2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 29 12 18 2 0 0 68 19 48
2017 Non-supervisor 36 49 3 11 1 0 0 85 12 162
2014 Supervisor 22 51 6 16 4 0 0 73 20 48
2014 Non-supervisor 32 41 1 16 10 0 0 73 26 150
2011 Supervisor 37 45 6 10 2 0 0 82 12 51
2011 Non-supervisor 37 47 1 11 4 0 0 84 16 136

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 10 5 2 2 0 2 91 4 48
2017 Non-supervisor 81 14 3 1 0 0 1 96 1 162
2014 Supervisor 81 17 0 0 2 0 0 98 2 48
2014 Non-supervisor 73 19 2 3 2 0 1 93 5 150
2011 Supervisor 82 8 4 2 4 0 0 90 6 51
2011 Non-supervisor 74 18 2 2 2 2 0 93 4 137

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 4 6 2 0 0 2 91 2 48
2017 Non-supervisor 85 10 2 1 1 1 0 96 2 162
2014 Supervisor 86 8 2 0 2 0 2 96 2 48
2014 Non-supervisor 73 15 3 5 3 0 1 89 8 150
2011 Supervisor 84 6 6 0 4 0 0 90 4 51
2011 Non-supervisor 77 14 2 4 3 1 0 91 7 137

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 4 8 0 0 0 88 8 48
2017 Non-supervisor 56 33 4 6 2 0 0 88 8 162
2014 Supervisor 41 18 9 18 14 0 0 59 32 48
2014 Non-supervisor 28 28 6 18 21 0 0 55 38 150
2011 Supervisor 56 21 4 13 6 0 0 77 19 52
2011 Non-supervisor 43 35 9 9 4 0 0 78 13 136

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 34 14 11 8 2 0 67 19 48
2017 Non-supervisor 28 42 7 15 7 1 0 71 22 162
2014 Supervisor 38 39 7 16 0 0 0 77 16 48
2014 Non-supervisor 22 32 8 25 12 1 0 54 37 150
2011 Supervisor 38 31 19 4 8 0 0 69 11 52
2011 Non-supervisor 20 48 11 12 9 0 1 68 20 137

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 29 14 6 0 0 0 80 6 48
2017 Non-supervisor 37 39 10 10 2 1 0 77 12 161
2014 Supervisor 51 33 6 10 0 0 0 84 10 48
2014 Non-supervisor 26 43 12 11 7 0 0 69 18 150
2011 Supervisor 65 24 4 6 2 0 0 88 8 51
2011 Non-supervisor 36 39 8 12 4 0 0 75 17 137

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 29 6 4 0 0 0 90 4 48
2017 Non-supervisor 44 38 5 7 4 1 0 83 11 161
2014 Supervisor 52 37 5 4 2 0 0 89 6 48
2014 Non-supervisor 36 35 8 12 9 0 0 71 21 150
2011 Supervisor 59 29 6 6 0 0 0 88 6 52
2011 Non-supervisor 37 44 5 10 4 0 0 81 14 136

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 30 4 2 0 2 0 94 2 48
2017 Non-supervisor 51 38 5 4 1 0 0 89 6 161
2014 Supervisor 46 33 6 8 7 0 0 79 15 48
2014 Non-supervisor 38 40 6 11 6 0 0 77 17 150

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 38 11 14 4 0 0 71 18 48
2017 Non-supervisor 49 34 6 8 3 1 0 83 11 161
2014 Supervisor 31 37 6 17 8 0 0 68 25 48
2014 Non-supervisor 32 28 12 10 17 0 1 60 28 150
2011 Supervisor 29 41 8 11 12 0 0 69 23 52
2011 Non-supervisor 39 34 8 10 9 0 0 72 20 137

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 20 9 16 8 0 26 55 33 48
2017 Non-supervisor 34 32 9 10 8 3 4 71 19 161
2014 Supervisor 15 25 4 24 12 0 20 49 45 48
2014 Non-supervisor 24 25 12 14 21 2 2 52 36 150
2011 Supervisor 12 17 15 21 20 0 15 34 48 52
2011 Non-supervisor 26 41 8 9 13 1 2 69 23 137

