2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 42 0 17 0 0 0 83 17 17
2017 Not a person with a disability 37 44 5 12 2 0 0 81 14 192
2014 Person with a disability 37 42 0 14 7 0 0 79 21 14
2014 Not a person with a disability 29 43 3 16 8 0 0 72 25 184
2011 Person with a disability 23 62 0 16 0 0 0 84 16 13
2011 Not a person with a disability 38 46 2 10 3 0 0 84 14 173

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 83 11 6 0 0 0 0 94 0 17
2017 Not a person with a disability 81 14 3 1 0 0 1 95 2 192
2014 Person with a disability 72 21 0 0 7 0 0 93 7 14
2014 Not a person with a disability 75 18 2 2 2 0 1 95 4 184
2011 Person with a disability 69 8 8 8 0 8 0 84 8 13
2011 Not a person with a disability 77 15 2 2 3 1 0 93 5 174

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 12 6 0 0 5 0 94 0 17
2017 Not a person with a disability 86 8 3 2 1 0 0 95 3 192
2014 Person with a disability 65 14 0 14 7 0 0 79 21 14
2014 Not a person with a disability 77 13 3 3 2 0 2 92 5 184
2011 Person with a disability 69 8 8 8 8 0 0 77 15 13
2011 Not a person with a disability 79 12 3 2 3 1 0 92 5 174

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 39 6 6 0 0 0 89 6 17
2017 Not a person with a disability 56 32 4 6 2 0 0 88 8 192
2014 Person with a disability 22 28 0 43 7 0 0 50 50 14
2014 Not a person with a disability 31 25 7 16 20 0 0 57 36 184
2011 Person with a disability 46 39 0 8 8 0 0 85 15 13
2011 Not a person with a disability 47 31 8 11 4 0 0 78 15 174

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 42 6 6 12 7 0 75 19 17
2017 Not a person with a disability 29 40 9 15 7 1 0 69 22 192
2014 Person with a disability 43 21 0 35 0 0 0 65 35 14
2014 Not a person with a disability 24 35 9 22 10 1 0 60 32 184
2011 Person with a disability 39 23 23 15 0 0 0 62 15 13
2011 Not a person with a disability 24 44 13 9 9 0 1 69 18 175

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 30 6 11 0 0 0 83 11 17
2017 Not a person with a disability 39 38 12 9 2 0 0 77 11 191
2014 Person with a disability 50 35 7 7 0 0 0 86 7 14
2014 Not a person with a disability 31 41 11 11 6 0 0 72 17 184
2011 Person with a disability 46 39 8 0 8 0 0 85 8 13
2011 Not a person with a disability 44 34 7 12 3 0 0 78 15 174

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 24 6 0 6 0 0 89 6 17
2017 Not a person with a disability 47 38 5 7 3 0 0 85 10 191
2014 Person with a disability 72 14 14 0 0 0 0 86 0 14
2014 Not a person with a disability 38 37 6 11 8 0 0 75 19 184
2011 Person with a disability 50 42 0 8 0 0 0 92 8 12
2011 Not a person with a disability 43 39 6 9 3 0 0 82 12 175

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 39 0 6 6 0 0 89 11 17
2017 Not a person with a disability 54 36 5 4 1 1 0 91 4 191
2014 Person with a disability 44 28 7 21 0 0 0 72 21 14
2014 Not a person with a disability 39 39 6 10 7 0 0 78 16 184

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 40 6 0 11 0 0 83 11 17
2017 Not a person with a disability 45 34 7 10 3 0 0 80 13 191
2014 Person with a disability 65 14 0 14 7 0 0 78 22 14
2014 Not a person with a disability 29 32 11 12 16 0 1 61 28 184
2011 Person with a disability 46 39 0 0 15 0 0 85 15 13
2011 Not a person with a disability 35 35 9 11 10 0 0 70 21 175

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 33 0 18 0 0 13 80 20 17
2017 Not a person with a disability 31 28 10 11 9 3 9 66 22 191
2014 Person with a disability 36 14 0 35 7 0 7 54 46 14
2014 Not a person with a disability 21 26 11 15 19 2 6 51 38 184
2011 Person with a disability 30 31 0 8 23 0 8 66 34 13
2011 Not a person with a disability 22 35 11 13 14 1 6 60 28 175

