2017 Public Service Employee Survey Results for Micro-organizations combined by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 36 5 7 3 0 0 86 10 327
2017 Female gender 49 40 2 6 3 0 0 90 8 520
2014 Male gender 51 36 4 7 2 0 1 87 9 375
2014 Female gender 53 38 3 4 2 0 0 91 6 681
2011 Male gender 48 41 2 6 3 0 0 89 9 329
2011 Female gender 49 40 3 7 1 0 0 89 8 624
2008 Male gender 49 37 4 8 2 0 0 86 10 252
2008 Female gender 50 39 3 5 2 0 0 90 8 422

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 79 16 4 0 0 0 1 95 0 325
2017 Female gender 74 18 2 2 2 1 1 94 4 519
2014 Male gender 76 17 3 2 0 0 1 95 2 374
2014 Female gender 76 17 3 2 2 0 1 94 4 681
2011 Male gender 73 19 4 3 1 0 1 93 4 329
2011 Female gender 72 19 3 3 1 1 0 92 4 623
2008 Male gender 68 24 5 2 1 0 0 92 3 252
2008 Female gender 74 17 5 2 1 0 0 92 3 422

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 70 16 4 6 2 0 2 88 8 326
2017 Female gender 66 19 3 8 2 0 1 86 10 520
2014 Male gender 71 15 4 6 2 0 2 88 8 375
2014 Female gender 66 20 4 6 3 0 2 87 9 680
2011 Male gender 66 18 3 5 4 0 3 87 10 328
2011 Female gender 60 23 6 7 3 0 2 85 10 624
2008 Male gender 58 23 8 8 2 0 1 82 10 252
2008 Female gender 60 23 4 9 4 0 0 83 13 423

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 62 26 4 5 3 0 0 88 9 325
2017 Female gender 57 26 4 8 5 0 0 83 12 520
2014 Male gender 56 25 6 5 5 0 2 83 10 374
2014 Female gender 57 24 5 8 5 0 0 82 14 681
2011 Male gender 48 31 6 8 6 1 1 80 14 326
2011 Female gender 54 30 6 6 3 0 0 84 9 622

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 34 10 7 5 1 1 78 12 326
2017 Female gender 40 36 8 9 7 0 0 76 16 519
2014 Male gender 44 30 11 8 5 0 2 75 13 375
2014 Female gender 46 31 8 10 4 0 1 77 15 681
2011 Male gender 32 38 14 6 7 1 2 72 14 329
2011 Female gender 35 37 10 9 5 0 3 74 15 622
2008 Male gender 39 30 14 8 6 0 2 70 15 251
2008 Female gender 33 40 12 8 5 1 1 75 13 424

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 31 9 5 1 0 1 85 6 327
2017 Female gender 53 32 7 5 3 0 0 85 8 518
2014 Male gender 50 33 10 5 3 0 0 82 8 375
2014 Female gender 50 32 9 6 3 0 0 82 9 681
2011 Male gender 49 31 10 6 3 0 1 81 9 329
2011 Female gender 48 33 10 7 2 0 1 81 9 622
2008 Male gender 47 33 10 5 4 0 0 80 10 252
2008 Female gender 40 40 11 7 2 0 0 80 9 424

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 35 4 2 2 0 1 91 5 326
2017 Female gender 55 31 6 5 2 0 0 87 8 520
2014 Male gender 56 32 6 4 3 0 0 87 6 374
2014 Female gender 57 29 6 6 2 0 0 86 8 681
2011 Male gender 54 31 8 4 2 0 0 86 6 329
2011 Female gender 50 33 8 6 3 0 0 84 8 623
2008 Male gender 55 31 8 4 4 0 0 85 7 252
2008 Female gender 48 38 6 3 4 0 0 87 6 424

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 30 6 3 2 0 0 90 4 327
2017 Female gender 55 31 7 5 2 0 0 86 7 519
2014 Male gender 58 29 5 4 1 1 2 90 5 375
2014 Female gender 58 29 7 4 1 0 0 87 6 680

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 28 7 4 2 0 1 86 6 327
2017 Female gender 53 29 5 7 4 1 0 83 12 520
2014 Male gender 51 30 8 6 4 0 2 82 10 375
2014 Female gender 51 29 8 7 5 0 1 80 12 680
2011 Male gender 45 29 10 8 5 0 2 76 13 329
2011 Female gender 46 31 8 9 4 0 2 79 13 623

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 22 12 5 4 1 17 74 10 327
2017 Female gender 41 22 7 7 6 3 15 76 16 520
2014 Male gender 33 20 8 8 7 3 21 70 20 375
2014 Female gender 37 22 8 7 7 2 17 72 18 681
2011 Male gender 31 23 11 6 14 1 13 64 23 329
2011 Female gender 28 23 10 8 10 2 19 64 23 622
2008 Male gender 34 20 9 9 11 2 15 65 24 250
2008 Female gender 34 22 10 9 8 1 16 67 21 424

