2017 Public Service Employee Survey Results for Micro-organizations combined by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 37 3 5 3 0 0 89 8 102
2017 Non-visible minority 49 39 3 6 3 0 0 88 9 752
2014 Visible minority 58 35 3 3 1 0 0 93 4 102
2014 Non-visible minority 52 37 3 5 2 0 1 89 8 966
2011 Visible minority 49 37 4 7 2 0 1 86 10 97
2011 Non-visible minority 48 40 3 7 2 0 0 89 8 899
2008 Visible minority 60 25 6 6 0 2 0 87 6 63
2008 Non-visible minority 48 41 3 6 2 0 0 89 8 627

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 20 2 1 1 0 1 96 2 101
2017 Non-visible minority 76 17 3 1 1 1 1 94 2 750
2014 Visible minority 80 15 2 0 1 0 2 97 1 102
2014 Non-visible minority 76 17 3 2 1 0 1 94 3 965
2011 Visible minority 65 20 6 4 2 1 2 88 7 96
2011 Non-visible minority 74 18 3 3 1 1 0 93 4 899
2008 Visible minority 69 19 8 2 0 2 2 90 2 64
2008 Non-visible minority 72 20 5 2 1 0 0 92 3 626

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 19 3 5 1 0 2 91 6 102
2017 Non-visible minority 68 18 4 7 2 0 1 86 10 751
2014 Visible minority 75 14 4 3 2 1 1 91 5 102
2014 Non-visible minority 67 18 4 6 3 0 2 87 9 965
2011 Visible minority 64 17 3 5 4 0 7 87 10 97
2011 Non-visible minority 62 22 5 6 3 0 2 85 9 898
2008 Visible minority 69 13 11 2 2 2 3 85 3 64
2008 Non-visible minority 57 24 5 9 3 0 0 82 13 627

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 27 5 6 3 0 0 86 9 102
2017 Non-visible minority 59 26 4 7 4 0 0 85 12 750
2014 Visible minority 55 25 5 11 4 0 0 80 15 102
2014 Non-visible minority 57 24 5 7 5 0 1 82 12 965
2011 Visible minority 44 30 10 8 3 3 2 78 12 95
2011 Non-visible minority 52 30 6 7 5 0 0 83 11 896

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 27 15 12 8 0 0 65 20 102
2017 Non-visible minority 41 36 8 7 6 1 1 79 13 750
2014 Visible minority 41 32 9 12 6 0 0 74 18 102
2014 Non-visible minority 45 30 9 9 5 0 1 77 14 966
2011 Visible minority 29 40 10 9 11 0 1 69 20 96
2011 Non-visible minority 34 36 12 9 6 1 3 73 15 898
2008 Visible minority 40 27 17 8 5 2 2 69 13 63
2008 Non-visible minority 35 38 12 8 5 0 2 74 14 628

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 29 8 5 2 0 0 84 7 102
2017 Non-visible minority 53 32 7 5 2 0 0 85 7 751
2014 Visible minority 48 34 5 9 4 0 0 82 13 102
2014 Non-visible minority 50 32 10 6 3 0 0 82 8 966
2011 Visible minority 47 31 9 4 6 1 2 81 10 97
2011 Non-visible minority 48 32 10 7 2 0 1 81 9 897
2008 Visible minority 50 31 9 2 6 2 0 83 8 64
2008 Non-visible minority 42 37 11 7 3 0 0 79 10 628

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 31 7 4 3 0 0 86 7 102
2017 Non-visible minority 55 33 5 4 2 0 0 89 6 751
2014 Visible minority 58 19 4 16 4 0 0 76 20 102
2014 Non-visible minority 56 31 6 4 2 0 0 87 6 965
2011 Visible minority 44 38 7 2 6 1 2 84 9 97
2011 Non-visible minority 51 33 8 5 2 0 0 84 8 898
2008 Visible minority 55 25 11 0 8 2 0 81 8 64
2008 Non-visible minority 50 36 7 4 3 0 0 87 7 628

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 33 9 3 1 0 0 86 4 101
2017 Non-visible minority 58 30 6 4 2 0 0 88 6 752
2014 Visible minority 60 26 6 7 1 0 0 86 8 102
2014 Non-visible minority 58 30 6 4 1 0 1 88 5 965

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 27 5 9 4 0 0 83 12 102
2017 Non-visible minority 54 29 6 6 4 0 0 84 9 752
2014 Visible minority 52 29 6 10 3 0 0 81 13 102
2014 Non-visible minority 51 29 8 6 5 0 1 81 11 965
2011 Visible minority 45 25 11 6 9 0 3 72 16 97
2011 Non-visible minority 45 31 9 9 4 0 2 78 14 898

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 21 14 7 6 0 11 69 14 102
2017 Non-visible minority 40 22 9 6 5 3 16 76 14 752
2014 Visible minority 38 25 10 10 4 1 13 73 16 102
2014 Non-visible minority 35 21 8 7 8 2 19 71 19 966
2011 Visible minority 28 23 15 9 8 2 16 62 20 97
2011 Non-visible minority 29 23 11 7 12 2 17 64 23 897
2008 Visible minority 38 23 11 6 8 3 11 71 16 64
2008 Non-visible minority 33 21 10 9 10 1 16 66 23 626

