2017 Public Service Employee Survey Results for National Film Board of Canada by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 38 47 7 7 0 0 0 85 7 26
2017 Age - 35 - 39 years 28 53 12 7 0 0 0 81 7 32
2017 Age - 40 - 44 years 23 49 14 11 2 0 0 72 13 43
2017 Age - 45 - 49 years 34 50 5 12 0 0 0 83 12 41
2017 Age - 50 - 54 years 22 64 5 9 0 0 0 86 9 43
2017 Age - 55 - 59 years 36 51 6 3 3 0 0 88 6 33
2017 Age - 60 years and over 54 38 0 0 9 0 0 91 9 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 73 23 4 0 0 0 0 96 0 26
2017 Age - 35 - 39 years 50 37 7 6 0 0 0 87 6 32
2017 Age - 40 - 44 years 46 47 2 5 0 0 0 93 5 43
2017 Age - 45 - 49 years 62 33 3 3 0 0 0 94 3 41
2017 Age - 50 - 54 years 53 29 2 8 6 0 2 83 14 42
2017 Age - 55 - 59 years 54 42 0 4 0 0 0 96 4 32
2017 Age - 60 years and over 68 15 17 0 0 0 0 83 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 62 12 11 11 4 0 0 74 15 26
2017 Age - 35 - 39 years 31 41 15 13 0 0 0 72 13 32
2017 Age - 40 - 44 years 45 30 4 14 7 0 0 75 21 43
2017 Age - 45 - 49 years 55 30 0 12 2 0 0 85 15 41
2017 Age - 50 - 54 years 50 30 5 5 9 0 0 81 14 43
2017 Age - 55 - 59 years 39 30 15 9 6 0 0 69 15 33
2017 Age - 60 years and over 78 13 0 9 0 0 0 91 9 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 38 12 4 0 0 0 84 4 26
2017 Age - 35 - 39 years 38 29 16 16 0 0 0 67 16 31
2017 Age - 40 - 44 years 19 43 15 18 5 0 0 62 22 43
2017 Age - 45 - 49 years 34 37 22 2 5 0 0 70 7 41
2017 Age - 50 - 54 years 30 35 16 10 9 0 0 65 19 43
2017 Age - 55 - 59 years 35 53 3 3 6 0 0 88 9 33
2017 Age - 60 years and over 69 31 0 0 0 0 0 100 0 13

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 24 45 23 8 0 0 0 69 8 26
2017 Age - 35 - 39 years 22 35 19 16 9 0 0 56 25 32
2017 Age - 40 - 44 years 12 49 12 16 11 0 0 61 27 43
2017 Age - 45 - 49 years 14 47 15 20 2 0 2 62 23 41
2017 Age - 50 - 54 years 9 36 25 20 10 0 0 45 30 43
2017 Age - 55 - 59 years 11 48 34 3 3 0 0 60 6 33
2017 Age - 60 years and over 31 24 15 16 7 0 7 60 24 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 31 11 0 4 0 0 85 4 26
2017 Age - 35 - 39 years 37 48 6 6 3 0 0 85 9 32
2017 Age - 40 - 44 years 30 51 9 7 2 0 0 82 9 43
2017 Age - 45 - 49 years 59 31 8 2 0 0 0 90 2 41
2017 Age - 50 - 54 years 53 33 10 5 0 0 0 86 5 43
2017 Age - 55 - 59 years 54 43 3 0 0 0 0 97 0 33
2017 Age - 60 years and over 71 20 9 0 0 0 0 91 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 51 27 11 4 7 0 0 78 11 26
2017 Age - 35 - 39 years 50 38 3 10 0 0 0 87 10 32
2017 Age - 40 - 44 years 43 43 4 7 2 0 0 87 9 43
2017 Age - 45 - 49 years 52 36 7 5 0 0 0 88 5 41
2017 Age - 50 - 54 years 51 33 9 7 0 0 0 84 7 43
2017 Age - 55 - 59 years 62 34 3 0 0 0 0 97 0 33
2017 Age - 60 years and over 62 38 0 0 0 0 0 100 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 57 24 7 7 4 0 0 81 11 26
2017 Age - 35 - 39 years 28 53 10 9 0 0 0 81 9 32
2017 Age - 40 - 44 years 31 50 7 7 0 0 5 86 7 42
2017 Age - 45 - 49 years 31 55 10 4 0 0 0 85 4 41
2017 Age - 50 - 54 years 28 43 22 4 0 0 2 74 4 43
2017 Age - 55 - 59 years 31 59 7 0 3 0 0 90 3 33
2017 Age - 60 years and over 47 38 16 0 0 0 0 84 0 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 58 19 16 7 0 0 0 77 7 26
2017 Age - 35 - 39 years 25 53 7 15 0 0 0 78 15 32
2017 Age - 40 - 44 years 33 48 5 9 3 3 0 84 12 43
2017 Age - 45 - 49 years 34 39 13 11 0 0 2 75 12 41
2017 Age - 50 - 54 years 18 31 36 9 4 0 3 50 14 43
2017 Age - 55 - 59 years 31 34 15 8 12 0 0 65 20 33
2017 Age - 60 years and over 54 29 9 9 0 0 0 83 9 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 28 15 16 4 4 19 16 65 11 26
2017 Age - 35 - 39 years 25 35 18 3 12 3 3 64 16 32
2017 Age - 40 - 44 years 29 33 9 14 11 0 5 65 26 43
2017 Age - 45 - 49 years 22 45 15 4 2 0 12 76 8 41
2017 Age - 50 - 54 years 10 42 16 19 7 0 7 56 28 42
2017 Age - 55 - 59 years 18 19 16 14 22 0 12 41 41 33
2017 Age - 60 years and over 40 14 15 9 0 0 23 70 11 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 47 38 7 4 4 0 0 85 7 26
2017 Age - 35 - 39 years 25 57 9 3 6 0 0 82 9 32
2017 Age - 40 - 44 years 27 52 9 7 5 0 0 79 11 43
2017 Age - 45 - 49 years 40 48 3 7 3 0 0 87 10 41
2017 Age - 50 - 54 years 29 55 10 7 0 0 0 84 7 43
2017 Age - 55 - 59 years 42 45 6 6 0 0 0 87 6 33
2017 Age - 60 years and over 48 45 7 0 0 0 0 93 0 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 31 8 15 0 0 0 77 15 26
2017 Age - 35 - 39 years 25 44 18 10 3 0 0 69 13 32
2017 Age - 40 - 44 years 14 49 16 14 7 0 0 63 21 43
2017 Age - 45 - 49 years 22 46 17 9 5 0 0 69 14 41
2017 Age - 50 - 54 years 12 33 30 16 9 0 0 45 25 43
2017 Age - 55 - 59 years 27 35 6 19 12 0 0 62 31 33
2017 Age - 60 years and over 26 57 17 0 0 0 0 83 0 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 54 8 7 0 0 0 85 7 26
2017 Age - 35 - 39 years 18 55 12 9 6 0 0 73 15 32
2017 Age - 40 - 44 years 23 43 16 13 5 0 0 65 18 43
2017 Age - 45 - 49 years 24 48 13 12 2 0 0 73 15 40
2017 Age - 50 - 54 years 12 39 15 27 7 0 0 51 34 42