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 47 39 7 5 2 0 0 86 7 326
2017 Female gender 44 40 7 6 3 0 0 84 10 520
2014 Male gender 44 35 12 5 3 0 0 79 9 375
2014 Female gender 42 37 8 9 3 0 0 80 12 681
2011 Male gender 40 34 12 8 7 0 0 74 15 329
2011 Female gender 39 38 11 7 4 0 0 78 12 622
2008 Male gender 41 35 12 5 6 0 0 76 11 250
2008 Female gender 39 40 11 6 3 0 0 79 9 421

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 38 11 9 7 0 0 73 16 327
2017 Female gender 35 35 12 9 8 1 0 71 17 519
2014 Male gender 33 31 17 10 8 0 2 65 18 375
2014 Female gender 36 35 7 14 7 0 1 71 21 681
2011 Male gender 29 37 12 11 10 0 1 67 21 329
2011 Female gender 30 35 13 11 10 1 0 66 21 623

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 44 9 6 4 0 0 80 10 327
2017 Female gender 37 37 9 11 6 0 0 74 17 520

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 36 4 2 2 0 0 92 4 326
2017 Female gender 54 32 6 4 4 0 0 86 8 518
2014 Male gender 59 29 6 3 2 0 0 88 5 374
2014 Female gender 57 32 5 3 2 0 0 89 6 680
2011 Male gender 54 32 6 4 3 1 0 87 7 329
2011 Female gender 50 34 8 5 2 0 0 85 7 623
2008 Male gender 55 32 8 2 3 0 0 87 5 252
2008 Female gender 52 38 6 2 1 1 0 91 3 423

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 36 11 7 6 0 0 76 13 327
2017 Female gender 39 32 10 10 7 1 0 72 17 520

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 31 6 1 1 0 0 92 2 325
2017 Female gender 59 30 7 2 1 0 0 90 3 519
2014 Male gender 67 23 7 2 1 0 0 90 3 375
2014 Female gender 68 23 6 2 1 0 0 91 3 681
2011 Male gender 59 28 8 3 2 0 0 87 5 329
2011 Female gender 63 28 7 2 0 0 0 91 2 623

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 37 6 8 6 0 0 80 14 325
2017 Female gender 42 33 9 10 5 0 0 76 15 519
2014 Male gender 42 33 10 6 8 0 1 75 14 375
2014 Female gender 33 40 9 12 6 0 1 74 18 681
2011 Male gender 39 35 9 9 8 0 0 73 17 328
2011 Female gender 36 35 12 9 7 0 1 72 16 621

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 39 8 8 6 0 0 78 14 325
2017 Female gender 45 32 10 8 5 0 0 77 13 517
2014 Male gender 42 28 14 8 6 0 1 71 14 374
2014 Female gender 40 37 9 9 4 0 0 78 13 681

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 35 10 5 4 0 0 81 9 325
2017 Female gender 43 32 12 7 6 0 0 75 13 519
2014 Male gender 46 32 11 6 4 0 1 79 10 375
2014 Female gender 40 35 9 9 5 0 1 76 14 681
2011 Male gender 41 35 13 8 3 0 0 76 10 329
2011 Female gender 40 39 9 7 4 0 1 80 11 622

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 36 8 4 2 0 0 86 6 324
2017 Female gender 48 34 9 6 3 0 0 82 9 519
2014 Male gender 51 32 8 6 3 0 0 83 9 375
2014 Female gender 51 32 9 5 3 0 0 83 8 680
2011 Male gender 45 37 7 7 4 0 0 82 11 329
2011 Female gender 45 40 7 5 3 0 0 85 8 622
2008 Male gender 43 35 12 5 5 0 0 78 10 252
2008 Female gender 43 40 10 6 1 0 0 84 6 423

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 39 13 6 2 1 3 79 8 327
2017 Female gender 37 33 16 8 3 0 2 72 12 520
2014 Male gender 39 35 15 6 2 0 2 76 8 375
2014 Female gender 41 32 13 7 5 0 1 75 12 681
2011 Male gender 35 38 15 6 5 0 2 74 11 327
2011 Female gender 37 34 14 8 5 0 1 73 13 623
2008 Male gender 32 33 20 10 6 0 0 65 15 252
2008 Female gender 34 37 16 8 4 0 1 71 12 423

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 16 37 22 15 1 2 38 24 326
2017 Female gender 9 18 37 19 11 1 4 32 29 518
2014 Male gender 5 19 33 22 17 1 3 40 25 375
2014 Female gender 9 22 31 21 13 1 3 36 32 680
2011 Male gender 9 21 33 22 12 0 3 35 31 326
2011 Female gender 9 24 33 20 10 0 4 31 34 620
2008 Male gender 12 21 28 26 12 0 2 38 33 252
2008 Female gender 10 23 34 21 9 1 2 30 35 423

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 5 17 25 23 25 3 3 50 23 326
2017 Female gender 8 15 26 23 21 3 5 48 24 516
2014 Male gender 6 15 21 26 27 1 4 56 22 375
2014 Female gender 7 14 26 25 23 2 3 51 22 678
2011 Male gender 10 14 25 27 20 1 2 49 25 328
2011 Female gender 11 15 25 23 19 2 5 45 28 619
2008 Male gender 12 13 24 27 20 1 4 49 26 251
2008 Female gender 9 13 28 21 20 3 5 45 24 422

