2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 36 4 14 0 0 0 82 14 77
2017 3 to 10 years in current department or agency 30 51 6 12 2 0 0 81 14 121
2014 Less than 3 years in current department or agency 30 48 3 17 2 0 0 78 19 54
2014 3 to 10 years in current department or agency 28 41 2 17 12 0 0 69 28 137

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 85 11 2 1 0 0 1 97 1 77
2017 3 to 10 years in current department or agency 79 16 3 1 1 0 1 95 2 121
2014 Less than 3 years in current department or agency 85 12 0 2 0 0 2 98 2 54
2014 3 to 10 years in current department or agency 71 22 2 1 3 0 1 93 4 137

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 90 7 3 0 0 0 0 97 0 77
2017 3 to 10 years in current department or agency 85 7 2 3 1 1 1 94 3 121
2014 Less than 3 years in current department or agency 87 7 0 7 0 0 0 93 7 54
2014 3 to 10 years in current department or agency 73 16 4 2 3 0 2 91 5 137

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 23 4 8 2 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 40 3 5 1 0 0 91 5 121
2014 Less than 3 years in current department or agency 34 25 10 20 10 0 0 59 31 54
2014 3 to 10 years in current department or agency 29 24 5 17 24 0 0 53 41 137

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 38 6 16 8 0 0 71 23 77
2017 3 to 10 years in current department or agency 25 44 11 13 6 0 0 69 20 121
2014 Less than 3 years in current department or agency 25 33 10 20 10 2 0 59 31 54
2014 3 to 10 years in current department or agency 27 34 7 23 8 0 0 61 31 137

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 42 14 6 1 1 0 78 7 76
2017 3 to 10 years in current department or agency 43 37 9 11 1 0 0 80 11 121
2014 Less than 3 years in current department or agency 40 38 2 17 4 0 0 77 21 54
2014 3 to 10 years in current department or agency 30 42 15 7 5 0 0 72 12 137

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 43 4 3 1 1 0 92 4 76
2017 3 to 10 years in current department or agency 48 33 7 9 2 0 0 81 11 121
2014 Less than 3 years in current department or agency 42 31 9 11 7 0 0 74 18 54
2014 3 to 10 years in current department or agency 40 37 6 9 7 0 0 77 17 137

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 25 6 7 1 0 0 86 8 76
2017 3 to 10 years in current department or agency 51 45 3 2 0 0 0 95 2 121
2014 Less than 3 years in current department or agency 42 45 5 5 4 0 0 86 9 54
2014 3 to 10 years in current department or agency 39 36 6 12 7 0 0 75 19 137

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 29 7 10 2 0 0 80 13 76
2017 3 to 10 years in current department or agency 41 39 7 8 3 1 0 81 12 121
2014 Less than 3 years in current department or agency 38 32 10 12 8 0 0 70 20 54
2014 3 to 10 years in current department or agency 30 30 10 12 18 0 1 60 30 137

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 25 9 11 7 5 11 67 22 76
2017 3 to 10 years in current department or agency 31 31 10 12 8 0 7 67 22 121
2014 Less than 3 years in current department or agency 22 24 12 20 11 2 9 52 35 54
2014 3 to 10 years in current department or agency 22 26 8 16 21 1 5 51 40 137

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 36 12 10 0 1 0 78 10 77
2017 3 to 10 years in current department or agency 28 50 6 15 2 0 0 77 17 121
2014 Less than 3 years in current department or agency 35 37 7 14 7 0 0 72 21 54
2014 3 to 10 years in current department or agency 26 44 12 11 7 0 0 69 18 137

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 34 12 8 4 2 0 76 12 77
2017 3 to 10 years in current department or agency 22 45 14 12 6 1 0 67 19 121
2014 Less than 3 years in current department or agency 32 32 21 12 3 0 0 64 15 54
2014 3 to 10 years in current department or agency 21 29 17 16 17 0 0 50 33 137

