2017 Public Service Employee Survey Results for Micro-organizations combined by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	39	5	3	6	0	0	86	9	132
2017	3 to 10 years in the federal public service	47	42	3	6	1	0	0	89	8	323
2017	11 to 20 years in the federal public service	49	36	3	8	4	0	0	85	12	244
2017	More than 20 years in the federal public service	56	36	1	5	2	0	0	91	7	141
2014	Less than 3 years in the federal public service	47	43	4	3	0	0	2	92	3	91
2014	3 to 10 years in the federal public service	51	38	3	6	2	0	0	89	7	459
2014	11 to 20 years in the federal public service	51	38	3	5	2	0	0	89	8	286
2014	More than 20 years in the federal public service	61	32	2	3	2	0	0	93	5	206
2011	Less than 3 years in the federal public service	48	43	5	3	1	0	0	91	5	152
2011	3 to 10 years in the federal public service	44	43	3	9	2	0	0	87	11	385
2011	11 to 20 years in the federal public service	45	43	3	7	3	0	0	88	9	209
2011	More than 20 years in the federal public service	60	31	3	4	1	0	1	92	5	240
2008	Less than 3 years in the federal public service	50	42	3	3	1	1	0	93	4	122
2008	3 to 10 years in the federal public service	48	37	4	9	2	0	0	85	11	250
2008	11 to 20 years in the federal public service	47	42	2	6	2	0	0	90	8	125
2008	More than 20 years in the federal public service	51	38	2	6	3	0	0	90	8	181

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	14	3	1	1	1	1	96	2	132
2017	3 to 10 years in the federal public service	75	19	4	1	0	0	1	94	1	323
2017	11 to 20 years in the federal public service	73	18	3	2	3	1	0	92	5	241
2017	More than 20 years in the federal public service	80	16	1	1	0	1	1	98	1	141
2014	Less than 3 years in the federal public service	82	12	1	2	0	0	2	97	2	91
2014	3 to 10 years in the federal public service	77	17	3	2	1	0	1	95	3	458
2014	11 to 20 years in the federal public service	71	18	5	3	2	0	0	89	5	286
2014	More than 20 years in the federal public service	78	17	2	1	0	0	1	97	1	206
2011	Less than 3 years in the federal public service	78	11	6	4	1	0	0	88	6	152
2011	3 to 10 years in the federal public service	73	19	4	2	1	0	1	93	3	384
2011	11 to 20 years in the federal public service	63	27	3	4	1	2	0	92	5	209
2011	More than 20 years in the federal public service	78	16	1	3	0	1	1	95	4	240
2008	Less than 3 years in the federal public service	75	16	5	2	1	1	0	92	3	122
2008	3 to 10 years in the federal public service	69	21	6	3	1	0	0	90	4	251
2008	11 to 20 years in the federal public service	69	23	3	1	2	1	1	94	2	124
2008	More than 20 years in the federal public service	73	18	6	2	1	0	0	92	3	181

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	12	4	5	3	0	1	89	7	132
2017	3 to 10 years in the federal public service	67	18	4	8	2	0	1	86	10	323
2017	11 to 20 years in the federal public service	62	22	4	8	3	0	1	85	11	243
2017	More than 20 years in the federal public service	74	15	2	5	2	0	3	91	7	141
2014	Less than 3 years in the federal public service	80	12	2	1	0	0	4	97	1	91
2014	3 to 10 years in the federal public service	67	17	5	6	3	0	1	86	9	459
2014	11 to 20 years in the federal public service	64	22	4	5	4	0	1	87	10	285
2014	More than 20 years in the federal public service	69	16	4	7	2	0	2	87	9	206
2011	Less than 3 years in the federal public service	65	15	7	6	5	0	2	82	11	152
2011	3 to 10 years in the federal public service	63	19	5	7	3	0	2	84	11	384
2011	11 to 20 years in the federal public service	56	29	3	6	5	0	1	86	11	209
2011	More than 20 years in the federal public service	65	22	5	5	1	0	3	89	6	240
2008	Less than 3 years in the federal public service	56	25	6	12	0	1	1	82	13	122
2008	3 to 10 years in the federal public service	58	22	7	8	4	0	1	81	12	251
2008	11 to 20 years in the federal public service	57	22	5	13	3	0	0	79	16	125
2008	More than 20 years in the federal public service	61	26	5	3	5	0	0	87	8	181

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	19	4	7	3	0	0	86	11	132
2017	3 to 10 years in the federal public service	53	29	5	9	4	0	0	82	13	322
2017	11 to 20 years in the federal public service	60	26	4	5	5	0	0	86	10	243
2017	More than 20 years in the federal public service	63	25	4	6	2	0	0	88	8	141
2014	Less than 3 years in the federal public service	55	25	7	4	5	0	3	83	10	91
2014	3 to 10 years in the federal public service	57	25	6	8	3	0	1	83	11	459
2014	11 to 20 years in the federal public service	55	25	4	6	9	0	1	81	15	285
2014	More than 20 years in the federal public service	62	21	4	8	4	0	1	84	12	206
2011	Less than 3 years in the federal public service	55	28	8	5	2	1	1	84	8	152
2011	3 to 10 years in the federal public service	49	31	6	8	5	0	1	82	13	382
2011	11 to 20 years in the federal public service	51	30	8	7	4	0	0	81	11	209
2011	More than 20 years in the federal public service	53	31	3	5	6	0	0	85	11	238

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	35	11	7	5	2	1	76	13	132
2017	3 to 10 years in the federal public service	37	36	8	12	6	1	0	74	18	323
2017	11 to 20 years in the federal public service	46	35	6	4	9	0	1	81	12	242
2017	More than 20 years in the federal public service	46	33	10	6	5	0	1	79	11	141
2014	Less than 3 years in the federal public service	38	37	7	13	2	0	2	78	16	91
2014	3 to 10 years in the federal public service	41	32	10	10	5	0	1	74	15	459
2014	11 to 20 years in the federal public service	50	25	10	9	5	0	0	75	15	286
2014	More than 20 years in the federal public service	50	32	6	6	4	0	2	83	10	206
2011	Less than 3 years in the federal public service	31	37	10	10	7	0	5	72	17	152
2011	3 to 10 years in the federal public service	31	40	13	9	6	0	1	72	15	383
2011	11 to 20 years in the federal public service	35	35	12	11	7	0	0	70	18	209
2011	More than 20 years in the federal public service	39	34	9	5	5	2	6	79	11	240
2008	Less than 3 years in the federal public service	36	39	11	9	2	2	2	77	11	123
2008	3 to 10 years in the federal public service	28	38	15	10	7	1	1	68	17	250
2008	11 to 20 years in the federal public service	37	42	8	7	6	0	1	79	13	125
2008	More than 20 years in the federal public service	42	29	14	7	6	0	3	73	13	181

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	33	5	2	2	1	0	90	4	132
2017	3 to 10 years in the federal public service	49	34	10	5	2	0	0	83	7	322
2017	11 to 20 years in the federal public service	52	33	6	6	3	0	0	86	8	243
2017	More than 20 years in the federal public service	63	23	5	6	2	0	0	86	9	141
2014	Less than 3 years in the federal public service	47	40	7	5	1	0	0	87	7	91
2014	3 to 10 years in the federal public service	46	35	11	5	3	0	0	81	8	459
2014	11 to 20 years in the federal public service	49	33	8	7	3	0	0	82	10	286
2014	More than 20 years in the federal public service	60	25	8	3	3	0	0	85	7	206
2011	Less than 3 years in the federal public service	44	31	12	5	5	1	2	77	10	152
2011	3 to 10 years in the federal public service	40	39	11	7	3	0	0	79	10	383
2011	11 to 20 years in the federal public service	52	27	11	9	2	0	0	78	10	209
2011	More than 20 years in the federal public service	62	27	5	3	1	0	1	90	4	240
2008	Less than 3 years in the federal public service	40	37	11	10	2	1	0	77	12	123
2008	3 to 10 years in the federal public service	36	42	13	6	4	0	0	78	9	251
2008	11 to 20 years in the federal public service	42	42	10	3	2	1	0	85	6	125
2008	More than 20 years in the federal public service	54	27	9	7	3	0	0	81	10	181

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	39	4	4	1	1	0	91	5	132
2017	3 to 10 years in the federal public service	51	36	6	5	2	0	1	87	7	323
2017	11 to 20 years in the federal public service	56	32	6	4	3	0	0	88	7	244
2017	More than 20 years in the federal public service	70	21	4	3	2	0	0	90	5	140
2014	Less than 3 years in the federal public service	55	25	13	3	3	0	0	80	7	91
2014	3 to 10 years in the federal public service	53	33	6	6	2	0	0	86	8	458
2014	11 to 20 years in the federal public service	56	32	4	6	2	0	0	87	8	286
2014	More than 20 years in the federal public service	66	24	4	3	2	0	0	90	6	206
2011	Less than 3 years in the federal public service	44	36	7	6	4	1	2	82	11	152
2011	3 to 10 years in the federal public service	44	38	10	6	3	0	0	82	8	385
2011	11 to 20 years in the federal public service	54	28	10	6	2	0	0	82	8	208
2011	More than 20 years in the federal public service	63	28	5	2	2	0	0	92	4	240
2008	Less than 3 years in the federal public service	44	36	11	6	2	1	0	80	8	123
2008	3 to 10 years in the federal public service	45	40	8	2	5	0	0	85	7	251
2008	11 to 20 years in the federal public service	54	38	4	2	2	0	0	92	4	125
2008	More than 20 years in the federal public service	60	28	5	4	3	0	0	88	7	181

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	27	5	2	1	0	0	92	3	131
2017	3 to 10 years in the federal public service	52	34	8	5	1	1	0	86	6	323
2017	11 to 20 years in the federal public service	57	29	7	4	3	0	0	86	7	244
2017	More than 20 years in the federal public service	62	29	4	3	2	0	0	91	5	141
2014	Less than 3 years in the federal public service	60	29	2	4	1	0	3	92	6	91
2014	3 to 10 years in the federal public service	57	30	7	4	1	0	1	88	5	459
2014	11 to 20 years in the federal public service	56	30	7	5	2	0	0	86	7	286
2014	More than 20 years in the federal public service	64	27	4	2	1	0	0	92	3	205

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	5	2	2	1	0	91	4	132
2017	3 to 10 years in the federal public service	50	32	6	8	4	0	0	83	11	323
2017	11 to 20 years in the federal public service	54	27	8	5	6	0	0	81	11	244
2017	More than 20 years in the federal public service	59	26	4	8	2	0	1	86	10	141
2014	Less than 3 years in the federal public service	57	29	7	5	0	0	2	88	6	91
2014	3 to 10 years in the federal public service	51	28	8	8	4	0	1	79	12	459
2014	11 to 20 years in the federal public service	51	29	6	6	7	0	1	80	14	286
2014	More than 20 years in the federal public service	51	32	8	4	4	0	1	84	8	205
2011	Less than 3 years in the federal public service	51	31	6	5	3	1	3	85	8	152
2011	3 to 10 years in the federal public service	46	28	9	11	5	0	1	74	16	384
2011	11 to 20 years in the federal public service	40	35	6	12	4	0	2	77	16	209
2011	More than 20 years in the federal public service	47	28	11	7	4	0	3	77	11	240

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	18	13	2	3	7	18	77	6	132
2017	3 to 10 years in the federal public service	40	25	8	9	5	2	12	75	15	323
2017	11 to 20 years in the federal public service	42	22	8	6	8	1	14	75	16	244
2017	More than 20 years in the federal public service	35	17	10	5	5	2	25	72	14	141
2014	Less than 3 years in the federal public service	27	14	12	4	5	5	31	66	16	91
2014	3 to 10 years in the federal public service	37	24	7	9	8	2	12	72	20	459
2014	11 to 20 years in the federal public service	39	19	7	7	7	2	18	73	19	286
2014	More than 20 years in the federal public service	32	19	9	5	7	0	28	71	17	206
2011	Less than 3 years in the federal public service	32	21	16	6	8	3	13	64	16	152
2011	3 to 10 years in the federal public service	32	25	10	8	10	2	12	66	22	384
2011	11 to 20 years in the federal public service	25	26	9	7	17	0	15	61	28	209
2011	More than 20 years in the federal public service	25	19	10	8	7	1	29	64	22	239
2008	Less than 3 years in the federal public service	33	20	10	8	6	4	20	69	18	123
2008	3 to 10 years in the federal public service	37	19	10	12	11	2	10	64	25	249
2008	11 to 20 years in the federal public service	34	21	8	6	11	1	19	68	22	125
2008	More than 20 years in the federal public service	30	23	12	7	8	1	19	66	19	181

