2017 Public Service Employee Survey Results for Micro-organizations combined by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	42	3	6	4	0	86	10	330
2017	3 to 10 years in current department or agency	50	39	4	6	2	0	89	7	367
2017	11 to 20 years in current department or agency	59	28	1	6	5	0	87	12	99
2017	More than 20 years in current department or agency	62	34	0	4	0	0	96	4	41
2014	Less than 3 years in current department or agency	53	37	4	4	1	1	91	5	304
2014	3 to 10 years in current department or agency	51	39	3	6	1	0	90	7	540
2014	11 to 20 years in current department or agency	52	37	3	3	5	0	89	8	145
2014	More than 20 years in current department or agency	69	19	2	6	4	0	88	10	52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	16	3	2	0	1	1	96	2	330
2017	3 to 10 years in current department or agency	74	19	4	1	1	1	0	94	2	366
2017	11 to 20 years in current department or agency	74	13	3	2	5	0	2	90	7	97
2017	More than 20 years in current department or agency	78	22	0	0	0	0	0	100	0	41
2014	Less than 3 years in current department or agency	78	15	3	2	1	0	1	95	2	304
2014	3 to 10 years in current department or agency	74	19	3	2	1	0	1	94	3	539
2014	11 to 20 years in current department or agency	77	14	3	2	3	0	0	91	6	145
2014	More than 20 years in current department or agency	83	13	0	2	0	0	2	98	2	52

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	16	5	7	3	1	85	10	330
2017	3 to 10 years in current department or agency	66	19	4	8	2	1	86	10	367
2017	11 to 20 years in current department or agency	71	16	1	5	3	4	90	9	98
2017	More than 20 years in current department or agency	71	23	2	0	2	2	95	2	41
2014	Less than 3 years in current department or agency	66	18	6	5	2	2	86	7	304
2014	3 to 10 years in current department or agency	68	18	4	6	4	1	87	9	539
2014	11 to 20 years in current department or agency	71	18	1	6	3	1	90	8	145
2014	More than 20 years in current department or agency	69	17	2	8	2	2	88	10	52

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	26	4	9	4	0	83	13	330
2017	3 to 10 years in current department or agency	58	27	4	7	4	0	85	11	366
2017	11 to 20 years in current department or agency	62	24	5	4	6	0	86	9	98
2017	More than 20 years in current department or agency	71	24	5	0	0	0	95	0	41
2014	Less than 3 years in current department or agency	59	22	5	7	5	2	82	13	304
2014	3 to 10 years in current department or agency	57	25	6	7	4	1	83	11	539
2014	11 to 20 years in current department or agency	53	30	2	8	7	1	83	15	145
2014	More than 20 years in current department or agency	69	17	4	4	6	0	87	10	52

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	36	9	9	6	2	1	75	15	329
2017	3 to 10 years in current department or agency	41	35	8	9	6	0	0	77	15	367
2017	11 to 20 years in current department or agency	45	32	9	7	7	0	1	77	13	98
2017	More than 20 years in current department or agency	54	38	6	2	0	0	0	92	2	41
2014	Less than 3 years in current department or agency	43	32	8	13	2	0	2	77	15	304
2014	3 to 10 years in current department or agency	45	29	11	9	5	0	1	74	14	540
2014	11 to 20 years in current department or agency	48	32	6	7	8	0	0	79	14	145
2014	More than 20 years in current department or agency	56	35	4	4	2	0	0	90	6	52

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	30	8	3	2	0	87	5	329
2017	3 to 10 years in current department or agency	50	33	8	7	2	0	83	9	367
2017	11 to 20 years in current department or agency	51	30	9	5	5	1	82	9	98
2017	More than 20 years in current department or agency	73	21	2	2	2	0	94	4	41
2014	Less than 3 years in current department or agency	50	38	8	4	1	0	87	5	304
2014	3 to 10 years in current department or agency	50	31	10	6	4	0	80	10	540
2014	11 to 20 years in current department or agency	46	32	10	8	4	0	79	12	145
2014	More than 20 years in current department or agency	65	21	10	2	2	0	87	4	52

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	35	4	4	1	1	91	5	330
2017	3 to 10 years in current department or agency	53	34	6	5	3	0	87	8	367
2017	11 to 20 years in current department or agency	58	25	9	4	4	0	83	8	98
2017	More than 20 years in current department or agency	75	20	5	0	0	0	95	0	41
2014	Less than 3 years in current department or agency	57	30	7	5	2	0	87	6	304
2014	3 to 10 years in current department or agency	56	31	6	5	3	0	86	8	539
2014	11 to 20 years in current department or agency	55	32	4	6	3	0	88	8	145
2014	More than 20 years in current department or agency	69	25	2	4	0	0	94	4	52

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	29	7	4	2	0	87	6	329
2017	3 to 10 years in current department or agency	54	34	7	5	1	0	87	6	367
2017	11 to 20 years in current department or agency	59	28	7	3	3	0	87	7	99
2017	More than 20 years in current department or agency	78	20	2	0	0	0	98	0	41
2014	Less than 3 years in current department or agency	63	26	5	4	1	2	90	5	304
2014	3 to 10 years in current department or agency	57	29	7	5	1	1	87	5	540
2014	11 to 20 years in current department or agency	51	33	8	3	5	0	84	8	144
2014	More than 20 years in current department or agency	71	29	0	0	0	0	100	0	52

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	25	6	5	3	1	0	85	8	330
2017	3 to 10 years in current department or agency	51	33	4	7	4	0	0	85	11	367
2017	11 to 20 years in current department or agency	52	27	9	8	5	0	0	79	12	99
2017	More than 20 years in current department or agency	57	30	5	7	0	0	0	88	7	41
2014	Less than 3 years in current department or agency	59	24	6	7	2	0	2	85	9	304
2014	3 to 10 years in current department or agency	49	30	9	6	5	0	1	80	11	539
2014	11 to 20 years in current department or agency	47	28	9	6	10	0	1	75	16	145
2014	More than 20 years in current department or agency	42	46	4	6	2	0	0	88	8	52

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	21	10	5	3	4	16	77	10	330
2017	3 to 10 years in current department or agency	41	22	8	7	7	1	14	74	16	367
2017	11 to 20 years in current department or agency	31	29	7	9	8	0	16	72	20	99
2017	More than 20 years in current department or agency	44	18	9	2	2	4	22	83	6	41
2014	Less than 3 years in current department or agency	33	20	8	8	5	4	22	72	17	304
2014	3 to 10 years in current department or agency	35	23	8	7	9	1	17	71	20	540
2014	11 to 20 years in current department or agency	43	18	8	9	8	1	12	71	20	145
2014	More than 20 years in current department or agency	37	19	8	2	4	2	29	81	8	52

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	36	6	5	2	1	86	7	330
2017	3 to 10 years in current department or agency	40	42	8	6	4	0	82	10	366
2017	11 to 20 years in current department or agency	46	37	5	6	6	0	83	12	99
2017	More than 20 years in current department or agency	48	46	4	0	2	0	94	2	41
2014	Less than 3 years in current department or agency	43	41	8	5	2	0	85	7	304
2014	3 to 10 years in current department or agency	41	36	10	10	4	0	77	13	540
2014	11 to 20 years in current department or agency	45	32	12	8	3	0	77	11	145
2014	More than 20 years in current department or agency	58	27	10	6	0	0	85	6	52

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	12	5	4	1	0	78	9	330
2017	3 to 10 years in current department or agency	32	34	13	11	10	0	0	66	21	367
2017	11 to 20 years in current department or agency	30	39	7	13	10	0	0	70	24	98
2017	More than 20 years in current department or agency	36	45	9	4	7	0	0	81	10	41
2014	Less than 3 years in current department or agency	45	30	12	8	3	1	1	76	11	304
2014	3 to 10 years in current department or agency	32	34	11	14	9	0	1	67	22	540
2014	11 to 20 years in current department or agency	25	37	8	19	11	0	1	62	30	145
2014	More than 20 years in current department or agency	38	44	10	4	2	0	2	84	6	52

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	40	11	6	5	1	79	11	330
2017	3 to 10 years in current department or agency	35	39	8	12	6	0	74	18	367
2017	11 to 20 years in current department or agency	34	38	14	7	8	0	72	15	99
2017	More than 20 years in current department or agency	46	46	0	5	2	0	92	8	41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	32	5	3	1	1	1	91	4	329
2017	3 to 10 years in current department or agency	52	35	5	3	4	0	0	87	8	366
2017	11 to 20 years in current department or agency	51	32	6	5	7	0	0	82	12	98
2017	More than 20 years in current department or agency	72	26	2	0	0	0	0	98	0	41
2014	Less than 3 years in current department or agency	63	31	3	3	1	0	0	93	4	304
2014	3 to 10 years in current department or agency	55	31	7	5	2	1	0	86	7	539
2014	11 to 20 years in current department or agency	53	32	7	1	6	0	1	87	6	145
2014	More than 20 years in current department or agency	73	25	2	0	0	0	0	98	0	52

