2017 Public Service Employee Survey Results for Statistical Survey Operations by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 44 5 11 2 0 0 82 13 228
2017 Part-time 41 41 3 10 4 0 0 82 15 1020
2014 Full-time 30 47 7 14 2 0 0 76 16 170
2014 Part-time 39 44 4 10 4 0 0 82 14 857
2011 Full-time 39 47 4 8 2 0 0 86 10 292
2011 Part-time 48 38 4 7 2 0 0 87 9 963

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 22 2 1 1 0 0 96 2 226
2017 Part-time 82 13 2 1 0 0 0 96 2 1020
2014 Full-time 77 16 3 2 1 0 1 95 3 172
2014 Part-time 79 14 2 2 2 0 1 95 3 866
2011 Full-time 83 12 1 2 1 0 1 96 3 292
2011 Part-time 86 10 1 1 1 0 0 97 2 961

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 16 3 3 3 0 10 90 6 228
2017 Part-time 69 11 5 2 2 0 12 91 4 1020
2014 Full-time 72 10 4 1 1 1 11 93 3 171
2014 Part-time 70 9 3 2 2 0 15 93 4 865
2011 Full-time 75 11 2 2 2 0 9 94 4 292
2011 Part-time 77 8 2 1 1 0 11 96 2 962

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 37 13 6 7 0 3 73 14 228
2017 Part-time 36 29 10 12 6 0 7 70 19 1022
2014 Full-time 33 38 11 7 5 0 5 75 13 172
2014 Part-time 36 31 11 10 6 0 7 71 18 861
2011 Full-time 36 32 8 13 8 0 2 70 22 291
2011 Part-time 37 28 9 10 7 0 9 72 18 959

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 45 10 10 6 0 0 74 16 228
2017 Part-time 39 42 7 9 3 0 0 81 12 1021
2014 Full-time 29 40 14 14 4 0 0 69 17 173
2014 Part-time 34 45 8 10 4 0 0 79 14 866
2011 Full-time 40 42 6 8 4 0 0 82 12 293
2011 Part-time 47 38 5 7 2 0 0 85 9 957

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 33 19 10 7 0 1 64 17 228
2017 Part-time 34 34 19 6 6 0 1 68 12 1023
2014 Full-time 37 27 24 5 7 0 0 64 11 172
2014 Part-time 34 31 20 9 5 0 0 66 14 863
2011 Full-time 33 32 18 9 7 0 1 65 17 292
2011 Part-time 37 33 17 7 4 0 0 71 12 961

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 34 8 11 5 0 0 76 16 228
2017 Part-time 46 31 13 6 4 0 0 76 11 1023
2014 Full-time 40 37 13 6 3 1 0 78 9 173
2014 Part-time 44 32 13 6 5 0 0 77 11 862
2011 Full-time 40 38 10 6 6 0 0 77 12 293
2011 Part-time 45 32 11 7 5 0 0 77 12 957

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 36 12 7 3 0 1 77 11 226
2017 Part-time 36 36 11 12 6 0 0 72 18 1023
2014 Full-time 35 33 15 10 6 0 1 68 16 173
2014 Part-time 35 35 11 12 6 1 1 71 18 866

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 30 20 11 9 0 4 58 21 228
2017 Part-time 30 29 16 12 11 0 1 60 24 1022
2014 Full-time 24 35 16 16 8 1 1 60 24 171
2014 Part-time 31 31 14 12 9 1 1 64 22 864
2011 Full-time 29 33 13 12 11 0 2 63 24 292
2011 Part-time 32 33 17 10 6 1 2 66 17 958

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 19 13 10 15 4 14 53 31 228
2017 Part-time 20 15 15 8 12 4 25 50 29 1024
2014 Full-time 23 13 13 10 20 4 17 45 38 173
2014 Part-time 21 16 14 8 14 3 24 51 30 860
2011 Full-time 24 20 13 11 12 3 17 55 28 290
2011 Part-time 21 13 14 10 14 5 25 48 33 960

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 39 18 10 6 0 0 67 15 228
2017 Part-time 31 40 13 9 6 0 0 72 15 1024
2014 Full-time 32 39 18 5 6 0 0 72 11 172
2014 Part-time 29 43 15 8 5 0 0 72 13 863
2011 Full-time 32 39 17 5 7 0 0 71 12 292
2011 Part-time 35 43 12 7 4 0 0 78 10 963

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 35 15 20 13 0 0 52 33 228
2017 Part-time 19 33 16 17 15 0 0 52 32 1023
2014 Full-time 17 39 14 17 13 0 0 56 30 173
2014 Part-time 21 35 16 14 13 0 0 56 27 864
2011 Full-time 18 32 22 17 11 0 0 50 28 292
2011 Part-time 23 36 19 12 9 0 0 60 21 961

