2017 Public Service Employee Survey Results for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 53 3 8 2 0 0 87 10 60
2017 EC-05 44 48 9 0 0 0 0 91 0 11
2017 EC-06 28 51 0 15 6 0 0 79 21 16
2017 EC-07 44 43 7 6 0 0 0 87 6 12
2014 EC 54 36 2 8 0 0 0 90 8 59
2014 EC-02 64 27 0 9 0 0 0 91 9 11
2014 EC-03 40 40 10 10 0 0 0 80 10 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 39 54 1 4 2 0 0 93 6 67
2011 EC-02 63 37 0 0 0 0 0 100 0 11
2011 EC-06 36 56 0 0 8 0 0 92 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 84 11 3 2 0 0 0 95 2 60
2017 EC-05 92 0 0 8 0 0 0 92 8 11
2017 EC-06 81 19 0 0 0 0 0 100 0 16
2017 EC-07 84 16 0 0 0 0 0 100 0 12
2014 EC 83 14 2 2 0 0 0 97 2 59
2014 EC-02 82 18 0 0 0 0 0 100 0 11
2014 EC-03 90 10 0 0 0 0 0 100 0 10
2014 EC-07 82 9 9 0 0 0 0 91 0 11
2011 EC 84 8 4 4 0 0 0 92 4 67
2011 EC-02 91 9 0 0 0 0 0 100 0 11
2011 EC-06 83 17 0 0 0 0 0 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 12 3 7 6 0 0 84 13 60
2017 EC-05 76 8 0 9 8 0 0 83 17 11
2017 EC-06 80 6 6 0 7 0 0 86 7 16
2017 EC-07 59 10 7 18 7 0 0 69 25 12
2014 EC 69 20 2 8 0 0 0 90 8 59
2014 EC-02 82 9 9 0 0 0 0 91 0 11
2014 EC-03 60 20 0 20 0 0 0 80 20 10
2014 EC-07 73 18 0 9 0 0 0 91 9 11
2011 EC 65 23 3 8 2 0 0 87 10 66
2011 EC-02 83 17 0 0 0 0 0 100 0 11
2011 EC-06 56 30 7 0 8 0 0 85 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 22 6 8 3 0 0 83 12 60
2017 EC-05 64 28 0 8 0 0 0 92 8 11
2017 EC-06 61 32 0 0 7 0 0 93 7 16
2017 EC-07 64 8 14 14 0 0 0 72 14 12
2014 EC 47 29 5 12 7 0 0 76 19 58
2014 EC-02 45 36 9 0 9 0 0 82 9 11
2014 EC-03 40 30 10 10 10 0 0 70 20 10
2014 EC-07 55 27 0 18 0 0 0 82 18 11
2011 EC 45 38 4 11 0 0 1 84 11 67
2011 EC-02 63 37 0 0 0 0 0 100 0 11
2011 EC-06 61 15 8 17 0 0 0 76 17 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 30 16 7 11 0 2 65 19 60
2017 EC-05 53 18 20 0 0 0 9 78 0 11
2017 EC-06 28 25 19 6 22 0 0 53 28 16
2017 EC-07 30 55 0 15 0 0 0 85 15 12
2014 EC 34 32 17 12 3 0 2 67 16 59
2014 EC-02 45 18 18 9 9 0 0 64 18 11
2014 EC-03 30 20 10 40 0 0 0 50 40 10
2014 EC-07 27 55 9 0 0 0 9 90 0 11
2011 EC 20 42 16 13 8 0 1 62 21 67
2011 EC-02 26 45 19 0 10 0 0 71 10 11
2011 EC-06 13 62 0 16 8 0 0 76 24 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 22 3 3 0 0 0 94 3 60
2017 EC-05 90 10 0 0 0 0 0 100 0 11
2017 EC-06 63 30 0 7 0 0 0 93 7 16
2017 EC-07 73 20 0 7 0 0 0 93 7 12
2014 EC 49 37 7 5 2 0 0 86 7 59
2014 EC-02 36 45 9 0 9 0 0 82 9 11
2014 EC-03 40 40 0 20 0 0 0 80 20 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 53 25 12 9 0 0 0 79 9 67
2011 EC-02 45 28 9 19 0 0 0 73 19 11
2011 EC-06 68 16 17 0 0 0 0 83 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 65 30 2 4 0 0 0 95 4 60
2017 EC-05 70 30 0 0 0 0 0 100 0 11
2017 EC-06 74 26 0 0 0 0 0 100 0 16
2017 EC-07 79 21 0 0 0 0 0 100 0 12
2014 EC 47 37 7 8 0 0 0 85 8 59
2014 EC-02 55 18 0 27 0 0 0 73 27 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 49 36 12 2 0 0 1 86 2 67
2011 EC-02 36 47 18 0 0 0 0 82 0 11
2011 EC-06 61 31 8 0 0 0 0 92 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 32 13 5 2 0 0 80 7 60
2017 EC-05 73 19 8 0 0 0 0 92 0 11
2017 EC-06 45 29 21 0 6 0 0 73 6 16
2017 EC-07 49 44 7 0 0 0 0 93 0 12
2014 EC 51 39 2 8 0 0 0 90 8 59
2014 EC-02 64 27 0 9 0 0 0 91 9 11
2014 EC-03 50 40 0 10 0 0 0 90 10 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 26 7 5 5 0 0 83 10 60
2017 EC-05 72 18 10 0 0 0 0 90 0 11
2017 EC-06 60 25 7 0 7 0 0 85 7 16
2017 EC-07 27 43 7 16 8 0 0 70 24 12
2014 EC 47 32 10 8 2 0 0 80 10 59
2014 EC-02 64 18 9 9 0 0 0 82 9 11
2014 EC-03 30 30 30 10 0 0 0 60 10 10
2014 EC-07 55 36 0 9 0 0 0 91 9 11
2011 EC 47 28 9 7 4 0 4 78 12 67
2011 EC-02 54 36 0 10 0 0 0 90 10 11
2011 EC-06 53 28 8 0 0 0 10 91 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 23 11 8 4 2 8 74 13 60
2017 EC-05 58 0 27 16 0 0 0 58 16 11
2017 EC-06 61 17 6 0 6 0 11 86 7 16
2017 EC-07 20 51 16 7 6 0 0 71 13 12
2014 EC 27 34 10 7 17 0 5 64 25 59
2014 EC-02 18 36 18 0 9 0 18 67 11 11
2014 EC-03 30 20 10 10 30 0 0 50 40 10
2014 EC-07 27 45 0 9 9 0 9 80 20 11
2011 EC 29 30 11 8 14 1 7 65 24 67
2011 EC-02 45 36 19 0 0 0 0 81 0 11
2011 EC-06 45 25 0 0 22 0 8 76 24 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 56 35 5 5 0 0 0 90 5 60
2017 EC-05 62 38 0 0 0 0 0 100 0 11
2017 EC-06 48 39 7 6 0 0 0 87 6 16
2017 EC-07 79 0 14 7 0 0 0 79 7 12
2014 EC 46 37 5 8 3 0 0 83 12 59
2014 EC-02 45 27 0 18 9 0 0 73 27 11
