2017 Public Service Employee Survey Results for Statistical Survey Operations

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Statistical Survey Operations 40 41 4 11 4 0 0 82 14 1260
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Statistical Survey Operations 37 44 5 10 4 0 0 81 14 1043
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Statistical Survey Operations 46 40 4 8 2 0 0 87 10 1271

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Statistical Survey Operations 80 15 2 1 0 0 0 96 2 1258
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Statistical Survey Operations 79 15 2 2 1 0 1 94 3 1053
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Statistical Survey Operations 86 10 1 1 1 0 0 96 2 1269

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Statistical Survey Operations 68 12 4 2 2 0 11 91 4 1260
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Statistical Survey Operations 70 10 3 2 2 0 14 93 4 1052
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Statistical Survey Operations 76 9 2 1 1 0 11 96 2 1270

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Statistical Survey Operations 35 31 10 11 6 0 6 70 18 1262
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Statistical Survey Operations 35 31 11 10 6 0 6 71 17 1049
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Statistical Survey Operations 36 29 9 10 7 0 8 71 19 1266

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Statistical Survey Operations 37 42 8 9 4 0 0 79 13 1261
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Statistical Survey Operations 33 44 9 11 4 0 0 77 14 1055
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Statistical Survey Operations 45 39 6 7 3 0 0 84 10 1266

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Statistical Survey Operations 34 34 19 7 6 0 1 68 13 1263
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Statistical Survey Operations 34 30 21 8 6 0 0 65 14 1051
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Statistical Survey Operations 36 33 17 8 5 0 1 69 13 1269

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Statistical Survey Operations 45 32 12 7 5 0 0 77 11 1263
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Statistical Survey Operations 43 33 13 6 5 0 0 76 11 1051
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Statistical Survey Operations 43 33 11 7 5 0 0 77 12 1266

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Statistical Survey Operations 37 36 11 11 5 0 0 73 17 1261
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Statistical Survey Operations 35 35 11 12 6 1 1 71 18 1055

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Statistical Survey Operations 29 30 17 12 11 0 1 60 23 1262
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Statistical Survey Operations 30 32 15 13 10 1 1 62 23 1051
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Statistical Survey Operations 31 33 16 11 7 1 2 65 18 1266

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Statistical Survey Operations 21 16 15 8 13 4 23 50 29 1264
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Statistical Survey Operations 22 15 14 8 15 3 23 50 31 1049
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Statistical Survey Operations 21 15 14 10 13 4 23 49 32 1266

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Statistical Survey Operations 31 40 14 9 6 0 0 71 15 1264
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Statistical Survey Operations 30 42 16 7 6 0 0 72 13 1051
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Statistical Survey Operations 34 42 14 6 4 0 0 76 11 1271

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Statistical Survey Operations 18 34 16 17 15 0 0 52 32 1263
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Statistical Survey Operations 21 35 16 15 13 0 0 56 28 1053
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Statistical Survey Operations 22 35 19 13 10 0 0 57 23 1269

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Statistical Survey Operations 40 41 8 7 3 0 0 82 10 1262

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Statistical Survey Operations 46 36 10 5 3 0 0 82 7 1261
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Statistical Survey Operations 43 40 8 5 3 0 0 84 8 1053
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Statistical Survey Operations 46 38 9 4 2 1 0 85 6 1268

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Statistical Survey Operations 19 33 19 15 13 0 0 53 28 1264

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Statistical Survey Operations 51 31 11 4 2 0 0 82 7 1261
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Statistical Survey Operations 60 26 10 2 2 0 0 87 4 1055
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Statistical Survey Operations 56 31 8 3 2 0 0 87 4 1270

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Statistical Survey Operations 13 27 19 19 20 1 1 41 40 1260
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Statistical Survey Operations 11 31 19 20 17 1 1 44 37 1054
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Statistical Survey Operations 13 28 22 19 14 2 1 42 35 1268

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Statistical Survey Operations 16 25 19 19 19 1 1 42 39 1258
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Statistical Survey Operations 16 26 23 18 15 0 2 43 34 1054

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Statistical Survey Operations 22 39 18 12 9 1 0 61 20 1254
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Statistical Survey Operations 24 36 18 13 6 1 1 62 20 1052
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Statistical Survey Operations 35 40 13 6 3 1 1 77 10 1268