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 12 14 22 23 24 2 3 50 27 325
2017 Female gender 9 12 26 25 22 2 5 50 23 519
2014 Male gender 8 13 25 22 26 0 5 52 22 375
2014 Female gender 8 12 26 27 22 1 4 52 21 679
2011 Male gender 14 17 24 21 20 2 3 43 33 327
2011 Female gender 11 16 26 23 17 1 6 43 29 620
2008 Male gender 10 15 25 22 24 0 3 48 26 250
2008 Female gender 11 13 25 25 19 2 4 47 26 421

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 4 9 28 31 25 1 2 58 13 324
2017 Female gender 5 13 28 28 21 2 3 51 19 519
2014 Male gender 2 12 21 35 26 0 4 63 15 374
2014 Female gender 4 13 28 31 21 0 3 54 17 677
2011 Male gender 7 9 27 32 22 1 3 56 16 327
2011 Female gender 6 13 29 29 17 1 4 49 20 621
2008 Male gender 8 13 33 25 21 0 1 46 20 252
2008 Female gender 7 12 29 26 21 1 3 49 20 422

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 15 31 22 20 1 3 43 24 325
2017 Female gender 13 19 22 21 18 2 5 42 34 518
2014 Male gender 9 22 23 20 20 1 5 42 33 375
2014 Female gender 14 18 26 17 21 2 4 40 33 678
2011 Male gender 17 19 22 22 17 1 1 41 37 327
2011 Female gender 17 19 24 20 13 1 6 35 38 622
2008 Male gender 14 16 24 25 16 1 4 43 31 249
2008 Female gender 10 21 27 17 18 1 7 38 33 421

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 11 29 25 24 2 4 52 17 326
2017 Female gender 8 16 24 22 21 3 6 47 27 518
2014 Male gender 3 12 25 26 27 2 6 56 17 374
2014 Female gender 6 13 22 29 24 3 5 56 20 677
2011 Male gender 13 14 23 25 22 2 3 49 28 326
2011 Female gender 11 17 25 23 15 3 7 42 31 616
2008 Male gender 12 16 29 25 13 2 3 40 30 250
2008 Female gender 9 20 27 22 13 4 6 39 32 424

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 10 11 26 28 21 2 3 52 21 326
2017 Female gender 6 11 30 24 21 3 5 49 19 518
2014 Male gender 9 16 25 24 21 1 4 48 26 372
2014 Female gender 7 14 30 23 21 2 3 46 22 676
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 69 17 4 6 1 0 3 89 7 327
2017 Female gender 69 18 3 5 3 0 2 89 8 518
2014 Male gender 72 14 5 3 3 0 2 88 7 375
2014 Female gender 72 17 2 4 2 0 2 91 6 680
2011 Male gender 70 22 3 3 1 1 1 93 4 327
2011 Female gender 71 16 4 5 2 0 2 89 7 622
2008 Male gender 62 22 6 5 3 1 2 86 8 252
2008 Female gender 66 18 5 4 4 0 3 86 8 424

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 26 16 5 6 6 5 70 12 327
2017 Female gender 31 29 14 9 8 5 4 66 18 520
2014 Male gender 35 29 14 6 6 6 5 71 13 375
2014 Female gender 31 27 12 12 9 3 5 64 23 681

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 28 7 6 6 0 0 81 12 326
2017 Female gender 51 25 8 8 7 1 0 76 15 520
2014 Male gender 51 27 9 6 4 1 2 80 10 375
2014 Female gender 45 27 9 11 7 0 1 73 18 681

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 35 8 8 5 0 1 79 13 326
2017 Female gender 42 35 10 7 4 1 0 79 11 519
2014 Male gender 41 36 10 7 3 1 3 80 10 375
2014 Female gender 40 37 7 10 4 1 2 79 14 680
2011 Male gender 40 34 9 9 6 1 1 75 16 329
2011 Female gender 41 32 12 8 4 2 0 75 13 623
2008 Male gender 43 34 8 6 6 2 0 79 12 252
2008 Female gender 40 36 7 9 4 2 2 79 13 424

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 24 10 7 6 7 1 74 15 327
2017 Female gender 41 27 10 9 6 7 0 73 16 519
2014 Male gender 41 26 11 7 5 7 2 74 14 375
2014 Female gender 39 26 10 10 6 7 3 72 17 680
2011 Male gender 43 27 10 6 8 5 1 75 14 327
2011 Female gender 42 24 12 7 7 7 1 71 15 621
2008 Male gender 47 19 12 8 7 6 1 71 16 252
2008 Female gender 42 24 13 8 5 6 2 72 14 424

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 27 16 10 9 16 4 55 24 326
2017 Female gender 18 25 16 12 8 17 3 54 25 519
2014 Male gender 21 22 18 13 8 15 3 53 25 375
2014 Female gender 16 24 13 15 13 15 6 50 34 680

