2017 Public Service Employee Survey Results for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 47 3 9 3 0 0 86 11 33
2017 IS-04 25 59 8 8 0 0 0 84 8 12
2014 IS 56 38 0 7 0 0 0 93 7 45
2014 IS-03 67 33 0 0 0 0 0 100 0 12
2014 IS-04 56 33 0 11 0 0 0 89 11 18
2011 IS 46 44 4 6 0 0 0 90 6 53
2011 IS-04 36 43 9 11 0 0 0 79 11 21
2008 IS 48 36 8 8 0 0 0 84 8 25
2008 IS-04 40 50 0 10 0 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 70 19 9 0 0 3 0 91 0 33
2017 IS-04 66 17 10 0 0 7 0 90 0 12
2014 IS 78 16 0 7 0 0 0 93 7 45
2014 IS-03 83 17 0 0 0 0 0 100 0 12
2014 IS-04 83 11 0 6 0 0 0 94 6 18
2011 IS 82 10 4 3 0 0 0 92 3 53
2011 IS-04 70 18 11 0 0 0 0 89 0 21
2008 IS 64 24 4 4 4 0 0 88 8 25
2008 IS-04 80 10 0 10 0 0 0 90 10 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 54 21 7 18 0 0 0 75 18 33
2017 IS-04 56 23 0 21 0 0 0 79 21 12
2014 IS 51 22 7 13 7 0 0 73 20 45
2014 IS-03 17 50 17 17 0 0 0 67 17 12
2014 IS-04 67 6 6 22 0 0 0 72 22 18
2011 IS 63 16 4 11 2 0 4 83 13 53
2011 IS-04 57 24 5 10 0 0 4 85 10 21
2008 IS 32 28 0 32 4 0 4 63 38 25
2008 IS-04 30 20 0 40 0 0 10 56 44 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 23 9 9 9 0 0 73 18 33
2017 IS-04 47 43 0 10 0 0 0 90 10 12
2014 IS 56 20 9 4 9 0 2 77 14 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 39 17 17 6 17 0 6 59 24 18
2011 IS 50 27 10 7 6 0 0 77 13 53
2011 IS-04 58 24 13 0 5 0 0 82 5 21

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 34 10 11 6 0 3 72 17 33
2017 IS-04 17 50 18 8 0 0 7 72 9 12
2014 IS 53 18 11 13 2 0 2 73 16 45
2014 IS-03 42 25 25 8 0 0 0 67 8 12
2014 IS-04 56 17 6 17 6 0 0 72 22 18
2011 IS 32 39 12 3 12 0 4 73 15 52
2011 IS-04 29 40 5 7 15 0 5 72 23 20
2008 IS 28 44 8 4 12 0 4 75 17 25
2008 IS-04 30 50 10 0 0 0 10 89 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 49 31 11 6 3 0 0 80 9 33
2017 IS-04 61 27 12 0 0 0 0 88 0 12
2014 IS 49 31 9 4 7 0 0 80 11 45
2014 IS-03 50 33 8 8 0 0 0 83 8 12
2014 IS-04 50 22 17 6 6 0 0 72 11 18
2011 IS 49 31 2 15 4 0 0 80 19 53
2011 IS-04 43 20 4 24 9 0 0 63 33 21
2008 IS 40 44 4 12 0 0 0 84 12 25
2008 IS-04 20 70 0 10 0 0 0 90 10 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 35 7 9 2 0 0 82 11 33
2017 IS-04 58 30 12 0 0 0 0 88 0 12
2014 IS 53 31 7 9 0 0 0 84 9 45
2014 IS-03 50 42 0 8 0 0 0 92 8 12
2014 IS-04 56 22 11 11 0 0 0 78 11 18
2011 IS 58 34 0 6 2 0 0 92 8 53
2011 IS-04 41 38 0 16 5 0 0 79 21 21
2008 IS 56 36 0 8 0 0 0 92 8 25
2008 IS-04 50 50 0 0 0 0 0 100 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 43 3 6 0 0 0 91 6 33
2017 IS-04 56 44 0 0 0 0 0 100 0 12
2014 IS 56 24 16 4 0 0 0 80 4 45
2014 IS-03 50 25 17 8 0 0 0 75 8 12
2014 IS-04 56 17 22 6 0 0 0 72 6 18