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Statistical Survey Operations 38 36 15 6 5 0 0 74 11 1259
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Statistical Survey Operations 40 36 13 6 4 0 0 77 10 1051
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Statistical Survey Operations 40 38 12 6 3 0 0 79 9 1268

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Statistical Survey Operations 57 24 7 2 0 1 9 90 3 1261
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Statistical Survey Operations 54 28 8 1 1 0 8 89 2 1052
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Statistical Survey Operations 50 27 10 3 2 0 8 85 5 1266

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Statistical Survey Operations 5 11 29 25 23 2 5 52 17 1259
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Statistical Survey Operations 5 13 29 26 21 1 4 50 20 1052
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Statistical Survey Operations 4 11 29 25 24 2 5 53 16 1265

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Statistical Survey Operations 8 13 23 21 26 4 5 51 23 1255
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Statistical Survey Operations 9 15 24 21 25 2 5 49 25 1050
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Statistical Survey Operations 6 13 23 22 28 4 5 54 20 1264

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Statistical Survey Operations 6 12 22 20 22 6 12 51 23 1256
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Statistical Survey Operations 7 14 22 21 22 6 9 50 24 1052
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Statistical Survey Operations 6 11 20 18 25 8 12 54 21 1264

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Statistical Survey Operations 3 6 18 30 32 3 9 71 9 1252
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Statistical Survey Operations 3 7 21 34 27 2 7 67 11 1054
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Statistical Survey Operations 3 7 20 28 33 3 8 67 11 1266

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Statistical Survey Operations 5 9 20 23 31 3 10 62 16 1257
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Statistical Survey Operations 5 11 23 25 27 1 8 57 18 1051
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Statistical Survey Operations 3 8 20 23 33 3 11 65 12 1266

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Statistical Survey Operations 9 12 21 19 25 7 8 51 24 1257
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Statistical Survey Operations 9 15 19 18 24 7 8 50 28 1053
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Statistical Survey Operations 8 11 22 18 25 9 7 51 23 1264

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Statistical Survey Operations 8 13 25 19 24 3 8 48 24 1259
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Statistical Survey Operations 8 13 28 18 21 4 7 44 24 1053
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Statistical Survey Operations 72 10 6 2 3 0 6 88 5 1266
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Statistical Survey Operations 75 11 4 3 2 0 5 90 5 1064
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Statistical Survey Operations 78 9 3 3 2 1 4 92 5 1265

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Statistical Survey Operations 19 23 19 12 11 9 8 50 27 1262
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Statistical Survey Operations 21 27 18 11 7 7 8 57 22 1064

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Statistical Survey Operations 34 27 12 12 10 3 2 64 23 1263
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Statistical Survey Operations 36 27 14 11 8 3 2 66 19 1059

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Statistical Survey Operations 22 32 16 15 10 3 2 57 26 1263
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Statistical Survey Operations 22 30 17 16 9 4 2 56 26 1063
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Statistical Survey Operations 25 36 14 12 6 6 1 65 19 1267

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Statistical Survey Operations 17 20 15 12 12 22 3 49 31 1263
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Statistical Survey Operations 20 22 16 11 12 16 3 52 28 1065
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Statistical Survey Operations 24 21 15 9 10 20 2 57 24 1264

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Statistical Survey Operations 10 21 16 15 13 22 3 41 38 1262
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Statistical Survey Operations 11 17 19 17 12 22 2 36 38 1061

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Statistical Survey Operations 38 38 10 8 4 1 1 78 12 1264
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Statistical Survey Operations 38 37 12 8 3 1 1 77 11 1060
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Statistical Survey Operations 40 32 11 10 6 0 0 73 16 1265
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Statistical Survey Operations 43 34 10 7 5 0 0 78 12 1058
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Statistical Survey Operations 39 36 10 9 6 0 0 75 15 1269

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Statistical Survey Operations 39 29 14 7 5 4 2 72 13 1265
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Statistical Survey Operations 40 31 14 7 5 2 1 73 13 1059
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Statistical Survey Operations 40 31 12 7 5 4 1 75 13 1268

