2017 Public Service Employee Survey Results for Office of the Commissioner for Federal Judicial Affairs

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Micro-organizations combined 49 39 3 6 3 0 0 88 9 868
2017 Office of the Commissioner for Federal Judicial Affairs 54 41 2 0 3 0 0 95 3 40
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Micro-organizations combined 52 37 3 5 2 0 1 89 8 1093
2014 Office of the Commissioner for Federal Judicial Affairs 51 41 2 2 2 0 0 93 5 41
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Micro-organizations combined 48 40 3 7 2 0 0 88 8 1011
2011 Office of the Commissioner for Federal Judicial Affairs 48 38 3 7 5 0 0 85 11 61
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Micro-organizations combined 49 40 3 6 2 0 0 89 8 731
2008 Office of the Commissioner for Federal Judicial Affairs 43 47 2 6 2 0 0 91 8 53

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Micro-organizations combined 76 17 3 1 1 1 1 94 2 865
2017 Office of the Commissioner for Federal Judicial Affairs 72 23 2 0 3 0 0 95 3 40
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Micro-organizations combined 76 17 3 2 1 0 1 94 3 1092
2014 Office of the Commissioner for Federal Judicial Affairs 73 20 5 0 2 0 0 93 2 41
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Micro-organizations combined 73 18 3 3 1 1 1 92 4 1010
2011 Office of the Commissioner for Federal Judicial Affairs 62 30 0 3 5 0 0 92 8 61
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Micro-organizations combined 71 20 5 2 1 0 0 92 3 731
2008 Office of the Commissioner for Federal Judicial Affairs 70 21 9 0 0 0 0 91 0 53

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Micro-organizations combined 68 17 4 7 2 0 1 87 9 867
2017 Office of the Commissioner for Federal Judicial Affairs 65 23 5 7 0 0 0 88 7 40
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Micro-organizations combined 68 18 4 6 3 0 2 87 9 1092
2014 Office of the Commissioner for Federal Judicial Affairs 63 24 2 5 2 0 2 90 8 41
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Micro-organizations combined 62 22 5 6 3 0 2 85 9 1010
2011 Office of the Commissioner for Federal Judicial Affairs 54 34 7 2 3 0 0 89 5 61
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Micro-organizations combined 59 23 6 8 3 0 1 83 12 732
2008 Office of the Commissioner for Federal Judicial Affairs 51 25 13 9 2 0 0 75 11 53

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Micro-organizations combined 59 26 4 7 4 0 0 85 11 866
2017 Office of the Commissioner for Federal Judicial Affairs 63 29 2 2 3 0 0 93 5 40
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Micro-organizations combined 57 25 5 7 6 0 1 82 13 1092
2014 Office of the Commissioner for Federal Judicial Affairs 76 17 2 0 5 0 0 93 5 41
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Micro-organizations combined 52 30 6 7 5 0 1 82 11 1003
2011 Office of the Commissioner for Federal Judicial Affairs 44 41 7 3 3 2 0 87 7 61

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Micro-organizations combined 41 35 8 8 6 1 1 77 14 866
2017 Office of the Commissioner for Federal Judicial Affairs 56 29 9 0 5 0 0 86 5 40
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Micro-organizations combined 44 31 9 10 5 0 1 76 15 1093
2014 Office of the Commissioner for Federal Judicial Affairs 54 27 15 2 2 0 0 80 5 41
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Micro-organizations combined 34 37 11 9 6 1 3 73 15 1008
2011 Office of the Commissioner for Federal Judicial Affairs 39 33 13 7 7 0 2 73 13 61
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Micro-organizations combined 35 37 12 8 5 1 2 74 14 726
2008 Office of the Commissioner for Federal Judicial Affairs 32 36 11 8 9 0 4 71 18 53

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Micro-organizations combined 53 32 7 5 2 0 0 85 7 866
2017 Office of the Commissioner for Federal Judicial Affairs 48 36 7 8 0 0 0 85 8 40
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Micro-organizations combined 50 32 9 6 3 0 0 82 9 1093
2014 Office of the Commissioner for Federal Judicial Affairs 51 32 15 2 0 0 0 83 2 41
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Micro-organizations combined 48 32 10 6 3 0 1 81 9 1009
2011 Office of the Commissioner for Federal Judicial Affairs 48 33 13 2 2 0 2 83 3 60
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Micro-organizations combined 43 36 11 6 3 0 0 80 9 732
2008 Office of the Commissioner for Federal Judicial Affairs 49 32 9 8 2 0 0 81 9 53

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Micro-organizations combined 55 33 5 4 2 0 0 89 6 867
2017 Office of the Commissioner for Federal Judicial Affairs 54 36 8 2 0 0 0 90 2 40
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Micro-organizations combined 56 30 6 5 2 0 0 86 8 1092
2014 Office of the Commissioner for Federal Judicial Affairs 54 41 0 2 2 0 0 95 5 41
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Micro-organizations combined 51 33 8 5 3 0 0 84 8 1009
2011 Office of the Commissioner for Federal Judicial Affairs 57 23 10 10 0 0 0 80 10 61
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Micro-organizations combined 51 35 7 3 3 0 0 86 7 727
2008 Office of the Commissioner for Federal Judicial Affairs 49 34 9 6 2 0 0 83 8 53

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Micro-organizations combined 57 31 7 4 2 0 0 88 6 867
2017 Office of the Commissioner for Federal Judicial Affairs 60 30 7 0 3 0 0 90 3 40
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Micro-organizations combined 58 29 6 4 1 0 1 88 6 1092
2014 Office of the Commissioner for Federal Judicial Affairs 51 34 5 7 2 0 0 85 10 41

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Micro-organizations combined 55 29 6 6 4 0 0 84 10 868
2017 Office of the Commissioner for Federal Judicial Affairs 53 25 14 5 3 0 0 78 7 40
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Micro-organizations combined 50 29 8 6 5 0 1 81 11 1092
2014 Office of the Commissioner for Federal Judicial Affairs 46 37 7 0 10 0 0 83 10 41
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Micro-organizations combined 46 30 9 9 4 0 2 77 14 1010
2011 Office of the Commissioner for Federal Judicial Affairs 48 23 11 13 3 0 2 72 17 61

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Micro-organizations combined 40 22 9 6 5 2 16 75 14 868
2017 Office of the Commissioner for Federal Judicial Affairs 43 29 5 3 3 2 15 87 7 40
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Micro-organizations combined 35 21 8 8 8 2 19 71 19 1093
2014 Office of the Commissioner for Federal Judicial Affairs 54 10 7 10 5 2 12 74 17 41
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Micro-organizations combined 29 23 11 7 11 2 17 64 23 1009
2011 Office of the Commissioner for Federal Judicial Affairs 31 26 8 8 7 3 16 71 18 61
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Micro-organizations combined 35 20 10 9 9 2 15 67 22 730
2008 Office of the Commissioner for Federal Judicial Affairs 43 23 9 4 6 0 15 78 11 53

