2017 Public Service Employee Survey Results for Micro-organizations combined by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 38 2 5 2 0 0 91 7 640
2017 Ontario (excluding National Capital Region) 62 34 0 4 0 0 0 96 4 18
2017 Quebec (excluding National Capital Region) 45 47 0 7 0 0 0 93 7 13
2017 Northwest Territories 13 54 6 27 0 0 0 67 27 15
2017 Nunavut 16 38 13 15 17 0 0 54 32 36
2017 Alberta 38 44 5 10 3 0 0 82 13 71
2017 Prince Edward Island 60 34 2 2 2 0 0 94 4 55
2014 National Capital Region 53 36 3 5 2 0 1 90 7 833
2014 Ontario (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 57 36 0 7 0 0 0 93 7 14
2014 Northwest Territories 15 54 0 31 0 0 0 69 31 13
2014 Nunavut 25 56 13 6 0 0 0 81 6 16
2014 British Columbia 53 40 0 0 7 0 0 93 7 15
2014 Alberta 44 39 4 9 5 0 0 83 14 80
2014 Prince Edward Island 62 32 1 3 1 0 0 94 4 71

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 17 4 2 1 1 0 94 2 638
2017 Ontario (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 61 39 0 0 0 0 0 100 0 13
2017 Northwest Territories 60 26 7 0 0 0 7 93 0 15
2017 Nunavut 60 23 10 0 5 2 0 85 5 36
2017 Alberta 73 18 1 2 0 3 3 97 2 71
2017 Prince Edward Island 91 6 0 0 2 0 2 98 2 54
2014 National Capital Region 76 17 3 2 1 0 1 94 3 832
2014 Ontario (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 50 21 21 7 0 0 0 71 7 14
2014 Northwest Territories 62 23 0 15 0 0 0 85 15 13
2014 Nunavut 81 6 6 6 0 0 0 88 6 16
2014 British Columbia 67 20 7 0 0 0 7 93 0 15
2014 Alberta 84 13 1 0 0 1 1 99 0 80
2014 Prince Edward Island 79 14 3 3 1 0 0 93 4 71

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 68 18 4 8 2 0 0 86 10 639
2017 Ontario (excluding National Capital Region) 64 25 5 6 0 0 0 89 6 18
2017 Quebec (excluding National Capital Region) 44 24 8 24 0 0 0 68 24 13
2017 Northwest Territories 60 13 6 0 14 0 7 79 15 15
2017 Nunavut 61 17 2 14 6 0 0 78 20 36
2017 Alberta 73 14 5 0 0 0 8 95 0 71
2017 Prince Edward Island 75 14 2 2 4 0 4 92 6 55
2014 National Capital Region 64 20 5 7 3 0 1 85 10 832
2014 Ontario (excluding National Capital Region) 86 5 5 5 0 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 57 29 7 7 0 0 0 86 7 14
2014 Northwest Territories 69 23 0 0 8 0 0 92 8 13
2014 Nunavut 88 6 6 0 0 0 0 94 0 16
2014 British Columbia 80 7 0 0 0 0 13 100 0 15
2014 Alberta 85 11 1 0 0 0 3 99 0 80
2014 Prince Edward Island 77 10 3 6 3 0 1 89 9 71

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 26 3 6 4 0 0 86 10 638
2017 Ontario (excluding National Capital Region) 75 10 6 6 4 0 0 84 10 18
2017 Quebec (excluding National Capital Region) 45 39 8 7 0 0 0 84 7 13
2017 Northwest Territories 33 27 7 26 7 0 0 61 33 15
2017 Nunavut 40 37 12 10 0 0 0 78 10 36
2017 Alberta 51 26 5 8 10 0 0 77 18 71
2017 Prince Edward Island 64 23 5 6 2 0 0 88 7 55
2014 National Capital Region 56 24 5 7 6 0 1 82 13 832
2014 Ontario (excluding National Capital Region) 81 10 10 0 0 0 0 90 0 21
2014 Quebec (excluding National Capital Region) 79 14 0 7 0 0 0 93 7 14
2014 Northwest Territories 23 31 15 31 0 0 0 54 31 13
2014 Nunavut 69 19 13 0 0 0 0 88 0 16
2014 British Columbia 67 7 7 20 0 0 0 73 20 15
2014 Alberta 55 30 3 5 8 0 0 85 13 80
2014 Prince Edward Island 54 28 7 6 3 0 3 84 9 71

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 34 8 8 6 1 1 78 14 638
2017 Ontario (excluding National Capital Region) 49 23 16 4 7 0 0 73 11 18
2017 Quebec (excluding National Capital Region) 36 40 16 8 0 0 0 76 8 13
2017 Northwest Territories 20 33 0 34 13 0 0 53 47 15
2017 Nunavut 23 40 10 11 12 4 0 66 24 36
2017 Alberta 38 37 10 7 8 0 0 75 16 71
2017 Prince Edward Island 43 40 8 6 2 0 1 84 8 55
2014 National Capital Region 47 29 10 8 5 0 1 77 13 833
2014 Ontario (excluding National Capital Region) 62 19 10 5 5 0 0 81 10 21
2014 Quebec (excluding National Capital Region) 36 36 7 21 0 0 0 71 21 14
2014 Northwest Territories 8 46 0 15 31 0 0 54 46 13
2014 Nunavut 19 31 13 38 0 0 0 50 38 16
2014 British Columbia 20 27 7 33 13 0 0 47 47 15
2014 Alberta 45 30 8 13 4 0 1 76 16 80
2014 Prince Edward Island 45 41 6 7 1 0 0 86 8 71

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 31 8 5 1 0 0 86 6 638
2017 Ontario (excluding National Capital Region) 66 7 10 17 0 0 0 73 17 18
2017 Quebec (excluding National Capital Region) 60 24 8 0 8 0 0 84 8 13
2017 Northwest Territories 40 40 7 6 7 0 0 80 13 15
2017 Nunavut 58 34 2 5 0 0 0 93 5 36
2017 Alberta 47 34 6 6 7 0 0 81 13 71
2017 Prince Edward Island 41 43 11 0 6 0 0 83 6 55
2014 National Capital Region 49 33 9 6 3 0 0 82 9 833
2014 Ontario (excluding National Capital Region) 67 29 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 64 29 7 0 0 0 0 93 0 14
2014 Northwest Territories 77 15 8 0 0 0 0 92 0 13
2014 Nunavut 31 31 25 13 0 0 0 63 13 16
2014 British Columbia 40 40 13 0 7 0 0 80 7 15
2014 Alberta 51 33 8 6 3 0 0 84 9 80
2014 Prince Edward Island 51 27 14 4 4 0 0 77 8 71

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 32 5 4 2 0 0 89 6 640
2017 Ontario (excluding National Capital Region) 64 19 11 6 0 0 0 83 6 18
2017 Quebec (excluding National Capital Region) 44 32 8 16 0 0 0 76 16 13
2017 Northwest Territories 54 32 7 0 7 0 0 87 7 15
2017 Nunavut 60 35 5 0 0 0 0 95 0 36
2017 Alberta 53 33 4 4 6 0 0 86 10 71
2017 Prince Edward Island 47 40 7 4 2 0 0 87 6 54
2014 National Capital Region 55 30 7 6 2 0 0 85 8 833
2014 Ontario (excluding National Capital Region) 76 19 0 0 5 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 71 21 0 0 7 0 0 93 7 14
2014 Northwest Territories 69 31 0 0 0 0 0 100 0 13
2014 Nunavut 44 38 13 0 6 0 0 81 6 16
2014 British Columbia 60 27 7 7 0 0 0 87 7 15
2014 Alberta 55 35 3 6 1 0 0 90 8 80
2014 Prince Edward Island 59 26 10 3 3 0 0 84 6 70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 31 6 3 2 0 0 89 5 640
2017 Ontario (excluding National Capital Region) 78 16 0 6 0 0 0 94 6 17
2017 Quebec (excluding National Capital Region) 44 24 16 16 0 0 0 68 16 13
2017 Northwest Territories 33 27 27 13 0 0 0 60 13 15
2017 Nunavut 33 44 5 11 7 0 0 77 18 36
2017 Alberta 62 32 3 1 1 0 0 94 3 71
2017 Prince Edward Island 57 27 9 5 2 0 0 84 7 55
2014 National Capital Region 59 27 7 5 2 0 1 87 6 832
2014 Ontario (excluding National Capital Region) 67 29 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 14
2014 Northwest Territories 31 46 8 8 0 0 8 83 8 13
2014 Nunavut 50 25 13 13 0 0 0 75 13 16
2014 British Columbia 47 47 7 0 0 0 0 93 0 15
2014 Alberta 59 35 4 3 0 0 0 94 3 80
2014 Prince Edward Island 55 34 7 1 3 0 0 89 4 71

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 57 28 5 5 4 0 0 86 9 640
2017 Ontario (excluding National Capital Region) 80 6 0 10 4 0 0 86 14 18
2017 Quebec (excluding National Capital Region) 44 32 16 0 8 0 0 76 8 13
2017 Northwest Territories 47 33 0 20 0 0 0 80 20 15
2017 Nunavut 41 32 19 2 5 0 0 73 7 36
2017 Alberta 38 40 6 13 3 0 0 78 16 71
2017 Prince Edward Island 53 31 5 11 0 0 0 83 11 55
2014 National Capital Region 50 29 8 6 5 0 1 80 11 832
2014 Ontario (excluding National Capital Region) 52 29 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 43 21 21 7 7 0 0 64 14 14
2014 Northwest Territories 38 31 8 15 8 0 0 69 23 13
2014 Nunavut 44 31 13 6 6 0 0 75 13 16
2014 British Columbia 40 33 0 13 13 0 0 73 27 15
2014 Alberta 40 39 9 6 6 0 0 79 13 80
2014 Prince Edward Island 75 15 6 3 1 0 0 90 4 71

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 23 8 5 4 2 16 79 11 640
2017 Ontario (excluding National Capital Region) 46 22 6 6 12 0 9 75 19 18
2017 Quebec (excluding National Capital Region) 21 32 8 15 8 7 8 62 28 13
2017 Northwest Territories 20 21 6 6 27 0 20 51 41 15
2017 Nunavut 19 23 19 9 5 9 17 56 18 36
2017 Alberta 27 17 20 6 16 1 14 51 25 71
2017 Prince Edward Island 52 13 7 9 2 0 17 78 13 55
2014 National Capital Region 35 22 8 8 8 2 18 71 19 833
2014 Ontario (excluding National Capital Region) 38 29 10 0 5 0 19 82 6 21
2014 Quebec (excluding National Capital Region) 36 21 14 0 7 0 21 73 9 14
2014 Northwest Territories 15 31 8 15 23 0 8 50 42 13
2014 Nunavut 38 13 13 13 6 6 13 62 23 16
2014 British Columbia 13 20 20 0 0 0 47 63 0 15
2014 Alberta 26 21 6 13 6 3 25 66 26 80
2014 Prince Edward Island 58 14 3 6 1 1 17 88 9 71

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 37 8 6 2 0 0 84 8 639
2017 Ontario (excluding National Capital Region) 67 25 4 4 0 0 0 92 4 18
2017 Quebec (excluding National Capital Region) 36 48 8 0 8 0 0 84 8 13
2017 Northwest Territories 34 27 20 20 0 0 0 61 20 15
2017 Nunavut 36 48 7 6 2 0 0 85 8 36
2017 Alberta 34 49 3 6 8 0 0 83 14 71
2017 Prince Edward Island 39 50 2 7 2 0 0 89 9 55
2014 National Capital Region 42 36 11 9 3 0 0 78 12 833
2014 Ontario (excluding National Capital Region) 71 24 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 14
2014 Northwest Territories 31 46 15 0 8 0 0 77 8 13
2014 Nunavut 13 44 19 19 6 0 0 56 25 16
2014 British Columbia 27 47 7 13 7 0 0 73 20 15
2014 Alberta 39 45 6 8 3 0 0 84 10 80
2014 Prince Edward Island 54 38 4 1 3 0 0 92 4 71

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 38 11 7 7 0 0 74 14 640
2017 Ontario (excluding National Capital Region) 67 12 0 21 0 0 0 79 21 18
2017 Quebec (excluding National Capital Region) 28 33 7 8 16 7 0 66 26 13
2017 Northwest Territories 20 26 0 13 40 0 0 46 54 15
2017 Nunavut 33 25 25 11 2 0 4 60 14 36
2017 Alberta 19 39 20 8 14 0 0 58 22 71
2017 Prince Edward Island 31 34 13 19 4 0 0 65 23 54
2014 National Capital Region 36 32 11 12 7 0 1 69 19 833
2014 Ontario (excluding National Capital Region) 52 38 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 29 43 21 0 7 0 0 71 7 14
2014 Northwest Territories 23 23 15 31 8 0 0 46 38 13
2014 Nunavut 19 38 19 25 0 0 0 56 25 16
2014 British Columbia 13 27 13 40 7 0 0 40 47 15
2014 Alberta 30 26 11 13 18 1 1 58 31 80
2014 Prince Edward Island 28 49 7 10 6 0 0 77 15 71

