2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	44	8	11	3	3	77	14	36
2017	Administration and Foreign Services	53	42	0	5	0	0	95	5	19
2017	Administrative Support	60	20	0	10	10	0	80	20	10
2017	Operational	40	41	3	12	4	0	81	16	820
2017	Other	42	40	3	10	5	0	82	15	126
2014	Administration and Foreign Services	40	53	0	7	0	0	93	7	15
2014	Operational	36	45	5	10	4	0	81	14	827
2014	Other	41	46	3	7	3	0	86	10	96

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	67	19	3	8	0	0	3	89	9	36
2017	Administration and Foreign Services	74	26	0	0	0	0	0	100	0	19
2017	Administrative Support	100	0	0	0	0	0	0	100	0	10
2017	Operational	81	15	2	1	1	0	0	97	1	820
2017	Other	79	15	4	2	0	1	0	94	2	126
2014	Administration and Foreign Services	87	13	0	0	0	0	0	100	0	15
2014	Operational	81	13	2	2	1	0	1	95	3	836
2014	Other	77	19	1	1	1	1	0	97	2	96

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	64	17	6	0	3	0	11	91	3	36
2017	Administration and Foreign Services	53	16	5	11	5	0	11	76	18	19
2017	Administrative Support	80	0	0	0	0	0	20	100	0	10
2017	Operational	70	11	4	2	2	0	10	91	4	820
2017	Other	64	13	5	2	3	0	13	89	5	126
2014	Administration and Foreign Services	67	13	7	0	0	0	13	92	0	15
2014	Operational	73	10	3	1	1	0	12	94	3	835
2014	Other	60	8	3	4	1	1	22	89	7	96

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	31	19	8	6	6	65	15	36
2017	Administration and Foreign Services	26	47	11	11	5	0	74	16	19
2017	Administrative Support	40	20	10	20	0	10	67	22	10
2017	Operational	36	30	10	10	6	9	72	17	822
2017	Other	34	31	15	7	10	3	67	17	126
2014	Administration and Foreign Services	47	33	13	7	0	0	80	7	15
2014	Operational	34	32	10	10	6	8	71	17	833
2014	Other	34	36	13	13	1	3	73	14	96

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	22	44	8	11	11	3	69	23	36
2017	Administration and Foreign Services	26	47	11	11	5	0	74	16	19
2017	Administrative Support	70	30	0	0	0	0	100	0	10
2017	Operational	37	43	6	10	4	0	80	13	822
2017	Other	37	43	10	7	3	0	80	10	125
2014	Administration and Foreign Services	47	33	13	7	0	0	80	7	15
2014	Operational	31	45	9	11	4	0	76	15	838
2014	Other	40	43	6	7	4	0	82	11	96

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	36	19	3	3	3	74	6	36
2017	Administration and Foreign Services	26	42	21	11	0	0	68	11	19
2017	Administrative Support	30	30	20	20	0	0	60	20	10
2017	Operational	38	34	17	5	5	0	72	11	823
2017	Other	22	37	21	12	6	2	60	18	126
2014	Administration and Foreign Services	33	40	20	0	7	0	73	7	15
2014	Operational	35	32	19	9	5	0	67	14	835
2014	Other	32	25	25	9	8	0	57	18	96

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	42	31	17	3	6	0	3	74	9	36
2017	Administration and Foreign Services	47	37	5	5	5	0	0	84	11	19
2017	Administrative Support	40	20	20	10	10	0	0	60	20	10
2017	Operational	49	31	10	7	4	0	0	79	11	823
2017	Other	37	37	16	6	4	0	0	74	10	126
2014	Administration and Foreign Services	60	33	0	7	0	0	0	93	7	15
2014	Operational	43	35	11	6	4	0	0	79	10	835
2014	Other	37	27	20	8	6	1	0	65	15	95

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	33	33	14	8	8	0	3	69	17	36
2017	Administration and Foreign Services	26	53	16	5	0	0	0	79	5	19
2017	Administrative Support	40	30	30	0	0	0	0	70	0	10
2017	Operational	36	36	10	12	5	0	0	72	18	822
2017	Other	35	37	13	10	5	0	0	72	14	126
2014	Administration and Foreign Services	47	27	7	13	0	7	0	79	14	15
2014	Operational	33	37	11	11	6	0	1	72	17	838
2014	Other	31	29	11	16	8	2	2	63	25	96

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	25	22	6	14	0	3	57	20	36
2017	Administration and Foreign Services	21	53	21	5	0	0	0	74	5	19
2017	Administrative Support	40	20	30	0	10	0	0	60	10	10
2017	Operational	30	29	17	13	10	0	1	60	23	824
2017	Other	28	29	20	10	12	0	1	57	23	125
2014	Administration and Foreign Services	20	47	13	20	0	0	0	67	20	15
2014	Operational	29	32	16	13	9	1	1	61	22	834
2014	Other	29	38	9	13	9	1	1	68	22	96

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	19	3	22	14	25	8	8	27	47	36
2017	Administration and Foreign Services	26	32	26	11	0	0	5	61	11	19
2017	Administrative Support	40	20	0	0	0	0	40	100	0	10
2017	Operational	19	15	16	10	14	3	23	46	33	824
2017	Other	28	19	10	5	13	2	24	63	23	126
2014	Administration and Foreign Services	20	20	20	7	20	0	13	46	31	15
2014	Operational	20	15	14	8	15	3	24	49	32	834
2014	Other	24	20	11	4	11	3	26	62	22	96

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	36	19	6	6	0	3	69	11	36
2017	Administration and Foreign Services	32	53	11	0	0	5	0	89	0	19
2017	Administrative Support	30	40	10	10	10	0	0	70	20	10
2017	Operational	34	40	12	8	6	0	0	74	14	824
2017	Other	22	40	23	10	6	0	0	62	15	126
2014	Administration and Foreign Services	27	67	0	0	7	0	0	93	7	15
2014	Operational	29	44	15	7	5	0	0	73	12	835
2014	Other	27	40	21	8	4	0	0	67	13	96

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	33	25	17	11	3	46	29	36
2017	Administration and Foreign Services	21	58	11	11	0	0	79	11	19
2017	Administrative Support	20	30	0	20	30	0	50	50	10
2017	Operational	19	34	16	17	14	0	53	31	823
2017	Other	16	33	19	17	14	1	50	31	126
2014	Administration and Foreign Services	20	53	13	0	13	0	73	13	15
2014	Operational	20	34	18	15	13	0	54	28	837
2014	Other	20	43	14	16	8	0	63	24	96

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	43	11	9	3	3	76	12	35
2017	Administration and Foreign Services	47	42	5	5	0	0	89	5	19
2017	Administrative Support	70	10	10	10	0	0	80	10	10
2017	Operational	43	40	7	7	3	0	83	10	823
2017	Other	25	51	12	8	2	2	77	10	126

