2017 Public Service Employee Survey Results for Micro-organizations combined by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 48 13 6 5 0 0 77 10 58
2017 Not a person with a disability 51 38 2 6 3 0 0 89 9 800
2014 Person with a disability 33 42 10 7 8 0 0 75 15 60
2014 Not a person with a disability 53 37 3 5 2 0 0 90 7 1015
2011 Person with a disability 44 42 4 6 3 0 1 87 9 60
2011 Not a person with a disability 49 40 3 7 2 0 0 88 8 931
2008 Person with a disability 33 40 2 13 9 2 0 75 23 45
2008 Not a person with a disability 51 39 3 6 2 0 0 89 7 647

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 23 7 2 0 3 4 91 2 57
2017 Not a person with a disability 77 17 3 1 1 0 1 94 2 798
2014 Person with a disability 72 17 7 3 0 0 2 90 3 60
2014 Not a person with a disability 76 17 3 2 1 0 1 94 3 1014
2011 Person with a disability 73 14 5 6 1 0 1 88 7 60
2011 Not a person with a disability 73 19 3 3 1 1 1 93 4 930
2008 Person with a disability 62 24 2 7 0 4 0 91 7 45
2008 Not a person with a disability 72 19 5 2 1 0 0 92 3 647

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 19 8 13 4 0 5 73 19 58
2017 Not a person with a disability 69 18 3 7 2 0 1 88 9 799
2014 Person with a disability 67 12 8 7 3 2 2 81 10 60
2014 Not a person with a disability 68 18 4 6 3 0 2 87 9 1014
2011 Person with a disability 56 24 4 11 3 0 3 82 14 60
2011 Not a person with a disability 62 22 5 6 3 0 2 85 9 930
2008 Person with a disability 49 27 7 9 7 2 0 77 16 45
2008 Not a person with a disability 59 23 6 9 3 0 1 82 12 648

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 32 5 7 12 0 0 76 19 58
2017 Not a person with a disability 60 26 4 7 4 0 0 85 11 798
2014 Person with a disability 40 30 7 5 18 0 0 70 23 60
2014 Not a person with a disability 58 24 5 7 5 0 1 83 12 1014
2011 Person with a disability 44 26 3 10 12 1 3 73 24 60
2011 Not a person with a disability 52 30 6 7 4 0 0 83 11 926

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 24 14 15 18 1 0 52 34 58
2017 Not a person with a disability 42 36 8 7 5 1 1 79 13 798
2014 Person with a disability 40 18 15 15 12 0 0 58 27 60
2014 Not a person with a disability 45 31 9 9 4 0 1 77 14 1015
2011 Person with a disability 28 30 11 13 15 0 3 60 29 60
2011 Not a person with a disability 34 37 12 8 6 1 3 74 15 929
2008 Person with a disability 23 32 16 16 11 2 0 56 28 44
2008 Not a person with a disability 36 37 12 8 5 0 2 74 13 649

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 30 11 16 8 0 2 65 24 58
2017 Not a person with a disability 54 32 7 4 2 0 0 87 6 799
2014 Person with a disability 37 25 10 18 10 0 0 62 28 60
2014 Not a person with a disability 50 33 9 5 3 0 0 83 8 1015
2011 Person with a disability 40 31 10 7 8 0 3 74 16 59
2011 Not a person with a disability 49 32 10 6 2 0 1 81 9 930
2008 Person with a disability 40 31 16 7 2 4 0 74 9 45
2008 Not a person with a disability 43 37 11 6 3 0 0 80 9 649

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 28 6 15 10 0 0 69 25 57
2017 Not a person with a disability 56 33 5 3 2 0 0 90 5 800
2014 Person with a disability 42 35 12 5 7 0 0 77 12 60
2014 Not a person with a disability 57 29 6 5 2 0 0 87 7 1014
2011 Person with a disability 39 36 6 15 2 1 1 77 17 60
2011 Not a person with a disability 51 33 8 4 3 0 0 85 7 930
2008 Person with a disability 42 47 2 2 4 2 0 91 7 45
2008 Not a person with a disability 51 35 7 3 3 0 0 86 7 649

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 29 14 5 7 0 0 74 12 58
2017 Not a person with a disability 58 31 6 4 2 0 0 89 5 799
2014 Person with a disability 43 32 10 10 5 0 0 75 15 60
2014 Not a person with a disability 59 29 6 4 1 0 1 89 5 1014

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 28 13 4 7 0 0 77 11 58
2017 Not a person with a disability 55 29 5 6 3 0 0 85 10 800
2014 Person with a disability 38 23 17 10 12 0 0 62 22 60
2014 Not a person with a disability 51 30 7 6 4 0 1 82 11 1014
2011 Person with a disability 39 32 5 14 8 0 3 72 23 60
2011 Not a person with a disability 46 30 9 9 4 0 2 77 13 930

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 21 12 4 14 1 18 64 21 58
2017 Not a person with a disability 40 22 9 6 5 2 15 76 13 800
2014 Person with a disability 27 23 12 10 12 5 12 60 26 60
2014 Not a person with a disability 36 21 8 7 7 2 19 72 19 1015
2011 Person with a disability 21 20 11 5 20 6 16 54 32 60
2011 Not a person with a disability 29 23 11 8 11 1 17 64 22 929
2008 Person with a disability 41 16 9 9 18 2 5 61 29 44
2008 Not a person with a disability 33 21 10 9 9 2 16 67 21 648