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 37 11 9 6 0 0 75 14 639
2017 Ontario (excluding National Capital Region) 60 34 0 6 0 0 0 94 6 18
2017 Quebec (excluding National Capital Region) 21 25 15 32 8 0 0 45 40 13
2017 Northwest Territories 21 60 6 0 13 0 0 80 13 15
2017 Nunavut 24 49 5 11 11 0 0 73 21 36
2017 Alberta 28 46 10 8 7 0 0 75 16 71
2017 Prince Edward Island 43 37 3 17 0 0 0 80 17 55

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 33 5 3 3 0 0 89 6 638
2017 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 36 49 7 0 8 0 0 85 8 13
2017 Northwest Territories 34 46 0 13 7 0 0 80 20 15
2017 Nunavut 47 32 12 6 0 3 0 82 6 36
2017 Alberta 46 40 4 4 6 0 0 85 10 70
2017 Prince Edward Island 60 27 7 4 2 0 0 87 5 55
2014 National Capital Region 57 31 6 3 3 0 0 88 6 831
2014 Ontario (excluding National Capital Region) 71 24 0 0 0 0 5 100 0 21
2014 Quebec (excluding National Capital Region) 43 57 0 0 0 0 0 100 0 14
2014 Northwest Territories 46 46 0 8 0 0 0 92 8 13
2014 Nunavut 63 6 13 19 0 0 0 69 19 16
2014 British Columbia 47 13 20 13 0 7 0 64 14 15
2014 Alberta 59 35 3 1 1 1 0 95 3 80
2014 Prince Edward Island 56 35 7 0 1 0 0 92 1 71

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 34 11 8 5 1 0 76 14 640
2017 Ontario (excluding National Capital Region) 73 21 0 6 0 0 0 94 6 18
2017 Quebec (excluding National Capital Region) 28 33 15 16 8 0 0 61 24 13
2017 Northwest Territories 20 27 0 26 27 0 0 47 53 15
2017 Nunavut 39 27 17 7 7 3 0 68 15 36
2017 Alberta 23 37 12 10 17 0 0 60 27 71
2017 Prince Edward Island 34 32 12 17 5 0 0 65 22 55

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 30 7 1 1 0 0 91 2 638
2017 Ontario (excluding National Capital Region) 89 11 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 44 32 7 8 8 0 0 76 16 13
2017 Northwest Territories 60 26 13 0 0 0 0 87 0 15
2017 Nunavut 44 45 5 2 0 0 4 92 2 36
2017 Alberta 56 33 4 4 3 0 0 89 7 70
2017 Prince Edward Island 55 35 9 0 2 0 0 89 2 55
2014 National Capital Region 66 23 7 2 1 0 0 90 3 833
2014 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 79 14 7 0 0 0 0 93 0 14
2014 Northwest Territories 69 23 0 0 8 0 0 92 8 13
2014 Nunavut 50 25 13 6 6 0 0 75 13 16
2014 British Columbia 60 20 13 7 0 0 0 80 7 15
2014 Alberta 68 28 4 1 0 0 0 95 1 80
2014 Prince Edward Island 77 18 4 0 0 0 0 96 0 71

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 35 7 9 5 0 0 79 14 638
2017 Ontario (excluding National Capital Region) 72 18 0 10 0 0 0 90 10 18
2017 Quebec (excluding National Capital Region) 44 41 7 8 0 0 0 84 8 13
2017 Northwest Territories 27 27 20 13 13 0 0 54 26 15
2017 Nunavut 29 39 14 12 6 0 0 68 18 36
2017 Alberta 31 44 10 8 6 0 0 76 14 70
2017 Prince Edward Island 38 30 7 14 11 0 0 67 25 55
2014 National Capital Region 37 37 9 9 7 0 1 74 17 833
2014 Ontario (excluding National Capital Region) 38 38 24 0 0 0 0 76 0 21
2014 Quebec (excluding National Capital Region) 21 43 29 7 0 0 0 64 7 14
2014 Northwest Territories 31 15 15 0 31 0 8 50 33 13
2014 Nunavut 25 44 6 13 13 0 0 69 25 16
2014 British Columbia 20 33 13 20 13 0 0 53 33 15
2014 Alberta 38 38 9 11 5 0 0 75 16 80
2014 Prince Edward Island 31 51 6 10 3 0 0 82 13 71

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 37 7 7 4 0 0 81 11 636
2017 Ontario (excluding National Capital Region) 72 17 5 6 0 0 0 89 6 18
2017 Quebec (excluding National Capital Region) 44 17 16 0 16 7 0 66 18 13
2017 Northwest Territories 20 40 7 13 20 0 0 60 33 15
2017 Nunavut 46 23 12 11 8 0 0 69 19 36
2017 Alberta 33 34 15 10 8 0 0 67 19 70
2017 Prince Edward Island 34 30 19 12 6 0 0 64 18 55
2014 National Capital Region 42 33 11 7 5 0 1 76 13 832
2014 Ontario (excluding National Capital Region) 62 29 5 5 0 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 21 43 29 7 0 0 0 64 7 14
2014 Northwest Territories 31 23 23 8 15 0 0 54 23 13
2014 Nunavut 25 44 6 19 6 0 0 69 25 16
2014 British Columbia 27 27 7 33 7 0 0 53 40 15
2014 Alberta 35 38 10 10 8 0 0 73 18 80
2014 Prince Edward Island 35 41 13 10 1 0 0 76 11 71

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 33 11 5 4 0 0 79 10 638
2017 Ontario (excluding National Capital Region) 69 25 0 6 0 0 0 94 6 18
2017 Quebec (excluding National Capital Region) 36 40 24 0 0 0 0 76 0 13
2017 Northwest Territories 26 20 20 13 20 0 0 47 33 15
2017 Nunavut 28 32 7 15 13 4 0 63 30 36
2017 Alberta 30 38 17 6 9 0 0 68 15 70
2017 Prince Edward Island 40 35 11 7 7 0 0 75 14 55
2014 National Capital Region 42 34 11 7 5 0 1 78 12 833
2014 Ontario (excluding National Capital Region) 71 24 0 0 5 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 21 57 14 7 0 0 0 79 7 14
2014 Northwest Territories 15 23 0 38 23 0 0 38 62 13
2014 Nunavut 13 50 6 19 13 0 0 63 31 16
2014 British Columbia 40 20 13 20 7 0 0 60 27 15
2014 Alberta 34 31 11 16 8 0 0 65 24 80
2014 Prince Edward Island 46 39 4 7 3 0 0 86 10 71

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 49 35 9 5 2 0 0 85 7 638
2017 Ontario (excluding National Capital Region) 75 16 6 4 0 0 0 90 4 18
2017 Quebec (excluding National Capital Region) 36 40 16 0 8 0 0 76 8 13
2017 Northwest Territories 41 20 20 20 0 0 0 60 20 15
2017 Nunavut 47 30 11 7 5 0 0 77 12 36
2017 Alberta 43 35 10 9 3 0 0 79 11 69
2017 Prince Edward Island 46 37 7 7 2 0 0 83 9 55
2014 National Capital Region 49 32 10 6 3 0 0 81 9 832
2014 Ontario (excluding National Capital Region) 76 24 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 57 36 7 0 0 0 0 93 0 14
2014 Northwest Territories 46 38 0 8 8 0 0 85 15 13
2014 Nunavut 31 38 13 13 6 0 0 69 19 16
2014 British Columbia 40 40 7 0 13 0 0 80 13 15
2014 Alberta 49 38 6 5 3 0 0 86 8 80
2014 Prince Edward Island 62 30 3 3 3 0 0 92 6 71

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 34 15 7 3 0 2 74 10 640
2017 Ontario (excluding National Capital Region) 34 44 15 7 0 0 0 78 7 18
2017 Quebec (excluding National Capital Region) 52 24 16 8 0 0 0 76 8 13
2017 Northwest Territories 20 41 20 13 7 0 0 61 20 15
2017 Nunavut 16 39 20 16 10 0 0 54 26 36
2017 Alberta 21 45 17 6 6 0 6 70 12 71
2017 Prince Edward Island 44 28 9 7 5 0 6 76 14 55
2014 National Capital Region 41 34 14 6 4 0 1 76 10 833
2014 Ontario (excluding National Capital Region) 52 24 19 0 5 0 0 76 5 21
2014 Quebec (excluding National Capital Region) 36 29 29 0 7 0 0 64 7 14
2014 Northwest Territories 0 54 8 8 31 0 0 54 38 13
2014 Nunavut 25 6 31 19 13 6 0 33 33 16
2014 British Columbia 40 40 7 7 0 0 7 86 7 15
2014 Alberta 30 38 11 14 6 0 1 68 20 80
2014 Prince Edward Island 49 27 13 1 3 0 7 82 5 71

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 18 35 21 14 1 3 37 27 639
2017 Ontario (excluding National Capital Region) 0 4 39 30 27 0 0 57 4 17
2017 Quebec (excluding National Capital Region) 0 24 32 38 6 0 0 44 24 13
2017 Northwest Territories 7 29 42 21 0 0 0 21 37 14
2017 Nunavut 17 18 32 12 9 2 9 24 39 36
2017 Alberta 14 16 46 20 1 0 3 22 30 71
2017 Prince Edward Island 9 9 51 14 11 2 4 27 20 55
2014 National Capital Region 7 22 30 23 15 1 3 40 30 832
2014 Ontario (excluding National Capital Region) 5 10 33 19 29 0 5 50 15 21
2014 Quebec (excluding National Capital Region) 7 29 7 36 14 7 0 54 38 14
2014 Northwest Territories 15 38 38 0 8 0 0 8 54 13
2014 Nunavut 25 38 25 6 6 0 0 13 63 16
2014 British Columbia 13 0 47 33 0 0 7 36 14 15
2014 Alberta 10 19 41 13 11 1 5 25 31 80
2014 Prince Edward Island 1 17 45 17 17 0 3 35 19 71

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 14 26 22 24 3 5 50 22 638
2017 Ontario (excluding National Capital Region) 0 6 39 16 39 0 0 55 6 17
2017 Quebec (excluding National Capital Region) 0 32 46 8 14 0 0 23 32 13
2017 Northwest Territories 14 33 13 39 0 0 0 39 47 15
2017 Nunavut 15 21 25 18 12 2 6 33 40 36
2017 Alberta 10 16 22 25 21 1 5 49 28 71
2017 Prince Edward Island 4 15 22 33 19 4 4 56 20 54
2014 National Capital Region 6 14 24 25 25 2 4 53 22 832
2014 Ontario (excluding National Capital Region) 0 10 19 43 29 0 0 71 10 21
2014 Quebec (excluding National Capital Region) 0 14 29 29 21 7 0 54 15 14
2014 Northwest Territories 31 8 38 23 0 0 0 23 38 13
2014 Nunavut 19 31 31 19 0 0 0 19 50 16
2014 British Columbia 7 7 47 33 0 0 7 36 14 15
2014 Alberta 9 15 23 24 22 1 5 49 26 78
2014 Prince Edward Island 3 10 23 28 31 3 3 63 13 71

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 12 23 25 26 1 5 54 21 638
2017 Ontario (excluding National Capital Region) 6 8 44 28 13 0 0 41 14 17
2017 Quebec (excluding National Capital Region) 8 23 16 48 6 0 0 54 31 13
2017 Northwest Territories 27 14 20 27 13 0 0 40 40 15
2017 Nunavut 24 20 21 2 22 5 6 27 49 36
2017 Alberta 24 19 30 15 4 6 1 21 47 71
2017 Prince Edward Island 2 7 26 33 26 2 4 63 10 55
2014 National Capital Region 7 11 25 26 26 1 5 55 19 832
2014 Ontario (excluding National Capital Region) 5 10 29 38 19 0 0 57 14 21
2014 Quebec (excluding National Capital Region) 14 29 21 7 7 7 14 18 55 14
2014 Northwest Territories 31 31 23 8 8 0 0 15 62 13
2014 Nunavut 19 19 25 31 6 0 0 38 38 16
2014 British Columbia 7 7 53 33 0 0 0 33 13 15
2014 Alberta 16 27 27 13 13 3 3 27 45 79
2014 Prince Edward Island 1 11 28 25 30 0 4 57 13 71

