2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 48 0 7 3 0 0 90 10 64
2017 Non-Aboriginal 40 41 4 11 4 0 0 81 15 1191
2014 Aboriginal 48 25 9 12 5 0 0 73 18 54
2014 Non-Aboriginal 37 45 5 10 4 0 0 82 14 974
2011 Aboriginal 50 42 3 3 2 0 0 92 5 62
2011 Non-Aboriginal 46 40 4 8 2 0 0 86 10 1203

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 91 9 0 0 0 0 0 100 0 64
2017 Non-Aboriginal 80 15 2 2 0 0 0 96 2 1189
2014 Aboriginal 76 12 2 4 5 0 0 89 10 54
2014 Non-Aboriginal 79 15 2 2 1 0 1 95 3 983
2011 Aboriginal 89 8 3 0 0 0 0 97 0 62
2011 Non-Aboriginal 85 10 1 1 1 0 0 96 2 1201

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 5 10 1 5 1 8 83 7 63
2017 Non-Aboriginal 68 12 4 2 2 0 12 91 4 1192
2014 Aboriginal 70 6 6 0 4 0 13 88 5 54
2014 Non-Aboriginal 70 10 3 2 1 0 14 93 4 982
2011 Aboriginal 76 10 3 2 2 0 8 93 4 62
2011 Non-Aboriginal 76 8 2 1 1 0 11 96 2 1202

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 35 3 8 13 0 3 75 22 64
2017 Non-Aboriginal 35 30 11 11 6 0 6 70 18 1193
2014 Aboriginal 45 31 5 8 9 0 3 78 17 54
2014 Non-Aboriginal 35 32 11 9 6 0 7 71 17 980
2011 Aboriginal 52 21 3 11 10 0 3 75 22 62
2011 Non-Aboriginal 36 30 9 10 7 0 8 71 19 1198

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 38 6 8 2 1 0 84 10 64
2017 Non-Aboriginal 37 42 8 9 4 0 0 79 13 1192
2014 Aboriginal 41 31 12 9 7 0 0 72 16 54
2014 Non-Aboriginal 33 45 9 10 4 0 0 77 14 985
2011 Aboriginal 40 45 3 8 3 0 0 85 11 62
2011 Non-Aboriginal 45 39 6 7 3 0 0 84 10 1198

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 44 16 5 6 0 0 73 11 64
2017 Non-Aboriginal 34 33 19 7 6 0 1 68 13 1194
2014 Aboriginal 33 30 22 9 5 0 0 63 14 53
2014 Non-Aboriginal 34 31 21 8 5 0 0 66 14 983
2011 Aboriginal 34 32 18 8 6 0 2 67 15 62
2011 Non-Aboriginal 36 33 17 8 5 0 0 69 13 1201

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 41 7 8 2 0 0 84 9 64
2017 Non-Aboriginal 45 31 12 7 5 0 0 76 11 1194
2014 Aboriginal 48 26 8 9 8 0 0 74 17 53
2014 Non-Aboriginal 43 34 13 6 5 0 0 77 10 982
2011 Aboriginal 50 26 10 6 8 0 0 76 15 62
2011 Non-Aboriginal 43 34 11 7 5 0 0 77 12 1198

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 31 10 11 5 0 0 74 16 64
2017 Non-Aboriginal 36 36 11 11 5 0 0 73 17 1192
2014 Aboriginal 43 31 5 11 10 0 0 74 21 54
2014 Non-Aboriginal 34 35 11 12 6 1 1 71 18 985

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 37 8 11 11 0 2 70 22 64
2017 Non-Aboriginal 29 29 17 12 11 0 1 59 23 1193
2014 Aboriginal 31 28 10 17 12 0 2 60 29 53
2014 Non-Aboriginal 29 32 15 13 9 1 1 63 22 982
2011 Aboriginal 40 24 13 15 5 0 3 67 20 62
2011 Non-Aboriginal 30 33 16 10 7 1 2 65 18 1198

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 28 5 11 5 21 41 21 64
2017 Non-Aboriginal 21 16 14 9 13 4 23 51 30 1195
2014 Aboriginal 27 8 13 6 18 3 25 48 34 54
2014 Non-Aboriginal 22 16 14 8 15 3 23 51 31 979
2011 Aboriginal 20 17 15 5 23 2 18 46 35 60
2011 Non-Aboriginal 22 14 14 10 13 5 23 50 31 1200

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 39 19 7 8 0 0 66 15 64
2017 Non-Aboriginal 31 41 13 9 6 0 0 71 15 1195
2014 Aboriginal 23 35 24 9 9 0 0 58 18 54
2014 Non-Aboriginal 30 43 15 7 5 0 0 73 12 981
2011 Aboriginal 40 32 13 5 10 0 0 73 15 62
2011 Non-Aboriginal 33 42 14 6 4 0 0 76 10 1203

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 34 14 16 17 0 0 53 33 64
2017 Non-Aboriginal 18 34 16 17 14 0 0 52 32 1194
2014 Aboriginal 21 29 13 14 23 0 0 50 37 54
2014 Non-Aboriginal 20 36 16 15 12 0 0 56 27 983
2011 Aboriginal 27 35 15 13 10 0 0 63 23 62
2011 Non-Aboriginal 22 35 19 13 10 0 0 57 23 1201