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 41 8 4 4 0 0 84 8 48
2017 Non-supervisor 30 44 8 15 2 1 0 74 17 162
2014 Supervisor 40 40 4 16 0 0 0 80 16 48
2014 Non-supervisor 23 43 12 11 10 0 0 67 21 150
2011 Supervisor 36 50 2 8 4 0 0 86 12 52
2011 Non-supervisor 34 36 11 10 10 0 0 70 19 136

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 42 14 4 4 0 0 78 8 48
2017 Non-supervisor 28 40 12 12 6 2 0 69 18 162
2014 Supervisor 26 35 17 17 6 0 0 61 23 48
2014 Non-supervisor 23 28 20 14 16 0 0 51 29 150
2011 Supervisor 28 46 14 8 4 0 0 74 12 50
2011 Non-supervisor 22 45 10 13 10 0 0 66 23 137

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 36 8 4 10 0 0 77 14 47
2017 Non-supervisor 26 39 15 14 5 1 0 66 19 162

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 24 7 4 2 0 0 87 6 48
2017 Non-supervisor 46 38 5 7 2 1 0 85 9 162
2014 Supervisor 61 32 2 0 4 0 0 93 4 48
2014 Non-supervisor 43 33 12 7 6 0 0 75 13 150
2011 Supervisor 60 29 6 2 4 0 0 88 6 52
2011 Non-supervisor 47 33 7 9 5 0 0 80 14 137

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 34 9 10 6 0 0 75 16 48
2017 Non-supervisor 32 38 9 12 8 1 0 70 20 161

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 33 6 4 0 0 0 90 4 48
2017 Non-supervisor 47 35 12 5 0 1 0 83 5 162
2014 Supervisor 67 27 2 4 0 0 0 94 4 48
2014 Non-supervisor 51 30 12 4 2 1 0 82 6 150
2011 Supervisor 63 29 8 0 0 0 0 92 0 52
2011 Non-supervisor 44 41 7 5 3 0 0 84 8 135

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 38 2 8 2 0 0 88 10 48
2017 Non-supervisor 36 38 9 11 4 2 0 75 15 162
2014 Supervisor 39 41 8 8 4 0 0 80 12 48
2014 Non-supervisor 22 38 10 19 10 0 0 60 29 150
2011 Supervisor 48 46 2 4 0 0 0 94 4 52
2011 Non-supervisor 29 41 12 8 9 0 1 70 17 137

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 29 2 14 4 0 0 80 18 48
2017 Non-supervisor 38 37 12 9 2 1 0 76 11 162
2014 Supervisor 38 29 11 17 6 0 0 67 23 48
2014 Non-supervisor 26 26 17 16 14 0 0 53 30 150

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 31 13 8 6 0 0 72 14 48
2017 Non-supervisor 38 34 13 10 4 1 1 72 14 162
2014 Supervisor 34 41 11 2 12 0 0 75 14 48
2014 Non-supervisor 28 31 8 14 18 0 1 60 32 149
2011 Supervisor 37 51 8 4 0 0 0 88 4 51
2011 Non-supervisor 28 41 11 14 5 1 0 70 19 137

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 32 11 4 4 0 0 81 8 48
2017 Non-supervisor 42 29 17 8 2 1 0 72 10 162
2014 Supervisor 29 46 8 12 4 0 0 75 16 48
2014 Non-supervisor 29 41 14 8 9 0 0 69 17 150
2011 Supervisor 40 46 4 4 6 0 0 86 10 52
2011 Non-supervisor 43 35 7 7 9 0 0 78 15 137

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 28 32 14 17 0 0 37 31 48
2017 Non-supervisor 37 43 14 6 0 1 0 80 6 162
2014 Supervisor 4 29 31 21 14 0 0 33 36 48
2014 Non-supervisor 29 41 17 5 9 0 0 69 14 150
2011 Supervisor 11 25 31 21 12 0 0 37 33 52
2011 Non-supervisor 24 40 23 9 3 0 0 64 12 137

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 16 52 16 6 0 0 22 26 48
2017 Non-supervisor 12 23 40 14 7 2 2 22 36 160
2014 Supervisor 17 32 36 12 2 0 2 14 49 48
2014 Non-supervisor 19 29 35 10 6 1 0 17 48 150
2011 Supervisor 16 29 32 17 2 0 4 20 46 52
2011 Non-supervisor 14 27 37 15 5 0 1 21 42 137

