2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	53	2	12	0	86	12	40
2017	Non-visible minority	37	43	5	13	2	80	15	165
2014	Visible minority	41	36	2	11	9	77	21	44
2014	Non-visible minority	26	45	3	18	8	72	26	153
2011	Visible minority	35	52	2	5	5	88	10	40
2011	Non-visible minority	38	45	2	12	3	83	15	145

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	82	18	0	0	0	0	0	100	0	40
2017	Non-visible minority	80	13	4	1	1	0	1	94	2	165
2014	Visible minority	77	16	0	4	2	0	0	93	7	44
2014	Non-visible minority	75	19	2	1	2	0	1	95	3	153
2011	Visible minority	75	23	2	0	0	0	0	98	0	40
2011	Non-visible minority	77	12	3	3	3	2	0	91	6	146

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	88	5	0	2	2	2	0	95	5	40
2017	Non-visible minority	85	9	4	1	1	0	1	94	2	165
2014	Visible minority	75	14	2	7	2	0	0	89	9	44
2014	Non-visible minority	77	13	2	3	3	0	2	92	6	153
2011	Visible minority	75	15	3	3	2	2	0	92	5	40
2011	Non-visible minority	80	11	3	3	3	0	0	90	6	146

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	40	0	2	2	95	5	40
2017	Non-visible minority	56	31	5	7	2	86	9	165
2014	Visible minority	34	27	7	14	18	62	32	44
2014	Non-visible minority	29	25	7	19	20	54	38	153
2011	Visible minority	43	35	5	12	5	77	18	40
2011	Non-visible minority	48	30	8	10	4	78	14	146

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	40	15	16	5	0	0	64	21	40
2017	Non-visible minority	30	40	7	14	7	1	0	72	21	165
2014	Visible minority	32	20	7	30	11	0	0	52	41	44
2014	Non-visible minority	24	37	8	21	8	1	0	62	30	153
2011	Visible minority	17	43	17	10	12	0	0	60	22	40
2011	Non-visible minority	28	42	12	9	7	0	1	70	17	147

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	42	5	10	0	0	85	10	40
2017	Non-visible minority	40	36	13	9	2	1	76	11	164
2014	Visible minority	34	32	16	14	5	0	66	18	44
2014	Non-visible minority	32	43	9	10	6	0	75	16	153
2011	Visible minority	40	35	15	10	0	0	75	10	40
2011	Non-visible minority	46	34	4	11	5	0	80	16	146

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	47	5	7	2	0	85	10	40
2017	Non-visible minority	51	33	6	6	4	1	84	10	164
2014	Visible minority	36	32	12	11	9	0	68	21	44
2014	Non-visible minority	41	37	6	10	7	0	78	17	153
2011	Visible minority	38	45	7	7	2	0	83	10	40
2011	Non-visible minority	44	39	5	10	3	0	83	12	146

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	58	2	5	0	0	93	5	40
2017	Non-visible minority	59	31	5	4	1	1	90	5	164
2014	Visible minority	38	34	9	12	7	0	73	18	44
2014	Non-visible minority	40	39	5	10	6	0	79	16	153

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	46	2	7	5	2	0	86	12	40
2017	Non-visible minority	47	33	8	10	3	0	0	79	13	164
2014	Visible minority	30	32	11	16	9	0	2	63	26	44
2014	Non-visible minority	32	30	10	11	17	0	0	62	28	153
2011	Visible minority	33	38	10	7	12	0	0	70	20	40
2011	Non-visible minority	37	34	7	12	9	0	0	72	21	147

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	46	2	5	14	0	2	78	20	40
2017	Non-visible minority	31	25	10	14	7	3	11	65	23	164
2014	Visible minority	23	27	9	18	14	0	9	55	35	44
2014	Non-visible minority	22	24	10	16	20	2	6	50	39	153
2011	Visible minority	20	30	15	20	12	0	2	51	33	40
2011	Non-visible minority	23	36	9	10	14	1	7	64	27	147

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	54	3	17	0	0	80	17	40
2017	Non-visible minority	34	41	10	12	3	1	75	15	165
2014	Visible minority	23	36	18	19	5	0	59	23	44
2014	Non-visible minority	28	44	8	11	8	0	73	19	153
2011	Visible minority	30	43	10	12	5	0	73	17	40
2011	Non-visible minority	36	39	7	8	9	0	75	17	146