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 11 27 29 24 1 3 55 16 636
2017 Ontario (excluding National Capital Region) 0 11 33 30 26 0 0 56 11 18
2017 Quebec (excluding National Capital Region) 0 0 63 23 14 0 0 37 0 13
2017 Northwest Territories 0 33 27 27 13 0 0 40 33 15
2017 Nunavut 10 21 27 15 14 7 6 34 35 36
2017 Alberta 7 13 32 24 17 4 3 44 22 71
2017 Prince Edward Island 4 4 17 45 25 2 4 75 8 55
2014 National Capital Region 3 12 25 33 24 0 4 59 16 830
2014 Ontario (excluding National Capital Region) 0 5 38 33 24 0 0 57 5 21
2014 Quebec (excluding National Capital Region) 7 14 36 14 14 7 7 33 25 14
2014 Northwest Territories 8 31 46 15 0 0 0 15 38 13
2014 Nunavut 13 25 31 25 6 0 0 31 38 16
2014 British Columbia 7 0 40 20 33 0 0 53 7 15
2014 Alberta 6 15 29 32 14 1 3 47 22 79
2014 Prince Edward Island 0 11 21 40 24 0 3 66 12 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 17 25 21 19 2 4 43 30 637
2017 Ontario (excluding National Capital Region) 4 13 6 44 33 0 0 77 17 17
2017 Quebec (excluding National Capital Region) 8 21 24 25 14 7 0 42 32 13
2017 Northwest Territories 27 20 27 13 13 0 0 27 47 15
2017 Nunavut 20 12 34 18 8 2 6 28 35 36
2017 Alberta 17 24 33 8 14 0 3 23 43 71
2017 Prince Edward Island 9 19 21 28 15 0 9 47 31 55
2014 National Capital Region 12 18 24 17 23 1 5 43 31 831
2014 Ontario (excluding National Capital Region) 5 24 19 24 29 0 0 52 29 21
2014 Quebec (excluding National Capital Region) 14 21 14 29 7 7 7 42 42 14
2014 Northwest Territories 46 23 15 15 0 0 0 15 69 13
2014 Nunavut 19 50 31 0 0 0 0 0 69 16
2014 British Columbia 7 20 40 13 13 0 7 29 29 15
2014 Alberta 15 23 27 20 9 3 4 31 41 79
2014 Prince Edward Island 6 20 35 20 17 0 3 38 26 71

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 14 27 22 22 2 5 47 23 639
2017 Ontario (excluding National Capital Region) 5 17 12 26 41 0 0 67 21 16
2017 Quebec (excluding National Capital Region) 0 21 41 16 14 0 8 33 23 13
2017 Northwest Territories 7 47 13 27 7 0 0 33 53 15
2017 Nunavut 12 18 20 5 22 11 13 36 39 36
2017 Alberta 4 10 25 35 18 3 5 57 15 71
2017 Prince Edward Island 6 9 23 29 27 0 5 59 16 55
2014 National Capital Region 5 13 23 28 24 2 5 56 19 830
2014 Ontario (excluding National Capital Region) 0 0 29 19 52 0 0 71 0 21
2014 Quebec (excluding National Capital Region) 0 29 29 14 14 7 7 33 33 14
2014 Northwest Territories 15 38 8 31 8 0 0 38 54 13
2014 Nunavut 19 44 13 25 0 0 0 25 63 16
2014 British Columbia 7 0 47 27 13 0 7 43 7 15
2014 Alberta 4 12 26 21 28 4 6 54 17 78
2014 Prince Edward Island 6 6 15 37 32 0 4 72 12 71

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 9 26 28 23 3 5 55 16 639
2017 Ontario (excluding National Capital Region) 0 10 48 22 19 0 0 41 10 17
2017 Quebec (excluding National Capital Region) 8 31 32 23 6 0 0 29 39 13
2017 Northwest Territories 7 33 33 27 0 0 0 27 40 15
2017 Nunavut 15 16 34 13 14 2 5 29 34 36
2017 Alberta 19 21 41 8 6 1 3 15 43 71
2017 Prince Edward Island 4 8 28 31 23 2 6 58 12 54
2014 National Capital Region 6 14 27 25 22 2 4 51 20 828
2014 Ontario (excluding National Capital Region) 0 15 30 25 30 0 0 55 15 20
2014 Quebec (excluding National Capital Region) 0 36 21 21 7 7 7 33 42 14
2014 Northwest Territories 23 38 23 15 0 0 0 15 62 13
2014 Nunavut 25 31 31 6 6 0 0 13 56 16
2014 British Columbia 20 20 33 7 13 0 7 21 43 15
2014 Alberta 19 19 28 19 10 1 3 31 40 78
2014 Prince Edward Island 6 10 37 21 24 0 3 46 16 71
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 20 3 5 1 0 1 91 6 640
2017 Ontario (excluding National Capital Region) 80 4 0 5 6 0 6 89 11 18
2017 Quebec (excluding National Capital Region) 61 23 0 8 8 0 0 84 16 13
2017 Northwest Territories 34 27 13 0 20 0 7 65 21 15
2017 Nunavut 58 13 8 14 6 0 0 72 20 36
2017 Alberta 76 6 4 1 0 1 11 94 2 70
2017 Prince Edward Island 62 11 6 9 3 0 9 80 14 55
2014 National Capital Region 72 18 3 4 2 0 1 90 6 832
2014 Ontario (excluding National Capital Region) 81 5 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 57 29 0 7 0 0 7 92 8 14
2014 Northwest Territories 62 8 23 0 8 0 0 69 8 13
2014 Nunavut 88 6 0 6 0 0 0 94 6 16
2014 British Columbia 60 13 7 0 0 0 20 92 0 15
2014 Alberta 79 10 3 0 0 0 9 97 0 80
2014 Prince Edward Island 68 11 7 6 7 0 1 80 13 71

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 27 13 8 6 7 5 69 15 640
2017 Ontario (excluding National Capital Region) 55 24 6 0 6 4 6 87 7 18
2017 Quebec (excluding National Capital Region) 21 32 15 8 16 0 8 57 26 13
2017 Northwest Territories 14 13 13 20 33 0 7 29 57 15
2017 Nunavut 29 33 22 2 15 0 0 61 17 36
2017 Alberta 20 31 18 10 17 3 1 54 28 71
2017 Prince Edward Island 32 22 29 7 2 4 4 59 10 55
2014 National Capital Region 33 27 12 10 8 4 5 66 20 833
2014 Ontario (excluding National Capital Region) 33 43 10 0 5 0 10 84 5 21
2014 Quebec (excluding National Capital Region) 21 21 36 7 0 7 7 50 8 14
2014 Northwest Territories 23 46 15 0 8 8 0 75 8 13
2014 Nunavut 25 38 13 13 0 6 6 71 14 16
2014 British Columbia 13 13 7 40 20 7 0 29 64 15
2014 Alberta 28 24 14 11 19 4 1 54 32 80
2014 Prince Edward Island 42 23 15 10 3 4 3 70 14 71

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 29 7 7 6 0 0 80 13 639
2017 Ontario (excluding National Capital Region) 78 12 0 4 6 0 0 90 10 18
2017 Quebec (excluding National Capital Region) 52 16 8 8 8 8 0 74 18 13
2017 Northwest Territories 40 6 13 7 33 0 0 47 40 15
2017 Nunavut 49 28 10 7 6 0 0 77 13 36
2017 Alberta 38 24 12 12 11 1 0 63 24 71
2017 Prince Edward Island 51 15 20 11 2 0 2 67 13 55
2014 National Capital Region 49 25 9 9 7 0 1 75 16 833
2014 Ontario (excluding National Capital Region) 57 29 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 36 29 14 0 7 7 7 75 8 14
2014 Northwest Territories 31 31 8 23 8 0 0 62 31 13
2014 Nunavut 56 19 0 25 0 0 0 75 25 16
2014 British Columbia 20 33 0 27 20 0 0 53 47 15
2014 Alberta 38 28 13 14 8 0 1 66 22 80
2014 Prince Edward Island 45 35 10 7 3 0 0 80 10 71

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 36 8 7 3 1 1 82 10 639
2017 Ontario (excluding National Capital Region) 78 0 6 10 6 0 0 78 16 18
2017 Quebec (excluding National Capital Region) 60 24 8 8 0 0 0 84 8 13
2017 Northwest Territories 34 13 0 26 27 0 0 47 53 15
2017 Nunavut 33 41 13 5 9 0 0 74 13 35
2017 Alberta 23 37 14 16 8 1 0 61 24 71
2017 Prince Edward Island 38 34 14 7 4 0 2 74 11 55
2014 National Capital Region 40 36 9 9 3 1 2 79 12 832
2014 Ontario (excluding National Capital Region) 52 38 0 5 0 0 5 95 5 21
2014 Quebec (excluding National Capital Region) 36 36 7 0 0 14 7 91 0 14
2014 Northwest Territories 46 38 0 0 15 0 0 85 15 13
2014 Nunavut 25 56 0 6 6 6 0 87 13 16
2014 British Columbia 20 33 7 40 0 0 0 53 40 15
2014 Alberta 33 36 9 9 10 1 3 71 19 80
2014 Prince Edward Island 45 28 11 11 1 1 1 75 13 71

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 25 9 8 5 8 1 76 15 639
2017 Ontario (excluding National Capital Region) 56 22 12 10 0 0 0 78 10 18
2017 Quebec (excluding National Capital Region) 28 33 24 7 8 0 0 61 15 13
2017 Northwest Territories 20 27 20 13 20 0 0 47 33 15
2017 Nunavut 33 32 13 7 6 9 0 71 14 36
2017 Alberta 38 24 15 10 10 3 0 63 21 71
2017 Prince Edward Island 35 27 9 15 7 5 2 67 24 55
2014 National Capital Region 41 25 10 8 6 7 3 73 16 832
2014 Ontario (excluding National Capital Region) 38 33 10 0 5 5 10 83 6 21
2014 Quebec (excluding National Capital Region) 29 21 14 0 7 21 7 70 10 14
2014 Northwest Territories 38 15 0 31 15 0 0 54 46 13
2014 Nunavut 31 44 6 13 0 6 0 80 13 16
2014 British Columbia 20 33 13 20 0 13 0 62 23 15
2014 Alberta 39 24 10 11 9 5 3 68 22 80
2014 Prince Edward Island 37 20 13 20 4 6 1 61 26 71

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 26 15 11 7 18 4 57 24 638
2017 Ontario (excluding National Capital Region) 29 30 16 11 6 10 0 65 18 18
2017 Quebec (excluding National Capital Region) 14 25 23 16 8 14 0 45 28 13
2017 Northwest Territories 7 33 20 0 20 14 7 50 25 15
2017 Nunavut 15 30 13 16 7 16 3 55 28 36
2017 Alberta 12 21 20 22 20 6 0 34 45 71
2017 Prince Edward Island 19 19 26 13 4 16 4 46 21 55
2014 National Capital Region 18 23 15 13 10 15 5 51 30 833
2014 Ontario (excluding National Capital Region) 5 38 29 0 5 10 14 56 6 21
2014 Quebec (excluding National Capital Region) 14 21 14 14 0 29 7 56 22 14
2014 Northwest Territories 23 23 0 15 15 15 8 60 40 13
2014 Nunavut 19 19 13 19 19 13 0 43 43 16
2014 British Columbia 20 20 7 27 27 0 0 40 53 15
2014 Alberta 11 24 9 14 19 19 4 46 43 79
2014 Prince Edward Island 17 25 13 23 11 7 4 48 38 71

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 33 4 5 3 0 0 89 7 639
2017 Ontario (excluding National Capital Region) 59 35 0 6 0 0 0 94 6 18
2017 Quebec (excluding National Capital Region) 67 8 8 8 8 0 0 76 16 13
2017 Northwest Territories 20 33 7 7 33 0 0 53 40 15
2017 Nunavut 37 52 5 6 0 0 0 89 6 36
2017 Alberta 29 35 11 21 4 0 0 64 25 71
2017 Prince Edward Island 52 35 11 2 0 0 0 87 2 55
2014 National Capital Region 50 32 7 7 3 0 1 83 10 833
2014 Ontario (excluding National Capital Region) 57 33 5 0 0 0 5 95 0 21
2014 Quebec (excluding National Capital Region) 43 29 14 0 7 7 0 77 8 14
2014 Northwest Territories 46 38 0 0 15 0 0 85 15 13
2014 Nunavut 44 31 6 19 0 0 0 75 19 16
2014 British Columbia 33 27 13 20 7 0 0 60 27 15
2014 Alberta 30 43 10 13 5 0 0 73 18 80
2014 Prince Edward Island 56 30 10 3 1 0 0 86 4 71
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 33 8 9 4 0 1 79 13 639
2017 Ontario (excluding National Capital Region) 67 21 0 6 6 0 0 88 12 18
2017 Quebec (excluding National Capital Region) 23 39 22 8 8 0 0 62 16 13
2017 Northwest Territories 27 26 14 20 13 0 0 53 33 15
2017 Nunavut 46 16 22 6 2 0 8 67 10 36
2017 Alberta 37 35 10 7 12 0 0 72 19 71
2017 Prince Edward Island 43 35 13 7 0 2 0 79 7 55
2014 National Capital Region 44 33 10 6 5 0 2 78 11 833
2014 Ontario (excluding National Capital Region) 52 38 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 36 43 7 7 0 7 0 85 8 14
2014 Northwest Territories 31 15 15 31 8 0 0 46 38 13
2014 Nunavut 31 44 6 19 0 0 0 75 19 16
2014 British Columbia 33 33 13 13 7 0 0 67 20 15
2014 Alberta 39 30 14 10 8 0 0 69 18 80
2014 Prince Edward Island 46 33 10 7 3 0 1 80 10 70