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 40 3 6 2 0 0 89 8 64
2017 Non-Aboriginal 39 41 9 7 3 0 0 81 10 1193

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 29 5 8 5 2 0 82 13 64
2017 Non-Aboriginal 46 36 11 4 3 0 0 82 7 1192
2014 Aboriginal 45 34 9 6 5 0 0 79 12 54
2014 Non-Aboriginal 43 41 8 5 3 0 0 84 8 984
2011 Aboriginal 55 31 10 0 2 3 0 88 2 62
2011 Non-Aboriginal 46 38 9 4 2 1 0 85 6 1200

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 32 17 14 15 0 0 54 28 64
2017 Non-Aboriginal 19 34 19 15 13 0 0 53 28 1195

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 30 7 3 2 0 0 88 5 64
2017 Non-Aboriginal 50 31 11 4 2 0 0 82 7 1192
2014 Aboriginal 55 35 8 2 0 0 0 91 2 54
2014 Non-Aboriginal 61 25 10 2 2 0 0 87 4 985
2011 Aboriginal 55 32 6 3 2 0 2 89 5 62
2011 Non-Aboriginal 56 31 9 3 2 0 0 87 4 1202

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 33 20 14 13 0 0 53 27 64
2017 Non-Aboriginal 12 27 19 19 21 1 1 40 40 1191
2014 Aboriginal 15 41 8 17 17 0 3 57 34 54
2014 Non-Aboriginal 11 31 20 20 17 1 1 43 37 984
2011 Aboriginal 18 30 13 11 26 2 0 48 38 61
2011 Non-Aboriginal 12 28 23 20 14 2 1 42 34 1201

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 24 23 16 13 1 0 48 29 64
2017 Non-Aboriginal 16 25 19 19 19 1 2 42 39 1189
2014 Aboriginal 14 26 21 15 17 0 7 42 35 53
2014 Non-Aboriginal 16 26 23 18 15 0 2 43 34 985

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 53 11 8 6 0 0 75 14 64
2017 Non-Aboriginal 22 38 19 12 9 1 0 60 21 1185
2014 Aboriginal 30 24 23 14 7 0 2 55 21 54
2014 Non-Aboriginal 24 38 18 13 6 1 1 63 19 982
2011 Aboriginal 42 35 11 6 2 2 2 80 8 62
2011 Non-Aboriginal 34 40 13 6 4 1 2 77 10 1200

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 34 13 11 5 0 0 70 16 64
2017 Non-Aboriginal 38 36 15 6 5 0 0 74 11 1190
2014 Aboriginal 36 29 18 11 6 0 0 65 17 54
2014 Non-Aboriginal 41 37 12 6 4 0 0 78 10 981
2011 Aboriginal 48 34 3 10 5 0 0 82 15 62
2011 Non-Aboriginal 40 39 12 6 3 0 0 79 9 1200

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 42 3 3 0 2 5 94 3 63
2017 Non-Aboriginal 57 23 7 2 0 1 9 90 3 1193
2014 Aboriginal 55 30 5 2 4 0 5 89 6 54
2014 Non-Aboriginal 54 28 8 1 1 0 8 89 2 982
2011 Aboriginal 48 37 8 3 2 0 2 87 5 62
2011 Non-Aboriginal 51 26 10 2 2 1 9 85 5 1198

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 11 30 26 24 2 3 52 16 64
2017 Non-Aboriginal 5 11 29 25 23 2 5 52 17 1190
2014 Aboriginal 10 8 24 30 26 2 0 57 19 54
2014 Non-Aboriginal 5 14 29 26 20 1 5 49 20 982
2011 Aboriginal 3 13 25 25 30 0 5 57 17 61
2011 Non-Aboriginal 4 11 29 26 24 2 5 53 16 1198

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 11 25 29 27 0 3 58 16 64
2017 Non-Aboriginal 8 13 23 20 26 5 5 50 24 1186
2014 Aboriginal 9 18 23 16 33 2 0 50 27 54
2014 Non-Aboriginal 9 15 24 21 24 2 5 49 25 980
2011 Aboriginal 7 16 16 20 38 2 2 59 24 61
2011 Non-Aboriginal 6 13 24 22 28 4 5 54 20 1197

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 7 6 27 22 24 10 5 54 15 63
2017 Non-Aboriginal 6 12 22 19 22 6 13 50 23 1188
2014 Aboriginal 12 10 24 23 21 5 6 49 24 54
2014 Non-Aboriginal 7 14 21 21 22 6 10 51 24 982
2011 Aboriginal 3 15 20 20 30 5 8 57 21 61
2011 Non-Aboriginal 6 11 20 18 24 8 12 54 21 1197

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 1 5 15 40 33 2 5 78 6 64
2017 Non-Aboriginal 3 6 18 29 32 3 9 70 10 1183
2014 Aboriginal 7 2 16 32 38 3 2 74 9 54
2014 Non-Aboriginal 3 7 21 34 26 2 7 66 11 984
2011 Aboriginal 3 3 21 21 46 0 5 71 7 61
2011 Non-Aboriginal 3 7 20 28 32 3 8 67 11 1199