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	34	22	5	10	2	63	15	40
2017	Non-visible minority	31	42	10	11	5	2	74	16	165
2014	Visible minority	9	41	14	16	21	0	50	37	44
2014	Non-visible minority	28	27	21	14	11	0	54	25	153
2011	Visible minority	18	52	10	7	13	0	70	20	40
2011	Non-visible minority	25	44	11	13	7	0	69	20	145

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	32	25	9	5	0	0	60	14	40
2017	Non-visible minority	29	40	11	12	6	1	0	70	19	164

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	52	2	7	2	0	88	10	40
2017	Non-visible minority	53	31	7	6	2	1	85	8	165
2014	Visible minority	46	34	7	4	9	0	80	14	44
2014	Non-visible minority	47	32	10	6	5	0	80	10	153
2011	Visible minority	52	35	3	5	5	0	87	10	40
2011	Non-visible minority	50	31	7	7	5	0	82	12	147

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	51	12	12	10	0	0	66	22	40
2017	Non-visible minority	39	33	9	11	7	1	0	72	19	164

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	34	11	2	0	0	87	2	40
2017	Non-visible minority	47	35	11	5	0	1	83	6	165
2014	Visible minority	57	25	9	7	0	2	84	7	44
2014	Non-visible minority	54	31	10	3	2	0	85	5	153
2011	Visible minority	46	36	8	8	2	0	82	10	39
2011	Non-visible minority	50	39	7	3	2	0	88	5	146

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	39	12	10	2	0	0	76	12	40
2017	Non-visible minority	41	37	7	10	3	2	0	79	14	165
2014	Visible minority	18	41	14	16	11	0	0	59	28	44
2014	Non-visible minority	28	39	9	16	8	0	0	67	24	153
2011	Visible minority	27	48	10	7	8	0	0	75	15	40
2011	Non-visible minority	36	40	10	7	6	0	1	77	13	147

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	43	13	7	5	0	75	12	40
2017	Non-visible minority	44	33	9	10	3	1	78	13	165
2014	Visible minority	25	23	18	18	16	0	47	34	44
2014	Non-visible minority	31	28	15	15	11	0	59	26	153

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	41	20	5	7	0	0	68	12	40
2017	Non-visible minority	42	30	12	10	4	1	1	73	15	165
2014	Visible minority	23	30	9	12	24	0	2	54	36	43
2014	Non-visible minority	31	34	9	10	15	0	1	66	25	153
2011	Visible minority	25	47	15	3	7	2	0	74	10	40
2011	Non-visible minority	33	43	9	13	3	0	0	75	16	146

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	20	2	0	0	77	2	40
2017	Non-visible minority	44	28	14	9	3	1	74	12	165
2014	Visible minority	27	41	16	11	5	0	68	16	44
2014	Non-visible minority	29	43	11	9	8	0	72	17	153
2011	Visible minority	40	40	0	10	10	0	80	20	40
2011	Non-visible minority	43	38	7	5	8	0	81	12	147

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	41	20	8	0	0	72	8	40
2017	Non-visible minority	31	38	17	8	5	1	70	13	165
2014	Visible minority	27	50	9	7	7	0	77	14	44
2014	Non-visible minority	22	34	23	9	11	0	56	21	153
2011	Visible minority	22	35	22	15	5	0	58	20	40
2011	Non-visible minority	20	36	26	12	5	0	57	18	147

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	15	51	14	8	0	2	23	25	40
2017	Non-visible minority	11	23	42	14	7	2	1	21	36	163
2014	Visible minority	23	34	30	9	5	0	0	14	57	44
2014	Non-visible minority	17	29	37	11	6	1	1	16	46	153
2011	Visible minority	22	25	35	15	0	0	2	15	49	40
2011	Non-visible minority	11	29	37	16	5	0	2	22	40	147

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	20	24	23	8	0	5	33	42	40
2017	Non-visible minority	22	22	25	18	10	3	1	29	45	163
2014	Visible minority	23	27	30	14	4	2	0	19	51	44
2014	Non-visible minority	18	28	29	10	12	1	1	23	47	152
2011	Visible minority	15	20	20	23	15	3	5	40	38	40
2011	Non-visible minority	12	13	33	24	13	3	3	39	27	147

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	23	40	12	3	0	0	15	45	40
2017	Non-visible minority	18	20	32	16	8	4	1	26	40	164
2014	Visible minority	41	27	14	7	7	0	4	14	71	44
2014	Non-visible minority	31	24	22	13	4	4	2	18	59	153
2011	Visible minority	28	23	32	12	5	0	0	17	50	40
2011	Non-visible minority	19	27	28	16	9	1	2	25	46	147