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 29 9 4 4 2 2 83 8 639
2017 Ontario (excluding National Capital Region) 69 14 6 12 0 0 0 83 12 18
2017 Quebec (excluding National Capital Region) 36 24 24 0 8 7 0 65 9 13
2017 Northwest Territories 7 46 20 13 13 0 0 53 27 15
2017 Nunavut 40 26 10 5 7 6 5 75 14 36
2017 Alberta 41 21 13 10 12 4 0 64 22 71
2017 Prince Edward Island 56 22 15 4 0 2 2 81 4 55
2014 National Capital Region 51 28 9 5 4 1 3 82 9 833
2014 Ontario (excluding National Capital Region) 76 19 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 50 21 7 7 0 7 7 83 8 14
2014 Northwest Territories 23 31 8 15 23 0 0 54 38 13
2014 Nunavut 38 31 31 0 0 0 0 69 0 16
2014 British Columbia 29 43 7 21 0 0 0 71 21 14
2014 Alberta 49 23 15 9 5 0 0 71 14 80
2014 Prince Edward Island 59 23 11 1 1 1 3 85 3 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 32 8 5 4 1 2 83 9 638
2017 Ontario (excluding National Capital Region) 49 34 6 6 0 0 6 88 6 18
2017 Quebec (excluding National Capital Region) 44 24 16 16 0 0 0 68 16 13
2017 Northwest Territories 7 47 20 0 26 0 0 53 26 15
2017 Nunavut 42 35 11 5 2 0 5 81 8 36
2017 Alberta 38 31 12 10 10 0 0 69 20 71
2017 Prince Edward Island 50 33 7 7 2 0 0 83 9 55
2014 National Capital Region 47 30 10 7 4 0 2 79 11 833
2014 Ontario (excluding National Capital Region) 57 29 5 5 5 0 0 86 10 21
2014 Quebec (excluding National Capital Region) 43 29 7 14 0 7 0 77 15 14
2014 Northwest Territories 23 38 8 8 23 0 0 62 31 13
2014 Nunavut 38 25 6 25 0 6 0 67 27 16
2014 British Columbia 13 40 13 33 0 0 0 53 33 15
2014 Alberta 43 33 13 6 6 0 0 75 13 80
2014 Prince Edward Island 54 28 11 7 0 0 0 82 7 71

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 84 11 2 2 1 0 1 95 2 638
2017 Ontario (excluding National Capital Region) 88 0 0 6 0 0 6 94 6 18
2017 Quebec (excluding National Capital Region) 84 8 0 0 8 0 0 92 8 13
2017 Northwest Territories 40 40 7 0 7 0 7 86 7 15
2017 Nunavut 64 20 4 2 2 0 8 91 5 36
2017 Alberta 76 6 6 0 1 1 10 92 2 71
2017 Prince Edward Island 75 9 7 4 0 0 6 89 4 55
2014 National Capital Region 82 10 2 2 1 0 2 94 4 832
2014 Ontario (excluding National Capital Region) 90 0 0 5 0 0 5 95 5 21
2014 Quebec (excluding National Capital Region) 64 7 7 14 0 0 7 77 15 14
2014 Northwest Territories 77 15 0 0 8 0 0 92 8 13
2014 Nunavut 88 6 0 6 0 0 0 94 6 16
2014 British Columbia 67 13 0 0 0 0 20 100 0 15
2014 Alberta 80 9 1 1 0 0 9 97 1 80
2014 Prince Edward Island 82 6 6 3 1 0 3 90 4 71

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 21 4 5 3 2 3 87 8 638
2017 Ontario (excluding National Capital Region) 90 6 0 4 0 0 0 96 4 18
2017 Quebec (excluding National Capital Region) 39 36 17 0 8 0 0 75 8 12
2017 Northwest Territories 40 33 7 0 7 0 13 85 8 15
2017 Nunavut 52 29 0 5 0 8 5 94 6 36
2017 Alberta 59 21 8 1 7 0 3 83 9 71
2017 Prince Edward Island 51 28 7 3 6 0 6 84 9 55
2014 National Capital Region 54 19 6 5 7 3 6 80 13 832
2014 Ontario (excluding National Capital Region) 57 33 0 5 0 5 0 95 5 21
2014 Quebec (excluding National Capital Region) 50 21 21 0 0 0 7 77 0 14
2014 Northwest Territories 38 31 8 0 0 15 8 90 0 13
2014 Nunavut 44 19 13 6 6 13 0 71 14 16
2014 British Columbia 47 27 0 13 13 0 0 73 27 15
2014 Alberta 66 20 8 1 3 0 3 88 4 80
2014 Prince Edward Island 63 14 10 0 0 0 13 89 0 71

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 22 5 5 3 1 2 86 8 640
2017 Ontario (excluding National Capital Region) 77 17 6 0 0 0 0 94 0 18
2017 Quebec (excluding National Capital Region) 48 26 17 9 0 0 0 74 9 12
2017 Northwest Territories 27 40 0 7 27 0 0 67 33 15
2017 Nunavut 55 22 10 5 2 0 5 82 8 36
2017 Alberta 50 25 11 6 7 0 0 76 13 71
2017 Prince Edward Island 56 26 6 10 0 2 0 84 10 55

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 24 7 3 2 1 1 88 5 640
2017 Ontario (excluding National Capital Region) 83 11 6 0 0 0 0 94 0 18
2017 Quebec (excluding National Capital Region) 39 35 17 0 9 0 0 74 9 12
2017 Northwest Territories 27 20 20 7 27 0 0 47 33 15
2017 Nunavut 58 17 7 10 2 0 5 79 13 36
2017 Alberta 49 27 7 4 13 0 0 76 17 71
2017 Prince Edward Island 58 28 7 4 2 2 0 88 6 55

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 25 8 6 4 0 1 82 10 639
2017 Ontario (excluding National Capital Region) 79 10 0 12 0 0 0 88 12 18
2017 Quebec (excluding National Capital Region) 31 27 24 9 9 0 0 58 18 12
2017 Northwest Territories 27 40 7 7 20 0 0 67 26 15
2017 Nunavut 52 12 12 13 5 0 6 68 19 35
2017 Alberta 45 30 4 8 13 0 0 75 21 71
2017 Prince Edward Island 52 35 9 4 0 0 0 87 4 55
2014 National Capital Region 54 25 10 5 5 0 2 81 10 831
2014 Ontario (excluding National Capital Region) 76 19 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 29 43 0 21 0 0 7 77 23 14
2014 Northwest Territories 38 23 15 15 8 0 0 62 23 13
2014 Nunavut 44 31 25 0 0 0 0 75 0 16
2014 British Columbia 47 27 7 13 7 0 0 73 20 15
2014 Alberta 60 15 11 6 8 0 0 75 14 80
2014 Prince Edward Island 61 24 10 3 1 0 1 86 4 71
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 29 10 6 4 0 10 77 11 189
2017 Nunavut 42 37 0 15 0 0 6 84 16 12
2017 Alberta 27 49 4 9 6 4 0 80 16 22
2017 Prince Edward Island 38 15 31 16 0 0 0 53 16 13
2014 National Capital Region 34 32 11 5 3 3 12 78 9 233
2014 Alberta 29 38 8 13 8 0 4 70 22 24
2014 Prince Edward Island 87 13 0 0 0 0 0 100 0 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 29 11 9 7 3 0 71 17 640
2017 Ontario (excluding National Capital Region) 47 32 10 6 6 0 0 78 12 18
2017 Quebec (excluding National Capital Region) 23 31 31 0 8 7 0 58 9 13
2017 Northwest Territories 20 20 20 7 34 0 0 40 40 15
2017 Nunavut 39 31 15 5 8 0 2 72 13 36
2017 Alberta 21 39 16 14 8 1 0 62 23 71
2017 Prince Edward Island 26 41 17 6 6 6 0 70 12 55
2014 National Capital Region 39 31 12 8 6 3 0 72 15 831
2014 Ontario (excluding National Capital Region) 48 29 0 10 5 10 0 84 16 21
2014 Quebec (excluding National Capital Region) 21 43 7 0 7 14 7 82 9 14
2014 Northwest Territories 23 31 15 8 23 0 0 54 31 13
2014 Nunavut 13 31 19 19 19 0 0 44 38 16
2014 British Columbia 27 40 7 13 0 13 0 77 15 15
2014 Alberta 30 33 5 13 18 1 1 64 31 80
2014 Prince Edward Island 39 35 15 4 3 3 0 77 7 71

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 29 12 10 7 2 0 70 18 638
2017 Ontario (excluding National Capital Region) 50 32 6 12 0 0 0 82 12 18
2017 Quebec (excluding National Capital Region) 31 31 23 0 8 7 0 67 9 13
2017 Northwest Territories 7 47 13 20 13 0 0 54 33 15
2017 Nunavut 37 28 20 5 8 0 2 67 13 36
2017 Alberta 24 19 29 16 10 1 0 44 26 71
2017 Prince Edward Island 28 28 15 18 9 2 0 56 28 55
2014 National Capital Region 38 31 13 9 7 1 0 70 17 831
2014 Ontario (excluding National Capital Region) 57 29 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 29 36 14 7 0 14 0 75 8 14
2014 Northwest Territories 31 15 8 15 31 0 0 46 46 13
2014 Nunavut 6 25 19 31 19 0 0 31 50 16
2014 British Columbia 20 27 27 27 0 0 0 47 27 15
2014 Alberta 37 25 10 10 16 0 1 63 27 79
2014 Prince Edward Island 32 35 17 8 7 0 0 68 15 71

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 32 14 11 8 4 0 66 20 638
2017 Ontario (excluding National Capital Region) 47 31 10 12 0 0 0 78 12 18
2017 Quebec (excluding National Capital Region) 31 25 8 21 8 7 0 60 31 13
2017 Northwest Territories 7 40 0 26 27 0 0 47 53 15
2017 Nunavut 34 24 15 12 11 2 2 61 24 36
2017 Alberta 14 22 24 23 14 3 0 38 38 71
2017 Prince Edward Island 23 27 22 17 7 4 0 52 25 55
2014 National Capital Region 30 33 14 12 7 4 0 65 20 832
2014 Ontario (excluding National Capital Region) 52 29 10 0 5 0 5 85 5 21
2014 Quebec (excluding National Capital Region) 14 29 29 14 0 14 0 50 17 14
2014 Northwest Territories 23 8 23 15 31 0 0 31 46 13
2014 Nunavut 0 25 25 25 19 6 0 27 47 16
2014 British Columbia 13 20 20 40 7 0 0 33 47 15
2014 Alberta 23 29 19 13 16 0 1 52 29 80
2014 Prince Edward Island 24 31 27 11 4 3 0 57 16 71

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 30 13 8 9 4 0 69 18 640
2017 Ontario (excluding National Capital Region) 53 20 6 16 0 6 0 78 17 18
2017 Quebec (excluding National Capital Region) 23 23 24 15 8 7 0 49 25 13
2017 Northwest Territories 13 27 13 20 27 0 0 40 47 15
2017 Nunavut 43 20 10 12 8 5 2 68 22 36
2017 Alberta 23 26 19 18 12 1 0 50 31 71
2017 Prince Edward Island 32 25 11 15 13 4 0 60 29 55
2014 National Capital Region 34 26 14 11 10 5 0 63 22 833
2014 Ontario (excluding National Capital Region) 52 19 10 14 5 0 0 71 19 21
2014 Quebec (excluding National Capital Region) 14 29 21 0 14 21 0 55 18 14
2014 Northwest Territories 31 15 15 23 8 8 0 50 33 13
2014 Nunavut 13 38 25 0 25 0 0 50 25 16
2014 British Columbia 13 40 13 20 7 7 0 57 29 15
2014 Alberta 31 26 13 10 16 3 1 60 27 80
2014 Prince Edward Island 30 35 20 10 6 0 0 65 15 71