2017 Age - 55 - 59 years 15 60 15 0 9 0 0 75 9 33
2017 Age - 60 years and over 47 45 0 0 9 0 0 91 9 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 27 15 4 0 0 0 81 4 26
2017 Age - 35 - 39 years 19 59 9 9 3 0 0 78 13 31
2017 Age - 40 - 44 years 28 51 14 5 2 0 0 79 7 43
2017 Age - 45 - 49 years 36 46 13 2 0 3 0 84 2 41
2017 Age - 50 - 54 years 27 46 14 5 9 0 0 72 14 43
2017 Age - 55 - 59 years 30 55 6 3 3 3 0 87 7 33
2017 Age - 60 years and over 54 23 17 0 0 6 0 82 0 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 35 46 7 11 0 0 0 81 11 26
2017 Age - 35 - 39 years 19 57 9 9 6 0 0 76 15 32
2017 Age - 40 - 44 years 21 54 14 4 7 0 0 75 11 43
2017 Age - 45 - 49 years 22 51 14 7 5 0 0 74 12 41
2017 Age - 50 - 54 years 11 52 14 16 7 0 0 63 23 43
2017 Age - 55 - 59 years 26 42 12 9 9 0 0 69 19 33
2017 Age - 60 years and over 38 46 7 9 0 0 0 84 9 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 51 38 7 4 0 0 0 89 4 26
2017 Age - 35 - 39 years 31 50 12 3 3 0 0 82 6 32
2017 Age - 40 - 44 years 38 51 4 2 5 0 0 89 7 43
2017 Age - 45 - 49 years 58 40 2 0 0 0 0 98 0 41
2017 Age - 50 - 54 years 38 51 9 2 0 0 0 89 2 43
2017 Age - 55 - 59 years 47 53 0 0 0 0 0 100 0 33
2017 Age - 60 years and over 64 36 0 0 0 0 0 100 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 32 38 11 19 0 0 0 70 19 26
2017 Age - 35 - 39 years 15 64 6 6 9 0 0 79 15 32
2017 Age - 40 - 44 years 25 59 9 2 5 0 0 84 7 43
2017 Age - 45 - 49 years 28 48 13 5 5 0 0 77 10 41
2017 Age - 50 - 54 years 14 52 14 14 7 0 0 65 21 43
2017 Age - 55 - 59 years 29 49 6 10 6 0 0 78 16 33
2017 Age - 60 years and over 17 43 23 9 9 0 0 60 17 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 43 37 5 11 4 0 0 81 15 26
2017 Age - 35 - 39 years 18 60 9 7 6 0 0 78 13 32
2017 Age - 40 - 44 years 39 47 5 9 0 0 0 86 9 43
2017 Age - 45 - 49 years 32 41 13 10 2 0 2 74 12 41
2017 Age - 50 - 54 years 22 43 23 7 5 0 0 66 12 43
2017 Age - 55 - 59 years 36 50 6 3 3 0 0 87 7 33
2017 Age - 60 years and over 17 59 7 9 9 0 0 76 17 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 39 43 15 0 0 0 4 85 0 26
2017 Age - 35 - 39 years 9 60 13 15 3 0 0 69 18 32
2017 Age - 40 - 44 years 24 42 23 9 2 0 0 65 11 43
2017 Age - 45 - 49 years 22 38 18 14 7 0 0 60 22 41
2017 Age - 50 - 54 years 9 34 28 16 11 0 2 44 28 43
2017 Age - 55 - 59 years 15 66 3 9 6 0 0 81 15 33
2017 Age - 60 years and over 24 43 17 16 0 0 0 67 16 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 55 38 4 4 0 0 0 93 4 26
2017 Age - 35 - 39 years 32 53 9 3 3 0 0 85 6 32
2017 Age - 40 - 44 years 33 47 9 9 2 0 0 79 11 43
2017 Age - 45 - 49 years 45 43 10 2 0 0 0 87 2 41
2017 Age - 50 - 54 years 28 58 10 5 0 0 0 86 5 43
2017 Age - 55 - 59 years 50 40 6 0 3 0 0 90 3 33
2017 Age - 60 years and over 57 29 14 0 0 0 0 86 0 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 42 30 13 4 4 4 4 78 8 26
2017 Age - 35 - 39 years 28 57 3 12 0 0 0 85 12 32
2017 Age - 40 - 44 years 17 43 28 2 9 0 0 60 11 42
2017 Age - 45 - 49 years 30 39 13 9 9 0 0 68 19 41
2017 Age - 50 - 54 years 37 33 7 17 4 0 2 71 22 43
2017 Age - 55 - 59 years 33 28 12 15 12 0 0 61 27 33
2017 Age - 60 years and over 62 17 7 13 0 0 0 79 13 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 11 31 22 16 13 8 0 31 45 26
2017 Age - 35 - 39 years 0 43 36 12 9 0 0 21 43 32
2017 Age - 40 - 44 years 5 40 38 12 0 0 5 12 47 43
2017 Age - 45 - 49 years 2 40 48 2 3 0 5 5 44 41
2017 Age - 50 - 54 years 16 22 36 21 5 0 0 26 38 43
2017 Age - 55 - 59 years 10 25 39 21 6 0 0 26 35 33
2017 Age - 60 years and over 0 9 52 14 9 0 17 27 10 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 8 7 26 16 25 11 7 50 18 26
2017 Age - 35 - 39 years 3 28 37 16 3 10 3 22 36 32
2017 Age - 40 - 44 years 2 25 30 26 14 0 2 41 28 43
2017 Age - 45 - 49 years 5 17 35 29 5 5 5 37 24 40
2017 Age - 50 - 54 years 9 23 42 17 5 2 3 22 34 43
2017 Age - 55 - 59 years 3 3 49 15 20 3 6 39 7 33
2017 Age - 60 years and over 9 9 16 14 0 13 40 30 36 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 22 31 30 0 17 0 0 17 53 26
2017 Age - 35 - 39 years 37 9 35 9 6 0 4 16 48 32
2017 Age - 40 - 44 years 9 35 32 21 2 0 0 24 44 43
2017 Age - 45 - 49 years 10 27 38 18 3 0 5 21 38 40
2017 Age - 50 - 54 years 19 18 36 9 10 0 8 20 40 43
2017 Age - 55 - 59 years 24 34 24 15 3 0 0 18 58 33
2017 Age - 60 years and over 22 7 31 0 0 0 40 0 48 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 8 8 38 19 20 4 4 42 17 26
2017 Age - 35 - 39 years 6 31 32 19 12 0 0 31 37 32
2017 Age - 40 - 44 years 5 23 51 17 3 0 2 20 28 42
2017 Age - 45 - 49 years 3 25 39 26 5 0 2 31 29 39
2017 Age - 50 - 54 years 17 18 32 24 7 2 0 32 36 43
2017 Age - 55 - 59 years 3 15 54 19 8 0 0 27 19 33
2017 Age - 60 years and over 0 7 46 30 9 0 9 42 8 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 12 11 15 19 24 16 4 53 29 26
2017 Age - 35 - 39 years 19 31 32 6 9 0 3 16 52 32
2017 Age - 40 - 44 years 15 36 31 10 3 0 5 13 54 43