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 34 11 11 11 0 0 66 23 58
2017 Not a person with a disability 45 40 7 5 2 0 0 86 8 799
2014 Person with a disability 37 22 20 12 10 0 0 58 22 60
2014 Not a person with a disability 42 38 9 8 3 0 0 80 11 1015
2011 Person with a disability 36 31 3 17 11 0 1 67 29 60
2011 Not a person with a disability 39 37 12 7 5 0 0 77 12 927
2008 Person with a disability 36 34 20 7 0 2 0 72 7 44
2008 Not a person with a disability 40 38 11 6 4 0 0 79 10 645

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 34 13 15 16 1 0 56 31 58
2017 Not a person with a disability 36 37 12 8 7 0 0 73 15 799
2014 Person with a disability 20 30 15 17 18 0 0 50 35 60
2014 Not a person with a disability 35 33 11 12 7 0 1 70 19 1015
2011 Person with a disability 32 24 6 11 23 0 3 58 35 60
2011 Not a person with a disability 29 37 13 11 9 0 0 67 20 930

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 48 5 12 10 0 0 73 22 58
2017 Not a person with a disability 37 39 10 9 5 0 0 76 15 799

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 36 6 4 7 0 0 82 11 58
2017 Not a person with a disability 55 34 5 3 3 0 0 89 6 797
2014 Person with a disability 52 27 13 3 5 0 0 78 8 60
2014 Not a person with a disability 58 31 5 3 2 0 0 89 5 1013
2011 Person with a disability 49 26 9 9 3 1 3 78 13 60
2011 Not a person with a disability 51 34 8 4 2 0 0 86 6 930
2008 Person with a disability 47 38 7 4 0 4 0 88 5 45
2008 Not a person with a disability 54 36 6 1 2 0 0 90 4 648

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 40 12 13 14 1 0 60 28 58
2017 Not a person with a disability 40 34 11 9 6 1 0 74 15 800

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 31 15 5 3 0 0 77 8 56
2017 Not a person with a disability 60 31 6 1 1 0 0 91 2 799
2014 Person with a disability 62 17 17 2 2 2 0 80 3 60
2014 Not a person with a disability 68 23 6 2 1 0 0 91 3 1015
2011 Person with a disability 57 28 5 5 2 1 1 88 7 60
2011 Not a person with a disability 62 27 7 2 1 0 0 90 3 930

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 37 10 18 11 0 0 62 28 56
2017 Not a person with a disability 43 35 8 9 5 0 0 79 14 799
2014 Person with a disability 25 38 12 7 18 0 0 63 25 60
2014 Not a person with a disability 36 38 9 10 6 0 1 74 16 1015
2011 Person with a disability 28 36 8 9 16 2 2 66 26 59
2011 Not a person with a disability 37 35 12 9 7 0 0 72 16 928

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 37 9 22 10 0 0 59 32 56
2017 Not a person with a disability 45 34 9 7 5 0 0 79 12 797
2014 Person with a disability 30 23 17 17 13 0 0 53 30 60
2014 Not a person with a disability 41 35 11 8 4 0 1 76 12 1014

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 43 10 13 15 0 0 63 28 56
2017 Not a person with a disability 45 33 12 6 5 0 0 78 10 799
2014 Person with a disability 30 25 18 13 12 0 2 56 25 60
2014 Not a person with a disability 42 35 9 8 4 0 1 78 13 1015
2011 Person with a disability 33 24 14 12 11 1 5 61 24 60
2011 Not a person with a disability 40 39 10 7 3 0 1 80 10 929

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 9 14 11 0 0 66 24 56
2017 Not a person with a disability 50 35 9 5 2 0 0 85 6 798
2014 Person with a disability 35 23 17 13 12 0 0 58 25 60
2014 Not a person with a disability 51 32 8 5 3 0 0 84 8 1014
2011 Person with a disability 38 32 5 14 10 0 1 71 24 60
2011 Not a person with a disability 45 40 7 5 3 0 0 85 8 929
2008 Person with a disability 36 36 16 11 0 2 0 73 11 45
2008 Not a person with a disability 44 38 10 5 2 0 0 82 7 648

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 40 14 11 2 0 4 72 13 58
2017 Not a person with a disability 37 35 15 7 3 0 2 74 11 800
2014 Person with a disability 37 25 27 5 3 2 2 64 9 60
2014 Not a person with a disability 40 34 13 7 4 0 2 75 11 1015
2011 Person with a disability 35 37 16 1 9 0 1 73 11 60
2011 Not a person with a disability 37 35 14 8 5 0 1 73 13 927
2008 Person with a disability 31 22 33 0 11 2 0 55 11 45
2008 Not a person with a disability 33 36 17 9 4 0 1 70 14 648

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 15 37 15 14 1 2 30 31 57
2017 Not a person with a disability 8 18 37 21 12 1 3 34 27 798
2014 Person with a disability 17 17 33 13 17 2 2 31 34 60
2014 Not a person with a disability 7 21 31 22 14 1 3 38 30 1014
2011 Person with a disability 14 30 26 17 8 0 3 26 46 60
2011 Not a person with a disability 9 22 35 20 10 0 4 32 32 924
2008 Person with a disability 29 27 22 13 7 2 0 20 57 45
2008 Not a person with a disability 10 22 32 23 10 1 2 34 33 648

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 22 34 17 10 3 6 29 34 57
2017 Not a person with a disability 7 15 25 23 23 3 4 50 24 797
2014 Person with a disability 12 18 28 18 18 0 5 39 32 60
2014 Not a person with a disability 7 14 24 26 25 2 3 53 22 1012
2011 Person with a disability 17 21 24 22 9 3 5 33 41 59
2011 Not a person with a disability 11 15 24 25 19 2 4 47 27 926
2008 Person with a disability 18 24 24 13 16 4 0 30 44 45
2008 Not a person with a disability 9 13 27 24 20 2 5 48 23 646