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	40	4	3	4	1	0	89	7	132
2017	3 to 10 years in the federal public service	41	41	9	6	2	0	0	82	9	322
2017	11 to 20 years in the federal public service	44	39	6	6	4	0	0	83	11	244
2017	More than 20 years in the federal public service	51	38	4	5	2	0	0	89	7	141
2014	Less than 3 years in the federal public service	40	42	11	5	2	0	0	81	8	91
2014	3 to 10 years in the federal public service	39	39	9	9	3	0	0	78	13	459
2014	11 to 20 years in the federal public service	42	36	10	9	3	0	0	78	12	286
2014	More than 20 years in the federal public service	54	32	9	3	2	0	0	85	6	206
2011	Less than 3 years in the federal public service	41	36	11	5	5	0	1	78	11	151
2011	3 to 10 years in the federal public service	31	42	12	10	5	0	0	73	15	384
2011	11 to 20 years in the federal public service	43	31	13	7	5	0	0	74	12	208
2011	More than 20 years in the federal public service	50	34	7	4	4	0	0	84	9	239
2008	Less than 3 years in the federal public service	41	33	14	7	3	1	0	75	11	123
2008	3 to 10 years in the federal public service	33	43	13	6	4	0	0	76	10	248
2008	11 to 20 years in the federal public service	38	46	7	6	4	0	0	83	10	125
2008	More than 20 years in the federal public service	49	30	12	5	3	1	0	79	8	180

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	15	4	2	1	1	79	6	132
2017	3 to 10 years in the federal public service	32	37	12	11	8	1	0	69	19	323
2017	11 to 20 years in the federal public service	34	37	11	8	10	0	0	71	18	243
2017	More than 20 years in the federal public service	38	37	10	9	6	0	0	75	15	141
2014	Less than 3 years in the federal public service	45	23	14	11	1	2	3	72	13	91
2014	3 to 10 years in the federal public service	35	33	11	12	8	0	0	68	21	459
2014	11 to 20 years in the federal public service	31	35	9	16	8	0	1	67	24	286
2014	More than 20 years in the federal public service	36	37	11	9	6	0	2	74	15	206
2011	Less than 3 years in the federal public service	36	38	10	7	7	1	2	76	14	152
2011	3 to 10 years in the federal public service	28	33	13	15	11	0	0	61	25	384
2011	11 to 20 years in the federal public service	29	38	13	11	9	0	0	67	20	209
2011	More than 20 years in the federal public service	30	38	14	8	10	0	0	68	17	240

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	43	6	3	4	1	87	7	132
2017	3 to 10 years in the federal public service	29	44	10	10	7	0	74	16	323
2017	11 to 20 years in the federal public service	37	34	12	10	7	0	71	17	244
2017	More than 20 years in the federal public service	46	35	6	10	3	0	82	13	141

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	26	6	2	1	1	0	91	4	132
2017	3 to 10 years in the federal public service	49	40	3	3	4	0	1	90	7	322
2017	11 to 20 years in the federal public service	50	34	7	5	4	0	0	84	9	243
2017	More than 20 years in the federal public service	68	24	5	1	2	0	0	92	3	140
2014	Less than 3 years in the federal public service	56	36	4	2	1	0	0	92	3	91
2014	3 to 10 years in the federal public service	53	33	6	5	2	0	0	87	7	459
2014	11 to 20 years in the federal public service	57	31	6	2	4	0	0	88	6	285
2014	More than 20 years in the federal public service	68	25	3	1	1	0	0	94	2	206
2011	Less than 3 years in the federal public service	50	32	11	2	3	2	1	83	5	152
2011	3 to 10 years in the federal public service	48	35	7	7	1	0	0	84	9	385
2011	11 to 20 years in the federal public service	52	32	7	5	4	0	0	84	9	209
2011	More than 20 years in the federal public service	57	34	5	1	1	0	1	92	2	239
2008	Less than 3 years in the federal public service	53	39	4	2	1	1	0	93	3	123
2008	3 to 10 years in the federal public service	51	36	7	1	4	0	0	88	5	250
2008	11 to 20 years in the federal public service	52	38	6	3	1	0	0	90	4	125
2008	More than 20 years in the federal public service	56	33	8	1	2	1	1	90	2	181

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	8	1	4	1	86	5	132
2017	3 to 10 years in the federal public service	35	36	11	12	6	1	71	18	323
2017	11 to 20 years in the federal public service	35	34	13	9	8	0	69	18	244
2017	More than 20 years in the federal public service	46	30	8	8	8	0	76	16	141

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	5	2	1	0	0	91	4	131
2017	3 to 10 years in the federal public service	55	32	10	2	1	0	0	87	3	323
2017	11 to 20 years in the federal public service	60	31	6	1	2	0	0	91	3	242
2017	More than 20 years in the federal public service	67	28	4	1	0	0	0	95	1	141
2014	Less than 3 years in the federal public service	69	21	7	1	1	0	1	91	2	91
2014	3 to 10 years in the federal public service	64	25	8	2	1	0	0	89	3	459
2014	11 to 20 years in the federal public service	65	26	6	2	1	0	0	91	3	286
2014	More than 20 years in the federal public service	79	16	3	1	1	0	0	95	2	206
2011	Less than 3 years in the federal public service	57	28	8	2	3	1	1	87	5	152
2011	3 to 10 years in the federal public service	56	33	7	2	1	0	0	89	3	385
2011	11 to 20 years in the federal public service	63	23	9	4	1	0	0	86	4	208
2011	More than 20 years in the federal public service	72	22	4	1	0	0	0	94	2	240

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	38	10	5	2	0	0	83	7	131
2017	3 to 10 years in the federal public service	38	35	8	13	5	1	0	73	18	323
2017	11 to 20 years in the federal public service	41	36	7	8	6	0	0	78	15	242
2017	More than 20 years in the federal public service	52	31	5	6	6	0	0	83	12	141
2014	Less than 3 years in the federal public service	44	38	9	4	2	0	2	84	7	91
2014	3 to 10 years in the federal public service	31	41	11	10	7	0	1	72	17	459
2014	11 to 20 years in the federal public service	36	37	7	12	8	0	1	73	20	286
2014	More than 20 years in the federal public service	48	31	9	8	4	0	0	78	13	206
2011	Less than 3 years in the federal public service	36	36	13	6	6	1	1	74	13	152
2011	3 to 10 years in the federal public service	33	35	11	13	7	0	0	68	21	384
2011	11 to 20 years in the federal public service	41	34	10	7	8	0	0	75	15	207
2011	More than 20 years in the federal public service	42	35	11	6	6	0	0	77	12	239

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	12	3	2	0	0	83	5	131
2017	3 to 10 years in the federal public service	38	37	7	11	6	1	0	76	17	322
2017	11 to 20 years in the federal public service	40	36	10	8	5	0	0	77	14	241
2017	More than 20 years in the federal public service	54	27	9	4	6	0	0	81	10	141
2014	Less than 3 years in the federal public service	44	38	10	4	1	0	2	84	6	91
2014	3 to 10 years in the federal public service	36	38	12	9	5	0	0	75	13	458
2014	11 to 20 years in the federal public service	43	31	10	10	6	0	0	74	16	286
2014	More than 20 years in the federal public service	49	28	12	6	4	0	1	77	11	206

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	33	4	2	4	2	0	90	6	131
2017	3 to 10 years in the federal public service	40	34	13	8	4	0	0	74	13	323
2017	11 to 20 years in the federal public service	41	34	13	5	7	0	0	75	12	242
2017	More than 20 years in the federal public service	49	29	11	5	5	0	0	78	11	141
2014	Less than 3 years in the federal public service	47	37	4	7	2	0	2	87	9	91
2014	3 to 10 years in the federal public service	38	36	11	10	4	0	1	75	14	459
2014	11 to 20 years in the federal public service	42	33	10	8	6	0	1	76	14	286
2014	More than 20 years in the federal public service	49	33	8	6	4	0	0	82	10	206
2011	Less than 3 years in the federal public service	48	32	11	5	1	1	2	83	6	152
2011	3 to 10 years in the federal public service	37	37	11	10	4	0	1	75	14	385
2011	11 to 20 years in the federal public service	36	41	12	5	5	0	0	77	11	209
2011	More than 20 years in the federal public service	43	41	8	4	3	0	0	85	8	238

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	22	7	4	1	1	0	87	5	131
2017	3 to 10 years in the federal public service	43	38	11	7	2	0	0	81	9	322
2017	11 to 20 years in the federal public service	43	39	9	5	3	0	0	82	9	242
2017	More than 20 years in the federal public service	60	31	4	5	1	0	0	90	6	141
2014	Less than 3 years in the federal public service	53	37	5	3	1	0	0	90	4	91
2014	3 to 10 years in the federal public service	47	35	8	6	3	0	0	82	10	458
2014	11 to 20 years in the federal public service	48	33	10	6	3	0	1	81	9	286
2014	More than 20 years in the federal public service	63	24	7	3	2	0	0	87	5	206
2011	Less than 3 years in the federal public service	51	34	7	6	3	0	0	85	8	152
2011	3 to 10 years in the federal public service	38	44	8	6	3	0	0	82	10	384
2011	11 to 20 years in the federal public service	48	34	6	8	4	0	0	82	12	209
2011	More than 20 years in the federal public service	51	37	5	4	2	0	0	88	6	239
2008	Less than 3 years in the federal public service	50	28	15	7	0	1	0	78	7	123
2008	3 to 10 years in the federal public service	37	42	13	4	3	0	0	80	7	250
2008	11 to 20 years in the federal public service	41	44	8	6	2	0	0	85	7	125
2008	More than 20 years in the federal public service	50	35	7	5	3	0	0	85	8	181

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	35	12	4	1	1	4	81	6	132
2017	3 to 10 years in the federal public service	36	37	14	8	3	0	2	74	11	323
2017	11 to 20 years in the federal public service	33	35	16	10	3	0	3	70	13	244
2017	More than 20 years in the federal public service	40	30	18	6	3	0	2	72	9	141
2014	Less than 3 years in the federal public service	53	30	7	2	4	0	4	86	7	91
2014	3 to 10 years in the federal public service	40	33	17	5	3	0	2	75	8	459
2014	11 to 20 years in the federal public service	37	37	12	8	4	0	2	75	12	286
2014	More than 20 years in the federal public service	39	31	13	11	5	0	1	71	16	206
2011	Less than 3 years in the federal public service	53	30	8	2	4	0	2	85	7	151
2011	3 to 10 years in the federal public service	37	39	14	7	3	0	1	76	10	383
2011	11 to 20 years in the federal public service	32	35	16	9	6	0	1	67	16	209
2011	More than 20 years in the federal public service	31	36	16	9	6	0	2	69	16	239
2008	Less than 3 years in the federal public service	50	35	11	3	1	1	0	85	4	123
2008	3 to 10 years in the federal public service	33	34	18	10	5	0	0	67	15	251
2008	11 to 20 years in the federal public service	25	34	25	12	4	0	1	59	16	125
2008	More than 20 years in the federal public service	28	37	18	7	8	0	2	66	16	180

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	13	30	28	19	3	4	50	18	132
2017	3 to 10 years in the federal public service	10	20	33	20	13	1	3	34	31	322
2017	11 to 20 years in the federal public service	10	16	40	20	11	0	4	32	27	243
2017	More than 20 years in the federal public service	7	19	45	15	11	0	3	27	26	141
2014	Less than 3 years in the federal public service	7	11	23	26	22	2	9	54	20	91
2014	3 to 10 years in the federal public service	7	21	31	22	15	1	3	38	30	458
2014	11 to 20 years in the federal public service	9	22	32	20	13	0	3	34	33	286
2014	More than 20 years in the federal public service	7	20	35	20	15	0	3	36	28	206
2011	Less than 3 years in the federal public service	7	14	34	24	15	1	6	41	22	149
2011	3 to 10 years in the federal public service	9	23	32	22	10	0	3	33	33	381
2011	11 to 20 years in the federal public service	10	25	32	20	10	0	2	31	36	209
2011	More than 20 years in the federal public service	10	23	40	16	7	0	4	24	35	240
2008	Less than 3 years in the federal public service	8	19	28	28	13	2	2	42	28	123
2008	3 to 10 years in the federal public service	12	19	34	23	8	1	3	33	32	251
2008	11 to 20 years in the federal public service	12	23	35	19	9	0	2	28	36	125
2008	More than 20 years in the federal public service	12	27	27	22	10	0	2	32	40	180

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	21	27	25	5	6	59	17	132
2017	3 to 10 years in the federal public service	8	15	26	21	24	3	2	48	25	321
2017	11 to 20 years in the federal public service	8	15	28	22	19	2	6	45	25	242
2017	More than 20 years in the federal public service	5	20	26	22	22	0	5	46	27	140
2014	Less than 3 years in the federal public service	5	9	18	19	35	4	10	63	17	91
2014	3 to 10 years in the federal public service	8	16	20	26	26	2	4	54	25	457
2014	11 to 20 years in the federal public service	6	14	28	30	19	1	2	50	20	285
2014	More than 20 years in the federal public service	7	11	29	23	26	1	3	51	19	206
2011	Less than 3 years in the federal public service	10	7	23	24	26	5	4	55	20	152
2011	3 to 10 years in the federal public service	12	17	24	26	15	1	5	44	31	380
2011	11 to 20 years in the federal public service	8	16	24	28	21	1	2	50	25	209
2011	More than 20 years in the federal public service	10	17	28	22	17	2	5	42	28	239
2008	Less than 3 years in the federal public service	7	8	22	23	29	4	7	59	17	123
2008	3 to 10 years in the federal public service	11	14	24	28	18	2	3	49	26	250
2008	11 to 20 years in the federal public service	9	13	35	19	18	2	3	39	23	124
2008	More than 20 years in the federal public service	10	17	28	22	17	1	6	41	29	180

