2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	37	5	5	3	87	8	173
2017	Non-visible minority	39	42	4	12	4	81	16	1079
2014	Visible minority	49	36	3	7	5	84	12	105
2014	Non-visible minority	36	45	5	11	4	80	15	923
2011	Visible minority	55	30	8	5	3	85	8	130
2011	Non-visible minority	45	41	4	8	2	87	10	1131

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	17	2	1	1	1	0	95	2	172
2017	Non-visible minority	81	15	2	1	0	0	0	96	2	1078
2014	Visible minority	73	20	2	0	3	1	1	95	3	105
2014	Non-visible minority	80	14	2	2	1	0	1	94	3	932
2011	Visible minority	86	9	0	3	2	0	0	95	5	130
2011	Non-visible minority	86	10	1	1	1	0	0	97	2	1129

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	15	6	1	1	1	15	90	3	173
2017	Non-visible minority	70	12	4	2	2	0	11	91	4	1079
2014	Visible minority	66	10	2	3	1	0	18	93	5	105
2014	Non-visible minority	71	10	3	1	2	0	13	93	3	931
2011	Visible minority	77	10	2	1	2	1	8	96	3	130
2011	Non-visible minority	76	8	2	1	1	0	11	96	2	1130

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	27	9	16	7	0	4	65	25	173
2017	Non-visible minority	36	31	11	10	6	0	7	71	17	1081
2014	Visible minority	40	38	8	3	4	0	6	84	8	105
2014	Non-visible minority	35	31	11	10	7	0	6	70	18	929
2011	Visible minority	38	29	9	12	6	1	4	71	19	130
2011	Non-visible minority	36	29	9	10	7	0	8	71	19	1126

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	42	9	5	3	0	83	8	173
2017	Non-visible minority	36	42	8	10	4	0	78	14	1080
2014	Visible minority	51	38	4	4	3	0	89	8	105
2014	Non-visible minority	31	44	10	11	4	0	75	15	934
2011	Visible minority	42	46	5	3	3	1	88	6	129
2011	Non-visible minority	46	38	6	8	3	0	84	10	1127

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	33	26	7	7	0	0	60	14	173
2017	Non-visible minority	35	34	18	7	6	0	1	69	13	1082
2014	Visible minority	36	27	23	8	6	0	0	63	14	104
2014	Non-visible minority	34	31	21	8	5	0	0	66	14	932
2011	Visible minority	25	31	17	17	8	2	0	57	26	130
2011	Non-visible minority	37	33	18	7	5	0	1	71	11	1129

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	33	19	5	7	0	69	11	173
2017	Non-visible minority	46	32	11	7	4	0	78	11	1082
2014	Visible minority	42	32	14	3	9	0	74	12	103
2014	Non-visible minority	43	33	12	6	4	0	77	11	932
2011	Visible minority	32	28	14	11	15	1	60	26	130
2011	Non-visible minority	45	34	11	6	4	0	79	10	1126

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	37	13	10	6	0	0	72	15	172
2017	Non-visible minority	37	35	11	11	5	0	0	73	17	1081
2014	Visible minority	39	34	12	8	7	0	1	73	15	105
2014	Non-visible minority	34	35	11	12	6	1	1	71	18	934

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	29	18	13	13	0	1	56	26	173
2017	Non-visible minority	30	29	17	12	10	0	2	60	23	1081
2014	Visible minority	30	35	14	9	11	0	2	66	20	105
2014	Non-visible minority	29	32	15	14	9	1	1	62	23	930
2011	Visible minority	21	32	18	18	8	1	2	54	28	130
2011	Non-visible minority	32	33	16	10	7	1	2	66	17	1126

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	18	22	8	12	5	13	49	24	173
2017	Non-visible minority	20	15	14	9	13	4	25	50	30	1083
2014	Visible minority	32	19	15	9	11	7	8	59	23	105
2014	Non-visible minority	21	15	14	8	15	3	24	49	32	928
2011	Visible minority	21	22	20	11	11	2	14	50	26	130
2011	Non-visible minority	21	14	13	10	13	5	24	49	32	1126

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	40	16	8	9	1	66	18	173
2017	Non-visible minority	31	40	13	9	6	0	72	15	1083
2014	Visible minority	29	35	24	6	7	0	63	12	104
2014	Non-visible minority	30	43	14	7	5	0	73	13	931
2011	Visible minority	19	43	18	8	10	1	63	19	130
2011	Non-visible minority	36	42	13	6	4	0	78	10	1131

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	32	20	14	17	0	1	49	31	173
2017	Non-visible minority	19	34	15	17	14	0	0	53	32	1082
2014	Visible minority	27	36	14	10	13	0	0	63	23	104
2014	Non-visible minority	20	35	16	15	13	0	0	55	28	933
2011	Visible minority	19	30	22	13	15	1	1	50	28	130
2011	Non-visible minority	22	36	19	13	9	0	0	59	22	1129