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Micro-organizations combined 45 40 7 6 3 0 0 84 9 867
2017 Office of the Commissioner for Federal Judicial Affairs 42 35 15 5 3 0 0 77 7 40
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Micro-organizations combined 42 37 10 8 3 0 0 79 11 1093
2014 Office of the Commissioner for Federal Judicial Affairs 39 39 15 7 0 0 0 78 7 41
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Micro-organizations combined 39 37 11 8 5 0 0 76 13 1007
2011 Office of the Commissioner for Federal Judicial Affairs 41 33 18 5 3 0 0 74 8 61
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Micro-organizations combined 40 38 12 6 4 0 0 78 10 726
2008 Office of the Commissioner for Federal Judicial Affairs 47 38 8 8 0 0 0 85 8 53

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Micro-organizations combined 35 36 12 9 7 0 0 71 16 867
2017 Office of the Commissioner for Federal Judicial Affairs 31 38 22 5 5 0 0 69 10 40
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Micro-organizations combined 34 33 11 12 8 0 1 69 20 1093
2014 Office of the Commissioner for Federal Judicial Affairs 29 39 15 12 5 0 0 68 17 41
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Micro-organizations combined 30 36 13 11 10 0 0 66 21 1010
2011 Office of the Commissioner for Federal Judicial Affairs 28 30 16 10 16 0 0 57 26 61

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Micro-organizations combined 36 39 9 9 6 0 0 76 15 867
2017 Office of the Commissioner for Federal Judicial Affairs 43 40 10 5 3 0 0 83 7 39

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Micro-organizations combined 54 34 5 3 3 0 0 88 6 865
2017 Office of the Commissioner for Federal Judicial Affairs 49 34 9 5 3 0 0 83 7 40
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Micro-organizations combined 57 31 6 3 2 0 0 89 5 1091
2014 Office of the Commissioner for Federal Judicial Affairs 46 34 12 2 5 0 0 80 7 41
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Micro-organizations combined 51 33 8 5 2 1 0 85 7 1010
2011 Office of the Commissioner for Federal Judicial Affairs 54 23 11 8 3 0 0 77 11 61
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Micro-organizations combined 54 35 6 2 2 0 0 90 4 730
2008 Office of the Commissioner for Federal Judicial Affairs 60 28 8 2 0 0 2 90 2 53

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Micro-organizations combined 39 34 11 9 7 1 0 73 16 868
2017 Office of the Commissioner for Federal Judicial Affairs 35 39 14 9 3 0 0 74 12 40

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Micro-organizations combined 59 31 7 1 1 0 0 90 3 865
2017 Office of the Commissioner for Federal Judicial Affairs 65 20 14 0 0 0 0 86 0 40
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Micro-organizations combined 67 23 6 2 1 0 0 90 3 1093
2014 Office of the Commissioner for Federal Judicial Affairs 73 22 5 0 0 0 0 95 0 41
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Micro-organizations combined 61 27 7 2 1 0 0 89 4 1009
2011 Office of the Commissioner for Federal Judicial Affairs 67 25 7 2 0 0 0 92 2 61

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Micro-organizations combined 42 35 8 9 5 0 0 78 15 865
2017 Office of the Commissioner for Federal Judicial Affairs 43 33 9 10 5 0 0 76 14 40
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Micro-organizations combined 36 38 9 10 7 0 1 74 17 1093
2014 Office of the Commissioner for Federal Judicial Affairs 37 39 2 17 5 0 0 76 22 41
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Micro-organizations combined 37 35 12 9 7 0 0 72 16 1006
2011 Office of the Commissioner for Federal Judicial Affairs 33 39 10 13 5 0 0 72 18 61

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Micro-organizations combined 43 35 9 8 5 0 0 78 13 863
2017 Office of the Commissioner for Federal Judicial Affairs 39 41 7 10 3 0 0 80 12 39
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Micro-organizations combined 40 34 12 8 5 0 1 75 14 1092
2014 Office of the Commissioner for Federal Judicial Affairs 44 24 17 12 2 0 0 68 15 41

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Micro-organizations combined 43 33 11 6 5 0 0 77 11 865
2017 Office of the Commissioner for Federal Judicial Affairs 48 38 9 2 3 0 0 86 5 40
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Micro-organizations combined 41 34 10 8 5 0 1 77 13 1093
2014 Office of the Commissioner for Federal Judicial Affairs 32 44 12 2 10 0 0 76 12 41
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Micro-organizations combined 40 38 10 7 4 0 1 79 11 1006
2011 Office of the Commissioner for Federal Judicial Affairs 26 56 13 3 2 0 0 82 5 61

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Micro-organizations combined 49 35 9 5 2 0 0 83 8 864
2017 Office of the Commissioner for Federal Judicial Affairs 42 46 5 5 2 0 0 88 7 40
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Micro-organizations combined 50 32 9 5 3 0 0 83 9 1092
2014 Office of the Commissioner for Federal Judicial Affairs 44 32 17 5 2 0 0 76 7 41
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Micro-organizations combined 45 39 7 6 3 0 0 84 9 1009
2011 Office of the Commissioner for Federal Judicial Affairs 46 41 8 3 2 0 0 87 5 61
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Micro-organizations combined 44 37 11 5 2 0 0 82 8 731
2008 Office of the Commissioner for Federal Judicial Affairs 47 38 8 6 2 0 0 85 8 53

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Micro-organizations combined 37 35 15 7 3 0 2 74 11 868
2017 Office of the Commissioner for Federal Judicial Affairs 40 38 15 7 0 0 0 78 7 40
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Micro-organizations combined 40 33 14 7 4 0 2 75 11 1093
2014 Office of the Commissioner for Federal Judicial Affairs 37 44 5 15 0 0 0 80 15 41
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Micro-organizations combined 37 35 14 7 5 0 1 73 12 1006
2011 Office of the Commissioner for Federal Judicial Affairs 38 38 15 5 3 0 0 77 8 60
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Micro-organizations combined 33 35 18 8 5 0 1 68 13 730
2008 Office of the Commissioner for Federal Judicial Affairs 34 28 13 15 4 0 6 66 20 53

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Micro-organizations combined 8 18 37 20 13 1 3 34 27 865
2017 Office of the Commissioner for Federal Judicial Affairs 3 20 27 23 17 0 10 44 26 39
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Micro-organizations combined 8 21 31 21 14 1 3 37 30 1090
2014 Office of the Commissioner for Federal Judicial Affairs 7 20 32 32 10 0 0 41 27 41
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Micro-organizations combined 9 22 34 20 10 0 4 31 33 1002
2011 Office of the Commissioner for Federal Judicial Affairs 8 21 39 16 15 0 0 31 30 61
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Micro-organizations combined 11 22 32 22 10 1 2 33 34 730
2008 Office of the Commissioner for Federal Judicial Affairs 10 15 44 25 6 0 0 31 25 52

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Micro-organizations combined 7 16 25 23 22 3 4 48 24 863
2017 Office of the Commissioner for Federal Judicial Affairs 3 10 19 20 39 5 5 66 14 39
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Micro-organizations combined 7 14 24 26 24 2 3 52 22 1089
2014 Office of the Commissioner for Federal Judicial Affairs 3 15 28 25 28 0 3 54 18 40
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Micro-organizations combined 11 15 25 25 18 2 4 46 28 1003
2011 Office of the Commissioner for Federal Judicial Affairs 7 21 25 23 23 0 2 47 28 61
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Micro-organizations combined 10 13 26 24 19 2 5 46 25 728
2008 Office of the Commissioner for Federal Judicial Affairs 10 10 33 29 13 0 6 45 20 52

