2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	36	5	13	2	81	14	60
2017	Language requirement of position - Unilingual English	33	47	5	14	1	80	15	131
2017	Language requirement of position - Either English or French	41	53	6	0	0	94	0	17
2014	Language requirement of position - Bilingual	28	51	2	15	4	79	19	72
2014	Language requirement of position - Unilingual English	29	39	3	18	11	67	29	113
2014	Language requirement of position - Either English or French	45	41	0	7	7	86	14	13
2011	Language requirement of position - Bilingual	37	48	2	10	3	85	13	62
2011	Language requirement of position - Unilingual English	35	48	3	11	3	84	13	104
2011	Language requirement of position - Either English or French	47	29	0	18	6	76	24	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	72	19	5	2	2	0	0	91	3	60
2017	Language requirement of position - Unilingual English	85	9	3	1	0	0	2	96	1	131
2017	Language requirement of position - Either English or French	76	24	0	0	0	0	0	100	0	17
2014	Language requirement of position - Bilingual	69	21	3	3	4	0	0	91	7	72
2014	Language requirement of position - Unilingual English	79	16	1	2	1	0	2	96	3	113
2014	Language requirement of position - Either English or French	72	28	0	0	0	0	0	100	0	13
2011	Language requirement of position - Bilingual	69	11	3	6	8	2	0	82	15	62
2011	Language requirement of position - Unilingual English	80	17	2	0	0	1	0	98	0	105
2011	Language requirement of position - Either English or French	83	12	6	0	0	0	0	94	0	17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	76	8	7	5	3	1	0	85	8	60
2017	Language requirement of position - Unilingual English	90	8	1	0	0	0	1	99	0	131
2017	Language requirement of position - Either English or French	88	6	6	0	0	0	0	94	0	17
2014	Language requirement of position - Bilingual	70	12	5	3	7	0	3	85	10	72
2014	Language requirement of position - Unilingual English	80	13	1	5	0	0	1	94	5	113
2014	Language requirement of position - Either English or French	79	21	0	0	0	0	0	100	0	13
2011	Language requirement of position - Bilingual	68	13	3	8	8	0	0	81	16	62
2011	Language requirement of position - Unilingual English	85	11	2	0	1	1	0	97	1	105
2011	Language requirement of position - Either English or French	77	12	11	0	0	0	0	89	0	17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	34	5	8	0	87	8	60
2017	Language requirement of position - Unilingual English	59	30	4	5	2	89	7	131
2017	Language requirement of position - Either English or French	47	47	0	6	0	94	6	17
2014	Language requirement of position - Bilingual	42	27	9	11	11	70	22	72
2014	Language requirement of position - Unilingual English	24	23	7	22	24	47	47	113
2014	Language requirement of position - Either English or French	30	34	0	14	21	65	35	13
2011	Language requirement of position - Bilingual	44	24	13	13	6	68	19	63
2011	Language requirement of position - Unilingual English	50	34	3	11	3	84	13	104
2011	Language requirement of position - Either English or French	41	41	6	6	6	83	12	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	36	11	9	3	3	0	76	12	60
2017	Language requirement of position - Unilingual English	25	41	8	18	9	0	0	66	27	131
2017	Language requirement of position - Either English or French	29	59	6	6	0	0	0	88	6	17
2014	Language requirement of position - Bilingual	28	40	7	19	4	1	0	69	24	72
2014	Language requirement of position - Unilingual English	22	31	10	26	11	0	0	54	37	113
2014	Language requirement of position - Either English or French	37	28	0	21	14	0	0	65	35	13
2011	Language requirement of position - Bilingual	27	39	15	13	6	0	0	66	19	63
2011	Language requirement of position - Unilingual English	26	43	12	8	10	0	1	69	18	105
2011	Language requirement of position - Either English or French	23	48	11	12	6	0	0	71	18	17

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	30	7	5	2	1	86	7	60
2017	Language requirement of position - Unilingual English	33	40	14	11	2	0	73	13	130
2017	Language requirement of position - Either English or French	41	47	0	12	0	0	88	12	17
2014	Language requirement of position - Bilingual	41	40	7	7	6	0	81	12	72
2014	Language requirement of position - Unilingual English	28	41	13	15	4	0	69	18	113
2014	Language requirement of position - Either English or French	27	38	14	0	21	0	65	21	13
2011	Language requirement of position - Bilingual	40	31	8	16	5	0	71	21	62
2011	Language requirement of position - Unilingual English	47	32	8	10	4	0	79	13	105
2011	Language requirement of position - Either English or French	41	59	0	0	0	0	100	0	17

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	26	8	3	2	1	87	5	60
2017	Language requirement of position - Unilingual English	42	41	5	8	4	0	83	12	130
2017	Language requirement of position - Either English or French	53	41	0	6	0	0	94	6	17
2014	Language requirement of position - Bilingual	46	29	7	12	5	0	75	18	72
2014	Language requirement of position - Unilingual English	36	41	7	8	8	0	77	16	113
2014	Language requirement of position - Either English or French	42	24	7	14	14	0	65	28	13
2011	Language requirement of position - Bilingual	47	27	9	13	3	0	74	16	63
2011	Language requirement of position - Unilingual English	38	46	4	9	3	0	85	12	104
2011	Language requirement of position - Either English or French	59	41	0	0	0	0	100	0	17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	40	0	1	0	2	99	1	60
2017	Language requirement of position - Unilingual English	52	35	7	5	1	0	88	6	130
2017	Language requirement of position - Either English or French	59	30	5	6	0	0	89	6	17
2014	Language requirement of position - Bilingual	45	40	8	4	3	0	85	7	72
2014	Language requirement of position - Unilingual English	36	38	5	14	7	0	74	21	113
2014	Language requirement of position - Either English or French	44	28	0	14	14	0	72	28	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	34	9	8	2	2	0	81	10	60
2017	Language requirement of position - Unilingual English	43	35	7	11	4	0	0	78	15	130
2017	Language requirement of position - Either English or French	59	29	6	6	0	0	0	88	6	17
2014	Language requirement of position - Bilingual	35	35	7	11	11	0	0	70	23	72
2014	Language requirement of position - Unilingual English	28	28	14	11	18	0	1	57	29	113
2014	Language requirement of position - Either English or French	37	28	0	20	14	0	0	66	34	13
2011	Language requirement of position - Bilingual	33	35	5	13	14	0	0	68	27	63
2011	Language requirement of position - Unilingual English	37	33	10	12	8	0	0	70	20	105
2011	Language requirement of position - Either English or French	41	42	11	0	6	0	0	83	6	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	22	12	7	7	0	21	68	17	60
2017	Language requirement of position - Unilingual English	32	32	6	15	10	2	4	67	26	130
2017	Language requirement of position - Either English or French	24	35	24	6	0	5	6	66	7	17
2014	Language requirement of position - Bilingual	23	21	4	22	13	1	16	53	42	72
2014	Language requirement of position - Unilingual English	22	25	13	15	24	1	1	48	39	113
2014	Language requirement of position - Either English or French	14	52	14	7	7	7	0	71	14	13
2011	Language requirement of position - Bilingual	19	25	13	14	16	0	13	51	35	63
2011	Language requirement of position - Unilingual English	24	37	9	12	14	0	3	63	28	105
2011	Language requirement of position - Either English or French	29	47	6	6	6	6	0	81	12	17

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	40	5	14	3	0	78	17	60
2017	Language requirement of position - Unilingual English	31	44	10	11	2	1	76	14	131
2017	Language requirement of position - Either English or French	24	53	6	18	0	0	76	18	17
2014	Language requirement of position - Bilingual	29	46	8	8	8	0	75	17	72
2014	Language requirement of position - Unilingual English	25	43	11	17	4	0	68	21	113
2014	Language requirement of position - Either English or French	37	21	14	0	28	0	58	28	13
2011	Language requirement of position - Bilingual	30	32	10	11	16	0	63	27	62
2011	Language requirement of position - Unilingual English	34	47	7	8	5	0	81	12	105
2011	Language requirement of position - Either English or French	47	24	17	12	0	0	71	12	17

