2017 Public Service Employee Survey Results for Micro-organizations combined by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 51 40 2 5 2 0 0 90 7 604
2017 Language requirement of position - Unilingual English 43 39 5 8 4 0 0 83 12 200
2017 Language requirement of position - Either English or French 58 30 0 7 5 0 0 88 12 59
2014 Language requirement of position - Bilingual 54 37 3 4 1 0 0 91 6 774
2014 Language requirement of position - Unilingual English 44 40 3 9 4 0 0 84 13 228
2014 Language requirement of position - Either English or French 51 31 3 8 1 0 6 88 10 77
2011 Language requirement of position - Bilingual 51 40 2 5 2 0 0 91 7 757
2011 Language requirement of position - Unilingual English 38 41 5 15 1 0 0 79 16 165
2011 Language requirement of position - Either English or French 49 39 3 4 3 0 1 90 7 65
2008 Language requirement of position - Bilingual 52 38 3 5 2 0 0 90 7 528
2008 Language requirement of position - Unilingual English 42 41 3 10 4 0 0 83 15 116
2008 Language requirement of position - Either English or French 42 47 5 3 0 3 0 92 3 38

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 75 18 3 2 1 1 0 94 3 603
2017 Language requirement of position - Unilingual English 79 14 3 0 1 1 3 96 1 198
2017 Language requirement of position - Either English or French 83 13 3 0 2 0 0 96 2 59
2014 Language requirement of position - Bilingual 75 18 3 2 1 0 0 93 4 773
2014 Language requirement of position - Unilingual English 78 17 2 1 1 0 1 96 2 228
2014 Language requirement of position - Either English or French 77 10 4 0 1 0 8 94 1 77
2011 Language requirement of position - Bilingual 71 19 3 4 1 1 0 92 5 757
2011 Language requirement of position - Unilingual English 81 13 2 2 0 0 2 96 2 164
2011 Language requirement of position - Either English or French 76 15 7 0 0 0 1 93 0 65
2008 Language requirement of position - Bilingual 72 20 4 2 1 0 0 92 4 529
2008 Language requirement of position - Unilingual English 70 20 8 1 1 0 1 90 2 116
2008 Language requirement of position - Either English or French 70 16 8 3 0 3 0 89 3 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 65 20 4 9 2 0 0 84 11 603
2017 Language requirement of position - Unilingual English 79 11 1 2 2 0 4 94 5 200
2017 Language requirement of position - Either English or French 71 17 5 6 2 0 0 88 7 59
2014 Language requirement of position - Bilingual 63 20 5 8 3 0 1 84 11 773
2014 Language requirement of position - Unilingual English 80 14 3 1 1 0 2 96 2 228
2014 Language requirement of position - Either English or French 75 13 1 1 1 0 8 96 3 77
2011 Language requirement of position - Bilingual 59 24 6 7 4 0 1 83 11 756
2011 Language requirement of position - Unilingual English 77 11 2 4 2 0 4 92 6 165
2011 Language requirement of position - Either English or French 61 22 5 0 3 0 10 91 3 65
2008 Language requirement of position - Bilingual 55 24 6 10 4 0 0 80 14 529
2008 Language requirement of position - Unilingual English 69 20 6 3 1 0 2 90 4 116
2008 Language requirement of position - Either English or French 74 11 5 3 3 3 3 89 6 38

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 58 27 4 7 4 0 0 85 11 603
2017 Language requirement of position - Unilingual English 61 23 5 7 5 0 0 83 12 199
2017 Language requirement of position - Either English or French 57 31 3 6 3 0 0 88 9 59
2014 Language requirement of position - Bilingual 58 24 5 7 5 0 1 83 12 774
2014 Language requirement of position - Unilingual English 56 24 6 7 7 0 0 80 15 227
2014 Language requirement of position - Either English or French 47 27 5 9 4 0 8 80 14 77
2011 Language requirement of position - Bilingual 54 30 6 6 4 0 0 84 10 753
2011 Language requirement of position - Unilingual English 44 31 7 11 6 0 1 76 17 164
2011 Language requirement of position - Either English or French 44 34 6 8 4 0 4 81 13 65

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 35 7 7 5 1 1 80 13 602
2017 Language requirement of position - Unilingual English 35 36 11 9 8 0 0 71 17 200
2017 Language requirement of position - Either English or French 32 38 11 10 7 2 0 71 17 59
2014 Language requirement of position - Bilingual 48 30 10 7 4 0 1 79 11 774
2014 Language requirement of position - Unilingual English 36 32 10 14 7 0 0 68 22 228
2014 Language requirement of position - Either English or French 36 27 4 17 9 0 6 68 28 77
2011 Language requirement of position - Bilingual 37 36 11 8 5 1 3 76 13 755
2011 Language requirement of position - Unilingual English 21 40 12 13 13 1 1 62 26 165
2011 Language requirement of position - Either English or French 23 39 14 9 8 0 7 67 18 65
2008 Language requirement of position - Bilingual 37 38 12 8 5 0 1 76 13 529
2008 Language requirement of position - Unilingual English 30 33 17 9 9 1 2 65 18 116
2008 Language requirement of position - Either English or French 29 32 13 16 3 3 5 66 20 38

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 55 31 7 5 1 0 0 86 6 604
2017 Language requirement of position - Unilingual English 51 33 6 6 4 0 1 84 10 198
2017 Language requirement of position - Either English or French 45 37 13 3 2 0 0 82 5 59
2014 Language requirement of position - Bilingual 49 33 10 6 3 0 0 82 8 774
2014 Language requirement of position - Unilingual English 50 31 10 6 4 0 0 81 9 228
2014 Language requirement of position - Either English or French 48 34 6 9 3 0 0 82 12 77
2011 Language requirement of position - Bilingual 49 33 9 6 3 0 0 83 8 756
2011 Language requirement of position - Unilingual English 46 29 9 11 3 0 1 77 15 165
2011 Language requirement of position - Either English or French 43 29 18 3 4 0 3 74 7 64
2008 Language requirement of position - Bilingual 46 36 9 7 3 0 0 82 10 530
2008 Language requirement of position - Unilingual English 28 44 19 3 4 1 0 73 8 116
2008 Language requirement of position - Either English or French 45 32 13 5 3 3 0 78 8 38

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 57 32 5 4 2 0 0 89 6 604
2017 Language requirement of position - Unilingual English 53 34 5 5 3 0 0 87 8 199
2017 Language requirement of position - Either English or French 50 43 3 2 1 0 0 93 3 59
2014 Language requirement of position - Bilingual 56 30 7 5 2 0 0 86 7 773
2014 Language requirement of position - Unilingual English 55 31 5 6 3 0 0 86 9 228
2014 Language requirement of position - Either English or French 61 31 3 3 3 0 0 92 5 77
2011 Language requirement of position - Bilingual 52 32 8 5 2 0 0 84 7 756
2011 Language requirement of position - Unilingual English 48 36 6 6 3 0 0 85 9 165
2011 Language requirement of position - Either English or French 36 45 8 6 3 0 3 83 9 65
2008 Language requirement of position - Bilingual 52 35 7 3 3 0 0 87 6 530
2008 Language requirement of position - Unilingual English 44 40 9 2 5 0 0 84 7 116
2008 Language requirement of position - Either English or French 55 29 5 3 5 3 0 86 8 38

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 58 30 6 4 2 0 0 89 6 604
2017 Language requirement of position - Unilingual English 55 31 6 5 3 0 0 86 8 200
2017 Language requirement of position - Either English or French 51 34 13 2 0 0 0 85 2 58
2014 Language requirement of position - Bilingual 58 29 7 4 1 0 0 87 6 773
2014 Language requirement of position - Unilingual English 55 34 6 4 1 0 0 89 4 228
2014 Language requirement of position - Either English or French 58 19 3 6 4 0 9 86 11 77

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 57 27 5 6 4 0 0 84 10 604
2017 Language requirement of position - Unilingual English 52 31 8 7 2 0 0 83 9 200
2017 Language requirement of position - Either English or French 49 35 7 8 0 1 0 85 8 59
2014 Language requirement of position - Bilingual 51 30 8 6 5 0 1 81 11 773
2014 Language requirement of position - Unilingual English 49 29 10 7 5 0 0 78 12 228
2014 Language requirement of position - Either English or French 48 29 6 8 3 0 6 82 11 77
2011 Language requirement of position - Bilingual 46 30 8 9 4 0 2 78 14 756
2011 Language requirement of position - Unilingual English 44 31 12 8 4 0 1 75 13 165
2011 Language requirement of position - Either English or French 45 30 8 5 7 0 5 79 13 65

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 21 7 5 4 2 17 81 10 604
2017 Language requirement of position - Unilingual English 31 23 15 8 10 1 13 62 21 200
2017 Language requirement of position - Either English or French 23 26 15 12 2 8 15 63 18 59
2014 Language requirement of position - Bilingual 37 23 7 7 6 2 17 74 17 774
2014 Language requirement of position - Unilingual English 31 20 11 10 9 1 18 63 24 228
2014 Language requirement of position - Either English or French 30 8 8 4 14 4 32 59 29 77
2011 Language requirement of position - Bilingual 29 24 10 7 10 1 19 66 22 755
2011 Language requirement of position - Unilingual English 26 24 11 12 15 3 10 57 30 165
2011 Language requirement of position - Either English or French 34 16 19 3 11 1 17 60 16 65
2008 Language requirement of position - Bilingual 36 21 9 9 9 1 16 69 21 529
2008 Language requirement of position - Unilingual English 30 18 12 11 13 3 11 57 29 115
2008 Language requirement of position - Either English or French 18 29 16 5 8 3 21 62 17 38