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 41 0 11 6 0 0 83 17 17
2017 Not a person with a disability 32 43 9 13 2 1 0 76 15 192
2014 Person with a disability 35 51 0 14 0 0 0 86 14 14
2014 Not a person with a disability 27 42 11 12 8 0 0 69 20 184
2011 Person with a disability 46 31 8 8 8 0 0 77 15 13
2011 Not a person with a disability 34 40 9 9 8 0 0 74 17 174

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 35 0 6 11 0 0 83 17 17
2017 Not a person with a disability 28 41 14 10 5 2 0 70 16 192
2014 Person with a disability 43 7 28 22 0 0 0 50 22 14
2014 Not a person with a disability 22 31 19 14 14 0 0 53 28 184
2011 Person with a disability 23 16 23 31 8 0 0 39 38 13
2011 Not a person with a disability 24 47 11 10 8 0 0 71 18 173

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 27 12 12 6 0 0 71 17 17
2017 Not a person with a disability 28 39 14 12 6 1 0 68 18 191

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 33 0 6 6 0 0 88 12 17
2017 Not a person with a disability 49 35 6 7 2 1 0 85 8 192
2014 Person with a disability 43 50 7 0 0 0 0 93 0 14
2014 Not a person with a disability 47 31 9 6 6 0 0 79 12 184
2011 Person with a disability 39 16 15 23 8 0 0 54 31 13
2011 Not a person with a disability 51 33 6 5 5 0 0 85 10 175

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 29 0 6 11 0 0 83 17 17
2017 Not a person with a disability 32 37 10 12 7 1 0 70 20 191

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 29 6 12 0 0 0 83 12 17
2017 Not a person with a disability 48 35 11 4 0 1 0 85 4 192
2014 Person with a disability 50 37 7 7 0 0 0 86 7 14
2014 Not a person with a disability 56 29 10 4 2 1 0 85 5 184
2011 Person with a disability 62 31 8 0 0 0 0 92 0 13
2011 Not a person with a disability 48 38 8 4 2 0 0 86 6 173

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 16 12 6 11 0 0 71 17 17
2017 Not a person with a disability 38 40 7 11 2 2 0 79 14 192
2014 Person with a disability 14 36 14 29 7 0 0 50 36 14
2014 Not a person with a disability 27 39 9 16 8 0 0 66 24 184
2011 Person with a disability 23 47 0 23 8 0 0 70 30 13
2011 Not a person with a disability 35 42 10 6 6 0 1 77 12 175

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 33 18 6 0 0 0 76 6 17
2017 Not a person with a disability 41 36 9 10 3 1 0 77 14 192
2014 Person with a disability 28 22 22 22 7 0 0 50 29 14
2014 Not a person with a disability 29 27 15 16 12 0 0 57 28 184

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 21 12 12 6 0 0 71 17 17
2017 Not a person with a disability 37 34 14 9 5 1 1 72 14 192
2014 Person with a disability 43 28 14 7 7 0 0 71 14 14
2014 Not a person with a disability 28 34 9 11 17 0 1 63 29 183
2011 Person with a disability 31 46 8 16 0 0 0 77 16 13
2011 Not a person with a disability 31 44 10 10 4 1 0 75 15 174

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 34 6 12 0 0 0 83 12 17
2017 Not a person with a disability 44 29 16 7 2 1 0 74 10 192
2014 Person with a disability 36 50 7 0 7 0 0 86 7 14
2014 Not a person with a disability 28 41 13 10 7 0 0 70 17 184
2011 Person with a disability 46 23 23 8 0 0 0 70 8 13
2011 Not a person with a disability 42 39 5 6 9 0 0 81 14 175

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 47 17 0 0 0 0 83 0 17
2017 Not a person with a disability 30 38 18 9 4 1 0 69 13 192
2014 Person with a disability 29 7 43 14 7 0 0 35 21 14
2014 Not a person with a disability 22 40 19 8 11 0 0 63 19 184
2011 Person with a disability 46 15 8 31 0 0 0 61 31 13
2011 Not a person with a disability 19 38 26 11 6 0 0 57 17 175

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 25 36 21 0 0 0 21 44 16
2017 Not a person with a disability 11 21 43 14 8 2 2 22 33 191
2014 Person with a disability 7 43 29 15 7 0 0 22 50 14
2014 Not a person with a disability 19 29 35 10 5 1 1 16 48 184
2011 Person with a disability 15 0 47 30 0 0 8 33 17 13
2011 Not a person with a disability 14 30 35 15 4 0 2 20 44 175