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Micro-organizations combined 10 13 24 24 23 2 5 50 25 865
2017 Office of the Commissioner for Federal Judicial Affairs 2 8 21 29 29 0 10 65 12 38
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Micro-organizations combined 8 12 25 25 23 1 4 51 22 1090
2014 Office of the Commissioner for Federal Judicial Affairs 0 12 32 29 24 2 0 55 13 41
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Micro-organizations combined 12 16 25 22 18 1 5 43 30 1003
2011 Office of the Commissioner for Federal Judicial Affairs 10 16 18 31 21 2 2 54 27 61
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Micro-organizations combined 11 14 25 24 21 1 4 48 26 726
2008 Office of the Commissioner for Federal Judicial Affairs 10 15 15 31 19 0 10 55 28 52

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Micro-organizations combined 5 12 28 29 22 1 3 54 17 864
2017 Office of the Commissioner for Federal Judicial Affairs 0 3 23 38 24 2 10 70 3 39
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Micro-organizations combined 4 12 26 32 22 0 3 57 17 1087
2014 Office of the Commissioner for Federal Judicial Affairs 0 8 31 38 23 0 0 62 8 39
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Micro-organizations combined 6 12 29 30 19 1 4 51 19 1004
2011 Office of the Commissioner for Federal Judicial Affairs 8 10 23 38 18 0 3 58 19 61
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Micro-organizations combined 7 13 31 25 21 1 2 48 20 729
2008 Office of the Commissioner for Federal Judicial Affairs 6 13 25 35 21 0 0 56 19 52

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Micro-organizations combined 11 18 26 21 18 2 4 42 31 864
2017 Office of the Commissioner for Federal Judicial Affairs 10 23 19 22 18 2 6 43 36 39
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Micro-organizations combined 12 19 25 18 20 1 4 40 33 1089
2014 Office of the Commissioner for Federal Judicial Affairs 15 20 39 15 10 0 2 25 35 41
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Micro-organizations combined 17 19 24 20 14 1 4 37 38 1005
2011 Office of the Commissioner for Federal Judicial Affairs 16 23 30 11 18 0 2 30 40 61
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Micro-organizations combined 11 19 26 20 17 1 6 40 32 725
2008 Office of the Commissioner for Federal Judicial Affairs 10 19 29 25 13 0 4 40 30 52

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Micro-organizations combined 7 14 26 23 21 3 5 48 23 865
2017 Office of the Commissioner for Federal Judicial Affairs 5 15 23 14 36 0 7 54 22 40
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Micro-organizations combined 5 13 23 28 24 2 5 56 19 1087
2014 Office of the Commissioner for Federal Judicial Affairs 3 13 35 30 15 3 3 47 16 40
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Micro-organizations combined 12 16 24 24 17 2 5 44 30 998
2011 Office of the Commissioner for Federal Judicial Affairs 15 21 26 21 15 0 2 37 37 61
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Micro-organizations combined 11 18 28 22 13 3 5 38 32 729
2008 Office of the Commissioner for Federal Judicial Affairs 11 21 32 26 4 4 2 32 34 53

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Micro-organizations combined 8 11 29 25 20 3 4 49 20 865
2017 Office of the Commissioner for Federal Judicial Affairs 0 5 32 17 37 2 8 59 5 40
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Micro-organizations combined 8 15 28 24 21 2 4 47 24 1084
2014 Office of the Commissioner for Federal Judicial Affairs 0 15 34 32 17 2 0 50 15 41
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Micro-organizations combined 69 17 3 5 2 0 3 89 8 866
2017 Office of the Commissioner for Federal Judicial Affairs 63 33 2 0 0 0 2 97 0 40
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Micro-organizations combined 72 16 3 4 2 0 2 90 6 1091
2014 Office of the Commissioner for Federal Judicial Affairs 68 29 0 0 0 2 0 100 0 41
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Micro-organizations combined 70 18 4 4 2 0 1 90 6 1002
2011 Office of the Commissioner for Federal Judicial Affairs 68 25 2 3 0 0 2 95 3 60
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Micro-organizations combined 64 19 5 5 3 0 3 86 9 715
2008 Office of the Commissioner for Federal Judicial Affairs 55 26 6 6 4 0 4 84 10 53

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Micro-organizations combined 32 28 15 7 7 6 4 67 16 868
2017 Office of the Commissioner for Federal Judicial Affairs 31 33 18 7 3 2 7 70 11 40
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Micro-organizations combined 32 27 13 10 9 4 5 65 21 1092
2014 Office of the Commissioner for Federal Judicial Affairs 34 22 12 17 7 5 2 61 26 41

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Micro-organizations combined 51 27 8 8 6 1 0 78 14 867
2017 Office of the Commissioner for Federal Judicial Affairs 48 33 7 7 5 0 0 81 12 40
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Micro-organizations combined 47 26 9 9 7 0 1 75 16 1092
2014 Office of the Commissioner for Federal Judicial Affairs 46 29 12 5 7 0 0 76 12 41

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Micro-organizations combined 42 35 9 8 4 1 1 79 12 866
2017 Office of the Commissioner for Federal Judicial Affairs 44 44 3 2 5 2 0 90 7 40
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Micro-organizations combined 40 36 9 9 4 1 2 78 13 1091
2014 Office of the Commissioner for Federal Judicial Affairs 44 41 5 5 5 0 0 85 10 41
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Micro-organizations combined 40 32 11 9 5 2 1 75 14 1005
2011 Office of the Commissioner for Federal Judicial Affairs 32 42 8 10 5 2 2 76 16 60
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Micro-organizations combined 41 36 7 8 5 2 1 79 13 709
2008 Office of the Commissioner for Federal Judicial Affairs 42 32 9 2 11 4 0 76 14 53

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Micro-organizations combined 41 26 10 9 6 7 1 73 16 867
2017 Office of the Commissioner for Federal Judicial Affairs 48 27 10 5 0 9 0 84 5 40
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Micro-organizations combined 39 26 10 9 6 7 3 72 17 1091
2014 Office of the Commissioner for Federal Judicial Affairs 49 32 10 5 2 2 0 83 8 41
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Micro-organizations combined 42 25 11 7 8 6 1 72 16 1002
2011 Office of the Commissioner for Federal Judicial Affairs 37 27 13 5 10 8 0 69 16 60
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Micro-organizations combined 44 22 12 8 6 6 2 72 15 709
2008 Office of the Commissioner for Federal Judicial Affairs 42 25 11 6 9 6 2 71 16 53

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Micro-organizations combined 18 25 16 12 8 17 3 54 25 866
2017 Office of the Commissioner for Federal Judicial Affairs 21 31 20 2 3 20 5 68 6 40
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Micro-organizations combined 17 23 15 14 11 15 5 50 31 1091
2014 Office of the Commissioner for Federal Judicial Affairs 15 32 17 5 10 20 2 59 19 41