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 46 38 7 6 3 0 0 85 8 603
2017 Language requirement of position - Unilingual English 39 43 5 7 5 0 0 83 12 200
2017 Language requirement of position - Either English or French 44 43 9 3 0 0 0 88 3 59
2014 Language requirement of position - Bilingual 42 37 11 7 3 0 0 79 10 774
2014 Language requirement of position - Unilingual English 39 37 9 10 6 0 0 76 15 228
2014 Language requirement of position - Either English or French 49 35 6 6 3 0 0 84 9 77
2011 Language requirement of position - Bilingual 41 37 11 7 5 0 0 78 11 753
2011 Language requirement of position - Unilingual English 33 34 13 12 7 0 0 68 19 165
2011 Language requirement of position - Either English or French 31 48 11 4 4 0 1 80 9 65
2008 Language requirement of position - Bilingual 42 38 11 6 3 0 0 80 9 528
2008 Language requirement of position - Unilingual English 30 42 15 4 9 0 0 72 13 115
2008 Language requirement of position - Either English or French 47 31 14 3 3 3 0 80 6 36

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 37 12 8 7 0 0 73 15 604
2017 Language requirement of position - Unilingual English 33 34 13 9 11 0 1 67 20 199
2017 Language requirement of position - Either English or French 36 43 5 15 2 0 0 79 16 59
2014 Language requirement of position - Bilingual 36 34 11 12 6 0 1 71 18 774
2014 Language requirement of position - Unilingual English 28 31 10 18 12 0 1 60 30 228
2014 Language requirement of position - Either English or French 31 32 14 6 9 0 6 68 17 77
2011 Language requirement of position - Bilingual 31 36 13 11 9 0 0 67 20 756
2011 Language requirement of position - Unilingual English 24 41 10 13 11 1 0 65 24 165
2011 Language requirement of position - Either English or French 27 36 16 7 11 0 3 65 19 65

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 38 10 9 6 0 0 75 15 604
2017 Language requirement of position - Unilingual English 35 43 8 9 6 0 0 78 14 200
2017 Language requirement of position - Either English or French 37 38 6 16 3 0 0 76 19 59

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 55 33 5 3 3 0 0 89 6 602
2017 Language requirement of position - Unilingual English 51 34 5 5 4 1 0 86 9 199
2017 Language requirement of position - Either English or French 56 34 7 2 1 0 0 90 3 59
2014 Language requirement of position - Bilingual 58 31 6 3 2 0 0 89 5 773
2014 Language requirement of position - Unilingual English 55 30 6 6 2 0 1 86 8 227
2014 Language requirement of position - Either English or French 57 35 3 1 4 0 0 92 5 77
2011 Language requirement of position - Bilingual 53 32 7 5 2 0 0 86 7 756
2011 Language requirement of position - Unilingual English 46 36 8 4 4 1 1 83 9 165
2011 Language requirement of position - Either English or French 42 43 8 3 0 4 1 89 3 65
2008 Language requirement of position - Bilingual 56 35 5 2 2 0 0 91 3 529
2008 Language requirement of position - Unilingual English 47 36 9 3 4 0 0 84 7 116
2008 Language requirement of position - Either English or French 45 47 5 0 0 3 0 95 0 38

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 41 33 12 8 6 1 0 74 14 604
2017 Language requirement of position - Unilingual English 35 36 9 10 10 1 0 71 20 200
2017 Language requirement of position - Either English or French 35 39 8 13 5 0 0 74 18 59

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 31 7 2 1 0 0 91 2 602
2017 Language requirement of position - Unilingual English 61 27 7 1 2 0 1 89 4 199
2017 Language requirement of position - Either English or French 54 37 8 0 1 0 0 91 1 59
2014 Language requirement of position - Bilingual 67 23 7 2 1 0 0 90 3 774
2014 Language requirement of position - Unilingual English 67 22 7 1 2 0 0 90 3 228
2014 Language requirement of position - Either English or French 73 18 4 4 1 0 0 91 5 77
2011 Language requirement of position - Bilingual 63 26 8 2 1 0 0 89 3 756
2011 Language requirement of position - Unilingual English 56 33 3 5 2 0 0 90 7 165
2011 Language requirement of position - Either English or French 55 32 9 1 0 0 1 89 1 65

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 34 7 10 4 0 0 79 14 602
2017 Language requirement of position - Unilingual English 36 41 8 7 8 0 0 77 15 199
2017 Language requirement of position - Either English or French 37 29 16 12 4 0 2 68 16 59
2014 Language requirement of position - Bilingual 37 38 9 9 6 0 1 76 15 774
2014 Language requirement of position - Unilingual English 30 39 8 13 9 0 1 69 22 228
2014 Language requirement of position - Either English or French 36 32 9 9 12 0 1 70 21 77
2011 Language requirement of position - Bilingual 40 36 11 7 6 0 0 76 13 755
2011 Language requirement of position - Unilingual English 29 31 10 19 11 0 0 60 30 165
2011 Language requirement of position - Either English or French 25 30 23 10 10 0 1 56 20 64

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 34 9 8 4 0 0 79 12 600
2017 Language requirement of position - Unilingual English 39 38 7 7 9 0 0 77 16 199
2017 Language requirement of position - Either English or French 39 28 20 9 5 0 0 67 14 59
2014 Language requirement of position - Bilingual 42 34 12 8 4 0 0 76 12 773
2014 Language requirement of position - Unilingual English 34 38 10 10 7 0 0 72 18 228
2014 Language requirement of position - Either English or French 35 27 13 10 8 0 6 67 19 77

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 33 12 5 4 0 0 78 9 602
2017 Language requirement of position - Unilingual English 39 34 9 9 9 0 0 73 18 199
2017 Language requirement of position - Either English or French 43 36 9 6 4 2 0 81 10 59
2014 Language requirement of position - Bilingual 43 36 10 7 4 0 0 79 11 774
2014 Language requirement of position - Unilingual English 35 31 9 15 8 1 0 67 24 228
2014 Language requirement of position - Either English or French 44 30 6 6 6 0 6 79 14 77
2011 Language requirement of position - Bilingual 43 38 10 6 3 0 0 81 9 755
2011 Language requirement of position - Unilingual English 30 39 11 12 6 0 2 70 18 165
2011 Language requirement of position - Either English or French 31 44 10 6 4 1 3 78 11 65

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 35 9 5 3 0 0 84 7 602
2017 Language requirement of position - Unilingual English 49 31 10 8 3 0 0 80 10 199
2017 Language requirement of position - Either English or French 45 42 9 5 0 0 0 87 5 58
2014 Language requirement of position - Bilingual 50 32 10 5 3 0 0 82 8 773
2014 Language requirement of position - Unilingual English 46 35 6 7 6 0 0 82 13 228
2014 Language requirement of position - Either English or French 58 29 6 5 1 0 0 87 6 77
2011 Language requirement of position - Bilingual 47 39 6 6 3 0 0 85 8 755
2011 Language requirement of position - Unilingual English 38 39 10 8 5 0 0 77 13 165
2011 Language requirement of position - Either English or French 43 42 6 4 4 0 1 85 8 65
2008 Language requirement of position - Bilingual 45 38 10 5 2 0 0 83 7 529
2008 Language requirement of position - Unilingual English 36 40 16 3 6 0 0 76 9 116
2008 Language requirement of position - Either English or French 47 34 3 13 0 3 0 84 14 38

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 34 15 7 3 0 2 74 10 604
2017 Language requirement of position - Unilingual English 30 38 16 8 4 0 3 71 13 200
2017 Language requirement of position - Either English or French 39 36 9 10 2 0 3 78 13 59
2014 Language requirement of position - Bilingual 40 34 15 7 4 0 1 75 11 774
2014 Language requirement of position - Unilingual English 39 32 13 8 6 1 2 72 14 228
2014 Language requirement of position - Either English or French 48 22 9 3 8 0 10 78 12 77
2011 Language requirement of position - Bilingual 37 35 14 8 5 0 1 73 13 755
2011 Language requirement of position - Unilingual English 31 40 17 5 5 0 1 72 11 163
2011 Language requirement of position - Either English or French 42 39 8 8 0 0 4 84 8 65
2008 Language requirement of position - Bilingual 33 35 17 9 5 0 1 69 14 529
2008 Language requirement of position - Unilingual English 31 34 20 9 5 0 0 66 15 116
2008 Language requirement of position - Either English or French 39 37 13 5 0 3 3 81 6 38

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 8 18 37 19 14 1 4 35 27 602
2017 Language requirement of position - Unilingual English 11 17 39 22 8 0 2 30 29 200
2017 Language requirement of position - Either English or French 6 21 28 21 17 2 5 41 29 58
2014 Language requirement of position - Bilingual 7 23 31 22 14 1 3 38 31 773
2014 Language requirement of position - Unilingual English 10 20 33 19 15 1 2 35 31 228
2014 Language requirement of position - Either English or French 8 8 36 21 14 0 13 40 18 77
2011 Language requirement of position - Bilingual 9 23 34 20 11 0 4 32 33 750
2011 Language requirement of position - Unilingual English 12 23 36 18 9 1 2 27 36 165
2011 Language requirement of position - Either English or French 7 17 36 27 6 1 6 35 26 65
2008 Language requirement of position - Bilingual 11 21 31 24 10 1 2 35 34 529
2008 Language requirement of position - Unilingual English 9 28 32 19 7 0 4 27 40 116
2008 Language requirement of position - Either English or French 8 11 39 24 11 3 5 37 20 38

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 6 16 26 21 24 3 5 48 24 600
2017 Language requirement of position - Unilingual English 8 15 27 26 18 2 4 47 25 199
2017 Language requirement of position - Either English or French 6 16 20 29 22 3 5 56 23 59
2014 Language requirement of position - Bilingual 6 14 25 26 25 2 3 53 21 773
2014 Language requirement of position - Unilingual English 10 17 23 25 22 1 3 49 28 227
2014 Language requirement of position - Either English or French 11 8 17 20 28 3 14 57 22 76
2011 Language requirement of position - Bilingual 8 15 24 27 20 2 4 50 25 751
2011 Language requirement of position - Unilingual English 24 17 26 17 13 1 2 31 42 165
2011 Language requirement of position - Either English or French 11 11 29 26 13 3 8 44 24 65
2008 Language requirement of position - Bilingual 9 14 25 24 21 2 4 48 25 527
2008 Language requirement of position - Unilingual English 13 13 29 22 16 2 5 41 28 116
2008 Language requirement of position - Either English or French 5 8 32 21 18 5 11 47 16 38

