2017 Public Service Employee Survey Results for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 41 46 4 4 6 0 0 86 9 114
2017 PM-04 43 53 4 0 0 0 0 96 0 33
2017 PM-05 33 54 0 0 14 0 0 86 14 27
2017 PM-06 38 39 8 13 3 0 0 76 15 34
2014 PM 49 38 5 5 4 0 0 86 9 146
2014 PM-01 50 10 30 10 0 0 0 60 10 10
2014 PM-02 50 45 0 5 0 0 0 95 5 20
2014 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM-04 44 46 0 2 7 0 0 90 10 41
2014 PM-05 48 34 7 10 0 0 0 83 10 29
2014 PM-06 55 31 3 3 7 0 0 86 10 29
2011 PM 41 40 4 13 2 0 0 81 15 123
2011 PM-01 51 49 0 0 0 0 0 100 0 13
2011 PM-02 37 52 6 5 0 0 0 89 5 21
2011 PM-03 63 25 12 0 0 0 0 88 0 10
2011 PM-04 19 50 3 20 7 0 0 69 28 29
2011 PM-05 52 24 0 24 0 0 0 76 24 22
2011 PM-06 48 32 4 16 0 0 0 81 16 28
2008 PM 49 38 0 10 4 0 0 86 14 80
2008 PM-01 50 50 0 0 0 0 0 100 0 14
2008 PM-02 25 67 0 0 8 0 0 92 8 12
2008 PM-04 33 24 0 33 10 0 0 57 43 21
2008 PM-06 67 28 0 6 0 0 0 94 6 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 70 20 4 2 3 1 0 91 5 114
2017 PM-04 62 32 0 4 0 3 0 96 4 33
2017 PM-05 78 9 0 0 14 0 0 86 14 27
2017 PM-06 59 26 11 4 0 0 0 85 4 34
2014 PM 69 20 4 1 4 0 1 90 6 146
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 75 10 0 5 0 0 10 94 6 20
2014 PM-03 73 18 9 0 0 0 0 91 0 11
2014 PM-04 61 24 5 0 10 0 0 85 10 41
2014 PM-05 62 28 7 0 3 0 0 90 3 29
2014 PM-06 72 21 3 3 0 0 0 93 3 29
2011 PM 63 21 6 7 2 1 1 86 8 123
2011 PM-01 76 0 14 10 0 0 0 76 10 13
2011 PM-02 60 31 0 9 0 0 0 91 9 21
2011 PM-03 66 21 0 0 0 12 0 100 0 10
2011 PM-04 56 22 7 6 6 0 3 80 13 29
2011 PM-05 71 19 5 5 0 0 0 90 5 22
2011 PM-06 59 25 7 8 0 0 0 84 8 28
2008 PM 64 24 9 3 1 0 0 88 4 80
2008 PM-01 71 14 7 7 0 0 0 86 7 14
2008 PM-02 42 50 0 0 8 0 0 92 8 12
2008 PM-04 52 14 29 5 0 0 0 67 5 21
2008 PM-06 72 28 0 0 0 0 0 100 0 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 62 22 4 9 3 0 0 83 13 114
2017 PM-04 52 32 7 9 0 0 0 83 9 33
2017 PM-05 61 19 0 13 7 0 0 80 20 27
2017 PM-06 66 24 0 4 6 0 0 90 10 34
2014 PM 62 19 7 6 3 0 3 84 9 145
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 60 20 5 0 5 0 10 89 6 20
2014 PM-03 55 36 9 0 0 0 0 91 0 11
2014 PM-04 56 24 7 10 2 0 0 80 12 41
2014 PM-05 64 14 7 4 7 0 4 81 11 28
2014 PM-06 59 17 7 10 3 0 3 79 14 29
2011 PM 55 26 6 7 6 0 1 81 13 123
2011 PM-01 62 7 7 24 0 0 0 69 24 13
2011 PM-02 29 41 10 9 11 0 0 70 20 21
2011 PM-03 46 46 8 0 0 0 0 92 0 10
2011 PM-04 58 26 8 0 4 0 3 88 5 29
2011 PM-05 71 17 0 4 9 0 0 87 13 22
2011 PM-06 59 21 4 8 8 0 0 80 16 28
2008 PM 46 30 10 9 4 0 1 77 13 80
2008 PM-01 36 43 21 0 0 0 0 79 0 14
2008 PM-02 42 33 17 0 8 0 0 75 8 12
2008 PM-04 29 43 10 14 5 0 0 71 19 21
2008 PM-06 56 17 6 17 0 0 6 76 18 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 36 2 13 5 0 0 80 18 114
2017 PM-04 34 36 7 20 4 0 0 69 23 33
2017 PM-05 36 39 0 12 13 0 0 75 25 27
2017 PM-06 62 28 0 10 0 0 0 90 10 34
2014 PM 52 23 3 8 15 0 0 75 23 146
2014 PM-01 50 40 0 10 0 0 0 90 10 10
2014 PM-02 40 40 5 15 0 0 0 80 15 20
2014 PM-03 45 27 0 9 18 0 0 73 27 11
2014 PM-04 59 20 2 7 12 0 0 78 20 41
2014 PM-05 41 10 7 3 38 0 0 52 41 29
2014 PM-06 76 17 0 0 7 0 0 93 7 29
2011 PM 49 38 4 7 2 0 0 86 10 123
2011 PM-01 49 51 0 0 0 0 0 100 0 13
2011 PM-02 56 40 4 0 0 0 0 96 0 21
2011 PM-03 38 50 0 12 0 0 0 88 12 10
2011 PM-04 45 31 11 10 3 0 0 76 13 29
2011 PM-05 52 25 4 10 10 0 0 77 19 22
2011 PM-06 49 42 0 10 0 0 0 90 10 28

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 44 5 10 10 1 0 75 20 114
2017 PM-04 31 44 9 10 6 0 0 75 16 33
2017 PM-05 15 56 3 13 12 0 0 71 26 27
2017 PM-06 38 38 6 9 8 0 0 76 17 34
2014 PM 31 32 12 15 11 0 0 62 26 146
2014 PM-01 30 40 10 10 10 0 0 70 20 10
2014 PM-02 15 45 15 15 10 0 0 60 25 20
2014 PM-03 36 36 9 18 0 0 0 73 18 11
2014 PM-04 24 34 12 20 10 0 0 59 29 41
2014 PM-05 41 21 10 14 14 0 0 62 28 29
2014 PM-06 45 28 10 7 10 0 0 72 17 29
2011 PM 26 36 14 8 11 0 4 65 20 123
2011 PM-01 21 55 10 0 7 0 7 82 8 13
2011 PM-02 24 31 14 11 9 0 10 62 22 21
2011 PM-03 26 8 45 0 0 0 20 43 0 10
2011 PM-04 22 41 12 12 14 0 0 62 26 29
2011 PM-05 36 27 9 9 19 0 0 63 28 22
2011 PM-06 29 42 10 10 10 0 0 71 19 28
2008 PM 20 48 15 10 6 0 0 68 16 79
2008 PM-01 14 64 21 0 0 0 0 79 0 14
2008 PM-02 8 42 25 17 8 0 0 50 25 12
2008 PM-04 20 35 15 20 10 0 0 55 30 20
2008 PM-06 33 44 6 6 11 0 0 78 17 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 51 34 8 5 2 0 0 84 7 113
2017 PM-04 54 35 9 3 0 0 0 89 3 33
2017 PM-05 38 49 7 6 0 0 0 87 6 27
2017 PM-06 59 18 12 7 4 0 0 77 11 33
2014 PM 41 33 16 6 4 0 0 74 10 146
2014 PM-01 20 60 10 10 0 0 0 80 10 10
2014 PM-02 30 35 10 15 10 0 0 65 25 20
2014 PM-03 18 45 36 0 0 0 0 64 0 11
2014 PM-04 46 34 15 2 2 0 0 80 5 41
2014 PM-05 52 28 7 7 7 0 0 79 14 29
2014 PM-06 48 28 17 3 3 0 0 76 7 29
2011 PM 42 35 11 7 4 0 1 78 11 123
2011 PM-01 24 31 21 24 0 0 0 55 24 13
2011 PM-02 28 46 9 0 11 0 6 79 11 21
2011 PM-03 26 41 12 0 20 0 0 67 20 10
2011 PM-04 52 27 17 3 0 0 0 79 3 29
2011 PM-05 45 33 8 14 0 0 0 78 14 22
2011 PM-06 54 37 3 5 0 0 0 92 5 28
2008 PM 31 43 9 11 6 0 0 74 18 80
2008 PM-01 14 57 7 14 7 0 0 71 21 14
2008 PM-02 33 42 17 8 0 0 0 75 8 12
2008 PM-04 43 38 5 5 10 0 0 81 14 21
2008 PM-06 39 39 6 17 0 0 0 78 17 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 32 4 7 4 0 0 85 11 114
2017 PM-04 55 22 10 10 4 0 0 77 13 33
2017 PM-05 55 38 4 3 0 0 0 93 3 27
2017 PM-06 56 31 0 6 8 0 0 87 13 34
2014 PM 52 34 8 3 3 0 0 86 6 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 40 35 5 10 10 0 0 75 20 20
2014 PM-03 36 45 18 0 0 0 0 82 0 11
2014 PM-04 51 37 10 2 0 0 0 88 2 41
2014 PM-05 66 28 0 3 3 0 0 93 7 29
2014 PM-06 66 28 7 0 0 0 0 93 0 29
2011 PM 35 45 9 6 4 0 1 81 10 122
2011 PM-01 24 59 0 10 7 0 0 83 17 13
2011 PM-02 18 47 15 8 6 0 6 69 16 21
2011 PM-03 17 38 12 12 20 0 0 55 33 10
2011 PM-04 43 42 7 8 0 0 0 85 8 29
2011 PM-05 41 42 17 0 0 0 0 83 0 22
2011 PM-06 48 45 3 4 0 0 0 93 4 27
2008 PM 35 53 5 3 5 0 0 88 8 80
2008 PM-01 14 57 14 7 7 0 0 71 14 14
2008 PM-02 42 50 0 8 0 0 0 92 8 12
2008 PM-04 43 48 5 0 5 0 0 90 5 21
2008 PM-06 39 61 0 0 0 0 0 100 0 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 51 29 9 7 3 1 0 81 10 114
2017 PM-04 52 28 10 10 0 0 0 80 10 33
2017 PM-05 46 30 11 5 5 4 0 79 10 27
2017 PM-06 61 25 0 11 3 0 0 86 14 34
2014 PM 53 28 8 6 3 1 0 82 10 146
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2014 PM-02 55 45 0 0 0 0 0 100 0 20
2014 PM-03 45 27 18 9 0 0 0 73 9 11
2014 PM-04 56 27 7 5 5 0 0 83 10 41
2014 PM-05 48 28 7 10 3 3 0 79 14 29
2014 PM-06 66 17 7 7 3 0 0 83 10 29

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 56 28 4 6 5 1 0 85 12 114
2017 PM-04 46 32 9 12 0 0 0 78 12 33
2017 PM-05 58 29 0 9 5 0 0 86 14 27
2017 PM-06 67 17 3 2 11 0 0 84 13 34
2014 PM 47 34 10 4 4 0 1 81 8 146
2014 PM-01 70 20 10 0 0 0 0 90 0 10
2014 PM-02 30 40 20 0 5 0 5 74 5 20
2014 PM-03 64 18 9 9 0 0 0 82 9 11
2014 PM-04 54 24 7 7 7 0 0 78 15 41
2014 PM-05 45 38 10 3 3 0 0 83 7 29
2014 PM-06 48 41 3 3 3 0 0 90 7 29
2011 PM 42 34 5 11 7 0 1 76 18 123
2011 PM-01 29 46 15 0 0 0 10 84 0 13
2011 PM-02 42 26 9 4 19 0 0 68 23 21
2011 PM-03 34 45 0 12 8 0 0 80 20 10
2011 PM-04 40 32 0 22 6 0 0 71 29 29
2011 PM-05 53 22 14 6 5 0 0 75 11 22
2011 PM-06 44 39 0 12 5 0 0 83 17 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 25 7 3 7 7 9 79 13 114
2017 PM-04 32 33 6 7 0 8 13 83 9 33
2017 PM-05 43 17 12 0 15 4 10 68 18 27
2017 PM-06 62 28 0 0 8 0 2 92 8 34
2014 PM 38 26 10 6 7 3 10 73 15 146
2014 PM-01 10 40 30 0 10 10 0 56 11 10
2014 PM-02 15 25 20 0 10 10 20 57 14 20
2014 PM-03 64 27 0 0 9 0 0 91 9 11
2014 PM-04 39 27 5 10 5 2 12 77 17 41
2014 PM-05 38 21 17 3 7 0 14 68 12 29
2014 PM-06 52 31 0 10 3 0 3 86 14 29
2011 PM 26 22 12 7 16 3 13 58 27 123
2011 PM-01 10 7 7 0 15 16 46 43 39 13
2011 PM-02 23 9 29 0 22 5 13 39 26 21
2011 PM-03 37 37 8 0 0 0 17 90 0 10
2011 PM-04 29 17 14 11 28 0 0 46 39 29
2011 PM-05 35 20 5 14 9 5 13 67 27 22
2011 PM-06 20 42 8 10 8 0 11 70 21 28
2008 PM 35 20 19 13 9 1 4 58 22 80
2008 PM-01 36 21 14 14 7 0 7 62 23 14
2008 PM-02 17 17 42 8 17 0 0 33 25 12
2008 PM-04 43 10 19 14 10 0 5 55 25 21
2008 PM-06 33 28 17 11 11 0 0 61 22 18