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 32 7 5 3 0 0 84 8 102
2017 Non-visible minority 44 41 7 6 3 0 0 84 9 751
2014 Visible minority 39 34 10 13 4 0 0 74 17 102
2014 Non-visible minority 42 37 10 7 3 0 0 80 10 966
2011 Visible minority 40 35 9 7 7 0 2 77 14 97
2011 Non-visible minority 39 37 11 8 5 0 0 76 12 895
2008 Visible minority 48 30 10 5 5 3 0 80 10 61
2008 Non-visible minority 39 39 12 6 4 0 0 78 10 626

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 35 13 6 5 0 0 76 11 102
2017 Non-visible minority 34 37 11 9 8 0 0 71 17 751
2014 Visible minority 35 27 13 15 10 0 0 63 25 102
2014 Non-visible minority 34 34 11 12 7 0 1 69 20 966
2011 Visible minority 27 32 11 10 16 1 2 62 27 97
2011 Non-visible minority 29 37 13 11 9 0 0 67 20 898

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 40 10 6 5 0 0 79 11 102
2017 Non-visible minority 36 40 9 10 6 0 0 75 15 752

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 31 5 3 2 0 1 90 5 102
2017 Non-visible minority 54 34 5 3 3 0 0 88 7 749
2014 Visible minority 56 33 5 4 2 0 0 89 6 102
2014 Non-visible minority 58 31 6 3 2 0 0 89 5 965
2011 Visible minority 55 28 5 4 4 2 2 86 9 97
2011 Non-visible minority 51 34 8 5 2 0 0 86 7 898
2008 Visible minority 52 37 3 3 2 3 0 92 5 63
2008 Non-visible minority 53 36 7 1 2 0 0 90 4 628

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 30 13 9 6 0 0 73 15 102
2017 Non-visible minority 39 35 10 9 7 1 0 74 16 752

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 29 7 0 1 0 0 92 1 101
2017 Non-visible minority 59 31 7 2 1 0 0 90 3 750
2014 Visible minority 70 16 7 6 0 1 1 87 6 102
2014 Non-visible minority 67 24 7 1 1 0 0 91 3 966
2011 Visible minority 66 24 3 2 3 1 1 92 5 97
2011 Non-visible minority 61 28 8 2 1 0 0 89 3 898

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 32 11 8 4 0 0 77 12 101
2017 Non-visible minority 42 35 7 10 5 0 0 77 15 750
2014 Visible minority 31 38 8 7 13 0 3 72 20 102
2014 Non-visible minority 36 38 9 10 6 0 0 74 16 966
2011 Visible minority 27 35 9 12 13 2 2 64 27 97
2011 Non-visible minority 38 35 12 9 6 0 0 73 15 895

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 30 10 7 6 0 0 77 13 100
2017 Non-visible minority 43 35 9 8 5 0 0 78 13 749
2014 Visible minority 40 31 12 11 6 0 0 72 17 102
2014 Non-visible minority 40 34 12 8 5 0 1 75 13 965

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 30 12 8 3 0 0 78 11 101
2017 Non-visible minority 43 34 11 6 6 0 0 77 12 750
2014 Visible minority 39 33 8 14 4 1 1 74 18 102
2014 Non-visible minority 42 35 10 8 5 0 1 77 13 966
2011 Visible minority 35 38 11 5 5 3 2 77 11 97
2011 Non-visible minority 40 39 10 7 3 0 1 79 11 897

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 36 3 4 2 0 0 91 6 101
2017 Non-visible minority 48 35 10 5 2 0 0 82 8 749
2014 Visible minority 54 28 9 6 2 0 1 83 8 102
2014 Non-visible minority 50 33 9 5 3 0 0 82 9 965
2011 Visible minority 43 41 4 4 6 0 2 86 10 97
2011 Non-visible minority 45 39 7 6 3 0 0 84 9 897
2008 Visible minority 52 22 17 3 3 2 0 76 6 63
2008 Non-visible minority 43 39 10 6 2 0 0 82 8 628

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 38 10 6 5 0 0 78 11 102
2017 Non-visible minority 36 35 16 8 3 0 3 73 11 752
2014 Visible minority 33 41 16 7 1 1 1 76 8 102
2014 Non-visible minority 41 32 14 7 4 0 2 75 11 966
2011 Visible minority 34 33 21 7 4 0 1 68 11 96
2011 Non-visible minority 37 36 13 7 5 0 1 74 13 896
2008 Visible minority 36 36 19 3 5 2 0 73 8 64
2008 Non-visible minority 33 35 18 9 5 0 1 68 14 627

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 19 37 21 10 0 4 32 29 102
2017 Non-visible minority 8 17 37 20 13 1 3 35 27 749
2014 Visible minority 13 16 32 21 8 3 8 32 32 102
2014 Non-visible minority 7 21 31 22 15 0 3 38 29 965
2011 Visible minority 12 18 43 13 7 2 5 21 33 95
2011 Non-visible minority 9 23 33 21 10 0 3 32 33 894
2008 Visible minority 17 20 23 30 6 2 2 37 39 64
2008 Non-visible minority 11 22 32 22 10 1 2 33 34 627

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 13 25 21 22 3 11 50 21 102
2017 Non-visible minority 7 16 25 23 22 3 4 48 25 748
2014 Visible minority 11 13 27 20 20 4 6 43 26 102
2014 Non-visible minority 6 14 24 26 25 1 3 53 21 963
2011 Visible minority 14 15 20 24 12 7 9 42 34 94
2011 Non-visible minority 11 15 25 25 19 1 4 47 27 896
2008 Visible minority 9 11 22 22 25 8 3 53 23 64
2008 Non-visible minority 10 14 27 24 19 2 5 46 25 625

