2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 38 5 11 10 0 1 74 21 162
2017 Not a person with a disability 41 42 4 11 3 0 0 83 14 1093
2014 Person with a disability 39 40 4 11 6 0 0 79 17 96
2014 Not a person with a disability 37 44 5 10 4 0 0 81 14 932
2011 Person with a disability 35 46 3 9 5 0 1 82 15 95
2011 Not a person with a disability 47 40 4 7 2 0 0 87 9 1171

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 76 17 4 1 1 0 0 94 2 162
2017 Not a person with a disability 81 15 2 1 0 0 0 96 2 1091
2014 Person with a disability 78 15 2 1 3 2 0 95 4 97
2014 Not a person with a disability 79 15 2 2 1 0 1 95 3 941
2011 Person with a disability 81 16 1 2 0 0 0 97 2 95
2011 Not a person with a disability 86 10 1 1 1 0 0 96 2 1169

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 14 8 3 4 0 12 83 8 162
2017 Not a person with a disability 70 12 4 2 2 0 11 92 4 1093
2014 Person with a disability 61 12 6 1 3 0 18 88 5 97
2014 Not a person with a disability 71 9 3 2 1 0 14 93 3 940
2011 Person with a disability 73 13 1 1 0 0 13 98 1 95
2011 Not a person with a disability 77 8 2 1 1 0 11 95 2 1170

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 28 14 14 15 0 4 56 30 162
2017 Not a person with a disability 37 31 10 10 5 0 7 73 16 1095
2014 Person with a disability 30 31 8 17 11 0 3 63 29 97
2014 Not a person with a disability 36 32 11 9 6 0 7 72 16 937
2011 Person with a disability 28 24 12 13 17 1 5 56 31 95
2011 Not a person with a disability 37 30 9 10 6 0 8 72 18 1166

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 13 11 9 1 0 67 20 162
2017 Not a person with a disability 38 43 7 9 3 0 0 81 12 1094
2014 Person with a disability 30 40 9 14 6 0 0 71 21 97
2014 Not a person with a disability 33 44 9 10 4 0 0 78 13 943
2011 Person with a disability 45 34 6 12 3 0 0 79 15 95
2011 Not a person with a disability 45 39 6 7 3 0 0 85 10 1166

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 32 14 10 12 0 0 63 22 162
2017 Not a person with a disability 34 34 20 6 5 0 1 68 12 1096
2014 Person with a disability 36 28 20 8 5 2 1 66 13 97
2014 Not a person with a disability 34 31 21 8 5 0 0 65 14 939
2011 Person with a disability 37 26 18 9 8 0 1 64 18 95
2011 Not a person with a disability 36 33 18 8 5 0 1 70 13 1169

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 32 9 8 9 0 0 74 17 162
2017 Not a person with a disability 45 32 12 7 4 0 0 77 10 1096
2014 Person with a disability 50 30 6 7 7 0 0 79 15 97
2014 Not a person with a disability 43 34 13 6 5 0 0 77 10 939
2011 Person with a disability 45 34 8 6 6 0 0 79 13 95
2011 Not a person with a disability 43 33 12 7 5 0 0 76 12 1166

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 29 12 18 12 0 0 59 30 162
2017 Not a person with a disability 38 37 11 10 4 0 0 75 14 1094
2014 Person with a disability 34 30 5 20 11 0 0 64 32 97
2014 Not a person with a disability 35 36 12 11 5 1 1 71 16 943

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 22 16 14 21 0 0 49 35 161
2017 Not a person with a disability 30 31 17 12 9 0 2 62 21 1096
2014 Person with a disability 28 29 11 17 16 0 0 56 32 96
2014 Not a person with a disability 30 32 15 13 9 1 1 63 22 940
2011 Person with a disability 25 26 15 14 19 0 1 52 33 95
2011 Not a person with a disability 31 33 16 10 6 1 2 66 17 1166

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 17 13 10 18 5 23 44 38 162
2017 Not a person with a disability 22 16 15 8 12 4 23 51 28 1097
2014 Person with a disability 19 13 13 7 16 12 21 47 34 97
2014 Not a person with a disability 22 16 14 8 15 3 23 51 31 937
2011 Person with a disability 18 13 17 11 19 7 15 40 38 94
2011 Not a person with a disability 22 15 14 10 13 4 23 50 31 1167

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 33 12 15 13 0 0 60 28 162
2017 Not a person with a disability 31 42 14 8 5 0 0 73 13 1097
2014 Person with a disability 33 41 18 6 3 0 0 74 9 96
2014 Not a person with a disability 29 42 15 7 6 0 0 72 13 940
2011 Person with a disability 38 29 9 15 8 0 0 67 23 95
2011 Not a person with a disability 33 43 14 5 4 0 0 76 10 1171

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 23 13 18 31 0 0 38 49 162
2017 Not a person with a disability 19 36 16 17 12 0 0 55 29 1097
2014 Person with a disability 23 25 16 18 19 0 0 47 37 95
2014 Not a person with a disability 20 36 16 15 12 0 0 57 27 943
2011 Person with a disability 14 28 22 14 22 0 0 42 36 95
2011 Not a person with a disability 23 36 19 13 8 0 0 59 22 1169