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 35 10 14 8 2 0 67 23 639
2017 Ontario (excluding National Capital Region) 33 52 11 4 0 0 0 85 4 18
2017 Quebec (excluding National Capital Region) 14 16 23 22 16 0 8 33 41 13
2017 Northwest Territories 0 40 7 14 40 0 0 40 53 15
2017 Nunavut 37 18 17 12 11 2 2 58 24 36
2017 Alberta 13 40 22 19 6 0 0 54 24 71
2017 Prince Edward Island 19 26 16 22 17 0 0 45 39 55
2014 National Capital Region 30 31 14 14 9 1 1 63 23 833
2014 Ontario (excluding National Capital Region) 33 48 10 10 0 0 0 81 10 21
2014 Quebec (excluding National Capital Region) 7 43 21 7 7 14 0 58 17 14
2014 Northwest Territories 8 15 8 31 38 0 0 23 69 13
2014 Nunavut 6 19 31 31 6 6 0 27 40 16
2014 British Columbia 13 27 0 40 13 0 7 43 57 15
2014 Alberta 24 31 15 15 13 1 1 56 28 80
2014 Prince Edward Island 25 34 15 14 8 3 0 61 23 71
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 37 11 7 4 1 0 78 11 640
2017 Ontario (excluding National Capital Region) 41 47 6 6 0 0 0 88 6 18
2017 Quebec (excluding National Capital Region) 14 46 24 16 0 0 0 60 16 13
2017 Northwest Territories 7 40 0 33 20 0 0 47 53 15
2017 Nunavut 31 34 13 17 5 0 0 65 22 36
2017 Alberta 28 50 8 4 9 0 0 79 13 71
2017 Prince Edward Island 34 36 13 7 9 0 0 70 17 55
2014 National Capital Region 42 38 11 5 4 1 0 80 9 833
2014 Ontario (excluding National Capital Region) 52 29 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 36 43 0 14 7 0 0 79 21 14
2014 Northwest Territories 8 23 31 15 23 0 0 31 38 13
2014 Nunavut 13 50 13 25 0 0 0 63 25 16
2014 British Columbia 13 47 13 20 7 0 0 60 27 15
2014 Alberta 35 38 9 10 8 1 0 73 18 80
2014 Prince Edward Island 35 46 13 6 0 0 0 82 6 71

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 34 5 1 1 2 0 92 2 639
2017 Ontario (excluding National Capital Region) 72 28 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 39 53 8 0 0 0 0 92 0 13
2017 Northwest Territories 20 47 20 13 0 0 0 67 13 15
2017 Nunavut 43 31 17 8 0 0 0 75 8 36
2017 Alberta 30 45 11 10 4 0 0 75 14 71
2017 Prince Edward Island 49 38 6 0 4 4 0 90 4 55
2014 National Capital Region 54 34 7 3 1 1 0 89 3 833
2014 Ontario (excluding National Capital Region) 76 19 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 43 29 0 14 0 7 7 83 17 14
2014 Northwest Territories 31 54 0 8 0 8 0 92 8 13
2014 Nunavut 38 38 13 6 0 6 0 80 7 16
2014 British Columbia 33 53 7 7 0 0 0 87 7 15
2014 Alberta 41 39 11 8 0 1 0 81 8 80
2014 Prince Edward Island 49 35 6 6 0 4 0 88 6 71

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 31 10 7 4 3 1 78 12 639
2017 Ontario (excluding National Capital Region) 67 18 6 5 0 0 6 89 5 18
2017 Quebec (excluding National Capital Region) 23 32 16 15 14 0 0 55 29 13
2017 Northwest Territories 26 26 13 27 0 7 0 56 29 15
2017 Nunavut 39 33 11 10 4 4 0 75 14 36
2017 Alberta 40 35 13 10 3 0 0 75 12 71
2017 Prince Edward Island 33 28 20 15 3 0 2 62 18 55
2014 National Capital Region 47 30 8 7 5 2 1 79 13 833
2014 Ontario (excluding National Capital Region) 52 33 10 0 0 0 5 90 0 21
2014 Quebec (excluding National Capital Region) 29 29 14 7 14 0 7 62 23 14
2014 Northwest Territories 31 15 31 15 8 0 0 46 23 13
2014 Nunavut 31 31 13 13 13 0 0 63 25 16
2014 British Columbia 40 33 13 0 13 0 0 73 13 15
2014 Alberta 45 31 14 5 4 0 1 77 9 80
2014 Prince Edward Island 45 34 11 3 4 3 0 81 7 71

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 26 19 10 7 6 1 61 19 640
2017 Ontario (excluding National Capital Region) 40 30 0 25 0 0 6 74 26 18
2017 Quebec (excluding National Capital Region) 14 32 0 30 24 0 0 46 54 13
2017 Northwest Territories 20 33 34 13 0 0 0 53 13 15
2017 Nunavut 19 34 22 10 4 12 0 60 15 36
2017 Alberta 42 39 11 6 0 1 0 83 6 71
2017 Prince Edward Island 27 18 32 9 7 7 0 48 18 55
2014 National Capital Region 34 31 15 8 5 5 2 70 15 832
2014 Ontario (excluding National Capital Region) 43 38 10 5 0 5 0 85 5 21
2014 Quebec (excluding National Capital Region) 14 21 21 21 7 14 0 42 33 14
2014 Northwest Territories 23 31 23 15 0 8 0 58 17 13
2014 Nunavut 13 38 25 13 13 0 0 50 25 16
2014 British Columbia 27 33 20 7 7 7 0 64 14 15
2014 Alberta 36 39 15 5 1 3 1 78 6 80
2014 Prince Edward Island 25 35 14 14 7 4 0 63 22 71

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 18 16 11 13 13 5 50 30 640
2017 Ontario (excluding National Capital Region) 38 16 15 6 4 10 11 69 13 18
2017 Quebec (excluding National Capital Region) 14 0 25 0 52 8 0 16 57 13
2017 Northwest Territories 13 13 20 27 20 7 0 28 50 15
2017 Nunavut 25 21 11 13 8 21 0 59 27 36
2017 Alberta 29 24 14 15 14 4 0 55 30 71
2017 Prince Edward Island 18 23 26 13 6 11 3 48 21 54
2014 National Capital Region 22 16 16 13 13 13 8 48 32 833
2014 Ontario (excluding National Capital Region) 29 38 10 5 10 5 5 74 16 21
2014 Quebec (excluding National Capital Region) 14 0 29 14 7 14 21 22 33 14
2014 Northwest Territories 8 15 38 23 8 0 8 25 33 13
2014 Nunavut 19 25 6 13 19 13 6 54 38 16
2014 British Columbia 13 13 40 7 7 13 7 33 17 15
2014 Alberta 28 24 11 11 19 4 4 55 32 80
2014 Prince Edward Island 27 24 20 13 7 7 3 56 22 71

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 22 5 5 1 1 1 88 6 639
2017 Ontario (excluding National Capital Region) 68 22 5 0 0 0 6 95 0 18
2017 Quebec (excluding National Capital Region) 62 30 0 0 8 0 0 92 8 13
2017 Northwest Territories 34 40 7 7 7 0 7 78 15 15
2017 Nunavut 47 27 8 11 2 0 4 77 14 36
2017 Alberta 70 13 4 0 0 1 11 95 0 71
2017 Prince Edward Island 58 20 7 5 0 0 9 86 5 55
2014 National Capital Region 66 20 7 4 2 0 1 87 6 831
2014 Ontario (excluding National Capital Region) 81 5 0 10 0 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 29 36 14 0 0 7 14 82 0 14
2014 Northwest Territories 62 23 8 0 8 0 0 85 8 13
2014 Nunavut 75 13 6 6 0 0 0 88 6 16
2014 British Columbia 53 20 7 0 0 7 13 92 0 15
2014 Alberta 75 9 3 0 0 0 14 97 0 80
2014 Prince Edward Island 61 17 11 6 3 0 3 80 9 71

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 69 19 5 1 1 3 2 93 2 639
2017 Ontario (excluding National Capital Region) 65 12 6 4 0 0 13 89 5 18
2017 Quebec (excluding National Capital Region) 51 25 0 8 0 0 16 90 10 13
2017 Northwest Territories 40 21 7 13 7 0 13 69 23 15
2017 Nunavut 43 31 12 7 2 5 0 77 10 36
2017 Alberta 73 14 1 0 0 3 8 98 0 71
2017 Prince Edward Island 65 20 6 2 0 0 7 92 2 55
2014 National Capital Region 69 17 4 2 1 2 3 92 3 832
2014 Ontario (excluding National Capital Region) 86 5 5 0 0 0 5 95 0 21
2014 Quebec (excluding National Capital Region) 64 21 0 0 0 7 7 100 0 14
2014 Northwest Territories 69 15 8 0 8 0 0 85 8 13
2014 Nunavut 56 13 19 13 0 0 0 69 13 16
2014 British Columbia 53 20 7 0 0 7 13 92 0 15
2014 Alberta 81 6 4 0 0 1 8 96 0 80
2014 Prince Edward Island 64 19 4 6 0 4 3 89 6 70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 30 11 9 5 6 0 74 15 638
2017 Ontario (excluding National Capital Region) 35 39 13 13 0 0 0 74 13 18
2017 Quebec (excluding National Capital Region) 22 30 24 16 0 8 0 56 18 13
2017 Northwest Territories 13 20 13 14 40 0 0 33 54 15
2017 Nunavut 37 33 10 9 10 2 0 71 19 36
2017 Alberta 25 35 11 15 12 1 0 61 28 71
2017 Prince Edward Island 31 29 18 9 11 2 0 61 21 55
2014 National Capital Region 38 29 12 10 6 3 1 71 17 831
2014 Ontario (excluding National Capital Region) 57 29 0 5 10 0 0 86 14 21
2014 Quebec (excluding National Capital Region) 36 36 0 14 0 14 0 83 17 14
2014 Northwest Territories 15 23 8 15 31 8 0 42 50 13
2014 Nunavut 13 38 13 13 19 6 0 53 33 16
2014 British Columbia 33 20 7 27 7 0 7 57 36 15
2014 Alberta 42 24 8 11 11 4 0 68 24 79
2014 Prince Edward Island 25 35 21 14 4 0 0 61 18 71

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 19 13 16 20 5 9 43 41 636
2017 Ontario (excluding National Capital Region) 24 11 0 40 13 0 11 40 60 18
2017 Quebec (excluding National Capital Region) 14 17 14 23 24 8 0 34 51 13
2017 Northwest Territories 7 7 7 13 67 0 0 13 80 15
2017 Nunavut 27 27 6 16 17 2 4 58 35 36
2017 Alberta 16 29 7 16 28 4 0 47 46 71
2017 Prince Edward Island 23 20 13 22 13 4 5 47 39 55
2014 National Capital Region 15 18 12 17 24 3 10 38 47 833
2014 Ontario (excluding National Capital Region) 29 5 14 19 24 0 10 37 47 21
2014 Quebec (excluding National Capital Region) 14 7 21 14 14 0 29 30 40 14
2014 Northwest Territories 23 15 15 8 38 0 0 38 46 13
2014 Nunavut 13 25 0 31 25 0 6 40 60 16
2014 British Columbia 27 7 7 20 33 0 7 36 57 15
2014 Alberta 23 21 16 14 19 1 6 47 35 80
2014 Prince Edward Island 17 27 21 11 14 0 10 48 28 71

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 39 13 6 3 2 1 77 10 637
2017 Ontario (excluding National Capital Region) 43 51 0 6 0 0 0 94 6 18
2017 Quebec (excluding National Capital Region) 14 46 0 24 8 7 0 66 34 13
2017 Northwest Territories 7 40 7 33 13 0 0 47 47 15
2017 Nunavut 27 38 15 13 2 3 2 68 16 36
2017 Alberta 22 31 19 15 10 1 1 55 26 70
2017 Prince Edward Island 25 22 30 13 7 4 0 49 20 55

