2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CH

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 46 38 8 3 3 2 0 86 7 307
2017 CH-02 50 37 8 2 2 1 0 88 4 98
2017 CH-03 43 38 8 5 4 2 0 83 9 122
2017 CH-04 53 39 3 0 3 2 0 94 3 38
2017 CH-05 43 36 13 4 4 0 0 80 7 28
2014 CH 41 40 10 2 3 4 0 84 5 473
2014 CH-02 40 44 9 3 2 1 1 86 5 169
2014 CH-03 39 37 9 3 4 7 0 83 7 182
2014 CH-04 42 32 18 2 3 4 0 76 5 72
2014 CH-05 41 45 8 0 0 5 0 91 0 35

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 38 41 11 6 5 0 0 79 10 306
2017 CH-02 42 39 9 5 4 0 0 81 10 97
2017 CH-03 35 41 11 6 7 0 0 76 13 122
2017 CH-04 39 45 8 5 3 0 0 84 8 38
2017 CH-05 43 43 11 3 0 0 0 86 3 28
2014 CH 43 39 11 4 2 0 0 83 6 473
2014 CH-02 42 41 11 3 2 0 0 84 5 169
2014 CH-03 43 40 10 3 4 1 0 83 7 182
2014 CH-04 43 35 12 6 1 1 1 80 8 72
2014 CH-05 47 35 16 3 0 0 0 82 3 35
2011 CH 36 38 13 7 4 1 0 75 11 560
2011 CH-01 53 26 14 7 0 0 0 79 7 15
2011 CH-02 35 39 14 8 3 1 0 75 11 214
2011 CH-03 39 38 13 6 4 0 0 77 10 200
2011 CH-04 38 30 14 11 6 1 0 69 17 66
2011 CH-05 30 45 18 6 2 0 0 74 8 48
2008 CH 32 43 12 9 4 1 0 76 13 483
2008 CH-01 24 33 18 19 6 0 0 58 25 16
2008 CH-02 30 46 12 8 3 1 0 76 11 177
2008 CH-03 34 41 9 12 3 1 0 75 15 191
2008 CH-04 27 44 14 6 8 0 0 71 14 49
2008 CH-05 39 47 9 3 0 3 0 88 3 34

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 25 37 17 13 8 0 0 62 21 305
2017 CH-02 24 38 14 16 8 0 0 62 24 98
2017 CH-03 26 35 20 11 8 0 0 61 18 121
2017 CH-04 26 39 19 13 3 0 0 65 16 38
2017 CH-05 31 40 12 10 7 0 0 71 18 27
2014 CH 27 38 17 12 6 0 0 65 18 472
2014 CH-02 24 35 22 11 7 1 0 59 18 169
2014 CH-03 29 38 17 10 6 0 0 67 17 181
2014 CH-04 23 42 14 15 6 0 0 65 21 72
2014 CH-05 40 44 6 10 0 0 0 84 10 35

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 19 36 18 14 11 2 0 56 26 307
2017 CH-02 23 39 15 9 13 1 0 62 23 98
2017 CH-03 21 36 15 19 9 1 0 57 28 122
2017 CH-04 16 35 29 13 5 2 0 51 19 38
2017 CH-05 15 44 13 13 14 0 0 59 28 28

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 42 33 12 9 3 0 1 75 12 307
2017 CH-02 48 35 11 4 1 0 1 84 5 98
2017 CH-03 36 39 10 12 3 0 1 76 15 122
2017 CH-04 50 21 15 14 0 0 0 71 14 38
2017 CH-05 50 22 15 10 4 0 0 72 14 28
2014 CH 38 38 14 7 3 0 1 76 10 473
2014 CH-02 40 38 14 4 2 1 2 80 6 169
2014 CH-03 33 42 13 9 4 0 0 75 12 182
2014 CH-04 35 30 19 12 3 0 1 66 15 72
2014 CH-05 59 28 8 3 3 0 0 87 5 35
2011 CH 43 36 11 7 3 0 1 79 10 560
2011 CH-01 47 46 7 0 0 0 0 93 0 15
2011 CH-02 45 35 13 6 1 0 0 80 7 214
2011 CH-03 42 36 10 7 4 0 0 79 11 200
2011 CH-04 44 32 14 6 4 0 0 76 10 66
2011 CH-05 40 30 4 14 10 0 2 71 24 48

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 28 39 16 9 8 0 0 67 17 307
2017 CH-02 30 45 12 7 5 0 0 75 12 98
2017 CH-03 27 39 15 11 8 0 0 66 19 122
2017 CH-04 31 34 20 10 5 0 0 65 15 38
2017 CH-05 29 37 18 7 9 0 0 66 16 28
2014 CH 24 41 20 10 5 0 0 66 14 473
2014 CH-02 25 46 15 11 4 0 0 71 15 169
2014 CH-03 21 41 24 7 7 1 0 63 14 182
2014 CH-04 26 35 21 12 5 1 0 61 17 72
2014 CH-05 35 32 20 13 0 0 0 67 13 35
2011 CH 25 42 18 10 4 0 1 68 14 558
2011 CH-01 27 59 7 0 7 0 0 86 7 15
2011 CH-02 27 42 14 11 5 0 0 70 16 213
2011 CH-03 27 38 22 9 4 0 0 65 13 200
2011 CH-04 18 42 25 14 2 0 0 60 15 66
2011 CH-05 24 42 22 8 4 0 0 66 12 47
2008 CH 26 40 17 10 5 0 0 67 16 484
2008 CH-01 18 38 18 25 0 0 0 56 25 16
2008 CH-02 27 38 19 10 5 1 0 66 15 178
2008 CH-03 28 39 16 13 4 0 0 67 17 191
2008 CH-04 17 50 15 2 13 0 2 69 15 49
2008 CH-05 36 50 3 6 6 0 0 86 11 34