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 34 12 13 6 0 0 70 19 162
2017 Not a person with a disability 40 43 8 6 3 0 0 83 9 1095

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 33 16 7 4 0 0 73 11 162
2017 Not a person with a disability 47 36 9 4 2 0 0 84 7 1094
2014 Person with a disability 43 35 10 7 5 0 0 78 12 97
2014 Not a person with a disability 43 41 8 5 3 0 0 85 7 941
2011 Person with a disability 48 31 14 3 4 0 0 79 7 95
2011 Not a person with a disability 46 39 8 4 2 1 0 86 6 1168

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 21 16 17 27 0 0 40 44 162
2017 Not a person with a disability 19 35 20 15 11 0 0 55 25 1097

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 30 13 5 2 0 0 79 8 162
2017 Not a person with a disability 51 32 11 4 2 0 0 83 6 1094
2014 Person with a disability 64 27 6 0 3 0 0 92 3 97
2014 Not a person with a disability 60 26 10 2 2 0 0 86 4 943
2011 Person with a disability 58 28 9 3 1 0 0 86 4 95
2011 Not a person with a disability 56 31 8 3 2 0 0 87 5 1170

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 23 15 20 26 3 1 37 48 162
2017 Not a person with a disability 13 28 20 18 19 0 1 41 38 1093
2014 Person with a disability 8 36 15 15 23 1 3 45 39 97
2014 Not a person with a disability 11 31 19 20 16 1 1 43 37 942
2011 Person with a disability 15 15 18 22 29 1 0 30 52 95
2011 Not a person with a disability 13 29 23 19 13 2 1 43 33 1168

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 20 21 18 27 1 1 33 45 161
2017 Not a person with a disability 17 26 19 19 17 0 2 43 38 1092
2014 Person with a disability 15 24 13 21 21 1 4 42 45 97
2014 Not a person with a disability 16 26 24 17 15 0 2 43 33 942

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 34 20 11 19 1 1 50 31 161
2017 Not a person with a disability 23 39 18 12 7 0 0 63 19 1088
2014 Person with a disability 28 35 14 13 9 1 0 63 22 97
2014 Not a person with a disability 24 37 18 13 6 1 1 62 19 940
2011 Person with a disability 28 34 15 13 8 0 2 63 22 95
2011 Not a person with a disability 35 40 13 5 3 1 1 78 9 1168

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 27 16 11 11 0 0 62 22 162
2017 Not a person with a disability 38 37 14 5 5 0 0 76 10 1092
2014 Person with a disability 38 38 11 5 7 0 0 76 13 96
2014 Not a person with a disability 41 36 13 6 4 0 0 77 10 940
2011 Person with a disability 39 30 11 14 6 0 0 69 20 94
2011 Not a person with a disability 41 39 12 6 3 0 0 80 8 1169

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 9 3 1 5 11 84 5 161
2017 Not a person with a disability 58 24 6 2 0 1 8 91 2 1095
2014 Person with a disability 56 27 7 1 2 1 7 90 3 97
2014 Not a person with a disability 53 28 8 1 1 0 8 89 2 940
2011 Person with a disability 48 28 5 4 3 0 11 86 8 95
2011 Not a person with a disability 51 27 10 2 2 1 8 85 4 1166

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 10 33 18 22 4 4 44 20 162
2017 Not a person with a disability 4 11 28 26 23 2 6 53 17 1092
2014 Person with a disability 9 10 33 23 16 3 5 43 21 96
2014 Not a person with a disability 5 14 28 27 21 1 4 50 20 941
2011 Person with a disability 7 20 29 16 22 1 4 40 29 95
2011 Not a person with a disability 3 10 29 26 24 2 5 54 15 1165

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 16 22 13 20 9 3 38 37 162
2017 Not a person with a disability 7 13 23 22 27 4 5 53 21 1088
2014 Person with a disability 15 9 24 24 20 5 3 48 26 97
2014 Not a person with a disability 8 15 24 21 25 2 5 49 25 938
2011 Person with a disability 14 20 20 18 24 0 4 44 35 95
2011 Not a person with a disability 5 13 24 22 29 4 5 55 19 1164

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 17 16 15 21 9 14 47 33 162
2017 Not a person with a disability 6 11 23 20 22 5 12 51 21 1089
2014 Person with a disability 9 11 19 23 19 6 14 53 24 97
2014 Not a person with a disability 7 14 22 21 22 6 9 50 24 940
2011 Person with a disability 17 11 15 20 19 12 7 48 34 95
2011 Not a person with a disability 5 11 20 18 25 8 12 55 20 1164

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 6 24 23 27 5 12 60 11 160
2017 Not a person with a disability 3 6 17 31 33 3 8 72 9 1087
2014 Person with a disability 3 13 16 26 27 4 10 62 19 97
2014 Not a person with a disability 3 6 21 35 27 1 7 67 10 942
2011 Person with a disability 11 5 24 24 31 1 4 58 17 95
2011 Not a person with a disability 3 7 19 28 33 3 8 68 10 1166