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 6 30 18 19 2 11 43 22 102
2017 Non-visible minority 10 14 23 25 23 2 4 51 25 749
2014 Visible minority 15 15 26 22 15 3 5 39 32 102
2014 Non-visible minority 7 12 25 25 25 1 4 53 20 964
2011 Visible minority 19 9 29 20 8 7 8 33 33 96
2011 Non-visible minority 11 17 25 22 19 1 4 43 30 894
2008 Visible minority 15 11 26 27 15 3 3 45 28 62
2008 Non-visible minority 10 14 25 24 21 1 4 48 26 625

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 15 24 29 22 0 4 53 22 101
2017 Non-visible minority 5 11 28 29 22 2 3 54 16 749
2014 Visible minority 5 14 23 30 23 1 5 56 20 102
2014 Non-visible minority 3 12 27 32 23 0 3 57 16 961
2011 Visible minority 8 16 28 28 15 3 3 45 25 95
2011 Non-visible minority 6 12 29 30 19 1 4 51 19 896
2008 Visible minority 5 6 27 31 25 2 5 60 12 64
2008 Non-visible minority 8 13 31 25 20 1 2 47 22 626

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 19 26 19 16 0 7 38 34 102
2017 Non-visible minority 11 17 26 22 18 2 4 43 30 748
2014 Visible minority 15 21 26 14 20 0 5 35 37 102
2014 Non-visible minority 12 18 25 18 21 1 4 41 32 963
2011 Visible minority 22 21 22 16 10 4 5 28 48 95
2011 Non-visible minority 16 19 24 21 15 1 4 37 37 897
2008 Visible minority 10 14 22 22 22 2 8 49 26 63
2008 Non-visible minority 12 20 26 20 17 1 6 39 33 623

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 4 18 26 24 17 2 9 46 24 102
2017 Non-visible minority 8 14 26 23 22 3 5 49 23 749
2014 Visible minority 2 10 28 31 20 2 8 56 13 101
2014 Non-visible minority 5 13 23 27 25 2 5 57 19 962
2011 Visible minority 21 6 29 20 8 10 7 32 32 94
2011 Non-visible minority 11 16 24 24 18 1 5 45 30 891
2008 Visible minority 6 22 27 13 10 14 8 29 37 63
2008 Non-visible minority 11 18 28 24 13 2 5 39 31 627

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 9 27 26 15 3 10 47 22 102
2017 Non-visible minority 7 11 29 26 21 3 4 50 19 749
2014 Visible minority 9 20 32 19 11 3 7 33 32 102
2014 Non-visible minority 7 15 28 24 22 1 3 48 23 958
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 14 4 3 3 0 3 91 6 102
2017 Non-visible minority 68 18 3 6 2 0 2 89 8 750
2014 Visible minority 75 10 5 4 3 0 3 88 7 102
2014 Non-visible minority 72 16 3 4 2 0 2 91 6 965
2011 Visible minority 66 21 1 4 2 1 4 92 7 95
2011 Non-visible minority 71 18 4 4 2 0 1 90 6 895
2008 Visible minority 59 22 6 3 2 2 6 88 5 64
2008 Non-visible minority 64 19 5 5 4 0 3 86 9 628

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 23 15 10 9 4 6 63 21 102
2017 Non-visible minority 33 28 15 7 7 6 4 68 16 752
2014 Visible minority 35 26 11 6 14 4 4 67 21 102
2014 Non-visible minority 32 28 13 11 7 4 5 66 20 966

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 26 12 7 8 0 0 73 14 102
2017 Non-visible minority 51 26 7 8 6 1 0 78 14 751
2014 Visible minority 43 27 10 9 10 0 1 71 19 102
2014 Non-visible minority 48 26 9 9 6 1 1 75 15 966

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 30 15 13 4 0 1 68 16 101
2017 Non-visible minority 43 35 8 7 5 1 1 80 12 751
2014 Visible minority 42 29 6 14 5 1 3 74 19 102
2014 Non-visible minority 40 37 8 9 3 1 2 79 12 965
2011 Visible minority 34 25 15 10 10 4 2 62 22 97
2011 Non-visible minority 41 33 10 8 4 2 1 77 13 897
2008 Visible minority 53 23 8 6 2 8 0 83 8 64
2008 Non-visible minority 40 36 7 8 5 2 1 79 14 628

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 28 11 10 8 2 0 70 19 102
2017 Non-visible minority 42 25 10 8 6 8 1 73 16 751
2014 Visible minority 34 22 15 8 11 8 3 63 21 102
2014 Non-visible minority 40 26 10 9 5 7 2 73 16 965
2011 Visible minority 32 20 10 14 11 11 2 60 29 96
2011 Non-visible minority 43 25 11 7 7 6 1 73 15 895
2008 Visible minority 44 17 16 8 0 13 3 72 9 64
2008 Non-visible minority 44 23 12 8 6 5 2 72 16 628

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 21 19 18 7 11 3 49 29 102
2017 Non-visible minority 17 26 16 11 9 18 4 55 25 750
2014 Visible minority 14 22 13 14 16 17 6 46 38 102
2014 Non-visible minority 18 23 15 14 11 14 5 51 30 965