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 30 10 5 2 4 1 82 7 639
2017 Ontario (excluding National Capital Region) 53 43 4 0 0 0 0 96 0 18
2017 Quebec (excluding National Capital Region) 29 15 32 8 8 7 0 48 17 13
2017 Northwest Territories 13 47 26 7 7 0 0 60 13 15
2017 Nunavut 43 39 13 5 0 0 0 82 5 36
2017 Alberta 47 31 14 4 4 0 0 77 8 71
2017 Prince Edward Island 36 32 28 4 0 0 0 68 4 55
2014 National Capital Region 48 31 10 4 2 4 1 83 6 833
2014 Ontario (excluding National Capital Region) 43 29 14 0 5 5 5 79 5 21
2014 Quebec (excluding National Capital Region) 29 29 21 0 0 14 7 73 0 14
2014 Northwest Territories 46 46 0 0 0 8 0 100 0 13
2014 Nunavut 50 25 19 0 6 0 0 75 6 16
2014 British Columbia 53 20 7 7 0 13 0 85 8 15
2014 Alberta 45 26 11 13 5 0 0 71 18 80
2014 Prince Edward Island 46 31 17 1 0 4 0 81 1 71

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 33 7 5 2 1 0 86 7 638
2017 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 36 48 16 0 0 0 0 84 0 13
2017 Northwest Territories 41 33 7 13 7 0 0 73 20 15
2017 Nunavut 42 40 9 0 8 0 0 82 8 36
2017 Alberta 35 48 8 4 4 0 0 83 8 70
2017 Prince Edward Island 38 35 23 4 0 0 0 74 4 54
2014 National Capital Region 48 34 9 5 3 1 1 83 8 832
2014 Ontario (excluding National Capital Region) 67 24 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 43 21 21 7 0 0 7 69 8 14
2014 Northwest Territories 54 46 0 0 0 0 0 100 0 13
2014 Nunavut 56 19 19 6 0 0 0 75 6 16
2014 British Columbia 47 27 7 20 0 0 0 73 20 15
2014 Alberta 41 29 14 11 4 1 0 71 15 80
2014 Prince Edward Island 45 38 14 3 0 0 0 83 3 71

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 59 29 7 3 3 0 0 88 6 637
2017 Ontario (excluding National Capital Region) 82 12 6 0 0 0 0 94 0 18
2017 Quebec (excluding National Capital Region) 44 48 0 8 0 0 0 92 8 13
2017 Northwest Territories 26 40 7 20 7 0 0 67 27 15
2017 Nunavut 48 32 10 5 6 0 0 80 11 36
2017 Alberta 39 44 7 3 7 0 0 83 10 69
2017 Prince Edward Island 45 45 3 5 2 0 0 90 7 55
2014 National Capital Region 58 29 6 3 3 0 0 87 7 833
2014 Ontario (excluding National Capital Region) 71 19 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 57 21 14 0 7 0 0 79 7 14
2014 Northwest Territories 46 46 0 0 8 0 0 92 8 13
2014 Nunavut 44 25 19 6 0 6 0 73 7 16
2014 British Columbia 53 33 0 13 0 0 0 87 13 15
2014 Alberta 46 36 8 6 4 0 0 83 10 80
2014 Prince Edward Island 56 37 6 1 0 0 0 93 1 71

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 25 13 6 4 1 0 77 11 639
2017 Ontario (excluding National Capital Region) 62 22 16 0 0 0 0 84 0 18
2017 Quebec (excluding National Capital Region) 30 30 24 16 0 0 0 60 16 13
2017 Northwest Territories 13 27 13 7 40 0 0 41 47 15
2017 Nunavut 43 24 5 12 13 2 0 69 26 36
2017 Alberta 24 34 16 13 11 1 0 59 25 70
2017 Prince Edward Island 43 24 27 6 0 0 0 67 6 55
2014 National Capital Region 43 28 14 8 6 1 0 72 14 832
2014 Ontario (excluding National Capital Region) 71 14 14 0 0 0 0 86 0 21
2014 Quebec (excluding National Capital Region) 21 43 14 14 0 0 7 69 15 14
2014 Northwest Territories 31 23 23 8 15 0 0 54 23 13
2014 Nunavut 6 38 19 6 19 13 0 50 29 16
2014 British Columbia 33 47 7 0 13 0 0 80 13 15
2014 Alberta 34 26 19 11 10 0 0 60 21 80
2014 Prince Edward Island 51 31 13 4 0 1 0 83 4 71

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 28 12 6 3 0 0 78 10 637
2017 Ontario (excluding National Capital Region) 67 18 16 0 0 0 0 84 0 18
2017 Quebec (excluding National Capital Region) 30 46 7 16 0 0 0 76 16 13
2017 Northwest Territories 20 21 13 20 27 0 0 41 47 15
2017 Nunavut 43 24 9 10 13 0 0 67 23 36
2017 Alberta 29 40 9 14 8 0 0 69 23 70
2017 Prince Edward Island 43 29 21 6 2 0 0 72 7 55
2014 National Capital Region 44 30 12 9 5 0 0 74 14 832
2014 Ontario (excluding National Capital Region) 71 24 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 29 43 7 21 0 0 0 71 21 14
2014 Northwest Territories 31 15 23 23 8 0 0 46 31 13
2014 Nunavut 0 38 25 19 19 0 0 38 38 16
2014 British Columbia 40 40 0 7 13 0 0 80 20 15
2014 Alberta 36 29 16 14 5 0 0 65 19 80
2014 Prince Edward Island 49 32 13 6 0 0 0 82 6 71

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 20 16 9 7 2 1 67 17 639
2017 Ontario (excluding National Capital Region) 54 20 12 10 4 0 0 74 14 18
2017 Quebec (excluding National Capital Region) 23 21 39 8 8 0 0 44 16 13
2017 Northwest Territories 0 21 13 20 46 0 0 21 66 15
2017 Nunavut 39 19 11 13 15 2 2 60 28 36
2017 Alberta 26 18 24 7 19 6 0 47 27 70
2017 Prince Edward Island 38 23 20 7 7 4 0 63 15 55
2014 National Capital Region 40 18 15 12 11 3 1 60 24 833
2014 Ontario (excluding National Capital Region) 57 24 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 50 14 14 14 0 0 7 69 15 14
2014 Northwest Territories 15 31 8 23 23 0 0 46 46 13
2014 Nunavut 0 19 19 31 19 6 6 21 57 16
2014 British Columbia 27 33 7 27 7 0 0 60 33 15
2014 Alberta 42 23 13 9 9 3 3 68 19 79
2014 Prince Edward Island 45 21 20 10 1 1 1 68 12 71
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 27 38 35 638
2017 Ontario (excluding National Capital Region) 21 49 30 18
2017 Quebec (excluding National Capital Region) 38 23 40 13
2017 Northwest Territories 73 14 13 15
2017 Nunavut 24 43 33 36
2017 Alberta 33 39 28 71
2017 Prince Edward Island 31 30 40 55
2014 National Capital Region 35 32 33 833
2014 Ontario (excluding National Capital Region) 10 67 24 21
2014 Quebec (excluding National Capital Region) 21 43 36 14
2014 Northwest Territories 23 23 54 13
2014 Nunavut 38 19 44 16
2014 British Columbia 33 27 40 15
2014 Alberta 21 50 29 80
2014 Prince Edward Island 20 49 31 71

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 10 10 60 3 13 4 175
2017 Northwest Territories 9 0 73 9 0 9 11
2017 Nunavut 0 8 51 31 0 10 10
2017 Alberta 21 14 32 8 17 8 23
2017 Prince Edward Island 30 18 24 12 17 0 17
2014 National Capital Region 14 9 60 7 9999 10 288
2014 Alberta 47 6 18 18 9999 12 17
2014 Prince Edward Island 43 7 21 0 9999 29 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 17 83 638
2017 Northwest Territories 74 26 15
2017 Nunavut 23 77 36
2017 Alberta 30 70 71
2014 National Capital Region 16 84 832
2014 Alberta 31 69 80
2014 Prince Edward Island 10 90 71

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 103
2017 Northwest Territories 45 11
2017 Alberta 52 21
2014 National Capital Region 43 131
2014 Alberta 75 24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 75 103
2017 Northwest Territories 82 11
2017 Alberta 77 21
2014 National Capital Region 65 131
2014 Alberta 58 24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Northwest Territories 0 11
2017 Alberta 0 21
2014 Alberta 0 24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 103
2017 Northwest Territories 0 11
2014 National Capital Region 5 131

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 103
2017 Alberta 0 21

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Northwest Territories 0 11
2014 National Capital Region 4 131
2014 Alberta 0 24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 39 103
2017 Northwest Territories 55 11
2017 Alberta 52 21
2014 National Capital Region 38 131
2014 Alberta 54 24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 103
2017 Alberta 52 21
2014 National Capital Region 37 131
2014 Alberta 42 24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 103
2017 Northwest Territories 45 11
2017 Alberta 52 21
2014 National Capital Region 37 131
2014 Alberta 54 24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 47 103
2017 Northwest Territories 46 11
2017 Alberta 47 21
2014 National Capital Region 44 131
2014 Alberta 33 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 103
2017 Alberta 52 21
2014 National Capital Region 27 131
2014 Alberta 38 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 57 103
2017 Northwest Territories 54 11
2017 Alberta 77 21
2014 National Capital Region 58 131
2014 Alberta 54 24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 103
2017 Alberta 44 21
2014 National Capital Region 41 131
2014 Alberta 29 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Northwest Territories 0 11
2017 Alberta 0 21
2014 Alberta 0 24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 103
2014 National Capital Region 12 131

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 103
2017 Northwest Territories 45 11
2017 Alberta 66 21
2014 National Capital Region 47 131
2014 Alberta 42 24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 103
2017 Alberta 33 21
2014 National Capital Region 24 131
2014 Alberta 25 24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 103
2014 National Capital Region 14 131

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 49 103
2017 Northwest Territories 64 11
2017 Alberta 70 21
2014 National Capital Region 54 131
2014 Alberta 67 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 103
2017 Northwest Territories 54 11
2017 Alberta 53 21
2014 National Capital Region 27 131
2014 Alberta 38 24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 103
2017 Alberta 42 21
2014 National Capital Region 18 131
2014 Alberta 50 24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 103
2017 Alberta 0 21
2014 National Capital Region 15 131
2014 Alberta 0 24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 103
2014 National Capital Region 11 131

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 103
2017 Northwest Territories 0 11
2014 National Capital Region 5 131

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 103
2014 National Capital Region 16 131

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 103
2017 Northwest Territories 0 11
2017 Alberta 0 21
2014 National Capital Region 8 131

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 103
2014 National Capital Region 21 131
2014 Alberta 21 24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 98
2014 National Capital Region 8 124

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 98
2017 Northwest Territories 0 11
2014 National Capital Region 18 124
2014 Alberta 26 23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 98
2014 National Capital Region 9 124

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 98
2014 National Capital Region 7 124

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 98

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 98
2017 Northwest Territories 0 11
2017 Alberta 0 20
2014 National Capital Region 11 124

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 98
2017 Alberta 0 20
2014 National Capital Region 5 124

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 98
2014 National Capital Region 10 124

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 98
2017 Alberta 59 20
2014 National Capital Region 27 124
2014 Alberta 35 23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 98
2014 National Capital Region 14 124

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 98
2017 Northwest Territories 55 11
2017 Alberta 39 20
2014 National Capital Region 54 124
2014 Alberta 43 23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Northwest Territories 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 50 98
2017 Northwest Territories 54 11
2017 Alberta 64 20
2014 National Capital Region 53 124
2014 Alberta 57 23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 98
2017 Northwest Territories 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 98
2014 National Capital Region 6 124

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 87 13 103
2017 Northwest Territories 100 0 11
2017 Alberta 95 5 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 12 14 6 5 29 13 57 19 640
2017 Ontario (excluding National Capital Region) 30 9 12 4 6 15 24 64 17 18
2017 Quebec (excluding National Capital Region) 22 0 33 22 0 16 7 28 29 13
2017 Northwest Territories 0 13 33 21 20 0 13 15 47 15
2017 Nunavut 13 19 27 10 6 16 9 43 21 36
2017 Alberta 20 19 21 10 16 12 1 46 30 71
2017 Prince Edward Island 21 13 20 6 4 31 5 53 15 55
2014 National Capital Region 20 13 14 7 6 28 12 55 22 833
2014 Ontario (excluding National Capital Region) 48 14 14 5 5 10 5 72 11 21
2014 Quebec (excluding National Capital Region) 14 14 14 7 7 29 14 50 25 14
2014 Northwest Territories 8 23 15 8 8 31 8 50 25 13
2014 Nunavut 0 13 25 19 6 25 13 20 40 16
2014 British Columbia 7 20 20 20 0 27 7 40 30 15
2014 Alberta 23 14 18 13 11 19 3 47 31 79
2014 Prince Edward Island 21 20 24 7 1 24 3 56 12 71

