2017 Public Service Employee Survey Results for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 35 2 4 3 0 0 91 6 181
2017 AS-01 56 36 0 7 0 0 0 93 7 37
2017 AS-02 51 42 0 7 0 0 0 93 7 32
2017 AS-03 70 24 2 0 4 0 0 94 4 50
2017 AS-04 50 35 11 5 0 0 0 84 5 21
2017 AS-05 42 45 5 0 9 0 0 87 9 23
2014 AS 53 40 2 3 1 0 0 93 4 258
2014 AS-01 49 45 1 3 1 0 0 95 4 75
2014 AS-02 58 33 4 4 0 0 0 92 4 48
2014 AS-03 57 38 0 3 2 0 0 95 5 63
2014 AS-04 50 41 5 5 0 0 0 91 5 22
2014 AS-05 56 44 0 0 0 0 0 100 0 18
2014 AS-06 27 47 13 7 7 0 0 73 13 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13
2011 AS 51 36 4 7 2 0 0 87 9 250
2011 AS-01 43 37 7 9 5 0 0 80 14 47
2011 AS-02 61 27 0 12 0 0 0 88 12 51
2011 AS-03 49 39 3 3 5 0 0 89 8 63
2011 AS-04 50 36 7 8 0 0 0 86 8 34
2011 AS-05 64 36 0 0 0 0 0 100 0 22
2011 AS-06 45 44 6 5 0 0 0 89 5 17
2011 AS-07 51 32 11 7 0 0 0 83 7 16
2008 AS 57 35 2 4 1 0 0 92 5 164
2008 AS-01 48 28 7 14 3 0 0 76 17 29
2008 AS-02 62 36 0 0 2 0 0 98 2 42
2008 AS-03 52 39 6 3 0 0 0 91 3 33
2008 AS-04 48 52 0 0 0 0 0 100 0 21
2008 AS-05 78 17 0 6 0 0 0 94 6 18
2008 AS-06 45 45 0 9 0 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 80 15 1 2 2 0 1 96 3 181
2017 AS-01 83 12 0 0 2 0 3 98 2 37
2017 AS-02 80 18 3 0 0 0 0 97 0 32
2017 AS-03 82 10 0 4 2 0 2 94 6 50
2017 AS-04 80 15 0 5 0 0 0 95 5 21
2017 AS-05 74 21 0 0 5 0 0 95 5 23
2014 AS 72 21 2 3 2 0 0 93 5 258
2014 AS-01 72 23 0 4 1 0 0 95 5 75
2014 AS-02 75 17 4 4 0 0 0 92 4 48
2014 AS-03 70 22 3 3 2 0 0 92 5 63
2014 AS-04 68 23 5 0 5 0 0 91 5 22
2014 AS-05 78 22 0 0 0 0 0 100 0 18
2014 AS-06 73 13 0 7 7 0 0 87 13 15
2014 AS-07 77 23 0 0 0 0 0 100 0 13
2011 AS 71 20 2 5 1 1 0 93 5 250
2011 AS-01 56 32 0 7 3 0 2 90 10 47
2011 AS-02 79 12 4 6 0 0 0 91 6 51
2011 AS-03 72 24 0 5 0 0 0 95 5 63
2011 AS-04 66 24 4 4 0 2 0 92 4 34
2011 AS-05 80 10 0 5 0 5 0 95 5 22
2011 AS-06 83 17 0 0 0 0 0 100 0 17
2011 AS-07 83 5 6 5 0 0 0 88 5 16
2008 AS 78 18 3 1 0 0 1 96 1 164
2008 AS-01 75 14 7 4 0 0 0 89 4 28
2008 AS-02 88 12 0 0 0 0 0 100 0 43
2008 AS-03 76 21 3 0 0 0 0 97 0 33
2008 AS-04 71 24 0 0 0 0 5 100 0 21
2008 AS-05 78 11 11 0 0 0 0 89 0 18
2008 AS-06 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 22 4 7 3 0 1 86 10 181
2017 AS-01 65 23 0 10 0 0 3 90 10 37
2017 AS-02 50 25 9 10 6 0 0 75 16 32
2017 AS-03 68 18 4 4 4 0 2 88 8 50
2017 AS-04 59 30 5 5 0 0 0 90 5 21
2017 AS-05 75 14 0 6 5 0 0 90 10 23
2014 AS 67 18 5 8 2 0 1 85 10 258
2014 AS-01 71 11 4 13 1 0 0 81 15 75
2014 AS-02 60 25 6 4 2 0 2 87 6 48
2014 AS-03 67 21 3 5 3 0 2 89 8 63
2014 AS-04 64 23 9 0 5 0 0 86 5 22
2014 AS-05 72 6 6 17 0 0 0 78 17 18
2014 AS-06 67 20 0 7 7 0 0 87 13 15
2014 AS-07 54 31 8 8 0 0 0 85 8 13
2011 AS 60 23 6 8 4 0 1 83 11 250
2011 AS-01 44 27 6 17 4 0 2 72 22 47
2011 AS-02 70 17 4 7 2 0 0 87 9 51
2011 AS-03 51 32 6 3 8 0 0 83 11 63
2011 AS-04 67 12 15 7 0 0 0 78 7 34
2011 AS-05 57 33 0 5 5 0 0 90 10 22
2011 AS-06 83 17 0 0 0 0 0 100 0 17
2011 AS-07 71 11 0 11 0 0 7 88 12 16
2008 AS 61 22 5 9 4 0 0 83 12 164
2008 AS-01 46 25 4 18 7 0 0 71 25 28
2008 AS-02 65 21 2 7 5 0 0 86 12 43
2008 AS-03 55 30 6 6 3 0 0 85 9 33
2008 AS-04 62 24 10 5 0 0 0 86 5 21
2008 AS-05 72 11 6 11 0 0 0 83 11 18
2008 AS-06 73 9 9 9 0 0 0 82 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 27 2 6 2 0 0 90 7 181
2017 AS-01 66 24 0 8 2 0 0 90 10 37
2017 AS-02 64 33 0 3 0 0 0 97 3 32
2017 AS-03 70 21 2 4 2 0 0 92 6 50
2017 AS-04 58 36 5 0 0 0 0 95 0 21
2017 AS-05 60 20 0 15 5 0 0 81 19 23
2014 AS 56 28 7 7 3 0 0 83 9 258
2014 AS-01 53 29 5 5 7 0 0 83 12 75
2014 AS-02 52 31 8 8 0 0 0 83 8 48
2014 AS-03 52 29 11 8 0 0 0 81 8 63
2014 AS-04 59 18 14 9 0 0 0 77 9 22
2014 AS-05 72 17 0 6 6 0 0 89 11 18
2014 AS-06 47 40 0 7 7 0 0 87 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 52 26 6 8 7 0 0 78 15 248
2011 AS-01 42 21 9 14 12 0 2 65 26 47
2011 AS-02 66 22 4 6 2 0 0 88 8 50
2011 AS-03 43 40 3 10 5 0 0 82 15 63
2011 AS-04 54 9 13 8 17 0 0 62 25 34
2011 AS-05 52 29 10 9 0 0 0 81 9 21
2011 AS-06 57 37 0 0 6 0 0 94 6 17
2011 AS-07 61 28 5 0 5 0 0 89 5 16

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 37 6 11 4 0 1 79 15 180
2017 AS-01 44 38 4 9 2 2 0 84 12 37
2017 AS-02 20 35 13 22 10 0 0 56 32 32
2017 AS-03 43 40 0 10 4 0 2 85 15 50
2017 AS-04 59 36 5 0 0 0 0 95 0 21
2017 AS-05 38 42 9 6 5 0 0 80 10 23
2014 AS 47 33 8 9 3 0 0 81 11 258
2014 AS-01 35 45 7 11 3 0 0 80 13 75
2014 AS-02 46 27 10 13 4 0 0 73 17 48
2014 AS-03 44 40 5 8 3 0 0 84 11 63
2014 AS-04 73 23 5 0 0 0 0 95 0 22
2014 AS-05 67 22 6 0 6 0 0 89 6 18
2014 AS-06 47 20 20 13 0 0 0 67 13 15
2014 AS-07 69 15 15 0 0 0 0 85 0 13
2011 AS 34 38 9 9 6 1 4 75 16 249
2011 AS-01 26 35 4 13 15 2 5 65 30 47
2011 AS-02 49 29 6 11 6 0 0 77 17 50
2011 AS-03 36 39 10 8 5 0 2 77 13 63
2011 AS-04 27 46 12 10 2 3 0 75 13 34
2011 AS-05 40 42 9 0 0 0 9 90 0 22
2011 AS-06 23 49 11 5 0 0 12 82 6 17
2011 AS-07 24 29 24 8 7 0 8 58 16 16
2008 AS 40 38 12 4 4 1 1 80 8 165
2008 AS-01 34 48 3 0 7 7 0 89 7 29
2008 AS-02 40 33 19 5 2 0 2 74 7 43
2008 AS-03 42 42 9 6 0 0 0 85 6 33
2008 AS-04 29 33 24 10 5 0 0 62 14 21
2008 AS-05 50 28 6 0 17 0 0 78 17 18
2008 AS-06 36 45 18 0 0 0 0 82 0 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 35 12 7 3 1 1 78 10 181
2017 AS-01 18 50 14 16 0 0 2 69 17 37
2017 AS-02 40 28 14 9 6 3 0 70 16 32
2017 AS-03 49 37 8 0 4 0 2 88 4 50
2017 AS-04 32 36 22 4 5 0 0 69 9 21
2017 AS-05 63 22 10 0 5 0 0 85 5 23
2014 AS 41 31 16 7 3 0 0 73 11 258
2014 AS-01 36 29 20 11 4 0 0 65 15 75
2014 AS-02 27 42 15 10 6 0 0 69 17 48
2014 AS-03 40 37 17 5 2 0 0 76 6 63
2014 AS-04 50 32 9 9 0 0 0 82 9 22
2014 AS-05 61 22 17 0 0 0 0 83 0 18
2014 AS-06 60 13 7 7 13 0 0 73 20 15
2014 AS-07 62 23 15 0 0 0 0 85 0 13
2011 AS 43 36 9 7 5 0 0 79 12 250
2011 AS-01 23 42 14 15 6 0 0 65 21 47
2011 AS-02 44 31 10 10 6 0 0 75 15 51
2011 AS-03 40 38 11 4 6 0 0 78 11 63
2011 AS-04 55 30 2 9 3 0 0 85 12 34
2011 AS-05 41 50 9 0 0 0 0 91 0 22
2011 AS-06 63 25 0 0 6 0 6 94 6 17
2011 AS-07 64 29 7 0 0 0 0 93 0 16
2008 AS 37 41 10 8 4 0 0 78 12 165
2008 AS-01 28 48 10 10 3 0 0 76 14 29
2008 AS-02 28 42 12 14 5 0 0 70 19 43
2008 AS-03 42 39 9 6 3 0 0 82 9 33
2008 AS-04 19 62 10 0 10 0 0 81 10 21
2008 AS-05 56 33 6 0 6 0 0 89 6 18
2008 AS-06 55 18 9 18 0 0 0 73 18 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 39 9 5 3 1 1 83 8 181
2017 AS-01 19 51 13 14 0 0 2 72 15 37
2017 AS-02 34 42 7 9 6 3 0 78 16 32
2017 AS-03 57 35 4 2 2 0 0 92 4 50
2017 AS-04 33 46 17 0 4 0 0 80 4 21
2017 AS-05 58 27 10 0 5 0 0 85 5 23
2014 AS 47 35 9 5 4 0 0 82 9 257
2014 AS-01 39 33 13 8 7 0 0 72 15 75
2014 AS-02 29 52 6 8 4 0 0 81 13 48
2014 AS-03 52 32 11 3 2 0 0 84 5 62
2014 AS-04 59 27 9 0 5 0 0 86 5 22
2014 AS-05 78 17 6 0 0 0 0 94 0 18
2014 AS-06 53 33 0 0 13 0 0 87 13 15
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 48 31 11 7 3 0 0 80 10 250
2011 AS-01 31 29 22 15 2 0 0 60 17 47
2011 AS-02 54 24 10 6 8 0 0 77 13 51
2011 AS-03 43 37 9 9 2 0 0 80 11 63
2011 AS-04 45 37 12 3 2 0 0 83 5 34
2011 AS-05 64 36 0 0 0 0 0 100 0 22
2011 AS-06 70 24 6 0 0 0 0 94 0 17
2011 AS-07 65 29 0 7 0 0 0 93 7 16
2008 AS 50 31 11 4 4 0 0 81 8 165
2008 AS-01 31 34 14 7 14 0 0 66 21 29
2008 AS-02 51 26 14 7 2 0 0 77 9 43
2008 AS-03 52 33 9 3 3 0 0 85 6 33
2008 AS-04 38 43 14 0 5 0 0 81 5 21
2008 AS-05 78 17 6 0 0 0 0 94 0 18
2008 AS-06 64 27 9 0 0 0 0 91 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 30 6 2 2 0 0 89 4 181
2017 AS-01 57 37 6 0 0 0 0 94 0 37
2017 AS-02 43 44 10 3 0 0 0 87 3 32
2017 AS-03 67 23 6 2 2 0 0 90 4 50
2017 AS-04 62 29 5 0 4 0 0 91 4 21
2017 AS-05 65 12 9 9 5 0 0 77 14 23
2014 AS 55 33 7 4 1 0 0 87 5 258
2014 AS-01 53 29 8 7 3 0 0 83 9 75
2014 AS-02 52 35 4 8 0 0 0 88 8 48
2014 AS-03 51 38 10 2 0 0 0 89 2 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 61 22 11 6 0 0 0 83 6 18
2014 AS-06 47 47 0 0 7 0 0 93 7 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 27 8 6 2 1 0 83 8 181
2017 AS-01 63 18 10 8 0 0 0 81 8 37
2017 AS-02 35 36 14 10 3 3 0 73 13 32
2017 AS-03 61 28 4 4 2 0 0 90 6 50
2017 AS-04 55 31 9 5 0 0 0 86 5 21
2017 AS-05 59 24 9 9 0 0 0 82 9 23
2014 AS 54 29 6 5 6 0 0 83 10 258
2014 AS-01 63 17 7 7 7 0 0 80 13 75
2014 AS-02 52 33 6 2 6 0 0 85 8 48
2014 AS-03 46 40 8 0 6 0 0 86 6 63
2014 AS-04 55 27 9 9 0 0 0 82 9 22
2014 AS-05 72 11 0 6 11 0 0 83 17 18
2014 AS-06 53 33 7 7 0 0 0 87 7 15
2014 AS-07 38 46 0 8 8 0 0 85 15 13
2011 AS 49 28 7 10 4 0 2 79 14 250
2011 AS-01 40 27 4 17 9 0 2 69 27 47
2011 AS-02 54 28 9 4 4 0 2 83 7 51
2011 AS-03 44 30 6 11 6 0 2 76 18 63
2011 AS-04 52 24 10 12 0 0 3 78 12 34
2011 AS-05 77 18 5 0 0 0 0 95 0 22
2011 AS-06 58 31 0 6 0 0 6 94 6 17
2011 AS-07 32 38 12 13 5 0 0 70 18 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 25 5 7 3 2 8 84 11 181
2017 AS-01 44 21 8 12 3 2 10 74 17 37
2017 AS-02 46 25 6 7 6 6 3 78 15 32
2017 AS-03 58 20 3 6 2 2 9 88 9 50
2017 AS-04 49 42 5 0 0 0 4 95 0 21
2017 AS-05 52 28 6 5 0 0 9 89 5 23
2014 AS 48 22 6 5 7 1 11 80 13 258
2014 AS-01 49 17 3 1 7 1 21 86 10 75
2014 AS-02 40 21 10 2 6 0 21 76 11 48
2014 AS-03 49 32 5 3 8 2 2 84 11 63
2014 AS-04 59 18 14 5 0 5 0 81 5 22
2014 AS-05 56 17 6 6 17 0 0 72 22 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 38 31 0 23 0 0 8 75 25 13
2011 AS 35 22 11 9 10 1 13 66 22 250
2011 AS-01 22 22 20 4 16 0 16 52 24 47
2011 AS-02 45 19 6 9 6 2 12 75 17 51
2011 AS-03 33 27 8 13 6 2 11 69 22 63
2011 AS-04 37 13 11 8 14 0 18 61 26 34
2011 AS-05 46 37 13 0 0 0 4 86 0 22
2011 AS-06 34 19 12 16 8 0 11 59 27 17
2011 AS-07 39 5 5 13 25 0 12 50 44 16
2008 AS 44 23 7 7 9 1 9 74 17 165
2008 AS-01 41 21 7 10 10 3 7 69 23 29
2008 AS-02 51 16 0 2 9 0 21 85 15 43
2008 AS-03 42 30 9 9 6 0 3 75 16 33
2008 AS-04 48 19 14 10 10 0 0 67 19 21
2008 AS-05 28 17 22 6 22 0 6 47 29 18
2008 AS-06 55 45 0 0 0 0 0 100 0 11