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	39	13	8	2	2	77	9	60
2017	Language requirement of position - Unilingual English	27	41	12	11	8	1	69	18	131
2017	Language requirement of position - Either English or French	24	42	12	12	6	5	69	19	17
2014	Language requirement of position - Bilingual	29	32	17	13	10	0	61	22	72
2014	Language requirement of position - Unilingual English	17	32	23	15	14	0	49	28	113
2014	Language requirement of position - Either English or French	45	0	7	21	28	0	45	49	13
2011	Language requirement of position - Bilingual	25	42	5	16	11	0	68	28	62
2011	Language requirement of position - Unilingual English	21	48	15	9	8	0	69	16	104
2011	Language requirement of position - Either English or French	23	48	12	17	0	0	71	17	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	46	10	5	2	0	84	7	60
2017	Language requirement of position - Unilingual English	27	35	14	16	7	1	62	24	130
2017	Language requirement of position - Either English or French	24	36	29	6	6	0	59	12	17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	27	7	7	0	1	86	7	60
2017	Language requirement of position - Unilingual English	49	34	6	7	3	0	84	10	131
2017	Language requirement of position - Either English or French	29	71	0	0	0	0	100	0	17
2014	Language requirement of position - Bilingual	45	42	4	3	6	0	87	8	72
2014	Language requirement of position - Unilingual English	48	28	12	7	5	0	76	12	113
2014	Language requirement of position - Either English or French	51	21	14	7	7	0	72	14	13
2011	Language requirement of position - Bilingual	47	33	2	10	8	0	81	18	63
2011	Language requirement of position - Unilingual English	52	31	8	5	4	0	84	9	105
2011	Language requirement of position - Either English or French	47	30	18	6	0	0	77	6	17

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	31	11	8	6	0	75	14	60
2017	Language requirement of position - Unilingual English	30	40	9	13	8	1	71	21	130
2017	Language requirement of position - Either English or French	29	36	12	17	6	0	65	23	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	36	6	5	0	0	88	5	60
2017	Language requirement of position - Unilingual English	49	33	12	5	0	1	83	5	131
2017	Language requirement of position - Either English or French	35	47	18	0	0	0	82	0	17
2014	Language requirement of position - Bilingual	61	28	6	4	1	0	89	5	72
2014	Language requirement of position - Unilingual English	52	31	12	4	1	0	83	5	113
2014	Language requirement of position - Either English or French	51	28	7	0	7	7	85	8	13
2011	Language requirement of position - Bilingual	45	39	6	6	3	0	84	10	62
2011	Language requirement of position - Unilingual English	51	37	7	3	2	0	88	5	105
2011	Language requirement of position - Either English or French	43	38	19	0	0	0	81	0	16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	31	6	10	1	2	0	82	12	60
2017	Language requirement of position - Unilingual English	36	41	7	11	4	1	0	78	15	131
2017	Language requirement of position - Either English or French	29	42	17	12	0	0	0	71	12	17
2014	Language requirement of position - Bilingual	35	39	8	10	8	0	0	74	18	72
2014	Language requirement of position - Unilingual English	19	42	11	20	9	0	0	60	28	113
2014	Language requirement of position - Either English or French	38	20	7	28	7	0	0	58	35	13
2011	Language requirement of position - Bilingual	35	40	6	10	10	0	0	75	19	63
2011	Language requirement of position - Unilingual English	34	46	8	6	6	0	1	81	12	105
2011	Language requirement of position - Either English or French	35	30	29	6	0	0	0	65	6	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	28	10	8	2	0	80	10	60
2017	Language requirement of position - Unilingual English	36	39	11	10	4	1	75	14	131
2017	Language requirement of position - Either English or French	47	35	0	18	0	0	82	18	17
2014	Language requirement of position - Bilingual	39	24	11	17	10	0	62	26	72
2014	Language requirement of position - Unilingual English	24	29	18	16	13	0	53	29	113
2014	Language requirement of position - Either English or French	23	28	14	21	14	0	51	35	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	33	15	5	5	0	2	74	11	60
2017	Language requirement of position - Unilingual English	39	30	13	13	5	0	0	69	18	131
2017	Language requirement of position - Either English or French	29	59	12	0	0	0	0	88	0	17
2014	Language requirement of position - Bilingual	32	36	6	12	12	0	3	70	24	72
2014	Language requirement of position - Unilingual English	27	35	10	9	20	0	0	62	29	112
2014	Language requirement of position - Either English or French	37	7	21	21	14	0	0	44	35	13
2011	Language requirement of position - Bilingual	30	46	8	11	5	0	0	76	16	63
2011	Language requirement of position - Unilingual English	31	42	10	12	4	1	0	74	17	104
2011	Language requirement of position - Either English or French	35	47	17	0	0	0	0	83	0	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	29	12	8	1	0	78	10	60
2017	Language requirement of position - Unilingual English	41	30	17	8	3	1	71	11	131
2017	Language requirement of position - Either English or French	47	35	18	0	0	0	82	0	17
2014	Language requirement of position - Bilingual	32	44	10	7	7	0	76	14	72
2014	Language requirement of position - Unilingual English	25	44	11	12	8	0	69	20	113
2014	Language requirement of position - Either English or French	45	14	34	0	7	0	58	7	13
2011	Language requirement of position - Bilingual	38	37	6	8	11	0	74	19	63
2011	Language requirement of position - Unilingual English	43	39	5	6	8	0	82	13	105
2011	Language requirement of position - Either English or French	53	36	11	0	0	0	89	0	17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	38	24	10	6	0	60	16	60
2017	Language requirement of position - Unilingual English	32	39	17	8	4	1	72	11	131
2017	Language requirement of position - Either English or French	53	42	6	0	0	0	94	0	17
2014	Language requirement of position - Bilingual	22	28	24	13	14	0	49	27	72
2014	Language requirement of position - Unilingual English	22	43	21	6	9	0	65	15	113
2014	Language requirement of position - Either English or French	34	52	0	7	7	0	86	14	13
2011	Language requirement of position - Bilingual	21	18	41	14	6	0	38	21	63
2011	Language requirement of position - Unilingual English	18	45	18	13	6	0	63	19	105
2011	Language requirement of position - Either English or French	41	42	12	6	0	0	83	6	17