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Micro-organizations combined 52 34 5 6 3 0 0 86 9 866
2017 Office of the Commissioner for Federal Judicial Affairs 51 47 0 2 0 0 0 98 2 40
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Micro-organizations combined 48 33 8 7 3 0 1 82 10 1092
2014 Office of the Commissioner for Federal Judicial Affairs 44 39 10 5 2 0 0 83 7 41
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Micro-organizations combined 44 32 10 8 4 0 1 77 13 867
2017 Office of the Commissioner for Federal Judicial Affairs 38 26 18 16 2 0 0 64 18 39
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Micro-organizations combined 43 33 11 7 5 0 2 77 12 1090
2014 Office of the Commissioner for Federal Judicial Affairs 39 39 12 7 2 0 0 78 10 41
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Micro-organizations combined 37 34 11 10 6 0 2 72 16 1006
2011 Office of the Commissioner for Federal Judicial Affairs 39 31 13 10 7 0 0 70 16 61
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Micro-organizations combined 34 33 12 10 7 1 2 69 18 711
2008 Office of the Commissioner for Federal Judicial Affairs 30 43 9 8 8 0 2 75 15 53

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Micro-organizations combined 49 27 10 5 4 2 2 80 10 867
2017 Office of the Commissioner for Federal Judicial Affairs 43 32 18 2 0 5 0 79 3 39
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Micro-organizations combined 51 27 10 5 4 1 3 81 9 1088
2014 Office of the Commissioner for Federal Judicial Affairs 61 20 5 12 2 0 0 80 15 41
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Micro-organizations combined 42 30 12 7 6 2 2 75 13 1006
2011 Office of the Commissioner for Federal Judicial Affairs 33 41 7 10 7 3 0 76 17 61
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Micro-organizations combined 41 29 12 6 7 3 2 74 14 710
2008 Office of the Commissioner for Federal Judicial Affairs 47 26 19 0 6 2 0 75 6 53

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Micro-organizations combined 47 33 8 6 4 1 2 81 10 865
2017 Office of the Commissioner for Federal Judicial Affairs 44 35 13 5 2 0 0 79 7 38
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Micro-organizations combined 46 31 10 7 4 0 2 78 12 1091
2014 Office of the Commissioner for Federal Judicial Affairs 56 22 10 10 2 0 0 78 12 41
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Micro-organizations combined 41 32 9 9 7 1 1 75 16 1002
2011 Office of the Commissioner for Federal Judicial Affairs 43 26 10 11 10 0 0 69 21 61
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Micro-organizations combined 37 33 10 8 8 1 2 73 16 710
2008 Office of the Commissioner for Federal Judicial Affairs 43 34 9 4 9 0 0 77 13 53

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Micro-organizations combined 81 11 3 2 1 0 3 94 3 866
2017 Office of the Commissioner for Federal Judicial Affairs 82 13 2 2 0 0 0 95 2 39
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Micro-organizations combined 82 10 2 2 1 0 3 94 4 1090
2014 Office of the Commissioner for Federal Judicial Affairs 85 10 2 2 0 0 0 95 2 41
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Micro-organizations combined 80 11 2 2 2 0 3 93 4 1002
2011 Office of the Commissioner for Federal Judicial Affairs 84 8 2 3 3 0 0 92 7 61
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Micro-organizations combined 76 11 3 5 2 0 3 90 6 709
2008 Office of the Commissioner for Federal Judicial Affairs 77 13 4 6 0 0 0 91 6 53

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Micro-organizations combined 61 22 5 4 3 1 4 87 8 864
2017 Office of the Commissioner for Federal Judicial Affairs 55 13 9 10 5 2 5 73 16 40
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Micro-organizations combined 55 19 6 4 6 3 6 82 12 1090
2014 Office of the Commissioner for Federal Judicial Affairs 41 22 5 7 10 2 12 74 20 41
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Micro-organizations combined 42 25 8 7 8 2 7 73 17 1006
2011 Office of the Commissioner for Federal Judicial Affairs 46 28 10 7 7 0 3 76 14 61

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Micro-organizations combined 60 23 6 5 3 1 2 85 9 866
2017 Office of the Commissioner for Federal Judicial Affairs 65 15 10 10 0 0 0 80 10 40

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Micro-organizations combined 60 24 7 3 3 1 1 86 7 866
2017 Office of the Commissioner for Federal Judicial Affairs 52 22 14 7 5 0 0 74 12 40

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Micro-organizations combined 54 25 8 7 4 0 1 80 11 865
2017 Office of the Commissioner for Federal Judicial Affairs 54 18 17 8 2 0 0 73 10 40
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Micro-organizations combined 54 25 9 6 4 0 2 80 10 1089
2014 Office of the Commissioner for Federal Judicial Affairs 54 27 5 10 5 0 0 80 15 41
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Micro-organizations combined 38 31 11 7 4 1 8 76 12 254
2017 Office of the Commissioner for Federal Judicial Affairs 52 28 20 0 0 0 0 80 0 14
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Micro-organizations combined 36 33 10 5 3 3 10 80 9 294
2014 Office of the Commissioner for Federal Judicial Affairs 35 29 24 0 0 6 6 73 0 17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Micro-organizations combined 37 31 13 8 8 3 0 71 16 868
2017 Office of the Commissioner for Federal Judicial Affairs 50 30 13 5 2 0 0 80 7 40
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Micro-organizations combined 37 32 11 8 7 3 0 72 16 1087
2014 Office of the Commissioner for Federal Judicial Affairs 39 39 12 5 5 0 0 78 10 41
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Micro-organizations combined 30 29 15 11 9 4 0 63 21 997
2011 Office of the Commissioner for Federal Judicial Affairs 27 33 15 12 12 2 0 61 24 60

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Micro-organizations combined 37 29 14 11 8 2 0 67 19 865
2017 Office of the Commissioner for Federal Judicial Affairs 52 23 13 10 2 0 0 75 12 40
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Micro-organizations combined 37 31 13 10 8 1 0 68 18 1086
2014 Office of the Commissioner for Federal Judicial Affairs 32 37 15 10 7 0 0 68 17 41
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Micro-organizations combined 29 30 16 10 13 2 1 61 23 998
2011 Office of the Commissioner for Federal Judicial Affairs 22 30 23 13 8 3 0 53 22 60
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Micro-organizations combined 32 28 16 9 11 2 1 63 20 703
2008 Office of the Commissioner for Federal Judicial Affairs 32 32 17 6 8 6 0 68 14 53

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Micro-organizations combined 29 31 15 12 9 4 0 62 22 866
2017 Office of the Commissioner for Federal Judicial Affairs 33 36 14 7 3 7 0 74 10 40
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Micro-organizations combined 28 32 16 13 8 3 0 62 21 1087
2014 Office of the Commissioner for Federal Judicial Affairs 22 24 17 20 7 10 0 51 30 41
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Micro-organizations combined 21 34 18 13 10 4 1 57 24 1001
2011 Office of the Commissioner for Federal Judicial Affairs 18 31 26 13 8 3 0 51 22 61
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Micro-organizations combined 24 34 17 12 8 5 1 61 22 704
2008 Office of the Commissioner for Federal Judicial Affairs 15 36 19 17 6 8 0 55 24 53