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 33 6 4 3 0 0 87 7 325
2017 Female gender 53 34 5 6 3 0 0 86 9 520
2014 Male gender 51 33 9 3 2 0 1 85 5 375
2014 Female gender 48 33 6 9 4 0 0 81 13 681
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 34 8 10 4 0 2 78 14 326
2017 Female gender 46 30 11 7 4 1 1 77 12 520
2014 Male gender 39 34 14 6 2 0 3 76 9 375
2014 Female gender 46 31 8 7 6 0 1 79 13 680
2011 Male gender 32 37 13 9 6 1 2 71 16 329
2011 Female gender 40 31 11 10 6 0 2 73 16 623
2008 Male gender 31 38 10 10 8 1 2 72 18 252
2008 Female gender 36 31 13 9 8 1 2 69 17 423

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 31 8 7 3 1 3 81 11 326
2017 Female gender 51 25 11 4 5 3 1 80 9 520
2014 Male gender 53 24 10 5 3 1 4 81 8 374
2014 Female gender 51 29 9 5 4 1 2 82 9 679
2011 Male gender 42 31 12 7 4 1 3 76 12 329
2011 Female gender 42 28 12 8 6 2 2 73 14 623
2008 Male gender 43 27 11 7 8 4 2 73 15 252
2008 Female gender 40 30 12 6 7 3 1 74 14 423

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 32 11 4 4 1 3 80 8 325
2017 Female gender 48 33 7 7 4 0 1 82 11 519
2014 Male gender 49 28 11 7 3 0 3 79 10 375
2014 Female gender 46 32 9 7 5 0 1 79 12 681
2011 Male gender 39 32 12 9 6 0 2 72 15 329
2011 Female gender 42 31 8 9 7 1 1 75 17 621
2008 Male gender 40 30 10 8 8 2 2 73 17 252
2008 Female gender 35 36 10 8 8 1 2 74 16 423

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 83 9 3 1 1 0 4 96 2 325
2017 Female gender 80 12 3 2 1 0 2 93 3 520
2014 Male gender 82 9 2 2 1 0 5 95 3 375
2014 Female gender 82 10 2 3 1 0 2 94 4 680
2011 Male gender 81 11 2 2 1 1 3 95 3 327
2011 Female gender 79 11 2 2 2 0 2 93 5 621
2008 Male gender 73 12 5 6 2 0 2 87 8 252
2008 Female gender 78 11 2 4 1 0 4 92 5 422

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 23 5 3 3 3 4 88 6 326
2017 Female gender 61 22 4 5 4 1 3 87 9 517
2014 Male gender 54 18 5 4 7 3 8 82 12 375
2014 Female gender 56 20 6 5 5 2 5 83 11 680
2011 Male gender 39 31 9 5 8 2 6 76 15 329
2011 Female gender 43 23 8 8 8 3 7 73 18 621

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 23 5 4 4 1 3 86 8 327
2017 Female gender 60 23 7 6 3 1 1 84 9 518

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 24 8 4 3 0 2 85 7 327
2017 Female gender 61 24 7 2 4 1 1 87 6 518

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 23 8 7 5 0 2 80 12 326
2017 Female gender 54 26 8 7 4 0 1 81 11 518
2014 Male gender 55 25 11 4 2 0 3 82 7 375
2014 Female gender 55 24 8 6 5 0 1 81 11 679
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 35 11 5 6 1 5 77 12 105
2017 Female gender 40 28 9 8 3 1 11 77 13 143
2014 Male gender 31 35 12 6 3 3 11 77 10 119
2014 Female gender 40 33 6 5 3 3 10 83 10 166

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 27 13 7 8 2 0 71 15 327
2017 Female gender 34 34 12 9 7 4 0 71 16 520
2014 Male gender 43 25 12 10 6 3 1 71 16 375
2014 Female gender 35 36 11 7 7 3 0 74 15 679
2011 Male gender 32 28 17 10 10 3 1 62 20 326
2011 Female gender 30 30 15 11 9 5 0 63 21 619

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 29 16 8 8 1 0 68 16 325
2017 Female gender 36 30 12 12 7 2 0 68 19 519
2014 Male gender 42 27 13 8 8 1 1 70 16 373
2014 Female gender 35 33 13 11 8 1 0 68 18 680
2011 Male gender 30 30 15 9 15 1 1 61 24 328
2011 Female gender 29 30 16 10 11 3 0 61 23 618
2008 Male gender 35 25 16 9 12 2 2 62 21 251
2008 Female gender 31 30 16 10 10 2 1 63 21 422

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 27 18 11 10 2 0 61 21 326
2017 Female gender 27 34 12 13 8 4 0 65 23 519
2014 Male gender 31 31 15 10 8 3 1 65 20 375
2014 Female gender 28 32 16 14 7 4 0 63 21 680
2011 Male gender 21 34 14 14 13 3 0 57 28 329
2011 Female gender 21 34 19 12 9 4 1 58 22 620
2008 Male gender 25 31 14 13 10 6 0 60 25 252
2008 Female gender 22 36 18 12 8 4 0 61 21 424

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 25 16 9 10 2 0 65 19 327
2017 Female gender 33 32 12 10 9 5 0 68 20 520
2014 Male gender 36 24 14 10 11 4 1 63 22 375
2014 Female gender 32 28 15 11 9 4 0 63 21 681
2011 Male gender 29 28 13 12 14 4 0 59 27 329
2011 Female gender 27 31 16 10 9 6 0 63 20 621
2008 Male gender 27 27 16 10 12 8 1 59 24 252
2008 Female gender 27 30 16 10 8 6 1 63 20 424

