2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 37 0 9 7 0 0 84 16 28
2017 Ontario (excluding National Capital Region) 36 45 6 13 1 0 0 81 14 182
2014 National Capital Region 26 59 0 15 0 0 0 85 15 26
2014 Ontario (excluding National Capital Region) 30 41 3 16 10 0 0 71 26 172

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 87 7 3 0 3 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 80 14 3 1 0 0 1 95 1 182
2014 National Capital Region 84 8 4 0 4 0 0 93 4 26
2014 Ontario (excluding National Capital Region) 74 20 1 2 2 0 1 95 4 172

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 86 7 7 0 0 0 0 93 0 28
2017 Ontario (excluding National Capital Region) 85 9 2 2 1 0 1 95 3 182
2014 National Capital Region 89 0 7 0 4 0 0 89 4 26
2014 Ontario (excluding National Capital Region) 75 15 2 4 2 0 2 91 7 172

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 65 25 3 3 4 0 0 90 7 28
2017 Ontario (excluding National Capital Region) 54 34 4 6 2 0 0 88 8 182
2014 National Capital Region 55 27 0 15 4 0 0 81 19 26
2014 Ontario (excluding National Capital Region) 27 25 8 18 21 0 0 52 40 172

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 27 8 11 11 7 0 68 23 28
2017 Ontario (excluding National Capital Region) 28 42 9 14 6 0 0 70 21 182
2014 National Capital Region 33 37 4 19 8 0 0 70 26 26
2014 Ontario (excluding National Capital Region) 25 34 9 24 9 1 0 59 33 172

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 43 38 19 0 0 0 0 81 0 28
2017 Ontario (excluding National Capital Region) 40 37 10 11 2 0 0 77 12 181
2014 National Capital Region 44 41 4 11 0 0 0 85 11 26
2014 Ontario (excluding National Capital Region) 31 40 12 11 6 0 0 71 17 172

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 33 3 7 4 0 0 86 10 28
2017 Ontario (excluding National Capital Region) 47 37 6 6 3 0 0 85 9 181
2014 National Capital Region 39 50 0 4 7 0 0 89 11 26
2014 Ontario (excluding National Capital Region) 40 34 8 11 7 0 0 74 18 172

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 74 16 0 3 4 3 0 93 7 28
2017 Ontario (excluding National Capital Region) 50 40 5 4 1 0 0 90 4 181
2014 National Capital Region 55 23 15 4 4 0 0 77 8 26
2014 Ontario (excluding National Capital Region) 37 40 4 11 6 0 0 78 18 172

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 34 3 3 0 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 42 35 8 10 4 1 0 78 14 181
2014 National Capital Region 35 38 4 16 8 0 0 73 23 26
2014 Ontario (excluding National Capital Region) 31 29 11 11 16 0 1 61 28 172

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 27 7 7 3 7 20 76 15 28
2017 Ontario (excluding National Capital Region) 31 29 10 12 9 2 7 66 23 181
2014 National Capital Region 31 19 4 26 4 0 17 60 36 26
2014 Ontario (excluding National Capital Region) 21 26 11 15 21 2 5 50 38 172

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 36 7 7 0 4 0 86 7 28
2017 Ontario (excluding National Capital Region) 30 44 8 13 3 1 0 75 16 182
2014 National Capital Region 39 42 11 0 8 0 0 81 8 26
2014 Ontario (excluding National Capital Region) 26 42 10 14 7 0 0 68 22 172

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 27 15 3 3 4 0 77 7 28
2017 Ontario (excluding National Capital Region) 27 42 12 11 6 2 0 70 17 182
2014 National Capital Region 28 31 22 11 8 0 0 59 19 26
2014 Ontario (excluding National Capital Region) 23 29 19 15 14 0 0 52 29 172

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 37 45 4 10 4 0 0 82 14 28
2017 Ontario (excluding National Capital Region) 29 37 15 12 6 1 0 66 19 181

