2017 Public Service Employee Survey Results for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - RE

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 50 40 2 6 1 0 0 90 7 83
2017 RE-03 56 44 0 0 0 0 0 100 0 20
2017 RE-04 47 27 7 13 7 0 0 73 20 15
2017 RE-05 50 42 4 4 0 0 0 93 4 28
2017 RE-06 40 60 0 0 0 0 0 100 0 10
2014 RE 48 39 5 6 2 0 0 88 8 64
2014 RE-04 50 33 11 6 0 0 0 83 6 18
2014 RE-05 38 38 6 19 0 0 0 75 19 16
2014 RE-06 40 60 0 0 0 0 0 100 0 10
2011 RE 46 46 5 3 0 0 0 92 3 39
2011 RE-05 14 71 14 0 0 0 0 86 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 74 19 5 1 1 0 0 93 2 83
2017 RE-03 76 20 5 0 0 0 0 95 0 20
2017 RE-04 73 13 7 7 0 0 0 87 7 15
2017 RE-05 65 25 7 0 4 0 0 89 4 28
2017 RE-06 81 19 0 0 0 0 0 100 0 10
2014 RE 81 16 2 2 0 0 0 97 2 63
2014 RE-04 65 35 0 0 0 0 0 100 0 17
2014 RE-05 69 19 6 6 0 0 0 88 6 16
2014 RE-06 100 0 0 0 0 0 0 100 0 10
2011 RE 77 13 0 8 0 3 0 92 8 39
2011 RE-05 64 29 0 7 0 0 0 93 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 74 18 2 4 1 0 0 92 5 83
2017 RE-03 68 15 5 12 0 0 0 83 12 20
2017 RE-04 80 20 0 0 0 0 0 100 0 15
2017 RE-05 72 18 4 4 4 0 0 89 7 28
2017 RE-06 71 29 0 0 0 0 0 100 0 10
2014 RE 78 14 0 6 2 0 0 92 8 64
2014 RE-04 72 17 0 11 0 0 0 89 11 18
2014 RE-05 69 25 0 0 6 0 0 94 6 16
2014 RE-06 80 10 0 10 0 0 0 90 10 10
2011 RE 74 21 0 3 3 0 0 95 5 39
2011 RE-05 71 21 0 7 0 0 0 93 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 48 29 6 11 6 0 0 77 17 83
2017 RE-03 76 20 0 5 0 0 0 95 5 20
2017 RE-04 40 27 13 7 13 0 0 67 20 15
2017 RE-05 35 36 4 18 7 0 0 72 25 28
2017 RE-06 50 40 0 10 0 0 0 90 10 10
2014 RE 63 25 5 5 3 0 0 88 8 64
2014 RE-04 61 28 0 6 6 0 0 89 11 18
2014 RE-05 44 44 13 0 0 0 0 88 0 16
2014 RE-06 60 30 0 10 0 0 0 90 10 10
2011 RE 46 41 5 5 3 0 0 87 8 39
2011 RE-05 21 57 7 7 7 0 0 79 14 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 29 42 13 10 2 3 1 74 12 83
2017 RE-03 39 36 10 5 0 5 5 84 5 20
2017 RE-04 7 53 13 20 7 0 0 60 27 15
2017 RE-05 25 39 21 11 0 4 0 67 11 28
2017 RE-06 50 30 10 0 9 0 0 81 9 10
2014 RE 34 42 11 9 3 0 0 77 13 64
2014 RE-04 28 39 6 22 6 0 0 67 28 18
2014 RE-05 25 44 19 13 0 0 0 69 13 16
2014 RE-06 30 70 0 0 0 0 0 100 0 10
2011 RE 28 49 18 3 0 0 3 79 3 39
2011 RE-05 0 64 29 7 0 0 0 64 7 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 41 40 7 10 3 0 0 81 12 83
2017 RE-03 34 41 5 20 0 0 0 76 20 20
2017 RE-04 47 33 13 7 0 0 0 80 7 15
2017 RE-05 50 35 4 7 4 0 0 86 11 28
2017 RE-06 50 50 0 0 0 0 0 100 0 10
2014 RE 52 36 6 3 3 0 0 88 6 64
2014 RE-04 61 33 0 0 6 0 0 94 6 18
2014 RE-05 31 69 0 0 0 0 0 100 0 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10
2011 RE 41 38 13 8 0 0 0 79 8 39
2011 RE-05 14 64 7 14 0 0 0 79 14 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 46 41 5 5 4 0 0 87 9 83
2017 RE-03 44 46 0 10 0 0 0 90 10 20
2017 RE-04 53 27 7 13 0 0 0 80 13 15
2017 RE-05 47 42 4 0 7 0 0 89 7 28
2017 RE-06 70 30 0 0 0 0 0 100 0 10
2014 RE 58 27 6 5 5 0 0 84 9 64
2014 RE-04 78 17 0 0 6 0 0 94 6 18
2014 RE-05 44 50 0 6 0 0 0 94 6 16
2014 RE-06 70 30 0 0 0 0 0 100 0 10
2011 RE 51 28 13 8 0 0 0 79 8 39
2011 RE-05 21 50 21 7 0 0 0 71 7 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 51 36 10 4 0 0 0 87 4 83
2017 RE-03 76 20 5 0 0 0 0 95 0 20
2017 RE-04 53 40 7 0 0 0 0 93 0 15
2017 RE-05 43 32 18 7 0 0 0 75 7 28
2017 RE-06 30 60 10 0 0 0 0 90 0 10
2014 RE 60 29 8 3 0 0 0 89 3 63
2014 RE-04 59 18 18 6 0 0 0 76 6 17
2014 RE-05 44 38 13 6 0 0 0 81 6 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 46 35 1 8 8 1 0 82 17 83
2017 RE-03 68 22 0 5 5 0 0 90 10 20
2017 RE-04 27 40 7 20 7 0 0 67 27 15
2017 RE-05 43 39 0 11 4 4 0 85 15 28
2017 RE-06 40 50 0 0 9 0 0 91 9 10
2014 RE 47 27 9 9 6 2 0 75 16 64
2014 RE-04 50 11 17 22 0 0 0 61 22 18
2014 RE-05 31 44 6 13 6 0 0 75 19 16
2014 RE-06 50 40 0 0 10 0 0 90 10 10
2011 RE 36 36 21 5 3 0 0 72 8 39
2011 RE-05 21 43 21 14 0 0 0 64 14 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 52 27 5 8 4 2 1 82 12 83
2017 RE-03 54 15 7 10 5 5 5 76 16 20
2017 RE-04 40 40 0 13 7 0 0 80 20 15
2017 RE-05 54 28 11 4 0 4 0 85 4 28
2017 RE-06 81 10 0 9 0 0 0 91 9 10
2014 RE 36 27 9 11 5 6 6 71 18 64
2014 RE-04 39 22 6 22 0 11 0 69 25 18
2014 RE-05 56 19 6 13 0 6 0 80 13 16
2014 RE-06 30 40 10 0 10 0 10 78 11 10
2011 RE 33 28 10 15 8 3 3 65 24 39
2011 RE-05 29 29 14 21 7 0 0 57 29 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 34 48 6 8 4 0 0 82 12 83
2017 RE-03 44 36 10 10 0 0 0 80 10 20
2017 RE-04 33 53 0 7 7 0 0 87 13 15
2017 RE-05 29 53 4 11 4 0 0 82 14 28
2017 RE-06 40 50 0 10 0 0 0 90 10 10
2014 RE 44 42 8 3 3 0 0 86 6 64
2014 RE-04 56 33 6 0 6 0 0 89 6 18
2014 RE-05 19 75 0 6 0 0 0 94 6 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10
2011 RE 33 49 5 10 3 0 0 82 13 39