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 41 8 6 2 1 0 84 8 180
2017 AS-01 29 52 8 8 0 0 2 83 9 37
2017 AS-02 48 28 9 9 3 3 0 78 12 32
2017 AS-03 51 35 8 4 2 0 0 86 6 50
2017 AS-04 29 51 14 5 0 0 0 80 5 21
2017 AS-05 34 51 0 10 5 0 0 85 15 23
2014 AS 38 40 11 8 3 0 0 79 10 258
2014 AS-01 36 40 12 9 3 0 0 76 12 75
2014 AS-02 27 48 8 15 2 0 0 75 17 48
2014 AS-03 38 41 14 2 5 0 0 79 6 63
2014 AS-04 27 59 9 5 0 0 0 86 5 22
2014 AS-05 50 39 11 0 0 0 0 89 0 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 69 15 8 8 0 0 0 85 8 13
2011 AS 37 39 13 5 7 0 0 75 12 248
2011 AS-01 32 29 15 13 11 0 0 61 24 47
2011 AS-02 36 39 13 4 8 0 0 75 12 49
2011 AS-03 27 48 13 4 8 0 0 75 12 63
2011 AS-04 35 44 9 0 12 0 0 79 12 34
2011 AS-05 51 40 9 0 0 0 0 91 0 22
2011 AS-06 47 36 17 0 0 0 0 83 0 17
2011 AS-07 64 17 12 7 0 0 0 82 7 16
2008 AS 40 41 11 5 3 0 0 81 8 164
2008 AS-01 34 38 14 10 3 0 0 72 14 29
2008 AS-02 40 42 12 5 2 0 0 81 7 43
2008 AS-03 45 36 9 6 3 0 0 82 9 33
2008 AS-04 29 48 14 5 5 0 0 76 10 21
2008 AS-05 41 47 6 0 6 0 0 88 6 17
2008 AS-06 45 36 18 0 0 0 0 82 0 11

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 35 15 11 6 0 0 68 18 181
2017 AS-01 30 32 16 20 2 0 0 62 22 37
2017 AS-02 24 39 12 13 12 0 0 63 25 32
2017 AS-03 34 38 14 10 4 0 0 72 14 50
2017 AS-04 38 45 10 0 8 0 0 83 8 21
2017 AS-05 32 26 26 13 3 0 0 58 16 23
2014 AS 36 37 8 13 7 0 0 72 20 258
2014 AS-01 36 39 3 12 11 0 0 75 23 75
2014 AS-02 35 35 8 13 8 0 0 71 21 48
2014 AS-03 25 41 13 14 6 0 0 67 21 63
2014 AS-04 36 45 9 9 0 0 0 82 9 22
2014 AS-05 44 28 11 11 6 0 0 72 17 18
2014 AS-06 40 27 13 13 7 0 0 67 20 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 33 35 15 7 9 0 0 68 17 250
2011 AS-01 33 28 16 4 18 0 0 61 22 47
2011 AS-02 39 40 6 4 12 0 0 79 15 51
2011 AS-03 30 34 16 10 10 2 0 64 20 63
2011 AS-04 29 30 19 16 7 0 0 59 22 34
2011 AS-05 51 41 9 0 0 0 0 91 0 22
2011 AS-06 21 50 28 0 0 0 0 72 0 17
2011 AS-07 23 34 19 17 6 0 0 57 23 16

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 43 7 12 4 1 0 78 16 181
2017 AS-01 31 45 10 12 0 0 2 77 12 37
2017 AS-02 24 49 6 9 9 3 0 75 19 32
2017 AS-03 41 41 4 12 2 0 0 82 14 50
2017 AS-04 34 36 15 11 4 0 0 70 15 21
2017 AS-05 31 43 4 19 3 0 0 74 22 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 35 5 3 2 1 0 89 6 181
2017 AS-01 49 39 3 3 3 0 2 90 7 37
2017 AS-02 52 33 3 6 3 3 0 88 9 32
2017 AS-03 57 34 4 4 2 0 0 90 6 50
2017 AS-04 47 38 11 0 4 0 0 85 4 21
2017 AS-05 49 33 9 5 0 4 0 85 5 23
2014 AS 55 32 6 4 3 0 0 87 7 258
2014 AS-01 47 35 8 4 7 0 0 81 11 75
2014 AS-02 48 35 8 8 0 0 0 83 8 48
2014 AS-03 65 22 8 0 3 0 2 89 3 63
2014 AS-04 45 50 5 0 0 0 0 95 0 22
2014 AS-05 61 28 0 11 0 0 0 89 11 18
2014 AS-06 47 47 0 7 0 0 0 93 7 15
2014 AS-07 92 8 0 0 0 0 0 100 0 13
2011 AS 51 35 7 3 3 0 0 87 6 249
2011 AS-01 47 29 13 7 2 2 0 77 10 47
2011 AS-02 65 28 4 2 2 0 0 93 4 51
2011 AS-03 48 37 8 3 5 0 0 84 8 62
2011 AS-04 31 51 10 0 5 0 2 84 6 34
2011 AS-05 55 40 5 0 0 0 0 95 0 22
2011 AS-06 58 42 0 0 0 0 0 100 0 17
2011 AS-07 67 21 5 6 0 0 0 89 6 16
2008 AS 54 41 4 1 1 0 0 95 2 165
2008 AS-01 45 45 7 0 3 0 0 90 3 29
2008 AS-02 60 40 0 0 0 0 0 100 0 43
2008 AS-03 58 39 3 0 0 0 0 97 0 33
2008 AS-04 29 52 14 5 0 0 0 81 5 21
2008 AS-05 61 33 0 6 0 0 0 94 6 18
2008 AS-06 64 36 0 0 0 0 0 100 0 11

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 33 12 12 6 2 0 70 18 181
2017 AS-01 22 39 10 21 8 0 0 61 28 37
2017 AS-02 33 32 10 9 9 6 0 69 20 32
2017 AS-03 42 38 6 8 6 0 0 80 13 50
2017 AS-04 38 27 30 4 0 0 0 66 4 21
2017 AS-05 37 23 13 15 8 4 0 63 24 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 34 10 1 1 0 0 88 2 180
2017 AS-01 40 40 14 3 0 2 0 82 3 37
2017 AS-02 54 37 9 0 0 0 0 91 0 31
2017 AS-03 60 32 6 0 2 0 0 92 2 50
2017 AS-04 52 32 16 0 0 0 0 84 0 21
2017 AS-05 56 29 10 0 5 0 0 85 5 23
2014 AS 70 19 7 2 2 0 0 89 4 258
2014 AS-01 71 20 7 1 1 0 0 91 3 75
2014 AS-02 67 19 10 4 0 0 0 85 4 48
2014 AS-03 71 16 8 3 2 0 0 87 5 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 67 28 6 0 0 0 0 94 0 18
2014 AS-06 67 13 0 7 13 0 0 80 20 15
2014 AS-07 85 15 0 0 0 0 0 100 0 13
2011 AS 66 22 7 2 2 0 0 89 4 249
2011 AS-01 58 22 15 5 0 0 0 80 5 47
2011 AS-02 73 18 5 0 4 0 0 91 4 51
2011 AS-03 65 24 7 3 0 0 0 90 3 63
2011 AS-04 63 26 8 0 3 0 0 89 3 33
2011 AS-05 73 27 0 0 0 0 0 100 0 22
2011 AS-06 72 22 0 0 6 0 0 94 6 17
2011 AS-07 70 18 5 7 0 0 0 88 7 16

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 31 10 12 5 0 0 72 18 180
2017 AS-01 30 27 8 28 6 2 0 58 34 37
2017 AS-02 34 29 21 10 6 0 0 63 16 31
2017 AS-03 49 28 9 10 4 0 0 77 14 50
2017 AS-04 43 44 5 0 8 0 0 87 8 21
2017 AS-05 45 35 10 5 5 0 0 80 9 23
2014 AS 29 45 9 10 7 0 0 74 17 258
2014 AS-01 27 44 13 7 9 0 0 71 16 75
2014 AS-02 29 44 6 10 8 0 2 74 19 48
2014 AS-03 24 46 13 11 6 0 0 70 17 63
2014 AS-04 36 41 0 23 0 0 0 77 23 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 33 53 0 0 13 0 0 87 13 15
2014 AS-07 38 62 0 0 0 0 0 100 0 13
2011 AS 37 38 14 5 6 0 0 75 11 249
2011 AS-01 30 42 15 4 8 0 0 72 13 47
2011 AS-02 36 35 17 2 9 0 0 71 12 51
2011 AS-03 37 35 13 8 8 0 0 72 16 63
2011 AS-04 32 39 23 3 3 0 0 71 6 33
2011 AS-05 51 49 0 0 0 0 0 100 0 22
2011 AS-06 54 24 0 22 0 0 0 78 22 17
2011 AS-07 31 50 13 0 7 0 0 81 7 16

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 32 11 9 3 0 0 76 12 180
2017 AS-01 36 28 14 20 3 0 0 64 23 37
2017 AS-02 34 44 9 9 3 0 0 78 13 31
2017 AS-03 48 34 12 4 2 0 0 82 6 50
2017 AS-04 52 29 14 0 4 0 0 81 4 21
2017 AS-05 53 28 10 4 5 0 0 81 8 23
2014 AS 38 37 12 9 4 0 0 75 13 258
2014 AS-01 37 35 11 12 5 0 0 72 17 75
2014 AS-02 42 35 13 4 6 0 0 77 10 48
2014 AS-03 32 37 19 10 3 0 0 68 13 63
2014 AS-04 45 41 9 5 0 0 0 86 5 22
2014 AS-05 39 44 6 11 0 0 0 83 11 18
2014 AS-06 27 47 13 0 13 0 0 73 13 15
2014 AS-07 54 46 0 0 0 0 0 100 0 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 33 14 4 5 1 0 77 8 180
2017 AS-01 33 40 16 6 5 0 0 73 11 37
2017 AS-02 34 28 19 6 9 3 0 64 16 31
2017 AS-03 54 32 10 2 2 0 0 86 4 50
2017 AS-04 47 34 15 0 4 0 0 81 4 21
2017 AS-05 49 32 14 0 5 0 0 81 5 23
2014 AS 37 42 9 8 5 0 0 79 12 258
2014 AS-01 40 35 8 13 4 0 0 75 17 75
2014 AS-02 40 40 8 2 8 2 0 81 11 48
2014 AS-03 27 52 11 5 5 0 0 79 10 63
2014 AS-04 45 41 5 5 5 0 0 86 9 22
2014 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS-06 20 60 13 7 0 0 0 80 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13
2011 AS 41 37 11 6 4 0 1 78 11 249
2011 AS-01 38 27 10 18 7 0 0 65 25 47
2011 AS-02 62 22 9 4 0 0 2 86 5 51
2011 AS-03 31 47 8 6 7 0 1 79 13 63
2011 AS-04 37 30 23 3 7 0 0 67 10 34
2011 AS-05 39 57 5 0 0 0 0 95 0 21
2011 AS-06 41 54 5 0 0 0 0 95 0 17
2011 AS-07 35 47 12 0 7 0 0 82 7 16

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 36 10 9 1 1 0 80 10 180
2017 AS-01 33 38 18 11 0 0 0 71 11 37
2017 AS-02 34 44 6 12 0 3 0 81 13 31
2017 AS-03 53 35 6 4 2 0 0 88 6 50
2017 AS-04 46 30 15 10 0 0 0 76 10 21
2017 AS-05 43 37 5 10 5 0 0 80 15 23
2014 AS 47 35 10 4 4 0 0 82 8 258
2014 AS-01 45 33 11 4 5 0 1 80 9 75
2014 AS-02 42 31 15 6 6 0 0 73 13 48
2014 AS-03 51 37 8 2 3 0 0 87 5 63
2014 AS-04 36 55 0 9 0 0 0 91 9 22
2014 AS-05 50 33 17 0 0 0 0 83 0 18
2014 AS-06 40 33 13 7 7 0 0 73 13 15
2014 AS-07 62 31 8 0 0 0 0 92 0 13
2011 AS 42 43 7 4 5 0 0 84 9 250
2011 AS-01 36 37 12 9 6 0 0 73 15 47
2011 AS-02 42 41 6 4 8 0 0 83 12 51
2011 AS-03 33 51 6 3 6 0 0 85 9 63
2011 AS-04 40 45 5 4 5 0 0 85 9 34
2011 AS-05 55 41 4 0 0 0 0 96 0 22
2011 AS-06 53 42 6 0 0 0 0 94 0 17
2011 AS-07 65 28 7 0 0 0 0 93 0 16
2008 AS 43 41 9 5 2 0 0 84 7 165
2008 AS-01 38 38 17 3 3 0 0 76 7 29
2008 AS-02 42 44 9 5 0 0 0 86 5 43
2008 AS-03 48 36 9 6 0 0 0 85 6 33
2008 AS-04 33 52 5 5 5 0 0 86 10 21
2008 AS-05 44 39 6 6 6 0 0 83 11 18
2008 AS-06 55 27 9 9 0 0 0 82 9 11