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 34 6 12 2 0 0 80 14 102
2017 Non-visible minority 54 33 5 5 3 0 0 87 8 750
2014 Visible minority 41 33 13 8 3 1 1 76 11 102
2014 Non-visible minority 49 33 7 7 3 0 1 83 10 966
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 29 7 5 4 0 0 84 9 102
2017 Non-visible minority 42 33 10 9 5 0 2 76 14 751
2014 Visible minority 42 27 15 5 10 0 1 70 15 102
2014 Non-visible minority 43 33 10 7 4 0 2 78 12 965
2011 Visible minority 34 33 11 10 9 2 1 69 20 97
2011 Non-visible minority 37 34 11 10 6 0 2 73 16 898
2008 Visible minority 44 27 14 11 3 2 0 71 14 64
2008 Non-visible minority 33 34 12 10 8 1 2 69 18 627

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 20 11 10 2 0 0 77 12 102
2017 Non-visible minority 48 28 9 4 5 3 2 81 10 751
2014 Visible minority 50 27 9 7 5 1 1 79 12 102
2014 Non-visible minority 51 27 10 5 4 1 3 81 9 964
2011 Visible minority 40 25 13 5 10 5 2 70 16 97
2011 Non-visible minority 42 30 12 8 5 1 2 75 13 898
2008 Visible minority 48 20 14 8 5 5 0 72 13 64
2008 Non-visible minority 40 30 12 6 7 3 2 73 14 627

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 25 8 4 4 0 1 84 8 101
2017 Non-visible minority 46 33 9 6 5 1 2 81 11 750
2014 Visible minority 38 31 11 15 4 0 1 70 19 102
2014 Non-visible minority 47 30 10 7 4 0 2 79 11 966
2011 Visible minority 39 29 11 10 9 0 2 70 19 96
2011 Non-visible minority 41 32 9 9 7 1 1 75 16 895
2008 Visible minority 41 28 13 9 5 5 0 72 15 64
2008 Non-visible minority 37 34 10 8 8 1 2 73 17 627

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 83 8 4 2 0 0 3 94 2 102
2017 Non-visible minority 81 11 3 2 1 0 3 94 3 750
2014 Visible minority 81 8 2 3 2 0 4 93 5 102
2014 Non-visible minority 82 10 2 2 1 0 3 94 4 965
2011 Visible minority 72 13 1 2 5 2 5 92 7 96
2011 Non-visible minority 81 11 3 2 1 0 2 94 4 895
2008 Visible minority 68 16 6 2 0 2 6 91 2 63
2008 Non-visible minority 76 11 3 5 2 0 3 90 7 627

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 66 25 2 1 3 0 2 93 4 102
2017 Non-visible minority 60 22 5 4 4 2 4 87 8 749
2014 Visible minority 62 17 6 5 5 3 3 83 10 102
2014 Non-visible minority 55 19 6 4 6 3 7 82 12 965
2011 Visible minority 41 21 8 10 12 4 4 68 24 97
2011 Non-visible minority 42 26 8 7 8 2 7 74 17 895

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 15 7 3 5 0 1 84 9 102
2017 Non-visible minority 59 24 6 5 3 1 2 85 9 751

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 18 10 3 2 0 1 85 5 102
2017 Non-visible minority 60 25 7 3 4 1 1 86 7 751

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 18 8 8 2 0 0 82 10 102
2017 Non-visible minority 53 26 8 6 5 0 2 81 11 749
2014 Visible minority 57 19 9 7 7 0 1 77 14 101
2014 Non-visible minority 54 25 10 5 4 0 2 81 9 965
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 31 4 14 4 4 12 73 22 21
2017 Non-visible minority 39 31 11 6 4 0 8 77 11 228
2014 Visible minority 56 11 11 6 6 0 11 75 13 18
2014 Non-visible minority 35 34 9 6 2 3 10 80 9 271

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 26 22 7 7 0 0 65 14 102
2017 Non-visible minority 37 32 11 8 8 4 0 72 16 752
2014 Visible minority 40 21 15 9 9 6 0 65 19 100
2014 Non-visible minority 38 33 11 8 7 3 0 73 15 966
2011 Visible minority 23 21 20 12 11 12 1 50 27 96
2011 Non-visible minority 31 31 15 11 9 4 0 64 21 892

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 30 19 8 7 0 0 66 15 102
2017 Non-visible minority 37 29 13 11 8 2 0 68 19 750
2014 Visible minority 35 25 18 9 11 2 1 62 20 102
2014 Non-visible minority 37 32 13 10 7 1 0 70 18 963
2011 Visible minority 25 25 18 9 17 5 1 54 27 97
2011 Non-visible minority 29 31 15 10 12 2 1 61 23 892
2008 Visible minority 36 25 17 11 2 9 0 67 14 64
2008 Non-visible minority 32 28 16 9 11 1 2 62 21 625

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 30 17 11 8 0 0 64 19 101
2017 Non-visible minority 29 31 14 12 9 4 0 63 23 751
2014 Visible minority 27 24 16 15 14 4 1 54 30 102
2014 Non-visible minority 29 32 16 12 7 3 0 64 20 965
2011 Visible minority 20 25 21 13 9 10 2 51 25 97
2011 Non-visible minority 21 35 17 13 10 3 0 58 24 895
2008 Visible minority 30 28 16 8 2 17 0 70 11 64
2008 Non-visible minority 23 34 17 13 9 3 1 60 23 628

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 28 16 5 10 4 0 69 15 102
2017 Non-visible minority 34 29 13 10 10 4 0 66 21 752
2014 Visible minority 33 18 16 14 16 4 0 53 31 102
2014 Non-visible minority 33 28 14 10 9 4 0 64 20 966
2011 Visible minority 22 24 23 6 12 12 1 52 21 97
2011 Non-visible minority 28 31 14 11 11 5 0 62 23 896
2008 Visible minority 30 27 19 3 3 19 0 69 8 64
2008 Non-visible minority 27 29 16 10 10 6 1 60 22 628