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 31 30 7 12 0 0 20 50 16
2017 Not a person with a disability 22 21 24 20 10 2 1 31 44 191
2014 Person with a disability 7 29 28 14 15 0 7 31 38 14
2014 Not a person with a disability 20 27 30 11 10 2 1 21 49 183
2011 Person with a disability 15 16 46 15 8 0 0 23 31 13
2011 Not a person with a disability 13 14 29 24 14 3 3 40 29 175

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 37 33 11 6 7 0 19 46 17
2017 Not a person with a disability 20 19 33 16 7 3 2 24 41 191
2014 Person with a disability 14 21 14 36 7 0 7 47 38 14
2014 Not a person with a disability 34 25 21 10 4 3 2 15 63 184
2011 Person with a disability 8 38 46 0 8 0 0 8 46 13
2011 Not a person with a disability 22 25 27 16 8 1 2 24 48 175

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 19 61 6 7 0 7 13 21 16
2017 Not a person with a disability 9 22 33 24 10 2 0 34 32 190
2014 Person with a disability 14 15 28 22 15 0 7 39 31 14
2014 Not a person with a disability 21 24 28 19 7 1 2 26 46 184
2011 Person with a disability 16 31 31 15 0 0 8 16 50 13
2011 Not a person with a disability 21 22 33 15 7 0 1 23 44 175

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 36 25 7 12 13 0 22 50 16
2017 Not a person with a disability 16 24 29 15 10 2 4 27 43 192
2014 Person with a disability 28 36 7 7 15 0 7 23 69 14
2014 Not a person with a disability 29 22 25 18 4 1 1 23 52 184
2011 Person with a disability 8 23 23 31 8 0 8 41 34 13
2011 Not a person with a disability 17 26 26 14 11 2 4 26 46 175

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 30 19 12 7 7 7 21 57 16
2017 Not a person with a disability 21 25 22 16 10 5 2 27 49 191
2014 Person with a disability 0 28 50 0 22 0 0 22 28 14
2014 Not a person with a disability 14 15 36 21 11 1 2 33 31 184
2011 Person with a disability 8 38 8 39 8 0 0 46 46 13
2011 Not a person with a disability 9 13 21 33 15 3 6 53 24 175

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 25 33 17 12 7 0 31 33 17
2017 Not a person with a disability 14 23 34 18 6 3 2 25 39 191
2014 Person with a disability 7 27 43 15 0 0 7 16 38 14
2014 Not a person with a disability 25 24 26 12 7 3 2 21 52 184
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 89 11 0 0 0 0 0 100 0 17
2017 Not a person with a disability 78 10 6 2 2 0 3 90 4 192
2014 Person with a disability 79 7 7 0 7 0 0 86 7 14
2014 Not a person with a disability 79 8 3 3 2 0 5 92 5 184
2011 Person with a disability 61 23 0 8 8 0 0 85 15 13
2011 Not a person with a disability 73 16 4 2 3 1 1 91 5 175

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 22 18 5 6 6 0 69 12 17
2017 Not a person with a disability 32 31 13 8 7 6 4 69 16 192
2014 Person with a disability 50 0 14 22 7 7 0 54 31 14
2014 Not a person with a disability 28 28 14 13 12 4 2 59 26 184

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 28 6 11 6 6 6 74 19 17
2017 Not a person with a disability 47 31 5 10 6 1 0 79 16 192
2014 Person with a disability 35 14 7 36 0 0 7 54 39 14
2014 Not a person with a disability 41 27 6 11 13 2 0 69 25 184

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 41 0 6 6 6 0 87 13 17
2017 Not a person with a disability 39 32 10 13 5 2 0 72 18 192
2014 Person with a disability 50 29 0 14 7 0 0 79 21 14
2014 Not a person with a disability 30 35 8 12 13 2 0 66 26 184
2011 Person with a disability 31 38 15 8 0 8 0 75 9 13
2011 Not a person with a disability 35 36 9 13 6 0 1 72 19 175

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 23 12 23 0 0 0 65 23 17
2017 Not a person with a disability 39 25 10 12 5 9 0 70 19 191
2014 Person with a disability 43 7 7 22 14 7 0 54 38 14
2014 Not a person with a disability 27 20 10 16 18 7 1 52 37 184
2011 Person with a disability 46 31 0 16 0 8 0 83 17 13
2011 Not a person with a disability 32 31 11 11 9 6 1 68 21 175