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Micro-organizations combined 35 29 13 10 10 4 0 66 20 868
2017 Office of the Commissioner for Federal Judicial Affairs 23 36 20 10 5 7 0 63 15 40
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Micro-organizations combined 33 27 15 10 10 4 0 63 22 1088
2014 Office of the Commissioner for Federal Judicial Affairs 22 24 15 24 2 12 0 53 31 41
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Micro-organizations combined 27 30 15 11 11 5 0 61 23 1002
2011 Office of the Commissioner for Federal Judicial Affairs 21 31 25 11 10 2 0 53 22 61
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Micro-organizations combined 27 29 16 10 10 7 1 61 21 704
2008 Office of the Commissioner for Federal Judicial Affairs 19 28 23 8 9 13 0 54 20 53

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Micro-organizations combined 28 34 12 15 9 2 0 63 24 867
2017 Office of the Commissioner for Federal Judicial Affairs 22 52 9 12 5 0 0 75 17 40
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Micro-organizations combined 28 32 14 15 9 2 1 61 25 1088
2014 Office of the Commissioner for Federal Judicial Affairs 17 32 20 27 5 0 0 49 32 41
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Micro-organizations combined 21 33 13 17 12 2 0 56 31 1002
2011 Office of the Commissioner for Federal Judicial Affairs 22 30 18 12 17 2 0 53 29 60
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Micro-organizations combined 24 36 13 16 10 1 0 61 26 702
2008 Office of the Commissioner for Federal Judicial Affairs 21 42 13 11 9 4 0 65 22 53
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Micro-organizations combined 37 38 11 8 5 1 0 76 13 868
2017 Office of the Commissioner for Federal Judicial Affairs 29 51 13 5 3 0 0 79 7 40
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Micro-organizations combined 39 38 11 7 4 1 0 78 11 1087
2014 Office of the Commissioner for Federal Judicial Affairs 27 46 12 12 2 0 0 73 15 41
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Micro-organizations combined 33 36 13 10 6 1 0 70 16 1001
2011 Office of the Commissioner for Federal Judicial Affairs 28 36 15 13 7 2 0 65 20 61

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Micro-organizations combined 52 36 7 2 1 2 0 90 4 866
2017 Office of the Commissioner for Federal Judicial Affairs 49 36 10 0 0 5 0 89 0 40
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Micro-organizations combined 52 35 7 3 1 2 0 89 4 1087
2014 Office of the Commissioner for Federal Judicial Affairs 44 44 7 5 0 0 0 88 5 41
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Micro-organizations combined 43 38 10 3 2 3 0 84 6 999
2011 Office of the Commissioner for Federal Judicial Affairs 31 49 13 0 2 5 0 84 2 61

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Micro-organizations combined 42 31 11 8 4 3 1 76 13 867
2017 Office of the Commissioner for Federal Judicial Affairs 40 34 14 7 0 3 3 78 7 40
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Micro-organizations combined 46 31 9 7 5 1 1 78 12 1087
2014 Office of the Commissioner for Federal Judicial Affairs 39 24 12 15 7 2 0 65 23 41
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Micro-organizations combined 40 30 10 8 7 4 1 74 16 1001
2011 Office of the Commissioner for Federal Judicial Affairs 33 34 13 5 10 5 0 71 16 61
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Micro-organizations combined 39 32 10 8 6 4 1 74 15 707
2008 Office of the Commissioner for Federal Judicial Affairs 38 30 11 6 8 8 0 73 14 53

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Micro-organizations combined 30 27 19 11 6 6 1 62 18 868
2017 Office of the Commissioner for Federal Judicial Affairs 20 34 31 5 7 2 0 56 12 40
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Micro-organizations combined 32 32 15 9 5 5 1 69 15 1086
2014 Office of the Commissioner for Federal Judicial Affairs 27 32 10 17 7 7 0 63 26 41
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Micro-organizations combined 22 33 19 11 7 7 1 60 20 996
2011 Office of the Commissioner for Federal Judicial Affairs 20 32 18 15 7 8 0 56 24 60

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Micro-organizations combined 23 19 17 12 13 12 4 51 29 867
2017 Office of the Commissioner for Federal Judicial Affairs 21 12 34 7 7 14 5 40 18 40
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Micro-organizations combined 22 18 16 13 13 12 7 49 31 1087
2014 Office of the Commissioner for Federal Judicial Affairs 22 12 15 20 12 20 0 42 39 41
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Micro-organizations combined 19 20 18 13 13 13 6 47 31 998
2011 Office of the Commissioner for Federal Judicial Affairs 18 17 22 10 15 13 5 43 31 60

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Micro-organizations combined 64 21 5 5 1 1 3 88 6 866
2017 Office of the Commissioner for Federal Judicial Affairs 62 26 7 0 0 0 5 92 0 40
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Micro-organizations combined 66 19 6 4 2 1 2 87 6 1084
2014 Office of the Commissioner for Federal Judicial Affairs 51 34 7 2 2 2 0 88 5 41

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Micro-organizations combined 67 19 5 2 1 2 4 92 2 867
2017 Office of the Commissioner for Federal Judicial Affairs 69 15 11 0 0 5 0 88 0 40
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Micro-organizations combined 70 16 5 2 1 3 4 92 3 1084
2014 Office of the Commissioner for Federal Judicial Affairs 56 17 10 0 2 10 5 86 3 41
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Micro-organizations combined 65 19 6 2 2 2 5 90 4 1009
2011 Office of the Commissioner for Federal Judicial Affairs 74 13 3 0 5 0 5 91 5 61
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Micro-organizations combined 65 18 7 2 1 2 4 89 4 726
2008 Office of the Commissioner for Federal Judicial Affairs 70 19 4 4 0 4 0 92 4 53

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Micro-organizations combined 37 31 11 10 6 5 0 71 17 866
2017 Office of the Commissioner for Federal Judicial Affairs 35 32 18 0 5 9 0 74 5 40
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Micro-organizations combined 37 29 12 11 7 4 1 69 19 1083
2014 Office of the Commissioner for Federal Judicial Affairs 37 24 12 12 10 5 0 64 23 41
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Micro-organizations combined 28 29 14 11 13 3 1 61 25 1007
2011 Office of the Commissioner for Federal Judicial Affairs 43 21 13 11 7 3 2 67 19 61
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Micro-organizations combined 31 35 14 8 9 2 1 68 18 725
2008 Office of the Commissioner for Federal Judicial Affairs 25 42 19 8 8 0 0 66 15 53

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Micro-organizations combined 19 20 12 17 20 4 7 44 42 864
2017 Office of the Commissioner for Federal Judicial Affairs 7 10 23 22 26 2 10 20 54 40
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Micro-organizations combined 16 19 13 17 24 2 9 39 46 1086
2014 Office of the Commissioner for Federal Judicial Affairs 15 20 17 20 20 0 10 38 43 41
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Micro-organizations combined 10 17 15 19 28 2 8 30 53 1009
2011 Office of the Commissioner for Federal Judicial Affairs 5 20 16 18 33 3 5 27 55 61
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Micro-organizations combined 11 21 15 18 26 2 6 35 48 720
2008 Office of the Commissioner for Federal Judicial Affairs 4 25 26 19 17 2 8 31 40 53