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 20 24 18 4 3 0 23 52 48
2017 Non-supervisor 19 22 25 19 12 2 2 32 42 160
2014 Supervisor 15 31 38 10 4 0 2 15 46 48
2014 Non-supervisor 21 26 27 11 12 2 1 24 48 149
2011 Supervisor 12 19 31 29 8 0 2 37 31 52
2011 Non-supervisor 14 12 30 21 15 4 4 39 28 137

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 20 28 24 9 3 0 34 37 48
2017 Non-supervisor 20 21 35 13 6 3 2 20 43 161
2014 Supervisor 31 27 20 7 11 0 4 19 60 48
2014 Non-supervisor 34 24 20 14 3 4 2 17 61 150
2011 Supervisor 16 27 23 21 11 0 2 33 44 52
2011 Non-supervisor 24 25 31 12 7 1 1 19 49 137

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 20 46 16 4 3 0 20 33 48
2017 Non-supervisor 7 23 32 24 11 2 1 36 31 159
2014 Supervisor 20 28 30 12 4 0 6 18 51 48
2014 Non-supervisor 20 22 27 21 8 1 1 30 43 150
2011 Supervisor 20 25 35 11 6 0 4 18 46 52
2011 Non-supervisor 22 22 31 17 7 0 1 24 44 137

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 37 25 9 0 5 0 10 64 48
2017 Non-supervisor 13 22 29 16 13 2 5 31 37 161
2014 Supervisor 35 32 22 6 2 0 2 9 69 48
2014 Non-supervisor 27 20 24 21 6 1 1 27 48 150
2011 Supervisor 18 27 27 13 6 2 8 21 49 52
2011 Non-supervisor 17 25 26 15 12 2 3 29 44 137

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 24 20 17 4 3 0 22 57 48
2017 Non-supervisor 17 25 23 15 11 6 3 28 47 160
2014 Supervisor 8 14 42 23 8 0 4 33 23 48
2014 Non-supervisor 15 17 35 18 12 1 1 32 33 150
2011 Supervisor 8 13 25 33 19 0 2 53 22 52
2011 Non-supervisor 9 16 18 33 13 4 7 52 28 137

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 24 26 26 9 0 0 35 39 48
2017 Non-supervisor 13 23 37 15 6 4 3 22 38 161
2014 Supervisor 23 31 25 10 6 0 4 17 56 48
2014 Non-supervisor 24 22 28 13 7 4 1 21 49 150
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 12 5 0 2 0 4 93 2 48
2017 Non-supervisor 80 9 6 2 1 0 2 91 4 162
2014 Supervisor 86 8 2 0 2 0 2 96 2 48
2014 Non-supervisor 78 8 3 3 3 0 5 90 6 150
2011 Supervisor 79 13 2 0 4 2 0 94 4 52
2011 Non-supervisor 69 18 4 3 3 1 1 90 6 137

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 34 12 2 0 3 2 85 2 48
2017 Non-supervisor 29 29 13 9 9 6 4 65 20 162
2014 Supervisor 43 32 6 10 6 0 2 77 17 48
2014 Non-supervisor 24 24 17 15 13 5 2 52 30 150

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 31 5 0 0 0 0 95 0 48
2017 Non-supervisor 40 31 6 13 8 2 1 73 21 162
2014 Supervisor 62 25 2 8 2 0 0 88 10 48
2014 Non-supervisor 33 26 8 14 16 2 1 61 31 150

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 27 6 4 4 0 0 86 8 48
2017 Non-supervisor 34 34 10 15 5 2 0 70 20 162
2014 Supervisor 46 25 6 12 10 0 0 71 23 48
2014 Non-supervisor 26 37 8 12 14 3 0 66 27 150
2011 Supervisor 44 41 4 10 2 0 0 85 12 52
2011 Non-supervisor 31 34 12 14 7 1 1 67 22 137

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 28 10 4 2 0 0 84 6 48
2017 Non-supervisor 34 24 10 16 5 11 0 65 24 161
2014 Supervisor 51 18 4 12 13 0 2 71 25 48
2014 Non-supervisor 21 20 12 18 20 10 1 45 42 150
2011 Supervisor 46 37 8 6 2 2 0 84 8 52
2011 Non-supervisor 28 29 11 13 11 7 1 62 26 137

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 24 19 4 4 5 4 70 9 48
2017 Non-supervisor 13 24 16 14 12 18 3 47 33 161
2014 Supervisor 31 27 15 21 4 0 2 60 25 48
2014 Non-supervisor 13 19 21 16 15 16 1 39 37 150

