2017 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 52 7 17 2 0 0 74 19 54
2017 CO-01 33 25 0 42 0 0 0 58 42 12
2017 CO-02 15 69 6 6 3 0 0 85 9 32
2014 CO 12 40 3 21 24 0 0 52 45 58
2014 CO-01 25 33 0 25 17 0 0 58 42 12
2014 CO-02 9 39 3 18 30 0 0 48 49 33
2014 CO-03 10 40 10 20 20 0 0 50 40 10
2011 CO 29 47 3 16 5 0 0 76 21 58
2011 CO-01 33 33 0 33 0 0 0 67 33 12
2011 CO-02 25 53 0 13 9 0 0 78 22 32
2011 CO-03 38 38 15 8 0 0 0 77 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 78 13 7 0 0 0 2 93 0 54
2017 CO-01 67 16 16 0 0 0 0 84 0 12
2017 CO-02 85 9 6 0 0 0 0 94 0 32
2014 CO 62 26 3 3 3 0 2 89 7 58
2014 CO-01 67 25 0 8 0 0 0 92 8 12
2014 CO-02 49 33 6 3 6 0 3 84 9 33
2014 CO-03 90 10 0 0 0 0 0 100 0 10
2011 CO 72 17 3 2 2 3 0 93 4 58
2011 CO-01 75 17 0 8 0 0 0 92 8 12
2011 CO-02 63 22 6 0 3 6 0 90 3 32
2011 CO-03 92 8 0 0 0 0 0 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 83 7 2 4 2 0 2 93 6 54
2017 CO-01 75 17 0 0 8 0 0 92 8 12
2017 CO-02 88 3 3 6 0 0 0 91 6 32
2014 CO 69 21 3 2 3 0 2 91 5 58
2014 CO-01 75 17 0 0 8 0 0 92 8 12
2014 CO-02 58 27 6 3 3 0 3 87 6 33
2014 CO-03 90 10 0 0 0 0 0 100 0 10
2011 CO 81 9 5 5 0 0 0 90 5 58
2011 CO-01 83 17 0 0 0 0 0 100 0 12
2011 CO-02 72 9 9 9 0 0 0 81 9 32
2011 CO-03 100 0 0 0 0 0 0 100 0 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 48 40 4 7 2 0 0 87 9 54
2017 CO-01 58 25 8 8 0 0 0 84 8 12
2017 CO-02 43 48 3 3 3 0 0 91 6 32
2014 CO 19 28 2 22 29 0 0 47 52 58
2014 CO-01 17 33 0 33 17 0 0 50 50 12
2014 CO-02 21 27 3 15 33 0 0 49 48 33
2014 CO-03 20 10 0 30 40 0 0 30 70 10
2011 CO 40 36 10 9 5 0 0 76 14 58
2011 CO-01 42 33 8 8 8 0 0 75 17 12
2011 CO-02 34 38 16 9 3 0 0 72 13 32
2011 CO-03 54 31 0 8 8 0 0 85 15 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 39 7 20 8 0 0 65 28 54
2017 CO-01 33 25 8 16 18 0 0 58 34 12
2017 CO-02 21 42 9 21 6 0 0 63 28 32
2014 CO 22 31 10 24 12 0 0 53 36 58
2014 CO-01 33 8 0 33 25 0 0 42 58 12
2014 CO-02 15 30 15 27 12 0 0 45 39 33
2014 CO-03 30 50 10 10 0 0 0 80 10 10
2011 CO 10 52 24 7 7 0 0 62 14 58
2011 CO-01 0 67 8 8 17 0 0 67 25 12
2011 CO-02 6 56 25 6 6 0 0 63 13 32
2011 CO-03 31 31 31 8 0 0 0 62 8 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 35 14 11 2 0 0 73 13 54
2017 CO-01 33 42 8 8 8 0 0 75 16 12
2017 CO-02 43 31 14 12 0 0 0 74 12 32
2014 CO 35 31 17 7 10 0 0 65 17 58
2014 CO-01 25 17 25 8 25 0 0 42 33 12
2014 CO-02 36 33 12 9 9 0 0 70 18 33
2014 CO-03 40 40 20 0 0 0 0 80 0 10
2011 CO 41 38 5 14 2 0 0 79 16 58
2011 CO-01 33 50 0 8 8 0 0 83 17 12
2011 CO-02 34 41 3 22 0 0 0 75 22 32
2011 CO-03 69 23 8 0 0 0 0 92 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 44 36 5 9 5 0 0 80 15 54
2017 CO-01 25 51 0 0 25 0 0 75 25 12
2017 CO-02 49 29 6 15 0 0 0 78 15 32
2014 CO 40 31 9 9 12 0 0 71 21 58
2014 CO-01 17 25 33 8 17 0 0 42 25 12
2014 CO-02 39 30 3 12 15 0 0 70 27 33
2014 CO-03 60 40 0 0 0 0 0 100 0 10
2011 CO 41 38 7 10 3 0 0 79 14 58
2011 CO-01 33 42 0 8 17 0 0 75 25 12
2011 CO-02 41 38 9 13 0 0 0 78 13 32
2011 CO-03 54 31 8 8 0 0 0 85 8 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 47 9 5 0 0 0 85 5 54
2017 CO-01 25 51 16 8 0 0 0 75 8 12
2017 CO-02 43 51 3 3 0 0 0 94 3 32
2014 CO 33 40 5 14 9 0 0 72 22 58
2014 CO-01 33 42 0 17 8 0 0 75 25 12
2014 CO-02 33 36 6 18 6 0 0 70 24 33
2014 CO-03 30 40 10 0 20 0 0 70 20 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 38 7 13 9 2 0 70 22 54
2017 CO-01 16 51 0 0 25 8 0 73 27 12
2017 CO-02 40 36 9 12 3 0 0 75 15 32
2014 CO 21 38 9 5 28 0 0 59 33 58
2014 CO-01 25 33 8 8 25 0 0 58 33 12
2014 CO-02 21 30 9 3 36 0 0 52 39 33
2014 CO-03 10 60 10 10 10 0 0 70 20 10
2011 CO 28 47 9 10 7 0 0 74 17 58
2011 CO-01 50 25 17 0 8 0 0 75 8 12
2011 CO-02 25 47 9 13 6 0 0 72 19 32
2011 CO-03 15 62 0 15 8 0 0 77 23 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 33 11 19 15 0 0 55 34 54
2017 CO-01 16 33 16 17 16 0 0 50 34 12
2017 CO-02 28 40 9 14 9 0 0 68 23 32
2014 CO 10 26 10 14 36 2 2 37 52 58
2014 CO-01 8 33 17 0 33 0 8 45 36 12
2014 CO-02 9 24 6 12 45 3 0 34 59 33
2014 CO-03 20 20 10 30 20 0 0 40 50 10
2011 CO 12 40 9 17 22 0 0 52 40 58
2011 CO-01 17 33 8 17 25 0 0 50 42 12
2011 CO-02 13 47 9 13 19 0 0 59 31 32
2011 CO-03 8 23 8 31 31 0 0 31 62 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 39 10 16 4 0 0 70 20 54
2017 CO-01 25 42 0 25 8 0 0 67 33 12
2017 CO-02 34 37 11 18 0 0 0 71 18 32
2014 CO 22 31 19 17 10 0 0 53 28 58
2014 CO-01 17 17 42 17 8 0 0 33 25 12
2014 CO-02 18 33 15 18 15 0 0 51 33 33
2014 CO-03 30 50 0 20 0 0 0 80 20 10
2011 CO 26 52 5 10 7 0 0 78 17 58
2011 CO-01 25 42 0 17 17 0 0 67 33 12
2011 CO-02 22 56 6 13 3 0 0 78 16 32
2011 CO-03 38 46 8 0 8 0 0 85 8 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 39 16 13 11 2 0 60 24 54
2017 CO-01 16 25 17 8 25 8 0 46 36 12
2017 CO-02 21 37 20 15 6 0 0 58 22 32
2014 CO 16 24 24 12 24 0 0 40 36 58
2014 CO-01 25 17 25 8 25 0 0 42 33 12
2014 CO-02 9 27 21 12 30 0 0 36 42 33
2014 CO-03 10 30 40 20 0 0 0 40 20 10
2011 CO 18 46 19 9 9 0 0 63 18 57
2011 CO-01 17 33 17 17 17 0 0 50 33 12
2011 CO-02 13 47 22 9 9 0 0 59 19 32
2011 CO-03 25 58 17 0 0 0 0 83 0 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 38 15 13 15 0 0 58 28 54
2017 CO-01 16 16 25 8 33 0 0 33 42 12
2017 CO-02 21 45 12 18 3 0 0 66 22 32