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Statistical Survey Operations 37 35 11 10 5 1 1 73 16 1264
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Statistical Survey Operations 40 37 10 9 4 0 0 77 13 1063
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Statistical Survey Operations 39 35 10 11 5 1 0 74 16 1267

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Statistical Survey Operations 81 10 3 1 2 0 3 95 3 1263
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Statistical Survey Operations 81 10 3 2 1 0 3 94 4 1063
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Statistical Survey Operations 85 7 2 1 1 0 3 95 3 1268

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Statistical Survey Operations 35 21 9 6 11 3 14 68 21 1262
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Statistical Survey Operations 41 22 10 4 8 3 12 74 14 1063
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Statistical Survey Operations 33 27 12 8 9 3 9 68 18 1266

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Statistical Survey Operations 41 27 13 8 9 1 1 69 17 1264

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Statistical Survey Operations 38 28 17 7 7 3 1 68 15 1261

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Statistical Survey Operations 37 32 15 9 6 0 0 70 15 1265
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Statistical Survey Operations 44 30 12 7 6 0 0 75 13 1062
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Statistical Survey Operations 14 37 10 18 14 3 4 54 35 113
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Statistical Survey Operations 14 28 25 21 11 1 1 42 32 117

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Statistical Survey Operations 27 29 15 10 9 10 1 63 21 1258
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Statistical Survey Operations 28 28 16 9 7 10 1 64 18 1045
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Statistical Survey Operations 26 27 15 9 8 13 2 62 20 1262

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Statistical Survey Operations 25 31 16 14 11 2 1 58 26 1256
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Statistical Survey Operations 26 31 17 13 8 3 1 60 22 1048
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Statistical Survey Operations 28 33 17 11 8 3 0 63 20 1264

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Statistical Survey Operations 17 31 18 15 10 8 1 53 27 1259
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Statistical Survey Operations 15 32 22 14 7 9 0 52 24 1057
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Statistical Survey Operations 19 28 20 14 9 10 0 53 25 1265

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Statistical Survey Operations 22 27 16 12 15 9 0 53 29 1261
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Statistical Survey Operations 21 29 17 14 10 7 0 55 27 1056
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Statistical Survey Operations 23 30 14 12 9 12 0 60 24 1266

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Statistical Survey Operations 17 29 16 17 15 5 0 49 34 1260
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Statistical Survey Operations 16 31 17 19 11 6 0 50 32 1057
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Statistical Survey Operations 18 34 15 18 10 5 0 54 30 1265
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Statistical Survey Operations 24 39 17 13 5 2 1 64 19 1260
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Statistical Survey Operations 26 41 15 9 6 2 0 69 16 1068
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Statistical Survey Operations 31 36 17 9 5 2 0 69 14 1268

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Statistical Survey Operations 33 37 14 6 2 7 1 76 9 1260
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Statistical Survey Operations 34 36 15 5 2 6 1 76 8 1065
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Statistical Survey Operations 35 34 14 5 2 8 1 77 8 1268

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Statistical Survey Operations 29 33 13 11 7 4 2 67 19 1263
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Statistical Survey Operations 32 32 13 9 6 5 2 69 17 1064
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Statistical Survey Operations 31 34 10 9 8 6 2 71 18 1265

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Statistical Survey Operations 14 27 21 16 11 7 4 46 30 1260
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Statistical Survey Operations 14 24 23 17 11 7 3 43 31 1065
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Statistical Survey Operations 11 25 20 14 12 11 6 44 31 1265

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Statistical Survey Operations 15 21 15 15 19 12 2 42 40 1264
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Statistical Survey Operations 17 22 18 16 16 9 1 43 36 1068
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Statistical Survey Operations 18 22 17 14 14 14 1 48 32 1262

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Statistical Survey Operations 64 13 6 3 2 2 9 88 5 1263
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Statistical Survey Operations 67 13 6 2 2 1 8 89 5 1064

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Statistical Survey Operations 73 10 5 3 3 3 3 88 7 1264
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Statistical Survey Operations 70 13 5 4 3 3 3 88 7 1064
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Statistical Survey Operations 80 10 2 3 2 1 2 93 5 1266