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 16 6 23 17 5 0 51 43 17
2017 Not a person with a disability 18 25 18 11 9 16 4 53 25 191
2014 Person with a disability 29 29 14 7 14 7 0 62 23 14
2014 Not a person with a disability 17 20 20 18 12 12 2 43 34 184

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 34 6 5 6 0 0 83 11 17
2017 Not a person with a disability 57 27 5 9 2 0 0 84 11 191
2014 Person with a disability 65 29 0 7 0 0 0 93 7 14
2014 Not a person with a disability 42 35 7 12 4 1 0 77 16 184
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 18 0 17 0 0 0 83 17 17
2017 Not a person with a disability 41 36 11 6 4 2 0 79 10 192
2014 Person with a disability 50 28 15 0 7 0 0 78 7 14
2014 Not a person with a disability 37 30 14 10 10 0 1 67 19 184
2011 Person with a disability 15 39 15 31 0 0 0 54 31 13
2011 Not a person with a disability 38 33 10 11 6 1 1 72 17 175

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 23 0 6 0 6 0 94 6 17
2017 Not a person with a disability 55 25 9 5 3 2 1 83 8 192
2014 Person with a disability 51 27 15 0 7 0 0 78 7 14
2014 Not a person with a disability 45 26 11 8 9 2 1 72 17 184
2011 Person with a disability 23 39 8 15 8 8 0 67 25 13
2011 Not a person with a disability 48 25 11 5 9 2 1 75 13 175

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 23 6 6 6 0 0 83 11 17
2017 Not a person with a disability 47 32 10 9 2 1 0 80 10 192
2014 Person with a disability 51 28 7 7 7 0 0 79 14 14
2014 Not a person with a disability 37 30 11 10 11 1 1 68 21 184
2011 Person with a disability 23 38 8 15 8 8 0 67 25 13
2011 Not a person with a disability 46 26 12 8 8 0 0 73 16 172

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 89 6 0 0 0 5 0 100 0 17
2017 Not a person with a disability 84 8 2 1 2 1 3 95 3 192
2014 Person with a disability 86 0 0 0 7 7 0 93 7 14
2014 Not a person with a disability 80 9 1 1 3 0 6 95 4 184
2011 Person with a disability 69 15 0 15 0 0 0 85 15 13
2011 Not a person with a disability 82 10 3 2 1 1 1 94 3 173

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 16 0 12 12 12 12 68 32 17
2017 Not a person with a disability 46 29 9 7 4 3 3 79 12 192
2014 Person with a disability 58 7 7 14 7 0 7 70 23 14
2014 Not a person with a disability 34 19 11 12 13 5 5 59 28 184
2011 Person with a disability 46 23 0 0 15 8 8 82 18 13
2011 Not a person with a disability 38 21 14 15 9 3 2 61 25 175

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 34 6 0 11 0 0 83 11 17
2017 Not a person with a disability 52 27 8 8 3 2 0 81 11 192

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 77 12 0 6 6 0 0 89 11 17
2017 Not a person with a disability 56 24 10 3 3 3 1 84 6 192

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 29 6 0 6 0 0 89 6 17
2017 Not a person with a disability 51 27 9 10 2 1 0 78 12 192
2014 Person with a disability 65 22 7 0 7 0 0 86 7 14
2014 Not a person with a disability 44 25 9 10 11 0 1 70 20 184
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 48 21 8 4 6 5 8 80 11 46
2014 Not a person with a disability 37 25 13 16 5 2 2 65 22 44

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 30 6 18 6 6 0 68 25 17
2017 Not a person with a disability 34 33 14 9 5 6 0 71 14 191
2014 Person with a disability 29 29 14 7 7 14 0 67 16 14
2014 Not a person with a disability 20 31 13 20 11 5 0 54 32 184
2011 Person with a disability 23 8 23 15 23 8 0 33 42 13
2011 Not a person with a disability 26 29 16 16 9 5 0 57 26 174

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 42 6 12 6 6 0 75 19 17
2017 Not a person with a disability 33 30 13 14 6 3 0 66 21 191
2014 Person with a disability 29 22 29 7 7 7 0 55 15 14
2014 Not a person with a disability 18 30 16 15 18 3 0 50 34 184
2011 Person with a disability 23 8 8 30 31 0 0 31 61 13
2011 Not a person with a disability 23 37 11 18 9 1 1 62 27 175