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 2 13 18 21 43 0 3 66 15 64
2017 Non-Aboriginal 5 9 20 23 30 3 10 61 16 1188
2014 Aboriginal 5 13 17 20 36 3 6 61 20 54
2014 Non-Aboriginal 5 11 23 25 27 1 8 57 18 981
2011 Aboriginal 2 2 15 23 43 8 8 78 4 61
2011 Non-Aboriginal 3 8 20 23 32 3 11 64 12 1199

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 7 23 15 26 14 3 50 22 64
2017 Non-Aboriginal 9 12 21 19 25 6 8 51 24 1188
2014 Aboriginal 9 18 10 13 36 3 12 58 31 54
2014 Non-Aboriginal 9 14 19 18 24 8 8 50 28 983
2011 Aboriginal 8 16 16 20 26 10 3 53 28 61
2011 Non-Aboriginal 8 11 22 18 25 9 8 51 23 1197

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 9 20 29 25 0 5 57 22 64
2017 Non-Aboriginal 8 13 25 19 24 4 8 48 24 1190
2014 Aboriginal 13 12 23 18 23 3 6 46 29 54
2014 Non-Aboriginal 8 13 29 18 21 4 7 44 23 983
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 11 7 0 5 0 7 87 5 64
2017 Non-Aboriginal 72 10 6 2 2 0 6 88 5 1197
2014 Aboriginal 75 6 6 6 4 0 3 83 11 54
2014 Non-Aboriginal 75 11 4 3 2 0 5 91 5 995
2011 Aboriginal 77 8 2 5 5 0 3 88 10 62
2011 Non-Aboriginal 78 9 3 2 2 1 4 93 4 1197

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 24 22 11 11 7 6 49 26 64
2017 Non-Aboriginal 19 23 19 12 10 9 8 51 27 1193
2014 Aboriginal 18 25 10 18 12 5 12 52 36 54
2014 Non-Aboriginal 22 27 18 11 7 7 8 57 21 995

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 22 17 8 15 2 3 59 24 64
2017 Non-Aboriginal 34 27 12 12 9 3 2 64 23 1194
2014 Aboriginal 34 20 11 10 17 6 2 59 29 54
2014 Non-Aboriginal 36 27 15 11 7 3 2 66 19 990

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 31 14 16 15 1 5 52 33 64
2017 Non-Aboriginal 22 32 16 15 10 3 1 57 26 1194
2014 Aboriginal 19 31 17 6 19 6 0 54 28 54
2014 Non-Aboriginal 22 30 18 16 8 4 2 56 26 994
2011 Aboriginal 29 27 6 19 10 6 2 61 32 62
2011 Non-Aboriginal 25 36 15 11 5 6 2 66 18 1199

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 9 19 14 14 11 26 6 42 38 64
2017 Non-Aboriginal 17 20 15 11 12 22 3 49 31 1194
2014 Aboriginal 18 24 11 9 16 12 9 53 32 54
2014 Non-Aboriginal 21 22 17 11 11 15 3 52 28 996
2011 Aboriginal 20 21 13 15 13 18 0 50 34 61
2011 Non-Aboriginal 24 21 15 9 10 20 2 58 23 1197

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 15 16 7 21 23 5 38 39 64
2017 Non-Aboriginal 10 21 16 16 12 22 2 41 37 1193
2014 Aboriginal 15 16 8 15 22 20 4 41 49 54
2014 Non-Aboriginal 11 17 20 17 12 22 2 36 38 992

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 38 9 11 2 1 5 77 14 64
2017 Non-Aboriginal 38 38 10 8 4 1 1 78 12 1195
2014 Aboriginal 34 28 16 8 7 5 2 67 16 54
2014 Non-Aboriginal 38 38 12 8 2 1 1 77 10 992
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 20 5 16 11 0 0 69 27 64
2017 Non-Aboriginal 40 33 11 10 6 0 0 73 16 1196
2014 Aboriginal 40 37 6 8 9 0 0 77 16 54
2014 Non-Aboriginal 44 34 9 8 5 0 0 78 12 989
2011 Aboriginal 50 31 3 13 3 0 0 81 16 62
2011 Non-Aboriginal 38 36 11 8 6 0 0 75 15 1201

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 28 13 5 8 5 0 74 13 64
2017 Non-Aboriginal 39 30 14 8 5 3 2 72 13 1196
2014 Aboriginal 38 37 6 8 9 0 3 77 17 54
2014 Non-Aboriginal 40 31 15 8 4 2 1 73 12 990
2011 Aboriginal 45 35 10 3 5 2 0 82 8 62
2011 Non-Aboriginal 39 31 12 7 5 4 1 74 13 1200

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 35 9 13 6 0 0 71 19 64
2017 Non-Aboriginal 37 35 11 10 5 1 1 73 16 1195
2014 Aboriginal 46 33 3 10 9 0 0 79 18 54
2014 Non-Aboriginal 39 38 10 9 4 0 0 78 12 996
2011 Aboriginal 47 27 10 13 3 0 0 74 16 62
2011 Non-Aboriginal 38 36 10 10 5 1 0 75 15 1199