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 44 41 4 9 2 0 0 85 11 54
2017 CO-01 41 42 8 8 0 0 0 84 8 12
2017 CO-02 40 45 3 9 3 0 0 85 12 32
2014 CO 50 24 10 3 12 0 0 74 16 58
2014 CO-01 33 33 17 0 17 0 0 67 17 12
2014 CO-02 42 27 9 6 15 0 0 70 21 33
2014 CO-03 90 10 0 0 0 0 0 100 0 10
2011 CO 47 34 7 9 3 0 0 81 12 58
2011 CO-01 42 33 8 8 8 0 0 75 17 12
2011 CO-02 38 41 6 13 3 0 0 78 16 32
2011 CO-03 69 23 8 0 0 0 0 92 0 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 37 12 18 11 0 0 59 29 54
2017 CO-01 25 26 0 16 33 0 0 51 49 12
2017 CO-02 21 40 17 19 3 0 0 61 22 32

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 35 17 5 0 0 0 77 5 54
2017 CO-01 25 42 33 0 0 0 0 67 0 12
2017 CO-02 52 28 14 6 0 0 0 80 6 32
2014 CO 53 31 10 3 0 2 0 86 4 58
2014 CO-01 58 25 17 0 0 0 0 83 0 12
2014 CO-02 49 33 9 6 0 3 0 84 6 33
2014 CO-03 60 40 0 0 0 0 0 100 0 10
2011 CO 44 40 9 5 2 0 0 84 7 57
2011 CO-01 42 33 17 0 8 0 0 75 8 12
2011 CO-02 42 45 3 10 0 0 0 87 10 31
2011 CO-03 54 31 15 0 0 0 0 85 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 31 12 22 4 0 0 62 26 54
2017 CO-01 25 26 8 33 8 0 0 51 41 12
2017 CO-02 34 31 17 15 3 0 0 65 18 32
2014 CO 14 36 14 22 14 0 0 50 36 58
2014 CO-01 17 33 25 17 8 0 0 50 25 12
2014 CO-02 6 33 12 30 18 0 0 39 48 33
2014 CO-03 20 60 10 0 10 0 0 80 10 10
2011 CO 21 48 12 7 12 0 0 69 19 58
2011 CO-01 25 17 33 0 25 0 0 42 25 12
2011 CO-02 16 50 9 13 13 0 0 66 25 32
2011 CO-03 31 69 0 0 0 0 0 100 0 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 33 14 24 7 0 0 55 31 54
2017 CO-01 16 42 8 25 8 0 0 59 33 12
2017 CO-02 28 25 20 21 6 0 0 52 28 32
2014 CO 14 19 24 17 26 0 0 33 43 58
2014 CO-01 25 17 17 17 25 0 0 42 42 12
2014 CO-02 6 21 24 15 33 0 0 27 48 33
2014 CO-03 10 20 30 30 10 0 0 30 40 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 31 21 15 7 0 0 57 22 54
2017 CO-01 25 33 17 16 8 0 0 58 25 12
2017 CO-02 31 25 23 12 9 0 0 55 21 32
2014 CO 16 31 12 15 26 0 0 47 41 58
2014 CO-01 17 33 8 17 25 0 0 50 42 12
2014 CO-02 15 21 9 21 33 0 0 36 55 33
2014 CO-03 0 70 20 0 10 0 0 70 10 10
2011 CO 24 47 9 14 7 0 0 71 21 58
2011 CO-01 25 50 8 8 8 0 0 75 17 12
2011 CO-02 22 38 9 22 9 0 0 59 31 32
2011 CO-03 31 62 8 0 0 0 0 92 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 40 28 21 7 4 0 0 68 11 54
2017 CO-01 41 26 25 0 8 0 0 67 8 12
2017 CO-02 43 28 20 9 0 0 0 71 9 32
2014 CO 21 36 24 12 7 0 0 57 19 58
2014 CO-01 25 17 42 8 8 0 0 42 17 12
2014 CO-02 18 45 18 9 9 0 0 64 18 33
2014 CO-03 20 30 20 30 0 0 0 50 30 10
2011 CO 38 41 7 7 7 0 0 79 14 58
2011 CO-01 58 17 8 0 17 0 0 75 17 12
2011 CO-02 31 50 3 13 3 0 0 81 16 32
2011 CO-03 38 38 15 0 8 0 0 77 8 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 41 18 9 5 0 0 67 15 54
2017 CO-01 33 26 25 16 0 0 0 59 16 12
2017 CO-02 28 51 15 6 0 0 0 79 6 32
2014 CO 21 41 21 5 12 0 0 62 17 58
2014 CO-01 25 58 8 8 0 0 0 83 8 12
2014 CO-02 27 36 15 0 21 0 0 64 21 33
2014 CO-03 0 30 50 20 0 0 0 30 20 10
2011 CO 12 47 24 10 7 0 0 59 17 58
2011 CO-01 25 50 25 0 0 0 0 75 0 12
2011 CO-02 6 56 22 6 9 0 0 63 16 32
2011 CO-03 15 23 23 31 8 0 0 38 38 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 24 33 30 11 2 0 0 13 57 54
2017 CO-01 33 25 8 34 0 0 0 34 58 12
2017 CO-02 18 43 32 3 3 0 0 6 62 32
2014 CO 38 28 26 3 5 0 0 9 66 58
2014 CO-01 42 25 25 0 8 0 0 8 67 12
2014 CO-02 45 21 27 0 6 0 0 6 67 33
2014 CO-03 20 50 30 0 0 0 0 0 70 10
2011 CO 17 41 31 10 0 0 0 10 59 58
2011 CO-01 0 50 42 8 0 0 0 8 50 12
2011 CO-02 19 41 34 6 0 0 0 6 59 32
2011 CO-03 23 38 15 23 0 0 0 23 62 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 31 28 2 2 0 2 4 67 54
2017 CO-01 42 25 25 0 0 0 8 0 73 12
2017 CO-02 28 37 29 3 3 0 0 6 65 32
2014 CO 32 33 21 10 2 2 0 12 66 57
2014 CO-01 18 55 0 9 9 9 0 20 80 11
2014 CO-02 39 27 24 9 0 0 0 9 67 33
2014 CO-03 30 40 20 10 0 0 0 10 70 10
2011 CO 14 16 33 26 7 3 2 35 31 58
2011 CO-01 8 25 17 17 17 8 8 40 40 12
2011 CO-02 16 16 31 28 6 3 0 35 32 32
2011 CO-03 8 8 54 31 0 0 0 31 15 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 28 24 2 2 0 0 4 73 54
2017 CO-01 50 34 16 0 0 0 0 0 84 12
2017 CO-02 45 21 28 3 3 0 0 6 66 32
2014 CO 62 19 14 3 0 2 0 3 83 58
2014 CO-01 75 0 8 8 0 8 0 9 82 12
2014 CO-02 64 24 9 3 0 0 0 3 88 33
2014 CO-03 60 30 10 0 0 0 0 0 90 10
2011 CO 38 31 22 9 0 0 0 9 69 58
2011 CO-01 50 0 33 17 0 0 0 17 50 12
2011 CO-02 34 44 16 6 0 0 0 6 78 32
2011 CO-03 31 31 31 8 0 0 0 8 62 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 24 32 31 11 2 0 0 13 56 54
2017 CO-01 33 16 34 16 0 0 0 16 50 12
2017 CO-02 18 45 21 12 3 0 0 15 63 32
2014 CO 36 26 24 10 2 0 2 12 63 58
2014 CO-01 33 17 17 17 8 0 8 27 55 12
2014 CO-02 45 24 27 3 0 0 0 3 70 33
2014 CO-03 20 50 20 10 0 0 0 10 70 10
2011 CO 34 24 29 9 3 0 0 12 59 58
2011 CO-01 25 17 17 25 17 0 0 42 42 12
2011 CO-02 34 28 31 6 0 0 0 6 63 32
2011 CO-03 38 23 38 0 0 0 0 0 62 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 28 37 19 7 4 2 4 12 68 54
2017 CO-01 17 42 8 16 0 8 8 20 70 12
2017 CO-02 28 31 26 6 6 0 3 13 60 32
2014 CO 34 35 12 16 2 0 2 18 70 58
2014 CO-01 33 33 8 8 8 0 8 18 73 12
2014 CO-02 39 30 9 21 0 0 0 21 70 33
2014 CO-03 30 50 20 0 0 0 0 0 80 10
2011 CO 24 26 24 12 7 3 3 20 54 58
2011 CO-01 8 17 33 17 25 0 0 42 25 12
2011 CO-02 31 25 22 9 3 6 3 14 62 32
2011 CO-03 23 31 23 15 0 0 8 17 58 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 39 34 17 5 4 0 2 9 74 54
2017 CO-01 25 33 34 8 0 0 0 8 58 12
2017 CO-02 37 35 15 3 6 0 3 10 75 32