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 46 31 3 10 10 0 0 77 20 33
2017 IS-04 59 12 10 10 10 0 0 71 20 12
2014 IS 51 24 11 7 4 0 2 77 11 45
2014 IS-03 42 25 17 17 0 0 0 67 17 12
2014 IS-04 50 22 11 0 11 0 6 76 12 18
2011 IS 45 32 7 15 0 0 2 78 15 53
2011 IS-04 50 27 9 10 0 0 4 81 10 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 45 30 4 12 0 0 8 82 13 33
2017 IS-04 56 26 12 0 0 0 6 87 0 12
2014 IS 47 22 7 18 2 0 4 72 21 45
2014 IS-03 50 25 0 17 0 0 8 82 18 12
2014 IS-04 44 17 11 17 6 0 6 65 24 18
2011 IS 45 16 13 7 9 0 11 68 18 53
2011 IS-04 50 13 9 10 14 0 4 66 25 21
2008 IS 52 24 0 4 16 0 4 79 21 25
2008 IS-04 70 10 0 10 0 0 10 89 11 10

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 45 6 13 9 0 0 72 22 33
2017 IS-04 33 53 0 13 0 0 0 87 13 12
2014 IS 36 38 11 13 2 0 0 73 16 45
2014 IS-03 50 25 0 25 0 0 0 75 25 12
2014 IS-04 22 44 22 11 0 0 0 67 11 18
2011 IS 35 20 13 23 10 0 0 54 33 53
2011 IS-04 19 31 9 21 20 0 0 50 41 21
2008 IS 32 48 4 12 4 0 0 80 16 25
2008 IS-04 30 50 10 10 0 0 0 80 10 10

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 49 3 5 15 0 0 77 20 33
2017 IS-04 42 52 0 6 0 0 0 94 6 12
2014 IS 40 33 4 16 4 0 2 75 20 45
2014 IS-03 42 33 17 8 0 0 0 75 8 12
2014 IS-04 44 22 0 22 6 0 6 71 29 18
2011 IS 24 38 2 20 15 0 0 63 36 53
2011 IS-04 23 38 4 14 21 0 0 61 35 21

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 51 8 9 12 0 0 71 21 33
2017 IS-04 25 51 15 8 0 0 0 76 8 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 49 3 8 9 0 0 80 17 33
2017 IS-04 43 50 0 7 0 0 0 93 7 12
2014 IS 58 27 7 2 4 0 2 86 7 45
2014 IS-03 58 33 0 0 8 0 0 92 8 12
2014 IS-04 56 28 11 0 0 0 6 88 0 18
2011 IS 44 35 8 10 3 0 0 79 13 53
2011 IS-04 47 28 9 16 0 0 0 75 16 21
2008 IS 40 52 4 4 0 0 0 92 4 25
2008 IS-04 40 40 10 10 0 0 0 80 10 10

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 43 5 6 15 0 0 75 20 33
2017 IS-04 33 53 6 7 0 0 0 87 7 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 53 8 6 6 0 0 80 12 33
2017 IS-04 33 53 6 7 0 0 0 87 7 12
2014 IS 60 24 9 4 2 0 0 84 7 45
2014 IS-03 67 8 17 8 0 0 0 75 8 12
2014 IS-04 56 39 6 0 0 0 0 94 0 18
2011 IS 61 29 5 2 4 0 0 89 6 53
2011 IS-04 51 35 5 5 4 0 0 86 9 21

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 39 3 21 5 0 0 71 26 33
2017 IS-04 33 50 10 7 0 0 0 83 7 12
2014 IS 33 49 2 13 2 0 0 82 16 45
2014 IS-03 17 75 0 8 0 0 0 92 8 12
2014 IS-04 39 39 6 17 0 0 0 78 17 18
2011 IS 29 42 9 11 10 0 0 71 21 53
2011 IS-04 24 42 9 14 11 0 0 66 25 21

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 46 3 6 12 0 0 79 18 33
2017 IS-04 26 66 7 0 0 0 0 93 0 12
2014 IS 44 29 13 7 4 0 2 75 11 45
2014 IS-03 33 42 17 0 8 0 0 75 8 12
2014 IS-04 50 17 17 11 0 0 6 71 12 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 54 12 10 2 0 0 76 12 33
2017 IS-04 15 68 7 10 0 0 0 83 10 12
2014 IS 47 33 7 7 4 0 2 82 11 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 44 28 11 6 6 0 6 76 12 18
2011 IS 34 37 10 14 2 2 0 73 16 53
2011 IS-04 37 25 13 21 5 0 0 61 25 21

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 47 15 3 9 0 0 73 12 33
2017 IS-04 33 41 25 0 0 0 0 75 0 12
2014 IS 47 31 9 11 2 0 0 78 13 45
2014 IS-03 50 42 0 8 0 0 0 92 8 12
2014 IS-04 50 17 17 17 0 0 0 67 17 18
2011 IS 41 29 9 15 6 0 0 69 21 53
2011 IS-04 36 29 5 14 16 0 0 65 30 21
2008 IS 28 48 12 12 0 0 0 76 12 25
2008 IS-04 20 60 10 10 0 0 0 80 10 10