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Statistical Survey Operations 11 18 23 14 19 11 4 34 39 1264
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Statistical Survey Operations 10 18 25 16 16 11 4 33 37 1061
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Statistical Survey Operations 12 19 25 14 15 11 4 37 34 1265

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Statistical Survey Operations 9 18 19 16 24 8 6 31 47 1264
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Statistical Survey Operations 11 16 21 18 22 6 5 31 45 1066
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Statistical Survey Operations 11 22 19 14 19 8 6 39 39 1265

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Statistical Survey Operations 8 23 22 18 19 8 2 34 41 1265

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Statistical Survey Operations 36 28 15 5 5 7 3 72 11 1264
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Statistical Survey Operations 38 28 15 4 4 8 2 74 9 1065

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Statistical Survey Operations 35 35 14 7 5 3 1 73 13 1261
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Statistical Survey Operations 34 36 15 7 3 6 1 74 10 1065
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Statistical Survey Operations 36 32 14 9 4 5 1 72 14 1267

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Statistical Survey Operations 43 34 10 8 5 0 0 77 13 1262
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Statistical Survey Operations 45 36 10 5 3 0 0 81 8 1063
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Statistical Survey Operations 47 33 10 6 4 1 0 80 10 1268

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Statistical Survey Operations 29 31 18 10 10 0 1 61 21 1264
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Statistical Survey Operations 29 32 19 11 8 1 1 62 19 1066
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Statistical Survey Operations 31 33 17 11 6 1 1 66 17 1266

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Statistical Survey Operations 29 35 16 11 8 0 0 65 19 1263
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Statistical Survey Operations 30 34 18 10 6 1 0 65 16 1064
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Statistical Survey Operations 31 37 16 10 5 1 0 69 15 1265

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Statistical Survey Operations 21 17 22 15 17 7 2 42 34 1262
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Statistical Survey Operations 20 20 21 13 15 9 3 45 32 1064
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Statistical Survey Operations 22 22 18 12 14 10 2 50 29 1266
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Statistical Survey Operations 19 47 34 1258
2014 Public Service 26 40 34 180859
2014 Statistical Survey Operations 24 46 30 1053
2011 Public Service 27 42 31 198979
2011 Statistical Survey Operations 24 47 29 1268

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Statistical Survey Operations 25 6 30 17 8 15 232
2014 Public Service 18 32 30 10 9999 11 47681
2014 Statistical Survey Operations 24 9 19 30 9999 18 236
2011 Public Service 19 32 31 8 9999 10 53795
2011 Statistical Survey Operations 23 9 19 25 9999 24 293
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Statistical Survey Operations 20 80 1259
2014 Public Service 19 81 180560
2014 Statistical Survey Operations 22 78 1062

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Statistical Survey Operations 33 252
2014 Public Service 50 32448
2014 Statistical Survey Operations 35 237

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Statistical Survey Operations 58 252
2014 Public Service 63 32448
2014 Statistical Survey Operations 63 237

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Statistical Survey Operations 6 252
2014 Public Service 7 32448
2014 Statistical Survey Operations 4 237

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2017 Statistical Survey Operations 0 252
2014 Public Service 4 32448

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Statistical Survey Operations 2 252
2014 Public Service 5 32448
2014 Statistical Survey Operations 3 237

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018
2017 Statistical Survey Operations 35 252
2014 Public Service 9 32448
2014 Statistical Survey Operations 40 237

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018
2017 Statistical Survey Operations 3 252
2014 Public Service 4 32448
2014 Statistical Survey Operations 5 237

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Statistical Survey Operations 44 253
2014 Public Service 40 32479
2014 Statistical Survey Operations 41 237

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Statistical Survey Operations 32 253
2014 Public Service 40 32479
2014 Statistical Survey Operations 37 237

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Statistical Survey Operations 25 253
2014 Public Service 43 32479
2014 Statistical Survey Operations 27 237

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Statistical Survey Operations 35 253
2014 Public Service 40 32479
2014 Statistical Survey Operations 27 237

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Statistical Survey Operations 18 253
2014 Public Service 29 32479
2014 Statistical Survey Operations 18 237

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Statistical Survey Operations 66 253
2014 Public Service 57 32479
2014 Statistical Survey Operations 64 237

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Statistical Survey Operations 28 253
2014 Public Service 36 32479
2014 Statistical Survey Operations 20 237