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	42	14	6	0	0	3	80	6	36
2017	Administration and Foreign Services	47	47	5	0	0	0	0	95	0	19
2017	Administrative Support	70	20	10	0	0	0	0	90	0	10
2017	Operational	48	35	10	5	2	0	0	84	7	822
2017	Other	33	46	12	4	4	2	0	80	8	126
2014	Administration and Foreign Services	47	40	7	0	7	0	0	87	7	15
2014	Operational	43	41	8	5	2	0	0	85	7	837
2014	Other	36	47	7	6	2	1	0	84	8	96

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	17	25	28	22	6	3	43	29	36
2017	Administration and Foreign Services	11	53	21	16	0	0	63	16	19
2017	Administrative Support	20	30	10	20	20	0	50	40	10
2017	Operational	20	35	18	15	12	0	56	27	824
2017	Other	16	25	32	16	11	0	41	27	126

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	42	39	11	3	3	3	83	6	36
2017	Administration and Foreign Services	63	26	5	5	0	0	89	5	19
2017	Administrative Support	50	40	0	10	0	0	90	10	10
2017	Operational	52	31	11	3	3	0	83	6	822
2017	Other	40	38	14	6	2	0	78	8	125
2014	Administration and Foreign Services	67	20	13	0	0	0	87	0	15
2014	Operational	61	27	8	2	1	0	88	4	839
2014	Other	56	27	13	0	4	0	83	4	95

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	19	28	22	17	11	0	3	49	29	36
2017	Administration and Foreign Services	21	32	26	21	0	0	0	53	21	19
2017	Administrative Support	20	0	10	20	40	0	10	22	67	10
2017	Operational	12	30	18	19	21	0	1	42	40	822
2017	Other	10	23	19	18	23	0	6	36	44	124
2014	Administration and Foreign Services	7	53	13	7	13	0	7	64	21	15
2014	Operational	12	31	19	20	16	0	1	43	37	837
2014	Other	10	28	21	20	16	3	2	41	37	96

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	14	42	19	11	11	0	3	57	23	36
2017	Administration and Foreign Services	32	21	16	32	0	0	0	53	32	19
2017	Administrative Support	0	30	10	20	30	0	10	33	56	10
2017	Operational	15	28	18	18	18	1	1	44	37	820
2017	Other	17	17	21	18	23	1	4	36	42	124
2014	Administration and Foreign Services	7	14	43	21	7	0	7	23	31	14
2014	Operational	15	26	24	17	16	1	2	42	33	838
2014	Other	18	26	17	20	17	0	3	45	38	96

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	47	28	3	8	0	3	60	11	36
2017	Administration and Foreign Services	32	37	11	16	5	0	0	68	21	19
2017	Administrative Support	40	30	0	10	20	0	0	70	30	10
2017	Operational	22	40	18	10	8	0	1	63	19	818
2017	Other	19	40	16	14	10	0	0	60	24	124
2014	Administration and Foreign Services	20	47	13	13	0	7	0	71	14	15
2014	Operational	24	36	19	13	6	1	1	61	20	835
2014	Other	25	38	17	10	5	4	1	66	16	96

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	36	14	6	6	0	3	74	11	36
2017	Administration and Foreign Services	37	47	16	0	0	0	0	84	0	19
2017	Administrative Support	50	20	10	0	20	0	0	70	20	10
2017	Operational	42	35	13	6	5	0	0	76	10	823
2017	Other	27	39	19	6	6	2	0	67	13	124
2014	Administration and Foreign Services	40	27	33	0	0	0	0	67	0	15
2014	Operational	41	38	12	7	3	0	0	78	10	836
2014	Other	36	37	14	5	6	2	0	74	12	95

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	50	28	14	3	0	0	6	82	3	36
2017	Administration and Foreign Services	42	37	5	11	0	0	5	83	11	19
2017	Administrative Support	70	10	0	0	0	10	10	100	0	10
2017	Operational	55	25	7	2	1	1	9	89	3	822
2017	Other	66	17	7	2	0	1	8	90	2	126
2014	Administration and Foreign Services	47	40	7	0	7	0	0	87	7	15
2014	Operational	52	28	9	1	1	1	8	88	2	837
2014	Other	55	32	3	1	1	0	8	94	2	95

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	3	14	28	36	14	0	6	53	18	36
2017	Administration and Foreign Services	5	16	32	21	16	0	11	41	24	19
2017	Administrative Support	10	0	0	50	30	0	10	89	11	10
2017	Operational	4	11	30	25	23	2	4	52	17	820
2017	Other	6	6	32	23	25	2	6	52	14	126
2014	Administration and Foreign Services	0	20	27	33	20	0	0	53	20	15
2014	Operational	4	14	30	28	19	1	4	49	19	835
2014	Other	8	14	28	22	22	1	5	47	23	96

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	8	33	25	22	0	6	50	15	36
2017	Administration and Foreign Services	5	11	42	16	16	5	5	35	18	19
2017	Administrative Support	30	10	10	0	40	0	10	44	44	10
2017	Operational	7	13	25	21	27	4	4	52	21	818
2017	Other	10	14	19	22	25	3	7	52	27	125
2014	Administration and Foreign Services	7	13	33	20	27	0	0	47	20	15
2014	Operational	8	14	25	22	24	2	4	49	24	833
2014	Other	10	18	15	20	32	0	5	55	30	96

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	14	26	23	14	3	14	45	24	35
2017	Administration and Foreign Services	5	11	42	5	16	5	16	27	20	19
2017	Administrative Support	10	10	10	0	30	20	20	50	33	10
2017	Operational	6	13	23	20	22	6	11	50	22	820
2017	Other	6	12	18	19	24	4	17	54	23	124
2014	Administration and Foreign Services	7	20	20	13	40	0	0	53	27	15
2014	Operational	6	15	22	22	20	6	10	49	24	837
2014	Other	6	10	18	16	33	10	7	59	19	94

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	9	0	23	29	26	3	11	63	10	35
2017	Administration and Foreign Services	11	5	11	26	37	5	5	71	18	19
2017	Administrative Support	0	0	10	10	60	0	20	88	0	10
2017	Operational	2	6	19	32	31	3	7	70	9	819
2017	Other	2	4	19	27	35	2	12	71	7	124
2014	Administration and Foreign Services	13	7	13	33	33	0	0	67	20	15
2014	Operational	3	6	21	37	26	1	6	68	10	838
2014	Other	2	5	29	24	29	3	6	59	8	95