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	22	45	17	9	0	0	26	29	39
2017	Non-visible minority	8	22	33	23	10	3	1	34	32	163
2014	Visible minority	23	25	34	9	5	0	5	14	50	44
2014	Non-visible minority	20	23	26	21	8	1	1	30	44	153
2011	Visible minority	28	30	25	15	3	0	0	17	58	40
2011	Non-visible minority	19	21	35	16	8	0	2	24	40	147

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	28	22	22	13	0	5	36	41	40
2017	Non-visible minority	16	25	30	14	9	3	3	24	44	164
2014	Visible minority	34	23	30	7	2	2	2	10	59	44
2014	Non-visible minority	27	23	22	20	6	1	1	26	52	153
2011	Visible minority	23	27	33	7	5	3	2	13	53	40
2011	Non-visible minority	15	25	24	17	12	2	5	31	43	147

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	22	19	17	19	2	3	38	42	40
2017	Non-visible minority	22	26	22	16	7	6	2	25	51	164
2014	Visible minority	14	23	30	23	7	0	5	31	38	44
2014	Non-visible minority	13	14	38	19	13	1	1	33	29	153
2011	Visible minority	15	15	17	33	8	5	8	46	34	40
2011	Non-visible minority	7	15	20	33	17	3	5	54	23	147

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	21	34	22	2	0	6	26	38	40
2017	Non-visible minority	13	24	34	17	8	4	1	26	39	164
2014	Visible minority	34	32	16	7	4	2	5	12	71	44
2014	Non-visible minority	21	23	30	14	8	3	1	23	46	153

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	14	2	2	2	0	0	93	5	40
2017	Non-visible minority	79	9	6	2	1	0	3	90	3	165
2014	Visible minority	84	9	2	0	2	0	2	95	2	44
2014	Non-visible minority	78	8	3	3	2	0	5	91	6	153
2011	Visible minority	73	20	0	3	2	2	0	95	5	40
2011	Non-visible minority	72	16	5	2	3	1	1	90	6	147

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	25	18	15	10	2	2	56	26	40
2017	Non-visible minority	35	30	12	5	7	7	4	73	13	165
2014	Visible minority	23	25	16	16	16	2	2	50	34	44
2014	Non-visible minority	31	26	14	13	10	4	2	61	25	153

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	5	17	10	0	0	68	27	40
2017	Non-visible minority	49	30	6	8	5	2	1	81	13	165
2014	Visible minority	27	32	5	18	16	2	0	60	35	44
2014	Non-visible minority	44	25	7	11	11	1	1	70	23	153

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	23	15	15	14	2	0	55	30	40
2017	Non-visible minority	42	36	6	11	3	2	0	79	14	165
2014	Visible minority	18	29	13	12	20	7	0	51	34	44
2014	Non-visible minority	35	36	6	13	10	1	0	71	23	153
2011	Visible minority	35	40	8	7	10	0	0	75	17	40
2011	Non-visible minority	35	35	10	14	5	1	1	71	19	147

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	31	7	17	12	8	0	61	31	40
2017	Non-visible minority	43	24	11	11	2	8	0	73	15	164
2014	Visible minority	27	11	21	12	20	9	0	42	35	44
2014	Non-visible minority	29	22	7	18	17	7	1	55	38	153
2011	Visible minority	27	27	20	8	10	8	0	60	19	40
2011	Non-visible minority	35	32	8	12	8	5	1	71	21	147

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	30	22	10	10	14	7	47	25	40
2017	Non-visible minority	22	24	16	12	9	14	2	55	26	164
2014	Visible minority	20	13	32	9	14	11	0	38	26	44
2014	Non-visible minority	17	23	16	18	12	12	2	46	35	153

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	35	7	11	5	0	77	15	40
2017	Non-visible minority	60	26	5	8	2	0	85	10	164
2014	Visible minority	32	45	5	13	5	0	77	18	44
2014	Non-visible minority	47	31	7	11	4	1	78	15	153

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	48	8	2	2	0	0	87	5	40
2017	Non-visible minority	45	32	10	8	3	2	1	78	12	165
2014	Visible minority	32	32	7	11	16	0	2	65	28	44
2014	Non-visible minority	40	29	15	8	8	0	0	69	16	153
2011	Visible minority	45	30	10	5	10	0	0	75	15	40
2011	Non-visible minority	35	35	11	14	5	1	1	70	19	147