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 23 5 6 0 0 0 89 6 48
2017 Non-supervisor 53 29 6 9 3 0 0 82 12 161
2014 Supervisor 46 32 12 8 2 0 0 77 10 48
2014 Non-supervisor 43 36 4 12 5 1 0 79 17 150
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 30 15 2 2 0 2 81 4 48
2017 Non-supervisor 41 36 8 9 4 2 0 79 13 162
2014 Supervisor 33 34 13 10 8 0 2 68 19 48
2014 Non-supervisor 40 28 14 9 10 0 0 67 18 150
2011 Supervisor 42 29 14 12 2 2 0 73 14 52
2011 Non-supervisor 34 35 10 12 7 0 1 70 20 137

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 29 10 0 0 4 4 89 0 48
2017 Non-supervisor 58 23 8 6 4 2 0 82 10 162
2014 Supervisor 42 29 10 8 8 0 2 72 17 48
2014 Non-supervisor 46 25 12 7 8 2 0 72 16 150
2011 Supervisor 50 25 13 2 6 4 0 78 8 52
2011 Non-supervisor 44 27 9 7 9 1 1 73 17 137

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 31 10 4 0 0 2 86 4 48
2017 Non-supervisor 47 31 9 10 2 1 0 79 12 162
2014 Supervisor 37 37 6 9 10 0 2 75 19 48
2014 Non-supervisor 39 27 12 10 11 1 0 67 21 150
2011 Supervisor 46 36 12 4 2 0 0 82 6 50
2011 Non-supervisor 44 24 11 10 10 1 0 68 21 136

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 82 8 5 0 0 0 6 95 0 48
2017 Non-supervisor 85 7 1 1 2 1 2 95 3 162
2014 Supervisor 88 4 0 0 2 0 6 98 2 48
2014 Non-supervisor 78 10 1 1 3 1 5 94 5 150
2011 Supervisor 83 11 2 4 0 0 0 94 4 52
2011 Non-supervisor 80 10 3 3 1 1 1 92 5 135

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 37 13 8 2 0 7 76 11 48
2017 Non-supervisor 49 25 6 7 6 5 2 79 14 162
2014 Supervisor 30 20 15 18 8 0 9 54 29 48
2014 Non-supervisor 38 18 10 11 14 7 4 62 27 150
2011 Supervisor 38 17 14 14 12 4 2 59 27 52
2011 Non-supervisor 39 22 12 14 8 3 2 64 23 137

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 31 8 2 0 5 2 90 2 48
2017 Non-supervisor 51 26 7 9 4 1 0 79 14 162

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 26 12 2 0 5 2 85 2 48
2017 Non-supervisor 60 21 8 4 4 3 1 84 8 162

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 28 8 8 0 0 2 84 8 48
2017 Non-supervisor 51 26 9 9 4 1 0 78 13 162
2014 Supervisor 49 22 6 8 12 0 2 73 21 48
2014 Non-supervisor 45 26 10 9 10 0 0 71 19 150
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 23 8 4 6 5 7 80 11 48
2014 Supervisor 37 24 12 15 7 2 4 64 23 47

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 27 13 10 6 3 0 70 16 48
2017 Non-supervisor 32 34 13 9 4 7 0 72 15 161
2014 Supervisor 26 23 17 22 13 0 0 49 35 48
2014 Non-supervisor 19 33 12 18 10 7 0 57 30 150
2011 Supervisor 33 29 12 21 4 2 0 63 25 52
2011 Non-supervisor 23 27 18 14 13 6 0 52 28 136

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 31 14 10 8 3 0 68 18 48
2017 Non-supervisor 32 32 12 15 5 4 0 66 21 161
2014 Supervisor 22 29 15 20 14 0 0 51 35 48
2014 Non-supervisor 18 30 18 12 18 4 0 50 32 150
2011 Supervisor 35 29 8 21 6 0 2 65 27 52
2011 Non-supervisor 19 37 12 18 12 1 0 57 31 137

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 34 16 18 10 3 0 55 28 48
2017 Non-supervisor 23 27 13 22 8 7 0 54 32 162
2014 Supervisor 16 19 16 32 17 0 0 35 49 48
2014 Non-supervisor 12 26 16 24 16 7 0 40 43 150
2011 Supervisor 18 33 14 26 6 2 2 53 33 51
2011 Non-supervisor 15 34 17 14 16 4 0 51 31 137