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	32	11	5	4	1	79	9	330
2017	3 to 10 years in current department or agency	34	35	11	11	8	0	69	19	367
2017	11 to 20 years in current department or agency	34	35	7	16	9	0	69	24	99
2017	More than 20 years in current department or agency	49	31	7	3	10	0	80	13	41

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	30	7	1	1	91	2	329
2017	3 to 10 years in current department or agency	57	31	8	2	1	89	3	366
2017	11 to 20 years in current department or agency	61	31	4	0	3	93	3	98
2017	More than 20 years in current department or agency	66	29	5	0	0	95	0	41
2014	Less than 3 years in current department or agency	72	19	6	2	1	92	2	304
2014	3 to 10 years in current department or agency	65	24	8	2	1	89	4	540
2014	11 to 20 years in current department or agency	66	28	5	1	1	93	2	145
2014	More than 20 years in current department or agency	79	19	2	0	0	98	0	52

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	31	10	8	4	1	0	79	12	329
2017	3 to 10 years in current department or agency	38	38	7	11	6	0	0	76	17	366
2017	11 to 20 years in current department or agency	37	37	8	8	10	0	0	74	18	98
2017	More than 20 years in current department or agency	56	32	7	5	0	0	0	88	5	41
2014	Less than 3 years in current department or agency	43	38	8	5	4	0	1	82	10	304
2014	3 to 10 years in current department or agency	33	37	11	11	8	0	0	70	19	540
2014	11 to 20 years in current department or agency	31	39	8	14	8	0	0	70	22	145
2014	More than 20 years in current department or agency	42	40	6	10	2	0	0	83	12	52

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	31	11	6	3	1	0	80	9	328
2017	3 to 10 years in current department or agency	40	37	6	11	7	0	0	77	17	366
2017	11 to 20 years in current department or agency	39	33	12	7	9	0	0	72	16	97
2017	More than 20 years in current department or agency	45	42	11	0	2	0	0	87	2	41
2014	Less than 3 years in current department or agency	48	32	11	7	1	0	1	81	8	304
2014	3 to 10 years in current department or agency	38	35	11	8	6	0	1	74	15	539
2014	11 to 20 years in current department or agency	38	32	10	13	6	0	1	70	19	145
2014	More than 20 years in current department or agency	40	37	15	4	2	0	2	78	6	52

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	33	10	3	4	1	0	83	7	329
2017	3 to 10 years in current department or agency	40	32	13	8	6	0	0	72	15	366
2017	11 to 20 years in current department or agency	39	37	7	9	9	0	0	75	18	98
2017	More than 20 years in current department or agency	46	37	16	0	0	0	0	84	0	41
2014	Less than 3 years in current department or agency	50	31	9	6	3	0	1	82	9	304
2014	3 to 10 years in current department or agency	39	35	10	11	5	0	1	75	15	540
2014	11 to 20 years in current department or agency	39	33	11	8	7	1	1	73	15	145
2014	More than 20 years in current department or agency	44	42	8	4	2	0	0	87	6	52

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	28	8	6	1	0	84	7	329
2017	3 to 10 years in current department or agency	42	40	9	7	3	0	82	10	365
2017	11 to 20 years in current department or agency	48	35	10	2	4	0	83	7	98
2017	More than 20 years in current department or agency	56	35	9	0	0	0	91	0	41
2014	Less than 3 years in current department or agency	54	36	5	4	1	0	90	5	304
2014	3 to 10 years in current department or agency	49	31	10	7	4	1	80	10	539
2014	11 to 20 years in current department or agency	50	30	12	3	4	0	80	8	145
2014	More than 20 years in current department or agency	62	29	6	4	0	0	90	4	52

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	33	15	6	3	1	2	75	9	330
2017	3 to 10 years in current department or agency	34	38	14	8	4	0	2	73	13	367
2017	11 to 20 years in current department or agency	36	34	17	9	1	0	3	72	10	99
2017	More than 20 years in current department or agency	39	27	22	5	2	0	4	69	8	41
2014	Less than 3 years in current department or agency	44	31	14	6	4	0	2	77	9	304
2014	3 to 10 years in current department or agency	39	36	14	6	4	0	2	76	10	540
2014	11 to 20 years in current department or agency	36	35	12	10	5	0	3	73	15	145
2014	More than 20 years in current department or agency	46	21	19	10	2	0	2	69	12	52

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	14	36	23	15	2	4	41	21	329
2017	3 to 10 years in current department or agency	10	19	38	18	13	0	2	31	30	366
2017	11 to 20 years in current department or agency	12	20	34	20	9	0	4	30	34	99
2017	More than 20 years in current department or agency	4	15	50	16	12	0	3	29	20	40
2014	Less than 3 years in current department or agency	7	16	23	28	19	2	5	51	25	304
2014	3 to 10 years in current department or agency	8	22	33	20	14	0	3	35	31	539
2014	11 to 20 years in current department or agency	8	26	41	14	9	0	3	23	34	145
2014	More than 20 years in current department or agency	2	29	42	13	10	0	4	24	32	52

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	15	25	22	24	4	6	51	22	329
2017	3 to 10 years in current department or agency	9	16	27	22	21	1	3	45	27	364
2017	11 to 20 years in current department or agency	6	16	20	26	22	2	8	53	25	99
2017	More than 20 years in current department or agency	2	13	23	37	25	0	0	62	15	40
2014	Less than 3 years in current department or agency	7	10	20	22	33	4	5	60	18	303
2014	3 to 10 years in current department or agency	7	17	24	25	22	1	3	50	25	539
2014	11 to 20 years in current department or agency	7	11	32	32	15	1	3	48	19	144
2014	More than 20 years in current department or agency	6	13	27	25	25	0	4	52	20	52

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	12	20	28	24	4	6	57	21	328
2017	3 to 10 years in current department or agency	14	15	27	21	21	1	3	43	29	366
2017	11 to 20 years in current department or agency	8	11	30	20	22	2	6	46	21	99
2017	More than 20 years in current department or agency	2	7	21	36	32	0	2	70	9	41
2014	Less than 3 years in current department or agency	7	12	20	25	28	2	5	57	21	304
2014	3 to 10 years in current department or agency	9	12	28	24	23	1	4	49	21	540
2014	11 to 20 years in current department or agency	8	12	29	31	19	0	1	51	20	143
2014	More than 20 years in current department or agency	2	19	27	23	25	0	4	50	22	52

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	9	27	30	24	2	3	58	13	329
2017	3 to 10 years in current department or agency	6	14	30	26	20	1	2	48	20	364
2017	11 to 20 years in current department or agency	7	8	24	32	24	0	4	59	16	99
2017	More than 20 years in current department or agency	2	10	24	34	28	0	2	63	12	41
2014	Less than 3 years in current department or agency	2	12	17	34	30	1	5	67	14	304
2014	3 to 10 years in current department or agency	4	13	27	31	22	0	3	54	18	537
2014	11 to 20 years in current department or agency	3	9	37	31	17	0	3	50	12	143
2014	More than 20 years in current department or agency	0	15	31	37	12	0	6	51	16	52

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	27	22	20	3	7	47	23	327
2017	3 to 10 years in current department or agency	14	21	26	21	16	1	2	38	36	367
2017	11 to 20 years in current department or agency	14	18	23	17	23	1	4	42	33	99
2017	More than 20 years in current department or agency	9	17	33	21	20	0	0	41	26	40
2014	Less than 3 years in current department or agency	8	17	18	18	29	3	6	52	28	303
2014	3 to 10 years in current department or agency	14	20	27	18	19	1	3	38	35	539
2014	11 to 20 years in current department or agency	11	19	32	16	17	0	5	35	31	144
2014	More than 20 years in current department or agency	13	25	31	15	10	0	6	27	41	52