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 18 6 23 6 6 0 63 31 17
2017 Not a person with a disability 21 29 14 21 8 6 0 53 32 192
2014 Person with a disability 22 29 21 7 0 22 0 64 9 14
2014 Not a person with a disability 12 24 16 28 17 4 0 37 46 184
2011 Person with a disability 0 15 23 23 31 8 0 17 59 13
2011 Not a person with a disability 17 36 16 17 12 3 1 55 29 174

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 34 0 0 12 17 0 86 14 17
2017 Not a person with a disability 41 27 11 11 6 4 0 71 18 192
2014 Person with a disability 42 15 14 14 7 7 0 62 23 14
2014 Not a person with a disability 23 25 14 13 19 6 0 51 34 184
2011 Person with a disability 15 15 15 23 31 0 0 31 54 13
2011 Not a person with a disability 22 35 11 17 9 6 1 61 28 175

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 27 11 23 12 0 0 53 35 17
2017 Not a person with a disability 28 29 14 21 6 3 0 58 28 192
2014 Person with a disability 29 36 0 28 7 0 0 65 35 14
2014 Not a person with a disability 11 25 14 25 22 4 0 37 49 184
2011 Person with a disability 0 30 46 0 24 0 0 30 24 13
2011 Not a person with a disability 18 36 9 22 13 2 0 55 36 175
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 35 12 11 6 0 0 71 17 17
2017 Not a person with a disability 43 39 9 6 2 0 0 82 8 192
2014 Person with a disability 43 29 7 14 7 0 0 72 21 14
2014 Not a person with a disability 31 43 13 7 4 2 0 75 12 184
2011 Person with a disability 30 38 8 8 16 0 0 69 24 13
2011 Not a person with a disability 34 41 9 13 3 0 0 75 16 175

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 33 0 6 0 6 0 94 6 17
2017 Not a person with a disability 60 28 6 2 1 2 0 90 3 191
2014 Person with a disability 65 29 7 0 0 0 0 93 0 14
2014 Not a person with a disability 43 37 9 3 5 3 0 82 9 184
2011 Person with a disability 38 23 23 16 0 0 0 61 16 13
2011 Not a person with a disability 41 38 10 5 3 4 0 82 8 175

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 41 0 6 0 6 0 94 6 17
2017 Not a person with a disability 47 26 11 9 5 1 1 74 14 192
2014 Person with a disability 57 22 0 14 7 0 0 79 21 14
2014 Not a person with a disability 36 34 8 11 7 3 1 73 19 184
2011 Person with a disability 31 23 15 15 8 8 0 59 25 13
2011 Not a person with a disability 33 28 16 9 10 3 1 64 19 175

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 39 17 0 0 0 0 83 0 17
2017 Not a person with a disability 44 31 12 6 2 3 2 79 8 192
2014 Person with a disability 58 15 14 7 7 0 0 73 14 14
2014 Not a person with a disability 31 33 15 13 6 2 0 65 19 184
2011 Person with a disability 15 39 23 15 8 0 0 54 23 13
2011 Not a person with a disability 13 42 15 15 8 6 1 59 25 175

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 35 17 12 12 0 11 54 27 17
2017 Not a person with a disability 25 17 19 16 13 6 4 47 32 192
2014 Person with a disability 29 7 14 21 14 7 7 42 41 14
2014 Not a person with a disability 11 15 18 20 27 8 2 29 51 184
2011 Person with a disability 17 0 0 33 34 8 8 20 80 12
2011 Not a person with a disability 14 15 23 14 14 15 6 36 35 175

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 84 5 6 0 0 5 0 94 0 17
2017 Not a person with a disability 70 18 5 2 1 1 2 91 3 192
2014 Person with a disability 73 7 7 0 7 7 0 85 7 14
2014 Not a person with a disability 69 15 4 4 2 2 5 89 6 184

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 76 17 0 0 0 7 0 100 0 17
2017 Not a person with a disability 76 11 3 3 1 5 2 92 4 192
2014 Person with a disability 86 0 7 0 7 0 0 86 7 14
2014 Not a person with a disability 71 10 4 4 2 4 4 89 6 183
2011 Person with a disability 61 24 8 8 0 0 0 85 8 13
2011 Not a person with a disability 67 17 6 2 2 5 1 89 4 174