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 34 5 7 0 4 0 88 7 28
2017 Ontario (excluding National Capital Region) 50 35 6 7 2 0 0 85 9 182
2014 National Capital Region 51 41 4 4 0 0 0 92 4 26
2014 Ontario (excluding National Capital Region) 47 31 10 6 6 0 0 78 12 172

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 27 15 3 7 0 0 75 10 28
2017 Ontario (excluding National Capital Region) 32 38 9 13 8 1 0 71 21 181

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 39 3 0 0 4 0 97 0 28
2017 Ontario (excluding National Capital Region) 48 34 12 6 0 1 0 83 6 182
2014 National Capital Region 59 30 4 4 4 0 0 89 7 26
2014 Ontario (excluding National Capital Region) 55 29 10 4 1 1 0 85 5 172

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 33 10 3 0 4 0 86 3 28
2017 Ontario (excluding National Capital Region) 38 39 7 12 4 1 0 77 16 182
2014 National Capital Region 32 45 19 0 4 0 0 77 4 26
2014 Ontario (excluding National Capital Region) 25 38 8 19 9 0 0 63 28 172

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 22 3 7 0 4 0 89 7 28
2017 Ontario (excluding National Capital Region) 37 37 11 10 3 1 0 75 14 182
2014 National Capital Region 44 26 11 15 4 0 0 70 19 26
2014 Ontario (excluding National Capital Region) 27 27 16 17 13 0 0 54 30 172

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 46 35 8 3 3 4 0 84 7 28
2017 Ontario (excluding National Capital Region) 37 33 14 10 5 0 1 70 15 182
2014 National Capital Region 28 46 7 4 8 0 7 80 12 26
2014 Ontario (excluding National Capital Region) 30 31 9 12 18 0 0 61 30 171

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 28 15 3 0 4 0 81 3 28
2017 Ontario (excluding National Capital Region) 43 30 16 8 3 1 0 73 11 182
2014 National Capital Region 36 42 8 11 4 0 0 77 15 26
2014 Ontario (excluding National Capital Region) 28 42 13 9 8 0 0 70 17 172

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 29 45 23 3 0 0 0 74 3 28
2017 Ontario (excluding National Capital Region) 31 38 17 9 5 1 0 69 13 182
2014 National Capital Region 7 31 27 20 15 0 0 38 36 26
2014 Ontario (excluding National Capital Region) 25 39 19 7 10 0 0 64 17 172

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 14 44 26 10 0 0 36 20 28
2017 Ontario (excluding National Capital Region) 12 23 43 12 7 2 2 19 36 180
2014 National Capital Region 8 32 42 11 7 0 0 19 40 26
2014 Ontario (excluding National Capital Region) 20 29 34 11 5 1 1 16 50 172

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 11 15 47 17 4 0 66 18 28
2017 Ontario (excluding National Capital Region) 24 24 26 14 9 2 2 24 49 180
2014 National Capital Region 0 27 46 8 19 0 0 27 27 26
2014 Ontario (excluding National Capital Region) 22 28 27 11 9 2 1 21 51 171

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 3 14 34 23 22 4 0 46 18 28
2017 Ontario (excluding National Capital Region) 21 22 33 15 5 3 2 20 45 181
2014 National Capital Region 16 37 19 15 13 0 0 28 53 26
2014 Ontario (excluding National Capital Region) 36 23 21 12 3 3 3 16 62 172

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 0 13 23 43 17 0 4 62 14 28
2017 Ontario (excluding National Capital Region) 10 23 37 19 8 2 0 28 34 179
2014 National Capital Region 7 31 35 11 12 0 4 24 40 26
2014 Ontario (excluding National Capital Region) 22 22 27 20 7 1 2 27 45 172

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 4 14 33 25 13 7 3 43 20 28
2017 Ontario (excluding National Capital Region) 18 27 28 13 9 2 4 23 47 181
2014 National Capital Region 27 35 23 11 4 0 0 15 62 26
2014 Ontario (excluding National Capital Region) 29 21 24 18 5 1 2 24 52 172