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 8 12 22 25 26 2 5 55 22 601
2017 Language requirement of position - Unilingual English 17 16 28 20 14 1 4 35 35 200
2017 Language requirement of position - Either English or French 7 8 32 29 17 6 1 50 15 59
2014 Language requirement of position - Bilingual 6 11 26 27 26 1 4 55 18 774
2014 Language requirement of position - Unilingual English 16 17 26 21 18 0 2 40 34 226
2014 Language requirement of position - Either English or French 13 10 23 19 17 1 16 44 28 77
2011 Language requirement of position - Bilingual 10 15 27 24 19 1 4 46 26 753
2011 Language requirement of position - Unilingual English 22 23 22 15 12 1 4 28 48 164
2011 Language requirement of position - Either English or French 9 21 19 13 23 5 11 42 36 64
2008 Language requirement of position - Bilingual 9 14 23 25 23 2 4 51 24 527
2008 Language requirement of position - Unilingual English 20 14 30 24 10 1 1 35 34 116
2008 Language requirement of position - Either English or French 6 11 33 17 25 3 6 45 18 36

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 5 12 28 29 23 1 3 54 17 602
2017 Language requirement of position - Unilingual English 5 12 27 31 20 1 3 54 18 199
2017 Language requirement of position - Either English or French 0 12 34 25 23 5 3 51 13 58
2014 Language requirement of position - Bilingual 3 12 27 31 23 0 3 56 15 771
2014 Language requirement of position - Unilingual English 5 16 23 33 21 0 2 55 22 226
2014 Language requirement of position - Either English or French 6 6 18 35 19 0 14 64 15 77
2011 Language requirement of position - Bilingual 5 14 30 29 18 1 3 49 20 753
2011 Language requirement of position - Unilingual English 13 5 23 34 21 2 2 57 19 165
2011 Language requirement of position - Either English or French 4 6 22 29 28 0 11 64 11 65
2008 Language requirement of position - Bilingual 8 14 30 26 20 1 2 47 22 528
2008 Language requirement of position - Unilingual English 7 9 32 27 22 0 3 50 17 116
2008 Language requirement of position - Either English or French 0 5 37 24 29 3 3 56 6 38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 11 19 25 21 18 2 4 41 32 601
2017 Language requirement of position - Unilingual English 14 16 28 22 16 0 5 40 31 199
2017 Language requirement of position - Either English or French 6 15 26 24 22 2 5 49 23 59
2014 Language requirement of position - Bilingual 11 19 26 17 21 1 3 41 32 772
2014 Language requirement of position - Unilingual English 16 20 26 16 17 1 4 35 38 227
2014 Language requirement of position - Either English or French 10 13 18 22 21 0 16 51 28 77
2011 Language requirement of position - Bilingual 16 20 24 21 15 1 4 37 37 753
2011 Language requirement of position - Unilingual English 26 18 21 17 14 2 3 32 46 165
2011 Language requirement of position - Either English or French 7 18 27 25 13 1 9 43 27 65
2008 Language requirement of position - Bilingual 11 21 25 19 17 1 6 39 34 526
2008 Language requirement of position - Unilingual English 14 12 27 22 19 1 5 44 28 115
2008 Language requirement of position - Either English or French 3 16 24 32 16 3 5 53 21 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 7 15 27 21 21 3 5 46 24 602
2017 Language requirement of position - Unilingual English 8 12 25 26 22 2 5 52 22 199
2017 Language requirement of position - Either English or French 3 12 18 37 20 7 3 63 17 59
2014 Language requirement of position - Bilingual 4 13 23 29 25 2 4 57 18 771
2014 Language requirement of position - Unilingual English 9 12 22 24 26 2 5 53 23 227
2014 Language requirement of position - Either English or French 7 11 22 22 21 3 14 52 21 76
2011 Language requirement of position - Bilingual 10 17 25 24 18 2 5 45 28 748
2011 Language requirement of position - Unilingual English 22 13 23 23 13 1 6 39 37 163
2011 Language requirement of position - Either English or French 14 10 26 25 14 6 5 44 26 65
2008 Language requirement of position - Bilingual 9 18 28 23 13 3 5 39 30 529
2008 Language requirement of position - Unilingual English 14 18 29 22 11 3 3 35 34 115
2008 Language requirement of position - Either English or French 3 21 21 21 18 8 8 47 28 38

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 6 10 27 27 23 3 5 54 17 601
2017 Language requirement of position - Unilingual English 14 14 32 21 14 1 3 37 30 200
2017 Language requirement of position - Either English or French 6 10 30 22 17 9 4 46 19 59
2014 Language requirement of position - Bilingual 5 14 29 25 22 2 3 50 20 769
2014 Language requirement of position - Unilingual English 13 21 27 21 16 0 2 38 35 226
2014 Language requirement of position - Either English or French 13 11 25 16 24 0 12 45 27 76
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 19 3 6 2 0 1 88 9 603
2017 Language requirement of position - Unilingual English 71 14 4 3 2 0 6 90 5 199
2017 Language requirement of position - Either English or French 71 17 5 2 2 0 5 92 3 59
2014 Language requirement of position - Bilingual 69 19 3 5 2 0 1 89 8 773
2014 Language requirement of position - Unilingual English 80 10 4 0 1 0 4 94 2 228
2014 Language requirement of position - Either English or French 75 8 5 3 4 0 5 88 7 77
2011 Language requirement of position - Bilingual 69 21 4 4 2 0 0 90 6 752
2011 Language requirement of position - Unilingual English 76 11 3 2 1 1 6 94 3 164
2011 Language requirement of position - Either English or French 73 9 6 6 3 0 3 84 9 65
2008 Language requirement of position - Bilingual 65 19 5 6 4 0 1 85 10 530
2008 Language requirement of position - Unilingual English 66 19 4 3 2 1 5 91 5 116
2008 Language requirement of position - Either English or French 47 21 5 3 3 3 18 87 7 38

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 35 27 13 8 6 5 5 69 16 604
2017 Language requirement of position - Unilingual English 26 28 20 6 11 6 3 59 19 200
2017 Language requirement of position - Either English or French 35 32 19 3 5 4 1 71 9 59
2014 Language requirement of position - Bilingual 33 28 13 10 7 4 5 67 19 774
2014 Language requirement of position - Unilingual English 31 28 13 11 12 3 4 62 24 228
2014 Language requirement of position - Either English or French 29 23 8 14 8 6 12 63 27 77

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 52 27 7 8 5 1 0 80 13 603
2017 Language requirement of position - Unilingual English 45 27 12 7 9 0 0 72 16 200
2017 Language requirement of position - Either English or French 53 25 5 12 3 3 0 79 15 59
2014 Language requirement of position - Bilingual 49 26 9 7 7 1 1 76 14 774
2014 Language requirement of position - Unilingual English 42 24 9 18 7 0 0 66 25 228
2014 Language requirement of position - Either English or French 42 31 6 5 6 0 9 80 13 77

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 34 8 7 3 1 1 82 11 604
2017 Language requirement of position - Unilingual English 35 35 11 9 8 1 0 70 18 198
2017 Language requirement of position - Either English or French 39 37 13 6 5 0 0 76 11 59
2014 Language requirement of position - Bilingual 43 36 8 8 3 1 2 81 11 773
2014 Language requirement of position - Unilingual English 31 38 10 12 6 2 1 71 19 228
2014 Language requirement of position - Either English or French 39 32 4 9 6 1 8 79 17 77
2011 Language requirement of position - Bilingual 44 33 10 7 4 1 1 79 11 755
2011 Language requirement of position - Unilingual English 29 30 13 13 9 5 1 63 23 165
2011 Language requirement of position - Either English or French 32 23 15 15 9 3 3 58 26 65
2008 Language requirement of position - Bilingual 44 36 6 7 3 2 1 83 10 530
2008 Language requirement of position - Unilingual English 29 35 9 15 9 2 0 66 25 116
2008 Language requirement of position - Either English or French 42 24 11 5 8 3 8 74 15 38

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 25 10 8 5 7 1 76 13 603
2017 Language requirement of position - Unilingual English 36 28 9 10 10 8 1 69 21 200
2017 Language requirement of position - Either English or French 32 26 11 13 8 10 0 64 24 59
2014 Language requirement of position - Bilingual 42 26 10 8 5 8 2 75 14 774
2014 Language requirement of position - Unilingual English 32 26 12 13 8 5 3 64 23 228
2014 Language requirement of position - Either English or French 30 24 11 12 9 7 8 63 25 76
2011 Language requirement of position - Bilingual 47 25 10 6 6 5 1 77 13 753
2011 Language requirement of position - Unilingual English 25 27 12 11 14 11 1 59 28 165
2011 Language requirement of position - Either English or French 31 11 23 11 12 10 3 48 26 65
2008 Language requirement of position - Bilingual 48 22 12 7 4 5 2 75 12 530
2008 Language requirement of position - Unilingual English 29 23 15 11 12 9 0 58 26 116
2008 Language requirement of position - Either English or French 32 16 5 18 8 13 8 60 33 38

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 19 25 15 12 7 17 5 57 24 602
2017 Language requirement of position - Unilingual English 13 26 19 13 12 16 1 48 29 200
2017 Language requirement of position - Either English or French 20 24 19 14 7 16 1 52 25 59
2014 Language requirement of position - Bilingual 18 25 16 13 9 15 4 53 27 774
2014 Language requirement of position - Unilingual English 13 21 13 17 18 12 6 41 43 228
2014 Language requirement of position - Either English or French 19 16 8 14 14 18 10 49 40 77