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 29 0 29 12 5 6 54 46 17
2017 Not a person with a disability 28 29 13 18 8 3 1 59 28 192
2014 Person with a disability 43 15 21 15 7 0 0 58 22 14
2014 Not a person with a disability 11 30 14 23 20 3 0 42 44 184
2011 Person with a disability 15 31 15 23 8 8 0 50 33 13
2011 Not a person with a disability 25 34 16 14 8 2 0 61 23 173

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 40 0 29 18 0 13 46 54 17
2017 Not a person with a disability 20 27 10 18 20 4 1 50 40 192
2014 Person with a disability 21 14 7 29 22 0 7 38 55 14
2014 Not a person with a disability 7 15 11 21 38 3 4 24 64 184
2011 Person with a disability 0 16 8 39 30 8 0 17 75 13
2011 Not a person with a disability 14 26 18 18 19 3 3 42 39 175

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 11 12 18 0 11 0 67 20 17
2017 Not a person with a disability 28 38 17 11 3 3 0 68 15 192

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 23 12 0 0 6 0 87 0 17
2017 Not a person with a disability 51 34 8 2 1 3 0 88 4 192
2014 Person with a disability 79 7 14 0 0 0 0 86 0 14
2014 Not a person with a disability 40 35 13 4 2 6 0 80 6 184

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 35 11 0 6 5 0 82 6 17
2017 Not a person with a disability 43 42 7 6 2 0 0 85 8 192
2014 Person with a disability 71 0 22 7 0 0 0 71 7 14
2014 Not a person with a disability 34 35 12 7 9 3 0 72 16 184
2011 Person with a disability 31 30 23 8 8 0 0 61 16 13
2011 Not a person with a disability 40 38 9 6 6 2 0 79 12 175

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 24 6 6 6 0 0 83 11 17
2017 Not a person with a disability 50 35 10 1 3 1 0 86 4 191
2014 Person with a disability 71 15 7 0 7 0 0 86 7 14
2014 Not a person with a disability 42 28 13 11 6 0 0 70 17 184
2011 Person with a disability 25 41 16 8 0 8 0 73 9 12
2011 Not a person with a disability 47 32 10 5 6 0 0 79 11 173

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 30 6 6 12 0 0 77 18 17
2017 Not a person with a disability 35 28 20 7 8 1 0 64 15 192
2014 Person with a disability 43 29 14 7 7 0 0 72 14 14
2014 Not a person with a disability 19 29 20 16 15 1 0 48 32 184
2011 Person with a disability 15 39 30 8 8 0 0 54 15 13
2011 Not a person with a disability 29 33 15 12 10 1 0 63 22 175

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 29 6 12 6 0 0 77 18 17
2017 Not a person with a disability 33 33 17 10 5 1 0 67 16 192
2014 Person with a disability 36 36 21 0 7 0 0 72 7 14
2014 Not a person with a disability 18 31 17 19 16 0 0 49 35 184
2011 Person with a disability 8 50 16 8 17 0 0 59 25 12
2011 Not a person with a disability 31 35 13 12 9 0 0 66 21 175

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 11 30 17 12 6 0 37 31 17
2017 Not a person with a disability 25 19 23 16 15 2 1 46 31 192
2014 Person with a disability 43 21 14 0 21 0 0 65 21 14
2014 Not a person with a disability 15 14 21 18 25 5 2 31 46 184
2011 Person with a disability 8 39 8 0 39 8 0 50 42 13
2011 Not a person with a disability 23 29 17 11 17 3 0 53 29 175
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 29 29 42 17
2017 Not a person with a disability 35 23 42 192
2014 Person with a disability 27 29 43 14
2014 Not a person with a disability 44 14 42 184
2011 Person with a disability 15 31 54 13
2011 Not a person with a disability 38 29 33 175

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 9 13 45 7 22 3 67
2014 Not a person with a disability 1 12 59 19 9999 9 80
2011 Not a person with a disability 3 15 50 20 9999 12 66
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 25 75 192
2014 Not a person with a disability 26 74 183

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 48
2014 Not a person with a disability 51 49

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 79 48
2014 Not a person with a disability 72 49

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 48

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 48
2014 Not a person with a disability 0 49

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 48
2014 Not a person with a disability 36 48

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 48
2014 Not a person with a disability 46 48

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 48
2014 Not a person with a disability 42 48

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 48
2014 Not a person with a disability 38 48

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 14 48
2014 Not a person with a disability 31 48

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 43 48
2014 Not a person with a disability 52 48