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 27 26 0 0 0 0 74 0 33
2017 IS-04 47 36 17 0 0 0 0 83 0 12
2014 IS 51 29 11 2 4 0 2 82 7 45
2014 IS-03 58 25 17 0 0 0 0 83 0 12
2014 IS-04 44 33 6 0 11 0 6 82 12 18
2011 IS 32 41 17 4 5 0 0 73 10 53
2011 IS-04 45 30 14 6 4 0 0 75 10 21
2008 IS 24 40 32 0 4 0 0 64 4 25
2008 IS-04 40 30 30 0 0 0 0 70 0 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 21 29 25 11 0 3 37 33 33
2017 IS-04 0 34 41 13 12 0 0 25 34 12
2014 IS 9 22 33 16 13 0 7 31 33 45
2014 IS-03 0 33 33 25 8 0 0 33 33 12
2014 IS-04 11 22 39 0 11 0 17 13 40 18
2011 IS 11 29 34 19 6 0 2 25 40 51
2011 IS-04 17 33 13 28 9 0 0 37 50 21
2008 IS 12 28 36 20 4 0 0 24 40 25
2008 IS-04 10 30 40 20 0 0 0 20 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 12 29 25 15 2 3 42 27 33
2017 IS-04 15 0 46 27 12 0 0 39 15 12
2014 IS 7 13 24 20 29 0 7 52 21 45
2014 IS-03 0 8 33 25 33 0 0 58 8 12
2014 IS-04 6 22 17 17 22 0 17 47 33 18
2011 IS 14 13 35 14 22 0 2 36 28 51
2011 IS-04 31 14 14 24 17 0 0 41 45 21
2008 IS 20 24 8 36 4 8 0 43 48 25
2008 IS-04 10 30 10 40 0 10 0 44 44 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 8 18 18 28 25 0 3 54 27 33
2017 IS-04 0 28 18 30 25 0 0 55 28 12
2014 IS 0 11 20 24 40 0 4 67 12 45
2014 IS-03 0 8 25 42 25 0 0 67 8 12
2014 IS-04 0 17 22 17 33 0 11 56 19 18
2011 IS 19 12 35 20 10 0 4 32 32 52
2011 IS-04 27 9 27 24 13 0 0 37 36 21
2008 IS 20 4 36 24 12 4 0 38 25 25
2008 IS-04 30 10 50 0 0 10 0 0 44 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 13 13 30 16 25 0 3 42 26 32
2017 IS-04 11 20 35 13 21 0 0 35 30 11
2014 IS 4 16 27 27 22 0 4 51 21 45
2014 IS-03 0 17 33 33 17 0 0 50 17 12
2014 IS-04 0 22 33 17 17 0 11 38 25 18
2011 IS 15 22 29 21 12 0 0 34 37 52
2011 IS-04 11 11 33 31 15 0 0 45 22 21
2008 IS 24 16 28 28 4 0 0 32 40 25
2008 IS-04 10 20 50 20 0 0 0 20 30 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 16 21 19 20 0 8 42 36 33
2017 IS-04 16 27 16 21 19 0 0 41 43 12
2014 IS 13 20 22 13 22 0 9 39 37 45
2014 IS-03 17 33 8 17 25 0 0 42 50 12
2014 IS-04 11 22 17 17 17 0 17 40 40 18
2011 IS 27 25 17 21 9 0 2 31 52 52
2011 IS-04 31 14 20 27 9 0 0 36 44 21
2008 IS 12 36 36 8 8 0 0 16 48 25
2008 IS-04 0 40 40 10 10 0 0 20 40 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 13 24 14 31 3 6 50 24 33
2017 IS-04 0 18 44 6 33 0 0 39 18 12
2014 IS 4 16 9 29 33 0 9 68 22 45
2014 IS-03 8 17 0 50 25 0 0 75 25 12
2014 IS-04 0 17 17 17 33 0 17 60 20 18
2011 IS 6 17 25 23 19 0 10 46 26 52
2011 IS-04 16 14 26 35 9 0 0 44 30 21
2008 IS 16 8 32 24 8 8 4 36 27 25
2008 IS-04 20 0 20 40 0 20 0 50 25 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 5 15 25 26 6 10 61 21 33
2017 IS-04 10 0 8 45 28 10 0 80 11 12
2014 IS 7 13 13 27 31 0 9 63 22 45
2014 IS-03 17 17 8 25 25 0 8 55 36 12
2014 IS-04 0 17 17 28 28 0 11 63 19 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 68 15 0 10 8 0 0 82 18 33
2017 IS-04 63 16 0 10 12 0 0 79 21 12
2014 IS 62 16 9 4 7 0 2 80 11 45
2014 IS-03 42 25 17 8 8 0 0 67 17 12
2014 IS-04 72 11 11 0 0 0 6 88 0 18
2011 IS 66 12 5 9 6 0 2 79 16 53
2011 IS-04 52 15 8 14 6 0 4 70 22 21
2008 IS 52 32 0 12 4 0 0 84 16 25
2008 IS-04 50 40 0 10 0 0 0 90 10 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 17 26 6 15 0 6 50 23 33
2017 IS-04 31 13 47 0 0 0 8 49 0 12
2014 IS 38 20 9 18 11 0 4 60 30 45
2014 IS-03 33 33 8 0 17 0 8 73 18 12
2014 IS-04 33 11 11 22 17 0 6 47 41 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 38 12 2 9 0 0 77 11 33
2017 IS-04 39 55 6 0 0 0 0 94 0 12
2014 IS 56 18 2 18 7 0 0 73 24 45
2014 IS-03 67 17 0 8 8 0 0 83 17 12
2014 IS-04 56 17 0 17 11 0 0 72 28 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 45 22 13 18 3 0 0 66 21 33
2017 IS-04 55 35 10 0 0 0 0 90 0 12
2014 IS 38 29 11 13 0 0 9 73 15 45
2014 IS-03 58 25 0 17 0 0 0 83 17 12
2014 IS-04 22 33 17 17 0 0 11 63 19 18
2011 IS 35 40 3 14 3 5 0 78 18 53
2011 IS-04 22 50 0 10 9 9 0 80 20 21
2008 IS 28 28 0 28 8 8 0 61 39 25
2008 IS-04 10 30 0 40 10 10 0 44 56 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 45 25 12 6 9 3 0 72 16 33
2017 IS-04 61 31 7 0 0 0 0 93 0 12
2014 IS 38 18 13 11 7 9 4 64 21 45
2014 IS-03 42 17 8 0 17 17 0 70 20 12
2014 IS-04 33 17 11 22 6 11 0 56 31 18
2011 IS 38 31 7 7 8 9 0 75 17 53
2011 IS-04 18 55 5 5 9 9 0 80 15 21
2008 IS 32 24 4 24 8 8 0 61 35 25
2008 IS-04 20 10 10 40 10 10 0 33 56 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 19 22 14 15 17 8 32 39 33
2017 IS-04 7 22 29 6 10 26 0 40 21 12
2014 IS 24 11 13 22 9 16 4 44 39 45
2014 IS-03 25 0 8 0 17 42 8 50 33 12
2014 IS-04 17 11 17 28 11 11 6 33 47 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 29 10 3 9 0 0 78 13 33
2017 IS-04 65 26 10 0 0 0 0 90 0 12
2014 IS 47 27 4 20 2 0 0 73 22 45
2014 IS-03 67 17 8 8 0 0 0 83 8 12
2014 IS-04 33 28 6 28 6 0 0 61 33 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 35 13 11 8 0 0 68 18 33
2017 IS-04 41 41 7 10 0 0 0 82 10 12
2014 IS 47 38 4 11 0 0 0 84 11 45
2014 IS-03 50 50 0 0 0 0 0 100 0 12
2014 IS-04 44 39 11 6 0 0 0 83 6 18
2011 IS 35 33 6 21 5 0 0 68 26 53
2011 IS-04 34 34 8 14 9 0 0 69 23 21
2008 IS 20 32 20 20 4 4 0 54 25 25
2008 IS-04 10 30 30 30 0 0 0 40 30 10