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 48 9 10 3 0 1 77 14 228
2017 Part-time 43 40 8 6 3 0 0 83 9 1022

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 42 13 6 2 0 1 79 8 227
2017 Part-time 48 34 10 4 3 0 0 83 7 1022
2014 Full-time 43 38 10 5 4 1 0 82 8 172
2014 Part-time 44 41 8 5 2 0 0 85 7 865
2011 Full-time 42 41 9 5 3 0 0 83 8 291
2011 Part-time 48 37 9 4 2 1 0 86 5 961

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 31 23 18 9 0 1 50 27 228
2017 Part-time 19 34 18 14 14 0 0 53 28 1024

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 14 6 3 0 0 78 8 227
2017 Part-time 53 30 11 4 2 0 0 83 6 1022
2014 Full-time 61 25 10 2 1 0 1 87 3 173
2014 Part-time 61 26 10 2 2 0 0 87 4 866
2011 Full-time 56 31 7 3 3 0 0 87 6 292
2011 Part-time 56 31 9 2 2 0 0 87 4 962

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 23 19 19 22 0 2 39 42 227
2017 Part-time 12 28 19 18 20 1 1 41 39 1021
2014 Full-time 10 37 21 18 14 1 0 47 32 173
2014 Part-time 12 31 18 20 17 1 1 43 38 865
2011 Full-time 13 35 20 16 15 0 0 48 32 292
2011 Part-time 13 27 23 20 14 2 1 41 35 960

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 24 21 19 18 1 1 41 38 226
2017 Part-time 16 25 18 19 19 0 2 42 39 1020
2014 Full-time 18 31 25 17 10 0 1 48 27 173
2014 Part-time 16 25 22 18 16 1 2 42 35 865

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 37 22 12 6 0 1 59 19 225
2017 Part-time 22 39 18 12 9 1 0 61 21 1017
2014 Full-time 21 39 19 15 5 1 1 61 20 173
2014 Part-time 25 36 18 13 6 1 1 62 19 863
2011 Full-time 30 38 19 7 4 2 1 70 11 292
2011 Part-time 36 41 12 6 3 1 2 79 9 960

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 32 17 9 4 0 0 69 14 226
2017 Part-time 38 37 14 5 6 0 0 75 11 1021
2014 Full-time 42 37 14 5 2 1 0 79 7 173
2014 Part-time 40 37 13 7 4 0 0 77 11 863
2011 Full-time 40 34 15 8 3 0 0 74 11 291
2011 Part-time 41 40 10 6 3 0 0 81 9 962

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 23 10 4 1 1 8 84 5 227
2017 Part-time 57 25 6 2 0 2 9 92 2 1022
2014 Full-time 42 35 13 1 1 1 8 84 2 173
2014 Part-time 56 27 7 1 1 0 8 90 2 863
2011 Full-time 48 29 11 3 2 0 5 83 5 292
2011 Part-time 51 26 9 2 2 1 9 86 4 958

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 14 31 22 20 3 4 45 21 227
2017 Part-time 5 10 28 25 24 2 6 54 16 1020
2014 Full-time 4 21 27 26 17 1 4 46 26 173
2014 Part-time 5 12 29 26 21 1 4 51 18 863
2011 Full-time 7 12 40 20 16 1 3 39 20 291
2011 Part-time 3 10 26 27 27 2 6 58 14 958

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 17 24 20 23 1 6 47 27 226
2017 Part-time 8 13 23 21 26 5 5 52 23 1017
2014 Full-time 8 21 26 23 20 1 2 44 30 172
2014 Part-time 8 14 24 21 26 2 5 51 24 862
2011 Full-time 8 18 26 22 22 2 2 46 27 291
2011 Part-time 5 12 23 21 31 4 5 57 18 957

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 15 25 23 17 2 12 47 24 226
2017 Part-time 7 12 21 19 23 7 12 52 22 1018
2014 Full-time 7 20 25 22 17 3 5 42 30 173
2014 Part-time 7 12 21 21 23 6 10 53 22 863
2011 Full-time 6 12 23 20 22 7 10 50 21 290
2011 Part-time 6 11 19 18 26 8 13 55 21 958

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 8 19 28 30 3 9 66 12 225
2017 Part-time 3 5 17 30 33 3 9 72 9 1015
2014 Full-time 3 6 25 39 21 2 4 63 10 173
2014 Part-time 3 7 20 33 29 2 7 67 10 865
2011 Full-time 4 7 25 25 28 2 8 60 13 291
2011 Part-time 3 6 18 28 34 3 8 70 10 959