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 48
2014 Not a person with a disability 31 48

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 48

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 48
2014 Not a person with a disability 13 48

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 48

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 48
2014 Not a person with a disability 40 48

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 48
2014 Not a person with a disability 17 48

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 48
2014 Not a person with a disability 11 48

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 48
2014 Not a person with a disability 53 49

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 48
2014 Not a person with a disability 25 49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 48
2014 Not a person with a disability 22 49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 48

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 48
2014 Not a person with a disability 29 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 46
2014 Not a person with a disability 11 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 46
2014 Not a person with a disability 24 46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 46
2014 Not a person with a disability 11 46

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 46
2014 Not a person with a disability 11 46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 46
2014 Not a person with a disability 15 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 32 46
2014 Not a person with a disability 37 46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 46
2014 Not a person with a disability 57 46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 46
2014 Not a person with a disability 59 46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 46

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 46
2014 Not a person with a disability 13 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 88 12 48

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 22 6 0 11 31 0 75 17 17
2017 Not a person with a disability 20 17 20 9 8 21 4 50 23 189
2014 Person with a disability 50 7 14 0 7 15 7 73 9 14
2014 Not a person with a disability 12 21 21 10 15 19 3 42 32 184

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 16 24 0 6 7 0 68 6 17
2017 Not a person with a disability 36 30 15 10 4 4 1 70 15 192
2014 Person with a disability 50 22 21 0 7 0 0 72 7 14
2014 Not a person with a disability 27 24 19 9 11 10 1 57 22 184
2011 Person with a disability 42 16 8 17 17 0 0 58 33 12
2011 Not a person with a disability 28 28 20 7 4 13 1 65 13 174
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 22 19 0 0 0 6 80 0 17
2017 Not a person with a disability 26 48 5 4 3 2 12 86 8 192
2014 Person with a disability 42 35 7 7 0 0 7 84 8 14
2014 Not a person with a disability 28 49 5 7 2 2 8 84 10 184
2011 Person with a disability 46 46 8 0 0 0 0 92 0 13
2011 Not a person with a disability 22 48 7 10 1 3 8 79 13 175

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 21 6 12 18 20 12 48 43 17
2017 Not a person with a disability 12 16 19 8 3 31 12 48 19 192
2014 Person with a disability 14 14 0 14 14 22 22 50 50 14
2014 Not a person with a disability 4 14 26 6 4 30 15 33 20 184
2011 Person with a disability 16 0 39 15 8 0 23 20 30 13
2011 Not a person with a disability 5 14 29 6 3 29 14 33 16 173

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 6 19 6 0 11 6 70 7 17
2017 Not a person with a disability 38 27 12 2 0 8 13 83 2 192
2014 Person with a disability 42 29 7 0 7 0 15 83 8 14
2014 Not a person with a disability 24 26 16 9 5 12 8 62 17 184
2011 Person with a disability 23 23 38 0 8 8 0 50 9 13
2011 Not a person with a disability 26 29 15 7 3 11 9 68 13 175

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 11 19 6 0 11 6 70 7 17
2017 Not a person with a disability 28 25 16 5 1 13 12 71 8 192
2014 Person with a disability 35 15 14 7 7 7 15 64 18 14
2014 Not a person with a disability 17 25 19 8 6 19 7 56 19 184
2011 Person with a disability 8 31 30 15 8 8 0 42 25 13
2011 Not a person with a disability 22 24 17 12 4 14 8 59 20 175
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 10 90 192
2014 Not a person with a disability 11 89 184

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 49 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 66 20
2014 Not a person with a disability 95 20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 20

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 20

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 39 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 20
2014 Not a person with a disability 27 20

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 20
2014 Not a person with a disability 30 20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 20
2014 Not a person with a disability 33 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 20

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 65 20
2014 Not a person with a disability 61 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 29 20
2014 Not a person with a disability 29 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 20
2014 Not a person with a disability 50 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 56 20
2014 Not a person with a disability 64 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 90 10 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 28 6 6 12 31 0 65 26 17
2017 Not a person with a disability 20 13 21 5 2 34 4 54 13 191
2014 Person with a disability 35 7 29 0 7 22 0 55 9 14
2014 Not a person with a disability 13 12 24 3 6 36 6 44 16 184