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	18	46	18	10	1	2	28	25	60
2017	Language requirement of position - Unilingual English	14	24	41	11	6	2	1	18	39	129
2017	Language requirement of position - Either English or French	12	12	54	17	6	0	0	23	23	17
2014	Language requirement of position - Bilingual	11	35	38	11	4	1	0	15	47	72
2014	Language requirement of position - Unilingual English	23	29	30	9	7	0	1	16	53	113
2014	Language requirement of position - Either English or French	14	7	58	22	0	0	0	22	21	13
2011	Language requirement of position - Bilingual	16	30	30	14	6	0	3	21	48	63
2011	Language requirement of position - Unilingual English	12	29	38	16	4	0	1	20	42	105
2011	Language requirement of position - Either English or French	17	12	47	17	0	0	6	18	31	17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	27	25	20	8	2	3	29	45	60
2017	Language requirement of position - Unilingual English	25	18	26	17	11	2	1	28	45	129
2017	Language requirement of position - Either English or French	12	29	12	36	12	0	0	48	41	17
2014	Language requirement of position - Bilingual	13	30	39	9	6	3	0	15	44	72
2014	Language requirement of position - Unilingual English	24	27	21	13	13	0	2	26	52	112
2014	Language requirement of position - Either English or French	14	14	51	0	14	7	0	15	30	13
2011	Language requirement of position - Bilingual	14	13	27	29	10	3	5	41	29	63
2011	Language requirement of position - Unilingual English	11	18	30	22	14	3	2	38	31	105
2011	Language requirement of position - Either English or French	11	0	48	18	17	0	6	37	12	17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	18	28	27	9	5	2	39	31	60
2017	Language requirement of position - Unilingual English	21	21	36	11	7	2	1	19	43	130
2017	Language requirement of position - Either English or French	29	29	30	6	0	5	0	6	62	17
2014	Language requirement of position - Bilingual	22	29	26	13	7	1	1	21	53	72
2014	Language requirement of position - Unilingual English	40	24	16	11	3	3	3	15	68	113
2014	Language requirement of position - Either English or French	28	14	31	14	0	7	7	17	48	13
2011	Language requirement of position - Bilingual	27	21	22	14	11	2	3	27	50	63
2011	Language requirement of position - Unilingual English	16	29	33	16	7	0	0	23	44	105
2011	Language requirement of position - Either English or French	30	24	30	6	6	0	6	12	56	17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	18	40	22	8	3	2	32	26	60
2017	Language requirement of position - Unilingual English	9	23	35	21	10	2	0	31	33	128
2017	Language requirement of position - Either English or French	12	23	24	24	17	0	0	41	35	17
2014	Language requirement of position - Bilingual	15	31	26	13	10	1	4	23	49	72
2014	Language requirement of position - Unilingual English	25	21	29	19	5	0	1	24	46	113
2014	Language requirement of position - Either English or French	7	7	21	52	14	0	0	66	14	13
2011	Language requirement of position - Bilingual	26	24	35	8	5	0	3	13	51	63
2011	Language requirement of position - Unilingual English	17	24	32	19	8	0	0	26	41	105
2011	Language requirement of position - Either English or French	30	17	18	23	6	0	6	31	50	17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	30	30	14	3	6	3	18	49	60
2017	Language requirement of position - Unilingual English	16	24	30	13	12	1	4	26	42	130
2017	Language requirement of position - Either English or French	17	17	6	35	18	0	6	57	37	17
2014	Language requirement of position - Bilingual	27	28	23	16	3	1	1	20	57	72
2014	Language requirement of position - Unilingual English	31	22	21	18	5	1	2	24	54	113
2014	Language requirement of position - Either English or French	21	7	45	14	14	0	0	28	28	13
2011	Language requirement of position - Bilingual	24	24	26	16	5	0	6	22	51	63
2011	Language requirement of position - Unilingual English	12	30	25	13	14	3	3	29	45	105
2011	Language requirement of position - Either English or French	12	12	41	17	12	0	6	31	25	17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	21	23	20	7	7	0	29	47	60
2017	Language requirement of position - Unilingual English	21	24	23	12	11	5	3	26	49	129
2017	Language requirement of position - Either English or French	12	41	12	24	6	5	0	32	56	17
2014	Language requirement of position - Bilingual	7	18	34	25	11	1	4	38	26	72
2014	Language requirement of position - Unilingual English	18	16	37	16	11	1	1	28	34	113
2014	Language requirement of position - Either English or French	14	7	45	20	14	0	0	34	21	13
2011	Language requirement of position - Bilingual	10	11	13	38	22	0	6	65	22	63
2011	Language requirement of position - Unilingual English	9	18	23	29	13	5	4	46	29	105
2011	Language requirement of position - Either English or French	6	6	35	35	0	6	12	43	14	17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	19	37	22	9	5	2	34	27	60
2017	Language requirement of position - Unilingual English	15	26	34	16	5	2	2	21	43	130
2017	Language requirement of position - Either English or French	29	6	29	18	12	0	6	32	37	17
2014	Language requirement of position - Bilingual	18	24	28	18	8	1	3	27	44	72
2014	Language requirement of position - Unilingual English	28	26	28	7	6	3	2	13	57	113
2014	Language requirement of position - Either English or French	21	14	21	31	7	7	0	40	37	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	19	8	3	3	0	2	85	7	60
2017	Language requirement of position - Unilingual English	87	4	4	1	1	0	3	94	2	131
2017	Language requirement of position - Either English or French	70	18	6	6	0	0	0	88	6	17
2014	Language requirement of position - Bilingual	67	14	4	6	5	0	4	84	11	72
2014	Language requirement of position - Unilingual English	85	5	3	1	1	0	5	96	2	113
2014	Language requirement of position - Either English or French	93	7	0	0	0	0	0	100	0	13
2011	Language requirement of position - Bilingual	59	19	6	6	8	0	2	79	15	63
2011	Language requirement of position - Unilingual English	79	14	3	0	1	2	1	96	1	105
2011	Language requirement of position - Either English or French	71	29	0	0	0	0	0	100	0	17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	31	12	5	5	7	0	77	10	60
2017	Language requirement of position - Unilingual English	29	31	14	9	9	5	4	65	20	131
2017	Language requirement of position - Either English or French	41	24	17	6	0	5	6	74	7	17
2014	Language requirement of position - Bilingual	33	25	15	15	9	1	1	60	25	72
2014	Language requirement of position - Unilingual English	28	26	13	14	14	4	1	58	29	113
2014	Language requirement of position - Either English or French	14	24	20	7	7	14	14	52	19	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	34	5	8	5	0	0	82	12	60
2017	Language requirement of position - Unilingual English	44	30	6	11	7	2	1	76	19	131
2017	Language requirement of position - Either English or French	53	30	6	6	6	0	0	82	12	17
2014	Language requirement of position - Bilingual	43	32	4	10	8	3	0	77	19	72
2014	Language requirement of position - Unilingual English	40	23	8	14	14	1	1	64	28	113
2014	Language requirement of position - Either English or French	34	17	7	21	21	0	0	51	42	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	35	7	11	3	0	79	14	60
2017	Language requirement of position - Unilingual English	37	33	7	13	7	3	72	20	131
2017	Language requirement of position - Either English or French	41	23	30	6	0	0	64	6	17
2014	Language requirement of position - Bilingual	36	36	5	11	10	1	73	21	72
2014	Language requirement of position - Unilingual English	27	34	9	14	15	2	62	30	113
2014	Language requirement of position - Either English or French	41	30	7	7	7	7	77	15	13
2011	Language requirement of position - Bilingual	38	41	5	8	8	0	79	16	63
2011	Language requirement of position - Unilingual English	35	32	11	15	5	1	68	20	105
2011	Language requirement of position - Either English or French	17	47	17	12	6	0	65	18	17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	21	8	8	5	5	0	78	14	59
2017	Language requirement of position - Unilingual English	34	27	11	15	5	8	0	66	22	131
2017	Language requirement of position - Either English or French	30	24	12	18	0	17	0	65	21	17
2014	Language requirement of position - Bilingual	42	20	6	12	14	5	0	66	28	72
2014	Language requirement of position - Unilingual English	21	17	12	20	21	7	2	42	45	113
2014	Language requirement of position - Either English or French	14	30	14	7	14	21	0	55	27	13
2011	Language requirement of position - Bilingual	39	29	13	6	7	6	0	73	14	63
2011	Language requirement of position - Unilingual English	31	32	9	14	9	5	0	67	24	105
2011	Language requirement of position - Either English or French	17	35	11	12	12	12	0	60	27	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	27	17	13	0	13	2	64	15	59
2017	Language requirement of position - Unilingual English	17	21	16	11	15	14	5	47	32	131
2017	Language requirement of position - Either English or French	0	41	24	12	6	17	0	50	21	17
2014	Language requirement of position - Bilingual	21	22	14	14	15	11	3	50	34	72
2014	Language requirement of position - Unilingual English	14	22	21	19	10	13	1	41	34	113
2014	Language requirement of position - Either English or French	31	7	27	14	14	7	0	41	30	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	33	5	5	0	0	90	5	59
2017	Language requirement of position - Unilingual English	54	25	6	12	4	0	79	15	131
2017	Language requirement of position - Either English or French	70	30	0	0	0	0	100	0	17
2014	Language requirement of position - Bilingual	42	36	9	5	6	1	79	11	72
2014	Language requirement of position - Unilingual English	43	35	4	15	3	0	78	18	113
2014	Language requirement of position - Either English or French	59	21	7	7	7	0	79	14	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	37	4	1	2	0	1	93	3	60
2017	Language requirement of position - Unilingual English	40	31	12	11	4	2	0	73	15	131
2017	Language requirement of position - Either English or French	30	59	12	0	0	0	0	88	0	17
2014	Language requirement of position - Bilingual	38	38	11	6	6	0	1	77	11	72
2014	Language requirement of position - Unilingual English	37	26	16	10	12	0	0	63	22	113
2014	Language requirement of position - Either English or French	45	14	14	21	7	0	0	58	28	13
2011	Language requirement of position - Bilingual	40	30	5	14	10	2	0	71	24	63
2011	Language requirement of position - Unilingual English	35	33	14	11	5	0	1	69	16	105
2011	Language requirement of position - Either English or French	30	53	11	6	0	0	0	83	6	17