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	17	14	25	25	0	14	58	26	36
2017	Administration and Foreign Services	5	11	32	32	21	0	0	53	16	19
2017	Administrative Support	0	10	10	30	30	10	10	75	13	10
2017	Operational	5	9	21	23	31	3	8	60	16	820
2017	Other	4	6	14	26	32	2	16	70	13	125
2014	Administration and Foreign Services	20	7	13	20	40	0	0	60	27	15
2014	Operational	5	12	23	25	27	1	7	56	18	835
2014	Other	5	7	23	28	26	2	8	60	14	96

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	8	19	19	22	17	3	11	45	32	36
2017	Administration and Foreign Services	0	16	32	16	16	5	16	40	20	19
2017	Administrative Support	10	30	0	20	30	10	0	56	44	10
2017	Operational	7	11	22	21	26	7	6	54	21	819
2017	Other	12	13	18	18	22	6	10	49	30	125
2014	Administration and Foreign Services	0	27	13	33	27	0	0	60	27	15
2014	Operational	8	13	20	20	24	7	7	51	25	836
2014	Other	11	16	15	17	24	7	10	49	33	96

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	19	25	22	11	0	11	38	34	36
2017	Administration and Foreign Services	5	11	42	16	16	0	11	35	18	19
2017	Administrative Support	10	10	40	0	30	0	10	33	22	10
2017	Operational	7	12	25	20	25	4	7	50	22	821
2017	Other	10	11	21	18	26	2	11	52	24	125
2014	Administration and Foreign Services	7	20	20	27	27	0	0	53	27	15
2014	Operational	7	13	29	20	18	4	7	44	23	836
2014	Other	5	13	20	16	32	5	9	56	21	96

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	75	6	3	6	3	0	8	88	9	36
2017	Administration and Foreign Services	63	16	11	11	0	0	0	79	11	19
2017	Administrative Support	80	10	0	0	0	10	0	100	0	10
2017	Operational	74	9	6	2	3	0	6	89	5	825
2017	Other	69	13	9	2	1	0	6	87	3	126
2014	Administration and Foreign Services	75	13	6	6	0	0	0	88	6	16
2014	Operational	75	11	4	3	1	0	5	91	5	846
2014	Other	69	12	7	3	3	0	5	86	6	98

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	19	28	19	14	8	8	3	53	25	36
2017	Administration and Foreign Services	32	21	26	0	11	0	11	59	12	19
2017	Administrative Support	30	30	10	0	20	10	0	67	22	10
2017	Operational	19	24	20	12	9	8	8	51	25	823
2017	Other	16	19	22	17	10	10	6	42	31	126
2014	Administration and Foreign Services	31	31	19	19	0	0	0	63	19	16
2014	Operational	20	27	19	11	7	7	8	56	22	846
2014	Other	27	28	17	9	6	7	6	62	18	98

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	33	28	14	11	8	3	3	65	21	36
2017	Administration and Foreign Services	47	21	16	11	0	5	0	72	11	19
2017	Administrative Support	50	0	10	10	20	10	0	56	33	10
2017	Operational	35	28	12	12	8	3	1	66	21	823
2017	Other	30	27	14	13	10	3	2	61	24	126
2014	Administration and Foreign Services	56	31	6	6	0	0	0	88	6	16
2014	Operational	34	28	15	11	7	4	1	65	20	843
2014	Other	45	21	16	5	8	3	2	69	14	96

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	19	31	17	22	6	3	3	53	29	36
2017	Administration and Foreign Services	32	42	16	0	5	5	0	78	6	19
2017	Administrative Support	60	20	10	0	10	0	0	80	10	10
2017	Operational	22	33	17	14	8	5	2	58	24	823
2017	Other	17	30	17	17	16	2	1	49	34	126
2014	Administration and Foreign Services	19	50	13	13	6	0	0	69	19	16
2014	Operational	22	30	18	16	8	5	2	55	26	845
2014	Other	24	31	21	11	6	3	3	59	18	98

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	25	25	14	6	17	3	45	24	36
2017	Administration and Foreign Services	32	21	21	5	0	21	0	67	7	19
2017	Administrative Support	40	10	20	0	10	20	0	63	13	10
2017	Operational	16	20	14	12	11	23	3	49	32	822
2017	Other	16	20	11	13	16	21	3	47	39	126
2014	Administration and Foreign Services	25	50	13	6	0	6	0	80	7	16
2014	Operational	18	22	16	12	11	18	3	51	29	847
2014	Other	29	21	18	11	8	7	5	57	22	98

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	17	25	17	14	19	3	29	39	36
2017	Administration and Foreign Services	16	37	16	5	5	16	5	67	13	19
2017	Administrative Support	0	40	10	10	20	20	0	50	38	10
2017	Operational	11	19	17	16	11	25	2	40	37	822
2017	Other	10	26	13	13	17	20	2	45	38	126
2014	Administration and Foreign Services	13	19	38	6	19	6	0	33	27	16
2014	Operational	10	16	20	17	13	23	2	35	39	844
2014	Other	16	21	16	16	7	19	3	49	30	98

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	44	25	17	8	3	0	3	71	11	36
2017	Administration and Foreign Services	37	47	11	0	0	5	0	89	0	19
2017	Administrative Support	40	30	0	10	20	0	0	70	30	10
2017	Operational	40	38	9	7	3	2	1	80	11	823
2017	Other	32	40	9	11	7	0	2	73	19	126
2014	Administration and Foreign Services	50	31	6	6	6	0	0	81	13	16
2014	Operational	37	39	12	7	2	1	1	77	10	843
2014	Other	41	36	10	8	1	2	2	80	10	98

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	25	56	8	6	3	3	83	9	36
2017	Administration and Foreign Services	32	47	21	0	0	0	79	0	19
2017	Administrative Support	50	20	10	10	10	0	70	20	10
2017	Operational	42	31	10	10	6	0	74	16	824
2017	Other	32	40	15	6	8	0	71	13	126
2014	Administration and Foreign Services	56	31	6	6	0	0	88	6	16
2014	Operational	43	35	10	7	5	0	78	12	840
2014	Other	43	43	5	7	2	0	86	9	98

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	33	14	6	6	3	3	74	12	36
2017	Administration and Foreign Services	37	26	32	5	0	0	0	63	5	19
2017	Administrative Support	40	30	10	0	10	10	0	78	11	10
2017	Operational	42	29	13	8	4	2	2	73	13	824
2017	Other	30	34	20	6	6	4	1	68	12	126
2014	Administration and Foreign Services	50	31	13	6	0	0	0	81	6	16
2014	Operational	39	33	14	7	5	1	1	73	12	841
2014	Other	43	34	11	7	2	3	0	79	9	98

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	31	17	14	6	0	3	63	20	36
2017	Administration and Foreign Services	32	42	16	11	0	0	0	74	11	19
2017	Administrative Support	40	40	0	10	10	0	0	80	20	10
2017	Operational	40	35	9	11	4	1	0	76	15	823
2017	Other	31	40	14	10	6	0	0	71	15	126
2014	Administration and Foreign Services	69	25	6	0	0	0	0	94	0	16
2014	Operational	39	38	9	10	4	0	0	77	14	845
2014	Other	38	40	11	6	2	2	0	80	8	97