2014 CO 17 22 41 14 3 0 2 18 40 58
2014 CO-01 8 33 17 17 17 0 8 36 45 12
2014 CO-02 27 21 45 6 0 0 0 6 48 33
2014 CO-03 0 20 60 20 0 0 0 20 20 10
2011 CO 10 12 22 31 14 5 5 50 25 58
2011 CO-01 0 0 17 33 25 8 17 78 0 12
2011 CO-02 13 16 22 28 13 6 3 45 31 32
2011 CO-03 8 15 31 38 8 0 0 46 23 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 32 29 7 0 0 2 8 63 54
2017 CO-01 25 33 33 9 0 0 0 9 58 12
2017 CO-02 31 29 31 6 0 0 3 6 62 32
2014 CO 41 33 14 9 0 2 2 9 77 58
2014 CO-01 42 25 8 8 0 8 8 10 80 12
2014 CO-02 52 30 12 6 0 0 0 6 82 33
2014 CO-03 20 50 20 10 0 0 0 10 70 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 77 6 9 2 0 0 6 88 2 54
2017 CO-01 92 0 8 0 0 0 0 92 0 12
2017 CO-02 71 8 12 3 0 0 6 84 3 32
2014 CO 74 7 5 3 2 0 9 89 6 58
2014 CO-01 83 8 0 0 0 0 8 100 0 12
2014 CO-02 64 9 6 6 3 0 12 83 10 33
2014 CO-03 90 0 10 0 0 0 0 90 0 10
2011 CO 76 16 5 2 2 0 0 91 3 58
2011 CO-01 83 17 0 0 0 0 0 100 0 12
2011 CO-02 66 19 9 3 3 0 0 84 6 32
2011 CO-03 92 8 0 0 0 0 0 100 0 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 35 21 9 11 2 4 56 21 54
2017 CO-01 16 17 42 0 16 8 0 36 18 12
2017 CO-02 18 31 17 15 12 0 6 52 30 32
2014 CO 21 31 12 14 22 0 0 52 36 58
2014 CO-01 25 33 17 0 25 0 0 58 25 12
2014 CO-02 12 30 9 21 27 0 0 42 48 33
2014 CO-03 40 30 10 10 10 0 0 70 20 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 31 10 13 9 2 0 67 23 54
2017 CO-01 25 25 0 17 25 8 0 54 46 12
2017 CO-02 34 28 17 15 6 0 0 62 21 32
2014 CO 36 24 7 14 19 0 0 60 33 58
2014 CO-01 58 8 0 17 17 0 0 67 33 12
2014 CO-02 18 30 12 15 24 0 0 48 39 33
2014 CO-03 60 30 0 10 0 0 0 90 10 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 33 14 19 7 2 0 60 26 54
2017 CO-01 25 16 0 34 16 8 0 45 55 12
2017 CO-02 21 40 20 15 3 0 0 62 18 32
2014 CO 19 38 5 19 17 2 0 58 37 58
2014 CO-01 25 33 8 8 25 0 0 58 33 12
2014 CO-02 12 39 6 24 15 3 0 53 41 33
2014 CO-03 20 40 0 20 20 0 0 60 40 10
2011 CO 26 40 9 16 9 0 2 67 25 58
2011 CO-01 50 17 33 0 0 0 0 67 0 12
2011 CO-02 13 44 3 22 16 0 3 58 39 32
2011 CO-03 38 54 0 8 0 0 0 92 8 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 18 23 20 9 0 0 48 29 54
2017 CO-01 25 8 16 17 33 0 0 33 51 12
2017 CO-02 28 18 23 28 3 0 0 46 31 32
2014 CO 10 26 10 22 28 2 2 37 52 58
2014 CO-01 17 8 8 17 50 0 0 25 67 12
2014 CO-02 3 30 12 24 24 3 3 35 52 33
2014 CO-03 10 40 0 30 20 0 0 50 50 10
2011 CO 24 29 10 17 14 3 2 56 33 58
2011 CO-01 25 25 17 25 8 0 0 50 33 12
2011 CO-02 9 31 9 19 22 6 3 45 45 32
2011 CO-03 62 31 8 0 0 0 0 92 0 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 27 21 15 20 5 2 39 38 54
2017 CO-01 8 16 16 8 42 8 0 27 55 12
2017 CO-02 3 28 26 18 15 6 3 34 37 32
2014 CO 9 14 28 22 22 5 0 24 47 58
2014 CO-01 8 8 33 8 25 17 0 20 40 12
2014 CO-02 6 6 30 24 30 3 0 13 56 33
2014 CO-03 10 40 10 40 0 0 0 50 40 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 46 34 7 9 4 0 0 80 13 54
2017 CO-01 33 42 8 16 0 0 0 75 16 12
2017 CO-02 46 29 9 9 6 0 0 75 15 32
2014 CO 36 40 5 14 5 0 0 76 19 58
2014 CO-01 67 33 0 0 0 0 0 100 0 12
2014 CO-02 21 48 6 15 9 0 0 70 24 33
2014 CO-03 40 30 10 20 0 0 0 70 20 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 41 9 9 4 2 0 78 13 54
2017 CO-01 33 34 8 16 9 0 0 67 25 12
2017 CO-02 31 51 6 6 3 3 0 84 10 32
2014 CO 29 35 16 9 12 0 0 64 21 58
2014 CO-01 33 33 17 8 8 0 0 67 17 12
2014 CO-02 36 30 9 6 18 0 0 67 24 33
2014 CO-03 0 50 30 20 0 0 0 50 20 10
2011 CO 28 41 12 12 7 0 0 69 19 58
2011 CO-01 33 42 8 0 17 0 0 75 17 12
2011 CO-02 19 50 9 16 6 0 0 69 22 32
2011 CO-03 46 15 23 15 0 0 0 62 15 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 46 29 10 7 6 2 0 77 13 54
2017 CO-01 33 34 8 8 9 8 0 73 18 12
2017 CO-02 52 25 8 9 6 0 0 77 15 32
2014 CO 36 35 10 10 7 2 0 72 17 58
2014 CO-01 42 25 17 8 8 0 0 67 17 12
2014 CO-02 39 30 6 12 9 3 0 72 22 33
2014 CO-03 10 70 10 10 0 0 0 80 10 10
2011 CO 41 31 10 5 10 2 0 74 16 58
2011 CO-01 58 17 8 0 17 0 0 75 17 12
2011 CO-02 28 38 13 9 9 3 0 68 19 32
2011 CO-03 54 31 8 0 8 0 0 85 8 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 45 11 13 4 0 0 73 17 54
2017 CO-01 33 9 16 33 8 0 0 42 42 12
2017 CO-02 28 51 9 9 3 0 0 79 12 32
2014 CO 29 31 16 17 5 2 0 61 23 58
2014 CO-01 33 42 8 17 0 0 0 75 17 12
2014 CO-02 30 18 18 21 9 3 0 50 31 33
2014 CO-03 10 70 10 10 0 0 0 80 10 10
2011 CO 40 31 5 12 12 0 0 71 24 58
2011 CO-01 42 8 17 17 17 0 0 50 33 12
2011 CO-02 25 44 3 16 13 0 0 69 28 32
2011 CO-03 69 23 0 0 8 0 0 92 8 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 80 9 2 0 4 0 6 94 4 54
2017 CO-01 84 16 0 0 0 0 0 100 0 12
2017 CO-02 81 3 3 0 6 0 6 90 7 32
2014 CO 78 12 0 0 5 0 5 95 5 58
2014 CO-01 83 8 0 0 8 0 0 92 8 12
2014 CO-02 67 18 0 0 6 0 9 93 7 33
2014 CO-03 100 0 0 0 0 0 0 100 0 10
2011 CO 84 11 4 2 0 0 0 95 2 57
2011 CO-01 92 8 0 0 0 0 0 100 0 12
2011 CO-02 74 16 6 3 0 0 0 90 3 31
2011 CO-03 100 0 0 0 0 0 0 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 32 2 11 9 2 2 77 21 54
2017 CO-01 49 0 0 18 25 8 0 54 46 12
2017 CO-02 43 39 0 9 6 0 3 84 16 32
2014 CO 26 17 12 17 21 5 2 46 41 58
2014 CO-01 33 25 17 0 17 8 0 64 18 12
2014 CO-02 27 18 6 9 30 6 3 50 43 33
2014 CO-03 10 10 20 60 0 0 0 20 60 10
2011 CO 28 26 17 16 10 2 2 55 27 58
2011 CO-01 58 25 0 0 17 0 0 83 17 12
2011 CO-02 16 38 16 22 6 0 3 55 29 32
2011 CO-03 23 0 38 15 15 8 0 25 33 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 32 11 9 5 0 0 74 15 54
2017 CO-01 33 17 16 17 16 0 0 50 33 12
2017 CO-02 49 35 3 9 3 0 0 85 12 32