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 37 10 17 1 1 0 71 18 77
2017 3 to 10 years in current department or agency 27 38 17 10 7 0 0 66 17 120

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 28 4 10 1 1 0 84 12 77
2017 3 to 10 years in current department or agency 47 39 7 5 2 0 0 85 7 121
2014 Less than 3 years in current department or agency 55 31 7 5 2 0 0 86 7 54
2014 3 to 10 years in current department or agency 45 33 10 6 7 0 0 77 13 137

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 31 12 9 3 1 0 76 12 76
2017 3 to 10 years in current department or agency 27 41 9 15 9 0 0 68 23 121

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 35 10 4 0 1 0 86 4 77
2017 3 to 10 years in current department or agency 49 35 11 5 0 0 0 84 5 121
2014 Less than 3 years in current department or agency 62 24 8 2 5 0 0 86 7 54
2014 3 to 10 years in current department or agency 54 32 9 4 0 1 0 86 4 137

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 36 6 7 2 3 0 83 10 77
2017 3 to 10 years in current department or agency 35 40 9 13 3 0 0 75 16 121
2014 Less than 3 years in current department or agency 32 46 7 14 2 0 0 78 15 54
2014 3 to 10 years in current department or agency 25 34 12 17 12 0 0 59 29 137

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 35 8 7 2 1 0 83 8 77
2017 3 to 10 years in current department or agency 37 36 11 12 4 0 0 73 16 121
2014 Less than 3 years in current department or agency 37 32 14 13 5 0 0 69 18 54
2014 3 to 10 years in current department or agency 26 26 16 18 15 0 0 52 32 137

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 30 11 8 2 0 0 79 10 77
2017 3 to 10 years in current department or agency 31 35 16 11 6 0 1 67 17 121
2014 Less than 3 years in current department or agency 40 38 8 5 9 0 0 78 14 54
2014 3 to 10 years in current department or agency 26 32 8 12 21 0 1 58 34 136

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 23 17 5 1 1 0 76 7 77
2017 3 to 10 years in current department or agency 38 35 15 8 3 0 0 73 11 121
2014 Less than 3 years in current department or agency 36 42 10 3 9 0 0 78 12 54
2014 3 to 10 years in current department or agency 27 42 13 10 7 0 0 69 17 137

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 37 16 5 2 1 0 77 7 77
2017 3 to 10 years in current department or agency 27 39 20 9 5 0 0 66 14 121
2014 Less than 3 years in current department or agency 26 46 13 9 5 0 0 72 15 54
2014 3 to 10 years in current department or agency 22 33 24 9 13 0 0 54 22 137

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 15 50 16 8 3 2 25 22 75
2017 3 to 10 years in current department or agency 15 25 39 12 7 1 1 19 41 121
2014 Less than 3 years in current department or agency 14 27 39 13 5 2 0 19 42 54
2014 3 to 10 years in current department or agency 20 31 32 10 6 0 0 16 52 137

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 5 28 31 17 4 2 52 18 75
2017 3 to 10 years in current department or agency 27 33 22 10 7 1 1 17 61 121
2014 Less than 3 years in current department or agency 12 27 34 3 22 2 0 26 39 53
2014 3 to 10 years in current department or agency 23 28 28 15 6 1 1 21 51 137

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 22 35 15 12 5 1 29 34 76
2017 3 to 10 years in current department or agency 27 19 32 17 3 1 2 21 47 121
2014 Less than 3 years in current department or agency 27 23 24 11 4 8 3 16 56 54
2014 3 to 10 years in current department or agency 36 26 19 13 5 0 1 19 62 137

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 13 32 28 19 4 0 49 18 75
2017 3 to 10 years in current department or agency 11 27 38 19 4 1 0 24 38 120
2014 Less than 3 years in current department or agency 10 15 40 18 13 2 2 33 26 54
2014 3 to 10 years in current department or agency 25 27 23 19 5 0 1 24 52 137