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 32 20 6 6 3 0 67 12 33
2017 IS-04 42 49 10 0 0 0 0 90 0 12
2014 IS 53 38 2 7 0 0 0 91 7 45
2014 IS-03 75 25 0 0 0 0 0 100 0 12
2014 IS-04 44 39 6 11 0 0 0 83 11 18
2011 IS 44 31 5 11 4 4 0 78 16 53
2011 IS-04 34 42 9 5 6 4 0 79 12 21
2008 IS 20 36 8 16 12 8 0 61 30 25
2008 IS-04 10 30 10 30 10 10 0 44 44 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 29 16 13 6 0 0 65 19 33
2017 IS-04 34 48 8 0 10 0 0 82 10 12
2014 IS 49 38 9 4 0 0 0 87 4 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 39 44 11 6 0 0 0 83 6 18
2011 IS 38 29 14 13 5 0 0 68 18 53
2011 IS-04 30 36 14 16 4 0 0 66 20 21
2008 IS 16 36 16 20 12 0 0 52 32 25
2008 IS-04 10 40 10 30 10 0 0 50 40 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 79 10 4 3 3 0 0 89 7 33
2017 IS-04 79 10 12 0 0 0 0 88 0 12
2014 IS 73 18 4 0 2 2 0 93 2 45
2014 IS-03 67 17 0 0 8 8 0 91 9 12
2014 IS-04 83 11 6 0 0 0 0 94 0 18
2011 IS 82 9 0 7 2 0 0 91 9 53
2011 IS-04 86 5 0 9 0 0 0 91 9 21
2008 IS 72 16 0 12 0 0 0 88 12 25
2008 IS-04 80 0 0 20 0 0 0 80 20 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 40 7 0 8 3 0 84 9 33
2017 IS-04 53 30 10 0 0 8 0 90 0 12
2014 IS 56 22 7 4 7 4 0 81 12 45
2014 IS-03 42 25 8 8 8 8 0 73 18 12
2014 IS-04 61 17 11 6 0 6 0 82 6 18
2011 IS 51 19 6 7 12 3 2 74 20 53
2011 IS-04 48 16 5 5 17 4 5 71 24 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 24 14 8 0 0 3 77 9 33
2017 IS-04 71 20 0 10 0 0 0 90 10 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 35 12 3 3 0 0 82 6 33
2017 IS-04 81 10 10 0 0 0 0 90 0 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 26 15 22 6 0 0 57 27 32
2017 IS-04 36 23 21 20 0 0 0 59 20 11
2014 IS 56 36 7 2 0 0 0 91 2 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 50 39 11 0 0 0 0 89 0 18
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 24 39 10 10 18 0 0 63 27 33
2017 IS-04 22 32 10 10 27 0 0 54 36 12
2014 IS 31 36 9 11 7 7 0 71 19 45
2014 IS-03 33 33 8 8 0 17 0 80 10 12
2014 IS-04 28 28 11 17 17 0 0 56 33 18
2011 IS 30 30 13 10 11 5 0 64 22 53
2011 IS-04 25 38 14 10 10 4 0 66 20 21