2014 EC-03 50 20 10 20 0 0 0 70 20 10
2014 EC-07 45 45 9 0 0 0 0 91 0 11
2011 EC 50 35 6 7 1 0 0 85 9 67
2011 EC-02 54 37 0 9 0 0 0 91 9 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 46 5 8 2 0 0 86 9 60
2017 EC-05 31 61 8 0 0 0 0 92 0 11
2017 EC-06 56 25 6 7 6 0 0 81 13 16
2017 EC-07 55 45 0 0 0 0 0 100 0 12
2014 EC 34 37 10 12 7 0 0 71 19 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 30 20 40 0 10 0 0 50 10 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 33 42 11 7 7 0 0 75 15 67
2011 EC-02 46 44 9 0 0 0 0 91 0 11
2011 EC-06 32 53 0 15 0 0 0 85 15 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 39 11 5 9 0 0 75 14 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 36 38 7 6 13 0 0 74 19 16
2017 EC-07 35 33 26 6 0 0 0 68 6 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 28 3 0 1 0 0 95 1 60
2017 EC-05 74 18 8 0 0 0 0 92 0 11
2017 EC-06 69 19 6 0 6 0 0 88 6 16
2017 EC-07 71 29 0 0 0 0 0 100 0 12
2014 EC 51 34 8 5 2 0 0 85 7 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
2011 EC 56 27 8 5 4 0 0 83 9 67
2011 EC-02 73 18 0 9 0 0 0 91 9 11
2011 EC-06 49 35 8 0 8 0 0 83 8 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 32 6 5 5 0 0 83 11 60
2017 EC-05 74 18 8 0 0 0 0 92 0 11
2017 EC-06 56 18 13 7 6 0 0 74 13 16
2017 EC-07 54 40 0 7 0 0 0 93 7 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 31 0 0 0 0 0 100 0 60
2017 EC-05 74 26 0 0 0 0 0 100 0 11
2017 EC-06 74 26 0 0 0 0 0 100 0 16
2017 EC-07 72 28 0 0 0 0 0 100 0 12
2014 EC 63 27 10 0 0 0 0 90 0 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 60 20 20 0 0 0 0 80 0 10
2014 EC-07 73 27 0 0 0 0 0 100 0 11
2011 EC 61 28 6 5 0 0 0 89 5 67
2011 EC-02 63 19 18 0 0 0 0 82 0 11
2011 EC-06 61 23 0 16 0 0 0 84 16 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 34 7 4 5 0 0 84 9 60
2017 EC-05 65 16 8 10 0 0 0 82 10 11
2017 EC-06 52 36 0 0 12 0 0 88 12 16
2017 EC-07 69 25 7 0 0 0 0 93 0 12
2014 EC 31 41 8 15 5 0 0 71 20 59
2014 EC-02 36 27 0 27 9 0 0 64 36 11
2014 EC-03 30 40 10 10 10 0 0 70 20 10
2014 EC-07 36 36 9 18 0 0 0 73 18 11
2011 EC 50 29 8 6 7 0 0 79 13 67
2011 EC-02 64 9 18 9 0 0 0 73 9 11
2011 EC-06 46 30 0 8 15 0 0 77 23 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 33 7 3 3 0 0 87 6 60
2017 EC-05 65 18 16 0 0 0 0 84 0 11
2017 EC-06 75 19 0 0 6 0 0 94 6 16
2017 EC-07 64 23 0 7 6 0 0 87 13 12
2014 EC 44 31 14 7 5 0 0 75 12 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 50 30 10 0 10 0 0 80 10 10
2014 EC-07 55 18 18 9 0 0 0 73 9 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 34 12 4 4 0 0 80 8 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 60 19 13 0 7 0 0 79 7 16
2017 EC-07 48 32 8 13 0 0 0 80 13 12
2014 EC 39 31 12 14 3 0 2 71 17 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 45 27 18 9 0 0 0 73 9 11
2011 EC 30 46 15 1 5 0 3 78 6 67
2011 EC-02 36 46 18 0 0 0 0 82 0 11
2011 EC-06 22 61 0 0 17 0 0 83 17 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 27 5 5 2 0 0 88 7 60
2017 EC-05 82 18 0 0 0 0 0 100 0 11
2017 EC-06 66 13 7 6 7 0 0 79 13 16
2017 EC-07 62 31 0 7 0 0 0 93 7 12
2014 EC 46 37 10 5 2 0 0 83 7 59
2014 EC-02 36 36 18 9 0 0 0 73 9 11
2014 EC-03 40 30 20 10 0 0 0 70 10 10
2014 EC-07 45 55 0 0 0 0 0 100 0 11
2011 EC 52 31 8 6 3 0 0 83 9 67
2011 EC-02 54 19 9 9 9 0 0 73 19 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 39 12 9 8 0 0 72 17 60
2017 EC-05 38 52 0 10 0 0 0 90 10 11
2017 EC-06 23 41 13 9 13 0 0 64 22 16
2017 EC-07 20 31 21 14 14 0 0 51 27 12
2014 EC 42 37 5 10 5 0 0 80 15 59
2014 EC-02 73 9 9 0 9 0 0 82 9 11
2014 EC-03 60 30 0 10 0 0 0 90 10 10
2014 EC-07 27 45 0 27 0 0 0 73 27 11
2011 EC 39 32 12 11 4 0 1 72 16 67
2011 EC-02 55 36 0 10 0 0 0 90 10 11
2011 EC-06 52 18 7 23 0 0 0 70 23 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 15 39 32 7 0 2 40 20 59
2017 EC-05 8 20 37 35 0 0 0 35 28 11
2017 EC-06 8 6 62 13 5 0 7 19 15 15
2017 EC-07 6 10 39 26 20 0 0 46 16 12
2014 EC 3 20 29 34 12 2 0 47 24 59
2014 EC-02 9 9 18 55 9 0 0 64 18 11
2014 EC-03 10 30 20 40 0 0 0 40 40 10
2014 EC-07 0 18 55 18 9 0 0 27 18 11
2011 EC 8 18 39 16 15 0 4 33 27 67
2011 EC-02 0 26 28 28 18 0 0 45 26 11
2011 EC-06 17 15 28 24 10 0 7 37 33 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 19 24 17 23 6 3 43 30 59
2017 EC-05 0 10 41 25 0 16 8 33 13 11
2017 EC-06 21 22 25 0 25 0 7 27 46 15
2017 EC-07 0 21 17 42 20 0 0 61 21 12
2014 EC 5 19 22 24 29 2 0 53 24 59