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 9 30 16 17 3 4 36 32 57
2017 Not a person with a disability 9 13 24 25 23 2 5 51 24 798
2014 Person with a disability 22 13 25 12 18 0 10 33 39 60
2014 Not a person with a disability 7 13 25 26 24 1 4 52 21 1013
2011 Person with a disability 17 20 19 20 14 3 6 38 40 59
2011 Not a person with a disability 12 16 26 22 18 1 5 43 30 926
2008 Person with a disability 25 11 23 11 25 5 0 38 38 44
2008 Not a person with a disability 10 14 25 25 21 1 4 48 25 645

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 12 31 29 16 3 3 48 19 57
2017 Not a person with a disability 5 12 28 29 22 1 3 54 17 797
2014 Person with a disability 7 18 22 23 27 2 2 52 26 60
2014 Not a person with a disability 3 12 26 33 22 0 3 57 16 1010
2011 Person with a disability 16 9 27 23 16 3 6 43 27 59
2011 Not a person with a disability 6 12 28 30 19 1 4 51 19 927
2008 Person with a disability 18 27 20 16 16 4 0 33 47 45
2008 Not a person with a disability 6 12 31 26 21 0 3 49 19 647

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 26 25 18 8 1 3 27 46 57
2017 Not a person with a disability 11 17 26 21 19 2 4 43 30 797
2014 Person with a disability 18 20 27 17 12 2 5 30 41 60
2014 Not a person with a disability 12 19 25 18 21 1 4 41 32 1012
2011 Person with a disability 22 18 20 16 16 4 3 35 43 60
2011 Not a person with a disability 16 20 24 21 14 1 4 37 38 927
2008 Person with a disability 19 33 16 12 14 2 5 28 55 43
2008 Not a person with a disability 11 18 26 21 17 1 6 41 31 645

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 22 25 20 10 1 7 33 40 57
2017 Not a person with a disability 7 14 26 23 22 3 5 50 22 798
2014 Person with a disability 12 15 20 20 27 0 7 50 29 60
2014 Not a person with a disability 4 12 23 28 25 2 5 57 18 1010
2011 Person with a disability 19 21 24 14 15 6 1 31 43 60
2011 Not a person with a disability 12 15 24 24 17 2 5 45 29 920
2008 Person with a disability 13 36 20 16 11 2 2 28 51 45
2008 Not a person with a disability 10 17 28 23 13 3 5 39 30 647

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 21 28 17 11 3 3 30 40 57
2017 Not a person with a disability 7 10 29 26 21 3 4 51 18 798
2014 Person with a disability 10 17 31 14 22 3 2 38 29 58
2014 Not a person with a disability 7 15 28 24 21 1 4 47 23 1009
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 18 6 11 5 2 3 77 17 58
2017 Not a person with a disability 70 17 3 5 2 0 2 90 7 798
2014 Person with a disability 62 17 7 8 5 0 2 80 14 60
2014 Not a person with a disability 73 16 3 4 2 0 2 91 6 1014
2011 Person with a disability 64 19 6 7 2 2 2 86 8 59
2011 Not a person with a disability 71 18 4 4 2 0 1 90 6 926
2008 Person with a disability 58 24 2 2 7 4 2 88 10 45
2008 Not a person with a disability 64 19 6 5 3 0 3 86 8 649

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 21 17 7 19 8 3 51 30 58
2017 Not a person with a disability 33 28 15 7 7 5 4 68 15 800
2014 Person with a disability 13 32 22 8 18 5 2 48 29 60
2014 Not a person with a disability 33 27 12 10 8 4 5 67 20 1015

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 29 6 15 17 0 0 62 31 58
2017 Not a person with a disability 52 26 8 7 5 1 0 79 13 799
2014 Person with a disability 32 23 10 15 18 2 0 56 34 60
2014 Not a person with a disability 48 27 9 9 6 0 1 76 15 1015

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 38 14 8 8 0 2 68 17 57
2017 Not a person with a disability 43 35 8 8 4 1 1 79 12 799
2014 Person with a disability 37 35 10 10 7 2 0 73 17 60
2014 Not a person with a disability 40 36 8 9 3 1 2 79 13 1014
2011 Person with a disability 35 33 7 11 10 3 2 71 22 59
2011 Not a person with a disability 41 32 11 9 5 2 1 75 14 930
2008 Person with a disability 33 36 11 9 7 2 2 72 16 45
2008 Not a person with a disability 42 35 7 8 5 2 1 80 13 649

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 21 13 12 19 10 1 50 35 58
2017 Not a person with a disability 43 26 10 8 5 7 1 74 15 799
2014 Person with a disability 38 22 13 5 13 8 0 65 20 60
2014 Not a person with a disability 40 26 10 9 6 7 3 72 17 1014
2011 Person with a disability 31 20 9 10 23 5 2 55 36 59
2011 Not a person with a disability 43 25 11 7 7 6 1 73 15 927
2008 Person with a disability 36 20 9 18 11 4 2 60 31 45
2008 Not a person with a disability 44 22 12 8 5 6 2 72 14 649

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 15 24 17 15 17 1 31 40 58
2017 Not a person with a disability 18 26 16 11 8 17 4 56 24 798
2014 Person with a disability 17 13 27 13 17 8 5 35 35 60
2014 Not a person with a disability 17 24 14 14 11 15 5 51 31 1014