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 32 13 10 14 0 0 63 24 33
2017 IS-04 22 42 10 12 15 0 0 64 27 12
2014 IS 29 42 13 11 4 0 0 71 16 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 22 39 11 17 11 0 0 61 28 18
2011 IS 14 47 8 9 19 3 0 63 29 53
2011 IS-04 4 48 9 15 19 4 0 55 36 21
2008 IS 16 32 16 12 24 0 0 48 36 25
2008 IS-04 0 60 10 10 20 0 0 60 30 10

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 19 35 17 18 11 0 0 54 29 33
2017 IS-04 8 38 29 18 7 0 0 46 25 12
2014 IS 31 29 18 16 4 2 0 61 20 45
2014 IS-03 42 25 25 8 0 0 0 67 8 12
2014 IS-04 22 28 17 22 11 0 0 50 33 18
2011 IS 14 39 10 17 15 5 0 56 33 53
2011 IS-04 4 49 4 15 19 9 0 58 38 21
2008 IS 12 36 20 12 16 4 0 50 29 25
2008 IS-04 0 50 10 20 10 10 0 56 33 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 32 18 8 20 0 0 54 28 33
2017 IS-04 16 22 22 16 24 0 0 38 40 12
2014 IS 29 33 7 16 13 2 0 64 30 45
2014 IS-03 42 33 8 0 8 8 0 82 9 12
2014 IS-04 17 28 11 28 17 0 0 44 44 18
2011 IS 19 27 17 19 13 5 0 49 33 53
2011 IS-04 13 28 14 22 14 9 0 45 40 21
2008 IS 20 28 16 16 16 4 0 50 33 25
2008 IS-04 0 50 20 10 10 10 0 56 22 10

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 19 32 17 21 11 0 0 51 32 33
2017 IS-04 8 32 27 33 0 0 0 40 33 12
2014 IS 24 29 11 27 9 0 0 53 36 45
2014 IS-03 33 33 0 17 17 0 0 67 33 12
2014 IS-04 17 22 22 33 6 0 0 39 39 18
2011 IS 11 38 13 13 23 2 0 50 36 53
2011 IS-04 0 33 20 18 24 4 0 34 45 21
2008 IS 8 32 20 28 8 4 0 42 38 25
2008 IS-04 0 20 30 30 10 10 0 22 44 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 42 15 6 2 0 0 77 8 33
2017 IS-04 18 67 16 0 0 0 0 84 0 12
2014 IS 38 42 9 9 2 0 0 80 11 45
2014 IS-03 42 25 17 17 0 0 0 67 17 12
2014 IS-04 17 72 6 6 0 0 0 89 6 18
2011 IS 30 46 5 12 8 0 0 76 19 53
2011 IS-04 25 52 9 0 14 0 0 77 14 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 39 15 0 3 0 0 82 3 33
2017 IS-04 40 50 10 0 0 0 0 90 0 12
2014 IS 56 29 13 0 0 0 2 86 0 45
2014 IS-03 58 25 17 0 0 0 0 83 0 12
2014 IS-04 50 33 17 0 0 0 0 83 0 18
2011 IS 35 47 10 5 0 3 0 85 5 51
2011 IS-04 38 41 11 5 0 5 0 83 5 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 32 21 9 8 0 0 62 17 33
2017 IS-04 33 32 20 8 7 0 0 65 15 12
2014 IS 53 20 11 11 4 0 0 73 16 45
2014 IS-03 50 17 17 17 0 0 0 67 17 12
2014 IS-04 44 22 6 17 11 0 0 67 28 18
2011 IS 32 44 7 13 2 2 0 78 15 53
2011 IS-04 19 53 9 14 0 5 0 76 15 21
2008 IS 20 32 12 12 16 4 4 57 30 25
2008 IS-04 0 50 10 20 10 10 0 56 33 10