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	29	5	0	2	0	3	93	2	60
2017	Language requirement of position - Unilingual English	54	23	10	7	3	2	0	79	10	131
2017	Language requirement of position - Either English or French	59	23	6	6	6	0	0	82	12	17
2014	Language requirement of position - Bilingual	49	28	11	6	6	0	1	77	12	72
2014	Language requirement of position - Unilingual English	43	27	10	9	10	2	0	71	19	113
2014	Language requirement of position - Either English or French	45	7	28	7	7	7	0	55	15	13
2011	Language requirement of position - Bilingual	46	26	11	2	14	2	0	73	16	63
2011	Language requirement of position - Unilingual English	47	25	11	7	7	2	2	74	14	105
2011	Language requirement of position - Either English or French	41	42	6	6	0	6	0	88	6	17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	33	7	1	2	0	1	90	3	60
2017	Language requirement of position - Unilingual English	46	29	11	12	2	0	0	74	15	131
2017	Language requirement of position - Either English or French	41	47	6	6	0	0	0	88	6	17
2014	Language requirement of position - Bilingual	39	32	8	9	11	0	1	72	20	72
2014	Language requirement of position - Unilingual English	37	31	10	10	12	0	0	68	22	113
2014	Language requirement of position - Either English or French	45	7	28	14	0	7	0	55	15	13
2011	Language requirement of position - Bilingual	47	28	11	5	10	0	0	74	15	62
2011	Language requirement of position - Unilingual English	45	26	10	11	9	0	0	71	20	103
2011	Language requirement of position - Either English or French	35	36	23	0	0	6	0	75	0	17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	16	5	0	5	1	3	90	5	60
2017	Language requirement of position - Unilingual English	92	1	1	1	1	1	3	97	2	131
2017	Language requirement of position - Either English or French	76	24	0	0	0	0	0	100	0	17
2014	Language requirement of position - Bilingual	73	14	1	3	4	0	5	91	7	72
2014	Language requirement of position - Unilingual English	84	6	1	0	3	1	6	96	3	113
2014	Language requirement of position - Either English or French	93	7	0	0	0	0	0	100	0	13
2011	Language requirement of position - Bilingual	68	15	5	10	2	0	2	84	11	62
2011	Language requirement of position - Unilingual English	88	8	2	0	1	1	1	97	1	104
2011	Language requirement of position - Either English or French	82	18	0	0	0	0	0	100	0	17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	27	10	8	3	7	5	75	13	60
2017	Language requirement of position - Unilingual English	48	27	7	8	5	2	3	79	14	131
2017	Language requirement of position - Either English or French	47	41	6	0	6	0	0	88	6	17
2014	Language requirement of position - Bilingual	32	17	13	10	11	6	11	59	25	72
2014	Language requirement of position - Unilingual English	38	20	9	14	12	5	2	62	28	113
2014	Language requirement of position - Either English or French	38	14	14	14	21	0	0	51	35	13
2011	Language requirement of position - Bilingual	35	14	15	22	8	2	5	52	32	63
2011	Language requirement of position - Unilingual English	39	25	11	10	11	3	1	66	22	105
2011	Language requirement of position - Either English or French	47	24	12	0	6	12	0	80	6	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	28	5	3	5	2	1	87	8	60
2017	Language requirement of position - Unilingual English	51	26	8	11	3	2	0	78	14	131
2017	Language requirement of position - Either English or French	53	35	12	0	0	0	0	88	0	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	21	10	0	5	2	1	85	5	60
2017	Language requirement of position - Unilingual English	56	24	10	5	2	2	1	82	8	131
2017	Language requirement of position - Either English or French	77	17	6	0	0	0	0	94	0	17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	33	5	6	2	0	1	87	8	60
2017	Language requirement of position - Unilingual English	50	23	11	11	4	1	0	73	15	131
2017	Language requirement of position - Either English or French	59	35	6	0	0	0	0	94	0	17
2014	Language requirement of position - Bilingual	50	23	10	7	8	0	1	75	16	72
2014	Language requirement of position - Unilingual English	43	27	9	9	12	0	0	70	21	113
2014	Language requirement of position - Either English or French	45	20	7	21	7	0	0	65	28	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	24	7	0	0	4	9	92	0	28
2017	Language requirement of position - Unilingual English	39	23	10	5	17	0	6	66	24	18
2014	Language requirement of position - Bilingual	45	24	7	10	4	3	6	77	16	29
2014	Language requirement of position - Unilingual English	22	22	22	22	11	0	0	45	33	18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	27	11	11	2	10	74	14	60
2017	Language requirement of position - Unilingual English	31	34	15	10	6	4	68	17	131
2017	Language requirement of position - Either English or French	44	43	6	0	6	0	87	6	16
2014	Language requirement of position - Bilingual	25	31	15	18	7	4	58	26	72
2014	Language requirement of position - Unilingual English	16	31	13	22	14	4	49	37	113
2014	Language requirement of position - Either English or French	38	28	7	7	0	21	83	9	13
2011	Language requirement of position - Bilingual	24	24	18	19	13	3	49	33	63
2011	Language requirement of position - Unilingual English	28	28	17	14	8	5	59	23	104
2011	Language requirement of position - Either English or French	12	36	11	18	11	12	54	33	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	31	13	13	3	5	0	70	17	60
2017	Language requirement of position - Unilingual English	31	30	13	16	7	3	0	62	24	130
2017	Language requirement of position - Either English or French	42	40	12	6	0	0	0	82	6	17
2014	Language requirement of position - Bilingual	22	32	17	9	15	4	0	57	26	72
2014	Language requirement of position - Unilingual English	17	26	16	18	20	3	0	44	39	113
2014	Language requirement of position - Either English or French	17	49	21	7	7	0	0	65	14	13
2011	Language requirement of position - Bilingual	21	30	9	24	13	2	2	52	38	63
2011	Language requirement of position - Unilingual English	26	36	11	17	9	1	0	63	26	105
2011	Language requirement of position - Either English or French	18	42	12	18	11	0	0	59	29	17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	34	12	16	8	8	0	61	26	60
2017	Language requirement of position - Unilingual English	22	27	15	22	10	5	0	51	33	131
2017	Language requirement of position - Either English or French	30	23	12	35	0	0	0	53	35	17
2014	Language requirement of position - Bilingual	15	26	17	27	9	7	0	44	38	72
2014	Language requirement of position - Unilingual English	11	21	16	29	20	3	0	33	50	113
2014	Language requirement of position - Either English or French	17	34	14	0	21	14	0	59	24	13
2011	Language requirement of position - Bilingual	16	31	13	22	16	0	2	48	39	63
2011	Language requirement of position - Unilingual English	17	32	20	14	12	5	0	51	27	104
2011	Language requirement of position - Either English or French	6	54	6	17	12	6	0	63	31	17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	25	10	5	5	5	0	80	10	60
2017	Language requirement of position - Unilingual English	35	27	11	15	7	4	0	65	23	131
2017	Language requirement of position - Either English or French	42	41	0	0	6	11	0	93	7	17
2014	Language requirement of position - Bilingual	31	32	5	11	14	7	0	67	27	72
2014	Language requirement of position - Unilingual English	21	20	17	15	23	4	0	42	40	113
2014	Language requirement of position - Either English or French	17	21	35	7	7	14	0	43	16	13
2011	Language requirement of position - Bilingual	27	27	14	18	11	2	2	56	30	63
2011	Language requirement of position - Unilingual English	20	33	10	17	10	9	0	58	30	105
2011	Language requirement of position - Either English or French	6	59	6	18	11	0	0	65	29	17