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	11	25	23	22	5	7	51	20	327
2017	3 to 10 years in current department or agency	8	17	26	24	20	1	3	46	26	367
2017	11 to 20 years in current department or agency	7	16	25	20	26	1	6	49	24	99
2017	More than 20 years in current department or agency	0	12	31	27	24	2	2	54	13	41
2014	Less than 3 years in current department or agency	4	10	16	26	30	6	8	66	16	303
2014	3 to 10 years in current department or agency	5	14	25	29	23	1	4	55	19	537
2014	11 to 20 years in current department or agency	8	12	28	26	23	0	4	51	20	144
2014	More than 20 years in current department or agency	4	15	31	23	21	0	6	47	20	52

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	10	27	26	21	4	7	52	17	328
2017	3 to 10 years in current department or agency	10	11	31	25	19	1	2	46	22	367
2017	11 to 20 years in current department or agency	6	12	28	26	23	2	4	51	19	99
2017	More than 20 years in current department or agency	4	9	27	26	28	3	2	57	14	40
2014	Less than 3 years in current department or agency	4	13	27	23	27	3	3	53	18	303
2014	3 to 10 years in current department or agency	9	16	28	24	19	1	3	45	26	538
2014	11 to 20 years in current department or agency	7	14	30	26	20	1	2	47	22	143
2014	More than 20 years in current department or agency	8	8	41	22	10	2	8	36	18	49

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	14	4	5	2	1	2	89	7	329
2017	3 to 10 years in current department or agency	65	21	4	6	2	0	2	87	9	367
2017	11 to 20 years in current department or agency	72	16	2	2	3	0	5	93	5	98
2017	More than 20 years in current department or agency	63	20	2	3	2	0	10	92	6	41
2014	Less than 3 years in current department or agency	74	15	5	2	2	1	2	91	4	304
2014	3 to 10 years in current department or agency	71	16	3	5	3	0	2	89	9	539
2014	11 to 20 years in current department or agency	76	17	1	2	2	0	2	94	4	145
2014	More than 20 years in current department or agency	71	13	6	6	0	0	4	88	6	52

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	26	13	6	6	8	6	71	13	330
2017	3 to 10 years in current department or agency	29	30	16	9	9	3	3	63	20	367
2017	11 to 20 years in current department or agency	32	25	21	8	8	4	2	60	17	99
2017	More than 20 years in current department or agency	40	30	12	0	2	10	5	83	3	41
2014	Less than 3 years in current department or agency	37	23	11	8	6	8	7	71	17	304
2014	3 to 10 years in current department or agency	30	30	13	10	10	2	4	64	22	540
2014	11 to 20 years in current department or agency	34	28	12	12	10	2	2	65	23	145
2014	More than 20 years in current department or agency	35	37	15	10	0	2	2	74	10	52

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	5	4	5	1	0	86	9	330
2017	3 to 10 years in current department or agency	44	27	11	11	8	0	0	71	18	367
2017	11 to 20 years in current department or agency	56	17	6	14	7	0	0	73	21	99
2017	More than 20 years in current department or agency	55	35	7	0	2	0	0	90	2	40
2014	Less than 3 years in current department or agency	53	23	10	7	4	1	2	79	11	304
2014	3 to 10 years in current department or agency	46	26	8	11	7	0	1	73	18	540
2014	11 to 20 years in current department or agency	43	30	12	7	8	0	0	73	15	145
2014	More than 20 years in current department or agency	48	44	4	4	0	0	0	92	4	52

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	35	10	5	3	1	1	83	8	330
2017	3 to 10 years in current department or agency	39	35	8	11	6	0	0	75	17	365
2017	11 to 20 years in current department or agency	43	31	9	6	7	4	1	77	14	99
2017	More than 20 years in current department or agency	36	42	10	7	2	2	2	80	9	41
2014	Less than 3 years in current department or agency	46	38	5	6	1	1	3	88	7	303
2014	3 to 10 years in current department or agency	38	36	8	10	4	1	2	77	15	540
2014	11 to 20 years in current department or agency	39	32	14	8	6	2	1	72	13	145
2014	More than 20 years in current department or agency	38	48	6	8	0	0	0	87	8	52

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	27	11	6	4	11	0	76	12	330
2017	3 to 10 years in current department or agency	39	27	10	9	8	5	1	70	19	366
2017	11 to 20 years in current department or agency	46	18	9	11	6	8	2	71	19	99
2017	More than 20 years in current department or agency	54	26	5	5	4	5	2	85	10	41
2014	Less than 3 years in current department or agency	45	25	8	6	2	11	3	81	10	303
2014	3 to 10 years in current department or agency	37	27	11	10	7	6	3	70	18	540
2014	11 to 20 years in current department or agency	39	23	12	12	8	5	1	65	21	145
2014	More than 20 years in current department or agency	40	29	15	8	4	2	2	72	12	52

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	21	17	9	5	26	5	56	20	329
2017	3 to 10 years in current department or agency	14	31	15	15	12	11	3	51	31	366
2017	11 to 20 years in current department or agency	27	20	20	9	9	12	2	55	21	99
2017	More than 20 years in current department or agency	30	31	11	7	4	13	4	73	14	41
2014	Less than 3 years in current department or agency	17	22	13	10	6	24	8	57	24	304
2014	3 to 10 years in current department or agency	17	24	15	16	13	11	4	48	34	540
2014	11 to 20 years in current department or agency	19	22	12	17	14	10	6	49	36	145
2014	More than 20 years in current department or agency	24	25	24	10	2	14	2	58	14	51

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	31	2	6	3	0	0	90	8	329
2017	3 to 10 years in current department or agency	46	36	7	7	4	0	0	82	11	366
2017	11 to 20 years in current department or agency	57	31	7	2	3	0	0	88	5	99
2017	More than 20 years in current department or agency	56	31	7	4	0	0	2	88	5	41
2014	Less than 3 years in current department or agency	59	28	5	6	1	0	1	88	7	304
2014	3 to 10 years in current department or agency	44	35	9	6	5	0	1	80	11	540
2014	11 to 20 years in current department or agency	46	35	8	9	2	1	0	81	11	145
2014	More than 20 years in current department or agency	48	42	4	6	0	0	0	90	6	52

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	29	10	7	4	0	1	79	11	330
2017	3 to 10 years in current department or agency	40	35	9	9	5	1	1	76	15	367
2017	11 to 20 years in current department or agency	43	31	9	12	3	0	1	75	15	99
2017	More than 20 years in current department or agency	50	24	15	2	6	0	4	76	8	40
2014	Less than 3 years in current department or agency	49	33	8	5	3	0	2	84	8	304
2014	3 to 10 years in current department or agency	42	30	12	8	5	0	2	75	13	539
2014	11 to 20 years in current department or agency	39	39	9	7	6	0	0	78	13	145
2014	More than 20 years in current department or agency	42	35	12	6	2	0	4	80	8	52

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	7	3	3	2	1	86	7	330
2017	3 to 10 years in current department or agency	43	29	12	6	5	3	2	76	12	367
2017	11 to 20 years in current department or agency	51	26	9	5	6	1	2	79	11	99
2017	More than 20 years in current department or agency	55	25	12	4	0	0	4	83	5	40
2014	Less than 3 years in current department or agency	59	25	8	3	2	2	2	87	5	304
2014	3 to 10 years in current department or agency	49	27	9	6	5	0	3	79	12	538
2014	11 to 20 years in current department or agency	46	32	12	5	3	1	1	80	8	145
2014	More than 20 years in current department or agency	50	29	13	4	0	0	4	82	4	52

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	31	6	4	3	1	1	87	7	329
2017	3 to 10 years in current department or agency	41	36	10	5	6	0	1	78	12	366
2017	11 to 20 years in current department or agency	47	31	6	9	5	0	2	80	15	99
2017	More than 20 years in current department or agency	55	19	14	6	2	0	4	77	8	40
2014	Less than 3 years in current department or agency	55	27	10	4	2	0	1	83	6	304
2014	3 to 10 years in current department or agency	44	29	10	9	6	0	2	76	15	540
2014	11 to 20 years in current department or agency	42	39	9	7	3	0	0	81	10	145
2014	More than 20 years in current department or agency	42	40	12	2	0	0	4	86	2	52

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	11	2	1	2	1	95	3	330
2017	3 to 10 years in current department or agency	80	11	3	3	1	3	93	3	366
2017	11 to 20 years in current department or agency	87	5	3	2	0	3	95	2	99
2017	More than 20 years in current department or agency	71	16	4	0	0	8	95	0	40
2014	Less than 3 years in current department or agency	86	7	2	2	0	3	96	3	304
2014	3 to 10 years in current department or agency	80	11	2	2	1	3	94	4	539
2014	11 to 20 years in current department or agency	84	10	2	1	2	1	94	3	145
2014	More than 20 years in current department or agency	71	12	4	6	0	8	90	6	52