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 37 12 5 1 0 3 82 6 181
2017 AS-01 49 39 7 3 0 0 3 90 3 37
2017 AS-02 36 50 15 0 0 0 0 85 0 32
2017 AS-03 50 34 8 0 2 0 6 89 2 50
2017 AS-04 36 43 10 5 0 0 5 83 6 21
2017 AS-05 33 31 22 14 0 0 0 64 14 23
2014 AS 46 34 12 4 2 0 2 81 6 258
2014 AS-01 49 32 9 3 1 0 5 86 4 75
2014 AS-02 54 27 17 2 0 0 0 81 2 48
2014 AS-03 48 33 13 3 2 0 2 82 5 63
2014 AS-04 41 36 14 5 5 0 0 77 9 22
2014 AS-05 39 39 11 11 0 0 0 78 11 18
2014 AS-06 33 47 13 0 7 0 0 80 7 15
2014 AS-07 23 38 8 23 8 0 0 62 31 13
2011 AS 40 36 14 6 3 0 0 76 9 248
2011 AS-01 39 31 13 9 7 0 0 70 17 46
2011 AS-02 57 31 9 4 0 0 0 88 4 50
2011 AS-03 40 39 14 5 2 0 0 79 7 63
2011 AS-04 19 55 12 6 8 0 0 74 14 34
2011 AS-05 42 31 14 13 0 0 0 72 13 22
2011 AS-06 42 35 23 0 0 0 0 77 0 17
2011 AS-07 32 27 30 5 5 0 0 59 11 16
2008 AS 35 41 14 9 2 0 0 76 10 164
2008 AS-01 41 38 17 3 0 0 0 79 3 29
2008 AS-02 42 33 14 7 5 0 0 74 12 43
2008 AS-03 30 48 9 12 0 0 0 79 12 33
2008 AS-04 24 57 14 5 0 0 0 81 5 21
2008 AS-05 33 28 17 17 6 0 0 61 22 18
2008 AS-06 9 64 18 9 0 0 0 73 9 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 4 21 41 13 15 2 4 30 26 180
2017 AS-01 5 21 40 14 9 5 7 26 29 37
2017 AS-02 12 21 30 12 16 6 3 31 36 32
2017 AS-03 2 17 38 19 17 0 6 38 21 49
2017 AS-04 0 20 62 8 6 0 5 15 21 21
2017 AS-05 0 27 54 8 11 0 0 19 27 23
2014 AS 8 23 31 19 16 0 2 36 32 258
2014 AS-01 4 27 31 20 12 0 7 34 33 75
2014 AS-02 8 27 23 19 23 0 0 42 35 48
2014 AS-03 10 16 37 19 17 0 2 37 26 63
2014 AS-04 5 27 32 23 14 0 0 36 32 22
2014 AS-05 11 22 50 6 11 0 0 17 33 18
2014 AS-06 0 27 40 27 7 0 0 33 27 15
2014 AS-07 15 23 15 23 23 0 0 46 38 13
2011 AS 11 28 29 18 10 0 5 29 41 248
2011 AS-01 16 36 18 22 4 0 4 28 53 46
2011 AS-02 11 25 22 13 18 0 10 35 40 50
2011 AS-03 11 29 28 20 7 0 5 29 41 63
2011 AS-04 14 27 36 18 5 0 0 23 41 34
2011 AS-05 0 27 41 14 14 0 4 29 28 22
2011 AS-06 5 21 42 15 11 0 5 28 28 17
2011 AS-07 7 31 31 14 12 0 5 27 40 16
2008 AS 10 26 27 20 10 1 5 32 39 164
2008 AS-01 14 24 24 17 10 3 7 31 42 29
2008 AS-02 16 26 14 23 14 0 7 40 45 43
2008 AS-03 6 25 34 19 9 0 6 30 33 32
2008 AS-04 5 33 38 19 5 0 0 24 38 21
2008 AS-05 11 28 22 28 6 0 6 35 41 18
2008 AS-06 0 27 45 9 18 0 0 27 27 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 4 16 25 22 22 4 7 49 22 180
2017 AS-01 6 29 15 23 9 8 11 39 42 36
2017 AS-02 10 15 20 18 21 10 7 47 30 32
2017 AS-03 0 8 33 20 33 2 4 57 8 50
2017 AS-04 4 4 35 33 14 0 10 52 9 21
2017 AS-05 0 23 28 21 25 0 4 48 24 23
2014 AS 7 15 22 26 24 2 2 53 24 257
2014 AS-01 8 19 23 17 25 1 7 46 29 75
2014 AS-02 8 17 21 25 23 6 0 51 27 48
2014 AS-03 6 11 19 40 19 2 2 62 18 62
2014 AS-04 0 23 18 23 36 0 0 59 23 22
2014 AS-05 0 17 28 22 28 6 0 53 18 18
2014 AS-06 13 7 40 33 7 0 0 40 20 15
2014 AS-07 15 8 15 31 31 0 0 62 23 13
2011 AS 10 19 26 24 15 0 6 42 31 247
2011 AS-01 12 29 26 18 9 2 4 29 43 46
2011 AS-02 16 7 23 22 17 0 15 45 28 50
2011 AS-03 10 17 29 21 20 0 3 42 28 62
2011 AS-04 9 19 25 34 11 0 2 45 29 34
2011 AS-05 0 13 32 37 13 0 4 52 14 22
2011 AS-06 0 24 13 33 25 0 5 61 25 17
2011 AS-07 13 31 25 14 12 0 5 27 46 16
2008 AS 7 14 29 23 19 1 6 45 23 163
2008 AS-01 10 7 38 10 28 0 7 41 19 29
2008 AS-02 5 21 23 21 21 5 5 46 28 43
2008 AS-03 3 13 32 19 19 0 13 44 19 31
2008 AS-04 0 14 43 29 10 0 5 40 15 21
2008 AS-05 17 11 17 39 11 0 6 53 29 18
2008 AS-06 9 27 27 18 18 0 0 36 36 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 3 10 25 28 24 2 8 57 15 181
2017 AS-01 3 11 26 32 5 10 12 48 18 37
2017 AS-02 6 9 17 33 25 0 10 65 16 32
2017 AS-03 0 8 23 28 37 0 4 68 9 50
2017 AS-04 0 4 37 37 13 0 9 55 5 21
2017 AS-05 5 18 27 13 28 0 9 45 25 23
2014 AS 5 11 30 27 23 0 3 52 17 258
2014 AS-01 7 15 33 15 24 0 7 41 23 75
2014 AS-02 2 8 40 23 25 0 2 49 11 48
2014 AS-03 5 8 33 32 19 0 3 52 13 63
2014 AS-04 0 14 23 41 23 0 0 64 14 22
2014 AS-05 0 17 11 44 28 0 0 72 17 18
2014 AS-06 13 13 33 20 20 0 0 40 27 15
2014 AS-07 0 8 8 54 31 0 0 85 8 13
2011 AS 10 20 25 24 16 0 6 42 32 248
2011 AS-01 19 22 24 20 12 0 4 33 42 46
2011 AS-02 12 20 16 19 19 0 13 44 37 50
2011 AS-03 12 26 26 22 9 0 5 33 40 63
2011 AS-04 3 15 37 27 13 0 5 43 19 34
2011 AS-05 0 13 32 33 22 0 0 55 13 22
2011 AS-06 6 6 18 41 24 0 5 68 12 17
2011 AS-07 7 26 17 12 38 0 0 50 33 16
2008 AS 8 15 29 20 22 1 6 45 24 163
2008 AS-01 17 7 34 14 21 0 7 37 26 29
2008 AS-02 12 26 26 14 19 0 5 34 39 43
2008 AS-03 0 10 29 23 23 0 16 54 12 31
2008 AS-04 5 19 33 24 19 0 0 43 24 21
2008 AS-05 6 11 33 28 17 0 6 47 18 18
2008 AS-06 9 9 18 27 36 0 0 64 18 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 3 7 26 34 24 2 5 62 11 181
2017 AS-01 0 8 32 34 12 7 8 53 9 37
2017 AS-02 9 3 29 27 22 3 6 55 13 32
2017 AS-03 0 4 14 44 37 0 0 82 4 50
2017 AS-04 0 0 39 39 13 0 9 57 0 21
2017 AS-05 0 22 26 23 25 0 4 50 23 23
2014 AS 2 11 26 33 23 0 4 59 14 255
2014 AS-01 3 9 23 33 25 0 7 63 13 75
2014 AS-02 2 10 19 40 25 0 4 67 13 48
2014 AS-03 2 13 29 34 19 0 3 55 15 62
2014 AS-04 5 15 35 30 15 0 0 45 20 20
2014 AS-05 0 6 28 33 33 0 0 67 6 18
2014 AS-06 0 7 40 27 27 0 0 53 7 15
2014 AS-07 0 23 31 31 15 0 0 46 23 13
2011 AS 5 12 31 29 18 0 5 49 18 248
2011 AS-01 12 11 26 32 13 0 6 48 25 46
2011 AS-02 4 8 22 20 29 2 15 59 15 50
2011 AS-03 5 12 35 32 15 0 2 47 18 63
2011 AS-04 0 21 41 23 14 0 0 38 21 34
2011 AS-05 0 4 33 41 22 0 0 63 4 22
2011 AS-06 0 11 33 37 14 0 5 54 12 17
2011 AS-07 7 18 32 19 24 0 0 43 25 16
2008 AS 9 9 31 24 23 0 4 49 19 163
2008 AS-01 3 7 31 24 28 0 7 56 11 29
2008 AS-02 19 5 28 21 23 0 5 46 24 43
2008 AS-03 0 16 35 13 29 0 6 45 17 31
2008 AS-04 10 10 24 43 14 0 0 57 19 21
2008 AS-05 11 0 39 22 22 0 6 47 12 18
2008 AS-06 9 18 27 27 18 0 0 45 27 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 18 22 22 23 2 6 48 28 180
2017 AS-01 3 23 22 20 14 5 13 41 31 37
2017 AS-02 12 10 30 13 29 3 3 45 23 32
2017 AS-03 2 18 23 23 29 0 6 55 22 50
2017 AS-04 11 10 21 38 15 0 5 56 22 20
2017 AS-05 10 25 14 30 21 0 0 51 35 23
2014 AS 13 18 26 17 22 1 4 40 32 257
2014 AS-01 12 12 24 19 24 1 8 47 26 75
2014 AS-02 9 21 23 13 30 2 2 44 31 47
2014 AS-03 13 19 30 16 17 0 5 35 33 63
2014 AS-04 14 18 27 18 23 0 0 41 32 22
2014 AS-05 17 17 33 11 22 0 0 33 33 18
2014 AS-06 13 13 40 27 7 0 0 33 27 15
2014 AS-07 15 38 15 23 8 0 0 31 54 13
2011 AS 15 20 25 18 15 1 5 36 37 248
2011 AS-01 21 24 19 19 11 0 6 31 48 46
2011 AS-02 8 10 17 20 28 4 13 58 22 50
2011 AS-03 13 21 36 11 13 2 4 26 36 63
2011 AS-04 14 32 18 26 11 0 0 37 46 34
2011 AS-05 18 9 36 18 18 0 0 36 28 22
2011 AS-06 10 14 30 33 8 0 5 43 25 17
2011 AS-07 31 26 23 8 12 0 0 20 57 16
2008 AS 11 20 26 19 17 0 7 39 33 161
2008 AS-01 7 17 21 21 24 0 10 50 27 29
2008 AS-02 12 14 36 14 17 0 7 33 28 42
2008 AS-03 10 26 26 13 13 0 13 30 41 31
2008 AS-04 5 29 29 29 10 0 0 38 33 21
2008 AS-05 24 6 24 24 18 0 6 44 31 17
2008 AS-06 9 36 9 18 27 0 0 45 45 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 16 27 23 21 3 5 47 24 180
2017 AS-01 9 17 31 22 9 2 11 36 29 37
2017 AS-02 12 19 16 22 13 9 8 43 38 32
2017 AS-03 2 14 29 23 31 2 0 55 16 50
2017 AS-04 10 22 15 30 19 0 5 51 33 21
2017 AS-05 5 0 45 27 24 0 0 51 5 23
2014 AS 6 16 22 26 25 2 4 54 23 257
2014 AS-01 7 13 15 36 20 1 8 62 22 75
2014 AS-02 4 19 15 27 23 2 10 57 26 48
2014 AS-03 2 14 32 21 29 3 0 51 16 63
2014 AS-04 5 10 29 24 33 0 0 57 14 21
2014 AS-05 0 22 17 28 33 0 0 61 22 18
2014 AS-06 7 33 53 7 0 0 0 7 40 15
2014 AS-07 23 8 8 31 31 0 0 62 31 13
2011 AS 14 18 24 22 14 1 7 39 35 246
2011 AS-01 17 27 23 13 12 0 8 27 48 46
2011 AS-02 15 9 24 17 14 4 16 39 31 49
2011 AS-03 15 21 19 26 12 2 5 41 39 63
2011 AS-04 13 22 27 31 8 0 0 39 34 33
2011 AS-05 0 14 37 28 17 0 4 47 14 22
2011 AS-06 6 10 18 35 26 0 5 64 17 17
2011 AS-07 24 17 27 12 20 0 0 32 41 16
2008 AS 13 18 22 25 15 2 6 43 33 165
2008 AS-01 7 17 21 21 21 7 7 48 28 29
2008 AS-02 14 16 16 33 14 2 5 50 33 43
2008 AS-03 9 21 24 18 15 0 12 38 34 33
2008 AS-04 5 29 29 24 10 0 5 35 35 21
2008 AS-05 28 6 22 33 6 0 6 41 35 18
2008 AS-06 18 18 18 18 27 0 0 45 36 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 2 8 33 23 25 4 5 52 12 179
2017 AS-01 3 11 38 14 16 8 11 36 17 37
2017 AS-02 3 12 19 23 27 6 9 59 18 32
2017 AS-03 0 2 26 37 31 2 2 71 2 49
2017 AS-04 0 0 44 20 26 5 5 51 0 21
2017 AS-05 5 19 39 22 16 0 0 38 23 23
2014 AS 6 14 32 25 20 1 3 46 20 256
2014 AS-01 4 12 30 27 22 1 4 51 17 74
2014 AS-02 4 13 40 17 19 2 6 39 18 48
2014 AS-03 6 13 35 27 16 0 3 44 20 63
2014 AS-04 0 32 18 23 23 5 0 48 33 22
2014 AS-05 11 6 44 17 22 0 0 39 17 18
2014 AS-06 14 7 21 50 7 0 0 57 21 14
2014 AS-07 0 23 23 23 31 0 0 54 23 13
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 24 3 4 4 0 2 89 8 181
2017 AS-01 55 24 3 10 3 0 6 83 14 37
2017 AS-02 64 29 4 0 3 0 0 94 3 32
2017 AS-03 61 20 2 4 9 0 4 85 13 50
2017 AS-04 75 25 0 0 0 0 0 100 0 21
2017 AS-05 69 20 5 6 0 0 0 90 6 23
2014 AS 68 20 3 4 2 1 2 90 7 258
2014 AS-01 61 21 5 4 5 1 1 85 10 75
2014 AS-02 79 10 2 4 0 0 4 93 4 48
2014 AS-03 67 24 0 5 3 0 2 92 8 63
2014 AS-04 77 18 0 5 0 0 0 95 5 22
2014 AS-05 78 17 6 0 0 0 0 94 0 18
2014 AS-06 67 20 0 13 0 0 0 87 13 15
2014 AS-07 46 38 8 0 0 8 0 92 0 13
2011 AS 73 18 2 3 2 0 2 93 5 249
2011 AS-01 75 21 0 2 0 0 2 98 2 47
2011 AS-02 71 19 2 2 2 0 4 94 4 51
2011 AS-03 72 18 2 3 3 0 2 92 7 63
2011 AS-04 77 18 3 0 2 0 0 95 2 34
2011 AS-05 71 19 5 5 0 0 0 89 5 21
2011 AS-06 88 12 0 0 0 0 0 100 0 17
2011 AS-07 53 18 7 16 0 0 7 76 18 16
2008 AS 69 19 5 2 3 0 1 89 6 165
2008 AS-01 62 10 10 0 10 0 7 78 11 29
2008 AS-02 74 21 0 2 2 0 0 95 5 43
2008 AS-03 67 21 6 6 0 0 0 88 6 33
2008 AS-04 57 24 14 5 0 0 0 81 5 21
2008 AS-05 72 22 0 0 6 0 0 94 6 18
2008 AS-06 73 18 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 31 15 7 5 4 5 69 14 181
2017 AS-01 36 38 11 7 2 3 3 78 10 37
2017 AS-02 20 29 19 6 13 6 6 57 22 32
2017 AS-03 37 26 14 8 4 6 6 71 13 50
2017 AS-04 36 32 25 0 0 0 8 73 0 21
2017 AS-05 24 35 14 8 5 5 10 69 14 23
2014 AS 31 28 16 13 7 3 3 63 21 258
2014 AS-01 32 17 21 15 9 4 1 52 25 75
2014 AS-02 33 33 15 8 6 0 4 70 15 48
2014 AS-03 25 30 22 11 3 5 3 60 16 63
2014 AS-04 32 50 0 14 0 5 0 86 14 22
2014 AS-05 44 22 0 11 17 0 6 71 29 18
2014 AS-06 27 40 7 13 13 0 0 67 27 15
2014 AS-07 31 15 15 15 0 15 8 60 20 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 26 9 9 6 1 1 76 14 181
2017 AS-01 47 34 5 8 2 3 0 84 10 37
2017 AS-02 44 22 12 10 13 0 0 66 22 32
2017 AS-03 48 28 8 8 6 0 2 78 14 50
2017 AS-04 47 32 16 0 4 0 0 80 4 21
2017 AS-05 59 18 9 14 0 0 0 77 14 23
2014 AS 41 34 8 9 7 0 0 75 17 258
2014 AS-01 41 28 5 12 13 0 0 69 25 75
2014 AS-02 44 35 10 4 6 0 0 79 10 48
2014 AS-03 33 48 10 6 3 0 0 81 10 63
2014 AS-04 50 23 9 18 0 0 0 73 18 22
2014 AS-05 44 17 11 11 11 0 6 65 24 18
2014 AS-06 40 40 7 0 13 0 0 80 13 15
2014 AS-07 38 38 0 15 0 8 0 83 17 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 37 10 6 5 2 2 78 11 181
2017 AS-01 40 41 12 5 0 0 2 82 5 37
2017 AS-02 24 34 10 12 9 9 0 65 24 32
2017 AS-03 46 31 10 4 6 0 2 79 10 50
2017 AS-04 43 48 4 0 5 0 0 90 5 21
2017 AS-05 39 39 12 6 5 0 0 78 10 23
2014 AS 37 39 10 10 3 1 1 77 13 257
2014 AS-01 35 35 12 12 5 0 1 70 18 75
2014 AS-02 36 40 11 11 0 2 0 78 11 47
2014 AS-03 35 38 11 13 2 2 0 74 15 63
2014 AS-04 50 36 5 5 0 0 5 90 5 22
2014 AS-05 56 28 6 6 6 0 0 83 11 18
2014 AS-06 27 67 7 0 0 0 0 93 0 15
2014 AS-07 31 54 0 8 8 0 0 85 15 13
2011 AS 40 31 13 6 7 2 1 73 14 250
2011 AS-01 33 36 10 10 11 0 0 69 22 47
2011 AS-02 51 18 12 4 9 4 2 74 14 51
2011 AS-03 31 42 16 2 5 3 2 76 7 63
2011 AS-04 34 27 17 9 12 0 0 61 22 34
2011 AS-05 55 36 0 4 0 0 4 95 5 22
2011 AS-06 41 24 17 18 0 0 0 65 18 17
2011 AS-07 56 23 15 7 0 0 0 79 7 16
2008 AS 39 38 8 8 2 0 4 80 11 165
2008 AS-01 45 24 17 7 0 0 7 74 7 29
2008 AS-02 35 33 9 12 5 0 7 73 18 43
2008 AS-03 33 55 3 6 3 0 0 88 9 33
2008 AS-04 29 43 10 19 0 0 0 71 19 21
2008 AS-05 61 28 0 0 6 0 6 94 6 18
2008 AS-06 27 55 9 9 0 0 0 82 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 35 10 6 5 8 0 78 12 181
2017 AS-01 27 38 11 14 5 5 0 68 20 37
2017 AS-02 23 32 6 10 15 13 0 64 29 32
2017 AS-03 39 38 10 0 4 10 0 85 4 50
2017 AS-04 42 41 9 5 0 4 0 85 6 21
2017 AS-05 57 29 14 0 0 0 0 86 0 23
2014 AS 34 32 9 13 4 5 2 71 19 258
2014 AS-01 21 36 7 19 8 8 1 63 29 75
2014 AS-02 42 25 13 8 4 8 0 73 14 48
2014 AS-03 33 30 13 17 3 2 2 66 21 63
2014 AS-04 55 32 5 0 0 5 5 95 0 22
2014 AS-05 44 22 11 11 6 0 6 71 18 18
2014 AS-06 27 53 7 7 0 7 0 86 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13
2011 AS 41 24 13 8 8 5 1 69 17 249
2011 AS-01 42 23 9 8 14 2 2 67 23 47
2011 AS-02 46 10 14 8 9 10 2 64 20 50
2011 AS-03 28 31 18 6 8 7 2 64 15 63
2011 AS-04 47 16 15 10 9 3 0 65 20 34
2011 AS-05 41 42 9 4 0 4 0 86 5 22
2011 AS-06 43 30 5 16 0 6 0 78 17 17
2011 AS-07 54 26 8 12 0 0 0 80 12 16
2008 AS 47 24 12 8 2 3 4 77 11 165
2008 AS-01 38 17 14 10 3 10 7 67 17 29
2008 AS-02 40 19 14 14 2 5 7 66 18 43
2008 AS-03 52 27 9 9 3 0 0 79 12 33
2008 AS-04 48 38 10 5 0 0 0 86 5 21
2008 AS-05 72 11 6 0 6 0 6 88 6 18
2008 AS-06 27 55 18 0 0 0 0 82 0 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 28 15 11 5 18 3 59 21 180
2017 AS-01 18 22 19 14 3 20 3 53 22 37
2017 AS-02 17 25 13 10 13 23 0 54 29 32
2017 AS-03 19 21 16 10 5 23 6 56 21 50
2017 AS-04 14 46 14 10 4 8 4 68 16 21
2017 AS-05 23 48 15 4 0 10 0 79 4 22
2014 AS 17 22 16 16 11 14 5 47 33 258
2014 AS-01 15 13 13 21 12 20 5 38 45 75
2014 AS-02 19 21 17 4 13 17 10 54 23 48
2014 AS-03 16 14 21 24 10 11 5 36 40 63
2014 AS-04 14 55 9 0 5 18 0 83 6 22
2014 AS-05 22 28 11 6 28 0 6 53 35 18
2014 AS-06 20 33 20 27 0 0 0 53 27 15
2014 AS-07 15 38 15 8 15 8 0 58 25 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 37 4 5 1 0 0 90 6 180
2017 AS-01 58 34 3 5 0 0 0 92 5 37
2017 AS-02 41 45 0 10 3 0 0 87 13 32
2017 AS-03 53 37 6 4 0 0 0 90 4 50
2017 AS-04 65 29 5 0 0 0 0 95 0 21
2017 AS-05 65 26 9 0 0 0 0 91 0 23
2014 AS 46 36 7 7 4 0 0 82 11 258
2014 AS-01 44 37 7 5 7 0 0 81 12 75
2014 AS-02 46 38 6 8 2 0 0 83 10 48
2014 AS-03 44 37 6 8 5 0 0 81 13 63
2014 AS-04 59 36 0 5 0 0 0 95 5 22
2014 AS-05 56 17 17 11 0 0 0 72 11 18
2014 AS-06 33 47 7 7 7 0 0 80 13 15
2014 AS-07 38 38 15 8 0 0 0 77 8 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 33 10 5 4 1 1 81 9 181
2017 AS-01 43 41 3 5 2 3 2 89 8 37
2017 AS-02 40 35 3 12 9 0 0 75 22 32
2017 AS-03 57 25 14 2 0 0 2 83 2 50
2017 AS-04 53 43 0 0 4 0 0 96 4 21
2017 AS-05 32 34 27 8 0 0 0 66 8 23
2014 AS 50 28 11 5 5 0 0 79 10 258
2014 AS-01 57 17 11 8 7 0 0 75 15 75
2014 AS-02 54 23 13 2 8 0 0 77 10 48
2014 AS-03 38 41 13 5 3 0 0 79 8 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 44 33 11 6 6 0 0 78 11 18
2014 AS-06 47 47 7 0 0 0 0 93 0 15
2014 AS-07 77 8 8 8 0 0 0 85 8 13
2011 AS 42 31 10 10 6 0 1 73 17 250
2011 AS-01 37 28 7 11 15 0 2 66 27 47
2011 AS-02 53 23 5 13 4 0 2 77 17 51
2011 AS-03 36 31 13 11 10 0 0 66 20 63
2011 AS-04 33 33 17 13 3 0 0 67 16 34
2011 AS-05 59 33 9 0 0 0 0 91 0 22
2011 AS-06 54 35 6 5 0 0 0 89 5 17
2011 AS-07 30 55 8 6 0 0 0 86 6 16
2008 AS 38 32 18 5 5 1 0 71 11 164
2008 AS-01 36 18 21 7 11 7 0 58 19 28
2008 AS-02 33 40 19 5 5 0 0 72 9 43
2008 AS-03 45 39 15 0 0 0 0 85 0 33
2008 AS-04 33 33 24 10 0 0 0 67 10 21
2008 AS-05 44 17 11 11 17 0 0 61 28 18
2008 AS-06 36 36 18 0 9 0 0 73 9 11