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	41	9	6	5	0	1	79	12	173
2017	Non-visible minority	40	41	8	7	3	0	0	82	10	1081

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	33	10	4	6	0	81	10	172
2017	Non-visible minority	46	36	10	5	2	0	83	7	1081
2014	Visible minority	51	37	7	2	4	0	88	5	105
2014	Non-visible minority	42	41	8	5	3	0	84	8	933
2011	Visible minority	48	37	7	2	5	1	86	7	130
2011	Non-visible minority	46	38	9	4	2	1	85	6	1128

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	20	12	16	1	0	52	28	173
2017	Non-visible minority	19	34	19	15	12	0	0	53	28	1083

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	33	18	3	4	75	7	172
2017	Non-visible minority	52	31	10	4	2	83	7	1081
2014	Visible minority	58	27	9	1	5	85	6	104
2014	Non-visible minority	61	26	9	2	1	87	4	935
2011	Visible minority	40	38	12	5	5	78	9	130
2011	Non-visible minority	58	30	8	2	2	88	4	1130

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	25	22	13	20	0	3	43	34	172
2017	Non-visible minority	12	27	19	20	20	1	1	40	41	1080
2014	Visible minority	14	31	19	19	14	0	2	46	34	105
2014	Non-visible minority	11	32	19	20	17	1	1	43	38	933
2011	Visible minority	8	21	28	20	17	3	3	31	39	130
2011	Non-visible minority	13	29	22	19	14	2	1	44	34	1128

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	25	18	16	22	2	2	43	39	172
2017	Non-visible minority	16	25	19	20	18	0	1	42	38	1078
2014	Visible minority	22	24	19	14	17	0	4	47	33	104
2014	Non-visible minority	15	26	24	18	15	0	1	42	34	934

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	39	21	10	9	1	0	60	19	172
2017	Non-visible minority	22	39	18	12	8	0	1	61	21	1074
2014	Visible minority	28	37	17	9	9	1	0	66	18	104
2014	Non-visible minority	24	37	18	14	6	1	1	62	20	932
2011	Visible minority	32	33	19	7	5	4	0	67	13	130
2011	Non-visible minority	35	41	12	6	3	1	2	78	9	1128

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	37	19	4	9	1	67	13	171
2017	Non-visible minority	39	36	14	6	5	0	75	11	1080
2014	Visible minority	39	36	13	6	6	0	75	12	104
2014	Non-visible minority	41	36	13	6	4	0	77	10	931
2011	Visible minority	28	41	13	12	6	1	69	18	130
2011	Non-visible minority	42	38	11	6	2	0	80	8	1128

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	31	3	0	1	2	5	96	1	173
2017	Non-visible minority	57	23	7	2	0	1	9	89	3	1080
2014	Visible minority	59	31	4	0	1	1	4	95	1	105
2014	Non-visible minority	53	28	9	1	1	0	8	88	2	932
2011	Visible minority	47	31	12	2	2	0	7	83	4	130
2011	Non-visible minority	51	26	9	2	2	1	9	85	5	1126

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	14	23	23	21	4	11	52	21	172
2017	Non-visible minority	5	10	30	25	23	2	4	52	16	1079
2014	Visible minority	11	13	20	22	26	1	7	52	26	104
2014	Non-visible minority	4	14	30	27	20	1	4	50	19	932
2011	Visible minority	5	13	24	25	22	3	8	53	21	130
2011	Non-visible minority	4	10	30	26	24	1	5	53	15	1125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	18	16	20	25	4	5	50	32	171
2017	Non-visible minority	7	13	25	21	26	4	5	51	22	1076
2014	Visible minority	19	19	13	17	24	0	8	45	41	104
2014	Non-visible minority	7	14	25	22	25	2	4	50	23	930
2011	Visible minority	8	16	22	23	21	5	5	49	27	130
2011	Non-visible minority	5	13	24	21	29	3	5	55	19	1124

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	12	19	15	22	8	14	47	29	172
2017	Non-visible minority	6	12	22	20	22	6	12	51	22	1076
2014	Visible minority	13	15	17	19	20	6	10	47	33	103
2014	Non-visible minority	6	13	22	21	22	6	9	51	23	933
2011	Visible minority	9	12	22	16	22	9	9	47	26	129
2011	Non-visible minority	6	11	19	19	25	8	12	55	21	1125

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	8	15	22	32	4	15	67	15	170
2017	Non-visible minority	2	5	18	31	32	3	8	71	8	1074
2014	Visible minority	4	8	21	29	29	1	8	64	14	103
2014	Non-visible minority	3	7	21	34	27	2	7	67	10	935
2011	Visible minority	7	5	17	23	32	5	12	66	14	130
2011	Non-visible minority	3	7	20	28	33	2	7	67	11	1126