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 12 24 20 26 3 9 52 20 227
2017 Part-time 5 9 18 24 32 3 10 64 15 1018
2014 Full-time 5 15 30 21 22 1 6 46 22 173
2014 Part-time 5 10 21 26 28 1 9 60 17 862
2011 Full-time 5 10 26 21 29 2 8 55 16 291
2011 Part-time 2 7 18 23 34 4 12 68 11 959

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 17 31 16 17 6 7 38 27 227
2017 Part-time 9 11 19 20 26 7 8 54 24 1018
2014 Full-time 9 17 24 20 18 6 6 43 30 172
2014 Part-time 9 14 18 17 26 8 9 52 27 865
2011 Full-time 11 13 25 16 25 5 4 46 26 291
2011 Part-time 7 11 21 18 25 10 8 53 22 957

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 20 23 21 18 2 6 42 33 227
2017 Part-time 8 12 25 19 25 4 8 49 22 1020
2014 Full-time 10 17 29 16 18 5 4 38 30 173
2014 Part-time 7 12 28 19 22 4 8 46 22 865
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 13 8 4 3 1 6 84 8 228
2017 Part-time 74 9 6 2 2 0 6 89 5 1026
2014 Full-time 74 10 5 4 2 1 4 88 6 171
2014 Part-time 75 11 4 3 2 0 5 91 5 878
2011 Full-time 71 13 4 4 3 1 4 88 8 291
2011 Part-time 80 8 3 2 1 1 4 93 4 958

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 22 19 13 11 11 6 49 28 227
2017 Part-time 19 24 19 12 11 8 8 51 27 1023
2014 Full-time 17 33 17 17 6 4 7 55 25 172
2014 Part-time 22 26 18 10 7 8 8 58 21 877

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 29 11 15 7 2 1 66 23 228
2017 Part-time 34 26 13 12 10 3 1 64 23 1023
2014 Full-time 30 30 16 11 8 2 3 63 20 169
2014 Part-time 37 26 14 10 7 4 1 66 19 875

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 27 21 16 11 3 2 50 28 228
2017 Part-time 22 33 15 15 10 3 1 58 26 1023
2014 Full-time 19 28 18 17 14 3 2 48 32 171
2014 Part-time 23 31 17 16 8 4 1 57 24 876
2011 Full-time 21 33 14 19 10 3 1 56 30 292
2011 Part-time 26 36 14 10 4 7 1 68 16 959

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 26 15 10 14 19 3 51 30 228
2017 Part-time 17 19 15 12 11 22 3 49 32 1023
2014 Full-time 16 27 18 12 15 8 4 49 30 171
2014 Part-time 21 21 16 11 11 17 3 53 27 878
2011 Full-time 21 23 13 11 17 13 1 52 33 290
2011 Part-time 25 21 15 8 8 22 2 60 21 958

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 26 13 19 14 15 3 44 40 228
2017 Part-time 10 20 17 14 13 24 3 40 37 1022
2014 Full-time 5 17 20 22 19 14 3 26 50 170
2014 Part-time 12 17 20 16 11 23 1 38 36 876

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 41 10 9 3 1 1 78 12 228
2017 Part-time 39 37 9 7 4 1 1 78 12 1024
2014 Full-time 28 43 13 11 1 1 2 74 13 170
2014 Part-time 40 36 12 7 3 1 1 78 10 874
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 37 11 11 3 0 0 75 15 228
2017 Part-time 41 31 11 10 7 0 0 72 17 1025
2014 Full-time 36 38 15 8 3 0 0 74 11 169
2014 Part-time 45 34 8 7 5 0 0 79 13 873
2011 Full-time 36 35 12 9 8 0 0 71 17 292
2011 Part-time 40 36 10 8 6 0 0 76 14 961

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 34 15 7 3 3 1 75 10 228
2017 Part-time 39 28 14 8 5 4 2 71 14 1025
2014 Full-time 32 41 14 10 1 1 1 75 11 170
2014 Part-time 42 29 14 7 5 2 1 73 13 873
2011 Full-time 36 31 15 9 7 2 0 68 16 292
2011 Part-time 41 31 11 6 4 5 1 77 11 960

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 11 12 3 1 1 74 16 228
2017 Part-time 37 35 11 10 6 1 0 73 16 1024
2014 Full-time 32 42 12 10 2 1 1 75 12 172
2014 Part-time 42 36 9 8 4 0 0 78 12 874
2011 Full-time 31 40 9 13 6 0 0 71 20 290
2011 Part-time 41 34 10 10 4 1 0 76 14 961