2014 EC-02 0 27 18 18 36 0 0 55 27 11
2014 EC-03 10 20 10 30 30 0 0 60 30 10
2014 EC-07 0 9 45 18 27 0 0 45 9 11
2011 EC 18 7 18 32 18 1 6 53 27 67
2011 EC-02 19 0 9 54 9 0 9 69 21 11
2011 EC-06 31 7 32 10 13 0 7 25 41 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 3 24 37 27 2 2 66 9 59
2017 EC-05 0 0 35 35 22 8 0 62 0 11
2017 EC-06 21 0 6 33 33 0 7 71 22 15
2017 EC-07 6 7 10 59 18 0 0 78 13 12
2014 EC 5 7 36 32 19 2 0 52 12 59
2014 EC-02 9 0 45 18 27 0 0 45 9 11
2014 EC-03 10 10 40 30 0 10 0 33 22 10
2014 EC-07 0 9 36 18 36 0 0 55 9 11
2011 EC 8 21 14 26 25 0 6 54 31 66
2011 EC-02 11 21 20 19 29 0 0 48 32 10
2011 EC-06 15 30 15 26 8 0 7 37 48 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 18 29 29 18 0 0 47 24 59
2017 EC-05 0 10 35 47 8 0 0 55 10 11
2017 EC-06 13 22 30 18 17 0 0 35 35 16
2017 EC-07 6 31 31 20 12 0 0 31 37 12
2014 EC 5 17 24 31 22 0 2 53 22 59
2014 EC-02 9 0 27 18 45 0 0 64 9 11
2014 EC-03 10 0 40 40 10 0 0 50 10 10
2014 EC-07 0 36 27 18 18 0 0 36 36 11
2011 EC 0 15 25 37 17 0 6 58 16 66
2011 EC-02 0 27 27 28 18 0 0 46 27 11
2011 EC-06 0 9 16 52 16 0 7 73 10 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 15 28 18 20 2 5 41 29 57
2017 EC-05 0 10 35 37 8 0 10 50 11 11
2017 EC-06 14 20 32 0 21 0 13 24 40 15
2017 EC-07 29 7 16 20 20 8 0 43 39 12
2014 EC 19 19 22 19 22 0 0 41 37 59
2014 EC-02 18 0 18 18 45 0 0 64 18 11
2014 EC-03 10 50 20 10 10 0 0 20 60 10
2014 EC-07 9 18 45 0 27 0 0 27 27 11
2011 EC 21 13 31 8 15 3 9 26 39 67
2011 EC-02 19 9 44 9 9 0 9 20 32 11
2011 EC-06 38 0 34 0 21 0 7 23 41 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 21 27 15 20 3 3 38 33 59
2017 EC-05 0 10 40 25 8 16 0 40 12 11
2017 EC-06 20 16 25 7 19 0 13 29 42 15
2017 EC-07 7 39 13 21 20 0 0 41 46 12
2014 EC 3 7 27 27 31 3 2 61 11 59
2014 EC-02 0 0 36 18 36 9 0 60 0 11
2014 EC-03 0 20 20 40 20 0 0 60 20 10
2014 EC-07 0 9 9 36 36 9 0 80 10 11
2011 EC 17 12 28 18 16 1 8 37 31 66
2011 EC-02 19 9 18 26 18 0 9 49 31 11
2011 EC-06 17 28 34 8 7 0 7 16 48 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 5 23 37 25 5 0 65 11 59
2017 EC-05 0 0 22 44 8 26 0 70 0 11
2017 EC-06 21 13 12 26 28 0 0 54 34 15
2017 EC-07 6 7 18 50 20 0 0 70 13 12
2014 EC 7 14 31 27 20 2 0 48 21 59
2014 EC-02 0 0 45 9 45 0 0 55 0 11
2014 EC-03 0 20 30 30 10 10 0 44 22 10
2014 EC-07 0 18 27 36 18 0 0 55 18 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 70 15 3 7 3 0 2 87 10 60
2017 EC-05 66 18 0 17 0 0 0 83 17 11
2017 EC-06 86 7 6 0 0 0 0 94 0 16
2017 EC-07 62 0 7 18 14 0 0 62 31 12
2014 EC 71 20 2 3 3 0 0 92 7 59
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 70 20 0 0 10 0 0 90 10 10
2014 EC-07 64 27 0 9 0 0 0 91 9 11
2011 EC 66 21 2 5 3 0 3 90 8 66
2011 EC-02 56 26 9 0 9 0 0 82 9 11
2011 EC-06 63 37 0 0 0 0 0 100 0 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 26 12 12 3 14 10 65 20 60
2017 EC-05 17 28 8 10 0 28 9 71 16 11
2017 EC-06 31 12 0 18 13 12 15 58 42 16
2017 EC-07 29 49 14 0 0 7 0 85 0 12
2014 EC 32 32 7 10 15 0 3 67 26 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 0 20 20 0 10 56 44 10
2014 EC-07 18 55 9 0 9 0 9 80 10 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 35 3 6 2 0 0 89 8 60
2017 EC-05 50 32 10 8 0 0 0 82 8 11
2017 EC-06 43 51 0 6 0 0 0 94 6 16
2017 EC-07 86 14 0 0 0 0 0 100 0 12
2014 EC 51 20 8 10 8 0 2 72 19 59
2014 EC-02 45 18 9 18 9 0 0 64 27 11
2014 EC-03 60 20 0 10 10 0 0 80 20 10
2014 EC-07 64 18 9 9 0 0 0 82 9 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 29 13 6 0 0 0 81 6 60
2017 EC-05 42 8 42 8 0 0 0 50 8 11
2017 EC-06 64 30 0 6 0 0 0 94 6 16
2017 EC-07 61 32 0 7 0 0 0 93 7 12
2014 EC 39 37 7 8 7 2 0 78 16 59
2014 EC-02 36 45 9 9 0 0 0 82 9 11
2014 EC-03 30 30 0 20 20 0 0 60 40 10
2014 EC-07 64 27 0 0 0 9 0 100 0 11
2011 EC 34 34 14 7 8 0 3 71 15 67
2011 EC-02 63 27 9 0 0 0 0 91 0 11
2011 EC-06 42 35 8 7 8 0 0 77 15 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 20 9 9 12 11 0 66 23 59
2017 EC-05 34 18 10 10 20 8 0 56 33 11
2017 EC-06 41 20 11 5 6 18 0 73 14 16
2017 EC-07 58 21 14 7 0 0 0 80 7 12
2014 EC 37 27 10 12 8 3 2 68 21 59
2014 EC-02 27 27 18 18 0 0 9 60 20 11
2014 EC-03 40 20 0 20 20 0 0 60 40 10
2014 EC-07 45 36 9 0 0 9 0 90 0 11
2011 EC 35 25 12 8 12 6 1 65 22 67
2011 EC-02 45 9 9 10 19 9 0 58 31 11
2011 EC-06 55 28 8 8 0 0 0 83 8 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 12 20 7 4 25 10 52 17 60
2017 EC-05 25 8 18 0 0 40 9 65 0 11