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	75	11	3	0	0	11	97	0	36
2017	Administration and Foreign Services	84	5	0	5	0	5	94	6	19
2017	Administrative Support	80	20	0	0	0	0	100	0	10
2017	Operational	84	7	3	1	2	3	94	3	822
2017	Other	79	13	5	1	2	1	93	2	126
2014	Administration and Foreign Services	81	13	0	0	0	6	100	0	16
2014	Operational	83	9	2	2	2	3	95	3	845
2014	Other	77	11	5	4	1	1	90	5	97

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	11	17	11	19	0	11	47	34	36
2017	Administration and Foreign Services	53	21	11	5	11	0	0	74	16	19
2017	Administrative Support	40	10	10	0	20	20	0	63	25	10
2017	Operational	38	21	8	5	11	3	14	71	19	823
2017	Other	33	21	12	8	9	0	18	65	20	126
2014	Administration and Foreign Services	69	19	6	0	6	0	0	88	6	16
2014	Operational	40	23	10	4	8	3	13	74	14	845
2014	Other	41	25	6	7	5	5	10	78	15	97

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	39	25	14	3	14	0	6	68	18	36
2017	Administration and Foreign Services	32	32	21	11	5	0	0	63	16	19
2017	Administrative Support	20	10	40	20	10	0	0	30	30	10
2017	Operational	43	26	13	8	7	1	1	71	16	824
2017	Other	36	29	11	8	14	2	1	66	22	125

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	34	29	20	11	6	0	0	63	17	35
2017	Administration and Foreign Services	26	32	37	5	0	0	0	58	5	19
2017	Administrative Support	20	20	50	0	10	0	0	40	10	10
2017	Operational	41	28	15	8	6	2	0	71	14	822
2017	Other	33	30	17	7	9	4	1	66	17	126

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	25	8	19	8	3	63	29	36
2017	Administration and Foreign Services	32	32	37	0	0	0	63	0	19
2017	Administrative Support	30	20	30	10	10	0	50	20	10
2017	Operational	41	31	13	8	6	0	72	14	824
2017	Other	33	34	17	10	6	0	67	17	126
2014	Administration and Foreign Services	50	38	6	6	0	0	88	6	16
2014	Operational	44	30	13	7	5	0	74	13	844
2014	Other	43	37	10	6	4	0	80	10	98

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	14	36	7	14	14	0	14	58	33	14
2017	Operational	14	34	12	22	13	3	2	51	37	86
2014	Operational	13	23	27	20	12	2	1	38	33	89

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	22	42	11	11	8	3	3	68	21	36
2017	Administration and Foreign Services	21	37	26	0	5	11	0	65	6	19
2017	Administrative Support	40	20	30	0	10	0	0	60	10	10
2017	Operational	26	29	15	8	8	12	1	64	19	818
2017	Other	31	28	13	15	8	5	0	62	24	126
2014	Administration and Foreign Services	40	33	0	20	0	7	0	79	21	15
2014	Operational	28	28	17	9	7	10	1	63	18	831
2014	Other	25	27	18	7	5	19	0	63	15	97

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	20	46	17	9	6	0	3	68	15	35
2017	Administration and Foreign Services	11	53	16	11	5	5	0	67	17	19
2017	Administrative Support	20	40	30	0	10	0	0	60	10	10
2017	Operational	25	32	16	14	11	3	0	58	25	817
2017	Other	31	27	13	18	9	2	1	59	28	126
2014	Administration and Foreign Services	13	67	0	20	0	0	0	80	20	15
2014	Operational	26	31	20	12	8	2	1	59	21	834
2014	Other	24	32	11	13	9	8	2	62	25	97

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	17	40	20	17	6	0	57	23	35
2017	Administration and Foreign Services	5	37	26	16	0	16	50	19	19
2017	Administrative Support	30	20	20	0	20	10	56	22	10
2017	Operational	16	31	18	15	10	10	52	28	822
2017	Other	22	30	18	18	8	5	55	27	125
2014	Administration and Foreign Services	7	64	29	0	0	0	71	0	14
2014	Operational	16	32	23	14	8	8	52	23	841
2014	Other	11	34	18	16	6	14	52	26	98

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	17	22	28	14	14	3	3	41	29	36
2017	Administration and Foreign Services	11	37	26	11	0	16	0	56	13	19
2017	Administrative Support	30	10	20	30	10	0	0	40	40	10
2017	Operational	20	27	16	12	15	10	0	53	29	822
2017	Other	29	21	15	12	13	10	0	55	28	126
2014	Administration and Foreign Services	7	71	7	14	0	0	0	79	14	14
2014	Operational	22	29	16	13	11	8	0	56	26	840
2014	Other	22	26	22	14	9	6	0	51	25	98

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	25	19	19	17	14	3	3	47	32	36
2017	Administration and Foreign Services	6	50	17	11	0	17	0	67	13	18
2017	Administrative Support	30	20	20	10	10	10	0	56	22	10
2017	Operational	16	30	17	16	14	5	0	49	33	822
2017	Other	24	27	11	19	16	3	0	52	36	126
2014	Administration and Foreign Services	14	57	7	14	7	0	0	71	21	14
2014	Operational	16	31	18	20	10	5	0	49	32	840
2014	Other	18	28	21	14	9	9	0	51	26	98

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	17	53	6	17	6	0	3	71	23	36
2017	Administration and Foreign Services	21	58	11	11	0	0	0	79	11	19
2017	Administrative Support	40	20	30	10	0	0	0	60	10	10
2017	Operational	24	39	18	12	5	2	1	64	18	821
2017	Other	23	37	20	14	4	2	1	61	19	126
2014	Administration and Foreign Services	27	40	20	7	0	7	0	71	7	15
2014	Operational	27	41	16	9	5	1	0	69	15	848
2014	Other	29	42	11	9	5	3	1	73	15	98

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	28	42	17	11	0	0	3	71	11	36
2017	Administration and Foreign Services	32	47	16	0	0	5	0	83	0	19
2017	Administrative Support	30	40	0	20	0	10	0	78	22	10
2017	Operational	34	38	12	5	2	8	1	79	8	822
2017	Other	26	38	21	8	2	3	1	68	11	125
2014	Administration and Foreign Services	33	47	20	0	0	0	0	80	0	15
2014	Operational	35	36	15	5	2	7	1	77	7	846
2014	Other	32	36	13	7	1	8	3	76	9	98