2011 RE-05 7 71 7 14 0 0 0 79 14 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 33 39 12 12 4 1 0 72 16 83
2017 RE-03 54 27 5 10 0 5 0 85 10 20
2017 RE-04 20 67 0 0 13 0 0 87 13 15
2017 RE-05 29 39 14 18 0 0 0 68 18 28
2017 RE-06 20 30 29 10 10 0 0 50 20 10
2014 RE 33 41 5 13 6 3 0 76 19 64
2014 RE-04 33 39 6 11 11 0 0 72 22 18
2014 RE-05 19 56 6 6 0 13 0 86 7 16
2014 RE-06 20 60 0 20 0 0 0 80 20 10
2011 RE 23 38 15 15 8 0 0 62 23 39
2011 RE-05 21 14 21 21 21 0 0 36 43 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 29 36 14 13 7 0 0 65 20 83
2017 RE-03 44 41 5 10 0 0 0 85 10 20
2017 RE-04 20 47 13 7 13 0 0 67 20 15
2017 RE-05 26 28 14 18 14 0 0 54 32 28
2017 RE-06 20 60 10 10 0 0 0 80 10 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 43 42 7 4 4 0 1 86 7 83
2017 RE-03 61 24 5 5 0 0 5 90 5 20
2017 RE-04 53 33 0 7 7 0 0 87 13 15
2017 RE-05 36 46 7 4 7 0 0 82 11 28
2017 RE-06 20 80 0 0 0 0 0 100 0 10
2014 RE 59 36 3 0 2 0 0 95 2 64
2014 RE-04 61 33 0 0 6 0 0 94 6 18
2014 RE-05 50 50 0 0 0 0 0 100 0 16
2014 RE-06 80 20 0 0 0 0 0 100 0 10
2011 RE 36 54 5 5 0 0 0 90 5 39
2011 RE-05 21 57 14 7 0 0 0 79 7 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 34 38 13 13 1 1 0 72 14 83
2017 RE-03 49 46 5 0 0 0 0 95 0 20
2017 RE-04 20 40 20 20 0 0 0 60 20 15
2017 RE-05 36 28 7 21 4 4 0 67 26 28
2017 RE-06 30 40 10 19 0 0 0 71 19 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 55 31 10 2 1 0 0 87 4 82
2017 RE-03 61 29 10 0 0 0 0 90 0 20
2017 RE-04 60 27 7 7 0 0 0 87 7 15
2017 RE-05 47 32 14 4 4 0 0 79 7 28
2017 RE-06 60 40 0 0 0 0 0 100 0 10
2014 RE 63 28 5 3 2 0 0 91 5 64
2014 RE-04 72 22 0 0 6 0 0 94 6 18
2014 RE-05 44 50 0 6 0 0 0 94 6 16
2014 RE-06 80 20 0 0 0 0 0 100 0 10
2011 RE 59 31 10 0 0 0 0 90 0 39
2011 RE-05 36 50 14 0 0 0 0 86 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 37 39 7 13 4 0 0 76 17 82
2017 RE-03 51 29 10 10 0 0 0 80 10 20
2017 RE-04 20 60 0 13 7 0 0 80 20 15
2017 RE-05 29 35 7 21 7 0 0 65 28 28
2017 RE-06 50 40 0 9 0 0 0 91 9 10
2014 RE 31 50 6 8 5 0 0 81 13 64
2014 RE-04 22 50 11 17 0 0 0 72 17 18
2014 RE-05 31 63 0 0 6 0 0 94 6 16
2014 RE-06 40 60 0 0 0 0 0 100 0 10
2011 RE 36 49 5 8 3 0 0 85 10 39
2011 RE-05 29 57 0 14 0 0 0 86 14 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 40 41 6 7 5 0 0 82 12 81
2017 RE-03 61 34 0 5 0 0 0 95 5 20
2017 RE-04 27 40 13 7 13 0 0 67 20 15
2017 RE-05 29 46 7 11 7 0 0 75 18 28
2017 RE-06 40 50 0 10 0 0 0 90 10 10
2014 RE 43 41 8 5 3 0 0 84 8 63
2014 RE-04 39 33 11 11 6 0 0 72 17 18
2014 RE-05 38 56 0 6 0 0 0 94 6 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 39 36 10 13 2 0 0 75 16 82
2017 RE-03 59 32 0 10 0 0 0 90 10 20
2017 RE-04 33 40 13 7 7 0 0 73 13 15
2017 RE-05 29 32 14 21 4 0 0 61 25 28
2017 RE-06 40 40 0 19 0 0 0 81 19 10
2014 RE 45 41 6 3 3 2 0 87 6 64
2014 RE-04 50 28 11 6 6 0 0 78 11 18
2014 RE-05 38 50 6 0 0 6 0 93 0 16
2014 RE-06 30 70 0 0 0 0 0 100 0 10
2011 RE 46 38 5 10 0 0 0 85 10 39
2011 RE-05 29 50 7 14 0 0 0 79 14 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 38 42 11 5 5 0 0 79 10 82
2017 RE-03 49 32 5 10 5 0 0 80 15 20
2017 RE-04 40 47 0 0 13 0 0 87 13 15
2017 RE-05 36 35 18 7 4 0 0 72 11 28
2017 RE-06 30 60 10 0 0 0 0 90 0 10
2014 RE 53 38 6 3 0 0 0 91 3 64
2014 RE-04 56 39 0 6 0 0 0 94 6 18
2014 RE-05 38 56 6 0 0 0 0 94 0 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10
2011 RE 31 54 8 8 0 0 0 85 8 39
2011 RE-05 7 71 7 14 0 0 0 79 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 28 38 18 8 7 0 1 66 16 83
2017 RE-03 29 56 5 0 5 0 5 90 5 20
2017 RE-04 20 40 7 27 7 0 0 60 33 15
2017 RE-05 32 33 32 4 0 0 0 65 4 28
2017 RE-06 10 30 20 10 29 0 0 40 40 10
2014 RE 39 31 17 9 3 0 0 70 13 64
2014 RE-04 39 39 17 6 0 0 0 78 6 18
2014 RE-05 31 44 25 0 0 0 0 75 0 16
2014 RE-06 30 30 10 10 20 0 0 60 30 10
2011 RE 28 46 13 10 3 0 0 74 13 39
2011 RE-05 7 64 14 14 0 0 0 71 14 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 14 27 35 12 6 3 2 19 44 83
2017 RE-03 5 15 32 24 15 5 5 43 22 20
2017 RE-04 27 7 60 7 0 0 0 7 33 15
2017 RE-05 21 28 32 7 7 4 0 15 52 28
2017 RE-06 0 60 30 10 0 0 0 10 60 10
2014 RE 6 27 38 19 9 2 0 29 33 64
2014 RE-04 6 28 39 17 11 0 0 28 33 18
2014 RE-05 13 31 44 6 0 6 0 7 47 16
2014 RE-06 10 40 40 10 0 0 0 10 50 10
2011 RE 8 23 46 15 3 0 5 19 32 39
2011 RE-05 14 36 50 0 0 0 0 0 50 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 6 8 29 27 21 6 2 52 16 82
2017 RE-03 0 0 15 34 41 10 0 84 0 20
2017 RE-04 13 13 13 40 20 0 0 60 27 15
2017 RE-05 11 15 29 15 18 8 4 38 29 27
2017 RE-06 0 10 80 10 0 0 0 10 10 10
2014 RE 0 14 22 25 33 3 3 62 15 64
2014 RE-04 0 6 17 33 39 6 0 76 6 18
2014 RE-05 0 19 25 19 31 6 0 53 20 16
2014 RE-06 0 30 20 20 30 0 0 50 30 10
2011 RE 8 10 18 46 10 3 5 61 19 39
2011 RE-05 7 14 36 36 7 0 0 43 21 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 12 19 36 13 13 3 4 28 33 83
2017 RE-03 0 10 32 24 29 5 0 57 10 20
2017 RE-04 27 13 33 13 13 0 0 27 40 15
2017 RE-05 14 25 39 11 7 4 0 19 41 28
2017 RE-06 0 20 70 0 10 0 0 10 20 10
2014 RE 5 20 27 23 20 3 2 46 26 64
2014 RE-04 6 6 17 33 33 0 6 71 12 18
2014 RE-05 6 25 31 13 13 13 0 29 36 16
2014 RE-06 0 30 20 30 20 0 0 50 30 10
2011 RE 13 13 31 31 3 3 8 37 29 39
2011 RE-05 29 14 50 7 0 0 0 7 43 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 11 19 29 24 13 3 1 38 31 83
2017 RE-03 0 10 17 39 29 5 0 72 10 20
2017 RE-04 27 20 27 20 7 0 0 27 47 15
2017 RE-05 4 28 32 21 11 4 0 33 33 28
2017 RE-06 29 0 50 10 10 0 0 20 29 10
2014 RE 8 16 31 25 17 2 2 44 24 64
2014 RE-04 0 11 28 28 33 0 0 61 11 18
2014 RE-05 13 25 50 6 0 6 0 7 40 16
2014 RE-06 10 30 20 40 0 0 0 40 40 10
2011 RE 5 13 38 28 8 3 5 39 19 39
2011 RE-05 7 21 57 14 0 0 0 14 29 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 16 25 24 20 6 7 2 28 45 83
2017 RE-03 10 10 10 46 10 10 5 66 23 20
2017 RE-04 20 27 33 13 0 7 0 14 50 15
2017 RE-05 7 32 32 11 7 12 0 20 44 28
2017 RE-06 20 50 30 0 0 0 0 0 70 10
2014 RE 9 27 17 17 20 3 6 41 40 64
2014 RE-04 6 17 22 28 22 6 0 53 24 18
2014 RE-05 19 31 6 19 6 6 13 31 62 16
2014 RE-06 10 60 10 20 0 0 0 20 70 10
2011 RE 15 23 23 26 5 3 5 33 42 39
2011 RE-05 21 29 29 21 0 0 0 21 50 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 6 8 39 24 12 5 5 40 16 82
2017 RE-03 5 5 32 29 15 15 0 52 11 20
2017 RE-04 7 13 40 33 7 0 0 40 20 15
2017 RE-05 0 11 42 14 18 4 11 38 13 28
2017 RE-06 10 0 50 30 10 0 0 40 10 10
2014 RE 2 11 22 31 22 6 6 61 14 64
2014 RE-04 0 11 22 39 17 11 0 63 13 18
2014 RE-05 6 13 25 31 6 13 6 46 23 16
2014 RE-06 0 20 30 40 10 0 0 50 20 10
2011 RE 5 10 33 26 13 5 8 44 18 39
2011 RE-05 7 14 43 21 14 0 0 36 21 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 6 18 27 28 11 6 4 43 27 83
2017 RE-03 0 10 15 41 20 10 5 71 11 20
2017 RE-04 13 13 33 20 13 7 0 36 29 15
2017 RE-05 7 32 18 28 7 4 4 38 42 28
2017 RE-06 0 10 60 20 10 0 0 30 10 10
2014 RE 6 9 34 31 16 2 2 48 16 64
2014 RE-04 0 17 22 39 22 0 0 61 17 18
2014 RE-05 13 0 44 38 0 6 0 40 13 16
2014 RE-06 0 10 70 10 10 0 0 20 10 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 72 17 4 2 1 2 2 92 4 83
2017 RE-03 64 10 17 0 0 0 10 81 0 20
2017 RE-04 80 13 0 0 7 0 0 93 7 15
2017 RE-05 71 18 0 7 0 4 0 93 7 28
2017 RE-06 80 20 0 0 0 0 0 100 0 10
2014 RE 83 17 0 0 0 0 0 100 0 64
2014 RE-04 83 17 0 0 0 0 0 100 0 18
2014 RE-05 75 25 0 0 0 0 0 100 0 16
2014 RE-06 90 10 0 0 0 0 0 100 0 10
2011 RE 82 13 0 0 5 0 0 95 5 38
2011 RE-05 77 15 0 0 8 0 0 92 8 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 20 35 16 8 2 12 6 67 13 83
2017 RE-03 39 29 12 0 0 10 10 85 0 20
2017 RE-04 0 33 20 13 7 13 13 45 27 15
2017 RE-05 18 35 14 11 4 15 4 65 17 28
2017 RE-06 30 40 0 19 0 10 0 78 22 10
2014 RE 41 31 8 3 2 8 8 85 6 64
2014 RE-04 33 28 0 11 6 11 11 79 21 18
2014 RE-05 38 44 0 0 0 13 6 100 0 16
2014 RE-06 40 30 10 0 0 10 10 88 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 48 27 10 9 4 3 0 77 13 83
2017 RE-03 64 17 5 15 0 0 0 80 15 20
2017 RE-04 33 20 13 20 7 7 0 57 29 15
2017 RE-05 32 46 7 4 7 4 0 81 11 28
2017 RE-06 91 0 0 9 0 0 0 91 9 10
2014 RE 61 20 6 6 5 2 0 83 11 64
2014 RE-04 56 11 11 17 6 0 0 67 22 18
2014 RE-05 56 31 0 0 6 6 0 93 7 16
2014 RE-06 80 20 0 0 0 0 0 100 0 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 35 46 7 6 6 0 0 81 12 83
2017 RE-03 49 32 10 10 0 0 0 80 10 20
2017 RE-04 33 40 7 7 13 0 0 73 20 15
2017 RE-05 22 60 4 7 7 0 0 82 14 28
2017 RE-06 40 50 10 0 0 0 0 90 0 10
2014 RE 47 38 8 5 2 2 0 86 6 64
2014 RE-04 33 44 11 6 6 0 0 78 11 18
2014 RE-05 38 50 0 6 0 6 0 93 7 16
2014 RE-06 50 50 0 0 0 0 0 100 0 10
2011 RE 59 31 5 5 0 0 0 90 5 39
2011 RE-05 50 43 0 7 0 0 0 93 7 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 34 33 13 10 6 5 0 70 16 83
2017 RE-03 34 27 15 10 0 15 0 71 11 20
2017 RE-04 27 27 13 13 20 0 0 53 33 15
2017 RE-05 22 50 11 11 4 4 0 74 15 28
2017 RE-06 71 19 10 0 0 0 0 90 0 10
2014 RE 41 31 9 6 3 9 0 79 10 64
2014 RE-04 17 33 11 22 6 11 0 56 31 18
2014 RE-05 38 31 13 0 0 19 0 85 0 16
2014 RE-06 70 30 0 0 0 0 0 100 0 10
2011 RE 67 26 0 8 0 0 0 92 8 39
2011 RE-05 57 36 0 7 0 0 0 93 7 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 10 28 21 10 9 21 2 49 24 82
2017 RE-03 15 36 18 5 0 26 0 69 7 19
2017 RE-04 0 33 13 7 13 33 0 50 30 15
2017 RE-05 4 21 32 11 11 19 4 32 27 28
2017 RE-06 30 40 10 10 9 0 0 71 19 10
2014 RE 17 27 19 13 3 20 2 56 20 64
2014 RE-04 17 17 17 11 11 28 0 46 31 18
2014 RE-05 6 19 13 25 0 31 6 40 40 16
2014 RE-06 30 40 20 10 0 0 0 70 10 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 51 37 4 6 3 0 0 88 8 83
2017 RE-03 71 24 0 5 0 0 0 95 5 20
2017 RE-04 47 33 7 7 7 0 0 80 13 15
2017 RE-05 33 53 7 7 0 0 0 86 7 28
2017 RE-06 71 20 0 9 0 0 0 91 9 10
2014 RE 58 33 5 3 2 0 0 91 5 64
2014 RE-04 44 44 0 11 0 0 0 89 11 18
2014 RE-05 50 50 0 0 0 0 0 100 0 16
2014 RE-06 70 20 10 0 0 0 0 90 0 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 37 47 5 6 5 0 0 84 11 83
2017 RE-03 44 56 0 0 0 0 0 100 0 20
2017 RE-04 20 53 0 13 13 0 0 73 27 15
2017 RE-05 43 39 4 11 4 0 0 82 14 28
2017 RE-06 50 29 10 0 10 0 0 80 10 10
2014 RE 42 41 9 3 5 0 0 83 8 64
2014 RE-04 44 22 17 6 11 0 0 67 17 18
2014 RE-05 38 50 6 0 6 0 0 88 6 16
2014 RE-06 50 50 0 0 0 0 0 100 0 10
2011 RE 36 36 10 8 8 3 0 74 16 39
2011 RE-05 29 36 7 14 14 0 0 64 29 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 46 39 6 3 4 2 0 86 7 83
2017 RE-03 54 36 5 0 0 5 0 95 0 20
2017 RE-04 47 47 0 0 7 0 0 93 7 15
2017 RE-05 40 42 11 4 0 4 0 85 4 28
2017 RE-06 40 40 0 9 10 0 0 81 19 10
2014 RE 56 27 8 3 2 5 0 87 5 64
2014 RE-04 50 28 6 6 6 6 0 82 12 18
2014 RE-05 38 44 0 6 0 13 0 93 7 16
2014 RE-06 90 10 0 0 0 0 0 100 0 10
2011 RE 41 31 15 5 5 3 0 74 11 39
2011 RE-05 21 36 21 14 7 0 0 57 21 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 37 40 7 5 6 3 1 81 12 83
2017 RE-03 49 29 0 12 0 5 5 87 13 20
2017 RE-04 33 53 7 0 7 0 0 87 7 15
2017 RE-05 28 39 18 4 7 4 0 70 11 28
2017 RE-06 50 40 0 0 10 0 0 90 10 10
2014 RE 48 34 8 6 3 0 0 83 9 64
2014 RE-04 33 39 6 17 6 0 0 72 22 18
2014 RE-05 44 38 13 6 0 0 0 81 6 16
2014 RE-06 70 30 0 0 0 0 0 100 0 10
2011 RE 49 33 3 8 5 3 0 84 13 39
2011 RE-05 36 43 7 7 7 0 0 79 14 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 89 11 0 0 0 0 0 100 0 83
2017 RE-03 88 12 0 0 0 0 0 100 0 20
2017 RE-04 87 13 0 0 0 0 0 100 0 15
2017 RE-05 89 11 0 0 0 0 0 100 0 28
2017 RE-06 91 9 0 0 0 0 0 100 0 10
2014 RE 95 5 0 0 0 0 0 100 0 64
2014 RE-04 89 11 0 0 0 0 0 100 0 18
2014 RE-05 100 0 0 0 0 0 0 100 0 16
2014 RE-06 100 0 0 0 0 0 0 100 0 10
2011 RE 85 10 0 3 3 0 0 95 5 39
2011 RE-05 79 14 0 7 0 0 0 93 7 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 58 25 3 10 2 0 1 85 12 82
2017 RE-03 54 29 7 5 0 0 5 87 5 20
2017 RE-04 50 29 0 14 7 0 0 79 21 14
2017 RE-05 58 28 0 14 0 0 0 86 14 28
2017 RE-06 81 10 9 0 0 0 0 91 0 10
2014 RE 48 19 5 9 8 6 5 75 19 64
2014 RE-04 33 0 11 17 22 6 11 40 47 18
2014 RE-05 50 25 6 0 0 19 0 92 0 16
2014 RE-06 70 20 0 10 0 0 0 90 10 10
2011 RE 41 31 5 15 5 0 3 74 21 39
2011 RE-05 50 29 0 14 0 0 7 85 15 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 59 25 7 6 2 1 0 85 8 83
2017 RE-03 68 20 7 0 0 5 0 93 0 20
2017 RE-04 53 27 7 7 7 0 0 80 13 15
2017 RE-05 54 32 0 14 0 0 0 86 14 28
2017 RE-06 60 10 20 0 9 0 0 71 9 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 59 33 3 4 1 0 0 92 5 83
2017 RE-03 68 32 0 0 0 0 0 100 0 20
2017 RE-04 73 20 0 0 7 0 0 93 7 15
2017 RE-05 43 50 4 4 0 0 0 93 4 28
2017 RE-06 60 10 9 20 0 0 0 71 20 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 45 34 9 8 4 0 0 79 12 82
2017 RE-03 59 41 0 0 0 0 0 100 0 20
2017 RE-04 47 27 0 13 13 0 0 73 27 15
2017 RE-05 34 40 11 15 0 0 0 74 15 27
2017 RE-06 40 30 9 10 10 0 0 71 20 10
2014 RE 58 25 9 6 2 0 0 83 8 64
2014 RE-04 50 28 6 11 6 0 0 78 17 18
2014 RE-05 50 38 13 0 0 0 0 88 0 16
2014 RE-06 80 20 0 0 0 0 0 100 0 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 22 29 22 7 0 7 14 64 8 14
2017 RE-06 30 10 20 9 0 10 20 58 13 10
2014 RE 38 23 8 8 8 15 0 73 18 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 32 29 11 18 3 7 0 65 23 83
2017 RE-03 44 27 10 5 0 15 0 83 6 20
2017 RE-04 27 27 13 27 0 7 0 57 29 15
2017 RE-05 22 35 4 25 7 7 0 62 34 28
2017 RE-06 20 30 20 20 9 0 0 50 29 10
2014 RE 41 39 13 2 2 5 0 84 3 64
2014 RE-04 39 44 6 0 0 11 0 94 0 18
2014 RE-05 31 50 13 0 0 6 0 87 0 16
2014 RE-06 40 30 30 0 0 0 0 70 0 10
2011 RE 23 33 21 10 10 3 0 58 21 39
2011 RE-05 0 36 43 0 21 0 0 36 21 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 35 26 10 17 10 4 0 63 27 83
2017 RE-03 59 32 0 5 0 5 0 95 5 20
2017 RE-04 20 33 7 27 13 0 0 53 40 15
2017 RE-05 26 11 21 14 21 7 0 39 38 28
2017 RE-06 20 30 10 40 0 0 0 50 40 10
2014 RE 42 38 11 6 2 2 0 81 8 64
2014 RE-04 50 28 17 6 0 0 0 78 6 18
2014 RE-05 25 50 13 6 0 6 0 80 7 16
2014 RE-06 40 40 10 0 10 0 0 80 10 10
2011 RE 21 31 15 21 10 3 0 53 32 39
2011 RE-05 0 21 29 29 21 0 0 21 50 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 20 26 19 14 12 10 0 50 29 83
2017 RE-03 29 27 10 0 5 29 0 79 7 20
2017 RE-04 13 27 20 13 20 7 0 43 36 15
2017 RE-05 15 18 25 25 14 4 0 34 40 28
2017 RE-06 10 40 20 20 9 0 0 50 29 10
2014 RE 33 30 19 11 2 6 0 67 13 64
2014 RE-04 33 28 17 17 0 6 0 65 18 18
2014 RE-05 13 38 25 6 0 19 0 62 8 16
2014 RE-06 30 40 0 20 10 0 0 70 30 10
2011 RE 18 28 31 18 5 0 0 46 23 39
2011 RE-05 0 7 43 43 7 0 0 7 50 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 27 40 6 13 11 4 0 69 25 83
2017 RE-03 39 36 5 10 0 10 0 84 11 20
2017 RE-04 0 60 0 20 20 0 0 60 40 15
2017 RE-05 22 39 7 18 14 0 0 61 32 28
2017 RE-06 20 50 20 9 0 0 0 71 9 10
2014 RE 41 39 14 3 3 0 0 80 6 64
2014 RE-04 50 39 6 6 0 0 0 89 6 18
2014 RE-05 31 38 31 0 0 0 0 69 0 16
2014 RE-06 20 60 10 0 10 0 0 80 10 10
2011 RE 18 34 16 16 13 3 0 54 30 38
2011 RE-05 0 14 29 21 29 7 0 15 54 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 21 29 11 25 10 5 0 52 36 83
2017 RE-03 41 20 5 10 5 20 0 76 18 20
2017 RE-04 7 33 0 27 33 0 0 40 60 15
2017 RE-05 15 25 14 39 7 0 0 40 46 28
2017 RE-06 10 40 30 19 0 0 0 50 19 10
2014 RE 36 28 20 11 3 2 0 65 14 64
2014 RE-04 33 28 11 11 11 6 0 65 24 18
2014 RE-05 19 38 38 6 0 0 0 56 6 16
2014 RE-06 30 40 0 30 0 0 0 70 30 10
2011 RE 15 38 10 31 5 0 0 54 36 39
2011 RE-05 0 14 29 50 7 0 0 14 57 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 33 39 7 12 7 1 0 73 19 83
2017 RE-03 66 29 0 5 0 0 0 95 5 20
2017 RE-04 20 40 7 7 27 0 0 60 33 15
2017 RE-05 26 35 4 25 7 4 0 63 33 28
2017 RE-06 10 60 30 0 0 0 0 70 0 10
2014 RE 53 31 11 2 3 0 0 84 5 64
2014 RE-04 61 28 11 0 0 0 0 89 0 18
2014 RE-05 25 56 13 0 6 0 0 81 6 16
2014 RE-06 50 20 20 0 10 0 0 70 10 10
2011 RE 28 38 15 13 5 0 0 67 18 39
2011 RE-05 7 21 36 21 14 0 0 29 36 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 51 37 4 5 0 4 0 91 5 83
2017 RE-03 80 10 5 0 0 5 0 95 0 20
2017 RE-04 47 47 0 7 0 0 0 93 7 15
2017 RE-05 40 42 7 11 0 0 0 82 11 28
2017 RE-06 40 50 0 0 0 10 0 100 0 10
2014 RE 63 36 2 0 0 0 0 98 0 64
2014 RE-04 67 33 0 0 0 0 0 100 0 18
2014 RE-05 50 50 0 0 0 0 0 100 0 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10
2011 RE 49 36 10 3 0 3 0 87 3 39
2011 RE-05 29 50 14 7 0 0 0 79 7 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 30 29 8 17 5 11 0 66 25 83
2017 RE-03 54 15 5 17 5 5 0 72 23 20
2017 RE-04 20 33 13 13 7 13 0 62 23 15
2017 RE-05 22 25 7 25 4 18 0 57 34 28
2017 RE-06 20 50 10 9 0 10 0 78 10 10
2014 RE 41 31 9 9 5 2 3 75 15 64
2014 RE-04 44 28 6 11 6 6 0 76 18 18
2014 RE-05 13 50 19 6 6 0 6 67 13 16
2014 RE-06 50 20 10 20 0 0 0 70 20 10
2011 RE 38 21 10 8 10 8 5 68 21 39
2011 RE-05 21 7 7 14 21 14 14 40 50 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 14 23 20 20 7 15 1 44 32 83
2017 RE-03 15 24 10 27 0 24 0 52 35 20
2017 RE-04 13 33 13 13 20 7 0 50 36 15
2017 RE-05 7 18 32 21 7 12 4 29 33 28
2017 RE-06 20 30 10 10 9 20 0 63 24 10
2014 RE 27 40 21 8 0 5 0 70 8 63
2014 RE-04 22 44 17 6 0 11 0 75 6 18
2014 RE-05 13 56 13 13 0 6 0 73 13 16
2014 RE-06 50 30 10 10 0 0 0 80 10 10
2011 RE 10 23 36 13 3 13 3 39 18 39
2011 RE-05 7 7 50 14 7 14 0 17 25 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 12 10 13 21 23 17 5 28 56 83
2017 RE-03 24 10 10 12 10 20 15 52 33 20
2017 RE-04 7 7 7 20 47 13 0 15 77 15
2017 RE-05 4 11 14 28 25 19 0 17 65 28
2017 RE-06 10 10 20 20 9 20 10 29 42 10
2014 RE 20 22 14 11 9 13 11 55 27 64
2014 RE-04 17 22 6 17 6 28 6 58 33 18
2014 RE-05 0 44 25 6 0 19 6 58 8 16
2014 RE-06 30 10 10 0 20 0 30 57 29 10
2011 RE 13 15 23 15 10 18 5 37 33 39
2011 RE-05 0 14 29 21 14 21 0 18 45 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 71 15 2 6 1 4 0 90 7 83
2017 RE-03 68 10 5 5 0 12 0 89 6 20
2017 RE-04 73 20 0 7 0 0 0 93 7 15
2017 RE-05 71 11 4 7 4 4 0 85 11 28
2017 RE-06 71 19 0 10 0 0 0 90 10 10
2014 RE 81 14 3 2 0 0 0 95 2 64
2014 RE-04 78 11 6 6 0 0 0 89 6 18
2014 RE-05 69 25 6 0 0 0 0 94 0 16
2014 RE-06 80 20 0 0 0 0 0 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 65 19 4 5 4 4 0 88 9 83
2017 RE-03 76 20 0 0 0 5 0 100 0 20
2017 RE-04 67 7 7 7 7 7 0 79 14 15
2017 RE-05 50 28 7 7 4 4 0 81 11 28
2017 RE-06 71 19 0 0 10 0 0 90 10 10
2014 RE 70 13 2 9 2 2 3 87 11 64
2014 RE-04 72 17 0 11 0 0 0 89 11 18
2014 RE-05 50 19 0 19 6 0 6 73 27 16
2014 RE-06 90 10 0 0 0 0 0 100 0 10
2011 RE 69 23 3 3 0 0 3 95 3 39
2011 RE-05 64 29 0 7 0 0 0 93 7 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 28 33 14 12 6 7 0 65 19 83
2017 RE-03 39 36 15 0 0 10 0 84 0 20
2017 RE-04 13 27 0 27 20 13 0 46 54 15
2017 RE-05 21 28 21 21 0 8 0 54 23 28
2017 RE-06 30 40 10 0 19 0 0 71 19 10
2014 RE 31 31 14 14 3 6 0 67 18 64
2014 RE-04 17 39 0 28 6 11 0 63 38 18
2014 RE-05 25 31 25 6 0 13 0 64 7 16
2014 RE-06 40 20 30 10 0 0 0 60 10 10
2011 RE 13 38 26 10 8 5 0 54 19 39
2011 RE-05 0 21 43 14 21 0 0 21 36 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 16 21 12 19 18 9 5 42 44 82
2017 RE-03 34 10 5 15 10 22 5 60 33 20
2017 RE-04 0 33 7 13 33 7 7 38 54 15
2017 RE-05 11 18 18 29 11 8 4 33 46 27
2017 RE-06 10 30 10 20 29 0 0 40 50 10
2014 RE 27 30 9 13 16 2 5 60 30 64
2014 RE-04 28 17 0 17 33 6 0 47 53 18
2014 RE-05 13 44 19 6 13 0 6 60 20 16
2014 RE-06 50 30 20 0 0 0 0 80 0 10
2011 RE 10 41 15 15 15 0 3 53 32 39
2011 RE-05 0 43 14 21 21 0 0 43 43 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 29 51 10 5 4 0 2 82 8 83
2017 RE-03 49 41 5 0 0 0 5 95 0 20
2017 RE-04 7 67 7 13 7 0 0 73 20 15
2017 RE-05 19 64 7 4 7 0 0 82 11 28
2017 RE-06 50 30 10 9 0 0 0 81 9 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 46 28 11 4 5 7 0 80 9 83
2017 RE-03 59 27 0 0 0 15 0 100 0 20
2017 RE-04 33 33 13 7 7 7 0 71 14 15
2017 RE-05 36 32 18 7 4 4 0 71 11 28
2017 RE-06 50 30 10 0 9 0 0 81 9 10
2014 RE 58 28 6 2 0 5 2 92 2 64
2014 RE-04 56 22 11 0 0 11 0 88 0 18
2014 RE-05 50 38 0 0 0 6 6 100 0 16
2014 RE-06 70 20 0 10 0 0 0 90 10 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 46 35 10 4 4 2 0 83 7 82
2017 RE-03 61 29 0 0 0 10 0 100 0 20
2017 RE-04 33 47 20 0 0 0 0 80 0 15
2017 RE-05 33 33 11 11 11 0 0 67 22 27
2017 RE-06 71 29 0 0 0 0 0 100 0 10
2014 RE 55 36 6 3 0 0 0 91 3 64
2014 RE-04 56 33 11 0 0 0 0 89 0 18
2014 RE-05 38 56 6 0 0 0 0 94 0 16
2014 RE-06 60 30 0 10 0 0 0 90 10 10
2011 RE 46 38 8 5 3 0 0 85 8 39
2011 RE-05 21 57 7 7 7 0 0 79 14 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 53 33 8 5 1 0 0 86 6 82
2017 RE-03 76 20 5 0 0 0 0 95 0 20
2017 RE-04 29 43 21 7 0 0 0 71 7 14
2017 RE-05 50 32 7 11 0 0 0 82 11 28
2017 RE-06 50 40 0 0 9 0 0 91 9 10
2014 RE 56 39 5 0 0 0 0 95 0 64
2014 RE-04 61 33 6 0 0 0 0 94 0 18
2014 RE-05 38 63 0 0 0 0 0 100 0 16
2014 RE-06 60 40 0 0 0 0 0 100 0 10
2011 RE 54 26 18 3 0 0 0 79 3 39
2011 RE-05 29 43 29 0 0 0 0 71 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 52 21 14 5 5 2 0 75 10 83
2017 RE-03 66 15 5 5 0 10 0 89 5 20
2017 RE-04 47 27 13 0 13 0 0 73 13 15
2017 RE-05 40 28 14 11 7 0 0 68 18 28
2017 RE-06 60 20 19 0 0 0 0 81 0 10
2014 RE 62 27 8 3 0 0 0 89 3 63
2014 RE-04 61 28 11 0 0 0 0 89 0 18
2014 RE-05 31 50 13 6 0 0 0 81 6 16
2014 RE-06 80 10 10 0 0 0 0 90 0 10
2011 RE 38 33 21 8 0 0 0 72 8 39
2011 RE-05 7 43 36 14 0 0 0 50 14 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 45 29 13 11 2 0 0 74 13 83
2017 RE-03 61 29 5 5 0 0 0 90 5 20
2017 RE-04 27 53 7 0 13 0 0 80 13 15
2017 RE-05 36 18 25 21 0 0 0 54 21 28
2017 RE-06 40 40 0 19 0 0 0 81 19 10
2014 RE 55 36 8 2 0 0 0 91 2 64
2014 RE-04 61 28 11 0 0 0 0 89 0 18
2014 RE-05 25 69 6 0 0 0 0 94 0 16
2014 RE-06 70 30 0 0 0 0 0 100 0 10
2011 RE 41 28 18 13 0 0 0 69 13 39
2011 RE-05 14 21 36 29 0 0 0 36 29 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 34 26 12 12 9 6 1 65 23 83
2017 RE-03 44 15 10 12 5 15 0 69 20 20
2017 RE-04 20 47 20 0 13 0 0 67 13 15
2017 RE-05 33 21 11 25 4 7 0 58 30 28
2017 RE-06 50 40 0 10 0 0 0 90 10 10
2014 RE 48 28 14 5 3 2 0 78 8 64
2014 RE-04 50 17 17 17 0 0 0 67 17 18
2014 RE-05 19 50 31 0 0 0 0 69 0 16
2014 RE-06 60 30 10 0 0 0 0 90 0 10
2011 RE 38 23 18 13 5 3 0 63 18 39
2011 RE-05 14 21 21 29 7 7 0 38 38 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 RE 33 32 35 83
2017 RE-03 44 41 15 20
2017 RE-04 47 13 40 15
2017 RE-05 18 33 50 28
2017 RE-06 19 60 20 10
2014 RE 25 39 36 64
2014 RE-04 33 50 17 18
2014 RE-05 13 31 56 16
2014 RE-06 20 40 40 10
2011 RE 33 28 38 39
2011 RE-05 36 14 50 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 RE 7 18 54 0 21 0 28
2014 RE 0 38 63 0 9999 0 16
2011 RE 8 8 77 0 9999 8 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 RE 13 87 83
2014 RE-05 0 100 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 RE 54 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 RE 45 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 RE 55 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 RE 63 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 RE 46 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 RE 54 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 RE 54 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 RE 54 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 RE 63 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 RE 63 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 RE 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 RE 91 9 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 11 8 19 8 3 39 11 38 24 83
2017 RE-03 20 5 5 10 0 51 10 63 25 20
2017 RE-04 7 20 13 7 7 40 7 50 25 15
2017 RE-05 4 4 28 11 4 40 11 14 29 28
2017 RE-06 20 10 10 0 9 20 30 61 19 10
2014 RE 19 17 5 2 2 38 19 82 7 64
2014 RE-04 17 17 0 0 0 39 28 100 0 18
2014 RE-05 0 6 19 0 0 63 13 25 0 16
2014 RE-06 20 30 0 10 0 30 10 83 17 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 20 20 22 6 3 29 0 56 13 83
2017 RE-03 34 17 5 5 0 39 0 84 8 20
2017 RE-04 13 27 7 13 7 33 0 60 30 15
2017 RE-05 11 14 35 7 4 29 0 35 15 28
2017 RE-06 30 30 20 0 9 10 0 67 10 10
2014 RE 38 25 5 6 0 23 3 85 9 64
2014 RE-04 39 22 0 6 0 28 6 92 8 18
2014 RE-05 19 31 13 6 0 31 0 73 9 16
2014 RE-06 40 30 10 10 0 10 0 78 11 10
2011 RE 28 49 10 3 0 10 0 86 3 39
2011 RE-05 14 50 21 7 0 7 0 69 8 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 12 20 6 7 1 2 51 71 17 83
2017 RE-03 15 15 0 17 5 5 44 57 43 20
2017 RE-04 7 20 13 13 0 0 47 50 25 15
2017 RE-05 12 14 4 0 0 0 71 88 0 28
2017 RE-06 20 30 9 0 0 0 40 84 0 10
2014 RE 28 27 6 6 0 5 28 81 9 64
2014 RE-04 22 28 6 11 0 11 22 75 17 18
2014 RE-05 6 31 13 0 0 6 44 75 0 16
2014 RE-06 70 20 0 10 0 0 0 90 10 10
2011 RE 3 28 15 15 0 0 38 50 25 39
2011 RE-05 0 21 21 21 0 0 36 33 33 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 0 5 6 2 0 13 74 38 14 83
2017 RE-03 0 10 0 7 0 20 64 58 42 20
2017 RE-04 0 7 7 0 0 20 67 50 0 15
2017 RE-05 0 0 7 0 0 8 85 0 0 28
2017 RE-06 0 0 0 0 0 10 90 0 0 10
2014 RE 8 5 3 0 0 20 64 80 0 64
2014 RE-04 11 11 0 0 0 33 44 100 0 18
2014 RE-05 0 6 6 0 0 19 69 50 0 16
2014 RE-06 10 0 0 0 0 0 90 100 0 10
2011 RE 0 3 15 3 5 15 59 10 30 39
2011 RE-05 0 0 21 7 7 14 50 0 40 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 21 11 6 0 1 10 51 82 3 83
2017 RE-03 29 5 0 0 0 22 44 100 0 20
2017 RE-04 20 7 13 0 0 13 47 67 0 15
2017 RE-05 15 4 4 0 4 4 71 72 14 28
2017 RE-06 20 30 9 0 0 0 40 84 0 10
2014 RE 30 22 6 0 0 13 30 89 0 64
2014 RE-04 17 22 11 0 0 28 22 78 0 18
2014 RE-05 6 25 6 0 0 13 50 83 0 16
2014 RE-06 70 30 0 0 0 0 0 100 0 10
2011 RE 10 15 18 0 3 13 41 56 6 39
2011 RE-05 0 14 36 0 0 7 43 29 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 14 13 5 1 0 15 53 82 4 83
2017 RE-03 15 5 0 0 0 36 44 100 0 20
2017 RE-04 7 13 7 0 0 20 53 75 0 15
2017 RE-05 12 7 4 4 0 4 71 72 14 28
2017 RE-06 10 40 9 0 0 0 40 84 0 10
2014 RE 27 20 8 3 0 13 30 81 5 64
2014 RE-04 11 17 11 6 0 33 22 63 13 18
2014 RE-05 13 25 6 0 0 6 50 86 0 16
2014 RE-06 50 30 10 10 0 0 0 80 10 10
2011 RE 10 15 15 3 5 13 38 53 16 39
2011 RE-05 0 14 29 7 7 7 36 25 25 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 RE 6 94 82
2017 RE-03 0 100 20
2014 RE-04 0 100 18
2014 RE-05 0 100 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 10 6 16 1 1 53 13 47 7 83
2017 RE-03 24 5 5 0 0 56 10 86 0 20
2017 RE-04 0 13 7 0 0 73 7 67 0 15
2017 RE-05 4 4 25 4 0 54 11 20 10 28
2017 RE-06 10 10 0 0 9 30 40 68 32 10
2014 RE 20 11 5 3 0 41 20 80 8 64
2014 RE-04 11 17 0 0 0 39 33 100 0 18
2014 RE-05 13 6 13 0 0 63 6 60 0 16
2014 RE-06 10 30 0 10 0 30 20 80 20 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 23 19 23 1 0 30 4 63 2 83
2017 RE-03 39 0 12 0 0 44 5 76 0 20
2017 RE-04 13 33 20 0 0 33 0 70 0 15
2017 RE-05 14 18 32 4 0 33 0 47 5 28
2017 RE-06 30 50 10 0 0 0 10 89 0 10
2014 RE 37 22 6 5 0 25 5 84 7 63
2014 RE-04 28 17 0 0 0 44 11 100 0 18
2014 RE-05 25 31 13 6 0 25 0 75 8 16
2014 RE-06 40 30 10 10 0 10 0 78 11 10
2011 RE 45 39 11 5 0 0 0 84 5 38
2011 RE-05 21 50 21 7 0 0 0 71 7 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 37 20 18 12 8 0 5 60 21 83
2017 RE-03 29 15 24 15 7 0 10 49 24 20
2017 RE-04 33 27 20 13 7 0 0 60 20 15
2017 RE-05 50 21 14 11 4 0 0 71 15 28
2017 RE-06 30 30 20 9 0 0 10 67 10 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 10 30 19 23 15 2 2 41 40 83
2017 RE-03 20 34 32 0 10 0 5 57 10 20
2017 RE-04 7 13 13 53 13 0 0 20 67 15
2017 RE-05 4 39 7 25 21 4 0 44 48 28
2017 RE-06 10 30 20 30 9 0 0 40 40 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 20 24 26 16 11 2 2 46 27 83
2017 RE-03 39 29 22 5 0 0 5 72 5 20
2017 RE-04 7 7 53 27 7 0 0 13 33 15
2017 RE-05 18 25 18 18 18 4 0 44 37 28
2017 RE-06 10 30 30 20 9 0 0 40 29 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 17 18 23 21 17 2 2 37 40 83
2017 RE-03 34 27 20 5 10 0 5 64 15 20
2017 RE-04 13 7 13 53 13 0 0 20 67 15
2017 RE-05 11 25 25 14 21 4 0 37 37 28
2017 RE-06 0 10 50 30 9 0 0 10 40 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 31 24 26 8 6 0 5 58 15 83
2017 RE-03 44 20 22 0 5 0 10 70 5 20
2017 RE-04 27 27 27 20 0 0 0 53 20 15
2017 RE-05 33 21 28 14 4 0 0 54 18 28
2017 RE-06 10 40 40 0 9 0 0 50 9 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 35 24 22 9 10 0 0 60 19 82
2017 RE-03 54 24 10 7 5 0 0 78 12 20
2017 RE-04 20 20 40 13 7 0 0 40 20 15
2017 RE-05 34 18 29 11 7 0 0 52 18 27
2017 RE-06 30 30 20 0 19 0 0 60 19 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 30 32 24 7 6 2 0 62 13 83
2017 RE-03 59 32 10 0 0 0 0 90 0 20
2017 RE-04 7 47 27 13 7 0 0 53 20 15
2017 RE-05 25 21 25 11 14 4 0 48 26 28
2017 RE-06 10 40 40 9 0 0 0 50 9 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 22 21 24 18 14 0 1 43 33 83
2017 RE-03 49 27 20 5 0 0 0 76 5 20
2017 RE-04 7 27 27 20 20 0 0 33 40 15
2017 RE-05 12 18 21 25 25 0 0 29 50 28
2017 RE-06 10 10 50 29 0 0 0 20 29 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 25 24 24 16 10 0 1 50 26 83