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 26 11 3 3 2 2 82 6 181
2017 AS-01 52 30 10 5 2 0 0 82 7 37
2017 AS-02 53 13 18 3 6 6 0 70 10 32
2017 AS-03 58 28 6 2 0 2 4 91 2 50
2017 AS-04 52 28 5 0 4 6 4 89 5 21
2017 AS-05 44 24 28 4 0 0 0 68 4 23
2014 AS 50 29 10 4 5 1 1 80 9 258
2014 AS-01 55 25 12 1 5 0 1 81 7 75
2014 AS-02 48 29 6 10 4 0 2 79 15 48
2014 AS-03 37 38 14 2 6 2 2 77 8 63
2014 AS-04 50 27 9 9 5 0 0 77 14 22
2014 AS-05 50 33 6 6 6 0 0 83 11 18
2014 AS-06 67 20 7 0 0 7 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 42 29 12 7 7 2 1 73 14 250
2011 AS-01 32 28 7 15 14 4 0 63 31 47
2011 AS-02 47 19 19 4 4 2 5 72 8 51
2011 AS-03 39 32 14 3 10 2 0 72 13 63
2011 AS-04 40 31 14 12 3 0 0 71 15 34
2011 AS-05 46 46 9 0 0 0 0 91 0 22
2011 AS-06 59 24 0 11 0 0 6 89 11 17
2011 AS-07 50 27 12 6 5 0 0 77 11 16
2008 AS 44 30 15 4 5 2 0 76 9 164
2008 AS-01 43 32 11 4 7 4 0 78 11 28
2008 AS-02 44 21 26 2 2 5 0 68 5 43
2008 AS-03 55 30 12 3 0 0 0 85 3 33
2008 AS-04 29 43 14 5 10 0 0 71 14 21
2008 AS-05 44 22 6 11 17 0 0 67 28 18
2008 AS-06 36 36 18 0 0 9 0 80 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 35 8 3 3 0 0 86 7 181
2017 AS-01 50 40 0 8 0 2 0 92 8 37
2017 AS-02 46 35 12 0 6 0 0 81 6 32
2017 AS-03 55 37 4 4 0 0 0 92 4 50
2017 AS-04 61 26 9 0 4 0 0 86 4 21
2017 AS-05 41 32 22 0 5 0 0 73 5 23
2014 AS 48 33 9 8 2 0 0 81 10 258
2014 AS-01 56 25 9 5 4 0 0 81 9 75
2014 AS-02 42 33 10 15 0 0 0 75 15 48
2014 AS-03 37 46 10 6 2 0 0 83 8 63
2014 AS-04 55 27 9 0 9 0 0 82 9 22
2014 AS-05 50 22 11 17 0 0 0 72 17 18
2014 AS-06 60 40 0 0 0 0 0 100 0 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 46 28 9 7 9 0 0 75 16 248
2011 AS-01 32 31 4 13 17 2 0 65 31 47
2011 AS-02 53 22 10 8 8 0 0 74 16 50
2011 AS-03 46 32 6 7 10 0 0 77 16 62
2011 AS-04 41 34 17 3 5 0 0 74 8 34
2011 AS-05 59 31 9 0 0 0 0 91 0 22
2011 AS-06 65 18 6 6 5 0 0 83 11 17
2011 AS-07 50 27 12 11 0 0 0 77 11 16
2008 AS 43 36 9 7 5 1 0 79 12 164
2008 AS-01 43 36 4 11 7 0 0 79 18 28
2008 AS-02 44 37 12 0 5 2 0 83 5 43
2008 AS-03 45 33 9 12 0 0 0 79 12 33
2008 AS-04 29 48 10 10 5 0 0 76 14 21
2008 AS-05 50 17 6 11 17 0 0 67 28 18
2008 AS-06 36 45 9 0 9 0 0 82 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 78 14 3 3 0 0 1 93 4 181
2017 AS-01 68 18 0 8 0 0 6 92 8 37
2017 AS-02 73 11 7 6 3 0 0 84 9 32
2017 AS-03 83 15 2 0 0 0 0 98 0 50
2017 AS-04 84 16 0 0 0 0 0 100 0 21
2017 AS-05 78 12 10 0 0 0 0 90 0 23
2014 AS 82 11 2 3 1 0 1 94 4 258
2014 AS-01 80 12 3 4 1 0 0 92 5 75
2014 AS-02 88 8 0 0 0 0 4 100 0 48
2014 AS-03 81 10 5 2 3 0 0 90 5 63
2014 AS-04 82 14 0 5 0 0 0 95 5 22
2014 AS-05 94 6 0 0 0 0 0 100 0 18
2014 AS-06 87 7 0 7 0 0 0 93 7 15
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 82 10 2 1 2 0 2 94 3 250
2011 AS-01 82 12 2 2 0 0 2 96 2 47
2011 AS-02 81 11 2 0 0 0 6 98 0 51
2011 AS-03 81 9 5 0 3 0 2 92 3 63
2011 AS-04 82 12 0 0 5 0 0 95 5 34
2011 AS-05 91 9 0 0 0 0 0 100 0 22
2011 AS-06 84 10 6 0 0 0 0 94 0 17
2011 AS-07 71 7 0 16 0 0 7 82 18 16
2008 AS 84 7 3 4 1 0 1 91 6 164
2008 AS-01 75 7 7 4 7 0 0 82 11 28
2008 AS-02 98 2 0 0 0 0 0 100 0 43
2008 AS-03 79 6 3 12 0 0 0 85 12 33
2008 AS-04 86 10 5 0 0 0 0 95 0 21
2008 AS-05 72 11 0 11 0 0 6 88 12 18
2008 AS-06 73 18 9 0 0 0 0 91 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 22 7 4 3 1 3 86 7 181
2017 AS-01 69 20 2 3 6 0 0 89 8 37
2017 AS-02 54 29 3 4 6 3 0 86 11 32
2017 AS-03 64 19 6 2 0 0 8 91 2 50
2017 AS-04 54 26 9 5 0 0 5 85 5 21
2017 AS-05 59 18 14 6 3 0 0 77 9 23
2014 AS 58 19 6 4 7 1 5 82 12 258
2014 AS-01 68 13 1 4 11 0 3 84 15 75
2014 AS-02 54 15 4 8 6 0 13 79 17 48
2014 AS-03 49 27 13 0 3 3 5 83 3 63
2014 AS-04 68 5 9 9 0 0 9 80 10 22
2014 AS-05 61 17 6 0 17 0 0 78 17 18
2014 AS-06 53 27 13 7 0 0 0 80 7 15
2014 AS-07 38 38 0 8 8 0 8 83 17 13
2011 AS 45 18 9 9 10 3 5 69 21 248
2011 AS-01 43 12 6 10 19 8 2 61 32 47
2011 AS-02 59 12 6 9 4 2 9 79 14 50
2011 AS-03 38 27 10 9 8 3 5 71 19 63
2011 AS-04 26 37 13 12 6 3 3 67 19 33
2011 AS-05 71 10 9 5 5 0 0 81 10 22
2011 AS-06 52 6 12 0 22 0 8 63 23 17
2011 AS-07 38 0 17 15 23 0 7 40 41 16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 20 6 5 3 1 1 86 8 181
2017 AS-01 74 17 5 5 0 0 0 90 5 37
2017 AS-02 60 27 0 6 6 0 0 87 13 32
2017 AS-03 68 16 6 4 2 2 2 87 6 50
2017 AS-04 70 24 5 0 0 0 0 95 0 21
2017 AS-05 47 23 14 14 3 0 0 70 17 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 23 6 3 3 2 0 88 6 181
2017 AS-01 71 27 0 2 0 0 0 98 2 37
2017 AS-02 59 20 6 0 10 6 0 84 10 32
2017 AS-03 67 21 4 4 2 2 0 90 6 50
2017 AS-04 61 35 0 0 0 0 4 100 0 21
2017 AS-05 48 22 27 0 3 0 0 70 3 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 23 9 3 2 0 0 86 6 181
2017 AS-01 69 26 2 2 0 0 0 95 2 37
2017 AS-02 53 28 9 6 3 0 0 81 10 32
2017 AS-03 68 22 8 2 0 0 0 90 2 50
2017 AS-04 66 26 0 4 0 0 4 96 4 21
2017 AS-05 48 17 23 4 8 0 0 65 12 23
2014 AS 60 24 6 5 5 0 0 84 11 256
2014 AS-01 64 19 7 3 8 0 0 83 11 75
2014 AS-02 58 23 2 8 8 0 0 81 17 48
2014 AS-03 54 33 8 2 3 0 0 87 5 61
2014 AS-04 64 23 5 5 5 0 0 86 9 22
2014 AS-05 56 17 6 22 0 0 0 72 22 18
2014 AS-06 60 33 7 0 0 0 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 31 13 21 0 0 6 64 22 35
2017 AS-05 21 39 24 16 0 0 0 60 16 14
2014 AS 33 37 10 8 0 2 10 80 9 51
2014 AS-04 30 40 10 0 0 0 20 88 0 10
2014 AS-05 36 27 9 18 0 0 9 70 20 11
2014 AS-06 30 40 20 0 0 0 10 78 0 10
2014 AS-07 40 40 10 10 0 0 0 80 10 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 42 14 6 5 2 0 75 11 181
2017 AS-01 33 41 13 5 6 3 0 75 11 37
2017 AS-02 28 35 22 3 9 3 0 66 12 32
2017 AS-03 33 48 6 4 5 4 0 84 10 50
2017 AS-04 28 47 16 4 4 0 0 76 8 21
2017 AS-05 22 39 20 19 0 0 0 61 19 23
2014 AS 35 38 12 6 7 2 0 74 13 258
2014 AS-01 39 35 11 3 9 4 0 76 13 75
2014 AS-02 33 33 8 13 13 0 0 67 25 48
2014 AS-03 27 41 21 5 5 2 0 69 10 63
2014 AS-04 32 55 5 9 0 0 0 86 9 22
2014 AS-05 28 39 22 6 6 0 0 67 11 18
2014 AS-06 40 40 7 7 7 0 0 80 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 30 29 13 14 9 5 0 62 24 249
2011 AS-01 16 35 11 17 14 7 0 54 33 46
2011 AS-02 42 26 11 4 12 6 0 72 16 51
2011 AS-03 22 23 19 19 10 7 0 48 31 63
2011 AS-04 32 25 16 20 3 4 0 59 24 34
2011 AS-05 46 32 9 13 0 0 0 78 13 22
2011 AS-06 45 25 11 13 6 0 0 71 19 17
2011 AS-07 32 50 5 6 7 0 0 82 13 16

