2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	35	2	7	3	88	10	436
2017	3 to 10 years in current department or agency	35	45	4	11	5	80	15	498
2017	11 to 20 years in current department or agency	31	45	5	16	3	76	19	246
2017	More than 20 years in current department or agency	26	45	4	16	9	71	25	56
2014	Less than 3 years in current department or agency	46	41	3	8	1	87	10	227
2014	3 to 10 years in current department or agency	38	43	5	10	5	80	15	531
2014	11 to 20 years in current department or agency	25	51	6	15	3	76	18	209
2014	More than 20 years in current department or agency	42	33	7	11	6	75	17	60

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	12	1	1	0	0	0	97	1	436
2017	3 to 10 years in current department or agency	81	14	2	1	0	0	0	96	1	499
2017	11 to 20 years in current department or agency	71	23	3	2	0	0	1	95	3	244
2017	More than 20 years in current department or agency	76	16	3	4	0	0	0	93	4	55
2014	Less than 3 years in current department or agency	78	15	1	1	3	1	1	95	4	227
2014	3 to 10 years in current department or agency	81	12	3	1	1	0	0	94	2	536
2014	11 to 20 years in current department or agency	74	18	2	4	1	0	1	93	5	211
2014	More than 20 years in current department or agency	78	17	0	1	0	0	3	98	2	62

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	9	4	1	3	0	14	91	4	436
2017	3 to 10 years in current department or agency	68	13	5	2	2	0	10	90	4	499
2017	11 to 20 years in current department or agency	67	16	4	2	0	0	10	92	3	245
2017	More than 20 years in current department or agency	78	9	2	3	2	0	5	92	6	56
2014	Less than 3 years in current department or agency	67	8	4	3	1	1	17	91	4	227
2014	3 to 10 years in current department or agency	73	9	3	1	2	0	12	93	3	535
2014	11 to 20 years in current department or agency	66	14	2	3	2	0	14	93	5	211
2014	More than 20 years in current department or agency	75	7	2	0	1	0	14	95	2	62

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	29	7	10	4	5	78	14	437
2017	3 to 10 years in current department or agency	34	31	11	11	7	6	69	19	500
2017	11 to 20 years in current department or agency	25	31	17	12	8	8	61	21	245
2017	More than 20 years in current department or agency	21	37	11	9	9	13	67	20	56
2014	Less than 3 years in current department or agency	49	30	5	9	3	3	81	13	225
2014	3 to 10 years in current department or agency	36	29	12	10	6	8	70	17	534
2014	11 to 20 years in current department or agency	21	41	11	9	10	7	67	21	211
2014	More than 20 years in current department or agency	32	26	15	10	10	7	62	21	63

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	38	7	7	3	83	10	437
2017	3 to 10 years in current department or agency	34	45	7	10	3	79	14	500
2017	11 to 20 years in current department or agency	31	45	9	9	6	76	15	245
2017	More than 20 years in current department or agency	26	45	15	9	6	71	14	55
2014	Less than 3 years in current department or agency	42	41	6	8	2	83	11	228
2014	3 to 10 years in current department or agency	33	43	8	11	5	76	15	536
2014	11 to 20 years in current department or agency	25	44	14	13	4	69	17	211
2014	More than 20 years in current department or agency	30	47	10	9	4	77	13	63

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	36	20	7	6	0	0	67	14	438
2017	3 to 10 years in current department or agency	35	32	19	6	7	0	0	67	13	500
2017	11 to 20 years in current department or agency	35	34	18	8	3	0	2	70	12	246
2017	More than 20 years in current department or agency	50	34	11	4	0	0	0	85	4	55
2014	Less than 3 years in current department or agency	29	30	24	12	4	0	0	59	16	227
2014	3 to 10 years in current department or agency	34	26	23	9	7	0	0	61	15	534
2014	11 to 20 years in current department or agency	40	35	16	4	5	0	0	75	9	211
2014	More than 20 years in current department or agency	43	45	7	1	1	2	0	90	3	63

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	35	12	6	5	0	0	77	11	438
2017	3 to 10 years in current department or agency	47	30	11	7	5	0	0	77	12	500
2017	11 to 20 years in current department or agency	46	30	14	7	3	0	0	76	10	246
2017	More than 20 years in current department or agency	59	29	7	4	0	0	0	89	4	55
2014	Less than 3 years in current department or agency	39	33	18	4	5	1	0	73	9	226
2014	3 to 10 years in current department or agency	41	33	12	9	5	0	1	74	14	535
2014	11 to 20 years in current department or agency	47	32	13	2	6	0	1	79	8	210
2014	More than 20 years in current department or agency	68	29	0	1	1	0	0	97	3	63

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	33	10	6	3	0	0	81	9	437
2017	3 to 10 years in current department or agency	34	35	12	13	6	0	0	69	19	499
2017	11 to 20 years in current department or agency	25	43	13	13	7	0	0	67	20	246
2017	More than 20 years in current department or agency	20	40	8	19	11	0	3	62	30	56
2014	Less than 3 years in current department or agency	48	33	8	6	5	0	0	81	11	228
2014	3 to 10 years in current department or agency	32	36	11	14	5	1	1	69	20	536
2014	11 to 20 years in current department or agency	26	35	14	13	11	1	0	61	24	211
2014	More than 20 years in current department or agency	33	38	14	5	7	0	2	72	13	63

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	29	15	9	6	1	1	70	15	438
2017	3 to 10 years in current department or agency	25	29	17	13	13	0	2	55	27	498
2017	11 to 20 years in current department or agency	21	31	20	13	14	0	1	53	27	246
2017	More than 20 years in current department or agency	21	32	18	15	9	0	5	55	25	56
2014	Less than 3 years in current department or agency	38	34	10	9	8	1	0	74	16	226
2014	3 to 10 years in current department or agency	28	29	17	12	12	1	1	58	24	536
2014	11 to 20 years in current department or agency	21	36	14	19	9	0	1	57	28	210
2014	More than 20 years in current department or agency	34	37	10	12	1	0	5	74	15	62

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	17	12	6	6	7	23	66	17	438
2017	3 to 10 years in current department or agency	19	15	19	9	15	2	21	44	31	500
2017	11 to 20 years in current department or agency	13	17	15	11	20	1	24	40	40	246
2017	More than 20 years in current department or agency	10	7	7	13	27	4	32	27	63	56
2014	Less than 3 years in current department or agency	35	18	16	3	7	7	15	67	13	226
2014	3 to 10 years in current department or agency	21	15	14	7	17	3	23	49	33	535
2014	11 to 20 years in current department or agency	12	13	13	14	21	1	26	34	48	209
2014	More than 20 years in current department or agency	10	9	12	13	15	0	41	32	47	62

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	41	15	9	6	70	15	438
2017	3 to 10 years in current department or agency	30	41	13	9	7	71	16	500
2017	11 to 20 years in current department or agency	32	39	16	9	4	71	12	246
2017	More than 20 years in current department or agency	49	36	3	7	4	85	11	56
2014	Less than 3 years in current department or agency	27	40	19	9	5	67	14	225
2014	3 to 10 years in current department or agency	30	39	16	8	7	69	15	536
2014	11 to 20 years in current department or agency	29	49	13	5	4	78	9	210
2014	More than 20 years in current department or agency	40	53	7	0	0	93	0	63

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	37	15	12	10	1	63	23	438
2017	3 to 10 years in current department or agency	15	32	16	20	17	0	47	37	500
2017	11 to 20 years in current department or agency	15	30	17	21	16	0	46	37	246
2017	More than 20 years in current department or agency	9	48	19	14	10	0	57	24	56
2014	Less than 3 years in current department or agency	26	40	14	11	10	0	66	21	227
2014	3 to 10 years in current department or agency	20	32	16	16	15	0	52	32	536
2014	11 to 20 years in current department or agency	13	39	19	19	11	0	52	29	210
2014	More than 20 years in current department or agency	30	39	13	8	10	0	69	18	63

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	42	7	7	3	0	83	10	438
2017	3 to 10 years in current department or agency	38	40	9	8	4	0	79	12	500
2017	11 to 20 years in current department or agency	42	43	7	5	2	1	86	6	244
2017	More than 20 years in current department or agency	42	44	9	5	0	0	86	5	56

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	32	9	5	3	1	0	83	8	438
2017	3 to 10 years in current department or agency	44	37	11	5	3	0	0	81	8	499
2017	11 to 20 years in current department or agency	42	42	10	5	0	0	0	84	6	245
2017	More than 20 years in current department or agency	62	29	6	0	2	0	2	92	2	56
2014	Less than 3 years in current department or agency	48	37	7	5	3	1	0	85	8	227
2014	3 to 10 years in current department or agency	40	42	9	6	3	0	0	81	10	536
2014	11 to 20 years in current department or agency	43	43	8	3	2	0	0	86	5	211
2014	More than 20 years in current department or agency	54	35	7	1	0	2	0	91	1	63

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	33	19	12	10	0	59	22	438
2017	3 to 10 years in current department or agency	17	33	19	16	15	0	50	31	500
2017	11 to 20 years in current department or agency	13	36	18	20	13	0	49	33	246
2017	More than 20 years in current department or agency	18	38	19	7	17	2	57	24	56

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	31	12	4	3	0	80	8	437
2017	3 to 10 years in current department or agency	48	32	12	5	2	0	80	7	498
2017	11 to 20 years in current department or agency	59	30	8	3	0	0	89	3	246
2017	More than 20 years in current department or agency	77	22	2	0	0	0	98	0	56
2014	Less than 3 years in current department or agency	54	29	12	3	2	1	83	5	228
2014	3 to 10 years in current department or agency	59	25	11	2	2	0	84	4	536
2014	11 to 20 years in current department or agency	69	26	4	0	1	0	94	2	211
2014	More than 20 years in current department or agency	80	15	4	1	0	0	95	1	63

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	27	20	18	17	2	2	43	36	436
2017	3 to 10 years in current department or agency	12	29	17	18	23	0	1	41	41	498
2017	11 to 20 years in current department or agency	11	28	19	21	21	0	0	39	42	246
2017	More than 20 years in current department or agency	9	24	27	16	22	0	2	34	39	56
2014	Less than 3 years in current department or agency	15	29	22	18	13	1	2	46	32	228
2014	3 to 10 years in current department or agency	12	31	17	19	20	1	1	43	40	535
2014	11 to 20 years in current department or agency	8	32	21	23	14	0	1	41	37	211
2014	More than 20 years in current department or agency	9	41	13	18	15	2	2	52	34	63

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	25	19	20	14	1	2	46	35	436
2017	3 to 10 years in current department or agency	15	25	16	20	23	0	1	40	44	496
2017	11 to 20 years in current department or agency	14	26	22	19	17	1	1	40	37	246
2017	More than 20 years in current department or agency	16	33	23	17	11	0	0	49	28	56
2014	Less than 3 years in current department or agency	21	21	25	18	12	1	2	43	31	229
2014	3 to 10 years in current department or agency	15	26	21	18	19	0	1	41	37	534
2014	11 to 20 years in current department or agency	16	27	26	17	12	0	2	43	30	211
2014	More than 20 years in current department or agency	13	39	20	15	7	1	4	55	24	63

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	44	13	8	6	1	0	73	14	434
2017	3 to 10 years in current department or agency	19	35	21	14	10	0	1	55	24	496
2017	11 to 20 years in current department or agency	17	37	24	13	9	0	0	54	22	244
2017	More than 20 years in current department or agency	18	41	16	19	4	0	3	60	23	56
2014	Less than 3 years in current department or agency	32	37	18	9	3	0	1	70	12	229
2014	3 to 10 years in current department or agency	24	36	17	14	7	2	1	61	22	535
2014	11 to 20 years in current department or agency	17	36	23	16	8	1	0	53	24	208
2014	More than 20 years in current department or agency	25	41	14	12	4	0	4	69	16	63

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	38	15	4	6	1	75	9	435
2017	3 to 10 years in current department or agency	38	34	15	7	6	0	72	13	499
2017	11 to 20 years in current department or agency	40	34	17	8	2	0	74	10	246
2017	More than 20 years in current department or agency	52	38	4	2	4	0	90	6	55
2014	Less than 3 years in current department or agency	38	35	13	7	6	1	73	13	228
2014	3 to 10 years in current department or agency	39	35	14	8	4	0	74	12	534
2014	11 to 20 years in current department or agency	44	39	10	4	4	0	83	7	209
2014	More than 20 years in current department or agency	57	39	4	0	0	0	96	0	63

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	24	5	1	0	3	6	94	1	437
2017	3 to 10 years in current department or agency	55	24	7	2	1	1	11	89	3	499
2017	11 to 20 years in current department or agency	54	23	9	3	0	1	10	87	4	245
2017	More than 20 years in current department or agency	47	34	12	2	0	0	4	85	2	56
2014	Less than 3 years in current department or agency	62	25	7	2	1	0	4	91	2	228
2014	3 to 10 years in current department or agency	53	28	8	1	2	1	9	89	3	534
2014	11 to 20 years in current department or agency	49	31	10	1	1	0	9	87	2	211
2014	More than 20 years in current department or agency	52	24	9	1	1	0	12	87	3	63

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	8	22	26	31	3	7	63	13	436
2017	3 to 10 years in current department or agency	6	12	31	27	19	2	4	48	19	498
2017	11 to 20 years in current department or agency	5	14	36	22	18	2	4	42	20	245
2017	More than 20 years in current department or agency	8	9	29	24	20	2	9	49	19	56
2014	Less than 3 years in current department or agency	3	11	22	27	31	2	5	62	14	226
2014	3 to 10 years in current department or agency	7	15	29	25	19	1	4	47	23	535
2014	11 to 20 years in current department or agency	6	16	35	27	14	0	3	42	22	211
2014	More than 20 years in current department or agency	0	10	26	35	19	0	10	60	11	63

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	8	17	23	35	6	4	65	16	436
2017	3 to 10 years in current department or agency	9	16	25	19	22	3	6	45	27	495
2017	11 to 20 years in current department or agency	8	19	30	20	17	2	3	39	29	244
2017	More than 20 years in current department or agency	7	11	27	24	20	5	6	49	20	56
2014	Less than 3 years in current department or agency	8	11	16	19	38	4	5	62	21	226
2014	3 to 10 years in current department or agency	10	16	24	21	24	1	4	48	27	535
2014	11 to 20 years in current department or agency	7	21	31	23	13	1	4	38	29	209
2014	More than 20 years in current department or agency	1	6	28	30	24	1	10	60	8	63

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	7	18	18	32	9	12	64	14	434
2017	3 to 10 years in current department or agency	8	13	21	22	18	3	14	49	25	497
2017	11 to 20 years in current department or agency	8	18	29	18	13	4	8	36	31	245
2017	More than 20 years in current department or agency	10	12	29	19	12	5	13	38	27	56
2014	Less than 3 years in current department or agency	5	9	10	22	37	6	11	71	17	227
2014	3 to 10 years in current department or agency	8	15	21	19	21	7	9	48	27	535
2014	11 to 20 years in current department or agency	7	16	37	22	11	2	6	35	25	210
2014	More than 20 years in current department or agency	4	7	28	26	17	4	13	52	14	63

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	3	11	28	41	4	10	81	6	435
2017	3 to 10 years in current department or agency	3	6	18	31	30	3	10	69	10	495
2017	11 to 20 years in current department or agency	3	10	26	30	24	1	5	58	14	245
2017	More than 20 years in current department or agency	6	5	25	36	20	0	8	60	13	55
2014	Less than 3 years in current department or agency	0	6	12	28	42	4	8	79	7	227
2014	3 to 10 years in current department or agency	3	7	22	33	26	1	7	65	11	536
2014	11 to 20 years in current department or agency	5	8	27	40	17	0	3	59	13	211
2014	More than 20 years in current department or agency	3	6	23	41	14	0	13	63	10	63

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	6	15	22	42	4	10	74	9	436
2017	3 to 10 years in current department or agency	5	9	23	24	26	2	10	58	16	496
2017	11 to 20 years in current department or agency	8	15	23	24	23	1	6	51	24	245
2017	More than 20 years in current department or agency	9	15	20	21	26	0	10	52	27	56
2014	Less than 3 years in current department or agency	2	4	15	27	40	3	9	76	7	226
2014	3 to 10 years in current department or agency	7	12	25	22	26	1	7	52	21	534
2014	11 to 20 years in current department or agency	5	14	26	29	20	1	4	52	20	211
2014	More than 20 years in current department or agency	1	15	26	26	18	0	13	51	19	63

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	11	17	16	33	9	9	60	19	436
2017	3 to 10 years in current department or agency	12	15	21	20	20	6	7	45	30	496
2017	11 to 20 years in current department or agency	11	11	27	23	19	3	5	47	23	245
2017	More than 20 years in current department or agency	6	2	18	21	26	10	17	65	11	56
2014	Less than 3 years in current department or agency	6	11	14	16	35	11	7	62	21	227
2014	3 to 10 years in current department or agency	12	17	18	17	22	6	8	45	33	536
2014	11 to 20 years in current department or agency	6	17	24	21	19	5	7	46	27	210
2014	More than 20 years in current department or agency	1	6	22	21	27	11	11	63	9	63

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	9	23	20	30	4	7	57	17	436
2017	3 to 10 years in current department or agency	9	15	25	19	21	2	8	44	28	498
2017	11 to 20 years in current department or agency	10	15	29	18	19	4	6	41	27	245
2017	More than 20 years in current department or agency	10	11	22	21	18	7	13	48	25	56
2014	Less than 3 years in current department or agency	7	10	21	19	31	6	7	57	19	227
2014	3 to 10 years in current department or agency	10	14	28	17	19	5	6	41	27	535
2014	11 to 20 years in current department or agency	6	15	36	20	14	1	8	38	23	211
2014	More than 20 years in current department or agency	3	11	31	20	20	6	9	47	17	63

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	8	7	2	3	1	5	87	5	438
2017	3 to 10 years in current department or agency	72	9	8	3	3	0	6	86	6	501
2017	11 to 20 years in current department or agency	72	15	2	1	3	0	7	94	4	247
2017	More than 20 years in current department or agency	78	6	2	4	2	0	9	92	6	56
2014	Less than 3 years in current department or agency	75	9	5	5	2	0	4	88	7	230
2014	3 to 10 years in current department or agency	76	11	4	2	2	0	5	91	4	541
2014	11 to 20 years in current department or agency	74	11	5	3	2	0	4	89	5	213
2014	More than 20 years in current department or agency	74	12	1	1	1	0	10	95	3	63

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	25	15	9	6	10	11	62	19	437
2017	3 to 10 years in current department or agency	17	21	22	13	13	9	6	45	30	499
2017	11 to 20 years in current department or agency	15	25	20	15	14	5	6	45	33	246
2017	More than 20 years in current department or agency	14	23	23	13	11	7	9	44	28	56
2014	Less than 3 years in current department or agency	29	24	18	4	4	11	10	67	10	229
2014	3 to 10 years in current department or agency	19	28	18	12	9	6	8	54	24	541
2014	11 to 20 years in current department or agency	19	27	19	18	6	6	5	52	27	213
2014	More than 20 years in current department or agency	24	28	16	9	6	7	11	63	17	64

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	26	9	9	7	4	1	74	16	437
2017	3 to 10 years in current department or agency	32	25	13	15	11	3	1	60	27	500
2017	11 to 20 years in current department or agency	24	30	15	13	13	2	2	57	27	246
2017	More than 20 years in current department or agency	18	36	11	16	8	7	6	61	27	56
2014	Less than 3 years in current department or agency	44	27	13	6	4	6	0	75	11	229
2014	3 to 10 years in current department or agency	35	25	14	13	9	3	2	62	23	539
2014	11 to 20 years in current department or agency	30	31	17	9	10	2	1	63	20	210
2014	More than 20 years in current department or agency	33	28	14	9	7	1	8	67	17	64

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	34	13	10	8	2	2	68	18	437
2017	3 to 10 years in current department or agency	19	30	18	17	11	4	1	51	30	500
2017	11 to 20 years in current department or agency	10	32	20	20	13	3	1	44	35	246
2017	More than 20 years in current department or agency	18	35	9	14	11	5	7	61	29	56
2014	Less than 3 years in current department or agency	32	30	14	11	5	7	0	66	18	230
2014	3 to 10 years in current department or agency	21	27	19	18	10	3	2	50	30	540
2014	11 to 20 years in current department or agency	16	33	17	18	11	3	2	52	30	213
2014	More than 20 years in current department or agency	16	47	14	4	4	10	5	74	10	63

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	22	11	6	6	27	4	66	17	437
2017	3 to 10 years in current department or agency	15	20	18	12	14	18	3	44	33	500
2017	11 to 20 years in current department or agency	9	16	15	21	18	18	2	32	49	246
2017	More than 20 years in current department or agency	7	21	12	11	13	29	8	44	38	56
2014	Less than 3 years in current department or agency	34	23	14	6	6	14	2	67	15	231
2014	3 to 10 years in current department or agency	17	21	18	11	13	16	3	47	31	541
2014	11 to 20 years in current department or agency	12	22	15	17	15	15	3	42	39	213
2014	More than 20 years in current department or agency	23	27	9	11	8	13	8	64	25	63

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	19	14	11	10	28	3	48	31	437
2017	3 to 10 years in current department or agency	10	22	16	16	15	19	2	40	39	499
2017	11 to 20 years in current department or agency	5	23	19	22	13	18	1	34	43	246
2017	More than 20 years in current department or agency	6	19	16	12	15	25	8	37	40	56
2014	Less than 3 years in current department or agency	20	18	20	10	8	23	2	50	24	230
2014	3 to 10 years in current department or agency	9	14	18	21	15	22	2	30	47	539
2014	11 to 20 years in current department or agency	9	19	21	17	14	19	1	35	39	212
2014	More than 20 years in current department or agency	8	28	19	10	10	19	5	48	26	63

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	31	8	7	3	1	1	82	10	438
2017	3 to 10 years in current department or agency	33	39	10	9	6	1	1	74	15	500
2017	11 to 20 years in current department or agency	29	44	11	9	4	3	1	76	13	246
2017	More than 20 years in current department or agency	29	48	11	0	2	2	9	85	2	56
2014	Less than 3 years in current department or agency	50	33	9	4	1	2	0	85	5	230
2014	3 to 10 years in current department or agency	32	40	12	9	4	1	1	74	14	538
2014	11 to 20 years in current department or agency	38	38	14	8	1	0	1	77	9	213
2014	More than 20 years in current department or agency	34	30	13	9	1	5	7	73	12	63

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	31	8	8	5	79	13	438
2017	3 to 10 years in current department or agency	37	32	12	11	8	68	20	500
2017	11 to 20 years in current department or agency	35	35	13	12	4	70	17	247
2017	More than 20 years in current department or agency	41	37	14	3	4	78	8	56
2014	Less than 3 years in current department or agency	51	33	6	5	4	84	9	229
2014	3 to 10 years in current department or agency	42	34	10	10	5	76	14	538
2014	11 to 20 years in current department or agency	38	38	10	5	8	76	14	211
2014	More than 20 years in current department or agency	47	35	13	3	3	82	6	64

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	26	10	6	4	5	1	78	11	438
2017	3 to 10 years in current department or agency	36	30	16	8	5	3	1	69	14	500
2017	11 to 20 years in current department or agency	34	34	14	10	5	2	2	70	15	247
2017	More than 20 years in current department or agency	30	36	26	3	4	0	0	67	8	56
2014	Less than 3 years in current department or agency	46	30	14	3	4	2	2	78	7	230
2014	3 to 10 years in current department or agency	39	31	14	10	5	1	1	71	15	538
2014	11 to 20 years in current department or agency	35	31	16	8	6	3	1	69	15	211
2014	More than 20 years in current department or agency	50	35	10	1	1	3	0	87	3	64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	33	10	8	5	1	1	77	13	437
2017	3 to 10 years in current department or agency	36	33	12	12	6	1	1	70	18	500
2017	11 to 20 years in current department or agency	31	40	13	12	3	0	0	72	15	247
2017	More than 20 years in current department or agency	38	43	8	6	4	2	0	83	9	56
2014	Less than 3 years in current department or agency	48	33	9	4	4	1	1	83	8	231
2014	3 to 10 years in current department or agency	37	38	10	11	4	0	0	75	15	539
2014	11 to 20 years in current department or agency	36	41	9	9	5	0	0	77	14	213
2014	More than 20 years in current department or agency	50	33	7	9	1	0	0	83	10	64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	10	3	1	1	1	4	94	2	438
2017	3 to 10 years in current department or agency	81	10	3	1	2	0	3	94	3	499
2017	11 to 20 years in current department or agency	82	12	2	0	1	0	3	97	1	246
2017	More than 20 years in current department or agency	94	2	0	0	2	0	2	98	2	56
2014	Less than 3 years in current department or agency	78	11	2	4	1	0	3	93	5	229
2014	3 to 10 years in current department or agency	82	9	3	1	1	0	3	94	3	541
2014	11 to 20 years in current department or agency	82	8	3	3	1	0	3	93	4	213
2014	More than 20 years in current department or agency	90	6	0	0	3	0	1	97	3	64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	21	8	7	7	4	12	72	18	437
2017	3 to 10 years in current department or agency	35	19	10	6	14	3	13	64	24	499
2017	11 to 20 years in current department or agency	29	24	10	5	13	0	18	65	23	246
2017	More than 20 years in current department or agency	38	23	11	2	4	2	20	79	7	56
2014	Less than 3 years in current department or agency	45	25	12	2	5	5	7	79	7	230
2014	3 to 10 years in current department or agency	39	23	9	6	9	3	12	73	17	540
2014	11 to 20 years in current department or agency	40	18	10	3	11	2	15	70	18	213
2014	More than 20 years in current department or agency	46	19	7	4	0	2	22	85	6	64

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	23	12	7	8	2	1	72	15	437
2017	3 to 10 years in current department or agency	38	28	15	9	9	1	1	67	18	500
2017	11 to 20 years in current department or agency	36	32	13	10	9	0	1	68	19	247
2017	More than 20 years in current department or agency	37	36	11	5	8	2	2	75	13	56

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	28	14	6	4	4	1	75	10	437
2017	3 to 10 years in current department or agency	35	27	19	8	7	2	1	64	16	498
2017	11 to 20 years in current department or agency	34	30	17	8	10	1	0	65	18	247
2017	More than 20 years in current department or agency	42	29	16	3	4	3	2	75	8	56

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	31	11	8	5	0	0	76	13	438
2017	3 to 10 years in current department or agency	34	32	17	9	6	1	0	67	16	500
2017	11 to 20 years in current department or agency	33	36	17	8	6	0	0	69	14	247
2017	More than 20 years in current department or agency	37	30	18	9	4	0	2	68	14	56
2014	Less than 3 years in current department or agency	48	35	7	3	6	0	0	84	9	229
2014	3 to 10 years in current department or agency	41	29	14	9	7	0	0	70	15	541
2014	11 to 20 years in current department or agency	43	29	13	9	5	0	0	73	15	212
2014	More than 20 years in current department or agency	60	25	9	4	1	0	0	86	6	64

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	7	14	23	31	0	9	25	59	13
2017	3 to 10 years in current department or agency	15	44	11	17	11	2	0	60	29	46
2017	11 to 20 years in current department or agency	16	39	9	18	11	4	4	60	31	45
2014	Less than 3 years in current department or agency	11	36	26	21	0	6	0	50	23	13
2014	3 to 10 years in current department or agency	13	20	24	26	15	1	1	34	42	59
2014	11 to 20 years in current department or agency	7	39	34	14	6	0	0	46	19	30
2014	More than 20 years in current department or agency	36	26	13	13	13	0	0	62	26	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	29	12	6	5	9	1	74	13	435
2017	3 to 10 years in current department or agency	22	28	15	12	12	10	2	56	26	499
2017	11 to 20 years in current department or agency	21	29	18	12	9	10	1	56	24	246
2017	More than 20 years in current department or agency	22	35	17	2	9	12	2	67	13	54
2014	Less than 3 years in current department or agency	35	29	16	5	3	11	0	73	9	227
2014	3 to 10 years in current department or agency	26	29	16	10	9	10	1	61	21	531
2014	11 to 20 years in current department or agency	28	25	15	13	8	9	1	59	24	210
2014	More than 20 years in current department or agency	27	35	18	5	0	15	0	73	6	63

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	31	13	9	6	3	0	71	16	436
2017	3 to 10 years in current department or agency	20	32	17	15	14	2	1	53	30	497
2017	11 to 20 years in current department or agency	16	29	21	20	12	2	0	46	32	245
2017	More than 20 years in current department or agency	15	33	15	20	12	4	2	51	34	54
2014	Less than 3 years in current department or agency	35	31	15	8	4	6	1	71	13	227
2014	3 to 10 years in current department or agency	23	32	18	14	9	3	1	57	24	532
2014	11 to 20 years in current department or agency	24	28	19	14	13	2	0	53	27	211
2014	More than 20 years in current department or agency	30	33	20	8	3	5	0	67	12	63

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	34	14	8	7	10	1	69	16	436
2017	3 to 10 years in current department or agency	13	30	19	19	12	7	0	46	33	498
2017	11 to 20 years in current department or agency	10	30	25	16	12	6	0	43	30	247
2017	More than 20 years in current department or agency	7	28	22	24	8	10	0	39	36	55
2014	Less than 3 years in current department or agency	22	31	22	10	3	13	0	60	15	228
2014	3 to 10 years in current department or agency	15	31	22	16	9	8	0	50	26	538
2014	11 to 20 years in current department or agency	12	32	24	15	11	6	0	47	28	211
2014	More than 20 years in current department or agency	13	42	13	15	3	14	0	64	21	64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	25	14	9	9	10	1	64	20	436
2017	3 to 10 years in current department or agency	17	26	17	13	19	8	0	47	35	499
2017	11 to 20 years in current department or agency	12	31	18	15	17	7	0	46	34	247
2017	More than 20 years in current department or agency	16	27	20	12	9	16	0	51	25	55
2014	Less than 3 years in current department or agency	28	31	11	12	8	10	0	65	22	229
2014	3 to 10 years in current department or agency	20	27	20	17	12	4	0	49	29	538
2014	11 to 20 years in current department or agency	17	32	15	13	14	9	0	54	29	211
2014	More than 20 years in current department or agency	21	34	16	11	0	18	0	67	14	63

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	32	15	12	10	6	1	60	24	436
2017	3 to 10 years in current department or agency	13	29	17	18	18	4	0	43	39	498
2017	11 to 20 years in current department or agency	11	27	17	21	18	6	0	41	41	247
2017	More than 20 years in current department or agency	16	26	14	24	12	9	0	46	39	55
2014	Less than 3 years in current department or agency	21	37	17	11	7	7	0	62	20	229
2014	3 to 10 years in current department or agency	16	26	18	22	12	5	0	44	36	537
2014	11 to 20 years in current department or agency	13	30	17	20	15	5	0	46	37	211
2014	More than 20 years in current department or agency	18	42	13	13	5	9	0	66	20	64

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	37	13	9	4	2	1	73	14	435
2017	3 to 10 years in current department or agency	20	39	19	14	6	1	1	60	21	498
2017	11 to 20 years in current department or agency	18	40	19	16	5	2	0	59	22	247
2017	More than 20 years in current department or agency	17	46	18	10	7	2	2	64	17	56
2014	Less than 3 years in current department or agency	34	35	16	8	5	0	1	70	13	232
2014	3 to 10 years in current department or agency	25	44	14	10	6	1	0	70	16	543
2014	11 to 20 years in current department or agency	21	41	18	10	8	1	0	64	18	213
2014	More than 20 years in current department or agency	28	38	19	3	4	4	5	72	8	63

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	11	5	2	5	1	81	8	435
2017	3 to 10 years in current department or agency	31	37	16	7	2	6	2	73	10	499
2017	11 to 20 years in current department or agency	25	42	17	6	2	9	0	73	8	247
2017	More than 20 years in current department or agency	33	34	6	7	2	16	2	82	11	55
2014	Less than 3 years in current department or agency	37	32	16	6	3	6	1	74	9	230
2014	3 to 10 years in current department or agency	34	38	14	6	2	6	1	76	9	542
2014	11 to 20 years in current department or agency	32	37	15	4	2	7	2	77	6	212
2014	More than 20 years in current department or agency	37	33	9	1	0	12	9	87	2	64

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	30	13	10	7	4	2	69	18	436
2017	3 to 10 years in current department or agency	30	33	11	10	8	4	3	68	20	501
2017	11 to 20 years in current department or agency	22	39	18	12	6	3	1	64	18	247
2017	More than 20 years in current department or agency	18	39	13	7	9	5	9	67	19	56
2014	Less than 3 years in current department or agency	39	29	12	8	5	7	1	74	14	231
2014	3 to 10 years in current department or agency	32	31	14	10	7	4	2	68	18	541
2014	11 to 20 years in current department or agency	26	36	15	9	6	5	3	68	16	211
2014	More than 20 years in current department or agency	28	40	9	7	3	6	8	79	11	64

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	22	21	17	10	10	3	45	31	436
2017	3 to 10 years in current department or agency	13	30	18	16	12	7	4	48	32	499
2017	11 to 20 years in current department or agency	12	27	26	15	10	4	6	43	27	246
2017	More than 20 years in current department or agency	9	26	29	15	2	7	13	43	21	56
2014	Less than 3 years in current department or agency	16	23	21	18	11	10	2	44	33	230
2014	3 to 10 years in current department or agency	14	25	24	16	13	6	2	43	31	542
2014	11 to 20 years in current department or agency	12	22	24	18	11	6	8	40	33	212
2014	More than 20 years in current department or agency	13	29	20	10	8	12	7	53	22	64

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	22	14	11	13	17	3	53	29	436
2017	3 to 10 years in current department or agency	14	20	15	18	21	11	1	39	44	501
2017	11 to 20 years in current department or agency	12	20	20	17	24	8	0	34	44	247
2017	More than 20 years in current department or agency	7	18	18	16	23	9	9	30	48	56
2014	Less than 3 years in current department or agency	21	22	18	11	12	12	3	52	27	232
2014	3 to 10 years in current department or agency	17	19	20	18	16	9	1	40	38	542
2014	11 to 20 years in current department or agency	13	23	16	17	22	8	0	40	43	213
2014	More than 20 years in current department or agency	16	36	6	14	15	11	2	60	33	64

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	11	7	2	2	5	9	87	5	436
2017	3 to 10 years in current department or agency	64	13	7	4	2	1	9	86	6	501
2017	11 to 20 years in current department or agency	65	17	3	2	2	0	11	93	4	246
2017	More than 20 years in current department or agency	73	13	6	0	2	4	3	92	2	56
2014	Less than 3 years in current department or agency	65	12	9	4	2	2	6	84	6	230
2014	3 to 10 years in current department or agency	71	12	5	2	2	1	7	90	5	541
2014	11 to 20 years in current department or agency	64	15	5	2	3	1	11	89	5	213
2014	More than 20 years in current department or agency	67	12	4	0	1	0	16	93	2	64

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	10	4	3	3	4	3	89	6	436
2017	3 to 10 years in current department or agency	72	10	7	4	3	2	3	85	8	501
2017	11 to 20 years in current department or agency	73	13	5	2	4	2	2	90	6	247
2017	More than 20 years in current department or agency	76	11	6	0	2	2	3	92	2	56
2014	Less than 3 years in current department or agency	68	13	7	4	3	3	2	85	8	229
2014	3 to 10 years in current department or agency	72	12	4	4	3	3	2	89	7	542
2014	11 to 20 years in current department or agency	67	14	6	4	2	2	5	88	6	212
2014	More than 20 years in current department or agency	75	12	5	0	3	0	5	91	3	64

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	22	20	12	11	15	3	48	28	437
2017	3 to 10 years in current department or agency	8	16	26	15	24	8	4	27	44	500
2017	11 to 20 years in current department or agency	7	18	22	15	21	13	5	30	44	247
2017	More than 20 years in current department or agency	4	12	27	20	18	9	11	20	47	56
2014	Less than 3 years in current department or agency	15	20	25	15	11	12	1	41	31	228
2014	3 to 10 years in current department or agency	10	16	25	16	18	11	4	30	40	541
2014	11 to 20 years in current department or agency	8	17	25	17	16	11	5	30	40	213
2014	More than 20 years in current department or agency	11	23	22	17	11	4	12	41	33	63

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	20	19	13	17	12	5	40	37	437
2017	3 to 10 years in current department or agency	9	13	20	18	29	5	5	24	53	500
2017	11 to 20 years in current department or agency	5	23	17	20	25	6	6	31	50	247
2017	More than 20 years in current department or agency	0	17	15	18	23	7	19	23	56	56
2014	Less than 3 years in current department or agency	15	20	20	17	14	11	3	40	36	231
2014	3 to 10 years in current department or agency	10	15	22	17	26	6	5	28	48	542
2014	11 to 20 years in current department or agency	11	17	19	22	22	4	5	30	49	212
2014	More than 20 years in current department or agency	6	16	22	19	18	1	19	27	46	64

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	24	20	14	16	12	2	41	36	437
2017	3 to 10 years in current department or agency	7	20	25	20	21	6	2	29	44	501
2017	11 to 20 years in current department or agency	5	25	22	23	18	5	2	32	44	247
2017	More than 20 years in current department or agency	4	28	18	19	19	11	2	36	44	56

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	26	13	3	3	6	2	79	7	437
2017	3 to 10 years in current department or agency	34	29	17	5	6	6	3	69	13	500
2017	11 to 20 years in current department or agency	25	32	19	7	7	7	4	63	16	247
2017	More than 20 years in current department or agency	21	37	11	8	2	14	7	74	12	56
2014	Less than 3 years in current department or agency	50	27	11	3	3	6	1	82	6	229
2014	3 to 10 years in current department or agency	35	30	16	5	4	9	1	73	9	542
2014	11 to 20 years in current department or agency	33	27	16	7	6	8	4	67	14	213
2014	More than 20 years in current department or agency	27	22	23	0	1	18	9	67	2	64

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	34	9	4	3	2	1	83	8	435
2017	3 to 10 years in current department or agency	33	33	17	8	5	4	0	68	14	500
2017	11 to 20 years in current department or agency	25	39	15	11	5	5	1	68	17	246
2017	More than 20 years in current department or agency	18	48	12	3	8	9	2	74	12	56
2014	Less than 3 years in current department or agency	51	30	12	1	2	4	0	84	3	229
2014	3 to 10 years in current department or agency	29	38	15	8	2	5	1	72	11	542
2014	11 to 20 years in current department or agency	28	33	19	9	3	7	1	66	14	213
2014	More than 20 years in current department or agency	26	41	13	5	4	7	4	75	10	64

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	30	6	5	3	0	0	87	7	437
2017	3 to 10 years in current department or agency	39	35	12	8	6	0	0	74	14	499
2017	11 to 20 years in current department or agency	32	40	10	10	7	0	1	72	17	247
2017	More than 20 years in current department or agency	27	42	16	6	8	0	2	70	13	56
2014	Less than 3 years in current department or agency	62	28	5	2	3	1	0	90	5	227
2014	3 to 10 years in current department or agency	41	38	11	5	4	0	0	79	9	542
2014	11 to 20 years in current department or agency	34	40	14	8	3	1	0	75	11	213
2014	More than 20 years in current department or agency	46	33	10	6	1	0	4	81	8	64

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	32	16	4	7	0	0	73	11	437
2017	3 to 10 years in current department or agency	25	30	19	13	12	1	1	56	25	500
2017	11 to 20 years in current department or agency	20	31	22	16	11	0	1	51	27	247
2017	More than 20 years in current department or agency	14	46	20	5	11	0	3	63	17	56
2014	Less than 3 years in current department or agency	42	31	14	7	4	2	0	74	12	230
2014	3 to 10 years in current department or agency	28	30	20	12	9	1	0	59	21	542
2014	11 to 20 years in current department or agency	20	33	21	14	9	3	0	55	24	213
2014	More than 20 years in current department or agency	23	39	25	3	5	0	4	65	9	64

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	38	11	6	6	0	0	77	12	437
2017	3 to 10 years in current department or agency	26	33	17	14	9	0	0	59	23	500
2017	11 to 20 years in current department or agency	19	35	24	16	6	0	1	54	22	246
2017	More than 20 years in current department or agency	17	46	16	11	10	0	2	63	21	56
2014	Less than 3 years in current department or agency	40	34	14	7	4	1	0	75	11	228
2014	3 to 10 years in current department or agency	29	31	21	12	6	0	0	60	19	542
2014	11 to 20 years in current department or agency	23	38	17	10	8	2	0	63	19	213
2014	More than 20 years in current department or agency	34	35	21	4	1	0	4	72	6	64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	17	24	13	14	8	1	44	30	437
2017	3 to 10 years in current department or agency	20	15	21	16	19	7	1	39	39	498
2017	11 to 20 years in current department or agency	19	18	23	16	15	6	3	41	34	247
2017	More than 20 years in current department or agency	21	32	14	9	10	5	9	62	22	56
2014	Less than 3 years in current department or agency	18	18	19	17	15	12	2	41	36	230
2014	3 to 10 years in current department or agency	20	16	24	12	17	8	2	41	32	541
2014	11 to 20 years in current department or agency	20	26	16	14	14	7	2	51	31	212
2014	More than 20 years in current department or agency	30	29	16	5	6	6	8	69	13	64

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	23	40	37	436
2017	3 to 10 years in current department or agency	18	49	33	496
2017	11 to 20 years in current department or agency	15	54	30	246
2017	More than 20 years in current department or agency	20	53	28	56
2014	Less than 3 years in current department or agency	35	31	34	225
2014	3 to 10 years in current department or agency	23	46	31	538
2014	11 to 20 years in current department or agency	14	60	27	209
2014	More than 20 years in current department or agency	26	55	19	64

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	4	8	35	16	16	21	98
2017	3 to 10 years in current department or agency	22	5	34	24	2	12	88
2017	11 to 20 years in current department or agency	74	3	15	3	0	6	35
2017	More than 20 years in current department or agency	88	12	0	0	0	0	10
2014	Less than 3 years in current department or agency	2	9	25	34	9999	30	73
2014	3 to 10 years in current department or agency	23	11	20	34	9999	13	120
2014	11 to 20 years in current department or agency	65	9	9	11	9999	6	25
2014	More than 20 years in current department or agency	85	6	0	0	9999	9	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	16	84	436
2017	3 to 10 years in current department or agency	20	80	497
2017	11 to 20 years in current department or agency	24	76	247
2017	More than 20 years in current department or agency	31	69	55
2014	Less than 3 years in current department or agency	15	85	226
2014	3 to 10 years in current department or agency	24	76	543
2014	11 to 20 years in current department or agency	27	73	212
2014	More than 20 years in current department or agency	18	82	64

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	68
2017	3 to 10 years in current department or agency	38	101
2017	11 to 20 years in current department or agency	26	59
2014	Less than 3 years in current department or agency	39	36
2014	3 to 10 years in current department or agency	40	133
2014	11 to 20 years in current department or agency	22	54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	68
2017	3 to 10 years in current department or agency	53	101
2017	11 to 20 years in current department or agency	66	59
2017	More than 20 years in current department or agency	71	17
2014	Less than 3 years in current department or agency	50	36
2014	3 to 10 years in current department or agency	64	133
2014	11 to 20 years in current department or agency	68	54
2014	More than 20 years in current department or agency	54	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	101
2014	Less than 3 years in current department or agency	0	36
2014	3 to 10 years in current department or agency	5	133

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	68
2017	3 to 10 years in current department or agency	101
2017	11 to 20 years in current department or agency	59
2017	More than 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	36
2014	11 to 20 years in current department or agency	54
2014	More than 20 years in current department or agency	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	101
2017	11 to 20 years in current department or agency	59
2014	Less than 3 years in current department or agency	36
2014	More than 20 years in current department or agency	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	68
2017	3 to 10 years in current department or agency	34	101
2017	11 to 20 years in current department or agency	37	59
2014	Less than 3 years in current department or agency	47	36
2014	3 to 10 years in current department or agency	41	133
2014	11 to 20 years in current department or agency	35	54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	68
2017	3 to 10 years in current department or agency	40	102
2017	11 to 20 years in current department or agency	57	59
2017	More than 20 years in current department or agency	36	17
2014	Less than 3 years in current department or agency	37	36
2014	3 to 10 years in current department or agency	47	133
2014	11 to 20 years in current department or agency	35	54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	68
2017	3 to 10 years in current department or agency	35	102
2017	11 to 20 years in current department or agency	41	59
2017	More than 20 years in current department or agency	28	17
2014	Less than 3 years in current department or agency	32	36
2014	3 to 10 years in current department or agency	35	133
2014	11 to 20 years in current department or agency	48	54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	68
2017	3 to 10 years in current department or agency	23	102
2017	11 to 20 years in current department or agency	35	59
2014	Less than 3 years in current department or agency	17	36
2014	3 to 10 years in current department or agency	30	133
2014	11 to 20 years in current department or agency	28	54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	68
2017	3 to 10 years in current department or agency	37	102
2017	11 to 20 years in current department or agency	31	59
2017	More than 20 years in current department or agency	34	17
2014	Less than 3 years in current department or agency	20	36
2014	3 to 10 years in current department or agency	26	133
2014	11 to 20 years in current department or agency	37	54
2014	More than 20 years in current department or agency	0	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	68
2017	3 to 10 years in current department or agency	22	102
2017	11 to 20 years in current department or agency	26	59
2014	3 to 10 years in current department or agency	21	133
2014	11 to 20 years in current department or agency	20	54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	59	68
2017	3 to 10 years in current department or agency	75	102
2017	11 to 20 years in current department or agency	63	59
2017	More than 20 years in current department or agency	49	17
2014	Less than 3 years in current department or agency	58	36
2014	3 to 10 years in current department or agency	65	133
2014	11 to 20 years in current department or agency	63	54
2014	More than 20 years in current department or agency	68	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	68
2017	3 to 10 years in current department or agency	29	102
2017	11 to 20 years in current department or agency	23	59
2017	More than 20 years in current department or agency	33	17
2014	Less than 3 years in current department or agency	14	36
2014	3 to 10 years in current department or agency	24	133
2014	11 to 20 years in current department or agency	19	54
2014	More than 20 years in current department or agency	0	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	68
2017	3 to 10 years in current department or agency	19	102
2014	Less than 3 years in current department or agency	22	36
2014	3 to 10 years in current department or agency	14	133
2014	11 to 20 years in current department or agency	10	54

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	68
2017	3 to 10 years in current department or agency	22	102
2017	11 to 20 years in current department or agency	24	59
2014	Less than 3 years in current department or agency	20	36
2014	3 to 10 years in current department or agency	20	133
2014	11 to 20 years in current department or agency	23	54
2014	More than 20 years in current department or agency	0	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	68
2017	3 to 10 years in current department or agency	40	102
2017	11 to 20 years in current department or agency	51	59
2017	More than 20 years in current department or agency	34	17
2014	Less than 3 years in current department or agency	38	36
2014	3 to 10 years in current department or agency	43	133
2014	11 to 20 years in current department or agency	42	54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	68
2017	3 to 10 years in current department or agency	33	102
2017	11 to 20 years in current department or agency	34	59
2014	Less than 3 years in current department or agency	44	36
2014	3 to 10 years in current department or agency	41	133
2014	11 to 20 years in current department or agency	35	54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	68
2017	3 to 10 years in current department or agency	6	102
2017	11 to 20 years in current department or agency	12	59
2017	More than 20 years in current department or agency	29	17
2014	Less than 3 years in current department or agency	21	36
2014	3 to 10 years in current department or agency	14	133
2014	11 to 20 years in current department or agency	18	54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	68
2017	3 to 10 years in current department or agency	67	102
2017	11 to 20 years in current department or agency	59	59
2017	More than 20 years in current department or agency	60	17
2014	Less than 3 years in current department or agency	64	36
2014	3 to 10 years in current department or agency	67	133
2014	11 to 20 years in current department or agency	62	54
2014	More than 20 years in current department or agency	65	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	68
2017	3 to 10 years in current department or agency	20	102
2017	11 to 20 years in current department or agency	20	59
2014	Less than 3 years in current department or agency	26	36
2014	3 to 10 years in current department or agency	16	133
2014	11 to 20 years in current department or agency	21	54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	68
2017	3 to 10 years in current department or agency	7	102
2014	Less than 3 years in current department or agency	0	36
2014	3 to 10 years in current department or agency	9	133

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	68
2017	3 to 10 years in current department or agency	24	102
2017	11 to 20 years in current department or agency	27	59
2017	More than 20 years in current department or agency	40	17
2014	Less than 3 years in current department or agency	13	36
2014	3 to 10 years in current department or agency	22	133
2014	11 to 20 years in current department or agency	27	54

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	102
2014	3 to 10 years in current department or agency	6	133

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	68
2017	3 to 10 years in current department or agency	10	102
2017	More than 20 years in current department or agency	28	17
2014	3 to 10 years in current department or agency	11	133
2014	11 to 20 years in current department or agency	10	54

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	68
2017	3 to 10 years in current department or agency	11	102
2017	11 to 20 years in current department or agency	14	59
2014	Less than 3 years in current department or agency	14	36
2014	3 to 10 years in current department or agency	15	133
2014	11 to 20 years in current department or agency	20	54

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	102
2017	11 to 20 years in current department or agency	13	59
2017	More than 20 years in current department or agency	0	17
2014	Less than 3 years in current department or agency	16	36
2014	3 to 10 years in current department or agency	11	133
2014	11 to 20 years in current department or agency	11	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	68
2017	3 to 10 years in current department or agency	18	102
2017	11 to 20 years in current department or agency	23	59
2014	Less than 3 years in current department or agency	25	36
2014	3 to 10 years in current department or agency	21	133
2014	11 to 20 years in current department or agency	21	54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	61
2017	3 to 10 years in current department or agency	21	92
2014	Less than 3 years in current department or agency	21	33
2014	3 to 10 years in current department or agency	11	115
2014	11 to 20 years in current department or agency	12	47

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	61
2017	3 to 10 years in current department or agency	21	92
2014	Less than 3 years in current department or agency	27	33
2014	3 to 10 years in current department or agency	19	115

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	61
2017	3 to 10 years in current department or agency	14	92
2014	3 to 10 years in current department or agency	10	115
2014	11 to 20 years in current department or agency	19	47

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	10	92

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	61
2017	3 to 10 years in current department or agency	12	92
2017	11 to 20 years in current department or agency	9	55
2014	Less than 3 years in current department or agency	16	33
2014	3 to 10 years in current department or agency	14	115
2014	11 to 20 years in current department or agency	23	47

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	61
2017	3 to 10 years in current department or agency	10	92
2014	3 to 10 years in current department or agency	9	115

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	11
2014	3 to 10 years in current department or agency	0	115

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	61
2017	3 to 10 years in current department or agency	10	92
2017	11 to 20 years in current department or agency	10	55
2017	More than 20 years in current department or agency	0	11
2014	Less than 3 years in current department or agency	23	33
2014	3 to 10 years in current department or agency	14	115

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	61
2017	3 to 10 years in current department or agency	17	92
2017	More than 20 years in current department or agency	0	11
2014	3 to 10 years in current department or agency	11	115
2014	11 to 20 years in current department or agency	11	47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	61
2017	3 to 10 years in current department or agency	14	92
2017	11 to 20 years in current department or agency	23	55
2017	More than 20 years in current department or agency	0	11
2014	Less than 3 years in current department or agency	32	33
2014	3 to 10 years in current department or agency	25	115
2014	11 to 20 years in current department or agency	23	47

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	61
2017	11 to 20 years in current department or agency	9	55
2014	3 to 10 years in current department or agency	4	115
2014	11 to 20 years in current department or agency	15	47

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	61
2017	3 to 10 years in current department or agency	34	92
2017	11 to 20 years in current department or agency	36	55
2014	Less than 3 years in current department or agency	38	33
2014	3 to 10 years in current department or agency	40	115
2014	11 to 20 years in current department or agency	34	47

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	61
2017	3 to 10 years in current department or agency	53	92
2017	11 to 20 years in current department or agency	63	55
2014	Less than 3 years in current department or agency	50	33
2014	3 to 10 years in current department or agency	58	115
2014	11 to 20 years in current department or agency	50	47

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	61
2017	3 to 10 years in current department or agency	21	92
2017	11 to 20 years in current department or agency	28	55
2014	Less than 3 years in current department or agency	18	33
2014	3 to 10 years in current department or agency	20	115
2014	11 to 20 years in current department or agency	29	47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	92	8	68
2017	3 to 10 years in current department or agency	100	0	102
2017	11 to 20 years in current department or agency	100	0	59
2017	More than 20 years in current department or agency	100	0	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	11	13	3	5	43	12	54	18	438
2017	3 to 10 years in current department or agency	13	15	20	7	9	29	7	44	25	499
2017	11 to 20 years in current department or agency	11	16	19	11	10	28	5	39	32	246
2017	More than 20 years in current department or agency	9	31	7	0	13	30	11	67	22	56
2014	Less than 3 years in current department or agency	16	15	19	3	3	36	7	55	11	227
2014	3 to 10 years in current department or agency	11	15	21	9	8	29	6	41	27	540
2014	11 to 20 years in current department or agency	13	15	17	9	9	29	9	44	29	214
2014	More than 20 years in current department or agency	9	23	17	10	3	32	7	52	20	64

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	25	12	3	5	18	3	74	10	438
2017	3 to 10 years in current department or agency	23	28	18	9	7	14	2	60	19	498
2017	11 to 20 years in current department or agency	16	32	19	11	7	13	2	57	21	245
2017	More than 20 years in current department or agency	21	37	6	4	11	12	9	74	19	56
2014	Less than 3 years in current department or agency	29	25	17	5	2	21	0	69	10	231
2014	3 to 10 years in current department or agency	25	33	18	5	6	12	1	66	13	542
2014	11 to 20 years in current department or agency	23	24	22	8	5	15	4	58	16	214
2014	More than 20 years in current department or agency	15	33	21	4	0	21	6	66	5	64

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	43	13	18	7	3	1	61	26	438
2017	3 to 10 years in current department or agency	20	49	13	12	3	2	1	70	16	501
2017	11 to 20 years in current department or agency	24	52	10	10	2	0	0	77	12	247
2017	More than 20 years in current department or agency	27	52	7	7	0	5	2	85	7	56
2014	Less than 3 years in current department or agency	17	37	14	16	11	3	2	56	29	230
2014	3 to 10 years in current department or agency	22	42	15	12	7	1	1	66	19	543
2014	11 to 20 years in current department or agency	27	51	11	6	4	0	0	78	11	213
2014	More than 20 years in current department or agency	21	55	6	11	3	4	0	79	15	64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	21	18	7	6	33	6	49	22	438
2017	3 to 10 years in current department or agency	9	21	24	14	11	17	4	38	31	500
2017	11 to 20 years in current department or agency	7	31	22	17	9	13	2	44	30	246
2017	More than 20 years in current department or agency	12	30	13	14	9	18	4	54	29	56
2014	Less than 3 years in current department or agency	11	21	20	10	8	27	2	45	27	231
2014	3 to 10 years in current department or agency	12	21	19	16	13	16	3	40	36	544
2014	11 to 20 years in current department or agency	11	28	20	15	13	12	2	44	33	214
2014	More than 20 years in current department or agency	11	39	21	10	4	13	2	58	17	64

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	28	11	3	2	25	1	77	7	436
2017	3 to 10 years in current department or agency	30	30	18	6	5	12	0	68	12	501
2017	11 to 20 years in current department or agency	26	37	17	8	3	9	0	70	12	247
2017	More than 20 years in current department or agency	36	26	11	9	0	14	4	76	11	56
2014	Less than 3 years in current department or agency	30	27	16	5	1	20	1	72	8	231
2014	3 to 10 years in current department or agency	27	35	16	5	2	13	1	73	8	542
2014	11 to 20 years in current department or agency	20	39	16	9	3	13	0	68	14	214
2014	More than 20 years in current department or agency	48	25	10	8	0	10	0	80	9	64

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	28	12	4	3	25	1	74	10	438
2017	3 to 10 years in current department or agency	24	27	20	8	7	12	0	59	18	500
2017	11 to 20 years in current department or agency	16	37	18	10	7	11	0	60	20	247
2017	More than 20 years in current department or agency	20	31	16	12	6	12	4	60	21	56
2014	Less than 3 years in current department or agency	27	23	16	6	2	25	1	67	11	232
2014	3 to 10 years in current department or agency	22	29	18	9	5	16	1	61	16	540
2014	11 to 20 years in current department or agency	16	38	16	12	4	13	0	62	19	214
2014	More than 20 years in current department or agency	40	27	13	3	4	13	0	77	8	64

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	7	93	436
2017	3 to 10 years in current department or agency	8	92	495
2017	11 to 20 years in current department or agency	8	92	247
2014	Less than 3 years in current department or agency	7	93	229
2014	3 to 10 years in current department or agency	9	91	540
2014	11 to 20 years in current department or agency	11	89	212

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	29	38
2014	Less than 3 years in current department or agency	34	17
2014	3 to 10 years in current department or agency	41	48

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	73	31
2017	3 to 10 years in current department or agency	80	38
2017	11 to 20 years in current department or agency	90	19
2014	Less than 3 years in current department or agency	54	17
2014	3 to 10 years in current department or agency	74	48
2014	11 to 20 years in current department or agency	93	21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	31
2017	3 to 10 years in current department or agency	38
2014	Less than 3 years in current department or agency	17
2014	11 to 20 years in current department or agency	21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	31
2017	3 to 10 years in current department or agency	38
2017	11 to 20 years in current department or agency	19
2014	Less than 3 years in current department or agency	17
2014	3 to 10 years in current department or agency	48
2014	11 to 20 years in current department or agency	21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	31
2017	3 to 10 years in current department or agency	38
2017	11 to 20 years in current department or agency	19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	31
2017	3 to 10 years in current department or agency	18	38
2014	Less than 3 years in current department or agency	29	17
2014	3 to 10 years in current department or agency	26	48

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19
2014	3 to 10 years in current department or agency	13	48

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	31
2017	3 to 10 years in current department or agency	13	38
2014	Less than 3 years in current department or agency	37	17
2014	3 to 10 years in current department or agency	19	48

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	31
2017	3 to 10 years in current department or agency	21	38
2014	Less than 3 years in current department or agency	29	17
2014	3 to 10 years in current department or agency	27	48
2014	11 to 20 years in current department or agency	25	21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	31
2017	3 to 10 years in current department or agency	25	38
2014	3 to 10 years in current department or agency	18	48
2014	11 to 20 years in current department or agency	29	21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	31
2017	3 to 10 years in current department or agency	26	38
2014	3 to 10 years in current department or agency	19	48

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	31
2014	Less than 3 years in current department or agency	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	38
2014	Less than 3 years in current department or agency	0	17
2014	3 to 10 years in current department or agency	11	48
2014	11 to 20 years in current department or agency	27	21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	31
2017	3 to 10 years in current department or agency	23	38
2017	11 to 20 years in current department or agency	27	19
2014	3 to 10 years in current department or agency	17	48
2014	11 to 20 years in current department or agency	39	21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	31
2017	3 to 10 years in current department or agency	38
2014	Less than 3 years in current department or agency	17
2014	3 to 10 years in current department or agency	48

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	25	38
2014	3 to 10 years in current department or agency	37	48
2014	11 to 20 years in current department or agency	22	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	31
2017	3 to 10 years in current department or agency	34	38
2017	11 to 20 years in current department or agency	36	19
2014	3 to 10 years in current department or agency	35	48
2014	11 to 20 years in current department or agency	53	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	21	38
2014	Less than 3 years in current department or agency	0	17
2014	3 to 10 years in current department or agency	11	48

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	24	38
2014	Less than 3 years in current department or agency	0	17
2014	3 to 10 years in current department or agency	19	48
2014	11 to 20 years in current department or agency	29	21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	31
2014	Less than 3 years in current department or agency	17
2014	11 to 20 years in current department or agency	21

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	31
2017	3 to 10 years in current department or agency	45	38
2017	11 to 20 years in current department or agency	47	19
2014	Less than 3 years in current department or agency	63	17
2014	3 to 10 years in current department or agency	53	48
2014	11 to 20 years in current department or agency	29	21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	34
2014	3 to 10 years in current department or agency	11	42

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	26
2014	Less than 3 years in current department or agency	30	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	26
2017	3 to 10 years in current department or agency	34
2017	11 to 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	17
2014	11 to 20 years in current department or agency	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	34

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	34
2017	11 to 20 years in current department or agency	0	17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	34
2017	11 to 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	17
2014	3 to 10 years in current department or agency	42

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	34
2014	Less than 3 years in current department or agency	54	17
2014	3 to 10 years in current department or agency	22	42

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	26
2017	3 to 10 years in current department or agency	39	34
2017	11 to 20 years in current department or agency	35	17
2014	3 to 10 years in current department or agency	24	42
2014	11 to 20 years in current department or agency	31	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	26
2017	3 to 10 years in current department or agency	65	34
2017	11 to 20 years in current department or agency	55	17
2014	3 to 10 years in current department or agency	40	42
2014	11 to 20 years in current department or agency	51	19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	34
2017	11 to 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	17
2014	3 to 10 years in current department or agency	42

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	61	26
2017	3 to 10 years in current department or agency	58	34
2017	11 to 20 years in current department or agency	88	17
2014	Less than 3 years in current department or agency	47	17
2014	3 to 10 years in current department or agency	76	42
2014	11 to 20 years in current department or agency	56	19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	26
2017	11 to 20 years in current department or agency	0	17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	26
2017	3 to 10 years in current department or agency	17	34
2014	Less than 3 years in current department or agency	0	17
2014	3 to 10 years in current department or agency	14	42
2014	11 to 20 years in current department or agency	37	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	86	14	31
2017	3 to 10 years in current department or agency	100	0	37
2017	11 to 20 years in current department or agency	100	0	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	11	13	2	2	43	12	60	11	433
2017	3 to 10 years in current department or agency	13	17	21	3	6	35	5	50	15	498
2017	11 to 20 years in current department or agency	11	20	22	4	5	33	5	50	15	246
2017	More than 20 years in current department or agency	12	16	12	4	2	44	10	61	12	56
2014	Less than 3 years in current department or agency	18	13	22	2	2	38	6	55	6	229
2014	3 to 10 years in current department or agency	13	18	19	3	3	38	5	55	11	537
2014	11 to 20 years in current department or agency	12	14	16	4	6	40	8	49	20	212
2014	More than 20 years in current department or agency	11	13	20	3	0	46	8	52	6	64

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	27	10	3	2	19	2	80	6	434
2017	3 to 10 years in current department or agency	25	29	17	5	5	17	2	67	12	498
2017	11 to 20 years in current department or agency	19	36	16	3	4	20	1	70	10	246
2017	More than 20 years in current department or agency	19	27	11	6	4	25	9	70	14	56
2014	Less than 3 years in current department or agency	36	24	16	2	0	20	2	77	3	230
2014	3 to 10 years in current department or agency	28	33	14	3	3	17	1	74	8	540
2014	11 to 20 years in current department or agency	21	24	15	7	4	25	4	63	16	213
2014	More than 20 years in current department or agency	19	30	16	1	0	27	6	74	2	64

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	23	21	10	13	0	1	56	23	438
2017	3 to 10 years in current department or agency	29	25	21	13	11	1	0	55	24	499
2017	11 to 20 years in current department or agency	27	23	26	12	10	0	1	51	23	246
2017	More than 20 years in current department or agency	40	25	19	9	6	2	0	65	15	56

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	26	14	3	3	0	2	80	6	438
2017	3 to 10 years in current department or agency	48	23	17	6	1	1	4	75	8	498
2017	11 to 20 years in current department or agency	46	28	14	7	2	1	3	77	9	246
2017	More than 20 years in current department or agency	48	27	8	9	4	0	4	79	14	56

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	20	8	3	3	1	5	86	6	438
2017	3 to 10 years in current department or agency	50	23	13	5	2	0	7	79	7	495
2017	11 to 20 years in current department or agency	40	31	17	4	2	1	4	75	7	246
2017	More than 20 years in current department or agency	44	24	16	8	4	0	4	71	12	56

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	16	7	2	2	3	4	88	4	437
2017	3 to 10 years in current department or agency	56	21	8	5	2	3	6	85	7	497
2017	11 to 20 years in current department or agency	53	20	11	5	2	3	5	80	8	247
2017	More than 20 years in current department or agency	60	12	7	8	0	3	9	83	9	56

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	13	4	2	1	1	12	92	4	438
2017	3 to 10 years in current department or agency	61	11	8	1	2	0	16	87	3	495
2017	11 to 20 years in current department or agency	55	18	6	2	1	0	18	89	4	247
2017	More than 20 years in current department or agency	57	20	9	4	0	2	8	85	4	54

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	28	20	13	8	1	60	21	438
2017	3 to 10 years in current department or agency	32	27	17	10	13	1	60	23	499
2017	11 to 20 years in current department or agency	25	36	21	10	7	1	62	17	245
2017	More than 20 years in current department or agency	36	29	18	9	3	4	68	13	55

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	25	18	8	7	1	4	65	16	437
2017	3 to 10 years in current department or agency	29	27	18	13	9	1	3	58	23	499
2017	11 to 20 years in current department or agency	21	29	25	15	8	1	2	51	23	246
2017	More than 20 years in current department or agency	31	21	22	9	12	0	6	55	22	55

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	22	11	5	5	0	4	78	10	436
2017	3 to 10 years in current department or agency	39	25	17	8	6	1	3	68	15	499
2017	11 to 20 years in current department or agency	27	32	26	7	4	1	3	61	12	246
2017	More than 20 years in current department or agency	33	29	12	8	11	2	6	66	20	56

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	23	15	7	6	0	3	71	14	438
2017	3 to 10 years in current department or agency	43	26	13	9	6	1	1	71	16	499
2017	11 to 20 years in current department or agency	36	38	17	5	4	0	1	74	9	246
2017	More than 20 years in current department or agency	44	28	13	3	8	2	2	75	12	56

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	27	13	4	3	0	2	80	7	438
2017	3 to 10 years in current department or agency	56	25	8	4	2	1	3	85	7	497
2017	11 to 20 years in current department or agency	47	29	14	4	1	2	3	81	5	246
2017	More than 20 years in current department or agency	44	29	11	4	8	2	4	77	12	56

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	19	12	5	4	1	3	79	9	437
2017	3 to 10 years in current department or agency	47	21	15	7	5	0	5	72	13	500
2017	11 to 20 years in current department or agency	41	28	13	8	2	0	6	74	12	245
2017	More than 20 years in current department or agency	41	26	16	3	3	0	9	75	8	56

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	11	5	2	3	1	3	90	5	435
2017	3 to 10 years in current department or agency	70	13	7	3	3	0	3	86	6	498
2017	11 to 20 years in current department or agency	63	15	8	5	4	1	4	82	10	246
2017	More than 20 years in current department or agency	52	28	6	6	2	0	7	86	8	56

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	14	2	3	1	1	3	94	3	438
2017	3 to 10 years in current department or agency	70	17	5	2	2	0	3	90	4	498
2017	11 to 20 years in current department or agency	62	27	6	2	1	0	2	91	3	247
2017	More than 20 years in current department or agency	66	20	4	2	0	0	9	94	2	56

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	17	8	4	4	2	83	8	437
2017	3 to 10 years in current department or agency	56	19	11	5	7	2	77	12	495
2017	11 to 20 years in current department or agency	49	22	16	6	5	1	72	11	247
2017	More than 20 years in current department or agency	38	32	12	6	6	6	75	12	56

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	2	1	1	0	38	98	1	434
2017	3 to 10 years in current department or agency	44	5	2	2	0	47	92	4	498
2017	11 to 20 years in current department or agency	36	12	2	0	1	49	95	2	244
2017	More than 20 years in current department or agency	19	11	4	2	0	64	82	6	54

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	16	10	4	2	0	8	82	6	438
2017	3 to 10 years in current department or agency	45	22	10	7	5	0	10	75	14	499
2017	11 to 20 years in current department or agency	46	20	14	5	2	0	12	76	8	245
2017	More than 20 years in current department or agency	48	20	13	6	4	2	9	75	11	55

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	20	20	11	18	0	1	50	30	437
2017	3 to 10 years in current department or agency	21	20	15	18	24	1	1	41	43	500
2017	11 to 20 years in current department or agency	28	20	20	14	16	0	2	48	31	247
2017	More than 20 years in current department or agency	51	15	13	11	9	0	2	67	21	55

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	25	13	6	4	0	3	76	10	438
2017	3 to 10 years in current department or agency	51	28	10	4	4	1	3	82	8	500
2017	11 to 20 years in current department or agency	47	34	9	3	1	0	4	86	5	246
2017	More than 20 years in current department or agency	60	31	2	0	5	0	2	93	5	55

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	36	29	11	4	1	56	15	437
2017	3 to 10 years in current department or agency	17	34	28	12	7	0	52	20	500
2017	11 to 20 years in current department or agency	10	33	42	8	6	0	43	14	246
2017	More than 20 years in current department or agency	14	36	38	10	2	0	50	12	55

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	14	35	26	15	41	23	438
2017	3 to 10 years in current department or agency	10	17	33	24	16	40	27	498
2017	11 to 20 years in current department or agency	10	14	39	27	9	36	24	244
2017	More than 20 years in current department or agency	9	17	27	26	21	48	25	56

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	26	20	16	12	9	1	47	31	437
2017	3 to 10 years in current department or agency	14	29	23	12	17	4	1	45	30	500
2017	11 to 20 years in current department or agency	11	33	26	11	10	7	1	48	23	247
2017	More than 20 years in current department or agency	18	31	19	11	15	5	2	52	28	56

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	33	18	15	12	4	1	53	28	438
2017	3 to 10 years in current department or agency	15	25	19	17	19	3	2	42	38	500
2017	11 to 20 years in current department or agency	9	32	23	18	13	2	2	43	33	247
2017	More than 20 years in current department or agency	9	32	26	9	13	3	7	46	25	56

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	16	84	436
2017	3 to 10 years in current department or agency	23	77	499
2017	11 to 20 years in current department or agency	21	79	247
2017	More than 20 years in current department or agency	16	84	56
2014	Less than 3 years in current department or agency	16	84	225
2014	3 to 10 years in current department or agency	19	81	539
2014	11 to 20 years in current department or agency	18	82	212

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	72	28	71
2017	3 to 10 years in current department or agency	77	23	112
2017	11 to 20 years in current department or agency	73	27	50
2014	Less than 3 years in current department or agency	89	11	37
2014	3 to 10 years in current department or agency	82	18	99
2014	11 to 20 years in current department or agency	73	27	36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	30	6	10	4	2	0	79	14	50
2017	3 to 10 years in current department or agency	44	24	3	16	12	1	0	69	28	86
2017	11 to 20 years in current department or agency	39	45	0	8	6	3	0	86	14	36
2014	Less than 3 years in current department or agency	42	42	3	14	0	0	0	84	14	33
2014	3 to 10 years in current department or agency	37	33	7	11	8	3	1	72	20	82
2014	11 to 20 years in current department or agency	34	38	11	9	9	0	0	72	17	24

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	17	8	3	3	20	4	60	40	435
2017	3 to 10 years in current department or agency	39	23	11	6	3	16	1	47	53	500
2017	11 to 20 years in current department or agency	50	28	10	3	3	6	0	53	47	245
2017	More than 20 years in current department or agency	44	20	13	4	6	12	2	51	49	55

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	131
2017	3 to 10 years in current department or agency	28	213
2017	11 to 20 years in current department or agency	19	104
2017	More than 20 years in current department or agency	26	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	131
2017	3 to 10 years in current department or agency	33	213
2017	11 to 20 years in current department or agency	42	104
2017	More than 20 years in current department or agency	30	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	131
2017	3 to 10 years in current department or agency	17	213
2017	11 to 20 years in current department or agency	9	104
2017	More than 20 years in current department or agency	4	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	131
2017	3 to 10 years in current department or agency	38	213
2017	11 to 20 years in current department or agency	40	104
2017	More than 20 years in current department or agency	30	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	1	131
2017	3 to 10 years in current department or agency	2	213
2017	11 to 20 years in current department or agency	2	104
2017	More than 20 years in current department or agency	0	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	131
2017	3 to 10 years in current department or agency	30	213
2017	11 to 20 years in current department or agency	31	104
2017	More than 20 years in current department or agency	35	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	8	73	11	2	3	3	126
2017	3 to 10 years in current department or agency	16	67	7	4	1	4	208
2017	11 to 20 years in current department or agency	14	62	15	3	1	4	90
2017	More than 20 years in current department or agency	15	55	10	15	0	5	20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	25	11	16	14	2	12	52	35	132
2017	3 to 10 years in current department or agency	16	33	13	16	12	2	9	54	31	219
2017	11 to 20 years in current department or agency	7	31	22	10	11	3	16	46	26	107
2017	More than 20 years in current department or agency	13	36	14	13	5	0	19	60	23	22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	16	14	17	13	8	18	41	40	131
2017	3 to 10 years in current department or agency	13	22	13	14	14	5	20	47	36	219
2017	11 to 20 years in current department or agency	10	25	18	13	11	5	18	46	31	107
2017	More than 20 years in current department or agency	9	38	18	4	13	0	17	57	21	23

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me