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 83 9 2 0 2 0 3 95 3 226
2017 Part-time 81 10 3 1 2 0 3 95 2 1025
2014 Full-time 78 12 4 3 1 1 2 92 4 172
2014 Part-time 82 9 2 2 1 0 3 94 3 874
2011 Full-time 82 8 2 1 3 0 3 94 4 291
2011 Part-time 86 7 2 1 1 0 3 96 2 961

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 21 9 6 17 3 14 62 27 227
2017 Part-time 36 21 10 6 10 3 14 69 20 1023
2014 Full-time 34 25 14 3 10 2 12 69 15 172
2014 Part-time 43 22 9 5 7 3 12 76 14 874
2011 Full-time 25 28 13 10 14 2 8 59 27 291
2011 Part-time 36 26 12 7 7 3 9 71 15 959

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 30 15 7 7 0 0 70 14 228
2017 Part-time 41 26 13 9 9 1 1 68 18 1024

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 30 20 8 4 1 0 68 12 226
2017 Part-time 38 28 16 7 7 3 1 68 15 1023

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 32 17 9 5 0 1 68 14 228
2017 Part-time 37 32 15 9 7 0 0 70 15 1025
2014 Full-time 36 37 13 8 6 0 1 73 13 172
2014 Part-time 46 29 11 7 6 0 0 76 13 873
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 25 15 21 14 0 5 47 37 45
2017 Part-time 11 44 8 16 13 4 3 60 32 66
2014 Full-time 7 28 31 23 8 2 2 37 31 56
2014 Part-time 20 28 21 19 11 1 0 48 30 60

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 29 13 13 9 7 2 61 24 228
2017 Part-time 28 29 15 9 9 10 1 63 20 1018
2014 Full-time 25 33 17 14 6 4 1 62 20 169
2014 Part-time 29 28 16 8 7 11 1 65 17 859
2011 Full-time 23 30 16 13 9 8 1 58 25 291
2011 Part-time 26 27 15 8 7 15 2 63 18 955

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 32 14 17 10 3 1 56 29 226
2017 Part-time 26 30 16 13 11 2 1 58 25 1018
2014 Full-time 19 38 17 17 6 2 1 59 23 168
2014 Part-time 28 30 17 12 8 3 1 61 21 863
2011 Full-time 27 30 16 16 9 2 0 59 25 292
2011 Part-time 28 33 18 10 7 4 0 64 18 956

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 34 18 14 12 6 0 53 28 227
2017 Part-time 18 30 18 15 9 9 1 53 27 1020
2014 Full-time 13 33 26 16 7 4 0 48 24 171
2014 Part-time 16 32 21 14 7 10 0 54 23 869
2011 Full-time 18 33 17 17 11 4 0 53 29 291
2011 Part-time 20 27 20 13 8 12 1 53 24 958

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 27 17 15 17 6 0 48 34 228
2017 Part-time 23 26 16 11 14 9 0 54 28 1021
2014 Full-time 17 35 18 14 10 7 0 56 25 170
2014 Part-time 22 28 17 14 10 8 0 55 27 869
2011 Full-time 22 30 13 16 11 8 0 56 29 291
2011 Part-time 24 30 15 11 9 13 0 61 22 959

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 26 20 18 17 5 0 43 36 227
2017 Part-time 17 30 15 17 15 5 0 50 34 1021
2014 Full-time 11 34 21 19 11 4 0 47 31 171
2014 Part-time 18 30 17 19 11 6 0 51 31 869
2011 Full-time 13 33 14 22 13 3 0 48 37 292
2011 Part-time 19 34 15 17 9 6 0 57 28 957
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 38 18 15 6 2 2 60 21 226
2017 Part-time 25 39 16 12 6 1 1 66 18 1022
2014 Full-time 23 46 18 8 3 1 2 70 11 171
2014 Part-time 28 40 15 9 7 2 0 69 16 880
2011 Full-time 28 39 15 10 7 1 0 68 17 291
2011 Part-time 33 35 17 9 4 2 0 69 14 961

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 45 13 6 2 5 1 77 9 225
2017 Part-time 34 36 14 6 2 7 1 76 9 1023
2014 Full-time 28 45 15 8 1 2 1 75 9 171
2014 Part-time 36 35 15 4 2 7 2 77 7 879
2011 Full-time 30 37 15 6 4 6 2 72 11 291
2011 Part-time 37 33 14 5 2 9 1 78 7 961

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 35 13 13 6 5 2 66 20 227
2017 Part-time 30 33 13 10 8 4 2 67 19 1024
2014 Full-time 29 35 14 12 5 3 1 67 18 172
2014 Part-time 33 32 13 8 7 5 2 70 16 876
2011 Full-time 33 35 11 10 7 4 1 71 17 292
2011 Part-time 31 34 10 8 8 7 2 71 18 957