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 12 18 14 31 4 14 53 25 162
2017 Not a person with a disability 4 9 20 24 31 3 9 63 15 1090
2014 Person with a disability 10 8 27 22 21 3 8 49 21 97
2014 Not a person with a disability 5 11 22 25 28 1 8 58 17 939
2011 Person with a disability 6 8 26 22 25 2 9 54 17 95
2011 Not a person with a disability 2 7 20 23 33 3 11 66 12 1166

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 15 20 13 19 7 8 38 39 162
2017 Not a person with a disability 7 11 21 20 26 7 8 53 22 1090
2014 Person with a disability 14 16 20 16 19 6 9 40 36 97
2014 Not a person with a disability 8 14 18 18 25 8 8 51 27 941
2011 Person with a disability 18 12 26 16 19 7 2 39 33 94
2011 Not a person with a disability 7 11 21 18 25 9 8 52 22 1165

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 15 21 16 19 5 9 40 35 162
2017 Not a person with a disability 7 13 25 19 24 3 8 49 23 1092
2014 Person with a disability 13 9 27 22 14 4 12 43 26 97
2014 Not a person with a disability 8 13 28 18 22 4 7 44 24 941
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 13 10 4 5 1 6 81 9 162
2017 Not a person with a disability 74 9 6 2 2 0 6 89 5 1099
2014 Person with a disability 72 14 3 3 3 0 6 91 6 97
2014 Not a person with a disability 75 10 4 3 2 0 5 90 5 953
2011 Person with a disability 78 9 4 2 1 0 5 92 3 95
2011 Not a person with a disability 78 9 3 3 2 1 4 92 5 1165

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 17 20 14 21 8 5 36 41 161
2017 Not a person with a disability 20 24 19 11 9 9 8 53 25 1096
2014 Person with a disability 20 25 13 16 13 4 8 51 34 97
2014 Not a person with a disability 22 27 19 11 6 8 8 57 21 953

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 23 17 21 14 3 1 45 37 162
2017 Not a person with a disability 36 27 12 11 9 3 2 67 21 1096
2014 Person with a disability 36 14 21 13 13 3 0 51 27 97
2014 Not a person with a disability 36 28 14 10 7 3 2 67 19 948

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 26 15 18 21 2 2 44 41 162
2017 Not a person with a disability 23 32 16 15 8 4 2 58 24 1096
2014 Person with a disability 20 23 16 22 14 3 2 45 38 97
2014 Not a person with a disability 22 31 18 15 8 4 2 57 25 952
2011 Person with a disability 25 27 16 15 8 5 3 57 25 95
2011 Not a person with a disability 25 36 14 12 5 6 1 66 18 1167

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 12 15 14 20 23 3 33 46 162
2017 Not a person with a disability 17 21 15 11 11 22 4 51 29 1096
2014 Person with a disability 17 14 13 15 22 18 2 39 46 97
2014 Not a person with a disability 21 23 17 11 11 15 3 53 26 954
2011 Person with a disability 18 19 13 11 22 15 2 45 40 94
2011 Not a person with a disability 24 21 15 9 9 20 1 59 22 1165

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 10 16 16 25 22 2 26 53 162
2017 Not a person with a disability 10 22 16 15 11 22 3 43 35 1095
2014 Person with a disability 12 16 14 20 17 21 0 35 47 97
2014 Not a person with a disability 11 17 20 17 12 22 2 36 38 950

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 33 15 12 7 0 2 65 19 162
2017 Not a person with a disability 39 38 9 7 3 2 1 80 11 1097
2014 Person with a disability 31 33 16 12 5 2 1 66 18 97
2014 Not a person with a disability 38 38 12 8 2 1 1 78 10 949
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 29 13 12 12 1 0 62 24 162
2017 Not a person with a disability 42 32 11 10 6 0 0 74 15 1098
2014 Person with a disability 41 36 7 9 7 0 0 77 16 97
2014 Not a person with a disability 44 34 10 7 5 0 0 78 12 947
2011 Person with a disability 33 32 12 9 15 0 0 64 24 95
2011 Not a person with a disability 40 36 10 8 5 0 0 76 14 1169

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 24 18 12 9 5 0 59 22 162
2017 Not a person with a disability 40 30 14 7 4 3 2 74 11 1098
2014 Person with a disability 31 31 18 8 8 3 1 64 17 97
2014 Not a person with a disability 41 31 14 7 4 2 1 74 12 948
2011 Person with a disability 36 20 18 7 15 3 1 58 23 95
2011 Not a person with a disability 40 32 12 7 4 4 1 76 12 1168

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 29 13 17 10 0 1 59 28 162
2017 Not a person with a disability 38 36 11 9 4 1 0 75 14 1097
2014 Person with a disability 36 31 17 8 7 0 2 67 15 97
2014 Not a person with a disability 40 38 9 9 3 0 0 79 12 954
2011 Person with a disability 32 36 8 14 11 0 0 67 24 95
2011 Not a person with a disability 39 35 10 10 4 1 0 75 15 1167

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 78 8 5 1 5 0 3 89 6 162
2017 Not a person with a disability 82 10 2 1 1 0 3 95 2 1096
2014 Person with a disability 81 7 1 3 3 1 3 92 7 97
2014 Not a person with a disability 81 10 3 2 1 0 3 94 3 952
2011 Person with a disability 83 8 1 2 1 2 2 96 3 95
2011 Not a person with a disability 85 7 2 1 2 0 3 95 2 1168