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 36 9 10 5 1 0 76 15 114
2017 PM-04 38 49 4 5 4 0 0 88 9 33
2017 PM-05 29 33 13 15 9 0 0 63 24 27
2017 PM-06 46 33 6 9 3 3 0 81 13 34
2014 PM 36 34 13 13 5 0 0 69 18 146
2014 PM-01 20 40 10 20 10 0 0 60 30 10
2014 PM-02 30 35 20 10 5 0 0 65 15 20
2014 PM-03 9 45 27 18 0 0 0 55 18 11
2014 PM-04 44 24 15 12 5 0 0 68 17 41
2014 PM-05 48 31 7 10 3 0 0 79 14 29
2014 PM-06 34 38 10 14 3 0 0 72 17 29
2011 PM 36 38 11 12 2 0 1 74 15 123
2011 PM-01 38 38 10 14 0 0 0 77 14 13
2011 PM-02 34 36 9 15 0 0 6 75 16 21
2011 PM-03 29 20 30 0 20 0 0 50 20 10
2011 PM-04 33 49 12 6 0 0 0 83 6 29
2011 PM-05 33 36 8 19 4 0 0 69 23 22
2011 PM-06 44 33 6 16 0 0 0 78 16 28
2008 PM 28 48 11 5 8 0 0 76 13 79
2008 PM-01 21 57 14 0 7 0 0 79 7 14
2008 PM-02 25 58 17 0 0 0 0 83 0 12
2008 PM-04 40 35 0 10 15 0 0 75 25 20
2008 PM-06 28 50 11 6 6 0 0 78 11 18

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 28 18 9 12 2 0 60 22 114
2017 PM-04 28 31 18 10 10 3 0 61 20 33
2017 PM-05 26 29 21 12 13 0 0 55 25 27
2017 PM-06 29 30 16 12 14 0 0 59 25 34
2014 PM 27 30 16 18 8 0 0 58 27 146
2014 PM-01 20 10 10 60 0 0 0 30 60 10
2014 PM-02 15 30 20 30 5 0 0 45 35 20
2014 PM-03 55 27 18 0 0 0 0 82 0 11
2014 PM-04 34 34 15 10 7 0 0 68 17 41
2014 PM-05 28 34 17 10 10 0 0 62 21 29
2014 PM-06 24 31 17 17 10 0 0 55 28 29
2011 PM 26 35 13 20 7 0 0 61 27 123
2011 PM-01 21 48 6 24 0 0 0 70 24 13
2011 PM-02 23 31 14 19 12 0 0 54 32 21
2011 PM-03 47 20 20 12 0 0 0 67 12 10
2011 PM-04 27 26 17 23 6 0 0 53 29 29
2011 PM-05 27 31 14 20 9 0 0 58 29 22
2011 PM-06 18 51 7 16 8 0 0 69 24 28

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 39 8 16 7 0 0 69 23 114
2017 PM-04 27 53 3 17 0 0 0 80 17 33
2017 PM-05 25 43 13 10 9 0 0 68 19 27
2017 PM-06 33 28 12 16 10 0 0 62 26 34

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 56 27 8 4 5 0 0 83 9 114
2017 PM-04 62 26 6 3 4 0 0 88 6 33
2017 PM-05 40 32 18 5 5 0 0 72 10 27
2017 PM-06 62 24 3 4 7 0 0 86 11 34
2014 PM 52 34 8 3 3 0 0 86 7 146
2014 PM-01 30 60 10 0 0 0 0 90 0 10
2014 PM-02 50 40 5 5 0 0 0 90 5 20
2014 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM-04 51 37 2 5 5 0 0 88 10 41
2014 PM-05 59 24 10 3 3 0 0 83 7 29
2014 PM-06 52 24 14 3 7 0 0 76 10 29
2011 PM 43 40 10 5 2 0 0 83 7 123
2011 PM-01 62 21 17 0 0 0 0 83 0 13
2011 PM-02 40 30 15 8 6 0 0 70 15 21
2011 PM-03 24 55 20 0 0 0 0 80 0 10
2011 PM-04 44 39 6 12 0 0 0 82 12 29
2011 PM-05 35 56 0 4 5 0 0 91 9 22
2011 PM-06 50 38 12 0 0 0 0 88 0 28
2008 PM 44 41 9 3 4 0 0 85 6 80
2008 PM-01 43 50 7 0 0 0 0 93 0 14
2008 PM-02 50 42 8 0 0 0 0 92 0 12
2008 PM-04 57 24 10 5 5 0 0 81 10 21
2008 PM-06 44 39 6 6 6 0 0 83 11 18

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 31 18 13 7 1 0 62 20 114
2017 PM-04 31 28 19 16 6 0 0 59 22 33
2017 PM-05 30 10 37 19 5 0 0 40 23 27
2017 PM-06 29 43 11 7 11 0 0 71 17 34

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 56 30 9 3 2 0 0 86 5 114
2017 PM-04 57 24 12 7 0 0 0 81 7 33
2017 PM-05 45 45 7 3 0 0 0 90 3 27
2017 PM-06 65 27 5 0 3 0 0 92 3 34
2014 PM 60 27 7 3 3 0 0 87 6 146
2014 PM-01 60 20 20 0 0 0 0 80 0 10
2014 PM-02 55 25 5 10 5 0 0 80 15 20
2014 PM-03 45 55 0 0 0 0 0 100 0 11
2014 PM-04 61 24 10 0 5 0 0 85 5 41
2014 PM-05 62 28 7 0 3 0 0 90 3 29
2014 PM-06 72 17 3 7 0 0 0 90 7 29
2011 PM 53 32 12 2 1 0 1 85 3 123
2011 PM-01 47 36 17 0 0 0 0 83 0 13
2011 PM-02 53 22 19 0 0 0 6 80 0 21
2011 PM-03 45 34 0 12 8 0 0 80 20 10
2011 PM-04 53 36 11 0 0 0 0 89 0 29
2011 PM-05 46 33 13 5 4 0 0 78 9 22
2011 PM-06 62 30 8 0 0 0 0 92 0 28

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 39 11 13 5 1 0 70 19 114
2017 PM-04 31 32 15 17 5 0 0 63 22 33
2017 PM-05 21 41 11 22 5 0 0 62 27 27
2017 PM-06 37 49 8 0 6 0 0 86 6 34
2014 PM 30 34 16 11 9 0 0 64 20 146
2014 PM-01 20 40 40 0 0 0 0 60 0 10
2014 PM-02 5 45 20 20 10 0 0 50 30 20
2014 PM-03 27 45 18 0 9 0 0 73 9 11
2014 PM-04 29 37 22 7 5 0 0 66 12 41
2014 PM-05 31 31 10 14 14 0 0 62 28 29
2014 PM-06 55 24 3 10 7 0 0 79 17 29
2011 PM 25 46 9 10 8 0 1 72 18 123
2011 PM-01 28 49 16 0 7 0 0 76 7 13
2011 PM-02 18 39 18 8 11 0 6 61 20 21
2011 PM-03 8 54 22 0 16 0 0 62 16 10
2011 PM-04 29 45 3 15 8 0 0 74 23 29
2011 PM-05 36 31 5 19 9 0 0 67 28 22
2011 PM-06 23 61 5 6 5 0 0 84 11 28

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 33 14 16 8 2 0 61 24 114
2017 PM-04 24 32 14 18 10 3 0 57 28 33
2017 PM-05 23 35 20 10 13 0 0 58 22 27
2017 PM-06 29 38 12 18 3 0 0 67 21 34
2014 PM 29 38 12 12 9 0 0 67 21 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 20 30 15 20 15 0 0 50 35 20
2014 PM-03 27 45 18 9 0 0 0 73 9 11
2014 PM-04 29 44 10 12 5 0 0 73 17 41
2014 PM-05 31 34 10 10 14 0 0 66 24 29
2014 PM-06 38 34 10 14 3 0 0 72 17 29

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 34 41 9 8 7 0 0 76 15 114
2017 PM-04 34 35 18 11 3 0 0 68 13 33
2017 PM-05 25 48 4 10 14 0 0 73 23 27
2017 PM-06 36 43 10 4 7 0 0 79 11 34
2014 PM 33 35 13 11 8 1 0 68 19 146
2014 PM-01 30 50 10 10 0 0 0 80 10 10
2014 PM-02 25 40 5 20 10 0 0 65 30 20
2014 PM-03 45 27 27 0 0 0 0 73 0 11
2014 PM-04 37 32 12 7 12 0 0 68 20 41
2014 PM-05 28 45 14 7 7 0 0 72 14 29
2014 PM-06 41 28 7 17 3 3 0 71 21 29
2011 PM 32 45 11 8 4 0 0 77 13 122
2011 PM-01 38 54 0 8 0 0 0 92 8 12
2011 PM-02 31 47 10 6 6 0 0 77 12 21
2011 PM-03 47 45 8 0 0 0 0 92 0 10
2011 PM-04 30 41 15 8 6 0 0 71 14 29
2011 PM-05 39 13 22 16 10 0 0 52 25 22
2011 PM-06 22 66 3 8 0 0 0 89 8 28

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 38 10 6 3 0 0 81 9 114
2017 PM-04 47 31 13 3 6 0 0 78 9 33
2017 PM-05 30 56 8 3 4 0 0 85 7 27
2017 PM-06 47 34 6 13 0 0 0 81 13 34
2014 PM 43 32 10 10 5 0 0 75 14 146
2014 PM-01 40 30 10 10 10 0 0 70 20 10
2014 PM-02 25 55 5 10 5 0 0 80 15 20
2014 PM-03 36 27 18 18 0 0 0 64 18 11
2014 PM-04 51 24 12 10 2 0 0 76 12 41
2014 PM-05 55 24 10 7 3 0 0 79 10 29
2014 PM-06 41 34 10 7 7 0 0 76 14 29
2011 PM 42 42 7 8 1 0 0 84 10 123
2011 PM-01 48 28 7 17 0 0 0 76 17 13
2011 PM-02 47 38 4 6 4 0 0 85 11 21
2011 PM-03 29 38 12 12 8 0 0 67 20 10
2011 PM-04 41 45 12 3 0 0 0 85 3 29
2011 PM-05 37 41 9 14 0 0 0 78 14 22
2011 PM-06 44 51 0 5 0 0 0 95 5 28
2008 PM 34 43 11 8 5 0 0 76 13 80
2008 PM-01 21 50 14 7 7 0 0 71 14 14
2008 PM-02 42 50 8 0 0 0 0 92 0 12
2008 PM-04 48 24 10 10 10 0 0 71 19 21
2008 PM-06 33 50 6 11 0 0 0 83 11 18