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 21 8 6 8 3 0 78 14 48
2017 Non-supervisor 36 30 10 12 6 5 0 70 19 162
2014 Supervisor 38 19 8 18 14 2 0 59 33 48
2014 Non-supervisor 20 26 16 12 20 7 0 49 34 150
2011 Supervisor 29 32 8 21 6 2 2 64 28 52
2011 Non-supervisor 18 34 12 15 13 7 0 56 31 137

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 33 14 8 2 3 0 76 10 48
2017 Non-supervisor 24 28 13 25 8 3 0 52 34 162
2014 Supervisor 18 30 7 24 19 2 0 49 44 48
2014 Non-supervisor 11 24 15 25 22 4 0 36 49 150
2011 Supervisor 29 41 15 10 6 0 0 69 15 52
2011 Non-supervisor 12 33 10 24 18 2 0 47 43 137
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 35 14 6 4 0 0 76 10 48
2017 Non-supervisor 43 40 8 7 2 0 0 83 9 162
2014 Supervisor 38 42 12 6 2 0 0 80 8 48
2014 Non-supervisor 30 42 13 8 5 2 0 73 14 150
2011 Supervisor 38 35 14 12 2 0 0 73 13 52
2011 Non-supervisor 32 42 7 14 4 0 0 74 18 137

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 20 5 0 2 0 0 94 2 48
2017 Non-supervisor 56 31 6 3 1 3 0 90 4 161
2014 Supervisor 51 39 4 2 4 0 0 90 6 48
2014 Non-supervisor 42 36 10 3 5 3 0 81 9 150
2011 Supervisor 42 40 10 6 0 2 0 84 6 52
2011 Non-supervisor 40 35 12 5 4 4 0 79 9 137

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 27 13 7 4 2 0 76 11 48
2017 Non-supervisor 47 28 9 10 4 1 1 76 14 162
2014 Supervisor 42 29 12 6 10 0 0 71 17 48
2014 Non-supervisor 37 34 6 13 6 4 1 74 20 150
2011 Supervisor 44 21 17 6 10 2 0 67 16 52
2011 Non-supervisor 28 30 15 11 9 4 1 62 22 137

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 32 14 0 2 0 0 84 2 48
2017 Non-supervisor 42 32 12 7 2 3 2 77 10 162
2014 Supervisor 42 33 11 8 6 0 0 75 14 48
2014 Non-supervisor 30 31 17 14 6 2 0 62 21 150
2011 Supervisor 27 37 14 13 4 6 0 67 18 52
2011 Non-supervisor 8 43 17 16 10 6 1 55 27 137

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 22 20 14 10 3 7 51 26 48
2017 Non-supervisor 24 18 19 16 14 7 4 46 33 162
2014 Supervisor 18 12 17 20 27 2 4 32 50 48
2014 Non-supervisor 11 15 19 20 25 10 1 29 50 150
2011 Supervisor 21 15 21 14 12 10 8 44 30 52
2011 Non-supervisor 11 13 21 16 18 16 5 31 42 136

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 27 8 0 2 0 4 89 2 48
2017 Non-supervisor 75 13 4 2 1 2 2 93 3 162
2014 Supervisor 67 21 4 0 2 0 6 94 2 48
2014 Non-supervisor 70 12 4 5 3 3 5 87 8 150

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 10 4 4 0 4 2 91 5 48
2017 Non-supervisor 76 12 3 2 1 5 2 94 3 162
2014 Supervisor 72 15 2 2 2 4 2 93 5 48
2014 Non-supervisor 73 8 5 5 2 4 4 87 7 149
2011 Supervisor 71 14 6 2 4 2 2 88 6 51
2011 Non-supervisor 66 18 7 2 2 6 0 89 4 137

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 29 12 16 6 0 0 66 22 48
2017 Non-supervisor 24 28 13 20 9 4 1 55 31 162
2014 Supervisor 9 45 12 25 10 0 0 53 35 48
2014 Non-supervisor 14 24 15 21 22 4 0 40 45 150
2011 Supervisor 32 36 17 10 2 2 0 70 12 52
2011 Non-supervisor 21 33 16 16 10 3 0 56 27 135