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	11	16	22	31	3	11	61	20	172
2017	Non-visible minority	5	9	20	23	31	3	9	62	15	1077
2014	Visible minority	7	12	20	25	25	1	10	56	21	104
2014	Non-visible minority	5	11	23	25	28	1	8	57	17	931
2011	Visible minority	7	8	18	26	22	5	14	60	18	130
2011	Non-visible minority	2	7	20	23	34	3	11	65	11	1126

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	15	16	17	24	10	9	51	30	171
2017	Non-visible minority	9	11	22	19	25	6	8	51	23	1078
2014	Visible minority	12	15	19	14	21	10	9	44	33	105
2014	Non-visible minority	8	15	19	18	25	7	8	51	27	932
2011	Visible minority	15	8	22	17	18	10	10	43	29	130
2011	Non-visible minority	7	11	22	18	26	9	7	52	22	1124

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	9	24	17	27	4	11	52	21	172
2017	Non-visible minority	8	14	25	20	23	3	7	48	25	1079
2014	Visible minority	11	7	25	15	27	2	14	49	21	104
2014	Non-visible minority	8	14	29	19	20	5	6	44	24	933

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	10	10	2	3	1	7	83	6	173
2017	Non-visible minority	73	10	6	2	2	0	6	89	5	1085
2014	Visible minority	71	12	8	3	2	0	4	87	6	108
2014	Non-visible minority	75	11	4	3	2	0	5	91	5	940
2011	Visible minority	74	16	3	2	3	0	2	92	5	129
2011	Non-visible minority	79	9	3	3	2	1	4	92	5	1126

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	22	20	8	16	9	5	49	28	172
2017	Non-visible minority	19	23	19	13	10	8	8	51	27	1082
2014	Visible minority	35	22	23	4	8	4	4	62	14	108
2014	Non-visible minority	20	27	18	12	7	8	8	56	23	940

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	18	16	12	12	3	1	59	25	173
2017	Non-visible minority	34	28	12	12	9	3	2	65	23	1082
2014	Visible minority	40	25	14	9	8	3	1	68	18	106
2014	Non-visible minority	35	27	14	11	8	3	2	65	19	937

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	33	10	14	11	3	1	64	26	173
2017	Non-visible minority	21	31	17	16	10	3	2	55	27	1082
2014	Visible minority	33	29	15	7	11	5	1	66	18	108
2014	Non-visible minority	21	31	18	17	9	4	2	54	27	939
2011	Visible minority	30	35	13	8	10	3	0	67	19	130
2011	Non-visible minority	24	36	14	12	5	6	2	65	19	1127

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	17	16	10	11	21	3	51	28	173
2017	Non-visible minority	16	20	15	12	12	22	3	48	32	1082
2014	Visible minority	33	20	20	5	11	9	2	60	18	108
2014	Non-visible minority	19	22	16	12	12	16	3	51	29	941
2011	Visible minority	23	23	19	12	13	9	1	51	28	129
2011	Non-visible minority	24	21	14	8	10	21	2	58	23	1125

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	23	19	11	12	24	3	42	32	173
2017	Non-visible minority	10	20	16	16	13	22	2	41	39	1081
2014	Visible minority	16	21	25	8	11	17	2	45	24	108
2014	Non-visible minority	10	16	19	18	13	22	2	35	40	937

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	40	9	9	5	2	0	78	14	173
2017	Non-visible minority	38	37	10	8	4	1	2	78	12	1083
2014	Visible minority	41	34	14	5	4	1	0	77	10	107
2014	Non-visible minority	37	38	12	8	2	1	1	77	11	938

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	33	13	9	9	0	0	69	18	173
2017	Non-visible minority	41	32	11	10	6	0	0	73	16	1084
2014	Visible minority	48	33	7	5	5	1	1	83	10	108
2014	Non-visible minority	43	35	10	8	5	0	0	78	13	935
2011	Visible minority	41	35	8	8	8	1	0	76	16	130
2011	Non-visible minority	39	36	10	9	6	0	0	75	15	1129

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	26	16	6	8	7	1	67	15	173
2017	Non-visible minority	39	30	14	8	4	3	2	73	12	1084
2014	Visible minority	42	27	14	5	10	0	1	70	16	108
2014	Non-visible minority	40	32	14	8	4	2	1	74	12	936
2011	Visible minority	34	28	16	8	8	5	2	66	17	130
2011	Non-visible minority	40	32	12	7	4	4	1	76	12	1128

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	35	15	7	7	0	1	71	15	173
2017	Non-visible minority	37	35	11	11	5	1	0	73	16	1083
2014	Visible minority	43	30	12	9	5	0	1	74	14	108
2014	Non-visible minority	39	38	9	9	4	0	0	78	12	942
2011	Visible minority	38	29	13	12	7	1	0	67	19	130
2011	Non-visible minority	39	36	9	10	4	1	0	75	15	1127