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	36	14	12	5	4	67	18	60
2017	Language requirement of position - Unilingual English	27	26	13	24	9	2	53	33	131
2017	Language requirement of position - Either English or French	30	29	12	29	0	0	59	29	17
2014	Language requirement of position - Bilingual	15	32	7	26	13	7	51	42	72
2014	Language requirement of position - Unilingual English	10	20	17	25	27	1	30	52	113
2014	Language requirement of position - Either English or French	17	35	7	20	14	7	56	37	13
2011	Language requirement of position - Bilingual	19	37	11	13	21	0	55	34	63
2011	Language requirement of position - Unilingual English	17	33	11	24	12	3	52	36	105
2011	Language requirement of position - Either English or French	6	47	17	24	6	0	53	30	17

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	39	10	6	0	0	83	6	60
2017	Language requirement of position - Unilingual English	42	38	9	7	4	0	80	11	131
2017	Language requirement of position - Either English or French	30	52	12	6	0	0	82	6	17
2014	Language requirement of position - Bilingual	35	44	10	5	4	1	81	10	72
2014	Language requirement of position - Unilingual English	28	40	15	10	5	2	69	16	113
2014	Language requirement of position - Either English or French	45	41	14	0	0	0	86	0	13
2011	Language requirement of position - Bilingual	35	42	2	18	5	0	76	22	63
2011	Language requirement of position - Unilingual English	33	40	14	9	4	0	73	12	105
2011	Language requirement of position - Either English or French	29	41	6	24	0	0	70	24	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	24	7	2	0	2	91	2	60
2017	Language requirement of position - Unilingual English	59	28	6	3	1	3	90	5	130
2017	Language requirement of position - Either English or French	48	46	6	0	0	0	94	0	17
2014	Language requirement of position - Bilingual	44	38	5	6	4	3	84	10	72
2014	Language requirement of position - Unilingual English	42	38	12	1	5	2	82	6	113
2014	Language requirement of position - Either English or French	65	14	0	7	7	7	85	15	13
2011	Language requirement of position - Bilingual	36	37	11	8	3	5	76	12	63
2011	Language requirement of position - Unilingual English	40	37	12	5	2	4	80	7	105
2011	Language requirement of position - Either English or French	65	30	0	0	6	0	94	6	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	28	12	6	2	0	0	81	7	60
2017	Language requirement of position - Unilingual English	46	27	8	10	6	1	1	75	17	131
2017	Language requirement of position - Either English or French	36	35	18	12	0	0	0	70	12	17
2014	Language requirement of position - Bilingual	39	39	3	11	6	1	1	80	17	72
2014	Language requirement of position - Unilingual English	34	31	10	12	9	3	0	67	22	113
2014	Language requirement of position - Either English or French	59	14	7	7	0	14	0	84	8	13
2011	Language requirement of position - Bilingual	32	19	13	16	19	2	0	52	36	63
2011	Language requirement of position - Unilingual English	36	33	16	4	5	5	1	74	9	105
2011	Language requirement of position - Either English or French	18	30	29	6	6	6	6	54	13	17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	29	17	3	0	2	0	79	3	60
2017	Language requirement of position - Unilingual English	42	33	10	7	3	2	2	78	11	131
2017	Language requirement of position - Either English or French	35	41	17	0	0	6	0	81	0	17
2014	Language requirement of position - Bilingual	38	32	15	8	5	1	0	71	14	72
2014	Language requirement of position - Unilingual English	29	31	15	16	7	2	0	61	23	113
2014	Language requirement of position - Either English or French	37	35	14	14	0	0	0	72	14	13
2011	Language requirement of position - Bilingual	17	37	14	17	10	5	0	57	28	63
2011	Language requirement of position - Unilingual English	12	43	16	14	8	7	0	59	24	105
2011	Language requirement of position - Either English or French	0	53	24	6	6	6	6	60	13	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	15	15	14	17	4	7	47	36	60
2017	Language requirement of position - Unilingual English	19	23	20	17	12	5	4	46	31	131
2017	Language requirement of position - Either English or French	48	6	24	6	0	17	0	64	7	17
2014	Language requirement of position - Bilingual	15	9	24	18	25	5	4	27	47	72
2014	Language requirement of position - Unilingual English	9	17	16	22	27	8	1	28	54	113
2014	Language requirement of position - Either English or French	31	14	7	14	14	21	0	56	35	13
2011	Language requirement of position - Bilingual	13	9	22	15	21	13	8	28	44	63
2011	Language requirement of position - Unilingual English	15	16	20	16	12	15	5	40	35	104
2011	Language requirement of position - Either English or French	6	18	30	12	11	18	6	31	30	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	25	10	6	3	1	2	80	10	60
2017	Language requirement of position - Unilingual English	80	12	3	0	0	2	3	97	0	131
2017	Language requirement of position - Either English or French	70	24	6	0	0	0	0	94	0	17
2014	Language requirement of position - Bilingual	56	21	4	7	5	3	4	82	13	72
2014	Language requirement of position - Unilingual English	75	9	5	2	1	2	6	92	3	113
2014	Language requirement of position - Either English or French	86	14	0	0	0	0	0	100	0	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	17	5	7	2	7	0	86	9	60
2017	Language requirement of position - Unilingual English	81	8	3	1	0	4	3	96	2	131
2017	Language requirement of position - Either English or French	82	18	0	0	0	0	0	100	0	17
2014	Language requirement of position - Bilingual	62	14	4	8	1	6	4	84	11	72
2014	Language requirement of position - Unilingual English	77	6	5	2	3	3	4	90	5	112
2014	Language requirement of position - Either English or French	86	14	0	0	0	0	0	100	0	13
2011	Language requirement of position - Bilingual	55	24	7	5	5	5	0	83	10	63
2011	Language requirement of position - Unilingual English	74	14	6	1	1	3	1	92	2	104
2011	Language requirement of position - Either English or French	65	12	11	0	0	12	0	87	0	17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	31	12	18	3	2	0	67	21	60
2017	Language requirement of position - Unilingual English	21	29	14	19	12	4	2	52	33	131
2017	Language requirement of position - Either English or French	47	23	0	29	0	0	0	71	29	17
2014	Language requirement of position - Bilingual	11	41	14	21	12	1	0	53	33	72
2014	Language requirement of position - Unilingual English	12	23	15	23	23	4	0	37	48	113
2014	Language requirement of position - Either English or French	30	14	14	21	21	0	0	44	42	13
2011	Language requirement of position - Bilingual	22	31	13	23	8	3	0	55	32	62
2011	Language requirement of position - Unilingual English	27	36	16	11	9	2	0	65	20	104
2011	Language requirement of position - Either English or French	12	41	36	0	6	6	0	56	6	17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	32	11	10	20	3	2	57	31	60
2017	Language requirement of position - Unilingual English	15	25	7	25	21	5	2	44	49	131
2017	Language requirement of position - Either English or French	30	42	11	6	12	0	0	71	18	17
2014	Language requirement of position - Bilingual	11	21	11	15	32	4	6	36	52	72
2014	Language requirement of position - Unilingual English	7	11	12	27	41	1	2	18	69	113
2014	Language requirement of position - Either English or French	7	7	7	14	35	14	17	20	70	13
2011	Language requirement of position - Bilingual	14	21	21	16	24	2	3	36	42	63
2011	Language requirement of position - Unilingual English	12	28	14	21	18	4	3	43	42	105
2011	Language requirement of position - Either English or French	18	23	24	12	17	6	0	44	31	17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	29	20	6	1	6	71	8	60
2017	Language requirement of position - Unilingual English	27	37	16	13	4	2	66	18	131
2017	Language requirement of position - Either English or French	24	53	6	18	0	0	76	18	17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	25	12	3	2	5	83	5	60
2017	Language requirement of position - Unilingual English	52	36	6	1	1	3	91	3	131
2017	Language requirement of position - Either English or French	41	47	12	0	0	0	88	0	17
2014	Language requirement of position - Bilingual	46	31	8	4	1	8	85	6	72
2014	Language requirement of position - Unilingual English	39	34	17	3	3	4	76	6	113
2014	Language requirement of position - Either English or French	58	35	7	0	0	0	93	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	41	7	8	0	1	85	8	60
2017	Language requirement of position - Unilingual English	43	40	9	4	4	0	83	8	131
2017	Language requirement of position - Either English or French	36	58	0	6	0	0	94	6	17
2014	Language requirement of position - Bilingual	39	30	11	7	8	4	72	16	72
2014	Language requirement of position - Unilingual English	34	36	15	7	8	1	70	15	113
2014	Language requirement of position - Either English or French	51	21	7	7	7	7	78	15	13
2011	Language requirement of position - Bilingual	36	40	13	2	8	2	77	10	63
2011	Language requirement of position - Unilingual English	42	34	8	8	5	2	78	14	105
2011	Language requirement of position - Either English or French	30	47	6	6	12	0	76	18	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	32	13	0	0	0	87	0	60
2017	Language requirement of position - Unilingual English	48	36	8	3	5	1	84	8	130
2017	Language requirement of position - Either English or French	59	30	12	0	0	0	88	0	17
2014	Language requirement of position - Bilingual	42	32	5	15	6	0	74	21	72
2014	Language requirement of position - Unilingual English	43	26	18	6	7	0	69	13	113
2014	Language requirement of position - Either English or French	58	14	7	14	7	0	72	21	13
2011	Language requirement of position - Bilingual	37	37	11	6	8	0	74	15	62
2011	Language requirement of position - Unilingual English	51	28	10	6	5	1	79	11	103
2011	Language requirement of position - Either English or French	41	41	17	0	0	0	83	0	17