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	11	17	32	20	7	6	59	22	132
2017	3 to 10 years in the federal public service	11	16	27	20	22	1	3	43	28	321
2017	11 to 20 years in the federal public service	9	9	25	24	26	2	5	53	20	243
2017	More than 20 years in the federal public service	10	12	23	27	21	0	6	52	23	141
2014	Less than 3 years in the federal public service	7	14	22	19	25	4	9	51	24	91
2014	3 to 10 years in the federal public service	10	11	28	24	22	1	4	48	22	459
2014	11 to 20 years in the federal public service	7	13	24	28	24	0	4	54	21	284
2014	More than 20 years in the federal public service	5	12	24	27	29	0	3	58	17	206
2011	Less than 3 years in the federal public service	11	16	19	21	21	4	8	47	31	152
2011	3 to 10 years in the federal public service	15	16	26	25	15	1	3	41	32	381
2011	11 to 20 years in the federal public service	10	16	29	22	20	0	2	43	27	208
2011	More than 20 years in the federal public service	10	16	26	20	21	1	7	44	28	239
2008	Less than 3 years in the federal public service	14	14	19	26	21	3	2	50	30	122
2008	3 to 10 years in the federal public service	12	11	27	23	22	2	3	47	24	250
2008	11 to 20 years in the federal public service	7	20	29	21	19	0	4	42	28	123
2008	More than 20 years in the federal public service	10	12	23	28	22	1	4	52	23	180

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	7	19	33	30	4	5	69	10	131
2017	3 to 10 years in the federal public service	6	11	30	29	21	1	2	52	17	321
2017	11 to 20 years in the federal public service	5	12	29	28	22	1	3	52	18	243
2017	More than 20 years in the federal public service	5	14	31	27	19	0	4	48	19	141
2014	Less than 3 years in the federal public service	2	2	11	37	37	1	9	83	5	91
2014	3 to 10 years in the federal public service	4	13	26	31	22	1	3	55	18	457
2014	11 to 20 years in the federal public service	3	12	27	36	19	0	3	57	16	283
2014	More than 20 years in the federal public service	2	12	31	30	22	0	3	54	15	206
2011	Less than 3 years in the federal public service	3	4	20	34	31	4	5	71	7	152
2011	3 to 10 years in the federal public service	7	12	28	30	20	0	4	52	19	382
2011	11 to 20 years in the federal public service	7	18	29	29	16	0	1	46	25	208
2011	More than 20 years in the federal public service	7	13	35	28	13	0	4	42	21	239
2008	Less than 3 years in the federal public service	2	3	20	33	37	2	3	73	6	123
2008	3 to 10 years in the federal public service	6	10	35	26	19	1	3	47	17	251
2008	11 to 20 years in the federal public service	10	18	31	22	16	0	2	39	29	125
2008	More than 20 years in the federal public service	9	17	31	23	16	0	2	41	27	179

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	7	22	30	22	4	9	60	15	132
2017	3 to 10 years in the federal public service	10	18	25	21	20	2	4	43	30	321
2017	11 to 20 years in the federal public service	11	20	32	17	16	1	2	34	33	243
2017	More than 20 years in the federal public service	15	22	25	20	15	0	3	36	38	140
2014	Less than 3 years in the federal public service	3	8	18	21	36	2	12	67	13	91
2014	3 to 10 years in the federal public service	12	20	25	17	21	2	3	40	34	457
2014	11 to 20 years in the federal public service	12	23	24	19	18	0	3	39	36	285
2014	More than 20 years in the federal public service	14	17	31	17	17	0	5	36	32	206
2011	Less than 3 years in the federal public service	10	8	19	26	22	5	9	57	21	151
2011	3 to 10 years in the federal public service	18	19	22	22	14	1	4	37	39	382
2011	11 to 20 years in the federal public service	18	26	26	15	14	0	1	29	45	209
2011	More than 20 years in the federal public service	17	21	28	19	11	0	4	32	39	240
2008	Less than 3 years in the federal public service	4	8	27	23	27	2	10	56	14	123
2008	3 to 10 years in the federal public service	12	18	21	24	18	1	6	45	32	251
2008	11 to 20 years in the federal public service	16	24	28	18	11	0	2	29	42	123
2008	More than 20 years in the federal public service	12	25	28	15	14	1	5	30	40	177

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	7	19	25	23	7	12	59	18	131
2017	3 to 10 years in the federal public service	7	14	27	22	23	3	3	49	23	323
2017	11 to 20 years in the federal public service	9	17	27	23	20	1	4	45	27	242
2017	More than 20 years in the federal public service	4	17	30	24	21	1	5	47	21	141
2014	Less than 3 years in the federal public service	1	10	16	16	38	6	14	67	14	90
2014	3 to 10 years in the federal public service	6	14	21	29	23	3	5	57	21	456
2014	11 to 20 years in the federal public service	5	11	27	30	22	1	4	54	17	285
2014	More than 20 years in the federal public service	4	12	25	26	29	0	4	57	16	206
2011	Less than 3 years in the federal public service	10	11	23	21	20	6	7	48	25	151
2011	3 to 10 years in the federal public service	14	16	24	22	16	2	5	42	32	377
2011	11 to 20 years in the federal public service	10	19	26	29	14	0	3	44	29	209
2011	More than 20 years in the federal public service	11	14	25	24	19	1	6	46	28	238
2008	Less than 3 years in the federal public service	2	16	28	17	21	12	3	45	22	123
2008	3 to 10 years in the federal public service	12	19	26	24	12	2	5	38	34	250
2008	11 to 20 years in the federal public service	9	21	30	22	12	1	6	36	32	125
2008	More than 20 years in the federal public service	14	18	28	26	8	1	6	37	34	180

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	6	22	28	19	6	11	57	16	132
2017	3 to 10 years in the federal public service	9	10	29	23	22	3	3	48	21	322
2017	11 to 20 years in the federal public service	6	12	29	29	20	1	3	50	19	243
2017	More than 20 years in the federal public service	7	11	35	22	20	1	5	44	19	140
2014	Less than 3 years in the federal public service	4	10	20	20	36	2	8	62	16	90
2014	3 to 10 years in the federal public service	8	15	31	22	19	2	3	44	24	458
2014	11 to 20 years in the federal public service	7	12	28	29	20	1	3	51	21	283
2014	More than 20 years in the federal public service	7	17	29	21	20	1	4	44	26	203

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	3	4	2	0	3	91	6	131
2017	3 to 10 years in the federal public service	67	20	5	6	1	0	1	88	7	323
2017	11 to 20 years in the federal public service	64	22	2	5	3	1	2	89	9	244
2017	More than 20 years in the federal public service	74	12	2	3	1	0	7	93	4	140
2014	Less than 3 years in the federal public service	84	9	2	0	1	1	3	97	1	91
2014	3 to 10 years in the federal public service	72	15	4	4	3	0	1	89	7	459
2014	11 to 20 years in the federal public service	70	18	3	6	2	0	2	89	8	286
2014	More than 20 years in the federal public service	71	18	3	2	2	0	4	92	5	205
2011	Less than 3 years in the federal public service	74	13	4	5	1	1	3	90	7	151
2011	3 to 10 years in the federal public service	68	17	6	6	2	0	1	87	7	384
2011	11 to 20 years in the federal public service	69	23	2	4	2	0	1	93	5	206
2011	More than 20 years in the federal public service	72	19	2	2	2	0	2	93	4	239
2008	Less than 3 years in the federal public service	62	18	4	7	5	2	3	84	12	123
2008	3 to 10 years in the federal public service	60	21	6	6	3	0	3	84	10	251
2008	11 to 20 years in the federal public service	68	21	4	2	2	0	2	91	5	125
2008	More than 20 years in the federal public service	68	17	7	3	3	0	2	87	7	181

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	24	12	4	6	8	7	75	11	132
2017	3 to 10 years in the federal public service	26	30	15	11	8	5	5	62	21	323
2017	11 to 20 years in the federal public service	32	27	17	8	7	5	3	65	16	244
2017	More than 20 years in the federal public service	41	29	13	1	7	5	4	77	9	141
2014	Less than 3 years in the federal public service	41	21	12	5	5	4	11	73	13	91
2014	3 to 10 years in the federal public service	27	29	13	12	9	5	5	62	23	459
2014	11 to 20 years in the federal public service	36	26	13	9	10	3	3	66	21	286
2014	More than 20 years in the federal public service	38	30	12	10	5	2	4	72	16	206

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	22	9	2	3	2	0	86	5	132
2017	3 to 10 years in the federal public service	44	30	9	9	8	0	0	74	17	323
2017	11 to 20 years in the federal public service	49	27	8	9	7	0	0	76	16	244
2017	More than 20 years in the federal public service	61	22	5	8	5	0	1	83	12	140
2014	Less than 3 years in the federal public service	52	23	9	10	2	0	4	78	13	91
2014	3 to 10 years in the federal public service	44	27	10	11	7	1	1	72	18	459
2014	11 to 20 years in the federal public service	50	26	8	8	8	0	0	76	16	286
2014	More than 20 years in the federal public service	52	29	7	6	4	0	1	82	11	206

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	15	3	2	1	1	80	5	132
2017	3 to 10 years in the federal public service	41	36	9	8	4	0	0	78	13	323
2017	11 to 20 years in the federal public service	43	33	7	10	5	2	0	78	15	242
2017	More than 20 years in the federal public service	43	35	6	6	6	1	3	81	13	141
2014	Less than 3 years in the federal public service	44	36	5	7	2	1	4	85	9	91
2014	3 to 10 years in the federal public service	35	40	7	11	3	1	2	77	15	458
2014	11 to 20 years in the federal public service	43	33	10	7	5	1	2	78	12	286
2014	More than 20 years in the federal public service	47	34	7	7	2	1	2	84	9	206
2011	Less than 3 years in the federal public service	49	26	9	7	3	5	1	80	11	152
2011	3 to 10 years in the federal public service	35	37	9	11	7	2	0	73	18	385
2011	11 to 20 years in the federal public service	43	29	14	8	5	0	1	73	13	208
2011	More than 20 years in the federal public service	45	32	11	6	3	2	2	79	9	239
2008	Less than 3 years in the federal public service	45	37	6	7	2	3	1	86	8	123
2008	3 to 10 years in the federal public service	39	33	10	10	6	2	0	74	16	251
2008	11 to 20 years in the federal public service	46	36	4	5	6	2	2	85	11	125
2008	More than 20 years in the federal public service	40	36	7	8	4	2	3	80	13	181

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	24	11	4	4	15	0	77	9	132
2017	3 to 10 years in the federal public service	33	32	12	10	7	6	0	69	18	322
2017	11 to 20 years in the federal public service	47	24	8	10	4	7	1	77	15	244
2017	More than 20 years in the federal public service	52	18	9	5	10	4	3	75	16	141
2014	Less than 3 years in the federal public service	45	24	10	4	2	9	5	81	8	91
2014	3 to 10 years in the federal public service	35	30	9	11	6	8	1	72	19	459
2014	11 to 20 years in the federal public service	42	22	11	8	8	7	2	71	17	286
2014	More than 20 years in the federal public service	47	21	12	7	4	4	4	75	13	205
2011	Less than 3 years in the federal public service	47	18	8	7	4	15	1	78	13	151
2011	3 to 10 years in the federal public service	38	27	11	8	10	6	0	69	19	383
2011	11 to 20 years in the federal public service	48	21	13	6	8	3	2	72	15	208
2011	More than 20 years in the federal public service	44	27	11	5	6	5	1	76	12	239
2008	Less than 3 years in the federal public service	45	23	13	6	0	12	2	78	7	123
2008	3 to 10 years in the federal public service	39	18	13	14	8	7	1	62	23	251
2008	11 to 20 years in the federal public service	50	28	7	3	6	3	2	82	10	125
2008	More than 20 years in the federal public service	45	22	14	7	5	3	4	72	13	181

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	19	13	9	4	26	4	62	19	131
2017	3 to 10 years in the federal public service	10	24	19	15	10	19	3	44	32	323
2017	11 to 20 years in the federal public service	18	31	14	12	7	13	4	60	23	244
2017	More than 20 years in the federal public service	28	25	17	7	9	10	4	63	18	140
2014	Less than 3 years in the federal public service	21	11	13	13	8	25	9	48	32	91
2014	3 to 10 years in the federal public service	14	23	15	16	13	16	4	45	36	459
2014	11 to 20 years in the federal public service	19	26	13	13	11	13	5	54	30	286
2014	More than 20 years in the federal public service	23	27	18	11	6	10	4	59	20	206

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	31	2	2	1	0	95	3	132
2017	3 to 10 years in the federal public service	44	38	5	8	4	0	83	12	321
2017	11 to 20 years in the federal public service	55	32	6	4	3	0	88	7	244
2017	More than 20 years in the federal public service	57	26	6	6	4	1	84	10	141
2014	Less than 3 years in the federal public service	63	26	3	4	1	2	91	6	91
2014	3 to 10 years in the federal public service	45	36	8	7	3	0	82	10	459
2014	11 to 20 years in the federal public service	49	31	7	8	4	0	81	12	286
2014	More than 20 years in the federal public service	52	31	7	5	3	1	84	9	206