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 42 9 8 7 0 0 76 15 58
2017 Not a person with a disability 54 33 5 6 3 0 0 87 8 798
2014 Person with a disability 37 28 10 15 10 0 0 65 25 60
2014 Not a person with a disability 49 33 7 7 3 0 1 83 9 1015
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 33 10 14 10 0 0 66 24 58
2017 Not a person with a disability 44 32 10 8 4 0 1 78 12 799
2014 Person with a disability 37 33 13 5 10 0 2 71 15 60
2014 Not a person with a disability 43 33 10 7 5 0 2 78 12 1014
2011 Person with a disability 35 25 10 7 21 1 1 62 28 60
2011 Not a person with a disability 37 35 12 10 5 0 2 73 15 930
2008 Person with a disability 24 31 16 13 13 2 0 57 27 45
2008 Not a person with a disability 34 33 12 9 7 1 2 70 17 648

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 30 12 8 9 3 2 70 18 58
2017 Not a person with a disability 50 27 9 5 4 2 2 81 9 799
2014 Person with a disability 43 20 18 3 12 2 2 66 16 60
2014 Not a person with a disability 51 28 9 5 4 1 3 82 9 1013
2011 Person with a disability 24 30 9 12 17 1 6 59 32 60
2011 Not a person with a disability 43 29 12 7 5 2 2 75 12 930
2008 Person with a disability 31 18 18 9 20 4 0 51 30 45
2008 Not a person with a disability 41 30 11 6 6 3 2 75 13 648

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 34 9 10 12 1 0 69 22 58
2017 Not a person with a disability 48 33 8 5 4 1 2 82 9 797
2014 Person with a disability 35 35 8 5 15 0 2 71 20 60
2014 Not a person with a disability 47 30 10 7 4 0 2 79 11 1015
2011 Person with a disability 27 27 7 13 21 2 3 57 36 59
2011 Not a person with a disability 42 32 9 8 6 1 1 75 15 927
2008 Person with a disability 27 36 7 9 18 4 0 65 28 45
2008 Not a person with a disability 38 33 11 8 7 1 2 73 16 648

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 14 9 4 3 2 3 84 7 58
2017 Not a person with a disability 82 11 2 2 1 0 3 95 2 798
2014 Person with a disability 75 5 7 8 2 0 3 83 10 60
2014 Not a person with a disability 82 10 2 2 1 0 3 95 3 1014
2011 Person with a disability 75 7 2 5 6 1 3 85 12 60
2011 Not a person with a disability 80 11 2 2 1 0 3 94 4 926
2008 Person with a disability 64 18 4 11 0 2 0 84 11 45
2008 Not a person with a disability 77 11 3 4 2 0 4 91 6 647

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 27 5 8 7 2 5 77 17 58
2017 Not a person with a disability 62 22 4 4 3 1 4 88 7 797
2014 Person with a disability 56 17 8 3 7 2 7 80 11 59
2014 Not a person with a disability 55 20 6 5 6 3 6 82 12 1015
2011 Person with a disability 35 30 14 9 8 3 1 68 17 60
2011 Not a person with a disability 42 25 8 7 8 2 7 74 17 927

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 23 8 12 9 0 0 72 21 58
2017 Not a person with a disability 61 23 6 5 3 1 2 86 8 799

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 33 2 13 5 0 0 79 19 58
2017 Not a person with a disability 62 23 8 3 3 1 2 86 6 799

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 32 7 15 9 0 0 69 23 58
2017 Not a person with a disability 55 25 8 6 4 0 1 81 10 797
2014 Person with a disability 45 23 15 7 7 2 2 71 14 60
2014 Not a person with a disability 55 25 9 5 4 0 2 81 10 1013
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 18 16 0 29 0 22 43 37 11
2017 Not a person with a disability 40 32 10 7 3 1 8 78 11 241
2014 Person with a disability 27 7 40 0 7 0 20 42 8 15
2014 Not a person with a disability 37 35 8 6 3 3 10 82 10 275

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 31 15 4 28 3 0 52 32 58
2017 Not a person with a disability 38 32 12 8 6 3 0 72 15 800
2014 Person with a disability 32 22 13 13 17 3 0 55 31 60
2014 Not a person with a disability 38 33 11 8 7 3 0 73 15 1013
2011 Person with a disability 33 17 10 2 29 8 1 55 34 60
2011 Not a person with a disability 30 31 15 11 8 4 0 64 20 923

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 18 10 25 0 0 48 35 58
2017 Not a person with a disability 38 30 13 11 6 2 0 69 17 798
2014 Person with a disability 32 23 13 8 23 0 0 55 32 60
2014 Not a person with a disability 37 32 13 10 7 1 0 70 17 1012
2011 Person with a disability 24 29 1 13 28 3 1 55 43 60
2011 Not a person with a disability 29 30 16 10 12 2 1 61 22 924
2008 Person with a disability 29 18 16 4 29 4 0 49 35 45
2008 Not a person with a disability 33 29 16 10 9 2 2 64 20 646

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 26 17 12 27 3 0 42 40 58
2017 Not a person with a disability 30 32 15 12 8 4 0 64 21 798
2014 Person with a disability 20 25 13 22 18 2 0 46 41 60
2014 Not a person with a disability 29 32 16 12 7 4 0 64 20 1014
2011 Person with a disability 16 22 15 17 19 10 1 43 41 60
2011 Not a person with a disability 21 35 18 13 10 3 1 58 23 927
2008 Person with a disability 20 24 20 4 24 7 0 48 31 45
2008 Not a person with a disability 24 34 16 13 7 5 1 61 21 649

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 22 16 12 24 5 0 45 38 58
2017 Not a person with a disability 36 29 13 9 9 4 0 68 19 800
2014 Person with a disability 27 20 15 8 23 7 0 50 34 60
2014 Not a person with a disability 33 27 14 11 9 4 0 64 21 1015
2011 Person with a disability 30 13 8 15 25 8 1 47 44 60
2011 Not a person with a disability 27 31 16 10 10 5 0 62 21 928
2008 Person with a disability 27 20 16 4 20 13 0 54 28 45
2008 Not a person with a disability 27 29 16 10 9 7 1 61 21 649