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	31	7	5	7	0	0	81	12	40
2017	Non-visible minority	59	22	9	5	1	2	1	85	6	165
2014	Visible minority	41	23	9	9	11	5	2	68	22	44
2014	Non-visible minority	47	27	12	7	8	0	0	73	15	153
2011	Visible minority	45	25	10	2	15	0	2	72	18	40
2011	Non-visible minority	47	27	11	6	6	3	1	76	13	147

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	36	12	7	5	0	0	76	12	40
2017	Non-visible minority	50	30	9	8	1	1	1	81	10	165
2014	Visible minority	27	36	11	5	16	2	2	67	22	44
2014	Non-visible minority	42	28	10	11	9	0	0	70	21	153
2011	Visible minority	50	23	12	2	12	0	0	73	15	40
2011	Non-visible minority	44	28	11	10	6	1	0	73	16	144

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	83	10	0	0	5	2	0	95	5	40
2017	Non-visible minority	84	7	3	1	1	1	4	95	2	165
2014	Visible minority	80	9	2	0	5	0	4	93	5	44
2014	Non-visible minority	81	9	1	1	2	1	6	95	4	153
2011	Visible minority	82	13	0	0	2	3	0	97	3	39
2011	Non-visible minority	80	10	3	4	1	0	1	92	5	146

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	37	5	5	7	3	0	82	12	40
2017	Non-visible minority	46	25	8	8	4	4	4	78	13	165
2014	Visible minority	25	34	7	9	12	4	9	68	24	44
2014	Non-visible minority	39	14	12	13	13	5	4	58	28	153
2011	Visible minority	30	25	12	15	13	5	0	58	29	40
2011	Non-visible minority	41	20	13	14	7	3	3	64	22	147

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	35	10	5	5	0	0	81	10	40
2017	Non-visible minority	54	26	7	8	2	2	1	82	11	165

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	23	17	0	5	2	2	77	5	40
2017	Non-visible minority	61	22	8	4	2	2	1	86	6	165

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	27	22	5	2	0	0	70	7	40
2017	Non-visible minority	54	27	6	9	3	1	1	82	12	165
2014	Visible minority	34	32	14	7	11	0	2	67	19	44
2014	Non-visible minority	49	24	8	9	10	0	0	73	19	153

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	54	16	8	4	6	3	8	78	12	43
2014	Non-visible minority	37	21	13	16	8	2	2	62	25	38

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	34	18	7	7	7	65	16	40
2017	Non-visible minority	37	32	11	10	4	6	73	15	164
2014	Visible minority	7	43	9	16	16	9	55	35	44
2014	Non-visible minority	25	27	14	20	9	4	54	31	153
2011	Visible minority	15	35	17	18	8	7	54	27	40
2011	Non-visible minority	28	25	17	16	10	4	56	27	146

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	41	13	11	7	5	0	68	19	39
2017	Non-visible minority	35	29	12	15	5	3	0	67	21	165
2014	Visible minority	9	36	11	18	18	7	0	49	39	44
2014	Non-visible minority	22	28	18	13	17	2	0	50	31	153
2011	Visible minority	17	43	7	23	8	2	0	61	31	40
2011	Non-visible minority	25	33	12	18	11	1	1	59	29	147

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	17	21	27	5	10	0	41	35	40
2017	Non-visible minority	23	31	12	20	9	4	0	57	31	165
2014	Visible minority	2	27	14	32	18	7	0	32	54	44
2014	Non-visible minority	16	23	17	25	15	4	0	41	42	153
2011	Visible minority	12	35	15	15	18	5	0	50	34	40
2011	Non-visible minority	17	34	16	17	12	3	1	53	30	146

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	32	15	14	2	10	0	64	19	40
2017	Non-visible minority	44	27	8	9	8	4	0	74	17	165
2014	Visible minority	7	32	9	11	27	14	0	45	45	44
2014	Non-visible minority	29	22	16	14	16	3	0	53	31	153
2011	Visible minority	10	47	13	10	12	7	0	62	24	40
2011	Non-visible minority	24	30	10	19	10	6	1	58	31	147