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 35 13 12 9 1 1 65 22 327
2017 Female gender 27 34 11 17 9 2 0 62 26 519
2014 Male gender 33 32 14 12 8 1 1 66 20 375
2014 Female gender 26 32 14 16 10 2 0 59 26 681
2011 Male gender 22 29 13 19 14 2 1 53 34 329
2011 Female gender 20 36 13 16 12 3 0 58 29 622
2008 Male gender 27 33 16 12 11 2 0 60 23 252
2008 Female gender 22 38 11 18 9 1 0 60 28 423
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 40 11 8 5 0 0 76 13 327
2017 Female gender 38 38 11 9 4 1 0 76 13 520
2014 Male gender 44 31 14 7 4 0 0 75 11 375
2014 Female gender 37 42 10 6 4 1 0 80 10 681
2011 Male gender 31 30 16 12 9 1 0 63 21 329
2011 Female gender 35 38 11 9 5 1 0 74 14 620

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 35 7 2 1 2 0 90 4 327
2017 Female gender 52 36 6 2 1 2 0 90 3 518
2014 Male gender 54 33 7 3 1 2 1 89 4 375
2014 Female gender 51 36 7 4 0 2 0 89 4 681
2011 Male gender 43 39 9 4 3 2 0 84 7 329
2011 Female gender 44 38 10 3 2 4 0 85 5 618

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 33 10 6 3 2 2 80 10 327
2017 Female gender 42 30 12 9 4 3 1 74 14 519
2014 Male gender 45 31 12 6 4 1 2 78 10 375
2014 Female gender 47 30 8 7 5 1 1 79 13 681
2011 Male gender 40 32 9 8 7 2 2 75 16 329
2011 Female gender 41 29 11 7 8 4 1 73 16 619
2008 Male gender 38 29 15 9 3 5 2 71 13 252
2008 Female gender 38 34 8 9 8 3 1 75 17 424

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 28 18 11 5 4 2 64 17 327
2017 Female gender 30 27 19 10 7 7 0 61 18 520
2014 Male gender 35 30 15 9 5 4 1 69 15 375
2014 Female gender 31 34 15 8 5 6 1 70 14 680
2011 Male gender 24 35 17 12 7 4 2 63 19 328
2011 Female gender 21 32 20 10 8 8 1 58 20 616

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 19 16 11 11 11 5 54 26 327
2017 Female gender 22 19 17 12 13 13 4 50 30 519
2014 Male gender 24 18 16 10 10 13 9 53 26 375
2014 Female gender 21 18 17 14 13 11 6 47 32 681
2011 Male gender 20 21 16 10 14 13 6 50 30 327
2011 Female gender 18 20 18 15 12 13 5 46 32 619

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 24 6 4 0 1 4 89 5 326
2017 Female gender 65 20 5 5 2 1 2 88 7 519
2014 Male gender 68 18 5 4 2 1 2 89 6 374
2014 Female gender 65 19 7 4 2 1 3 86 6 680

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 64 23 4 1 1 3 3 93 2 326
2017 Female gender 69 17 5 2 1 2 4 91 3 520
2014 Male gender 67 18 4 3 1 4 3 92 4 375
2014 Female gender 72 16 5 2 1 2 3 92 3 679
2011 Male gender 66 19 5 1 1 3 5 92 2 329
2011 Female gender 64 19 6 3 2 2 5 89 5 623
2008 Male gender 63 19 8 3 2 3 2 86 5 252
2008 Female gender 65 17 7 2 0 3 6 90 2 423

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 32 11 9 7 3 1 72 16 326
2017 Female gender 37 30 11 10 6 6 0 71 18 519
2014 Male gender 37 29 13 8 8 6 1 70 17 375
2014 Female gender 38 30 11 12 6 3 1 70 19 678
2011 Male gender 29 28 13 10 15 4 1 61 26 327
2011 Female gender 28 30 14 12 11 3 2 61 24 624
2008 Male gender 31 32 16 10 10 1 0 64 20 252
2008 Female gender 32 37 13 8 8 2 0 70 16 424

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 23 13 12 20 4 9 48 37 324
2017 Female gender 19 19 11 20 20 5 6 42 45 519
2014 Male gender 17 18 17 11 22 3 12 42 39 375
2014 Female gender 16 19 11 20 24 2 9 39 49 681
2011 Male gender 11 16 14 17 31 2 10 30 54 329
2011 Female gender 10 18 15 21 26 2 7 31 52 624
2008 Male gender 12 19 15 16 28 3 7 34 49 251
2008 Female gender 11 22 16 19 25 2 5 36 47 420

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 36 14 8 5 1 1 73 13 325
2017 Female gender 32 38 15 9 4 3 0 72 13 518

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 32 11 5 2 3 1 81 7 326
2017 Female gender 46 31 13 4 2 3 1 80 7 519
2014 Male gender 49 31 9 4 3 4 1 83 7 375
2014 Female gender 47 30 10 4 2 5 1 82 7 681