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 55 33 5 4 3 0 0 88 7 602
2017 Language requirement of position - Unilingual English 44 37 5 10 5 0 0 81 14 200
2017 Language requirement of position - Either English or French 53 33 6 7 2 0 0 85 9 59
2014 Language requirement of position - Bilingual 50 33 8 6 3 0 0 83 9 774
2014 Language requirement of position - Unilingual English 46 30 7 11 4 0 0 77 15 228
2014 Language requirement of position - Either English or French 45 36 5 3 4 0 6 88 7 77
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 31 11 9 4 0 1 76 13 603
2017 Language requirement of position - Unilingual English 41 35 10 7 6 0 2 77 13 200
2017 Language requirement of position - Either English or French 50 37 2 6 2 0 4 91 8 59
2014 Language requirement of position - Bilingual 45 32 11 6 4 0 2 78 11 774
2014 Language requirement of position - Unilingual English 37 35 11 10 7 0 0 73 17 228
2014 Language requirement of position - Either English or French 41 32 5 5 7 1 9 81 13 76
2011 Language requirement of position - Bilingual 38 32 13 9 5 0 1 72 15 757
2011 Language requirement of position - Unilingual English 32 38 7 12 9 0 2 71 22 164
2011 Language requirement of position - Either English or French 34 41 5 8 7 0 6 79 15 65
2008 Language requirement of position - Bilingual 35 34 13 9 6 1 2 71 16 530
2008 Language requirement of position - Unilingual English 32 34 11 11 11 0 0 66 23 115
2008 Language requirement of position - Either English or French 26 26 13 11 11 3 11 61 24 38

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 50 28 10 4 4 2 1 80 9 603
2017 Language requirement of position - Unilingual English 48 26 8 8 6 2 2 77 14 200
2017 Language requirement of position - Either English or French 51 34 7 2 2 0 5 89 4 59
2014 Language requirement of position - Bilingual 51 28 9 5 4 1 2 82 9 773
2014 Language requirement of position - Unilingual English 46 27 14 7 5 0 1 74 13 227
2014 Language requirement of position - Either English or French 55 20 9 3 3 0 11 84 6 76
2011 Language requirement of position - Bilingual 42 30 12 7 5 2 2 75 13 757
2011 Language requirement of position - Unilingual English 42 29 10 11 5 2 2 73 17 164
2011 Language requirement of position - Either English or French 42 29 9 6 7 1 6 76 14 65
2008 Language requirement of position - Bilingual 42 30 11 6 6 3 2 75 13 530
2008 Language requirement of position - Unilingual English 39 26 14 9 9 3 0 68 18 115
2008 Language requirement of position - Either English or French 32 32 11 5 11 3 8 71 18 38

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 32 9 5 4 1 1 82 9 601
2017 Language requirement of position - Unilingual English 43 32 9 7 7 1 2 76 14 200
2017 Language requirement of position - Either English or French 46 42 2 5 1 0 4 91 7 59
2014 Language requirement of position - Bilingual 48 31 9 7 4 0 1 80 11 774
2014 Language requirement of position - Unilingual English 39 32 13 10 5 0 0 72 15 228
2014 Language requirement of position - Either English or French 47 23 5 9 5 1 9 78 16 77
2011 Language requirement of position - Bilingual 42 32 9 9 6 1 1 75 15 753
2011 Language requirement of position - Unilingual English 36 35 9 9 10 1 1 72 20 164
2011 Language requirement of position - Either English or French 39 30 9 9 8 0 6 73 17 65
2008 Language requirement of position - Bilingual 39 34 9 8 7 0 2 75 15 530
2008 Language requirement of position - Unilingual English 30 33 16 9 11 2 0 64 20 115
2008 Language requirement of position - Either English or French 32 24 16 8 5 8 8 66 16 38

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 82 11 3 2 1 0 1 94 3 602
2017 Language requirement of position - Unilingual English 80 9 3 1 1 0 6 94 2 200
2017 Language requirement of position - Either English or French 80 10 2 0 0 0 9 98 0 59
2014 Language requirement of position - Bilingual 82 11 2 3 1 0 1 94 4 773
2014 Language requirement of position - Unilingual English 85 7 2 1 1 0 5 96 2 228
2014 Language requirement of position - Either English or French 74 8 0 5 1 0 12 93 7 77
2011 Language requirement of position - Bilingual 80 12 2 3 2 0 1 93 5 754
2011 Language requirement of position - Unilingual English 83 7 3 0 0 1 7 97 0 163
2011 Language requirement of position - Either English or French 67 14 4 0 6 1 7 88 7 65
2008 Language requirement of position - Bilingual 78 11 3 5 2 0 2 90 7 529
2008 Language requirement of position - Unilingual English 70 13 6 4 1 0 5 88 6 115
2008 Language requirement of position - Either English or French 61 16 5 0 0 3 16 94 0 38

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 22 5 5 3 1 3 87 8 602
2017 Language requirement of position - Unilingual English 60 22 4 3 4 2 5 89 7 198
2017 Language requirement of position - Either English or French 61 25 4 2 4 0 5 90 6 59
2014 Language requirement of position - Bilingual 53 19 6 5 7 3 6 80 13 773
2014 Language requirement of position - Unilingual English 61 22 6 2 4 2 3 87 7 228
2014 Language requirement of position - Either English or French 57 12 3 5 5 3 16 84 13 77
2011 Language requirement of position - Bilingual 42 24 8 8 9 3 7 73 18 754
2011 Language requirement of position - Unilingual English 43 31 8 7 6 1 3 77 14 164
2011 Language requirement of position - Either English or French 40 28 10 6 7 1 8 75 14 65

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 22 7 5 3 1 1 84 9 604
2017 Language requirement of position - Unilingual English 57 26 6 5 4 0 2 85 10 198
2017 Language requirement of position - Either English or French 63 25 3 2 3 0 4 92 5 59

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 24 8 3 3 1 1 86 6 604
2017 Language requirement of position - Unilingual English 59 22 7 4 6 0 2 83 10 198
2017 Language requirement of position - Either English or French 62 29 2 2 2 0 4 95 3 59

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 54 25 9 7 4 0 1 80 11 603
2017 Language requirement of position - Unilingual English 55 22 8 7 6 0 2 78 13 198
2017 Language requirement of position - Either English or French 58 31 2 6 0 0 4 92 6 59
2014 Language requirement of position - Bilingual 55 26 9 5 4 0 1 82 9 772
2014 Language requirement of position - Unilingual English 49 27 11 7 6 0 0 76 12 228
2014 Language requirement of position - Either English or French 56 12 9 8 4 1 10 76 13 77
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 41 29 10 6 4 0 9 77 11 201
2017 Language requirement of position - Unilingual English 29 37 11 12 4 2 5 71 17 49
2014 Language requirement of position - Bilingual 38 33 11 4 3 3 8 81 7 239
2014 Language requirement of position - Unilingual English 32 36 5 16 5 0 7 73 22 44
2014 Language requirement of position - Either English or French 0 30 0 0 0 0 70 100 0 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 31 13 8 7 3 0 71 16 604
2017 Language requirement of position - Unilingual English 32 36 11 8 11 2 0 70 19 200
2017 Language requirement of position - Either English or French 45 24 13 8 6 3 0 71 15 59
2014 Language requirement of position - Bilingual 38 34 13 7 6 3 0 74 13 772
2014 Language requirement of position - Unilingual English 32 29 11 11 12 5 0 64 25 228
2014 Language requirement of position - Either English or French 51 23 4 10 8 3 1 77 19 77
2011 Language requirement of position - Bilingual 33 31 14 10 8 4 0 67 19 752
2011 Language requirement of position - Unilingual English 20 22 24 16 13 5 0 44 31 164
2011 Language requirement of position - Either English or French 30 35 9 9 12 3 3 69 22 64

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 29 13 11 7 2 0 69 18 602
2017 Language requirement of position - Unilingual English 32 32 15 11 10 0 0 64 21 199
2017 Language requirement of position - Either English or French 40 26 11 7 10 5 0 70 18 59
2014 Language requirement of position - Bilingual 37 33 14 9 6 1 0 71 15 772
2014 Language requirement of position - Unilingual English 32 25 13 13 15 0 1 58 28 228
2014 Language requirement of position - Either English or French 45 33 5 8 9 0 0 78 17 76
2011 Language requirement of position - Bilingual 31 32 14 9 9 3 1 66 19 752
2011 Language requirement of position - Unilingual English 21 22 18 12 28 0 0 42 39 164
2011 Language requirement of position - Either English or French 21 27 18 16 13 1 4 51 30 65
2008 Language requirement of position - Bilingual 36 29 15 9 9 2 1 66 18 529
2008 Language requirement of position - Unilingual English 19 29 19 11 19 1 2 50 31 114
2008 Language requirement of position - Either English or French 32 18 16 13 11 5 5 56 26 38

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 33 14 12 8 4 0 65 20 603
2017 Language requirement of position - Unilingual English 25 30 16 14 13 2 0 55 28 199
2017 Language requirement of position - Either English or French 35 19 15 11 10 11 0 60 24 59
2014 Language requirement of position - Bilingual 29 34 15 11 6 4 0 66 18 773
2014 Language requirement of position - Unilingual English 24 25 17 18 13 2 1 51 32 228
2014 Language requirement of position - Either English or French 36 31 13 10 9 0 0 68 19 77
2011 Language requirement of position - Bilingual 23 38 17 12 6 4 1 64 19 753
2011 Language requirement of position - Unilingual English 14 20 21 18 25 3 0 35 44 165
2011 Language requirement of position - Either English or French 23 21 17 15 17 4 3 48 35 65
2008 Language requirement of position - Bilingual 26 37 16 10 7 4 1 66 17 530
2008 Language requirement of position - Unilingual English 16 20 17 24 18 4 0 38 44 116
2008 Language requirement of position - Either English or French 21 32 16 11 5 13 3 63 19 38

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 29 13 8 9 5 0 68 18 604
2017 Language requirement of position - Unilingual English 32 28 14 14 11 0 0 61 25 200
2017 Language requirement of position - Either English or French 35 30 10 7 10 7 0 70 19 59
2014 Language requirement of position - Bilingual 33 28 15 10 9 5 0 64 20 774
2014 Language requirement of position - Unilingual English 30 26 14 13 14 4 0 58 27 228
2014 Language requirement of position - Either English or French 44 22 12 6 13 3 0 68 20 77
2011 Language requirement of position - Bilingual 30 32 15 10 9 5 0 65 20 754
2011 Language requirement of position - Unilingual English 18 23 17 16 18 8 0 45 37 165
2011 Language requirement of position - Either English or French 23 27 20 10 12 4 3 54 24 65
2008 Language requirement of position - Bilingual 30 31 14 8 8 7 1 66 18 530
2008 Language requirement of position - Unilingual English 17 20 27 16 15 5 1 39 32 116
2008 Language requirement of position - Either English or French 29 21 16 11 8 13 3 59 22 38