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	26	21	10	3	2	66	13	60
2017	Language requirement of position - Unilingual English	35	29	18	5	12	1	64	17	131
2017	Language requirement of position - Either English or French	42	40	12	6	0	0	82	6	17
2014	Language requirement of position - Bilingual	19	37	15	14	14	1	57	28	72
2014	Language requirement of position - Unilingual English	19	26	21	17	17	0	45	34	113
2014	Language requirement of position - Either English or French	45	7	35	14	0	0	51	14	13
2011	Language requirement of position - Bilingual	22	30	16	18	11	3	54	30	63
2011	Language requirement of position - Unilingual English	29	36	15	9	11	0	66	19	105
2011	Language requirement of position - Either English or French	35	30	23	6	6	0	65	11	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	24	21	14	1	0	63	16	60
2017	Language requirement of position - Unilingual English	32	36	15	9	7	1	68	16	131
2017	Language requirement of position - Either English or French	41	47	6	6	0	0	88	6	17
2014	Language requirement of position - Bilingual	20	41	9	15	14	0	61	29	72
2014	Language requirement of position - Unilingual English	16	27	20	20	16	0	43	36	113
2014	Language requirement of position - Either English or French	37	14	28	14	7	0	51	21	13
2011	Language requirement of position - Bilingual	22	39	8	16	14	0	61	31	62
2011	Language requirement of position - Unilingual English	33	34	14	11	8	0	68	18	105
2011	Language requirement of position - Either English or French	29	36	23	6	6	0	65	11	17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	22	22	16	8	2	0	53	24	60
2017	Language requirement of position - Unilingual English	23	16	24	17	18	2	1	40	36	131
2017	Language requirement of position - Either English or French	24	30	29	6	6	6	0	57	12	17
2014	Language requirement of position - Bilingual	23	14	21	18	18	5	1	39	39	72
2014	Language requirement of position - Unilingual English	12	16	20	18	31	3	0	29	50	113
2014	Language requirement of position - Either English or French	28	7	28	7	7	7	17	45	18	13
2011	Language requirement of position - Bilingual	16	33	16	6	27	2	0	50	34	63
2011	Language requirement of position - Unilingual English	23	28	17	13	14	5	0	53	29	105
2011	Language requirement of position - Either English or French	35	30	6	12	17	0	0	65	29	17

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	23	32	45	60
2017	Language requirement of position - Unilingual English	41	19	40	131
2017	Language requirement of position - Either English or French	23	35	41	17
2014	Language requirement of position - Bilingual	42	14	44	72
2014	Language requirement of position - Unilingual English	43	16	41	113
2014	Language requirement of position - Either English or French	44	14	42	13
2011	Language requirement of position - Bilingual	45	25	30	63
2011	Language requirement of position - Unilingual English	32	27	41	105
2011	Language requirement of position - Either English or French	35	53	11	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	8	13	57	7	15	0	14
2017	Language requirement of position - Unilingual English	8	17	40	9	22	4	53
2014	Language requirement of position - Bilingual	4	13	70	3	9999	10	30
2014	Language requirement of position - Unilingual English	0	14	57	27	9999	2	49
2011	Language requirement of position - Bilingual	4	11	54	25	9999	7	28
2011	Language requirement of position - Unilingual English	3	18	47	18	9999	15	34

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	25	75	59
2017	Language requirement of position - Unilingual English	27	73	131
2017	Language requirement of position - Either English or French	0	100	17
2014	Language requirement of position - Bilingual	21	79	71
2014	Language requirement of position - Unilingual English	28	72	113

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	25	36
2014	Language requirement of position - Bilingual	54	15
2014	Language requirement of position - Unilingual English	50	32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	77	15
2017	Language requirement of position - Unilingual English	81	36
2014	Language requirement of position - Bilingual	67	15
2014	Language requirement of position - Unilingual English	75	32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	15
2017	Language requirement of position - Unilingual English	36
2014	Language requirement of position - Bilingual	15
2014	Language requirement of position - Unilingual English	32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	15
2014	Language requirement of position - Bilingual	15
2014	Language requirement of position - Unilingual English	32

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	38	36
2014	Language requirement of position - Bilingual	36	14
2014	Language requirement of position - Unilingual English	37	32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	15
2017	Language requirement of position - Unilingual English	48	36
2014	Language requirement of position - Bilingual	43	14
2014	Language requirement of position - Unilingual English	50	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	15
2017	Language requirement of position - Unilingual English	51	36
2014	Language requirement of position - Unilingual English	53	32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	15
2017	Language requirement of position - Unilingual English	42	36
2014	Language requirement of position - Bilingual	36	14
2014	Language requirement of position - Unilingual English	38	32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	22	36
2014	Language requirement of position - Bilingual	36	14
2014	Language requirement of position - Unilingual English	31	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	15
2017	Language requirement of position - Unilingual English	47	36
2014	Language requirement of position - Bilingual	51	14
2014	Language requirement of position - Unilingual English	47	32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	22	36
2014	Language requirement of position - Bilingual	57	14
2014	Language requirement of position - Unilingual English	25	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	15
2017	Language requirement of position - Unilingual English	36
2014	Language requirement of position - Unilingual English	32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2017	Language requirement of position - Unilingual English	0	36