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 35 8 4 2 0 0 86 6 324
2017 Female gender 48 35 8 5 3 1 0 84 7 518
2014 Male gender 51 29 11 4 3 2 1 82 7 375
2014 Female gender 46 35 9 6 3 1 0 82 9 680
2011 Male gender 41 33 12 7 5 2 1 76 12 326
2011 Female gender 39 36 13 5 5 2 0 77 10 622

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 29 7 3 4 0 0 86 7 326
2017 Female gender 54 34 5 4 3 0 0 88 6 516
2014 Male gender 59 29 7 2 3 0 0 88 5 375
2014 Female gender 57 30 6 4 3 0 0 87 7 681
2011 Male gender 47 29 10 6 7 1 0 77 13 327
2011 Female gender 48 33 9 5 4 0 0 82 9 621
2008 Male gender 48 30 10 6 6 0 0 78 12 252
2008 Female gender 43 37 9 5 5 0 0 80 10 422

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 21 14 6 6 0 0 74 12 326
2017 Female gender 44 30 14 7 5 1 0 74 12 518
2014 Male gender 48 24 15 5 7 1 0 73 12 374
2014 Female gender 40 31 14 10 5 1 0 72 15 681
2011 Male gender 38 26 14 7 13 1 0 65 21 328
2011 Female gender 33 31 17 10 8 1 0 64 18 623

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 26 13 7 5 0 0 75 12 324
2017 Female gender 45 32 12 7 4 0 0 77 11 519
2014 Male gender 49 25 12 8 6 0 0 74 14 374
2014 Female gender 41 33 12 11 4 0 0 74 15 681
2011 Male gender 34 31 12 11 11 1 0 66 22 326
2011 Female gender 34 34 15 10 7 0 0 68 17 621
2008 Male gender 41 30 14 10 5 0 0 71 14 251
2008 Female gender 37 35 13 10 5 0 0 72 15 424

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 21 18 8 10 1 1 64 18 326
2017 Female gender 42 21 16 10 7 4 0 65 18 518
2014 Male gender 42 19 11 10 11 4 2 66 23 375
2014 Female gender 40 19 17 12 9 2 1 60 22 680
2011 Male gender 35 22 13 12 14 3 1 59 27 327
2011 Female gender 32 25 17 11 11 4 0 60 23 622
2008 Male gender 31 23 19 12 12 2 0 56 25 252
2008 Female gender 32 23 16 14 10 5 0 58 25 423
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 31 39 31 325
2017 Female gender 27 37 37 520
2014 Male gender 31 41 27 375
2014 Female gender 31 32 36 681
2011 Male gender 34 38 28 329
2011 Female gender 34 35 31 624

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 12 12 47 7 17 5 101
2017 Female gender 14 11 55 4 11 6 141
2014 Male gender 16 9 56 9 9999 9 117
2014 Female gender 18 9 54 7 9999 13 213
2011 Male gender 16 8 59 10 9999 6 111
2011 Female gender 21 8 56 5 9999 10 210
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 18 82 325
2017 Female gender 19 81 520
2014 Male gender 12 88 375
2014 Female gender 18 82 680

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 35 57
2017 Female gender 55 96
2014 Male gender 39 44
2014 Female gender 54 119

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 84 57
2017 Female gender 69 96
2014 Male gender 75 44
2014 Female gender 57 119

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 5 96
2014 Male gender 11 44

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Female gender 6 96

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 43 57
2017 Female gender 45 96
2014 Male gender 42 45
2014 Female gender 40 119

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 54 57
2017 Female gender 38 96
2014 Male gender 33 45
2014 Female gender 38 119

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 57 57
2017 Female gender 46 96
2014 Male gender 44 45
2014 Female gender 38 119

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 44 57
2017 Female gender 42 96
2014 Male gender 44 45
2014 Female gender 37 119

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 37 57
2017 Female gender 28 96
2014 Male gender 33 45
2014 Female gender 25 119

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 46 57
2017 Female gender 66 96
2014 Male gender 51 45
2014 Female gender 59 119

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 39 57
2017 Female gender 30 96
2014 Male gender 33 45
2014 Female gender 38 119

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Male gender 0 57
2014 Female gender 0 119

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Female gender 7 96
2014 Female gender 4 119

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Male gender 16 57
2017 Female gender 5 96
2014 Male gender 18 45
2014 Female gender 8 119

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 62 57
2017 Female gender 47 96
2014 Male gender 51 45
2014 Female gender 39 119

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 26 57
2017 Female gender 30 96
2014 Male gender 27 45
2014 Female gender 24 119

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 15 57
2017 Female gender 9 96
2014 Female gender 14 119

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 40 57
2017 Female gender 58 96
2014 Male gender 44 45
2014 Female gender 59 119

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 57
2017 Female gender 36 96
2014 Male gender 27 45
2014 Female gender 29 119

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Male gender 16 57
2017 Female gender 24 96
2014 Male gender 24 45
2014 Female gender 18 119

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Female gender 15 96
2014 Male gender 22 45
2014 Female gender 8 119

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 17 57
2017 Female gender 11 96
2014 Male gender 11 45
2014 Female gender 9 119

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 57
2017 Female gender 8 96
2014 Female gender 17 119

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 10 96
2014 Male gender 16 45
2014 Female gender 7 119