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	26	9	6	2	0	0	83	8	132
2017	3 to 10 years in the federal public service	39	38	9	7	5	0	2	78	12	323
2017	11 to 20 years in the federal public service	44	28	9	14	4	0	0	73	18	244
2017	More than 20 years in the federal public service	45	31	11	5	5	1	3	78	10	140
2014	Less than 3 years in the federal public service	51	33	5	5	2	1	2	86	8	91
2014	3 to 10 years in the federal public service	42	34	11	7	5	0	2	77	12	459
2014	11 to 20 years in the federal public service	44	31	11	7	6	0	2	76	13	285
2014	More than 20 years in the federal public service	43	32	11	7	4	0	3	77	11	206
2011	Less than 3 years in the federal public service	42	37	5	10	4	1	2	80	14	151
2011	3 to 10 years in the federal public service	36	33	12	10	8	0	1	70	18	385
2011	11 to 20 years in the federal public service	38	32	13	11	5	0	1	71	16	209
2011	More than 20 years in the federal public service	36	35	14	9	4	0	4	73	13	240
2008	Less than 3 years in the federal public service	38	32	16	9	2	1	2	72	11	123
2008	3 to 10 years in the federal public service	32	33	12	9	11	1	1	67	21	251
2008	11 to 20 years in the federal public service	36	37	6	10	6	2	3	76	18	125
2008	More than 20 years in the federal public service	31	34	14	11	6	1	3	68	17	180

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	21	6	0	2	2	0	91	2	132
2017	3 to 10 years in the federal public service	43	31	11	5	5	2	2	77	11	323
2017	11 to 20 years in the federal public service	47	29	9	8	4	3	0	79	12	244
2017	More than 20 years in the federal public service	51	24	8	5	5	2	4	80	11	140
2014	Less than 3 years in the federal public service	63	23	8	2	1	0	3	89	3	91
2014	3 to 10 years in the federal public service	52	26	8	5	4	1	2	82	10	458
2014	11 to 20 years in the federal public service	49	28	10	7	4	1	2	79	11	285
2014	More than 20 years in the federal public service	48	31	11	2	3	0	4	83	6	206
2011	Less than 3 years in the federal public service	56	22	8	7	3	1	3	82	10	151
2011	3 to 10 years in the federal public service	42	29	11	8	7	2	1	73	15	385
2011	11 to 20 years in the federal public service	38	31	15	8	5	2	1	71	13	209
2011	More than 20 years in the federal public service	39	34	12	6	5	1	4	76	12	240
2008	Less than 3 years in the federal public service	48	27	10	5	3	6	2	81	9	123
2008	3 to 10 years in the federal public service	37	29	14	6	10	3	1	69	17	251
2008	11 to 20 years in the federal public service	41	31	10	6	6	3	2	76	13	125
2008	More than 20 years in the federal public service	42	28	12	9	4	1	3	73	14	180

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	27	4	2	1	1	1	93	3	132
2017	3 to 10 years in the federal public service	41	37	10	5	5	1	1	80	10	321
2017	11 to 20 years in the federal public service	46	32	8	8	4	0	1	79	12	244
2017	More than 20 years in the federal public service	48	29	10	5	6	0	3	79	11	140
2014	Less than 3 years in the federal public service	56	27	4	8	1	1	2	86	9	91
2014	3 to 10 years in the federal public service	46	30	12	7	4	0	1	77	11	459
2014	11 to 20 years in the federal public service	44	33	8	10	5	0	1	78	14	286
2014	More than 20 years in the federal public service	50	31	9	3	4	0	3	83	8	206
2011	Less than 3 years in the federal public service	47	31	7	7	3	2	2	82	11	150
2011	3 to 10 years in the federal public service	38	34	9	10	8	0	0	73	18	383
2011	11 to 20 years in the federal public service	41	33	10	7	8	0	1	74	16	209
2011	More than 20 years in the federal public service	42	29	11	9	6	1	3	74	15	239
2008	Less than 3 years in the federal public service	41	38	10	5	2	2	2	83	7	123
2008	3 to 10 years in the federal public service	33	32	12	10	11	0	1	67	21	251
2008	11 to 20 years in the federal public service	44	30	7	6	8	2	2	78	15	125
2008	More than 20 years in the federal public service	35	34	12	9	7	0	3	71	17	180

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	8	1	1	1	0	1	97	2	132
2017	3 to 10 years in the federal public service	77	14	3	2	2	0	2	93	4	322
2017	11 to 20 years in the federal public service	84	9	3	3	0	0	1	94	3	244
2017	More than 20 years in the federal public service	83	6	4	0	0	0	7	96	0	140
2014	Less than 3 years in the federal public service	86	8	1	0	0	0	5	99	0	91
2014	3 to 10 years in the federal public service	83	11	2	2	1	0	2	95	3	459
2014	11 to 20 years in the federal public service	80	10	2	5	2	0	2	91	7	286
2014	More than 20 years in the federal public service	78	9	2	2	1	0	7	94	4	205
2011	Less than 3 years in the federal public service	84	8	1	1	1	1	4	98	2	149
2011	3 to 10 years in the federal public service	78	13	3	3	2	0	1	92	5	385
2011	11 to 20 years in the federal public service	79	10	3	3	2	0	2	91	5	209
2011	More than 20 years in the federal public service	81	11	2	1	2	0	4	95	3	238
2008	Less than 3 years in the federal public service	76	11	3	7	2	1	2	88	8	123
2008	3 to 10 years in the federal public service	78	10	4	4	1	0	3	91	5	251
2008	11 to 20 years in the federal public service	73	15	2	6	0	0	4	92	6	125
2008	More than 20 years in the federal public service	75	12	3	4	2	0	3	90	7	179

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	3	0	2	2	3	94	2	132
2017	3 to 10 years in the federal public service	60	22	5	3	5	1	3	86	9	322
2017	11 to 20 years in the federal public service	59	23	4	7	3	2	3	85	10	244
2017	More than 20 years in the federal public service	64	20	2	5	1	2	6	92	6	138
2014	Less than 3 years in the federal public service	69	12	3	4	0	1	10	91	5	91
2014	3 to 10 years in the federal public service	59	17	5	5	7	3	4	82	13	458
2014	11 to 20 years in the federal public service	52	22	7	4	8	2	6	80	13	286
2014	More than 20 years in the federal public service	49	23	7	3	4	3	11	83	8	206
2011	Less than 3 years in the federal public service	47	18	7	10	8	5	5	72	19	152
2011	3 to 10 years in the federal public service	41	28	8	8	9	2	5	74	18	383
2011	11 to 20 years in the federal public service	36	32	9	8	9	0	5	72	18	208
2011	More than 20 years in the federal public service	46	19	9	5	8	2	12	75	14	239

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	16	7	1	1	1	0	92	1	132
2017	3 to 10 years in the federal public service	57	26	6	4	4	1	2	86	8	322
2017	11 to 20 years in the federal public service	59	22	7	9	3	0	1	81	12	244
2017	More than 20 years in the federal public service	59	23	5	4	6	1	3	85	10	140

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	22	3	1	1	1	1	95	2	132
2017	3 to 10 years in the federal public service	60	26	7	2	3	1	2	88	5	322
2017	11 to 20 years in the federal public service	58	23	7	6	5	1	0	81	11	244
2017	More than 20 years in the federal public service	59	24	9	1	4	0	3	85	5	140

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	22	3	5	1	0	91	6	132
2017	3 to 10 years in the federal public service	51	27	8	7	5	2	79	12	321
2017	11 to 20 years in the federal public service	54	22	10	8	5	0	76	14	243
2017	More than 20 years in the federal public service	55	26	8	4	5	3	83	9	141
2014	Less than 3 years in the federal public service	62	20	7	8	1	3	84	9	91
2014	3 to 10 years in the federal public service	54	26	10	5	5	1	80	10	458
2014	11 to 20 years in the federal public service	56	23	9	6	5	1	80	11	285
2014	More than 20 years in the federal public service	54	27	8	5	4	3	83	9	206

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	46	16	8	0	8	0	74	8	12
2017	3 to 10 years in the federal public service	36	30	9	7	3	1	14	78	12	65
2017	11 to 20 years in the federal public service	38	28	13	10	3	0	8	71	14	96
2017	More than 20 years in the federal public service	47	31	5	3	8	0	5	83	12	71
2014	3 to 10 years in the federal public service	30	33	12	9	4	4	9	72	14	81
2014	11 to 20 years in the federal public service	38	37	4	5	2	5	9	87	8	98
2014	More than 20 years in the federal public service	43	31	9	4	3	0	9	82	8	96

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	28	7	1	2	8	0	89	3	132
2017	3 to 10 years in the federal public service	30	34	16	10	6	4	0	67	17	323
2017	11 to 20 years in the federal public service	32	32	13	10	11	2	0	66	21	244
2017	More than 20 years in the federal public service	46	27	9	7	9	1	1	74	17	141
2014	Less than 3 years in the federal public service	60	23	3	2	3	7	1	90	6	91
2014	3 to 10 years in the federal public service	36	35	11	8	7	3	0	73	16	458
2014	11 to 20 years in the federal public service	34	33	12	9	9	2	0	68	19	286
2014	More than 20 years in the federal public service	42	29	12	8	5	3	1	74	14	205
2011	Less than 3 years in the federal public service	43	28	9	6	5	8	1	77	12	150
2011	3 to 10 years in the federal public service	26	29	18	14	10	4	0	56	25	383
2011	11 to 20 years in the federal public service	29	31	15	10	13	3	0	61	23	206
2011	More than 20 years in the federal public service	32	32	14	10	7	4	2	68	17	239

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	32	8	2	2	4	0	88	5	132
2017	3 to 10 years in the federal public service	33	29	17	14	6	2	0	62	21	323
2017	11 to 20 years in the federal public service	33	32	14	11	10	1	0	65	21	243
2017	More than 20 years in the federal public service	42	26	12	11	8	1	1	69	19	139
2014	Less than 3 years in the federal public service	58	24	6	4	3	4	0	86	8	90
2014	3 to 10 years in the federal public service	36	31	14	10	8	1	0	68	18	459
2014	11 to 20 years in the federal public service	31	33	14	12	9	0	0	65	21	285
2014	More than 20 years in the federal public service	40	31	12	9	6	1	1	72	16	205
2011	Less than 3 years in the federal public service	45	30	8	7	6	3	1	78	14	150
2011	3 to 10 years in the federal public service	24	30	18	10	15	2	0	55	26	384
2011	11 to 20 years in the federal public service	26	31	14	11	15	1	1	59	26	207
2011	More than 20 years in the federal public service	31	29	16	11	10	3	2	62	21	238
2008	Less than 3 years in the federal public service	41	31	15	5	3	3	1	76	9	121
2008	3 to 10 years in the federal public service	26	27	17	13	14	2	1	54	28	250
2008	11 to 20 years in the federal public service	33	30	14	10	10	2	2	65	21	125
2008	More than 20 years in the federal public service	34	28	18	7	9	2	3	65	17	181

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	27	13	5	4	10	0	76	10	131
2017	3 to 10 years in the federal public service	25	30	18	15	9	3	0	57	24	323
2017	11 to 20 years in the federal public service	25	36	11	15	11	3	0	63	26	244
2017	More than 20 years in the federal public service	34	31	14	10	8	2	1	66	19	141
2014	Less than 3 years in the federal public service	47	26	9	9	3	5	0	78	13	91
2014	3 to 10 years in the federal public service	26	33	15	14	8	4	0	62	23	458
2014	11 to 20 years in the federal public service	26	34	16	13	9	2	0	62	22	286
2014	More than 20 years in the federal public service	33	29	17	11	5	4	1	65	17	206
2011	Less than 3 years in the federal public service	31	36	7	12	7	6	1	72	20	151
2011	3 to 10 years in the federal public service	19	32	18	13	14	4	0	53	28	383
2011	11 to 20 years in the federal public service	18	36	20	14	9	2	0	55	24	208
2011	More than 20 years in the federal public service	21	35	21	11	7	4	1	59	18	240
2008	Less than 3 years in the federal public service	29	31	17	9	4	10	0	67	14	123
2008	3 to 10 years in the federal public service	20	31	17	16	10	4	0	54	28	251
2008	11 to 20 years in the federal public service	19	46	14	9	8	2	2	68	18	125
2008	More than 20 years in the federal public service	27	32	18	12	8	3	1	61	21	181

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	26	8	6	4	5	0	81	11	132
2017	3 to 10 years in the federal public service	30	31	16	10	8	4	0	64	19	323
2017	11 to 20 years in the federal public service	29	29	13	12	14	4	0	60	27	244
2017	More than 20 years in the federal public service	42	28	11	5	9	3	2	73	15	141
2014	Less than 3 years in the federal public service	49	21	7	8	8	8	0	76	17	91
2014	3 to 10 years in the federal public service	30	27	16	12	10	4	0	60	23	459
2014	11 to 20 years in the federal public service	32	29	13	10	12	2	0	63	23	286
2014	More than 20 years in the federal public service	36	26	17	9	5	5	1	66	15	206
2011	Less than 3 years in the federal public service	35	30	10	10	7	7	1	71	18	152
2011	3 to 10 years in the federal public service	24	30	17	10	14	6	0	57	26	383
2011	11 to 20 years in the federal public service	26	29	16	14	9	6	0	58	25	209
2011	More than 20 years in the federal public service	30	32	15	9	9	4	1	66	19	239
2008	Less than 3 years in the federal public service	33	32	17	6	4	9	0	71	11	123
2008	3 to 10 years in the federal public service	24	21	20	14	14	8	1	49	30	251
2008	11 to 20 years in the federal public service	30	33	10	11	10	5	2	67	22	125
2008	More than 20 years in the federal public service	27	35	15	6	7	7	2	68	15	181