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 34 10 15 8 2 0 66 23 603
2017 Language requirement of position - Unilingual English 17 38 16 15 12 0 1 56 28 200
2017 Language requirement of position - Either English or French 33 24 14 14 12 3 0 59 27 59
2014 Language requirement of position - Bilingual 29 33 14 14 7 2 1 63 22 774
2014 Language requirement of position - Unilingual English 25 25 15 20 13 1 0 51 33 228
2014 Language requirement of position - Either English or French 32 30 8 6 19 1 3 65 27 77
2011 Language requirement of position - Bilingual 23 36 14 15 10 2 0 60 25 754
2011 Language requirement of position - Unilingual English 12 23 11 25 26 3 0 36 53 165
2011 Language requirement of position - Either English or French 21 26 11 28 8 3 3 50 39 65
2008 Language requirement of position - Bilingual 25 39 12 14 8 1 0 65 22 529
2008 Language requirement of position - Unilingual English 17 26 15 22 18 2 0 44 41 116
2008 Language requirement of position - Either English or French 24 26 21 13 8 5 3 54 23 38
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 37 11 8 4 1 0 77 12 604
2017 Language requirement of position - Unilingual English 30 42 11 10 7 0 0 72 18 200
2017 Language requirement of position - Either English or French 36 43 7 7 6 1 0 80 13 59
2014 Language requirement of position - Bilingual 41 39 11 6 3 1 0 81 8 774
2014 Language requirement of position - Unilingual English 33 36 14 10 8 0 0 69 18 228
2014 Language requirement of position - Either English or French 44 29 16 6 5 0 0 73 12 77
2011 Language requirement of position - Bilingual 36 39 12 8 4 1 0 76 12 753
2011 Language requirement of position - Unilingual English 22 26 17 17 17 2 0 49 34 165
2011 Language requirement of position - Either English or French 25 32 19 17 3 0 3 59 21 64

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 53 36 6 1 1 2 0 91 2 603
2017 Language requirement of position - Unilingual English 50 33 8 5 2 1 0 84 7 199
2017 Language requirement of position - Either English or French 52 35 5 4 2 2 0 88 6 59
2014 Language requirement of position - Bilingual 53 34 7 3 0 2 0 90 3 774
2014 Language requirement of position - Unilingual English 45 38 8 5 1 2 0 85 6 228
2014 Language requirement of position - Either English or French 58 27 5 4 1 3 1 89 5 77
2011 Language requirement of position - Bilingual 46 37 9 2 2 3 0 86 4 753
2011 Language requirement of position - Unilingual English 32 42 11 6 4 3 1 77 11 164
2011 Language requirement of position - Either English or French 35 40 12 4 3 3 3 80 7 64

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 43 31 10 8 5 2 1 76 13 603
2017 Language requirement of position - Unilingual English 39 33 13 9 2 2 1 75 12 200
2017 Language requirement of position - Either English or French 40 27 16 10 0 7 0 72 11 59
2014 Language requirement of position - Bilingual 48 30 9 7 5 1 1 79 12 774
2014 Language requirement of position - Unilingual English 40 32 11 7 6 2 1 75 13 228
2014 Language requirement of position - Either English or French 43 30 5 4 8 3 8 81 13 77
2011 Language requirement of position - Bilingual 44 29 9 7 7 3 1 76 14 752
2011 Language requirement of position - Unilingual English 28 31 13 9 10 7 2 64 22 165
2011 Language requirement of position - Either English or French 32 31 13 10 6 4 4 69 17 65
2008 Language requirement of position - Bilingual 42 32 9 8 6 2 1 77 14 530
2008 Language requirement of position - Unilingual English 25 33 13 11 9 6 3 63 23 116
2008 Language requirement of position - Either English or French 42 21 11 8 3 11 5 75 13 38

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 24 20 11 7 6 1 59 19 604
2017 Language requirement of position - Unilingual English 32 35 17 9 5 2 1 69 14 200
2017 Language requirement of position - Either English or French 23 35 13 11 4 15 0 68 16 59
2014 Language requirement of position - Bilingual 34 31 16 9 5 5 1 69 14 773
2014 Language requirement of position - Unilingual English 28 37 13 10 5 6 0 70 16 228
2014 Language requirement of position - Either English or French 29 30 8 9 9 8 8 69 22 77
2011 Language requirement of position - Bilingual 25 33 18 9 7 8 1 63 17 751
2011 Language requirement of position - Unilingual English 13 33 22 17 10 3 1 48 28 164
2011 Language requirement of position - Either English or French 16 30 25 12 8 4 5 51 22 64

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 18 17 11 13 12 5 50 29 604
2017 Language requirement of position - Unilingual English 24 22 16 12 12 12 3 54 28 199
2017 Language requirement of position - Either English or French 24 23 12 16 8 13 3 57 28 59
2014 Language requirement of position - Bilingual 22 17 17 12 11 13 7 49 29 774
2014 Language requirement of position - Unilingual English 20 22 17 12 18 8 3 47 33 228
2014 Language requirement of position - Either English or French 25 12 9 14 12 9 19 51 36 77
2011 Language requirement of position - Bilingual 20 20 17 12 11 13 6 50 29 752
2011 Language requirement of position - Unilingual English 13 19 16 17 18 13 3 38 43 164
2011 Language requirement of position - Either English or French 18 20 23 10 13 7 9 46 28 65

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 63 23 5 5 1 1 1 88 7 603
2017 Language requirement of position - Unilingual English 65 17 6 2 1 0 8 90 3 199
2017 Language requirement of position - Either English or French 68 16 4 5 0 1 5 90 5 59
2014 Language requirement of position - Bilingual 65 21 6 4 2 1 1 87 6 772
2014 Language requirement of position - Unilingual English 71 12 7 4 1 0 5 88 5 228
2014 Language requirement of position - Either English or French 68 13 6 3 4 0 6 86 7 77

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 67 20 5 2 1 3 3 92 2 603
2017 Language requirement of position - Unilingual English 66 18 7 1 1 2 6 90 2 200
2017 Language requirement of position - Either English or French 69 17 3 3 0 3 5 93 3 59
2014 Language requirement of position - Bilingual 69 18 4 2 1 2 3 92 3 773
2014 Language requirement of position - Unilingual English 70 13 7 2 1 3 5 90 3 227
2014 Language requirement of position - Either English or French 73 8 3 4 1 5 6 91 6 77
2011 Language requirement of position - Bilingual 65 20 6 2 2 2 4 90 4 756
2011 Language requirement of position - Unilingual English 65 14 6 2 2 2 9 89 4 165
2011 Language requirement of position - Either English or French 58 18 5 1 0 4 13 92 2 65
2008 Language requirement of position - Bilingual 66 19 6 2 1 2 4 90 3 530
2008 Language requirement of position - Unilingual English 61 17 10 2 3 4 4 85 5 115
2008 Language requirement of position - Either English or French 58 16 8 0 0 8 11 90 0 38

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 40 30 11 8 5 6 0 74 14 603
2017 Language requirement of position - Unilingual English 28 35 12 12 11 2 0 64 24 200
2017 Language requirement of position - Either English or French 30 29 10 17 8 3 3 63 26 58
2014 Language requirement of position - Bilingual 38 31 12 10 5 3 1 72 16 772
2014 Language requirement of position - Unilingual English 33 22 14 13 14 3 0 57 28 227
2014 Language requirement of position - Either English or French 34 25 10 8 10 10 3 67 21 77
2011 Language requirement of position - Bilingual 31 30 14 11 9 3 1 64 21 756
2011 Language requirement of position - Unilingual English 17 28 14 13 24 5 0 48 38 164
2011 Language requirement of position - Either English or French 17 30 12 13 20 0 8 51 36 65
2008 Language requirement of position - Bilingual 35 37 13 7 7 1 1 73 14 530
2008 Language requirement of position - Unilingual English 20 28 21 14 16 2 0 49 30 116
2008 Language requirement of position - Either English or French 24 29 11 16 11 8 3 59 29 38

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 20 19 13 16 19 5 7 45 40 601
2017 Language requirement of position - Unilingual English 17 23 9 19 26 1 6 43 48 200
2017 Language requirement of position - Either English or French 13 21 13 23 12 7 11 41 43 58
2014 Language requirement of position - Bilingual 16 19 13 18 23 2 9 40 45 774
2014 Language requirement of position - Unilingual English 19 19 15 14 26 0 6 41 43 228
2014 Language requirement of position - Either English or French 10 14 10 16 23 4 22 33 53 77
2011 Language requirement of position - Bilingual 10 17 15 21 26 2 9 31 53 757
2011 Language requirement of position - Unilingual English 7 19 15 18 36 2 4 27 57 165
2011 Language requirement of position - Either English or French 18 11 22 12 25 1 11 33 42 65
2008 Language requirement of position - Bilingual 11 22 16 18 25 2 6 36 46 526
2008 Language requirement of position - Unilingual English 11 18 15 19 32 3 3 31 54 116
2008 Language requirement of position - Either English or French 22 11 11 14 30 5 8 38 50 37

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 37 14 6 4 2 1 75 10 602
2017 Language requirement of position - Unilingual English 26 38 16 16 4 0 0 65 19 199
2017 Language requirement of position - Either English or French 29 36 12 9 8 5 1 70 18 58

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 47 31 12 4 2 4 1 82 6 604
2017 Language requirement of position - Unilingual English 42 33 14 7 3 1 0 75 10 199
2017 Language requirement of position - Either English or French 46 33 16 4 2 0 0 78 6 58
2014 Language requirement of position - Bilingual 48 32 10 3 1 4 1 84 5 774
2014 Language requirement of position - Unilingual English 46 28 11 7 4 3 0 77 11 228
2014 Language requirement of position - Either English or French 45 25 8 6 5 8 3 78 13 77