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 30 12 18 23 5 0 46 42 58
2017 Not a person with a disability 29 35 12 15 8 1 0 65 23 799
2014 Person with a disability 22 27 12 17 20 3 0 50 38 60
2014 Not a person with a disability 29 32 14 14 9 1 1 62 24 1015
2011 Person with a disability 9 24 9 23 25 8 1 37 53 60
2011 Not a person with a disability 21 34 14 17 12 2 0 57 29 928
2008 Person with a disability 18 27 16 24 11 4 0 47 37 45
2008 Not a person with a disability 24 37 13 15 10 1 0 62 25 648
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 34 8 16 13 2 0 62 30 58
2017 Not a person with a disability 37 39 11 8 4 1 0 77 12 800
2014 Person with a disability 30 33 12 7 17 2 0 64 24 60
2014 Not a person with a disability 40 38 12 6 3 0 0 79 10 1015
2011 Person with a disability 36 25 10 18 7 2 1 63 26 60
2011 Not a person with a disability 33 37 13 9 6 1 0 71 16 926

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 27 5 11 7 1 2 76 19 58
2017 Not a person with a disability 53 36 7 2 1 2 0 91 3 799
2014 Person with a disability 48 27 18 7 0 0 0 75 7 60
2014 Not a person with a disability 52 35 7 3 0 2 0 90 4 1015
2011 Person with a disability 40 30 12 3 5 7 3 78 9 59
2011 Not a person with a disability 43 39 10 3 2 3 0 85 5 926

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 37 11 10 9 3 0 69 20 58
2017 Not a person with a disability 43 30 11 8 3 3 1 76 12 799
2014 Person with a disability 45 23 7 18 3 3 0 71 22 60
2014 Not a person with a disability 46 31 9 6 5 1 1 79 12 1015
2011 Person with a disability 41 6 4 23 15 7 5 52 43 60
2011 Not a person with a disability 41 31 10 7 7 3 1 75 14 926
2008 Person with a disability 38 20 13 7 11 11 0 65 20 45
2008 Not a person with a disability 38 33 10 9 6 3 2 75 15 649

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 27 17 19 7 5 0 54 28 58
2017 Not a person with a disability 31 28 19 10 6 6 1 62 17 800
2014 Person with a disability 25 25 17 22 8 2 0 52 31 59
2014 Not a person with a disability 33 33 15 8 5 5 1 70 14 1015
2011 Person with a disability 18 20 13 20 16 12 1 43 41 60
2011 Not a person with a disability 22 34 19 10 7 7 1 61 19 923

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 15 9 18 23 20 1 37 51 58
2017 Not a person with a disability 24 20 17 11 12 12 4 52 27 799
2014 Person with a disability 17 15 5 18 28 13 3 38 56 60
2014 Not a person with a disability 22 18 17 12 12 12 7 49 30 1015
2011 Person with a disability 20 10 10 8 35 13 3 36 52 60
2011 Not a person with a disability 19 21 18 13 11 13 6 48 30 924

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 20 17 6 0 4 6 75 7 58
2017 Not a person with a disability 65 22 5 5 1 1 3 89 6 799
2014 Person with a disability 52 25 10 8 3 0 2 78 12 60
2014 Not a person with a disability 67 18 6 4 2 1 2 88 6 1013

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 34 4 5 1 3 6 89 7 58
2017 Not a person with a disability 69 18 5 2 1 2 3 92 2 799
2014 Person with a disability 67 18 7 3 2 2 2 88 5 60
2014 Not a person with a disability 70 16 4 2 1 3 4 92 3 1013
2011 Person with a disability 61 20 9 2 0 4 5 88 2 60
2011 Not a person with a disability 65 19 5 2 2 2 5 90 4 930
2008 Person with a disability 53 18 11 4 0 4 9 82 5 45
2008 Not a person with a disability 65 18 7 2 1 2 4 89 3 648

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 32 10 20 19 1 2 49 40 58
2017 Not a person with a disability 38 31 11 9 6 5 0 73 15 798
2014 Person with a disability 29 19 14 24 15 0 0 47 39 59
2014 Not a person with a disability 37 30 12 10 7 4 1 70 17 1013
2011 Person with a disability 24 17 12 21 21 3 1 44 43 60
2011 Not a person with a disability 28 31 13 11 12 3 1 62 24 929
2008 Person with a disability 20 24 20 9 24 2 0 45 34 45
2008 Not a person with a disability 32 36 14 8 7 2 1 69 16 649

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 14 12 21 40 3 5 20 66 57
2017 Not a person with a disability 20 21 12 17 19 5 7 46 40 797
2014 Person with a disability 13 12 13 18 37 3 3 27 59 60
2014 Not a person with a disability 16 19 13 17 23 2 10 40 45 1015
2011 Person with a disability 8 8 18 15 39 7 5 18 62 60
2011 Not a person with a disability 10 18 15 19 28 2 8 31 52 931
2008 Person with a disability 18 18 7 20 31 4 2 38 55 45
2008 Not a person with a disability 11 21 16 18 26 2 6 35 48 644

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 20 26 8 0 0 47 34 57
2017 Not a person with a disability 34 38 14 7 4 2 1 74 11 797

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 33 15 15 5 3 0 63 21 58
2017 Not a person with a disability 47 31 12 4 2 3 1 82 6 799
2014 Person with a disability 37 22 22 10 3 7 0 63 14 60
2014 Not a person with a disability 48 31 10 4 2 4 1 84 6 1015