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	15	6	1	4	1	4	89	6	173
2017	Non-visible minority	83	9	2	1	1	0	3	96	2	1082
2014	Visible minority	71	15	6	5	1	0	1	87	7	107
2014	Non-visible minority	83	9	2	2	1	0	3	95	3	941
2011	Visible minority	75	18	3	1	2	0	1	94	3	130
2011	Non-visible minority	86	6	2	1	1	0	3	96	2	1128

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	29	9	9	11	4	9	66	23	173
2017	Non-visible minority	36	20	10	6	11	3	15	68	20	1081
2014	Visible minority	40	27	10	3	10	3	7	74	14	108
2014	Non-visible minority	41	22	10	5	8	3	13	74	14	940
2011	Visible minority	20	30	19	7	12	3	8	57	22	129
2011	Non-visible minority	35	26	11	7	8	3	9	69	18	1127

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	22	15	9	14	2	1	61	24	173
2017	Non-visible minority	41	28	13	8	8	1	1	70	16	1083

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	26	17	8	11	6	1	61	21	173
2017	Non-visible minority	39	28	17	7	6	2	1	69	13	1080

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	34	15	7	10	2	67	17	173
2017	Non-visible minority	38	32	15	9	6	0	71	14	1084
2014	Visible minority	40	33	9	5	11	1	74	16	108
2014	Non-visible minority	45	30	12	8	5	0	75	13	939

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	12	37	11	19	14	3	4	53	35	105
2014	Non-visible minority	15	27	26	20	9	2	1	43	30	106

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	25	16	11	11	9	1	58	24	173
2017	Non-visible minority	27	30	15	10	8	10	1	64	20	1077
2014	Visible minority	33	28	13	7	9	9	0	68	17	108
2014	Non-visible minority	28	29	17	9	6	10	1	64	18	923
2011	Visible minority	24	28	15	10	11	12	1	59	24	130
2011	Non-visible minority	26	28	15	9	7	13	2	63	19	1122

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	32	17	7	15	2	1	60	23	173
2017	Non-visible minority	25	31	16	15	10	2	1	58	26	1075
2014	Visible minority	31	32	11	11	11	4	0	66	23	106
2014	Non-visible minority	26	31	19	13	8	3	1	59	21	927
2011	Visible minority	27	33	17	8	12	2	0	61	21	130
2011	Non-visible minority	28	33	17	11	7	3	0	63	19	1124

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	36	17	7	13	9	1	60	22	173
2017	Non-visible minority	17	30	19	16	9	8	0	52	28	1079
2014	Visible minority	21	29	15	11	14	10	0	56	27	106
2014	Non-visible minority	14	33	23	14	7	9	0	52	23	935
2011	Visible minority	21	26	18	12	12	9	1	53	28	129
2011	Non-visible minority	19	29	20	14	8	10	0	53	25	1126

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	25	19	7	15	13	1	53	25	173
2017	Non-visible minority	22	27	16	13	15	8	0	53	30	1081
2014	Visible minority	24	31	15	11	15	5	0	57	27	106
2014	Non-visible minority	21	29	18	15	10	8	0	54	27	935
2011	Visible minority	25	29	15	12	11	8	0	59	24	130
2011	Non-visible minority	23	30	14	12	9	12	0	60	24	1126

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	30	17	10	14	6	1	57	26	173
2017	Non-visible minority	16	29	16	18	15	5	0	48	35	1080
2014	Visible minority	21	30	19	15	9	7	0	55	25	107
2014	Non-visible minority	16	31	17	19	11	6	0	49	32	934
2011	Visible minority	18	30	15	20	12	5	1	50	34	128
2011	Non-visible minority	18	35	14	18	10	5	0	55	30	1127

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	42	12	8	7	2	1	72	16	172
2017	Non-visible minority	24	38	17	13	5	1	1	63	19	1081
2014	Visible minority	33	33	16	12	6	1	0	66	18	108
2014	Non-visible minority	26	42	15	9	6	2	1	70	15	943
2011	Visible minority	31	37	18	6	6	2	1	69	13	130
2011	Non-visible minority	31	36	16	9	5	2	0	69	15	1129

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	36	14	7	5	6	1	73	12	173
2017	Non-visible minority	33	38	14	6	2	7	1	77	8	1080
2014	Visible minority	39	35	16	4	3	4	0	77	7	108
2014	Non-visible minority	34	36	15	5	2	7	2	76	8	940
2011	Visible minority	35	32	15	8	3	6	1	72	12	130
2011	Non-visible minority	35	35	14	5	2	8	1	77	7	1128

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	37	9	11	13	3	1	66	25	173
2017	Non-visible minority	30	33	14	10	6	4	3	67	18	1083
2014	Visible minority	35	30	12	11	4	7	1	71	16	107
2014	Non-visible minority	32	32	14	9	6	4	2	69	17	940
2011	Visible minority	26	32	14	5	8	14	1	68	16	130
2011	Non-visible minority	32	34	10	9	8	5	2	71	18	1125