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	14	36

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	15
2017	Language requirement of position - Unilingual English	50	36
2014	Language requirement of position - Bilingual	44	14
2014	Language requirement of position - Unilingual English	41	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	20	36
2014	Language requirement of position - Unilingual English	15	32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	22	36

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	41	36
2014	Language requirement of position - Bilingual	60	15
2014	Language requirement of position - Unilingual English	53	32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	15
2017	Language requirement of position - Unilingual English	28	36
2014	Language requirement of position - Bilingual	34	15
2014	Language requirement of position - Unilingual English	22	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2014	Language requirement of position - Unilingual English	16	32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	30	36
2014	Language requirement of position - Unilingual English	28	32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	34	36
2014	Language requirement of position - Unilingual English	28	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	18	33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	15	33
2014	Language requirement of position - Unilingual English	24	29

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	15	33

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	15	33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	18	33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	15
2017	Language requirement of position - Unilingual English	24	33
2014	Language requirement of position - Bilingual	50	14
2014	Language requirement of position - Unilingual English	34	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	15
2017	Language requirement of position - Unilingual English	57	33
2014	Language requirement of position - Bilingual	71	14
2014	Language requirement of position - Unilingual English	49	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	15
2014	Language requirement of position - Bilingual	14
2014	Language requirement of position - Unilingual English	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	15
2017	Language requirement of position - Unilingual English	57	33
2014	Language requirement of position - Bilingual	64	14
2014	Language requirement of position - Unilingual English	59	29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	15
2017	Language requirement of position - Unilingual English	0	33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	86	14	15
2017	Language requirement of position - Unilingual English	88	12	36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	18	17	8	8	15	4	58	20	58
2017	Language requirement of position - Unilingual English	18	16	19	9	10	24	4	48	26	130
2017	Language requirement of position - Either English or French	18	24	29	6	0	23	0	54	8	17
2014	Language requirement of position - Bilingual	16	19	17	12	11	20	4	47	31	72
2014	Language requirement of position - Unilingual English	14	19	22	8	19	16	3	40	33	113
2014	Language requirement of position - Either English or French	14	30	20	0	0	35	0	69	0	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	26	17	3	5	3	2	74	8	60
2017	Language requirement of position - Unilingual English	34	29	15	12	5	5	0	67	18	131
2017	Language requirement of position - Either English or French	24	47	18	6	0	6	0	75	6	17
2014	Language requirement of position - Bilingual	27	27	15	10	7	12	1	63	19	72
2014	Language requirement of position - Unilingual English	28	22	23	9	14	4	0	53	23	113
2014	Language requirement of position - Either English or French	38	21	14	0	0	28	0	81	0	13
2011	Language requirement of position - Bilingual	26	26	18	11	8	11	0	58	22	62
2011	Language requirement of position - Unilingual English	29	31	18	4	3	14	1	70	8	104
2011	Language requirement of position - Either English or French	30	17	24	17	6	6	0	50	25	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	41	9	3	3	0	20	81	8	60
2017	Language requirement of position - Unilingual English	32	49	4	4	3	1	8	88	7	131
2017	Language requirement of position - Either English or French	24	41	18	0	0	0	17	78	0	17
2014	Language requirement of position - Bilingual	36	39	6	5	1	0	13	86	8	72
2014	Language requirement of position - Unilingual English	28	53	3	8	3	1	5	86	11	113
2014	Language requirement of position - Either English or French	0	56	14	14	0	17	0	67	17	13
2011	Language requirement of position - Bilingual	30	42	5	8	0	2	14	85	9	63
2011	Language requirement of position - Unilingual English	20	53	9	10	2	4	4	78	12	105
2011	Language requirement of position - Either English or French	30	35	12	18	0	0	6	68	19	17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	17	12	6	3	36	8	62	17	60
2017	Language requirement of position - Unilingual English	7	18	17	10	5	30	12	43	27	131
2017	Language requirement of position - Either English or French	24	6	47	0	0	5	18	38	0	17
2014	Language requirement of position - Bilingual	4	14	22	8	3	26	22	35	22	72
2014	Language requirement of position - Unilingual English	6	13	27	5	6	33	11	33	20	113
2014	Language requirement of position - Either English or French	0	20	14	14	7	28	17	37	38	13
2011	Language requirement of position - Bilingual	6	8	31	8	5	24	18	25	22	62
2011	Language requirement of position - Unilingual English	4	15	30	6	3	32	10	33	15	104
2011	Language requirement of position - Either English or French	6	12	24	12	0	17	29	34	22	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	13	12	3	0	9	21	78	5	60
2017	Language requirement of position - Unilingual English	39	30	12	1	0	9	8	83	2	131
2017	Language requirement of position - Either English or French	24	42	18	0	0	0	17	79	0	17
2014	Language requirement of position - Bilingual	27	20	17	11	3	7	15	60	18	72
2014	Language requirement of position - Unilingual English	25	29	16	8	6	12	5	64	16	113
2014	Language requirement of position - Either English or French	14	41	7	0	7	31	0	80	10	13
2011	Language requirement of position - Bilingual	24	25	16	8	5	6	16	63	17	63
2011	Language requirement of position - Unilingual English	25	32	19	8	3	11	4	66	12	105
2011	Language requirement of position - Either English or French	29	24	12	0	0	23	12	82	0	17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	18	15	3	0	13	18	74	4	60
2017	Language requirement of position - Unilingual English	28	28	15	6	1	14	8	71	9	131
2017	Language requirement of position - Either English or French	24	18	29	6	0	6	17	54	8	17
2014	Language requirement of position - Bilingual	19	23	14	6	7	18	13	61	18	72
2014	Language requirement of position - Unilingual English	19	22	21	10	6	17	5	53	21	113
2014	Language requirement of position - Either English or French	14	41	21	0	0	24	0	72	0	13
2011	Language requirement of position - Bilingual	22	17	16	16	5	9	14	52	27	63
2011	Language requirement of position - Unilingual English	20	29	20	10	4	13	4	60	16	105
2011	Language requirement of position - Either English or French	18	18	12	12	6	23	12	55	27	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	10	90	59
2017	Language requirement of position - Unilingual English	12	88	131
2014	Language requirement of position - Bilingual	10	90	72
2014	Language requirement of position - Unilingual English	10	90	113