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 23 16 6 6 13 1 68 13 640
2017 Ontario (excluding National Capital Region) 59 15 16 0 0 10 0 82 0 18
2017 Quebec (excluding National Capital Region) 22 0 39 25 0 15 0 25 29 13
2017 Northwest Territories 20 7 26 21 27 0 0 26 48 15
2017 Nunavut 31 16 37 2 6 8 0 51 9 36
2017 Alberta 35 31 13 10 8 3 0 68 19 71
2017 Prince Edward Island 34 28 19 6 2 11 2 70 8 55
2014 National Capital Region 34 25 15 6 5 12 2 69 13 833
2014 Ontario (excluding National Capital Region) 52 29 10 5 0 5 0 85 5 21
2014 Quebec (excluding National Capital Region) 14 7 14 14 7 29 14 38 38 14
2014 Northwest Territories 8 23 31 0 8 31 0 44 11 13
2014 Nunavut 25 25 31 13 0 6 0 53 13 16
2014 British Columbia 13 60 20 7 0 0 0 73 7 15
2014 Alberta 35 16 25 10 9 4 1 54 20 80
2014 Prince Edward Island 31 31 23 6 0 10 0 69 6 71
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 37 5 5 4 2 20 82 11 640
2017 Ontario (excluding National Capital Region) 47 33 6 0 0 4 9 93 0 18
2017 Quebec (excluding National Capital Region) 16 15 22 24 8 6 8 36 37 13
2017 Northwest Territories 27 40 13 6 0 0 13 78 7 15
2017 Nunavut 16 31 12 12 2 3 23 64 20 36
2017 Alberta 10 19 16 3 6 4 43 54 16 71
2017 Prince Edward Island 28 45 13 6 0 2 7 79 7 55
2014 National Capital Region 27 37 7 4 2 2 20 83 8 832
2014 Ontario (excluding National Capital Region) 38 24 5 0 5 0 29 87 7 21
2014 Quebec (excluding National Capital Region) 0 36 14 0 0 7 43 71 0 14
2014 Northwest Territories 23 54 8 8 0 0 8 83 8 13
2014 Nunavut 38 31 19 0 0 0 13 79 0 16
2014 British Columbia 7 53 0 13 0 0 27 82 18 15
2014 Alberta 11 13 9 4 3 4 58 61 16 80
2014 Prince Edward Island 38 48 3 1 0 0 10 95 2 71

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 10 12 14 4 3 28 30 52 15 639
2017 Ontario (excluding National Capital Region) 24 28 12 0 0 17 19 82 0 18
2017 Quebec (excluding National Capital Region) 14 0 16 16 15 38 0 23 51 13
2017 Northwest Territories 7 27 33 0 7 21 7 46 9 15
2017 Nunavut 5 16 33 5 0 13 27 36 8 36
2017 Alberta 1 6 22 0 6 7 58 21 16 71
2017 Prince Edward Island 20 30 26 9 0 14 2 59 10 55
2014 National Capital Region 11 13 16 3 3 24 30 52 14 831
2014 Ontario (excluding National Capital Region) 10 24 5 5 0 10 48 78 11 21
2014 Quebec (excluding National Capital Region) 0 7 36 0 7 29 21 14 14 14
2014 Northwest Territories 8 15 23 15 0 23 15 38 25 13
2014 Nunavut 6 19 19 6 6 31 13 44 22 16
2014 British Columbia 7 7 13 13 7 33 20 29 43 15
2014 Alberta 3 4 8 1 5 5 75 31 31 80
2014 Prince Edward Island 20 34 21 1 1 11 11 69 4 71

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 22 7 1 1 10 21 86 4 640
2017 Ontario (excluding National Capital Region) 46 35 0 6 0 4 9 94 6 18
2017 Quebec (excluding National Capital Region) 21 0 25 15 16 16 8 27 41 13
2017 Northwest Territories 7 33 41 7 0 0 13 45 8 15
2017 Nunavut 20 15 23 3 2 12 26 55 8 36
2017 Alberta 12 14 17 1 4 8 43 53 11 71
2017 Prince Edward Island 43 28 18 0 0 7 5 80 0 55
2014 National Capital Region 36 25 8 2 1 8 19 84 5 832
2014 Ontario (excluding National Capital Region) 38 14 10 0 0 0 38 85 0 21
2014 Quebec (excluding National Capital Region) 0 29 14 0 0 14 43 67 0 14
2014 Northwest Territories 15 23 38 0 0 15 8 50 0 13
2014 Nunavut 44 25 19 0 0 0 13 79 0 16
2014 British Columbia 33 33 0 7 0 0 27 91 9 15
2014 Alberta 15 8 6 1 0 11 59 75 4 80
2014 Prince Edward Island 52 23 8 0 1 4 11 88 2 71

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 24 9 2 2 12 20 81 6 640
2017 Ontario (excluding National Capital Region) 46 40 0 0 0 4 9 100 0 18
2017 Quebec (excluding National Capital Region) 14 0 25 15 8 29 8 23 38 13
2017 Northwest Territories 7 26 33 13 0 7 13 41 17 15
2017 Nunavut 15 15 25 3 2 14 26 50 8 36
2017 Alberta 10 15 19 0 4 10 42 52 9 71
2017 Prince Edward Island 39 31 20 2 0 5 3 77 2 55
2014 National Capital Region 33 24 10 4 1 9 19 79 7 831
2014 Ontario (excluding National Capital Region) 48 10 10 0 0 0 33 86 0 21
2014 Quebec (excluding National Capital Region) 0 21 21 0 0 14 43 50 0 14
2014 Northwest Territories 8 23 31 0 0 31 8 50 0 13
2014 Nunavut 25 19 19 6 0 13 19 64 9 16
2014 British Columbia 27 20 13 0 0 13 27 78 0 15
2014 Alberta 10 9 8 4 3 10 58 58 19 80
2014 Prince Edward Island 44 30 13 1 0 1 11 84 2 71
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 7 93 635
2017 Ontario (excluding National Capital Region) 0 100 18
2017 Alberta 10 90 71
2014 National Capital Region 6 94 830
2014 Northwest Territories 0 100 13
2014 Nunavut 0 100 16
2014 British Columbia 0 100 15
2014 Alberta 13 88 80

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 41
2014 National Capital Region 29 48
2014 Alberta 50 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 88 41
2014 National Capital Region 90 48
2014 Alberta 60 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 41
2014 Alberta 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 41
2014 National Capital Region 13 47
2014 Alberta 70 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 41
2014 National Capital Region 13 47

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 32 41
2014 National Capital Region 38 47
2014 Alberta 0 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 41
2014 National Capital Region 36 47

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 41
2014 National Capital Region 19 47
2014 Alberta 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 41
2014 National Capital Region 19 47
2014 Alberta 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 41
2014 National Capital Region 0 47
2014 Alberta 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 41
2014 National Capital Region 19 47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 41
2014 National Capital Region 34 47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 41
2014 National Capital Region 17 47

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 48 41
2014 National Capital Region 51 47
2014 Alberta 50 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 39
2014 National Capital Region 31 45

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 39
2014 National Capital Region 62 45

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 60 39
2014 National Capital Region 62 45

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 79 21 41

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 11 13 1 3 37 14 65 8 640
2017 Ontario (excluding National Capital Region) 30 14 12 0 0 23 21 79 0 18
2017 Quebec (excluding National Capital Region) 22 8 24 8 0 37 0 48 13 13
2017 Northwest Territories 7 13 26 13 20 7 13 25 42 15
2017 Nunavut 17 16 24 2 4 23 14 52 10 36
2017 Alberta 16 21 26 7 4 21 6 50 15 71
2017 Prince Edward Island 20 15 18 7 0 34 5 58 12 55
2014 National Capital Region 21 13 14 3 2 35 13 64 9 832
2014 Ontario (excluding National Capital Region) 48 10 10 0 0 10 24 86 0 21
2014 Quebec (excluding National Capital Region) 21 7 14 0 7 36 14 57 14 14
2014 Northwest Territories 0 15 23 0 0 46 15 40 0 13
2014 Nunavut 6 19 25 0 0 31 19 50 0 16
2014 British Columbia 7 13 13 0 0 53 13 60 0 15
2014 Alberta 19 14 26 5 9 24 4 45 19 80
2014 Prince Edward Island 24 17 23 1 1 30 4 62 4 71

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 24 14 3 3 16 3 77 6 638
2017 Ontario (excluding National Capital Region) 66 20 0 0 0 4 10 100 0 18
2017 Quebec (excluding National Capital Region) 30 8 24 16 0 21 0 49 21 13
2017 Northwest Territories 27 6 40 0 20 0 7 36 22 15
2017 Nunavut 32 11 33 2 4 18 0 52 7 36
2017 Alberta 30 38 12 7 3 7 4 76 11 71
2017 Prince Edward Island 35 30 13 6 0 15 2 77 7 54
2014 National Capital Region 37 25 14 3 2 16 2 76 7 831
2014 Ontario (excluding National Capital Region) 50 30 5 0 0 5 10 94 0 20
2014 Quebec (excluding National Capital Region) 21 7 21 7 7 29 7 44 22 14
2014 Northwest Territories 15 8 31 0 0 46 0 43 0 13
2014 Nunavut 31 31 25 0 0 13 0 71 0 16
2014 British Columbia 33 40 13 0 0 13 0 85 0 15
2014 Alberta 31 28 21 8 5 6 1 64 14 80
2014 Prince Edward Island 37 25 23 1 1 11 1 71 3 71
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 26 16 11 10 1 3 62 22 638
2017 Ontario (excluding National Capital Region) 53 10 0 7 16 0 14 73 27 18
2017 Quebec (excluding National Capital Region) 6 40 16 14 15 8 0 50 32 13
2017 Northwest Territories 26 26 13 21 7 0 7 56 29 15
2017 Nunavut 23 23 25 11 11 0 6 50 23 36
2017 Alberta 20 27 23 16 13 1 0 47 29 70
2017 Prince Edward Island 23 29 18 9 20 0 0 53 29 55

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 29 29 13 9 0 1 48 22 640
2017 Ontario (excluding National Capital Region) 28 27 27 4 7 0 7 59 12 18
2017 Quebec (excluding National Capital Region) 16 25 42 9 9 0 0 41 18 12
2017 Northwest Territories 13 33 14 33 0 0 7 50 35 15
2017 Nunavut 5 30 21 23 15 0 6 37 40 36
2017 Alberta 18 27 25 11 17 1 0 46 29 70
2017 Prince Edward Island 32 33 15 11 9 0 0 65 20 55

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 32 20 8 6 1 3 66 14 640
2017 Ontario (excluding National Capital Region) 25 58 6 0 11 0 0 82 11 18
2017 Quebec (excluding National Capital Region) 14 29 40 8 8 0 0 44 16 13
2017 Northwest Territories 20 26 41 13 0 0 0 46 13 15
2017 Nunavut 23 19 33 8 12 0 4 44 21 36
2017 Alberta 27 28 20 19 4 0 1 56 24 69
2017 Prince Edward Island 43 26 20 7 2 0 2 71 9 55

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 24 23 16 11 1 2 48 28 636
2017 Ontario (excluding National Capital Region) 47 22 10 8 7 0 6 73 16 18
2017 Quebec (excluding National Capital Region) 30 17 39 6 8 0 0 47 14 13
2017 Northwest Territories 13 7 27 26 21 0 7 21 50 15
2017 Nunavut 11 12 21 19 26 5 6 26 51 36
2017 Alberta 18 18 25 19 16 1 3 38 36 71
2017 Prince Edward Island 41 25 11 9 11 0 2 68 21 55

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 23 12 5 4 0 7 77 10 638
2017 Ontario (excluding National Capital Region) 56 9 10 0 7 0 17 79 9 18
2017 Quebec (excluding National Capital Region) 39 40 7 0 8 0 6 84 9 13
2017 Northwest Territories 20 40 20 6 0 7 7 69 7 15
2017 Nunavut 38 22 7 10 7 0 15 72 21 36
2017 Alberta 40 21 10 7 11 1 10 69 20 69
2017 Prince Edward Island 71 11 7 2 5 0 3 85 8 55

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 30 17 9 5 0 0 69 14 636
2017 Ontario (excluding National Capital Region) 46 26 5 14 4 0 6 76 19 18
2017 Quebec (excluding National Capital Region) 31 0 40 29 0 0 0 31 29 13
2017 Northwest Territories 40 13 40 6 0 0 0 53 6 15
2017 Nunavut 19 41 17 10 8 0 4 63 19 34
2017 Alberta 28 28 27 6 11 0 0 56 17 70
2017 Prince Edward Island 41 29 22 6 2 0 0 70 7 55