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	32	19	15	12	5	2	50	30	172
2017	Non-visible minority	14	26	22	16	10	8	4	45	30	1081
2014	Visible minority	19	24	23	14	14	3	3	46	30	108
2014	Non-visible minority	13	24	23	17	11	8	4	42	32	940
2011	Visible minority	12	26	20	15	14	11	3	44	33	130
2011	Non-visible minority	11	25	21	14	12	11	6	44	31	1125

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	24	14	13	20	11	2	47	37	173
2017	Non-visible minority	15	20	16	15	19	13	2	42	40	1084
2014	Visible minority	21	21	21	12	14	8	3	47	29	108
2014	Non-visible minority	17	22	18	17	16	9	1	43	37	943
2011	Visible minority	16	22	17	12	17	15	2	45	34	129
2011	Non-visible minority	19	22	17	14	13	14	1	48	32	1123

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	18	9	3	3	3	7	84	6	173
2017	Non-visible minority	66	12	6	3	2	2	10	88	5	1083
2014	Visible minority	61	19	8	4	1	5	3	86	5	108
2014	Non-visible minority	68	12	6	2	2	1	8	89	5	940

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	17	8	0	4	1	3	89	4	172
2017	Non-visible minority	73	9	5	3	3	3	3	88	7	1085
2014	Visible minority	74	13	5	3	3	2	1	89	6	107
2014	Non-visible minority	70	13	5	4	3	3	3	88	7	940
2011	Visible minority	79	13	3	2	2	0	2	93	4	128
2011	Non-visible minority	81	9	2	3	2	1	2	93	5	1128

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	20	20	13	22	9	3	38	40	173
2017	Non-visible minority	11	18	23	14	18	11	4	34	39	1084
2014	Visible minority	19	16	23	18	16	5	3	38	37	105
2014	Non-visible minority	9	18	26	16	16	11	4	32	37	939
2011	Visible minority	10	15	22	23	20	7	3	28	48	130
2011	Non-visible minority	13	20	25	13	14	12	4	38	31	1125

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	20	20	13	23	8	3	37	41	173
2017	Non-visible minority	8	18	19	17	24	8	6	30	48	1084
2014	Visible minority	15	17	20	16	22	9	1	35	43	107
2014	Non-visible minority	10	17	21	18	22	6	6	31	45	942
2011	Visible minority	12	18	19	18	25	6	1	32	47	130
2011	Non-visible minority	11	23	19	14	18	8	6	40	38	1125

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	23	29	10	20	9	2	34	34	173
2017	Non-visible minority	8	23	21	20	19	8	2	34	42	1085

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	32	10	5	9	3	1	75	14	172
2017	Non-visible minority	36	28	16	5	5	7	3	71	11	1085
2014	Visible minority	47	23	14	6	6	4	0	73	12	107
2014	Non-visible minority	37	29	15	4	4	9	3	74	9	941

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	32	12	7	6	2	1	74	13	173
2017	Non-visible minority	35	35	14	7	5	4	1	73	13	1081
2014	Visible minority	52	24	11	7	4	3	0	78	11	107
2014	Non-visible minority	31	37	16	7	2	6	1	73	10	941
2011	Visible minority	40	28	12	12	5	3	0	71	17	130
2011	Non-visible minority	36	32	14	8	4	5	1	72	13	1127

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	36	9	6	6	0	79	12	172
2017	Non-visible minority	43	34	10	8	5	0	77	13	1083
2014	Visible minority	54	30	7	3	7	0	83	10	106
2014	Non-visible minority	44	37	11	5	3	1	81	8	940
2011	Visible minority	50	29	12	5	4	1	80	9	130
2011	Non-visible minority	47	34	10	6	4	1	81	10	1128

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	26	25	5	14	1	0	56	19	173
2017	Non-visible minority	29	32	17	11	10	0	1	62	21	1084
2014	Visible minority	37	23	22	9	9	1	0	60	18	108
2014	Non-visible minority	28	33	19	11	7	1	1	62	19	941
2011	Visible minority	31	32	15	13	5	2	2	65	19	130
2011	Non-visible minority	32	33	17	10	6	1	0	66	17	1126

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	18	6	13	1	0	63	19	172
2017	Non-visible minority	29	36	16	12	7	0	1	65	19	1084
2014	Visible minority	37	25	17	15	6	0	0	62	21	107
2014	Non-visible minority	30	35	19	10	6	1	0	66	16	940
2011	Visible minority	31	32	21	8	8	0	1	63	16	130
2011	Non-visible minority	32	38	15	10	5	1	0	70	15	1125

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	18	26	17	17	6	0	37	36	173
2017	Non-visible minority	22	17	21	14	16	7	2	42	34	1082
2014	Visible minority	18	21	23	19	14	7	0	41	35	105
2014	Non-visible minority	21	20	21	12	15	9	3	46	31	942
2011	Visible minority	10	21	18	20	19	10	2	35	44	130
2011	Non-visible minority	24	22	18	11	13	10	2	52	27	1126