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	24	23	19	10	3	47	30	40
2017	Non-visible minority	28	30	11	21	6	3	60	28	165
2014	Visible minority	2	34	16	25	16	7	39	44	44
2014	Non-visible minority	15	23	12	25	22	3	39	49	153
2011	Visible minority	17	42	5	15	18	2	61	33	40
2011	Non-visible minority	17	33	14	22	13	1	51	35	147

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	38	13	12	0	0	75	12	40
2017	Non-visible minority	43	40	8	5	4	0	83	9	165
2014	Visible minority	23	45	11	7	9	5	71	17	44
2014	Non-visible minority	34	41	13	8	3	1	75	11	153
2011	Visible minority	27	48	5	17	3	0	75	20	40
2011	Non-visible minority	36	39	10	12	4	0	75	16	147

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	33	16	7	2	0	75	10	39
2017	Non-visible minority	64	28	3	1	1	2	95	2	165
2014	Visible minority	39	43	5	2	4	7	88	7	44
2014	Non-visible minority	46	35	10	3	5	1	82	8	153
2011	Visible minority	45	33	8	10	0	5	81	11	40
2011	Non-visible minority	39	38	12	4	3	3	80	8	147

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	16	7	7	0	2	69	15	40
2017	Non-visible minority	50	27	9	9	4	1	1	78	13	165
2014	Visible minority	25	48	7	9	9	2	0	74	19	44
2014	Non-visible minority	41	29	7	12	7	3	1	73	20	153
2011	Visible minority	20	40	20	12	5	2	0	61	18	40
2011	Non-visible minority	37	24	15	8	11	4	1	64	20	147

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	13	7	5	0	5	73	13	40
2017	Non-visible minority	46	31	13	5	1	3	1	81	6	165
2014	Visible minority	25	34	23	12	7	0	0	59	18	44
2014	Non-visible minority	35	30	13	13	6	2	0	67	19	153
2011	Visible minority	10	45	10	18	7	10	0	61	28	40
2011	Non-visible minority	14	41	18	14	8	5	1	58	24	147

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	11	29	17	12	10	4	33	34	40
2017	Non-visible minority	26	21	16	15	13	5	4	52	31	165
2014	Visible minority	5	16	20	23	25	9	2	23	54	44
2014	Non-visible minority	15	14	18	19	25	8	2	31	49	153
2011	Visible minority	10	5	38	13	12	17	5	19	32	40
2011	Non-visible minority	15	16	17	16	16	14	6	38	40	146

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	23	2	0	2	2	2	95	3	40
2017	Non-visible minority	72	15	6	2	1	2	2	91	3	165
2014	Visible minority	71	14	4	5	0	5	2	90	5	44
2014	Non-visible minority	68	14	4	3	3	1	6	89	7	153

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	22	2	2	2	2	0	92	5	40
2017	Non-visible minority	77	9	3	3	0	5	2	93	3	165
2014	Visible minority	72	12	5	5	2	5	0	88	7	43
2014	Non-visible minority	72	9	4	4	2	4	4	89	6	153
2011	Visible minority	65	23	7	2	0	3	0	90	2	40
2011	Non-visible minority	67	16	6	2	3	5	1	88	5	146

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	25	21	20	10	2	0	48	30	40
2017	Non-visible minority	29	30	9	19	8	4	1	62	29	165
2014	Visible minority	9	34	9	20	27	0	0	43	48	44
2014	Non-visible minority	14	28	16	23	16	4	0	43	40	153
2011	Visible minority	22	30	25	12	10	0	0	52	22	40
2011	Non-visible minority	25	36	13	15	8	3	0	63	24	145

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	15	5	30	29	6	0	33	62	40
2017	Non-visible minority	20	32	9	15	19	4	2	54	36	165
2014	Visible minority	7	9	7	32	39	5	2	17	76	44
2014	Non-visible minority	9	16	12	19	36	3	5	27	60	153
2011	Visible minority	8	30	13	30	12	5	2	41	46	40
2011	Non-visible minority	15	23	18	16	22	3	3	40	40	147

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	32	31	12	7	2	0	48	20	40
2017	Non-visible minority	34	37	12	11	2	4	0	74	13	165

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	48	15	2	7	0	76	10	40
2017	Non-visible minority	58	31	5	2	0	4	93	2	165
2014	Visible minority	30	43	9	2	7	9	80	10	44
2014	Non-visible minority	47	30	15	4	1	4	80	4	153