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	37	9	7	2	4	1	80	10	132
2017	3 to 10 years in the federal public service	24	32	14	17	11	1	0	57	28	323
2017	11 to 20 years in the federal public service	23	37	11	18	10	2	0	61	28	243
2017	More than 20 years in the federal public service	34	34	10	12	9	0	1	68	22	141
2014	Less than 3 years in the federal public service	46	24	10	5	7	7	1	76	13	91
2014	3 to 10 years in the federal public service	24	33	15	17	10	2	0	58	27	459
2014	11 to 20 years in the federal public service	28	32	14	15	10	0	1	61	25	286
2014	More than 20 years in the federal public service	33	33	13	13	7	1	1	66	20	206
2011	Less than 3 years in the federal public service	27	35	11	18	4	5	1	66	23	152
2011	3 to 10 years in the federal public service	18	32	13	19	17	2	0	50	36	383
2011	11 to 20 years in the federal public service	18	39	11	18	13	2	0	57	31	209
2011	More than 20 years in the federal public service	24	31	18	14	9	3	1	57	24	239
2008	Less than 3 years in the federal public service	31	37	15	13	2	2	0	70	15	122
2008	3 to 10 years in the federal public service	18	30	16	19	16	2	0	49	35	251
2008	11 to 20 years in the federal public service	20	44	12	14	9	1	1	65	23	125
2008	More than 20 years in the federal public service	29	39	9	15	8	1	0	68	23	181

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	40	7	2	1	1	1	89	4	132
2017	3 to 10 years in the federal public service	33	38	12	10	5	0	0	72	15	323
2017	11 to 20 years in the federal public service	34	38	14	8	5	1	0	72	14	244
2017	More than 20 years in the federal public service	41	39	6	8	7	0	0	80	14	141
2014	Less than 3 years in the federal public service	57	32	8	1	0	2	0	91	1	91
2014	3 to 10 years in the federal public service	40	37	11	8	4	1	0	77	12	459
2014	11 to 20 years in the federal public service	33	39	14	9	5	0	0	72	14	286
2014	More than 20 years in the federal public service	42	42	10	2	4	0	0	84	6	206
2011	Less than 3 years in the federal public service	39	34	15	6	4	1	1	74	10	151
2011	3 to 10 years in the federal public service	30	36	12	12	8	1	0	67	20	384
2011	11 to 20 years in the federal public service	32	35	15	8	8	1	0	69	16	208
2011	More than 20 years in the federal public service	34	38	13	9	4	2	1	74	13	238

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	22	5	1	1	1	1	92	3	132
2017	3 to 10 years in the federal public service	47	43	6	2	0	1	0	91	3	323
2017	11 to 20 years in the federal public service	51	34	8	3	1	2	0	88	4	243
2017	More than 20 years in the federal public service	54	35	4	2	3	2	1	91	5	140
2014	Less than 3 years in the federal public service	63	27	5	1	0	2	1	93	1	91
2014	3 to 10 years in the federal public service	47	39	8	3	0	2	0	88	4	459
2014	11 to 20 years in the federal public service	54	32	6	5	1	1	1	88	6	286
2014	More than 20 years in the federal public service	57	32	5	3	0	2	0	91	3	206
2011	Less than 3 years in the federal public service	49	33	9	3	2	3	1	86	5	149
2011	3 to 10 years in the federal public service	39	37	12	4	3	4	0	80	7	384
2011	11 to 20 years in the federal public service	40	43	9	3	2	2	0	85	5	209
2011	More than 20 years in the federal public service	48	38	7	2	1	3	0	89	3	238

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	28	10	3	1	5	2	85	4	132
2017	3 to 10 years in the federal public service	37	32	12	11	5	3	0	72	16	323
2017	11 to 20 years in the federal public service	41	30	11	11	5	2	1	73	16	243
2017	More than 20 years in the federal public service	50	32	10	3	3	0	2	83	6	141
2014	Less than 3 years in the federal public service	55	25	7	3	1	2	7	88	5	91
2014	3 to 10 years in the federal public service	43	30	11	8	5	2	1	75	13	459
2014	11 to 20 years in the federal public service	47	32	7	6	8	0	0	79	14	286
2014	More than 20 years in the federal public service	52	31	7	5	2	2	1	86	8	206
2011	Less than 3 years in the federal public service	42	26	10	7	6	6	2	75	14	152
2011	3 to 10 years in the federal public service	36	29	10	10	9	4	1	68	21	382
2011	11 to 20 years in the federal public service	36	35	12	7	7	2	1	74	14	208
2011	More than 20 years in the federal public service	51	28	8	4	5	2	1	82	9	239
2008	Less than 3 years in the federal public service	44	29	7	10	6	3	2	77	16	123
2008	3 to 10 years in the federal public service	31	32	13	12	7	4	1	66	21	251
2008	11 to 20 years in the federal public service	38	42	3	5	6	5	1	85	12	125
2008	More than 20 years in the federal public service	43	29	13	5	4	3	2	76	10	181

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	25	19	8	1	9	2	68	11	132
2017	3 to 10 years in the federal public service	25	29	21	11	8	6	1	57	21	323
2017	11 to 20 years in the federal public service	30	30	17	10	6	6	0	64	17	244
2017	More than 20 years in the federal public service	41	25	15	10	5	3	1	69	16	141
2014	Less than 3 years in the federal public service	37	27	13	3	3	9	7	77	8	91
2014	3 to 10 years in the federal public service	29	32	16	11	5	5	1	66	17	459
2014	11 to 20 years in the federal public service	36	30	14	10	6	4	0	68	17	285
2014	More than 20 years in the federal public service	37	36	14	4	4	4	0	77	9	206
2011	Less than 3 years in the federal public service	20	33	18	11	6	11	1	60	20	149
2011	3 to 10 years in the federal public service	22	28	18	14	9	7	1	55	25	384
2011	11 to 20 years in the federal public service	19	39	23	9	6	3	0	60	16	207
2011	More than 20 years in the federal public service	26	35	16	7	6	6	3	68	14	237

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	21	6	7	4	22	5	77	15	132
2017	3 to 10 years in the federal public service	21	16	18	15	15	12	4	43	36	323
2017	11 to 20 years in the federal public service	17	21	20	10	14	12	5	46	29	244
2017	More than 20 years in the federal public service	30	25	18	9	11	4	4	59	21	140
2014	Less than 3 years in the federal public service	30	14	10	5	4	20	16	69	16	91
2014	3 to 10 years in the federal public service	19	19	17	15	13	12	5	45	34	459
2014	11 to 20 years in the federal public service	23	18	15	13	14	10	7	50	32	286
2014	More than 20 years in the federal public service	26	17	20	8	10	9	10	53	23	206
2011	Less than 3 years in the federal public service	25	20	14	7	7	21	5	62	19	150
2011	3 to 10 years in the federal public service	16	18	16	16	16	13	5	43	38	383
2011	11 to 20 years in the federal public service	14	23	20	12	15	13	4	44	32	207
2011	More than 20 years in the federal public service	23	19	21	12	9	8	8	50	25	239

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	13	4	3	1	3	3	92	4	132
2017	3 to 10 years in the federal public service	60	25	5	5	2	0	3	88	7	322
2017	11 to 20 years in the federal public service	60	24	5	7	1	1	2	87	8	244
2017	More than 20 years in the federal public service	67	19	8	1	1	0	5	90	2	140
2014	Less than 3 years in the federal public service	78	11	1	2	0	3	4	96	2	91
2014	3 to 10 years in the federal public service	65	19	7	4	2	1	2	86	6	458
2014	11 to 20 years in the federal public service	63	20	7	5	3	0	1	85	9	285
2014	More than 20 years in the federal public service	67	19	6	2	1	0	4	90	3	206

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	15	1	2	1	3	4	96	3	132
2017	3 to 10 years in the federal public service	62	24	6	2	1	2	3	91	3	323
2017	11 to 20 years in the federal public service	68	17	5	1	1	3	4	92	2	243
2017	More than 20 years in the federal public service	71	16	4	1	0	2	5	94	1	141
2014	Less than 3 years in the federal public service	69	12	2	3	0	7	7	94	4	91
2014	3 to 10 years in the federal public service	70	15	5	2	0	3	4	92	3	459
2014	11 to 20 years in the federal public service	67	21	3	2	2	1	2	92	5	284
2014	More than 20 years in the federal public service	73	14	6	1	1	2	2	91	3	206
2011	Less than 3 years in the federal public service	61	13	5	2	1	5	13	90	4	152
2011	3 to 10 years in the federal public service	63	20	6	3	2	2	4	88	5	384
2011	11 to 20 years in the federal public service	63	22	6	2	1	1	4	90	4	209
2011	More than 20 years in the federal public service	71	17	4	1	2	1	4	93	3	240
2008	Less than 3 years in the federal public service	64	14	8	3	0	6	5	87	4	123
2008	3 to 10 years in the federal public service	62	21	7	2	1	2	4	90	3	250
2008	11 to 20 years in the federal public service	66	19	6	2	0	2	5	91	2	125
2008	More than 20 years in the federal public service	65	17	8	2	2	2	4	87	5	181

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	35	9	4	3	9	0	82	8	131
2017	3 to 10 years in the federal public service	33	29	13	14	7	4	0	65	21	323
2017	11 to 20 years in the federal public service	36	33	10	9	6	6	0	73	16	243
2017	More than 20 years in the federal public service	45	28	8	8	8	1	1	76	16	141
2014	Less than 3 years in the federal public service	51	16	10	5	3	12	2	78	10	91
2014	3 to 10 years in the federal public service	35	31	12	11	8	3	1	68	19	458
2014	11 to 20 years in the federal public service	37	29	13	13	7	1	0	67	20	284
2014	More than 20 years in the federal public service	38	32	11	9	5	5	0	74	15	206
2011	Less than 3 years in the federal public service	29	27	11	13	9	7	3	63	25	151
2011	3 to 10 years in the federal public service	27	27	15	13	14	2	1	56	29	385
2011	11 to 20 years in the federal public service	25	33	14	10	16	2	0	59	27	208
2011	More than 20 years in the federal public service	34	32	12	8	8	3	2	70	17	240
2008	Less than 3 years in the federal public service	33	35	19	7	2	4	0	71	9	123
2008	3 to 10 years in the federal public service	27	33	16	12	11	1	1	61	23	251
2008	11 to 20 years in the federal public service	34	38	12	5	9	2	1	74	14	125
2008	More than 20 years in the federal public service	36	35	10	8	9	0	1	72	17	181

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	26	11	10	10	11	3	64	23	131
2017	3 to 10 years in the federal public service	18	20	13	19	20	3	6	42	44	320
2017	11 to 20 years in the federal public service	15	21	11	19	23	4	7	41	47	244
2017	More than 20 years in the federal public service	17	15	12	16	24	1	15	38	48	141
2014	Less than 3 years in the federal public service	33	13	12	13	9	3	16	58	27	91
2014	3 to 10 years in the federal public service	16	23	12	16	26	2	5	42	45	459
2014	11 to 20 years in the federal public service	13	16	14	20	24	1	12	33	51	286
2014	More than 20 years in the federal public service	15	17	15	16	21	2	15	38	44	206
2011	Less than 3 years in the federal public service	17	16	14	19	22	6	7	38	47	152
2011	3 to 10 years in the federal public service	10	20	13	20	32	1	4	32	54	385
2011	11 to 20 years in the federal public service	7	16	18	22	27	2	8	25	55	209
2011	More than 20 years in the federal public service	9	15	16	17	26	1	16	28	52	240
2008	Less than 3 years in the federal public service	17	22	19	18	14	7	3	44	35	122
2008	3 to 10 years in the federal public service	10	20	16	20	31	1	2	30	53	249
2008	11 to 20 years in the federal public service	8	29	13	13	27	2	8	41	45	125
2008	More than 20 years in the federal public service	12	17	15	17	27	1	11	33	50	179

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	39	9	6	1	2	1	84	7	130
2017	3 to 10 years in the federal public service	27	40	16	9	5	3	0	69	14	323
2017	11 to 20 years in the federal public service	33	36	14	11	4	1	0	70	15	242
2017	More than 20 years in the federal public service	40	34	13	6	5	1	1	75	11	141

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	10	1	1	3	1	88	2	131
2017	3 to 10 years in the federal public service	40	36	12	5	3	4	0	79	8	323
2017	11 to 20 years in the federal public service	45	30	12	6	2	3	1	78	9	244
2017	More than 20 years in the federal public service	53	27	14	4	1	1	1	81	5	140
2014	Less than 3 years in the federal public service	63	24	5	2	0	3	2	92	2	91
2014	3 to 10 years in the federal public service	44	32	11	5	2	5	1	81	7	459
2014	11 to 20 years in the federal public service	47	32	9	3	4	3	2	83	7	286
2014	More than 20 years in the federal public service	51	27	11	5	1	4	0	82	7	206

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	28	1	2	1	2	1	96	3	132
2017	3 to 10 years in the federal public service	43	41	8	5	3	1	0	84	7	321
2017	11 to 20 years in the federal public service	47	33	11	6	2	1	0	81	8	242
2017	More than 20 years in the federal public service	54	32	7	4	3	0	0	86	7	140
2014	Less than 3 years in the federal public service	70	21	2	4	0	1	1	93	5	90
2014	3 to 10 years in the federal public service	44	36	12	5	2	1	1	81	7	459
2014	11 to 20 years in the federal public service	45	34	10	6	4	1	1	80	10	286
2014	More than 20 years in the federal public service	54	30	7	4	2	2	0	86	7	206
2011	Less than 3 years in the federal public service	53	28	11	2	2	3	1	84	5	151
2011	3 to 10 years in the federal public service	36	36	14	7	6	2	0	73	13	383
2011	11 to 20 years in the federal public service	34	39	13	8	5	1	0	74	14	208
2011	More than 20 years in the federal public service	42	38	12	4	3	1	1	81	7	239

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	3	0	2	0	0	95	2	132
2017	3 to 10 years in the federal public service	49	38	7	3	3	0	0	87	6	320
2017	11 to 20 years in the federal public service	53	30	8	5	3	0	0	83	9	242
2017	More than 20 years in the federal public service	60	29	3	3	5	0	0	89	8	141
2014	Less than 3 years in the federal public service	79	14	3	3	0	0	0	93	3	91
2014	3 to 10 years in the federal public service	55	32	7	5	2	0	0	87	7	459
2014	11 to 20 years in the federal public service	56	29	8	2	5	0	0	85	7	286
2014	More than 20 years in the federal public service	58	31	4	3	3	0	0	90	6	206
2011	Less than 3 years in the federal public service	66	23	5	2	3	1	1	90	5	150
2011	3 to 10 years in the federal public service	43	34	11	7	5	0	0	77	12	383
2011	11 to 20 years in the federal public service	44	31	12	6	6	0	0	76	12	209
2011	More than 20 years in the federal public service	49	34	7	4	5	0	1	84	8	239
2008	Less than 3 years in the federal public service	58	29	7	4	1	1	0	88	5	121
2008	3 to 10 years in the federal public service	39	33	13	9	5	0	1	73	14	251
2008	11 to 20 years in the federal public service	44	38	8	3	6	0	1	83	9	125
2008	More than 20 years in the federal public service	46	34	9	4	7	0	0	80	11	181

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	15	7	4	3	1	0	85	7	132
2017	3 to 10 years in the federal public service	41	29	18	7	6	0	0	70	13	322
2017	11 to 20 years in the federal public service	43	28	14	6	7	1	0	72	14	243
2017	More than 20 years in the federal public service	48	30	9	8	4	0	0	78	12	140
2014	Less than 3 years in the federal public service	62	24	8	4	1	0	1	87	6	91
2014	3 to 10 years in the federal public service	42	27	15	8	6	1	0	70	15	459
2014	11 to 20 years in the federal public service	38	30	16	10	5	0	0	69	15	286
2014	More than 20 years in the federal public service	44	29	13	6	5	2	0	75	12	205
2011	Less than 3 years in the federal public service	49	29	10	6	5	1	1	79	11	152
2011	3 to 10 years in the federal public service	29	29	18	11	12	1	0	59	23	384
2011	11 to 20 years in the federal public service	33	29	19	8	10	0	0	62	19	208
2011	More than 20 years in the federal public service	36	30	15	8	9	1	0	68	17	239

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	5	3	3	1	0	90	6	132
2017	3 to 10 years in the federal public service	40	32	15	9	4	0	0	72	13	322
2017	11 to 20 years in the federal public service	43	30	15	8	5	0	0	73	12	242
2017	More than 20 years in the federal public service	52	31	8	4	6	0	0	83	10	140
2014	Less than 3 years in the federal public service	60	26	6	8	1	0	0	86	9	90
2014	3 to 10 years in the federal public service	42	29	13	11	5	0	0	71	16	459
2014	11 to 20 years in the federal public service	40	33	13	9	5	0	0	73	14	286
2014	More than 20 years in the federal public service	46	30	11	10	3	1	0	76	13	206
2011	Less than 3 years in the federal public service	48	30	11	6	3	1	1	79	10	152
2011	3 to 10 years in the federal public service	28	33	15	13	10	1	0	61	23	382
2011	11 to 20 years in the federal public service	37	30	13	12	7	0	0	67	19	207
2011	More than 20 years in the federal public service	35	36	13	8	8	1	0	71	16	240
2008	Less than 3 years in the federal public service	41	35	14	7	2	1	0	76	10	123
2008	3 to 10 years in the federal public service	32	32	18	12	6	0	0	65	18	251
2008	11 to 20 years in the federal public service	40	35	10	10	5	1	0	76	15	125
2008	More than 20 years in the federal public service	44	32	9	8	7	0	0	76	14	180

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	17	12	4	6	5	1	77	10	132
2017	3 to 10 years in the federal public service	37	24	17	9	10	2	0	63	19	322
2017	11 to 20 years in the federal public service	39	17	18	13	9	4	0	58	22	243
2017	More than 20 years in the federal public service	48	23	15	6	7	1	1	72	13	140
2014	Less than 3 years in the federal public service	49	14	13	5	8	4	5	71	15	91
2014	3 to 10 years in the federal public service	40	19	15	13	10	2	1	60	24	459
2014	11 to 20 years in the federal public service	37	20	16	15	9	3	1	59	25	286
2014	More than 20 years in the federal public service	43	21	12	6	11	4	2	68	19	205
2011	Less than 3 years in the federal public service	43	20	16	8	8	4	2	66	17	151
2011	3 to 10 years in the federal public service	26	23	18	14	15	4	0	51	30	384
2011	11 to 20 years in the federal public service	35	23	13	11	14	5	0	61	26	208
2011	More than 20 years in the federal public service	38	27	14	10	6	3	2	68	17	239
2008	Less than 3 years in the federal public service	36	22	15	16	7	3	0	60	25	122
2008	3 to 10 years in the federal public service	24	23	20	16	12	4	1	49	29	251
2008	11 to 20 years in the federal public service	33	27	16	13	9	2	0	61	22	125
2008	More than 20 years in the federal public service	39	22	14	9	10	4	1	64	21	181

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	29	41	31	132
2017	3 to 10 years in the federal public service	32	33	35	322
2017	11 to 20 years in the federal public service	24	40	35	243
2017	More than 20 years in the federal public service	24	41	35	141
2014	Less than 3 years in the federal public service	30	36	34	91
2014	3 to 10 years in the federal public service	34	34	32	459
2014	11 to 20 years in the federal public service	25	38	37	286
2014	More than 20 years in the federal public service	34	36	29	206
2011	Less than 3 years in the federal public service	39	30	30	152
2011	3 to 10 years in the federal public service	34	32	34	385
2011	11 to 20 years in the federal public service	30	42	28	209
2011	More than 20 years in the federal public service	33	40	27	240

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	11	30	10	41	8	39
2017	3 to 10 years in the federal public service	1	15	60	5	14	5	103
2017	11 to 20 years in the federal public service	13	8	67	5	0	7	62
2017	More than 20 years in the federal public service	65	5	21	0	6	3	34
2014	Less than 3 years in the federal public service	4	4	48	19	9999	26	27
2014	3 to 10 years in the federal public service	5	16	65	3	9999	10	156
2014	11 to 20 years in the federal public service	11	7	57	11	9999	14	72
2014	More than 20 years in the federal public service	54	0	31	10	9999	6	71
2011	Less than 3 years in the federal public service	0	21	45	11	9999	23	59
2011	3 to 10 years in the federal public service	5	9	72	6	9999	8	129
2011	11 to 20 years in the federal public service	12	3	78	3	9999	4	63
2011	More than 20 years in the federal public service	62	3	26	7	9999	2	80

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	132
2017	3 to 10 years in the federal public service	19	81	322
2017	11 to 20 years in the federal public service	20	80	243
2017	More than 20 years in the federal public service	18	82	141
2014	3 to 10 years in the federal public service	17	83	459
2014	11 to 20 years in the federal public service	20	80	285
2014	More than 20 years in the federal public service	12	88	206

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	16
2017	3 to 10 years in the federal public service	57	60
2017	11 to 20 years in the federal public service	41	49
2017	More than 20 years in the federal public service	38	24
2014	3 to 10 years in the federal public service	55	77
2014	11 to 20 years in the federal public service	50	56
2014	More than 20 years in the federal public service	40	25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	71	16
2017	3 to 10 years in the federal public service	64	60
2017	11 to 20 years in the federal public service	78	49
2017	More than 20 years in the federal public service	93	24
2014	3 to 10 years in the federal public service	62	77
2014	11 to 20 years in the federal public service	59	56
2014	More than 20 years in the federal public service	68	25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	60
2014	More than 20 years in the federal public service	25

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	60
2017	More than 20 years in the federal public service	0	24
2014	More than 20 years in the federal public service	0	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	60
2017	More than 20 years in the federal public service	24
2014	More than 20 years in the federal public service	25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	52	60
2017	11 to 20 years in the federal public service	41	49
2017	More than 20 years in the federal public service	42	24
2014	3 to 10 years in the federal public service	40	77
2014	11 to 20 years in the federal public service	43	56
2014	More than 20 years in the federal public service	36	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	16
2017	3 to 10 years in the federal public service	41	60
2017	11 to 20 years in the federal public service	46	49
2017	More than 20 years in the federal public service	45	24
2014	3 to 10 years in the federal public service	32	77
2014	11 to 20 years in the federal public service	43	56
2014	More than 20 years in the federal public service	40	25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	16
2017	3 to 10 years in the federal public service	41	60
2017	11 to 20 years in the federal public service	54	49
2017	More than 20 years in the federal public service	69	24
2014	3 to 10 years in the federal public service	32	77
2014	11 to 20 years in the federal public service	43	56
2014	More than 20 years in the federal public service	56	25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	16
2017	3 to 10 years in the federal public service	47	60
2017	11 to 20 years in the federal public service	40	49
2017	More than 20 years in the federal public service	49	24
2014	3 to 10 years in the federal public service	40	77
2014	11 to 20 years in the federal public service	36	56
2014	More than 20 years in the federal public service	40	25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	60
2017	11 to 20 years in the federal public service	26	49
2017	More than 20 years in the federal public service	41	24
2014	3 to 10 years in the federal public service	23	77
2014	11 to 20 years in the federal public service	32	56
2014	More than 20 years in the federal public service	36	25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	62	16
2017	3 to 10 years in the federal public service	59	60
2017	11 to 20 years in the federal public service	57	49
2017	More than 20 years in the federal public service	59	24
2014	3 to 10 years in the federal public service	58	77
2014	11 to 20 years in the federal public service	57	56
2014	More than 20 years in the federal public service	60	25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	16
2017	3 to 10 years in the federal public service	30	60
2017	11 to 20 years in the federal public service	36	49
2017	More than 20 years in the federal public service	39	24
2014	3 to 10 years in the federal public service	35	77
2014	11 to 20 years in the federal public service	34	56
2014	More than 20 years in the federal public service	48	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	60
2017	More than 20 years in the federal public service	24
2014	11 to 20 years in the federal public service	56
2014	More than 20 years in the federal public service	25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	9	49

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	60
2017	11 to 20 years in the federal public service	10	49
2014	3 to 10 years in the federal public service	8	77
2014	11 to 20 years in the federal public service	16	56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	16
2017	3 to 10 years in the federal public service	41	60
2017	11 to 20 years in the federal public service	57	49
2017	More than 20 years in the federal public service	71	24
2014	3 to 10 years in the federal public service	36	77
2014	11 to 20 years in the federal public service	54	56
2014	More than 20 years in the federal public service	40	25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	16
2017	3 to 10 years in the federal public service	32	60
2017	11 to 20 years in the federal public service	26	49
2017	More than 20 years in the federal public service	23	24
2014	3 to 10 years in the federal public service	21	77
2014	11 to 20 years in the federal public service	29	56
2014	More than 20 years in the federal public service	28	25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	60
2014	3 to 10 years in the federal public service	12	77
2014	11 to 20 years in the federal public service	16	56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	16
2017	3 to 10 years in the federal public service	53	60
2017	11 to 20 years in the federal public service	52	49
2017	More than 20 years in the federal public service	50	24
2014	3 to 10 years in the federal public service	53	77
2014	11 to 20 years in the federal public service	59	56
2014	More than 20 years in the federal public service	52	25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	16
2017	3 to 10 years in the federal public service	32	60
2017	11 to 20 years in the federal public service	30	49
2017	More than 20 years in the federal public service	23	24
2014	3 to 10 years in the federal public service	26	77
2014	11 to 20 years in the federal public service	27	56
2014	More than 20 years in the federal public service	36	25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	60
2017	11 to 20 years in the federal public service	21	49
2014	3 to 10 years in the federal public service	16	77
2014	11 to 20 years in the federal public service	23	56
2014	More than 20 years in the federal public service	32	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	60
2017	11 to 20 years in the federal public service	13	49
2014	3 to 10 years in the federal public service	9	77
2014	11 to 20 years in the federal public service	13	56
2014	More than 20 years in the federal public service	20	25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	27	24
2014	3 to 10 years in the federal public service	10	77
2014	More than 20 years in the federal public service	20	25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	60
2017	11 to 20 years in the federal public service	11	49
2014	3 to 10 years in the federal public service	19	77
2014	11 to 20 years in the federal public service	9	56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	11	60
2017	11 to 20 years in the federal public service	12	49
2014	3 to 10 years in the federal public service	9	77
2014	11 to 20 years in the federal public service	14	56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	16
2017	3 to 10 years in the federal public service	30	60
2017	11 to 20 years in the federal public service	22	49
2017	More than 20 years in the federal public service	23	24
2014	3 to 10 years in the federal public service	18	77
2014	11 to 20 years in the federal public service	18	56
2014	More than 20 years in the federal public service	28	25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	59
2017	11 to 20 years in the federal public service	11	48
2014	3 to 10 years in the federal public service	9	75
2014	11 to 20 years in the federal public service	10	52