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	22	31	47	173
2017	Non-visible minority	19	50	32	1077
2014	Visible minority	25	38	38	106
2014	Non-visible minority	24	47	29	930
2011	Visible minority	37	32	31	130
2011	Non-visible minority	22	49	29	1128

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	2	6	53	13	8	19	37
2017	Non-visible minority	29	6	26	17	8	14	195
2014	Visible minority	3	0	40	33	9999	24	24
2014	Non-visible minority	26	11	16	29	9999	18	207
2011	Visible minority	11	7	35	24	9999	24	46
2011	Non-visible minority	25	9	16	25	9999	24	244

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	173
2017	Non-visible minority	20	80	1078
2014	Visible minority	19	81	107
2014	Non-visible minority	23	77	938

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	33
2017	Non-visible minority	32	217
2014	Visible minority	42	21
2014	Non-visible minority	34	212

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	33
2017	Non-visible minority	57	217
2014	Visible minority	49	21
2014	Non-visible minority	63	212

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	217
2014	Non-visible minority	3	212

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	33
2017	Non-visible minority	217
2014	Visible minority	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	33
2017	Non-visible minority	35	217
2014	Visible minority	38	21
2014	Non-visible minority	41	212

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	217
2014	Non-visible minority	4	212

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	33
2017	Non-visible minority	43	218
2014	Visible minority	34	21
2014	Non-visible minority	42	212

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	33
2017	Non-visible minority	30	218
2014	Visible minority	53	21
2014	Non-visible minority	35	212

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	33
2017	Non-visible minority	24	218
2014	Visible minority	47	21
2014	Non-visible minority	25	212

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	33
2017	Non-visible minority	34	218
2014	Visible minority	30	21
2014	Non-visible minority	26	212

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	33
2017	Non-visible minority	18	218
2014	Visible minority	31	21
2014	Non-visible minority	17	212

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	33
2017	Non-visible minority	66	218
2014	Visible minority	70	21
2014	Non-visible minority	62	212

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	33
2017	Non-visible minority	28	218
2014	Non-visible minority	20	212

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	218
2014	Visible minority	0	21
2014	Non-visible minority	2	212

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	218
2014	Non-visible minority	14	212

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	218
2014	Non-visible minority	20	212

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	33
2017	Non-visible minority	39	218
2014	Visible minority	51	21
2014	Non-visible minority	40	212

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	33
2017	Non-visible minority	32	218
2014	Visible minority	49	21
2014	Non-visible minority	39	212

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	218
2014	Non-visible minority	16	212

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	33
2017	Non-visible minority	61	218
2014	Visible minority	62	21
2014	Non-visible minority	66	212

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	33
2017	Non-visible minority	16	218
2014	Visible minority	26	21
2014	Non-visible minority	19	212

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	218
2014	Non-visible minority	5	212

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	33
2017	Non-visible minority	24	218
2014	Non-visible minority	22	212

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	218
2014	Non-visible minority	7	212

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	33
2017	Non-visible minority	10	218
2014	Visible minority	27	21
2014	Non-visible minority	8	212

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	218
2014	Non-visible minority	16	212

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	218
2014	Non-visible minority	13	212

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	33
2017	Non-visible minority	22	218
2014	Visible minority	30	21
2014	Non-visible minority	21	212

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	196
2014	Non-visible minority	15	189

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	24	27
2017	Non-visible minority	19	196
2014	Non-visible minority	20	189

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	196
2014	Non-visible minority	13	189

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	196
2014	Non-visible minority	4	189

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	27
2017	Non-visible minority	11	196
2014	Non-visible minority	18	189

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	27
2017	Non-visible minority	6	196
2014	Non-visible minority	9	189

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	27
2017	Non-visible minority	12	196
2014	Non-visible minority	13	189

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	27
2017	Non-visible minority	13	196
2014	Non-visible minority	11	189

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	27
2017	Non-visible minority	19	196
2014	Non-visible minority	25	189

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	196
2014	Non-visible minority	8	189

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	27
2017	Non-visible minority	34	196
2014	Non-visible minority	41	189

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	27
2014	Visible minority	0	15
2014	Non-visible minority	3	189

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	27
2017	Non-visible minority	57	196
2014	Visible minority	72	15
2014	Non-visible minority	53	189

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	27
2017	Non-visible minority	23	196
2014	Non-visible minority	23	189

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	93	7	33
2017	Non-visible minority	99	1	217

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	14	13	7	7	30	13	51	26	173
2017	Non-visible minority	12	14	17	6	8	34	8	46	24	1081
2014	Visible minority	16	13	19	9	8	25	10	44	27	106
2014	Non-visible minority	12	16	20	8	7	31	7	45	23	940