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 38 57
2017 Female gender 20 96
2014 Male gender 18 45
2014 Female gender 20 119

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 53
2017 Female gender 12 94
2014 Female gender 9 116

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 53
2017 Female gender 18 94
2014 Male gender 20 40
2014 Female gender 18 116

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 6 94
2014 Male gender 18 40
2014 Female gender 9 116

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 94
2014 Female gender 4 116

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 53
2017 Female gender 7 94
2014 Female gender 9 116

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 53
2017 Female gender 10 94

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 10 94
2014 Male gender 18 40
2014 Female gender 7 116

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 94
2014 Female gender 4 116

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Male gender 10 53
2017 Female gender 10 94
2014 Female gender 9 116

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 35 53
2017 Female gender 30 94
2014 Male gender 28 40
2014 Female gender 27 116

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 11 94
2014 Male gender 13 40
2014 Female gender 10 116

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 51 53
2017 Female gender 37 94
2014 Male gender 65 40
2014 Female gender 46 116

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 53
2014 Male gender 0 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 57 53
2017 Female gender 47 94
2014 Male gender 58 40
2014 Female gender 52 116

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 11 53
2017 Female gender 16 94
2014 Female gender 10 116

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 92 8 57
2017 Female gender 88 12 96

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 15 16 4 5 24 12 61 15 326
2017 Female gender 19 13 17 8 6 27 11 50 23 520
2014 Male gender 24 14 13 6 5 27 11 62 18 374
2014 Female gender 19 13 16 9 6 27 9 50 23 681

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 24 17 4 6 10 1 70 11 327
2017 Female gender 34 23 17 7 5 12 1 66 14 519
2014 Male gender 39 26 15 4 3 10 2 75 9 374
2014 Female gender 31 25 18 8 5 12 1 65 14 681
2011 Male gender 36 30 15 9 6 5 1 69 15 328
2011 Female gender 33 31 19 4 4 8 1 70 9 619
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 34 7 5 3 2 24 80 11 327
2017 Female gender 27 37 7 6 4 2 17 78 12 520
2014 Male gender 21 37 7 4 2 1 27 81 9 375
2014 Female gender 28 36 7 5 1 2 21 84 8 680
2011 Male gender 25 38 11 9 2 0 15 75 12 329
2011 Female gender 29 41 10 6 2 1 11 80 9 620
2008 Male gender 27 36 10 6 5 2 14 75 13 251
2008 Female gender 28 41 10 5 3 2 13 79 9 424

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 10 14 16 2 1 22 35 55 8 327
2017 Female gender 10 13 17 5 4 26 25 49 18 519
2014 Male gender 11 14 15 4 2 18 35 54 14 375
2014 Female gender 11 14 16 3 4 23 29 53 14 679
2011 Male gender 10 16 19 6 9 21 19 43 25 329
2011 Female gender 11 17 22 6 4 26 14 47 17 620

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 21 8 1 2 9 25 83 5 327
2017 Female gender 35 23 11 2 2 10 17 80 5 520
2014 Male gender 31 23 10 1 1 8 26 81 3 375
2014 Female gender 37 25 7 3 1 7 20 85 5 680
2011 Male gender 30 26 13 6 3 6 16 73 11 329
2011 Female gender 37 25 13 3 2 9 11 77 6 621
2008 Male gender 29 26 12 4 4 11 14 73 10 250
2008 Female gender 36 29 8 4 2 9 11 82 7 422

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 21 11 3 2 11 24 76 7 327
2017 Female gender 29 26 12 2 2 12 17 77 6 520
2014 Male gender 29 20 11 3 1 9 26 76 7 374
2014 Female gender 33 25 10 3 1 8 20 80 6 679
2011 Male gender 26 28 15 4 5 8 15 69 11 327
2011 Female gender 33 26 15 4 2 10 10 74 8 620
2008 Male gender 33 23 10 8 3 8 15 73 14 252
2008 Female gender 36 28 10 5 3 7 11 78 10 424
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 8 92 325
2017 Female gender 7 93 516
2014 Male gender 5 95 375
2014 Female gender 6 94 678

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 38 26
2017 Female gender 28 33
2014 Male gender 35 20
2014 Female gender 36 42

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 88 26
2017 Female gender 84 33
2014 Male gender 90 20
2014 Female gender 83 42

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 0 26

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 0 26
2017 Female gender 0 33
2014 Female gender 0 42

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Male gender 31 26
2017 Female gender 22 33
2014 Female gender 26 42

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Female gender 24 33
2014 Male gender 25 20
2014 Female gender 12 42

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Male gender 24 26
2017 Female gender 28 33
2014 Male gender 25 20
2014 Female gender 36 42

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Male gender 19 26
2017 Female gender 23 33
2014 Male gender 30 20
2014 Female gender 33 42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Male gender 0 26
2014 Male gender 0 20
2014 Female gender 0 42

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 26
2017 Female gender 0 33
2014 Male gender 0 20
2014 Female gender 0 42

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 20 33
2014 Female gender 26 42

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 25 26
2017 Female gender 34 33
2014 Female gender 37 41

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Female gender 24 33
2014 Male gender 0 20
2014 Female gender 24 41