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 40 9 14 8 2 0 69 22 57
2017 Not a person with a disability 50 34 8 4 2 1 0 86 6 796
2014 Person with a disability 40 25 13 13 8 0 0 65 22 60
2014 Not a person with a disability 48 33 9 5 2 1 1 83 8 1014
2011 Person with a disability 33 24 9 14 10 8 1 64 26 60
2011 Not a person with a disability 40 36 13 5 4 1 0 78 10 926

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 44 5 10 11 0 0 74 21 57
2017 Not a person with a disability 57 31 6 3 2 0 0 88 5 796
2014 Person with a disability 47 23 12 7 12 0 0 70 18 60
2014 Not a person with a disability 58 30 6 4 3 0 0 88 6 1015
2011 Person with a disability 37 26 10 10 13 3 1 66 24 60
2011 Not a person with a disability 49 32 9 5 4 0 0 81 10 926
2008 Person with a disability 36 31 4 7 20 2 0 68 27 45
2008 Not a person with a disability 46 34 10 5 4 0 0 80 10 647

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 24 20 10 19 0 0 51 29 57
2017 Not a person with a disability 48 27 14 6 5 1 0 75 11 799
2014 Person with a disability 37 10 18 17 18 0 0 47 35 60
2014 Not a person with a disability 43 30 14 8 5 1 0 73 13 1014
2011 Person with a disability 27 15 15 19 19 5 1 44 40 60
2011 Not a person with a disability 35 31 16 8 9 1 0 66 18 928

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 24 19 15 14 0 0 51 29 57
2017 Not a person with a disability 48 30 12 7 4 0 0 78 10 797
2014 Person with a disability 33 20 18 12 17 0 0 53 28 60
2014 Not a person with a disability 43 31 12 10 4 0 0 74 14 1014
2011 Person with a disability 27 16 13 18 21 3 1 45 41 60
2011 Not a person with a disability 35 34 14 10 7 0 0 69 17 925
2008 Person with a disability 40 11 20 11 16 2 0 52 27 45
2008 Not a person with a disability 38 35 13 10 4 0 0 73 14 648

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 21 13 17 25 6 0 42 44 57
2017 Not a person with a disability 43 21 17 8 7 2 1 66 16 799
2014 Person with a disability 28 7 25 17 22 2 0 36 39 60
2014 Not a person with a disability 41 20 14 12 9 3 2 63 22 1014
2011 Person with a disability 24 16 14 15 24 3 4 43 42 60
2011 Not a person with a disability 34 24 15 12 11 4 1 60 23 927
2008 Person with a disability 33 20 7 24 13 2 0 55 39 45
2008 Not a person with a disability 32 23 17 13 10 4 1 58 24 648
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 27 24 49 58
2017 Not a person with a disability 28 38 34 798
2014 Person with a disability 30 37 33 60
2014 Not a person with a disability 32 35 33 1015
2011 Person with a disability 41 31 29 60
2011 Not a person with a disability 34 36 31 931

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 5 6 71 7 6 6 17
2017 Not a person with a disability 13 12 51 5 14 6 229
2014 Person with a disability 11 0 72 11 9999 6 18
2014 Not a person with a disability 18 10 54 7 9999 12 320
2011 Person with a disability 18 7 59 4 9999 12 24
2011 Not a person with a disability 18 9 58 7 9999 8 312
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 38 62 58
2017 Not a person with a disability 17 83 798
2014 Person with a disability 37 63 60
2014 Not a person with a disability 15 85 1014

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 22
2017 Not a person with a disability 47 134
2014 Person with a disability 67 21
2014 Not a person with a disability 47 151

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 91 22
2017 Not a person with a disability 71 134
2014 Person with a disability 62 21
2014 Not a person with a disability 64 151

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 134
2014 Not a person with a disability 5 151

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 134
2014 Person with a disability 0 21
2014 Not a person with a disability 5 151

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 134
2014 Person with a disability 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 22
2017 Not a person with a disability 45 134
2014 Person with a disability 38 21
2014 Not a person with a disability 41 151

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 22
2017 Not a person with a disability 41 134
2014 Person with a disability 48 21
2014 Not a person with a disability 35 151

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 56 22
2017 Not a person with a disability 49 134
2014 Person with a disability 52 21
2014 Not a person with a disability 39 151

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 22
2017 Not a person with a disability 44 134
2014 Person with a disability 52 21
2014 Not a person with a disability 38 151

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 22
2017 Not a person with a disability 29 134
2014 Person with a disability 52 21
2014 Not a person with a disability 25 151

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 58 22
2017 Not a person with a disability 57 134
2014 Person with a disability 48 21
2014 Not a person with a disability 58 151

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 28 22
2017 Not a person with a disability 35 134
2014 Person with a disability 43 21
2014 Not a person with a disability 36 151

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 134
2014 Not a person with a disability 0 151

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 22
2014 Not a person with a disability 5 151

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 134
2014 Not a person with a disability 12 151

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 64 22
2017 Not a person with a disability 51 134
2014 Person with a disability 57 21
2014 Not a person with a disability 42 151

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 22
2017 Not a person with a disability 27 134
2014 Person with a disability 29 21
2014 Not a person with a disability 23 151

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 134
2014 Not a person with a disability 15 151

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 22
2017 Not a person with a disability 55 134
2014 Person with a disability 67 21
2014 Not a person with a disability 54 151

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 22
2017 Not a person with a disability 29 134
2014 Person with a disability 38 21
2014 Not a person with a disability 26 151

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 22
2017 Not a person with a disability 21 134
2014 Person with a disability 24 21
2014 Not a person with a disability 19 151