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	29	29	20	14	9	0	0	57	23	35
2017	Administration and Foreign Services	26	47	21	0	0	5	0	78	0	19
2017	Administrative Support	20	50	10	10	10	0	0	70	20	10
2017	Operational	30	35	11	10	7	4	3	70	18	824
2017	Other	30	23	20	14	9	3	1	55	24	126
2014	Administration and Foreign Services	33	40	13	7	7	0	0	73	13	15
2014	Operational	32	32	13	9	6	5	2	69	16	848
2014	Other	32	30	13	11	4	6	3	68	17	97

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	26	37	17	11	3	0	32	29	35
2017	Administration and Foreign Services	11	68	5	11	0	5	0	83	11	19
2017	Administrative Support	20	10	30	20	10	10	0	33	33	10
2017	Operational	14	28	22	14	11	8	5	47	28	823
2017	Other	13	26	19	21	11	6	2	43	36	126
2014	Administration and Foreign Services	13	27	27	20	13	0	0	40	33	15
2014	Operational	15	24	24	16	10	7	4	44	30	847
2014	Other	10	25	20	23	9	12	1	40	37	97

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	8	36	17	6	17	8	8	53	27	36
2017	Administration and Foreign Services	16	37	16	16	11	5	0	56	28	19
2017	Administrative Support	20	0	20	20	10	30	0	29	43	10
2017	Operational	14	22	16	16	19	13	1	42	40	824
2017	Other	21	16	12	13	20	14	3	45	40	126
2014	Administration and Foreign Services	27	27	13	0	27	7	0	57	29	15
2014	Operational	17	22	18	16	15	11	1	44	35	849
2014	Other	18	23	21	13	15	4	4	46	31	98

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	53	19	3	8	0	3	14	87	10	36
2017	Administration and Foreign Services	47	32	0	11	0	0	11	88	12	19
2017	Administrative Support	80	10	0	0	0	10	0	100	0	10
2017	Operational	67	11	6	2	3	2	9	88	5	824
2017	Other	66	15	8	2	1	2	6	88	3	126
2014	Administration and Foreign Services	60	27	0	0	0	0	13	100	0	15
2014	Operational	68	12	5	3	2	2	8	89	5	847
2014	Other	62	11	9	3	4	1	9	82	8	98

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	61	17	3	11	6	0	3	80	17	36
2017	Administration and Foreign Services	74	11	11	0	0	0	5	89	0	19
2017	Administrative Support	90	0	0	10	0	0	0	90	10	10
2017	Operational	76	9	4	3	3	2	3	89	6	825
2017	Other	65	11	12	3	3	3	2	81	7	126
2014	Administration and Foreign Services	73	27	0	0	0	0	0	100	0	15
2014	Operational	72	12	5	3	2	2	3	89	6	846
2014	Other	63	15	4	6	6	2	3	83	13	97

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	14	28	28	11	11	6	3	45	24	36
2017	Administration and Foreign Services	11	32	26	0	16	11	5	50	19	19
2017	Administrative Support	10	10	20	30	30	0	0	20	60	10
2017	Operational	10	17	23	15	19	12	4	31	41	824
2017	Other	17	19	19	14	20	10	1	41	38	126
2014	Administration and Foreign Services	13	47	27	0	7	7	0	64	7	15
2014	Operational	9	17	25	17	17	11	4	31	40	843
2014	Other	11	21	27	17	9	9	5	38	31	98

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	8	25	33	14	11	6	3	36	27	36
2017	Administration and Foreign Services	16	11	26	16	16	16	0	31	38	19
2017	Administrative Support	10	30	0	30	30	0	0	40	60	10
2017	Operational	8	18	19	17	25	7	6	30	48	825
2017	Other	11	16	13	20	27	7	6	31	54	126
2014	Administration and Foreign Services	20	27	27	7	20	0	0	47	27	15
2014	Operational	10	18	20	18	21	7	5	32	45	847
2014	Other	9	12	24	20	22	5	6	24	48	98

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	33	25	17	8	0	6	47	26	36
2017	Administration and Foreign Services	0	32	53	5	5	0	5	33	11	19
2017	Administrative Support	0	30	0	20	40	10	0	33	67	10
2017	Operational	8	24	23	19	17	7	2	34	40	825
2017	Other	7	15	25	20	21	10	2	25	46	126

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	42	25	19	3	6	3	3	71	9	36
2017	Administration and Foreign Services	44	44	6	6	0	0	0	89	6	18
2017	Administrative Support	40	10	10	10	30	0	0	50	40	10
2017	Operational	35	29	15	4	5	8	4	73	10	825
2017	Other	33	25	23	10	6	3	1	60	16	126
2014	Administration and Foreign Services	40	33	20	0	7	0	0	73	7	15
2014	Operational	37	29	15	4	4	10	2	75	8	847
2014	Other	48	23	11	7	4	3	3	76	12	98

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	39	14	0	6	3	3	79	6	36
2017	Administration and Foreign Services	32	53	11	0	0	5	0	89	0	19
2017	Administrative Support	70	10	0	10	10	0	0	80	20	10
2017	Operational	34	35	14	7	5	4	1	73	12	823
2017	Other	35	36	15	10	4	1	0	71	14	126
2014	Administration and Foreign Services	33	47	20	0	0	0	0	80	0	15
2014	Operational	33	36	15	7	2	6	1	74	10	847
2014	Other	41	29	15	9	1	4	1	73	11	98

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	39	33	17	3	6	0	3	74	9	36
2017	Administration and Foreign Services	58	32	11	0	0	0	0	89	0	19
2017	Administrative Support	30	40	10	10	10	0	0	70	20	10
2017	Operational	43	35	10	7	4	0	0	78	12	823
2017	Other	42	37	10	5	7	0	0	79	12	126
2014	Administration and Foreign Services	73	13	13	0	0	0	0	87	0	15
2014	Operational	44	37	10	5	4	0	0	81	9	846
2014	Other	47	32	11	4	3	2	1	81	7	98

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	28	36	19	8	6	0	3	66	14	36
2017	Administration and Foreign Services	42	37	16	5	0	0	0	79	5	19
2017	Administrative Support	40	0	10	20	30	0	0	40	50	10
2017	Operational	28	33	19	9	10	0	1	62	19	824
2017	Other	31	32	17	12	9	0	0	63	21	126
2014	Administration and Foreign Services	47	20	33	0	0	0	0	67	0	15
2014	Operational	28	33	20	11	8	0	1	61	19	847
2014	Other	35	31	13	11	7	2	1	67	19	98

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	33	19	6	6	0	6	68	12	36
2017	Administration and Foreign Services	42	53	5	0	0	0	0	95	0	19
2017	Administrative Support	30	30	20	20	0	0	0	60	20	10
2017	Operational	29	36	17	11	7	0	0	65	18	823
2017	Other	29	36	17	11	8	0	0	64	19	126
2014	Administration and Foreign Services	53	13	33	0	0	0	0	67	0	15
2014	Operational	29	35	18	10	7	1	0	65	17	845
2014	Other	33	32	20	8	3	3	1	67	12	98