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 14 10 7 17 4 19 56 31 162
2017 Not a person with a disability 36 22 9 6 10 3 13 69 19 1095
2014 Person with a disability 36 17 9 10 10 2 16 64 25 97
2014 Not a person with a disability 42 22 10 4 7 3 12 75 13 952
2011 Person with a disability 25 21 9 7 19 7 11 56 32 95
2011 Not a person with a disability 34 27 12 8 8 2 9 69 17 1166

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 24 16 11 16 0 1 56 27 162
2017 Not a person with a disability 42 27 13 8 7 1 1 71 16 1097

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 28 19 8 13 4 1 58 22 162
2017 Not a person with a disability 40 28 16 7 6 2 1 70 13 1094

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 30 16 11 16 1 0 58 27 162
2017 Not a person with a disability 39 33 15 8 5 0 0 72 13 1098
2014 Person with a disability 31 32 21 4 10 0 1 63 15 97
2014 Not a person with a disability 46 30 11 8 5 0 0 76 13 951
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 0 19 45 9 0 0 28 53 11
2017 Not a person with a disability 13 41 10 15 15 3 4 57 32 102
2014 Not a person with a disability 15 27 26 19 10 2 1 44 30 105

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 27 12 16 17 9 1 50 37 161
2017 Not a person with a disability 29 29 15 9 8 10 1 65 18 1092
2014 Person with a disability 32 22 19 8 12 6 1 58 22 94
2014 Not a person with a disability 28 29 16 9 6 11 1 65 17 937
2011 Person with a disability 22 20 18 11 22 7 0 45 35 95
2011 Not a person with a disability 26 28 15 9 6 13 2 64 19 1162

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 27 10 19 21 3 1 48 41 160
2017 Not a person with a disability 26 31 17 13 9 2 1 59 23 1091
2014 Person with a disability 30 24 15 14 12 6 0 57 27 95
2014 Not a person with a disability 26 32 18 12 8 3 1 60 21 939
2011 Person with a disability 23 27 18 11 20 1 0 51 31 95
2011 Not a person with a disability 28 33 17 11 7 3 0 64 18 1164

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 22 17 18 19 9 1 40 41 160
2017 Not a person with a disability 18 32 19 14 9 8 0 55 25 1095
2014 Person with a disability 18 34 17 11 11 8 1 56 25 96
2014 Not a person with a disability 15 32 22 14 7 9 0 52 23 946
2011 Person with a disability 18 18 18 20 15 12 0 40 39 95
2011 Not a person with a disability 19 29 20 13 8 10 1 54 24 1165

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 19 15 13 24 9 1 43 40 161
2017 Not a person with a disability 22 28 16 12 13 9 0 54 28 1096
2014 Person with a disability 25 31 10 11 18 4 0 59 30 96
2014 Not a person with a disability 21 29 18 15 10 8 0 54 26 945
2011 Person with a disability 18 19 20 12 18 14 0 43 34 95
2011 Not a person with a disability 23 31 14 12 8 12 0 61 23 1166

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 21 15 20 25 6 1 35 49 161
2017 Not a person with a disability 18 30 16 16 14 5 0 51 32 1095
2014 Person with a disability 16 21 18 20 15 9 0 41 39 96
2014 Not a person with a disability 16 32 17 18 10 5 0 51 31 946
2011 Person with a disability 17 24 15 22 20 2 0 42 43 95
2011 Not a person with a disability 18 35 15 18 9 5 0 55 29 1165
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 33 18 18 10 2 0 53 29 160
2017 Not a person with a disability 25 39 16 12 5 2 1 66 17 1096
2014 Person with a disability 30 39 10 13 7 0 2 70 20 97
2014 Not a person with a disability 26 41 16 9 6 2 0 69 15 956
2011 Person with a disability 31 26 15 14 12 3 0 59 26 95
2011 Not a person with a disability 31 37 17 9 4 1 0 70 13 1168

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 32 16 9 6 6 1 66 17 161
2017 Not a person with a disability 33 38 13 5 2 7 1 78 8 1095
2014 Person with a disability 36 39 12 4 3 5 2 80 7 97
2014 Not a person with a disability 34 36 15 5 2 7 1 76 8 953
2011 Person with a disability 31 33 19 6 4 7 0 68 11 95
2011 Not a person with a disability 36 35 14 5 2 8 1 77 8 1168

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 29 13 12 17 2 2 57 30 161
2017 Not a person with a disability 30 34 13 10 6 4 2 68 17 1098
2014 Person with a disability 33 30 9 10 12 5 2 67 24 97
2014 Not a person with a disability 32 33 14 9 6 5 2 69 16 952
2011 Person with a disability 24 29 12 6 23 3 2 56 31 94
2011 Not a person with a disability 32 35 10 9 6 6 2 72 17 1166

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 25 21 11 19 8 3 42 35 161
2017 Not a person with a disability 14 27 21 17 9 7 4 46 30 1095
2014 Person with a disability 16 21 18 22 13 8 2 41 39 97
2014 Not a person with a disability 14 24 24 16 11 7 4 43 31 953
2011 Person with a disability 9 21 25 11 24 4 5 34 38 95
2011 Not a person with a disability 11 26 20 14 11 12 6 45 31 1165