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 134
2014 Person with a disability 24 21
2014 Not a person with a disability 10 151

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 134
2014 Not a person with a disability 10 151

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 22
2017 Not a person with a disability 5 134
2014 Not a person with a disability 3 151

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 134
2014 Not a person with a disability 15 151

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 134
2014 Not a person with a disability 9 151

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 22
2017 Not a person with a disability 23 134
2014 Not a person with a disability 21 151

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 128
2014 Person with a disability 0 18
2014 Not a person with a disability 9 146

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 128
2014 Not a person with a disability 19 146

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 22
2017 Not a person with a disability 7 128
2014 Not a person with a disability 10 146

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 128
2014 Person with a disability 0 18
2014 Not a person with a disability 5 146

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 22
2017 Not a person with a disability 11 128
2014 Not a person with a disability 8 146

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 128
2014 Person with a disability 0 18
2014 Not a person with a disability 5 146

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 128
2014 Not a person with a disability 10 146

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 128
2014 Not a person with a disability 4 146

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 128
2014 Not a person with a disability 8 146

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 22
2017 Not a person with a disability 31 128
2014 Person with a disability 39 18
2014 Not a person with a disability 28 146

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 128
2014 Not a person with a disability 12 146

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 63 22
2017 Not a person with a disability 39 128
2014 Person with a disability 50 18
2014 Not a person with a disability 53 146

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 22
2017 Not a person with a disability 52 128
2014 Person with a disability 44 18
2014 Not a person with a disability 54 146

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 128

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 128
2014 Not a person with a disability 9 146

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 89 11 22
2017 Not a person with a disability 90 10 134

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 8 17 12 17 22 8 34 42 58
2017 Not a person with a disability 20 14 16 7 5 26 12 55 19 799
2014 Person with a disability 22 3 20 13 18 17 7 33 41 60
2014 Not a person with a disability 20 14 15 8 5 28 10 56 20 1014

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 19 23 7 20 7 2 46 29 58
2017 Not a person with a disability 36 24 17 6 5 11 1 68 12 799
2014 Person with a disability 27 13 25 13 10 10 2 45 26 60
2014 Not a person with a disability 34 26 17 6 4 12 2 69 12 1014
2011 Person with a disability 29 20 13 16 13 7 2 54 32 59
2011 Not a person with a disability 34 32 18 5 4 7 1 71 10 926
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 34 6 9 1 2 20 79 13 58
2017 Not a person with a disability 25 36 7 5 3 2 20 79 11 800
2014 Person with a disability 35 27 12 7 3 2 15 74 12 60
2014 Not a person with a disability 25 38 7 4 2 2 23 84 8 1014
2011 Person with a disability 46 26 10 5 2 0 11 81 8 60
2011 Not a person with a disability 27 42 10 7 1 1 13 79 10 927
2008 Person with a disability 42 29 20 2 0 2 4 76 2 45
2008 Not a person with a disability 27 39 10 6 4 2 14 78 11 648

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 14 14 13 2 21 29 43 29 58
2017 Not a person with a disability 10 14 16 3 3 24 29 52 13 799
2014 Person with a disability 8 17 22 7 7 17 22 42 22 59
2014 Not a person with a disability 11 14 15 3 3 22 32 54 13 1014
2011 Person with a disability 6 11 21 15 10 26 11 28 40 59
2011 Not a person with a disability 11 17 21 6 5 24 16 47 18 928

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 23 5 5 2 15 21 81 10 58
2017 Not a person with a disability 35 22 10 1 2 9 21 81 4 800
2014 Person with a disability 32 22 18 5 2 8 13 68 9 60
2014 Not a person with a disability 35 24 8 2 1 7 23 85 4 1014
2011 Person with a disability 24 21 14 8 8 15 9 60 22 60
2011 Not a person with a disability 35 26 13 4 2 7 13 77 7 928
2008 Person with a disability 34 23 14 7 9 9 5 66 18 44
2008 Not a person with a disability 34 28 10 4 2 10 13 80 8 646

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 25 7 9 5 12 19 70 20 58
2017 Not a person with a disability 30 24 12 2 2 11 20 78 5 800
2014 Person with a disability 32 20 13 8 7 8 12 65 19 60
2014 Not a person with a disability 31 23 10 3 1 9 22 79 6 1013
2011 Person with a disability 28 13 17 14 7 12 10 52 27 59
2011 Not a person with a disability 30 28 15 3 3 9 12 74 8 926
2008 Person with a disability 38 20 9 16 9 7 2 63 27 45
2008 Not a person with a disability 34 27 10 5 3 7 13 77 11 649
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 20 80 58
2017 Not a person with a disability 6 94 794
2014 Person with a disability 18 82 60
2014 Not a person with a disability 5 95 1012

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 48
2014 Person with a disability 50 10
2014 Not a person with a disability 31 52

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 92 12
2017 Not a person with a disability 83 48
2014 Person with a disability 80 10
2014 Not a person with a disability 90 52

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 0 48
2014 Person with a disability 0 10
2014 Not a person with a disability 0 52

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 31 48
2014 Person with a disability 0 10
2014 Not a person with a disability 27 51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 19 48
2014 Not a person with a disability 14 51

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 16 48
2014 Person with a disability 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 29 48
2014 Not a person with a disability 37 51

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 20 48
2014 Not a person with a disability 39 51

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10
2014 Not a person with a disability 0 51

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 14 48
2014 Not a person with a disability 14 51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 48

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 12
2014 Person with a disability 70 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 0 48
2014 Person with a disability 0 10
2014 Not a person with a disability 0 51

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 48
2014 Not a person with a disability 24 51