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	19	4	3	4	2	2	89	7	330
2017	3 to 10 years in current department or agency	59	22	5	5	4	1	4	86	9	365
2017	11 to 20 years in current department or agency	54	32	4	2	2	1	5	91	5	98
2017	More than 20 years in current department or agency	57	19	5	7	2	0	11	85	9	40
2014	Less than 3 years in current department or agency	59	17	5	3	5	5	7	86	9	304
2014	3 to 10 years in current department or agency	56	18	6	6	7	2	6	80	14	539
2014	11 to 20 years in current department or agency	50	28	6	5	7	1	3	82	12	145
2014	More than 20 years in current department or agency	50	25	6	4	2	0	13	87	7	52

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	21	6	2	3	2	1	89	6	330
2017	3 to 10 years in current department or agency	57	23	6	8	3	0	1	82	12	366
2017	11 to 20 years in current department or agency	61	22	7	5	3	0	1	85	8	99
2017	More than 20 years in current department or agency	55	26	10	0	6	0	4	84	6	40

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	23	5	1	2	1	1	92	4	330
2017	3 to 10 years in current department or agency	58	23	9	5	3	1	2	82	8	366
2017	11 to 20 years in current department or agency	57	26	6	2	8	0	1	84	10	99
2017	More than 20 years in current department or agency	52	30	7	3	5	0	4	85	8	40

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	22	7	6	3	0	84	9	330
2017	3 to 10 years in current department or agency	50	26	9	8	5	2	77	14	364
2017	11 to 20 years in current department or agency	53	26	10	5	4	1	80	9	99
2017	More than 20 years in current department or agency	48	38	5	0	6	4	89	6	41
2014	Less than 3 years in current department or agency	61	20	9	6	2	1	83	8	303
2014	3 to 10 years in current department or agency	53	24	9	6	5	2	80	11	539
2014	11 to 20 years in current department or agency	52	31	8	5	3	0	83	8	145
2014	More than 20 years in current department or agency	52	29	10	2	4	4	84	6	52

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	38	7	4	2	1	14	85	7	70
2017	3 to 10 years in current department or agency	39	25	12	10	8	1	5	68	19	117
2017	11 to 20 years in current department or agency	44	31	9	9	0	0	7	80	10	33
2017	More than 20 years in current department or agency	45	39	7	0	0	0	9	93	0	22
2014	Less than 3 years in current department or agency	33	31	12	4	0	6	13	80	6	67
2014	3 to 10 years in current department or agency	38	33	5	7	5	1	10	80	14	150
2014	11 to 20 years in current department or agency	43	30	14	5	0	5	5	80	5	44
2014	More than 20 years in current department or agency	27	50	9	5	0	0	9	85	5	22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	33	9	5	5	5	0	81	10	330
2017	3 to 10 years in current department or agency	33	29	17	10	9	2	0	63	20	367
2017	11 to 20 years in current department or agency	34	32	10	12	10	3	0	68	22	99
2017	More than 20 years in current department or agency	36	38	10	8	7	0	2	75	15	41
2014	Less than 3 years in current department or agency	50	29	8	5	5	4	0	82	10	304
2014	3 to 10 years in current department or agency	33	35	12	10	7	2	0	69	18	538
2014	11 to 20 years in current department or agency	35	28	14	8	12	3	0	65	21	145
2014	More than 20 years in current department or agency	37	37	12	10	2	2	2	76	12	52

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	32	10	6	5	3	0	79	11	330
2017	3 to 10 years in current department or agency	33	26	16	14	9	1	0	59	24	366
2017	11 to 20 years in current department or agency	34	31	13	13	8	1	0	65	22	98
2017	More than 20 years in current department or agency	37	28	21	6	7	0	2	66	13	40
2014	Less than 3 years in current department or agency	51	28	9	6	4	2	0	81	10	302
2014	3 to 10 years in current department or agency	33	31	15	11	10	0	1	64	21	540
2014	11 to 20 years in current department or agency	29	31	16	13	10	1	0	60	24	144
2014	More than 20 years in current department or agency	31	44	12	10	2	0	2	76	12	52

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	32	10	11	5	6	0	72	17	328
2017	3 to 10 years in current department or agency	25	29	19	14	11	2	0	55	26	367
2017	11 to 20 years in current department or agency	28	36	8	15	9	3	0	67	25	99
2017	More than 20 years in current department or agency	31	28	22	10	7	0	2	61	17	41
2014	Less than 3 years in current department or agency	40	30	12	9	4	5	0	74	14	304
2014	3 to 10 years in current department or agency	26	32	16	14	10	2	1	59	24	539
2014	11 to 20 years in current department or agency	21	34	15	16	8	5	0	59	25	145
2014	More than 20 years in current department or agency	25	33	29	8	2	2	2	60	10	52

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	29	10	7	5	6	0	76	13	330
2017	3 to 10 years in current department or agency	30	28	15	11	13	3	0	60	25	367
2017	11 to 20 years in current department or agency	32	30	15	12	10	1	0	63	22	99
2017	More than 20 years in current department or agency	33	40	12	0	9	3	4	77	10	41
2014	Less than 3 years in current department or agency	47	23	12	6	7	5	0	74	13	304
2014	3 to 10 years in current department or agency	28	28	15	13	12	4	0	58	26	540
2014	11 to 20 years in current department or agency	28	32	12	12	12	3	0	62	26	145
2014	More than 20 years in current department or agency	27	31	23	12	2	4	2	61	14	52

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	36	9	13	5	3	0	72	19	330
2017	3 to 10 years in current department or agency	25	33	13	15	13	1	1	59	28	366
2017	11 to 20 years in current department or agency	24	31	14	22	8	1	0	55	31	99
2017	More than 20 years in current department or agency	20	47	20	10	2	0	2	68	12	41
2014	Less than 3 years in current department or agency	40	31	10	9	5	4	1	75	15	304
2014	3 to 10 years in current department or agency	24	31	15	17	11	1	1	56	29	540
2014	11 to 20 years in current department or agency	25	33	14	17	11	0	0	58	28	145
2014	More than 20 years in current department or agency	17	42	19	15	2	2	2	62	18	52

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	39	10	7	3	1	80	10	330
2017	3 to 10 years in current department or agency	32	38	12	11	7	0	71	18	367
2017	11 to 20 years in current department or agency	43	32	14	5	5	1	76	10	99
2017	More than 20 years in current department or agency	36	59	3	0	2	0	95	2	41
2014	Less than 3 years in current department or agency	49	36	8	3	3	1	86	5	304
2014	3 to 10 years in current department or agency	38	37	12	8	5	1	75	13	540
2014	11 to 20 years in current department or agency	31	41	14	10	4	0	72	14	145
2014	More than 20 years in current department or agency	29	54	12	4	2	0	83	6	52

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	29	6	1	1	2	1	91	3	330
2017	3 to 10 years in current department or agency	47	41	6	3	1	1	0	89	5	367
2017	11 to 20 years in current department or agency	54	32	8	2	0	3	1	89	2	98
2017	More than 20 years in current department or agency	47	38	8	2	2	3	0	87	5	40
2014	Less than 3 years in current department or agency	62	28	6	3	0	1	0	92	3	304
2014	3 to 10 years in current department or agency	48	39	7	4	0	2	1	89	4	540
2014	11 to 20 years in current department or agency	50	34	9	4	1	2	0	85	6	145
2014	More than 20 years in current department or agency	52	37	8	2	0	0	2	90	2	52

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	29	10	6	2	5	1	81	8	330
2017	3 to 10 years in current department or agency	37	32	12	11	5	1	1	71	17	367
2017	11 to 20 years in current department or agency	42	33	10	9	4	1	1	77	13	98
2017	More than 20 years in current department or agency	48	29	19	0	4	0	0	77	4	41
2014	Less than 3 years in current department or agency	51	28	8	6	3	1	3	83	10	304
2014	3 to 10 years in current department or agency	45	29	11	7	5	1	1	76	13	540
2014	11 to 20 years in current department or agency	46	31	6	7	8	1	0	78	15	145
2014	More than 20 years in current department or agency	44	44	8	2	0	2	0	90	2	52

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	27	18	9	5	10	1	64	16	330
2017	3 to 10 years in current department or agency	28	28	20	13	7	3	1	59	21	367
2017	11 to 20 years in current department or agency	35	32	14	5	9	6	0	71	15	99
2017	More than 20 years in current department or agency	49	24	22	3	2	0	0	73	5	41
2014	Less than 3 years in current department or agency	37	29	16	5	4	7	3	73	10	304
2014	3 to 10 years in current department or agency	32	32	14	10	6	5	1	68	17	540
2014	11 to 20 years in current department or agency	35	33	13	11	6	2	0	69	18	144
2014	More than 20 years in current department or agency	25	46	23	2	0	4	0	74	2	52