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 51 34 8 4 2 1 0 86 6 600
2017 Language requirement of position - Unilingual English 44 35 12 5 3 0 0 79 9 199
2017 Language requirement of position - Either English or French 50 40 2 5 3 0 0 90 8 59
2014 Language requirement of position - Bilingual 48 35 10 4 2 1 1 84 6 773
2014 Language requirement of position - Unilingual English 46 29 11 9 4 0 0 75 14 228
2014 Language requirement of position - Either English or French 49 23 6 9 3 6 3 80 13 77
2011 Language requirement of position - Bilingual 41 36 13 5 4 1 0 78 9 754
2011 Language requirement of position - Unilingual English 32 38 12 7 8 4 0 72 15 164
2011 Language requirement of position - Either English or French 35 27 11 12 10 1 3 65 23 64

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 57 31 7 3 3 0 0 88 5 601
2017 Language requirement of position - Unilingual English 52 31 7 5 4 0 0 83 10 198
2017 Language requirement of position - Either English or French 54 38 3 5 0 0 0 92 5 59
2014 Language requirement of position - Bilingual 59 28 7 3 3 0 0 87 5 774
2014 Language requirement of position - Unilingual English 49 34 4 7 5 0 0 83 13 228
2014 Language requirement of position - Either English or French 60 27 6 3 4 0 0 87 6 77
2011 Language requirement of position - Bilingual 51 31 9 5 4 0 0 82 9 754
2011 Language requirement of position - Unilingual English 36 35 14 5 9 1 0 72 15 164
2011 Language requirement of position - Either English or French 43 29 9 6 9 0 3 75 16 64
2008 Language requirement of position - Bilingual 48 34 9 5 4 0 0 82 9 529
2008 Language requirement of position - Unilingual English 36 31 14 8 11 0 0 67 19 116
2008 Language requirement of position - Either English or French 43 32 14 0 5 3 3 80 6 37

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 26 15 6 4 1 0 75 11 603
2017 Language requirement of position - Unilingual English 44 26 10 10 10 1 0 70 20 198
2017 Language requirement of position - Either English or French 47 26 21 3 3 0 0 73 6 59
2014 Language requirement of position - Bilingual 43 29 15 8 5 1 0 73 12 773
2014 Language requirement of position - Unilingual English 38 24 15 11 11 1 0 63 22 228
2014 Language requirement of position - Either English or French 43 35 9 6 5 0 1 79 12 77
2011 Language requirement of position - Bilingual 37 31 15 8 7 1 0 69 15 754
2011 Language requirement of position - Unilingual English 22 22 22 13 20 1 0 45 33 165
2011 Language requirement of position - Either English or French 31 32 11 11 10 1 3 66 23 65

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 29 13 6 3 0 0 77 10 601
2017 Language requirement of position - Unilingual English 45 28 9 10 8 0 0 73 18 199
2017 Language requirement of position - Either English or French 44 34 11 8 2 0 0 79 10 59
2014 Language requirement of position - Bilingual 44 30 13 8 4 0 0 75 12 774
2014 Language requirement of position - Unilingual English 39 26 11 14 9 0 0 65 23 228
2014 Language requirement of position - Either English or French 43 34 5 13 4 0 0 78 17 76
2011 Language requirement of position - Bilingual 38 34 12 10 6 1 0 72 16 752
2011 Language requirement of position - Unilingual English 20 29 20 13 18 0 0 49 31 164
2011 Language requirement of position - Either English or French 31 33 15 9 9 0 3 66 19 65
2008 Language requirement of position - Bilingual 41 33 12 8 5 0 0 74 13 530
2008 Language requirement of position - Unilingual English 27 34 17 15 7 0 0 61 22 116
2008 Language requirement of position - Either English or French 42 24 18 8 5 3 0 68 14 38

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 21 17 9 7 2 0 66 16 603
2017 Language requirement of position - Unilingual English 35 20 17 10 14 3 0 57 26 198
2017 Language requirement of position - Either English or French 43 24 14 5 7 4 3 71 13 59
2014 Language requirement of position - Bilingual 41 18 16 12 10 3 1 61 23 774
2014 Language requirement of position - Unilingual English 35 23 15 13 11 3 1 60 25 227
2014 Language requirement of position - Either English or French 42 19 13 9 5 3 9 69 16 77
2011 Language requirement of position - Bilingual 36 25 14 10 10 4 0 63 22 754
2011 Language requirement of position - Unilingual English 23 21 18 16 18 3 0 46 36 165
2011 Language requirement of position - Either English or French 25 18 22 13 12 3 7 48 28 64
2008 Language requirement of position - Bilingual 36 22 16 12 10 4 0 61 23 530
2008 Language requirement of position - Unilingual English 20 24 23 17 13 3 0 45 31 116
2008 Language requirement of position - Either English or French 19 30 14 14 11 8 5 56 28 37
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Language requirement of position - Bilingual 27 38 35 602
2017 Language requirement of position - Unilingual English 32 37 31 200
2017 Language requirement of position - Either English or French 29 32 39 59
2014 Language requirement of position - Bilingual 33 33 33 774
2014 Language requirement of position - Unilingual English 27 39 34 228
2014 Language requirement of position - Either English or French 26 43 31 77
2011 Language requirement of position - Bilingual 35 37 28 757
2011 Language requirement of position - Unilingual English 30 31 38 165
2011 Language requirement of position - Either English or French 37 27 36 65

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Language requirement of position - Bilingual 11 14 60 4 6 5 165
2017 Language requirement of position - Unilingual English 18 8 43 6 17 7 67
2017 Language requirement of position - Either English or French 7 0 17 11 60 5 16
2014 Language requirement of position - Bilingual 15 10 60 5 9999 9 259
2014 Language requirement of position - Unilingual English 23 7 39 16 9999 15 61
2014 Language requirement of position - Either English or French 20 0 45 10 9999 25 20
2011 Language requirement of position - Bilingual 19 8 62 5 9999 6 260
2011 Language requirement of position - Unilingual English 11 10 51 12 9999 16 51
2011 Language requirement of position - Either English or French 21 7 36 15 9999 21 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 17 83 602
2017 Language requirement of position - Unilingual English 23 77 200
2017 Language requirement of position - Either English or French 16 84 59
2014 Language requirement of position - Bilingual 15 85 773
2014 Language requirement of position - Unilingual English 23 77 228
2014 Language requirement of position - Either English or French 16 84 77

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 47 98
2017 Language requirement of position - Unilingual English 49 48
2017 Language requirement of position - Either English or French 53 10
2014 Language requirement of position - Bilingual 46 114
2014 Language requirement of position - Unilingual English 62 50
2014 Language requirement of position - Either English or French 42 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 73 98
2017 Language requirement of position - Unilingual English 78 48
2017 Language requirement of position - Either English or French 59 10
2014 Language requirement of position - Bilingual 65 114
2014 Language requirement of position - Unilingual English 58 50
2014 Language requirement of position - Either English or French 67 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 10 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Unilingual English 10 50
2014 Language requirement of position - Either English or French 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Unilingual English 0 50

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 12 48
2017 Language requirement of position - Either English or French 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Either English or French 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 34 98
2017 Language requirement of position - Unilingual English 61 48
2017 Language requirement of position - Either English or French 64 10
2014 Language requirement of position - Bilingual 39 114
2014 Language requirement of position - Unilingual English 47 51
2014 Language requirement of position - Either English or French 42 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 39 98
2017 Language requirement of position - Unilingual English 53 48
2014 Language requirement of position - Bilingual 36 114
2014 Language requirement of position - Unilingual English 39 51

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 49 98
2017 Language requirement of position - Unilingual English 57 48
2014 Language requirement of position - Bilingual 38 114
2014 Language requirement of position - Unilingual English 45 51
2014 Language requirement of position - Either English or French 50 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 98
2017 Language requirement of position - Unilingual English 31 48
2017 Language requirement of position - Either English or French 73 10
2014 Language requirement of position - Bilingual 41 114
2014 Language requirement of position - Unilingual English 35 51
2014 Language requirement of position - Either English or French 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 27 98
2017 Language requirement of position - Unilingual English 34 48
2017 Language requirement of position - Either English or French 47 10
2014 Language requirement of position - Bilingual 27 114
2014 Language requirement of position - Unilingual English 31 51

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 65 98
2017 Language requirement of position - Unilingual English 40 48
2017 Language requirement of position - Either English or French 62 10
2014 Language requirement of position - Bilingual 61 114
2014 Language requirement of position - Unilingual English 49 51
2014 Language requirement of position - Either English or French 58 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 35 98
2017 Language requirement of position - Unilingual English 31 48
2014 Language requirement of position - Bilingual 39 114
2014 Language requirement of position - Unilingual English 31 51
2014 Language requirement of position - Either English or French 50 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Unilingual English 0 51
2014 Language requirement of position - Either English or French 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 10 48
2014 Language requirement of position - Bilingual 7 114
2014 Language requirement of position - Either English or French 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 12 98
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 12 114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 48 98
2017 Language requirement of position - Unilingual English 63 48
2017 Language requirement of position - Either English or French 47 10
2014 Language requirement of position - Bilingual 46 114
2014 Language requirement of position - Unilingual English 37 51
2014 Language requirement of position - Either English or French 58 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 25 98
2017 Language requirement of position - Unilingual English 35 48
2014 Language requirement of position - Bilingual 25 114
2014 Language requirement of position - Unilingual English 22 51

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 12 98
2017 Language requirement of position - Unilingual English 12 48
2014 Language requirement of position - Bilingual 16 114
2014 Language requirement of position - Unilingual English 10 51
2014 Language requirement of position - Either English or French 0 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 48 98
2017 Language requirement of position - Unilingual English 56 48
2017 Language requirement of position - Either English or French 73 10
2014 Language requirement of position - Bilingual 54 114
2014 Language requirement of position - Unilingual English 59 51
2014 Language requirement of position - Either English or French 50 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 26 98
2017 Language requirement of position - Unilingual English 36 48
2014 Language requirement of position - Bilingual 30 114
2014 Language requirement of position - Unilingual English 27 51