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 16 25 24 17 8 3 46 26 28
2017 Ontario (excluding National Capital Region) 23 26 22 14 8 5 2 24 53 180
2014 National Capital Region 0 19 35 30 12 0 4 44 20 26
2014 Ontario (excluding National Capital Region) 15 16 37 18 11 1 2 30 32 172

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 3 14 32 26 14 8 3 45 19 28
2017 Ontario (excluding National Capital Region) 15 25 35 16 5 2 2 22 42 181
2014 National Capital Region 12 19 46 16 7 0 0 23 31 26
2014 Ontario (excluding National Capital Region) 26 25 25 12 7 3 2 20 54 172
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 83 11 7 0 0 0 0 93 0 28
2017 Ontario (excluding National Capital Region) 79 10 5 2 2 0 3 91 4 182
2014 National Capital Region 78 11 4 0 7 0 0 89 7 26
2014 Ontario (excluding National Capital Region) 80 8 3 3 2 0 5 92 5 172

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 17 7 10 0 5 4 82 11 28
2017 Ontario (excluding National Capital Region) 30 32 14 7 8 6 3 68 17 182
2014 National Capital Region 39 16 26 8 0 8 4 62 9 26
2014 Ontario (excluding National Capital Region) 28 27 12 15 13 3 2 58 29 172

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 22 3 7 0 4 0 90 7 28
2017 Ontario (excluding National Capital Region) 43 32 6 10 7 1 1 77 18 182
2014 National Capital Region 54 27 8 4 4 4 0 84 8 26
2014 Ontario (excluding National Capital Region) 38 26 6 14 14 1 1 65 28 172

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 25 3 7 0 0 0 90 7 28
2017 Ontario (excluding National Capital Region) 36 34 10 13 6 2 0 71 19 182
2014 National Capital Region 54 31 7 8 0 0 0 85 8 26
2014 Ontario (excluding National Capital Region) 28 35 7 13 15 2 0 64 28 172

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 27 3 0 0 14 0 96 0 28
2017 Ontario (excluding National Capital Region) 37 24 11 15 5 7 0 66 22 181
2014 National Capital Region 62 8 7 4 0 19 0 86 4 26
2014 Ontario (excluding National Capital Region) 23 21 10 18 21 6 1 47 42 172

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 23 17 11 10 0 29 10 66 17 28
2017 Ontario (excluding National Capital Region) 18 25 18 12 11 12 2 51 27 181
2014 National Capital Region 16 24 30 4 0 19 8 54 5 26
2014 Ontario (excluding National Capital Region) 18 21 18 19 14 11 1 43 37 172

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 69 24 3 3 0 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 54 28 6 9 3 0 0 82 12 181
2014 National Capital Region 43 39 7 4 4 4 0 85 8 26
2014 Ontario (excluding National Capital Region) 43 34 6 12 4 0 0 77 16 172
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 32 0 7 7 0 0 86 14 28
2017 Ontario (excluding National Capital Region) 42 35 11 7 3 2 0 79 10 182
2014 National Capital Region 24 49 16 4 7 0 0 73 11 26
2014 Ontario (excluding National Capital Region) 40 26 14 10 10 0 1 67 20 172

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 71 15 0 3 7 4 0 90 10 28
2017 Ontario (excluding National Capital Region) 54 26 10 5 2 2 1 83 8 182
2014 National Capital Region 47 23 19 8 4 0 0 70 11 26
2014 Ontario (excluding National Capital Region) 45 26 10 7 9 2 1 73 17 172

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 19 3 7 3 4 0 86 10 28
2017 Ontario (excluding National Capital Region) 46 33 10 9 2 0 0 79 10 182
2014 National Capital Region 44 31 11 4 11 0 0 74 15 26
2014 Ontario (excluding National Capital Region) 38 30 10 11 11 1 1 68 22 172