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	22	13	8	8	19	5	62	21	330
2017	3 to 10 years in current department or agency	22	16	18	16	17	8	4	43	37	367
2017	11 to 20 years in current department or agency	22	27	18	10	13	9	1	54	26	98
2017	More than 20 years in current department or agency	32	19	21	4	10	4	9	59	17	41
2014	Less than 3 years in current department or agency	27	16	13	10	7	16	10	58	23	304
2014	3 to 10 years in current department or agency	20	17	18	13	15	9	8	45	33	540
2014	11 to 20 years in current department or agency	22	24	11	15	17	9	2	52	36	145
2014	More than 20 years in current department or agency	25	15	35	10	4	8	4	46	15	52

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	16	5	4	1	2	2	89	6	329
2017	3 to 10 years in current department or agency	57	27	5	6	2	0	3	87	7	367
2017	11 to 20 years in current department or agency	68	19	5	2	1	0	4	91	4	99
2017	More than 20 years in current department or agency	59	25	12	2	0	0	2	86	2	40
2014	Less than 3 years in current department or agency	70	16	6	3	1	2	2	89	4	303
2014	3 to 10 years in current department or agency	65	19	6	5	3	0	2	86	7	539
2014	11 to 20 years in current department or agency	66	21	7	2	2	0	2	89	4	145
2014	More than 20 years in current department or agency	62	23	8	4	0	0	4	88	4	52

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	17	5	2	1	4	5	92	3	330
2017	3 to 10 years in current department or agency	65	23	5	2	1	2	3	92	3	366
2017	11 to 20 years in current department or agency	75	15	6	1	0	0	3	93	1	99
2017	More than 20 years in current department or agency	69	14	9	2	0	0	6	89	2	41
2014	Less than 3 years in current department or agency	68	15	3	3	1	5	5	93	4	304
2014	3 to 10 years in current department or agency	69	17	5	2	1	2	3	91	4	539
2014	11 to 20 years in current department or agency	76	15	3	1	1	1	1	94	3	144
2014	More than 20 years in current department or agency	79	12	6	2	0	2	0	92	2	52

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	30	11	8	4	9	0	75	13	328
2017	3 to 10 years in current department or agency	35	29	13	12	9	1	1	66	21	367
2017	11 to 20 years in current department or agency	34	37	8	10	7	4	0	73	18	99
2017	More than 20 years in current department or agency	52	33	9	4	2	0	0	85	6	41
2014	Less than 3 years in current department or agency	43	30	9	5	4	9	1	80	10	304
2014	3 to 10 years in current department or agency	36	27	13	14	7	1	1	65	22	538
2014	11 to 20 years in current department or agency	31	32	12	13	11	1	0	64	24	144
2014	More than 20 years in current department or agency	38	40	12	6	0	2	2	82	6	52

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	22	10	16	16	9	5	52	36	329
2017	3 to 10 years in current department or agency	17	18	14	18	25	1	8	38	46	364
2017	11 to 20 years in current department or agency	15	21	9	22	21	2	10	41	49	99
2017	More than 20 years in current department or agency	19	20	19	11	16	0	16	47	31	41
2014	Less than 3 years in current department or agency	22	20	13	17	13	4	12	50	35	304
2014	3 to 10 years in current department or agency	16	18	11	16	29	1	9	38	50	540
2014	11 to 20 years in current department or agency	12	17	16	21	26	0	9	32	51	145
2014	More than 20 years in current department or agency	8	25	29	10	17	2	10	37	30	52

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	38	11	6	3	2	1	80	9	327
2017	3 to 10 years in current department or agency	29	37	15	11	5	2	0	68	17	366
2017	11 to 20 years in current department or agency	29	38	16	12	3	0	1	68	15	99
2017	More than 20 years in current department or agency	36	32	24	0	7	0	2	69	7	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	30	10	3	1	4	1	84	5	329
2017	3 to 10 years in current department or agency	42	33	13	6	2	3	1	78	9	367
2017	11 to 20 years in current department or agency	44	32	14	5	1	3	1	79	6	99
2017	More than 20 years in current department or agency	55	24	17	2	2	0	0	79	4	40
2014	Less than 3 years in current department or agency	56	27	6	4	1	6	1	89	5	304
2014	3 to 10 years in current department or agency	43	33	12	4	2	4	1	81	7	540
2014	11 to 20 years in current department or agency	46	31	10	6	5	3	0	79	11	145
2014	More than 20 years in current department or agency	50	29	15	6	0	0	0	79	6	52

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	32	4	3	2	2	0	90	5	329
2017	3 to 10 years in current department or agency	43	38	9	6	3	1	0	82	9	365
2017	11 to 20 years in current department or agency	46	30	17	5	1	0	0	77	6	97
2017	More than 20 years in current department or agency	57	33	7	2	0	0	0	91	2	41
2014	Less than 3 years in current department or agency	61	30	3	3	1	2	0	93	4	303
2014	3 to 10 years in current department or agency	43	33	13	6	3	1	1	78	9	540
2014	11 to 20 years in current department or agency	41	37	8	8	5	1	0	78	13	145
2014	More than 20 years in current department or agency	46	40	10	4	0	0	0	87	4	52

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	27	4	1	3	0	0	93	4	329
2017	3 to 10 years in current department or agency	48	34	9	6	2	0	0	82	9	365
2017	11 to 20 years in current department or agency	52	36	4	2	5	0	0	88	8	97
2017	More than 20 years in current department or agency	55	38	2	2	2	0	0	93	4	41
2014	Less than 3 years in current department or agency	73	19	5	2	2	0	0	92	4	304
2014	3 to 10 years in current department or agency	53	32	8	4	3	0	0	86	7	540
2014	11 to 20 years in current department or agency	47	37	5	6	6	1	0	84	11	145
2014	More than 20 years in current department or agency	50	42	2	4	0	0	2	94	4	52

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	26	8	5	4	1	83	9	330
2017	3 to 10 years in current department or agency	41	25	18	10	7	0	66	16	366
2017	11 to 20 years in current department or agency	40	33	16	5	5	0	73	11	98
2017	More than 20 years in current department or agency	51	29	12	0	7	0	81	7	40
2014	Less than 3 years in current department or agency	54	28	11	5	2	0	82	7	304
2014	3 to 10 years in current department or agency	40	27	15	9	7	1	68	17	539
2014	11 to 20 years in current department or agency	34	32	14	12	6	1	67	18	145
2014	More than 20 years in current department or agency	40	35	19	4	2	0	75	6	52

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	8	4	4	0	83	8	329
2017	3 to 10 years in current department or agency	40	29	16	11	4	0	69	15	365
2017	11 to 20 years in current department or agency	46	32	13	4	4	0	79	8	98
2017	More than 20 years in current department or agency	55	28	10	0	7	0	83	7	41
2014	Less than 3 years in current department or agency	53	30	9	6	2	0	83	8	303
2014	3 to 10 years in current department or agency	41	28	13	12	6	0	69	18	540
2014	11 to 20 years in current department or agency	34	37	12	10	6	1	72	15	145
2014	More than 20 years in current department or agency	44	31	17	8	0	0	75	8	52

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	19	14	8	6	5	1	70	15	330
2017	3 to 10 years in current department or agency	37	21	18	10	11	2	1	59	22	366
2017	11 to 20 years in current department or agency	38	25	19	10	7	2	0	64	17	98
2017	More than 20 years in current department or agency	54	27	15	0	5	0	0	80	5	40
2014	Less than 3 years in current department or agency	47	17	15	7	7	3	3	69	15	304
2014	3 to 10 years in current department or agency	38	17	15	15	11	2	1	57	27	540
2014	11 to 20 years in current department or agency	33	28	14	10	10	3	0	64	21	145
2014	More than 20 years in current department or agency	49	25	16	6	0	2	2	78	6	51

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	30	39	31	329
2017	3 to 10 years in current department or agency	30	33	37	367
2017	11 to 20 years in current department or agency	15	46	39	98
2017	More than 20 years in current department or agency	26	42	33	41
2014	Less than 3 years in current department or agency	29	37	34	304
2014	3 to 10 years in current department or agency	34	32	34	540
2014	11 to 20 years in current department or agency	25	43	32	145
2014	More than 20 years in current department or agency	33	38	29	52