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 53 20 16 4 7 0 0 73 11 54
2017 CO-01 33 34 8 0 25 0 0 67 25 12
2017 CO-02 58 15 17 6 3 0 0 74 9 32

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 28 14 11 5 0 0 70 17 54
2017 CO-01 25 25 25 17 8 0 0 50 25 12
2017 CO-02 46 28 14 6 6 0 0 74 12 32
2014 CO 36 28 12 10 14 0 0 64 24 58
2014 CO-01 33 33 8 17 8 0 0 67 25 12
2014 CO-02 39 21 12 6 21 0 0 61 27 33
2014 CO-03 20 50 10 20 0 0 0 70 20 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 10 0 20 20 0 0 60 40 10
2014 CO 31 15 23 23 8 0 0 46 31 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 36 9 23 11 4 0 55 35 53
2017 CO-01 16 25 8 17 17 16 0 49 41 12
2017 CO-02 16 46 6 25 6 0 0 62 32 31
2014 CO 9 24 21 26 17 3 0 34 45 58
2014 CO-01 17 17 42 8 17 0 0 33 25 12
2014 CO-02 3 27 6 39 18 6 0 32 61 33
2014 CO-03 0 20 50 10 20 0 0 20 30 10
2011 CO 28 26 16 14 16 2 0 54 30 58
2011 CO-01 33 33 17 0 17 0 0 67 17 12
2011 CO-02 6 31 13 25 22 3 0 39 48 32
2011 CO-03 69 8 23 0 0 0 0 77 0 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 13 29 15 24 17 2 0 43 42 53
2017 CO-01 8 25 8 25 25 8 0 36 55 12
2017 CO-02 16 30 19 25 10 0 0 46 35 31
2014 CO 9 21 19 14 36 2 0 30 51 58
2014 CO-01 17 8 33 17 25 0 0 25 42 12
2014 CO-02 6 18 12 15 45 3 0 25 63 33
2014 CO-03 0 40 20 10 30 0 0 40 40 10
2011 CO 24 34 5 22 14 0 0 59 36 58
2011 CO-01 42 25 8 17 8 0 0 67 25 12
2011 CO-02 13 34 6 25 22 0 0 47 47 32
2011 CO-03 38 38 0 23 0 0 0 77 23 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 13 14 35 26 4 0 23 63 54
2017 CO-01 8 8 16 25 25 16 0 20 60 12
2017 CO-02 12 9 11 43 25 0 0 21 68 32
2014 CO 5 12 16 35 31 2 0 17 67 58
2014 CO-01 8 0 25 50 17 0 0 8 67 12
2014 CO-02 3 15 12 27 39 3 0 19 69 33
2014 CO-03 0 10 10 50 30 0 0 10 80 10
2011 CO 9 41 14 12 22 2 0 51 35 58
2011 CO-01 17 50 0 8 25 0 0 67 33 12
2011 CO-02 3 34 19 9 31 3 0 39 42 32
2011 CO-03 15 46 15 23 0 0 0 62 23 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 27 11 22 19 2 0 48 41 54
2017 CO-01 8 25 16 25 17 8 0 36 46 12
2017 CO-02 18 32 12 21 15 0 0 51 37 32
2014 CO 14 21 16 16 26 9 0 38 45 58
2014 CO-01 17 8 33 25 17 0 0 25 42 12
2014 CO-02 12 21 6 9 36 15 0 39 54 33
2014 CO-03 10 30 20 30 10 0 0 40 40 10
2011 CO 19 28 14 24 9 7 0 50 35 58
2011 CO-01 17 50 17 0 0 17 0 80 0 12
2011 CO-02 13 22 13 31 16 6 0 37 50 32
2011 CO-03 38 23 15 23 0 0 0 62 23 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 28 13 35 15 0 0 38 50 54
2017 CO-01 8 16 0 50 25 0 0 25 75 12
2017 CO-02 6 29 15 34 15 0 0 36 49 32
2014 CO 3 19 12 29 31 5 0 24 64 58
2014 CO-01 8 8 8 50 25 0 0 17 75 12
2014 CO-02 3 18 9 21 39 9 0 23 67 33
2014 CO-03 0 20 20 40 20 0 0 20 60 10
2011 CO 16 34 7 17 24 2 0 51 42 58
2011 CO-01 8 33 8 25 25 0 0 42 50 12
2011 CO-02 9 34 6 16 31 3 0 45 48 32
2011 CO-03 38 38 8 8 8 0 0 77 15 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 24 43 13 13 7 0 0 67 20 54
2017 CO-01 16 41 25 17 0 0 0 58 17 12
2017 CO-02 25 51 9 6 9 0 0 75 15 32
2014 CO 19 38 19 14 9 2 0 58 23 58
2014 CO-01 17 42 33 0 8 0 0 58 8 12
2014 CO-02 12 42 12 18 12 3 0 56 31 33
2014 CO-03 30 20 30 20 0 0 0 50 20 10
2011 CO 24 43 14 16 3 0 0 67 19 58
2011 CO-01 25 50 8 17 0 0 0 75 17 12
2011 CO-02 19 44 13 19 6 0 0 63 25 32
2011 CO-03 38 31 23 8 0 0 0 69 8 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 42 41 7 2 4 4 0 87 6 54
2017 CO-01 33 51 0 0 8 8 0 91 9 12
2017 CO-02 43 38 12 3 0 3 0 84 3 32