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 23 16 12 1 1 2 70 13 114
2017 PM-04 61 16 12 11 0 0 0 77 11 33
2017 PM-05 42 21 21 13 0 0 4 66 13 27
2017 PM-06 47 30 4 14 3 3 0 79 17 34
2014 PM 38 31 18 5 5 1 1 71 10 146
2014 PM-01 0 40 40 10 10 0 0 40 20 10
2014 PM-02 45 35 10 0 0 5 5 89 0 20
2014 PM-03 36 27 27 9 0 0 0 64 9 11
2014 PM-04 44 29 22 2 2 0 0 73 5 41
2014 PM-05 41 34 14 3 3 0 3 79 7 29
2014 PM-06 38 31 14 10 7 0 0 69 17 29
2011 PM 35 32 10 13 9 0 1 68 22 123
2011 PM-01 21 45 10 7 10 0 7 71 18 13
2011 PM-02 37 31 8 19 5 0 0 68 24 21
2011 PM-03 30 45 0 25 0 0 0 75 25 10
2011 PM-04 30 27 14 14 14 0 0 58 28 29
2011 PM-05 50 25 14 0 11 0 0 75 11 22
2011 PM-06 35 33 8 16 8 0 0 68 24 28
2008 PM 41 26 16 8 9 0 0 68 16 80
2008 PM-01 43 43 0 7 7 0 0 86 14 14
2008 PM-02 58 8 17 0 17 0 0 67 17 12
2008 PM-04 29 19 29 10 14 0 0 48 24 21
2008 PM-06 39 33 22 0 6 0 0 72 6 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 22 34 18 15 0 4 35 30 113
2017 PM-04 4 20 45 18 11 0 3 29 24 33
2017 PM-05 8 20 32 23 9 0 8 34 30 27
2017 PM-06 10 23 28 17 22 0 0 39 33 33
2014 PM 12 26 31 18 12 1 1 31 38 145
2014 PM-01 30 30 20 20 0 0 0 20 60 10
2014 PM-02 0 32 26 26 16 0 0 42 32 19
2014 PM-03 9 18 36 9 27 0 0 36 27 11
2014 PM-04 2 32 41 15 5 2 2 21 36 41
2014 PM-05 17 28 34 7 14 0 0 21 45 29
2014 PM-06 14 14 21 31 21 0 0 52 28 29
2011 PM 9 20 42 17 8 0 2 26 30 123
2011 PM-01 16 10 32 6 29 0 7 38 28 13
2011 PM-02 4 30 29 26 10 0 0 36 34 21
2011 PM-03 0 20 61 9 0 0 9 10 23 10
2011 PM-04 21 19 38 20 3 0 0 23 40 29
2011 PM-05 10 18 50 18 0 0 4 19 29 22
2011 PM-06 0 21 49 17 12 0 0 29 21 28
2008 PM 13 19 35 25 8 1 0 33 32 80
2008 PM-01 14 0 50 21 7 7 0 31 15 14
2008 PM-02 17 25 50 0 8 0 0 8 42 12
2008 PM-04 14 43 29 10 5 0 0 14 57 21
2008 PM-06 6 6 28 50 11 0 0 61 11 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 17 30 23 15 1 4 40 29 113
2017 PM-04 10 10 41 27 10 0 3 38 20 33
2017 PM-05 12 7 32 24 12 0 12 41 22 27
2017 PM-06 10 33 32 14 11 0 0 25 43 33
2014 PM 10 14 29 26 19 1 0 46 24 146
2014 PM-01 0 10 30 40 20 0 0 60 10 10
2014 PM-02 10 20 25 25 15 5 0 42 32 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 10 10 27 39 12 2 0 53 20 41
2014 PM-05 10 14 31 21 24 0 0 45 24 29
2014 PM-06 10 17 28 21 24 0 0 45 28 29
2011 PM 11 16 22 25 19 4 4 47 29 123
2011 PM-01 7 0 17 7 42 19 7 68 9 13
2011 PM-02 11 9 29 29 17 6 0 48 21 21
2011 PM-03 0 8 34 20 21 8 8 50 10 10
2011 PM-04 16 29 11 29 12 0 3 42 47 29
2011 PM-05 24 9 20 31 12 0 4 45 34 22
2011 PM-06 0 24 28 22 22 0 4 46 25 28
2008 PM 11 18 26 20 16 4 5 40 32 80
2008 PM-01 0 7 14 7 29 21 21 63 13 14
2008 PM-02 8 42 17 17 8 0 8 27 55 12
2008 PM-04 24 24 24 19 10 0 0 29 48 21
2008 PM-06 6 6 28 39 22 0 0 61 11 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 16 28 21 16 0 1 37 34 113
2017 PM-04 17 18 31 24 8 0 3 33 36 33
2017 PM-05 28 15 40 8 10 0 0 17 43 27
2017 PM-06 15 18 20 22 22 0 2 46 34 33
2014 PM 19 23 26 17 14 1 1 31 43 145
2014 PM-01 0 30 30 40 0 0 0 40 30 10
2014 PM-02 5 15 25 30 15 5 5 50 22 20
2014 PM-03 18 0 36 27 18 0 0 45 18 11
2014 PM-04 17 32 27 10 12 2 0 23 50 41
2014 PM-05 31 24 28 10 7 0 0 17 55 29
2014 PM-06 14 18 21 14 29 0 4 44 33 28
2011 PM 21 17 26 22 10 1 2 33 40 123
2011 PM-01 10 14 16 7 29 10 15 48 31 13
2011 PM-02 21 18 20 25 16 0 0 41 40 21
2011 PM-03 38 37 16 9 0 0 0 9 75 10
2011 PM-04 21 28 34 10 6 0 0 17 49 29
2011 PM-05 37 6 26 26 5 0 0 31 43 22
2011 PM-06 10 8 32 44 6 0 0 50 18 28
2008 PM 19 28 18 16 16 3 1 34 48 80
2008 PM-01 7 29 14 14 21 14 0 42 42 14
2008 PM-02 8 17 50 17 8 0 0 25 25 12
2008 PM-04 24 38 14 10 14 0 0 24 62 21
2008 PM-06 17 17 11 28 22 0 6 53 35 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 5 14 27 27 23 2 2 52 20 113
2017 PM-04 10 5 44 23 13 3 3 38 16 33
2017 PM-05 0 21 20 33 22 4 0 58 21 27
2017 PM-06 7 21 19 23 30 0 0 53 28 33
2014 PM 6 10 27 36 20 1 0 57 16 146
2014 PM-01 0 30 40 20 10 0 0 30 30 10
2014 PM-02 0 5 10 60 25 0 0 85 5 20
2014 PM-03 0 9 27 27 36 0 0 64 9 11
2014 PM-04 0 10 44 37 7 2 0 45 10 41
2014 PM-05 7 10 28 38 17 0 0 55 17 29
2014 PM-06 10 3 17 31 38 0 0 69 14 29
2011 PM 12 14 29 26 18 0 2 44 26 123
2011 PM-01 16 7 25 15 21 0 15 42 28 13
2011 PM-02 6 11 31 23 29 0 0 52 17 21
2011 PM-03 12 33 28 8 18 0 0 26 45 10
2011 PM-04 24 15 26 29 6 0 0 35 39 29
2011 PM-05 14 0 38 23 24 0 0 47 14 22
2011 PM-06 0 21 24 39 15 0 0 54 21 28
2008 PM 6 18 34 24 16 1 1 41 24 80
2008 PM-01 0 21 14 36 14 7 7 58 25 14
2008 PM-02 8 17 17 42 17 0 0 58 25 12
2008 PM-04 10 24 43 10 14 0 0 24 33 21
2008 PM-06 6 22 33 28 11 0 0 39 28 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 21 26 20 17 3 4 39 33 114
2017 PM-04 12 24 21 23 8 6 5 35 41 33
2017 PM-05 9 17 29 13 27 0 5 43 27 27
2017 PM-06 13 22 39 16 10 0 0 26 35 34
2014 PM 10 16 28 21 22 2 1 44 27 146
2014 PM-01 0 0 50 20 20 10 0 44 0 10
2014 PM-02 0 20 45 15 20 0 0 35 20 20
2014 PM-03 0 18 45 18 9 9 0 30 20 11
2014 PM-04 10 20 32 20 17 2 0 38 30 41
2014 PM-05 10 24 14 21 28 0 3 50 36 29
2014 PM-06 14 7 14 31 31 0 3 64 21 29
2011 PM 24 16 21 24 12 1 2 37 41 123
2011 PM-01 14 0 29 28 15 0 15 50 17 13
2011 PM-02 6 21 25 34 14 0 0 48 27 21
2011 PM-03 33 8 33 17 9 0 0 26 41 10
2011 PM-04 32 21 25 13 9 0 0 23 53 29
2011 PM-05 34 22 0 27 12 0 4 41 59 22
2011 PM-06 25 11 23 26 12 3 0 39 37 28
2008 PM 14 20 24 24 13 1 5 39 36 80
2008 PM-01 0 21 29 7 21 0 21 36 27 14
2008 PM-02 17 25 33 17 0 8 0 18 45 12
2008 PM-04 19 38 29 5 10 0 0 14 57 21
2008 PM-06 17 6 22 44 11 0 0 56 22 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 16 22 25 14 4 4 43 33 114
2017 PM-04 10 11 23 41 6 3 6 52 23 33
2017 PM-05 16 17 19 12 23 7 7 40 38 27
2017 PM-06 14 19 29 25 10 3 0 37 34 34
2014 PM 8 16 24 27 21 1 3 50 25 145
2014 PM-01 20 20 40 10 10 0 0 20 40 10
2014 PM-02 5 32 32 16 16 0 0 32 37 19
2014 PM-03 0 0 18 64 9 0 9 80 0 11
2014 PM-04 5 12 27 24 24 5 2 53 18 41
2014 PM-05 10 24 17 31 14 0 3 46 36 29
2014 PM-06 7 3 21 31 34 0 3 68 11 29
2011 PM 13 17 29 19 19 1 2 39 31 120
2011 PM-01 0 8 10 40 24 10 8 78 10 12
2011 PM-02 11 17 34 14 23 0 0 37 28 21
2011 PM-03 8 20 46 16 9 0 0 26 28 10
2011 PM-04 13 25 32 17 9 0 3 27 40 29
2011 PM-05 26 7 25 13 25 0 4 40 35 20
2011 PM-06 13 18 26 18 25 0 0 43 31 28
2008 PM 18 24 34 11 8 1 5 20 44 80
2008 PM-01 21 29 36 7 0 7 0 8 54 14
2008 PM-02 8 50 25 8 0 0 8 9 64 12
2008 PM-04 14 19 33 19 10 0 5 30 35 21
2008 PM-06 17 17 33 17 17 0 0 33 33 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 16 31 26 14 1 2 41 27 114
2017 PM-04 14 18 28 27 8 3 3 36 34 33
2017 PM-05 15 15 36 26 9 0 0 35 29 27
2017 PM-06 6 19 36 20 18 0 0 38 25 34
2014 PM 10 17 33 17 20 3 1 38 28 146
2014 PM-01 0 0 60 20 10 10 0 33 0 10
2014 PM-02 0 10 30 25 25 5 5 56 11 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 7 20 39 17 15 2 0 33 28 41
2014 PM-05 21 17 21 17 21 3 0 39 39 29
2014 PM-06 10 21 24 17 28 0 0 45 31 29
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 71 19 2 5 3 1 0 90 9 113
2017 PM-04 60 32 3 4 3 0 0 91 6 33
2017 PM-05 77 15 0 5 4 0 0 91 9 27
2017 PM-06 82 8 0 7 4 0 0 89 11 33
2014 PM 71 14 6 5 1 0 2 87 6 146
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 80 10 0 5 0 0 5 95 5 20
2014 PM-03 73 18 9 0 0 0 0 91 0 11
2014 PM-04 71 17 7 5 0 0 0 88 5 41
2014 PM-05 62 17 10 3 3 0 3 82 7 29
2014 PM-06 69 10 3 10 3 0 3 82 14 29
2011 PM 68 20 2 6 3 0 1 88 9 122
2011 PM-01 78 15 0 7 0 0 0 93 7 13
2011 PM-02 65 30 5 0 0 0 0 95 0 21
2011 PM-03 59 12 0 28 0 0 0 72 28 10
2011 PM-04 72 18 3 3 0 0 3 93 3 28
2011 PM-05 78 13 0 4 5 0 0 91 9 22
2011 PM-06 56 25 4 8 8 0 0 81 16 28
2008 PM 60 21 4 6 6 1 1 83 13 80
2008 PM-01 64 21 7 7 0 0 0 86 7 14
2008 PM-02 33 33 8 8 17 0 0 67 25 12
2008 PM-04 52 29 0 5 10 0 5 85 15 21
2008 PM-06 72 11 0 6 6 6 0 88 12 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 29 15 9 11 3 4 63 21 114
2017 PM-04 28 34 15 10 13 0 0 62 23 33
2017 PM-05 15 30 21 8 15 4 6 50 26 27
2017 PM-06 44 22 14 11 4 2 3 70 16 34
2014 PM 21 26 18 14 11 5 4 52 27 146
2014 PM-01 40 0 40 10 0 10 0 44 11 10
2014 PM-02 10 15 25 25 15 5 5 28 44 20
2014 PM-03 36 27 9 9 9 0 9 70 20 11
2014 PM-04 20 34 10 15 12 5 5 59 30 41
2014 PM-05 10 31 28 14 7 10 0 46 23 29
2014 PM-06 34 24 14 7 10 3 7 65 19 29