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	1	13	51	8	22	5	99
2017	3 to 10 years in current department or agency	9	12	60	4	9	6	111
2017	11 to 20 years in current department or agency	65	8	27	0	0	0	15
2017	More than 20 years in current department or agency	91	0	0	0	0	9	11
2014	Less than 3 years in current department or agency	8	14	50	10	9999	18	88
2014	3 to 10 years in current department or agency	10	9	67	5	9999	9	182
2014	11 to 20 years in current department or agency	36	8	33	14	9999	8	36
2014	More than 20 years in current department or agency	94	0	0	6	9999	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	16	84	330
2017	3 to 10 years in current department or agency	22	78	366
2017	11 to 20 years in current department or agency	13	87	98
2014	Less than 3 years in current department or agency	12	88	303
2014	3 to 10 years in current department or agency	19	81	540
2014	11 to 20 years in current department or agency	16	84	145

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	52
2017	3 to 10 years in current department or agency	45	82
2017	11 to 20 years in current department or agency	39	12
2014	Less than 3 years in current department or agency	26	35
2014	3 to 10 years in current department or agency	61	99
2014	11 to 20 years in current department or agency	43	23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	65	52
2017	3 to 10 years in current department or agency	77	82
2017	11 to 20 years in current department or agency	80	12
2014	Less than 3 years in current department or agency	80	35
2014	3 to 10 years in current department or agency	58	99
2014	11 to 20 years in current department or agency	61	23

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	82
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	5	99

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	52
2017	11 to 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	35
2014	11 to 20 years in current department or agency	23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	82
2017	11 to 20 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	35

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	12
2014	11 to 20 years in current department or agency	0	23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	52
2017	3 to 10 years in current department or agency	49	82
2014	Less than 3 years in current department or agency	34	35
2014	3 to 10 years in current department or agency	45	99
2014	11 to 20 years in current department or agency	26	23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	52
2017	3 to 10 years in current department or agency	46	82
2014	Less than 3 years in current department or agency	43	35
2014	3 to 10 years in current department or agency	33	99
2014	11 to 20 years in current department or agency	35	23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	52
2017	3 to 10 years in current department or agency	47	82
2017	11 to 20 years in current department or agency	70	12
2014	Less than 3 years in current department or agency	40	35
2014	3 to 10 years in current department or agency	39	99
2014	11 to 20 years in current department or agency	39	23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	52
2017	3 to 10 years in current department or agency	40	82
2017	11 to 20 years in current department or agency	57	12
2014	Less than 3 years in current department or agency	46	35
2014	3 to 10 years in current department or agency	37	99
2014	11 to 20 years in current department or agency	43	23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	52
2017	3 to 10 years in current department or agency	34	82
2014	Less than 3 years in current department or agency	29	35
2014	3 to 10 years in current department or agency	29	99
2014	11 to 20 years in current department or agency	26	23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	62	52
2017	3 to 10 years in current department or agency	56	82
2017	11 to 20 years in current department or agency	49	12
2014	Less than 3 years in current department or agency	57	35
2014	3 to 10 years in current department or agency	57	99
2014	11 to 20 years in current department or agency	57	23

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	52
2017	3 to 10 years in current department or agency	34	82
2014	Less than 3 years in current department or agency	29	35
2014	3 to 10 years in current department or agency	39	99
2014	11 to 20 years in current department or agency	43	23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	52
2017	11 to 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	35
2014	11 to 20 years in current department or agency	23

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	52
2017	3 to 10 years in current department or agency	6	82
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	6	99
2014	11 to 20 years in current department or agency	0	23

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	52
2017	3 to 10 years in current department or agency	9	82
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	12	99

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	52
2017	3 to 10 years in current department or agency	57	82
2017	11 to 20 years in current department or agency	59	12
2014	Less than 3 years in current department or agency	43	35
2014	3 to 10 years in current department or agency	41	99
2014	11 to 20 years in current department or agency	57	23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	52
2017	3 to 10 years in current department or agency	29	82
2014	Less than 3 years in current department or agency	29	35
2014	3 to 10 years in current department or agency	21	99
2014	11 to 20 years in current department or agency	26	23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	52
2017	3 to 10 years in current department or agency	8	82
2014	Less than 3 years in current department or agency	14	35
2014	3 to 10 years in current department or agency	12	99

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	52
2017	3 to 10 years in current department or agency	58	82
2014	Less than 3 years in current department or agency	57	35
2014	3 to 10 years in current department or agency	53	99
2014	11 to 20 years in current department or agency	65	23

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	52
2017	3 to 10 years in current department or agency	25	82
2014	Less than 3 years in current department or agency	29	35
2014	3 to 10 years in current department or agency	29	99
2014	11 to 20 years in current department or agency	22	23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	52
2017	3 to 10 years in current department or agency	24	82
2014	3 to 10 years in current department or agency	22	99
2014	11 to 20 years in current department or agency	30	23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	82
2014	3 to 10 years in current department or agency	11	99

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	82
2014	3 to 10 years in current department or agency	9	99
2014	11 to 20 years in current department or agency	22	23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	35
2014	3 to 10 years in current department or agency	6	99

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	82
2014	3 to 10 years in current department or agency	17	99

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	52
2014	3 to 10 years in current department or agency	12	99

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	52
2017	3 to 10 years in current department or agency	24	82
2014	Less than 3 years in current department or agency	20	35
2014	3 to 10 years in current department or agency	19	99
2014	11 to 20 years in current department or agency	22	23

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	49
2017	3 to 10 years in current department or agency	13	81
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	11	93

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	49
2017	3 to 10 years in current department or agency	10	81
2014	Less than 3 years in current department or agency	17	35
2014	3 to 10 years in current department or agency	23	93

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	81
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	12	93

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	49
2017	3 to 10 years in current department or agency	6	81
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	5	93
2014	11 to 20 years in current department or agency	0	21

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	81
2014	3 to 10 years in current department or agency	8	93

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	49
2017	3 to 10 years in current department or agency	13	81
2014	Less than 3 years in current department or agency	0	35
2014	3 to 10 years in current department or agency	5	93

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	49
2017	3 to 10 years in current department or agency	0	81
2014	Less than 3 years in current department or agency	34	35
2014	11 to 20 years in current department or agency	0	21

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	49
2017	3 to 10 years in current department or agency	8	81

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	49
2017	3 to 10 years in current department or agency	14	81
2017	11 to 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	11	93

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	49
2017	3 to 10 years in current department or agency	38	81
2014	Less than 3 years in current department or agency	26	35
2014	3 to 10 years in current department or agency	28	93
2014	11 to 20 years in current department or agency	33	21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	81
2014	Less than 3 years in current department or agency	14	35
2014	3 to 10 years in current department or agency	9	93

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	49
2017	3 to 10 years in current department or agency	49	81
2014	Less than 3 years in current department or agency	69	35
2014	3 to 10 years in current department or agency	49	93
2014	11 to 20 years in current department or agency	48	21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	49
2017	11 to 20 years in current department or agency	12
2014	11 to 20 years in current department or agency	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	49
2017	3 to 10 years in current department or agency	51	81
2017	11 to 20 years in current department or agency	60	12
2014	Less than 3 years in current department or agency	60	35
2014	3 to 10 years in current department or agency	52	93
2014	11 to 20 years in current department or agency	52	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	81
2017	11 to 20 years in current department or agency	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	49
2017	3 to 10 years in current department or agency	12	81
2017	11 to 20 years in current department or agency	39	12
2014	3 to 10 years in current department or agency	11	93
2014	11 to 20 years in current department or agency	0	21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	71	29	52
2017	3 to 10 years in current department or agency	99	1	82
2017	11 to 20 years in current department or agency	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	12	12	4	3	31	17	64	13	330
2017	3 to 10 years in current department or agency	19	13	18	9	9	23	9	46	27	366
2017	11 to 20 years in current department or agency	21	20	20	10	4	23	3	54	19	99
2017	More than 20 years in current department or agency	32	17	19	5	7	12	8	62	15	41
2014	Less than 3 years in current department or agency	21	9	10	4	3	39	14	64	15	304
2014	3 to 10 years in current department or agency	19	14	18	9	6	23	10	49	23	539
2014	11 to 20 years in current department or agency	20	20	14	13	8	21	4	54	28	145
2014	More than 20 years in current department or agency	33	19	17	6	4	17	4	66	12	52