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 14 32 20 20 2 6 43 22 76
2017 3 to 10 years in current department or agency 22 32 26 13 4 1 2 17 56 121
2014 Less than 3 years in current department or agency 31 14 26 15 10 3 0 26 47 54
2014 3 to 10 years in current department or agency 29 27 23 17 3 0 1 20 57 137

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 21 20 21 17 12 2 43 34 76
2017 3 to 10 years in current department or agency 27 29 24 12 5 1 2 18 58 120
2014 Less than 3 years in current department or agency 18 14 26 17 20 3 2 40 33 54
2014 3 to 10 years in current department or agency 12 17 41 20 7 0 1 28 30 137

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 20 35 24 7 5 3 33 29 76
2017 3 to 10 years in current department or agency 19 23 34 15 7 1 2 22 43 121
2014 Less than 3 years in current department or agency 22 22 28 9 12 5 2 23 47 54
2014 3 to 10 years in current department or agency 26 25 26 15 5 1 1 20 53 137
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 82 7 6 3 1 0 1 90 4 77
2017 3 to 10 years in current department or agency 77 12 5 2 2 0 3 91 4 121
2014 Less than 3 years in current department or agency 87 5 2 2 2 0 3 95 4 54
2014 3 to 10 years in current department or agency 77 9 4 3 2 0 5 91 5 137

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 20 9 6 8 10 5 74 16 77
2017 3 to 10 years in current department or agency 27 38 16 9 6 2 2 67 16 121
2014 Less than 3 years in current department or agency 33 22 12 12 7 10 5 64 22 54
2014 3 to 10 years in current department or agency 28 28 14 15 12 2 1 58 28 137

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 26 5 7 5 1 0 82 13 77
2017 3 to 10 years in current department or agency 40 34 6 12 7 0 1 74 20 121
2014 Less than 3 years in current department or agency 45 27 5 17 5 2 0 72 22 54
2014 3 to 10 years in current department or agency 39 25 7 11 15 1 1 66 27 137

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 26 9 4 6 2 0 81 10 77
2017 3 to 10 years in current department or agency 31 36 10 18 5 1 0 67 23 121
2014 Less than 3 years in current department or agency 32 41 5 14 5 3 0 76 19 54
2014 3 to 10 years in current department or agency 31 32 8 12 16 1 0 64 28 137

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 26 3 10 1 15 0 83 13 77
2017 3 to 10 years in current department or agency 35 25 15 16 7 3 0 61 24 120
2014 Less than 3 years in current department or agency 30 18 8 16 9 17 3 59 31 54
2014 3 to 10 years in current department or agency 29 21 9 16 22 3 0 51 39 137

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 21 15 9 8 23 5 56 23 77
2017 3 to 10 years in current department or agency 18 28 18 15 11 8 2 51 29 120
2014 Less than 3 years in current department or agency 21 19 20 10 7 18 3 52 22 54
2014 3 to 10 years in current department or agency 16 23 18 21 14 8 1 42 38 137

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 21 4 6 4 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 32 6 9 2 0 0 83 11 120
2014 Less than 3 years in current department or agency 51 31 7 8 2 2 0 83 10 54
2014 3 to 10 years in current department or agency 40 37 6 12 5 0 0 77 17 137
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 29 10 9 1 3 1 79 11 77
2017 3 to 10 years in current department or agency 40 39 11 6 4 1 0 80 10 121
2014 Less than 3 years in current department or agency 42 30 7 14 5 0 2 73 20 54
2014 3 to 10 years in current department or agency 38 29 16 6 11 0 0 67 17 137

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 18 8 4 3 1 3 84 7 77
2017 3 to 10 years in current department or agency 54 28 9 6 3 1 0 82 9 121
2014 Less than 3 years in current department or agency 47 29 8 7 5 2 2 79 12 54
2014 3 to 10 years in current department or agency 46 25 12 7 10 1 0 72 16 137