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 31 16 8 4 0 1 72 12 638
2017 Ontario (excluding National Capital Region) 57 31 6 6 0 0 0 88 6 18
2017 Quebec (excluding National Capital Region) 23 22 47 0 8 0 0 45 8 13
2017 Northwest Territories 13 27 13 26 13 0 7 43 42 15
2017 Nunavut 34 33 16 10 3 0 4 70 14 34
2017 Alberta 24 30 25 11 8 1 0 55 20 70
2017 Prince Edward Island 39 28 22 7 2 0 2 68 9 55

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 33 31 20 11 5 0 1 64 16 638
2017 Ontario (excluding National Capital Region) 54 26 16 0 4 0 0 80 4 18
2017 Quebec (excluding National Capital Region) 23 23 24 16 8 0 6 49 25 13
2017 Northwest Territories 27 33 34 0 7 0 0 60 7 15
2017 Nunavut 19 28 22 13 9 3 7 52 24 34
2017 Alberta 24 21 28 14 11 0 1 46 26 71
2017 Prince Edward Island 33 35 20 7 6 0 0 67 13 55

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 31 17 8 5 0 1 69 14 637
2017 Ontario (excluding National Capital Region) 57 23 10 4 6 0 0 80 10 18
2017 Quebec (excluding National Capital Region) 14 23 32 15 16 0 0 37 31 13
2017 Northwest Territories 41 27 7 13 13 0 0 67 26 15
2017 Nunavut 18 43 17 8 10 0 4 63 19 34
2017 Alberta 34 20 20 10 16 0 0 54 26 70
2017 Prince Edward Island 44 28 17 9 2 0 0 72 11 55

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 32 14 7 2 0 1 76 9 637
2017 Ontario (excluding National Capital Region) 45 46 9 0 0 0 0 91 0 18
2017 Quebec (excluding National Capital Region) 28 57 7 8 0 0 0 85 8 13
2017 Northwest Territories 27 47 13 6 0 0 7 79 7 15
2017 Nunavut 17 31 27 10 10 0 4 50 21 34
2017 Alberta 27 25 23 10 13 1 0 54 23 70
2017 Prince Edward Island 37 42 11 9 2 0 0 78 11 54

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 67 19 7 4 2 0 1 87 6 639
2017 Ontario (excluding National Capital Region) 84 6 0 4 6 0 0 90 10 18
2017 Quebec (excluding National Capital Region) 36 16 32 7 8 0 0 53 16 13
2017 Northwest Territories 53 20 13 7 0 0 7 79 7 15
2017 Nunavut 60 20 11 2 0 0 6 86 3 36
2017 Alberta 58 21 13 6 1 1 0 80 7 70
2017 Prince Edward Island 74 19 2 4 2 0 0 93 6 55

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 75 9 7 2 2 0 4 88 5 639
2017 Ontario (excluding National Capital Region) 80 10 4 6 0 0 0 90 6 18
2017 Quebec (excluding National Capital Region) 67 17 16 0 0 0 0 84 0 13
2017 Northwest Territories 26 27 13 27 0 7 0 57 29 15
2017 Nunavut 62 16 11 5 6 0 0 78 11 36
2017 Alberta 46 30 6 10 6 0 3 78 16 69
2017 Prince Edward Island 85 9 2 2 0 0 2 96 2 55

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 26 6 4 1 0 3 89 5 638
2017 Ontario (excluding National Capital Region) 60 29 6 6 0 0 0 88 6 18
2017 Quebec (excluding National Capital Region) 44 40 0 0 16 0 0 84 16 13
2017 Northwest Territories 53 7 27 7 0 0 7 64 7 15
2017 Nunavut 51 28 5 4 9 0 4 82 13 36
2017 Alberta 32 40 10 13 6 0 0 72 18 70
2017 Prince Edward Island 65 30 4 0 0 0 2 96 0 55

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 19 8 6 4 0 3 82 10 638
2017 Ontario (excluding National Capital Region) 71 13 4 12 0 0 0 84 12 18
2017 Quebec (excluding National Capital Region) 44 16 32 0 8 0 0 60 8 13
2017 Northwest Territories 27 20 13 33 0 0 7 50 36 15
2017 Nunavut 60 12 14 5 4 0 6 77 9 36
2017 Alberta 40 25 16 6 11 1 1 66 17 70
2017 Prince Edward Island 64 23 7 6 0 0 0 87 6 54

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 11 4 0 0 0 24 94 1 639
2017 Ontario (excluding National Capital Region) 60 16 6 0 0 0 19 93 0 18
2017 Quebec (excluding National Capital Region) 70 7 0 0 0 0 23 100 0 13
2017 Northwest Territories 53 13 0 0 0 0 34 100 0 15
2017 Nunavut 52 26 7 0 0 0 14 92 0 36
2017 Alberta 34 17 10 6 4 1 27 72 14 70
2017 Prince Edward Island 60 13 2 0 0 0 25 98 0 55

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 16 6 2 0 0 6 91 2 638
2017 Ontario (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 18
2017 Quebec (excluding National Capital Region) 77 8 7 0 0 0 7 92 0 13
2017 Northwest Territories 47 47 0 0 0 0 7 100 0 15
2017 Nunavut 70 18 10 0 3 0 0 88 3 36
2017 Alberta 51 22 16 1 1 3 4 80 3 68
2017 Prince Edward Island 77 16 0 0 0 0 7 100 0 55

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 71 13 3 5 3 0 4 89 8 640
2017 Ontario (excluding National Capital Region) 91 0 5 0 4 0 0 91 4 18
2017 Quebec (excluding National Capital Region) 69 8 0 0 7 0 16 91 9 13
2017 Northwest Territories 73 7 0 0 0 0 21 100 0 15
2017 Nunavut 69 19 6 0 0 2 4 93 0 36
2017 Alberta 56 11 12 3 8 3 6 74 12 71
2017 Prince Edward Island 57 28 2 5 0 0 8 92 6 55

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 28 9 4 1 0 2 85 6 639
2017 Ontario (excluding National Capital Region) 58 27 12 4 0 0 0 84 4 18
2017 Quebec (excluding National Capital Region) 53 15 24 8 0 0 0 67 8 13
2017 Northwest Territories 27 47 6 7 0 0 13 85 8 15
2017 Nunavut 45 31 11 3 4 0 6 82 7 36
2017 Alberta 47 28 8 3 3 1 10 84 6 70
2017 Prince Edward Island 55 24 15 2 0 2 2 82 2 54

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 34 34 12 4 0 0 49 16 640
2017 Ontario (excluding National Capital Region) 29 26 35 10 0 0 0 55 10 18
2017 Quebec (excluding National Capital Region) 12 16 56 16 0 0 0 28 16 13
2017 Northwest Territories 0 40 47 0 7 7 0 43 7 15
2017 Nunavut 9 28 24 27 9 0 2 38 37 36
2017 Alberta 10 26 37 12 13 1 0 37 26 71
2017 Prince Edward Island 33 30 24 9 4 0 0 63 13 55

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 15 40 25 13 0 1 38 21 638
2017 Ontario (excluding National Capital Region) 0 15 31 29 26 0 0 54 15 18
2017 Quebec (excluding National Capital Region) 0 24 22 54 0 0 0 54 24 13
2017 Northwest Territories 7 20 47 27 0 0 0 27 26 15
2017 Nunavut 7 34 21 28 5 0 4 35 43 36
2017 Alberta 14 24 44 10 7 1 0 17 38 71
2017 Prince Edward Island 4 19 31 25 22 0 0 47 22 55

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 37 13 8 4 4 0 74 13 639
2017 Ontario (excluding National Capital Region) 35 43 16 6 0 0 0 78 6 18
2017 Quebec (excluding National Capital Region) 14 39 24 7 8 7 0 57 17 13
2017 Northwest Territories 13 14 27 40 7 0 0 27 46 15
2017 Nunavut 15 43 11 16 10 6 0 61 27 36
2017 Alberta 27 51 10 5 7 0 0 78 12 71
2017 Prince Edward Island 41 35 13 4 5 0 2 77 9 55

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 37 14 9 7 2 0 70 16 638
2017 Ontario (excluding National Capital Region) 54 24 12 10 0 0 0 78 10 18
2017 Quebec (excluding National Capital Region) 17 43 0 24 16 0 0 60 40 13
2017 Northwest Territories 0 27 13 20 40 0 0 27 60 15
2017 Nunavut 21 34 13 8 21 2 0 56 30 36
2017 Alberta 13 48 15 8 15 0 0 61 24 71
2017 Prince Edward Island 29 32 17 17 4 2 0 62 21 55
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 17 83 639
2017 Ontario (excluding National Capital Region) 38 62 18
2017 Nunavut 16 84 36
2017 Alberta 21 79 71
2017 Prince Edward Island 11 89 55
2014 National Capital Region 16 84 832
2014 British Columbia 0 100 15
2014 Alberta 19 81 80
2014 Prince Edward Island 15 85 71

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 84 16 109
2017 Alberta 53 47 15
2014 National Capital Region 83 17 130
2014 Alberta 80 20 15
2014 Prince Edward Island 91 9 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 25 3 4 2 0 2 90 7 91
2014 National Capital Region 72 19 2 6 2 0 0 91 7 108
2014 Alberta 67 25 8 0 0 0 0 92 0 12
2014 Prince Edward Island 50 40 0 10 0 0 0 90 10 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 27 17 8 9 2 1 37 63 639
2017 Ontario (excluding National Capital Region) 41 15 17 17 6 0 4 43 57 18
2017 Quebec (excluding National Capital Region) 7 30 24 30 0 8 0 8 92 13
2017 Northwest Territories 7 20 39 7 27 0 0 7 93 15
2017 Nunavut 21 26 11 11 19 0 12 24 76 36
2017 Alberta 22 38 18 8 10 1 1 23 77 71
2017 Prince Edward Island 20 23 30 12 13 2 0 21 79 55

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 378
2017 Ontario (excluding National Capital Region) 46 10
2017 Quebec (excluding National Capital Region) 37 11
2017 Northwest Territories 21 14
2017 Nunavut 22 24
2017 Alberta 38 53
2017 Prince Edward Island 23 42

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 378
2017 Ontario (excluding National Capital Region) 51 10
2017 Quebec (excluding National Capital Region) 33 11
2017 Northwest Territories 65 14
2017 Nunavut 26 24
2017 Alberta 40 53
2017 Prince Edward Island 20 42

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 378
2017 Ontario (excluding National Capital Region) 11 10
2017 Quebec (excluding National Capital Region) 7 11
2017 Northwest Territories 28 14
2017 Nunavut 20 24
2017 Alberta 13 53
2017 Prince Edward Island 7 42

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 378
2017 Ontario (excluding National Capital Region) 13 10
2017 Quebec (excluding National Capital Region) 45 11
2017 Northwest Territories 28 14
2017 Nunavut 24 24
2017 Alberta 22 53
2017 Prince Edward Island 59 42

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 378
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 10 11
2017 Northwest Territories 7 14
2017 Nunavut 5 24
2017 Alberta 0 53
2017 Prince Edward Island 2 42

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 378
2017 Ontario (excluding National Capital Region) 43 10
2017 Quebec (excluding National Capital Region) 10 11
2017 Northwest Territories 64 14
2017 Nunavut 61 24
2017 Alberta 33 53
2017 Prince Edward Island 45 42

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 8 56 16 7 2 11 377
2017 Ontario (excluding National Capital Region) 29 29 7 11 0 24 10
2017 Quebec (excluding National Capital Region) 8 40 10 11 9 21 10
2017 Northwest Territories 0 28 28 14 14 15 14
2017 Nunavut 4 38 24 12 8 14 22
2017 Alberta 11 75 2 3 4 6 52
2017 Prince Edward Island 13 49 20 5 3 10 39

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 27 9 13 9 1 8 67 23 382
2017 Ontario (excluding National Capital Region) 52 11 21 0 7 0 9 69 8 10
2017 Quebec (excluding National Capital Region) 24 10 0 18 28 0 19 43 57 11
2017 Northwest Territories 7 22 22 21 22 0 7 31 46 14
2017 Nunavut 24 11 34 11 20 0 0 34 31 24
2017 Alberta 24 36 9 17 8 0 6 63 27 53
2017 Prince Edward Island 25 21 11 7 21 5 10 54 33 43

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 12 10 13 37 4 19 21 65 382
2017 Ontario (excluding National Capital Region) 18 22 30 0 21 0 9 44 23 10
2017 Quebec (excluding National Capital Region) 17 10 27 28 9 0 10 30 41 11
2017 Northwest Territories 0 14 14 14 58 0 0 14 72 14
2017 Nunavut 13 13 17 11 43 0 4 27 56 24
2017 Alberta 6 17 17 12 7 6 35 39 32 53
2017 Prince Edward Island 5 2 13 14 42 7 17 9 73 43
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