2017 Age - 45 - 49 years 17 26 15 32 2 0 7 37 46 41
2017 Age - 50 - 54 years 22 29 23 19 7 0 0 26 51 43
2017 Age - 55 - 59 years 17 34 22 22 6 0 0 27 51 33
2017 Age - 60 years and over 0 22 24 23 9 0 23 40 28 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 0 7 7 27 28 15 16 79 11 26
2017 Age - 35 - 39 years 6 12 18 26 31 3 4 61 20 32
2017 Age - 40 - 44 years 0 22 30 31 13 2 2 45 23 43
2017 Age - 45 - 49 years 2 19 22 20 35 0 2 56 22 41
2017 Age - 50 - 54 years 4 11 23 38 22 2 0 61 16 43
2017 Age - 55 - 59 years 0 12 27 38 17 3 3 59 13 33
2017 Age - 60 years and over 9 6 16 14 17 7 31 51 24 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 11 37 4 21 4 4 27 33 26
2017 Age - 35 - 39 years 19 31 38 12 0 0 0 12 50 32
2017 Age - 40 - 44 years 14 43 32 7 3 0 0 10 58 43
2017 Age - 45 - 49 years 14 31 31 13 6 2 2 19 48 41
2017 Age - 50 - 54 years 24 14 36 14 10 0 3 24 39 43
2017 Age - 55 - 59 years 12 21 55 6 6 0 0 12 33 33
2017 Age - 60 years and over 9 31 45 0 0 0 16 0 47 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 69 16 4 4 7 0 0 85 11 26
2017 Age - 35 - 39 years 41 41 9 9 0 0 0 82 9 32
2017 Age - 40 - 44 years 46 40 7 4 2 0 0 87 7 43
2017 Age - 45 - 49 years 51 37 5 5 2 0 0 88 7 41
2017 Age - 50 - 54 years 44 43 2 11 0 0 0 86 11 43
2017 Age - 55 - 59 years 51 33 7 6 3 0 0 84 9 33
2017 Age - 60 years and over 62 21 9 9 0 0 0 83 9 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 35 18 16 15 0 16 0 64 18 26
2017 Age - 35 - 39 years 6 46 20 6 16 6 0 56 23 32
2017 Age - 40 - 44 years 11 49 16 16 3 2 3 64 19 43
2017 Age - 45 - 49 years 15 42 22 5 8 2 7 62 14 41
2017 Age - 50 - 54 years 12 33 22 21 9 0 3 46 31 43
2017 Age - 55 - 59 years 18 44 13 15 6 0 3 64 22 33
2017 Age - 60 years and over 24 37 17 6 9 7 0 66 16 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 58 30 5 4 4 0 0 88 8 26
2017 Age - 35 - 39 years 27 57 7 9 0 0 0 84 9 32
2017 Age - 40 - 44 years 40 42 7 11 0 0 0 82 11 43
2017 Age - 45 - 49 years 37 46 13 5 0 0 0 83 5 41
2017 Age - 50 - 54 years 23 45 20 7 4 0 0 68 12 43
2017 Age - 55 - 59 years 33 50 3 7 6 0 0 83 13 33
2017 Age - 60 years and over 31 54 15 0 0 0 0 85 0 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 62 15 16 4 4 0 0 77 7 26
2017 Age - 35 - 39 years 24 47 16 13 0 0 0 71 13 32
2017 Age - 40 - 44 years 28 48 16 9 0 0 0 76 9 43
2017 Age - 45 - 49 years 24 51 14 2 8 0 0 75 10 41
2017 Age - 50 - 54 years 25 54 5 14 2 0 0 79 16 43
2017 Age - 55 - 59 years 21 48 13 15 3 0 0 69 18 33
2017 Age - 60 years and over 24 52 9 0 0 6 9 90 0 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 11 7 7 7 12 0 75 17 26
2017 Age - 35 - 39 years 15 37 6 13 6 23 0 68 24 32
2017 Age - 40 - 44 years 19 48 13 4 7 9 0 73 12 43
2017 Age - 45 - 49 years 18 40 18 11 8 5 0 61 20 41
2017 Age - 50 - 54 years 21 36 22 11 5 5 0 60 17 43
2017 Age - 55 - 59 years 17 58 9 10 0 6 0 80 11 33
2017 Age - 60 years and over 31 31 13 0 9 7 9 74 10 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 22 7 19 15 7 28 0 42 31 26
2017 Age - 35 - 39 years 6 25 22 21 7 16 3 38 35 32
2017 Age - 40 - 44 years 5 33 24 16 14 4 5 41 32 43
2017 Age - 45 - 49 years 6 31 13 38 8 2 2 39 48 41
2017 Age - 50 - 54 years 9 22 9 36 17 5 3 33 57 43
2017 Age - 55 - 59 years 15 25 30 18 6 3 3 43 25 33
2017 Age - 60 years and over 17 23 28 9 24 0 0 40 33 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 65 20 4 7 4 0 0 85 11 26
2017 Age - 35 - 39 years 18 66 12 4 0 0 0 84 4 32
2017 Age - 40 - 44 years 40 44 9 5 2 0 0 84 7 43
2017 Age - 45 - 49 years 34 54 8 5 0 0 0 88 5 41
2017 Age - 50 - 54 years 16 64 11 7 2 0 0 79 9 43
2017 Age - 55 - 59 years 42 42 13 0 3 0 0 84 3 33
2017 Age - 60 years and over 38 46 16 0 0 0 0 84 0 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 28 42 19 8 0 4 0 72 9 26
2017 Age - 35 - 39 years 24 54 12 3 7 0 0 78 10 32
2017 Age - 40 - 44 years 24 45 16 9 7 0 0 68 15 43
2017 Age - 45 - 49 years 31 36 19 12 2 0 0 67 14 41
2017 Age - 50 - 54 years 16 38 17 21 7 0 0 55 28 43
2017 Age - 55 - 59 years 26 48 10 9 6 0 0 74 15 33
2017 Age - 60 years and over 40 38 0 6 16 0 0 78 22 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 27 11 0 0 7 0 88 0 26
2017 Age - 35 - 39 years 38 41 12 7 3 0 0 78 10 32
2017 Age - 40 - 44 years 23 59 13 5 0 0 0 82 5 43
2017 Age - 45 - 49 years 35 36 25 5 0 0 0 71 5 41
2017 Age - 50 - 54 years 23 41 20 7 7 2 0 65 14 43
2017 Age - 55 - 59 years 31 47 10 3 7 3 0 80 10 32
2017 Age - 60 years and over 40 38 13 9 0 0 0 78 9 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 26 8 8 0 4 0 84 8 26
2017 Age - 35 - 39 years 32 47 9 12 0 0 0 79 12 32
2017 Age - 40 - 44 years 16 61 18 4 0 0 0 77 4 43
2017 Age - 45 - 49 years 35 41 14 7 3 0 0 76 10 41
2017 Age - 50 - 54 years 23 41 14 14 9 0 0 64 23 43
2017 Age - 55 - 59 years 23 52 3 16 6 0 0 75 22 33
2017 Age - 60 years and over 40 30 15 7 9 0 0 69 16 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 93 4 0 0 4 0 0 96 4 26
2017 Age - 35 - 39 years 63 28 6 3 0 0 0 91 3 32