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 30 18 11 9 0 1 62 20 102
2017 Non-visible minority 27 35 11 15 9 2 0 63 25 751
2014 Visible minority 30 25 14 14 15 2 0 57 29 102
2014 Non-visible minority 28 32 14 15 9 2 1 62 24 966
2011 Visible minority 19 32 15 18 11 4 1 54 31 97
2011 Non-visible minority 21 34 13 17 13 2 0 56 31 896
2008 Visible minority 30 28 22 9 5 6 0 62 15 64
2008 Non-visible minority 23 37 12 16 11 1 0 61 27 627
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 41 9 8 5 0 1 78 13 102
2017 Non-visible minority 37 38 11 8 5 1 0 75 13 752
2014 Visible minority 40 29 14 7 9 1 0 70 16 102
2014 Non-visible minority 39 39 11 6 3 1 0 79 10 966
2011 Visible minority 30 32 19 8 11 0 1 62 19 97
2011 Non-visible minority 33 37 12 10 6 1 0 71 16 894

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 38 4 3 2 2 1 91 5 102
2017 Non-visible minority 53 35 7 2 1 2 0 89 3 751
2014 Visible minority 49 33 8 6 0 3 1 86 6 102
2014 Non-visible minority 52 35 7 3 1 2 0 89 4 966
2011 Visible minority 40 37 8 3 4 6 2 84 8 96
2011 Non-visible minority 43 39 10 3 2 3 0 84 5 894

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 24 11 5 7 4 3 75 13 102
2017 Non-visible minority 42 32 11 9 3 2 1 76 13 751
2014 Visible minority 48 25 7 7 7 4 2 78 15 102
2014 Non-visible minority 46 31 9 7 5 1 1 79 12 966
2011 Visible minority 27 33 10 5 13 9 3 68 20 97
2011 Non-visible minority 42 29 10 8 7 3 1 74 15 894
2008 Visible minority 42 23 14 5 2 11 3 76 7 64
2008 Non-visible minority 38 33 10 9 6 3 1 74 16 628

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 30 16 11 5 4 4 65 17 102
2017 Non-visible minority 31 27 19 10 6 6 0 62 18 752
2014 Visible minority 37 25 14 9 5 9 2 69 15 102
2014 Non-visible minority 32 33 15 9 5 5 1 69 15 965
2011 Visible minority 9 29 27 14 7 11 2 43 25 96
2011 Non-visible minority 23 33 18 11 7 6 1 61 19 891

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 23 13 14 13 8 9 52 32 102
2017 Non-visible minority 24 19 17 11 13 13 4 51 28 751
2014 Visible minority 23 14 16 13 14 12 10 46 34 102
2014 Non-visible minority 22 18 17 12 12 11 7 49 30 966
2011 Visible minority 15 18 22 13 12 16 4 41 32 97
2011 Non-visible minority 19 20 17 13 13 13 6 48 31 892

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 19 7 3 0 1 3 90 3 102
2017 Non-visible minority 63 22 5 5 1 1 3 88 7 751
2014 Visible minority 66 16 6 6 1 0 5 86 7 101
2014 Non-visible minority 66 19 6 4 2 1 2 88 6 965

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 22 7 1 1 0 5 91 2 102
2017 Non-visible minority 68 19 5 2 1 3 3 92 3 751
2014 Visible minority 68 15 5 5 0 2 5 89 5 101
2014 Non-visible minority 70 17 4 2 1 3 3 92 3 965
2011 Visible minority 61 19 1 1 5 2 11 92 7 97
2011 Non-visible minority 65 19 6 2 1 2 5 90 4 898
2008 Visible minority 66 17 8 2 0 3 5 90 2 64
2008 Non-visible minority 64 18 7 2 1 2 5 89 4 627

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 25 11 11 8 3 0 69 20 101
2017 Non-visible minority 36 32 11 9 6 5 0 72 17 751
2014 Visible minority 37 22 11 12 13 5 1 62 26 101
2014 Non-visible minority 37 30 12 10 6 3 1 70 17 964
2011 Visible minority 25 27 15 10 14 8 1 57 26 97
2011 Non-visible minority 28 30 13 11 13 3 2 61 25 897
2008 Visible minority 41 23 22 8 0 6 0 68 8 64
2008 Non-visible minority 30 36 14 9 9 1 1 68 18 628

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 18 6 22 22 3 6 45 49 102
2017 Non-visible minority 18 20 13 17 20 5 7 44 42 748
2014 Visible minority 18 12 14 19 26 2 10 33 51 102
2014 Non-visible minority 16 20 13 16 23 2 10 40 45 966
2011 Visible minority 14 16 9 21 33 4 3 32 58 97
2011 Non-visible minority 10 17 15 19 28 2 9 30 53 899
2008 Visible minority 17 23 23 9 23 3 0 42 34 64
2008 Non-visible minority 11 21 14 19 27 2 6 34 50 623

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 31 18 11 5 0 2 66 16 102
2017 Non-visible minority 33 38 14 8 4 2 0 73 12 748

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 27 13 9 3 1 1 74 12 102
2017 Non-visible minority 46 32 12 4 2 3 1 81 6 751
2014 Visible minority 40 26 9 11 6 5 3 72 18 102
2014 Non-visible minority 48 31 11 3 2 4 1 83 5 966