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 36 14 10 5 0 0 70 16 181
2017 AS-01 31 33 10 19 6 0 0 65 25 37
2017 AS-02 32 34 19 6 9 0 0 66 15 32
2017 AS-03 37 37 15 4 6 2 0 75 10 50
2017 AS-04 38 43 10 4 4 0 0 81 8 21
2017 AS-05 25 40 11 24 0 0 0 65 24 23
2014 AS 32 36 15 9 8 0 0 68 17 257
2014 AS-01 29 40 13 5 12 0 0 69 17 75
2014 AS-02 33 23 21 13 10 0 0 56 23 48
2014 AS-03 31 37 16 11 5 0 0 68 16 62
2014 AS-04 36 36 18 9 0 0 0 73 9 22
2014 AS-05 22 50 6 11 11 0 0 72 22 18
2014 AS-06 33 33 20 7 7 0 0 67 13 15
2014 AS-07 54 38 0 8 0 0 0 92 8 13
2011 AS 29 28 18 10 12 3 0 59 23 249
2011 AS-01 24 26 16 23 11 0 0 50 34 46
2011 AS-02 41 17 18 4 15 6 0 61 20 51
2011 AS-03 18 23 26 8 18 6 0 45 28 63
2011 AS-04 23 36 18 9 11 4 0 61 20 34
2011 AS-05 36 47 4 13 0 0 0 82 13 22
2011 AS-06 46 38 11 5 0 0 0 84 5 17
2011 AS-07 43 32 12 5 7 0 0 76 12 16
2008 AS 35 31 16 9 7 1 1 67 16 164
2008 AS-01 43 25 18 4 7 4 0 70 11 28
2008 AS-02 26 35 14 12 14 0 0 60 26 43
2008 AS-03 33 33 24 6 3 0 0 67 9 33
2008 AS-04 29 29 24 19 0 0 0 57 19 21
2008 AS-05 44 33 11 0 11 0 0 78 11 18
2008 AS-06 45 27 9 9 9 0 0 73 18 11

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 34 16 12 5 2 0 66 17 181
2017 AS-01 29 30 17 16 6 3 0 60 23 37
2017 AS-02 28 31 17 10 9 6 0 63 20 32
2017 AS-03 37 32 20 6 4 2 0 70 10 50
2017 AS-04 36 45 0 15 4 0 0 81 19 21
2017 AS-05 17 43 17 24 0 0 0 59 24 23
2014 AS 23 38 18 11 8 2 0 62 19 258
2014 AS-01 16 35 24 12 9 4 0 53 22 75
2014 AS-02 35 25 10 17 10 2 0 62 28 48
2014 AS-03 17 49 24 3 6 0 0 67 10 63
2014 AS-04 32 32 14 23 0 0 0 64 23 22
2014 AS-05 6 44 22 17 11 0 0 50 28 18
2014 AS-06 27 53 7 7 7 0 0 80 13 15
2014 AS-07 46 38 0 8 0 8 0 92 8 13
2011 AS 21 35 20 12 7 5 0 59 20 250
2011 AS-01 18 23 27 10 9 13 0 47 22 47
2011 AS-02 28 33 14 10 7 8 0 66 18 51
2011 AS-03 17 33 28 11 10 2 0 50 22 63
2011 AS-04 20 34 16 22 8 0 0 54 30 34
2011 AS-05 17 59 14 9 0 0 0 76 9 22
2011 AS-06 34 41 19 5 0 0 0 76 5 17
2011 AS-07 23 47 7 17 7 0 0 70 23 16
2008 AS 25 36 19 10 7 3 0 63 18 165
2008 AS-01 34 24 21 0 7 14 0 68 8 29
2008 AS-02 14 37 19 19 12 0 0 51 30 43
2008 AS-03 27 39 21 9 3 0 0 67 12 33
2008 AS-04 19 33 29 14 0 5 0 55 15 21
2008 AS-05 39 33 11 6 11 0 0 72 17 18
2008 AS-06 18 45 18 9 9 0 0 64 18 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 28 15 8 6 4 0 69 15 181
2017 AS-01 38 21 14 14 11 2 0 60 25 37
2017 AS-02 24 29 20 6 9 12 0 60 17 32
2017 AS-03 43 33 12 4 6 2 0 78 10 50
2017 AS-04 56 25 15 0 4 0 0 81 4 21
2017 AS-05 35 27 20 13 0 5 0 65 14 23
2014 AS 28 33 18 10 8 3 0 63 18 258
2014 AS-01 27 29 19 9 12 4 0 58 22 75
2014 AS-02 33 25 15 6 15 6 0 62 22 48
2014 AS-03 19 38 24 13 3 3 0 59 16 63
2014 AS-04 45 36 9 9 0 0 0 82 9 22
2014 AS-05 6 56 22 11 6 0 0 61 17 18
2014 AS-06 33 27 20 13 7 0 0 60 20 15
2014 AS-07 46 31 8 8 0 8 0 83 8 13
2011 AS 29 28 15 12 11 6 0 61 24 250
2011 AS-01 25 23 9 13 16 14 0 56 34 47
2011 AS-02 36 27 12 4 9 12 0 72 15 51
2011 AS-03 20 26 19 16 15 3 0 48 32 63
2011 AS-04 32 28 17 9 11 4 0 62 20 34
2011 AS-05 32 31 14 24 0 0 0 63 24 22
2011 AS-06 28 55 11 6 0 0 0 83 6 17
2011 AS-07 49 14 19 11 7 0 0 63 17 16
2008 AS 27 33 15 8 10 6 1 64 19 165
2008 AS-01 31 31 17 0 10 10 0 69 12 29
2008 AS-02 14 28 16 5 23 14 0 49 32 43
2008 AS-03 30 39 18 9 3 0 0 70 12 33
2008 AS-04 24 33 19 14 0 5 5 63 16 21
2008 AS-05 39 33 11 6 11 0 0 72 17 18
2008 AS-06 27 36 9 18 9 0 0 64 27 11

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 35 15 13 8 1 0 63 22 181
2017 AS-01 24 30 22 8 17 0 0 54 25 37
2017 AS-02 24 35 16 20 6 0 0 58 25 32
2017 AS-03 35 35 8 16 6 0 0 70 23 50
2017 AS-04 25 46 16 10 4 0 0 70 14 21
2017 AS-05 22 31 23 20 5 0 0 53 24 23
2014 AS 21 40 16 14 9 1 0 62 22 258
2014 AS-01 17 36 19 12 12 4 0 56 25 75
2014 AS-02 23 31 21 13 13 0 0 54 25 48
2014 AS-03 13 52 14 14 6 0 0 65 21 63
2014 AS-04 32 41 5 23 0 0 0 73 23 22
2014 AS-05 17 39 17 22 6 0 0 56 28 18
2014 AS-06 27 47 7 13 7 0 0 73 20 15
2014 AS-07 54 31 15 0 0 0 0 85 0 13
2011 AS 20 34 16 17 11 3 0 55 28 250
2011 AS-01 11 29 11 21 22 6 0 43 45 47
2011 AS-02 32 30 13 11 8 6 0 66 20 51
2011 AS-03 15 35 16 18 15 2 0 50 33 63
2011 AS-04 13 33 26 20 8 0 0 46 27 34
2011 AS-05 27 40 18 14 0 0 0 67 14 22
2011 AS-06 28 47 6 19 0 0 0 76 19 17
2011 AS-07 23 34 25 11 7 0 0 57 17 16
2008 AS 23 42 7 19 8 0 0 65 27 165
2008 AS-01 38 21 10 21 10 0 0 59 31 29
2008 AS-02 14 37 9 26 14 0 0 51 40 43
2008 AS-03 21 52 6 18 3 0 0 73 21 33
2008 AS-04 14 43 14 24 5 0 0 57 29 21
2008 AS-05 33 50 0 6 11 0 0 83 17 18
2008 AS-06 9 64 0 18 9 0 0 73 27 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 40 12 6 3 1 0 78 10 181
2017 AS-01 32 39 12 8 8 0 0 72 16 37
2017 AS-02 21 49 16 8 3 3 0 72 12 32
2017 AS-03 48 35 13 2 2 0 0 83 4 50
2017 AS-04 45 40 11 4 0 0 0 85 4 21
2017 AS-05 26 54 9 10 0 0 0 80 10 23
2014 AS 36 45 10 6 3 0 0 81 9 258
2014 AS-01 33 41 11 7 7 1 0 76 14 75
2014 AS-02 38 44 8 10 0 0 0 81 10 48
2014 AS-03 29 51 16 3 2 0 0 79 5 63
2014 AS-04 41 50 9 0 0 0 0 91 0 22
2014 AS-05 50 28 0 17 6 0 0 78 22 18
2014 AS-06 33 60 7 0 0 0 0 93 0 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13
2011 AS 34 37 13 6 8 2 0 73 14 249
2011 AS-01 28 36 16 2 14 4 0 67 17 46
2011 AS-02 41 32 10 2 15 0 0 73 17 51
2011 AS-03 22 43 13 13 5 3 0 68 19 63
2011 AS-04 35 37 23 3 3 0 0 72 6 34
2011 AS-05 49 32 18 0 0 0 0 82 0 22
2011 AS-06 51 38 0 10 0 0 0 90 10 17
2011 AS-07 43 39 5 6 7 0 0 82 13 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 38 9 0 1 3 1 90 1 181
2017 AS-01 46 39 9 0 3 3 0 87 3 37
2017 AS-02 39 51 7 0 0 3 0 93 0 32
2017 AS-03 58 30 6 0 2 4 0 92 2 50
2017 AS-04 52 38 10 0 0 0 0 90 0 21
2017 AS-05 47 30 18 0 0 5 0 81 0 23
2014 AS 48 35 9 5 0 2 0 85 5 258
2014 AS-01 47 31 12 5 1 4 0 81 7 75
2014 AS-02 50 35 6 6 0 2 0 87 6 48
2014 AS-03 51 33 8 3 0 3 2 88 3 63
2014 AS-04 59 32 5 5 0 0 0 91 5 22
2014 AS-05 39 50 6 6 0 0 0 89 6 18
2014 AS-06 27 40 27 7 0 0 0 67 7 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13
2011 AS 44 34 12 2 4 3 0 81 7 250
2011 AS-01 41 26 18 5 4 6 0 71 10 47
2011 AS-02 50 27 6 0 12 6 0 82 12 51
2011 AS-03 33 43 16 3 2 3 0 78 5 63
2011 AS-04 41 54 2 0 3 0 0 95 3 34
2011 AS-05 50 41 9 0 0 0 0 91 0 22
2011 AS-06 52 23 19 0 0 0 6 80 0 17
2011 AS-07 69 13 6 5 7 0 0 82 12 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 33 13 6 2 1 1 79 8 181
2017 AS-01 36 36 18 8 0 2 0 73 8 37
2017 AS-02 36 44 11 3 6 0 0 80 10 32
2017 AS-03 49 32 10 6 2 0 0 81 9 50
2017 AS-04 56 33 5 0 0 0 5 94 0 21
2017 AS-05 44 26 23 6 0 0 0 70 6 23
2014 AS 44 34 9 6 6 2 0 80 12 258
2014 AS-01 39 33 9 4 11 4 0 75 15 75
2014 AS-02 35 46 2 8 8 0 0 81 17 48
2014 AS-03 46 33 11 6 2 2 0 81 8 63
2014 AS-04 55 23 9 9 5 0 0 77 14 22
2014 AS-05 50 33 11 0 6 0 0 83 6 18
2014 AS-06 40 33 20 7 0 0 0 73 7 15
2014 AS-07 85 8 0 8 0 0 0 92 8 13
2011 AS 42 26 12 5 10 4 1 72 16 248
2011 AS-01 35 16 13 9 18 7 2 56 29 45
2011 AS-02 53 22 6 7 10 2 0 77 17 51
2011 AS-03 36 26 16 5 11 6 0 66 17 63
2011 AS-04 39 40 12 0 7 3 0 81 7 34
2011 AS-05 50 32 9 5 0 0 4 86 5 22
2011 AS-06 45 29 17 0 8 0 0 75 8 17
2011 AS-07 51 31 5 0 13 0 0 82 13 16
2008 AS 45 30 8 10 5 2 0 77 15 165
2008 AS-01 48 24 10 7 7 3 0 75 14 29
2008 AS-02 30 37 5 14 9 5 0 71 24 43
2008 AS-03 45 36 3 12 3 0 0 82 15 33
2008 AS-04 38 38 14 10 0 0 0 76 10 21
2008 AS-05 56 17 17 6 6 0 0 72 11 18
2008 AS-06 45 27 9 9 0 9 0 80 10 11