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	16
2017	3 to 10 years in the federal public service	22	59
2017	11 to 20 years in the federal public service	14	48
2017	More than 20 years in the federal public service	0	21
2014	3 to 10 years in the federal public service	23	75
2014	11 to 20 years in the federal public service	15	52

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	59
2017	More than 20 years in the federal public service	0	21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	48

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	59
2017	More than 20 years in the federal public service	0	21
2014	3 to 10 years in the federal public service	9	75
2014	11 to 20 years in the federal public service	12	52

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	17	59

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	48
2014	3 to 10 years in the federal public service	8	75
2014	11 to 20 years in the federal public service	10	52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	59
2017	11 to 20 years in the federal public service	37	48
2017	More than 20 years in the federal public service	25	21
2014	3 to 10 years in the federal public service	28	75
2014	11 to 20 years in the federal public service	31	52

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	59
2017	More than 20 years in the federal public service	0	21
2014	3 to 10 years in the federal public service	7	75
2014	11 to 20 years in the federal public service	15	52

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	52	59
2017	11 to 20 years in the federal public service	44	48
2017	More than 20 years in the federal public service	27	21
2014	3 to 10 years in the federal public service	49	75
2014	11 to 20 years in the federal public service	54	52
2014	More than 20 years in the federal public service	45	22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	More than 20 years in the federal public service	21
2014	3 to 10 years in the federal public service	75

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	59
2017	11 to 20 years in the federal public service	55	48
2017	More than 20 years in the federal public service	47	21
2014	3 to 10 years in the federal public service	51	75
2014	11 to 20 years in the federal public service	54	52
2014	More than 20 years in the federal public service	55	22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	59
2017	11 to 20 years in the federal public service	48

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	59
2017	11 to 20 years in the federal public service	20	48
2014	3 to 10 years in the federal public service	8	75

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	74	26	16
2017	3 to 10 years in the federal public service	90	10	60
2017	11 to 20 years in the federal public service	91	9	49
2017	More than 20 years in the federal public service	96	4	24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	14	12	3	1	29	16	71	6	132
2017	3 to 10 years in the federal public service	16	12	16	9	6	27	14	47	26	322
2017	11 to 20 years in the federal public service	20	13	16	7	7	27	10	52	23	244
2017	More than 20 years in the federal public service	28	17	21	5	7	17	4	58	16	141
2014	Less than 3 years in the federal public service	26	8	4	3	1	36	21	79	10	91
2014	3 to 10 years in the federal public service	17	13	17	8	6	29	10	49	22	458
2014	11 to 20 years in the federal public service	21	14	15	9	8	25	9	52	25	286
2014	More than 20 years in the federal public service	26	17	15	8	4	22	7	61	18	206

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	22	16	2	1	13	3	77	4	132
2017	3 to 10 years in the federal public service	27	24	21	7	5	14	1	61	15	323
2017	11 to 20 years in the federal public service	37	19	17	7	8	12	1	64	17	244
2017	More than 20 years in the federal public service	48	28	11	6	5	1	0	77	12	140
2014	Less than 3 years in the federal public service	47	18	4	3	1	20	7	88	6	91
2014	3 to 10 years in the federal public service	29	26	21	6	4	13	1	65	11	458
2014	11 to 20 years in the federal public service	33	27	17	7	6	7	1	66	15	286
2014	More than 20 years in the federal public service	39	26	16	7	4	8	0	71	12	206
2011	Less than 3 years in the federal public service	42	24	15	4	3	10	1	75	8	151
2011	3 to 10 years in the federal public service	28	33	19	6	6	6	1	66	14	385
2011	11 to 20 years in the federal public service	30	32	21	6	7	5	0	65	13	208
2011	More than 20 years in the federal public service	40	32	12	5	2	8	1	79	7	236

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	32	11	8	6	5	23	65	20	132
2017	3 to 10 years in the federal public service	21	40	10	9	4	2	14	73	15	323
2017	11 to 20 years in the federal public service	31	41	3	2	3	1	18	89	7	244
2017	More than 20 years in the federal public service	38	25	4	1	0	1	32	93	1	141
2014	Less than 3 years in the federal public service	18	21	11	5	5	8	32	64	18	91
2014	3 to 10 years in the federal public service	22	43	8	6	2	2	17	80	10	458
2014	11 to 20 years in the federal public service	32	34	7	3	1	0	23	85	5	286
2014	More than 20 years in the federal public service	31	33	2	0	0	1	32	96	1	206
2011	Less than 3 years in the federal public service	17	37	12	14	7	2	12	62	24	151
2011	3 to 10 years in the federal public service	24	46	13	8	1	0	8	76	9	384
2011	11 to 20 years in the federal public service	33	40	6	4	0	0	16	87	5	208
2011	More than 20 years in the federal public service	35	34	6	3	1	1	20	88	4	239
2008	Less than 3 years in the federal public service	14	36	14	11	8	5	13	60	23	123
2008	3 to 10 years in the federal public service	25	40	16	7	4	1	8	71	11	251
2008	11 to 20 years in the federal public service	26	48	4	5	0	1	16	89	6	124
2008	More than 20 years in the federal public service	41	34	5	0	2	1	17	92	2	181

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	11	14	4	1	28	32	53	12	132
2017	3 to 10 years in the federal public service	9	14	19	3	4	27	24	48	14	322
2017	11 to 20 years in the federal public service	12	12	14	4	4	23	31	52	18	244
2017	More than 20 years in the federal public service	11	18	17	2	1	19	33	59	6	141
2014	Less than 3 years in the federal public service	9	7	13	1	2	25	43	48	10	91
2014	3 to 10 years in the federal public service	10	12	16	4	4	24	30	48	18	458
2014	11 to 20 years in the federal public service	14	16	16	2	4	19	29	58	11	285
2014	More than 20 years in the federal public service	12	18	14	1	2	18	34	64	7	206
2011	Less than 3 years in the federal public service	11	10	15	5	4	34	20	46	20	152
2011	3 to 10 years in the federal public service	9	16	24	7	6	23	15	41	21	384
2011	11 to 20 years in the federal public service	12	15	22	7	7	24	13	43	22	208
2011	More than 20 years in the federal public service	13	21	20	5	5	20	16	53	16	238

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	18	9	0	0	13	25	85	0	132
2017	3 to 10 years in the federal public service	31	26	12	2	1	12	15	78	5	323
2017	11 to 20 years in the federal public service	40	20	9	3	3	6	19	81	7	244
2017	More than 20 years in the federal public service	35	20	5	1	2	6	30	88	5	141
2014	Less than 3 years in the federal public service	31	13	8	0	0	18	31	85	0	91
2014	3 to 10 years in the federal public service	35	28	9	3	1	7	18	83	5	458
2014	11 to 20 years in the federal public service	38	23	7	2	2	5	22	84	6	286
2014	More than 20 years in the federal public service	34	19	8	1	0	6	31	85	2	206
2011	Less than 3 years in the federal public service	37	20	10	4	3	14	12	78	9	151
2011	3 to 10 years in the federal public service	34	27	16	5	2	8	8	73	8	384
2011	11 to 20 years in the federal public service	35	27	12	4	2	5	15	77	8	209
2011	More than 20 years in the federal public service	31	27	11	2	2	6	20	79	7	239
2008	Less than 3 years in the federal public service	35	21	8	1	0	20	14	86	1	122
2008	3 to 10 years in the federal public service	31	30	12	5	3	10	8	75	10	249
2008	11 to 20 years in the federal public service	35	30	9	3	3	6	14	81	8	125
2008	More than 20 years in the federal public service	34	28	9	5	3	4	16	78	10	180

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	17	10	0	1	19	25	81	1	132
2017	3 to 10 years in the federal public service	27	26	13	3	1	15	15	75	6	323
2017	11 to 20 years in the federal public service	32	25	11	4	3	6	19	77	9	244
2017	More than 20 years in the federal public service	31	24	9	2	3	5	27	81	7	141
2014	Less than 3 years in the federal public service	29	11	7	1	0	20	32	84	2	90
2014	3 to 10 years in the federal public service	32	25	12	3	1	10	17	78	5	458
2014	11 to 20 years in the federal public service	34	26	8	5	3	5	20	79	10	286
2014	More than 20 years in the federal public service	31	20	10	2	0	7	30	81	4	206
2011	Less than 3 years in the federal public service	32	22	10	5	2	18	12	76	9	151
2011	3 to 10 years in the federal public service	30	28	19	4	3	8	8	68	8	385
2011	11 to 20 years in the federal public service	29	31	14	4	3	5	14	74	9	208
2011	More than 20 years in the federal public service	29	28	11	3	3	7	18	76	9	236
2008	Less than 3 years in the federal public service	37	25	8	2	0	14	14	85	3	123
2008	3 to 10 years in the federal public service	32	25	12	9	5	7	10	69	16	251
2008	11 to 20 years in the federal public service	38	28	6	7	2	6	12	81	11	125
2008	More than 20 years in the federal public service	34	29	9	4	6	4	14	77	11	181

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	8	92	321
2017	11 to 20 years in the federal public service	6	94	242
2017	More than 20 years in the federal public service	9	91	138
2014	3 to 10 years in the federal public service	6	94	459
2014	11 to 20 years in the federal public service	7	93	284
2014	More than 20 years in the federal public service	6	94	204

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	25
2017	11 to 20 years in the federal public service	34	14
2014	3 to 10 years in the federal public service	42	26
2014	11 to 20 years in the federal public service	26	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	87	25
2017	11 to 20 years in the federal public service	87	14
2017	More than 20 years in the federal public service	88	11
2014	3 to 10 years in the federal public service	88	26
2014	11 to 20 years in the federal public service	95	19
2014	More than 20 years in the federal public service	85	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	25
2017	More than 20 years in the federal public service	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	25
2014	3 to 10 years in the federal public service	26
2014	More than 20 years in the federal public service	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	11
2014	More than 20 years in the federal public service	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	25
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	11
2014	3 to 10 years in the federal public service	26
2014	11 to 20 years in the federal public service	19
2014	More than 20 years in the federal public service	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	25
2017	More than 20 years in the federal public service	40	11
2014	3 to 10 years in the federal public service	19	26
2014	11 to 20 years in the federal public service	32	19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	25

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	11
2014	11 to 20 years in the federal public service	19
2014	More than 20 years in the federal public service	13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	25
2017	More than 20 years in the federal public service	49	11
2014	3 to 10 years in the federal public service	35	26
2014	11 to 20 years in the federal public service	32	19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	25
2014	3 to 10 years in the federal public service	38	26
2014	11 to 20 years in the federal public service	32	19
2014	More than 20 years in the federal public service	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	25
2017	More than 20 years in the federal public service	11
2014	3 to 10 years in the federal public service	26
2014	11 to 20 years in the federal public service	19
2014	More than 20 years in the federal public service	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	14
2017	More than 20 years in the federal public service	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2014	3 to 10 years in the federal public service	26
2014	More than 20 years in the federal public service	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	25
2017	More than 20 years in the federal public service	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	25
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	11
2014	3 to 10 years in the federal public service	26
2014	11 to 20 years in the federal public service	19
2014	More than 20 years in the federal public service	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	25
2014	3 to 10 years in the federal public service	31	26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	25
2017	More than 20 years in the federal public service	43	11
2014	3 to 10 years in the federal public service	35	26
2014	11 to 20 years in the federal public service	39	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	28	25
2017	More than 20 years in the federal public service	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	14
2014	11 to 20 years in the federal public service	0	18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	25
2017	11 to 20 years in the federal public service	71	14
2017	More than 20 years in the federal public service	45	11
2014	3 to 10 years in the federal public service	46	26
2014	11 to 20 years in the federal public service	44	18
2014	More than 20 years in the federal public service	46	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	10
2014	More than 20 years in the federal public service	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2014	11 to 20 years in the federal public service	18
2014	More than 20 years in the federal public service	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	10
2014	11 to 20 years in the federal public service	18
2014	More than 20 years in the federal public service	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	10
2014	More than 20 years in the federal public service	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	14
2017	More than 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	25
2014	11 to 20 years in the federal public service	18
2014	More than 20 years in the federal public service	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	24
2017	More than 20 years in the federal public service	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	14
2017	More than 20 years in the federal public service	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	24
2017	11 to 20 years in the federal public service	50	14
2014	3 to 10 years in the federal public service	48	25
2014	11 to 20 years in the federal public service	72	18
2014	More than 20 years in the federal public service	45	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	More than 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	25
2014	More than 20 years in the federal public service	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	24
2017	11 to 20 years in the federal public service	57	14
2017	More than 20 years in the federal public service	70	10
2014	3 to 10 years in the federal public service	60	25
2014	11 to 20 years in the federal public service	50	18
2014	More than 20 years in the federal public service	73	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	14
2017	More than 20 years in the federal public service	0	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	84	16	25
2017	11 to 20 years in the federal public service	80	20	14
2017	More than 20 years in the federal public service	100	0	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	11	13	1	0	40	15	70	2	132
2017	3 to 10 years in the federal public service	16	13	17	2	3	38	12	57	9	323
2017	11 to 20 years in the federal public service	21	12	14	3	3	34	13	64	10	244
2017	More than 20 years in the federal public service	26	15	17	4	4	24	10	63	12	141
2014	Less than 3 years in the federal public service	27	10	4	0	0	41	18	89	0	91
2014	3 to 10 years in the federal public service	15	12	19	3	2	36	14	54	9	459
2014	11 to 20 years in the federal public service	23	12	15	2	5	32	10	61	13	286
2014	More than 20 years in the federal public service	26	16	16	1	2	27	11	69	6	205