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 48
2014 Not a person with a disability 33 51

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 48
2014 Not a person with a disability 16 51

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Not a person with a disability 0 51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 66 12
2017 Not a person with a disability 45 48
2014 Not a person with a disability 47 51

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 46

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Not a person with a disability 0 51

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12
2014 Not a person with a disability 0 51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 46
2014 Not a person with a disability 27 51

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 85 12
2017 Not a person with a disability 39 46
2014 Not a person with a disability 55 51

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 46
2014 Not a person with a disability 0 51

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 12
2017 Not a person with a disability 62 46
2014 Not a person with a disability 63 51

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 46

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 83 17 12
2017 Not a person with a disability 84 16 48

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 12 16 8 9 32 11 43 30 58
2017 Not a person with a disability 20 12 16 2 2 34 13 62 8 800
2014 Person with a disability 20 8 32 0 10 20 10 40 14 60
2014 Not a person with a disability 20 13 15 3 2 35 13 63 9 1014

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 16 23 10 7 17 3 50 21 57
2017 Not a person with a disability 38 25 14 3 2 14 3 77 6 798
2014 Person with a disability 32 15 23 3 10 15 2 56 16 60
2014 Not a person with a disability 37 26 15 3 2 15 2 76 6 1012
2011 Person with a disability 36 13 13 15 7 13 3 58 26 59
2011 Not a person with a disability 40 31 14 4 2 8 0 78 6 930
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 15 23 18 27 0 4 29 47 58
2017 Not a person with a disability 32 27 16 11 10 1 3 61 23 797

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 22 36 12 13 2 2 37 26 58
2017 Not a person with a disability 19 30 27 13 9 0 1 50 23 798

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 28 30 10 8 0 0 52 18 57
2017 Not a person with a disability 31 32 20 9 5 0 2 64 15 799

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 18 23 24 15 1 3 35 41 58
2017 Not a person with a disability 24 23 22 15 12 1 2 49 28 795

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 31 15 0 10 0 7 73 10 58
2017 Not a person with a disability 49 22 11 6 4 1 7 77 11 796

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 38 25 11 7 0 0 57 19 58
2017 Not a person with a disability 39 29 18 9 5 0 0 68 14 793

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 32 20 12 15 0 2 52 27 58
2017 Not a person with a disability 39 31 17 8 3 0 1 71 12 795

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 29 16 13 10 2 0 61 23 58
2017 Not a person with a disability 31 30 21 11 6 0 1 62 17 796

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 29 19 9 10 1 0 61 19 58
2017 Not a person with a disability 36 30 17 9 6 0 1 68 15 794

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 33 15 13 0 1 2 71 14 58
2017 Not a person with a disability 39 34 15 7 4 0 1 74 10 793

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 29 11 7 10 0 2 72 17 58
2017 Not a person with a disability 68 18 7 4 2 0 1 87 5 798

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 14 5 9 0 1 72 14 58
2017 Not a person with a disability 74 10 6 3 2 0 3 88 6 797

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 36 4 9 4 0 2 83 13 58
2017 Not a person with a disability 59 27 7 4 2 0 2 87 6 797

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 28 11 11 9 0 0 68 20 57
2017 Not a person with a disability 60 19 9 6 4 0 3 81 10 797

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 12 1 0 2 2 38 95 3 58
2017 Not a person with a disability 58 12 5 1 1 0 23 92 2 798

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 21 3 4 0 2 9 92 4 58
2017 Not a person with a disability 69 17 6 1 1 0 5 91 2 795

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 5 2 6 8 3 6 82 16 58
2017 Not a person with a disability 70 15 4 4 3 0 5 89 7 800

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 33 15 7 0 5 4 76 8 58
2017 Not a person with a disability 54 28 10 4 2 0 3 85 5 797

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 29 42 17 9 0 0 32 27 58
2017 Not a person with a disability 16 33 33 12 4 0 0 50 16 800

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 19 34 23 6 2 0 29 36 58
2017 Not a person with a disability 5 16 40 24 13 0 1 38 22 797

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 31 21 10 12 6 0 54 23 58
2017 Not a person with a disability 33 39 12 8 4 3 0 75 12 798

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 32 21 13 17 2 0 47 31 57
2017 Not a person with a disability 29 38 14 9 8 2 0 69 17 799
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 66 34 58
2017 Not a person with a disability 13 87 800
2014 Person with a disability 60 40 60
2014 Not a person with a disability 13 87 1014

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 78 22 39
2017 Not a person with a disability 81 19 107
2014 Person with a disability 86 14 36
2014 Not a person with a disability 82 18 132

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 37 0 10 7 0 3 82 18 31
2017 Not a person with a disability 63 27 5 3 1 0 1 91 4 86
2014 Person with a disability 55 19 10 13 3 0 0 74 16 31
2014 Not a person with a disability 73 19 2 4 1 0 1 93 5 108
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 27 15 9 22 0 2 25 75 58
2017 Not a person with a disability 32 28 18 9 9 2 2 34 66 799

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 38 42
2017 Not a person with a disability 26 500

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 42
2017 Not a person with a disability 33 500

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 42
2017 Not a person with a disability 18 500

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 42
2017 Not a person with a disability 38 500

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 42
2017 Not a person with a disability 5 500

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 42
2017 Not a person with a disability 44 500

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 8 38 7 5 4 38 41
2017 Not a person with a disability 8 57 16 7 3 9 492

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 17 18 16 22 0 5 42 39 42
2017 Not a person with a disability 32 27 10 12 10 1 8 64 24 505

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 18 5 13 49 0 13 23 70 42
2017 Not a person with a disability 5 11 13 14 34 5 19 22 62 504
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