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 31 21 8 4 6 1 64 13 181
2017 AS-01 22 30 30 5 3 7 2 58 9 37
2017 AS-02 20 22 32 10 10 6 0 45 21 32
2017 AS-03 30 39 12 8 4 7 0 74 13 50
2017 AS-04 40 25 14 5 4 11 0 73 11 21
2017 AS-05 30 26 30 13 0 0 0 57 13 23
2014 AS 26 33 17 10 7 7 0 64 18 258
2014 AS-01 21 31 13 15 9 11 0 58 27 75
2014 AS-02 29 31 17 6 8 8 0 66 16 48
2014 AS-03 24 40 19 6 5 6 0 68 12 63
2014 AS-04 32 27 18 14 5 5 0 62 19 22
2014 AS-05 22 50 11 6 6 6 0 76 12 18
2014 AS-06 20 20 33 20 0 7 0 43 21 15
2014 AS-07 54 15 23 0 8 0 0 69 8 13
2011 AS 25 31 18 9 9 9 0 61 20 248
2011 AS-01 14 37 15 5 16 13 0 59 24 46
2011 AS-02 23 33 14 6 12 12 0 64 19 51
2011 AS-03 18 30 20 15 10 8 0 52 27 63
2011 AS-04 28 15 29 12 7 9 0 47 21 34
2011 AS-05 43 38 9 5 0 5 0 85 6 21
2011 AS-06 42 28 25 5 0 0 0 70 5 17
2011 AS-07 40 39 8 12 0 0 0 80 12 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 28 19 12 6 12 4 57 21 181
2017 AS-01 14 35 12 16 3 10 9 61 24 37
2017 AS-02 20 15 14 19 10 23 0 45 37 32
2017 AS-03 21 23 23 8 8 14 3 53 19 50
2017 AS-04 14 45 22 0 0 9 11 73 0 21
2017 AS-05 22 34 27 13 3 0 0 56 17 23
2014 AS 20 21 19 14 13 12 2 47 31 258
2014 AS-01 16 17 19 16 15 16 1 40 37 75
2014 AS-02 21 25 13 10 13 17 2 56 28 48
2014 AS-03 14 25 22 16 16 6 0 42 34 63
2014 AS-04 41 23 9 9 5 14 0 74 16 22
2014 AS-05 22 17 17 6 17 11 11 50 29 18
2014 AS-06 20 0 40 27 7 0 7 21 36 15
2014 AS-07 31 31 15 0 8 15 0 73 9 13
2011 AS 20 19 19 13 14 10 4 46 32 249
2011 AS-01 18 17 15 15 22 11 2 40 43 46
2011 AS-02 24 17 22 2 16 12 8 51 22 51
2011 AS-03 14 19 19 15 13 14 6 41 34 63
2011 AS-04 17 17 22 20 12 12 0 39 36 34
2011 AS-05 23 46 4 18 4 0 5 72 23 22
2011 AS-06 34 11 22 5 11 11 6 55 19 17
2011 AS-07 23 17 21 25 13 0 0 40 38 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 23 8 3 1 0 3 88 4 180
2017 AS-01 54 26 10 2 0 0 8 87 3 37
2017 AS-02 65 25 7 0 3 0 0 91 3 32
2017 AS-03 57 31 4 2 2 0 4 92 4 50
2017 AS-04 72 18 5 0 0 0 5 95 0 21
2017 AS-05 72 8 15 5 0 0 0 80 5 23
2014 AS 61 22 8 5 1 1 1 85 7 258
2014 AS-01 53 24 9 9 3 1 0 78 12 75
2014 AS-02 60 21 6 6 0 2 4 87 7 48
2014 AS-03 63 24 10 2 2 0 0 87 3 63
2014 AS-04 77 18 5 0 0 0 0 95 0 22
2014 AS-05 67 22 6 6 0 0 0 89 6 18
2014 AS-06 67 7 13 13 0 0 0 73 13 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 20 5 2 0 1 3 92 2 181
2017 AS-01 53 34 2 0 0 2 9 97 0 37
2017 AS-02 65 22 11 0 3 0 0 87 3 32
2017 AS-03 71 18 6 2 0 0 2 92 2 50
2017 AS-04 87 9 0 0 0 4 0 100 0 21
2017 AS-05 77 9 5 5 0 0 5 90 5 23
2014 AS 70 18 5 3 1 2 2 90 4 257
2014 AS-01 64 23 4 4 0 4 1 92 4 75
2014 AS-02 72 11 4 4 2 0 6 89 7 47
2014 AS-03 71 16 5 3 2 2 2 90 5 63
2014 AS-04 82 14 5 0 0 0 0 95 0 22
2014 AS-05 78 17 0 0 6 0 0 94 6 18
2014 AS-06 67 20 13 0 0 0 0 87 0 15
2014 AS-07 54 31 15 0 0 0 0 85 0 13
2011 AS 66 18 7 2 1 2 4 90 3 250
2011 AS-01 52 20 13 7 0 2 7 79 7 47
2011 AS-02 69 16 0 2 4 5 4 94 6 51
2011 AS-03 74 21 3 0 0 0 2 97 0 63
2011 AS-04 55 28 14 0 0 0 3 85 0 34
2011 AS-05 76 14 0 5 0 4 0 95 5 22
2011 AS-06 72 11 6 0 0 0 11 93 0 17
2011 AS-07 73 0 12 7 0 0 8 80 7 16
2008 AS 70 16 5 1 2 2 3 92 3 165
2008 AS-01 69 7 10 3 3 7 0 81 7 29
2008 AS-02 72 14 2 2 0 2 7 95 3 43
2008 AS-03 64 30 3 0 0 0 3 97 0 33
2008 AS-04 67 24 5 0 0 0 5 95 0 21
2008 AS-05 72 6 6 0 11 6 0 82 12 18
2008 AS-06 82 9 9 0 0 0 0 91 0 11

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 31 10 10 6 7 1 72 17 181
2017 AS-01 20 27 12 12 21 8 0 51 36 37
2017 AS-02 25 39 3 17 3 13 0 73 23 32
2017 AS-03 42 30 10 10 0 6 1 78 11 50
2017 AS-04 40 36 9 10 0 4 0 80 11 21
2017 AS-05 52 22 22 0 0 5 0 77 0 23
2014 AS 36 33 12 12 5 2 0 70 17 258
2014 AS-01 36 28 11 16 7 3 0 66 23 75
2014 AS-02 27 40 6 19 4 4 0 70 24 48
2014 AS-03 29 37 21 11 2 0 2 66 13 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 39 39 11 6 6 0 0 78 11 18
2014 AS-06 53 13 20 7 7 0 0 67 13 15
2014 AS-07 54 23 8 0 15 0 0 77 15 13
2011 AS 31 29 13 12 10 4 1 63 23 249
2011 AS-01 24 28 10 18 20 0 0 52 38 47
2011 AS-02 36 26 9 9 12 9 0 68 22 51
2011 AS-03 26 29 19 13 8 5 0 58 22 63
2011 AS-04 33 30 20 13 4 0 0 63 17 33
2011 AS-05 41 42 13 4 0 0 0 83 4 22
2011 AS-06 35 37 0 6 0 10 12 93 7 17
2011 AS-07 28 18 18 12 15 0 8 51 29 16
2008 AS 38 35 12 9 5 1 0 74 15 165
2008 AS-01 34 24 17 14 7 3 0 61 21 29
2008 AS-02 33 37 12 9 7 2 0 71 17 43
2008 AS-03 33 48 12 6 0 0 0 82 6 33
2008 AS-04 33 38 19 10 0 0 0 71 10 21
2008 AS-05 44 28 6 6 17 0 0 72 22 18
2008 AS-06 64 18 0 9 9 0 0 82 18 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 25 8 20 20 2 8 46 45 180
2017 AS-01 18 27 3 17 30 3 3 47 50 37
2017 AS-02 10 29 11 17 22 6 5 44 43 32
2017 AS-03 20 22 6 24 11 0 16 51 42 50
2017 AS-04 10 21 20 16 23 4 5 35 43 20
2017 AS-05 14 28 9 33 12 0 4 44 47 23
2014 AS 15 17 17 21 22 2 5 34 47 258
2014 AS-01 19 15 13 25 21 4 3 36 50 75
2014 AS-02 13 10 19 25 29 0 4 24 57 48
2014 AS-03 8 24 24 17 22 2 3 33 42 63
2014 AS-04 23 23 18 14 18 0 5 48 33 22
2014 AS-05 17 17 11 33 17 0 6 35 53 18
2014 AS-06 13 20 20 7 20 0 20 42 33 15
2014 AS-07 23 15 8 15 23 0 15 45 45 13
2011 AS 9 15 14 21 31 4 6 27 58 250
2011 AS-01 6 11 11 23 47 2 0 17 72 47
2011 AS-02 12 22 12 19 25 2 8 38 49 51
2011 AS-03 3 21 14 24 32 3 3 26 60 63
2011 AS-04 8 9 17 20 31 9 5 20 60 34
2011 AS-05 18 14 14 24 22 0 9 35 50 22
2011 AS-06 10 6 19 19 16 5 25 23 49 17
2011 AS-07 17 12 12 12 32 7 8 34 52 16
2008 AS 10 23 17 25 22 1 3 34 48 163
2008 AS-01 11 11 25 32 21 0 0 21 54 28
2008 AS-02 7 26 19 24 21 0 2 34 46 42
2008 AS-03 3 33 6 39 15 3 0 38 56 33
2008 AS-04 14 19 19 14 29 0 5 35 45 21
2008 AS-05 6 22 11 11 33 0 17 33 53 18
2008 AS-06 27 18 27 9 18 0 0 45 27 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 39 21 6 3 3 0 69 9 180
2017 AS-01 22 38 18 16 6 0 0 60 22 37
2017 AS-02 23 46 22 3 0 6 0 74 3 32
2017 AS-03 33 31 31 0 2 4 0 66 2 50
2017 AS-04 37 49 5 0 4 4 0 90 4 21
2017 AS-05 18 46 27 4 0 5 0 67 4 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 32 16 1 0 3 1 81 2 181
2017 AS-01 42 31 22 3 0 2 0 75 3 37
2017 AS-02 41 33 16 4 0 6 0 79 4 32
2017 AS-03 51 31 14 0 0 2 2 85 0 50
2017 AS-04 46 36 14 0 0 4 0 85 0 21
2017 AS-05 50 24 15 0 3 5 3 80 3 23
2014 AS 48 32 10 3 2 4 1 83 6 258
2014 AS-01 45 28 8 8 4 7 0 79 13 75
2014 AS-02 42 31 13 0 6 6 2 80 7 48
2014 AS-03 48 38 13 0 0 2 0 87 0 63
2014 AS-04 64 23 0 9 0 5 0 90 10 22
2014 AS-05 44 33 17 0 0 0 6 82 0 18
2014 AS-06 47 33 13 7 0 0 0 80 7 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 33 9 3 2 1 0 85 5 181
2017 AS-01 48 42 7 3 0 0 0 90 3 37
2017 AS-02 41 37 3 9 6 3 0 80 16 32
2017 AS-03 60 28 11 2 0 0 0 88 2 50
2017 AS-04 52 37 11 0 0 0 0 89 0 21
2017 AS-05 57 20 19 0 3 0 0 78 3 23
2014 AS 44 36 12 5 3 0 0 81 7 258
2014 AS-01 43 36 12 4 5 0 0 79 9 75
2014 AS-02 44 35 10 8 2 0 0 79 10 48
2014 AS-03 49 33 16 0 0 2 0 84 0 63
2014 AS-04 59 32 5 0 5 0 0 91 5 22
2014 AS-05 28 50 6 17 0 0 0 78 17 18
2014 AS-06 33 40 13 7 7 0 0 73 13 15
2014 AS-07 46 38 15 0 0 0 0 85 0 13
2011 AS 35 39 15 4 5 2 0 75 10 250
2011 AS-01 33 35 14 2 12 4 0 71 14 47
2011 AS-02 45 33 13 2 6 2 0 79 8 51
2011 AS-03 26 44 15 10 3 2 0 71 13 63
2011 AS-04 28 46 18 2 5 0 0 74 8 34
2011 AS-05 50 32 13 4 0 0 0 82 4 22
2011 AS-06 49 35 16 0 0 0 0 84 0 17
2011 AS-07 35 41 12 5 7 0 0 76 12 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 34 6 3 2 0 0 89 5 181
2017 AS-01 54 39 5 2 0 0 0 93 2 37
2017 AS-02 39 39 10 3 9 0 0 78 12 32
2017 AS-03 68 24 4 4 0 0 0 92 4 50
2017 AS-04 65 29 5 0 0 0 0 95 0 21
2017 AS-05 47 39 10 3 0 0 0 87 3 23
2014 AS 57 29 7 4 2 0 0 86 7 258
2014 AS-01 59 29 5 3 4 0 0 88 7 75
2014 AS-02 54 25 8 6 4 2 0 81 11 48
2014 AS-03 52 33 8 5 2 0 0 86 6 63
2014 AS-04 64 23 9 5 0 0 0 86 5 22
2014 AS-05 56 33 6 6 0 0 0 89 6 18
2014 AS-06 60 27 7 7 0 0 0 87 7 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 46 33 10 6 5 0 0 79 11 250
2011 AS-01 43 30 7 13 7 0 0 73 20 47
2011 AS-02 56 24 8 8 4 0 0 80 12 51
2011 AS-03 36 41 13 6 3 0 0 78 10 63
2011 AS-04 40 36 9 5 10 0 0 77 15 34
2011 AS-05 55 32 13 0 0 0 0 87 0 22
2011 AS-06 65 29 6 0 0 0 0 94 0 17
2011 AS-07 49 33 12 0 7 0 0 82 7 16
2008 AS 47 34 10 5 4 0 0 81 9 165
2008 AS-01 45 21 14 10 10 0 0 66 21 29
2008 AS-02 44 35 14 5 2 0 0 79 7 43
2008 AS-03 45 42 6 6 0 0 0 88 6 33
2008 AS-04 48 38 10 0 5 0 0 86 5 21
2008 AS-05 50 39 0 6 6 0 0 89 11 18
2008 AS-06 45 27 18 9 0 0 0 73 9 11