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	48	8	10	7	2	75	17	40
2017	Non-visible minority	48	39	8	5	1	0	86	6	165
2014	Visible minority	20	47	7	7	14	5	71	22	44
2014	Non-visible minority	42	29	15	7	6	1	72	13	153
2011	Visible minority	32	35	10	10	10	2	69	21	40
2011	Non-visible minority	41	38	9	5	5	1	80	10	147

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	53	7	0	7	0	85	7	40
2017	Non-visible minority	56	28	11	2	2	1	85	4	164
2014	Visible minority	32	36	23	5	5	0	68	9	44
2014	Non-visible minority	48	25	10	11	7	0	72	18	153
2011	Visible minority	48	25	15	5	7	0	72	13	40
2011	Non-visible minority	44	35	10	6	5	1	80	11	144

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	35	27	5	7	0	61	12	40
2017	Non-visible minority	38	27	17	7	9	1	66	17	165
2014	Visible minority	11	38	16	19	16	0	50	35	44
2014	Non-visible minority	23	26	20	15	15	1	50	30	153
2011	Visible minority	32	25	25	8	10	0	58	18	40
2011	Non-visible minority	27	36	13	12	10	1	63	23	147

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	44	25	2	5	0	68	7	40
2017	Non-visible minority	37	31	14	12	6	1	68	18	165
2014	Visible minority	7	40	16	21	16	0	47	37	44
2014	Non-visible minority	23	29	17	17	15	0	52	32	153
2011	Visible minority	37	18	23	13	10	0	55	22	40
2011	Non-visible minority	28	40	10	12	10	0	69	21	146

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	28	26	12	17	0	0	45	29	40
2017	Non-visible minority	27	16	22	17	14	3	1	45	32	165
2014	Visible minority	9	14	34	14	21	7	2	25	38	44
2014	Non-visible minority	19	15	17	18	26	4	2	36	46	153
2011	Visible minority	25	25	20	13	15	2	0	51	28	40
2011	Non-visible minority	21	31	15	10	19	3	0	54	30	147

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	41	18	41	40
2017	Non-visible minority	33	26	41	165
2014	Visible minority	43	14	43	44
2014	Non-visible minority	43	15	42	153
2011	Visible minority	38	32	30	40
2011	Non-visible minority	35	29	36	147

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	6	25	46	6	11	6	17
2017	Non-visible minority	10	12	43	9	24	2	54
2014	Visible minority	0	11	74	11	9999	5	19
2014	Non-visible minority	2	13	56	20	9999	9	65
2011	Visible minority	0	13	46	20	9999	20	15
2011	Non-visible minority	4	13	54	19	9999	10	52

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	24	76	40
2017	Non-visible minority	24	76	164
2014	Visible minority	30	70	44
2014	Non-visible minority	23	77	152

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	40
2014	Visible minority	53	13
2014	Non-visible minority	53	36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	70	10
2017	Non-visible minority	82	40
2014	Visible minority	62	13
2014	Non-visible minority	75	36

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	13	40
2014	Visible minority	0	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	40
2014	Visible minority	13
2014	Non-visible minority	36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Visible minority	10
2014	Visible minority	13
2014	Non-visible minority	36

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Visible minority	10
2014	Visible minority	13
2014	Non-visible minority	36

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	40
2014	Non-visible minority	40	35

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	10
2017	Non-visible minority	48	40
2014	Non-visible minority	52	35

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	60	10
2017	Non-visible minority	43	40
2014	Visible minority	61	13
2014	Non-visible minority	38	35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	10
2017	Non-visible minority	35	40
2014	Non-visible minority	40	35

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	40
2014	Visible minority	38	13
2014	Non-visible minority	29	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	60	10
2017	Non-visible minority	42	40
2014	Visible minority	54	13
2014	Non-visible minority	49	35

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	40
2014	Non-visible minority	35	35

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	40
2014	Visible minority	13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	0	40
2014	Non-visible minority	15	35

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	15	40
2014	Visible minority	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	70	10
2017	Non-visible minority	42	40
2014	Visible minority	46	13
2014	Non-visible minority	38	35

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	40
2014	Visible minority	0	13
2014	Non-visible minority	23	35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	40
2014	Non-visible minority	15	35

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	34	40
2014	Visible minority	53	13
2014	Non-visible minority	53	36

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	40
2014	Visible minority	46	13
2014	Non-visible minority	17	36

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2014	Non-visible minority	17	36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	40
2014	Non-visible minority	22	36