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 31 6 12 23 0 0 59 35 48
2017 Non-supervisor 16 27 10 21 19 5 2 46 43 162
2014 Supervisor 10 22 10 16 31 2 8 36 53 48
2014 Non-supervisor 8 12 12 23 39 3 3 21 67 150
2011 Supervisor 15 19 29 11 17 2 6 38 31 52
2011 Non-supervisor 12 27 13 22 21 4 1 41 45 137

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 36 14 7 2 2 0 76 10 48
2017 Non-supervisor 27 36 17 12 4 4 0 66 16 162

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 31 10 0 0 2 0 90 0 48
2017 Non-supervisor 51 34 8 2 2 4 0 88 4 162
2014 Supervisor 49 31 14 2 0 4 0 83 3 48
2014 Non-supervisor 41 34 13 4 3 6 0 80 7 150

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 47 4 4 0 0 0 92 4 48
2017 Non-supervisor 42 39 9 6 3 1 0 82 9 162
2014 Supervisor 40 29 18 6 2 4 0 72 9 48
2014 Non-supervisor 36 34 11 7 10 2 0 72 17 150
2011 Supervisor 52 31 11 4 0 2 0 85 4 52
2011 Non-supervisor 34 39 9 7 10 1 0 75 16 137

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 21 14 2 2 0 0 82 4 47
2017 Non-supervisor 48 38 9 2 3 1 0 87 5 162
2014 Supervisor 47 27 14 6 6 0 0 73 12 48
2014 Non-supervisor 43 27 12 11 7 0 0 70 18 150
2011 Supervisor 52 34 8 4 2 0 0 86 6 52
2011 Non-supervisor 43 31 12 6 7 1 0 74 14 134

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 30 17 10 10 0 0 64 19 48
2017 Non-supervisor 37 29 20 6 8 1 0 66 14 162
2014 Supervisor 20 25 22 20 10 2 0 46 31 48
2014 Non-supervisor 21 30 19 14 16 0 0 51 31 150
2011 Supervisor 31 29 21 8 8 4 0 62 16 52
2011 Non-supervisor 27 35 14 13 12 0 0 62 24 137

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 32 6 14 8 0 0 72 21 48
2017 Non-supervisor 32 34 19 9 5 1 0 67 14 162
2014 Supervisor 20 33 16 18 12 0 0 53 31 48
2014 Non-supervisor 19 31 17 17 16 0 0 50 33 150
2011 Supervisor 33 35 14 10 8 0 0 69 18 51
2011 Non-supervisor 28 36 12 13 11 0 0 64 23 137

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 13 25 18 11 2 0 44 30 48
2017 Non-supervisor 23 20 24 15 15 2 1 45 31 162
2014 Supervisor 16 12 19 18 29 4 2 30 50 48
2014 Non-supervisor 18 15 21 16 23 4 2 35 42 150
2011 Supervisor 23 33 17 8 15 4 0 58 24 52
2011 Non-supervisor 21 29 16 12 20 3 0 51 32 137
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 30 24 45 48
2017 Non-supervisor 35 24 40 162
2014 Supervisor 46 19 35 48
2014 Non-supervisor 42 14 45 150
2011 Supervisor 35 35 31 52
2011 Non-supervisor 37 27 37 137

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 20 13 33 19 8 6 15
2017 Non-supervisor 6 16 48 5 24 2 57
2014 Supervisor 5 0 68 22 9999 4 22
2014 Non-supervisor 0 17 57 16 9999 10 62
2011 Supervisor 5 6 72 5 9999 12 18
2011 Non-supervisor 2 18 44 24 9999 12 50
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 20 80 48
2017 Non-supervisor 26 74 161
2014 Supervisor 17 83 48
2014 Non-supervisor 27 73 149

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 26 42
2014 Non-supervisor 52 42

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 66 10
2017 Non-supervisor 84 42
2014 Non-supervisor 72 42

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 0 42
2014 Non-supervisor 0 42

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2014 Non-supervisor 0 42

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 35 42
2014 Non-supervisor 32 41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 53 42
2014 Non-supervisor 46 41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 53 42
2014 Non-supervisor 39 41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 40 42
2014 Non-supervisor 37 41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 16 42
2014 Non-supervisor 24 41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 48 42
2014 Non-supervisor 51 41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 18 42
2014 Non-supervisor 24 41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 0 42
2014 Non-supervisor 0 41