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 23 29 15 8 4 0 45 25 33
2017 IS-04 14 23 45 7 0 10 0 42 8 12
2014 IS 31 31 16 9 4 9 0 68 15 45
2014 IS-03 25 8 17 17 8 25 0 44 33 12
2014 IS-04 28 44 17 6 6 0 0 72 11 18
2011 IS 17 48 11 9 9 4 2 69 19 52
2011 IS-04 13 59 9 5 9 4 0 76 15 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 13 17 6 30 13 6 35 44 33
2017 IS-04 0 14 8 0 42 28 8 21 66 12
2014 IS 20 11 29 16 9 9 7 37 29 45
2014 IS-03 25 8 42 0 8 8 8 40 10 12
2014 IS-04 6 17 28 28 11 6 6 25 44 18
2011 IS 12 27 7 19 11 22 2 51 40 53
2011 IS-04 4 27 14 24 10 22 0 39 43 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 17 7 14 3 3 0 75 18 33
2017 IS-04 56 6 19 19 0 0 0 62 19 12
2014 IS 64 18 7 11 0 0 0 82 11 44
2014 IS-03 50 25 8 17 0 0 0 75 17 12
2014 IS-04 72 17 6 6 0 0 0 89 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 21 7 3 0 9 3 88 4 33
2017 IS-04 48 14 12 0 0 18 8 84 0 12
2014 IS 68 18 2 2 0 5 5 95 3 44
2014 IS-03 67 17 0 0 0 17 0 100 0 12
2014 IS-04 72 11 6 6 0 0 6 88 6 18
2011 IS 68 14 4 2 0 4 7 93 2 53
2011 IS-04 57 23 11 0 0 4 5 88 0 21
2008 IS 60 16 12 4 0 4 4 83 4 25
2008 IS-04 50 20 10 0 0 10 10 88 0 10