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2014	Visible minority	0	13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	13	40
2014	Visible minority	0	13
2014	Non-visible minority	14	36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	40
2014	Non-visible minority	28	36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	19	37
2014	Visible minority	0	13
2014	Non-visible minority	16	32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	37
2014	Non-visible minority	28	32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	37

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	37
2014	Non-visible minority	15	32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	37
2014	Visible minority	38	13
2014	Non-visible minority	38	32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	70	10
2017	Non-visible minority	53	37
2014	Visible minority	39	13
2014	Non-visible minority	63	32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	10
2017	Non-visible minority	56	37
2014	Visible minority	62	13
2014	Non-visible minority	60	32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	0	37

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	37
2014	Visible minority	0	13
2014	Non-visible minority	16	32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	10
2017	Non-visible minority	87	13	40

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	8	27	13	8	18	13	30	30	38
2017	Non-visible minority	23	20	17	8	9	23	2	56	22	164
2014	Visible minority	9	18	30	7	23	9	4	32	34	44
2014	Non-visible minority	16	20	18	9	13	21	3	48	29	153

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	26	17	10	7	10	3	60	19	40
2017	Non-visible minority	39	31	14	9	4	3	0	72	13	165
2014	Visible minority	14	23	27	9	16	11	0	41	28	44
2014	Non-visible minority	33	25	17	8	9	8	1	63	19	153
2011	Visible minority	25	30	20	8	3	15	0	64	12	40
2011	Non-visible minority	29	27	19	8	5	12	1	64	15	145

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	58	8	5	5	0	2	82	10	40
2017	Non-visible minority	30	42	6	3	2	2	14	86	6	165
2014	Visible minority	20	52	7	9	7	0	4	76	17	44
2014	Non-visible minority	31	46	4	7	1	2	8	87	8	153
2011	Visible minority	25	40	7	15	0	7	5	74	17	40
2011	Non-visible minority	24	50	7	8	1	1	8	81	11	147

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	20	22	7	7	22	11	45	22	40
2017	Non-visible minority	12	16	17	8	4	31	12	50	21	165
2014	Visible minority	2	21	23	4	11	25	13	37	26	44
2014	Non-visible minority	6	12	25	8	3	31	16	33	21	153
2011	Visible minority	2	10	18	13	2	42	12	28	33	40
2011	Non-visible minority	6	13	33	6	3	23	16	32	15	145

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	42	15	2	0	17	2	78	3	40
2017	Non-visible minority	43	23	10	2	0	7	15	84	2	165
2014	Visible minority	18	28	20	9	5	16	4	57	17	44
2014	Non-visible minority	27	26	15	8	5	10	9	65	16	153
2011	Visible minority	25	25	10	5	5	25	5	71	14	40
2011	Non-visible minority	26	29	18	8	3	7	9	66	12	147

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	37	26	2	0	20	2	64	3	40
2017	Non-visible minority	34	21	13	6	1	11	14	73	9	165
2014	Visible minority	11	30	16	9	7	25	2	56	22	44
2014	Non-visible minority	21	22	19	8	6	16	9	57	18	153
2011	Visible minority	15	18	18	15	5	25	5	46	29	40
2011	Non-visible minority	23	26	18	11	4	10	9	60	19	147

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	29	71	40
2017	Non-visible minority	7	93	164
2014	Visible minority	21	79	44
2014	Non-visible minority	9	91	153

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	12
2017	Non-visible minority	82	11
2014	Non-visible minority	100	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	11
2014	Non-visible minority	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	11
2014	Non-visible minority	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	12
2017	Non-visible minority	0	11
2014	Non-visible minority	0	12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	12
2017	Non-visible minority	0	11
2014	Non-visible minority	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	12
2014	Non-visible minority	47	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	66	11
2014	Non-visible minority	38	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	11
2014	Non-visible minority	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	11
2014	Non-visible minority	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	83	12
2014	Non-visible minority	53	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	10
2014	Non-visible minority	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	10
2014	Non-visible minority	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10
2014	Non-visible minority	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	12
2014	Non-visible minority	43	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	12
2014	Non-visible minority	62	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	10
2014	Non-visible minority	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	12
2017	Non-visible minority	61	10
2014	Non-visible minority	79	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	12
2017	Non-visible minority	74	26	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	8	19	10	7	33	5	41	28	40
2017	Non-visible minority	21	16	20	5	2	32	3	59	11	164
2014	Visible minority	12	9	25	7	14	25	9	31	31	44
2014	Non-visible minority	16	13	24	2	4	37	4	49	10	153