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Statistical Survey Operations 3 253
2014 Public Service 2 32479
2014 Statistical Survey Operations 2 237

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045
2017 Statistical Survey Operations 15 253
2014 Public Service 9 32479
2014 Statistical Survey Operations 14 237

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045
2017 Statistical Survey Operations 22 253
2014 Public Service 13 32479
2014 Statistical Survey Operations 20 237

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Statistical Survey Operations 41 253
2014 Public Service 46 32479
2014 Statistical Survey Operations 42 237

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Statistical Survey Operations 31 253
2014 Public Service 29 32479
2014 Statistical Survey Operations 40 237

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Statistical Survey Operations 12 253
2014 Public Service 14 32479
2014 Statistical Survey Operations 17 237

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Statistical Survey Operations 61 253
2014 Public Service 51 32463
2014 Statistical Survey Operations 65 237

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Statistical Survey Operations 16 253
2014 Public Service 30 32463
2014 Statistical Survey Operations 20 237

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Statistical Survey Operations 6 253
2014 Public Service 10 32463
2014 Statistical Survey Operations 6 237

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Statistical Survey Operations 23 253
2014 Public Service 21 32463
2014 Statistical Survey Operations 22 237

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Statistical Survey Operations 7 253
2014 Public Service 12 32463
2014 Statistical Survey Operations 7 237

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031
2017 Statistical Survey Operations 11 253
2014 Public Service 7 32463
2014 Statistical Survey Operations 10 237

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031
2017 Statistical Survey Operations 12 253
2014 Public Service 16 32463
2014 Statistical Survey Operations 16 237

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Statistical Survey Operations 7 253
2014 Public Service 11 32463
2014 Statistical Survey Operations 12 237

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Statistical Survey Operations 22 253
2014 Public Service 25 32463
2014 Statistical Survey Operations 22 237

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Statistical Survey Operations 15 225
2014 Public Service 13 30161
2014 Statistical Survey Operations 14 207

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Statistical Survey Operations 20 225
2014 Public Service 16 30161
2014 Statistical Survey Operations 19 207

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 11 225
2014 Public Service 11 30161
2014 Statistical Survey Operations 12 207

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Statistical Survey Operations 7 225
2014 Public Service 8 30161
2014 Statistical Survey Operations 4 207

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 12 225
2014 Public Service 10 30161
2014 Statistical Survey Operations 17 207

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Statistical Survey Operations 8 225
2014 Public Service 10 30161
2014 Statistical Survey Operations 9 207

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2014 Public Service 11 30161

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 13 225
2014 Public Service 8 30161
2014 Statistical Survey Operations 14 207

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Statistical Survey Operations 11 225
2014 Public Service 11 30161
2014 Statistical Survey Operations 11 207

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Statistical Survey Operations 21 225
2014 Public Service 25 30161
2014 Statistical Survey Operations 26 207

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 8 225
2014 Public Service 9 30161
2014 Statistical Survey Operations 7 207

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Statistical Survey Operations 34 225
2014 Public Service 45 30161
2014 Statistical Survey Operations 38 207

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2014 Public Service 2 30161
2014 Statistical Survey Operations 3 207

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Statistical Survey Operations 56 225
2014 Public Service 54 30161
2014 Statistical Survey Operations 54 207

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Statistical Survey Operations 23 225
2014 Public Service 13 30161
2014 Statistical Survey Operations 22 207

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Statistical Survey Operations 98 2 252

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Statistical Survey Operations 13 14 17 6 8 34 8 47 24 1262
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Statistical Survey Operations 12 15 19 8 7 31 7 45 24 1062

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Statistical Survey Operations 25 28 15 7 7 15 3 65 17 1261
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Statistical Survey Operations 25 29 19 6 4 15 2 65 13 1068
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Statistical Survey Operations 35 30 15 5 3 10 1 74 9 1262
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Statistical Survey Operations 19 48 13 14 4 2 1 69 18 1266
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Statistical Survey Operations 22 43 14 12 7 2 1 67 19 1067
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Statistical Survey Operations 17 47 14 14 5 1 1 66 20 1270