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 29 15 23 5 6 0 54 30 33
2017 IS-04 0 31 30 22 0 18 0 37 27 12
2014 IS 43 25 11 14 5 2 0 70 19 44
2014 IS-03 50 17 8 17 0 8 0 73 18 12
2014 IS-04 39 22 11 17 11 0 0 61 28 18
2011 IS 19 35 6 20 14 5 0 57 36 53
2011 IS-04 21 23 11 9 27 9 0 49 39 21
2008 IS 24 36 12 8 16 4 0 63 25 25
2008 IS-04 10 50 10 10 10 10 0 67 22 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 5 15 22 25 25 3 4 22 54 33
2017 IS-04 0 8 23 41 20 7 0 9 66 12
2014 IS 11 20 7 20 29 4 9 36 56 45
2014 IS-03 17 17 17 17 17 8 8 40 40 12
2014 IS-04 11 17 6 22 39 0 6 29 65 18
2011 IS 5 14 11 32 35 0 3 20 69 53
2011 IS-04 4 16 0 35 45 0 0 20 80 21
2008 IS 4 12 16 20 40 4 4 17 65 25
2008 IS-04 0 20 20 20 30 10 0 22 56 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 36 8 15 8 3 0 68 24 33
2017 IS-04 22 41 21 8 0 7 0 68 9 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 44 29 8 13 3 3 0 75 17 33
2017 IS-04 43 57 0 0 0 0 0 100 0 12
2014 IS 40 36 9 4 2 9 0 83 7 45
2014 IS-03 42 33 8 8 0 8 0 82 9 12
2014 IS-04 28 33 17 6 6 11 0 69 13 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 41 9 8 0 3 0 82 9 33
2017 IS-04 43 57 0 0 0 0 0 100 0 12
2014 IS 49 36 7 7 2 0 0 84 9 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 44 33 11 11 0 0 0 78 11 18
2011 IS 36 40 16 4 2 2 0 78 6 53
2011 IS-04 30 47 14 0 5 4 0 81 5 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 41 9 9 2 0 0 80 11 33
2017 IS-04 46 54 0 0 0 0 0 100 0 12
2014 IS 58 27 9 7 0 0 0 84 7 45
2014 IS-03 75 8 8 8 0 0 0 83 8 12
2014 IS-04 50 33 11 6 0 0 0 83 6 18
2011 IS 36 38 13 11 2 0 0 74 13 53
2011 IS-04 22 40 13 21 5 0 0 61 25 21
2008 IS 28 44 16 8 4 0 0 72 12 25
2008 IS-04 10 70 10 10 0 0 0 80 10 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 35 16 15 6 0 0 63 21 33
2017 IS-04 24 40 36 0 0 0 0 64 0 12
2014 IS 36 36 11 11 7 0 0 71 18 45
2014 IS-03 58 25 8 8 0 0 0 83 8 12
2014 IS-04 22 28 22 17 11 0 0 50 28 18
2011 IS 27 33 15 6 19 0 0 60 25 53
2011 IS-04 17 29 25 0 29 0 0 45 29 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 41 13 15 2 0 0 70 18 33
2017 IS-04 24 57 19 0 0 0 0 81 0 12
2014 IS 38 36 9 18 0 0 0 73 18 45
2014 IS-03 50 33 8 8 0 0 0 83 8 12
2014 IS-04 28 33 17 22 0 0 0 61 22 18
2011 IS 30 31 11 12 15 0 0 62 27 53
2011 IS-04 23 24 24 5 25 0 0 47 29 21
2008 IS 20 40 12 20 8 0 0 60 28 25
2008 IS-04 10 40 30 20 0 0 0 50 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 24 16 11 21 0 0 52 32 33
2017 IS-04 24 33 13 20 10 0 0 57 30 12
2014 IS 42 16 13 13 13 2 0 59 27 45
2014 IS-03 67 8 8 8 0 8 0 82 9 12
2014 IS-04 28 22 17 11 22 0 0 50 33 18
2011 IS 32 21 9 18 20 0 0 53 38 53
2011 IS-04 21 16 5 21 38 0 0 37 59 21
2008 IS 28 16 12 24 16 4 0 46 42 25
2008 IS-04 20 10 20 40 10 0 0 30 50 10
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 IS 45 32 22 33
2017 IS-04 38 33 29 12
2014 IS 33 22 44 45
2014 IS-03 25 33 42 12
2014 IS-04 39 17 44 18
2011 IS 41 28 31 53
2011 IS-04 49 17 34 21

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 IS 6 8 66 8 0 12 16
2014 IS 0 13 60 7 9999 20 15
2011 IS 5 0 91 0 9999 5 22
2011 IS-04 0 0 90 0 9999 10 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 27 73 33
2014 IS 27 73 45
2014 IS-04 28 72 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 12 23 15 5 26 13 29 33 33
2017 IS-04 0 0 29 15 7 21 26 0 44 12
2014 IS 13 7 11 16 4 44 4 39 39 45
2014 IS-03 17 0 8 0 8 67 0 50 25 12
2014 IS-04 6 6 11 28 6 33 11 20 60 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 12 30 12 6 13 0 45 20 33
2017 IS-04 20 8 37 15 10 10 0 31 28 12
2014 IS 24 24 11 16 4 20 0 61 25 45
2014 IS-03 33 8 0 0 8 50 0 83 17 12
2014 IS-04 11 17 22 33 6 11 0 31 44 18
2011 IS 24 30 27 2 6 7 5 61 8 52
2011 IS-04 21 26 29 0 14 4 6 52 16 21
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 32 14 15 12 0 4 57 29 33
2017 IS-04 10 45 0 24 10 0 12 62 38 12
2014 IS 22 47 11 7 2 0 11 78 10 45
2014 IS-03 8 50 0 25 0 0 17 70 30 12
2014 IS-04 22 50 17 0 0 0 11 81 0 18
2011 IS 29 46 12 4 6 0 3 77 10 53
2011 IS-04 20 48 27 0 5 0 0 68 5 21
2008 IS 20 40 36 4 0 0 0 60 4 25
2008 IS-04 10 30 60 0 0 0 0 40 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 13 24 7 3 42 4 36 19 33
2017 IS-04 0 6 26 10 10 37 12 12 38 12
2014 IS 9 11 16 4 7 38 16 43 24 45
2014 IS-03 0 0 8 0 0 58 33 0 0 12
2014 IS-04 6 6 33 6 6 33 11 20 20 18
2011 IS 6 18 17 10 9 26 14 40 31 52
2011 IS-04 0 16 28 14 5 28 9 25 30 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 12 23 7 2 16 4 60 11 33
2017 IS-04 38 25 18 0 0 8 12 78 0 12
2014 IS 38 24 11 7 0 11 9 78 8 45
2014 IS-03 17 17 17 8 0 25 17 57 14 12
2014 IS-04 50 22 17 6 0 0 6 76 6 18
2011 IS 35 28 12 7 3 10 3 73 12 53
2011 IS-04 30 33 23 10 0 5 0 66 10 21
2008 IS 12 52 0 12 8 12 4 76 24 25
2008 IS-04 10 70 0 10 0 10 0 89 11 10