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 93 3 3 0 0 0 0 97 0 28
2017 Ontario (excluding National Capital Region) 83 8 2 1 2 1 3 95 3 182
2014 National Capital Region 81 8 4 0 4 0 4 92 4 26
2014 Ontario (excluding National Capital Region) 81 9 1 1 3 1 6 95 4 172

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 31 7 4 0 11 11 86 5 28
2017 Ontario (excluding National Capital Region) 47 27 8 8 6 3 2 77 14 182
2014 National Capital Region 21 22 19 15 7 4 11 50 27 26
2014 Ontario (excluding National Capital Region) 38 18 10 12 13 5 4 61 28 172

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 66 17 4 10 3 0 0 83 13 28
2017 Ontario (excluding National Capital Region) 50 29 8 7 3 2 0 81 11 182

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 67 19 3 3 3 4 0 90 7 28
2017 Ontario (excluding National Capital Region) 57 23 10 3 3 3 1 83 6 182

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 16 0 10 7 4 0 83 17 28
2017 Ontario (excluding National Capital Region) 49 28 10 9 2 1 0 79 11 182
2014 National Capital Region 47 34 4 12 4 0 0 81 15 26
2014 Ontario (excluding National Capital Region) 46 24 10 9 11 0 1 70 20 172
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 19 9 0 0 0 13 90 0 10
2017 Ontario (excluding National Capital Region) 45 24 7 5 8 6 6 78 14 38
2014 National Capital Region 51 30 0 0 0 9 9 100 0 10
2014 Ontario (excluding National Capital Region) 33 22 16 19 8 0 3 56 28 37

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 68 21 0 7 0 4 0 93 7 28
2017 Ontario (excluding National Capital Region) 29 34 15 10 5 7 0 68 16 181
2014 National Capital Region 44 34 7 11 0 4 0 81 11 26
2014 Ontario (excluding National Capital Region) 17 30 14 21 12 6 0 51 35 172

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 79 14 3 3 0 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 25 35 14 16 6 4 0 62 23 181
2014 National Capital Region 33 37 19 11 0 0 0 70 11 26
2014 Ontario (excluding National Capital Region) 17 29 17 15 20 3 0 47 36 172

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 39 11 3 0 4 0 86 3 28
2017 Ontario (excluding National Capital Region) 19 27 14 24 10 6 0 49 36 182
2014 National Capital Region 25 34 15 22 0 4 0 61 23 26
2014 Ontario (excluding National Capital Region) 11 22 16 27 18 5 0 35 47 172

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 67 22 7 3 0 0 0 89 3 28
2017 Ontario (excluding National Capital Region) 36 29 10 11 7 6 0 69 20 182
2014 National Capital Region 40 35 11 4 4 7 0 80 8 26
2014 Ontario (excluding National Capital Region) 22 23 15 15 21 6 0 47 37 172

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 47 32 11 3 3 4 0 82 7 28
2017 Ontario (excluding National Capital Region) 24 28 14 24 7 2 0 54 32 182
2014 National Capital Region 29 37 8 22 4 0 0 66 26 26
2014 Ontario (excluding National Capital Region) 10 24 14 25 24 4 0 35 51 172
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 72 21 4 3 0 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 37 42 10 7 3 0 0 80 10 182
2014 National Capital Region 44 45 8 4 0 0 0 89 4 26
2014 Ontario (excluding National Capital Region) 30 41 13 8 5 2 0 73 14 172

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 86 7 3 0 0 4 0 97 0 28
2017 Ontario (excluding National Capital Region) 56 32 6 3 1 2 0 90 4 181
2014 National Capital Region 59 33 4 0 0 4 0 96 0 26
2014 Ontario (excluding National Capital Region) 42 37 10 3 6 2 0 81 9 172

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 64 7 17 5 3 0 4 73 9 28
2017 Ontario (excluding National Capital Region) 44 31 9 10 4 2 0 77 14 182
2014 National Capital Region 52 34 4 7 0 4 0 89 8 26
2014 Ontario (excluding National Capital Region) 36 33 8 12 9 3 1 71 21 172