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 29 22 17 11 7 3 45 30 227
2017 Part-time 14 26 21 16 11 7 4 46 30 1021
2014 Full-time 14 27 25 16 11 4 2 44 29 171
2014 Part-time 14 23 23 17 11 8 4 42 32 878
2011 Full-time 10 32 22 13 12 8 3 47 28 292
2011 Part-time 12 24 20 14 12 12 7 44 31 957

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 24 18 14 18 10 2 43 36 228
2017 Part-time 16 20 15 15 19 13 2 42 41 1024
2014 Full-time 14 26 16 17 18 9 1 44 38 172
2014 Part-time 18 21 19 16 16 9 2 43 36 880
2011 Full-time 20 24 15 15 18 8 0 48 36 290
2011 Part-time 18 22 17 14 12 16 1 48 31 956

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 17 5 2 4 2 8 87 7 227
2017 Part-time 65 12 6 3 2 2 9 88 5 1024
2014 Full-time 66 16 6 3 1 0 8 89 4 171
2014 Part-time 68 12 6 2 2 2 8 88 5 877

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 72 9 5 4 4 3 3 85 9 228
2017 Part-time 73 11 5 3 3 3 3 88 6 1024
2014 Full-time 65 14 10 4 1 1 5 84 6 170
2014 Part-time 72 12 4 3 3 3 3 89 7 879
2011 Full-time 76 10 4 4 3 1 1 88 8 293
2011 Part-time 82 9 2 2 1 1 2 94 4 957

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 16 20 18 10 3 37 44 228
2017 Part-time 11 18 24 13 19 11 4 34 38 1025
2014 Full-time 6 20 29 20 13 6 6 29 38 170
2014 Part-time 12 18 25 15 16 11 3 34 37 875
2011 Full-time 9 17 32 15 16 8 3 29 35 292
2011 Part-time 13 20 23 13 14 12 4 40 32 957

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 22 14 19 23 5 4 37 47 228
2017 Part-time 8 17 20 16 24 8 6 30 47 1024
2014 Full-time 8 16 27 23 19 2 6 26 45 172
2014 Part-time 12 16 20 17 22 7 5 32 45 878
2011 Full-time 13 29 18 14 18 5 2 45 35 292
2011 Part-time 11 20 19 14 19 9 7 37 40 958

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 26 20 16 22 6 2 37 42 228
2017 Part-time 8 22 23 19 18 8 2 33 41 1025

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 27 16 7 6 5 3 69 14 228
2017 Part-time 37 29 15 5 5 7 3 72 11 1024
2014 Full-time 36 32 18 7 1 5 2 73 8 171
2014 Part-time 38 28 15 4 4 9 2 74 9 878

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 36 16 9 3 2 1 71 12 227
2017 Part-time 36 35 13 7 5 4 0 74 13 1022
2014 Full-time 27 39 17 11 2 3 2 69 13 171
2014 Part-time 35 35 14 6 3 6 0 75 9 878
2011 Full-time 28 35 16 11 6 3 0 65 18 292
2011 Part-time 38 30 13 8 4 6 1 73 12 959

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 38 12 8 4 0 1 77 12 228
2017 Part-time 44 33 9 8 5 0 0 78 13 1022
2014 Full-time 39 38 15 7 1 0 1 77 8 171
2014 Part-time 46 36 10 4 4 1 0 82 8 876
2011 Full-time 45 34 10 7 5 0 0 78 12 292
2011 Part-time 48 33 10 5 4 1 0 81 9 960

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 33 23 11 10 1 1 56 21 228
2017 Part-time 31 31 17 10 10 0 1 62 21 1024
2014 Full-time 22 35 19 15 6 1 1 59 22 171
2014 Part-time 30 31 19 10 8 1 0 63 18 879
2011 Full-time 27 35 18 10 8 1 0 63 18 292
2011 Part-time 33 33 16 10 6 1 1 67 17 958

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 33 19 13 6 0 1 61 20 228
2017 Part-time 30 35 15 11 8 0 0 66 19 1023
2014 Full-time 24 42 14 14 3 1 1 67 18 171
2014 Part-time 32 32 19 10 6 1 0 65 16 878
2011 Full-time 28 37 17 13 5 0 0 65 19 292
2011 Part-time 33 38 15 8 5 1 0 71 14 957

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 14 18 19 17 6 2 41 39 227
2017 Part-time 20 18 23 14 17 8 2 42 33 1023
2014 Full-time 20 21 25 13 13 6 2 45 28 171
2014 Part-time 20 20 20 13 15 9 3 45 32 877
2011 Full-time 24 20 19 12 15 9 2 49 30 292
2011 Part-time 22 22 18 11 13 10 2 51 28 958
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 19 51 30 228
2017 Part-time 19 46 35 1018
2014 Full-time 23 52 25 170
2014 Part-time 24 45 31 867
2011 Full-time 25 50 25 291
2011 Part-time 23 47 31 961

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 17 12 36 17 5 12 43
2017 Part-time 27 4 28 17 8 15 187
2014 Full-time 27 10 12 37 9999 14 36
2014 Part-time 24 9 20 28 9999 19 196
2011 Full-time 15 22 29 18 9999 15 72
2011 Part-time 25 5 17 28 9999 26 216
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 22 78 228
2017 Part-time 20 80 1020
2014 Full-time 23 77 173
2014 Part-time 22 78 873

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 50
2017 Part-time 29 199
2014 Full-time 33 39
2014 Part-time 35 190

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 50
2017 Part-time 60 199
2014 Full-time 67 39
2014 Part-time 61 190

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 50
2017 Part-time 4 199
2014 Part-time 3 190

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 50
2017 Part-time 0 199
2014 Full-time 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 50
2017 Part-time 36 199
2014 Full-time 34 39
2014 Part-time 41 190

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Part-time 3 199
2014 Part-time 4 190

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 50
2017 Part-time 42 200
2014 Full-time 30 39
2014 Part-time 44 190

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 50
2017 Part-time 34 200
2014 Full-time 50 39
2014 Part-time 35 190

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 50
2017 Part-time 27 200
2014 Full-time 18 39
2014 Part-time 29 190

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 50
2017 Part-time 35 200
2014 Full-time 33 39
2014 Part-time 26 190

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 50
2017 Part-time 20 200
2014 Full-time 21 39
2014 Part-time 18 190

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 76 50
2017 Part-time 63 200
2014 Full-time 50 39
2014 Part-time 67 190

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 50
2017 Part-time 24 200
2014 Full-time 25 39
2014 Part-time 19 190

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Part-time 3 200
2014 Full-time 0 39
2014 Part-time 3 190

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 50
2017 Part-time 16 200
2014 Full-time 21 39
2014 Part-time 13 190

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 50
2017 Part-time 22 200
2014 Full-time 19 39
2014 Part-time 21 190

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 50
2017 Part-time 41 200
2014 Full-time 41 39
2014 Part-time 42 190

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 50
2017 Part-time 30 200
2014 Full-time 27 39
2014 Part-time 43 190

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 50
2017 Part-time 13 200
2014 Full-time 32 39
2014 Part-time 14 190

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 69 50
2017 Part-time 59 200
2014 Full-time 75 39
2014 Part-time 64 190

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 50
2017 Part-time 14 200
2014 Full-time 26 39
2014 Part-time 19 190

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Part-time 5 200
2014 Part-time 6 190

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 50
2017 Part-time 21 200
2014 Full-time 23 39
2014 Part-time 21 190

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 50
2017 Part-time 6 200
2014 Full-time 15 39
2014 Part-time 6 190

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 50
2017 Part-time 9 200
2014 Part-time 10 190

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 50
2017 Part-time 13 200
2014 Full-time 15 39
2014 Part-time 16 190

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Part-time 8 200
2014 Part-time 12 190

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 50
2017 Part-time 23 200
2014 Full-time 21 39
2014 Part-time 21 190

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 42
2017 Part-time 12 181
2014 Full-time 15 33
2014 Part-time 14 167

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 42
2017 Part-time 19 181
2014 Full-time 16 33
2014 Part-time 20 167

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 42
2017 Part-time 7 181
2014 Full-time 17 33
2014 Part-time 12 167

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 42
2017 Part-time 5 181
2014 Part-time 3 167

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 42
2017 Part-time 9 181
2014 Full-time 31 33
2014 Part-time 15 167

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Part-time 8 181
2014 Part-time 9 167

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Part-time 15 181
2014 Part-time 16 167

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 42
2017 Part-time 9 181
2014 Part-time 12 167

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 42
2017 Part-time 22 181
2014 Full-time 21 33
2014 Part-time 28 167

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Part-time 8 181
2014 Part-time 7 167

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 42
2017 Part-time 35 181
2014 Full-time 46 33
2014 Part-time 38 167

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 42

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 42
2017 Part-time 55 181
2014 Full-time 49 33
2014 Part-time 55 167

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 42

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 42
2017 Part-time 25 181
2014 Full-time 28 33
2014 Part-time 21 167

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 50
2017 Part-time 99 1 199

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 15 13 9 7 32 7 52 27 227
2017 Part-time 12 14 17 6 8 35 9 46 23 1023
2014 Full-time 10 17 21 11 7 23 10 41 27 174
2014 Part-time 13 15 19 7 7 33 6 45 23 872

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 29 14 9 5 14 2 66 17 228
2017 Part-time 25 28 16 7 7 15 3 65 16 1021
2014 Full-time 25 31 21 7 4 9 4 64 13 174
2014 Part-time 25 28 18 6 4 17 1 65 12 878
2011 Full-time 36 33 15 5 4 6 0 73 10 292
2011 Part-time 35 29 15 5 3 12 1 74 9 954
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 47 13 14 3 2 1 69 17 228
2017 Part-time 19 48 13 13 4 2 1 69 18 1026
2014 Full-time 21 48 13 7 7 2 2 72 15 174
2014 Part-time 22 43 14 12 7 2 1 66 20 878
2011 Full-time 20 53 10 13 3 1 0 74 16 293
2011 Part-time 17 45 15 15 6 2 1 63 22 961

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 26 18 13 10 21 5 45 31 228
2017 Part-time 9 22 21 12 9 22 4 43 28 1024
2014 Full-time 7 27 24 15 12 13 2 41 32 174
2014 Part-time 12 23 19 14 11 19 2 44 32 880
2011 Full-time 11 32 23 11 8 13 2 51 22 293
2011 Part-time 11 26 20 10 5 26 4 52 21 961

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 29 15 5 3 16 1 73 9 227
2017 Part-time 29 31 15 6 3 16 1 71 11 1025
2014 Full-time 26 40 15 5 1 11 1 76 7 174
2014 Part-time 28 32 16 6 2 15 1 71 10 878
2011 Full-time 26 34 16 6 3 14 0 70 10 293
2011 Part-time 30 28 14 4 2 21 1 74 8 959

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 31 14 6 6 17 2 69 14 227
2017 Part-time 23 29 17 8 6 17 0 63 16 1026
2014 Full-time 21 43 12 6 4 11 2 74 12 174
2014 Part-time 23 26 19 9 4 18 1 61 16 876
2011 Full-time 27 31 18 10 4 11 0 65 15 293
2011 Part-time 25 28 14 6 3 23 1 70 12 961
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 7 93 228
2017 Part-time 8 92 1017
2014 Full-time 7 93 172
2014 Part-time 9 91 874

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Part-time 18 79
2014 Full-time 35 13
2014 Part-time 34 75

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 60 17
2017 Part-time 85 79
2014 Full-time 86 13
2014 Part-time 74 75

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17
2017 Part-time 0 79
2014 Full-time 0 13
2014 Part-time 0 75

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 79
2014 Full-time 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 17
2017 Part-time 18 79
2014 Part-time 26 75

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Part-time 6 79
2014 Part-time 10 75

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Part-time 17 79
2014 Part-time 22 75

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 17
2017 Part-time 24 79
2014 Part-time 29 75

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Part-time 9 79
2014 Part-time 12 75

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Part-time 13 79
2014 Part-time 9 75

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Part-time 25 79
2014 Part-time 17 75

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 17
2017 Part-time 21 79
2014 Part-time 21 75

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Part-time 17 79
2014 Part-time 15 75

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 17
2017 Part-time 24 79
2014 Part-time 19 75

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 79
2014 Full-time 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Part-time 20 79
2014 Part-time 32 75

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 17
2017 Part-time 30 79
2014 Full-time 53 13
2014 Part-time 32 75

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Part-time 14 79
2014 Part-time 9 75

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 17
2017 Part-time 15 79
2014 Part-time 15 75

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17
2014 Full-time 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Part-time 10 79
2014 Full-time 0 13
2014 Part-time 6 75

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 17
2017 Part-time 6 79
2014 Part-time 10 75

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 17
2017 Part-time 45 79
2014 Part-time 51 75

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Part-time 12 70
2014 Full-time 0 13
2014 Part-time 14 68

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 14
2014 Full-time 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 14
2017 Part-time 0 70
2014 Full-time 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 70
2014 Part-time 7 68

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 14
2014 Part-time 0 68

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Part-time 17 70
2014 Part-time 29 68

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Part-time 8 70
2014 Full-time 0 13
2014 Part-time 10 68

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Part-time 31 70
2014 Part-time 26 68

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Part-time 11 70
2014 Part-time 8 68

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 14
2017 Part-time 57 70
2014 Full-time 53 13
2014 Part-time 38 68

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 62 14
2017 Part-time 65 70
2014 Full-time 67 13
2014 Part-time 64 68

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 14
2017 Part-time 12 70
2014 Part-time 15 68

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 17
2017 Part-time 95 5 78

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 19 13 4 5 34 8 61 16 228
2017 Part-time 13 15 19 3 4 39 7 52 14 1016
2014 Full-time 14 18 20 6 3 32 8 54 14 173
2014 Part-time 14 15 20 3 3 39 6 53 11 871

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 30 11 4 5 17 4 75 11 228
2017 Part-time 27 30 15 4 4 18 2 72 9 1017
2014 Full-time 29 30 16 5 1 14 4 72 8 174
2014 Part-time 28 28 15 3 3 21 2 73 8 875
2011 Full-time 41 30 11 4 3 10 1 79 8 291
2011 Part-time 40 28 13 2 2 14 1 80 5 962
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 23 18 12 13 1 1 56 26 227
2017 Part-time 30 23 22 11 11 1 1 55 23 1024

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 22 16 10 3 0 2 71 13 227
2017 Part-time 49 26 15 4 2 1 4 79 6 1023

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 24 13 5 5 0 5 76 11 226
2017 Part-time 53 23 12 4 2 1 6 82 6 1021

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 23 12 5 4 3 2 77 10 226
2017 Part-time 62 18 7 4 1 3 6 87 5 1023

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 12 6 3 2 0 15 87 6 227
2017 Part-time 62 14 6 1 1 0 15 90 3 1019

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 30 17 13 9 0 2 60 22 228
2017 Part-time 31 29 19 11 9 0 1 60 20 1021

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 24 22 13 8 1 3 56 21 227
2017 Part-time 30 27 19 11 8 1 3 60 20 1023

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 26 19 8 6 0 2 66 14 228
2017 Part-time 42 26 16 7 5 1 4 71 12 1021

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 31 17 8 6 0 1 68 14 228
2017 Part-time 44 26 14 7 6 0 2 72 13 1023

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 25 12 5 4 1 1 78 9 228
2017 Part-time 52 27 11 4 2 1 3 82 6 1021

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 24 13 4 6 0 3 76 10 228
2017 Part-time 49 22 14 7 4 0 5 74 11 1022

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 71 12 7 3 4 0 3 86 6 228
2017 Part-time 70 14 6 4 3 1 3 87 7 1019

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 23 9 2 3 0 3 86 5 228
2017 Part-time 73 17 4 2 1 0 3 93 3 1023

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 22 8 6 5 0 1 80 11 225
2017 Part-time 56 19 12 5 6 0 2 77 11 1022

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 10 3 1 1 0 39 92 3 227
2017 Part-time 47 5 1 1 0 0 46 95 2 1015

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 16 9 9 1 0 7 79 12 226
2017 Part-time 49 20 11 5 4 1 10 78 9 1024

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 17 15 13 18 0 2 53 32 228
2017 Part-time 25 20 18 15 21 0 1 46 36 1023

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 30 11 3 5 0 2 80 9 228
2017 Part-time 50 27 11 5 3 0 4 80 8 1023

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 28 41 9 6 0 0 43 15 228
2017 Part-time 17 36 30 11 6 0 0 53 17 1023

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 18 34 23 16 0 0 38 28 227
2017 Part-time 9 15 35 26 14 0 0 41 24 1021

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 26 24 18 12 6 0 42 32 228
2017 Part-time 15 29 22 12 14 7 1 48 28 1024

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 29 19 19 17 2 1 43 38 228
2017 Part-time 15 29 20 16 15 4 2 47 32 1025
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 23 77 228
2017 Part-time 20 80 1021
2014 Full-time 16 84 172
2014 Part-time 17 83 867

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 72 28 54
2017 Part-time 75 25 196
2014 Full-time 88 12 25
2014 Part-time 82 18 146

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 27 5 10 14 2 0 70 25 38
2017 Part-time 43 32 4 12 7 1 0 77 20 146
2014 Full-time 18 29 10 21 22 0 0 47 43 21
2014 Part-time 43 36 6 10 3 2 1 81 13 119
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 25 9 4 3 13 1 52 48 227
2017 Part-time 44 21 10 4 3 16 2 53 47 1021

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 93
2017 Part-time 28 382

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 93
2017 Part-time 38 382

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 93
2017 Part-time 14 382

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 93
2017 Part-time 37 382

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 93
2017 Part-time 1 382

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 93
2017 Part-time 30 382

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 12 72 7 4 2 3 84
2017 Part-time 14 65 11 4 2 4 365

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 28 16 16 8 2 15 52 29 93
2017 Part-time 15 31 14 14 13 2 11 52 31 391

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 22 11 12 10 8 25 52 32 93
2017 Part-time 12 22 16 14 14 5 18 44 36 391
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