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 22 18 0 6 12 0 73 7 17
2017 Not a person with a disability 38 31 14 5 2 10 0 77 8 191
2014 Person with a disability 65 7 21 0 7 0 0 72 7 14
2014 Not a person with a disability 28 24 19 4 6 18 1 64 12 184
2011 Person with a disability 31 31 15 8 8 8 0 67 17 13
2011 Not a person with a disability 35 30 10 7 1 17 0 78 10 175
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 10 6 7 42 0 0 44 50 17
2017 Not a person with a disability 18 27 25 10 16 2 2 47 27 191

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 23 23 0 30 0 7 43 32 17
2017 Not a person with a disability 16 31 24 18 9 1 1 48 28 191

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 33 31 6 0 0 12 58 7 17
2017 Not a person with a disability 20 30 23 15 11 1 2 51 26 191

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 28 30 6 18 0 7 42 25 17
2017 Not a person with a disability 17 20 22 18 18 1 3 39 38 192

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 34 6 0 6 0 19 85 7 17
2017 Not a person with a disability 39 32 13 5 7 1 3 73 13 192

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 40 11 6 17 0 7 63 25 17
2017 Not a person with a disability 24 31 22 16 6 1 1 56 22 192

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 23 17 12 6 0 18 58 22 17
2017 Not a person with a disability 27 34 20 11 5 2 2 63 16 192

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 10 29 31 12 5 7 19 49 17
2017 Not a person with a disability 22 25 24 17 10 1 1 48 28 190

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 29 23 17 0 5 7 54 20 17
2017 Not a person with a disability 26 28 20 13 10 1 1 56 23 191

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 22 22 0 18 0 7 57 19 17
2017 Not a person with a disability 30 29 26 7 5 1 2 61 13 190

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 17 6 6 6 0 0 82 12 17
2017 Not a person with a disability 67 19 8 3 2 1 0 87 5 191

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 12 6 6 11 0 5 75 18 17
2017 Not a person with a disability 66 10 10 6 3 2 3 80 9 192

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 22 5 6 6 0 5 82 13 17
2017 Not a person with a disability 55 31 6 4 2 1 3 89 5 190

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 28 13 12 6 0 5 68 18 17
2017 Not a person with a disability 56 21 9 7 3 1 2 80 10 190

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 6 0 6 0 0 46 89 11 17
2017 Not a person with a disability 59 12 3 2 0 1 23 93 2 190

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 7 18 0 0 5 5 80 0 17
2017 Not a person with a disability 70 19 4 0 0 1 7 95 1 191

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 6 19 23 17 5 0 38 42 17
2017 Not a person with a disability 53 15 10 7 11 1 3 70 19 191

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 17 31 13 6 0 5 48 20 16
2017 Not a person with a disability 59 22 11 2 1 1 4 85 3 191

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 23 42 12 17 0 0 29 29 17
2017 Not a person with a disability 8 31 42 14 6 0 0 38 20 192

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 12 59 0 6 0 0 6 35 17
2017 Not a person with a disability 6 20 43 19 10 1 0 29 27 191

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 6 47 17 6 11 12 0 60 20 17
2017 Not a person with a disability 23 47 16 9 1 3 0 73 11 190

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 30 12 12 17 0 0 59 29 17
2017 Not a person with a disability 22 39 16 14 5 4 0 63 20 191
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 66 34 17
2017 Not a person with a disability 18 82 192
2014 Person with a disability 71 29 14
2014 Not a person with a disability 16 84 184

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 74 26 11
2017 Not a person with a disability 67 33 34
2014 Person with a disability 71 29 10
2014 Not a person with a disability 72 28 28

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 35 44 12 4 0 0 5 83 5 23
2014 Not a person with a disability 49 18 18 9 5 0 0 68 14 20
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 12 24 7 23 6 0 30 70 17
2017 Not a person with a disability 19 26 23 8 17 6 2 21 79 191

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 11
2017 Not a person with a disability 29 138

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 36 11
2017 Not a person with a disability 44 138

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 11
2017 Not a person with a disability 19 138

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 56 11
2017 Not a person with a disability 55 138

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 11
2017 Not a person with a disability 13 138

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 11
2017 Not a person with a disability 37 138

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 0 34 0 11 10 44 11
2017 Not a person with a disability 1 47 27 5 3 15 137

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 27 9 18 18 8 0 51 39 11
2017 Not a person with a disability 21 22 12 19 19 1 7 47 40 140

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 22 0 24 54 0 0 22 78 11
2017 Not a person with a disability 3 8 8 19 50 4 8 13 78 140
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