2017 Age - 40 - 44 years 67 31 0 2 0 0 0 98 2 43
2017 Age - 45 - 49 years 66 24 2 5 0 0 2 93 5 41
2017 Age - 50 - 54 years 70 23 2 2 2 0 0 93 4 43
2017 Age - 55 - 59 years 78 18 3 0 0 0 0 97 0 33
2017 Age - 60 years and over 85 15 0 0 0 0 0 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 65 16 4 4 4 5 4 88 8 26
2017 Age - 35 - 39 years 27 42 27 0 0 0 4 72 0 32
2017 Age - 40 - 44 years 27 47 4 17 0 5 0 78 17 43
2017 Age - 45 - 49 years 48 27 14 2 6 2 0 77 8 41
2017 Age - 50 - 54 years 28 52 10 2 2 3 3 85 5 43
2017 Age - 55 - 59 years 36 28 23 10 3 0 0 64 12 32
2017 Age - 60 years and over 40 29 16 0 9 0 7 74 9 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 58 26 12 4 0 0 0 84 4 26
2017 Age - 35 - 39 years 44 35 12 6 3 0 0 79 9 32
2017 Age - 40 - 44 years 37 48 9 7 0 0 0 85 7 43
2017 Age - 45 - 49 years 47 43 5 2 3 0 0 90 5 41
2017 Age - 50 - 54 years 28 45 18 7 2 0 0 73 9 43
2017 Age - 55 - 59 years 46 41 3 3 6 0 0 87 10 33
2017 Age - 60 years and over 47 23 15 0 9 7 0 75 9 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 73 15 8 4 0 0 0 88 4 26
2017 Age - 35 - 39 years 43 38 6 3 10 0 0 81 13 32
2017 Age - 40 - 44 years 45 39 9 7 0 0 0 84 7 43
2017 Age - 45 - 49 years 47 45 5 3 0 0 0 93 3 41
2017 Age - 50 - 54 years 35 48 9 5 4 0 0 82 9 43
2017 Age - 55 - 59 years 50 34 10 0 7 0 0 84 7 32
2017 Age - 60 years and over 47 29 17 7 0 0 0 76 7 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 62 22 8 8 0 0 0 84 8 26
2017 Age - 35 - 39 years 41 34 9 9 7 0 0 75 16 32
2017 Age - 40 - 44 years 35 43 16 2 5 0 0 78 7 43
2017 Age - 45 - 49 years 37 43 10 7 3 0 0 80 10 41
2017 Age - 50 - 54 years 19 48 18 7 7 0 0 68 14 43
2017 Age - 55 - 59 years 39 44 7 0 9 0 0 84 9 33
2017 Age - 60 years and over 40 38 6 9 7 0 0 78 16 13
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 50 - 54 years 9 9 28 27 27 0 0 17 54 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 28 34 16 4 4 15 0 73 9 26
2017 Age - 35 - 39 years 3 31 39 18 3 6 0 36 23 32
2017 Age - 40 - 44 years 16 42 14 16 4 8 0 63 22 43
2017 Age - 45 - 49 years 18 28 40 7 5 2 0 47 12 41
2017 Age - 50 - 54 years 7 37 27 12 13 5 0 46 26 43
2017 Age - 55 - 59 years 16 24 30 23 3 3 0 42 27 33
2017 Age - 60 years and over 16 24 30 15 9 7 0 43 25 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 31 12 19 11 7 0 54 33 26
2017 Age - 35 - 39 years 6 30 29 13 15 7 0 39 30 32
2017 Age - 40 - 44 years 9 36 18 30 7 0 0 45 37 43
2017 Age - 45 - 49 years 12 22 41 17 7 0 0 34 24 41
2017 Age - 50 - 54 years 7 33 31 17 13 0 0 39 29 43
2017 Age - 55 - 59 years 3 42 25 21 9 0 0 45 31 33
2017 Age - 60 years and over 16 35 33 9 9 0 0 50 17 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 16 27 20 15 11 11 0 48 29 26
2017 Age - 35 - 39 years 3 30 31 19 9 7 0 36 30 32
2017 Age - 40 - 44 years 7 25 19 39 9 0 0 33 48 43
2017 Age - 45 - 49 years 7 25 37 24 7 0 0 32 31 41
2017 Age - 50 - 54 years 2 11 44 30 11 2 0 13 42 43
2017 Age - 55 - 59 years 3 32 26 31 6 3 0 35 38 33
2017 Age - 60 years and over 16 16 53 0 9 7 0 33 9 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 24 19 28 15 11 4 0 44 27 26
2017 Age - 35 - 39 years 3 44 21 12 6 13 0 55 21 32
2017 Age - 40 - 44 years 10 38 11 25 11 5 0 50 38 43
2017 Age - 45 - 49 years 12 14 39 24 7 2 0 27 32 41
2017 Age - 50 - 54 years 4 28 19 21 23 5 0 34 46 43
2017 Age - 55 - 59 years 5 36 24 26 6 3 0 43 33 33
2017 Age - 60 years and over 16 45 9 7 17 6 0 65 26 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 23 31 24 19 4 0 0 54 22 26
2017 Age - 35 - 39 years 0 40 32 16 12 0 0 40 28 32
2017 Age - 40 - 44 years 5 33 18 32 9 2 0 39 43 43
2017 Age - 45 - 49 years 10 24 28 31 7 0 0 34 38 41
2017 Age - 50 - 54 years 0 36 32 17 15 0 0 36 32 43
2017 Age - 55 - 59 years 0 29 30 17 21 3 0 30 39 33
2017 Age - 60 years and over 16 24 29 23 9 0 0 40 31 13
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 43 19 7 0 0 0 73 7 26
2017 Age - 35 - 39 years 19 40 23 16 3 0 0 59 19 32
2017 Age - 40 - 44 years 12 51 14 19 4 0 0 63 23 43
2017 Age - 45 - 49 years 25 47 14 12 2 0 0 72 14 41
2017 Age - 50 - 54 years 2 47 35 11 4 0 0 49 16 43
2017 Age - 55 - 59 years 15 50 10 22 3 0 0 65 25 33
2017 Age - 60 years and over 31 31 22 9 0 7 0 67 9 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 41 19 4 0 5 0 76 4 25
2017 Age - 35 - 39 years 12 62 13 3 0 10 0 82 3 32
2017 Age - 40 - 44 years 26 61 4 6 0 3 0 89 7 43
2017 Age - 45 - 49 years 27 48 18 5 0 0 2 77 5 41
2017 Age - 50 - 54 years 13 54 24 7 0 3 0 69 7 43
2017 Age - 55 - 59 years 23 46 17 6 0 9 0 75 7 33
2017 Age - 60 years and over 24 60 7 9 0 0 0 84 9 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 41 28 16 11 0 4 0 71 12 26
2017 Age - 35 - 39 years 16 59 7 12 6 0 0 75 18 32
2017 Age - 40 - 44 years 21 44 14 10 4 7 0 69 15 43
2017 Age - 45 - 49 years 22 47 12 12 5 2 0 71 17 41
2017 Age - 50 - 54 years 13 47 7 21 9 0 3 61 31 43
2017 Age - 55 - 59 years 11 56 15 13 3 3 0 69 16 33