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 32 17 6 2 1 0 75 8 181
2017 AS-01 37 28 30 5 0 0 0 65 5 37
2017 AS-02 23 37 22 9 6 3 0 62 16 32
2017 AS-03 60 24 12 2 2 0 0 84 4 50
2017 AS-04 33 56 11 0 0 0 0 89 0 21
2017 AS-05 43 30 13 13 0 0 0 74 13 23
2014 AS 39 31 15 9 4 1 0 71 14 258
2014 AS-01 44 21 17 12 4 1 0 66 16 75
2014 AS-02 33 27 13 15 13 0 0 60 27 48
2014 AS-03 38 40 16 5 2 0 0 78 6 63
2014 AS-04 41 36 9 14 0 0 0 77 14 22
2014 AS-05 33 39 17 6 6 0 0 72 11 18
2014 AS-06 27 40 27 7 0 0 0 67 7 15
2014 AS-07 62 23 8 0 0 8 0 92 0 13
2011 AS 31 29 20 9 9 1 0 61 19 250
2011 AS-01 23 22 23 16 13 2 0 46 30 47
2011 AS-02 37 35 12 7 9 0 0 72 17 51
2011 AS-03 23 26 29 11 10 2 0 50 21 63
2011 AS-04 31 41 12 2 15 0 0 71 17 34
2011 AS-05 41 32 22 4 0 0 0 74 4 22
2011 AS-06 41 28 32 0 0 0 0 68 0 17
2011 AS-07 43 18 12 20 7 0 0 61 27 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 29 18 4 2 1 0 75 7 181
2017 AS-01 36 31 24 8 0 0 0 68 8 37
2017 AS-02 43 26 19 3 6 3 0 71 9 32
2017 AS-03 62 18 14 4 2 0 0 80 6 50
2017 AS-04 42 42 16 0 0 0 0 84 0 21
2017 AS-05 38 35 22 5 0 0 0 74 5 23
2014 AS 41 33 13 9 4 0 0 74 13 258
2014 AS-01 45 24 16 11 4 0 0 69 15 75
2014 AS-02 35 33 8 10 13 0 0 69 23 48
2014 AS-03 41 37 16 6 0 0 0 78 6 63
2014 AS-04 41 41 9 9 0 0 0 82 9 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 27 47 20 0 7 0 0 73 7 15
2014 AS-07 62 23 8 8 0 0 0 85 8 13
2011 AS 33 32 18 9 8 1 0 65 17 249
2011 AS-01 25 25 25 17 7 2 0 50 24 47
2011 AS-02 38 33 10 11 8 0 0 71 19 50
2011 AS-03 26 33 22 7 10 2 0 61 17 63
2011 AS-04 39 32 12 2 15 0 0 71 17 34
2011 AS-05 36 42 18 4 0 0 0 78 4 22
2011 AS-06 41 41 19 0 0 0 0 81 0 17
2011 AS-07 38 23 21 11 7 0 0 61 17 16
2008 AS 38 35 15 9 4 0 0 72 13 165
2008 AS-01 41 28 14 10 7 0 0 69 17 29
2008 AS-02 37 23 21 12 7 0 0 60 19 43
2008 AS-03 36 39 18 3 3 0 0 76 6 33
2008 AS-04 33 38 19 10 0 0 0 71 10 21
2008 AS-05 33 44 11 11 0 0 0 78 11 18
2008 AS-06 36 45 0 18 0 0 0 82 18 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 19 18 13 7 2 0 62 20 181
2017 AS-01 37 26 19 13 6 0 0 62 18 37
2017 AS-02 34 22 14 14 13 3 0 57 28 32
2017 AS-03 51 12 19 6 8 4 0 66 14 50
2017 AS-04 38 26 16 15 0 5 0 68 16 21
2017 AS-05 39 14 23 24 0 0 0 53 24 23
2014 AS 37 19 21 12 9 2 0 57 22 258
2014 AS-01 44 15 15 15 9 3 0 60 25 75
2014 AS-02 35 17 17 17 13 2 0 53 30 48
2014 AS-03 30 24 27 11 6 2 0 55 18 63
2014 AS-04 36 18 27 14 5 0 0 55 18 22
2014 AS-05 28 33 11 6 17 0 6 65 24 18
2014 AS-06 33 20 40 0 7 0 0 53 7 15
2014 AS-07 62 0 15 8 8 8 0 67 17 13
2011 AS 31 22 21 7 14 5 0 56 23 250
2011 AS-01 27 17 18 11 22 6 0 46 35 47
2011 AS-02 36 22 15 6 15 7 0 62 22 51
2011 AS-03 20 24 28 6 16 6 0 47 23 63
2011 AS-04 38 24 14 10 11 3 0 64 21 34
2011 AS-05 32 33 22 4 9 0 0 65 13 22
2011 AS-06 37 28 18 5 0 6 6 74 6 17
2011 AS-07 40 6 35 7 12 0 0 46 18 16
2008 AS 35 25 15 15 10 1 0 61 25 165
2008 AS-01 41 17 14 21 7 0 0 59 28 29
2008 AS-02 26 23 12 19 16 5 0 51 37 43
2008 AS-03 30 30 21 9 9 0 0 61 18 33
2008 AS-04 33 24 24 14 5 0 0 57 19 21
2008 AS-05 44 28 0 22 6 0 0 72 28 18
2008 AS-06 27 45 9 0 18 0 0 73 18 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 26 33 41 180
2017 AS-01 30 35 35 37
2017 AS-02 25 31 43 32
2017 AS-03 25 34 40 50
2017 AS-04 23 30 47 21
2017 AS-05 27 30 43 23
2014 AS 31 36 33 258
2014 AS-01 23 41 36 75
2014 AS-02 46 19 35 48
2014 AS-03 29 35 37 63
2014 AS-04 27 50 23 22
2014 AS-05 39 39 22 18
2014 AS-06 27 33 40 15
2014 AS-07 46 31 23 13
2011 AS 35 32 33 250
2011 AS-01 41 21 39 47
2011 AS-02 33 30 37 51
2011 AS-03 32 37 31 63
2011 AS-04 30 32 37 34
2011 AS-05 40 37 23 22
2011 AS-06 22 42 35 17
2011 AS-07 57 32 11 16

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 11 13 58 6 10 2 46
2017 AS-01 0 18 63 9 10 0 11
2017 AS-03 17 17 58 0 8 0 12
2014 AS 23 10 53 4 9999 11 80
2014 AS-01 6 18 65 0 9999 12 17
2014 AS-02 18 14 55 5 9999 9 22
2014 AS-03 39 0 50 0 9999 11 18
2011 AS 26 9 51 5 9999 8 89
2011 AS-01 5 5 71 7 9999 11 19
2011 AS-02 25 6 62 0 9999 6 17
2011 AS-03 37 5 53 5 9999 0 21
2011 AS-04 30 13 36 0 9999 22 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 18 82 181
2017 AS-01 14 86 37
2017 AS-02 29 71 32
2017 AS-03 16 84 50
2014 AS 16 84 258
2014 AS-01 19 81 75
2014 AS-02 21 79 48
2014 AS-03 16 84 63

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 40 33
2014 AS 53 40
2014 AS-01 46 13
2014 AS-03 70 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 61 33
2014 AS 63 40
2014 AS-01 77 13
2014 AS-02 70 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 33
2014 AS 0 40
2014 AS-01 0 13
2014 AS-02 0 10
2014 AS-03 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 44 33
2014 AS 38 40
2014 AS-02 60 10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 48 33
2014 AS 50 40
2014 AS-01 62 13
2014 AS-02 50 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 42 33
2014 AS 43 40
2014 AS-01 46 13
2014 AS-02 50 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 46 33
2014 AS 38 40
2014 AS-01 46 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 19 33
2014 AS 23 40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 55 33
2014 AS 60 40
2014 AS-01 62 13
2014 AS-02 70 10
2014 AS-03 60 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 37 33
2014 AS 40 40
2014 AS-02 60 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS 0 33
2014 AS 0 40
2014 AS-01 0 13
2014 AS-02 0 10
2014 AS-03 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 43 33
2014 AS 45 40
2014 AS-01 54 13
2014 AS-02 80 10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 27 33
2014 AS 25 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 53 33
2014 AS 53 40
2014 AS-01 54 13
2014 AS-02 70 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 31 33
2014 AS 30 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS 21 33
2014 AS 15 40
2014 AS-03 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 15 33
2014 AS-02 0 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS 21 31
2014 AS 13 38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 25 31
2014 AS-01 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS 16 31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 23 31
2014 AS-02 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 16 31
2014 AS 21 38
2014 AS-01 42 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 15 31
2014 AS-02 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 42 31
2014 AS 45 38
2014 AS-01 67 12
2014 AS-02 70 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 31
2014 AS-02 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 39 31
2014 AS 61 38
2014 AS-01 67 12
2014 AS-02 60 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS 0 31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 76 24 33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 17 17 6 3 27 10 59 15 181
2017 AS-01 13 16 29 8 5 23 6 41 18 37
2017 AS-02 24 12 20 3 6 20 16 56 14 32
2017 AS-03 24 15 6 4 4 35 12 73 15 50
2017 AS-04 28 18 20 0 0 21 13 69 0 21
2017 AS-05 13 24 18 5 0 36 5 62 8 23
2014 AS 18 16 20 9 6 22 9 49 22 258
2014 AS-01 21 11 20 5 12 21 9 46 25 75
2014 AS-02 17 10 15 13 6 29 10 45 31 48
2014 AS-03 8 22 24 11 3 22 10 44 21 63
2014 AS-04 27 23 9 5 0 32 5 79 7 22
2014 AS-05 22 17 22 17 6 11 6 47 27 18
2014 AS-06 13 13 33 7 7 13 13 36 18 15
2014 AS-07 31 23 8 8 0 23 8 78 11 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 28 18 4 3 11 1 72 8 181
2017 AS-01 33 24 31 6 2 5 0 59 8 37
2017 AS-02 27 15 22 3 10 19 4 55 17 32
2017 AS-03 41 26 8 2 2 19 2 84 5 50
2017 AS-04 54 42 5 0 0 0 0 95 0 21
2017 AS-05 21 44 19 9 3 5 0 67 13 23
2014 AS 29 30 20 7 3 9 2 67 11 258
2014 AS-01 32 20 21 5 5 15 1 62 13 75
2014 AS-02 31 29 8 13 6 13 0 69 21 48
2014 AS-03 22 32 30 3 2 8 3 61 5 63
2014 AS-04 32 41 18 5 0 5 0 76 5 22
2014 AS-05 22 33 22 17 0 0 6 59 18 18
2014 AS-06 40 33 20 0 7 0 0 73 7 15
2014 AS-07 38 38 8 8 0 8 0 83 8 13
2011 AS 33 33 16 5 4 9 0 72 10 248
2011 AS-01 24 38 12 11 3 12 0 70 16 47
2011 AS-02 33 27 18 2 4 16 0 72 6 50
2011 AS-03 33 24 22 5 7 9 0 63 13 62
2011 AS-04 27 52 15 2 3 0 0 79 5 34
2011 AS-05 46 36 13 4 0 0 0 82 4 22
2011 AS-06 51 38 6 5 0 0 0 89 5 17
2011 AS-07 28 26 18 0 13 15 0 64 15 16
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 50 6 6 2 3 4 85 9 181
2017 AS-01 27 46 8 9 6 4 0 76 15 37
2017 AS-02 24 45 5 9 7 6 3 76 18 32
2017 AS-03 27 53 8 8 0 2 1 84 8 50
2017 AS-04 42 49 0 4 0 0 5 96 4 21
2017 AS-05 34 51 5 0 0 0 10 95 0 23
2014 AS 33 45 5 5 2 2 8 87 7 258
2014 AS-01 29 45 7 9 1 3 5 81 12 75
2014 AS-02 33 33 6 6 2 6 13 82 10 48
2014 AS-03 37 52 2 2 3 2 3 93 5 63
2014 AS-04 32 50 5 0 0 0 14 95 0 22
2014 AS-05 44 44 0 0 0 0 11 100 0 18
2014 AS-06 20 47 20 13 0 0 0 67 13 15
2014 AS-07 31 31 8 0 0 0 31 89 0 13
2011 AS 35 47 9 4 1 1 3 86 5 249
2011 AS-01 27 42 19 4 2 0 7 73 6 47
2011 AS-02 30 56 4 5 0 3 2 90 6 50
2011 AS-03 34 51 7 5 2 2 0 86 7 63
2011 AS-04 46 38 10 5 0 0 0 84 5 34
2011 AS-05 49 33 14 0 0 0 4 86 0 22
2011 AS-06 42 52 0 6 0 0 0 94 6 17
2011 AS-07 33 55 0 0 0 0 12 100 0 16
2008 AS 38 39 8 7 3 1 4 81 10 165
2008 AS-01 21 41 14 14 7 0 3 64 21 29
2008 AS-02 37 37 7 12 5 2 0 76 17 43
2008 AS-03 42 45 9 0 0 0 3 91 0 33
2008 AS-04 29 38 14 5 5 0 10 74 11 21
2008 AS-05 61 28 0 0 0 0 11 100 0 18
2008 AS-06 27 45 9 9 0 0 9 80 10 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 23 17 5 1 27 13 62 10 181
2017 AS-01 6 32 20 11 0 24 8 55 16 37
2017 AS-02 20 21 16 0 7 22 14 64 11 32
2017 AS-03 18 18 14 4 0 32 14 66 8 50
2017 AS-04 13 28 11 0 0 34 15 79 0 21
2017 AS-05 13 24 21 3 0 21 18 60 5 23
2014 AS 14 22 22 3 3 19 17 55 10 258
2014 AS-01 13 24 23 3 5 16 16 55 12 75
2014 AS-02 13 17 23 2 2 17 27 52 7 48
2014 AS-03 11 24 27 5 3 19 11 50 11 63
2014 AS-04 18 18 18 0 0 23 23 67 0 22
2014 AS-05 22 22 6 0 6 28 17 80 10 18
2014 AS-06 7 13 40 7 7 13 13 27 18 15
2014 AS-07 8 38 15 0 0 23 15 75 0 13
2011 AS 12 20 20 6 6 25 11 50 18 248
2011 AS-01 16 17 15 7 6 27 12 55 21 47
2011 AS-02 17 15 12 8 6 29 13 56 23 49
2011 AS-03 9 18 21 5 10 30 7 43 24 63
2011 AS-04 5 18 38 0 7 22 9 35 10 34
2011 AS-05 14 41 18 4 0 19 4 71 6 22
2011 AS-06 13 8 29 6 0 22 22 37 10 17
2011 AS-07 5 42 13 11 0 11 18 66 15 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 28 11 0 1 13 3 86 2 181
2017 AS-01 54 23 14 0 0 9 0 85 0 37
2017 AS-02 38 28 7 0 3 20 3 87 4 32
2017 AS-03 48 24 18 0 0 8 1 80 0 50
2017 AS-04 33 51 0 0 0 10 5 100 0 21
2017 AS-05 40 21 5 3 0 22 10 89 4 23
2014 AS 43 30 9 2 2 6 9 85 5 258
2014 AS-01 40 33 9 1 3 8 5 85 5 75
2014 AS-02 50 19 8 4 2 4 13 83 8 48
2014 AS-03 41 35 11 2 2 6 3 84 4 63
2014 AS-04 50 27 9 0 0 0 14 89 0 22
2014 AS-05 50 17 6 0 6 11 11 86 7 18
2014 AS-06 40 40 7 7 0 7 0 86 7 15
2014 AS-07 23 31 8 0 0 0 38 88 0 13
2011 AS 45 30 11 2 4 6 3 82 6 249
2011 AS-01 43 22 14 0 6 9 7 76 7 47
2011 AS-02 57 24 6 4 4 5 2 86 8 50
2011 AS-03 47 34 8 0 3 5 2 88 4 63
2011 AS-04 41 33 9 5 3 8 0 82 9 34
2011 AS-05 55 23 18 0 0 0 4 81 0 22
2011 AS-06 24 35 25 5 6 6 0 62 11 17
2011 AS-07 29 53 6 0 0 0 12 93 0 16
2008 AS 46 31 8 1 2 7 4 86 4 165
2008 AS-01 48 14 14 0 3 17 3 78 4 29
2008 AS-02 49 35 7 0 2 7 0 90 3 43
2008 AS-03 48 36 12 0 0 0 3 88 0 33
2008 AS-04 38 33 10 0 0 14 5 88 0 21
2008 AS-05 44 28 0 6 11 0 11 81 19 18
2008 AS-06 36 36 9 0 0 9 9 89 0 11