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 35 5 5 0 2 1 90 5 102
2017 Non-visible minority 49 35 9 4 3 1 0 84 7 747
2014 Visible minority 45 27 13 6 6 2 1 75 12 102
2014 Non-visible minority 48 34 9 5 2 1 1 83 8 965
2011 Visible minority 32 30 23 2 8 4 1 65 11 97
2011 Non-visible minority 40 36 11 6 4 1 0 78 10 894

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 32 10 4 1 0 0 85 5 101
2017 Non-visible minority 56 32 6 3 3 0 0 87 7 748
2014 Visible minority 52 31 6 5 5 1 0 84 10 102
2014 Non-visible minority 57 29 7 4 3 0 0 87 6 966
2011 Visible minority 42 30 13 5 7 3 1 75 12 96
2011 Non-visible minority 48 32 9 5 5 0 0 81 10 895
2008 Visible minority 47 27 17 3 5 2 0 75 8 64
2008 Non-visible minority 45 35 9 6 5 0 0 80 11 626

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 21 19 6 5 1 0 70 10 102
2017 Non-visible minority 47 27 13 7 6 1 0 74 13 750
2014 Visible minority 41 25 18 8 7 1 0 67 15 102
2014 Non-visible minority 43 29 14 8 5 1 0 72 14 965
2011 Visible minority 29 24 21 11 11 3 1 55 23 97
2011 Non-visible minority 35 30 16 9 10 1 0 66 18 896

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 31 11 10 2 0 0 77 12 102
2017 Non-visible minority 47 29 12 7 5 0 0 76 11 748
2014 Visible minority 37 31 14 8 8 1 1 70 16 102
2014 Non-visible minority 44 30 12 10 4 0 0 74 15 965
2011 Visible minority 28 26 20 13 9 2 1 56 23 96
2011 Non-visible minority 35 34 13 10 8 0 0 69 18 894
2008 Visible minority 42 25 17 13 2 2 0 68 14 64
2008 Non-visible minority 38 34 13 9 6 0 0 72 15 627

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 14 17 6 13 2 1 64 19 102
2017 Non-visible minority 41 22 17 9 8 3 0 65 18 750
2014 Visible minority 40 18 16 9 14 3 1 60 23 102
2014 Non-visible minority 40 19 15 12 10 3 2 62 23 965
2011 Visible minority 28 22 17 11 16 6 1 53 29 97
2011 Non-visible minority 34 24 15 12 11 4 1 60 24 895
2008 Visible minority 34 23 16 9 11 6 0 62 22 64
2008 Non-visible minority 32 23 17 14 10 4 1 57 25 627
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 31 34 35 102
2017 Non-visible minority 27 38 35 750
2014 Visible minority 33 30 36 102
2014 Non-visible minority 31 36 33 966
2011 Visible minority 45 25 30 97
2011 Non-visible minority 33 36 31 899

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 7 22 48 6 13 6 32
2017 Non-visible minority 13 10 54 5 13 5 210
2014 Visible minority 3 21 59 6 9999 12 34
2014 Non-visible minority 19 8 55 7 9999 12 303
2011 Visible minority 9 10 62 5 9999 14 42
2011 Non-visible minority 20 8 57 7 9999 7 297
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 25 75 102
2017 Non-visible minority 17 83 750
2014 Visible minority 19 81 102
2014 Non-visible minority 16 84 965

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 64 25
2017 Non-visible minority 45 130
2014 Visible minority 42 19
2014 Non-visible minority 51 150

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 61 25
2017 Non-visible minority 76 130
2014 Visible minority 63 19
2014 Non-visible minority 63 150

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 130
2014 Non-visible minority 4 150

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 130
2014 Visible minority 0 19
2014 Non-visible minority 5 150

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 130
2014 Visible minority 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2014 Visible minority 0 19
2014 Non-visible minority 3 150

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 25
2017 Non-visible minority 42 130
2014 Visible minority 37 19
2014 Non-visible minority 41 150

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 25
2017 Non-visible minority 45 130
2014 Visible minority 37 19
2014 Non-visible minority 35 150

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 25
2017 Non-visible minority 54 130
2014 Visible minority 37 19
2014 Non-visible minority 40 150

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 25
2017 Non-visible minority 41 130
2014 Visible minority 32 19
2014 Non-visible minority 41 150

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 25
2017 Non-visible minority 31 130
2014 Non-visible minority 28 150

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 70 25
2017 Non-visible minority 55 130
2014 Visible minority 58 19
2014 Non-visible minority 56 150

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 25
2017 Non-visible minority 33 130
2014 Visible minority 0 19
2014 Non-visible minority 41 150

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2014 Visible minority 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2017 Non-visible minority 7 130
2014 Non-visible minority 6 150

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 130
2014 Visible minority 0 19
2014 Non-visible minority 13 150

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 63 25
2017 Non-visible minority 50 130
2014 Visible minority 42 19
2014 Non-visible minority 44 150

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 25
2017 Non-visible minority 25 130
2014 Non-visible minority 25 150

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 130
2014 Non-visible minority 15 150

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 48 25
2017 Non-visible minority 53 130
2014 Visible minority 37 19
2014 Non-visible minority 58 150

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 25
2017 Non-visible minority 30 130
2014 Non-visible minority 30 150

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 25
2017 Non-visible minority 22 130
2014 Visible minority 32 19
2014 Non-visible minority 19 150

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 130
2014 Non-visible minority 13 150