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 19 8 9 1 0 1 82 11 77
2017 3 to 10 years in current department or agency 38 40 11 9 2 0 0 78 10 121
2014 Less than 3 years in current department or agency 45 28 7 7 12 0 2 74 19 54
2014 3 to 10 years in current department or agency 37 30 12 10 9 1 0 68 20 137

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 88 4 3 2 0 1 2 95 2 77
2017 3 to 10 years in current department or agency 82 10 1 0 3 1 3 96 3 121
2014 Less than 3 years in current department or agency 83 8 0 2 2 2 5 96 4 54
2014 3 to 10 years in current department or agency 80 9 1 1 3 0 6 95 4 137

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 25 8 6 4 1 4 80 11 77
2017 3 to 10 years in current department or agency 41 32 7 9 5 2 3 78 15 121
2014 Less than 3 years in current department or agency 36 17 7 16 12 7 5 60 32 54
2014 3 to 10 years in current department or agency 37 20 12 10 12 4 5 62 24 137

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 22 3 9 1 4 1 86 11 77
2017 3 to 10 years in current department or agency 47 31 11 6 4 0 0 79 10 121

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 18 7 5 0 3 2 87 5 77
2017 3 to 10 years in current department or agency 55 25 11 2 4 2 0 82 7 121

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 22 8 9 1 1 1 82 10 77
2017 3 to 10 years in current department or agency 47 30 11 9 3 0 0 77 12 121
2014 Less than 3 years in current department or agency 55 16 7 12 8 0 2 72 21 54
2014 3 to 10 years in current department or agency 44 28 10 7 11 0 0 72 18 137
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 8 0 0 0 11 23 100 0 10
2017 3 to 10 years in current department or agency 49 28 6 6 9 0 3 79 15 33
2014 Less than 3 years in current department or agency 42 30 9 9 0 0 9 80 10 10
2014 3 to 10 years in current department or agency 36 22 14 14 9 3 3 62 24 36

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 22 10 3 3 8 0 84 5 76
2017 3 to 10 years in current department or agency 21 39 16 13 6 4 0 63 21 121
2014 Less than 3 years in current department or agency 32 35 3 18 3 8 0 74 23 54
2014 3 to 10 years in current department or agency 17 30 16 20 13 4 0 49 34 137

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 23 5 12 0 5 0 82 12 77
2017 3 to 10 years in current department or agency 18 36 18 16 9 2 0 56 26 120
2014 Less than 3 years in current department or agency 29 27 14 16 9 7 0 59 26 54
2014 3 to 10 years in current department or agency 16 32 18 14 19 1 0 48 34 137

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 28 12 12 0 7 0 74 13 77
2017 3 to 10 years in current department or agency 9 30 16 28 14 4 0 40 43 121
2014 Less than 3 years in current department or agency 22 28 12 23 9 7 0 54 33 54
2014 3 to 10 years in current department or agency 10 23 17 28 18 4 0 34 48 137

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 20 8 8 1 7 0 82 10 77
2017 3 to 10 years in current department or agency 28 34 12 13 10 3 0 65 23 121
2014 Less than 3 years in current department or agency 27 29 13 12 13 7 0 59 26 54
2014 3 to 10 years in current department or agency 24 23 12 14 21 6 0 50 37 137

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 25 8 16 4 4 0 71 20 77
2017 3 to 10 years in current department or agency 16 31 17 24 10 1 0 48 34 121
2014 Less than 3 years in current department or agency 18 18 15 31 13 5 0 39 46 54
2014 3 to 10 years in current department or agency 10 30 12 21 24 3 0 41 46 137
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 33 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 32 43 13 8 4 0 0 75 12 121
2014 Less than 3 years in current department or agency 42 43 7 7 0 2 0 86 7 54
2014 3 to 10 years in current department or agency 27 42 14 9 6 1 0 71 15 137