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 14 20 7 2 22 4 61 12 33
2017 IS-04 40 15 17 0 0 16 12 76 0 12
2014 IS 33 24 11 9 0 13 9 74 11 45
2014 IS-03 8 17 17 8 0 33 17 50 17 12
2014 IS-04 39 28 17 11 0 0 6 71 12 18
2011 IS 31 23 12 12 5 12 4 65 20 52
2011 IS-04 30 31 24 10 0 5 0 64 10 20
2008 IS 16 48 12 12 4 8 0 70 17 25
2008 IS-04 10 50 20 10 0 10 0 67 11 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS-04 0 100 12
2014 IS-03 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 3 12 26 0 0 42 17 36 0 33
2017 IS-04 0 0 17 0 0 45 38 0 0 12
2014 IS 9 11 18 2 0 47 13 50 6 45
2014 IS-03 8 8 17 0 0 58 8 50 0 12
2014 IS-04 6 6 17 6 0 50 17 33 17 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 21 23 0 0 21 4 69 0 33
2017 IS-04 28 33 10 0 0 18 12 86 0 12
2014 IS 31 27 20 4 0 16 2 70 5 45
2014 IS-03 33 8 17 0 0 33 8 71 0 12
2014 IS-04 17 33 28 6 0 17 0 60 7 18
2011 IS 28 45 13 4 2 9 0 80 6 53
2011 IS-04 17 56 8 5 5 9 0 81 11 21
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 28 19 14 7 0 6 58 22 33
2017 IS-04 15 31 18 26 0 0 10 51 29 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 24 24 34 3 16 0 0 47 19 33
2017 IS-04 13 26 42 0 19 0 0 39 19 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 23 28 6 15 0 0 51 22 33
2017 IS-04 25 21 34 10 10 0 0 47 19 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 7 36 12 18 0 0 33 30 33
2017 IS-04 21 6 30 26 18 0 0 27 43 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 22 22 3 7 0 3 67 11 33
2017 IS-04 33 30 28 0 10 0 0 63 10 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 15 29 9 3 0 0 58 12 32
2017 IS-04 41 16 43 0 0 0 0 57 0 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 26 23 12 6 0 0 59 18 32
2017 IS-04 26 46 28 0 0 0 0 72 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 21 31 13 13 0 0 43 26 32
2017 IS-04 25 15 24 26 10 0 0 41 35 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 30 15 6 17 0 0 62 23 32
2017 IS-04 43 24 15 8 10 0 0 67 18 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 55 20 15 7 0 0 3 77 7 32
2017 IS-04 51 8 33 8 0 0 0 59 8 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 32 9 6 3 0 0 82 9 33
2017 IS-04 49 34 7 0 10 0 0 83 10 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 70 9 16 0 2 0 3 82 2 33
2017 IS-04 75 18 7 0 0 0 0 93 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 51 31 3 6 7 0 3 84 13 33
2017 IS-04 55 37 8 0 0 0 0 92 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 24 15 7 6 0 0 72 12 33
2017 IS-04 53 28 10 10 0 0 0 80 10 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 61 12 6 0 0 0 20 92 0 33
2017 IS-04 50 18 0 0 0 0 32 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 69 15 10 0 0 0 6 90 0 33
2017 IS-04 73 8 10 0 0 0 10 89 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 80 12 3 3 0 0 3 94 3 33
2017 IS-04 85 7 0 0 0 0 8 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 53 28 13 0 6 0 0 81 6 33
2017 IS-04 37 63 0 0 0 0 0 100 0 12

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 33 31 25 3 0 0 41 28 33
2017 IS-04 0 28 36 37 0 0 0 28 37 12

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 3 25 35 29 8 0 0 37 28 33
2017 IS-04 10 16 35 40 0 0 0 40 25 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 37 23 9 2 0 0 65 11 33
2017 IS-04 12 51 29 8 0 0 0 63 8 12

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 39 9 13 15 3 0 62 29 33
2017 IS-04 6 57 10 27 0 0 0 63 27 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 19 81 33
2014 IS 18 82 45
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 26 20 13 7 3 3 30 70 33
2017 IS-04 32 21 20 8 18 0 0 32 68 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 IS 21 21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 31 21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 20 21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 IS 55 21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 IS 4 21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 IS 27 21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 IS 0 75 15 0 0 10 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 37 7 16 10 0 7 65 28 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 8 9 7 11 53 0 13 19 73 21
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