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	26	13	5	9	16	4	66	18	173
2017	Non-visible minority	25	28	16	8	6	15	3	64	16	1080
2014	Visible minority	31	26	17	4	8	14	0	67	13	107
2014	Non-visible minority	24	29	19	6	4	15	2	65	12	944
2011	Visible minority	33	34	13	4	5	9	2	75	10	127
2011	Non-visible minority	36	30	15	5	3	10	1	74	9	1125

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	37	15	17	4	4	1	61	23	173
2017	Non-visible minority	19	49	12	13	4	1	1	70	18	1085
2014	Visible minority	25	37	14	16	7	1	0	62	24	107
2014	Non-visible minority	22	44	14	11	7	2	1	67	19	943
2011	Visible minority	14	46	18	13	6	2	1	62	20	129
2011	Non-visible minority	18	47	13	14	5	1	1	66	20	1131

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	25	20	12	10	19	5	45	29	173
2017	Non-visible minority	9	23	21	12	9	22	4	43	28	1083
2014	Visible minority	15	27	20	12	12	14	0	49	28	107
2014	Non-visible minority	11	23	20	14	11	18	3	42	32	946
2011	Visible minority	12	19	19	16	9	25	1	41	33	129
2011	Non-visible minority	11	28	21	9	5	22	4	52	20	1131

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	26	15	9	6	22	1	62	19	172
2017	Non-visible minority	30	31	15	5	3	15	1	73	9	1084
2014	Visible minority	27	30	16	7	4	16	0	68	13	108
2014	Non-visible minority	28	34	16	6	2	14	1	72	9	943
2011	Visible minority	28	25	14	6	3	24	0	69	12	129
2011	Non-visible minority	29	30	15	5	2	19	1	73	8	1128

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	25	17	7	7	21	1	59	19	173
2017	Non-visible minority	24	30	17	7	5	16	1	65	15	1084
2014	Visible minority	23	28	14	11	6	18	0	63	20	108
2014	Non-visible minority	23	29	18	8	4	17	1	64	15	942
2011	Visible minority	27	24	16	8	4	22	0	65	15	129
2011	Non-visible minority	25	30	15	7	3	19	1	69	12	1130

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	13	87	173
2017	Non-visible minority	7	93	1075
2014	Visible minority	15	85	107
2014	Non-visible minority	8	92	938

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	22
2017	Non-visible minority	17	74
2014	Visible minority	38	18
2014	Non-visible minority	33	69

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	74	22
2017	Non-visible minority	82	74
2014	Visible minority	52	18
2014	Non-visible minority	81	69

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	22
2017	Non-visible minority	74
2014	Visible minority	18
2014	Non-visible minority	69

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	22
2017	Non-visible minority	16	74
2014	Visible minority	33	18
2014	Non-visible minority	22	69

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	74
2014	Non-visible minority	11	69

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	22
2017	Non-visible minority	11	74
2014	Visible minority	57	18
2014	Non-visible minority	12	69

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	22
2017	Non-visible minority	15	74
2014	Visible minority	58	18
2014	Non-visible minority	20	69

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	22
2014	Visible minority	38	18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	22
2017	Non-visible minority	10	74

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	74
2014	Non-visible minority	23	69

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	74
2014	Non-visible minority	22	69

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22
2017	Non-visible minority	7	74

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22
2014	Visible minority	0	18
2014	Non-visible minority	7	69

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	74
2014	Visible minority	0	18
2014	Non-visible minority	17	69

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	22
2017	Non-visible minority	26	74
2014	Non-visible minority	27	69

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22
2014	Visible minority	0	18

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	74
2014	Visible minority	28	18
2014	Non-visible minority	29	69

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	22
2017	Non-visible minority	30	74
2014	Visible minority	35	18
2014	Non-visible minority	37	69

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	74
2014	Non-visible minority	10	69

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	22
2017	Non-visible minority	16	74
2014	Non-visible minority	18	69

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	74

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	22
2017	Non-visible minority	7	74
2014	Non-visible minority	14	69

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	22
2017	Non-visible minority	47	74
2014	Visible minority	42	18
2014	Non-visible minority	48	69

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	66
2014	Visible minority	29	15
2014	Non-visible minority	8	65

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Visible minority	18
2017	Non-visible minority	66
2014	Non-visible minority	65

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	18
2017	Non-visible minority	8	66
2014	Non-visible minority	8	65

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	66
2014	Non-visible minority	8	65

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	66
2014	Visible minority	33	15
2014	Non-visible minority	25	65

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	18
2017	Non-visible minority	11	66
2014	Non-visible minority	9	65

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	66
2014	Non-visible minority	24	65

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	18
2017	Non-visible minority	13	66
2014	Visible minority	0	15
2014	Non-visible minority	11	65

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	18
2017	Non-visible minority	58	66
2014	Non-visible minority	43	65

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	66
2014	Visible minority	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	18
2017	Non-visible minority	69	66
2014	Visible minority	55	15
2014	Non-visible minority	66	65

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	66
2014	Non-visible minority	19	65

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	90	10	22
2017	Non-visible minority	96	4	73