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 23 11 11 8 1 1 69 20 114
2017 PM-04 38 33 6 5 15 0 3 73 21 33
2017 PM-05 38 19 10 25 9 0 0 56 33 27
2017 PM-06 52 20 11 10 6 0 0 72 17 34
2014 PM 42 25 12 9 10 1 1 69 19 146
2014 PM-01 40 40 20 0 0 0 0 80 0 10
2014 PM-02 25 15 25 25 10 0 0 40 35 20
2014 PM-03 64 27 0 0 9 0 0 91 9 11
2014 PM-04 49 22 5 7 10 5 2 76 18 41
2014 PM-05 41 31 7 14 7 0 0 72 21 29
2014 PM-06 48 24 14 3 10 0 0 72 14 29

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 35 7 6 7 2 0 79 14 114
2017 PM-04 48 29 4 7 10 3 0 79 17 33
2017 PM-05 31 42 7 8 9 4 0 76 18 27
2017 PM-06 50 31 8 8 4 0 0 81 12 34
2014 PM 32 40 10 11 5 1 1 73 17 146
2014 PM-01 20 70 0 0 10 0 0 90 10 10
2014 PM-02 10 40 15 25 5 0 5 53 32 20
2014 PM-03 55 45 0 0 0 0 0 100 0 11
2014 PM-04 39 37 7 10 5 2 0 78 15 41
2014 PM-05 21 48 10 14 3 3 0 71 18 29
2014 PM-06 48 31 14 7 0 0 0 79 7 29
2011 PM 42 37 10 8 2 0 1 80 10 122
2011 PM-01 53 34 6 7 0 0 0 86 7 13
2011 PM-02 46 17 26 10 0 0 0 63 10 21
2011 PM-03 22 70 0 8 0 0 0 92 8 10
2011 PM-04 28 46 11 8 7 0 0 74 15 28
2011 PM-05 40 37 14 5 5 0 0 77 10 22
2011 PM-06 55 32 0 8 0 0 5 92 8 28
2008 PM 36 43 6 6 8 0 1 80 14 80
2008 PM-01 36 57 0 7 0 0 0 93 7 14
2008 PM-02 17 33 25 0 17 0 8 55 18 12
2008 PM-04 29 33 5 14 19 0 0 62 33 21
2008 PM-06 56 44 0 0 0 0 0 100 0 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 27 14 14 7 8 1 61 23 114
2017 PM-04 25 17 15 24 11 8 0 46 38 33
2017 PM-05 30 29 19 12 0 10 0 66 13 27
2017 PM-06 39 29 12 12 8 0 0 68 20 34
2014 PM 27 26 12 12 9 12 1 62 24 146
2014 PM-01 20 40 0 0 10 30 0 86 14 10
2014 PM-02 15 25 20 5 10 15 10 53 20 20
2014 PM-03 45 36 9 9 0 0 0 82 9 11
2014 PM-04 24 32 12 7 7 17 0 68 18 41
2014 PM-05 21 21 17 21 3 17 0 50 29 29
2014 PM-06 48 17 10 17 7 0 0 66 24 29
2011 PM 38 27 14 7 6 6 2 71 14 122
2011 PM-01 36 30 7 0 7 19 0 82 9 13
2011 PM-02 29 20 30 8 6 6 0 52 16 20
2011 PM-03 34 37 20 8 0 0 0 72 8 10
2011 PM-04 25 32 15 11 6 7 3 63 19 29
2011 PM-05 39 22 15 0 14 9 0 68 16 22
2011 PM-06 63 22 0 10 0 0 5 89 11 28
2008 PM 45 20 14 10 8 3 1 68 18 80
2008 PM-01 71 7 14 7 0 0 0 79 7 14
2008 PM-02 8 25 17 25 17 0 8 36 45 12
2008 PM-04 38 24 10 10 10 10 0 68 21 21
2008 PM-06 56 17 11 6 11 0 0 72 17 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 25 18 15 10 21 1 45 32 114
2017 PM-04 8 28 14 13 12 25 0 48 34 33
2017 PM-05 12 16 18 22 5 27 0 39 36 27
2017 PM-06 10 32 19 16 12 12 0 47 32 34
2014 PM 8 21 15 16 16 19 5 38 42 146
2014 PM-01 20 20 20 10 0 30 0 57 14 10
2014 PM-02 0 20 15 25 15 15 10 27 53 20
2014 PM-03 27 27 9 0 0 36 0 86 0 11
2014 PM-04 7 20 15 12 24 17 5 34 47 41
2014 PM-05 0 21 14 14 17 34 0 32 47 29
2014 PM-06 10 28 21 17 10 3 10 44 32 29

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 52 33 5 7 3 0 0 85 10 114
2017 PM-04 49 42 0 10 0 0 0 90 10 33
2017 PM-05 35 48 10 4 4 0 0 83 7 27
2017 PM-06 65 16 9 6 4 0 0 80 10 34
2014 PM 41 36 12 8 3 1 0 78 10 146
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2014 PM-02 15 40 25 15 5 0 0 55 20 20
2014 PM-03 73 27 0 0 0 0 0 100 0 11
2014 PM-04 24 44 12 15 2 2 0 70 18 41
2014 PM-05 55 34 7 0 3 0 0 90 3 29
2014 PM-06 48 34 14 0 3 0 0 83 3 29
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 29 14 8 8 1 0 70 16 114
2017 PM-04 35 36 15 7 7 0 0 71 14 33
2017 PM-05 27 34 22 11 0 6 0 65 12 27
2017 PM-06 43 24 11 7 14 0 0 67 21 34
2014 PM 36 36 14 10 4 0 0 72 14 146
2014 PM-01 30 50 20 0 0 0 0 80 0 10
2014 PM-02 35 30 15 20 0 0 0 65 20 20
2014 PM-03 36 45 18 0 0 0 0 82 0 11
2014 PM-04 34 27 20 12 7 0 0 61 20 41
2014 PM-05 48 41 3 7 0 0 0 90 7 29
2014 PM-06 38 34 10 10 7 0 0 72 17 29
2011 PM 27 45 12 11 5 0 0 72 16 123
2011 PM-01 36 38 17 10 0 0 0 73 10 13
2011 PM-02 27 33 27 12 0 0 0 60 12 21
2011 PM-03 37 28 12 22 0 0 0 66 22 10
2011 PM-04 12 56 12 14 6 0 0 68 20 29
2011 PM-05 39 33 9 10 10 0 0 72 19 22
2011 PM-06 28 60 0 5 8 0 0 87 13 28
2008 PM 33 36 9 11 10 1 0 70 22 80
2008 PM-01 36 36 21 7 0 0 0 71 7 14
2008 PM-02 25 25 8 17 17 8 0 55 36 12
2008 PM-04 24 33 10 14 19 0 0 57 33 21
2008 PM-06 39 33 6 11 11 0 0 72 22 18

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 24 14 5 8 3 1 72 14 114
2017 PM-04 46 22 12 7 10 3 0 70 17 33
2017 PM-05 29 34 16 0 10 11 0 70 12 27
2017 PM-06 48 15 18 9 10 0 0 62 19 34
2014 PM 47 29 11 6 4 1 2 78 11 146
2014 PM-01 50 30 20 0 0 0 0 80 0 10
2014 PM-02 45 35 5 5 5 0 5 84 11 20
2014 PM-03 64 27 0 9 0 0 0 91 9 11
2014 PM-04 44 17 15 10 7 2 5 66 18 41
2014 PM-05 55 38 7 0 0 0 0 93 0 29
2014 PM-06 41 38 10 7 3 0 0 79 10 29
2011 PM 37 35 13 12 2 2 0 73 13 123
2011 PM-01 52 31 7 0 0 10 0 92 0 13
2011 PM-02 37 22 26 15 0 0 0 59 15 21
2011 PM-03 28 64 0 0 0 8 0 100 0 10
2011 PM-04 26 41 16 10 6 0 0 68 16 29
2011 PM-05 51 10 20 20 0 0 0 60 20 22
2011 PM-06 32 51 3 14 0 0 0 83 14 28
2008 PM 45 23 13 6 9 5 0 71 16 80
2008 PM-01 64 29 7 0 0 0 0 93 0 14
2008 PM-02 25 33 8 8 8 17 0 70 20 12
2008 PM-04 38 10 14 14 24 0 0 48 38 21
2008 PM-06 39 28 11 6 6 11 0 75 13 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 38 9 5 5 0 0 82 9 114
2017 PM-04 48 32 13 4 4 0 0 80 7 33
2017 PM-05 31 50 11 5 3 0 0 81 8 27
2017 PM-06 40 33 8 8 10 0 0 73 19 34
2014 PM 44 32 10 10 4 1 0 76 14 146
2014 PM-01 50 20 20 10 0 0 0 70 10 10
2014 PM-02 30 50 5 10 0 5 0 84 11 20
2014 PM-03 45 36 9 9 0 0 0 82 9 11
2014 PM-04 49 20 10 15 7 0 0 68 22 41
2014 PM-05 59 31 3 3 3 0 0 90 7 29
2014 PM-06 38 34 14 10 3 0 0 72 14 29
2011 PM 32 41 8 12 6 1 0 74 19 123
2011 PM-01 52 31 7 0 0 10 0 92 0 13
2011 PM-02 33 30 20 11 6 0 0 63 17 21
2011 PM-03 20 72 8 0 0 0 0 92 0 10
2011 PM-04 29 37 0 24 11 0 0 66 34 29
2011 PM-05 39 33 0 14 14 0 0 72 28 22
2011 PM-06 25 51 13 11 0 0 0 77 11 28
2008 PM 39 33 9 10 10 0 0 71 20 80
2008 PM-01 43 43 7 7 0 0 0 86 7 14
2008 PM-02 25 33 8 25 8 0 0 58 33 12
2008 PM-04 29 24 14 10 24 0 0 52 33 21
2008 PM-06 44 33 6 6 11 0 0 78 17 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 82 10 5 2 2 0 0 91 4 114
2017 PM-04 84 7 9 0 0 0 0 91 0 33
2017 PM-05 80 9 3 5 4 0 0 88 9 27
2017 PM-06 87 7 0 3 4 0 0 94 6 34
2014 PM 82 11 3 3 0 0 2 94 3 146
2014 PM-01 100 0 0 0 0 0 0 100 0 10
2014 PM-02 80 10 0 5 0 0 5 95 5 20
2014 PM-03 82 18 0 0 0 0 0 100 0 11
2014 PM-04 85 5 7 2 0 0 0 90 2 41
2014 PM-05 86 3 3 3 0 0 3 93 4 29
2014 PM-06 69 28 0 0 0 0 3 100 0 29
2011 PM 81 15 2 1 1 0 1 96 2 123
2011 PM-01 78 15 0 7 0 0 0 93 7 13
2011 PM-02 82 9 10 0 0 0 0 90 0 21
2011 PM-03 100 0 0 0 0 0 0 100 0 10
2011 PM-04 66 24 3 0 3 0 3 93 3 29
2011 PM-05 87 13 0 0 0 0 0 100 0 22
2011 PM-06 85 15 0 0 0 0 0 100 0 28
2008 PM 76 14 1 3 4 0 3 92 6 80
2008 PM-01 79 21 0 0 0 0 0 100 0 14
2008 PM-02 67 17 0 8 8 0 0 83 17 12
2008 PM-04 62 19 0 5 5 0 10 89 11 21
2008 PM-06 78 11 6 0 6 0 0 89 6 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 66 20 5 5 2 2 0 87 8 113
2017 PM-04 66 22 6 0 3 3 0 91 3 33
2017 PM-05 66 13 4 13 0 4 0 83 13 27
2017 PM-06 70 20 0 6 4 0 0 90 10 33
2014 PM 60 20 5 6 6 1 2 82 13 146
2014 PM-01 50 30 10 0 0 0 10 89 0 10
2014 PM-02 50 10 0 20 15 0 5 63 37 20
2014 PM-03 82 9 0 0 9 0 0 91 9 11
2014 PM-04 51 29 12 5 2 0 0 80 7 41
2014 PM-05 69 17 3 7 3 0 0 86 10 29
2014 PM-06 62 21 0 3 3 7 3 92 8 29
2011 PM 37 37 8 9 5 2 1 77 15 123
2011 PM-01 45 22 10 7 0 10 7 80 8 13
2011 PM-02 42 26 9 8 10 0 4 71 19 21
2011 PM-03 8 59 25 0 8 0 0 67 8 10
2011 PM-04 29 50 0 12 9 0 0 79 21 29
2011 PM-05 49 19 14 14 4 0 0 68 18 22
2011 PM-06 39 44 3 8 0 5 0 88 9 28