2017 EC-06 15 11 19 0 12 30 13 46 21 16
2017 EC-07 37 26 7 10 6 0 15 74 18 12
2014 EC 15 24 19 14 17 12 0 44 35 59
2014 EC-02 9 18 9 18 27 18 0 33 56 11
2014 EC-03 10 0 30 0 40 20 0 13 50 10
2014 EC-07 18 36 27 9 0 9 0 60 10 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 35 0 10 0 0 0 90 10 60
2017 EC-05 64 36 0 0 0 0 0 100 0 11
2017 EC-06 46 29 0 25 0 0 0 75 25 16
2017 EC-07 52 48 0 0 0 0 0 100 0 12
2014 EC 56 27 7 7 3 0 0 83 10 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 73 18 9 0 0 0 0 91 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 34 5 13 2 0 0 80 15 60
2017 EC-05 62 30 0 8 0 0 0 92 8 11
2017 EC-06 43 25 7 25 0 0 0 67 25 16
2017 EC-07 49 29 7 16 0 0 0 78 16 12
2014 EC 47 32 10 7 3 0 0 80 10 59
2014 EC-02 64 18 9 0 9 0 0 82 9 11
2014 EC-03 20 60 20 0 0 0 0 80 0 10
2014 EC-07 45 36 9 9 0 0 0 82 9 11
2011 EC 43 34 7 9 6 0 1 78 15 66
2011 EC-02 64 28 0 9 0 0 0 91 9 11
2011 EC-06 34 43 8 8 7 0 0 77 15 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 35 2 8 5 0 0 85 13 60
2017 EC-05 62 30 0 8 0 0 0 92 8 11
2017 EC-06 49 38 0 6 7 0 0 87 13 16
2017 EC-07 49 28 0 18 6 0 0 76 24 12
2014 EC 54 29 2 8 5 2 0 84 14 59
2014 EC-02 64 18 0 9 9 0 0 82 18 11
2014 EC-03 50 30 0 20 0 0 0 80 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 47 28 12 7 4 0 1 76 12 66
2011 EC-02 74 18 9 0 0 0 0 91 0 11
2011 EC-06 57 13 7 23 0 0 0 70 23 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 31 0 7 4 0 0 89 11 60
2017 EC-05 74 18 0 8 0 0 0 92 8 11
2017 EC-06 56 32 0 0 12 0 0 88 12 16
2017 EC-07 57 37 0 0 6 0 0 94 6 12
2014 EC 46 27 12 10 5 0 0 73 15 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 40 50 0 10 0 0 0 90 10 10
2014 EC-07 45 36 18 0 0 0 0 82 0 11
2011 EC 42 34 12 7 4 0 1 76 11 65
2011 EC-02 36 64 0 0 0 0 0 100 0 11
2011 EC-06 46 22 16 9 7 0 0 68 16 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 87 13 0 0 0 0 0 100 0 60
2017 EC-05 82 18 0 0 0 0 0 100 0 11
2017 EC-06 94 6 0 0 0 0 0 100 0 16
2017 EC-07 78 22 0 0 0 0 0 100 0 12
2014 EC 88 7 2 2 0 0 2 97 2 59
2014 EC-02 100 0 0 0 0 0 0 100 0 11
2014 EC-03 90 0 0 10 0 0 0 90 10 10
2014 EC-07 91 9 0 0 0 0 0 100 0 11
2011 EC 78 13 2 2 0 1 3 96 2 66
2011 EC-02 82 18 0 0 0 0 0 100 0 11
2011 EC-06 62 30 8 0 0 0 0 92 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 59 21 3 7 5 4 1 85 12 60
2017 EC-05 67 33 0 0 0 0 0 100 0 11
2017 EC-06 49 25 0 13 7 6 0 78 22 16
2017 EC-07 65 7 0 8 6 14 0 84 16 12
2014 EC 68 15 2 5 7 2 2 86 12 59
2014 EC-02 91 0 0 0 0 0 9 100 0 11
2014 EC-03 70 20 0 10 0 0 0 90 10 10
2014 EC-07 64 9 9 0 9 9 0 80 10 11
2011 EC 47 32 6 1 6 3 5 85 8 66
2011 EC-02 64 36 0 0 0 0 0 100 0 11
2011 EC-06 59 24 9 0 9 0 0 82 9 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 16 2 5 7 1 0 86 12 60
2017 EC-05 84 8 8 0 0 0 0 92 0 11
2017 EC-06 68 19 0 7 6 0 0 87 13 16
2017 EC-07 55 22 0 10 6 7 0 83 17 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 20 4 3 0 2 0 93 3 60
2017 EC-05 84 8 8 0 0 0 0 92 0 11
2017 EC-06 75 19 0 6 0 0 0 94 6 16
2017 EC-07 55 35 10 0 0 0 0 90 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 27 4 3 9 0 0 85 12 60
2017 EC-05 72 20 8 0 0 0 0 92 0 11
2017 EC-06 48 38 0 0 13 0 0 87 13 16
2017 EC-07 62 20 10 8 0 0 0 82 8 12
2014 EC 49 27 15 3 5 0 0 76 8 59
2014 EC-02 55 27 9 0 9 0 0 82 9 11
2014 EC-03 40 30 30 0 0 0 0 70 0 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 28 18 0 5 0 34 65 8 13
2014 EC 21 57 14 0 0 7 0 85 0 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 29 16 1 6 4 0 76 8 60
2017 EC-05 53 38 8 0 0 0 0 92 0 11
2017 EC-06 31 31 19 0 13 6 0 66 14 16
2017 EC-07 44 43 7 0 6 0 0 87 6 12
2014 EC 46 20 12 8 10 3 0 68 19 59
2014 EC-02 64 0 9 0 27 0 0 64 27 11
2014 EC-03 40 30 10 10 10 0 0 70 20 10
2014 EC-07 45 18 18 0 0 18 0 78 0 11
2011 EC 22 31 17 7 11 9 3 60 21 66
2011 EC-02 45 19 9 10 0 18 0 77 12 11
2011 EC-06 24 40 13 0 17 0 7 68 18 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 29 11 7 4 0 0 77 12 60
2017 EC-05 50 22 28 0 0 0 0 72 0 11
2017 EC-06 54 21 6 13 6 0 0 75 19 16
2017 EC-07 61 18 15 0 6 0 0 79 6 12
2014 EC 39 27 17 8 8 0 0 66 17 59
2014 EC-02 45 18 9 9 18 0 0 64 27 11
2014 EC-03 40 30 20 0 10 0 0 70 10 10
2014 EC-07 36 36 18 9 0 0 0 73 9 11
2011 EC 21 34 14 13 11 4 3 59 26 66
2011 EC-02 27 36 37 0 0 0 0 63 0 11
2011 EC-06 22 33 0 21 17 0 7 59 41 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 35 15 8 6 3 0 70 15 60
2017 EC-05 42 20 28 10 0 0 0 62 10 11