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Micro-organizations combined 33 37 15 8 4 2 1 72 13 864
2017 Office of the Commissioner for Federal Judicial Affairs 25 51 15 2 2 5 0 80 5 40

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Micro-organizations combined 46 31 12 5 2 3 1 80 7 866
2017 Office of the Commissioner for Federal Judicial Affairs 40 28 15 5 0 10 2 77 6 40
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Micro-organizations combined 47 31 10 4 2 4 1 82 7 1086
2014 Office of the Commissioner for Federal Judicial Affairs 44 27 20 2 2 5 0 74 5 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Micro-organizations combined 49 35 8 4 3 1 0 85 7 863
2017 Office of the Commissioner for Federal Judicial Affairs 45 35 15 2 0 2 0 82 2 40
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Micro-organizations combined 47 33 10 6 3 1 1 82 8 1085
2014 Office of the Commissioner for Federal Judicial Affairs 37 32 20 5 5 2 0 70 10 41
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Micro-organizations combined 39 36 12 6 5 2 0 77 11 1000
2011 Office of the Commissioner for Federal Judicial Affairs 34 36 20 5 5 0 0 70 10 61

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Micro-organizations combined 55 32 6 4 3 0 0 87 6 863
2017 Office of the Commissioner for Federal Judicial Affairs 56 28 14 0 2 0 0 83 2 40
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Micro-organizations combined 56 30 7 4 3 0 0 86 7 1086
2014 Office of the Commissioner for Federal Judicial Affairs 54 32 10 0 5 0 0 85 5 41
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Micro-organizations combined 48 32 9 5 5 0 0 80 10 1000
2011 Office of the Commissioner for Federal Judicial Affairs 39 38 13 5 5 0 0 77 10 61
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Micro-organizations combined 45 34 10 5 5 0 0 79 11 701
2008 Office of the Commissioner for Federal Judicial Affairs 43 38 13 4 2 0 0 81 6 53

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Micro-organizations combined 47 26 14 7 5 1 0 74 12 865
2017 Office of the Commissioner for Federal Judicial Affairs 48 31 12 7 2 0 0 78 10 40
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Micro-organizations combined 42 29 14 8 6 1 0 71 14 1085
2014 Office of the Commissioner for Federal Judicial Affairs 39 24 20 10 7 0 0 63 17 41
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Micro-organizations combined 34 29 16 9 10 1 0 65 19 1001
2011 Office of the Commissioner for Federal Judicial Affairs 33 33 15 13 7 0 0 66 20 61

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Micro-organizations combined 47 29 12 7 4 0 0 76 12 864
2017 Office of the Commissioner for Federal Judicial Affairs 47 34 15 5 0 0 0 81 5 40
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Micro-organizations combined 43 30 12 10 5 0 0 73 15 1085
2014 Office of the Commissioner for Federal Judicial Affairs 44 27 15 7 7 0 0 71 15 41
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Micro-organizations combined 34 33 14 10 8 0 0 68 19 999
2011 Office of the Commissioner for Federal Judicial Affairs 30 37 18 8 7 0 0 67 15 60
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Micro-organizations combined 38 33 13 10 5 0 0 72 15 699
2008 Office of the Commissioner for Federal Judicial Affairs 42 37 12 4 6 0 0 79 10 52

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Micro-organizations combined 42 21 17 9 9 3 0 65 18 865
2017 Office of the Commissioner for Federal Judicial Affairs 45 18 18 15 5 0 0 62 20 40
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Micro-organizations combined 40 19 15 12 10 3 2 61 23 1084
2014 Office of the Commissioner for Federal Judicial Affairs 39 22 10 12 10 7 0 66 24 41
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Micro-organizations combined 33 23 16 12 11 4 1 59 24 1001
2011 Office of the Commissioner for Federal Judicial Affairs 33 25 23 8 7 3 2 60 16 61
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Micro-organizations combined 32 23 17 13 10 4 1 58 25 699
2008 Office of the Commissioner for Federal Judicial Affairs 40 26 8 13 8 6 0 70 22 53
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Micro-organizations combined 28 37 35 866
2017 Office of the Commissioner for Federal Judicial Affairs 21 55 24 40
2014 Public Service 26 40 34 180859
2014 Micro-organizations combined 32 35 33 1085
2014 Office of the Commissioner for Federal Judicial Affairs 24 44 32 41
2011 Public Service 27 42 31 198979
2011 Micro-organizations combined 34 36 30 1007
2011 Office of the Commissioner for Federal Judicial Affairs 33 30 38 61

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Micro-organizations combined 12 11 52 5 13 6 249
2014 Public Service 18 32 30 10 9999 11 47681
2014 Micro-organizations combined 17 9 55 8 9999 11 342
2014 Office of the Commissioner for Federal Judicial Affairs 20 10 70 0 9999 0 10
2011 Public Service 19 32 31 8 9999 10 53795
2011 Micro-organizations combined 18 9 58 7 9999 8 342
2011 Office of the Commissioner for Federal Judicial Affairs 30 10 45 10 9999 5 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Micro-organizations combined 18 82 866
2017 Office of the Commissioner for Federal Judicial Affairs 19 81 40
2014 Public Service 19 81 180560
2014 Micro-organizations combined 17 83 1084
2014 Office of the Commissioner for Federal Judicial Affairs 17 83 41

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Micro-organizations combined 47 157
2014 Public Service 50 32448
2014 Micro-organizations combined 50 177

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Micro-organizations combined 74 157
2014 Public Service 63 32448
2014 Micro-organizations combined 63 177

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Micro-organizations combined 4 157
2014 Public Service 7 32448
2014 Micro-organizations combined 5 177

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2014 Public Service 4 32448

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Micro-organizations combined 5 157
2014 Public Service 5 32448
2014 Micro-organizations combined 5 177

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Micro-organizations combined 6 157
2014 Public Service 9 32448
2014 Micro-organizations combined 3 177

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2014 Public Service 4 32448
2014 Micro-organizations combined 3 177

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Micro-organizations combined 44 157
2014 Public Service 40 32479
2014 Micro-organizations combined 42 178

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Micro-organizations combined 43 157
2014 Public Service 40 32479
2014 Micro-organizations combined 37 178

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Micro-organizations combined 51 157
2014 Public Service 43 32479
2014 Micro-organizations combined 41 178

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Micro-organizations combined 43 157
2014 Public Service 40 32479
2014 Micro-organizations combined 40 178

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Micro-organizations combined 30 157
2014 Public Service 29 32479
2014 Micro-organizations combined 28 178

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Micro-organizations combined 57 157
2014 Public Service 57 32479
2014 Micro-organizations combined 57 178

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Micro-organizations combined 33 157
2014 Public Service 36 32479
2014 Micro-organizations combined 38 178