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	16	18	4	8	26	11	52	20	171
2017	Non-visible minority	13	15	18	3	4	40	7	54	13	1077
2014	Visible minority	23	20	21	2	6	22	6	60	11	107
2014	Non-visible minority	13	15	19	3	3	40	6	52	11	935

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	35	16	2	8	9	3	70	11	171
2017	Non-visible minority	28	29	14	4	3	20	2	73	9	1078
2014	Visible minority	35	29	15	4	3	13	1	75	7	107
2014	Non-visible minority	27	29	15	4	2	21	3	73	8	940
2011	Visible minority	36	32	13	4	4	11	1	77	9	130
2011	Non-visible minority	41	28	13	3	2	13	1	80	5	1129

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	21	19	14	17	1	1	49	31	173
2017	Non-visible minority	31	24	22	11	11	1	1	56	22	1082

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	20	19	4	5	0	6	71	9	173
2017	Non-visible minority	49	26	14	5	2	1	3	78	7	1081

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	18	13	3	5	1	11	76	9	171
2017	Non-visible minority	52	25	11	4	2	1	5	81	7	1080

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	21	10	2	2	3	9	85	4	171
2017	Non-visible minority	60	18	8	4	2	3	5	85	7	1082

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	14	6	2	3	0	15	86	7	172
2017	Non-visible minority	63	13	6	2	1	1	15	90	3	1077

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	33	20	10	8	1	1	61	19	172
2017	Non-visible minority	32	28	18	11	9	0	1	60	21	1081

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	23	17	12	12	2	6	56	26	173
2017	Non-visible minority	31	27	20	11	7	1	3	60	19	1080

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	17	17	7	7	1	8	66	15	172
2017	Non-visible minority	41	27	16	7	5	1	3	71	12	1081

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	22	17	10	7	0	5	64	18	173
2017	Non-visible minority	44	28	14	7	5	0	1	73	13	1082

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	27	12	5	3	1	5	78	9	172
2017	Non-visible minority	52	27	11	4	3	1	2	82	7	1081

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	22	14	9	6	1	6	69	16	173
2017	Non-visible minority	50	22	13	6	4	0	4	76	10	1081

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	13	8	3	6	2	4	81	11	172
2017	Non-visible minority	70	14	6	3	3	0	3	87	6	1079

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	19	3	4	2	1	5	91	6	173
2017	Non-visible minority	71	18	5	2	1	0	3	92	3	1082

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	16	11	8	9	1	4	70	18	172
2017	Non-visible minority	58	20	11	4	5	0	2	79	10	1079

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	4	1	2	0	1	41	95	3	172
2017	Non-visible minority	46	6	2	1	1	0	45	95	2	1074

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	13	7	6	3	1	13	81	11	173
2017	Non-visible minority	50	21	11	5	3	0	9	78	9	1080

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	19	17	15	22	1	3	44	39	172
2017	Non-visible minority	27	19	18	14	20	0	1	47	35	1083

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	22	12	3	3	1	5	81	6	173
2017	Non-visible minority	49	29	11	5	3	0	3	80	9	1082

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	35	31	11	6	1	0	51	17	173
2017	Non-visible minority	17	34	32	11	6	0	0	52	17	1081

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	9	38	27	13	1	1	40	22	173
2017	Non-visible minority	9	16	34	25	15	0	0	40	25	1079

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	34	21	9	15	6	0	52	25	172
2017	Non-visible minority	14	28	23	14	13	6	1	45	30	1084

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	31	18	18	14	4	0	48	33	173
2017	Non-visible minority	14	29	20	16	15	3	2	46	33	1084

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	20	80	173
2017	Non-visible minority	20	80	1081
2014	Visible minority	20	80	107
2014	Non-visible minority	17	83	933

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	74	26	35
2017	Non-visible minority	74	26	215
2014	Visible minority	75	25	22
2014	Non-visible minority	83	17	155

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	43	4	19	7	0	70	26	26
2017	Non-visible minority	46	29	4	10	9	2	76	20	159
2014	Visible minority	53	32	10	5	0	0	85	5	16
2014	Non-visible minority	37	36	6	12	7	2	74	20	126

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	20	6	5	3	16	3	58	42	173
2017	Non-visible minority	43	22	10	4	3	15	2	52	48	1078

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	52
2017	Non-visible minority	25	425

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	52
2017	Non-visible minority	38	425

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	52
2017	Non-visible minority	14	425

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	52
2017	Non-visible minority	39	425

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	52
2017	Non-visible minority	1	425

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	52
2017	Non-visible minority	31	425

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	24	56	11	5	4	0	56
2017	Non-visible minority	12	68	10	3	1	5	394

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	28	12	17	18	2	5	50	38	59
2017	Non-visible minority	14	30	15	14	11	2	13	52	30	427

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	17	19	10	18	9	15	38	38	59
2017	Non-visible minority	12	22	14	14	12	5	20	46	35	427

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me