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 18 98
2017 Language requirement of position - Unilingual English 28 48
2014 Language requirement of position - Bilingual 18 114
2014 Language requirement of position - Unilingual English 25 51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 11 98
2014 Language requirement of position - Bilingual 12 114
2014 Language requirement of position - Unilingual English 10 51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 12 98
2017 Language requirement of position - Unilingual English 14 48
2014 Language requirement of position - Bilingual 11 114
2014 Language requirement of position - Unilingual English 12 51

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 6 98
2017 Language requirement of position - Unilingual English 0 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 6 114
2014 Language requirement of position - Either English or French 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 10 98
2017 Language requirement of position - Unilingual English 10 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 18 114

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 98
2017 Language requirement of position - Unilingual English 0 48
2014 Language requirement of position - Bilingual 8 114
2014 Language requirement of position - Unilingual English 14 51

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 25 98
2017 Language requirement of position - Unilingual English 33 48
2014 Language requirement of position - Bilingual 22 114
2014 Language requirement of position - Unilingual English 22 51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 92
2014 Language requirement of position - Bilingual 8 107

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 92
2017 Language requirement of position - Unilingual English 20 48
2014 Language requirement of position - Bilingual 17 107
2014 Language requirement of position - Unilingual English 24 49

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 7 92
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 10 107
2014 Language requirement of position - Unilingual English 12 49

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 5 92
2014 Language requirement of position - Bilingual 6 107
2014 Language requirement of position - Either English or French 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 10 92
2017 Language requirement of position - Unilingual English 10 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 7 107

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 92

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 12 92
2017 Language requirement of position - Unilingual English 0 48
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Bilingual 12 107
2014 Language requirement of position - Either English or French 0 12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 10 92
2017 Language requirement of position - Unilingual English 11 48
2014 Language requirement of position - Bilingual 7 107
2014 Language requirement of position - Either English or French 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 92
2017 Language requirement of position - Unilingual English 15 48
2014 Language requirement of position - Bilingual 12 107
2014 Language requirement of position - Either English or French 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 27 92
2017 Language requirement of position - Unilingual English 45 48
2014 Language requirement of position - Bilingual 30 107
2014 Language requirement of position - Unilingual English 24 49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 92
2014 Language requirement of position - Bilingual 15 107

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 92
2017 Language requirement of position - Unilingual English 43 48
2014 Language requirement of position - Bilingual 56 107
2014 Language requirement of position - Unilingual English 47 49
2014 Language requirement of position - Either English or French 42 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Either English or French 0 10
2014 Language requirement of position - Either English or French 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 92
2017 Language requirement of position - Unilingual English 64 48
2017 Language requirement of position - Either English or French 55 10
2014 Language requirement of position - Bilingual 57 107
2014 Language requirement of position - Unilingual English 49 49

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 92
2017 Language requirement of position - Either English or French 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 11 92
2017 Language requirement of position - Unilingual English 19 48
2014 Language requirement of position - Bilingual 8 107
2014 Language requirement of position - Unilingual English 12 49

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 86 14 98
2017 Language requirement of position - Unilingual English 98 2 48
2017 Language requirement of position - Either English or French 91 9 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 12 16 7 5 27 13 55 19 603
2017 Language requirement of position - Unilingual English 17 18 18 7 9 22 8 51 23 200
2017 Language requirement of position - Either English or French 26 11 16 9 6 24 7 55 22 59
2014 Language requirement of position - Bilingual 21 13 15 8 5 27 11 55 20 774
2014 Language requirement of position - Unilingual English 16 15 16 10 10 26 8 47 29 227
2014 Language requirement of position - Either English or French 25 9 13 5 7 34 7 58 20 76

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 22 17 5 5 13 1 68 12 603
2017 Language requirement of position - Unilingual English 32 26 19 8 8 6 1 63 17 200
2017 Language requirement of position - Either English or French 37 21 18 7 4 12 0 67 13 59
2014 Language requirement of position - Bilingual 34 27 16 6 4 11 2 70 11 774
2014 Language requirement of position - Unilingual English 30 22 23 7 7 9 1 57 17 227
2014 Language requirement of position - Either English or French 34 21 10 6 6 21 1 70 17 77
2011 Language requirement of position - Bilingual 35 34 15 5 4 6 1 74 10 751
2011 Language requirement of position - Unilingual English 25 21 28 8 7 11 1 52 17 165
2011 Language requirement of position - Either English or French 40 21 17 9 6 5 3 66 16 65
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 36 7 6 3 3 18 80 11 604
2017 Language requirement of position - Unilingual English 24 32 8 6 2 2 26 78 11 200
2017 Language requirement of position - Either English or French 13 43 6 7 9 0 21 72 20 59
2014 Language requirement of position - Bilingual 27 39 7 4 1 2 20 84 7 773
2014 Language requirement of position - Unilingual English 25 34 7 5 2 2 25 81 10 228
2014 Language requirement of position - Either English or French 16 27 5 6 3 1 42 75 16 77
2011 Language requirement of position - Bilingual 30 38 10 6 1 0 14 80 9 753
2011 Language requirement of position - Unilingual English 21 52 8 9 2 1 7 79 12 165
2011 Language requirement of position - Either English or French 16 44 8 6 4 4 19 78 12 65
2008 Language requirement of position - Bilingual 29 38 8 6 3 1 15 80 10 529
2008 Language requirement of position - Unilingual English 23 44 14 5 7 3 4 72 13 116
2008 Language requirement of position - Either English or French 16 32 26 3 3 5 16 60 7 38

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 11 13 14 3 3 27 27 54 14 603
2017 Language requirement of position - Unilingual English 8 15 22 5 2 16 33 43 13 200
2017 Language requirement of position - Either English or French 6 14 15 5 6 23 30 44 24 59
2014 Language requirement of position - Bilingual 13 14 16 2 3 24 29 56 11 773
2014 Language requirement of position - Unilingual English 6 14 18 5 5 18 34 42 21 228
2014 Language requirement of position - Either English or French 9 14 11 5 5 9 46 53 24 76
2011 Language requirement of position - Bilingual 12 16 21 5 5 25 16 48 17 753
2011 Language requirement of position - Unilingual English 6 15 22 13 7 26 11 34 31 165
2011 Language requirement of position - Either English or French 9 21 22 6 7 15 20 46 20 65

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 23 9 1 2 9 18 83 5 604
2017 Language requirement of position - Unilingual English 27 22 12 3 1 7 27 75 6 200
2017 Language requirement of position - Either English or French 31 17 13 0 0 20 19 78 0 59
2014 Language requirement of position - Bilingual 37 25 8 2 1 7 20 85 4 773
2014 Language requirement of position - Unilingual English 30 21 12 4 0 9 24 77 5 228
2014 Language requirement of position - Either English or French 25 16 6 0 4 8 42 79 8 77
2011 Language requirement of position - Bilingual 34 27 12 3 2 7 14 77 7 755
2011 Language requirement of position - Unilingual English 32 28 13 7 2 10 8 73 11 165
2011 Language requirement of position - Either English or French 27 14 14 5 6 12 22 63 16 64
2008 Language requirement of position - Bilingual 36 28 8 3 2 9 14 83 7 527
2008 Language requirement of position - Unilingual English 27 26 16 7 6 13 5 65 16 115
2008 Language requirement of position - Either English or French 26 18 18 3 3 16 16 65 8 38

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 33 24 10 3 2 12 18 80 6 604
2017 Language requirement of position - Unilingual English 19 25 15 3 2 9 27 69 9 200
2017 Language requirement of position - Either English or French 24 20 16 0 2 22 17 72 3 59
2014 Language requirement of position - Bilingual 35 24 10 3 1 8 19 81 5 773
2014 Language requirement of position - Unilingual English 25 20 13 5 2 11 24 70 10 226
2014 Language requirement of position - Either English or French 19 16 10 3 4 6 42 68 13 77
2011 Language requirement of position - Bilingual 31 28 14 4 2 8 13 75 8 751
2011 Language requirement of position - Unilingual English 25 28 17 6 5 13 7 65 13 165
2011 Language requirement of position - Either English or French 25 22 18 3 4 9 19 66 10 65
2008 Language requirement of position - Bilingual 36 28 8 5 3 7 14 81 9 530
2008 Language requirement of position - Unilingual English 28 24 15 11 8 9 4 61 22 116
2008 Language requirement of position - Either English or French 29 24 8 8 3 11 18 74 15 38
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 6 94 598
2017 Language requirement of position - Unilingual English 9 91 198
2017 Language requirement of position - Either English or French 10 90 59
2014 Language requirement of position - Bilingual 5 95 771
2014 Language requirement of position - Unilingual English 9 91 228
2014 Language requirement of position - Either English or French 7 93 76

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 33 35
2017 Language requirement of position - Unilingual English 32 18
2014 Language requirement of position - Bilingual 33 40
2014 Language requirement of position - Unilingual English 35 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 79 35
2017 Language requirement of position - Unilingual English 90 18
2014 Language requirement of position - Bilingual 93 40
2014 Language requirement of position - Unilingual English 70 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 35
2014 Language requirement of position - Bilingual 0 40
2014 Language requirement of position - Unilingual English 0 20

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 35
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 0 40

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 19 35
2017 Language requirement of position - Unilingual English 42 18
2014 Language requirement of position - Unilingual English 40 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 35
2017 Language requirement of position - Unilingual English 27 18
2014 Language requirement of position - Unilingual English 25 20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 35

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 31 35
2014 Language requirement of position - Bilingual 41 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 24 35
2014 Language requirement of position - Bilingual 36 39
2014 Language requirement of position - Unilingual English 30 20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 0 39
2014 Language requirement of position - Unilingual English 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 19 35
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 13 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 35
2014 Language requirement of position - Bilingual 15 39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 35
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 0 39
2014 Language requirement of position - Unilingual English 0 20

