2017 Public Service Employee Survey Results for National Film Board of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 58 13 9 2 0 0 76 11 55
2017 3 to 10 years in current department or agency 31 47 10 11 0 0 0 78 11 87
2017 11 to 20 years in current department or agency 31 53 8 8 2 0 0 83 9 64
2017 More than 20 years in current department or agency 41 53 0 3 3 0 0 94 6 35

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 37 0 6 0 0 0 94 6 55
2017 3 to 10 years in current department or agency 59 31 5 5 0 0 0 90 5 86
2017 11 to 20 years in current department or agency 52 39 3 4 2 0 0 91 6 63
2017 More than 20 years in current department or agency 50 34 7 3 3 0 3 87 7 35

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 23 4 11 0 0 0 86 11 55
2017 3 to 10 years in current department or agency 46 37 6 6 5 0 0 83 11 87
2017 11 to 20 years in current department or agency 43 26 12 16 3 0 0 69 19 64
2017 More than 20 years in current department or agency 55 19 6 15 6 0 0 73 21 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 44 13 9 2 0 0 76 11 54
2017 3 to 10 years in current department or agency 34 32 18 10 6 0 0 66 16 87
2017 11 to 20 years in current department or agency 27 41 15 12 5 0 0 68 17 64
2017 More than 20 years in current department or agency 50 42 5 0 3 0 0 92 3 35

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 42 18 14 7 0 0 61 21 55
2017 3 to 10 years in current department or agency 13 46 16 16 8 0 1 59 24 87
2017 11 to 20 years in current department or agency 12 37 28 17 7 0 0 49 23 64
2017 More than 20 years in current department or agency 16 46 26 6 3 0 3 64 9 35

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 36 14 7 4 0 0 75 11 55
2017 3 to 10 years in current department or agency 47 42 8 3 0 0 0 88 3 87
2017 11 to 20 years in current department or agency 47 40 10 2 2 0 0 87 3 64
2017 More than 20 years in current department or agency 69 22 5 3 0 0 0 92 3 35

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 38 7 9 5 0 0 79 14 55
2017 3 to 10 years in current department or agency 50 36 7 7 0 0 0 86 7 87
2017 11 to 20 years in current department or agency 52 41 1 5 0 0 0 94 5 64
2017 More than 20 years in current department or agency 69 22 8 0 0 0 0 92 0 35

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 32 5 11 2 0 2 82 13 55
2017 3 to 10 years in current department or agency 32 52 11 5 0 0 0 84 5 86
2017 11 to 20 years in current department or agency 22 59 11 3 2 0 3 84 4 64
2017 More than 20 years in current department or agency 40 37 23 0 0 0 0 77 0 35

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 40 11 5 0 0 0 84 5 55
2017 3 to 10 years in current department or agency 35 39 12 10 1 1 1 76 11 87
2017 11 to 20 years in current department or agency 21 38 16 18 5 0 2 60 23 64
2017 More than 20 years in current department or agency 40 25 24 2 8 0 0 65 11 35

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 11 7 2 9 11 76 11 55
2017 3 to 10 years in current department or agency 22 33 19 10 9 1 7 59 21 86
2017 11 to 20 years in current department or agency 13 39 12 16 13 0 6 56 31 64
2017 More than 20 years in current department or agency 32 23 12 9 7 0 17 67 19 35

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 53 4 5 5 0 0 86 11 55
2017 3 to 10 years in current department or agency 36 51 7 6 1 0 0 86 7 87
2017 11 to 20 years in current department or agency 28 50 13 6 3 0 0 77 10 64
2017 More than 20 years in current department or agency 48 44 5 3 0 0 0 92 3 35

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 33 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 23 39 19 15 4 0 0 62 19 87
2017 11 to 20 years in current department or agency 8 49 19 12 13 0 0 57 24 63
2017 More than 20 years in current department or agency 30 39 15 14 3 0 0 68 16 35

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 45 11 9 5 0 0 75 15 54
2017 3 to 10 years in current department or agency 21 53 13 13 1 0 0 73 14 86
2017 11 to 20 years in current department or agency 16 39 16 17 11 0 0 56 29 64
2017 More than 20 years in current department or agency 21 57 14 3 5 0 0 78 8 35

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 44 7 5 2 0 0 86 7 55
2017 3 to 10 years in current department or agency 28 50 14 6 2 0 0 79 8 87
2017 11 to 20 years in current department or agency 28 41 17 5 6 3 0 71 12 63
2017 More than 20 years in current department or agency 39 47 6 3 3 3 0 88 6 35

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 39 9 12 4 0 0 75 16 55
2017 3 to 10 years in current department or agency 21 56 12 7 4 0 0 76 11 87
2017 11 to 20 years in current department or agency 14 46 14 15 10 0 0 60 25 64
2017 More than 20 years in current department or agency 26 55 14 3 3 0 0 81 5 35

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 37 9 4 4 0 0 84 7 55
2017 3 to 10 years in current department or agency 43 49 7 1 0 0 0 92 1 87
2017 11 to 20 years in current department or agency 41 51 6 0 2 0 0 93 2 64
2017 More than 20 years in current department or agency 54 38 5 3 0 0 0 92 3 35

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 42 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 20 55 12 11 3 0 0 74 14 87
2017 11 to 20 years in current department or agency 19 52 11 8 9 0 0 71 18 64
2017 More than 20 years in current department or agency 28 46 9 8 9 0 0 75 17 35

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 47 9 7 2 0 0 82 9 55
2017 3 to 10 years in current department or agency 34 42 7 13 4 0 0 77 16 87
2017 11 to 20 years in current department or agency 25 53 13 5 5 0 0 77 10 64
2017 More than 20 years in current department or agency 32 46 14 5 3 0 0 78 9 35

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 42 9 9 2 0 2 80 11 55
2017 3 to 10 years in current department or agency 21 44 19 11 5 0 1 66 16 87
2017 11 to 20 years in current department or agency 6 45 26 14 9 0 0 51 23 64
2017 More than 20 years in current department or agency 21 52 11 14 3 0 0 72 17 35

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 37 9 7 2 0 0 82 9 55
2017 3 to 10 years in current department or agency 39 49 9 3 0 0 0 87 3 87
2017 11 to 20 years in current department or agency 30 52 14 0 3 0 0 82 3 64
2017 More than 20 years in current department or agency 63 32 3 3 0 0 0 95 3 35

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 43 11 5 3 2 0 80 9 54
2017 3 to 10 years in current department or agency 28 41 19 4 7 0 1 70 11 87
2017 11 to 20 years in current department or agency 27 34 12 23 4 0 0 60 27 64
2017 More than 20 years in current department or agency 47 20 6 11 13 0 3 70 24 35

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 30 26 22 8 4 4 32 40 55
2017 3 to 10 years in current department or agency 6 33 41 14 4 0 2 18 40 87
2017 11 to 20 years in current department or agency 11 34 42 12 1 0 0 14 45 64
2017 More than 20 years in current department or agency 9 29 36 11 12 0 3 24 39 35

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 14 25 28 17 7 7 52 19 55
2017 3 to 10 years in current department or agency 5 18 34 27 7 6 2 38 26 87
2017 11 to 20 years in current department or agency 3 24 39 14 9 4 6 26 31 63
2017 More than 20 years in current department or agency 11 11 52 6 8 0 13 16 25 35

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 23 40 7 10 0 2 17 41 55
2017 3 to 10 years in current department or agency 19 25 31 15 5 0 5 21 46 87
2017 11 to 20 years in current department or agency 26 29 30 8 5 0 3 13 56 64
2017 More than 20 years in current department or agency 17 20 29 16 6 0 12 25 42 35

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 12 33 30 15 2 4 49 17 54
2017 3 to 10 years in current department or agency 7 18 49 18 5 0 2 24 26 86
2017 11 to 20 years in current department or agency 9 32 33 19 6 0 0 25 41 64
2017 More than 20 years in current department or agency 8 9 58 14 9 3 0 23 18 35

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 18 22 26 13 9 11 48 25 55
2017 3 to 10 years in current department or agency 20 27 27 19 5 0 2 24 48 87
2017 11 to 20 years in current department or agency 26 33 22 11 5 0 3 16 61 64
2017 More than 20 years in current department or agency 10 35 23 25 6 0 0 31 45 35

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 7 11 24 26 12 15 68 17 55
2017 3 to 10 years in current department or agency 1 14 24 32 26 1 2 59 15 87
2017 11 to 20 years in current department or agency 2 19 29 31 15 2 3 48 21 64
2017 More than 20 years in current department or agency 6 16 16 29 27 0 6 59 24 35

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 28 37 8 10 4 4 19 42 55
2017 3 to 10 years in current department or agency 19 28 35 12 5 0 1 17 48 87
2017 11 to 20 years in current department or agency 18 29 41 8 3 0 1 11 47 64
2017 More than 20 years in current department or agency 14 19 48 9 6 0 3 15 35 35
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 29 5 0 2 0 0 93 2 55
2017 3 to 10 years in current department or agency 49 39 5 6 1 0 1 89 7 87
2017 11 to 20 years in current department or agency 43 37 6 13 1 0 0 80 14 64
2017 More than 20 years in current department or agency 58 24 6 9 3 0 0 82 12 35

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 35 12 7 2 15 8 73 11 55
2017 3 to 10 years in current department or agency 14 40 23 17 4 0 2 55 21 87
2017 11 to 20 years in current department or agency 7 47 17 14 12 3 0 56 27 64
2017 More than 20 years in current department or agency 26 36 15 8 12 0 3 64 21 35

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 38 10 4 2 0 0 85 5 55
2017 3 to 10 years in current department or agency 33 52 7 7 2 0 0 84 9 87
2017 11 to 20 years in current department or agency 33 44 12 7 3 0 0 78 10 64
2017 More than 20 years in current department or agency 29 49 11 9 3 0 0 78 11 35

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 38 13 4 2 0 0 82 5 55
2017 3 to 10 years in current department or agency 29 44 15 10 2 0 0 72 13 87
2017 11 to 20 years in current department or agency 21 60 7 8 3 1 0 82 11 64
2017 More than 20 years in current department or agency 25 42 16 13 0 0 3 70 14 35

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 24 12 4 4 24 0 75 9 55
2017 3 to 10 years in current department or agency 23 43 12 10 6 5 0 70 17 86
2017 11 to 20 years in current department or agency 15 47 16 11 5 6 0 66 17 64
2017 More than 20 years in current department or agency 20 35 19 8 10 6 3 60 20 35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 18 18 9 9 27 2 49 25 55
2017 3 to 10 years in current department or agency 5 30 25 25 6 4 6 39 34 86
2017 11 to 20 years in current department or agency 7 21 25 28 18 1 0 28 47 64
2017 More than 20 years in current department or agency 17 24 14 27 12 5 0 44 41 35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 44 6 4 2 0 0 89 5 55
2017 3 to 10 years in current department or agency 34 49 12 4 2 0 0 83 6 86
2017 11 to 20 years in current department or agency 32 47 14 5 2 0 0 79 7 64
2017 More than 20 years in current department or agency 28 61 6 5 0 0 0 89 5 35
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 38 14 9 4 2 0 73 13 55
2017 3 to 10 years in current department or agency 21 43 19 11 6 0 0 64 17 87
2017 11 to 20 years in current department or agency 19 49 10 14 8 0 0 68 22 64
2017 More than 20 years in current department or agency 37 34 18 8 3 0 0 72 10 35

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 34 11 4 0 5 0 85 4 55
2017 3 to 10 years in current department or agency 30 48 14 6 2 0 0 78 8 87
2017 11 to 20 years in current department or agency 27 43 19 5 5 2 0 71 10 63
2017 More than 20 years in current department or agency 33 43 19 0 3 3 0 78 3 35

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 31 9 14 0 2 0 77 14 55
2017 3 to 10 years in current department or agency 26 51 15 6 2 0 0 77 8 87
2017 11 to 20 years in current department or agency 20 45 15 11 8 0 0 66 19 64
2017 More than 20 years in current department or agency 35 46 9 8 3 0 0 81 11 35

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 24 2 2 2 0 0 95 4 55
2017 3 to 10 years in current department or agency 67 27 2 2 1 0 0 94 3 87
2017 11 to 20 years in current department or agency 75 22 3 0 0 0 0 97 0 64
2017 More than 20 years in current department or agency 87 10 0 3 0 0 0 97 3 35

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 27 17 2 2 0 7 78 4 55
2017 3 to 10 years in current department or agency 43 32 9 9 4 4 0 77 14 87
2017 11 to 20 years in current department or agency 24 48 16 5 2 3 2 76 7 63
2017 More than 20 years in current department or agency 46 30 16 0 6 0 3 78 6 35

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 36 11 7 0 2 0 82 7 55
2017 3 to 10 years in current department or agency 42 41 11 4 2 0 0 83 7 87
2017 11 to 20 years in current department or agency 36 43 7 6 7 0 0 79 13 64
2017 More than 20 years in current department or agency 52 34 14 0 0 0 0 86 0 35

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 36 5 9 0 0 0 86 9 55
2017 3 to 10 years in current department or agency 51 35 7 3 4 0 0 86 7 86
2017 11 to 20 years in current department or agency 39 43 10 2 6 0 0 82 8 64
2017 More than 20 years in current department or agency 52 37 11 0 0 0 0 89 0 35

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 29 7 11 4 0 0 79 14 55
2017 3 to 10 years in current department or agency 38 38 15 4 6 0 0 76 10 87
2017 11 to 20 years in current department or agency 24 48 14 6 8 0 0 72 14 64
2017 More than 20 years in current department or agency 44 45 8 3 0 0 0 89 3 35
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 30 5 35 5 0 5 54 41 20
2017 11 to 20 years in current department or agency 0 27 39 17 17 0 0 27 34 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 36 19 7 2 12 0 68 10 55
2017 3 to 10 years in current department or agency 13 39 29 11 3 6 0 55 15 87
2017 11 to 20 years in current department or agency 9 16 30 25 14 7 0 27 41 64
2017 More than 20 years in current department or agency 13 42 31 5 6 3 0 57 11 35

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 38 19 11 7 4 0 62 19 55
2017 3 to 10 years in current department or agency 8 34 27 21 9 3 0 42 30 87
2017 11 to 20 years in current department or agency 1 24 30 29 16 0 0 26 44 64
2017 More than 20 years in current department or agency 11 37 33 11 8 0 0 48 19 35

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 31 22 13 11 9 0 50 26 55
2017 3 to 10 years in current department or agency 5 25 31 28 9 3 0 31 38 87
2017 11 to 20 years in current department or agency 3 14 36 35 11 1 0 17 46 64
2017 More than 20 years in current department or agency 5 25 42 19 6 3 0 31 25 35

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 34 22 11 7 9 0 56 19 55
2017 3 to 10 years in current department or agency 11 32 23 18 10 6 0 46 30 87
2017 11 to 20 years in current department or agency 3 20 22 31 19 6 0 25 52 64
2017 More than 20 years in current department or agency 8 38 17 26 11 0 0 46 37 35

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 34 24 18 4 2 0 54 22 55
2017 3 to 10 years in current department or agency 5 33 29 26 8 0 0 38 34 87
2017 11 to 20 years in current department or agency 0 28 26 23 23 0 0 28 46 64
2017 More than 20 years in current department or agency 3 36 30 21 8 3 0 40 30 35
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 39 20 9 5 2 0 64 15 55
2017 3 to 10 years in current department or agency 14 53 16 13 3 0 0 68 16 87
2017 11 to 20 years in current department or agency 12 40 26 18 3 0 0 53 21 64
2017 More than 20 years in current department or agency 22 40 24 13 0 0 0 62 13 35

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 49 13 4 2 8 0 80 6 54
2017 3 to 10 years in current department or agency 20 61 15 3 0 1 0 82 3 87
2017 11 to 20 years in current department or agency 21 42 23 7 0 7 0 68 7 64
2017 More than 20 years in current department or agency 27 51 9 8 0 3 3 83 8 35

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 37 17 2 4 9 0 76 6 55
2017 3 to 10 years in current department or agency 22 51 12 10 3 1 1 74 14 87
2017 11 to 20 years in current department or agency 8 45 14 25 6 2 0 53 32 64
2017 More than 20 years in current department or agency 16 48 15 12 8 2 0 65 20 35

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 29 15 12 6 12 0 63 21 55
2017 3 to 10 years in current department or agency 28 49 11 8 1 0 2 79 9 87
2017 11 to 20 years in current department or agency 6 51 19 16 3 5 0 60 20 64
2017 More than 20 years in current department or agency 17 53 14 14 2 0 0 70 16 35

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 24 15 7 5 22 4 64 17 55
2017 3 to 10 years in current department or agency 12 33 27 15 5 7 0 48 22 87
2017 11 to 20 years in current department or agency 7 30 19 25 11 8 0 40 40 63
2017 More than 20 years in current department or agency 8 29 26 24 8 2 3 39 34 35

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 42 2 2 0 2 0 96 2 55
2017 3 to 10 years in current department or agency 51 35 7 6 0 1 0 87 6 87
2017 11 to 20 years in current department or agency 28 51 5 16 0 0 0 79 16 64
2017 More than 20 years in current department or agency 47 36 9 6 0 0 3 85 6 35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 29 5 0 0 7 4 94 0 55
2017 3 to 10 years in current department or agency 47 39 6 3 1 4 0 89 5 87
2017 11 to 20 years in current department or agency 40 49 3 4 0 5 0 93 4 64
2017 More than 20 years in current department or agency 52 23 22 3 0 0 0 76 3 35

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 32 15 16 5 11 0 59 24 55
2017 3 to 10 years in current department or agency 6 32 25 21 15 1 1 39 36 87
2017 11 to 20 years in current department or agency 2 30 22 33 14 0 0 32 46 64
2017 More than 20 years in current department or agency 9 39 35 12 0 5 0 50 13 35

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 31 16 18 11 9 0 50 32 55
2017 3 to 10 years in current department or agency 8 25 23 24 18 1 1 34 43 87
2017 11 to 20 years in current department or agency 3 22 21 24 28 2 2 25 53 64
2017 More than 20 years in current department or agency 5 26 34 18 8 0 9 34 29 35

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 41 24 9 7 4 0 59 16 55
2017 3 to 10 years in current department or agency 9 48 23 11 4 4 0 59 16 87
2017 11 to 20 years in current department or agency 8 45 28 11 8 0 0 53 20 64
2017 More than 20 years in current department or agency 8 51 28 8 0 0 6 62 8 35

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 39 12 11 2 0 0 75 12 55
2017 3 to 10 years in current department or agency 27 52 10 8 3 0 0 79 11 87
2017 11 to 20 years in current department or agency 28 46 20 2 3 2 0 75 4 64
2017 More than 20 years in current department or agency 29 46 18 5 3 0 0 74 8 35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 48 4 11 0 0 0 86 11 55
2017 3 to 10 years in current department or agency 28 50 10 10 1 0 0 79 11 87
2017 11 to 20 years in current department or agency 18 61 11 6 2 1 0 81 8 64
2017 More than 20 years in current department or agency 28 53 11 8 0 0 0 81 8 35

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 42 4 4 0 0 0 93 4 55
2017 3 to 10 years in current department or agency 34 58 7 0 1 0 0 92 1 86
2017 11 to 20 years in current department or agency 20 67 6 5 2 0 0 87 7 64
2017 More than 20 years in current department or agency 34 55 6 5 0 0 0 89 5 35

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 31 20 2 4 2 0 74 5 55
2017 3 to 10 years in current department or agency 25 47 18 7 3 0 0 72 10 87
2017 11 to 20 years in current department or agency 12 45 26 16 2 0 0 57 17 64
2017 More than 20 years in current department or agency 25 41 29 5 0 0 0 66 5 35

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 36 13 5 2 2 0 80 7 55
2017 3 to 10 years in current department or agency 22 47 20 10 1 0 0 69 11 87
2017 11 to 20 years in current department or agency 11 49 26 14 0 0 0 60 14 64
2017 More than 20 years in current department or agency 17 57 17 9 0 0 0 75 9 35

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 31 5 7 4 11 0 82 12 55
2017 3 to 10 years in current department or agency 31 40 21 2 4 1 0 72 7 87
2017 11 to 20 years in current department or agency 22 40 16 13 2 8 0 67 16 64
2017 More than 20 years in current department or agency 45 27 12 6 0 8 3 80 7 35
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 56 23 55
2017 3 to 10 years in current department or agency 8 63 30 87
2017 11 to 20 years in current department or agency 17 57 27 63
2017 More than 20 years in current department or agency 20 66 14 35

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 8 0 25 42 25 12
2017 11 to 20 years in current department or agency 32 18 9 20 0 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 89 55
2017 3 to 10 years in current department or agency 14 86 87
2017 11 to 20 years in current department or agency 19 81 64

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 57 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 51 12
2017 11 to 20 years in current department or agency 75 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 58 12
2017 11 to 20 years in current department or agency 50 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 63 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 56 12
2017 11 to 20 years in current department or agency 39 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 41 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12
2017 11 to 20 years in current department or agency 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 39 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 49 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 66 12
2017 11 to 20 years in current department or agency 56 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 52 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 44 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 56 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 100 0 12
2017 11 to 20 years in current department or agency 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 17 15 2 2 41 7 64 7 55
2017 3 to 10 years in current department or agency 11 22 26 9 2 24 6 46 16 87
2017 11 to 20 years in current department or agency 0 24 21 16 8 28 3 35 34 64
2017 More than 20 years in current department or agency 14 29 20 8 6 17 5 56 18 35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 42 11 2 4 16 2 80 6 55
2017 3 to 10 years in current department or agency 14 39 26 7 2 12 0 60 10 87
2017 11 to 20 years in current department or agency 7 41 22 13 6 12 0 54 21 64
2017 More than 20 years in current department or agency 19 50 11 8 6 6 0 74 14 35
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 29 21 27 7 5 3 40 37 55
2017 3 to 10 years in current department or agency 13 39 19 15 2 2 10 59 20 87
2017 11 to 20 years in current department or agency 18 54 16 7 0 0 6 75 8 64
2017 More than 20 years in current department or agency 14 68 3 8 0 0 7 88 9 35

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 18 17 5 4 41 9 48 18 54
2017 3 to 10 years in current department or agency 10 23 28 4 3 26 5 49 11 87
2017 11 to 20 years in current department or agency 5 27 34 11 3 17 3 40 17 64
2017 More than 20 years in current department or agency 5 55 21 6 0 8 5 69 7 35

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 40 2 2 2 25 5 92 5 55
2017 3 to 10 years in current department or agency 21 34 17 4 2 12 10 70 9 86
2017 11 to 20 years in current department or agency 22 38 25 3 2 6 4 67 5 64
2017 More than 20 years in current department or agency 34 48 5 3 0 3 7 91 3 35

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 36 5 2 2 32 5 86 6 55
2017 3 to 10 years in current department or agency 14 32 18 2 2 23 8 67 6 87
2017 11 to 20 years in current department or agency 9 35 35 8 3 6 4 49 12 64
2017 More than 20 years in current department or agency 17 50 17 0 3 5 7 76 4 35
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 93 86

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 31 6 4 2 36 7 81 9 55
2017 3 to 10 years in current department or agency 6 20 27 2 3 32 10 45 9 87
2017 11 to 20 years in current department or agency 3 25 27 6 3 33 3 44 14 64
2017 More than 20 years in current department or agency 20 30 15 3 3 23 6 71 8 35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 47 9 4 2 9 2 84 6 55
2017 3 to 10 years in current department or agency 19 45 15 6 1 15 0 75 8 87
2017 11 to 20 years in current department or agency 13 41 27 5 2 13 0 62 7 64
2017 More than 20 years in current department or agency 31 45 11 0 6 8 0 81 6 35
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 33 19 14 9 5 0 56 24 55
2017 3 to 10 years in current department or agency 24 26 24 11 12 0 2 52 24 87
2017 11 to 20 years in current department or agency 32 30 25 7 3 0 3 64 11 64
2017 More than 20 years in current department or agency 48 22 15 9 3 0 3 73 12 35

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 28 25 12 9 4 2 51 22 55
2017 3 to 10 years in current department or agency 7 24 32 27 10 0 0 31 37 87
2017 11 to 20 years in current department or agency 5 18 33 23 21 0 0 23 44 64
2017 More than 20 years in current department or agency 11 16 41 19 14 0 0 27 33 35

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 36 22 9 9 2 2 59 19 54
2017 3 to 10 years in current department or agency 8 30 33 20 8 0 0 38 29 87
2017 11 to 20 years in current department or agency 7 25 28 29 10 0 1 32 40 62
2017 More than 20 years in current department or agency 11 47 25 9 8 0 0 58 17 35

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 16 31 11 9 4 4 46 21 55
2017 3 to 10 years in current department or agency 10 22 26 23 20 0 0 32 43 87
2017 11 to 20 years in current department or agency 13 17 19 24 24 0 3 30 50 64
2017 More than 20 years in current department or agency 14 18 35 25 5 0 3 33 31 35

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 35 12 7 0 5 5 78 8 55
2017 3 to 10 years in current department or agency 27 35 22 10 3 0 3 64 14 86
2017 11 to 20 years in current department or agency 27 27 19 12 7 1 6 58 21 64
2017 More than 20 years in current department or agency 22 33 12 10 5 0 18 67 18 35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 32 16 9 3 2 2 71 13 55
2017 3 to 10 years in current department or agency 31 31 23 7 7 0 0 63 14 86
2017 11 to 20 years in current department or agency 19 28 32 17 3 0 1 48 20 64
2017 More than 20 years in current department or agency 32 26 19 18 2 0 3 59 21 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 42 23 9 2 4 0 65 11 55
2017 3 to 10 years in current department or agency 15 34 27 14 8 0 2 50 22 86
2017 11 to 20 years in current department or agency 12 36 36 5 9 0 1 49 14 64
2017 More than 20 years in current department or agency 16 41 32 8 3 0 0 57 11 35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 28 22 16 9 4 0 52 26 55
2017 3 to 10 years in current department or agency 8 33 35 12 12 0 0 41 24 86
2017 11 to 20 years in current department or agency 3 18 39 26 12 0 1 22 39 64
2017 More than 20 years in current department or agency 23 26 28 17 5 0 0 49 23 35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 42 12 18 2 4 0 67 20 55
2017 3 to 10 years in current department or agency 16 32 29 16 4 0 2 49 21 86
2017 11 to 20 years in current department or agency 9 32 20 28 9 0 1 42 38 64
2017 More than 20 years in current department or agency 20 31 35 10 3 0 0 52 13 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 30 29 11 5 4 0 54 16 55
2017 3 to 10 years in current department or agency 19 33 23 13 9 0 3 54 23 86
2017 11 to 20 years in current department or agency 16 22 38 15 8 0 1 38 23 64
2017 More than 20 years in current department or agency 14 41 31 6 5 0 3 57 11 35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 29 13 5 2 0 2 80 7 55
2017 3 to 10 years in current department or agency 49 21 14 6 9 0 1 71 15 87
2017 11 to 20 years in current department or agency 44 27 17 8 3 0 1 72 11 64
2017 More than 20 years in current department or agency 54 23 15 3 0 0 5 82 3 35

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 22 5 2 2 0 0 91 4 55
2017 3 to 10 years in current department or agency 61 22 7 2 5 1 2 86 7 87
2017 11 to 20 years in current department or agency 71 11 8 3 2 0 5 87 5 64
2017 More than 20 years in current department or agency 77 15 3 0 2 0 3 94 2 35

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 24 9 4 2 0 2 85 5 55
2017 3 to 10 years in current department or agency 43 20 20 10 6 0 1 64 16 87
2017 11 to 20 years in current department or agency 49 23 11 11 5 0 0 73 16 64
2017 More than 20 years in current department or agency 52 31 12 0 2 0 3 85 2 35

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 20 11 4 2 0 2 83 6 54
2017 3 to 10 years in current department or agency 39 37 10 4 7 0 2 78 12 87
2017 11 to 20 years in current department or agency 44 31 16 5 3 0 2 76 8 64
2017 More than 20 years in current department or agency 61 17 19 0 0 0 3 80 0 35

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 11 2 2 0 0 25 95 2 53
2017 3 to 10 years in current department or agency 45 13 8 4 2 0 28 80 10 87
2017 11 to 20 years in current department or agency 50 14 4 5 2 0 25 86 8 64
2017 More than 20 years in current department or agency 47 16 2 0 5 0 29 89 7 35

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 22 5 2 2 2 5 90 4 54
2017 3 to 10 years in current department or agency 62 19 5 3 0 0 11 91 4 87
2017 11 to 20 years in current department or agency 65 16 8 2 0 0 10 90 2 64
2017 More than 20 years in current department or agency 55 23 11 0 3 3 5 85 3 35

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 18 13 11 5 0 2 70 16 55
2017 3 to 10 years in current department or agency 47 25 15 4 8 0 1 73 11 87
2017 11 to 20 years in current department or agency 65 19 8 2 0 1 5 90 2 64
2017 More than 20 years in current department or agency 65 15 12 0 0 0 8 87 0 35

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 22 16 2 2 0 2 80 4 55
2017 3 to 10 years in current department or agency 56 16 20 4 1 0 2 74 6 87
2017 11 to 20 years in current department or agency 58 20 14 5 0 0 3 80 5 64
2017 More than 20 years in current department or agency 57 11 27 3 0 0 3 69 3 35

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 45 34 4 5 4 2 55 9 55
2017 3 to 10 years in current department or agency 8 25 50 14 3 0 0 33 17 87
2017 11 to 20 years in current department or agency 2 21 50 18 10 0 0 23 28 64
2017 More than 20 years in current department or agency 15 11 47 25 2 0 0 26 27 35

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 14 35 40 6 0 2 46 18 55
2017 3 to 10 years in current department or agency 6 14 43 28 9 0 0 37 19 87
2017 11 to 20 years in current department or agency 6 28 45 16 3 0 1 20 35 64
2017 More than 20 years in current department or agency 0 29 42 21 8 0 0 29 29 34

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 36 16 5 11 15 0 62 19 55
2017 3 to 10 years in current department or agency 2 34 31 20 8 5 0 38 29 86
2017 11 to 20 years in current department or agency 3 31 33 20 11 3 0 35 31 64
2017 More than 20 years in current department or agency 12 32 34 17 0 6 0 46 18 34

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 51 9 9 7 2 0 75 16 55
2017 3 to 10 years in current department or agency 10 32 24 25 7 2 0 43 33 87
2017 11 to 20 years in current department or agency 9 29 25 23 13 0 1 39 36 64
2017 More than 20 years in current department or agency 8 46 29 11 6 0 0 54 17 35
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 89 55
2017 3 to 10 years in current department or agency 12 88 87
2017 11 to 20 years in current department or agency 10 90 64

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 62 38 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 9 25 13 11 8 2 36 64 55
2017 3 to 10 years in current department or agency 41 22 19 8 6 4 0 43 57 87
2017 11 to 20 years in current department or agency 59 17 14 5 2 2 2 61 39 64
2017 More than 20 years in current department or agency 66 14 3 9 3 3 3 69 31 35

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 32
2017 3 to 10 years in current department or agency 11 46
2017 11 to 20 years in current department or agency 12 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 32
2017 3 to 10 years in current department or agency 21 46
2017 11 to 20 years in current department or agency 16 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 32
2017 3 to 10 years in current department or agency 15 46
2017 11 to 20 years in current department or agency 4 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 32
2017 3 to 10 years in current department or agency 44 46
2017 11 to 20 years in current department or agency 29 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 32
2017 3 to 10 years in current department or agency 17 46
2017 11 to 20 years in current department or agency 14 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 32
2017 3 to 10 years in current department or agency 37 46
2017 11 to 20 years in current department or agency 51 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 56 19 6 9 7 32
2017 3 to 10 years in current department or agency 13 65 13 4 0 4 46
2017 11 to 20 years in current department or agency 13 65 17 4 0 0 23
2017 More than 20 years in current department or agency 23 46 23 0 9 0 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 43 12 6 9 4 16 66 19 32
2017 3 to 10 years in current department or agency 17 26 11 13 16 2 16 52 35 47
2017 11 to 20 years in current department or agency 15 38 20 5 9 9 4 61 16 24
2017 More than 20 years in current department or agency 9 0 20 0 30 0 41 16 51 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 22 13 6 40 6 6 33 53 32
2017 3 to 10 years in current department or agency 2 6 13 19 33 5 22 12 70 47
2017 11 to 20 years in current department or agency 0 18 38 16 9 7 12 23 31 24
2017 More than 20 years in current department or agency 9 0 29 9 30 0 23 12 51 10
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