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 85 10 0 1 3 0 1 96 4 64
2017 Non-Aboriginal 81 10 3 1 2 0 3 95 2 1194
2014 Aboriginal 75 16 5 0 4 0 0 91 4 54
2014 Non-Aboriginal 82 9 3 2 1 0 3 94 3 994
2011 Aboriginal 85 10 0 0 3 0 2 97 3 62
2011 Non-Aboriginal 85 7 2 1 1 0 3 95 2 1200

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 20 17 10 6 3 8 63 18 64
2017 Non-Aboriginal 35 21 9 6 12 3 14 68 21 1193
2014 Aboriginal 44 21 9 5 11 0 10 72 18 54
2014 Non-Aboriginal 41 22 10 4 8 3 12 74 14 994
2011 Aboriginal 34 27 10 11 6 5 6 69 20 62
2011 Non-Aboriginal 33 27 12 7 9 3 9 68 18 1198

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 20 13 5 11 3 1 70 16 64
2017 Non-Aboriginal 40 27 13 9 8 1 1 69 17 1195

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 22 17 7 10 1 1 66 17 64
2017 Non-Aboriginal 38 28 17 7 6 3 1 68 14 1192

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 23 15 13 11 0 0 62 24 64
2017 Non-Aboriginal 37 33 15 8 6 0 0 70 14 1196
2014 Aboriginal 40 44 3 4 9 0 0 84 13 53
2014 Non-Aboriginal 45 29 13 7 5 0 0 75 13 994
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 13 37 11 18 14 3 4 54 34 111
2014 Non-Aboriginal 14 28 25 20 10 2 1 43 31 109

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 33 14 6 8 6 2 69 15 64
2017 Non-Aboriginal 27 29 15 10 9 10 1 62 21 1189
2014 Aboriginal 38 20 10 11 7 12 2 67 21 53
2014 Non-Aboriginal 28 29 16 9 7 10 1 64 17 978
2011 Aboriginal 37 15 19 12 3 12 2 61 18 59
2011 Non-Aboriginal 25 28 15 9 8 13 2 62 20 1197

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 38 9 8 14 0 2 68 22 64
2017 Non-Aboriginal 25 30 16 14 11 3 1 57 26 1187
2014 Aboriginal 36 28 12 13 9 3 0 66 22 53
2014 Non-Aboriginal 26 31 18 13 8 3 1 60 21 980
2011 Aboriginal 33 30 17 10 5 5 0 67 16 60
2011 Non-Aboriginal 28 33 17 11 8 3 0 63 20 1198

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 39 11 8 10 5 2 69 20 64
2017 Non-Aboriginal 17 31 19 15 10 9 0 52 27 1191
2014 Aboriginal 24 27 19 10 10 11 0 56 23 53
2014 Non-Aboriginal 15 33 22 14 7 9 0 52 23 988
2011 Aboriginal 22 27 17 23 2 10 0 54 28 60
2011 Non-Aboriginal 19 28 20 13 9 10 1 53 25 1199

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 31 9 8 17 5 2 63 27 64
2017 Non-Aboriginal 21 26 16 12 14 9 0 53 29 1193
2014 Aboriginal 30 34 8 11 14 3 0 66 26 53
2014 Non-Aboriginal 21 29 18 15 10 8 0 54 27 988
2011 Aboriginal 27 33 12 12 12 5 0 63 25 60
2011 Non-Aboriginal 23 30 15 12 9 12 0 60 24 1200

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 33 14 16 15 3 2 52 33 64
2017 Non-Aboriginal 17 29 16 17 15 6 0 49 34 1192
2014 Aboriginal 19 40 12 13 12 4 0 61 27 53
2014 Non-Aboriginal 16 30 18 19 11 6 0 49 32 988
2011 Aboriginal 22 27 17 20 12 3 0 50 33 60
2011 Non-Aboriginal 18 34 15 18 10 5 0 55 30 1199
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 42 9 6 5 0 0 79 11 63
2017 Non-Aboriginal 24 38 17 13 6 2 1 64 19 1193
2014 Aboriginal 29 48 6 8 7 2 0 78 15 54
2014 Non-Aboriginal 26 41 16 9 6 2 1 69 15 998
2011 Aboriginal 47 31 11 8 2 2 0 79 10 62
2011 Non-Aboriginal 31 36 17 9 5 2 0 68 15 1200

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 35 22 3 5 3 2 68 9 64
2017 Non-Aboriginal 33 38 13 6 2 7 1 77 9 1192
2014 Aboriginal 32 34 10 8 3 8 5 76 12 54
2014 Non-Aboriginal 34 36 15 5 2 6 1 76 7 995
2011 Aboriginal 37 29 16 10 2 6 0 71 12 62
2011 Non-Aboriginal 35 35 14 5 2 8 1 77 8 1200

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 23 16 9 10 5 3 63 20 64
2017 Non-Aboriginal 29 34 13 11 7 4 2 67 19 1195
2014 Aboriginal 36 30 11 11 9 4 0 69 20 54
2014 Non-Aboriginal 32 32 14 9 6 5 2 69 16 994
2011 Aboriginal 33 30 10 13 7 5 2 68 21 60
2011 Non-Aboriginal 31 34 10 9 8 6 2 71 18 1199