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 130
2014 Non-visible minority 11 150

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2017 Non-visible minority 5 130
2014 Non-visible minority 4 150

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 130
2014 Non-visible minority 15 150

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 130
2014 Non-visible minority 9 150

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 25
2017 Non-visible minority 24 130
2014 Visible minority 32 19
2014 Non-visible minority 18 150

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2017 Non-visible minority 14 124
2014 Non-visible minority 8 144

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 25
2017 Non-visible minority 14 124
2014 Visible minority 41 17
2014 Non-visible minority 16 144

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2017 Non-visible minority 7 124
2014 Non-visible minority 10 144

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 124
2014 Visible minority 0 17
2014 Non-visible minority 6 144

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 124
2014 Non-visible minority 8 144

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 12 124
2014 Non-visible minority 4 144

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 124
2014 Non-visible minority 10 144

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 124
2014 Non-visible minority 4 144

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 11 124
2014 Non-visible minority 10 144

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 25
2017 Non-visible minority 31 124
2014 Visible minority 41 17
2014 Non-visible minority 27 144

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 124
2014 Visible minority 0 17
2014 Non-visible minority 13 144

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 25
2017 Non-visible minority 42 124
2014 Visible minority 53 17
2014 Non-visible minority 53 144

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25
2014 Visible minority 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 65 25
2017 Non-visible minority 48 124
2014 Visible minority 47 17
2014 Non-visible minority 53 144

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 15 124
2014 Non-visible minority 10 144

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 91 9 25
2017 Non-visible minority 89 11 130

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 11 17 10 7 17 14 51 24 102
2017 Non-visible minority 20 14 16 7 6 27 11 54 20 751
2014 Visible minority 19 10 21 12 7 22 11 42 28 102
2014 Non-visible minority 21 14 15 7 5 28 10 56 21 965

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 16 23 8 5 11 3 58 15 102
2017 Non-visible minority 36 24 16 6 6 11 1 68 14 751
2014 Visible minority 27 25 19 12 4 10 4 60 18 102
2014 Non-visible minority 34 26 17 6 4 12 1 69 12 965
2011 Visible minority 30 23 27 6 4 9 1 59 11 97
2011 Non-visible minority 34 32 16 6 5 7 1 71 11 893
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 33 9 5 3 3 18 77 11 102
2017 Non-visible minority 25 36 7 6 3 2 21 79 12 752
2014 Visible minority 24 34 9 9 1 4 20 76 13 102
2014 Non-visible minority 26 37 7 4 2 2 23 84 7 965
2011 Visible minority 22 42 12 11 2 1 9 72 15 97
2011 Non-visible minority 28 40 10 6 1 1 13 80 9 895
2008 Visible minority 28 34 11 6 3 6 11 75 11 64
2008 Non-visible minority 27 39 10 5 3 1 13 78 10 627

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 15 20 2 3 17 23 59 8 102
2017 Non-visible minority 9 14 16 4 3 25 30 50 16 751
2014 Visible minority 10 13 16 6 7 15 34 44 25 102
2014 Non-visible minority 11 14 15 3 3 22 31 54 13 964
2011 Visible minority 12 18 28 5 5 21 11 45 15 97
2011 Non-visible minority 10 16 20 6 6 25 16 45 21 895

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 19 12 0 1 11 20 82 1 102
2017 Non-visible minority 34 22 10 2 2 9 21 81 5 752
2014 Visible minority 31 18 14 3 2 12 21 72 7 102
2014 Non-visible minority 35 25 8 2 1 7 22 85 4 965
2011 Visible minority 30 29 15 5 2 10 9 72 9 97
2011 Non-visible minority 34 26 13 4 2 8 14 76 8 896
2008 Visible minority 31 28 9 2 2 20 8 83 4 64
2008 Non-visible minority 34 28 10 4 3 9 13 78 9 624

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 18 15 1 0 14 20 76 1 102
2017 Non-visible minority 29 25 11 3 2 11 20 77 7 752
2014 Visible minority 31 18 13 3 3 12 21 72 9 102
2014 Non-visible minority 32 24 10 3 1 8 22 79 6 964
2011 Visible minority 27 26 22 4 4 10 7 64 10 97
2011 Non-visible minority 30 27 14 4 3 9 13 73 9 893
2008 Visible minority 36 19 13 3 3 17 9 74 9 64
2008 Non-visible minority 34 28 9 6 4 6 12 76 12 628
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 14 86 102
2017 Non-visible minority 6 94 746
2014 Visible minority 11 89 101
2014 Non-visible minority 5 95 964

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 14
2017 Non-visible minority 26 46
2014 Non-visible minority 36 50

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 64 14
2017 Non-visible minority 91 46
2014 Visible minority 82 11
2014 Non-visible minority 88 50

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2017 Non-visible minority 0 46
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 14
2017 Non-visible minority 16 46
2014 Non-visible minority 18 50

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 14
2014 Non-visible minority 12 50

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 14
2017 Non-visible minority 0 46

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 30 46
2014 Non-visible minority 36 50

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2017 Non-visible minority 29 46
2014 Non-visible minority 38 50

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2017 Non-visible minority 14 46
2014 Non-visible minority 14 50

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 15 46
2014 Non-visible minority 12 50

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2017 Non-visible minority 0 46
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 17 46
2014 Non-visible minority 24 50

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 35 46
2014 Non-visible minority 31 49

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 17 46
2014 Non-visible minority 18 49

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11
2014 Non-visible minority 12 49