2017 Age - 60 years and over 9 45 17 13 9 7 0 58 24 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 43 19 15 7 8 7 0 67 17 26
2017 Age - 35 - 39 years 19 50 6 15 0 6 3 77 17 32
2017 Age - 40 - 44 years 16 63 11 7 2 0 0 80 9 43
2017 Age - 45 - 49 years 25 46 18 9 3 0 0 70 12 41
2017 Age - 50 - 54 years 9 50 18 10 4 7 3 65 15 43
2017 Age - 55 - 59 years 18 39 15 22 3 3 0 59 25 33
2017 Age - 60 years and over 9 52 17 15 0 7 0 66 16 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 20 15 7 7 19 0 63 18 26
2017 Age - 35 - 39 years 6 30 25 19 3 17 0 44 26 32
2017 Age - 40 - 44 years 17 35 18 14 9 4 2 56 25 43
2017 Age - 45 - 49 years 13 19 24 34 7 0 2 33 42 41
2017 Age - 50 - 54 years 4 38 23 19 8 7 0 45 30 43
2017 Age - 55 - 59 years 9 35 20 12 10 12 3 51 26 32
2017 Age - 60 years and over 9 30 31 15 9 7 0 41 25 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 69 26 5 0 0 0 0 95 0 26
2017 Age - 35 - 39 years 32 44 9 12 0 3 0 78 13 32
2017 Age - 40 - 44 years 39 45 2 13 0 0 0 84 13 43
2017 Age - 45 - 49 years 46 37 7 8 2 0 0 82 10 41
2017 Age - 50 - 54 years 42 46 5 7 0 0 0 88 7 43
2017 Age - 55 - 59 years 39 46 7 6 0 0 3 87 6 33
2017 Age - 60 years and over 50 42 9 0 0 0 0 91 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 66 19 0 0 0 16 0 100 0 26
2017 Age - 35 - 39 years 43 44 6 0 0 7 0 93 0 32
2017 Age - 40 - 44 years 47 36 3 9 0 2 2 87 10 43
2017 Age - 45 - 49 years 46 47 5 2 0 0 0 93 2 41
2017 Age - 50 - 54 years 41 32 14 5 3 5 0 77 8 43
2017 Age - 55 - 59 years 39 49 13 0 0 0 0 87 0 33
2017 Age - 60 years and over 55 29 9 0 0 7 0 91 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 16 23 28 19 4 11 0 44 25 26
2017 Age - 35 - 39 years 6 37 16 28 9 3 0 44 39 32
2017 Age - 40 - 44 years 16 30 16 22 13 2 0 47 36 43
2017 Age - 45 - 49 years 5 31 18 31 11 2 2 37 45 41
2017 Age - 50 - 54 years 0 38 29 19 14 0 0 38 33 43
2017 Age - 55 - 59 years 3 31 42 17 3 3 0 35 21 33
2017 Age - 60 years and over 17 43 24 9 0 7 0 65 9 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 16 31 15 16 7 15 0 55 27 26
2017 Age - 35 - 39 years 7 21 29 16 25 3 0 28 42 32
2017 Age - 40 - 44 years 12 19 23 26 20 0 0 31 47 43
2017 Age - 45 - 49 years 5 30 25 24 12 0 5 36 37 41
2017 Age - 50 - 54 years 0 30 25 24 21 0 0 30 45 43
2017 Age - 55 - 59 years 5 27 21 20 21 3 3 34 44 33
2017 Age - 60 years and over 9 38 16 15 0 0 23 61 19 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 11 48 19 15 0 8 0 64 16 26
2017 Age - 35 - 39 years 9 43 22 6 12 7 0 56 20 32
2017 Age - 40 - 44 years 9 51 26 9 2 3 0 62 11 43
2017 Age - 45 - 49 years 17 37 27 12 5 2 0 55 17 41
2017 Age - 50 - 54 years 2 54 30 9 2 0 3 57 12 43
2017 Age - 55 - 59 years 8 52 24 7 6 0 3 62 14 33
2017 Age - 60 years and over 9 53 30 9 0 0 0 62 9 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 20 11 15 0 0 0 74 15 26
2017 Age - 35 - 39 years 25 59 10 6 0 0 0 84 6 32
2017 Age - 40 - 44 years 24 49 9 14 2 3 0 74 17 43
2017 Age - 45 - 49 years 32 51 12 2 2 0 0 83 5 41
2017 Age - 50 - 54 years 25 46 18 5 7 0 0 71 11 43
2017 Age - 55 - 59 years 28 47 22 0 3 0 0 75 3 33
2017 Age - 60 years and over 24 52 24 0 0 0 0 76 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 61 8 16 15 0 0 0 69 15 26
2017 Age - 35 - 39 years 28 54 6 12 0 0 0 82 12 32
2017 Age - 40 - 44 years 24 51 12 14 0 0 0 74 14 43
2017 Age - 45 - 49 years 32 59 7 2 0 0 0 90 2 41
2017 Age - 50 - 54 years 20 56 10 8 5 2 0 77 13 43
2017 Age - 55 - 59 years 23 68 6 3 0 0 0 91 3 33
2017 Age - 60 years and over 16 67 9 9 0 0 0 83 9 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 63 34 0 4 0 0 0 96 4 26
2017 Age - 35 - 39 years 29 53 19 0 0 0 0 81 0 32
2017 Age - 40 - 44 years 30 63 2 2 3 0 0 93 5 43
2017 Age - 45 - 49 years 32 61 5 3 0 0 0 93 3 41
2017 Age - 50 - 54 years 23 66 5 4 2 0 0 89 7 43
2017 Age - 55 - 59 years 35 59 0 6 0 0 0 94 6 33
2017 Age - 60 years and over 31 52 17 0 0 0 0 83 0 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 51 31 11 4 4 0 0 81 7 26
2017 Age - 35 - 39 years 18 50 16 9 6 0 0 68 15 32
2017 Age - 40 - 44 years 21 53 11 14 0 0 0 75 14 43
2017 Age - 45 - 49 years 25 40 24 7 5 0 0 65 12 41
2017 Age - 50 - 54 years 13 37 38 9 2 0 0 51 11 43
2017 Age - 55 - 59 years 26 50 15 9 0 0 0 75 9 33
2017 Age - 60 years and over 31 36 26 0 0 7 0 72 0 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 51 34 7 7 0 0 0 85 7 26
2017 Age - 35 - 39 years 18 53 23 3 3 0 0 71 6 32
2017 Age - 40 - 44 years 17 60 9 14 0 0 0 77 14 43
2017 Age - 45 - 49 years 20 47 22 12 0 0 0 66 12 41
2017 Age - 50 - 54 years 11 45 26 16 2 0 0 56 18 43
2017 Age - 55 - 59 years 15 54 19 12 0 0 0 69 12 33
2017 Age - 60 years and over 40 36 17 0 0 7 0 82 0 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 48 34 11 0 4 4 0 85 4 26
2017 Age - 35 - 39 years 34 42 12 6 3 3 0 78 9 32
2017 Age - 40 - 44 years 31 42 14 7 4 2 0 75 12 43
2017 Age - 45 - 49 years 32 23 25 2 5 11 0 63 8 41
2017 Age - 50 - 54 years 14 48 16 12 2 5 2 67 16 43