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 33
2014 Male gender 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 57 26
2017 Female gender 45 33
2014 Male gender 65 20
2014 Female gender 37 41

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 33
2014 Female gender 0 39

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 33
2014 Male gender 0 20
2014 Female gender 0 39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 23 24
2014 Male gender 25 20
2014 Female gender 28 39

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 53 24
2017 Female gender 43 33
2014 Male gender 55 20
2014 Female gender 54 39

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 24
2014 Male gender 0 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 62 24
2017 Female gender 61 33
2014 Male gender 55 20
2014 Female gender 59 39

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 24

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 14 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 85 15 26
2017 Female gender 82 18 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 14 13 2 3 31 13 68 9 327
2017 Female gender 18 12 17 3 2 37 13 57 9 520
2014 Male gender 24 14 14 1 2 32 13 68 6 374
2014 Female gender 19 12 17 3 3 34 12 58 10 680

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 27 15 2 3 12 3 77 6 326
2017 Female gender 37 24 14 4 3 16 3 75 8 517
2014 Male gender 41 24 15 2 2 15 2 77 5 374
2014 Female gender 35 26 16 3 3 15 2 73 7 679
2011 Male gender 40 30 15 5 3 7 1 75 8 329
2011 Female gender 40 30 14 4 2 9 0 78 7 622
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 23 18 12 12 0 2 57 24 327
2017 Female gender 30 27 16 12 12 1 3 60 24 517

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 34 29 12 6 1 1 52 18 327
2017 Female gender 20 28 26 14 11 0 1 48 25 518

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 36 21 5 3 1 2 70 8 327
2017 Female gender 30 29 21 11 6 0 2 60 18 518

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 28 23 15 8 1 2 52 24 324
2017 Female gender 25 19 21 17 14 1 2 46 32 518

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 30 10 5 2 1 6 82 8 326
2017 Female gender 51 17 12 5 6 0 8 74 12 516

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 32 16 8 4 0 0 72 12 326
2017 Female gender 36 28 21 10 5 0 0 65 15 514

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 31 16 9 5 1 1 69 15 326
2017 Female gender 38 31 18 7 4 0 2 70 11 516

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 28 22 10 4 0 1 64 14 326
2017 Female gender 30 31 19 11 7 1 1 62 18 517

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 32 17 7 6 0 1 70 13 326
2017 Female gender 36 29 17 9 7 0 1 66 16 515

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 36 14 6 2 1 1 77 8 326
2017 Female gender 39 33 15 8 4 0 1 73 12 514

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 68 21 6 3 1 0 1 89 4 327
2017 Female gender 66 17 8 4 3 0 1 84 7 519

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 75 11 5 5 3 0 2 87 7 326
2017 Female gender 72 11 8 3 2 0 4 86 5 517

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 26 7 6 1 0 1 87 7 326
2017 Female gender 57 27 7 3 2 0 3 87 6 518

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 62 19 7 5 5 0 1 82 10 327
2017 Female gender 58 19 10 6 4 0 3 80 10 516

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 15 6 2 0 0 19 91 2 326
2017 Female gender 58 11 4 0 1 1 26 93 2 518

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 20 8 2 1 0 3 89 3 326
2017 Female gender 71 15 5 1 0 0 7 93 2 516

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 68 19 5 4 4 0 1 88 7 327
2017 Female gender 71 11 4 4 3 1 7 89 7 520

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 26 11 3 1 1 2 85 4 327
2017 Female gender 51 29 10 4 1 1 4 84 6 517

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 34 35 10 3 0 0 52 13 327
2017 Female gender 15 32 34 14 5 0 0 47 19 520

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 4 13 40 28 14 1 1 43 17 326
2017 Female gender 7 19 39 22 12 0 1 35 26 518

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 36 16 7 4 4 0 72 12 326
2017 Female gender 33 39 11 8 5 3 0 75 14 519

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 38 15 5 8 3 0 71 14 326
2017 Female gender 28 37 13 12 8 2 0 66 20 519
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 13 87 326
2017 Female gender 20 80 520
2014 Male gender 13 87 374
2014 Female gender 17 83 681

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 68 32 43
2017 Female gender 85 15 102
2014 Male gender 82 18 50
2014 Female gender 83 17 117

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 27 4 8 0 0 0 88 8 29
2017 Female gender 57 30 4 4 3 0 2 88 7 87
2014 Male gender 71 22 5 2 0 0 0 93 2 41
2014 Female gender 69 18 3 7 2 0 1 88 9 97
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 26 19 10 11 3 1 31 69 327
2017 Female gender 34 28 17 9 9 2 2 35 65 519

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 29 213
2017 Female gender 25 320

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 38 213
2017 Female gender 31 320

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 16 213
2017 Female gender 19 320

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 34 213
2017 Female gender 39 320

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 5 213
2017 Female gender 6 320

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 45 213
2017 Female gender 43 320

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 6 57 16 7 3 10 213
2017 Female gender 10 53 14 7 3 12 310

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 28 11 13 9 0 5 65 23 215
2017 Female gender 30 25 10 12 12 2 10 61 27 323

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 14 14 12 35 4 14 25 57 215
2017 Female gender 5 10 10 14 35 4 21 20 66 322
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