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	20	25	2	7	22	0	56	13	39
2017	Non-visible minority	42	33	11	5	1	7	0	81	7	165
2014	Visible minority	16	23	18	5	14	23	2	51	24	44
2014	Non-visible minority	35	22	20	4	4	15	0	68	9	153
2011	Visible minority	30	37	12	5	3	12	0	77	9	40
2011	Non-visible minority	35	29	10	8	1	17	0	77	11	147

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	34	15	10	12	2	2	62	23	40
2017	Non-visible minority	19	25	25	10	19	1	1	44	30	164

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	24	22	17	7	0	5	51	26	40
2017	Non-visible minority	14	30	25	17	12	1	1	45	30	164

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	29	13	17	14	0	7	52	34	40
2017	Non-visible minority	20	31	26	13	8	1	1	52	22	164

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	20	17	18	10	0	7	52	30	40
2017	Non-visible minority	14	21	24	17	20	1	2	36	39	165

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	27	13	8	2	0	7	75	11	40
2017	Non-visible minority	37	34	13	4	8	1	3	74	12	165

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	36	12	13	7	0	2	68	20	40
2017	Non-visible minority	23	31	24	16	5	1	1	54	22	165

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	28	18	16	10	0	7	54	27	40
2017	Non-visible minority	28	35	20	10	4	2	2	65	14	165

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	7	21	20	14	2	5	40	37	40
2017	Non-visible minority	18	27	25	18	10	1	1	46	28	164

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	24	17	17	15	2	5	47	34	40
2017	Non-visible minority	27	30	20	13	8	1	1	59	21	164

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	22	26	10	10	0	5	53	20	40
2017	Non-visible minority	31	30	25	5	5	1	1	63	11	163

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	22	7	2	2	0	2	88	5	40
2017	Non-visible minority	67	18	8	3	2	1	0	86	5	164

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	12	9	7	10	0	10	71	19	40
2017	Non-visible minority	70	10	9	5	3	2	1	82	8	165

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	39	7	7	7	0	7	77	15	40
2017	Non-visible minority	61	28	6	3	1	1	1	91	4	163

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	24	10	7	7	0	7	74	15	40
2017	Non-visible minority	57	21	9	8	2	1	1	80	10	164

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	16	0	0	0	0	42	100	0	40
2017	Non-visible minority	62	10	4	3	0	1	20	92	3	163

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	18	5	0	2	2	15	91	3	40
2017	Non-visible minority	72	18	5	0	0	1	4	95	0	164

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	12	13	5	16	2	5	64	22	40
2017	Non-visible minority	51	14	11	10	11	1	1	68	21	164

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	10	12	2	3	0	12	80	6	40
2017	Non-visible minority	57	25	12	2	1	1	1	84	4	163

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	38	40	7	2	0	0	50	10	40
2017	Non-visible minority	6	28	42	15	8	0	0	34	24	165

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	13	56	19	10	0	0	29	15	39
2017	Non-visible minority	9	21	42	18	9	1	1	27	31	165

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	59	14	2	2	5	0	81	5	40
2017	Non-visible minority	23	44	16	10	2	4	0	70	13	164

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	35	27	16	5	5	0	50	21	40
2017	Non-visible minority	25	38	14	13	7	3	0	65	21	164

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	22	78	40
2017	Non-visible minority	21	79	165
2014	Visible minority	18	82	44
2014	Non-visible minority	20	80	153

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	70	30	34
2014	Non-visible minority	74	26	30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	56	28	12	0	0	0	4	88	0	24
2014	Non-visible minority	58	17	13	8	4	0	0	75	13	22

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	17	26	10	16	7	0	26	74	40
2017	Non-visible minority	18	27	22	8	17	5	2	19	81	164

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	26
2017	Non-visible minority	30	121

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	26
2017	Non-visible minority	45	121

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	26
2017	Non-visible minority	19	121

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	26
2017	Non-visible minority	57	121

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	26
2017	Non-visible minority	13	121

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	26
2017	Non-visible minority	38	121

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	4	52	16	0	4	25	27
2017	Non-visible minority	1	46	28	6	4	16	119

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	17	20	12	25	0	0	44	37	27
2017	Non-visible minority	20	24	10	21	16	2	8	49	40	122

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	11	5	22	49	4	10	12	82	27
2017	Non-visible minority	3	9	8	19	50	3	7	14	77	122

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me