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 55 22 11 6 5 2 0 78 11 114
2017 PM-04 58 26 13 3 0 0 0 84 3 33
2017 PM-05 51 18 11 13 7 0 0 69 19 27
2017 PM-06 56 20 10 7 8 0 0 76 14 34

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 56 24 14 2 3 0 0 81 5 114
2017 PM-04 62 19 19 0 0 0 0 81 0 33
2017 PM-05 47 34 13 3 3 0 0 81 6 27
2017 PM-06 51 23 12 6 8 0 0 74 13 34

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 49 28 11 8 4 0 0 77 12 114
2017 PM-04 49 28 12 7 4 0 0 78 11 33
2017 PM-05 42 32 20 7 0 0 0 74 7 27
2017 PM-06 48 20 11 11 10 0 0 68 21 34
2014 PM 47 28 12 8 3 1 0 76 12 146
2014 PM-01 40 30 20 10 0 0 0 70 10 10
2014 PM-02 40 35 10 15 0 0 0 75 15 20
2014 PM-03 64 9 18 9 0 0 0 73 9 11
2014 PM-04 41 27 7 17 7 0 0 68 24 41
2014 PM-05 59 34 7 0 0 0 0 93 0 29
2014 PM-06 52 28 14 0 3 3 0 82 4 29
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 41 16 11 12 0 4 59 24 26
2017 PM-06 5 49 17 17 12 0 0 54 29 18
2014 PM 43 24 19 5 0 0 10 74 5 21
2014 PM-06 36 21 29 0 0 0 14 67 0 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 26 18 10 9 8 0 60 21 114
2017 PM-04 22 42 21 7 3 6 0 68 10 33
2017 PM-05 28 27 22 10 7 7 0 58 18 27
2017 PM-06 28 19 12 16 23 3 0 47 41 34
2014 PM 33 28 12 12 9 6 0 65 23 145
2014 PM-01 40 40 10 0 0 10 0 89 0 10
2014 PM-02 30 50 0 10 5 5 0 84 16 20
2014 PM-03 36 9 18 9 0 27 0 63 13 11
2014 PM-04 29 41 12 10 5 2 0 73 15 41
2014 PM-05 45 7 14 28 7 0 0 52 34 29
2014 PM-06 32 21 11 4 25 7 0 58 31 28
2011 PM 22 29 21 9 10 8 1 56 21 123
2011 PM-01 21 28 24 0 7 10 10 61 9 13
2011 PM-02 26 29 13 15 6 11 0 61 24 21
2011 PM-03 17 38 25 0 8 12 0 63 9 10
2011 PM-04 23 35 11 8 14 10 0 64 24 29
2011 PM-05 27 17 20 22 9 5 0 46 33 22
2011 PM-06 16 31 36 4 11 3 0 48 15 28

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 32 15 16 8 6 0 59 25 114
2017 PM-04 19 43 13 19 3 3 0 64 23 33
2017 PM-05 22 41 21 13 4 0 0 63 17 27
2017 PM-06 25 21 15 20 20 0 0 46 39 34
2014 PM 32 28 14 15 10 1 0 61 25 145
2014 PM-01 50 30 0 10 0 10 0 89 11 10
2014 PM-02 25 35 25 15 0 0 0 60 15 20
2014 PM-03 36 45 9 9 0 0 0 82 9 11
2014 PM-04 29 34 15 10 10 2 0 65 20 41
2014 PM-05 38 14 14 24 10 0 0 52 34 29
2014 PM-06 36 21 11 14 18 0 0 57 32 28
2011 PM 21 34 20 7 17 1 0 56 24 121
2011 PM-01 28 38 17 0 7 10 0 73 8 13
2011 PM-02 22 24 28 15 11 0 0 46 26 21
2011 PM-03 17 28 34 12 8 0 0 45 20 10
2011 PM-04 18 31 26 5 21 0 0 48 26 28
2011 PM-05 23 33 0 0 44 0 0 56 44 21
2011 PM-06 20 46 18 10 6 0 0 67 16 28
2008 PM 29 21 15 14 16 5 0 53 32 80
2008 PM-01 29 21 21 14 7 7 0 54 23 14
2008 PM-02 8 17 17 25 25 8 0 27 55 12
2008 PM-04 29 10 5 24 24 10 0 42 53 21
2008 PM-06 39 33 6 6 17 0 0 72 22 18

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 37 11 18 12 6 0 56 32 113
2017 PM-04 14 46 6 24 6 3 0 62 31 32
2017 PM-05 9 43 7 28 12 0 0 52 40 27
2017 PM-06 12 30 18 14 23 3 0 44 38 34
2014 PM 26 28 13 18 11 5 0 56 30 145
2014 PM-01 30 30 10 0 0 30 0 86 0 10
2014 PM-02 20 40 15 15 5 5 0 63 21 20
2014 PM-03 40 20 20 20 0 0 0 60 20 10
2014 PM-04 24 29 15 20 5 7 0 58 26 41
2014 PM-05 28 24 10 17 21 0 0 52 38 29
2014 PM-06 28 24 14 17 17 0 0 52 34 29
2011 PM 13 33 24 9 14 6 1 49 25 123
2011 PM-01 14 45 15 0 0 19 7 80 0 13
2011 PM-02 14 33 21 11 15 6 0 50 28 21
2011 PM-03 0 29 41 0 17 12 0 33 20 10
2011 PM-04 16 29 25 11 16 4 0 47 28 29
2011 PM-05 23 22 10 4 37 4 0 47 43 22
2011 PM-06 6 41 33 19 0 0 0 48 19 28
2008 PM 20 30 21 13 14 3 0 51 27 80
2008 PM-01 29 36 29 7 0 0 0 64 7 14
2008 PM-02 0 42 17 33 8 0 0 42 42 12
2008 PM-04 14 24 10 14 29 10 0 42 47 21
2008 PM-06 39 17 22 6 17 0 0 56 22 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 37 14 9 11 9 0 63 22 114
2017 PM-04 14 52 6 9 5 13 0 76 17 33
2017 PM-05 12 37 19 10 17 5 0 52 29 27
2017 PM-06 24 21 25 10 17 4 0 47 28 34
2014 PM 27 23 16 11 16 6 1 54 29 146
2014 PM-01 20 40 20 0 0 20 0 75 0 10
2014 PM-02 20 30 20 15 10 0 5 53 26 20
2014 PM-03 36 36 18 9 0 0 0 73 9 11
2014 PM-04 34 17 12 12 17 7 0 55 32 41
2014 PM-05 24 24 7 17 21 7 0 52 41 29
2014 PM-06 31 17 17 7 21 7 0 52 30 29
2011 PM 20 38 12 9 14 7 0 62 25 123
2011 PM-01 21 54 7 7 0 10 0 84 8 13
2011 PM-02 18 39 19 14 6 5 0 59 21 21
2011 PM-03 8 74 0 0 17 0 0 83 17 10
2011 PM-04 16 23 15 18 16 11 0 44 38 29
2011 PM-05 27 22 5 5 27 14 0 57 37 22
2011 PM-06 22 41 18 3 13 3 0 65 16 28
2008 PM 29 26 8 20 13 5 0 58 34 80
2008 PM-01 50 21 7 14 0 7 0 77 15 14
2008 PM-02 8 17 17 50 8 0 0 25 58 12
2008 PM-04 24 14 5 19 24 14 0 44 50 21
2008 PM-06 44 28 0 17 11 0 0 72 28 18

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 40 9 16 13 3 0 62 29 114
2017 PM-04 13 51 14 16 4 3 0 66 20 33
2017 PM-05 15 48 0 20 17 0 0 63 37 27
2017 PM-06 22 30 9 18 21 0 0 52 39 34
2014 PM 22 32 14 16 15 2 0 55 31 146
2014 PM-01 20 50 10 10 0 10 0 78 11 10
2014 PM-02 15 40 10 20 15 0 0 55 35 20
2014 PM-03 55 36 9 0 0 0 0 91 0 11
2014 PM-04 17 39 17 5 17 5 0 59 23 41
2014 PM-05 21 24 17 24 14 0 0 45 38 29
2014 PM-06 28 17 10 24 21 0 0 45 45 29
2011 PM 14 35 16 17 16 1 0 50 34 123
2011 PM-01 29 47 7 7 0 10 0 84 8 13
2011 PM-02 14 38 15 22 11 0 0 52 33 21
2011 PM-03 0 70 12 0 17 0 0 70 17 10
2011 PM-04 19 17 22 23 21 0 0 35 43 29
2011 PM-05 12 31 9 4 44 0 0 43 48 22
2011 PM-06 10 35 23 29 3 0 0 45 32 28
2008 PM 19 30 22 15 13 1 0 50 28 79
2008 PM-01 29 43 0 21 7 0 0 71 29 14
2008 PM-02 0 42 17 33 8 0 0 42 42 12
2008 PM-04 15 20 30 0 30 5 0 37 32 20
2008 PM-06 22 28 22 17 11 0 0 50 28 18
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 39 8 16 8 0 0 67 25 114
2017 PM-04 33 44 9 10 4 0 0 77 13 33
2017 PM-05 33 25 15 15 12 0 0 58 27 27
2017 PM-06 21 32 3 31 13 0 0 53 44 34
2014 PM 36 34 15 8 8 0 0 69 16 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 30 45 20 5 0 0 0 75 5 20
2014 PM-03 55 9 36 0 0 0 0 64 0 11
2014 PM-04 39 29 10 12 10 0 0 68 22 41
2014 PM-05 41 34 7 7 10 0 0 76 17 29
2014 PM-06 31 28 17 14 10 0 0 59 24 29
2011 PM 29 39 13 13 6 0 1 68 19 122
2011 PM-01 49 44 7 0 0 0 0 93 0 13
2011 PM-02 32 34 19 11 0 0 4 68 12 20
2011 PM-03 25 42 12 20 0 0 0 67 20 10
2011 PM-04 27 44 14 7 7 0 0 72 14 29
2011 PM-05 37 16 0 28 18 0 0 54 46 22
2011 PM-06 13 50 19 15 4 0 0 63 18 28

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 45 6 1 0 2 0 93 1 114
2017 PM-04 36 61 3 0 0 0 0 97 0 33
2017 PM-05 57 40 4 0 0 0 0 96 0 27
2017 PM-06 43 37 14 3 0 3 0 82 3 34
2014 PM 46 42 6 5 0 0 1 89 5 146
2014 PM-01 30 70 0 0 0 0 0 100 0 10
2014 PM-02 45 45 5 5 0 0 0 90 5 20
2014 PM-03 55 36 9 0 0 0 0 91 0 11
2014 PM-04 44 37 10 10 0 0 0 80 10 41
2014 PM-05 52 41 3 0 0 0 3 96 0 29
2014 PM-06 45 45 7 3 0 0 0 90 3 29
2011 PM 38 42 11 3 1 5 0 84 4 121
2011 PM-01 51 41 7 0 0 0 0 93 0 13
2011 PM-02 42 34 12 0 0 12 0 86 0 19
2011 PM-03 20 51 20 0 0 8 0 78 0 10
2011 PM-04 36 45 11 0 3 4 0 85 3 29
2011 PM-05 38 31 14 13 0 4 0 72 13 22
2011 PM-06 36 51 7 4 0 3 0 89 4 28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 29 17 11 7 3 3 63 19 114
2017 PM-04 29 27 10 22 9 0 3 58 32 33
2017 PM-05 31 29 18 10 5 8 0 64 16 27
2017 PM-06 33 35 17 3 6 0 7 73 9 34
2014 PM 36 33 15 10 4 2 0 71 14 146
2014 PM-01 40 50 10 0 0 0 0 90 0 10
2014 PM-02 35 35 20 0 5 5 0 74 5 20
2014 PM-03 45 36 18 0 0 0 0 82 0 11
2014 PM-04 29 37 12 12 7 2 0 68 20 41
2014 PM-05 45 21 14 14 3 3 0 68 18 29
2014 PM-06 38 34 14 10 3 0 0 72 14 29
2011 PM 34 31 10 9 9 5 1 70 19 122
2011 PM-01 36 30 10 17 0 0 7 71 18 13
2011 PM-02 43 26 5 8 6 11 0 78 17 20
2011 PM-03 17 30 25 8 12 0 8 51 22 10
2011 PM-04 30 42 11 8 10 0 0 72 17 29
2011 PM-05 31 17 13 14 18 6 0 51 35 22
2011 PM-06 41 36 7 4 5 8 0 83 9 28
2008 PM 38 38 9 6 9 1 0 76 15 80
2008 PM-01 43 21 14 7 7 7 0 69 15 14
2008 PM-02 25 50 8 0 17 0 0 75 17 12
2008 PM-04 33 29 14 5 19 0 0 62 24 21
2008 PM-06 44 50 0 6 0 0 0 94 6 18

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 22 22 13 11 5 1 51 25 114
2017 PM-04 26 22 21 14 14 0 3 49 29 33
2017 PM-05 20 22 36 8 10 4 0 44 18 27
2017 PM-06 30 27 11 19 9 4 0 60 29 34
2014 PM 29 34 12 12 4 8 1 69 18 146
2014 PM-01 40 30 10 0 10 10 0 78 11 10
2014 PM-02 30 25 5 10 5 25 0 73 20 20
2014 PM-03 27 27 27 0 0 18 0 67 0 11
2014 PM-04 22 41 17 10 5 5 0 67 15 41
2014 PM-05 34 34 10 21 0 0 0 69 21 29
2014 PM-06 34 34 7 14 7 0 3 71 21 29
2011 PM 15 29 23 13 11 6 2 48 27 122
2011 PM-01 21 21 32 0 0 10 17 57 0 13
2011 PM-02 14 40 13 4 11 17 0 66 18 20
2011 PM-03 0 29 33 17 0 20 0 37 22 10
2011 PM-04 12 20 26 16 23 3 0 33 40 29
2011 PM-05 23 25 5 33 14 0 0 48 47 22
2011 PM-06 16 38 32 6 8 0 0 54 14 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 13 24 16 18 9 1 35 38 114
2017 PM-04 15 14 20 12 31 8 0 32 47 33
2017 PM-05 19 17 28 13 15 8 0 39 30 27
2017 PM-06 26 12 29 15 15 3 0 40 31 34
2014 PM 17 16 17 12 16 14 7 43 36 146
2014 PM-01 30 10 10 0 0 50 0 80 0 10
2014 PM-02 5 10 30 10 10 15 20 23 31 20
2014 PM-03 9 18 27 0 9 27 9 43 14 11
2014 PM-04 10 24 22 12 17 10 5 40 34 41
2014 PM-05 24 17 14 14 24 3 3 44 41 29
2014 PM-06 31 14 7 10 17 14 7 57 35 29
2011 PM 16 19 19 15 14 12 6 42 35 121
2011 PM-01 14 16 38 15 0 10 7 37 18 13
2011 PM-02 27 10 4 16 14 26 4 52 43 21
2011 PM-03 9 28 25 0 8 12 17 53 11 10
2011 PM-04 11 22 15 22 13 11 6 40 41 29
2011 PM-05 20 21 10 13 29 7 0 44 46 21
2011 PM-06 13 17 32 16 11 6 5 34 30 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 63 23 3 4 4 3 0 89 8 114
2017 PM-04 53 38 3 6 0 0 0 91 6 33
2017 PM-05 68 18 5 5 4 0 0 86 9 27
2017 PM-06 72 13 3 0 10 3 0 87 10 34
2014 PM 62 20 9 5 2 1 1 84 7 146
2014 PM-01 90 0 10 0 0 0 0 90 0 10
2014 PM-02 70 15 0 10 0 0 5 89 11 20
2014 PM-03 82 9 9 0 0 0 0 91 0 11
2014 PM-04 59 24 7 2 5 2 0 85 8 41
2014 PM-05 52 21 17 3 3 0 3 75 7 29
2014 PM-06 55 24 7 10 0 3 0 82 11 29

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 68 19 7 1 1 2 2 91 2 114
2017 PM-04 51 35 8 0 0 0 5 92 0 33
2017 PM-05 77 10 10 0 4 0 0 86 4 27
2017 PM-06 72 18 7 0 0 3 0 93 0 34
2014 PM 64 19 10 1 1 3 2 88 2 146
2014 PM-01 90 0 10 0 0 0 0 90 0 10
2014 PM-02 75 15 5 0 0 0 5 95 0 20
2014 PM-03 73 9 9 0 0 9 0 90 0 11
2014 PM-04 61 24 5 0 5 2 2 90 5 41
2014 PM-05 55 24 17 3 0 0 0 79 3 29
2014 PM-06 62 21 7 0 0 7 3 92 0 29
2011 PM 51 24 8 4 5 3 4 81 10 123
2011 PM-01 52 24 7 7 0 10 0 84 8 13
2011 PM-02 59 21 0 9 11 0 0 80 20 21
2011 PM-03 34 33 25 0 0 0 8 73 0 10
2011 PM-04 49 29 4 0 10 4 3 85 10 29
2011 PM-05 62 8 15 0 5 5 5 78 5 22
2011 PM-06 45 29 8 10 0 0 8 81 10 28
2008 PM 54 20 15 3 1 4 4 80 4 80
2008 PM-01 71 7 7 0 0 0 14 92 0 14
2008 PM-02 25 25 33 0 8 0 8 55 9 12
2008 PM-04 43 33 10 10 0 5 0 80 10 21
2008 PM-06 56 17 22 0 0 6 0 76 0 18

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 33 17 12 9 3 0 61 22 114
2017 PM-04 25 40 9 13 12 0 0 65 26 33
2017 PM-05 23 31 18 11 17 0 0 55 27 27
2017 PM-06 19 40 23 9 3 6 0 63 13 34
2014 PM 26 27 15 15 14 3 0 55 30 146
2014 PM-01 30 30 20 0 0 20 0 75 0 10
2014 PM-02 40 15 15 20 10 0 0 55 30 20
2014 PM-03 27 27 45 0 0 0 0 55 0 11
2014 PM-04 20 34 10 17 15 5 0 56 33 41
2014 PM-05 24 24 14 17 17 3 0 50 36 29
2014 PM-06 31 28 14 17 10 0 0 59 28 29
2011 PM 21 28 16 13 18 2 2 51 32 122
2011 PM-01 14 54 7 0 7 10 7 82 9 13
2011 PM-02 28 22 23 5 15 0 6 54 22 21
2011 PM-03 26 8 28 12 25 0 0 34 37 10
2011 PM-04 16 22 14 22 21 4 0 40 45 28
2011 PM-05 31 17 9 20 23 0 0 48 43 22
2011 PM-06 15 41 19 10 14 0 0 57 24 28
2008 PM 26 31 18 8 18 0 0 58 25 80
2008 PM-01 21 36 21 7 14 0 0 57 21 14
2008 PM-02 0 42 33 17 8 0 0 42 25 12
2008 PM-04 29 19 19 5 29 0 0 48 33 21
2008 PM-06 33 28 11 6 22 0 0 61 28 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 17 15 19 27 4 3 33 50 114
2017 PM-04 17 22 19 22 17 3 0 40 41 33
2017 PM-05 13 19 17 20 31 0 0 32 51 27
2017 PM-06 8 11 9 15 39 6 12 23 66 34
2014 PM 13 18 9 16 37 1 5 34 57 146
2014 PM-01 30 20 20 10 10 10 0 56 22 10
2014 PM-02 20 25 5 5 40 0 5 47 47 20
2014 PM-03 9 27 9 27 27 0 0 36 55 11
2014 PM-04 17 24 7 17 29 0 5 44 49 41
2014 PM-05 10 17 14 10 45 3 0 29 57 29
2014 PM-06 3 3 7 31 41 0 14 8 84 29
2011 PM 5 18 16 28 30 1 2 24 60 123
2011 PM-01 14 14 25 15 22 10 0 31 40 13
2011 PM-02 4 23 13 32 27 0 0 27 60 21
2011 PM-03 9 8 30 20 33 0 0 17 53 10
2011 PM-04 6 25 0 33 34 0 3 32 68 29
2011 PM-05 4 19 13 21 43 0 0 23 64 22
2011 PM-06 0 10 27 36 20 0 6 11 60 28
2008 PM 11 16 18 16 36 3 0 28 54 80
2008 PM-01 14 29 21 7 29 0 0 43 36 14
2008 PM-02 0 33 17 25 25 0 0 33 50 12
2008 PM-04 19 10 10 19 43 0 0 29 62 21
2008 PM-06 6 11 28 11 33 11 0 19 50 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 43 16 13 5 3 0 64 19 114
2017 PM-04 17 39 16 18 6 3 0 58 25 33
2017 PM-05 16 49 12 17 5 0 0 66 22 27
2017 PM-06 19 50 16 10 3 3 0 71 13 34

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 35 17 10 2 3 0 70 13 114
2017 PM-04 29 38 25 3 3 3 0 68 5 33
2017 PM-05 33 29 19 19 0 0 0 62 19 27
2017 PM-06 37 31 10 15 3 3 0 70 19 34
2014 PM 41 29 18 8 1 3 1 73 9 146
2014 PM-01 40 40 10 0 0 10 0 89 0 10
2014 PM-02 40 25 20 5 0 5 5 72 6 20
2014 PM-03 64 27 0 0 0 9 0 100 0 11
2014 PM-04 41 27 22 5 2 2 0 70 8 41
2014 PM-05 38 38 17 7 0 0 0 76 7 29
2014 PM-06 41 21 17 17 0 3 0 64 18 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 41 8 10 3 1 0 79 13 114
2017 PM-04 30 52 6 6 6 0 0 81 12 33
2017 PM-05 33 34 12 18 4 0 0 67 22 27
2017 PM-06 40 34 9 14 0 3 0 76 14 34
2014 PM 41 33 13 8 4 0 1 74 12 146
2014 PM-01 50 50 0 0 0 0 0 100 0 10
2014 PM-02 40 35 15 5 0 0 5 79 5 20
2014 PM-03 64 36 0 0 0 0 0 100 0 11
2014 PM-04 39 37 10 10 5 0 0 76 15 41
2014 PM-05 34 31 14 14 7 0 0 66 21 29
2014 PM-06 41 28 17 10 3 0 0 69 14 29
2011 PM 32 37 15 7 6 3 0 72 13 123
2011 PM-01 36 40 15 0 0 10 0 84 0 13
2011 PM-02 39 31 24 0 6 0 0 70 6 21
2011 PM-03 41 34 16 0 0 9 0 82 0 10
2011 PM-04 32 37 10 15 6 0 0 69 21 29
2011 PM-05 25 29 10 18 14 5 0 57 33 22
2011 PM-06 26 49 18 0 5 3 0 77 5 28