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2014 Public Service 2 32479

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Micro-organizations combined 6 157
2014 Public Service 9 32479
2014 Micro-organizations combined 6 178

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Micro-organizations combined 9 157
2014 Public Service 13 32479
2014 Micro-organizations combined 12 178

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Micro-organizations combined 52 157
2014 Public Service 46 32479
2014 Micro-organizations combined 44 178

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Micro-organizations combined 28 157
2014 Public Service 29 32479
2014 Micro-organizations combined 24 178

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Micro-organizations combined 12 157
2014 Public Service 14 32479
2014 Micro-organizations combined 13 178

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Micro-organizations combined 52 157
2014 Public Service 51 32463
2014 Micro-organizations combined 56 178

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Micro-organizations combined 29 157
2014 Public Service 30 32463
2014 Micro-organizations combined 28 178

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Micro-organizations combined 21 157
2014 Public Service 10 32463
2014 Micro-organizations combined 20 178

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Micro-organizations combined 11 157
2014 Public Service 21 32463
2014 Micro-organizations combined 12 178

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Micro-organizations combined 13 157
2014 Public Service 12 32463
2014 Micro-organizations combined 11 178

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Micro-organizations combined 4 157
2014 Public Service 7 32463
2014 Micro-organizations combined 5 178

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Micro-organizations combined 10 157
2014 Public Service 16 32463
2014 Micro-organizations combined 15 178

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Micro-organizations combined 9 157
2014 Public Service 11 32463
2014 Micro-organizations combined 10 178

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Micro-organizations combined 27 157
2014 Public Service 25 32463
2014 Micro-organizations combined 21 178

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Micro-organizations combined 11 151
2014 Public Service 13 30161
2014 Micro-organizations combined 8 169

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Micro-organizations combined 16 151
2014 Public Service 16 30161
2014 Micro-organizations combined 18 169

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Micro-organizations combined 6 151
2014 Public Service 11 30161
2014 Micro-organizations combined 11 169

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Micro-organizations combined 7 151
2014 Public Service 8 30161
2014 Micro-organizations combined 5 169

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Micro-organizations combined 9 151
2014 Public Service 10 30161
2014 Micro-organizations combined 7 169

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Micro-organizations combined 11 151
2014 Public Service 10 30161
2014 Micro-organizations combined 5 169

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Micro-organizations combined 8 151
2014 Public Service 11 30161
2014 Micro-organizations combined 9 169

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Micro-organizations combined 11 151
2014 Public Service 8 30161
2014 Micro-organizations combined 5 169

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Micro-organizations combined 11 151
2014 Public Service 11 30161
2014 Micro-organizations combined 9 169

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Micro-organizations combined 32 151
2014 Public Service 25 30161
2014 Micro-organizations combined 28 169

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Micro-organizations combined 8 151
2014 Public Service 9 30161
2014 Micro-organizations combined 11 169

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Micro-organizations combined 43 151
2014 Public Service 45 30161
2014 Micro-organizations combined 52 169

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2014 Public Service 2 30161

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Micro-organizations combined 52 151
2014 Public Service 54 30161
2014 Micro-organizations combined 52 169

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Micro-organizations combined 14 151
2014 Public Service 13 30161
2014 Micro-organizations combined 9 169

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Micro-organizations combined 90 10 157

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Micro-organizations combined 20 14 16 7 6 26 11 53 21 867
2017 Office of the Commissioner for Federal Judicial Affairs 14 7 14 2 5 36 21 50 17 40
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Micro-organizations combined 20 14 15 8 6 27 10 54 22 1083
2014 Office of the Commissioner for Federal Judicial Affairs 22 7 20 5 7 27 12 48 20 41

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Micro-organizations combined 35 23 17 6 6 11 1 67 14 867
2017 Office of the Commissioner for Federal Judicial Affairs 28 27 20 2 0 18 6 71 3 40
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Micro-organizations combined 33 25 17 7 5 11 2 67 13 1084
2014 Office of the Commissioner for Federal Judicial Affairs 22 22 17 2 5 29 2 64 11 41
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Micro-organizations combined 33 31 18 6 5 7 1 70 11 999
2011 Office of the Commissioner for Federal Judicial Affairs 30 31 28 5 3 3 0 63 8 61
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Micro-organizations combined 25 36 7 6 3 2 20 79 12 868
2017 Office of the Commissioner for Federal Judicial Affairs 21 51 7 8 5 2 5 78 14 40
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Micro-organizations combined 26 37 7 4 2 2 23 83 8 1084
2014 Office of the Commissioner for Federal Judicial Affairs 27 29 10 15 5 0 15 66 23 41
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Micro-organizations combined 28 40 10 7 2 1 13 79 10 1001
2011 Office of the Commissioner for Federal Judicial Affairs 33 38 10 3 2 0 15 83 6 61
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Micro-organizations combined 28 39 10 5 3 2 13 77 10 697
2008 Office of the Commissioner for Federal Judicial Affairs 28 51 8 2 6 0 6 84 8 53

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Micro-organizations combined 10 14 16 4 3 24 29 51 15 867
2017 Office of the Commissioner for Federal Judicial Affairs 14 10 14 2 5 25 28 53 16 40
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Micro-organizations combined 11 14 16 3 4 22 31 53 14 1083
2014 Office of the Commissioner for Federal Judicial Affairs 5 7 22 2 2 32 29 31 13 41
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Micro-organizations combined 11 16 21 6 6 24 16 45 20 1001
2011 Office of the Commissioner for Federal Judicial Affairs 8 11 25 7 8 21 20 33 25 61

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Micro-organizations combined 35 22 10 2 2 10 21 81 5 868
2017 Office of the Commissioner for Federal Judicial Affairs 34 24 13 0 3 16 11 79 4 40
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Micro-organizations combined 35 24 8 2 1 7 22 83 5 1084
2014 Office of the Commissioner for Federal Judicial Affairs 29 24 10 2 5 15 15 76 10 41
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Micro-organizations combined 34 26 13 4 2 8 13 75 8 1002
2011 Office of the Commissioner for Federal Judicial Affairs 43 16 20 3 3 2 13 69 8 61
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Micro-organizations combined 34 28 10 4 3 10 12 78 9 694
2008 Office of the Commissioner for Federal Judicial Affairs 40 32 4 6 0 11 8 88 7 53

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Micro-organizations combined 29 24 11 3 2 12 20 77 6 868
2017 Office of the Commissioner for Federal Judicial Affairs 34 21 18 0 0 16 11 76 0 40
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Micro-organizations combined 31 23 11 3 1 9 22 78 7 1082
2014 Office of the Commissioner for Federal Judicial Affairs 20 24 12 0 5 27 12 72 8 41
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Micro-organizations combined 30 27 15 4 3 9 12 72 9 999
2011 Office of the Commissioner for Federal Judicial Affairs 35 18 20 2 7 5 13 65 10 60
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Micro-organizations combined 35 26 10 6 3 7 12 76 12 707
2008 Office of the Commissioner for Federal Judicial Affairs 36 30 6 8 2 11 8 81 12 53
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Micro-organizations combined 7 93 860
2014 Public Service 8 92 180400
2014 Micro-organizations combined 6 94 1081