2014 CO 45 31 9 7 7 2 0 77 14 58
2014 CO-01 50 33 0 0 8 8 0 91 9 12
2014 CO-02 39 27 15 12 6 0 0 67 18 33
2014 CO-03 50 40 0 0 10 0 0 90 10 10
2011 CO 40 34 16 7 3 0 0 74 10 58
2011 CO-01 58 17 17 0 8 0 0 75 8 12
2011 CO-02 22 47 16 13 3 0 0 69 16 32
2011 CO-03 62 23 15 0 0 0 0 85 0 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 33 38 7 7 11 4 0 73 19 54
2017 CO-01 25 42 0 0 17 16 0 80 20 12
2017 CO-02 31 42 9 9 9 0 0 72 19 32
2014 CO 26 35 9 14 12 5 0 64 27 58
2014 CO-01 33 25 17 8 0 17 0 70 10 12
2014 CO-02 21 36 3 18 18 3 0 59 38 33
2014 CO-03 20 40 20 10 10 0 0 60 20 10
2011 CO 29 31 22 7 9 2 0 61 16 58
2011 CO-01 33 33 17 0 8 8 0 73 9 12
2011 CO-02 19 34 25 9 13 0 0 53 22 32
2011 CO-03 46 23 23 8 0 0 0 69 8 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 35 38 15 9 4 0 0 72 13 54
2017 CO-01 33 25 17 8 17 0 0 58 25 12
2017 CO-02 34 39 15 12 0 0 0 72 12 32
2014 CO 19 38 14 19 10 0 0 57 29 58
2014 CO-01 17 33 25 17 8 0 0 50 25 12
2014 CO-02 12 36 12 27 12 0 0 48 39 33
2014 CO-03 30 50 10 0 10 0 0 80 10 10
2011 CO 12 41 17 14 14 0 2 54 28 58
2011 CO-01 0 67 25 0 8 0 0 67 8 12
2011 CO-02 9 28 16 22 22 0 3 39 45 32
2011 CO-03 31 46 15 8 0 0 0 77 8 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 16 16 24 22 4 2 35 49 54
2017 CO-01 16 8 16 25 33 0 0 25 59 12
2017 CO-02 15 18 20 25 15 6 0 36 43 32
2014 CO 9 10 21 16 40 5 0 20 58 58
2014 CO-01 8 8 17 25 42 0 0 17 67 12
2014 CO-02 3 12 18 15 42 9 0 17 63 33
2014 CO-03 10 10 30 10 40 0 0 20 50 10
2011 CO 10 14 21 22 19 12 2 28 48 58
2011 CO-01 8 33 8 17 17 17 0 50 40 12
2011 CO-02 3 6 25 25 28 13 0 11 61 32
2011 CO-03 31 8 23 23 0 8 8 45 27 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 67 11 11 4 0 4 4 84 4 54
2017 CO-01 75 25 0 0 0 0 0 100 0 12
2017 CO-02 75 0 9 6 0 6 3 83 7 32
2014 CO 64 14 5 7 3 2 5 83 11 58
2014 CO-01 83 8 8 0 0 0 0 92 0 12
2014 CO-02 49 15 6 12 6 3 9 72 21 33
2014 CO-03 80 20 0 0 0 0 0 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 69 18 2 6 0 2 4 92 6 54
2017 CO-01 67 25 0 9 0 0 0 91 9 12
2017 CO-02 72 12 3 6 0 3 3 90 7 32
2014 CO 64 9 5 7 3 3 9 82 12 58
2014 CO-01 83 8 0 0 0 0 8 100 0 12
2014 CO-02 45 9 9 12 6 6 12 67 22 33
2014 CO-03 100 0 0 0 0 0 0 100 0 10
2011 CO 74 16 5 0 4 2 0 91 4 57
2011 CO-01 92 0 8 0 0 0 0 92 0 12
2011 CO-02 59 25 6 0 6 3 0 87 6 32
2011 CO-03 92 8 0 0 0 0 0 100 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 27 17 24 15 0 0 44 39 54
2017 CO-01 25 16 0 34 25 0 0 41 59 12
2017 CO-02 12 31 23 19 15 0 0 43 34 32
2014 CO 9 26 7 28 31 0 0 35 59 58
2014 CO-01 25 0 0 33 42 0 0 25 75 12
2014 CO-02 3 27 6 27 36 0 0 30 64 33
2014 CO-03 10 40 10 30 10 0 0 50 40 10
2011 CO 21 22 29 17 9 2 0 44 26 58
2011 CO-01 42 8 33 0 17 0 0 50 17 12
2011 CO-02 9 25 28 25 9 3 0 35 35 32
2011 CO-03 31 31 23 15 0 0 0 62 15 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 25 9 24 22 0 0 45 46 54
2017 CO-01 16 25 0 26 33 0 0 41 59 12
2017 CO-02 19 23 15 25 18 0 0 42 43 32
2014 CO 7 16 7 19 48 2 2 23 70 58
2014 CO-01 8 17 0 25 50 0 0 25 75 12
2014 CO-02 3 15 6 18 51 3 3 19 74 33
2014 CO-03 0 20 10 20 50 0 0 20 70 10
2011 CO 10 26 21 24 16 2 2 38 41 58
2011 CO-01 17 33 17 17 17 0 0 50 33 12
2011 CO-02 9 19 16 38 13 3 3 30 53 32
2011 CO-03 8 38 31 0 23 0 0 46 23 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 34 18 24 5 0 0 52 29 54
2017 CO-01 25 9 25 34 8 0 0 33 42 12
2017 CO-02 18 45 12 18 6 0 0 63 25 32