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 63 14
2017 Non-visible minority 45 46
2014 Visible minority 73 11
2014 Non-visible minority 41 49

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11
2014 Non-visible minority 0 47

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11
2014 Non-visible minority 11 47

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 44
2014 Non-visible minority 30 47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Non-visible minority 11 47

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 14
2017 Non-visible minority 51 44
2014 Visible minority 55 11
2014 Non-visible minority 55 47

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14
2014 Visible minority 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 85 14
2017 Non-visible minority 55 44
2014 Visible minority 55 11
2014 Non-visible minority 60 47

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 44

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 78 22 14
2017 Non-visible minority 85 15 46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 12 19 3 5 22 18 55 13 102
2017 Non-visible minority 20 12 15 2 2 36 12 61 9 752
2014 Visible minority 18 14 19 5 5 25 15 52 16 102
2014 Non-visible minority 21 13 16 2 2 34 12 63 8 965

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 17 18 4 3 13 7 69 9 102
2017 Non-visible minority 37 26 14 3 3 15 3 76 7 749
2014 Visible minority 31 23 23 5 4 12 3 63 10 102
2014 Non-visible minority 37 26 15 3 2 16 2 76 6 963
2011 Visible minority 37 23 20 5 7 6 3 65 12 97
2011 Non-visible minority 40 31 14 4 2 9 0 78 7 897
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 23 20 15 14 0 3 50 30 101
2017 Non-visible minority 31 26 16 11 11 1 3 60 23 750

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 29 29 13 8 0 1 49 21 101
2017 Non-visible minority 18 30 27 13 10 1 1 49 23 751

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 27 23 9 6 0 7 59 17 101
2017 Non-visible minority 31 32 21 9 5 1 2 64 14 751

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 20 28 19 8 1 4 42 28 102
2017 Non-visible minority 24 23 21 15 13 1 2 49 29 747

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 24 11 5 5 0 10 76 11 99
2017 Non-visible minority 49 22 11 5 5 1 7 77 11 751

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 32 14 8 8 0 1 69 16 101
2017 Non-visible minority 38 29 19 9 5 0 0 67 14 746

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 28 17 10 6 1 2 65 17 101
2017 Non-visible minority 38 31 17 8 4 0 1 70 12 748

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 23 25 16 4 0 4 53 21 102
2017 Non-visible minority 32 31 20 10 6 0 1 64 16 748

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 27 22 10 7 0 1 60 18 101
2017 Non-visible minority 37 30 16 8 7 0 1 68 15 747

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 31 12 10 3 0 3 76 13 101
2017 Non-visible minority 39 34 15 7 3 0 1 74 10 746

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 18 9 5 2 0 2 84 7 101
2017 Non-visible minority 67 18 7 4 2 0 1 87 6 752

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 16 12 6 3 0 5 78 9 101
2017 Non-visible minority 74 11 6 3 2 0 3 88 6 750

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 16 12 6 3 0 4 78 9 101
2017 Non-visible minority 58 28 6 4 2 0 2 88 6 750

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 21 9 10 3 0 3 77 13 101
2017 Non-visible minority 60 19 9 5 4 0 3 81 10 749

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 8 5 3 1 0 22 89 5 101
2017 Non-visible minority 58 13 4 1 1 0 24 93 2 751

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 69 10 8 6 1 0 6 85 7 100
2017 Non-visible minority 69 18 6 1 0 0 5 92 2 749

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 14 4 6 8 1 7 81 15 102
2017 Non-visible minority 71 14 4 4 2 0 5 89 6 752

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 25 16 3 2 1 5 78 5 101
2017 Non-visible minority 54 28 9 4 1 1 3 85 5 750

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 30 32 10 7 0 0 50 17 102
2017 Non-visible minority 15 34 34 13 4 0 0 49 17 752

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 13 35 27 13 1 1 40 24 101
2017 Non-visible minority 5 17 40 24 13 0 1 37 22 750

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 27 16 13 3 2 0 67 17 101
2017 Non-visible minority 32 39 13 7 5 4 0 74 13 751

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 35 15 12 7 2 0 66 19 102
2017 Non-visible minority 28 38 14 9 8 2 0 67 18 750
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 24 76 102
2017 Non-visible minority 16 84 751
2014 Visible minority 15 85 102
2014 Non-visible minority 16 84 965

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 85 15 24
2017 Non-visible minority 79 21 122
2014 Visible minority 73 27 15
2014 Non-visible minority 84 16 152

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 43 0 5 0 0 4 94 6 20
2017 Non-visible minority 60 26 5 5 3 0 1 87 8 97
2014 Visible minority 100 0 0 0 0 0 0 100 0 11
2014 Non-visible minority 67 20 4 6 2 0 1 88 8 127
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 27 19 12 13 1 3 26 74 102
2017 Non-visible minority 33 28 18 9 10 2 2 34 66 751

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 74
2017 Non-visible minority 25 466

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 74
2017 Non-visible minority 33 466

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 74
2017 Non-visible minority 18 466

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 74
2017 Non-visible minority 39 466

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 74
2017 Non-visible minority 6 466

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 74
2017 Non-visible minority 45 466

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 10 56 9 9 5 11 73
2017 Non-visible minority 8 55 16 7 3 12 458

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 22 10 21 5 0 5 61 28 74
2017 Non-visible minority 31 26 11 11 12 1 8 63 25 471

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 12 22 15 26 0 15 26 48 74
2017 Non-visible minority 5 11 11 13 36 5 19 21 65 470
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