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 22 8 1 0 3 0 90 1 76
2017 3 to 10 years in current department or agency 56 33 5 3 2 2 0 90 5 121
2014 Less than 3 years in current department or agency 47 34 9 2 3 5 0 86 5 54
2014 3 to 10 years in current department or agency 43 38 9 3 6 2 0 82 9 137

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 21 8 10 2 0 2 78 13 77
2017 3 to 10 years in current department or agency 41 33 12 8 6 1 0 74 14 121
2014 Less than 3 years in current department or agency 47 36 3 12 0 2 0 85 12 54
2014 3 to 10 years in current department or agency 35 31 8 11 11 3 1 69 23 137

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 28 9 8 1 6 4 80 10 77
2017 3 to 10 years in current department or agency 42 35 16 5 2 0 0 77 7 121
2014 Less than 3 years in current department or agency 40 29 10 12 5 3 0 71 18 54
2014 3 to 10 years in current department or agency 29 34 17 13 6 1 0 64 20 137

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 17 17 10 2 12 4 65 15 77
2017 3 to 10 years in current department or agency 15 19 21 19 18 2 5 37 40 121
2014 Less than 3 years in current department or agency 18 10 24 19 14 12 3 33 39 54
2014 3 to 10 years in current department or agency 11 17 16 20 29 6 1 29 54 137

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 79 16 3 0 0 1 1 97 0 77
2017 3 to 10 years in current department or agency 67 16 7 3 2 2 3 88 5 121
2014 Less than 3 years in current department or agency 76 8 2 3 0 5 5 94 4 54
2014 3 to 10 years in current department or agency 66 17 4 4 3 1 5 88 7 137

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 83 5 3 0 0 6 3 96 0 77
2017 3 to 10 years in current department or agency 73 15 2 5 1 2 2 91 6 121
2014 Less than 3 years in current department or agency 77 5 5 2 0 9 2 92 2 54
2014 3 to 10 years in current department or agency 71 12 4 5 2 2 4 88 8 136

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 17 11 15 4 6 1 67 21 77
2017 3 to 10 years in current department or agency 15 36 14 22 11 1 1 52 34 121
2014 Less than 3 years in current department or agency 25 24 9 18 14 10 0 54 36 54
2014 3 to 10 years in current department or agency 9 31 17 23 21 0 0 40 44 137

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 25 9 19 12 9 1 56 34 77
2017 3 to 10 years in current department or agency 14 29 9 20 25 1 1 44 47 121
2014 Less than 3 years in current department or agency 13 15 5 20 31 5 9 34 60 54
2014 3 to 10 years in current department or agency 6 14 14 22 40 2 2 21 65 137

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 36 10 9 2 3 0 78 12 77
2017 3 to 10 years in current department or agency 22 37 21 14 4 2 0 61 18 121

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 29 6 1 1 5 0 92 2 77
2017 3 to 10 years in current department or agency 46 38 11 2 2 1 0 85 4 121
2014 Less than 3 years in current department or agency 54 22 7 6 2 10 0 84 8 54
2014 3 to 10 years in current department or agency 39 38 15 2 2 4 0 79 5 137

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 30 12 0 4 0 0 85 4 77
2017 3 to 10 years in current department or agency 33 51 5 9 2 1 0 85 11 121
2014 Less than 3 years in current department or agency 52 28 7 7 2 5 0 84 9 54
2014 3 to 10 years in current department or agency 32 35 15 6 10 1 0 67 17 137

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 18 9 0 4 1 0 87 4 77
2017 3 to 10 years in current department or agency 38 47 11 2 2 0 0 84 5 120
2014 Less than 3 years in current department or agency 58 17 13 9 3 0 0 75 12 54
2014 3 to 10 years in current department or agency 38 31 12 11 8 0 0 69 19 137