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 45 42 7 3 2 1 0 88 5 114
2017 PM-04 39 53 6 0 3 0 0 91 3 33
2017 PM-05 43 40 12 5 0 0 0 83 5 27
2017 PM-06 44 39 3 7 4 3 0 86 11 34
2014 PM 53 32 5 4 5 0 0 85 10 146
2014 PM-01 80 10 10 0 0 0 0 90 0 10
2014 PM-02 50 45 0 0 5 0 0 95 5 20
2014 PM-03 73 27 0 0 0 0 0 100 0 11
2014 PM-04 54 27 7 5 7 0 0 80 12 41
2014 PM-05 52 31 3 7 7 0 0 83 14 29
2014 PM-06 45 38 7 7 3 0 0 83 10 29
2011 PM 43 37 10 5 5 0 0 80 10 123
2011 PM-01 48 45 0 7 0 0 0 93 7 13
2011 PM-02 39 48 6 0 6 0 0 88 6 21
2011 PM-03 59 25 8 0 8 0 0 84 8 10
2011 PM-04 44 36 11 7 3 0 0 79 10 29
2011 PM-05 42 18 18 9 14 0 0 59 22 22
2011 PM-06 37 45 13 5 0 0 0 82 5 28
2008 PM 41 33 10 9 8 0 0 73 16 79
2008 PM-01 50 29 7 14 0 0 0 79 14 14
2008 PM-02 25 50 0 17 8 0 0 75 25 12
2008 PM-04 40 15 20 5 20 0 0 55 25 20
2008 PM-06 39 44 6 6 6 0 0 83 11 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 29 19 8 6 2 0 67 14 114
2017 PM-04 31 33 20 10 6 0 0 64 16 33
2017 PM-05 28 38 27 0 4 4 0 68 4 27
2017 PM-06 33 27 14 14 10 3 0 61 24 34
2014 PM 34 26 18 13 8 1 0 60 21 146
2014 PM-01 50 30 10 0 10 0 0 80 10 10
2014 PM-02 15 40 20 15 5 5 0 58 21 20
2014 PM-03 55 18 9 9 9 0 0 73 18 11
2014 PM-04 32 24 20 17 7 0 0 56 24 41
2014 PM-05 34 21 24 10 10 0 0 55 21 29
2014 PM-06 41 28 14 10 7 0 0 69 17 29
2011 PM 30 33 16 9 9 2 0 65 19 123
2011 PM-01 45 38 10 7 0 0 0 83 7 13
2011 PM-02 37 35 13 5 11 0 0 72 15 21
2011 PM-03 16 46 12 16 0 9 0 69 18 10
2011 PM-04 24 25 28 14 6 3 0 51 21 29
2011 PM-05 31 23 5 13 28 0 0 54 41 22
2011 PM-06 30 42 20 4 5 0 0 72 8 28

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 36 16 8 5 0 0 71 13 114
2017 PM-04 31 37 17 13 3 0 0 68 16 33
2017 PM-05 28 48 20 0 4 0 0 76 4 27
2017 PM-06 33 36 15 4 12 0 0 69 16 34
2014 PM 30 32 15 14 9 0 0 62 23 146
2014 PM-01 50 30 10 0 10 0 0 80 10 10
2014 PM-02 15 45 20 15 5 0 0 60 20 20
2014 PM-03 36 27 18 18 0 0 0 64 18 11
2014 PM-04 29 34 15 15 7 0 0 63 22 41
2014 PM-05 31 24 17 17 10 0 0 55 28 29
2014 PM-06 38 34 7 7 14 0 0 72 21 29
2011 PM 30 36 16 10 8 0 0 66 18 122
2011 PM-01 36 57 0 7 0 0 0 93 7 13
2011 PM-02 42 30 13 9 6 0 0 72 15 21
2011 PM-03 17 33 34 16 0 0 0 50 16 10
2011 PM-04 29 28 27 6 10 0 0 57 16 28
2011 PM-05 31 23 10 13 23 0 0 54 36 22
2011 PM-06 22 50 13 10 5 0 0 72 15 28
2008 PM 29 34 16 8 13 1 0 63 20 80
2008 PM-01 36 36 21 0 7 0 0 71 7 14
2008 PM-02 17 33 17 8 17 8 0 55 27 12
2008 PM-04 24 24 14 10 29 0 0 48 38 21
2008 PM-06 33 39 11 11 6 0 0 72 17 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 23 24 8 8 2 0 59 16 114
2017 PM-04 40 29 20 6 5 0 0 69 11 33
2017 PM-05 19 18 36 13 7 7 0 40 21 27
2017 PM-06 25 29 24 9 10 3 0 55 20 34
2014 PM 32 16 15 16 18 3 1 49 35 146
2014 PM-01 30 40 10 10 10 0 0 70 20 10
2014 PM-02 25 20 15 5 20 15 0 53 29 20
2014 PM-03 36 18 9 27 9 0 0 55 36 11
2014 PM-04 29 12 22 15 17 5 0 44 33 41
2014 PM-05 38 7 10 17 28 0 0 45 45 29
2014 PM-06 38 17 10 21 10 0 3 57 32 29
2011 PM 28 29 11 15 11 6 0 61 27 122
2011 PM-01 21 37 24 0 7 10 0 65 8 13
2011 PM-02 29 26 14 20 11 0 0 55 31 20
2011 PM-03 34 37 8 20 0 0 0 72 20 10
2011 PM-04 31 27 3 11 17 11 0 65 31 29
2011 PM-05 28 6 21 22 18 5 0 36 42 22
2011 PM-06 27 43 5 15 5 6 0 74 21 28
2008 PM 23 19 21 15 19 4 0 43 35 80
2008 PM-01 14 29 14 21 21 0 0 43 43 14
2008 PM-02 25 17 17 8 25 8 0 45 36 12
2008 PM-04 14 19 24 10 24 10 0 37 37 21
2008 PM-06 28 17 28 17 11 0 0 44 28 18
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PM 26 34 40 114
2017 PM-04 25 33 42 33
2017 PM-05 25 23 52 27
2017 PM-06 29 42 29 34
2014 PM 38 27 34 146
2014 PM-01 50 20 30 10
2014 PM-02 35 45 20 20
2014 PM-03 27 36 36 11
2014 PM-04 46 5 49 41
2014 PM-05 52 28 21 29
2014 PM-06 17 45 38 29
2011 PM 36 36 28 123
2011 PM-01 39 28 33 13
2011 PM-02 42 33 24 21
2011 PM-03 42 16 42 10
2011 PM-04 31 43 26 29
2011 PM-05 31 35 35 22
2011 PM-06 36 42 22 28

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 PM 14 14 50 6 4 11 30
2014 PM 11 9 66 4 9999 11 56
2014 PM-04 11 5 63 0 9999 21 19
2014 PM-05 20 0 73 7 9999 0 15
2011 PM 15 11 65 3 9999 5 43
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 21 79 114
2017 PM-04 24 76 33
2017 PM-06 28 72 34
2014 PM 17 83 146
2014 PM-04 20 80 41
2014 PM-05 24 76 29

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 PM 43 23
2014 PM 48 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PM 87 23
2014 PM 64 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 PM 39 23
2014 PM 28 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 PM 25 23
2014 PM 36 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 PM 46 23
2014 PM 28 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 PM 38 23
2014 PM 32 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 PM 63 23
2014 PM 52 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 PM 24 23
2014 PM 24 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 PM 52 23
2014 PM 36 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PM 48 23
2014 PM 64 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 PM 26 23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 PM 22 23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 PM 33 23
2014 PM 20 25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 22 23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 PM 40 23
2014 PM 32 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PM 30 23
2014 PM 60 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 PM 0 23
2014 PM 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PM 47 23
2014 PM 56 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PM 0 23

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 95 5 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 8 11 24 9 11 29 9 30 32 114
2017 PM-04 5 4 24 16 12 28 12 14 46 33
2017 PM-05 0 14 38 0 5 33 11 24 9 27
2017 PM-06 13 22 13 10 13 25 3 49 33 34
2014 PM 12 7 22 11 8 29 12 31 31 146
2014 PM-01 20 0 20 0 0 60 0 50 0 10
2014 PM-02 0 10 20 10 10 30 20 20 40 20
2014 PM-03 9 9 18 0 0 27 36 50 0 11
2014 PM-04 10 2 24 12 7 34 10 22 35 41
2014 PM-05 14 14 31 7 3 28 3 40 15 29
2014 PM-06 21 7 10 21 7 21 14 42 42 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 20 24 9 8 13 0 53 20 114
2017 PM-04 17 22 28 13 5 14 0 46 22 33
2017 PM-05 27 20 38 0 9 7 0 50 9 27
2017 PM-06 27 22 17 10 13 11 0 55 25 34
2014 PM 27 26 19 7 7 12 2 62 16 146
2014 PM-01 50 20 20 0 0 10 0 78 0 10
2014 PM-02 20 30 20 0 5 20 5 67 7 20
2014 PM-03 55 18 18 0 0 9 0 80 0 11
2014 PM-04 12 29 22 7 7 20 2 53 19 41
2014 PM-05 31 34 17 7 3 3 3 70 11 29
2014 PM-06 34 17 17 14 7 10 0 58 23 29
2011 PM 23 33 23 5 7 9 0 61 13 122
2011 PM-01 36 32 23 0 0 10 0 74 0 13
2011 PM-02 32 48 4 0 6 9 0 88 7 20
2011 PM-03 17 37 12 0 8 25 0 73 11 10
2011 PM-04 20 25 38 4 6 6 0 48 12 29
2011 PM-05 23 21 22 10 14 11 0 50 26 22
2011 PM-06 16 38 25 11 6 5 0 56 18 28
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 41 7 4 8 4 4 80 12 114
2017 PM-04 26 46 16 3 4 5 0 76 7 33
2017 PM-05 32 39 3 3 17 6 0 75 21 27
2017 PM-06 46 34 0 5 3 4 8 91 9 34
2014 PM 29 47 11 5 1 1 6 82 7 146
2014 PM-01 0 50 30 10 0 10 0 56 11 10
2014 PM-02 20 50 10 0 5 0 15 82 6 20
2014 PM-03 18 45 0 18 0 0 18 78 22 11
2014 PM-04 17 61 15 2 2 0 2 80 5 41
2014 PM-05 45 41 7 3 0 0 3 89 4 29
2014 PM-06 48 31 7 7 0 0 7 85 7 29
2011 PM 21 51 11 8 3 0 7 76 11 122
2011 PM-01 29 38 17 7 10 0 0 67 16 13
2011 PM-02 27 45 10 9 0 0 9 79 10 21
2011 PM-04 26 35 24 7 7 0 0 61 15 29
2011 PM-05 18 71 6 0 0 0 5 93 0 22
2011 PM-06 12 62 4 6 0 0 16 88 7 28
2008 PM 33 57 6 3 0 1 0 91 3 79
2008 PM-01 14 71 14 0 0 0 0 86 0 14
2008 PM-02 42 50 8 0 0 0 0 92 0 12
2008 PM-04 30 65 5 0 0 0 0 95 0 20
2008 PM-06 44 44 0 6 0 6 0 94 6 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 8 15 17 7 6 37 9 43 25 114
2017 PM-04 8 22 20 10 7 28 5 44 25 33
2017 PM-05 3 7 7 3 10 50 20 34 42 27
2017 PM-06 8 15 20 11 0 42 4 42 21 34
2014 PM 8 15 19 6 7 30 15 43 23 145
2014 PM-01 10 30 10 0 0 40 10 80 0 10
2014 PM-02 15 10 10 0 15 20 30 50 30 20
2014 PM-03 0 9 18 9 0 27 36 25 25 11
2014 PM-04 5 17 20 7 5 34 12 41 23 41
2014 PM-05 17 7 31 7 3 31 3 37 16 29
2014 PM-06 4 21 14 7 7 29 18 47 27 28
2011 PM 8 14 23 8 8 28 10 36 27 123
2011 PM-01 14 23 24 0 0 24 15 61 0 13
2011 PM-02 18 9 26 8 6 24 9 40 22 21
2011 PM-03 0 50 0 12 0 30 8 80 20 10
2011 PM-04 6 6 26 11 23 24 3 17 47 29
2011 PM-05 5 4 26 4 9 43 10 19 27 22
2011 PM-06 3 18 23 11 0 25 19 37 21 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 33 11 2 4 9 5 80 7 114
2017 PM-04 33 34 20 0 7 6 0 71 7 33
2017 PM-05 30 34 7 9 10 10 0 71 21 27
2017 PM-06 44 31 6 0 0 7 11 92 0 34
2014 PM 44 29 10 2 2 7 6 84 5 146
2014 PM-01 40 30 10 0 0 20 0 88 0 10
2014 PM-02 30 50 5 0 0 0 15 94 0 20
2014 PM-03 45 9 18 0 0 9 18 75 0 11
2014 PM-04 39 32 10 2 5 10 2 81 8 41
2014 PM-05 59 34 3 0 0 0 3 96 0 29
2014 PM-06 45 21 14 3 3 7 7 76 8 29
2011 PM 28 30 18 5 1 9 7 71 7 122
2011 PM-01 42 24 17 0 0 16 0 80 0 13
2011 PM-02 32 27 22 5 0 5 9 69 5 20
2011 PM-03 8 54 16 0 0 12 9 79 0 10
2011 PM-04 18 27 25 11 3 13 3 54 17 29
2011 PM-05 43 29 14 4 0 5 5 80 4 22
2011 PM-06 26 32 14 5 0 8 16 76 6 28
2008 PM 36 34 14 6 5 5 0 74 12 80
2008 PM-01 36 50 7 0 0 7 0 92 0 14
2008 PM-02 33 25 33 0 8 0 0 58 8 12
2008 PM-04 33 33 14 14 0 5 0 70 15 21
2008 PM-06 28 33 6 11 11 11 0 69 25 18