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	22	8	2	0	22	5	87	2	130
2017	3 to 10 years in the federal public service	28	29	18	2	3	17	3	72	6	323
2017	11 to 20 years in the federal public service	40	22	13	5	3	14	3	74	10	243
2017	More than 20 years in the federal public service	49	24	13	3	3	6	2	79	7	140
2014	Less than 3 years in the federal public service	47	19	7	0	0	22	5	91	0	91
2014	3 to 10 years in the federal public service	31	27	19	2	2	17	2	72	5	458
2014	11 to 20 years in the federal public service	38	24	14	5	4	13	1	73	11	285
2014	More than 20 years in the federal public service	45	25	14	3	2	9	1	79	6	205
2011	Less than 3 years in the federal public service	47	23	14	3	1	12	1	80	4	152
2011	3 to 10 years in the federal public service	35	33	15	6	3	9	0	74	9	384
2011	11 to 20 years in the federal public service	38	32	17	3	4	6	0	75	7	209
2011	More than 20 years in the federal public service	45	28	12	4	1	9	0	81	5	239

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	26	18	12	10	2	3	56	24	131
2017	3 to 10 years in the federal public service	30	26	16	14	11	0	3	58	26	323
2017	11 to 20 years in the federal public service	31	24	19	11	13	0	2	57	24	243
2017	More than 20 years in the federal public service	33	31	13	9	11	1	2	66	20	140

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	28	35	8	4	1	4	50	13	131
2017	3 to 10 years in the federal public service	17	31	28	13	10	0	1	48	24	322
2017	11 to 20 years in the federal public service	19	29	26	15	10	0	0	49	26	244
2017	More than 20 years in the federal public service	22	32	22	14	9	0	1	54	24	141

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	19	4	3	1	3	74	7	130
2017	3 to 10 years in the federal public service	28	29	24	10	7	1	1	58	17	323
2017	11 to 20 years in the federal public service	30	35	19	8	6	0	2	67	14	244
2017	More than 20 years in the federal public service	28	32	19	13	3	0	4	63	17	141

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	28	19	11	7	2	3	61	20	132
2017	3 to 10 years in the federal public service	23	19	27	17	12	1	1	43	30	320
2017	11 to 20 years in the federal public service	23	26	20	15	13	1	2	50	30	244
2017	More than 20 years in the federal public service	22	21	20	19	13	1	4	45	34	139

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	28	3	2	2	1	9	92	4	131
2017	3 to 10 years in the federal public service	46	23	13	6	4	1	7	75	11	322
2017	11 to 20 years in the federal public service	49	22	14	7	5	0	4	73	12	244
2017	More than 20 years in the federal public service	48	19	10	4	8	1	11	76	14	139

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	30	14	7	3	76	10	131
2017	3 to 10 years in the federal public service	36	30	21	10	4	65	14	318
2017	11 to 20 years in the federal public service	33	30	18	11	8	63	19	243
2017	More than 20 years in the federal public service	43	27	20	7	3	70	10	141

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	34	9	5	1	0	1	84	7	131
2017	3 to 10 years in the federal public service	33	33	17	10	5	0	1	67	16	320
2017	11 to 20 years in the federal public service	36	27	23	8	4	0	1	64	13	243
2017	More than 20 years in the federal public service	40	30	17	6	5	1	1	72	11	141

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	21	4	2	1	1	73	6	132
2017	3 to 10 years in the federal public service	29	29	19	12	9	1	1	59	22	320
2017	11 to 20 years in the federal public service	31	31	20	12	5	0	1	63	17	243
2017	More than 20 years in the federal public service	26	34	25	11	3	1	1	61	14	141

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	29	16	5	4	1	75	9	130
2017	3 to 10 years in the federal public service	34	30	16	11	9	1	64	20	320
2017	11 to 20 years in the federal public service	34	34	18	9	5	0	68	14	243
2017	More than 20 years in the federal public service	39	29	19	7	5	1	69	11	141

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	35	11	7	3	0	2	78	10	130
2017	3 to 10 years in the federal public service	40	34	14	7	3	1	1	76	10	320
2017	11 to 20 years in the federal public service	39	33	17	8	4	0	0	72	11	243
2017	More than 20 years in the federal public service	35	35	18	7	4	1	1	71	10	141

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	16	6	3	1	1	3	89	4	131
2017	3 to 10 years in the federal public service	61	20	11	4	2	0	1	83	7	323
2017	11 to 20 years in the federal public service	71	16	7	4	2	0	0	87	6	244
2017	More than 20 years in the federal public service	69	22	3	4	2	0	1	91	6	141

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	8	4	2	1	1	4	93	3	130
2017	3 to 10 years in the federal public service	71	10	8	4	3	0	3	84	7	323
2017	11 to 20 years in the federal public service	71	12	8	3	3	0	3	86	6	243
2017	More than 20 years in the federal public service	71	14	5	3	2	0	5	89	6	140

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	5	3	1	3	91	4	131
2017	3 to 10 years in the federal public service	55	27	7	5	3	2	84	8	322
2017	11 to 20 years in the federal public service	57	28	7	4	1	2	87	5	243
2017	More than 20 years in the federal public service	55	31	6	5	1	2	88	6	141

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	13	4	3	2	0	3	91	5	130
2017	3 to 10 years in the federal public service	55	22	9	6	5	0	2	79	12	323
2017	11 to 20 years in the federal public service	60	16	12	7	4	1	1	77	10	243
2017	More than 20 years in the federal public service	56	24	6	5	4	0	5	84	10	141

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	1	4	2	1	1	25	91	4	131
2017	3 to 10 years in the federal public service	59	11	3	1	1	0	26	94	2	322
2017	11 to 20 years in the federal public service	56	19	5	0	1	0	18	93	1	244
2017	More than 20 years in the federal public service	52	15	8	1	0	0	25	88	2	140

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	15	6	2	0	0	5	92	2	131
2017	3 to 10 years in the federal public service	70	16	5	2	1	0	6	92	3	321
2017	11 to 20 years in the federal public service	70	17	7	1	0	1	4	91	2	243
2017	More than 20 years in the federal public service	63	19	7	1	1	0	8	90	2	141

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	15	6	8	8	2	3	76	17	132
2017	3 to 10 years in the federal public service	70	14	5	4	3	0	5	88	7	323
2017	11 to 20 years in the federal public service	75	14	2	2	2	0	5	93	5	244
2017	More than 20 years in the federal public service	73	14	4	1	1	0	6	93	3	141

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	22	8	5	1	1	4	86	6	131
2017	3 to 10 years in the federal public service	49	29	13	3	2	1	3	81	5	323
2017	11 to 20 years in the federal public service	57	28	9	3	1	0	2	87	4	244
2017	More than 20 years in the federal public service	51	32	8	4	1	1	3	86	5	141

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	38	32	3	5	1	1	59	8	132
2017	3 to 10 years in the federal public service	14	34	35	14	3	0	0	48	17	323
2017	11 to 20 years in the federal public service	14	31	35	15	6	0	0	45	20	244
2017	More than 20 years in the federal public service	20	32	31	12	5	0	1	52	17	141

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	9	31	36	19	1	1	56	12	132
2017	3 to 10 years in the federal public service	7	17	40	23	13	0	1	35	24	322
2017	11 to 20 years in the federal public service	6	17	43	23	10	1	0	33	23	243
2017	More than 20 years in the federal public service	5	19	39	22	13	0	1	36	25	140

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	40	10	5	3	5	0	80	9	131
2017	3 to 10 years in the federal public service	29	41	12	9	5	4	0	73	15	323
2017	11 to 20 years in the federal public service	32	34	17	8	6	4	0	68	14	244
2017	More than 20 years in the federal public service	40	39	9	7	3	1	1	80	10	140

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	41	12	3	4	3	1	81	7	131
2017	3 to 10 years in the federal public service	25	38	16	10	9	1	0	64	20	323
2017	11 to 20 years in the federal public service	27	35	14	12	9	3	0	63	22	243
2017	More than 20 years in the federal public service	35	37	10	10	7	1	0	73	17	141

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	132
2017	3 to 10 years in the federal public service	16	84	322
2017	11 to 20 years in the federal public service	23	77	244
2017	More than 20 years in the federal public service	14	86	141
2014	Less than 3 years in the federal public service	10	90	91
2014	3 to 10 years in the federal public service	18	82	458
2014	11 to 20 years in the federal public service	19	81	286
2014	More than 20 years in the federal public service	11	89	206

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	95	5	16
2017	3 to 10 years in the federal public service	84	16	51
2017	11 to 20 years in the federal public service	82	18	57
2017	More than 20 years in the federal public service	64	36	19
2014	3 to 10 years in the federal public service	80	20	82
2014	11 to 20 years in the federal public service	85	15	53
2014	More than 20 years in the federal public service	82	18	22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	22	6	0	6	5	88	6	15
2017	3 to 10 years in the federal public service	50	37	2	6	3	2	89	9	42
2017	11 to 20 years in the federal public service	65	23	7	3	2	0	89	5	47
2017	More than 20 years in the federal public service	66	25	0	8	0	0	92	8	12
2014	3 to 10 years in the federal public service	67	26	6	0	2	0	92	2	66
2014	11 to 20 years in the federal public service	69	16	2	11	2	0	84	13	45
2014	More than 20 years in the federal public service	78	11	0	11	0	0	89	11	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	27	13	9	11	4	3	34	66	131
2017	3 to 10 years in the federal public service	27	27	22	8	11	2	2	28	72	323
2017	11 to 20 years in the federal public service	33	27	17	10	11	1	0	34	66	244
2017	More than 20 years in the federal public service	41	27	14	9	6	2	2	43	57	141

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	79
2017	3 to 10 years in the federal public service	26	221
2017	11 to 20 years in the federal public service	21	157
2017	More than 20 years in the federal public service	21	73

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	79
2017	3 to 10 years in the federal public service	36	221
2017	11 to 20 years in the federal public service	30	157
2017	More than 20 years in the federal public service	22	73

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	79
2017	3 to 10 years in the federal public service	25	221
2017	11 to 20 years in the federal public service	15	157
2017	More than 20 years in the federal public service	7	73

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	79
2017	3 to 10 years in the federal public service	46	221
2017	11 to 20 years in the federal public service	40	157
2017	More than 20 years in the federal public service	27	73

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	79
2017	3 to 10 years in the federal public service	8	221
2017	11 to 20 years in the federal public service	7	157
2017	More than 20 years in the federal public service	0	73

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	79
2017	3 to 10 years in the federal public service	38	221
2017	11 to 20 years in the federal public service	49	157
2017	More than 20 years in the federal public service	59	73

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	10	54	18	6	1	11	80
2017	3 to 10 years in the federal public service	7	54	15	8	5	11	217
2017	11 to 20 years in the federal public service	6	58	12	6	4	14	153
2017	More than 20 years in the federal public service	15	53	17	7	1	8	70

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	26	9	14	4	3	4	71	20	80
2017	3 to 10 years in the federal public service	28	26	10	17	11	0	9	59	30	222
2017	11 to 20 years in the federal public service	34	23	14	9	13	1	7	62	23	157
2017	More than 20 years in the federal public service	29	34	8	3	13	3	10	72	18	76

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	13	8	12	31	6	16	34	55	80
2017	3 to 10 years in the federal public service	4	11	11	16	37	3	18	19	67	222
2017	11 to 20 years in the federal public service	3	9	17	12	39	5	14	16	63	156
2017	More than 20 years in the federal public service	7	18	13	9	21	4	29	37	44	76

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Micro-organizations combined by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me