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 33 13 3 1 9 3 81 4 181
2017 AS-01 40 32 16 0 0 11 0 82 0 37
2017 AS-02 32 29 19 0 3 13 3 73 4 32
2017 AS-03 42 26 15 8 0 8 1 75 9 50
2017 AS-04 43 47 0 0 0 5 5 100 0 21
2017 AS-05 36 33 5 3 0 13 10 90 4 23
2014 AS 38 30 12 3 1 8 9 81 5 258
2014 AS-01 37 29 12 5 0 11 5 79 6 75
2014 AS-02 40 17 13 4 0 15 13 77 6 48
2014 AS-03 37 41 11 2 2 5 3 84 3 63
2014 AS-04 45 32 5 0 0 5 14 94 0 22
2014 AS-05 44 22 17 0 0 6 11 80 0 18
2014 AS-06 33 33 13 13 7 0 0 67 20 15
2014 AS-07 23 31 8 0 0 0 38 88 0 13
2011 AS 38 30 15 4 2 7 4 76 8 249
2011 AS-01 31 25 22 4 0 11 7 68 5 47
2011 AS-02 47 25 12 2 6 7 2 79 8 50
2011 AS-03 38 30 14 4 2 10 2 78 6 63
2011 AS-04 40 31 15 8 3 3 0 73 11 34
2011 AS-05 37 41 9 9 0 0 4 81 10 22
2011 AS-06 42 35 11 0 6 0 6 83 6 17
2011 AS-07 23 41 13 5 0 7 12 78 7 16
2008 AS 44 30 12 5 1 4 3 80 7 165
2008 AS-01 34 31 14 3 0 14 3 79 4 29
2008 AS-02 44 33 7 9 5 2 0 79 14 43
2008 AS-03 45 30 18 3 0 0 3 78 3 33
2008 AS-04 38 33 14 5 0 5 5 79 5 21
2008 AS-05 44 33 6 11 0 0 6 82 12 18
2008 AS-06 45 27 18 0 0 9 0 80 0 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 6 94 181
2017 AS-04 0 100 21
2014 AS 7 93 257
2014 AS-01 8 92 74
2014 AS-02 15 85 48
2014 AS-04 0 100 22
2014 AS-05 0 100 18
2014 AS-07 0 100 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 100 10
2014 AS 100 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 AS 48 10
2014 AS 44 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 AS 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS 0 10
2014 AS 0 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 47 10
2014 AS 50 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 AS 49 10
2014 AS 38 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 71 29 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 16 13 3 2 33 11 67 9 181
2017 AS-01 19 14 22 10 0 30 5 50 16 37
2017 AS-02 17 16 18 0 10 29 9 54 17 32
2017 AS-03 28 11 6 2 2 39 12 80 8 50
2017 AS-04 22 29 5 0 0 29 14 91 0 21
2017 AS-05 20 22 9 0 0 33 16 82 0 23
2014 AS 20 16 20 2 3 29 10 59 8 258
2014 AS-01 20 13 21 1 5 31 8 54 11 75
2014 AS-02 23 8 21 4 4 31 8 52 14 48
2014 AS-03 13 22 21 0 0 32 13 63 0 63
2014 AS-04 32 9 9 0 0 36 14 82 0 22
2014 AS-05 17 22 28 6 0 22 6 54 8 18
2014 AS-06 20 20 20 7 7 13 13 55 18 15
2014 AS-07 23 23 8 0 0 23 23 86 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 26 13 3 2 12 2 79 6 180
2017 AS-01 42 19 20 7 0 11 0 69 8 36
2017 AS-02 36 25 16 0 10 13 0 70 12 32
2017 AS-03 42 24 8 2 2 18 3 84 5 50
2017 AS-04 53 42 5 0 0 0 0 95 0 21
2017 AS-05 42 36 6 5 0 9 3 88 5 23
2014 AS 33 31 18 2 2 13 1 74 5 257
2014 AS-01 29 24 24 1 4 16 1 65 6 75
2014 AS-02 32 26 17 2 6 17 0 69 10 47
2014 AS-03 30 38 17 0 0 13 2 80 0 63
2014 AS-04 50 27 14 5 0 5 0 81 5 22
2014 AS-05 22 50 11 6 0 6 6 81 6 18
2014 AS-06 47 20 27 0 0 7 0 71 0 15
2014 AS-07 38 38 8 0 0 15 0 91 0 13
2011 AS 39 31 14 4 3 9 0 77 8 249
2011 AS-01 37 28 9 9 5 11 0 73 16 47
2011 AS-02 38 23 14 0 6 19 0 76 7 51
2011 AS-03 39 31 18 2 3 7 0 75 5 62
2011 AS-04 30 45 13 0 3 8 0 83 3 34
2011 AS-05 56 31 9 4 0 0 0 87 4 22
2011 AS-06 45 38 11 5 0 0 0 84 5 17
2011 AS-07 37 26 24 13 0 0 0 63 13 16
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 21 19 9 16 1 2 54 26 179
2017 AS-01 17 29 23 11 13 3 4 49 26 36
2017 AS-02 27 15 27 7 18 0 6 44 27 32
2017 AS-03 37 13 23 7 18 0 2 52 25 50
2017 AS-04 35 34 4 15 12 0 0 69 27 20
2017 AS-05 36 24 14 9 17 0 0 59 27 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 31 30 13 6 0 1 50 19 180
2017 AS-01 17 35 34 9 5 0 0 53 14 36
2017 AS-02 14 19 33 29 3 0 3 34 32 32
2017 AS-03 25 32 32 4 4 0 2 59 9 50
2017 AS-04 8 43 38 11 0 0 0 51 11 21
2017 AS-05 15 35 14 21 15 0 0 50 36 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 32 34 20 7 2 1 3 69 9 180
2017 AS-01 30 32 24 3 2 0 8 68 5 36
2017 AS-02 31 27 30 6 0 3 2 62 6 32
2017 AS-03 51 26 10 6 0 2 5 82 7 50
2017 AS-04 24 51 21 5 0 0 0 74 5 21
2017 AS-05 13 42 23 22 0 0 0 55 22 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 24 19 14 9 2 3 55 24 178
2017 AS-01 26 24 13 25 7 5 0 53 34 37
2017 AS-02 29 12 23 22 3 3 6 46 28 31
2017 AS-03 35 27 26 6 2 0 4 64 9 49
2017 AS-04 34 29 11 9 17 0 0 63 26 20
2017 AS-05 16 39 21 10 15 0 0 55 24 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 21 7 2 4 0 6 86 7 180
2017 AS-01 67 17 6 3 2 0 5 89 5 36
2017 AS-02 57 15 13 3 0 3 10 82 4 32
2017 AS-03 58 21 6 0 4 0 11 88 5 50
2017 AS-04 59 32 5 5 0 0 0 90 5 21
2017 AS-05 64 23 5 0 6 0 3 89 6 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 31 20 8 3 0 0 69 11 179
2017 AS-01 44 37 6 10 3 0 0 81 13 36
2017 AS-02 30 27 24 16 3 0 0 56 19 32
2017 AS-03 48 24 22 4 2 0 0 72 6 50
2017 AS-04 31 45 16 9 0 0 0 76 9 21
2017 AS-05 37 20 34 6 3 0 0 57 9 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 36 14 8 2 0 1 76 10 179
2017 AS-01 36 32 20 12 0 0 0 68 12 36
2017 AS-02 37 45 0 18 0 0 0 82 18 32
2017 AS-03 49 25 16 2 4 0 4 77 6 50
2017 AS-04 43 49 4 4 0 0 0 92 4 21
2017 AS-05 27 42 24 4 4 0 0 69 7 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 36 19 5 4 1 1 73 9 180
2017 AS-01 23 41 25 3 6 0 3 66 9 37
2017 AS-02 51 22 15 5 3 3 0 75 9 32
2017 AS-03 49 40 8 4 0 0 0 88 4 50
2017 AS-04 30 45 15 0 10 0 0 75 10 21
2017 AS-05 13 40 31 11 5 0 0 53 16 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 33 15 9 4 0 0 73 12 178
2017 AS-01 37 25 21 12 5 0 0 62 17 36
2017 AS-02 41 25 15 9 9 0 0 66 18 32
2017 AS-03 54 33 6 6 0 0 0 87 6 49
2017 AS-04 35 45 10 9 0 0 0 80 9 21
2017 AS-05 18 41 28 8 5 0 0 59 13 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 40 12 6 2 0 0 80 8 178
2017 AS-01 33 48 11 6 2 0 0 80 8 35
2017 AS-02 37 42 8 9 3 0 0 80 12 32
2017 AS-03 60 32 6 2 0 0 0 92 2 50
2017 AS-04 31 37 32 0 0 0 0 68 0 21
2017 AS-05 29 44 9 13 5 0 0 73 18 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 73 19 4 2 1 0 2 93 3 180
2017 AS-01 75 9 5 5 3 0 3 86 8 36
2017 AS-02 72 19 3 3 0 0 3 94 3 32
2017 AS-03 73 23 2 2 0 0 0 96 2 50
2017 AS-04 80 15 5 0 0 0 0 95 0 21
2017 AS-05 70 26 0 0 0 0 3 100 0 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 78 8 6 3 1 1 3 89 4 180
2017 AS-01 66 17 8 3 0 0 6 89 3 36
2017 AS-02 74 4 10 0 6 6 0 83 7 32
2017 AS-03 82 8 6 2 0 0 2 92 2 50
2017 AS-04 100 0 0 0 0 0 0 100 0 21
2017 AS-05 84 0 10 3 0 0 3 87 3 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 32 8 2 0 0 2 90 2 179
2017 AS-01 40 50 5 2 0 0 3 93 2 36
2017 AS-02 68 24 6 0 0 0 3 94 0 32
2017 AS-03 63 23 6 4 2 0 2 88 6 49
2017 AS-04 70 30 0 0 0 0 0 100 0 21
2017 AS-05 45 38 17 0 0 0 0 83 0 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 17 6 6 2 0 1 86 8 179
2017 AS-01 62 22 8 6 0 0 3 86 6 36
2017 AS-02 71 10 3 7 6 0 3 83 13 32
2017 AS-03 78 16 2 2 2 0 0 94 4 49
2017 AS-04 77 23 0 0 0 0 0 100 0 21
2017 AS-05 54 18 20 8 0 0 0 72 8 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 63 11 3 0 1 1 23 96 1 180
2017 AS-01 55 11 0 0 0 2 32 100 0 36
2017 AS-02 78 0 0 0 0 0 22 100 0 32
2017 AS-03 66 4 2 0 0 0 28 97 0 50
2017 AS-04 60 17 4 0 5 0 14 89 6 21
2017 AS-05 61 21 5 0 0 0 13 95 0 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 77 11 6 2 0 0 4 92 2 180
2017 AS-01 78 11 2 5 0 0 3 92 6 36
2017 AS-02 82 0 12 0 0 0 6 87 0 32
2017 AS-03 86 6 2 2 0 0 4 96 2 50
2017 AS-04 70 20 5 0 0 0 5 95 0 21
2017 AS-05 70 19 8 0 0 0 3 92 0 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 74 13 2 4 1 0 5 92 6 181
2017 AS-01 65 19 6 5 0 0 6 89 6 37
2017 AS-02 70 6 0 11 3 0 10 84 16 32
2017 AS-03 72 15 4 4 2 0 3 90 6 50
2017 AS-04 84 16 0 0 0 0 0 100 0 21
2017 AS-05 97 0 0 0 0 0 3 100 0 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 26 12 5 2 1 2 81 7 179
2017 AS-01 50 30 14 0 3 3 0 83 3 35
2017 AS-02 53 16 18 3 3 0 6 74 7 32
2017 AS-03 58 24 12 5 0 0 0 82 5 50
2017 AS-04 56 24 5 14 0 0 0 80 14 21
2017 AS-05 45 30 14 5 3 0 3 77 8 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 18 31 37 11 2 0 0 49 13 181
2017 AS-01 18 34 31 11 3 0 2 54 14 37
2017 AS-02 10 33 36 15 6 0 0 43 21 32
2017 AS-03 28 34 33 4 0 2 0 63 4 50
2017 AS-04 23 29 39 9 0 0 0 52 9 21
2017 AS-05 8 20 54 18 0 0 0 28 18 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 5 16 37 24 17 0 1 41 22 180
2017 AS-01 6 11 38 24 17 2 2 42 18 37
2017 AS-02 10 30 21 17 22 0 0 39 40 31
2017 AS-03 3 12 32 30 23 0 0 53 15 50
2017 AS-04 5 9 51 16 13 0 5 31 15 21
2017 AS-05 0 20 42 34 4 0 0 38 20 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 39 11 7 5 2 1 77 12 180
2017 AS-01 32 43 13 5 2 2 3 79 8 37
2017 AS-02 26 44 7 9 10 3 0 73 20 31
2017 AS-03 43 39 12 2 2 2 0 83 4 50
2017 AS-04 23 59 15 0 4 0 0 82 4 21
2017 AS-05 61 17 9 10 3 0 0 78 13 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 38 16 11 4 2 0 69 15 180
2017 AS-01 27 42 12 19 0 0 0 69 19 37
2017 AS-02 21 34 16 17 9 3 0 56 27 31
2017 AS-03 38 35 19 2 4 2 0 75 6 50
2017 AS-04 28 52 15 5 0 0 0 80 5 21
2017 AS-05 33 32 19 9 3 4 0 67 13 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 20 80 181
2017 AS-01 21 79 37
2017 AS-02 25 75 32
2017 AS-03 22 78 50
2014 AS 15 85 258
2014 AS-01 23 77 75
2014 AS-02 10 90 48
2014 AS-03 8 92 63
2014 AS-04 23 77 22
2014 AS-05 28 72 18

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 85 15 37
2017 AS-03 90 10 11
2014 AS 77 23 39
2014 AS-01 88 12 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 26 3 0 0 0 0 97 0 31
2017 AS-03 78 22 0 0 0 0 0 100 0 10
2014 AS 67 17 3 13 0 0 0 83 13 30
2014 AS-01 53 20 7 20 0 0 0 73 20 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 26 18 9 11 1 1 35 65 181
2017 AS-01 22 38 14 17 5 3 0 23 77 37
2017 AS-02 30 31 16 7 15 0 0 30 70 32
2017 AS-03 34 20 19 11 14 2 0 34 66 50
2017 AS-04 60 19 20 0 0 0 0 60 40 21
2017 AS-05 52 17 14 0 14 0 3 54 46 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 114
2017 AS-01 17 28
2017 AS-02 32 22
2017 AS-03 31 32
2017 AS-05 11 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 29 114
2017 AS-01 25 28
2017 AS-02 30 22
2017 AS-03 37 32
2017 AS-05 32 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 19 114
2017 AS-01 13 28
2017 AS-02 27 22
2017 AS-03 24 32
2017 AS-05 19 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 44 114
2017 AS-01 32 28
2017 AS-02 46 22
2017 AS-03 48 32
2017 AS-05 63 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 7 114
2017 AS-01 4 28
2017 AS-02 12 22
2017 AS-03 10 32
2017 AS-05 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 38 114
2017 AS-01 41 28
2017 AS-02 43 22
2017 AS-03 34 32
2017 AS-05 39 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 14 46 16 7 3 14 109
2017 AS-01 18 42 17 7 3 14 28
2017 AS-02 9 48 13 8 0 22 22
2017 AS-03 27 41 9 3 3 16 30

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 17 17 10 14 3 12 52 28 114
2017 AS-01 24 22 25 10 11 0 7 50 23 28
2017 AS-02 30 33 9 10 8 4 5 69 21 22
2017 AS-03 31 3 18 10 10 3 25 47 27 32
2017 AS-05 21 29 0 11 20 9 11 62 38 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 9 7 13 11 42 3 14 19 64 114
2017 AS-01 18 7 19 14 34 0 8 27 53 28
2017 AS-02 9 18 5 12 40 4 11 33 62 22
2017 AS-03 3 3 12 12 42 3 25 9 75 32
2017 AS-05 8 0 11 0 52 9 21 12 73 10
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