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Statistical Survey Operations 9 23 21 12 9 22 4 43 28 1264
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Statistical Survey Operations 11 23 20 14 11 18 2 43 32 1070
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Statistical Survey Operations 11 27 20 10 6 23 3 51 21 1270

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Statistical Survey Operations 29 30 15 5 3 16 1 72 11 1264
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Statistical Survey Operations 27 34 16 6 2 14 1 72 10 1067
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Statistical Survey Operations 29 29 15 5 2 19 1 73 9 1267

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Statistical Survey Operations 23 29 17 7 6 17 1 64 16 1265
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Statistical Survey Operations 23 29 18 9 4 17 1 63 15 1066
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Statistical Survey Operations 25 29 15 7 3 20 1 68 12 1269
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Statistical Survey Operations 8 92 1256
2014 Public Service 8 92 180400
2014 Statistical Survey Operations 9 91 1062

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Statistical Survey Operations 19 97
2014 Public Service 36 13828
2014 Statistical Survey Operations 34 89

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Statistical Survey Operations 81 97
2014 Public Service 80 13828
2014 Statistical Survey Operations 76 89

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2014 Public Service 3 13828

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Statistical Survey Operations 0 97
2014 Public Service 3 13828
2014 Statistical Survey Operations 0 89

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2014 Public Service 7 13828

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842
2017 Statistical Survey Operations 20 97
2014 Public Service 8 13828
2014 Statistical Survey Operations 24 89

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Statistical Survey Operations 7 97
2014 Public Service 8 13828
2014 Statistical Survey Operations 10 89

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782
2017 Statistical Survey Operations 19 97
2014 Public Service 20 13822
2014 Statistical Survey Operations 20 89

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Statistical Survey Operations 26 97
2014 Public Service 17 13822
2014 Statistical Survey Operations 27 89

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782
2017 Statistical Survey Operations 10 97
2014 Public Service 12 13822
2014 Statistical Survey Operations 11 89

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782
2017 Statistical Survey Operations 13 97
2014 Public Service 5 13822
2014 Statistical Survey Operations 10 89

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Statistical Survey Operations 21 97
2014 Public Service 23 13822
2014 Statistical Survey Operations 19 89

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Statistical Survey Operations 22 97
2014 Public Service 24 13822
2014 Statistical Survey Operations 21 89

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782
2017 Statistical Survey Operations 5 97
2014 Public Service 3 13822
2014 Statistical Survey Operations 7 89

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782
2014 Public Service 7 13822
2014 Statistical Survey Operations 6 89

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Statistical Survey Operations 16 97
2014 Public Service 16 13822
2014 Statistical Survey Operations 13 89

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Statistical Survey Operations 26 97
2014 Public Service 16 13822
2014 Statistical Survey Operations 22 89

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2014 Public Service 1 13822

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782
2017 Statistical Survey Operations 17 97
2014 Public Service 30 13822
2014 Statistical Survey Operations 31 89

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Statistical Survey Operations 33 97
2014 Public Service 29 13830
2014 Statistical Survey Operations 36 89

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844
2017 Statistical Survey Operations 15 97
2014 Public Service 16 13830
2014 Statistical Survey Operations 10 89

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Statistical Survey Operations 6 97
2014 Public Service 6 13830

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Statistical Survey Operations 19 97
2014 Public Service 19 13830
2014 Statistical Survey Operations 17 89

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2014 Public Service 6 13830

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Statistical Survey Operations 11 97
2014 Public Service 7 13830
2014 Statistical Survey Operations 6 89

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844
2017 Statistical Survey Operations 5 97
2014 Public Service 9 13830
2014 Statistical Survey Operations 12 89

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844
2017 Statistical Survey Operations 5 97
2014 Public Service 9 13830
2014 Statistical Survey Operations 12 89

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Statistical Survey Operations 46 97
2014 Public Service 48 13830
2014 Statistical Survey Operations 47 89

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2014 Public Service 6 12831
2014 Statistical Survey Operations 9 81

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Statistical Survey Operations 12 85
2014 Public Service 11 12831
2014 Statistical Survey Operations 12 81

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2014 Public Service 4 12831

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Statistical Survey Operations 0 85
2014 Public Service 3 12831

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Statistical Survey Operations 6 85
2014 Public Service 3 12831
2014 Statistical Survey Operations 8 81