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	43	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	70	16
2014	Language requirement of position - Unilingual English	92	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	36	16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	30	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	30	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	33	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	40	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16
2014	Language requirement of position - Unilingual English	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	64	16
2014	Language requirement of position - Unilingual English	67	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	39	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	74	15
2014	Language requirement of position - Unilingual English	70	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Unilingual English	94	6	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	17	13	7	3	33	2	65	15	59
2017	Language requirement of position - Unilingual English	19	13	21	6	4	34	5	52	15	131
2017	Language requirement of position - Either English or French	18	18	41	0	0	23	0	47	0	17
2014	Language requirement of position - Bilingual	13	8	21	3	7	40	8	41	19	72
2014	Language requirement of position - Unilingual English	17	13	25	3	6	31	4	47	15	113
2014	Language requirement of position - Either English or French	7	21	30	0	0	42	0	48	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	25	18	5	2	7	0	74	7	60
2017	Language requirement of position - Unilingual English	37	31	12	5	3	13	0	78	9	130
2017	Language requirement of position - Either English or French	24	47	23	0	0	6	0	75	0	17
2014	Language requirement of position - Bilingual	34	23	17	4	7	14	1	67	13	72
2014	Language requirement of position - Unilingual English	31	19	22	3	6	19	0	62	12	113
2014	Language requirement of position - Either English or French	14	51	14	7	0	14	0	76	8	13
2011	Language requirement of position - Bilingual	33	32	11	6	2	16	0	77	9	63
2011	Language requirement of position - Unilingual English	35	31	9	8	1	16	0	80	10	105
2011	Language requirement of position - Either English or French	30	24	24	11	0	12	0	60	13	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	27	22	6	17	4	0	53	24	59
2017	Language requirement of position - Unilingual English	19	25	22	11	20	1	1	46	32	131
2017	Language requirement of position - Either English or French	5	30	41	12	0	6	6	40	13	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	25	22	12	16	2	2	48	29	59
2017	Language requirement of position - Unilingual English	12	33	25	18	11	0	2	46	29	131
2017	Language requirement of position - Either English or French	29	24	24	23	0	0	0	53	23	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	28	22	19	5	2	3	52	25	59
2017	Language requirement of position - Unilingual English	17	32	25	13	12	0	2	49	25	131
2017	Language requirement of position - Either English or French	35	30	23	6	6	0	0	65	12	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	17	20	18	24	3	2	35	44	60
2017	Language requirement of position - Unilingual English	14	24	27	16	16	0	5	40	33	131
2017	Language requirement of position - Either English or French	41	12	12	23	12	0	0	53	35	17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	29	18	4	11	2	4	66	15	60
2017	Language requirement of position - Unilingual English	40	33	11	5	5	0	5	77	11	131
2017	Language requirement of position - Either English or French	53	35	6	6	0	0	0	88	6	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	33	15	24	5	2	2	55	30	60
2017	Language requirement of position - Unilingual English	23	32	25	10	7	0	1	56	18	131
2017	Language requirement of position - Either English or French	42	29	18	12	0	0	0	70	12	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	29	16	6	2	4	5	74	9	60
2017	Language requirement of position - Unilingual English	22	35	21	12	7	0	2	59	19	131
2017	Language requirement of position - Either English or French	24	36	23	17	0	0	0	59	17	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	28	19	17	7	3	2	55	25	60
2017	Language requirement of position - Unilingual English	17	22	29	18	12	1	2	39	31	129
2017	Language requirement of position - Either English or French	30	23	6	29	12	0	0	53	41	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	36	12	10	3	4	2	74	14	59
2017	Language requirement of position - Unilingual English	23	27	22	14	12	1	2	51	27	131
2017	Language requirement of position - Either English or French	18	24	35	23	0	0	0	42	23	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	24	28	1	7	2	2	62	8	59
2017	Language requirement of position - Unilingual English	27	30	25	9	6	0	2	58	16	130
2017	Language requirement of position - Either English or French	35	41	17	0	6	0	0	77	6	17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	16	10	5	0	2	0	85	5	59
2017	Language requirement of position - Unilingual English	69	17	7	2	4	0	1	86	6	131
2017	Language requirement of position - Either English or French	53	47	0	0	0	0	0	100	0	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	8	15	8	2	4	1	75	10	60
2017	Language requirement of position - Unilingual English	66	12	7	4	6	1	4	82	11	131
2017	Language requirement of position - Either English or French	77	6	12	6	0	0	0	82	6	17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	25	5	8	0	2	1	87	8	59
2017	Language requirement of position - Unilingual English	53	32	7	2	3	0	3	88	5	130
2017	Language requirement of position - Either English or French	64	30	6	0	0	0	0	94	0	17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	17	8	8	2	2	1	82	10	59
2017	Language requirement of position - Unilingual English	50	24	10	8	4	1	2	77	13	130
2017	Language requirement of position - Either English or French	64	18	18	0	0	0	0	82	0	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	13	7	4	2	16	87	4	59
2017	Language requirement of position - Unilingual English	56	10	2	2	1	30	96	2	130
2017	Language requirement of position - Either English or French	77	12	0	0	0	11	100	0	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	16	7	0	4	3	93	0	59
2017	Language requirement of position - Unilingual English	67	20	4	1	0	8	95	1	131
2017	Language requirement of position - Either English or French	88	6	6	0	0	0	94	0	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	13	7	2	3	5	3	87	5	59
2017	Language requirement of position - Unilingual English	45	16	13	10	15	0	1	62	25	131
2017	Language requirement of position - Either English or French	41	6	12	24	18	0	0	47	41	17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	20	15	2	3	4	1	79	5	59
2017	Language requirement of position - Unilingual English	57	22	11	4	1	0	5	84	5	130
2017	Language requirement of position - Either English or French	65	24	11	0	0	0	0	89	0	17

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	37	37	9	12	42	21	60
2017	Language requirement of position - Unilingual English	9	26	42	16	6	35	22	131
2017	Language requirement of position - Either English or French	6	29	59	6	0	35	6	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	18	47	21	5	2	1	27	24	59
2017	Language requirement of position - Unilingual English	10	20	45	14	11	0	0	25	30	131
2017	Language requirement of position - Either English or French	0	18	41	29	12	0	0	41	18	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	54	12	9	0	7	78	9	59
2017	Language requirement of position - Unilingual English	24	46	16	8	4	2	72	12	130
2017	Language requirement of position - Either English or French	18	29	29	18	0	6	50	19	17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	41	11	14	0	7	73	15	60
2017	Language requirement of position - Unilingual English	21	37	17	15	10	1	58	25	130
2017	Language requirement of position - Either English or French	18	41	30	0	6	6	62	6	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	60
2017	Language requirement of position - Unilingual English	25	75	131
2014	Language requirement of position - Bilingual	14	86	72
2014	Language requirement of position - Unilingual English	21	79	113

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Unilingual English	68	32	32
2014	Language requirement of position - Bilingual	60	40	10
2014	Language requirement of position - Unilingual English	71	29	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Unilingual English	47	31	13	4	0	0	5	82	5	22
2014	Language requirement of position - Unilingual English	53	18	12	12	6	0	0	71	18	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	38	20	5	12	7	0	20	80	60
2017	Language requirement of position - Unilingual English	20	19	25	7	22	5	2	22	78	130
2017	Language requirement of position - Either English or French	23	24	12	30	0	11	0	26	74	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	44
2017	Language requirement of position - Unilingual English	33	93
2017	Language requirement of position - Either English or French	36	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	44
2017	Language requirement of position - Unilingual English	45	93
2017	Language requirement of position - Either English or French	46	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	44
2017	Language requirement of position - Unilingual English	24	93
2017	Language requirement of position - Either English or French	18	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	44
2017	Language requirement of position - Unilingual English	55	93
2017	Language requirement of position - Either English or French	45	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	44
2017	Language requirement of position - Unilingual English	13	93
2017	Language requirement of position - Either English or French	9	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	44
2017	Language requirement of position - Unilingual English	36	93
2017	Language requirement of position - Either English or French	45	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	0	51	32	3	3	12	43
2017	Language requirement of position - Unilingual English	1	42	22	8	4	23	93
2017	Language requirement of position - Either English or French	0	73	27	0	0	0	11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	33	6	11	11	2	14	66	26	45
2017	Language requirement of position - Unilingual English	23	15	14	22	21	1	3	40	45	94
2017	Language requirement of position - Either English or French	0	46	9	27	18	0	0	46	45	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	2	13	8	23	37	5	11	19	71	45
2017	Language requirement of position - Unilingual English	3	7	8	19	57	1	6	10	82	94
2017	Language requirement of position - Either English or French	0	19	0	9	63	9	0	21	79	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)