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Micro-organizations combined 32 60
2014 Public Service 36 13828
2014 Micro-organizations combined 33 66

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Micro-organizations combined 85 60
2014 Public Service 80 13828
2014 Micro-organizations combined 85 66

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828
2014 Micro-organizations combined 8 66

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2014 Public Service 7 13828

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2014 Public Service 8 13828

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Micro-organizations combined 0 60
2014 Public Service 8 13828

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Micro-organizations combined 25 60
2014 Public Service 20 13822
2014 Micro-organizations combined 22 65

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Micro-organizations combined 18 60
2014 Public Service 17 13822
2014 Micro-organizations combined 15 65

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Micro-organizations combined 13 60
2014 Public Service 12 13822

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2014 Public Service 5 13822

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Micro-organizations combined 27 60
2014 Public Service 23 13822
2014 Micro-organizations combined 31 65

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Micro-organizations combined 23 60
2014 Public Service 24 13822
2014 Micro-organizations combined 32 65

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2014 Public Service 3 13822
2014 Micro-organizations combined 0 65

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2014 Public Service 7 13822

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Micro-organizations combined 11 60
2014 Public Service 16 13822
2014 Micro-organizations combined 14 65

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Micro-organizations combined 14 60
2014 Public Service 16 13822
2014 Micro-organizations combined 15 65

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Micro-organizations combined 0 60
2014 Public Service 1 13822
2014 Micro-organizations combined 0 65

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Micro-organizations combined 18 60
2014 Public Service 30 13822
2014 Micro-organizations combined 25 65

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Micro-organizations combined 31 60
2014 Public Service 29 13830
2014 Micro-organizations combined 32 65

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Micro-organizations combined 18 60
2014 Public Service 16 13830
2014 Micro-organizations combined 17 65

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Micro-organizations combined 9 60
2014 Public Service 6 13830
2014 Micro-organizations combined 14 65

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Micro-organizations combined 8 60
2014 Public Service 19 13830
2014 Micro-organizations combined 9 65

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2014 Public Service 6 13830
2014 Micro-organizations combined 11 65

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2014 Public Service 7 13830

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2014 Public Service 9 13830

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Micro-organizations combined 9 60
2014 Public Service 9 13830
2014 Micro-organizations combined 9 65

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Micro-organizations combined 49 60
2014 Public Service 48 13830
2014 Micro-organizations combined 45 65

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2014 Public Service 6 12831

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Micro-organizations combined 10 58
2014 Public Service 11 12831

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2014 Public Service 4 12831

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2014 Public Service 3 12831

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2014 Public Service 3 12831
2014 Micro-organizations combined 0 62

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2014 Public Service 5 12831

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2014 Public Service 7 12831
2014 Micro-organizations combined 8 62

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 9 12831
2014 Micro-organizations combined 11 62

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 10 12831
2014 Micro-organizations combined 10 62

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Micro-organizations combined 14 58
2014 Public Service 23 12831
2014 Micro-organizations combined 27 62

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2014 Public Service 9 12831
2014 Micro-organizations combined 13 62

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Micro-organizations combined 48 58
2014 Public Service 44 12831
2014 Micro-organizations combined 55 62

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2014 Public Service 2 12831

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Micro-organizations combined 62 58
2014 Public Service 65 12831
2014 Micro-organizations combined 58 62

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Micro-organizations combined 12 58
2014 Public Service 13 12831
2014 Micro-organizations combined 11 62

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Micro-organizations combined 84 16 60

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Micro-organizations combined 20 12 16 3 3 34 13 61 10 868
2017 Office of the Commissioner for Federal Judicial Affairs 19 3 19 0 0 39 20 53 0 40
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Micro-organizations combined 20 13 16 2 3 34 12 61 10 1083
2014 Office of the Commissioner for Federal Judicial Affairs 17 7 22 0 0 49 5 53 0 41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Micro-organizations combined 37 25 15 3 3 15 3 75 7 864
2017 Office of the Commissioner for Federal Judicial Affairs 35 15 22 0 0 20 7 69 0 40
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Micro-organizations combined 36 25 16 3 2 15 2 74 7 1082
2014 Office of the Commissioner for Federal Judicial Affairs 22 20 15 0 2 41 0 71 4 41
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Micro-organizations combined 40 30 14 4 2 9 0 77 7 1001
2011 Office of the Commissioner for Federal Judicial Affairs 39 28 16 7 2 8 0 73 9 61
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Micro-organizations combined 31 26 17 12 11 1 3 59 24 865
2017 Office of the Commissioner for Federal Judicial Affairs 49 35 0 10 2 0 3 87 13 40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Micro-organizations combined 18 30 27 13 10 0 1 49 23 866
2017 Office of the Commissioner for Federal Judicial Affairs 13 31 37 7 12 0 0 44 19 40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Micro-organizations combined 30 31 21 9 6 0 2 64 15 866
2017 Office of the Commissioner for Federal Judicial Affairs 38 31 22 2 2 2 2 72 5 40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Micro-organizations combined 23 23 22 16 12 1 2 48 29 863
2017 Office of the Commissioner for Federal Judicial Affairs 28 25 22 9 15 0 2 54 24 40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Micro-organizations combined 49 22 11 5 5 1 7 77 11 863
2017 Office of the Commissioner for Federal Judicial Affairs 56 23 7 0 5 0 9 87 5 40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Micro-organizations combined 37 29 19 9 5 0 0 67 14 861
2017 Office of the Commissioner for Federal Judicial Affairs 34 34 19 12 0 0 0 68 12 40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Micro-organizations combined 37 31 17 8 4 0 1 70 13 863
2017 Office of the Commissioner for Federal Judicial Affairs 42 42 10 5 0 0 2 85 5 40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Micro-organizations combined 31 30 20 11 6 0 1 62 17 864
2017 Office of the Commissioner for Federal Judicial Affairs 33 43 14 8 0 2 0 77 8 40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Micro-organizations combined 36 30 17 9 7 0 1 67 15 862
2017 Office of the Commissioner for Federal Judicial Affairs 46 36 11 5 0 0 2 84 5 39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Micro-organizations combined 39 34 15 7 3 1 1 74 11 861
2017 Office of the Commissioner for Federal Judicial Affairs 51 34 8 5 2 0 0 85 7 40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Micro-organizations combined 67 19 8 4 2 0 1 86 6 866
2017 Office of the Commissioner for Federal Judicial Affairs 68 24 5 3 0 0 0 92 3 40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Micro-organizations combined 72 11 7 3 2 0 3 87 6 864
2017 Office of the Commissioner for Federal Judicial Affairs 76 10 7 2 0 0 5 90 2 40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Micro-organizations combined 58 27 7 4 2 0 2 87 6 865
2017 Office of the Commissioner for Federal Judicial Affairs 64 31 0 2 0 0 2 98 2 40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Micro-organizations combined 59 19 9 6 4 0 3 80 11 864
2017 Office of the Commissioner for Federal Judicial Affairs 67 12 10 7 2 0 2 80 10 40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Micro-organizations combined 58 12 5 1 1 0 24