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 28 17 12 13 6 7 51 29 63
2017 Non-Aboriginal 14 26 21 16 10 7 4 45 30 1193
2014 Aboriginal 15 22 24 21 17 0 0 38 38 53
2014 Non-Aboriginal 14 24 23 17 11 8 4 43 31 996
2011 Aboriginal 20 22 18 12 17 10 2 47 32 60
2011 Non-Aboriginal 11 25 20 14 12 11 6 44 31 1199

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 18 13 22 18 11 2 40 45 64
2017 Non-Aboriginal 15 21 16 15 19 13 2 43 39 1196
2014 Aboriginal 19 25 12 14 15 11 4 52 34 54
2014 Non-Aboriginal 17 21 19 16 16 9 1 43 36 998
2011 Aboriginal 28 20 13 13 17 8 0 53 33 60
2011 Non-Aboriginal 18 22 17 14 13 15 1 48 32 1196

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 67 10 6 1 5 3 8 87 7 64
2017 Non-Aboriginal 64 13 6 3 2 2 9 88 5 1195
2014 Aboriginal 62 17 5 3 9 2 3 83 12 54
2014 Non-Aboriginal 68 13 6 2 2 1 8 89 5 995

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 83 5 0 4 3 2 3 92 8 64
2017 Non-Aboriginal 72 11 6 3 3 3 3 87 6 1196
2014 Aboriginal 67 18 6 3 6 0 0 85 9 54
2014 Non-Aboriginal 70 13 5 4 2 3 3 88 6 994
2011 Aboriginal 79 11 0 5 3 2 0 92 8 62
2011 Non-Aboriginal 80 10 2 3 2 1 2 93 4 1198

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 16 30 10 14 15 3 33 30 63
2017 Non-Aboriginal 11 18 22 14 19 11 4 34 39 1197
2014 Aboriginal 18 18 17 11 25 12 0 41 40 54
2014 Non-Aboriginal 10 18 26 16 15 11 4 33 37 991
2011 Aboriginal 8 26 19 16 13 15 3 41 35 62
2011 Non-Aboriginal 12 19 25 14 15 11 4 37 33 1198

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 5 19 16 19 30 9 3 27 55 64
2017 Non-Aboriginal 9 18 19 16 24 8 6 31 47 1196
2014 Aboriginal 15 16 20 12 25 8 4 35 42 54
2014 Non-Aboriginal 11 17 21 18 21 6 6 31 45 996
2011 Aboriginal 13 18 10 21 19 15 5 38 50 62
2011 Non-Aboriginal 11 23 19 14 19 8 6 39 38 1197

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 8 22 27 11 21 10 2 34 36 64
2017 Non-Aboriginal 8 23 22 19 19 8 2 34 42 1197

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 31 13 0 3 6 8 81 4 64
2017 Non-Aboriginal 36 28 16 5 5 7 3 71 12 1196
2014 Aboriginal 42 29 3 3 10 9 3 81 15 54
2014 Non-Aboriginal 37 28 16 4 3 8 2 74 9 995

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 32 6 7 6 5 2 80 14 64
2017 Non-Aboriginal 35 35 14 7 5 3 1 73 13 1193
2014 Aboriginal 39 30 11 10 5 5 0 72 16 54
2014 Non-Aboriginal 33 36 15 7 2 6 1 74 10 995
2011 Aboriginal 50 28 3 12 3 3 0 81 16 60
2011 Non-Aboriginal 35 32 14 8 4 5 1 71 14 1201

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 53 19 9 13 7 0 0 72 19 64
2017 Non-Aboriginal 42 35 10 7 5 0 0 78 12 1194
2014 Aboriginal 45 28 12 8 7 0 0 73 15 54
2014 Non-Aboriginal 45 36 10 5 3 0 0 82 8 993
2011 Aboriginal 55 33 3 7 2 0 0 88 8 60
2011 Non-Aboriginal 47 33 10 6 4 1 0 80 10 1202

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 35 17 13 5 0 0 65 18 64
2017 Non-Aboriginal 29 31 19 10 10 0 1 61 21 1196
2014 Aboriginal 29 24 23 11 13 0 0 53 25 54
2014 Non-Aboriginal 29 32 19 11 7 1 1 63 18 996
2011 Aboriginal 37 32 17 12 3 0 0 68 15 60
2011 Non-Aboriginal 31 33 17 11 6 1 1 66 17 1200

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 36 14 9 8 0 0 68 17 64
2017 Non-Aboriginal 29 35 16 11 8 0 1 65 19 1195
2014 Aboriginal 30 36 7 16 11 0 0 66 26 54
2014 Non-Aboriginal 30 34 19 10 5 1 0 65 16 994
2011 Aboriginal 40 28 12 17 2 2 0 69 19 60
2011 Non-Aboriginal 31 38 16 9 5 1 0 69 15 1199