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	23	13	4	4	15	2	74	10	330
2017	3 to 10 years in current department or agency	33	22	21	7	7	10	0	61	16	367
2017	11 to 20 years in current department or agency	37	24	15	10	4	9	0	67	16	98
2017	More than 20 years in current department or agency	41	32	14	5	4	0	4	76	10	41
2014	Less than 3 years in current department or agency	40	23	10	5	2	16	4	79	9	304
2014	3 to 10 years in current department or agency	31	26	20	7	5	10	1	64	14	539
2014	11 to 20 years in current department or agency	30	27	22	8	7	6	1	61	15	145
2014	More than 20 years in current department or agency	37	33	17	4	4	4	2	73	8	52

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	35	8	9	4	3	18	75	15	330
2017	3 to 10 years in current department or agency	26	37	8	5	3	1	19	79	11	367
2017	11 to 20 years in current department or agency	33	39	0	2	3	2	20	94	6	99
2017	More than 20 years in current department or agency	25	30	5	0	0	0	40	91	0	41
2014	Less than 3 years in current department or agency	24	33	8	5	2	4	25	80	9	304
2014	3 to 10 years in current department or agency	24	37	7	5	2	1	24	81	9	539
2014	11 to 20 years in current department or agency	39	37	5	3	1	1	14	89	5	145
2014	More than 20 years in current department or agency	21	46	2	0	2	0	29	95	3	52

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	12	12	3	2	31	28	57	13	330
2017	3 to 10 years in current department or agency	8	14	19	5	3	21	30	46	16	366
2017	11 to 20 years in current department or agency	15	20	16	2	4	19	23	61	11	99
2017	More than 20 years in current department or agency	10	12	19	0	0	20	39	55	0	41
2014	Less than 3 years in current department or agency	9	11	13	3	2	28	36	53	12	304
2014	3 to 10 years in current department or agency	12	14	16	3	4	20	32	53	15	538
2014	11 to 20 years in current department or agency	16	21	15	5	3	17	23	61	14	145
2014	More than 20 years in current department or agency	10	17	21	0	4	13	35	52	7	52

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	21	8	1	1	12	18	85	3	330
2017	3 to 10 years in current department or agency	33	24	11	2	2	8	20	79	5	367
2017	11 to 20 years in current department or agency	38	21	7	3	3	7	21	82	8	99
2017	More than 20 years in current department or agency	25	12	15	0	2	12	35	68	4	41
2014	Less than 3 years in current department or agency	36	21	7	1	0	11	24	87	2	304
2014	3 to 10 years in current department or agency	32	25	10	2	1	6	24	82	5	539
2014	11 to 20 years in current department or agency	48	23	8	3	3	3	12	83	8	145
2014	More than 20 years in current department or agency	31	23	10	2	0	8	27	82	3	52

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	23	8	2	1	17	18	82	5	330
2017	3 to 10 years in current department or agency	28	23	14	3	2	10	20	73	7	367
2017	11 to 20 years in current department or agency	30	30	8	4	3	6	19	80	9	99
2017	More than 20 years in current department or agency	21	25	17	0	2	7	28	70	3	41
2014	Less than 3 years in current department or agency	33	19	8	1	0	14	24	84	2	303
2014	3 to 10 years in current department or agency	31	24	12	4	1	6	23	77	7	539
2014	11 to 20 years in current department or agency	36	26	10	7	5	6	11	74	14	145
2014	More than 20 years in current department or agency	21	27	12	0	2	10	29	78	3	52

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	329
2017	3 to 10 years in current department or agency	9	91	366
2014	Less than 3 years in current department or agency	4	96	303
2014	3 to 10 years in current department or agency	7	93	539
2014	11 to 20 years in current department or agency	6	94	143

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	16
2017	3 to 10 years in current department or agency	37	33
2014	Less than 3 years in current department or agency	45	11
2014	3 to 10 years in current department or agency	38	37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	80	16
2017	3 to 10 years in current department or agency	88	33
2014	Less than 3 years in current department or agency	82	11
2014	3 to 10 years in current department or agency	89	37

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	16
2014	Less than 3 years in current department or agency	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	16
2017	3 to 10 years in current department or agency	33
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	37

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	38	33
2014	3 to 10 years in current department or agency	16	37

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	16
2017	3 to 10 years in current department or agency	15	33
2014	3 to 10 years in current department or agency	14	37

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	22	33
2014	3 to 10 years in current department or agency	41	37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	22	33
2014	3 to 10 years in current department or agency	38	37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	33
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	37

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	33
2014	Less than 3 years in current department or agency	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	19	33
2014	3 to 10 years in current department or agency	14	37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	16
2017	3 to 10 years in current department or agency	33
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	37

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	33
2014	3 to 10 years in current department or agency	22	37

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	16
2017	3 to 10 years in current department or agency	34	33
2014	3 to 10 years in current department or agency	35	37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	33
2014	3 to 10 years in current department or agency	16	37

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	33
2014	Less than 3 years in current department or agency	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	16
2017	3 to 10 years in current department or agency	54	33
2014	Less than 3 years in current department or agency	55	11
2014	3 to 10 years in current department or agency	46	37

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	33

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	33

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	36

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	33

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	15	33
2014	3 to 10 years in current department or agency	31	36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	14
2017	3 to 10 years in current department or agency	55	33
2014	3 to 10 years in current department or agency	61	36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2014	Less than 3 years in current department or agency	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	65	14
2017	3 to 10 years in current department or agency	64	33
2014	Less than 3 years in current department or agency	45	11
2014	3 to 10 years in current department or agency	67	36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	55	45	16
2017	3 to 10 years in current department or agency	96	4	33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	10	11	1	2	39	17	68	7	330
2017	3 to 10 years in current department or agency	19	12	18	3	4	34	10	55	12	367
2017	11 to 20 years in current department or agency	21	16	16	4	1	33	8	63	9	99
2017	More than 20 years in current department or agency	32	26	8	5	4	14	9	77	12	41
2014	Less than 3 years in current department or agency	21	11	9	0	1	41	17	75	2	304
2014	3 to 10 years in current department or agency	19	12	19	3	3	31	12	55	11	539
2014	11 to 20 years in current department or agency	23	19	17	3	5	28	5	64	11	145
2014	More than 20 years in current department or agency	33	17	23	2	2	19	4	65	5	52

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	24	10	2	3	19	4	82	5	328
2017	3 to 10 years in current department or agency	34	24	19	4	3	13	2	69	8	366
2017	11 to 20 years in current department or agency	39	24	13	4	1	15	4	78	6	99
2017	More than 20 years in current department or agency	45	39	9	3	5	0	0	84	7	40
2014	Less than 3 years in current department or agency	40	26	10	1	1	20	3	85	2	303
2014	3 to 10 years in current department or agency	36	23	19	4	3	14	2	70	7	538
2014	11 to 20 years in current department or agency	34	31	14	4	5	11	0	74	10	145
2014	More than 20 years in current department or agency	44	27	19	4	0	4	2	76	4	52

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	24	19	14	14	1	3	51	29	329
2017	3 to 10 years in current department or agency	33	27	16	11	11	0	3	62	22	367
2017	11 to 20 years in current department or agency	34	28	15	10	11	0	2	63	21	97
2017	More than 20 years in current department or agency	51	25	9	6	4	2	2	81	10	41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	32	31	9	7	1	2	51	17	329
2017	3 to 10 years in current department or agency	17	30	25	16	11	0	1	48	27	366
2017	11 to 20 years in current department or agency	27	23	26	16	7	0	1	50	24	99
2017	More than 20 years in current department or agency	26	34	19	10	12	0	0	60	21	41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	20	6	5	1	3	68	11	328
2017	3 to 10 years in current department or agency	26	32	23	11	6	0	1	59	17	367
2017	11 to 20 years in current department or agency	38	28	15	11	5	0	4	68	16	99
2017	More than 20 years in current department or agency	44	21	23	10	2	0	0	65	12	41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	25	21	15	11	1	2	52	27	330
2017	3 to 10 years in current department or agency	21	21	23	18	14	1	2	43	33	363
2017	11 to 20 years in current department or agency	30	24	19	12	10	0	4	56	24	98
2017	More than 20 years in current department or agency	22	19	40	11	4	2	0	43	16	41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	22	11	4	4	0	7	79	9	328
2017	3 to 10 years in current department or agency	45	24	12	6	5	1	8	75	12	366
2017	11 to 20 years in current department or agency	54	20	10	7	2	1	6	80	10	99
2017	More than 20 years in current department or agency	55	18	7	6	5	0	10	81	11	39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	32	16	10	4	69	14	328
2017	3 to 10 years in current department or agency	37	29	20	9	5	66	14	362
2017	11 to 20 years in current department or agency	38	21	25	11	5	59	16	99
2017	More than 20 years in current department or agency	44	29	22	0	4	73	4	41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	33	14	4	4	0	1	78	8	328
2017	3 to 10 years in current department or agency	32	29	20	12	6	0	1	62	18	364
2017	11 to 20 years in current department or agency	38	32	17	9	4	0	0	70	13	99
2017	More than 20 years in current department or agency	45	32	17	2	0	2	2	80	2	41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	29	20	8	3	0	1	68	11	329
2017	3 to 10 years in current department or agency	25	32	21	12	9	1	1	57	21	364
2017	11 to 20 years in current department or agency	32	33	16	13	5	0	1	66	18	99
2017	More than 20 years in current department or agency	33	26	28	5	7	2	0	60	12	41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	33	16	6	5	1	73	10	327
2017	3 to 10 years in current department or agency	32	29	17	11	9	1	62	21	364
2017	11 to 20 years in current department or agency	40	27	22	9	3	0	66	12	99
2017	More than 20 years in current department or agency	45	33	17	0	4	0	78	4	41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	13	7	3	0	2	77	10	327
2017	3 to 10 years in current department or agency	36	35	16	7	4	1	1	73	11	364
2017	11 to 20 years in current department or agency	44	30	18	6	2	0	0	74	9	99
2017	More than 20 years in current department or agency	34	26	25	8	4	2	0	62	12	41