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 23 13 4 2 1 0 80 6 77
2017 3 to 10 years in current department or agency 22 34 23 8 13 1 0 56 21 121
2014 Less than 3 years in current department or agency 42 24 8 17 9 0 0 66 26 54
2014 3 to 10 years in current department or agency 13 31 24 15 17 1 0 44 32 137

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 27 17 3 2 1 0 78 5 77
2017 3 to 10 years in current department or agency 23 39 16 15 6 0 0 62 22 121
2014 Less than 3 years in current department or agency 40 26 3 24 7 0 0 66 31 54
2014 3 to 10 years in current department or agency 11 34 22 15 18 0 0 46 32 137

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 17 21 13 6 3 1 57 20 77
2017 3 to 10 years in current department or agency 16 20 25 18 19 2 0 37 38 121
2014 Less than 3 years in current department or agency 30 18 5 16 19 7 6 55 40 54
2014 3 to 10 years in current department or agency 13 14 26 17 26 4 0 27 45 137
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 40 22 38 77
2017 3 to 10 years in current department or agency 31 26 43 121
2014 Less than 3 years in current department or agency 47 14 39 54
2014 3 to 10 years in current department or agency 41 15 44 137

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 4 10 34 3 47 3 31
2017 3 to 10 years in current department or agency 14 21 55 8 0 3 38
2014 Less than 3 years in current department or agency 0 14 51 16 9999 19 25
2014 3 to 10 years in current department or agency 2 12 64 18 9999 3 56
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 16 84 77
2017 3 to 10 years in current department or agency 28 72 121
2014 Less than 3 years in current department or agency 12 88 53
2014 3 to 10 years in current department or agency 29 71 137

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 12
2017 3 to 10 years in current department or agency 15 34
2014 3 to 10 years in current department or agency 47 40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 66 12
2017 3 to 10 years in current department or agency 82 34
2014 3 to 10 years in current department or agency 75 40

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 34
2014 3 to 10 years in current department or agency 0 40

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 34

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 40

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 35 34
2014 3 to 10 years in current department or agency 39 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 50 34
2014 3 to 10 years in current department or agency 49 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 59 12
2017 3 to 10 years in current department or agency 44 34
2014 3 to 10 years in current department or agency 39 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 55 12
2017 3 to 10 years in current department or agency 36 34
2014 3 to 10 years in current department or agency 36 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 56 12
2017 3 to 10 years in current department or agency 41 34
2014 3 to 10 years in current department or agency 49 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 18 34
2014 3 to 10 years in current department or agency 34 39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 34

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2017 3 to 10 years in current department or agency 0 34

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 34

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 48 12
2017 3 to 10 years in current department or agency 50 34
2014 3 to 10 years in current department or agency 39 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 24 34
2014 3 to 10 years in current department or agency 16 39

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 20 34
2014 3 to 10 years in current department or agency 16 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 38 34
2014 3 to 10 years in current department or agency 55 40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 36 34
2014 3 to 10 years in current department or agency 28 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 15 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 23 34
2014 3 to 10 years in current department or agency 25 40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 32 34
2014 3 to 10 years in current department or agency 25 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 19 33
2014 3 to 10 years in current department or agency 14 36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 16 33

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 33
2014 3 to 10 years in current department or agency 14 36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 18 33
2014 3 to 10 years in current department or agency 14 36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 18 33
2014 3 to 10 years in current department or agency 14 36

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 36 33
2014 3 to 10 years in current department or agency 36 36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 11
2017 3 to 10 years in current department or agency 57 33
2014 3 to 10 years in current department or agency 50 36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 33
2014 3 to 10 years in current department or agency 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 11
2017 3 to 10 years in current department or agency 57 33
2014 3 to 10 years in current department or agency 53 36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 11
2017 3 to 10 years in current department or agency 0 33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 16 33
2014 3 to 10 years in current department or agency 17 36