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 9 27 20 14 3 0 37 36 64
2017 Non-Aboriginal 21 17 22 14 17 7 2 42 34 1194
2014 Aboriginal 15 18 25 12 17 13 0 37 34 54
2014 Non-Aboriginal 21 20 21 13 15 8 3 46 31 994
2011 Aboriginal 25 25 15 5 20 8 2 56 28 60
2011 Non-Aboriginal 22 21 18 12 13 10 2 50 29 1201
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 18 45 38 63
2017 Non-Aboriginal 19 47 34 1190
2014 Aboriginal 28 44 28 53
2014 Non-Aboriginal 23 46 30 984
2011 Aboriginal 29 42 29 62
2011 Non-Aboriginal 23 47 29 1200

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Aboriginal 8 0 44 20 18 10 11
2017 Non-Aboriginal 25 7 29 16 7 15 220
2014 Aboriginal 13 0 26 33 9999 28 14
2014 Non-Aboriginal 24 10 18 29 9999 18 216
2011 Aboriginal 12 6 6 24 9999 53 17
2011 Non-Aboriginal 23 9 20 25 9999 22 275
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 27 73 63
2017 Non-Aboriginal 20 80 1191
2014 Aboriginal 29 71 54
2014 Non-Aboriginal 22 78 992

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Aboriginal 38 17
2017 Non-Aboriginal 32 234
2014 Aboriginal 61 16
2014 Non-Aboriginal 33 217

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 55 17
2017 Non-Aboriginal 58 234
2014 Aboriginal 48 16
2014 Non-Aboriginal 63 217

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 234
2014 Aboriginal 0 16
2014 Non-Aboriginal 3 217

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 17
2017 Non-Aboriginal 0 234
2014 Aboriginal 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 46 17
2017 Non-Aboriginal 35 234
2014 Aboriginal 44 16
2014 Non-Aboriginal 40 217

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 3 234
2014 Non-Aboriginal 5 217

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Aboriginal 52 17
2017 Non-Aboriginal 43 235
2014 Aboriginal 46 16
2014 Non-Aboriginal 41 217

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Aboriginal 47 17
2017 Non-Aboriginal 31 235
2014 Aboriginal 52 16
2014 Non-Aboriginal 36 217

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Aboriginal 35 17
2017 Non-Aboriginal 25 235
2014 Aboriginal 46 16
2014 Non-Aboriginal 25 217

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Aboriginal 54 17
2017 Non-Aboriginal 33 235
2014 Non-Aboriginal 26 217

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 235
2014 Non-Aboriginal 17 217

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Aboriginal 76 17
2017 Non-Aboriginal 65 235
2014 Aboriginal 67 16
2014 Non-Aboriginal 63 217

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Aboriginal 34 17
2017 Non-Aboriginal 28 235
2014 Aboriginal 32 16
2014 Non-Aboriginal 19 217

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 3 235
2014 Aboriginal 0 16
2014 Non-Aboriginal 2 217

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 235
2014 Non-Aboriginal 14 217

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 22 235
2014 Non-Aboriginal 19 217

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Aboriginal 58 17
2017 Non-Aboriginal 39 235
2014 Aboriginal 52 16
2014 Non-Aboriginal 40 217

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 32 235
2014 Aboriginal 37 16
2014 Non-Aboriginal 40 217

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 37 17
2017 Non-Aboriginal 11 235
2014 Non-Aboriginal 17 217

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 35 17
2017 Non-Aboriginal 63 235
2014 Aboriginal 68 16
2014 Non-Aboriginal 65 217

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 17 235
2014 Non-Aboriginal 19 217

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 235
2014 Aboriginal 0 16
2014 Non-Aboriginal 6 217

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 235
2014 Non-Aboriginal 22 217

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 235
2014 Non-Aboriginal 7 217

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 11 235
2014 Non-Aboriginal 9 217

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 235
2014 Non-Aboriginal 16 217

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 235
2014 Non-Aboriginal 12 217

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 37 17
2017 Non-Aboriginal 20 235
2014 Non-Aboriginal 22 217

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2017 Non-Aboriginal 16 209
2014 Non-Aboriginal 14 191

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 209
2014 Non-Aboriginal 19 191

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2017 Non-Aboriginal 11 209
2014 Non-Aboriginal 13 191

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2017 Non-Aboriginal 8 209
2014 Non-Aboriginal 3 191

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2017 Non-Aboriginal 13 209
2014 Non-Aboriginal 17 191

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2017 Non-Aboriginal 8 209
2014 Aboriginal 0 13
2014 Non-Aboriginal 10 191

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15
2014 Aboriginal 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 209
2014 Non-Aboriginal 14 191

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 209
2014 Non-Aboriginal 11 191

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 54 15
2017 Non-Aboriginal 19 209
2014 Non-Aboriginal 25 191

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 35 15
2017 Non-Aboriginal 6 209
2014 Non-Aboriginal 8 191

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 41 15
2017 Non-Aboriginal 33 209
2014 Non-Aboriginal 38 191

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 81 15
2017 Non-Aboriginal 53 209
2014 Aboriginal 67 13
2014 Non-Aboriginal 53 191

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 209
2014 Non-Aboriginal 22 191

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 95 5 17
2017 Non-Aboriginal 98 2 234

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 16 16 5 10 29 8 53 23 64
2017 Non-Aboriginal 12 14 17 6 8 34 8 47 25 1193
2014 Aboriginal 8 17 18 11 12 27 7 37 35 54
2014 Non-Aboriginal 13 15 20 8 6 31 7 45 23 993

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 29 11 5 10 13 1 70 17 64
2017 Non-Aboriginal 25 28 16 7 6 15 3 64 17 1192
2014 Aboriginal 30 21 11 12 9 17 0 62 25 54
2014 Non-Aboriginal 25 29 19 5 4 15 2 65 11 998
2011 Aboriginal 39 27 16 5 2 11 0 75 7 62
2011 Non-Aboriginal 35 30 15 5 3 10 1 74 9 1194
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 39 13 18 0 0 0 69 18 64
2017 Non-Aboriginal 19 48 13 13 4 2 1 69 18 1197
2014 Aboriginal 34 33 4 18 6 4 0 70 25 54
2014 Non-Aboriginal 21 43 14 11 7 2 1 67 19 997
2011 Aboriginal 15 47 11 13 10 5 0 64 24 62
2011 Non-Aboriginal 18 47 14 14 5 1 1 66 20 1202

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 6 33 21 5 15 21 0 49 24 64
2017 Non-Aboriginal 9 23 21 12 9 22 5 43 29 1195
2014 Aboriginal 15 24 15 17 6 23 0 51 30 54
2014 Non-Aboriginal 11 23 20 14 12 18 2 43 32 1000
2011 Aboriginal 6 29 18 10 6 26 5 51 23 62
2011 Non-Aboriginal 11 27 21 10 5 23 3 51 21 1202

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 30 14 5 5 14 0 73 11 64
2017 Non-Aboriginal 29 30 15 5 3 16 1 72 10 1195
2014 Aboriginal 23 35 16 2 4 20 0 72 7 54
2014 Non-Aboriginal 28 33 16 6 2 14 1 72 10 997
2011 Aboriginal 24 26 15 10 2 24 0 66 15 62
2011 Non-Aboriginal 29 30 15 5 2 19 1 73 8 1199

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 27 15 8 5 22 0 64 16 64
2017 Non-Aboriginal 23 30 17 7 6 17 1 64 16 1196
2014 Aboriginal 25 22 15 10 5 23 0 60 20 53
2014 Non-Aboriginal 23 30 17 9 4 17 1 64 15 997
2011 Aboriginal 27 24 16 8 2 23 0 67 13 62
2011 Non-Aboriginal 25 29 15 7 3 20 1 69 12 1201
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 16 84 63
2017 Non-Aboriginal 7 93 1188
2014 Aboriginal 23 77 54
2014 Non-Aboriginal 8 92 992

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 17 86
2014 Non-Aboriginal 35 74

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 82 10
2017 Non-Aboriginal 80 86
2014 Aboriginal 67 13
2014 Non-Aboriginal 77 74

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 0 86
2014 Aboriginal 0 13
2014 Non-Aboriginal 0 74

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 86
2014 Non-Aboriginal 24 74

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 86
2014 Non-Aboriginal 11 74

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 21 86
2014 Aboriginal 40 13
2014 Non-Aboriginal 18 74

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 29 86
2014 Non-Aboriginal 29 74

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 12 86
2014 Non-Aboriginal 9 74

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 14 86
2014 Non-Aboriginal 9 74

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 86
2014 Non-Aboriginal 18 74

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Aboriginal 53 10
2017 Non-Aboriginal 19 86
2014 Non-Aboriginal 19 74

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 6 86

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 13
2014 Non-Aboriginal 7 74

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 17 86
2014 Non-Aboriginal 12 74

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Aboriginal 49 10
2017 Non-Aboriginal 24 86
2014 Non-Aboriginal 21 74

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 86
2014 Non-Aboriginal 31 74

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 35 86
2014 Aboriginal 49 13
2014 Non-Aboriginal 35 74

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 86
2014 Aboriginal 0 13
2014 Non-Aboriginal 12 74

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 86
2014 Aboriginal 0 13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 86
2014 Non-Aboriginal 17 74

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 13 86

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 6 86
2014 Non-Aboriginal 13 74

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 51 10
2017 Non-Aboriginal 45 86
2014 Aboriginal 44 13
2014 Non-Aboriginal 47 74

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 12
2014 Non-Aboriginal 11 68

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 14 74
2014 Non-Aboriginal 13 68

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2017 Non-Aboriginal 0 74
2014 Aboriginal 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10
2014 Aboriginal 0 12
2014 Non-Aboriginal 8 68

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 74
2014 Non-Aboriginal 28 68

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 74
2014 Aboriginal 0 12
2014 Non-Aboriginal 10 68

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 49 10
2017 Non-Aboriginal 28 74
2014 Non-Aboriginal 23 68

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 74
2014 Non-Aboriginal 8 68

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 60 10
2017 Non-Aboriginal 52 74
2014 Non-Aboriginal 40 68

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 80 10
2017 Non-Aboriginal 63 74
2014 Aboriginal 65 12
2014 Non-Aboriginal 64 68

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 74
2014 Non-Aboriginal 17 68

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 78 22 10
2017 Non-Aboriginal 96 4 85

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 11 12 6 5 37 6 59 19 64
2017 Non-Aboriginal 13 16 18 3 4 38 8 53 14 1187
2014 Aboriginal 15 9 16 11 7 37 6 42 31 54
2014 Non-Aboriginal 14 16 20 3 3 38 6 54 10 989

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 27 9 8 2 20 1 76 12 64
2017 Non-Aboriginal 27 30 15 3 4 18 2 72 10 1188
2014 Aboriginal 29 23 11 11 7 18 2 64 22 54
2014 Non-Aboriginal 28 29 16 3 2 20 2 73 7 994
2011 Aboriginal 44 26 10 0 0 21 0 88 0 62
2011 Non-Aboriginal 40 29 13 3 2 12 1 79 6 1201
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 14 27 11 10 0 0 53 21 64
2017 Non-Aboriginal 30 24 21 12 11 1 1 55 24 1194

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 22 17 3 3 0 3 76 6 64
2017 Non-Aboriginal 49 26 15 5 2 1 3 77 8 1193

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 19 13 5 1 0 8 78 7 64
2017 Non-Aboriginal 52 24 12 4 3 1 5 81 7 1190

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 65 19 6 3 1 3 3 89 5 64
2017 Non-Aboriginal 59 19 8 4 2 3 5 85 6 1192

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 16 8 0 3 0 13 88 3 63
2017 Non-Aboriginal 62 13 6 2 1 0 15 89 4 1189

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 31 14 17 9 0 0 59 27 64
2017 Non-Aboriginal 31 29 19 11 9 0 1 61 20 1192

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 28 20 3 10 1 2 66 13 64
2017 Non-Aboriginal 30 26 20 12 8 1 3 59 21 1192

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 22 12 8 8 2 2 71 17 64
2017 Non-Aboriginal 41 26 16 7 5 1 4 70 12 1192

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 25 14 9 8 0 0 69 17 64
2017 Non-Aboriginal 43 27 14 8 5 0 2 72 13 1194

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 36 3 11 3 0 0 83 14 64
2017 Non-Aboriginal 52 27 11 4 3 1 3 82 7 1192

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 15 14 9 8 0 1 68 17 64
2017 Non-Aboriginal 49 23 13 6 4 0 5 75 11 1193

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 71 11 11 7 1 0 0 81 8 64
2017 Non-Aboriginal 69 14 6 3 3 1 4 87 7 1190

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 77 15 3 5 0 0 0 92 5 64
2017 Non-Aboriginal 70 18 5 2 1 0 3 92 3 1194

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 19 11 3 8 0 2 78 11 64
2017 Non-Aboriginal 57 19 11 5 5 0 2 78 11 1190

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 52 3 1 0 0 0 44 97 0 64
2017 Non-Aboriginal 46 6 2 1 0 0 45 95 3 1185

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 15 14 5 6 0 5 74 11 64
2017 Non-Aboriginal 51 20 11 5 3 1 10 79 10 1192

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 16 27 16 16 0 0 42 32 63
2017 Non-Aboriginal 27 20 17 14 20 0 1 47 35 1195

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 31 16 13 5 0 0 67 17 64
2017 Non-Aboriginal 50 28 11 4 3 0 3 81 8 1194

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 9 33 35 16 7 0 0 42 23 64
2017 Non-Aboriginal 17 35 31 11 6 0 0 52 16 1193

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 23 36 20 8 0 0 28 35 64
2017 Non-Aboriginal 9 15 34 26 15 0 0 41 25 1191

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 28 22 12 16 9 0 44 32 64
2017 Non-Aboriginal 14 29 23 13 13 6 1 46 29 1195

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 14 28 17 19 16 6 0 45 37 64
2017 Non-Aboriginal 15 29 20 16 15 3 2 46 33 1196
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 33 67 63
2017 Non-Aboriginal 20 80 1193
2014 Aboriginal 22 78 52
2014 Non-Aboriginal 17 83 989

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 71 29 21
2017 Non-Aboriginal 74 26 230
2014 Aboriginal 80 20 11
2014 Non-Aboriginal 82 18 167

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 65 35 0 0 0 0 0 100 0 14
2017 Non-Aboriginal 41 31 4 13 9 2 0 73 22 171
2014 Non-Aboriginal 41 34 6 11 7 2 0 77 18 134
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 4 16 8 2 21 0 63 37 64
2017 Non-Aboriginal 43 23 9 4 3 15 2 53 47 1190

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 32 19
2017 Non-Aboriginal 25 457

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 21 19
2017 Non-Aboriginal 38 457

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 19
2017 Non-Aboriginal 15 457

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 37 19
2017 Non-Aboriginal 39 457

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 19
2017 Non-Aboriginal 2 457

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 52 19
2017 Non-Aboriginal 29 457

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Aboriginal 7 82 12 0 0 0 17
2017 Non-Aboriginal 14 66 10 4 2 4 432

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 35 16 5 6 6 6 70 12 19
2017 Non-Aboriginal 14 30 15 15 12 2 12 51 32 466

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 36 11 0 6 11 15 78 8 19
2017 Non-Aboriginal 12 21 15 14 13 5 19 43 37 466
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