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 32 15 2 4 18 5 73 7 114
2017 PM-04 19 43 17 0 6 14 0 73 7 33
2017 PM-05 16 39 12 0 5 28 0 76 7 27
2017 PM-06 29 20 18 6 3 12 11 64 12 34
2014 PM 38 23 17 3 2 10 7 73 7 145
2014 PM-01 40 40 0 0 0 20 0 100 0 10
2014 PM-02 25 40 15 0 0 5 15 81 0 20
2014 PM-03 64 0 9 0 0 9 18 88 0 11
2014 PM-04 33 28 13 3 3 18 5 77 6 40
2014 PM-05 48 21 21 7 0 0 3 71 7 29
2014 PM-06 38 10 21 7 7 10 7 58 17 29
2011 PM 21 31 22 3 3 13 7 65 8 121
2011 PM-01 38 26 8 0 0 28 0 89 0 12
2011 PM-02 22 30 19 4 6 10 9 64 13 21
2011 PM-03 8 21 28 8 0 25 9 44 12 10
2011 PM-04 13 34 30 3 3 13 3 56 8 29
2011 PM-05 26 26 29 4 0 10 5 61 5 21
2011 PM-06 21 36 13 0 6 8 16 74 8 28
2008 PM 35 26 18 5 8 9 0 67 14 80
2008 PM-01 36 14 36 0 0 14 0 58 0 14
2008 PM-02 17 42 25 0 17 0 0 58 17 12
2008 PM-04 43 14 24 5 5 10 0 63 11 21
2008 PM-06 39 33 0 11 11 6 0 76 24 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 10 90 114
2017 PM-04 18 82 33
2014 PM 5 95 146
2014 PM-01 0 100 10
2014 PM-02 0 100 20
2014 PM-03 0 100 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PM 80 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 PM 50 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PM 61 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 70 30 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 9 20 6 2 44 8 40 18 114
2017 PM-04 2 13 24 4 5 43 9 32 18 33
2017 PM-05 4 7 20 5 4 54 7 27 22 27
2017 PM-06 15 8 13 10 0 45 8 50 21 34
2014 PM 11 11 19 1 3 39 15 48 10 146
2014 PM-01 20 0 20 0 0 50 10 50 0 10
2014 PM-02 0 25 10 0 0 40 25 71 0 20
2014 PM-03 18 0 18 0 0 36 27 50 0 11
2014 PM-04 10 10 17 2 2 41 17 47 12 41
2014 PM-05 14 3 34 3 0 45 0 31 6 29
2014 PM-06 14 21 14 0 7 28 17 63 13 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 23 24 20 4 3 23 3 63 11 114
2017 PM-04 18 27 16 4 5 22 9 64 13 33
2017 PM-05 17 31 28 5 4 16 0 56 10 27
2017 PM-06 24 21 21 8 3 23 0 58 14 34
2014 PM 29 21 19 3 4 21 3 65 10 146
2014 PM-01 60 10 20 0 0 10 0 78 0 10
2014 PM-02 30 35 10 0 0 15 10 87 0 20
2014 PM-03 45 18 18 0 0 18 0 78 0 11
2014 PM-04 17 24 22 2 5 24 5 59 10 41
2014 PM-05 31 14 28 7 0 21 0 57 9 29
2014 PM-06 31 21 14 3 7 21 3 68 14 29
2011 PM 33 29 19 2 1 15 0 74 4 123
2011 PM-01 49 22 10 0 0 19 0 88 0 13
2011 PM-02 44 37 15 0 0 4 0 84 0 21
2011 PM-03 22 37 20 0 0 20 0 74 0 10
2011 PM-04 39 17 34 0 3 7 0 60 3 29
2011 PM-05 30 22 14 5 0 30 0 74 7 22
2011 PM-06 19 44 13 5 3 16 0 75 9 28
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 32 30 9 12 12 1 4 65 25 114
2017 PM-04 32 34 0 13 10 3 9 74 26 33
2017 PM-05 33 30 9 17 7 0 4 66 25 27
2017 PM-06 21 31 14 15 19 0 0 52 34 34

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 28 30 13 6 0 2 50 19 113
2017 PM-04 11 33 36 8 6 0 5 47 15 32
2017 PM-05 29 20 29 15 4 0 3 51 20 27
2017 PM-06 21 36 21 19 4 0 0 57 23 34

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 30 24 9 4 0 3 62 14 114
2017 PM-04 13 37 29 10 6 0 5 53 17 33
2017 PM-05 42 27 24 5 0 0 3 71 5 27
2017 PM-06 45 23 13 14 6 0 0 67 20 34

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 24 18 16 11 2 2 52 29 113
2017 PM-04 21 29 21 15 6 3 5 55 22 33
2017 PM-05 35 17 20 8 16 0 3 54 25 27
2017 PM-06 18 30 18 21 13 0 0 48 34 34

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 54 20 8 5 2 0 11 83 8 113
2017 PM-04 61 21 6 4 0 0 9 90 4 32
2017 PM-05 61 18 12 0 0 0 10 87 0 27
2017 PM-06 44 27 7 12 8 0 3 73 20 34

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 29 16 12 3 0 1 69 15 113
2017 PM-04 36 28 16 17 0 0 4 67 17 33
2017 PM-05 47 26 9 13 5 0 0 73 18 26
2017 PM-06 40 22 25 10 3 0 0 63 12 34

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 33 26 8 7 0 2 59 15 113
2017 PM-04 27 29 20 11 10 0 3 58 22 33
2017 PM-05 21 38 30 11 0 0 0 59 11 26
2017 PM-06 13 40 34 3 10 0 0 53 12 34

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 33 21 11 8 0 1 60 19 113
2017 PM-04 24 33 22 9 10 0 3 58 20 33
2017 PM-05 30 33 20 9 5 0 3 66 14 26
2017 PM-06 23 33 18 16 10 0 0 56 26 34

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 27 21 9 10 0 1 59 19 113
2017 PM-04 24 31 17 15 11 0 3 56 27 33
2017 PM-05 28 29 28 5 7 0 3 58 12 26
2017 PM-06 33 20 25 9 13 0 0 52 22 34

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 41 35 11 8 3 1 2 78 11 113
2017 PM-04 36 48 4 10 0 3 0 86 10 33
2017 PM-05 43 21 19 5 9 0 3 66 15 26
2017 PM-06 46 35 9 6 4 0 0 81 10 34

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 64 13 8 9 6 0 0 78 15 114
2017 PM-04 49 19 13 11 7 0 0 68 18 33
2017 PM-05 68 7 4 13 8 0 0 75 22 27
2017 PM-06 74 12 7 4 4 0 0 86 8 34

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 68 13 8 3 5 0 3 84 9 114
2017 PM-04 66 13 6 4 9 0 3 81 13 33
2017 PM-05 62 27 4 0 0 0 7 96 0 27
2017 PM-06 66 9 13 7 6 0 0 75 12 34

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 66 21 4 4 2 0 2 89 6 114
2017 PM-04 64 18 5 7 4 0 3 84 11 33
2017 PM-05 74 18 0 0 0 0 7 100 0 27
2017 PM-06 56 31 6 6 0 0 0 87 6 34

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 19 13 9 4 0 2 74 13 113
2017 PM-04 50 15 13 13 6 0 3 67 20 33
2017 PM-05 53 21 9 10 0 0 7 80 11 27
2017 PM-06 50 19 20 7 3 0 0 70 10 33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 61 7 4 0 1 0 27 93 1 114
2017 PM-04 67 0 3 0 0 0 30 96 0 33
2017 PM-05 61 11 0 0 0 0 28 100 0 27
2017 PM-06 60 12 8 0 0 0 20 89 0 34

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 70 12 6 2 2 0 9 90 4 114
2017 PM-04 68 19 8 3 0 0 3 89 3 33
2017 PM-05 72 6 11 0 4 0 7 84 4 27
2017 PM-06 78 8 3 3 3 0 6 91 6 34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 67 12 5 3 3 1 10 88 6 114
2017 PM-04 71 8 3 3 3 0 13 91 6 33
2017 PM-05 68 18 0 5 5 0 4 90 10 27
2017 PM-06 74 11 2 4 3 0 6 90 7 34

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 54 28 10 4 1 0 4 85 5 114
2017 PM-04 54 20 12 9 3 0 3 76 12 33
2017 PM-05 58 28 14 0 0 0 0 86 0 27
2017 PM-06 58 30 9 3 0 0 0 89 3 34

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 37 35 13 2 0 0 51 14 114
2017 PM-04 8 39 41 10 3 0 0 46 12 33
2017 PM-05 18 35 29 18 0 0 0 53 18 27
2017 PM-06 14 37 27 20 3 0 0 50 22 34

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 18 40 25 10 1 0 35 25 114
2017 PM-04 5 13 38 35 9 0 0 43 19 33
2017 PM-05 10 16 46 16 12 0 0 28 26 27
2017 PM-06 10 22 29 25 11 3 0 37 33 34

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 30 11 12 7 6 0 69 19 114
2017 PM-04 42 29 10 13 0 5 0 75 14 33
2017 PM-05 42 28 16 10 5 0 0 70 15 27
2017 PM-06 21 33 7 12 19 8 0 58 34 34

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 35 16 11 8 4 0 63 20 114
2017 PM-04 17 51 16 10 6 0 0 68 17 33
2017 PM-05 26 27 15 16 9 8 0 57 27 27
2017 PM-06 29 23 17 13 15 3 0 53 29 34
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 19 81 114
2017 PM-04 18 82 33
2017 PM-06 27 73 34
2014 PM 18 82 146
2014 PM-01 0 100 10
2014 PM-02 35 65 20
2014 PM-04 15 85 41
2014 PM-06 21 79 29

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 100 0 22
2014 PM 92 8 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 68 24 0 8 0 0 0 92 8 22
2014 PM 54 17 8 13 8 0 0 71 21 24
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 32 17 5 11 2 2 32 68 114
2017 PM-04 30 34 16 0 13 3 4 32 68 33
2017 PM-05 33 27 10 4 16 7 3 37 63 27
2017 PM-06 24 43 19 6 9 0 0 24 76 34

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PM 19 73
2017 PM-04 20 20
2017 PM-05 6 14
2017 PM-06 7 26

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 33 73
2017 PM-04 30 20
2017 PM-05 21 14
2017 PM-06 42 26

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 18 73
2017 PM-04 15 20
2017 PM-05 7 14
2017 PM-06 20 26

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PM 47 73
2017 PM-04 60 20
2017 PM-05 30 14
2017 PM-06 42 26

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PM 6 73
2017 PM-04 16 20
2017 PM-05 0 14
2017 PM-06 0 26

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PM 41 73
2017 PM-04 15 20
2017 PM-05 78 14
2017 PM-06 45 26

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PM 6 57 9 11 7 11 73
2017 PM-04 0 68 5 10 6 11 20
2017 PM-05 17 55 13 0 7 8 14
2017 PM-06 4 51 11 13 4 17 26

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 27 6 11 11 1 15 66 27 73
2017 PM-04 25 28 6 20 10 0 11 60 34 20
2017 PM-05 19 25 9 8 13 0 26 59 29 14
2017 PM-06 36 23 5 4 18 0 15 69 25 26

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 1 15 13 12 36 4 19 21 62 73
2017 PM-04 0 15 21 16 34 0 14 18 58 20
2017 PM-05 7 6 15 7 35 0 30 18 60 14
2017 PM-06 0 13 0 16 34 12 24 21 79 26
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