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2014 Public Service 5 12831
2014 Statistical Survey Operations 7 81

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2014 Public Service 7 12831

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 15 85
2014 Public Service 9 12831
2014 Statistical Survey Operations 26 81

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 9 85
2014 Public Service 10 12831
2014 Statistical Survey Operations 9 81

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884
2017 Statistical Survey Operations 30 85
2014 Public Service 23 12831
2014 Statistical Survey Operations 25 81

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 10 85
2014 Public Service 9 12831
2014 Statistical Survey Operations 9 81

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Statistical Survey Operations 52 85
2014 Public Service 44 12831
2014 Statistical Survey Operations 40 81

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2014 Public Service 2 12831

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Statistical Survey Operations 65 85
2014 Public Service 65 12831
2014 Statistical Survey Operations 65 81

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Statistical Survey Operations 16 85
2014 Public Service 13 12831
2014 Statistical Survey Operations 16 81

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Statistical Survey Operations 94 6 96

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Statistical Survey Operations 14 15 18 3 4 38 8 53 14 1256
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Statistical Survey Operations 14 16 20 3 3 38 6 53 11 1059

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Statistical Survey Operations 28 30 14 4 4 18 2 72 10 1257
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Statistical Survey Operations 28 29 15 4 2 20 2 73 8 1064
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Statistical Survey Operations 40 29 13 3 2 13 1 80 6 1269
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Statistical Survey Operations 31 23 22 12 11 1 1 55 23 1263

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Statistical Survey Operations 49 25 15 5 2 1 3 77 8 1262

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Statistical Survey Operations 52 24 12 4 3 1 6 80 7 1259

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Statistical Survey Operations 59 19 8 4 2 3 5 85 6 1261

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Statistical Survey Operations 62 14 6 2 1 0 15 89 4 1257

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Statistical Survey Operations 31 29 19 11 9 0 1 60 21 1261

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Statistical Survey Operations 31 26 20 12 8 1 3 59 21 1261

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Statistical Survey Operations 42 26 16 7 5 1 3 70 13 1261

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Statistical Survey Operations 43 27 14 8 6 0 2 72 14 1263

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Statistical Survey Operations 52 27 11 4 3 1 3 82 7 1261

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Statistical Survey Operations 49 22 13 6 4 0 5 75 11 1262

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Statistical Survey Operations 70 14 6 3 3 1 3 87 7 1259

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Statistical Survey Operations 70 18 5 2 1 0 3 92 4 1263

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Statistical Survey Operations 57 19 11 5 6 0 2 78 11 1259

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Statistical Survey Operations 46 6 2 1 0 0 45 95 2 1254

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Statistical Survey Operations 51 19 11 5 3 0 10 78 10 1261

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Statistical Survey Operations 27 20 17 14 20 0 1 47 35 1263

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Statistical Survey Operations 50 28 11 5 3 0 3 81 8 1263

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Statistical Survey Operations 16 35 32 11 6 0 0 51 17 1262

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Statistical Survey Operations 10 15 35 25 15 0 0 40 25 1260

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Statistical Survey Operations 14 29 23 13 14 7 1 46 29 1264

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Statistical Survey Operations 14 29 20 16 15 3 2 46 33 1265
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Statistical Survey Operations 20 80 1261
2014 Public Service 15 85 180286
2014 Statistical Survey Operations 17 83 1055

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Statistical Survey Operations 74 26 251
2014 Public Service 78 22 27355
2014 Statistical Survey Operations 82 18 178

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Statistical Survey Operations 43 31 4 12 9 1 0 75 21 185
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Statistical Survey Operations 39 35 6 11 6 2 1 76 18 144
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Statistical Survey Operations 44 22 10 4 3 16 2 53 47 1259

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Statistical Survey Operations 26 478

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Statistical Survey Operations 38 478

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Statistical Survey Operations 15 478

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Statistical Survey Operations 39 478

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Statistical Survey Operations 2 478

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Statistical Survey Operations 30 478

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Statistical Survey Operations 13 67 10 4 2 4 451

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Statistical Survey Operations 15 30 15 14 12 2 12 52 31 487

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Statistical Survey Operations 12 22 15 14 13 5 19 45 35 487
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