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	26	20	11	9	0	3	59	21	35
2017	Administration and Foreign Services	26	21	32	21	0	0	0	47	21	19
2017	Administrative Support	10	20	20	10	40	0	0	30	50	10
2017	Operational	21	19	21	13	16	8	2	44	32	824
2017	Other	20	14	19	17	20	10	0	38	41	126
2014	Administration and Foreign Services	33	13	33	7	13	0	0	47	20	15
2014	Operational	21	19	21	13	15	8	3	45	32	845
2014	Other	19	19	20	15	10	11	4	46	30	98

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Scientific and Professional	25	50	25	36
2017	Administration and Foreign Services	5	68	26	19
2017	Administrative Support	20	50	30	10
2017	Operational	17	49	34	817
2017	Other	24	40	37	126
2014	Administration and Foreign Services	25	50	25	16
2014	Operational	23	49	29	836
2014	Other	26	38	36	97

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Operational	32	4	26	19	4	15	140
2017	Other	3	7	23	17	33	17	30
2014	Operational	30	12	18	28	9999	13	181
2014	Other	4	4	35	26	9999	30	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	25	75	36
2017	Operational	20	80	818
2017	Other	21	79	126
2014	Administration and Foreign Services	31	69	16
2014	Operational	22	78	846
2014	Other	25	75	97

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Operational	28	163
2017	Other	35	26
2014	Operational	35	188
2014	Other	38	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Operational	53	163
2017	Other	77	26
2014	Operational	62	188
2014	Other	63	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Operational	7	163
2017	Other	0	26
2014	Operational	3	188

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Operational	163
2017	Other	26
2014	Other	24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Operational	163
2017	Other	26
2014	Other	24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Operational	41	163
2014	Operational	39	188
2014	Other	46	24

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	3	163
2014	Operational	5	188

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Operational	51	164
2017	Other	19	26
2014	Operational	38	188
2014	Other	58	24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Operational	32	164
2017	Other	35	26
2014	Operational	33	188
2014	Other	42	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Operational	25	164
2017	Other	23	26
2014	Operational	30	188

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Operational	32	164
2017	Other	46	26
2014	Operational	25	188
2014	Other	29	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Operational	18	164
2014	Operational	20	188

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Operational	65	164
2017	Other	62	26
2014	Operational	61	188
2014	Other	79	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Operational	27	164
2017	Other	19	26
2014	Operational	19	188
2014	Other	29	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Operational	3	164
2014	Operational	3	188
2014	Other	0	24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Operational	13	164
2017	Other	27	26
2014	Operational	14	188

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Operational	24	164
2014	Operational	20	188
2014	Other	21	24

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Operational	37	164
2017	Other	38	26
2014	Operational	41	188
2014	Other	29	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Operational	38	164
2017	Other	23	26
2014	Operational	38	188
2014	Other	46	24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	10	164
2014	Operational	14	188

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Operational	65	164
2017	Other	69	26
2014	Operational	65	188
2014	Other	63	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Operational	18	164
2014	Operational	20	188
2014	Other	25	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Operational	5	164
2014	Operational	7	188
2014	Other	0	24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Operational	23	164
2017	Other	19	26
2014	Operational	24	188

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Operational	7	164
2014	Operational	8	188

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Operational	10	164
2014	Operational	12	188

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Operational	13	164
2014	Operational	15	188
2014	Other	21	24

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	5	164
2014	Operational	12	188

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Operational	18	164
2017	Other	23	26
2014	Operational	19	188
2014	Other	33	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Operational	16	146
2014	Operational	12	162

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Operational	23	146
2014	Operational	18	162
2014	Other	30	23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Operational	8	146
2014	Operational	8	162
2014	Other	22	23

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Operational	9	146

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Operational	9	146
2014	Operational	13	162
2014	Other	26	23

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Operational	7	146
2014	Operational	8	162

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Operational	12	146
2014	Operational	10	162
2014	Other	26	23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Operational	12	146
2014	Operational	12	162

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Operational	18	146
2017	Other	29	24
2014	Operational	27	162
2014	Other	30	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Operational	5	146
2017	Other	25	24
2014	Operational	7	162

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Operational	32	146
2017	Other	46	24
2014	Operational	42	162
2014	Other	30	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Operational	55	146
2017	Other	42	24
2014	Operational	52	162
2014	Other	65	23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	24	146
2017	Other	29	24
2014	Operational	21	162
2014	Other	22	23

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Operational	99	1	163
2017	Other	96	4	26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	9	11	20	11	9	31	9	33	33	35
2017	Administration and Foreign Services	16	16	21	5	5	37	0	50	17	19
2017	Administrative Support	10	20	30	0	10	30	0	43	14	10
2017	Operational	13	16	15	7	7	35	8	50	24	822
2017	Other	12	9	23	9	9	29	10	34	29	126
2014	Administration and Foreign Services	13	31	25	0	13	13	6	54	15	16
2014	Operational	11	16	20	9	6	32	7	44	24	845
2014	Other	17	15	16	7	9	27	9	49	26	96

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	17	29	20	9	9	14	3	55	21	35
2017	Administration and Foreign Services	26	37	16	5	0	16	0	75	6	19
2017	Administrative Support	30	10	20	20	10	10	0	44	33	10
2017	Operational	25	28	15	7	6	15	3	66	16	821
2017	Other	24	29	17	7	9	11	2	61	18	126
2014	Administration and Foreign Services	31	38	19	6	6	0	0	69	13	16
2014	Operational	25	31	18	6	4	15	1	66	12	850
2014	Other	24	28	20	8	5	11	4	61	16	97

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	8	56	17	14	3	0	3	66	17	36
2017	Administration and Foreign Services	32	53	11	0	0	0	5	89	0	19
2017	Administrative Support	20	50	20	0	0	10	0	78	0	10
2017	Operational	18	47	12	16	4	2	0	67	21	825
2017	Other	19	45	16	12	8	0	0	64	20	126
2014	Administration and Foreign Services	31	38	19	6	6	0	0	69	13	16
2014	Operational	20	47	14	11	6	1	1	69	17	848
2014	Other	27	30	11	16	10	3	3	60	28	98

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	28	17	14	3	22	11	50	25	36
2017	Administration and Foreign Services	11	21	21	5	5	11	26	50	17	19
2017	Administrative Support	10	30	20	0	10	30	0	57	14	10
2017	Operational	8	22	21	14	10	22	3	40	31	824
2017	Other	11	20	19	9	9	25	7	46	26	126
2014	Administration and Foreign Services	13	25	19	6	25	13	0	43	36	16
2014	Operational	11	23	20	15	11	17	2	42	33	850
2014	Other	11	24	20	9	10	22	2	47	26	98