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 40 41 11 6 3 0 0 81 8 305
2017 CH-02 38 39 12 7 4 0 0 77 11 97
2017 CH-03 39 42 11 7 2 0 0 81 8 122
2017 CH-04 60 40 0 0 0 0 0 100 0 37
2017 CH-05 40 42 11 4 4 0 0 82 7 28
2014 CH 40 43 9 6 2 0 0 83 8 473
2014 CH-02 41 43 10 4 2 0 0 84 6 169
2014 CH-03 41 41 7 9 2 0 0 82 11 182
2014 CH-04 38 44 10 5 3 0 1 82 8 72
2014 CH-05 33 56 5 5 0 0 0 89 5 35
2011 CH 45 41 8 4 2 0 0 85 6 560
2011 CH-01 73 20 7 0 0 0 0 93 0 15
2011 CH-02 42 43 9 4 2 0 0 85 6 214
2011 CH-03 47 36 8 7 3 0 0 83 10 200
2011 CH-04 42 49 9 0 0 0 0 91 0 66
2011 CH-05 46 40 8 6 0 0 0 86 6 48
2008 CH 48 37 8 5 2 0 0 85 7 483
2008 CH-01 50 50 0 0 0 0 0 100 0 16
2008 CH-02 45 37 10 5 3 1 0 82 7 177
2008 CH-03 50 36 9 5 0 0 0 86 6 191
2008 CH-04 46 40 2 6 5 2 0 88 10 49
2008 CH-05 54 32 9 6 0 0 0 86 6 34
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 49 25 12 7 7 0 0 73 15 307
2017 CH-02 53 23 11 6 8 0 0 75 14 98
2017 CH-03 46 26 12 10 5 0 0 73 15 122
2017 CH-04 60 29 3 3 5 0 0 89 8 38
2017 CH-05 42 29 22 3 4 0 0 72 6 28

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 52 22 12 8 6 1 0 74 14 306
2017 CH-02 59 18 9 9 5 0 0 77 14 98
2017 CH-03 47 25 14 9 4 1 0 73 13 121
2017 CH-04 57 24 14 0 5 0 0 81 5 38
2017 CH-05 56 30 7 0 4 4 0 89 4 28

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 25 34 17 11 12 1 0 59 23 307
2017 CH-02 30 34 15 12 8 0 0 65 20 98
2017 CH-03 22 37 15 10 15 1 0 59 25 122
2017 CH-04 24 34 23 8 8 2 0 59 17 38
2017 CH-05 28 35 26 4 7 0 0 64 11 28

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 32 36 19 6 4 1 0 69 11 307
2017 CH-02 34 46 13 5 1 1 0 81 6 98
2017 CH-03 30 30 26 6 6 2 0 61 12 122
2017 CH-04 35 38 18 8 0 2 0 74 8 38
2017 CH-05 46 33 11 11 0 0 0 79 11 28

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 5 18 38 27 12 1 0 23 39 303
2017 CH-02 8 27 38 18 8 0 0 35 27 98
2017 CH-03 5 13 39 29 12 2 0 19 42 119
2017 CH-04 0 14 49 32 5 0 0 14 37 37
2017 CH-05 0 21 25 29 24 0 0 21 53 28

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CH 7 23 42 22 6 1 0 28 30 303
2017 CH-02 4 11 49 23 12 0 1 36 15 96
2017 CH-03 5 28 43 20 3 1 0 23 34 121
2017 CH-04 6 22 48 19 2 2 0 22 29 37
2017 CH-05 13 37 17 29 4 0 0 33 50 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CH 16 84 303
2017 CH-02 17 83 98
2017 CH-03 15 85 121
2017 CH-04 16 84 38
2014 CH 13 87 473
2014 CH-02 17 83 169
2014 CH-03 12 88 182
2014 CH-04 12 88 72

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CH 61 47
2017 CH-03 58 17
2014 CH 49 60
2014 CH-02 61 28
2014 CH-03 43 22

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CH 61 47
2017 CH-02 44 16
2017 CH-03 70 17
2014 CH 62 60
2014 CH-02 59 28
2014 CH-03 64 22

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CH-02 0 16
2014 CH 17 60

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CH 0 47
2017 CH-02 0 16
2017 CH-03 0 17
2014 CH-02 0 28

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CH-02 0 16
2014 CH-03 0 22

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CH-02 0 16
2017 CH-03 0 17
2014 CH 0 60
2014 CH-02 0 28
2014 CH-03 0 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CH 11 89 305
2017 CH-02 6 94 98
2017 CH-03 13 87 122
2014 CH 7 93 472
2014 CH-02 7 93 169
2014 CH-03 7 93 182
2014 CH-04 11 89 71
2014 CH-05 0 100 35

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CH 34 34
2017 CH-03 36 16
2014 CH 51 33
2014 CH-02 60 10
2014 CH-03 53 15

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CH-03 0 16

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CH 0 34
2017 CH-03 0 16
2014 CH 0 33
2014 CH-02 0 10
2014 CH-03 0 15

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CH-03 0 16
2014 CH-02 0 10