2017 Age - 55 - 59 years 41 30 13 10 0 6 0 76 10 33
2017 Age - 60 years and over 38 38 17 0 0 7 0 82 0 13
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Age - 30 - 34 years 15 58 27 26
2017 Age - 35 - 39 years 15 64 21 32
2017 Age - 40 - 44 years 13 49 37 43
2017 Age - 45 - 49 years 5 71 24 41
2017 Age - 50 - 54 years 5 62 33 42
2017 Age - 55 - 59 years 15 72 12 33
2017 Age - 60 years and over 41 52 7 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 35 - 39 years 22 78 32
2017 Age - 40 - 44 years 12 88 43
2017 Age - 45 - 49 years 12 88 41
2017 Age - 50 - 54 years 13 87 43

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 27 4 8 7 4 50 0 61 22 26
2017 Age - 35 - 39 years 6 19 22 16 0 25 12 40 26 32
2017 Age - 40 - 44 years 0 32 20 12 0 31 5 50 18 43
2017 Age - 45 - 49 years 11 22 22 2 7 26 10 51 15 41
2017 Age - 50 - 54 years 7 18 25 11 14 25 0 33 33 43
2017 Age - 55 - 59 years 9 33 20 15 0 15 9 55 19 33
2017 Age - 60 years and over 16 31 24 0 9 21 0 59 11 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 34 23 16 4 7 16 0 68 13 26
2017 Age - 35 - 39 years 6 47 16 9 6 13 3 63 18 32
2017 Age - 40 - 44 years 14 44 25 9 0 7 0 63 10 43
2017 Age - 45 - 49 years 18 46 19 0 7 9 0 71 8 41
2017 Age - 50 - 54 years 7 45 21 7 7 15 0 60 16 43
2017 Age - 55 - 59 years 15 43 16 20 0 6 0 62 21 33
2017 Age - 60 years and over 16 47 16 0 9 13 0 72 10 13
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 7 39 12 27 4 7 4 52 35 26
2017 Age - 35 - 39 years 12 35 23 18 9 0 3 48 28 32
2017 Age - 40 - 44 years 15 43 13 14 2 2 11 66 19 43
2017 Age - 45 - 49 years 16 35 25 14 0 2 7 57 16 41
2017 Age - 50 - 54 years 10 60 12 7 0 0 12 79 8 43
2017 Age - 55 - 59 years 15 59 13 3 0 0 11 82 3 33
2017 Age - 60 years and over 16 69 9 7 0 0 0 84 7 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 7 11 11 11 0 52 7 45 27 26
2017 Age - 35 - 39 years 6 15 38 3 9 26 3 30 17 32
2017 Age - 40 - 44 years 10 23 25 9 2 24 7 48 16 42
2017 Age - 45 - 49 years 12 16 30 8 2 26 5 42 14 41
2017 Age - 50 - 54 years 2 43 30 5 5 12 4 53 11 43
2017 Age - 55 - 59 years 3 49 22 6 0 14 6 65 7 33
2017 Age - 60 years and over 9 44 33 0 0 6 9 62 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 29 36 0 4 0 28 4 94 6 25
2017 Age - 35 - 39 years 15 41 15 6 3 16 3 70 11 32
2017 Age - 40 - 44 years 19 33 24 4 2 9 8 63 8 43
2017 Age - 45 - 49 years 39 29 10 5 2 7 7 80 9 41
2017 Age - 50 - 54 years 10 48 23 5 2 2 10 66 8 43
2017 Age - 55 - 59 years 30 40 10 0 0 6 14 88 0 33
2017 Age - 60 years and over 31 47 9 0 0 13 0 90 0 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 24 23 4 7 4 34 4 76 18 26
2017 Age - 35 - 39 years 3 37 16 6 3 32 3 61 14 32
2017 Age - 40 - 44 years 10 37 25 2 0 17 8 63 3 43
2017 Age - 45 - 49 years 23 34 18 5 3 12 7 69 9 41
2017 Age - 50 - 54 years 5 48 27 2 4 5 8 61 8 43
2017 Age - 55 - 59 years 17 31 29 3 0 6 14 60 4 33
2017 Age - 60 years and over 16 47 16 0 9 13 0 72 10 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 60 years and over 0 100 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 7 12 0 7 50 4 58 16 26
2017 Age - 35 - 39 years 0 22 22 6 0 38 12 44 12 32
2017 Age - 40 - 44 years 0 25 27 2 4 38 3 43 11 43
2017 Age - 45 - 49 years 12 21 23 2 2 29 10 55 7 41
2017 Age - 50 - 54 years 12 21 21 7 5 30 5 50 18 43
2017 Age - 55 - 59 years 9 40 16 0 0 23 12 75 0 33
2017 Age - 60 years and over 9 47 23 0 9 13 0 64 10 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 19 8 7 4 15 0 77 13 26
2017 Age - 35 - 39 years 6 53 12 6 0 19 3 76 8 32
2017 Age - 40 - 44 years 10 50 25 4 0 10 0 67 5 43
2017 Age - 45 - 49 years 27 44 17 2 2 7 0 76 5 41
2017 Age - 50 - 54 years 16 38 19 5 7 16 0 64 14 43
2017 Age - 55 - 59 years 27 49 15 0 0 9 0 83 0 33
2017 Age - 60 years and over 16 54 9 0 9 13 0 80 10 13
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 15 31 19 7 8 0 37 29 26
2017 Age - 35 - 39 years 22 50 16 6 7 0 0 71 13 32
2017 Age - 40 - 44 years 25 28 21 11 12 0 2 54 24 43
2017 Age - 45 - 49 years 27 30 18 16 7 0 2 58 24 41
2017 Age - 50 - 54 years 28 34 21 4 7 0 5 66 12 43
2017 Age - 55 - 59 years 38 20 32 10 0 0 0 58 10 33
2017 Age - 60 years and over 63 7 16 0 0 7 7 82 0 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 23 19 8 19 8 4 48 31 26
2017 Age - 35 - 39 years 12 25 21 33 9 0 0 37 42 32
2017 Age - 40 - 44 years 8 13 45 25 9 0 0 21 34 43
2017 Age - 45 - 49 years 10 33 28 18 12 0 0 43 30 41
2017 Age - 50 - 54 years 7 16 39 22 16 0 0 24 38 43
2017 Age - 55 - 59 years 9 29 27 15 20 0 0 37 35 33
2017 Age - 60 years and over 9 33 38 21 0 0 0 41 21 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 16 34 15 8 19 4 4 54 30 26
2017 Age - 35 - 39 years 6 31 15 29 19 0 0 37 48 32
2017 Age - 40 - 44 years 12 29 40 17 2 0 0 42 19 42
2017 Age - 45 - 49 years 12 37 33 15 3 0 0 49 18 40
2017 Age - 50 - 54 years 12 26 31 20 11 0 0 39 30 43
2017 Age - 55 - 59 years 9 42 19 22 5 0 3 52 28 32
2017 Age - 60 years and over 9 33 45 7 7 0 0 41 14 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 35 7 11 12 19 8 7 50 37 26
2017 Age - 35 - 39 years 3 24 23 32 19 0 0 27 50 32
2017 Age - 40 - 44 years 10 22 37 18 13 0 0 32 31 43
2017 Age - 45 - 49 years 12 23 27 16 22 0 0 35 38 41
2017 Age - 50 - 54 years 14 15 31 27 13 0 0 29 40 43
2017 Age - 55 - 59 years 25 15 19 25 16 0 0 40 41 33
2017 Age - 60 years and over 24 24 14 7 6 0 24 64 18 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 40 26 4 8 0 11 11 85 11 26
2017 Age - 35 - 39 years 15 50 23 9 0 0 3 68 9 32
2017 Age - 40 - 44 years 33 35 18 9 4 0 0 68 13 43
2017 Age - 45 - 49 years 27 38 18 7 2 0 7 71 10 40
2017 Age - 50 - 54 years 24 27 19 19 4 0 7 54 26 43
2017 Age - 55 - 59 years 27 26 14 9 14 0 9 58 26 33
2017 Age - 60 years and over 31 16 16 7 0 6 24 67 10 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 27 7 4 8 4 4 79 13 26
2017 Age - 35 - 39 years 25 28 23 18 6 0 0 53 25 32
2017 Age - 40 - 44 years 21 31 29 19 0 0 0 52 19 43
2017 Age - 45 - 49 years 30 38 21 10 2 0 0 67 12 40
2017 Age - 50 - 54 years 21 36 25 10 6 0 2 58 16 43
2017 Age - 55 - 59 years 33 28 21 10 8 0 0 61 18 33
2017 Age - 60 years and over 33 14 38 9 0 0 7 50 9 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 36 15 15 4 8 4 62 21 26
2017 Age - 35 - 39 years 9 44 31 10 6 0 0 53 16 32
2017 Age - 40 - 44 years 14 38 35 7 7 0 0 52 13 43
2017 Age - 45 - 49 years 22 26 35 7 8 0 2 49 15 40
2017 Age - 50 - 54 years 11 40 24 16 10 0 0 51 25 43
2017 Age - 55 - 59 years 17 40 39 0 3 0 0 58 3 33
2017 Age - 60 years and over 23 37 16 9 9 0 7 65 18 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 15 25 31 11 11 8 0 43 24 26
2017 Age - 35 - 39 years 9 35 32 19 6 0 0 44 25 32
2017 Age - 40 - 44 years 10 28 33 13 16 0 0 38 30 43
2017 Age - 45 - 49 years 12 25 37 18 7 0 0 38 25 40
2017 Age - 50 - 54 years 7 32 24 22 15 0 0 39 37 43
2017 Age - 55 - 59 years 14 17 40 23 6 0 0 31 29 33
2017 Age - 60 years and over 34 14 38 7 0 0 7 52 8 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 24 31 34 0 4 8 0 59 4 26
2017 Age - 35 - 39 years 9 41 21 19 6 0 4 52 26 32
2017 Age - 40 - 44 years 15 40 16 25 4 0 0 55 29 43
2017 Age - 45 - 49 years 18 35 25 15 5 0 2 54 20 40
2017 Age - 50 - 54 years 10 24 28 29 9 0 0 34 38 43
2017 Age - 55 - 59 years 20 31 24 22 3 0 0 51 25 33
2017 Age - 60 years and over 33 30 15 7 9 0 7 67 17 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 39 11 4 7 8 0 76 12 26
2017 Age - 35 - 39 years 15 31 32 9 13 0 0 46 22 32
2017 Age - 40 - 44 years 19 26 31 14 7 0 3 46 22 43
2017 Age - 45 - 49 years 20 30 35 12 2 0 0 50 15 40
2017 Age - 50 - 54 years 11 25 29 16 13 0 5 39 31 43
2017 Age - 55 - 59 years 18 31 33 12 6 0 0 49 18 33
2017 Age - 60 years and over 24 31 17 20 0 0 7 60 22 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 50 26 16 8 0 0 0 76 8 26
2017 Age - 35 - 39 years 47 22 22 6 3 0 0 69 9 32
2017 Age - 40 - 44 years 52 21 11 9 7 0 0 73 16 43
2017 Age - 45 - 49 years 50 28 10 5 5 0 2 79 10 41
2017 Age - 50 - 54 years 44 22 23 0 7 0 5 69 7 43
2017 Age - 55 - 59 years 50 26 12 6 6 0 0 76 12 33
2017 Age - 60 years and over 55 22 9 7 0 0 7 83 8 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 74 15 4 4 4 0 0 89 8 26
2017 Age - 35 - 39 years 56 15 13 6 7 0 3 74 13 32
2017 Age - 40 - 44 years 63 21 7 5 2 0 2 86 7 43
2017 Age - 45 - 49 years 75 20 0 0 3 0 2 97 3 41
2017 Age - 50 - 54 years 67 18 7 0 2 3 2 90 2 43
2017 Age - 55 - 59 years 67 19 9 0 3 0 3 88 3 33
2017 Age - 60 years and over 84 9 0 0 0 0 7 100 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 54 27 8 4 4 0 4 84 8 26
2017 Age - 35 - 39 years 34 32 13 15 6 0 0 65 21 32
2017 Age - 40 - 44 years 59 18 11 9 2 0 0 77 12 43
2017 Age - 45 - 49 years 51 21 20 3 3 0 2 74 6 41
2017 Age - 50 - 54 years 37 30 17 7 9 0 0 67 16 43
2017 Age - 55 - 59 years 49 21 18 7 3 0 3 71 10 33
2017 Age - 60 years and over 70 24 6 0 0 0 0 94 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 58 22 12 0 8 0 0 81 8 26
2017 Age - 35 - 39 years 43 32 0 9 13 0 3 77 23 32
2017 Age - 40 - 44 years 38 37 16 4 0 0 4 79 5 43
2017 Age - 45 - 49 years 48 32 14 0 3 0 2 83 3 41
2017 Age - 50 - 54 years 42 32 14 7 5 0 0 74 12 43
2017 Age - 55 - 59 years 51 24 19 3 0 0 3 77 4 33
2017 Age - 60 years and over 85 9 6 0 0 0 0 94 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 12 9 4 0 0 29 82 6 24
2017 Age - 35 - 39 years 41 12 3 9 3 0 32 78 18 32
2017 Age - 40 - 44 years 57 13 7 0 0 0 23 91 0 43
2017 Age - 45 - 49 years 50 12 7 0 3 0 29 86 4 41
2017 Age - 50 - 54 years 43 11 4 5 5 0 33 80 14 43
2017 Age - 55 - 59 years 40 24 3 6 3 0 24 85 12 33
2017 Age - 60 years and over 74 17 0 0 0 0 9 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 62 19 8 4 0 0 8 87 4 26
2017 Age - 35 - 39 years 53 16 9 6 3 0 13 79 11 32
2017 Age - 40 - 44 years 56 23 9 2 0 0 9 87 3 42
2017 Age - 45 - 49 years 64 21 3 0 0 0 12 97 0 41
2017 Age - 50 - 54 years 66 13 9 2 2 0 8 85 5 43
2017 Age - 55 - 59 years 57 28 6 0 0 3 6 93 0 33
2017 Age - 60 years and over 84 16 0 0 0 0 0 100 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 58 7 16 8 7 0 4 68 16 26
2017 Age - 35 - 39 years 34 32 19 3 9 0 3 67 12 32
2017 Age - 40 - 44 years 49 23 17 9 2 0 0 72 12 43
2017 Age - 45 - 49 years 55 31 7 0 2 0 5 90 2 41
2017 Age - 50 - 54 years 60 21 12 0 2 2 2 85 2 43
2017 Age - 55 - 59 years 73 18 6 0 0 0 3 93 0 33
2017 Age - 60 years and over 70 7 0 7 0 0 16 92 8 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 46 22 28 0 0 0 4 71 0 26
2017 Age - 35 - 39 years 47 15 19 12 3 0 3 64 16 32
2017 Age - 40 - 44 years 60 12 26 2 0 0 0 72 2 43
2017 Age - 45 - 49 years 63 22 8 2 0 0 5 89 2 41
2017 Age - 50 - 54 years 53 18 25 2 0 0 2 73 2 43
2017 Age - 55 - 59 years 60 18 19 3 0 0 0 78 3 33
2017 Age - 60 years and over 77 14 0 9 0 0 0 91 9 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 4 39 34 16 0 4 4 46 17 26
2017 Age - 35 - 39 years 9 25 38 13 15 0 0 35 28 32
2017 Age - 40 - 44 years 5 31 49 16 0 0 0 36 16 43
2017 Age - 45 - 49 years 10 19 56 12 3 0 0 29 15 41
2017 Age - 50 - 54 years 2 23 43 27 4 0 0 26 31 43
2017 Age - 55 - 59 years 12 21 49 9 9 0 0 33 18 33
2017 Age - 60 years and over 24 23 38 0 9 7 0 50 9 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 4 12 31 45 5 0 4 52 16 26
2017 Age - 35 - 39 years 13 21 29 35 3 0 0 38 34 32
2017 Age - 40 - 44 years 5 14 59 18 5 0 0 23 18 43
2017 Age - 45 - 49 years 5 15 44 25 10 0 0 35 20 41
2017 Age - 50 - 54 years 2 32 25 29 12 0 0 41 34 42
2017 Age - 55 - 59 years 0 26 46 18 9 0 0 28 26 33
2017 Age - 60 years and over 0 7 55 31 0 0 7 34 8 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 19 38 12 11 7 12 0 65 21 26
2017 Age - 35 - 39 years 3 35 16 15 15 16 0 45 36 32
2017 Age - 40 - 44 years 5 40 27 21 7 0 0 45 28 42
2017 Age - 45 - 49 years 9 16 38 23 7 7 0 27 32 40
2017 Age - 50 - 54 years 5 33 41 11 9 2 0 38 20 43
2017 Age - 55 - 59 years 3 41 31 22 3 0 0 45 25 33
2017 Age - 60 years and over 9 45 26 0 0 21 0 68 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 31 34 16 4 7 8 0 71 12 26
2017 Age - 35 - 39 years 3 46 23 16 13 0 0 49 29 32
2017 Age - 40 - 44 years 15 34 16 32 3 0 0 49 35 43
2017 Age - 45 - 49 years 13 38 20 22 8 0 0 51 29 41
2017 Age - 50 - 54 years 5 24 37 23 12 0 0 28 34 43
2017 Age - 55 - 59 years 8 52 13 20 6 0 0 60 26 33
2017 Age - 60 years and over 24 29 24 0 16 0 7 57 17 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 35 - 39 years 15 85 32
2017 Age - 40 - 44 years 12 88 43
2017 Age - 45 - 49 years 15 85 41
2017 Age - 60 years and over 0 100 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 27 11 19 15 20 8 0 29 71 26
2017 Age - 35 - 39 years 40 22 19 7 6 7 0 43 57 32
2017 Age - 40 - 44 years 37 18 33 8 0 5 0 38 62 43
2017 Age - 45 - 49 years 55 15 13 7 3 5 2 60 40 41
2017 Age - 50 - 54 years 56 19 8 7 4 5 2 60 40 43
2017 Age - 55 - 59 years 76 9 6 10 0 0 0 76 24 33
2017 Age - 60 years and over 60 17 14 9 0 0 0 60 40 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 35 17
2017 Age - 35 - 39 years 11 17
2017 Age - 40 - 44 years 20 24
2017 Age - 45 - 49 years 20 15
2017 Age - 50 - 54 years 0 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 41 17
2017 Age - 35 - 39 years 34 17
2017 Age - 40 - 44 years 29 24
2017 Age - 45 - 49 years 32 15
2017 Age - 50 - 54 years 19 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 24 17
2017 Age - 35 - 39 years 18 17
2017 Age - 40 - 44 years 8 24
2017 Age - 45 - 49 years 14 15
2017 Age - 50 - 54 years 0 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 24 17
2017 Age - 35 - 39 years 41 17
2017 Age - 40 - 44 years 34 24
2017 Age - 45 - 49 years 48 15
2017 Age - 50 - 54 years 0 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 11 17
2017 Age - 35 - 39 years 24 17
2017 Age - 40 - 44 years 4 24
2017 Age - 45 - 49 years 28 15
2017 Age - 50 - 54 years 6 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Age - 30 - 34 years 35 17
2017 Age - 35 - 39 years 30 17
2017 Age - 40 - 44 years 21 24
2017 Age - 45 - 49 years 39 15
2017 Age - 50 - 54 years 81 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Age - 30 - 34 years 6 64 25 6 0 0 17
2017 Age - 35 - 39 years 0 83 11 0 6 0 17
2017 Age - 40 - 44 years 12 68 11 4 0 5 25
2017 Age - 45 - 49 years 6 71 8 0 0 14 14
2017 Age - 50 - 54 years 27 42 19 0 6 6 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 23 35 6 0 17 7 12 72 21 17
2017 Age - 35 - 39 years 0 58 11 12 6 0 13 66 21 17
2017 Age - 40 - 44 years 4 48 13 5 15 4 12 61 23 25
2017 Age - 45 - 49 years 27 20 14 20 0 14 6 58 25 15
2017 Age - 50 - 54 years 11 7 17 6 25 0 34 27 47 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 6 11 12 11 59 0 0 17 70 17
2017 Age - 35 - 39 years 0 17 35 18 11 0 18 21 36 17
2017 Age - 40 - 44 years 0 21 16 16 15 16 16 31 46 25
2017 Age - 45 - 49 years 14 22 6 12 32 0 14 41 51 15
2017 Age - 50 - 54 years 0 0 19 12 36 5 28 0 72 16
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