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	17	7	4	2	1	87	6	329
2017	3 to 10 years in current department or agency	64	19	10	4	2	1	84	6	367
2017	11 to 20 years in current department or agency	68	21	6	4	1	0	89	5	99
2017	More than 20 years in current department or agency	78	20	2	0	0	0	98	0	41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	10	4	3	2	3	91	5	328
2017	3 to 10 years in current department or agency	69	10	10	4	3	4	82	7	367
2017	11 to 20 years in current department or agency	71	14	8	3	2	2	87	5	98
2017	More than 20 years in current department or agency	74	19	2	2	0	3	95	2	40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	20	5	4	1	0	3	90	5	329
2017	3 to 10 years in current department or agency	50	33	8	5	3	0	2	84	8	365
2017	11 to 20 years in current department or agency	60	26	6	4	2	1	1	88	6	99
2017	More than 20 years in current department or agency	56	32	9	0	0	0	3	90	0	41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	14	5	5	3	0	3	87	8	328
2017	3 to 10 years in current department or agency	52	22	11	7	6	0	2	76	13	366
2017	11 to 20 years in current department or agency	59	17	15	5	3	1	1	77	8	99
2017	More than 20 years in current department or agency	57	28	2	6	2	0	4	89	9	40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	7	3	1	1	0	23	94	2	328
2017	3 to 10 years in current department or agency	53	16	5	1	1	1	24	92	2	367
2017	11 to 20 years in current department or agency	52	17	6	1	1	0	24	90	2	99
2017	More than 20 years in current department or agency	60	12	9	0	0	0	18	89	0	40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	14	4	2	1	0	5	93	2	329
2017	3 to 10 years in current department or agency	66	19	7	2	0	1	6	90	2	365
2017	11 to 20 years in current department or agency	70	18	8	1	0	1	3	91	1	99
2017	More than 20 years in current department or agency	56	25	7	0	4	0	9	88	4	41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	13	4	7	5	1	5	83	13	330
2017	3 to 10 years in current department or agency	72	15	4	1	2	0	5	92	3	367
2017	11 to 20 years in current department or agency	68	17	2	5	0	0	7	92	6	99
2017	More than 20 years in current department or agency	85	10	2	0	0	0	3	98	0	41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	26	11	4	1	1	3	84	5	329
2017	3 to 10 years in current department or agency	50	30	10	4	2	1	3	84	6	367
2017	11 to 20 years in current department or agency	60	23	9	3	2	0	4	86	5	99
2017	More than 20 years in current department or agency	57	31	10	3	0	0	0	88	3	41

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	37	32	9	4	0	1	55	13	330
2017	3 to 10 years in current department or agency	14	32	34	15	5	0	0	46	20	367
2017	11 to 20 years in current department or agency	17	28	42	8	6	0	0	45	13	99
2017	More than 20 years in current department or agency	17	28	39	12	2	2	0	45	15	41

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	12	38	27	15	1	1	43	18	329
2017	3 to 10 years in current department or agency	6	20	40	24	10	1	0	34	26	366
2017	11 to 20 years in current department or agency	7	14	43	20	14	0	1	35	22	98
2017	More than 20 years in current department or agency	2	22	44	21	11	0	0	32	25	41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	38	11	9	4	6	74	14	330
2017	3 to 10 years in current department or agency	31	38	14	9	5	3	72	14	367
2017	11 to 20 years in current department or agency	35	40	15	2	5	3	77	8	98
2017	More than 20 years in current department or agency	47	33	10	6	3	2	81	9	41

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	39	13	8	5	3	74	13	329
2017	3 to 10 years in current department or agency	24	37	15	11	11	1	62	23	367
2017	11 to 20 years in current department or agency	35	29	16	12	8	1	65	19	98
2017	More than 20 years in current department or agency	32	49	3	2	7	7	88	10	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	17	83	330
2017	3 to 10 years in current department or agency	19	81	366
2017	11 to 20 years in current department or agency	17	83	99
2017	More than 20 years in current department or agency	14	86	41
2014	Less than 3 years in current department or agency	13	88	304
2014	3 to 10 years in current department or agency	18	82	539
2014	11 to 20 years in current department or agency	17	83	145
2014	More than 20 years in current department or agency	10	90	52

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	85	15	55
2017	3 to 10 years in current department or agency	81	19	70
2017	11 to 20 years in current department or agency	82	18	16
2014	Less than 3 years in current department or agency	84	16	38
2014	3 to 10 years in current department or agency	82	18	99
2014	11 to 20 years in current department or agency	92	8	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	4	4	6	4	86	10	47
2017	3 to 10 years in current department or agency	60	31	1	7	0	0	91	7	56
2017	11 to 20 years in current department or agency	59	25	17	0	0	0	83	0	13
2014	Less than 3 years in current department or agency	75	16	0	3	3	3	94	6	32
2014	3 to 10 years in current department or agency	67	22	5	6	0	0	89	6	81
2014	11 to 20 years in current department or agency	68	18	5	5	5	0	86	9	22

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	25	19	12	14	3	3	27	73	329
2017	3 to 10 years in current department or agency	33	29	19	8	9	1	2	34	66	367
2017	11 to 20 years in current department or agency	50	24	12	5	7	2	0	51	49	99
2017	More than 20 years in current department or agency	37	31	22	4	2	4	0	38	62	41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	224
2017	3 to 10 years in current department or agency	24	233
2017	11 to 20 years in current department or agency	17	46
2017	More than 20 years in current department or agency	28	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	224
2017	3 to 10 years in current department or agency	28	233
2017	11 to 20 years in current department or agency	13	46
2017	More than 20 years in current department or agency	28	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	224
2017	3 to 10 years in current department or agency	16	233
2017	11 to 20 years in current department or agency	8	46
2017	More than 20 years in current department or agency	4	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	224
2017	3 to 10 years in current department or agency	40	233
2017	11 to 20 years in current department or agency	32	46
2017	More than 20 years in current department or agency	36	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	224
2017	3 to 10 years in current department or agency	6	233
2017	11 to 20 years in current department or agency	7	46
2017	More than 20 years in current department or agency	0	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	224
2017	3 to 10 years in current department or agency	43	233
2017	11 to 20 years in current department or agency	56	46
2017	More than 20 years in current department or agency	43	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	6	48	18	8	3	17	222
2017	3 to 10 years in current department or agency	8	59	14	8	4	7	226
2017	11 to 20 years in current department or agency	17	59	12	2	2	8	46
2017	More than 20 years in current department or agency	11	76	9	3	0	0	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	25	10	18	10	1	6	60	30	224
2017	3 to 10 years in current department or agency	31	26	14	10	10	0	9	63	22	236
2017	11 to 20 years in current department or agency	33	16	10	4	22	0	15	58	31	47
2017	More than 20 years in current department or agency	37	39	4	0	4	8	8	91	4	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	9	15	46	3	12	18	72	224
2017	3 to 10 years in current department or agency	5	13	16	12	27	5	21	25	53	235
2017	11 to 20 years in current department or agency	5	7	16	13	33	4	22	16	62	47
2017	More than 20 years in current department or agency	13	24	5	4	14	8	33	62	30	24

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Micro-organizations combined by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me