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 56 44 12
2017 3 to 10 years in current department or agency 100 0 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 12 14 4 4 35 8 62 13 77
2017 3 to 10 years in current department or agency 19 20 23 11 12 13 1 46 27 119
2014 Less than 3 years in current department or agency 18 21 13 2 7 36 3 64 14 54
2014 3 to 10 years in current department or agency 14 19 21 12 19 12 3 39 36 137

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 29 7 5 4 8 0 82 10 77
2017 3 to 10 years in current department or agency 29 32 20 11 6 2 1 62 17 121
2014 Less than 3 years in current department or agency 44 15 19 2 7 14 0 68 10 54
2014 3 to 10 years in current department or agency 23 28 18 11 12 7 1 55 25 137
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 37 5 4 6 2 18 81 12 77
2017 3 to 10 years in current department or agency 29 51 7 3 1 0 9 88 5 121
2014 Less than 3 years in current department or agency 27 41 2 14 2 4 12 80 18 54
2014 3 to 10 years in current department or agency 30 51 5 5 2 1 6 87 8 137

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 7 14 6 4 32 22 49 21 77
2017 3 to 10 years in current department or agency 8 24 22 10 5 27 4 47 21 121
2014 Less than 3 years in current department or agency 7 15 14 5 3 34 22 49 19 54
2014 3 to 10 years in current department or agency 4 14 28 8 6 28 13 30 24 137

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 25 9 1 0 9 20 85 2 77
2017 3 to 10 years in current department or agency 40 28 15 2 0 7 7 80 3 121
2014 Less than 3 years in current department or agency 22 29 12 9 2 14 13 69 14 54
2014 3 to 10 years in current department or agency 27 26 17 8 6 10 6 63 17 137

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 19 13 2 0 13 19 77 4 77
2017 3 to 10 years in current department or agency 25 29 19 7 1 11 7 67 10 121
2014 Less than 3 years in current department or agency 23 25 9 8 2 21 12 72 15 54
2014 3 to 10 years in current department or agency 17 25 20 7 8 17 6 54 20 137
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 10 90 77
2017 3 to 10 years in current department or agency 12 88 121
2014 3 to 10 years in current department or agency 12 88 137

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 33 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 80 15
2014 3 to 10 years in current department or agency 94 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 40 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 33 15

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 33 15
2014 3 to 10 years in current department or agency 31 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 40 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 34 15
2014 3 to 10 years in current department or agency 32 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 67 15
2014 3 to 10 years in current department or agency 63 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 40 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 47 15
2014 3 to 10 years in current department or agency 51 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 60 15
2014 3 to 10 years in current department or agency 65 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in current department or agency 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 12 14 3 4 37 7 62 13 77
2017 3 to 10 years in current department or agency 19 17 24 7 3 27 2 51 15 121
2014 Less than 3 years in current department or agency 15 10 16 2 2 48 7 57 8 54
2014 3 to 10 years in current department or agency 16 12 26 4 8 30 4 42 18 137

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 26 4 4 4 15 0 85 10 77
2017 3 to 10 years in current department or agency 32 34 21 5 2 6 0 71 7 120
2014 Less than 3 years in current department or agency 39 13 19 5 2 21 2 67 9 54
2014 3 to 10 years in current department or agency 28 27 18 4 8 16 0 65 14 137
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 27 21 13 14 4 2 49 29 77
2017 3 to 10 years in current department or agency 21 25 25 7 21 1 1 46 28 121

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 42 29 4 4 2 3 63 8 77
2017 3 to 10 years in current department or agency 15 22 21 26 15 0 0 37 42 121

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 39 24 5 2 2 3 68 7 77
2017 3 to 10 years in current department or agency 15 25 24 21 13 0 2 41 35 121

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 25 26 13 5 3 5 52 20 77
2017 3 to 10 years in current department or agency 13 18 22 20 25 0 2 32 46 121

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 34 8 0 4 2 4 87 4 77
2017 3 to 10 years in current department or agency 33 30 17 8 8 0 4 66 16 121

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 32 21 7 2 2 1 68 10 77
2017 3 to 10 years in current department or agency 18 32 22 20 7 0 1 51 27 121

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 37 17 5 5 3 3 71 11 77
2017 3 to 10 years in current department or agency 27 31 20 15 5 0 2 59 20 121

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 32 23 8 5 3 3 62 14 76
2017 3 to 10 years in current department or agency 16 19 26 25 13 1 0 36 39 120

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 24 18 10 8 3 3 62 19 77
2017 3 to 10 years in current department or agency 21 31 23 16 8 1 0 52 24 121

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 35 21 6 2 2 4 69 9 76
2017 3 to 10 years in current department or agency 32 25 28 7 8 0 0 56 15 121

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 20 6 4 4 2 1 86 8 77
2017 3 to 10 years in current department or agency 69 19 8 2 2 0 0 88 4 121

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 75 10 3 2 2 2 5 91 5 77
2017 3 to 10 years in current department or agency 61 11 13 7 5 2 2 74 12 121

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 28 3 1 5 2 3 90 6 76
2017 3 to 10 years in current department or agency 52 32 8 5 0 0 2 87 5 121

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 14 6 5 2 2 4 86 8 77
2017 3 to 10 years in current department or agency 47 26 12 10 3 1 1 74 13 120

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 5 2 0 0 2 28 98 0 76
2017 3 to 10 years in current department or agency 55 14 4 3 0 1 23 90 5 121

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 13 7 0 1 2 9 91 1 77
2017 3 to 10 years in current department or agency 71 20 4 0 0 1 4 96 0 121

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 8 13 14 25 2 1 46 40 77
2017 3 to 10 years in current department or agency 60 19 11 6 2 1 2 81 8 121

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 19 9 3 0 2 5 87 4 77
2017 3 to 10 years in current department or agency 53 24 16 3 1 0 3 80 4 120

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 38 44 5 4 0 0 47 9 77
2017 3 to 10 years in current department or agency 7 25 40 20 8 0 0 32 28 121

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 11 45 24 14 2 1 39 16 77
2017 3 to 10 years in current department or agency 8 26 45 13 7 0 0 20 35 120

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 43 17 8 2 8 0 70 11 77
2017 3 to 10 years in current department or agency 21 51 16 10 2 0 0 73 11 119

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 35 14 7 5 4 0 73 12 76
2017 3 to 10 years in current department or agency 13 40 19 18 7 3 0 55 26 121
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 17 83 77
2017 3 to 10 years in current department or agency 23 77 121
2014 Less than 3 years in current department or agency 23 77 54
2014 3 to 10 years in current department or agency 19 81 137

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 59 41 13
2017 3 to 10 years in current department or agency 76 24 28
2014 Less than 3 years in current department or agency 77 23 12
2014 3 to 10 years in current department or agency 69 31 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in current department or agency 43 43 9 5 0 0 0 86 5 21
2014 3 to 10 years in current department or agency 51 22 16 5 5 0 0 73 11 18
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 19 27 9 17 6 4 20 80 76
2017 3 to 10 years in current department or agency 23 26 21 6 19 5 0 24 76 121

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 53
2017 3 to 10 years in current department or agency 31 86

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 53
2017 3 to 10 years in current department or agency 40 86

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 53
2017 3 to 10 years in current department or agency 18 86

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 53
2017 3 to 10 years in current department or agency 59 86

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 2 53
2017 3 to 10 years in current department or agency 20 86

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 53
2017 3 to 10 years in current department or agency 39 86

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 0 45 25 8 2 20 53
2017 3 to 10 years in current department or agency 1 48 24 5 3 18 87

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 16 16 21 19 2 6 40 43 54
2017 3 to 10 years in current department or agency 24 25 8 19 19 0 5 51 41 87

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 11 6 24 44 2 8 18 75 54
2017 3 to 10 years in current department or agency 1 7 7 19 58 2 6 9 84 87
Date modified: