2017 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 77 12 6 3 3 0 0 89 5 16
2017 Age - 25 - 29 years 55 35 2 3 5 0 0 90 7 45
2017 Age - 30 - 34 years 61 33 2 5 0 0 0 93 5 55
2017 Age - 35 - 39 years 47 40 3 10 0 0 0 87 10 55
2017 Age - 40 - 44 years 63 31 2 4 0 0 0 94 4 44
2017 Age - 45 - 49 years 50 45 2 3 0 0 0 95 3 46
2017 Age - 50 - 54 years 45 46 4 6 0 0 0 91 6 33
2017 Age - 55 - 59 years 50 45 0 2 3 0 0 95 5 44
2017 Age - 60 years and over 60 26 8 0 0 0 6 92 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 81 10 4 3 3 0 0 91 5 16
2017 Age - 25 - 29 years 70 21 5 2 2 0 0 91 5 45
2017 Age - 30 - 34 years 84 13 3 0 0 0 0 97 0 55
2017 Age - 35 - 39 years 72 23 2 3 0 0 0 95 3 55
2017 Age - 40 - 44 years 81 15 2 2 0 0 0 96 2 44
2017 Age - 45 - 49 years 59 37 0 0 3 0 2 97 3 46
2017 Age - 50 - 54 years 69 21 7 0 0 0 4 93 0 33
2017 Age - 55 - 59 years 72 24 0 0 5 0 0 95 5 44
2017 Age - 60 years and over 62 17 0 8 6 0 6 85 15 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 76 5 9 8 3 0 0 81 10 16
2017 Age - 25 - 29 years 58 27 10 5 0 0 0 85 5 45
2017 Age - 30 - 34 years 61 23 5 8 3 0 0 84 11 55
2017 Age - 35 - 39 years 52 35 4 8 2 0 0 86 10 55
2017 Age - 40 - 44 years 76 15 2 4 3 0 0 91 7 44
2017 Age - 45 - 49 years 54 24 7 7 8 0 0 78 15 46
2017 Age - 50 - 54 years 65 29 2 4 0 0 0 93 4 33
2017 Age - 55 - 59 years 69 18 7 5 2 0 0 87 6 44
2017 Age - 60 years and over 58 19 0 0 6 0 17 92 8 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 12 4 0 5 0 0 91 5 16
2017 Age - 25 - 29 years 47 37 9 7 0 0 0 84 7 45
2017 Age - 30 - 34 years 58 30 3 4 5 0 0 88 9 55
2017 Age - 35 - 39 years 56 32 3 7 2 0 0 88 9 55
2017 Age - 40 - 44 years 57 28 3 9 3 0 0 86 12 44
2017 Age - 45 - 49 years 61 22 6 11 0 0 0 82 11 46
2017 Age - 50 - 54 years 50 38 2 6 0 0 4 91 6 33
2017 Age - 55 - 59 years 64 26 0 9 0 0 0 91 9 44
2017 Age - 60 years and over 62 17 8 6 0 0 6 85 7 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 77 6 6 3 7 0 0 84 10 16
2017 Age - 25 - 29 years 32 40 10 11 4 0 3 74 16 45
2017 Age - 30 - 34 years 50 31 6 13 1 0 0 80 14 55
2017 Age - 35 - 39 years 31 42 6 13 9 0 0 72 22 55
2017 Age - 40 - 44 years 54 25 5 13 3 0 0 79 16 44
2017 Age - 45 - 49 years 44 38 7 7 4 0 0 82 11 46
2017 Age - 50 - 54 years 50 32 4 9 5 0 0 82 14 33
2017 Age - 55 - 59 years 41 44 8 2 3 0 2 87 5 44
2017 Age - 60 years and over 53 26 6 0 0 0 14 93 0 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 40 45 13 0 3 0 0 85 3 16
2017 Age - 25 - 29 years 15 46 12 19 7 0 0 61 26 45
2017 Age - 30 - 34 years 41 36 9 9 6 0 0 77 15 55
2017 Age - 35 - 39 years 39 44 8 5 4 0 0 84 8 55
2017 Age - 40 - 44 years 49 39 4 3 5 0 0 88 8 44
2017 Age - 45 - 49 years 38 42 6 7 7 0 0 80 14 46
2017 Age - 50 - 54 years 33 48 9 7 0 0 3 84 7 33
2017 Age - 55 - 59 years 35 50 7 7 0 0 0 86 7 44
2017 Age - 60 years and over 50 25 19 0 0 0 6 80 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 40 14 44 2 0 0 0 54 2 16
2017 Age - 25 - 29 years 33 42 6 14 5 0 0 75 18 45
2017 Age - 30 - 34 years 53 30 2 9 6 0 0 83 15 55
2017 Age - 35 - 39 years 44 38 10 3 4 0 0 82 7 55
2017 Age - 40 - 44 years 59 28 3 7 3 0 0 87 10 43
2017 Age - 45 - 49 years 44 45 2 7 2 0 0 89 9 46
2017 Age - 50 - 54 years 48 47 3 0 2 0 0 94 2 33
2017 Age - 55 - 59 years 47 40 6 3 5 0 0 86 7 44
2017 Age - 60 years and over 48 34 12 0 0 0 6 87 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 84 10 6 0 0 0 0 94 0 16
2017 Age - 25 - 29 years 62 32 6 0 0 0 0 94 0 45
2017 Age - 30 - 34 years 64 29 2 5 0 0 0 93 5 55
2017 Age - 35 - 39 years 48 34 10 6 3 0 0 81 9 55
2017 Age - 40 - 44 years 61 32 0 7 0 0 0 93 7 44
2017 Age - 45 - 49 years 57 20 17 5 2 0 0 76 7 46
2017 Age - 50 - 54 years 45 40 0 9 4 0 4 87 13 33
2017 Age - 55 - 59 years 64 29 4 0 3 0 0 93 3 44
2017 Age - 60 years and over 57 11 26 0 0 0 6 72 0 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 77 10 9 2 0 0 2 89 2 16
2017 Age - 25 - 29 years 56 29 6 4 2 0 3 87 6 45
2017 Age - 30 - 34 years 57 33 2 5 3 0 0 90 8 55
2017 Age - 35 - 39 years 56 26 6 10 3 0 0 82 12 55
2017 Age - 40 - 44 years 56 28 7 10 0 0 0 84 10 44
2017 Age - 45 - 49 years 46 33 15 0 3 3 0 81 3 46
2017 Age - 50 - 54 years 40 35 9 7 5 0 3 78 13 33
2017 Age - 55 - 59 years 49 40 7 2 2 0 0 89 4 44
2017 Age - 60 years and over 50 11 26 0 0 0 13 70 0 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 7 9 11 3 0 0 70 54 9 16
2017 Age - 25 - 29 years 47 17 9 5 4 2 17 78 11 45
2017 Age - 30 - 34 years 40 5 18 10 5 0 21 57 19 55
2017 Age - 35 - 39 years 24 21 9 12 10 8 15 59 29 55
2017 Age - 40 - 44 years 50 22 2 3 3 3 18 91 7 44
2017 Age - 45 - 49 years 23 23 8 5 4 3 35 73 15 45
2017 Age - 50 - 54 years 47 4 8 0 16 0 25 69 21 33
2017 Age - 55 - 59 years 27 31 5 8 6 3 19 75 19 44
2017 Age - 60 years and over 20 11 12 8 0 6 43 61 15 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 12 77 9 3 0 0 0 89 3 16
2017 Age - 25 - 29 years 25 21 20 25 9 0 0 46 34 45
2017 Age - 30 - 34 years 45 26 14 7 9 0 0 70 16 55
2017 Age - 35 - 39 years 26 58 4 8 4 0 0 84 12 54
2017 Age - 40 - 44 years 36 50 3 7 4 0 0 86 12 44
2017 Age - 45 - 49 years 37 39 15 2 7 0 0 76 9 46
2017 Age - 50 - 54 years 43 32 12 6 7 0 0 75 13 33
2017 Age - 55 - 59 years 27 63 8 0 3 0 0 90 3 44
2017 Age - 60 years and over 41 34 19 0 0 0 6 80 0 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 15 8 3 0 0 0 90 3 16
2017 Age - 25 - 29 years 38 28 18 7 7 2 0 67 15 45
2017 Age - 30 - 34 years 42 32 9 5 11 0 0 75 16 55
2017 Age - 35 - 39 years 23 52 12 3 10 0 0 75 13 54
2017 Age - 40 - 44 years 41 31 12 9 7 0 0 71 16 44
2017 Age - 45 - 49 years 35 33 15 3 11 3 2 71 14 46
2017 Age - 50 - 54 years 23 45 9 7 17 0 0 68 24 33
2017 Age - 55 - 59 years 45 33 9 11 2 0 0 77 14 44
2017 Age - 60 years and over 41 26 20 0 6 0 6 72 7 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 78 15 8 0 0 0 0 92 0 15
2017 Age - 25 - 29 years 47 26 9 15 2 0 0 73 17 45
2017 Age - 30 - 34 years 40 26 8 17 7 2 0 68 25 55
2017 Age - 35 - 39 years 24 44 12 13 7 0 0 68 20 54
2017 Age - 40 - 44 years 41 37 3 14 4 0 0 79 19 44
2017 Age - 45 - 49 years 40 39 9 10 2 0 2 80 11 46
2017 Age - 50 - 54 years 35 41 9 9 7 0 0 76 16 33
2017 Age - 55 - 59 years 33 50 9 3 5 0 0 83 8 43
2017 Age - 60 years and over 41 20 19 14 0 0 6 65 15 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 86 10 4 0 0 0 0 96 0 16
2017 Age - 25 - 29 years 49 30 14 6 0 0 0 80 6 45
2017 Age - 30 - 34 years 55 31 7 5 2 0 0 86 7 55
2017 Age - 35 - 39 years 38 46 4 8 4 0 0 84 11 54
2017 Age - 40 - 44 years 45 36 15 2 2 0 0 81 4 44
2017 Age - 45 - 49 years 55 30 12 2 2 0 0 84 3 46
2017 Age - 50 - 54 years 51 39 3 0 7 0 0 90 7 33
2017 Age - 55 - 59 years 55 31 9 3 2 0 0 86 5 44
2017 Age - 60 years and over 41 34 12 0 0 0 13 86 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 72 16 9 0 2 0 0 89 2 16
2017 Age - 25 - 29 years 45 19 19 8 7 2 0 66 15 45
2017 Age - 30 - 34 years 45 39 0 9 7 0 0 84 16 54
2017 Age - 35 - 39 years 31 44 11 7 7 0 0 75 14 54
2017 Age - 40 - 44 years 48 23 11 9 9 0 0 71 19 44
2017 Age - 45 - 49 years 42 28 17 2 8 3 0 72 10 46
2017 Age - 50 - 54 years 29 41 10 13 7 0 0 70 20 33
2017 Age - 55 - 59 years 33 48 7 7 5 0 0 82 12 43
2017 Age - 60 years and over 40 21 26 0 6 0 6 65 7 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 85 10 5 0 0 0 0 95 0 15
2017 Age - 25 - 29 years 35 36 14 9 5 0 0 71 14 45
2017 Age - 30 - 34 years 53 38 4 2 3 0 0 91 5 55
2017 Age - 35 - 39 years 39 45 5 7 2 1 0 85 9 55
2017 Age - 40 - 44 years 54 35 2 9 0 0 0 89 9 44
2017 Age - 45 - 49 years 49 40 10 2 0 0 0 89 2 46
2017 Age - 50 - 54 years 53 32 11 0 4 0 0 85 4 33
2017 Age - 55 - 59 years 65 30 3 0 3 0 0 95 3 44
2017 Age - 60 years and over 64 17 12 0 0 0 6 87 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 14 11 0 0 0 0 89 0 16
2017 Age - 25 - 29 years 34 30 17 12 6 0 0 64 18 45
2017 Age - 30 - 34 years 38 37 10 11 4 0 0 75 15 55
2017 Age - 35 - 39 years 40 40 6 12 2 0 0 80 14 55
2017 Age - 40 - 44 years 43 25 10 14 8 0 0 68 21 44
2017 Age - 45 - 49 years 41 30 14 9 5 0 0 71 14 46
2017 Age - 50 - 54 years 26 47 3 13 7 0 4 76 21 33
2017 Age - 55 - 59 years 43 35 9 4 9 0 0 78 13 44
2017 Age - 60 years and over 48 23 12 0 0 0 17 85 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 10 11 0 0 0 0 89 0 16
2017 Age - 25 - 29 years 44 29 16 4 7 0 0 73 11 45
2017 Age - 30 - 34 years 50 31 9 5 5 0 0 81 10 55
2017 Age - 35 - 39 years 39 40 9 8 3 0 0 80 12 55
2017 Age - 40 - 44 years 41 27 13 11 8 0 0 68 19 44
2017 Age - 45 - 49 years 35 36 13 11 0 5 0 75 12 46
2017 Age - 50 - 54 years 28 39 5 10 12 0 6 71 24 33
2017 Age - 55 - 59 years 38 33 13 4 9 0 3 73 14 44
2017 Age - 60 years and over 41 20 33 0 0 0 6 65 0 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 80 8 10 3 0 0 0 87 3 15
2017 Age - 25 - 29 years 44 28 14 12 2 0 0 72 14 45
2017 Age - 30 - 34 years 56 29 6 8 2 0 0 84 10 55
2017 Age - 35 - 39 years 33 40 18 6 3 0 0 73 9 55
2017 Age - 40 - 44 years 40 39 9 7 5 0 0 79 12 44
2017 Age - 45 - 49 years 39 37 16 5 3 0 0 76 8 46
2017 Age - 50 - 54 years 29 43 16 3 9 0 0 72 12 33
2017 Age - 55 - 59 years 38 50 6 2 4 0 0 88 6 44
2017 Age - 60 years and over 41 20 25 8 0 0 6 65 8 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 20 6 0 0 0 0 94 0 16
2017 Age - 25 - 29 years 37 24 13 19 5 2 0 62 24 44
2017 Age - 30 - 34 years 53 31 5 4 7 0 0 84 11 55
2017 Age - 35 - 39 years 41 41 11 3 4 0 0 82 6 55
2017 Age - 40 - 44 years 46 34 10 5 4 0 0 81 9 44
2017 Age - 45 - 49 years 46 34 8 8 4 0 0 80 13 46
2017 Age - 50 - 54 years 37 41 9 10 4 0 0 77 14 33
2017 Age - 55 - 59 years 37 55 6 3 0 0 0 91 3 43
2017 Age - 60 years and over 50 25 12 6 0 0 6 80 7 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 82 10 5 0 0 4 0 95 0 16
2017 Age - 25 - 29 years 54 36 6 4 0 0 0 90 4 45
2017 Age - 30 - 34 years 47 37 9 5 0 2 0 86 5 55
2017 Age - 35 - 39 years 34 50 12 3 0 0 0 85 3 55
2017 Age - 40 - 44 years 40 42 9 3 5 0 0 82 9 44
2017 Age - 45 - 49 years 40 37 19 3 2 0 0 77 4 46
2017 Age - 50 - 54 years 59 28 9 0 0 0 4 91 0 33
2017 Age - 55 - 59 years 51 28 15 4 2 0 0 79 6 44
2017 Age - 60 years and over 57 11 0 6 20 0 6 72 28 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 6 12 7 8 35 0 32 63 27 16
2017 Age - 25 - 29 years 10 7 25 28 25 3 3 56 18 45
2017 Age - 30 - 34 years 8 18 27 24 19 2 2 46 26 55
2017 Age - 35 - 39 years 7 19 28 23 13 4 6 40 29 55
2017 Age - 40 - 44 years 5 28 34 15 13 3 3 29 35 44
2017 Age - 45 - 49 years 5 27 28 26 14 0 0 40 32 46
2017 Age - 50 - 54 years 8 22 32 16 15 0 7 34 33 31
2017 Age - 55 - 59 years 2 36 30 20 6 0 7 27 41 44
2017 Age - 60 years and over 10 8 29 37 10 0 6 50 19 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 6 5 10 7 37 0 35 68 17 16
2017 Age - 25 - 29 years 17 8 16 14 32 5 7 53 29 45
2017 Age - 30 - 34 years 11 7 23 25 27 2 4 55 20 54
2017 Age - 35 - 39 years 2 14 18 39 11 6 10 59 19 53
2017 Age - 40 - 44 years 7 13 30 22 20 3 5 46 22 44
2017 Age - 45 - 49 years 4 15 29 29 13 5 6 47 21 46
2017 Age - 50 - 54 years 10 11 29 18 23 0 9 46 23 32
2017 Age - 55 - 59 years 6 13 35 26 8 2 10 38 22 44
2017 Age - 60 years and over 25 0 19 30 10 0 16 49 29 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 13 5 5 8 35 0 35 66 27 16
2017 Age - 25 - 29 years 13 11 22 29 11 10 5 47 28 45
2017 Age - 30 - 34 years 11 9 28 19 28 4 0 50 21 55
2017 Age - 35 - 39 years 8 16 31 25 12 0 9 40 26 55
2017 Age - 40 - 44 years 14 15 25 18 18 3 8 40 32 44
2017 Age - 45 - 49 years 4 14 33 35 11 0 3 47 18 46
2017 Age - 50 - 54 years 18 15 26 15 17 0 9 36 36 33
2017 Age - 55 - 59 years 13 18 34 17 6 4 7 26 36 44
2017 Age - 60 years and over 0 8 34 21 10 10 17 43 11 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 4 0 7 12 40 0 37 83 6 16
2017 Age - 25 - 29 years 2 4 21 32 31 7 3 70 7 45
2017 Age - 30 - 34 years 0 5 18 41 30 2 4 75 5 55
2017 Age - 35 - 39 years 0 9 35 32 18 0 6 53 10 55
2017 Age - 40 - 44 years 0 8 53 16 16 3 5 34 9 44
2017 Age - 45 - 49 years 5 6 42 34 11 0 3 46 11 45
2017 Age - 50 - 54 years 8 15 17 25 29 0 6 57 24 31
2017 Age - 55 - 59 years 6 9 46 24 8 0 7 35 16 44
2017 Age - 60 years and over 0 10 19 26 31 0 14 66 12 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 8 0 7 7 40 0 37 76 13 16
2017 Age - 25 - 29 years 4 16 15 14 32 10 9 57 25 45
2017 Age - 30 - 34 years 4 11 24 25 32 2 2 59 16 55
2017 Age - 35 - 39 years 7 17 30 24 15 0 6 41 26 55
2017 Age - 40 - 44 years 10 13 30 19 15 4 8 39 27 44
2017 Age - 45 - 49 years 7 26 26 21 13 0 7 37 35 46
2017 Age - 50 - 54 years 6 11 31 12 26 0 14 44 20 31
2017 Age - 55 - 59 years 10 23 27 16 14 0 11 34 37 44
2017 Age - 60 years and over 10 0 19 29 28 0 14 66 12 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 8 5 7 4 40 0 35 68 21 16
2017 Age - 25 - 29 years 13 5 20 17 27 12 7 54 21 45
2017 Age - 30 - 34 years 7 10 10 36 26 6 4 69 20 54
2017 Age - 35 - 39 years 5 11 35 24 17 1 6 45 18 55
2017 Age - 40 - 44 years 7 8 24 31 25 3 2 59 16 44
2017 Age - 45 - 49 years 7 21 24 22 18 5 3 43 30 46
2017 Age - 50 - 54 years 10 9 25 23 22 0 10 50 22 31
2017 Age - 55 - 59 years 10 7 33 24 11 0 16 41 20 44
2017 Age - 60 years and over 8 0 35 19 11 0 27 41 11 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 6 9 2 5 40 0 37 72 24 16
2017 Age - 25 - 29 years 15 7 26 13 26 7 5 44 25 45
2017 Age - 30 - 34 years 6 7 26 33 18 4 6 57 14 55
2017 Age - 35 - 39 years 8 7 40 24 13 2 7 40 16 55
2017 Age - 40 - 44 years 14 11 34 12 21 5 3 36 27 44
2017 Age - 45 - 49 years 4 15 28 23 23 3 4 50 20 46
2017 Age - 50 - 54 years 19 7 30 18 16 0 10 38 29 33
2017 Age - 55 - 59 years 6 23 39 15 8 3 5 26 32 44
2017 Age - 60 years and over 0 8 25 19 21 0 27 55 11 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 84 7 6 0 3 0 0 91 3 16
2017 Age - 25 - 29 years 66 16 8 7 0 0 3 84 7 45
2017 Age - 30 - 34 years 71 14 7 7 1 0 0 85 8 55
2017 Age - 35 - 39 years 73 21 3 2 0 0 0 95 2 55
2017 Age - 40 - 44 years 68 21 6 6 0 0 0 88 6 44
2017 Age - 45 - 49 years 58 26 2 11 3 0 0 85 14 46
2017 Age - 50 - 54 years 61 18 7 7 3 0 4 82 10 33
2017 Age - 55 - 59 years 71 20 5 3 2 0 0 91 4 44
2017 Age - 60 years and over 48 17 12 0 6 0 17 78 8 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 7 6 5 2 2 3 86 8 16
2017 Age - 25 - 29 years 32 22 14 11 6 7 7 63 20 45
2017 Age - 30 - 34 years 27 27 11 4 14 11 6 66 21 54
2017 Age - 35 - 39 years 29 28 16 16 1 8 2 63 19 55
2017 Age - 40 - 44 years 37 26 8 9 12 3 5 68 24 44
2017 Age - 45 - 49 years 30 28 15 11 4 7 6 66 17 46
2017 Age - 50 - 54 years 23 27 20 10 16 0 4 52 27 33
2017 Age - 55 - 59 years 41 33 10 5 5 0 5 78 11 44
2017 Age - 60 years and over 31 29 34 0 0 0 6 64 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 71 15 11 2 0 0 0 86 2 16
2017 Age - 25 - 29 years 58 21 8 10 4 0 0 79 14 45
2017 Age - 30 - 34 years 52 27 11 6 4 0 0 79 10 55
2017 Age - 35 - 39 years 48 35 10 3 3 0 0 83 7 55
2017 Age - 40 - 44 years 60 18 5 2 14 0 0 78 16 44
2017 Age - 45 - 49 years 49 28 8 8 2 5 0 81 10 46
2017 Age - 50 - 54 years 34 30 10 7 16 0 4 66 23 33
2017 Age - 55 - 59 years 63 18 7 7 5 0 0 81 12 44
2017 Age - 60 years and over 63 11 20 0 0 0 6 79 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 69 15 9 0 7 0 0 84 7 16
2017 Age - 25 - 29 years 48 27 3 13 9 0 0 75 22 45
2017 Age - 30 - 34 years 37 31 19 8 5 0 0 68 13 55
2017 Age - 35 - 39 years 37 39 4 15 3 2 0 78 19 55
2017 Age - 40 - 44 years 48 37 5 8 3 0 0 85 10 44
2017 Age - 45 - 49 years 42 38 11 7 2 0 0 80 9 45
2017 Age - 50 - 54 years 31 43 3 6 9 3 4 80 16 32
2017 Age - 55 - 59 years 34 43 13 6 3 0 0 78 9 44
2017 Age - 60 years and over 50 23 12 8 0 0 6 79 8 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 73 9 9 5 2 2 0 84 7 16
2017 Age - 25 - 29 years 47 11 10 9 8 12 2 68 20 45
2017 Age - 30 - 34 years 39 29 11 3 6 11 0 76 11 55
2017 Age - 35 - 39 years 31 33 14 9 3 10 0 71 14 55
2017 Age - 40 - 44 years 54 23 2 4 12 5 0 81 17 44
2017 Age - 45 - 49 years 40 20 10 9 4 16 2 72 16 46
2017 Age - 50 - 54 years 26 40 12 5 14 0 4 68 19 33
2017 Age - 55 - 59 years 42 25 17 6 3 3 5 72 10 44
2017 Age - 60 years and over 41 12 22 7 0 10 7 64 9 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 35 9 6 5 10 35 0 68 23 16
2017 Age - 25 - 29 years 14 11 17 19 8 31 0 36 39 45
2017 Age - 30 - 34 years 12 11 14 18 14 19 12 33 47 55
2017 Age - 35 - 39 years 13 29 7 20 10 14 7 53 38 55
2017 Age - 40 - 44 years 23 20 18 7 10 14 7 55 22 44
2017 Age - 45 - 49 years 21 20 20 11 7 18 4 51 22 46
2017 Age - 50 - 54 years 3 27 28 9 12 15 7 39 26 33
2017 Age - 55 - 59 years 19 39 18 5 2 11 7 70 9 44
2017 Age - 60 years and over 41 17 12 6 8 9 6 69 17 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 76 15 9 0 0 0 0 91 0 16
2017 Age - 25 - 29 years 61 30 0 4 5 0 0 91 9 45
2017 Age - 30 - 34 years 56 22 9 10 4 0 0 77 14 55
2017 Age - 35 - 39 years 56 26 8 9 1 0 0 82 10 55
2017 Age - 40 - 44 years 52 25 4 17 2 0 0 76 19 44
2017 Age - 45 - 49 years 56 41 0 3 0 0 0 97 3 46
2017 Age - 50 - 54 years 55 23 3 13 2 0 4 81 16 33
2017 Age - 55 - 59 years 52 35 11 3 0 0 0 86 3 44
2017 Age - 60 years and over 41 33 12 8 0 0 6 79 8 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 37 15 9 4 2 0 32 77 10 16
2017 Age - 25 - 29 years 51 28 10 3 4 3 2 82 7 45
2017 Age - 30 - 34 years 47 31 7 6 7 2 0 80 13 54
2017 Age - 35 - 39 years 33 34 13 11 7 0 2 69 18 55
2017 Age - 40 - 44 years 49 30 5 5 11 0 0 79 16 44
2017 Age - 45 - 49 years 42 28 12 5 9 3 2 73 14 46
2017 Age - 50 - 54 years 39 32 7 9 14 0 0 71 22 33
2017 Age - 55 - 59 years 55 29 6 7 2 0 0 84 10 44
2017 Age - 60 years and over 41 33 20 0 0 0 6 79 0 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 17 6 0 2 0 0 91 2 16
2017 Age - 25 - 29 years 66 25 5 2 0 3 0 93 2 45
2017 Age - 30 - 34 years 59 21 5 6 7 2 0 82 13 55
2017 Age - 35 - 39 years 46 36 2 9 7 0 0 82 16 55
2017 Age - 40 - 44 years 57 17 2 10 12 0 3 76 22 44
2017 Age - 45 - 49 years 50 28 2 8 2 5 4 86 11 46
2017 Age - 50 - 54 years 51 19 9 6 14 0 0 71 20 33
2017 Age - 55 - 59 years 52 33 5 3 5 2 0 88 8 44
2017 Age - 60 years and over 49 26 19 0 0 0 6 80 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 80 10 9 0 2 0 0 90 2 16
2017 Age - 25 - 29 years 62 27 3 4 2 3 0 91 6 45
2017 Age - 30 - 34 years 51 32 9 0 9 0 0 82 9 55
2017 Age - 35 - 39 years 35 35 13 9 9 0 0 69 17 55
2017 Age - 40 - 44 years 55 19 5 7 14 0 0 73 22 44
2017 Age - 45 - 49 years 50 20 13 11 2 3 2 73 13 45
2017 Age - 50 - 54 years 48 25 7 10 7 0 4 76 17 33
2017 Age - 55 - 59 years 46 38 8 3 5 0 0 84 7 44
2017 Age - 60 years and over 49 20 19 0 0 6 6 79 0 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 89 8 4 0 0 0 0 96 0 16
2017 Age - 25 - 29 years 83 13 4 0 0 0 0 96 0 45
2017 Age - 30 - 34 years 82 11 2 4 1 0 0 93 5 55
2017 Age - 35 - 39 years 84 14 0 0 1 0 1 99 1 55
2017 Age - 40 - 44 years 88 8 3 2 0 0 0 96 2 43
2017 Age - 45 - 49 years 72 24 0 3 0 0 2 97 3 46
2017 Age - 50 - 54 years 75 22 0 0 3 0 0 97 3 33
2017 Age - 55 - 59 years 90 10 0 0 0 0 0 100 0 44
2017 Age - 60 years and over 49 12 13 0 7 0 18 75 9 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 51 10 6 0 0 0 32 91 0 16
2017 Age - 25 - 29 years 72 12 4 7 2 0 3 86 10 45
2017 Age - 30 - 34 years 57 16 8 8 3 6 2 79 12 53
2017 Age - 35 - 39 years 63 28 0 1 4 4 0 95 5 55
2017 Age - 40 - 44 years 65 18 2 12 3 0 0 84 15 44
2017 Age - 45 - 49 years 52 20 9 5 4 4 5 79 11 46
2017 Age - 50 - 54 years 44 27 9 7 6 4 3 76 14 33
2017 Age - 55 - 59 years 55 27 0 2 2 0 14 95 5 44
2017 Age - 60 years and over 45 20 12 0 0 0 23 84 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 81 5 6 3 2 2 0 88 5 16
2017 Age - 25 - 29 years 72 18 8 0 2 0 0 90 2 45
2017 Age - 30 - 34 years 63 19 12 2 5 0 0 82 7 55
2017 Age - 35 - 39 years 56 23 11 1 7 2 0 81 8 55
2017 Age - 40 - 44 years 58 21 7 6 7 0 0 79 14 43
2017 Age - 45 - 49 years 55 26 7 7 2 3 0 84 9 46
2017 Age - 50 - 54 years 57 22 0 3 14 0 4 82 18 33
2017 Age - 55 - 59 years 52 34 7 3 2 0 3 88 5 44
2017 Age - 60 years and over 55 11 28 0 0 0 6 71 0 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 82 2 11 3 2 0 0 84 5 16
2017 Age - 25 - 29 years 69 19 12 0 0 0 0 88 0 45
2017 Age - 30 - 34 years 66 13 14 4 3 0 0 79 7 55
2017 Age - 35 - 39 years 66 19 5 4 5 2 0 86 8 55
2017 Age - 40 - 44 years 58 23 7 4 5 3 0 84 9 43
2017 Age - 45 - 49 years 54 18 7 6 2 13 0 83 9 46
2017 Age - 50 - 54 years 61 17 8 3 10 0 0 79 14 33
2017 Age - 55 - 59 years 57 27 9 3 5 0 0 84 7 44
2017 Age - 60 years and over 51 21 12 0 0 0 15 86 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 82 7 6 3 2 0 0 89 5 16
2017 Age - 25 - 29 years 69 22 7 0 2 0 0 91 2 45
2017 Age - 30 - 34 years 66 14 6 9 5 0 0 81 14 55
2017 Age - 35 - 39 years 45 29 13 8 5 0 0 74 13 55
2017 Age - 40 - 44 years 62 16 3 7 12 0 0 78 19 44
2017 Age - 45 - 49 years 56 23 15 5 2 0 0 79 7 46
2017 Age - 50 - 54 years 56 24 0 9 10 0 0 81 19 33
2017 Age - 55 - 59 years 58 31 5 5 2 0 0 88 7 44
2017 Age - 60 years and over 45 37 12 0 0 0 6 87 0 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 30 - 34 years 22 28 8 19 0 23 0 65 25 14
2017 Age - 35 - 39 years 37 23 16 13 0 0 11 68 14 15
2017 Age - 40 - 44 years 46 26 6 10 0 0 12 81 12 20
2017 Age - 45 - 49 years 53 25 7 5 0 5 6 87 5 17
2017 Age - 55 - 59 years 48 29 14 0 0 0 8 85 0 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 8 5 2 6 0 0 87 8 16
2017 Age - 25 - 29 years 45 19 6 9 9 12 0 73 20 45
2017 Age - 30 - 34 years 34 33 7 9 7 11 0 75 18 55
2017 Age - 35 - 39 years 32 42 9 4 5 8 0 81 9 55
2017 Age - 40 - 44 years 33 33 8 14 7 5 0 70 22 44
2017 Age - 45 - 49 years 32 35 15 6 4 8 0 73 11 46
2017 Age - 50 - 54 years 18 21 12 25 20 3 0 41 47 33
2017 Age - 55 - 59 years 32 43 14 7 0 5 0 78 7 44
2017 Age - 60 years and over 41 17 35 0 0 0 6 62 0 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 84 5 3 0 8 0 0 89 8 16
2017 Age - 25 - 29 years 49 17 4 10 11 9 0 73 23 45
2017 Age - 30 - 34 years 38 29 14 12 5 3 0 69 17 55
2017 Age - 35 - 39 years 27 42 14 4 7 6 0 73 12 55
2017 Age - 40 - 44 years 30 28 16 14 9 3 0 59 24 43
2017 Age - 45 - 49 years 32 30 18 5 8 7 0 66 14 46
2017 Age - 50 - 54 years 14 27 9 28 23 0 0 41 51 33
2017 Age - 55 - 59 years 33 39 18 5 4 2 0 73 9 44
2017 Age - 60 years and over 41 17 29 6 0 0 6 62 7 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 78 6 5 0 8 3 0 86 9 16
2017 Age - 25 - 29 years 44 19 6 5 13 12 0 72 21 45
2017 Age - 30 - 34 years 22 25 17 16 10 9 0 52 29 55
2017 Age - 35 - 39 years 19 37 24 11 3 6 0 59 15 55
2017 Age - 40 - 44 years 27 21 24 13 9 6 0 51 23 44
2017 Age - 45 - 49 years 23 29 12 14 9 12 0 60 26 45
2017 Age - 50 - 54 years 10 21 28 9 28 4 0 32 38 33
2017 Age - 55 - 59 years 19 39 20 9 4 8 0 64 14 44
2017 Age - 60 years and over 41 11 28 6 8 0 6 55 15 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 78 7 5 2 8 0 0 84 11 16
2017 Age - 25 - 29 years 39 23 6 8 11 13 0 71 22 45
2017 Age - 30 - 34 years 31 23 23 9 12 2 0 55 21 55
2017 Age - 35 - 39 years 24 40 12 7 14 4 0 67 21 55
2017 Age - 40 - 44 years 29 29 16 11 9 5 0 62 21 44
2017 Age - 45 - 49 years 18 33 13 19 7 11 0 57 29 46
2017 Age - 50 - 54 years 14 27 24 9 24 2 0 42 34 33
2017 Age - 55 - 59 years 26 38 18 7 6 5 0 68 13 44
2017 Age - 60 years and over 41 20 19 0 14 0 6 65 15 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 77 10 7 0 6 0 0 87 6 16
2017 Age - 25 - 29 years 32 29 11 4 12 12 0 69 18 45
2017 Age - 30 - 34 years 28 26 13 12 16 6 0 57 29 55
2017 Age - 35 - 39 years 15 37 13 22 8 4 0 55 31 54
2017 Age - 40 - 44 years 26 32 17 9 11 5 0 61 21 44
2017 Age - 45 - 49 years 18 39 14 14 6 9 0 63 22 46
2017 Age - 50 - 54 years 10 31 15 14 30 0 0 42 44 33
2017 Age - 55 - 59 years 12 49 14 15 8 2 0 62 24 44
2017 Age - 60 years and over 48 20 12 0 14 0 6 72 15 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 11 7 0 4 3 0 89 4 16
2017 Age - 25 - 29 years 39 36 13 5 2 5 0 79 7 45
2017 Age - 30 - 34 years 40 35 16 5 1 2 0 77 7 55
2017 Age - 35 - 39 years 36 34 16 4 7 2 0 72 12 55
2017 Age - 40 - 44 years 48 24 19 2 5 3 0 74 7 44
2017 Age - 45 - 49 years 22 50 13 13 0 3 0 74 13 46
2017 Age - 50 - 54 years 22 38 15 9 16 0 0 60 25 33
2017 Age - 55 - 59 years 48 34 11 5 0 2 0 83 5 44
2017 Age - 60 years and over 41 34 12 0 6 0 6 80 7 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 17 5 0 4 0 0 91 4 16
2017 Age - 25 - 29 years 51 31 14 2 0 2 0 83 2 45
2017 Age - 30 - 34 years 50 33 13 4 0 0 0 83 4 55
2017 Age - 35 - 39 years 43 36 6 5 1 9 0 87 7 55
2017 Age - 40 - 44 years 54 30 8 3 0 5 0 89 3 44
2017 Age - 45 - 49 years 37 45 7 4 2 5 0 86 7 46
2017 Age - 50 - 54 years 26 45 17 6 0 4 3 76 6 33
2017 Age - 55 - 59 years 57 29 9 5 0 0 0 86 5 43
2017 Age - 60 years and over 57 11 26 0 0 0 6 72 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 78 9 7 0 4 2 0 89 4 16
2017 Age - 25 - 29 years 39 31 13 10 2 3 2 73 13 45
2017 Age - 30 - 34 years 36 32 14 9 4 4 2 72 13 55
2017 Age - 35 - 39 years 34 31 14 15 5 2 0 66 20 55
2017 Age - 40 - 44 years 48 25 10 11 3 3 0 75 15 44
2017 Age - 45 - 49 years 38 32 14 9 2 6 0 74 11 46
2017 Age - 50 - 54 years 26 33 22 0 16 0 4 61 17 33
2017 Age - 55 - 59 years 35 36 7 8 7 4 2 76 16 44
2017 Age - 60 years and over 31 20 37 0 6 0 6 54 7 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 13 7 3 0 3 0 90 3 15
2017 Age - 25 - 29 years 14 42 21 9 5 8 2 62 15 45
2017 Age - 30 - 34 years 32 29 20 8 4 7 0 66 13 55
2017 Age - 35 - 39 years 27 26 16 20 6 4 0 56 27 55
2017 Age - 40 - 44 years 33 33 9 11 7 7 0 71 19 44
2017 Age - 45 - 49 years 28 34 23 7 0 7 0 67 7 46
2017 Age - 50 - 54 years 10 41 14 15 18 2 0 52 34 33
2017 Age - 55 - 59 years 25 29 16 18 5 7 0 59 24 44
2017 Age - 60 years and over 48 26 20 0 0 0 6 79 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 75 7 11 0 0 0 8 89 0 15
2017 Age - 25 - 29 years 29 14 10 8 11 25 2 60 26 45
2017 Age - 30 - 34 years 31 17 15 9 15 9 4 56 28 55
2017 Age - 35 - 39 years 19 22 13 12 12 20 2 52 32 55
2017 Age - 40 - 44 years 28 17 8 14 14 16 3 56 34 44
2017 Age - 45 - 49 years 7 31 26 8 6 14 8 49 18 46
2017 Age - 50 - 54 years 9 24 28 4 21 3 11 38 29 33
2017 Age - 55 - 59 years 24 19 19 2 11 15 10 56 18 44
2017 Age - 60 years and over 31 11 26 0 6 19 6 56 9 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 76 10 0 3 4 5 2 93 7 16
2017 Age - 25 - 29 years 60 16 6 11 2 5 0 79 14 45
2017 Age - 30 - 34 years 77 10 4 7 1 0 1 88 8 54
2017 Age - 35 - 39 years 59 28 6 1 0 4 1 92 1 55
2017 Age - 40 - 44 years 62 24 2 4 3 3 3 90 7 44
2017 Age - 45 - 49 years 54 28 4 11 0 3 0 85 11 46
2017 Age - 50 - 54 years 54 18 7 9 7 0 6 76 17 33
2017 Age - 55 - 59 years 59 27 5 3 2 5 0 91 4 44
2017 Age - 60 years and over 46 11 12 8 6 0 17 68 17 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 10 2 3 6 0 0 89 9 16
2017 Age - 25 - 29 years 63 14 4 10 2 2 4 83 13 45
2017 Age - 30 - 34 years 80 8 3 2 1 5 0 93 3 55
2017 Age - 35 - 39 years 61 24 4 3 2 4 1 90 6 55
2017 Age - 40 - 44 years 65 26 0 0 0 3 6 100 0 43
2017 Age - 45 - 49 years 51 19 8 6 0 14 2 83 7 46
2017 Age - 50 - 54 years 60 29 3 0 0 4 4 97 0 33
2017 Age - 55 - 59 years 71 21 4 0 0 4 0 96 0 44
2017 Age - 60 years and over 46 19 12 0 0 0 23 84 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 44 2 10 3 6 35 0 71 13 16
2017 Age - 25 - 29 years 44 18 8 7 13 8 3 69 23 45
2017 Age - 30 - 34 years 46 18 7 12 11 7 0 68 24 55
2017 Age - 35 - 39 years 36 17 15 14 8 10 0 59 25 55
2017 Age - 40 - 44 years 44 23 10 8 13 3 0 69 21 44
2017 Age - 45 - 49 years 26 40 7 14 7 5 0 70 23 45
2017 Age - 50 - 54 years 40 33 0 15 6 4 4 78 22 33
2017 Age - 55 - 59 years 25 37 20 12 5 2 0 63 17 44
2017 Age - 60 years and over 48 11 29 6 0 0 6 62 7 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 42 40 7 5 4 2 0 83 9 16
2017 Age - 25 - 29 years 32 16 10 12 24 5 0 51 38 45
2017 Age - 30 - 34 years 26 34 7 13 19 1 0 61 32 55
2017 Age - 35 - 39 years 24 16 16 21 17 2 3 42 41 55
2017 Age - 40 - 44 years 23 17 9 10 32 5 3 44 46 44
2017 Age - 45 - 49 years 18 25 13 19 13 3 9 49 36 45
2017 Age - 50 - 54 years 12 28 15 16 26 0 4 41 44 33
2017 Age - 55 - 59 years 15 13 16 17 19 7 13 35 45 44
2017 Age - 60 years and over 31 11 20 0 0 17 22 68 0 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 72 9 7 5 6 0 0 82 11 16
2017 Age - 25 - 29 years 37 26 15 5 7 10 0 70 13 45
2017 Age - 30 - 34 years 32 38 12 7 5 3 2 74 13 55
2017 Age - 35 - 39 years 26 42 17 10 3 0 2 69 13 55
2017 Age - 40 - 44 years 33 20 19 7 15 5 0 57 23 44
2017 Age - 45 - 49 years 26 39 16 4 4 11 0 73 9 46
2017 Age - 50 - 54 years 16 46 12 15 4 7 0 67 20 32
2017 Age - 55 - 59 years 24 38 17 4 10 4 3 67 15 44
2017 Age - 60 years and over 41 20 33 0 0 0 6 65 0 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 7 7 0 4 5 3 88 4 16
2017 Age - 25 - 29 years 50 22 10 7 6 3 2 76 14 45
2017 Age - 30 - 34 years 47 21 20 0 4 5 4 75 4 55
2017 Age - 35 - 39 years 40 24 12 7 4 12 1 74 13 55
2017 Age - 40 - 44 years 47 19 8 4 12 10 0 73 17 44
2017 Age - 45 - 49 years 31 38 16 7 2 6 2 74 9 46
2017 Age - 50 - 54 years 32 32 8 3 7 17 0 78 12 33
2017 Age - 55 - 59 years 37 29 18 5 5 5 0 70 11 44
2017 Age - 60 years and over 41 26 20 0 0 0 13 77 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 15 5 2 4 0 0 89 6 16
2017 Age - 25 - 29 years 53 29 11 2 2 3 0 84 4 45
2017 Age - 30 - 34 years 49 32 9 5 4 2 0 82 9 55
2017 Age - 35 - 39 years 45 34 14 3 3 2 0 80 6 55
2017 Age - 40 - 44 years 54 23 8 6 2 7 0 83 8 44
2017 Age - 45 - 49 years 42 34 17 5 2 0 0 76 7 46
2017 Age - 50 - 54 years 37 36 8 13 4 4 0 75 17 33
2017 Age - 55 - 59 years 34 46 9 8 0 3 0 82 9 44
2017 Age - 60 years and over 41 33 12 8 0 0 6 79 8 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 15 2 0 4 0 0 94 4 16
2017 Age - 25 - 29 years 70 23 5 0 2 0 0 93 2 45
2017 Age - 30 - 34 years 58 26 5 7 4 0 0 84 11 55
2017 Age - 35 - 39 years 49 36 4 7 3 0 0 86 10 55
2017 Age - 40 - 44 years 52 34 8 0 7 0 0 86 7 44
2017 Age - 45 - 49 years 48 30 11 5 3 3 0 80 9 46
2017 Age - 50 - 54 years 44 38 4 0 10 0 4 85 11 33
2017 Age - 55 - 59 years 44 38 15 3 0 0 0 82 3 44
2017 Age - 60 years and over 41 26 19 8 0 0 6 72 8 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 12 5 0 4 0 0 91 4 16
2017 Age - 25 - 29 years 50 27 10 5 8 0 0 76 13 45
2017 Age - 30 - 34 years 46 33 4 8 7 2 0 80 16 55
2017 Age - 35 - 39 years 42 27 21 4 6 0 0 69 10 55
2017 Age - 40 - 44 years 43 15 21 8 9 3 0 60 18 43
2017 Age - 45 - 49 years 36 27 26 5 3 3 0 64 9 45
2017 Age - 50 - 54 years 26 32 15 15 12 0 0 58 28 33
2017 Age - 55 - 59 years 31 39 20 5 4 0 0 71 9 44
2017 Age - 60 years and over 41 26 12 8 6 0 6 72 15 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 12 5 0 4 0 0 91 4 16
2017 Age - 25 - 29 years 52 24 11 4 8 0 0 76 12 45
2017 Age - 30 - 34 years 48 25 12 9 7 0 0 73 16 55
2017 Age - 35 - 39 years 38 37 15 4 6 0 0 75 10 55
2017 Age - 40 - 44 years 43 20 18 12 6 0 0 64 18 44
2017 Age - 45 - 49 years 33 27 24 7 6 3 0 62 13 46
2017 Age - 50 - 54 years 32 26 16 16 10 0 0 58 26 33
2017 Age - 55 - 59 years 33 44 19 0 4 0 0 77 4 44
2017 Age - 60 years and over 41 26 12 8 6 0 6 72 15 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 45 7 3 10 4 32 0 77 20 16
2017 Age - 25 - 29 years 34 17 14 7 22 5 0 54 31 45
2017 Age - 30 - 34 years 35 28 11 11 12 3 0 65 24 55
2017 Age - 35 - 39 years 28 26 22 15 4 4 0 57 20 55
2017 Age - 40 - 44 years 40 19 15 12 11 0 3 61 23 44
2017 Age - 45 - 49 years 33 27 22 7 8 3 0 62 16 46
2017 Age - 50 - 54 years 25 38 9 2 19 3 4 67 23 33
2017 Age - 55 - 59 years 31 25 23 15 7 0 0 55 22 44
2017 Age - 60 years and over 41 20 12 0 6 6 14 77 8 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Age - 24 years and under 50 10 40 16
2017 Age - 25 - 29 years 39 23 38 45
2017 Age - 30 - 34 years 36 30 34 55
2017 Age - 35 - 39 years 36 31 33 55
2017 Age - 40 - 44 years 31 31 37 44
2017 Age - 45 - 49 years 12 47 41 46
2017 Age - 50 - 54 years 32 41 27 33
2017 Age - 55 - 59 years 37 36 27 44
2017 Age - 60 years and over 47 47 6 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Age - 25 - 29 years 0 6 76 6 13 0 18
2017 Age - 30 - 34 years 0 5 69 9 11 5 20
2017 Age - 35 - 39 years 0 4 69 7 0 20 21
2017 Age - 40 - 44 years 0 13 79 0 0 8 14
2017 Age - 50 - 54 years 24 0 46 0 11 19 11
2017 Age - 55 - 59 years 40 13 24 0 7 17 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 30 - 34 years 13 87 52
2017 Age - 35 - 39 years 14 86 55
2017 Age - 40 - 44 years 12 88 44
2017 Age - 45 - 49 years 12 88 46
2017 Age - 50 - 54 years 16 84 33
2017 Age - 55 - 59 years 16 84 44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 72 4 2 2 4 10 5 90 7 16
2017 Age - 25 - 29 years 19 12 8 3 5 37 17 66 15 45
2017 Age - 30 - 34 years 20 11 10 7 5 38 9 59 23 55
2017 Age - 35 - 39 years 16 18 14 5 5 34 8 58 18 55
2017 Age - 40 - 44 years 23 5 2 6 12 36 16 58 38 44
2017 Age - 45 - 49 years 13 14 31 3 0 34 6 44 5 46
2017 Age - 50 - 54 years 3 13 22 7 12 33 9 29 34 33
2017 Age - 55 - 59 years 9 9 13 14 4 40 12 36 36 44
2017 Age - 60 years and over 31 20 20 0 0 13 17 72 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 47 5 5 2 4 37 0 82 10 16
2017 Age - 25 - 29 years 36 24 7 3 5 21 5 81 10 45
2017 Age - 30 - 34 years 38 13 15 6 9 16 3 63 19 55
2017 Age - 35 - 39 years 23 36 13 6 3 16 4 73 12 55
2017 Age - 40 - 44 years 38 25 10 4 14 7 2 69 20 44
2017 Age - 45 - 49 years 22 30 33 2 0 14 0 60 2 45
2017 Age - 50 - 54 years 10 35 16 10 10 18 0 55 25 33
2017 Age - 55 - 59 years 23 19 19 13 2 20 5 55 19 44
2017 Age - 60 years and over 37 20 20 0 0 6 17 74 0 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 35 7 6 10 2 2 37 69 21 16
2017 Age - 25 - 29 years 25 39 16 9 0 4 6 72 10 45
2017 Age - 30 - 34 years 30 43 12 9 0 2 5 78 10 55
2017 Age - 35 - 39 years 25 58 6 3 2 0 5 88 6 54
2017 Age - 40 - 44 years 45 20 13 5 0 3 16 79 6 44
2017 Age - 45 - 49 years 25 42 8 2 0 0 23 86 3 46
2017 Age - 50 - 54 years 36 38 0 5 2 3 15 91 9 33
2017 Age - 55 - 59 years 34 38 7 4 0 3 14 87 5 44
2017 Age - 60 years and over 41 20 19 0 0 0 21 77 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 35 2 6 0 0 12 45 86 0 16
2017 Age - 25 - 29 years 14 12 17 4 2 33 18 52 13 45
2017 Age - 30 - 34 years 13 5 14 4 2 44 19 47 15 55
2017 Age - 35 - 39 years 10 17 29 4 2 21 18 43 10 55
2017 Age - 40 - 44 years 21 3 13 7 5 32 20 48 25 44
2017 Age - 45 - 49 years 14 6 15 5 4 37 19 45 20 45
2017 Age - 50 - 54 years 3 23 14 5 3 24 27 55 17 33
2017 Age - 55 - 59 years 10 12 19 4 0 31 23 49 9 44
2017 Age - 60 years and over 41 20 12 0 0 0 27 83 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 40 6 4 0 0 13 37 93 0 16
2017 Age - 25 - 29 years 50 23 9 2 0 15 3 88 2 45
2017 Age - 30 - 34 years 53 19 8 2 2 11 5 86 4 54
2017 Age - 35 - 39 years 32 39 15 2 3 4 5 78 6 55
2017 Age - 40 - 44 years 47 17 9 0 5 9 14 82 6 44
2017 Age - 45 - 49 years 42 26 7 0 0 4 21 91 0 46
2017 Age - 50 - 54 years 36 21 15 0 10 3 15 69 12 33
2017 Age - 55 - 59 years 35 37 5 0 2 9 11 91 3 44
2017 Age - 60 years and over 41 20 12 0 0 6 21 83 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 42 2 4 0 0 15 37 92 0 16
2017 Age - 25 - 29 years 38 20 11 3 0 20 8 80 4 45
2017 Age - 30 - 34 years 45 19 10 4 0 18 5 82 5 55
2017 Age - 35 - 39 years 26 36 12 4 6 11 5 74 12 55
2017 Age - 40 - 44 years 44 19 9 0 5 9 14 81 6 44
2017 Age - 45 - 49 years 40 24 11 2 0 6 17 83 3 45
2017 Age - 50 - 54 years 23 21 16 7 7 12 15 60 18 33
2017 Age - 55 - 59 years 27 33 14 0 0 15 12 81 0 43
2017 Age - 60 years and over 41 20 12 0 0 6 21 83 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 35 - 39 years 9 91 55
2017 Age - 55 - 59 years 0 100 44
2017 Age - 60 years and over 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 42 2 6 0 0 45 5 88 0 16
2017 Age - 25 - 29 years 13 11 10 0 2 42 22 67 7 45
2017 Age - 30 - 34 years 26 6 4 5 4 48 7 72 20 55
2017 Age - 35 - 39 years 24 7 14 3 3 39 10 60 13 55
2017 Age - 40 - 44 years 26 5 4 4 5 46 10 70 20 44
2017 Age - 45 - 49 years 14 17 22 0 0 42 4 59 0 46
2017 Age - 50 - 54 years 3 10 38 5 2 38 4 23 13 33
2017 Age - 55 - 59 years 20 14 20 4 0 32 9 58 7 44
2017 Age - 60 years and over 23 25 9 0 0 24 19 85 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 5 4 0 0 10 2 96 0 16
2017 Age - 25 - 29 years 40 19 5 3 2 28 4 86 7 44
2017 Age - 30 - 34 years 44 10 12 5 5 22 1 71 14 55
2017 Age - 35 - 39 years 28 30 11 4 2 23 2 77 8 54
2017 Age - 40 - 44 years 39 27 16 4 3 11 0 74 8 44
2017 Age - 45 - 49 years 22 41 19 0 0 19 0 77 0 46
2017 Age - 50 - 54 years 21 26 21 7 2 24 0 61 12 33
2017 Age - 55 - 59 years 27 27 15 0 3 25 5 76 4 44
2017 Age - 60 years and over 48 20 8 0 12 6 6 77 14 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 16 35 39 2 8 0 0 51 10 16
2017 Age - 25 - 29 years 30 21 16 8 24 0 2 51 32 45
2017 Age - 30 - 34 years 46 19 19 2 9 0 4 68 12 55
2017 Age - 35 - 39 years 30 25 27 5 8 0 4 58 14 55
2017 Age - 40 - 44 years 27 29 19 8 17 0 0 56 24 44
2017 Age - 45 - 49 years 40 26 9 19 4 0 2 67 24 46
2017 Age - 50 - 54 years 47 27 9 2 14 0 2 75 17 33
2017 Age - 55 - 59 years 32 20 24 5 9 3 7 58 15 44
2017 Age - 60 years and over 69 0 6 12 0 0 13 79 14 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 49 42 9 0 0 0 0 91 0 16
2017 Age - 25 - 29 years 20 39 26 8 4 0 2 61 12 45
2017 Age - 30 - 34 years 32 30 17 15 3 0 2 64 19 55
2017 Age - 35 - 39 years 24 27 25 17 6 2 0 51 23 55
2017 Age - 40 - 44 years 22 22 27 19 10 0 0 44 29 44
2017 Age - 45 - 49 years 27 26 28 16 3 0 0 53 19 46
2017 Age - 50 - 54 years 26 31 33 7 2 0 0 58 9 33
2017 Age - 55 - 59 years 26 26 20 19 7 0 2 53 27 44
2017 Age - 60 years and over 29 30 13 0 12 0 16 70 14 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 83 15 0 2 0 0 0 98 2 16
2017 Age - 25 - 29 years 42 29 15 7 5 0 2 72 13 45
2017 Age - 30 - 34 years 42 31 19 7 0 0 2 74 7 55
2017 Age - 35 - 39 years 26 38 22 11 3 0 0 63 14 55
2017 Age - 40 - 44 years 21 33 27 13 6 0 0 55 18 44
2017 Age - 45 - 49 years 33 35 17 13 2 0 0 68 14 46
2017 Age - 50 - 54 years 32 34 20 14 0 0 0 66 14 33
2017 Age - 55 - 59 years 35 27 16 17 2 0 2 63 20 43
2017 Age - 60 years and over 29 19 25 0 0 0 27 66 0 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 76 10 5 7 2 0 0 86 9 16
2017 Age - 25 - 29 years 41 24 4 13 13 0 5 68 28 44
2017 Age - 30 - 34 years 38 29 9 12 7 1 4 70 20 55
2017 Age - 35 - 39 years 29 29 18 16 8 0 1 59 24 55
2017 Age - 40 - 44 years 30 21 26 14 7 0 3 52 22 44
2017 Age - 45 - 49 years 28 29 17 18 6 3 0 58 24 46
2017 Age - 50 - 54 years 23 45 20 2 6 0 4 71 8 33
2017 Age - 55 - 59 years 22 25 27 13 9 2 2 49 23 44
2017 Age - 60 years and over 46 9 6 23 0 0 16 65 27 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 91 9 0 0 0 0 0 100 0 16
2017 Age - 25 - 29 years 64 18 11 0 0 2 5 88 0 45
2017 Age - 30 - 34 years 58 22 7 2 0 0 11 89 2 55
2017 Age - 35 - 39 years 40 33 8 9 3 0 7 79 13 55
2017 Age - 40 - 44 years 51 27 5 9 3 0 6 82 12 43
2017 Age - 45 - 49 years 50 14 10 11 2 0 13 74 14 46
2017 Age - 50 - 54 years 48 27 0 0 2 0 23 97 3 33
2017 Age - 55 - 59 years 44 13 23 6 0 0 14 66 7 44
2017 Age - 60 years and over 29 10 6 12 0 0 42 68 21 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 85 5 5 2 0 0 3 92 2 16
2017 Age - 25 - 29 years 47 31 16 7 0 0 0 77 7 44
2017 Age - 30 - 34 years 39 23 17 14 5 0 2 63 20 55
2017 Age - 35 - 39 years 26 39 22 10 4 0 0 64 14 54
2017 Age - 40 - 44 years 30 27 27 12 4 0 0 57 16 44
2017 Age - 45 - 49 years 39 33 16 5 4 2 0 74 9 45
2017 Age - 50 - 54 years 34 34 27 2 0 0 3 70 2 33
2017 Age - 55 - 59 years 36 35 11 9 2 0 7 76 12 44
2017 Age - 60 years and over 21 19 6 12 0 6 34 69 21 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 10 6 2 0 0 3 91 2 16
2017 Age - 25 - 29 years 46 26 9 14 2 0 2 73 17 44
2017 Age - 30 - 34 years 42 32 16 6 2 0 2 75 8 55
2017 Age - 35 - 39 years 26 32 28 8 3 0 2 60 11 54
2017 Age - 40 - 44 years 31 42 17 8 2 0 0 73 10 44
2017 Age - 45 - 49 years 44 36 9 5 6 0 0 80 11 45
2017 Age - 50 - 54 years 30 31 14 3 14 0 7 66 19 33
2017 Age - 55 - 59 years 29 25 24 11 5 0 7 58 16 44
2017 Age - 60 years and over 21 26 19 0 0 0 34 72 0 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 74 15 6 2 0 0 3 91 2 16
2017 Age - 25 - 29 years 43 26 16 6 9 0 0 69 15 44
2017 Age - 30 - 34 years 33 38 12 9 4 0 3 74 13 55
2017 Age - 35 - 39 years 28 31 23 10 7 0 0 59 18 54
2017 Age - 40 - 44 years 25 24 29 21 0 0 0 49 21 44
2017 Age - 45 - 49 years 34 23 27 7 6 0 3 59 13 45
2017 Age - 50 - 54 years 33 32 17 10 4 0 4 68 15 33
2017 Age - 55 - 59 years 19 30 31 7 6 0 7 52 15 44
2017 Age - 60 years and over 37 0 22 17 0 0 25 49 22 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 79 10 4 5 0 0 3 91 5 16
2017 Age - 25 - 29 years 51 17 19 2 9 0 2 70 11 44
2017 Age - 30 - 34 years 38 32 11 11 6 0 2 71 17 55
2017 Age - 35 - 39 years 33 26 23 9 7 2 0 60 16 54
2017 Age - 40 - 44 years 32 26 23 14 5 0 0 58 20 44
2017 Age - 45 - 49 years 40 31 8 10 11 0 0 71 21 45
2017 Age - 50 - 54 years 29 37 19 11 4 0 0 66 14 33
2017 Age - 55 - 59 years 39 17 17 17 3 0 7 60 21 44
2017 Age - 60 years and over 28 9 19 10 0 0 34 56 16 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 81 7 5 4 0 0 3 91 4 16
2017 Age - 25 - 29 years 51 19 15 11 4 0 0 70 15 44
2017 Age - 30 - 34 years 56 28 8 5 2 0 2 86 7 55
2017 Age - 35 - 39 years 47 32 9 7 3 0 2 81 10 54
2017 Age - 40 - 44 years 49 17 20 10 2 3 0 67 12 43
2017 Age - 45 - 49 years 42 25 13 10 5 0 5 70 16 45
2017 Age - 50 - 54 years 49 35 13 2 0 0 0 84 2 33
2017 Age - 55 - 59 years 43 27 9 10 5 0 7 75 16 43
2017 Age - 60 years and over 28 19 22 6 0 0 25 62 8 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 56 39 5 0 0 0 0 95 0 16
2017 Age - 25 - 29 years 60 27 4 0 9 0 0 87 9 45
2017 Age - 30 - 34 years 66 17 10 2 3 0 2 85 5 55
2017 Age - 35 - 39 years 68 20 4 4 2 0 2 90 6 55
2017 Age - 40 - 44 years 73 17 6 4 0 0 0 90 4 43
2017 Age - 45 - 49 years 62 26 8 0 3 0 2 89 3 46
2017 Age - 50 - 54 years 72 22 0 0 0 0 7 100 0 33
2017 Age - 55 - 59 years 71 14 7 2 4 0 2 87 6 44
2017 Age - 60 years and over 37 21 19 0 0 0 24 76 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 98 2 0 0 0 0 0 100 0 16
2017 Age - 25 - 29 years 95 0 0 0 2 0 2 98 2 45
2017 Age - 30 - 34 years 69 11 3 6 3 4 4 87 9 55
2017 Age - 35 - 39 years 82 10 0 0 6 0 2 94 6 55
2017 Age - 40 - 44 years 85 4 3 5 3 0 0 89 8 43
2017 Age - 45 - 49 years 71 15 8 2 0 3 2 90 2 46
2017 Age - 50 - 54 years 70 6 9 5 4 0 7 81 9 33
2017 Age - 55 - 59 years 74 11 4 4 2 0 5 89 6 44
2017 Age - 60 years and over 51 6 12 0 0 6 24 83 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 88 7 5 0 0 0 0 95 0 16
2017 Age - 25 - 29 years 61 19 10 2 5 0 2 82 7 44
2017 Age - 30 - 34 years 46 21 14 7 6 0 6 71 14 55
2017 Age - 35 - 39 years 60 21 12 0 7 0 0 81 7 55
2017 Age - 40 - 44 years 71 15 11 3 0 0 0 86 3 43
2017 Age - 45 - 49 years 60 21 12 6 0 0 2 82 6 46
2017 Age - 50 - 54 years 58 28 7 0 0 0 7 92 0 33
2017 Age - 55 - 59 years 69 24 5 0 0 0 2 95 0 44
2017 Age - 60 years and over 41 6 0 12 0 0 41 79 21 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 90 7 0 2 0 0 0 98 2 16
2017 Age - 25 - 29 years 74 13 2 5 4 0 2 89 9 44
2017 Age - 30 - 34 years 60 15 8 7 7 0 4 78 14 54
2017 Age - 35 - 39 years 58 20 8 8 6 0 0 78 13 55
2017 Age - 40 - 44 years 68 13 10 5 4 0 0 81 9 44
2017 Age - 45 - 49 years 61 16 17 0 4 0 2 78 4 46
2017 Age - 50 - 54 years 55 18 3 6 12 2 3 77 20 33
2017 Age - 55 - 59 years 66 15 10 0 5 0 4 84 5 43
2017 Age - 60 years and over 51 6 6 12 0 0 24 76 16 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 90 2 0 0 0 0 8 100 0 16
2017 Age - 25 - 29 years 76 7 0 0 0 0 17 100 0 45
2017 Age - 30 - 34 years 56 8 4 7 1 0 25 84 11 55
2017 Age - 35 - 39 years 55 16 7 1 0 0 20 89 2 55
2017 Age - 40 - 44 years 50 8 9 5 0 0 28 80 7 44
2017 Age - 45 - 49 years 47 12 12 0 0 0 29 83 0 46
2017 Age - 50 - 54 years 36 7 7 4 2 0 45 77 10 33
2017 Age - 55 - 59 years 57 5 6 0 0 0 32 90 0 44
2017 Age - 60 years and over 51 0 6 0 12 0 30 73 17 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 95 3 2 0 0 0 0 98 0 16
2017 Age - 25 - 29 years 86 5 0 2 2 0 4 95 5 44
2017 Age - 30 - 34 years 65 25 3 0 0 2 6 97 0 55
2017 Age - 35 - 39 years 76 14 6 2 0 0 2 92 2 54
2017 Age - 40 - 44 years 71 16 7 3 0 0 3 90 3 43
2017 Age - 45 - 49 years 69 19 8 0 0 0 3 91 0 46
2017 Age - 50 - 54 years 55 15 6 3 4 4 14 85 8 33
2017 Age - 55 - 59 years 62 22 2 5 2 0 7 90 7 44
2017 Age - 60 years and over 57 0 0 0 12 6 24 83 17 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 60 38 0 0 2 0 0 98 2 16
2017 Age - 25 - 29 years 69 10 10 2 7 0 2 80 10 45
2017 Age - 30 - 34 years 65 12 8 4 4 0 8 83 8 55
2017 Age - 35 - 39 years 66 22 4 6 2 0 0 88 8 55
2017 Age - 40 - 44 years 82 9 5 3 0 0 0 92 3 43
2017 Age - 45 - 49 years 77 16 3 0 3 0 2 95 3 46
2017 Age - 50 - 54 years 83 0 0 7 0 3 7 93 7 33
2017 Age - 55 - 59 years 78 14 0 2 0 0 6 98 2 44
2017 Age - 60 years and over 47 6 0 12 0 0 34 81 19 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 62 3 32 3 0 0 0 65 3 16
2017 Age - 25 - 29 years 54 30 9 5 2 0 0 84 7 45
2017 Age - 30 - 34 years 53 29 7 8 0 0 2 85 8 55
2017 Age - 35 - 39 years 57 30 6 4 3 0 0 87 6 55
2017 Age - 40 - 44 years 61 27 12 0 0 0 0 88 0 42
2017 Age - 45 - 49 years 66 20 7 2 0 0 4 90 2 46
2017 Age - 50 - 54 years 66 26 0 4 0 0 3 96 4 33
2017 Age - 55 - 59 years 55 26 12 3 0 0 4 85 3 44
2017 Age - 60 years and over 57 6 0 12 0 0 24 84 16 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 11 45 40 0 0 4 0 59 0 16
2017 Age - 25 - 29 years 16 34 41 4 5 0 0 50 9 45
2017 Age - 30 - 34 years 17 36 24 15 6 0 2 54 21 55
2017 Age - 35 - 39 years 11 33 34 13 8 0 0 45 21 55
2017 Age - 40 - 44 years 12 26 44 14 2 0 3 39 16 44
2017 Age - 45 - 49 years 9 46 32 9 2 0 3 57 11 46
2017 Age - 50 - 54 years 12 49 35 4 0 0 0 61 4 33
2017 Age - 55 - 59 years 22 30 37 12 0 0 0 52 12 44
2017 Age - 60 years and over 28 9 44 0 12 0 6 40 13 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 4 7 7 77 5 0 0 82 11 16
2017 Age - 25 - 29 years 11 6 39 26 18 0 0 44 17 45
2017 Age - 30 - 34 years 11 10 21 36 20 0 2 57 21 55
2017 Age - 35 - 39 years 12 10 35 29 12 0 2 42 22 55
2017 Age - 40 - 44 years 4 23 42 21 8 0 3 30 27 43
2017 Age - 45 - 49 years 4 8 46 26 16 0 0 42 13 45
2017 Age - 50 - 54 years 2 9 31 26 29 3 0 57 11 33
2017 Age - 55 - 59 years 3 21 35 24 18 0 0 42 23 44
2017 Age - 60 years and over 0 21 19 22 32 0 7 58 22 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 37 0 11 3 6 40 2 65 15 16
2017 Age - 25 - 29 years 18 38 16 13 0 14 0 66 15 45
2017 Age - 30 - 34 years 30 38 9 10 8 6 0 72 18 55
2017 Age - 35 - 39 years 17 51 15 8 8 2 0 69 16 55
2017 Age - 40 - 44 years 37 32 22 0 2 8 0 74 2 44
2017 Age - 45 - 49 years 23 42 21 5 0 9 0 71 5 45
2017 Age - 50 - 54 years 17 28 27 7 10 11 0 51 19 33
2017 Age - 55 - 59 years 40 29 18 0 7 5 0 73 8 44
2017 Age - 60 years and over 41 38 0 0 0 14 6 100 0 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 77 5 10 5 4 0 0 82 9 16
2017 Age - 25 - 29 years 33 31 15 11 8 2 0 65 19 45
2017 Age - 30 - 34 years 39 28 10 7 13 4 0 70 20 55
2017 Age - 35 - 39 years 15 50 14 11 10 1 0 65 21 55
2017 Age - 40 - 44 years 24 37 17 15 4 3 0 63 20 44
2017 Age - 45 - 49 years 18 50 21 8 3 0 0 68 11 46
2017 Age - 50 - 54 years 15 35 18 9 19 4 0 53 29 33
2017 Age - 55 - 59 years 22 43 13 14 5 3 0 67 19 44
2017 Age - 60 years and over 31 30 6 19 0 8 6 71 22 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 25 - 29 years 10 90 45
2017 Age - 30 - 34 years 13 87 55
2017 Age - 35 - 39 years 16 84 55
2017 Age - 40 - 44 years 20 80 44
2017 Age - 45 - 49 years 14 86 45
2017 Age - 50 - 54 years 30 70 33
2017 Age - 55 - 59 years 12 88 44

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Age - 50 - 54 years 90 10 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 24 years and under 47 2 35 9 5 2 0 48 52 16
2017 Age - 25 - 29 years 29 13 25 7 16 7 2 32 68 45
2017 Age - 30 - 34 years 43 32 12 4 9 0 0 43 57 55
2017 Age - 35 - 39 years 44 23 12 7 5 8 0 48 52 55
2017 Age - 40 - 44 years 41 13 26 4 14 3 0 42 58 44
2017 Age - 45 - 49 years 51 33 2 3 7 4 0 53 47 46
2017 Age - 50 - 54 years 41 27 11 4 10 4 3 44 56 33
2017 Age - 55 - 59 years 51 28 8 3 6 4 0 53 47 44
2017 Age - 60 years and over 69 0 6 0 12 6 6 79 21 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 42 27
2017 Age - 30 - 34 years 6 32
2017 Age - 35 - 39 years 8 27
2017 Age - 40 - 44 years 27 25
2017 Age - 45 - 49 years 10 20
2017 Age - 50 - 54 years 19 17
2017 Age - 55 - 59 years 6 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 39 27
2017 Age - 30 - 34 years 29 32
2017 Age - 35 - 39 years 24 27
2017 Age - 40 - 44 years 31 25
2017 Age - 45 - 49 years 24 20
2017 Age - 50 - 54 years 24 17
2017 Age - 55 - 59 years 34 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 29 27
2017 Age - 30 - 34 years 19 32
2017 Age - 35 - 39 years 4 27
2017 Age - 40 - 44 years 23 25
2017 Age - 45 - 49 years 11 20
2017 Age - 50 - 54 years 6 17
2017 Age - 55 - 59 years 15 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 31 27
2017 Age - 30 - 34 years 47 32
2017 Age - 35 - 39 years 63 27
2017 Age - 40 - 44 years 48 25
2017 Age - 45 - 49 years 33 20
2017 Age - 50 - 54 years 35 17
2017 Age - 55 - 59 years 34 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 0 27
2017 Age - 30 - 34 years 16 32
2017 Age - 35 - 39 years 5 27
2017 Age - 40 - 44 years 17 25
2017 Age - 45 - 49 years 6 20
2017 Age - 50 - 54 years 0 17
2017 Age - 55 - 59 years 0 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Age - 25 - 29 years 34 27
2017 Age - 30 - 34 years 33 32
2017 Age - 35 - 39 years 35 27
2017 Age - 40 - 44 years 39 25
2017 Age - 45 - 49 years 38 20
2017 Age - 50 - 54 years 45 17
2017 Age - 55 - 59 years 33 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Age - 25 - 29 years 6 56 20 2 4 11 27
2017 Age - 30 - 34 years 4 69 13 3 4 7 30
2017 Age - 35 - 39 years 14 63 13 3 0 7 27
2017 Age - 40 - 44 years 8 35 20 15 9 13 25
2017 Age - 45 - 49 years 20 47 16 0 7 11 19
2017 Age - 50 - 54 years 0 65 14 8 0 13 16
2017 Age - 55 - 59 years 16 57 20 6 0 0 19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 25 - 29 years 18 20 22 21 15 0 4 39 38 27
2017 Age - 30 - 34 years 16 28 26 15 6 0 9 48 24 32
2017 Age - 35 - 39 years 16 33 11 11 22 0 8 53 36 27
2017 Age - 40 - 44 years 44 22 13 5 17 0 0 66 21 25
2017 Age - 45 - 49 years 18 40 9 0 6 6 21 79 8 20
2017 Age - 50 - 54 years 12 16 24 4 26 7 12 34 37 17
2017 Age - 55 - 59 years 24 26 0 19 11 0 19 62 38 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Age - 25 - 29 years 7 0 18 22 44 4 4 8 72 27
2017 Age - 30 - 34 years 3 16 13 15 19 0 34 29 52 32
2017 Age - 35 - 39 years 3 9 11 17 28 7 25 17 67 27
2017 Age - 40 - 44 years 8 12 8 14 30 0 27 29 61 25
2017 Age - 45 - 49 years 6 5 15 0 23 0 51 24 46 20
2017 Age - 50 - 54 years 0 22 24 6 24 0 24 29 39 17
2017 Age - 55 - 59 years 0 26 9 9 21 0 35 40 47 20
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