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	31	17	0	8	11	3	71	10	36
2017	Administration and Foreign Services	32	37	16	5	0	5	5	76	6	19
2017	Administrative Support	30	40	10	10	0	10	0	78	11	10
2017	Operational	29	29	16	5	4	17	0	70	11	823
2017	Other	30	35	12	4	2	16	1	78	8	126
2014	Administration and Foreign Services	56	13	19	0	6	6	0	73	7	16
2014	Operational	27	35	14	6	2	14	1	73	10	847
2014	Other	23	35	14	8	2	16	1	70	12	98

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	19	31	19	3	6	17	6	64	11	36
2017	Administration and Foreign Services	26	42	16	5	0	5	5	76	6	19
2017	Administrative Support	30	10	30	20	0	10	0	44	22	10
2017	Operational	23	29	17	7	6	17	0	63	16	824
2017	Other	25	31	17	6	4	17	1	67	13	126
2014	Administration and Foreign Services	38	25	19	6	6	6	0	67	13	16
2014	Operational	21	30	18	9	4	17	1	63	16	847
2014	Other	23	26	15	8	4	21	2	64	16	98

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and Foreign Services	0	100	19
2017	Operational	7	93	816
2017	Other	8	92	125
2014	Administration and Foreign Services	0	100	16
2014	Operational	8	92	844
2014	Other	10	90	98

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Operational	15	58
2014	Operational	36	70

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Operational	69	58
2017	Other	100	10
2014	Operational	70	70

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Other	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Operational	58
2017	Other	10
2014	Operational	70

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Operational	0	58
2017	Other	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Operational	26	58
2017	Other	0	10
2014	Operational	20	70

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	9	58
2017	Other	0	10
2014	Operational	10	70

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Operational	21	58
2014	Operational	20	70

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Operational	30	58
2014	Operational	27	70

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Operational	10	58
2017	Other	0	10
2014	Operational	14	70

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Operational	10	58
2014	Operational	7	70

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Operational	14	58
2017	Other	60	10
2014	Operational	20	70

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Operational	17	58
2014	Operational	16	70

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Other	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Other	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Operational	10	58
2014	Operational	10	70

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Other	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Operational	21	58
2014	Operational	24	70

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Other	0	10
2014	Operational	0	70

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	21	58
2014	Operational	30	70

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Operational	34	58
2014	Operational	40	70

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Operational	21	58
2014	Operational	14	70

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Operational	9	58
2017	Other	0	10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Operational	17	58
2017	Other	0	10
2014	Operational	20	70

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Other	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Operational	10	58
2014	Operational	9	70

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Operational	46	58
2017	Other	50	10
2014	Operational	44	70

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Operational	18	51
2014	Operational	18	62

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Operational	0	51

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Operational	0	51
2014	Operational	8	62

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Operational	16	51
2014	Operational	26	62

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Operational	31	51
2014	Operational	24	62

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Operational	45	51
2014	Operational	42	62

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Operational	70	51
2014	Operational	71	62

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Operational	18	51
2014	Operational	11	62

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Operational	96	4	57
2017	Other	100	0	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	17	11	9	9	34	9	50	30	35
2017	Administration and Foreign Services	16	16	21	0	0	47	0	60	0	19
2017	Administrative Support	10	30	10	10	10	30	0	57	29	10
2017	Operational	14	15	18	2	4	40	7	55	12	818
2017	Other	14	17	19	3	6	34	8	52	15	125
2014	Administration and Foreign Services	19	31	25	0	6	13	6	62	8	16
2014	Operational	12	14	21	3	3	40	6	49	11	844
2014	Other	16	24	15	2	4	33	6	66	10	96

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	22	36	8	6	8	17	3	72	17	36
2017	Administration and Foreign Services	21	42	16	0	0	21	0	80	0	19
2017	Administrative Support	30	40	10	0	10	10	0	78	11	10
2017	Operational	29	27	15	3	3	20	3	72	9	819
2017	Other	27	33	10	6	6	16	1	73	15	124
2014	Administration and Foreign Services	44	38	13	0	6	0	0	81	6	16
2014	Operational	26	30	16	4	2	20	2	73	7	847
2014	Other	34	30	11	3	4	15	2	78	9	96

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	28	31	14	11	14	0	3	60	26	36
2017	Administration and Foreign Services	63	16	11	11	0	0	0	79	11	19
2017	Administrative Support	40	20	0	30	0	10	0	67	33	10
2017	Operational	31	25	22	11	11	0	1	56	22	822
2017	Other	29	23	21	8	18	1	1	52	27	126

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	33	25	22	11	3	0	6	62	15	36
2017	Administration and Foreign Services	26	32	26	5	11	0	0	58	16	19
2017	Administrative Support	70	20	0	10	0	0	0	90	10	10
2017	Operational	47	29	14	5	2	0	3	78	8	821
2017	Other	49	21	18	4	2	1	4	74	7	126

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	50	28	3	11	3	0	6	82	15	36
2017	Administration and Foreign Services	37	26	11	11	5	0	11	71	18	19
2017	Administrative Support	80	10	0	10	0	0	0	90	10	10
2017	Operational	50	25	13	4	2	1	5	80	6	820
2017	Other	56	17	12	3	3	2	6	80	7	124

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	33	33	6	14	6	3	6	73	21	36
2017	Administration and Foreign Services	53	18	12	0	12	0	6	75	13	17
2017	Administrative Support	70	20	0	0	0	10	0	100	0	10
2017	Operational	59	20	8	4	1	4	5	86	6	822
2017	Other	57	17	10	5	2	2	7	82	7	126

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	58	8	8	3	0	0	22	86	4	36
2017	Administration and Foreign Services	68	11	0	0	11	0	11	88	12	19
2017	Administrative Support	100	0	0	0	0	0	0	100	0	10
2017	Operational	62	16	6	2	1	1	13	90	4	819
2017	Other	62	9	7	2	2	1	18	87	4	126

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	33	17	17	14	8	0	11	56	25	36
2017	Administration and Foreign Services	21	42	21	11	5	0	0	63	16	19
2017	Administrative Support	60	20	0	10	10	0	0	80	20	10
2017	Operational	33	30	18	10	9	0	0	63	20	822
2017	Other	23	31	25	12	6	1	2	55	19	126

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	25	31	22	6	8	3	6	61	15	36
2017	Administration and Foreign Services	47	32	11	5	5	0	0	79	11	19
2017	Administrative Support	50	10	0	20	10	0	10	67	33	10
2017	Operational	31	26	21	11	8	1	3	59	19	822
2017	Other	25	30	19	17	6	1	2	56	24	125