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 50 20 16 0 0 7 7 82 0 28
2017 Ontario (excluding National Capital Region) 43 34 12 6 2 2 0 79 9 182
2014 National Capital Region 39 38 16 4 0 4 0 80 4 26
2014 Ontario (excluding National Capital Region) 32 30 15 14 7 1 0 63 21 172

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 13 21 3 10 12 8 58 17 28
2017 Ontario (excluding National Capital Region) 22 20 19 17 13 5 4 46 34 182
2014 National Capital Region 21 11 27 15 11 15 0 37 31 26
2014 Ontario (excluding National Capital Region) 11 15 17 20 28 7 2 28 53 172

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 78 22 0 0 0 0 0 100 0 28
2017 Ontario (excluding National Capital Region) 70 16 6 2 1 2 3 90 3 182
2014 National Capital Region 67 15 7 0 4 4 4 88 4 26
2014 Ontario (excluding National Capital Region) 69 14 4 4 2 2 5 89 7 172

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 89 0 0 0 0 11 0 100 0 28
2017 Ontario (excluding National Capital Region) 74 13 4 3 1 4 2 92 4 182
2014 National Capital Region 73 7 8 0 4 4 4 87 4 26
2014 Ontario (excluding National Capital Region) 72 10 4 5 2 4 3 89 7 171

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 45 31 3 10 0 7 4 85 11 28
2017 Ontario (excluding National Capital Region) 24 28 14 21 10 3 1 54 32 182
2014 National Capital Region 20 32 19 22 7 0 0 52 29 26
2014 Ontario (excluding National Capital Region) 12 28 14 22 21 3 0 42 44 172

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 28 10 3 19 0 8 65 24 28
2017 Ontario (excluding National Capital Region) 16 28 9 21 21 5 1 47 44 182
2014 National Capital Region 12 17 11 23 22 4 12 34 53 26
2014 Ontario (excluding National Capital Region) 8 14 11 22 39 3 3 23 65 172

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 44 36 7 7 0 7 0 86 7 28
2017 Ontario (excluding National Capital Region) 27 36 18 12 4 3 0 66 16 182

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 59 24 10 0 0 7 0 89 0 28
2017 Ontario (excluding National Capital Region) 51 35 8 2 2 3 0 88 4 182
2014 National Capital Region 54 23 8 0 0 15 0 91 0 26
2014 Ontario (excluding National Capital Region) 41 35 14 4 2 4 0 79 6 172

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 61 39 0 0 0 0 0 100 0 28
2017 Ontario (excluding National Capital Region) 40 41 9 6 3 0 0 82 9 182
2014 National Capital Region 48 30 11 4 0 7 0 84 4 26
2014 Ontario (excluding National Capital Region) 35 33 13 7 9 2 0 70 17 172

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 79 17 3 0 0 0 0 97 0 28
2017 Ontario (excluding National Capital Region) 46 37 11 2 3 1 0 84 5 181
2014 National Capital Region 55 30 8 7 0 0 0 85 7 26
2014 Ontario (excluding National Capital Region) 42 27 13 10 7 0 0 69 18 172

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 57 32 3 3 4 0 0 90 7 28
2017 Ontario (excluding National Capital Region) 33 28 21 7 10 1 0 62 17 182
2014 National Capital Region 25 45 22 0 4 4 0 73 4 26
2014 Ontario (excluding National Capital Region) 20 26 19 18 17 0 0 46 35 172

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 60 23 3 10 4 0 0 83 14 28
2017 Ontario (excluding National Capital Region) 30 35 18 10 6 1 0 66 16 182
2014 National Capital Region 21 54 15 11 0 0 0 74 11 26
2014 Ontario (excluding National Capital Region) 19 28 17 19 17 0 0 47 36 172

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 18 22 10 7 4 4 58 18 28
2017 Ontario (excluding National Capital Region) 23 19 24 17 15 2 0 43 33 182
2014 National Capital Region 24 23 15 19 12 7 0 51 32 26
2014 Ontario (excluding National Capital Region) 16 13 22 17 27 4 2 31 46 172
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 National Capital Region 38 15 47 28
2017 Ontario (excluding National Capital Region) 34 26 41 182
2014 National Capital Region 58 12 30 26
2014 Ontario (excluding National Capital Region) 41 15 44 172

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 National Capital Region 0 0 55 9 36 0 11
2017 Ontario (excluding National Capital Region) 10 18 43 8 18 3 61
2014 National Capital Region 8 7 86 0 9999 0 15
2014 Ontario (excluding National Capital Region) 0 14 54 22 9999 10 69
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 National Capital Region 18 82 27
2017 Ontario (excluding National Capital Region) 25 75 182
2014 Ontario (excluding National Capital Region) 28 72 172

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 21 47
2014 Ontario (excluding National Capital Region) 51 49

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 78 47
2014 Ontario (excluding National Capital Region) 74 49

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 11 47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 47
2014 Ontario (excluding National Capital Region) 0 49

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 33 47
2014 Ontario (excluding National Capital Region) 35 48

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 47 47
2014 Ontario (excluding National Capital Region) 48 48

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 47 47
2014 Ontario (excluding National Capital Region) 44 48

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 40 47
2014 Ontario (excluding National Capital Region) 40 48

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 16 47
2014 Ontario (excluding National Capital Region) 29 48

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 46 47
2014 Ontario (excluding National Capital Region) 50 48

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 23 47
2014 Ontario (excluding National Capital Region) 31 48

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 47

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 47
2014 Ontario (excluding National Capital Region) 13 48

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 13 47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 51 47
2014 Ontario (excluding National Capital Region) 42 48

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 19 47
2014 Ontario (excluding National Capital Region) 15 48

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 23 47
2014 Ontario (excluding National Capital Region) 13 48

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 35 47
2014 Ontario (excluding National Capital Region) 51 49

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 32 47
2014 Ontario (excluding National Capital Region) 23 49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 25 47
2014 Ontario (excluding National Capital Region) 24 49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 13 47
2014 Ontario (excluding National Capital Region) 11 49

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 32 47
2014 Ontario (excluding National Capital Region) 29 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 14 44
2014 Ontario (excluding National Capital Region) 11 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 13 44
2014 Ontario (excluding National Capital Region) 24 45

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 13 44
2014 Ontario (excluding National Capital Region) 11 45

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 13 44
2014 Ontario (excluding National Capital Region) 11 45

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 18 44
2014 Ontario (excluding National Capital Region) 15 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 29 44
2014 Ontario (excluding National Capital Region) 38 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 54 44
2014 Ontario (excluding National Capital Region) 58 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 49 44
2014 Ontario (excluding National Capital Region) 60 45

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 44

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 19 44
2014 Ontario (excluding National Capital Region) 13 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Ontario (excluding National Capital Region) 86 14 47

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 30 10 11 3 7 34 5 66 17 28
2017 Ontario (excluding National Capital Region) 20 19 20 9 9 20 3 50 23 179
2014 National Capital Region 29 19 19 4 0 30 0 68 5 26
2014 Ontario (excluding National Capital Region) 13 20 20 10 17 17 3 41 34 172

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 23 11 3 0 7 0 85 4 28
2017 Ontario (excluding National Capital Region) 34 30 16 10 5 4 1 67 16 182
2014 National Capital Region 32 38 11 4 0 15 0 82 4 26
2014 Ontario (excluding National Capital Region) 28 22 21 9 12 8 1 55 23 172
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 14 33 14 0 7 4 29 69 10 28
2017 Ontario (excluding National Capital Region) 31 48 5 4 2 1 9 88 7 182
2014 National Capital Region 30 50 4 7 4 0 5 84 12 26
2014 Ontario (excluding National Capital Region) 29 47 5 7 2 2 8 84 10 172

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 15 3 21 0 0 44 17 46 0 28
2017 Ontario (excluding National Capital Region) 11 19 18 10 5 27 11 48 24 182
2014 National Capital Region 0 23 12 8 0 31 27 54 18 26
2014 Ontario (excluding National Capital Region) 6 12 26 7 6 30 14 32 22 172

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 12 15 3 0 7 29 72 5 28
2017 Ontario (excluding National Capital Region) 40 28 12 2 0 9 10 83 2 182
2014 National Capital Region 23 26 24 15 0 4 9 55 17 26
2014 Ontario (excluding National Capital Region) 25 27 15 7 6 13 8 65 16 172

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 28 18 15 0 0 10 29 76 0 28
2017 Ontario (excluding National Capital Region) 30 25 17 6 1 13 9 70 9 182
2014 National Capital Region 15 30 12 12 0 23 9 66 17 26
2014 Ontario (excluding National Capital Region) 19 23 19 7 7 17 7 56 19 172
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Ontario (excluding National Capital Region) 11 89 182
2014 National Capital Region 0 100 26
2014 Ontario (excluding National Capital Region) 13 87 172

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 42 21
2014 Ontario (excluding National Capital Region) 22 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 72 21
2014 Ontario (excluding National Capital Region) 96 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21
2014 Ontario (excluding National Capital Region) 0 21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21
2014 Ontario (excluding National Capital Region) 0 21

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21
2014 Ontario (excluding National Capital Region) 0 21

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 37 21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 28 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 28 21
2014 Ontario (excluding National Capital Region) 26 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 37 21
2014 Ontario (excluding National Capital Region) 33 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 26 21
2014 Ontario (excluding National Capital Region) 28 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 45 21
2014 Ontario (excluding National Capital Region) 32 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21
2014 Ontario (excluding National Capital Region) 0 21

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21
2014 Ontario (excluding National Capital Region) 0 21

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 63 21
2014 Ontario (excluding National Capital Region) 58 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 20
2014 Ontario (excluding National Capital Region) 0 19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 24 20
2014 Ontario (excluding National Capital Region) 29 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 39 20
2014 Ontario (excluding National Capital Region) 50 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 0 20
2014 Ontario (excluding National Capital Region) 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Ontario (excluding National Capital Region) 66 20
2014 Ontario (excluding National Capital Region) 64 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Ontario (excluding National Capital Region) 91 9 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 31 11 10 3 0 45 0 76 6 28
2017 Ontario (excluding National Capital Region) 19 15 21 6 4 31 4 52 15 181
2014 National Capital Region 4 16 20 0 0 53 8 50 0 26
2014 Ontario (excluding National Capital Region) 17 11 25 3 7 32 5 44 16 172

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 55 24 7 0 0 14 0 92 0 28
2017 Ontario (excluding National Capital Region) 35 32 15 5 3 10 0 74 9 181
2014 National Capital Region 39 27 15 0 0 19 0 81 0 26
2014 Ontario (excluding National Capital Region) 30 22 20 5 7 16 1 62 14 172
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 26 22 17 7 22 3 3 52 30 28
2017 Ontario (excluding National Capital Region) 18 27 24 11 17 2 1 46 29 181

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 17 44 20 7 7 0 4 64 15 28
2017 Ontario (excluding National Capital Region) 16 28 24 18 12 1 1 44 31 181

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 32 43 14 4 3 0 4 78 8 28
2017 Ontario (excluding National Capital Region) 17 28 25 15 11 1 2 47 27 181

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 25 25 14 4 0 4 55 19 28
2017 Ontario (excluding National Capital Region) 15 20 23 18 20 1 3 36 40 182

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 54 24 7 7 4 0 4 81 12 28
2017 Ontario (excluding National Capital Region) 36 33 14 4 7 1 4 73 12 182

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 31 13 16 3 0 4 66 20 28
2017 Ontario (excluding National Capital Region) 22 32 23 15 7 1 1 55 22 182

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 39 13 7 0 4 4 78 7 28
2017 Ontario (excluding National Capital Region) 26 32 21 11 5 1 3 61 18 182