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 28 18
2014 Language requirement of position - Bilingual 28 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 29 35
2017 Language requirement of position - Unilingual English 33 18
2014 Language requirement of position - Bilingual 36 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 20 35
2014 Language requirement of position - Bilingual 23 39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 13 39

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 51 35
2017 Language requirement of position - Unilingual English 43 18
2014 Language requirement of position - Bilingual 49 39
2014 Language requirement of position - Unilingual English 45 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 14 33

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Bilingual 0 37
2014 Language requirement of position - Unilingual English 0 19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 39 33
2017 Language requirement of position - Unilingual English 62 18
2014 Language requirement of position - Bilingual 57 37
2014 Language requirement of position - Unilingual English 42 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Unilingual English 0 18
2014 Language requirement of position - Unilingual English 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 51 33
2017 Language requirement of position - Unilingual English 90 18
2014 Language requirement of position - Bilingual 62 37
2014 Language requirement of position - Unilingual English 58 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 75 25 35
2017 Language requirement of position - Unilingual English 95 5 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 11 14 2 2 36 14 65 7 604
2017 Language requirement of position - Unilingual English 17 15 22 3 4 31 9 52 12 200
2017 Language requirement of position - Either English or French 16 19 13 6 5 32 10 59 19 59
2014 Language requirement of position - Bilingual 21 13 14 3 2 34 13 65 9 773
2014 Language requirement of position - Unilingual English 17 11 22 2 5 34 9 49 13 227
2014 Language requirement of position - Either English or French 19 12 19 1 4 30 14 56 9 77

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 24 13 3 2 16 3 77 6 602
2017 Language requirement of position - Unilingual English 33 28 19 4 2 10 4 70 7 199
2017 Language requirement of position - Either English or French 32 24 15 2 6 20 3 72 9 58
2014 Language requirement of position - Bilingual 38 26 14 3 2 15 2 77 6 771
2014 Language requirement of position - Unilingual English 33 24 21 3 4 14 1 67 8 228
2014 Language requirement of position - Either English or French 30 26 14 4 3 18 5 73 8 77
2011 Language requirement of position - Bilingual 42 30 14 3 2 8 0 79 6 755
2011 Language requirement of position - Unilingual English 28 27 20 9 2 14 1 64 13 165
2011 Language requirement of position - Either English or French 42 34 10 3 4 3 5 82 7 65
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 33 26 14 11 12 1 3 61 24 601
2017 Language requirement of position - Unilingual English 25 27 22 13 11 0 2 53 25 200
2017 Language requirement of position - Either English or French 32 25 20 8 8 3 3 61 18 59

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 16 29 29 14 10 0 1 46 24 602
2017 Language requirement of position - Unilingual English 23 30 22 13 9 1 2 54 23 200
2017 Language requirement of position - Either English or French 28 34 22 7 3 2 3 65 11 59

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 31 22 9 6 1 3 63 15 603
2017 Language requirement of position - Unilingual English 34 29 19 12 5 0 1 64 17 199
2017 Language requirement of position - Either English or French 33 39 20 0 5 0 3 74 5 59

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 22 23 23 17 13 1 2 46 31 600
2017 Language requirement of position - Unilingual English 26 23 21 14 14 1 2 50 29 200
2017 Language requirement of position - Either English or French 36 19 19 16 2 5 3 59 20 58

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 21 12 6 5 0 8 75 11 601
2017 Language requirement of position - Unilingual English 50 22 11 6 5 1 6 77 11 198
2017 Language requirement of position - Either English or French 54 26 8 0 3 2 7 87 4 59

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 29 17 10 5 0 0 68 15 600
2017 Language requirement of position - Unilingual English 35 29 25 4 6 0 1 65 10 198
2017 Language requirement of position - Either English or French 27 36 17 16 3 0 0 63 20 58

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 31 18 8 3 0 1 71 11 601
2017 Language requirement of position - Unilingual English 31 30 18 11 8 0 2 62 20 198
2017 Language requirement of position - Either English or French 43 32 12 5 3 1 3 79 9 59

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 29 22 11 5 0 1 61 17 602
2017 Language requirement of position - Unilingual English 27 32 18 13 8 0 1 60 21 198
2017 Language requirement of position - Either English or French 43 29 13 5 6 2 3 75 12 59

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 31 18 8 6 0 1 67 14 600
2017 Language requirement of position - Unilingual English 34 29 17 11 7 0 1 64 19 198
2017 Language requirement of position - Either English or French 45 28 7 8 9 2 1 75 18 59

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 40 33 15 7 3 0 1 74 10 600
2017 Language requirement of position - Unilingual English 34 38 13 8 5 1 2 74 13 198
2017 Language requirement of position - Either English or French 42 28 16 8 2 3 1 74 10 58

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 67 19 7 4 3 0 1 86 6 602
2017 Language requirement of position - Unilingual English 62 22 9 5 0 0 2 85 5 200
2017 Language requirement of position - Either English or French 75 9 3 7 1 2 3 88 9 59

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 75 10 6 3 2 0 3 89 5 603
2017 Language requirement of position - Unilingual English 67 14 8 6 3 0 2 83 9 197
2017 Language requirement of position - Either English or French 67 14 10 2 2 0 6 86 3 59

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 26 7 4 2 0 2 88 5 601
2017 Language requirement of position - Unilingual English 54 28 8 6 3 0 2 83 9 200
2017 Language requirement of position - Either English or French 61 29 4 3 0 0 3 92 3 59

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 61 18 8 6 4 0 2 82 10 600
2017 Language requirement of position - Unilingual English 52 22 10 8 5 0 3 76 13 200
2017 Language requirement of position - Either English or French 61 16 7 7 3 2 5 82 10 59

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 12 5 0 1 0 22 92 1 602
2017 Language requirement of position - Unilingual English 51 14 4 1 1 0 28 91 4 199
2017 Language requirement of position - Either English or French 71 7 0 3 0 0 20 96 4 59

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 71 16 6 1 0 0 5 92 2 602
2017 Language requirement of position - Unilingual English 65 20 7 2 1 0 4 89 4 198
2017 Language requirement of position - Either English or French 70 15 5 2 0 0 8 93 2 58

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 75 14 3 3 2 0 4 92 5 604
2017 Language requirement of position - Unilingual English 64 14 4 5 5 1 7 85 11 200
2017 Language requirement of position - Either English or French 41 20 9 12 8 2 9 68 22 59

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 56 26 10 4 2 0 2 84 6 603
2017 Language requirement of position - Unilingual English 49 33 10 2 0 1 5 86 3 200
2017 Language requirement of position - Either English or French 42 35 8 4 4 0 8 83 8 57

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 32 35 14 4 0 0 47 18 604
2017 Language requirement of position - Unilingual English 19 33 31 11 7 0 0 52 18 200
2017 Language requirement of position - Either English or French 17 40 31 4 3 3 2 60 7 59

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 6 18 38 24 14 0 1 38 24 601
2017 Language requirement of position - Unilingual English 8 15 40 26 10 0 1 36 23 200
2017 Language requirement of position - Either English or French 4 13 45 21 12 2 3 35 18 59

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 36 12 7 5 4 0 75 13 602
2017 Language requirement of position - Unilingual English 26 42 14 9 5 3 0 70 15 200
2017 Language requirement of position - Either English or French 27 38 16 8 4 6 2 70 13 59

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 38 14 9 7 2 0 69 17 603
2017 Language requirement of position - Unilingual English 23 36 16 9 13 2 0 60 23 199
2017 Language requirement of position - Either English or French 31 41 10 13 5 0 1 73 17 59
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 17 83 603
2017 Language requirement of position - Unilingual English 20 80 200
2017 Language requirement of position - Either English or French 13 87 59
2014 Language requirement of position - Bilingual 15 85 773
2014 Language requirement of position - Unilingual English 16 84 228
2014 Language requirement of position - Either English or French 19 81 77

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 85 15 97
2017 Language requirement of position - Unilingual English 73 27 41
2014 Language requirement of position - Bilingual 86 14 119
2014 Language requirement of position - Unilingual English 78 22 36
2014 Language requirement of position - Either English or French 73 27 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 66 26 3 2 2 0 0 92 5 82
2017 Language requirement of position - Unilingual English 41 35 4 13 3 0 3 79 17 30
2014 Language requirement of position - Bilingual 71 19 3 6 1 0 1 90 7 102
2014 Language requirement of position - Unilingual English 57 25 7 7 4 0 0 82 11 28
2014 Language requirement of position - Either English or French 91 9 0 0 0 0 0 100 0 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 35 27 16 9 10 2 2 36 64 604
2017 Language requirement of position - Unilingual English 26 32 18 9 11 3 2 27 73 199
2017 Language requirement of position - Either English or French 25 18 34 8 8 4 3 26 74 59

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 25 363
2017 Language requirement of position - Unilingual English 31 139
2017 Language requirement of position - Either English or French 31 41

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 33 363
2017 Language requirement of position - Unilingual English 33 139
2017 Language requirement of position - Either English or French 37 41

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 19 363
2017 Language requirement of position - Unilingual English 14 139
2017 Language requirement of position - Either English or French 25 41

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 363
2017 Language requirement of position - Unilingual English 25 139
2017 Language requirement of position - Either English or French 29 41

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 7 363
2017 Language requirement of position - Unilingual English 3 139
2017 Language requirement of position - Either English or French 0 41

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 44 363
2017 Language requirement of position - Unilingual English 46 139
2017 Language requirement of position - Either English or French 41 41

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Language requirement of position - Bilingual 8 54 15 7 3 13 359
2017 Language requirement of position - Unilingual English 9 57 15 7 5 7 134
2017 Language requirement of position - Either English or French 7 57 15 9 3 10 40

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 25 10 11 10 1 9 65 24 366
2017 Language requirement of position - Unilingual English 25 29 13 14 13 1 5 58 29 141
2017 Language requirement of position - Either English or French 27 28 11 17 12 0 5 58 30 41

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 4 10 12 15 37 4 18 19 66 366
2017 Language requirement of position - Unilingual English 8 12 15 12 31 5 18 25 56 140
2017 Language requirement of position - Either English or French 13 20 10 7 27 2 20 43 44 41
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