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	36	31	6	11	8	3	6	73	21	36
2017	Administration and Foreign Services	42	32	11	11	5	0	0	74	16	19
2017	Administrative Support	60	10	20	0	0	0	10	78	0	10
2017	Operational	43	27	16	7	4	1	3	72	11	822
2017	Other	38	30	14	10	3	0	6	71	14	125

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	28	25	19	11	11	6	56	24	36
2017	Administration and Foreign Services	47	26	21	5	0	0	74	5	19
2017	Administrative Support	40	10	10	30	10	0	50	40	10
2017	Operational	47	29	12	7	5	1	76	11	823
2017	Other	38	22	20	10	7	3	62	17	126

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	31	36	17	6	3	0	8	73	9	36
2017	Administration and Foreign Services	42	37	5	16	0	0	0	79	16	19
2017	Administrative Support	60	30	10	0	0	0	0	90	0	10
2017	Operational	57	25	10	4	2	1	2	84	6	822
2017	Other	45	26	17	3	3	0	5	75	7	126

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	44	25	19	0	6	0	6	74	6	36
2017	Administration and Foreign Services	47	26	16	5	5	0	0	74	11	19
2017	Administrative Support	60	0	20	0	20	0	0	60	20	10
2017	Operational	49	23	13	6	5	0	4	75	11	822
2017	Other	48	26	14	3	2	1	6	80	5	125

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	64	28	3	3	3	0	0	92	6	36
2017	Administration and Foreign Services	79	11	0	0	5	0	5	94	6	19
2017	Administrative Support	60	10	0	10	10	0	10	78	22	10
2017	Operational	71	14	6	3	3	0	3	88	5	822
2017	Other	66	11	10	6	3	1	3	81	9	124

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	75	14	6	0	0	0	6	94	0	36
2017	Administration and Foreign Services	74	16	0	5	0	0	5	94	6	19
2017	Administrative Support	80	10	0	0	0	0	10	100	0	10
2017	Operational	72	18	4	2	1	0	3	93	3	822
2017	Other	66	20	8	3	1	1	2	88	4	126

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	60	17	11	3	9	0	0	77	11	35
2017	Administration and Foreign Services	72	17	0	6	6	0	0	89	11	18
2017	Administrative Support	50	0	0	30	20	0	0	50	50	10
2017	Operational	59	20	11	4	5	0	2	80	9	821
2017	Other	58	10	17	5	7	1	2	70	12	125

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	53	14	6	0	0	0	28	92	0	36
2017	Administration and Foreign Services	53	5	0	0	0	0	42	100	0	19
2017	Operational	45	6	1	1	1	0	47	95	3	816
2017	Other	57	6	2	1	0	1	34	96	1	125

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	64	11	8	3	8	0	6	79	12	36
2017	Administration and Foreign Services	37	32	11	11	5	0	5	72	17	19
2017	Administrative Support	50	10	0	10	0	0	30	86	14	10
2017	Operational	46	22	13	6	4	0	9	75	11	823
2017	Other	64	10	8	6	1	1	10	83	8	126

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	44	14	11	11	14	0	6	62	26	36
2017	Administration and Foreign Services	37	21	21	11	11	0	0	58	21	19
2017	Administrative Support	30	10	40	10	10	0	0	40	20	10
2017	Operational	25	19	18	15	21	0	1	45	37	823
2017	Other	29	24	13	14	17	1	2	54	33	126

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	53	28	3	3	6	0	8	88	9	36
2017	Administration and Foreign Services	42	42	5	0	5	0	5	89	6	19
2017	Administrative Support	50	20	10	10	10	0	0	70	20	10
2017	Operational	52	28	10	4	3	0	3	83	7	822
2017	Other	49	21	13	7	4	1	5	75	12	126

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	36	31	14	8	0	0	47	22	36
2017	Administration and Foreign Services	5	42	37	16	0	0	0	47	16	19
2017	Administrative Support	10	40	30	10	10	0	0	50	20	10
2017	Operational	17	36	32	9	5	0	0	54	14	821
2017	Other	17	29	29	13	9	1	2	47	23	126

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	6	22	42	19	11	0	0	31	28	36
2017	Administration and Foreign Services	16	11	42	32	0	0	0	32	26	19
2017	Administrative Support	10	30	10	40	10	0	0	50	40	10
2017	Operational	8	15	34	27	15	0	0	42	24	820
2017	Other	12	17	34	20	16	1	1	36	29	126

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	11	31	28	8	22	0	0	42	31	36
2017	Administration and Foreign Services	11	42	32	11	5	0	0	53	16	19
2017	Administrative Support	10	20	30	20	10	10	0	33	33	10
2017	Operational	16	31	22	14	11	5	1	50	27	824
2017	Other	10	24	17	17	17	12	2	39	40	126

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	14	33	19	22	11	0	0	47	33	36
2017	Administration and Foreign Services	5	58	16	21	0	0	0	63	21	19
2017	Administrative Support	20	0	30	30	20	0	0	20	50	10
2017	Operational	16	29	21	15	13	3	3	47	30	824
2017	Other	12	30	12	20	21	5	0	44	43	126

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	19	81	36
2017	Operational	18	82	822
2017	Other	28	72	125
2014	Operational	17	83	840
2014	Other	19	81	98

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Operational	74	26	145
2017	Other	71	29	35
2014	Operational	79	21	139
2014	Other	95	5	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Operational	43	28	4	14	8	3	0	74	22	106
2017	Other	48	28	8	4	12	0	0	76	16	25
2014	Operational	40	35	4	14	6	1	1	76	20	110
2014	Other	33	39	11	11	6	0	0	72	17	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	50	22	6	8	3	8	3	56	44	36
2017	Administration and Foreign Services	68	16	5	5	0	5	0	72	28	19
2017	Administrative Support	60	20	0	0	0	20	0	75	25	10
2017	Operational	45	22	10	5	3	15	1	53	47	819
2017	Other	39	19	10	2	10	16	4	49	51	126

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	14
2017	Operational	24	312
2017	Other	33	52

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	36	14
2017	Operational	39	312
2017	Other	37	52

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	14	14
2017	Operational	14	312
2017	Other	19	52

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	29	14
2017	Operational	43	312
2017	Other	31	52

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	7	14
2017	Operational	1	312
2017	Other	4	52

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	29	14
2017	Operational	32	312
2017	Other	29	52

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Scientific and Professional	15	69	0	15	0	0	13
2017	Operational	11	67	10	4	2	5	296
2017	Other	8	65	10	4	4	8	48

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	14	7	29	14	29	0	7	23	46	14
2017	Operational	11	33	16	14	13	2	12	50	31	320
2017	Other	25	22	10	18	12	2	12	55	34	51

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	7	21	14	14	29	7	7	33	50	14
2017	Operational	9	24	15	15	14	4	19	44	37	319
2017	Other	17	15	17	12	13	8	17	44	33	52

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me