2017 RE-03 59 15 10 17 0 0 0 73 17 20
2017 RE-04 7 40 33 13 7 0 0 47 20 15
2017 RE-05 22 18 25 14 21 0 0 40 35 28
2017 RE-06 10 40 30 19 0 0 0 50 19 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 35 26 22 14 0 1 2 63 14 83
2017 RE-03 34 34 5 22 0 0 5 72 23 20
2017 RE-04 40 33 20 7 0 0 0 73 7 15
2017 RE-05 36 14 32 14 0 4 0 52 15 28
2017 RE-06 30 30 20 19 0 0 0 60 19 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 57 18 15 6 2 0 1 76 9 82
2017 RE-03 68 15 12 5 0 0 0 83 5 20
2017 RE-04 47 27 7 13 7 0 0 73 20 15
2017 RE-05 57 19 18 4 4 0 0 75 7 28
2017 RE-06 50 29 20 0 0 0 0 80 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 71 13 6 3 1 0 5 89 5 83
2017 RE-03 85 15 0 0 0 0 0 100 0 20
2017 RE-04 60 13 7 0 7 0 13 85 8 15
2017 RE-05 75 11 7 7 0 0 0 86 7 28
2017 RE-06 81 0 0 9 0 0 10 90 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 58 24 6 8 1 0 2 84 10 83
2017 RE-03 85 10 0 5 0 0 0 95 5 20
2017 RE-04 40 33 13 7 0 0 7 79 7 15
2017 RE-05 50 28 7 14 0 0 0 79 14 28
2017 RE-06 60 30 0 9 0 0 0 91 9 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 49 29 10 6 4 0 2 80 10 83
2017 RE-03 83 17 0 0 0 0 0 100 0 20
2017 RE-04 20 40 13 7 13 0 7 64 21 15
2017 RE-05 47 32 11 11 0 0 0 79 11 28
2017 RE-06 50 40 0 10 0 0 0 90 10 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 50 9 2 1 0 1 35 94 2 83
2017 RE-03 73 0 0 0 0 0 27 100 0 20
2017 RE-04 27 7 0 0 0 7 60 100 0 15
2017 RE-05 50 4 4 4 0 0 39 88 6 28
2017 RE-06 40 50 10 0 0 0 0 90 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 72 19 2 0 0 0 6 97 0 83
2017 RE-03 90 10 0 0 0 0 0 100 0 20
2017 RE-04 80 13 0 0 0 0 7 100 0 15
2017 RE-05 58 32 4 0 0 0 7 96 0 28
2017 RE-06 81 19 0 0 0 0 0 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 63 21 2 7 4 1 1 87 11 83
2017 RE-03 56 15 5 10 10 0 5 74 21 20
2017 RE-04 53 27 0 13 0 7 0 86 14 15
2017 RE-05 65 28 4 4 0 0 0 93 4 28
2017 RE-06 81 19 0 0 0 0 0 100 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 50 24 13 8 1 3 1 77 9 83
2017 RE-03 73 5 5 17 0 0 0 78 17 20
2017 RE-04 33 40 7 7 7 7 0 79 14 15
2017 RE-05 54 18 25 4 0 0 0 72 4 28
2017 RE-06 40 40 19 0 0 0 0 81 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 13 35 26 20 5 0 1 49 25 83
2017 RE-03 10 59 22 5 0 0 5 72 5 20
2017 RE-04 7 13 40 33 7 0 0 20 40 15
2017 RE-05 14 33 21 25 7 0 0 47 32 28
2017 RE-06 10 30 40 10 9 0 0 40 19 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 8 23 36 16 17 0 1 33 31 83
2017 RE-03 7 10 29 29 24 0 0 54 17 20
2017 RE-04 13 40 33 7 7 0 0 13 53 15
2017 RE-05 4 25 42 12 18 0 0 29 28 28
2017 RE-06 9 20 40 30 0 0 0 30 29 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 24 47 14 7 4 4 0 74 11 83
2017 RE-03 29 61 10 0 0 0 0 90 0 20
2017 RE-04 27 40 13 7 13 0 0 67 20 15
2017 RE-05 14 50 18 11 4 4 0 67 15 28
2017 RE-06 20 50 10 10 0 10 0 78 11 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 23 38 14 13 7 4 1 64 21 83
2017 RE-03 49 32 5 10 0 5 0 85 10 20
2017 RE-04 7 53 13 7 20 0 0 60 27 15
2017 RE-05 18 32 14 28 4 4 0 52 33 28
2017 RE-06 20 40 20 0 19 0 0 60 19 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 RE 14 86 83
2014 RE 11 89 64

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 RE 83 17 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 31 30 16 8 12 2 1 32 68 83
2017 RE-03 24 24 20 10 12 5 5 27 73 20
2017 RE-04 27 27 20 7 20 0 0 27 73 15
2017 RE-05 35 28 18 4 12 4 0 37 63 28
2017 RE-06 40 50 0 10 0 0 0 40 60 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 RE 40 54
2017 RE-03 55 13
2017 RE-04 55 11
2017 RE-05 31 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 RE 41 54
2017 RE-03 41 13
2017 RE-04 73 11
2017 RE-05 35 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 RE 15 54
2017 RE-03 22 13
2017 RE-04 9 11
2017 RE-05 23 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 RE 39 54
2017 RE-03 7 13
2017 RE-04 55 11
2017 RE-05 54 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 RE 10 54
2017 RE-03 11 13
2017 RE-04 18 11
2017 RE-05 0 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 RE 40 54
2017 RE-03 33 13
2017 RE-04 27 11
2017 RE-05 54 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 RE 5 49 26 8 2 10 54
2017 RE-03 7 52 15 7 0 18 13
2017 RE-04 0 36 36 18 0 9 11
2017 RE-05 6 52 29 0 0 13 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 22 31 7 17 15 0 8 57 35 54
2017 RE-03 45 15 7 26 0 0 7 64 28 13
2017 RE-04 9 27 18 18 27 0 0 36 45 11
2017 RE-05 23 41 6 6 12 0 13 73 20 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 RE 4 20 5 15 27 5 24 33 59 54
2017 RE-03 7 15 0 15 18 15 30 40 60 13
2017 RE-04 0 18 9 9 45 0 18 22 67 11
2017 RE-05 6 17 12 6 25 6 29 35 47 17
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