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 12 11 15 34 10 1 33 55 161
2017 Not a person with a disability 15 22 16 15 17 13 2 44 37 1099
2014 Person with a disability 17 20 13 14 28 8 0 40 46 97
2014 Not a person with a disability 17 22 19 16 15 9 2 44 35 956
2011 Person with a disability 15 15 21 15 25 9 0 33 44 95
2011 Not a person with a disability 19 23 16 14 12 15 1 49 31 1162

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 57 13 11 4 4 3 9 79 9 161
2017 Not a person with a disability 65 13 6 2 2 2 9 89 5 1098
2014 Person with a disability 69 15 3 3 3 0 6 90 7 97
2014 Not a person with a disability 67 13 6 2 2 2 8 88 5 952

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 11 9 3 7 3 3 80 11 162
2017 Not a person with a disability 74 10 5 3 3 3 3 89 6 1098
2014 Person with a disability 73 15 2 2 4 3 0 92 7 97
2014 Not a person with a disability 70 13 5 4 2 3 3 88 7 952
2011 Person with a disability 78 12 4 2 2 0 2 91 4 95
2011 Not a person with a disability 81 10 2 3 2 1 2 93 5 1166

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 15 19 14 30 12 2 28 50 162
2017 Not a person with a disability 11 18 23 14 17 11 5 35 37 1098
2014 Person with a disability 10 10 26 14 24 11 5 24 45 97
2014 Not a person with a disability 10 18 25 17 15 11 4 34 37 949
2011 Person with a disability 7 13 19 17 27 13 4 24 53 95
2011 Not a person with a disability 13 20 26 13 13 11 4 38 32 1165

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 13 16 16 37 6 4 24 59 162
2017 Not a person with a disability 9 18 19 17 22 8 6 32 45 1098
2014 Person with a disability 14 11 13 19 29 9 5 29 55 97
2014 Not a person with a disability 11 17 22 18 21 6 5 31 44 954
2011 Person with a disability 8 13 21 16 32 8 2 24 53 95
2011 Not a person with a disability 12 23 19 14 18 8 6 40 38 1165

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 14 20 18 33 7 1 23 55 162
2017 Not a person with a disability 8 24 23 19 16 8 2 35 39 1099

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 22 19 4 13 4 2 61 18 162
2017 Not a person with a disability 36 29 15 5 4 7 3 73 10 1098
2014 Person with a disability 46 21 9 8 9 7 1 73 18 97
2014 Not a person with a disability 37 29 16 4 3 9 2 74 8 953

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 34 15 10 12 2 0 63 22 161
2017 Not a person with a disability 36 35 13 7 4 4 1 75 11 1096
2014 Person with a disability 39 26 14 16 4 0 0 65 21 97
2014 Not a person with a disability 33 37 15 6 2 6 1 75 9 953
2011 Person with a disability 37 23 19 14 6 1 0 61 20 95
2011 Not a person with a disability 36 32 13 8 4 5 1 73 13 1167

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 28 9 19 10 0 0 61 30 161
2017 Not a person with a disability 44 35 10 6 4 0 0 80 10 1097
2014 Person with a disability 47 29 8 7 9 0 0 76 16 97
2014 Not a person with a disability 44 37 11 5 3 0 0 82 8 951
2011 Person with a disability 41 26 13 12 8 0 0 67 20 95
2011 Not a person with a disability 47 34 9 5 4 1 0 82 9 1168

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 24 12 18 20 1 1 50 38 161
2017 Not a person with a disability 30 32 19 9 9 0 1 62 18 1099
2014 Person with a disability 32 27 15 14 13 0 0 58 27 97
2014 Not a person with a disability 29 32 19 11 7 1 1 62 18 954
2011 Person with a disability 33 20 17 18 12 1 0 53 30 95
2011 Not a person with a disability 31 34 17 10 6 1 1 67 16 1166

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 26 14 17 18 0 1 51 35 160
2017 Not a person with a disability 30 36 16 10 6 0 0 67 17 1099
2014 Person with a disability 28 33 13 15 9 2 0 62 25 97
2014 Not a person with a disability 30 34 19 10 5 1 0 65 15 952
2011 Person with a disability 29 23 21 12 15 0 0 53 26 95
2011 Not a person with a disability 32 38 15 10 4 1 0 71 14 1165

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 14 24 11 29 7 1 31 43 159
2017 Not a person with a disability 22 17 22 15 15 7 2 43 33 1099
2014 Person with a disability 23 12 17 15 23 6 3 39 42 97
2014 Not a person with a disability 20 20 21 13 14 9 2 46 30 952
2011 Person with a disability 23 13 14 9 30 11 1 41 43 94
2011 Not a person with a disability 22 22 19 12 12 10 2 51 28 1167
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 20 40 40 161
2017 Not a person with a disability 19 48 33 1092
2014 Person with a disability 11 49 39 95
2014 Not a person with a disability 25 46 29 943
2011 Person with a disability 21 42 37 95
2011 Not a person with a disability 24 48 29 1168