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 41 5 5 5 4 0 83 11 54
2017 CO-01 33 42 0 0 16 8 0 82 18 12
2017 CO-02 37 45 3 9 3 3 0 84 13 32
2014 CO 31 36 19 5 3 5 0 71 9 58
2014 CO-01 33 33 17 0 17 0 0 67 17 12
2014 CO-02 27 33 21 9 0 9 0 67 10 33
2014 CO-03 30 50 20 0 0 0 0 80 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 46 8 11 5 0 0 75 16 54
2017 CO-01 25 51 8 8 8 0 0 75 16 12
2017 CO-02 31 40 11 12 6 0 0 71 18 32
2014 CO 19 36 17 10 17 0 0 55 28 58
2014 CO-01 25 8 25 17 25 0 0 33 42 12
2014 CO-02 15 42 12 9 21 0 0 58 30 33
2014 CO-03 10 50 30 10 0 0 0 60 10 10
2011 CO 38 40 9 2 12 0 0 78 14 58
2011 CO-01 58 17 8 0 17 0 0 75 17 12
2011 CO-02 22 47 13 3 16 0 0 69 19 32
2011 CO-03 54 46 0 0 0 0 0 100 0 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 44 12 7 5 0 0 75 13 54
2017 CO-01 25 34 16 8 16 0 0 59 25 12
2017 CO-02 31 52 8 6 3 0 0 83 9 32
2014 CO 24 36 19 12 9 0 0 60 21 58
2014 CO-01 33 33 25 8 0 0 0 67 8 12
2014 CO-02 18 33 18 15 15 0 0 51 30 33
2014 CO-03 20 50 20 10 0 0 0 70 10 10
2011 CO 43 29 11 9 9 0 0 71 18 56
2011 CO-01 58 17 0 8 17 0 0 75 25 12
2011 CO-02 30 33 17 10 10 0 0 63 20 30
2011 CO-03 54 31 8 8 0 0 0 85 8 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 24 25 24 5 20 2 0 50 26 54
2017 CO-01 25 17 25 0 33 0 0 42 33 12
2017 CO-02 25 29 28 3 12 3 0 56 16 32
2014 CO 7 21 24 28 21 0 0 28 48 58
2014 CO-01 8 8 42 8 33 0 0 17 42 12
2014 CO-02 6 30 6 36 21 0 0 36 58 33
2014 CO-03 0 0 60 30 10 0 0 0 40 10
2011 CO 22 41 9 16 12 0 0 64 28 58
2011 CO-01 42 33 0 8 17 0 0 75 25 12
2011 CO-02 19 34 13 22 13 0 0 53 34 32
2011 CO-03 15 62 8 8 8 0 0 77 15 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 33 19 16 9 0 0 55 26 54
2017 CO-01 25 17 25 25 9 0 0 42 33 12
2017 CO-02 15 46 20 12 6 0 0 61 18 32
2014 CO 10 21 16 29 24 0 0 31 53 58
2014 CO-01 17 0 42 17 25 0 0 17 42 12
2014 CO-02 6 30 0 36 27 0 0 36 64 33
2014 CO-03 0 20 30 30 20 0 0 20 50 10
2011 CO 28 40 7 16 10 0 0 67 26 58
2011 CO-01 42 25 8 8 17 0 0 67 25 12
2011 CO-02 22 38 6 22 13 0 0 59 34 32
2011 CO-03 31 54 8 8 0 0 0 85 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 15 16 21 26 0 0 37 47 54
2017 CO-01 25 9 8 8 50 0 0 34 58 12
2017 CO-02 18 21 21 23 15 0 0 40 39 32
2014 CO 9 12 17 21 38 3 0 21 61 58
2014 CO-01 8 8 42 25 17 0 0 17 42 12
2014 CO-02 9 12 9 18 45 6 0 23 68 33
2014 CO-03 0 10 10 30 50 0 0 10 80 10
2011 CO 14 33 17 10 21 5 0 49 33 58
2011 CO-01 8 58 8 0 25 0 0 67 25 12
2011 CO-02 19 13 25 16 22 6 0 33 40 32
2011 CO-03 8 62 8 0 15 8 0 75 17 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CO 38 29 33 54
2017 CO-01 51 25 25 12
2017 CO-02 32 37 31 32
2014 CO 40 19 41 58
2014 CO-01 42 17 42 12
2014 CO-02 39 18 42 33
2014 CO-03 50 20 30 10
2011 CO 36 29 34 58
2011 CO-01 25 33 42 12
2011 CO-02 41 31 28 32
2011 CO-03 31 23 46 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CO 15 10 56 10 10 0 20
2017 CO-02 19 9 52 0 19 0 10
2014 CO 0 13 43 44 9999 0 23
2014 CO-02 0 15 54 31 9999 0 13
2011 CO 5 19 38 19 9999 19 21
2011 CO-02 8 15 46 15 9999 15 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 42 58 54
2017 CO-01 41 59 12
2017 CO-02 43 57 32
2014 CO 41 59 58
2014 CO-02 58 42 33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CO 83 23
2017 CO-02 79 14
2014 CO 87 24
2014 CO-02 84 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CO 0 23
2017 CO-02 0 14
2014 CO 0 24
2014 CO-02 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CO-02 0 14
2014 CO 0 24
2014 CO-02 0 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CO 0 23
2017 CO-02 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CO 0 23
2017 CO-02 0 14
2014 CO 0 24
2014 CO-02 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 CO 35 23
2017 CO-02 36 14
2014 CO 25 24
2014 CO-02 31 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 CO 57 23
2017 CO-02 57 14
2014 CO 54 24
2014 CO-02 63 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CO 39 23
2014 CO 42 24
2014 CO-02 37 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 CO 26 23
2014 CO 38 24
2014 CO-02 37 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CO 43 23
2017 CO-02 50 14
2014 CO 46 24
2014 CO-02 47 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 CO 0 23
2017 CO-02 0 14
2014 CO 0 24
2014 CO-02 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 CO 0 23
2017 CO-02 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CO 52 23
2017 CO-02 57 14
2014 CO 38 24
2014 CO-02 32 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CO 31 23
2017 CO-02 36 14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CO 39 23
2017 CO-02 36 14
2014 CO 46 24
2014 CO-02 53 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 CO 48 23
2017 CO-02 43 14
2014 CO 21 24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CO 35 23
2014 CO 25 24