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 0 42
2014 Non-supervisor 12 41

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 14 42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 52 42
2014 Non-supervisor 40 41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 22 42
2014 Non-supervisor 14 41

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 19 42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 37 42
2014 Non-supervisor 52 42

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 33 42
2014 Non-supervisor 19 42

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 21 42
2014 Non-supervisor 24 42

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 10
2017 Non-supervisor 12 42
2014 Non-supervisor 12 42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 14 42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 32 42
2014 Non-supervisor 29 42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 40
2014 Non-supervisor 12 40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 40
2014 Non-supervisor 27 40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 17 40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 40
2014 Non-supervisor 12 40

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 17 40
2014 Non-supervisor 15 40

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 30 40
2014 Non-supervisor 38 40

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 57 40
2014 Non-supervisor 58 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 50 40
2014 Non-supervisor 58 40

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 40

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 15 40
2014 Non-supervisor 15 40

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 70 30 10
2017 Non-supervisor 92 8 42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 20 17 4 8 9 3 67 14 47
2017 Non-supervisor 16 17 20 10 8 26 4 46 26 160
2014 Supervisor 26 14 21 12 14 12 0 46 31 48
2014 Non-supervisor 11 21 20 8 15 21 4 43 30 150

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 20 20 6 0 0 0 74 6 48
2017 Non-supervisor 32 32 14 10 6 6 1 68 17 162
2014 Supervisor 40 17 23 6 10 4 0 59 17 48
2014 Non-supervisor 25 26 18 9 10 10 1 58 22 150
2011 Supervisor 29 35 18 4 6 8 0 70 11 51
2011 Non-supervisor 28 25 19 9 4 14 1 62 16 136
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 45 5 0 0 0 25 94 0 48
2017 Non-supervisor 29 46 7 4 4 2 8 83 9 162
2014 Supervisor 36 40 2 2 2 0 18 93 5 48
2014 Non-supervisor 26 50 6 9 2 2 4 82 12 150
2011 Supervisor 27 39 10 2 2 2 19 83 5 52
2011 Non-supervisor 23 52 7 12 1 3 3 79 14 137

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 15 24 2 2 30 6 56 7 48
2017 Non-supervisor 9 17 16 10 5 30 13 45 27 162
2014 Supervisor 8 8 19 8 4 33 19 34 26 48
2014 Non-supervisor 4 16 26 7 5 29 14 34 21 150
2011 Supervisor 6 17 37 2 2 21 15 36 6 52
2011 Non-supervisor 5 11 26 9 4 29 15 29 24 135

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 24 7 0 0 6 24 90 0 48
2017 Non-supervisor 39 26 14 2 0 9 8 80 3 162
2014 Supervisor 22 22 11 10 6 8 20 62 23 48
2014 Non-supervisor 26 28 17 8 5 12 4 64 15 150
2011 Supervisor 21 25 19 4 4 6 21 63 11 52
2011 Non-supervisor 27 29 16 9 3 12 4 67 14 137

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 19 11 4 2 4 23 78 8 48
2017 Non-supervisor 27 26 18 5 1 15 8 69 8 162
2014 Supervisor 18 25 12 8 4 14 18 63 18 48
2014 Non-supervisor 19 24 20 8 6 19 4 55 19 150
2011 Supervisor 23 19 17 8 4 10 19 60 16 52
2011 Non-supervisor 20 26 17 14 4 15 4 56 23 137
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 12 88 161
2014 Supervisor 11 89 48
2014 Non-supervisor 11 89 150

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 39 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 76 20
2014 Non-supervisor 94 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 39 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 29 20
2014 Non-supervisor 34 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 34 20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 47 20
2014 Non-supervisor 29 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20
2014 Non-supervisor 0 16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 66 20
2014 Non-supervisor 52 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 26 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19
2014 Non-supervisor 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19
2014 Non-supervisor 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 26 19
2014 Non-supervisor 31 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 46 19
2014 Non-supervisor 43 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19
2014 Non-supervisor 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 64 19
2014 Non-supervisor 55 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 91 9 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 18 10 7 0 29 4 76 10 47
2017 Non-supervisor 17 13 23 5 4 35 3 48 15 162
2014 Supervisor 15 15 21 2 6 39 2 50 14 48
2014 Non-supervisor 15 11 25 3 6 34 6 43 15 150