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 14 3 41 21 3 16 32
2017 Not a person with a disability 27 7 28 16 8 14 198
2014 Person with a disability 26 17 17 17 9999 23 11
2014 Not a person with a disability 23 9 19 30 9999 18 220
2011 Person with a disability 15 5 30 35 9999 15 20
2011 Not a person with a disability 23 9 19 24 9999 25 270
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 31 69 162
2017 Not a person with a disability 18 82 1092
2014 Person with a disability 37 63 97
2014 Not a person with a disability 21 79 950

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 50
2017 Not a person with a disability 30 200
2014 Person with a disability 47 34
2014 Not a person with a disability 33 200

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 70 50
2017 Not a person with a disability 55 200
2014 Person with a disability 67 34
2014 Not a person with a disability 61 200

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 200
2014 Not a person with a disability 3 200

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 50
2017 Not a person with a disability 0 200
2014 Person with a disability 0 34

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 50
2017 Not a person with a disability 37 200
2014 Person with a disability 42 34
2014 Not a person with a disability 40 200

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 50
2017 Not a person with a disability 4 200
2014 Not a person with a disability 4 200

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 50
2017 Not a person with a disability 43 201
2014 Person with a disability 42 34
2014 Not a person with a disability 41 200

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 50
2017 Not a person with a disability 29 201
2014 Person with a disability 43 34
2014 Not a person with a disability 36 200

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 50
2017 Not a person with a disability 23 201
2014 Person with a disability 31 34
2014 Not a person with a disability 26 200

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 50
2017 Not a person with a disability 34 201
2014 Person with a disability 43 34
2014 Not a person with a disability 23 200

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 50
2017 Not a person with a disability 18 201
2014 Person with a disability 17 34
2014 Not a person with a disability 18 200

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 68 50
2017 Not a person with a disability 65 201
2014 Person with a disability 64 34
2014 Not a person with a disability 63 200

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 50
2017 Not a person with a disability 27 201
2014 Person with a disability 20 34
2014 Not a person with a disability 20 200

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 201
2014 Person with a disability 0 34
2014 Not a person with a disability 3 200

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 50
2017 Not a person with a disability 16 201
2014 Person with a disability 16 34
2014 Not a person with a disability 14 200

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 50
2017 Not a person with a disability 24 201
2014 Person with a disability 25 34
2014 Not a person with a disability 19 200

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 52 50
2017 Not a person with a disability 38 201
2014 Person with a disability 57 34
2014 Not a person with a disability 39 200

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 50
2017 Not a person with a disability 32 201
2014 Person with a disability 40 34
2014 Not a person with a disability 40 200

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 50
2017 Not a person with a disability 11 201
2014 Person with a disability 23 34
2014 Not a person with a disability 16 200

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 51 50
2017 Not a person with a disability 63 201
2014 Person with a disability 63 34
2014 Not a person with a disability 66 200

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 50
2017 Not a person with a disability 16 201
2014 Person with a disability 24 34
2014 Not a person with a disability 19 200

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 5 201
2014 Not a person with a disability 5 200

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 37 50
2017 Not a person with a disability 20 201
2014 Person with a disability 24 34
2014 Not a person with a disability 21 200

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 50
2017 Not a person with a disability 6 201
2014 Not a person with a disability 7 200

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 50
2017 Not a person with a disability 8 201
2014 Not a person with a disability 11 200

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 201
2014 Not a person with a disability 18 200

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 201
2014 Person with a disability 14 34
2014 Not a person with a disability 11 200

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 50
2017 Not a person with a disability 21 201
2014 Person with a disability 25 34
2014 Not a person with a disability 21 200

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 39
2017 Not a person with a disability 15 184
2014 Not a person with a disability 16 173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 39
2017 Not a person with a disability 20 184
2014 Person with a disability 18 32
2014 Not a person with a disability 20 173

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 184
2014 Not a person with a disability 14 173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 184
2014 Person with a disability 0 32
2014 Not a person with a disability 5 173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 39
2017 Not a person with a disability 11 184
2014 Not a person with a disability 19 173

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 184
2014 Not a person with a disability 9 173

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 39
2014 Person with a disability 0 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 39
2017 Not a person with a disability 11 184
2014 Person with a disability 17 32
2014 Not a person with a disability 13 173

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 39
2017 Not a person with a disability 9 184
2014 Not a person with a disability 11 173

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 39
2017 Not a person with a disability 19 184
2014 Person with a disability 41 32
2014 Not a person with a disability 23 173

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 184
2014 Not a person with a disability 8 173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 52 39
2017 Not a person with a disability 31 184
2014 Person with a disability 37 32
2014 Not a person with a disability 38 173

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 39
2014 Person with a disability 0 32
2014 Not a person with a disability 3 173

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 72 39
2017 Not a person with a disability 52 184
2014 Person with a disability 64 32
2014 Not a person with a disability 52 173

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 184
2014 Person with a disability 20 32
2014 Not a person with a disability 22 173

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 100 0 50
2017 Not a person with a disability 97 3 200

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 15 19 6 15 30 3 40 31 162
2017 Not a person with a disability 13 14 16 6 7 35 9 48 23 1095
2014 Person with a disability 11 16 18 15 13 23 4 37 39 96
2014 Not a person with a disability 12 15 20 7 6 32 7 46 22 952

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 25 16 10 13 12 2 54 27 162
2017 Not a person with a disability 26 28 15 7 6 15 3 66 15 1094
2014 Person with a disability 31 21 20 14 7 5 2 56 23 96
2014 Not a person with a disability 24 29 19 5 4 16 2 66 11 957
2011 Person with a disability 31 22 20 12 8 6 1 57 22 95
2011 Not a person with a disability 36 31 15 4 2 11 1 76 8 1162
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 48 11 11 3 1 0 74 15 162
2017 Not a person with a disability 18 48 13 14 4 2 1 68 19 1099
2014 Person with a disability 35 41 11 8 4 1 0 77 12 97
2014 Not a person with a disability 21 43 14 12 7 2 1 66 20 955
2011 Person with a disability 19 51 11 14 5 1 0 70 19 95
2011 Not a person with a disability 17 47 14 14 5 1 1 65 20 1170

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 20 20 9 16 21 4 39 33 162
2017 Not a person with a disability 9 24 21 12 8 22 5 44 28 1097
2014 Person with a disability 12 28 14 12 15 16 3 49 34 97
2014 Not a person with a disability 11 23 20 14 11 18 2 43 32 958
2011 Person with a disability 3 23 18 14 14 22 6 37 38 95
2011 Not a person with a disability 11 28 21 10 5 23 3 52 20 1170

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 30 19 7 6 17 1 63 15 162
2017 Not a person with a disability 30 31 14 5 3 16 1 73 10 1097
2014 Person with a disability 27 32 10 9 6 15 0 70 17 97
2014 Not a person with a disability 28 34 17 6 1 14 1 72 9 955
2011 Person with a disability 20 28 19 9 5 17 1 59 18 95
2011 Not a person with a disability 29 30 15 4 2 19 1 74 8 1167

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 26 18 12 10 17 0 52 27 161
2017 Not a person with a disability 24 30 17 7 5 17 1 66 14 1099
2014 Person with a disability 26 25 18 10 6 15 1 60 19 96
2014 Not a person with a disability 22 30 17 9 4 17 1 64 15 955
2011 Person with a disability 19 22 17 15 12 16 0 49 31 95
2011 Not a person with a disability 26 30 15 6 2 20 1 70 11 1169
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 19 81 162
2017 Not a person with a disability 6 94 1089
2014 Person with a disability 26 74 96
2014 Not a person with a disability 7 93 951

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 31
2017 Not a person with a disability 20 65
2014 Person with a disability 32 25
2014 Not a person with a disability 35 62

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 85 31
2017 Not a person with a disability 78 65
2014 Person with a disability 83 25
2014 Not a person with a disability 73 62

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2014 Person with a disability 0 25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2017 Not a person with a disability 0 65
2014 Person with a disability 0 25
2014 Not a person with a disability 0 62

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 31
2017 Not a person with a disability 18 65
2014 Person with a disability 25 25
2014 Not a person with a disability 24 62

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2017 Not a person with a disability 11 65
2014 Person with a disability 21 25

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 27 65
2014 Not a person with a disability 26 62

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 31
2017 Not a person with a disability 30 65
2014 Not a person with a disability 35 62

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2017 Not a person with a disability 15 65
2014 Not a person with a disability 12 62

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 65
2014 Not a person with a disability 8 62

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 31
2017 Not a person with a disability 24 65
2014 Person with a disability 22 25
2014 Not a person with a disability 18 62

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 31
2017 Not a person with a disability 22 65
2014 Person with a disability 31 25
2014 Not a person with a disability 18 62

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 65
2014 Not a person with a disability 14 62

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 31
2017 Not a person with a disability 8 65
2014 Person with a disability 58 25
2014 Not a person with a disability 9 62

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2014 Person with a disability 0 25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 31
2017 Not a person with a disability 18 65
2014 Not a person with a disability 33 62

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 31
2017 Not a person with a disability 31 65
2014 Person with a disability 32 25
2014 Not a person with a disability 38 62

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 31
2017 Not a person with a disability 14 65
2014 Not a person with a disability 10 62

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 31
2017 Not a person with a disability 14 65
2014 Person with a disability 26 25
2014 Not a person with a disability 14 62

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 31
2014 Not a person with a disability 0 62

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 31
2017 Not a person with a disability 9 65

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 31
2017 Not a person with a disability 53 65
2014 Person with a disability 47 25
2014 Not a person with a disability 46 62

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 58
2014 Not a person with a disability 15 57

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 26
2017 Not a person with a disability 0 58
2014 Person with a disability 0 23

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 26
2014 Not a person with a disability 8 57

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 26
2014 Person with a disability 0 23

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 26
2017 Not a person with a disability 12 58
2014 Person with a disability 24 23
2014 Not a person with a disability 27 57

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 26
2017 Not a person with a disability 29 58
2014 Not a person with a disability 26 57

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 9 58
2014 Not a person with a disability 9 57

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 62 26
2017 Not a person with a disability 49 58
2014 Person with a disability 28 23
2014 Not a person with a disability 43 57

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 76 26
2017 Not a person with a disability 61 58
2014 Person with a disability 71 23
2014 Not a person with a disability 62 57

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 26

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 58
2014 Not a person with a disability 16 57

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 96 4 31
2017 Not a person with a disability 95 5 64

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 13 18 7 10 34 5 42 28 161
2017 Not a person with a disability 14 15 18 3 4 39 8 55 12 1090
2014 Person with a disability 8 15 22 9 11 29 5 36 31 97
2014 Not a person with a disability 14 16 19 3 2 39 6 55 9 947

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 30 14 8 8 17 2 63 20 160
2017 Not a person with a disability 29 29 14 3 3 19 2 73 8 1092
2014 Person with a disability 27 35 8 10 9 8 3 70 21 97
2014 Not a person with a disability 28 28 16 3 2 21 2 73 6 952
2011 Person with a disability 36 19 18 7 9 8 2 61 19 95
2011 Not a person with a disability 41 29 12 2 1 13 1 81 4 1169
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 19 24 12 18 2 0 45 31 162
2017 Not a person with a disability 31 24 21 12 10 0 1 56 22 1096

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 23 14 7 2 2 4 75 10 162
2017 Not a person with a disability 49 26 15 5 2 0 3 78 7 1095

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 22 12 3 4 2 6 80 7 161
2017 Not a person with a disability 52 23 12 4 2 1 5 80 7 1093

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 19 8 6 1 6 9 83 8 162
2017 Not a person with a disability 61 19 8 3 2 3 5 85 6 1094

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 12 5 1 2 1 20 90 3 160
2017 Not a person with a disability 63 14 6 2 1 0 14 89 4 1092

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 22 21 17 14 1 1 46 32 161
2017 Not a person with a disability 32 30 18 10 9 0 1 63 19 1095

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 24 22 14 14 2 5 47 29 161
2017 Not a person with a disability 32 26 19 11 7 1 3 61 19 1095

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 20 21 9 11 1 5 56 21 161
2017 Not a person with a disability 43 26 15 7 4 1 3 72 11 1095

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 27 14 15 10 1 1 60 26 162
2017 Not a person with a disability 45 27 15 7 5 0 2 73 12 1096

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 22 14 7 5 2 2 74 12 162
2017 Not a person with a disability 52 28 10 4 2 1 3 83 6 1094

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 18 18 11 7 1 3 62 19 161
2017 Not a person with a disability 50 23 13 6 4 0 5 77 10 1096

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 18 9 6 7 2 2 77 13 161
2017 Not a person with a disability 72 13 6 3 3 0 4 88 6 1093

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 21 6 3 3 1 3 88 6 162
2017 Not a person with a disability 72 18 4 2 1 0 3 92 3 1096

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 24 15 9 8 1 2 67 17 161
2017 Not a person with a disability 59 18 10 4 5 0 2 79 10 1093

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 6 1 1 1 0 52 94 5 159
2017 Not a person with a disability 48 6 2 1 0 0 44 95 2 1090

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 16 12 12 5 1 9 68 19 160
2017 Not a person with a disability 52 20 11 4 3 0 10 80 8 1096

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 15 15 20 27 1 2 35 49 162
2017 Not a person with a disability 28 20 18 14 19 0 1 49 33 1096

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 24 15 10 9 1 3 64 20 162
2017 Not a person with a disability 51 29 10 4 2 0 3 83 6 1096

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 27 30 14 17 3 0 38 31 161
2017 Not a person with a disability 17 36 32 10 4 0 0 54 15 1096

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 20 29 18 11 1 0 29 41 162
2017 Not a person with a disability 8 15 35 26 15 0 0 42 23 1093

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 16 22 14 29 8 1 29 47 162
2017 Not a person with a disability 15 30 23 13 11 6 1 49 27 1097

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 22 16 15 34 3 2 31 51 162
2017 Not a person with a disability 16 30 20 16 13 3 2 48 31 1098
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 55 45 162
2017 Not a person with a disability 15 85 1094
2014 Person with a disability 50 50 97
2014 Not a person with a disability 14 86 945

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 76 24 88
2017 Not a person with a disability 73 27 162
2014 Person with a disability 80 20 49
2014 Not a person with a disability 82 18 128

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 29 3 13 13 1 0 70 27 67
2017 Not a person with a disability 45 32 4 11 6 2 0 78 17 117
2014 Person with a disability 34 29 6 22 9 0 0 62 31 39
2014 Not a person with a disability 42 37 6 7 5 2 0 80 13 103
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 20 8 3 6 23 2 51 49 160
2017 Not a person with a disability 45 22 10 4 3 14 2 53 47 1094

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 58
2017 Not a person with a disability 24 418

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 58
2017 Not a person with a disability 38 418

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 58
2017 Not a person with a disability 15 418

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 58
2017 Not a person with a disability 40 418

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 58
2017 Not a person with a disability 1 418

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 58
2017 Not a person with a disability 31 418

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 11 57 20 3 2 7 56
2017 Not a person with a disability 14 68 9 4 2 4 393

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 17 17 15 16 2 13 43 37 59
2017 Not a person with a disability 14 32 14 14 12 2 11 53 30 426

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 10 18 15 15 7 22 32 42 59
2017 Not a person with a disability 12 23 14 14 13 5 19 47 35 426
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