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CO 22 23
2014 CO 38 24
2014 CO-02 32 19

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CO-02 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CO 23 22

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CO-02 0 13
2014 CO 0 24
2014 CO-02 0 19

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CO 27 22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 CO 45 22
2017 CO-02 38 13
2014 CO 33 24
2014 CO-02 37 19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CO-02 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CO 50 22
2017 CO-02 46 13
2014 CO 54 24
2014 CO-02 53 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CO 0 22
2017 CO-02 0 13
2014 CO 0 24
2014 CO-02 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CO 64 22
2017 CO-02 54 13
2014 CO 58 24
2014 CO-02 47 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CO 0 22
2017 CO-02 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 100 0 23
2017 CO-02 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 13 11 28 17 19 11 0 28 41 52
2017 CO-01 9 18 37 9 18 9 0 30 30 11
2017 CO-02 16 3 24 22 19 16 0 23 49 31
2014 CO 9 17 29 9 24 10 2 29 37 58
2014 CO-01 8 25 25 0 25 17 0 40 30 12
2014 CO-02 3 18 27 9 33 6 3 23 47 33
2014 CO-03 20 10 30 20 0 20 0 38 25 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 27 21 18 11 4 0 47 30 54
2017 CO-01 16 41 17 17 8 0 0 58 25 12
2017 CO-02 15 21 23 18 15 6 0 39 36 32
2014 CO 19 21 28 9 17 7 0 43 28 58
2014 CO-01 25 33 17 8 8 8 0 64 18 12
2014 CO-02 9 18 24 12 27 9 0 30 43 33
2014 CO-03 40 20 40 0 0 0 0 60 0 10
2011 CO 28 23 28 9 5 7 0 55 15 57
2011 CO-01 50 0 33 0 0 17 0 60 0 12
2011 CO-02 13 19 35 16 10 6 0 34 28 31
2011 CO-03 38 54 8 0 0 0 0 92 0 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 60 6 2 0 0 4 92 2 54
2017 CO-01 33 58 9 0 0 0 0 91 0 12
2017 CO-02 25 63 6 3 0 0 3 90 3 32
2014 CO 22 59 9 7 2 0 2 82 9 58
2014 CO-01 33 33 25 8 0 0 0 67 8 12
2014 CO-02 15 70 3 9 3 0 0 85 12 33
2014 CO-03 30 60 10 0 0 0 0 90 0 10
2011 CO 16 59 7 12 2 2 3 78 15 58
2011 CO-01 17 33 17 25 0 8 0 55 27 12
2011 CO-02 19 63 3 13 0 0 3 84 13 32
2011 CO-03 8 77 8 0 8 0 0 85 8 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 7 15 30 13 7 24 4 30 28 54
2017 CO-01 8 33 16 26 16 0 0 41 42 12
2017 CO-02 6 12 32 12 6 28 3 27 27 32
2014 CO 2 15 29 9 10 28 7 26 29 58
2014 CO-01 8 17 17 8 17 33 0 38 38 12
2014 CO-02 0 18 33 6 12 18 12 26 26 33
2014 CO-03 0 10 30 20 0 40 0 17 33 10
2011 CO 2 12 43 9 0 22 12 21 13 58
2011 CO-01 0 25 50 8 0 17 0 30 10 12
2011 CO-02 3 6 41 13 0 19 19 15 20 32
2011 CO-03 0 15 46 0 0 38 0 25 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 38 30 18 4 0 5 4 76 4 54
2017 CO-01 41 17 34 0 0 8 0 63 0 12
2017 CO-02 40 32 15 6 0 3 3 77 7 32
2014 CO 19 40 16 12 3 10 0 65 17 58
2014 CO-01 33 17 42 0 0 8 0 55 0 12
2014 CO-02 15 45 6 15 6 12 0 69 24 33
2014 CO-03 20 30 20 20 0 10 0 56 22 10
2011 CO 22 33 16 10 5 10 3 64 18 58
2011 CO-01 33 25 17 17 0 8 0 64 18 12
2011 CO-02 16 38 13 9 9 13 3 63 22 32
2011 CO-03 31 31 23 8 0 8 0 67 8 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 23 26 18 4 7 4 46 25 54
2017 CO-01 16 8 42 17 0 16 0 30 20 12
2017 CO-02 19 26 25 18 3 6 3 49 24 32
2014 CO 9 33 22 14 9 14 0 48 26 58
2014 CO-01 25 8 42 17 8 0 0 33 25 12
2014 CO-02 6 33 15 12 12 21 0 50 31 33
2014 CO-03 0 40 30 20 0 10 0 44 22 10
2011 CO 24 21 12 19 7 14 3 54 31 58
2011 CO-01 33 8 17 25 0 17 0 50 30 12
2011 CO-02 13 25 9 22 13 16 3 46 42 32
2011 CO-03 46 23 15 8 0 8 0 75 8 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 16 84 54
2017 CO-02 15 85 32
2014 CO 19 81 58
2014 CO-02 24 76 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 11 11 36 7 4 29 2 32 16 54
2017 CO-01 16 17 34 0 8 25 0 44 11 12
2017 CO-02 9 9 38 9 3 31 0 27 18 32
2014 CO 10 14 28 2 10 29 7 38 19 58
2014 CO-01 8 8 42 0 17 25 0 22 22 12
2014 CO-02 9 12 24 3 12 27 12 35 25 33
2014 CO-03 10 20 30 0 0 40 0 50 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 20 32 29 7 4 8 0 56 12 53
2017 CO-01 25 33 17 8 8 8 0 63 18 12
2017 CO-02 19 22 40 6 3 10 0 46 11 31
2014 CO 17 24 29 5 9 16 0 49 16 58
2014 CO-01 17 25 42 8 8 0 0 42 17 12
2014 CO-02 15 21 24 6 12 21 0 46 23 33
2014 CO-03 20 30 30 0 0 20 0 63 0 10
2011 CO 38 24 12 9 3 14 0 72 14 58
2011 CO-01 58 17 0 0 0 25 0 100 0 12
2011 CO-02 19 28 19 16 6 13 0 54 25 32
2011 CO-03 62 23 8 0 0 8 0 92 0 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 15 26 27 7 26 0 0 40 33 54
2017 CO-01 25 16 41 0 18 0 0 41 18 12
2017 CO-02 12 21 20 12 34 0 0 34 46 32

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 11 22 29 24 15 0 0 33 38 54
2017 CO-01 16 16 34 8 25 0 0 33 33 12
2017 CO-02 12 25 29 21 12 0 0 37 34 32

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 15 15 25 22 24 0 0 29 46 54
2017 CO-01 16 25 8 8 42 0 0 42 50 12
2017 CO-02 15 15 23 25 21 0 0 31 46 32

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 7 17 26 19 29 0 2 24 49 54
2017 CO-01 25 9 16 8 42 0 0 34 50 12
2017 CO-02 3 25 25 20 25 0 3 29 46 32

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 36 20 9 7 0 2 63 17 54
2017 CO-01 41 34 0 16 9 0 0 75 25 12
2017 CO-02 28 39 18 9 3 0 3 68 13 32

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 26 27 20 11 0 0 42 31 54
2017 CO-01 25 25 16 8 25 0 0 50 33 12
2017 CO-02 15 28 35 18 3 0 0 43 21 32

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 22 32 16 11 0 0 40 27 54
2017 CO-01 25 9 16 33 17 0 0 34 50 12
2017 CO-02 18 21 39 12 9 0 0 40 21 32

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 11 15 27 24 24 0 0 26 48 54
2017 CO-01 16 8 9 25 42 0 0 25 66 12
2017 CO-02 9 15 29 28 18 0 0 25 46 32

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 15 32 20 16 17 0 0 47 33 54
2017 CO-01 16 17 16 16 33 0 0 34 50 12
2017 CO-02 12 35 25 15 12 0 0 48 28 32

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 26 24 26 8 17 0 0 50 25 54
2017 CO-01 25 17 16 8 33 0 0 42 42 12
2017 CO-02 25 25 28 11 12 0 0 49 23 32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 66 25 5 0 4 0 0 91 4 54
2017 CO-01 84 8 8 0 0 0 0 92 0 12
2017 CO-02 55 35 6 0 3 0 0 91 3 32

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 12 16 9 9 2 2 64 19 54
2017 CO-01 59 0 0 16 25 0 0 59 41 12
2017 CO-02 46 14 18 9 6 3 3 64 16 32

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 30 9 5 2 0 2 83 7 54
2017 CO-01 75 17 0 8 0 0 0 92 8 12
2017 CO-02 37 42 9 6 3 0 3 81 10 32

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 40 24 16 11 7 2 0 65 19 54
2017 CO-01 58 17 0 8 16 0 0 75 25 12
2017 CO-02 37 21 17 15 6 3 0 60 22 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 48 21 4 0 0 2 26 95 0 54
2017 CO-01 74 0 0 0 0 0 26 100 0 12
2017 CO-02 43 17 3 0 0 3 34 95 0 32

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 64 24 5 0 2 0 6 93 2 54
2017 CO-01 92 0 0 0 0 0 8 100 0 12
2017 CO-02 55 28 8 0 3 0 6 88 3 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 53 19 11 7 5 0 4 75 13 54
2017 CO-01 49 9 8 9 16 0 8 64 27 12
2017 CO-02 46 26 12 9 3 0 3 75 13 32

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 52 33 7 0 4 0 4 89 4 54
2017 CO-01 33 42 8 0 16 0 0 75 16 12
2017 CO-02 60 25 9 0 0 0 6 90 0 32

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 11 20 40 22 7 0 0 31 29 54
2017 CO-01 16 8 25 33 16 0 0 25 50 12
2017 CO-02 9 31 38 18 3 0 0 40 21 32

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 7 27 40 15 11 0 0 26 35 54
2017 CO-01 8 33 26 33 0 0 0 33 41 12
2017 CO-02 0 21 51 9 19 0 0 28 21 32

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 17 35 25 17 4 2 0 53 21 53
2017 CO-01 16 33 9 33 8 0 0 49 42 12
2017 CO-02 15 28 35 15 3 3 0 44 19 32

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 11 33 21 20 15 0 0 44 35 54
2017 CO-01 16 16 25 16 25 0 0 33 42 12
2017 CO-02 9 40 20 25 6 0 0 49 31 32
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 27 73 54
2017 CO-01 42 58 12
2017 CO-02 26 74 32
2014 CO 17 83 58
2014 CO-02 24 76 33

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 55 45 14
2014 CO 70 30 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 16 19 22 7 28 5 2 18 82 54
2017 CO-01 16 8 16 16 26 16 0 20 80 12
2017 CO-02 15 14 25 3 37 3 3 16 84 32

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 34 41
2017 CO-02 35 25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 56 41
2017 CO-02 51 25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 26 41
2017 CO-02 35 25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CO 69 41
2017 CO-02 69 25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CO 17 41
2017 CO-02 20 25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CO 34 41
2017 CO-02 35 25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CO 0 38 28 5 2 27 41
2017 CO-02 0 31 22 8 4 35 25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 12 22 5 27 30 0 5 35 60 41
2017 CO-02 12 23 0 24 37 0 4 37 63 25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 2 5 7 10 69 2 5 8 84 41
2017 CO-02 4 4 4 12 69 4 4 8 87 25
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