2017 EC-06 26 42 13 0 13 6 0 72 14 16
2017 EC-07 27 52 8 7 6 0 0 79 13 12
2014 EC 37 24 15 14 5 5 0 64 20 59
2014 EC-02 45 18 18 18 0 0 0 64 18 11
2014 EC-03 50 0 10 10 10 20 0 63 25 10
2014 EC-07 45 18 9 18 0 9 0 70 20 11
2011 EC 13 33 20 22 6 3 3 49 29 67
2011 EC-02 19 45 17 19 0 0 0 64 19 11
2011 EC-06 22 26 7 30 8 0 7 52 41 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 37 7 11 8 5 0 74 19 60
2017 EC-05 26 38 18 18 0 0 0 64 18 11
2017 EC-06 31 37 7 0 19 6 0 72 20 16
2017 EC-07 54 25 0 7 6 8 0 86 14 12
2014 EC 29 22 20 12 12 5 0 54 25 59
2014 EC-02 45 18 9 9 18 0 0 64 27 11
2014 EC-03 20 10 20 20 10 20 0 38 38 10
2014 EC-07 27 36 18 18 0 0 0 64 18 11
2011 EC 19 27 19 20 8 4 3 49 30 67
2011 EC-02 36 26 19 19 0 0 0 62 19 11
2011 EC-06 15 26 13 23 8 8 7 48 36 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 41 13 13 8 3 0 65 22 60
2017 EC-05 17 37 18 20 0 8 0 59 22 11
2017 EC-06 16 47 6 12 13 6 0 67 26 16
2017 EC-07 35 52 0 0 13 0 0 87 13 12
2014 EC 25 32 19 14 10 0 0 58 24 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 20 20 10 0 0 50 30 10
2014 EC-07 36 27 9 27 0 0 0 64 27 11
2011 EC 13 31 12 26 13 1 3 47 41 67
2011 EC-02 10 45 18 28 0 0 0 55 28 11
2011 EC-06 24 21 8 25 15 0 7 48 43 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 33 16 6 3 0 0 75 9 60
2017 EC-05 34 48 18 0 0 0 0 82 0 11
2017 EC-06 33 30 26 12 0 0 0 62 12 16
2017 EC-07 59 22 7 7 6 0 0 81 13 12
2014 EC 27 51 17 3 2 0 0 78 5 59
2014 EC-02 36 36 27 0 0 0 0 73 0 11
2014 EC-03 20 70 0 0 10 0 0 90 10 10
2014 EC-07 36 27 18 18 0 0 0 64 18 11
2011 EC 28 37 12 12 9 0 3 67 21 67
2011 EC-02 72 19 0 9 0 0 0 91 9 11
2011 EC-06 22 24 29 8 17 0 0 46 25 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 76 23 1 0 0 0 0 99 0 60
2017 EC-05 90 10 0 0 0 0 0 100 0 11
2017 EC-06 69 31 0 0 0 0 0 100 0 16
2017 EC-07 69 24 7 0 0 0 0 93 0 12
2014 EC 59 31 2 7 2 0 0 90 8 59
2014 EC-02 73 27 0 0 0 0 0 100 0 11
2014 EC-03 50 40 0 0 10 0 0 90 10 10
2014 EC-07 73 18 0 9 0 0 0 91 9 11
2011 EC 36 43 11 2 3 3 1 83 5 66
2011 EC-02 63 19 18 0 0 0 0 82 0 11
2011 EC-06 53 39 8 0 0 0 0 92 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 26 6 5 5 9 0 81 11 60
2017 EC-05 44 22 8 0 0 26 0 89 0 11
2017 EC-06 60 19 0 7 7 6 0 84 16 16
2017 EC-07 48 38 0 8 6 0 0 86 14 12
2014 EC 51 27 8 5 5 3 0 81 11 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 60 30 0 0 10 0 0 90 10 10
2014 EC-07 55 9 27 9 0 0 0 64 9 11
2011 EC 38 24 13 16 1 4 3 67 19 67
2011 EC-02 55 36 0 9 0 0 0 91 9 11
2011 EC-06 24 29 15 24 0 8 0 58 27 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 21 19 12 10 11 1 53 25 60
2017 EC-05 21 26 29 8 0 16 0 56 10 11
2017 EC-06 26 6 18 21 13 12 4 38 41 16
2017 EC-07 22 47 16 0 6 8 0 76 6 12
2014 EC 27 37 10 14 8 3 0 67 23 59
2014 EC-02 18 36 0 27 18 0 0 55 45 11
2014 EC-03 20 70 0 0 10 0 0 90 10 10
2014 EC-07 27 18 36 9 0 9 0 50 10 11
2011 EC 21 26 25 11 8 6 4 52 20 66
2011 EC-02 55 0 36 0 9 0 0 55 9 11
2011 EC-06 16 41 23 13 0 0 7 61 14 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 14 11 10 10 31 1 55 30 60
2017 EC-05 9 8 29 18 0 36 0 27 29 11
2017 EC-06 21 6 14 0 19 40 0 45 32 16
2017 EC-07 27 29 8 7 6 25 0 73 17 12
2014 EC 19 14 15 22 17 8 5 37 45 59
2014 EC-02 27 9 0 18 27 9 9 44 56 11
2014 EC-03 20 10 20 30 20 0 0 30 50 10
2014 EC-07 9 9 18 27 9 9 18 25 50 11
2011 EC 5 19 15 9 15 29 7 38 38 66
2011 EC-02 9 28 9 0 19 36 0 56 29 11
2011 EC-06 7 8 15 15 8 41 7 28 44 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 16 5 7 3 0 0 85 10 60
2017 EC-05 57 35 0 0 8 0 0 92 8 11
2017 EC-06 75 12 6 7 0 0 0 87 7 16
2017 EC-07 69 7 8 10 7 0 0 75 16 12
2014 EC 67 19 7 0 3 0 3 89 4 58
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 40 60 0 0 0 0 0 100 0 10
2014 EC-07 70 10 10 0 0 0 10 89 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 62 15 5 0 1 4 12 92 2 60
2017 EC-05 53 10 8 0 0 8 21 88 0 11
2017 EC-06 52 12 6 0 0 6 24 92 0 16
2017 EC-07 78 8 0 0 7 0 7 93 7 12
2014 EC 69 17 3 2 2 2 5 93 4 59
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 50 30 0 0 0 10 10 100 0 10
2014 EC-07 73 27 0 0 0 0 0 100 0 11
2011 EC 59 20 10 1 0 0 10 87 2 67
2011 EC-02 63 28 10 0 0 0 0 90 0 11
2011 EC-06 54 30 16 0 0 0 0 84 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 34 5 13 4 12 0 76 19 60
2017 EC-05 34 28 0 10 8 20 0 77 23 11
2017 EC-06 16 31 6 22 7 18 0 57 36 16
2017 EC-07 47 32 15 0 0 7 0 84 0 12
2014 EC 32 27 14 10 12 5 0 63 23 59
2014 EC-02 36 9 45 0 0 9 0 50 0 11
2014 EC-03 20 30 10 20 20 0 0 50 40 10
2014 EC-07 45 27 9 0 0 18 0 89 0 11
2011 EC 17 37 11 15 17 1 1 56 33 67
2011 EC-02 36 26 10 0 28 0 0 62 28 11
2011 EC-06 7 54 0 15 24 0 0 61 39 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 20 12 21 8 12 0 54 33 60
2017 EC-05 37 8 20 10 8 16 0 54 22 11
2017 EC-06 12 15 17 15 19 22 0 34 44 16
2017 EC-07 29 39 0 25 0 7 0 73 27 12
2014 EC 14 17 15 17 32 2 3 32 52 59
2014 EC-02 27 9 18 0 36 9 0 40 40 11
2014 EC-03 0 10 20 20 50 0 0 10 70 10
2014 EC-07 18 18 27 18 0 0 18 44 22 11
2011 EC 4 11 10 25 36 3 12 17 71 67
2011 EC-02 9 19 18 26 28 0 0 28 54 11
2011 EC-06 0 21 0 41 23 0 15 25 75 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 35 9 6 3 2 0 81 9 60
2017 EC-05 64 10 10 0 8 8 0 80 9 11
2017 EC-06 42 39 0 19 0 0 0 81 19 16
2017 EC-07 59 29 0 7 6 0 0 87 13 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 30 12 4 2 5 0 81 6 60
2017 EC-05 52 40 0 0 8 0 0 92 8 11
2017 EC-06 38 27 12 6 0 18 0 78 7 16
2017 EC-07 47 39 14 0 0 0 0 86 0 12
2014 EC 47 27 14 5 5 0 2 76 10 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 30 40 20 0 10 0 0 70 10 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 45 5 4 3 1 0 88 7 60
2017 EC-05 38 52 10 0 0 0 0 90 0 11
2017 EC-06 45 36 6 7 6 0 0 81 13 16
2017 EC-07 39 55 0 0 6 0 0 94 6 12
2014 EC 42 34 10 8 3 0 2 78 12 59
2014 EC-02 55 27 9 9 0 0 0 82 9 11
2014 EC-03 40 30 10 20 0 0 0 70 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 39 37 10 4 6 0 3 78 11 66
2011 EC-02 56 26 9 9 0 0 0 82 9 11
2011 EC-06 42 15 11 16 9 0 7 61 27 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 32 2 0 4 0 0 95 4 59
2017 EC-05 72 28 0 0 0 0 0 100 0 11
2017 EC-06 62 25 0 0 13 0 0 87 13 16
2017 EC-07 58 42 0 0 0 0 0 100 0 12
2014 EC 54 31 3 5 7 0 0 85 12 59
2014 EC-02 73 0 9 18 0 0 0 73 18 11
2014 EC-03 40 50 0 0 10 0 0 90 10 10
2014 EC-07 64 27 0 9 0 0 0 91 9 11
2011 EC 44 34 10 2 8 0 3 80 10 67
2011 EC-02 63 18 19 0 0 0 0 81 0 11
2011 EC-06 45 17 15 0 17 0 7 67 18 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 23 11 5 3 0 0 80 9 60
2017 EC-05 70 20 0 10 0 0 0 90 10 11
2017 EC-06 49 30 0 7 13 0 0 79 21 16
2017 EC-07 48 16 37 0 0 0 0 63 0 12
2014 EC 39 25 14 14 7 2 0 66 21 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 30 30 20 10 10 0 0 60 20 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11
2011 EC 25 35 17 9 11 1 1 62 20 67
2011 EC-02 36 36 9 9 10 0 0 72 19 11
2011 EC-06 31 25 7 15 17 7 0 59 33 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 27 6 7 3 0 0 83 11 60
2017 EC-05 50 40 0 10 0 0 0 90 10 11
2017 EC-06 55 17 7 7 13 0 0 72 21 16
2017 EC-07 54 33 14 0 0 0 0 86 0 12
2014 EC 37 29 10 19 5 0 0 66 24 59
2014 EC-02 64 9 0 27 0 0 0 73 27 11
2014 EC-03 20 50 10 10 10 0 0 70 20 10
2014 EC-07 45 27 27 0 0 0 0 73 0 11
2011 EC 28 41 8 9 11 1 1 71 20 66
2011 EC-02 49 30 0 10 11 0 0 79 21 10
2011 EC-06 31 40 0 15 8 7 0 75 25 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 16 7 8 6 6 0 78 15 60
2017 EC-05 74 8 10 0 0 8 0 89 0 11
2017 EC-06 43 17 7 13 13 6 0 64 28 16
2017 EC-07 54 10 7 7 7 16 0 75 16 12
2014 EC 31 24 22 14 8 2 0 55 22 59
2014 EC-02 36 18 9 27 9 0 0 55 36 11
2014 EC-03 30 20 30 10 10 0 0 50 20 10
2014 EC-07 36 18 18 18 9 0 0 55 27 11
2011 EC 30 25 11 13 16 4 1 59 30 67
2011 EC-02 45 9 9 9 28 0 0 55 37 11
2011 EC-06 41 7 15 15 8 15 0 56 27 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 25 40 34 60
2017 EC-05 0 60 40 11
2017 EC-06 29 30 40 16
2017 EC-07 21 48 31 12
2014 EC 37 22 41 59
2014 EC-02 55 0 45 11
2014 EC-03 50 40 10 10
2014 EC-07 27 36 36 11
2011 EC 37 33 30 67
2011 EC-02 38 26 36 11
2011 EC-06 39 45 16 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 0 19 75 0 6 0 16
2014 EC 9 9 59 9 9999 14 22
2011 EC 8 4 72 9 9999 8 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 18 82 59
2014 EC 25 75 59

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 67 11
2014 EC 60 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 62 11
2014 EC 47 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 55 11
2014 EC 47 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 82 11
2014 EC 53 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 56 11
2014 EC 40 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 44 11
2014 EC 40 15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 44 11
2014 EC 47 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EC 43 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC 0 11
2014 EC 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 44 11
2014 EC 50 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 76 24 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 9 15 2 5 41 11 54 14 60
2017 EC-05 9 0 18 10 0 63 0 24 27 11
2017 EC-06 29 5 12 0 6 41 7 65 12 16
2017 EC-07 8 18 16 0 6 51 0 54 12 12
2014 EC 19 17 7 12 10 29 7 55 34 59
2014 EC-02 18 9 0 9 18 45 0 50 50 11
2014 EC-03 10 10 20 0 10 30 20 40 20 10
2014 EC-07 27 9 18 0 0 36 9 67 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 22 24 7 2 18 2 60 10 60
2017 EC-05 17 37 8 10 0 28 0 75 14 11
2017 EC-06 29 11 25 0 6 29 0 56 8 16
2017 EC-07 35 21 29 0 0 15 0 66 0 12
2014 EC 29 29 10 14 8 8 2 64 25 59
2014 EC-02 36 27 0 9 18 9 0 70 30 11
2014 EC-03 30 30 10 0 10 10 10 75 13 10
2014 EC-07 36 27 9 9 0 18 0 78 11 11
2011 EC 23 33 20 8 3 10 3 64 12 67
2011 EC-02 64 18 0 0 0 9 9 100 0 11
2011 EC-06 16 25 31 22 0 7 0 44 23 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 43 12 8 0 0 8 79 8 60
2017 EC-05 19 61 0 8 0 0 12 91 9 11
2017 EC-06 45 41 13 0 0 0 0 87 0 16
2017 EC-07 33 27 33 7 0 0 0 60 7 12
2014 EC 29 51 5 7 3 0 5 84 11 59
2014 EC-02 18 45 0 18 18 0 0 64 36 11
2014 EC-03 20 60 0 10 0 0 10 89 11 10
2014 EC-07 18 45 9 9 0 0 18 78 11 11
2011 EC 28 45 8 15 0 1 3 76 16 67
2011 EC-02 37 36 0 18 0 9 0 80 20 11
2011 EC-06 13 64 7 8 0 0 8 84 9 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 3 19 4 4 47 18 25 22 60
2017 EC-05 0 0 18 0 0 70 12 0 0 11
2017 EC-06 15 6 4 0 0 58 17 82 0 16
2017 EC-07 8 0 49 13 0 18 12 12 19 12
2014 EC 8 14 12 15 3 34 14 42 35 59
2014 EC-02 0 9 27 0 9 55 0 20 20 11
2014 EC-03 0 0 20 20 10 40 10 0 60 10
2014 EC-07 9 0 0 18 0 36 36 33 67 11
2011 EC 7 12 18 6 4 37 16 40 21 67
2011 EC-02 9 10 9 0 0 63 9 67 0 11
2011 EC-06 7 7 8 13 0 47 18 38 38 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 25 15 3 1 9 8 76 5 60
2017 EC-05 45 18 8 0 0 16 12 88 0 11
2017 EC-06 49 26 0 7 0 18 0 91 9 16
2017 EC-07 27 37 29 0 6 0 0 65 6 12
2014 EC 44 25 8 7 2 8 5 80 10 59
2014 EC-02 36 0 27 9 0 27 0 50 13 11
2014 EC-03 30 60 0 0 0 0 10 100 0 10
2014 EC-07 27 36 9 9 0 0 18 78 11 11
2011 EC 33 23 14 3 3 18 6 74 8 66
2011 EC-02 55 9 9 0 0 27 0 87 0 11
2011 EC-06 28 0 32 0 0 31 8 47 0 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 26 16 2 2 15 8 75 5 60
2017 EC-05 25 30 8 0 0 25 12 87 0 11
2017 EC-06 44 20 6 7 0 23 0 83 10 16
2017 EC-07 37 37 18 0 0 8 0 80 0 12
2014 EC 36 29 15 5 2 8 5 75 8 59
2014 EC-02 27 9 27 9 0 27 0 50 13 11
2014 EC-03 20 50 10 10 0 0 10 78 11 10
2014 EC-07 18 36 18 0 0 9 18 75 0 11
2011 EC 29 30 14 3 1 19 4 76 6 67
2011 EC-02 64 9 9 0 0 18 0 89 0 11
2011 EC-06 16 33 15 0 0 28 8 77 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 8 92 59
2017 EC-06 0 100 16
2014 EC-02 0 100 11
2014 EC-07 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 8 15 0 0 52 12 58 0 60
2017 EC-05 0 8 10 0 0 70 12 46 0 11
2017 EC-06 15 7 6 0 0 64 7 80 0 16
2017 EC-07 8 7 28 0 0 51 6 35 0 12
2014 EC 24 8 17 5 0 37 8 59 9 59
2014 EC-02 27 9 9 0 0 55 0 80 0 11
2014 EC-03 10 10 30 0 0 50 0 40 0 10
2014 EC-07 27 0 9 18 0 36 9 50 33 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 31 15 4 0 17 4 76 5 59
2017 EC-05 18 42 9 0 0 18 13 87 0 10
2017 EC-06 15 46 6 6 0 28 0 84 8 16
2017 EC-07 44 18 22 0 0 15 0 74 0 12
2014 EC 36 29 14 5 0 15 2 78 6 59
2014 EC-02 45 45 0 0 0 9 0 100 0 11
2014 EC-03 20 20 40 0 0 20 0 50 0 10
2014 EC-07 36 18 18 9 0 18 0 67 11 11
2011 EC 28 35 14 8 1 12 1 74 11 67
2011 EC-02 54 28 0 0 0 19 0 100 0 11
2011 EC-06 33 21 17 15 0 15 0 64 17 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 20 17 22 13 0 0 48 34 60
2017 EC-05 36 18 26 20 0 0 0 55 20 11
2017 EC-06 32 17 16 29 6 0 0 49 35 16
2017 EC-07 34 7 10 25 24 0 0 41 49 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 27 30 10 17 0 2 43 27 60
2017 EC-05 9 46 45 0 0 0 0 55 0 11
2017 EC-06 12 22 19 18 22 0 6 36 43 16
2017 EC-07 20 18 25 7 30 0 0 38 37 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 31 24 7 15 0 2 53 22 60
2017 EC-05 17 47 26 10 0 0 0 64 10 11
2017 EC-06 18 27 26 0 28 0 0 46 28 16
2017 EC-07 20 18 25 23 14 0 0 38 37 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 24 25 19 17 0 2 38 36 60
2017 EC-05 17 16 47 20 0 0 0 33 20 11
2017 EC-06 6 23 23 21 27 0 0 29 48 16
2017 EC-07 20 19 7 34 21 0 0 39 54 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 28 12 7 10 0 5 69 18 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 40 17 21 0 16 0 6 60 17 16
2017 EC-07 27 36 0 16 21 0 0 63 37 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 36 14 10 10 0 0 66 20 60
2017 EC-05 47 35 10 0 8 0 0 82 8 11
2017 EC-06 18 28 20 21 13 0 0 46 34 16
2017 EC-07 25 45 0 15 16 0 0 70 30 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 31 16 4 3 0 0 77 8 60
2017 EC-05 54 36 10 0 0 0 0 90 0 11
2017 EC-06 52 22 13 0 13 0 0 74 13 16
2017 EC-07 46 24 17 13 0 0 0 70 13 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 33 22 11 3 0 0 64 14 60
2017 EC-05 17 43 18 22 0 0 0 60 22 11
2017 EC-06 43 0 38 12 7 0 0 43 19 16
2017 EC-07 31 38 25 0 6 0 0 70 6 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 33 17 7 7 1 3 68 14 60
2017 EC-05 16 62 12 10 0 0 0 78 10 11
2017 EC-06 45 19 17 0 13 0 6 67 14 16
2017 EC-07 39 31 17 7 6 0 0 70 13 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 31 23 7 1 0 2 68 8 60
2017 EC-05 27 65 8 0 0 0 0 92 0 11
2017 EC-06 45 16 25 7 0 0 6 66 8 16
2017 EC-07 33 32 21 7 7 0 0 65 14 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 20 8 2 2 0 2 88 4 60
2017 EC-05 64 26 10 0 0 0 0 90 0 11
2017 EC-06 67 12 7 0 7 0 6 84 8 16
2017 EC-07 79 7 7 8 0 0 0 86 8 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 12 7 3 0 0 7 89 3 60
2017 EC-05 82 18 0 0 0 0 0 100 0 11
2017 EC-06 67 13 0 6 0 0 14 93 7 16
2017 EC-07 84 0 16 0 0 0 0 84 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 25 8 2 0 0 5 90 2 60
2017 EC-05 65 35 0 0 0 0 0 100 0 11
2017 EC-06 64 18 6 6 0 0 6 87 6 16
2017 EC-07 59 25 16 0 0 0 0 84 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 20 7 7 3 0 5 82 11 60
2017 EC-05 46 44 10 0 0 0 0 90 0 11
2017 EC-06 75 6 0 7 6 0 6 86 14 16
2017 EC-07 45 31 10 8 6 0 0 76 14 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 64 8 1 0 0 0 27 98 0 60
2017 EC-05 72 8 0 0 0 0 20 100 0 11
2017 EC-06 75 6 0 0 0 0 20 100 0 16
2017 EC-07 62 16 6 0 0 0 16 93 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 19 3 1 0 0 5 95 1 60
2017 EC-05 65 35 0 0 0 0 0 100 0 11
2017 EC-06 70 13 6 4 0 0 6 89 5 16
2017 EC-07 85 15 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 18 2 3 3 0 5 91 7 60
2017 EC-05 71 17 0 0 12 0 0 88 12 11
2017 EC-06 69 19 0 6 0 0 6 94 6 16
2017 EC-07 76 10 8 0 6 0 0 86 6 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 31 10 7 0 0 6 82 7 60
2017 EC-05 43 57 0 0 0 0 0 100 0 11
2017 EC-06 42 20 12 20 0 0 6 66 21 16
2017 EC-07 59 17 16 0 0 0 7 82 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 36 33 11 7 0 2 48 18 60
2017 EC-05 8 48 43 0 0 0 0 57 0 11
2017 EC-06 18 28 22 25 7 0 0 46 32 16
2017 EC-07 0 30 40 15 16 0 0 30 30 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 13 47 19 10 0 2 29 23 60
2017 EC-05 0 0 66 25 8 0 0 34 0 11
2017 EC-06 7 31 24 17 21 0 0 38 38 16
2017 EC-07 16 15 62 8 0 0 0 8 30 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 36 14 20 5 6 0 58 26 60
2017 EC-05 8 36 17 22 0 16 0 53 26 11
2017 EC-06 15 35 14 18 13 6 0 53 33 16
2017 EC-07 27 25 24 18 0 6 0 55 20 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 42 7 16 6 1 0 71 22 60
2017 EC-05 33 29 18 20 0 0 0 62 20 11
2017 EC-06 32 29 7 13 13 6 0 64 28 16
2017 EC-07 18 60 0 16 6 0 0 78 22 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 17 83 60
2014 EC 17 83 59
2014 EC-02 0 100 11
2014 EC-07 0 100 11

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 67 33 10
2014 EC 90 10 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 16 28 16 7 4 0 31 69 59
2017 EC-05 45 10 8 27 10 0 0 45 55 11
2017 EC-06 47 11 21 21 0 0 0 47 53 16
2017 EC-07 8 27 59 0 6 0 0 8 92 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 19 39
2017 EC-07 13 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 44 39
2017 EC-07 25 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 25 39
2017 EC-07 15 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 51 39
2017 EC-07 64 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 2 39
2017 EC-07 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 52 39
2017 EC-07 66 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 8 46 20 9 2 15 39
2017 EC-07 8 64 11 11 0 6 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 38 10 23 11 0 2 56 34 39
2017 EC-07 6 68 18 0 0 0 7 81 0 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 2 6 7 21 49 2 12 9 82 39
2017 EC-07 0 7 26 13 46 0 8 8 64 11
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