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 27 27 24 11 7 0 4 57 18 28
2017 Ontario (excluding National Capital Region) 19 23 25 19 11 2 1 43 31 180

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 36 23 14 13 10 0 4 61 25 28
2017 Ontario (excluding National Capital Region) 24 30 22 13 9 2 1 55 23 181

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 35 34 21 0 3 4 4 74 4 28
2017 Ontario (excluding National Capital Region) 29 28 26 8 7 1 2 59 15 180

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 69 17 7 7 0 0 0 86 7 28
2017 Ontario (excluding National Capital Region) 66 19 8 3 3 1 0 86 6 181

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 80 10 3 3 3 0 0 90 7 28
2017 Ontario (excluding National Capital Region) 63 10 11 6 4 2 4 78 11 182

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 69 24 3 3 0 0 0 93 3 28
2017 Ontario (excluding National Capital Region) 53 31 6 4 2 1 3 87 6 180

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 73 7 10 7 3 0 0 80 10 28
2017 Ontario (excluding National Capital Region) 52 24 10 8 3 1 3 79 11 180

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 79 14 0 0 0 0 7 100 0 28
2017 Ontario (excluding National Capital Region) 55 11 4 2 0 1 27 92 3 180

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 79 17 3 0 0 0 0 97 0 28
2017 Ontario (excluding National Capital Region) 68 18 5 0 1 1 8 94 1 181

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 66 10 11 0 7 3 3 81 7 28
2017 Ontario (excluding National Capital Region) 49 15 11 10 12 1 2 66 23 181

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 62 13 14 3 4 3 0 78 8 28
2017 Ontario (excluding National Capital Region) 56 23 12 3 1 1 5 83 4 180

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 3 51 35 4 7 0 0 54 11 28
2017 Ontario (excluding National Capital Region) 8 26 43 15 7 0 0 35 22 182

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 7 10 50 27 7 0 0 33 17 28
2017 Ontario (excluding National Capital Region) 8 21 44 16 10 1 0 26 29 181

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 18 43 7 15 3 14 0 71 21 28
2017 Ontario (excluding National Capital Region) 22 48 17 8 2 2 0 72 11 180

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 42 41 3 7 0 7 0 89 7 27
2017 Ontario (excluding National Capital Region) 20 37 18 15 7 3 0 59 23 182
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Ontario (excluding National Capital Region) 23 77 182
2014 National Capital Region 20 80 26
2014 Ontario (excluding National Capital Region) 19 81 172

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Ontario (excluding National Capital Region) 70 30 41
2014 Ontario (excluding National Capital Region) 74 26 33

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Ontario (excluding National Capital Region) 42 41 10 3 0 0 4 86 4 29
2014 Ontario (excluding National Capital Region) 57 16 16 8 4 0 0 73 12 24
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 33 18 24 7 11 7 0 35 65 28
2017 Ontario (excluding National Capital Region) 18 26 23 8 18 6 2 19 81 181

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 36 17
2017 Ontario (excluding National Capital Region) 29 132

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 53 17
2017 Ontario (excluding National Capital Region) 42 132

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 11 17
2017 Ontario (excluding National Capital Region) 19 132

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 National Capital Region 47 17
2017 Ontario (excluding National Capital Region) 56 132

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 National Capital Region 7 17
2017 Ontario (excluding National Capital Region) 13 132

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 National Capital Region 18 17
2017 Ontario (excluding National Capital Region) 40 132

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 National Capital Region 6 38 37 0 7 12 16
2017 Ontario (excluding National Capital Region) 1 47 24 6 3 18 132

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 6 24 11 6 35 6 12 37 49 17
2017 Ontario (excluding National Capital Region) 23 22 12 21 16 1 5 48 39 134

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 National Capital Region 0 7 11 25 28 18 12 9 75 17
2017 Ontario (excluding National Capital Region) 3 10 7 19 54 1 7 14 79 134
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