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 41 6 6 0 4 0 87 7 48
2017 Non-supervisor 37 27 17 4 3 12 0 73 8 161
2014 Supervisor 37 18 20 2 6 16 0 66 10 48
2014 Non-supervisor 29 24 19 5 6 17 1 64 13 150
2011 Supervisor 42 31 8 8 0 12 0 83 9 52
2011 Non-supervisor 31 31 12 7 2 17 0 75 11 137
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 35 25 8 14 3 0 51 23 48
2017 Non-supervisor 21 23 22 11 19 2 2 46 31 161

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 33 15 25 21 3 0 38 46 48
2017 Non-supervisor 19 30 26 14 9 0 2 50 23 161

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 26 28 21 10 3 0 39 32 48
2017 Non-supervisor 21 32 22 11 10 0 3 55 22 161

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 21 27 16 29 3 0 26 46 48
2017 Non-supervisor 20 21 22 17 15 1 4 43 34 162

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 32 16 5 23 3 0 55 29 48
2017 Non-supervisor 44 32 12 5 2 0 6 80 7 162

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 26 12 34 10 3 0 43 45 48
2017 Non-supervisor 26 33 24 9 6 0 2 61 15 162

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 36 20 8 4 3 2 67 12 48
2017 Non-supervisor 27 32 20 12 5 1 3 62 17 162

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 29 28 19 10 3 0 42 29 48
2017 Non-supervisor 23 22 24 18 10 1 2 46 30 160

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 36 14 10 8 3 0 67 18 48
2017 Non-supervisor 24 27 22 15 9 1 2 52 24 161

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 31 27 8 4 3 0 61 12 48
2017 Non-supervisor 31 28 25 7 7 1 3 61 14 160

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 14 6 2 2 3 0 90 4 48
2017 Non-supervisor 65 20 9 4 2 0 1 85 6 161

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 10 14 0 0 5 2 85 0 48
2017 Non-supervisor 64 10 8 7 5 1 4 78 13 162

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 25 4 2 0 3 2 94 2 48
2017 Non-supervisor 52 31 7 4 2 0 3 86 7 160

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 26 12 2 2 3 2 84 4 48
2017 Non-supervisor 55 20 9 9 4 1 3 78 13 160

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 29 11 4 0 3 2 84 5 48
2017 Non-supervisor 60 5 1 1 0 1 32 97 2 160

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 18 6 0 0 3 2 93 0 48
2017 Non-supervisor 69 17 5 0 1 1 8 94 1 161

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 10 8 2 0 5 2 89 2 48
2017 Non-supervisor 44 15 12 11 15 1 2 61 26 161

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 22 4 0 2 5 2 93 3 48
2017 Non-supervisor 54 21 15 4 1 0 5 79 5 160

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 23 41 24 8 0 0 27 32 48
2017 Non-supervisor 9 32 42 10 7 0 0 41 17 162

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 23 40 18 2 3 0 21 39 48
2017 Non-supervisor 5 18 46 18 12 0 1 29 24 161

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 55 14 7 0 5 0 78 7 47
2017 Non-supervisor 23 45 16 10 3 4 0 70 13 161

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 36 18 8 8 5 0 65 16 48
2017 Non-supervisor 22 38 15 16 6 3 0 62 22 161
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 26 74 162
2014 Supervisor 15 85 48
2014 Non-supervisor 21 79 150

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 71 29 42
2014 Non-supervisor 75 25 31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 44 40 9 3 0 0 3 87 3 30
2014 Non-supervisor 63 12 12 8 4 0 0 76 12 23
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 41 17 6 9 8 0 21 79 48
2017 Non-supervisor 20 19 25 9 20 5 2 22 78 161

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 35
2017 Non-supervisor 35 114

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 35
2017 Non-supervisor 48 114

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 35
2017 Non-supervisor 22 114

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 35
2017 Non-supervisor 55 114

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 35
2017 Non-supervisor 13 114

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 35
2017 Non-supervisor 35 114

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 3 58 21 6 0 12 33
2017 Non-supervisor 1 43 27 6 4 19 115

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 31 5 17 6 3 15 66 28 35
2017 Non-supervisor 20 20 14 20 22 1 3 42 44 116

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 0 3 16 21 39 6 15 4 76 35
2017 Non-supervisor 3 11 5 19 54 3 5 16 79 116
Report a problem or mistake on this page
Date modified: