2017 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 67 27 2 1 4 0 0 93 5 61
2017 3 to 10 years in the federal public service 54 34 5 7 0 0 0 88 7 125
2017 11 to 20 years in the federal public service 47 44 2 5 1 0 0 92 7 107
2017 More than 20 years in the federal public service 60 35 2 1 0 0 1 97 1 54

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 82 11 4 0 2 0 0 93 2 61
2017 3 to 10 years in the federal public service 72 19 3 3 1 0 1 93 4 125
2017 11 to 20 years in the federal public service 68 30 1 1 0 0 0 98 1 107
2017 More than 20 years in the federal public service 70 19 2 2 5 0 1 91 7 54

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 15 6 4 1 0 0 88 6 61
2017 3 to 10 years in the federal public service 59 23 6 8 3 0 0 82 12 125
2017 11 to 20 years in the federal public service 56 30 5 6 2 0 1 87 8 107
2017 More than 20 years in the federal public service 70 15 4 5 5 0 1 86 10 54

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 24 5 3 1 0 0 90 4 61
2017 3 to 10 years in the federal public service 56 26 4 9 4 0 1 82 14 125
2017 11 to 20 years in the federal public service 54 34 4 8 1 0 0 88 9 107
2017 More than 20 years in the federal public service 69 23 3 4 0 0 1 93 4 54

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 25 6 7 1 0 1 86 8 61
2017 3 to 10 years in the federal public service 41 28 7 15 9 0 0 69 24 125
2017 11 to 20 years in the federal public service 42 40 8 7 4 0 0 82 11 107
2017 More than 20 years in the federal public service 50 40 5 1 0 0 5 94 1 54

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 46 7 11 4 0 0 79 14 61
2017 3 to 10 years in the federal public service 37 39 9 9 7 0 0 75 16 125
2017 11 to 20 years in the federal public service 40 45 8 3 3 0 0 85 6 107
2017 More than 20 years in the federal public service 39 45 11 1 0 0 4 87 1 54

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 28 24 7 1 0 0 68 8 61
2017 3 to 10 years in the federal public service 46 35 4 8 6 0 0 81 14 124
2017 11 to 20 years in the federal public service 46 43 5 4 3 0 0 89 6 107
2017 More than 20 years in the federal public service 56 34 6 1 1 0 1 91 3 54

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 19 6 0 0 0 0 94 0 61
2017 3 to 10 years in the federal public service 53 30 8 8 1 0 1 83 9 125
2017 11 to 20 years in the federal public service 54 34 6 3 3 0 0 88 6 107
2017 More than 20 years in the federal public service 69 24 2 1 2 0 1 94 4 54

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 13 5 3 0 1 2 91 3 61
2017 3 to 10 years in the federal public service 43 36 10 7 4 0 0 79 11 125
2017 11 to 20 years in the federal public service 54 31 6 6 2 0 0 85 8 107
2017 More than 20 years in the federal public service 52 33 7 2 1 0 5 89 4 54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 9 13 2 2 2 46 64 9 61
2017 3 to 10 years in the federal public service 43 17 7 9 9 3 12 70 21 125
2017 11 to 20 years in the federal public service 28 23 9 3 6 3 29 74 13 107
2017 More than 20 years in the federal public service 34 16 6 12 4 1 28 70 22 53

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 51 11 11 4 0 0 75 14 61
2017 3 to 10 years in the federal public service 31 43 10 6 9 0 0 75 15 125
2017 11 to 20 years in the federal public service 35 43 11 6 5 0 0 78 11 106
2017 More than 20 years in the federal public service 40 44 10 5 0 0 1 85 5 54

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 19 10 6 1 1 0 83 7 61
2017 3 to 10 years in the federal public service 31 37 12 3 15 1 1 69 19 125
2017 11 to 20 years in the federal public service 32 41 12 7 7 0 0 74 15 106
2017 More than 20 years in the federal public service 42 34 13 6 4 0 1 77 10 54

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 22 4 7 1 0 0 87 8 60
2017 3 to 10 years in the federal public service 35 32 10 15 7 1 1 68 22 125
2017 11 to 20 years in the federal public service 32 45 7 12 5 0 0 76 17 105
2017 More than 20 years in the federal public service 39 39 13 5 2 0 1 80 7 54

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 69 24 5 3 0 0 0 92 3 61
2017 3 to 10 years in the federal public service 49 33 10 5 2 0 0 82 7 125
2017 11 to 20 years in the federal public service 43 41 11 3 3 0 0 84 5 106
2017 More than 20 years in the federal public service 61 26 5 1 4 0 3 90 6 54

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 19 10 2 1 1 0 86 4 61
2017 3 to 10 years in the federal public service 35 32 9 11 11 1 0 68 23 124
2017 11 to 20 years in the federal public service 35 40 13 5 8 0 0 75 12 105
2017 More than 20 years in the federal public service 43 38 8 7 4 0 1 81 11 54

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 24 8 2 3 0 0 87 5 60
2017 3 to 10 years in the federal public service 48 37 7 4 3 0 0 85 7 125
2017 11 to 20 years in the federal public service 48 39 5 6 1 1 0 88 7 107
2017 More than 20 years in the federal public service 64 31 4 0 0 0 1 96 0 54

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 23 12 4 4 0 0 80 8 61
2017 3 to 10 years in the federal public service 34 34 12 15 4 0 1 69 19 125
2017 11 to 20 years in the federal public service 39 35 10 10 6 0 0 74 16 107
2017 More than 20 years in the federal public service 50 34 4 3 6 0 4 87 9 54

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 18 12 2 3 1 0 83 5 61
2017 3 to 10 years in the federal public service 37 36 12 8 7 0 1 73 15 125
2017 11 to 20 years in the federal public service 38 34 10 9 5 1 2 75 14 107
2017 More than 20 years in the federal public service 46 31 10 6 5 0 1 78 12 54

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 67 21 8 4 1 0 0 88 5 60
2017 3 to 10 years in the federal public service 38 36 13 10 4 0 0 73 13 125
2017 11 to 20 years in the federal public service 37 39 15 4 4 0 0 77 8 107
2017 More than 20 years in the federal public service 41 39 9 6 3 0 1 81 9 54

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 19 8 7 1 0 0 83 8 61
2017 3 to 10 years in the federal public service 40 38 9 7 6 1 0 78 13 125
2017 11 to 20 years in the federal public service 42 39 10 5 5 0 0 81 9 106
2017 More than 20 years in the federal public service 45 45 4 5 0 0 1 91 5 53

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 72 23 3 0 0 2 0 96 0 61
2017 3 to 10 years in the federal public service 43 38 12 5 1 0 1 82 6 125
2017 11 to 20 years in the federal public service 45 39 9 3 2 1 0 85 5 107
2017 More than 20 years in the federal public service 41 33 17 4 3 0 1 75 7 54

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 6 12 21 33 2 20 70 15 61
2017 3 to 10 years in the federal public service 10 24 30 18 16 1 2 35 34 124
2017 11 to 20 years in the federal public service 7 19 37 22 8 2 5 32 28 106
2017 More than 20 years in the federal public service 1 39 20 26 12 0 1 39 41 54

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 5 13 14 36 4 24 69 14 61
2017 3 to 10 years in the federal public service 12 9 24 27 19 1 7 51 23 121
2017 11 to 20 years in the federal public service 7 16 26 26 12 6 7 44 26 107
2017 More than 20 years in the federal public service 9 11 31 27 17 0 4 46 21 54

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 7 16 16 26 6 20 58 20 61
2017 3 to 10 years in the federal public service 16 11 29 20 17 1 6 40 29 125
2017 11 to 20 years in the federal public service 7 17 31 23 11 3 7 38 27 107
2017 More than 20 years in the federal public service 15 15 21 30 15 2 3 47 32 54

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 2 11 21 37 4 24 79 6 61
2017 3 to 10 years in the federal public service 2 7 30 32 25 1 4 59 9 124
2017 11 to 20 years in the federal public service 1 11 41 28 14 1 4 44 13 105
2017 More than 20 years in the federal public service 8 7 37 29 15 0 5 46 15 54

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 1 11 13 41 5 25 77 8 61
2017 3 to 10 years in the federal public service 10 18 25 20 20 1 6 43 30 124
2017 11 to 20 years in the federal public service 6 21 26 23 17 1 6 43 29 106
2017 More than 20 years in the federal public service 6 19 35 13 17 0 10 34 27 54

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 4 9 15 36 10 22 74 13 60
2017 3 to 10 years in the federal public service 10 11 25 27 20 1 5 50 23 124
2017 11 to 20 years in the federal public service 8 10 29 22 20 3 7 47 21 106
2017 More than 20 years in the federal public service 7 11 26 32 14 0 10 51 20 54

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 4 14 12 35 7 22 65 15 61
2017 3 to 10 years in the federal public service 12 10 33 21 18 2 5 41 23 125
2017 11 to 20 years in the federal public service 9 12 32 20 17 2 8 42 23 107
2017 More than 20 years in the federal public service 7 22 31 25 10 0 5 36 31 54
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 77 10 7 5 0 0 1 88 5 61
2017 3 to 10 years in the federal public service 71 16 5 5 2 0 1 88 7 125
2017 11 to 20 years in the federal public service 59 27 6 6 1 0 1 87 7 107
2017 More than 20 years in the federal public service 69 19 2 5 3 0 1 90 8 54

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 14 9 7 1 8 5 80 9 61
2017 3 to 10 years in the federal public service 29 27 15 8 11 4 5 63 20 124
2017 11 to 20 years in the federal public service 25 29 14 13 9 5 6 60 24 107
2017 More than 20 years in the federal public service 40 33 13 6 6 1 1 75 12 54

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 16 8 2 1 1 0 88 4 61
2017 3 to 10 years in the federal public service 45 29 8 10 6 1 1 75 16 125
2017 11 to 20 years in the federal public service 52 27 9 5 8 0 0 79 12 107
2017 More than 20 years in the federal public service 58 19 12 4 6 0 1 78 10 54

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 25 5 2 5 0 0 88 7 61
2017 3 to 10 years in the federal public service 35 34 12 9 8 1 1 70 18 125
2017 11 to 20 years in the federal public service 38 40 6 14 2 0 0 78 16 106
2017 More than 20 years in the federal public service 44 38 10 3 4 0 1 83 7 53

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 10 5 5 2 13 1 85 8 61
2017 3 to 10 years in the federal public service 36 28 13 8 9 4 2 68 18 125
2017 11 to 20 years in the federal public service 37 29 11 5 7 10 0 74 13 107
2017 More than 20 years in the federal public service 44 24 13 6 5 4 5 75 11 53

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 12 8 9 5 36 4 63 23 61
2017 3 to 10 years in the federal public service 13 15 20 16 14 17 4 35 39 125
2017 11 to 20 years in the federal public service 18 24 20 13 8 10 6 51 26 107
2017 More than 20 years in the federal public service 21 42 4 6 7 9 11 78 16 54

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 18 4 1 2 0 0 93 3 61
2017 3 to 10 years in the federal public service 48 31 9 9 2 0 1 79 11 125
2017 11 to 20 years in the federal public service 58 29 2 10 2 0 0 86 11 107
2017 More than 20 years in the federal public service 51 31 6 8 1 0 1 84 10 54
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 20 7 5 2 2 16 82 9 61
2017 3 to 10 years in the federal public service 43 28 10 7 10 1 1 73 17 124
2017 11 to 20 years in the federal public service 41 34 10 5 9 0 1 76 14 107
2017 More than 20 years in the federal public service 50 33 8 6 2 0 1 84 8 54

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 77 15 2 3 0 2 0 95 3 61
2017 3 to 10 years in the federal public service 49 28 6 7 9 1 1 78 16 125
2017 11 to 20 years in the federal public service 48 30 4 6 8 1 2 81 15 107
2017 More than 20 years in the federal public service 60 26 6 2 2 2 1 89 5 54

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 76 14 6 0 3 1 0 91 3 61
2017 3 to 10 years in the federal public service 41 29 12 7 9 0 1 72 16 125
2017 11 to 20 years in the federal public service 47 30 8 6 7 2 0 78 14 106
2017 More than 20 years in the federal public service 52 34 5 4 2 0 1 88 7 54

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 91 5 4 0 0 0 0 96 0 61
2017 3 to 10 years in the federal public service 78 17 1 3 1 0 1 95 4 124
2017 11 to 20 years in the federal public service 78 18 1 1 1 0 2 97 1 106
2017 More than 20 years in the federal public service 86 11 0 0 1 0 1 99 1 54

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 12 3 2 1 2 18 92 4 60
2017 3 to 10 years in the federal public service 60 20 5 7 4 3 2 84 11 124
2017 11 to 20 years in the federal public service 55 24 7 6 5 2 2 82 11 107
2017 More than 20 years in the federal public service 54 23 2 4 0 2 15 92 5 54

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 80 8 6 2 2 1 0 89 5 61
2017 3 to 10 years in the federal public service 54 26 11 1 5 2 1 82 6 124
2017 11 to 20 years in the federal public service 56 24 7 5 8 0 0 80 13 107
2017 More than 20 years in the federal public service 61 25 6 2 2 0 4 89 5 54

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 10 10 1 0 1 0 89 1 61
2017 3 to 10 years in the federal public service 61 18 11 3 5 2 0 80 9 124
2017 11 to 20 years in the federal public service 55 24 7 4 4 4 1 84 9 107
2017 More than 20 years in the federal public service 66 17 9 2 4 0 1 84 7 54

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 79 13 5 2 1 0 0 92 3 61
2017 3 to 10 years in the federal public service 57 24 6 7 6 0 0 81 13 125
2017 11 to 20 years in the federal public service 51 24 11 6 8 0 0 75 14 107
2017 More than 20 years in the federal public service 61 24 4 8 2 0 1 86 10 54
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in the federal public service 43 15 18 14 0 4 6 65 15 26
2017 11 to 20 years in the federal public service 37 32 9 7 0 6 8 81 8 39
2017 More than 20 years in the federal public service 44 26 17 0 0 3 10 80 0 24

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 7 2 3 5 11 0 88 10 61
2017 3 to 10 years in the federal public service 28 38 12 11 5 5 0 70 17 125
2017 11 to 20 years in the federal public service 27 34 15 8 9 7 0 66 18 107
2017 More than 20 years in the federal public service 32 39 7 13 5 2 1 74 19 54

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 7 4 2 4 10 0 89 7 61
2017 3 to 10 years in the federal public service 30 37 12 12 9 1 0 67 21 125
2017 11 to 20 years in the federal public service 25 31 22 7 12 3 0 58 20 106
2017 More than 20 years in the federal public service 29 35 12 14 7 1 1 65 22 54

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 10 5 2 5 13 0 86 9 61
2017 3 to 10 years in the federal public service 22 28 21 14 13 3 0 51 28 124
2017 11 to 20 years in the federal public service 17 32 21 10 11 9 0 53 23 107
2017 More than 20 years in the federal public service 19 32 20 14 8 5 1 55 23 54

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 10 7 3 5 8 0 83 9 61
2017 3 to 10 years in the federal public service 23 32 15 12 16 2 0 56 28 125
2017 11 to 20 years in the federal public service 23 32 15 11 13 6 0 59 25 107
2017 More than 20 years in the federal public service 20 39 20 8 9 4 1 62 17 54

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 17 6 1 5 10 0 86 7 61
2017 3 to 10 years in the federal public service 17 33 18 17 14 2 0 50 31 125
2017 11 to 20 years in the federal public service 19 37 13 11 14 5 0 59 27 106
2017 More than 20 years in the federal public service 17 43 9 12 15 1 1 63 28 54
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 23 6 2 3 7 0 88 6 61
2017 3 to 10 years in the federal public service 36 36 17 6 4 1 0 73 10 125
2017 11 to 20 years in the federal public service 31 39 19 6 5 1 0 70 11 107
2017 More than 20 years in the federal public service 46 36 5 7 5 0 1 83 12 54

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 20 8 0 2 2 0 90 2 61
2017 3 to 10 years in the federal public service 46 35 11 6 0 2 0 83 6 125
2017 11 to 20 years in the federal public service 40 41 10 3 2 5 0 85 4 107
2017 More than 20 years in the federal public service 49 31 8 6 0 2 4 85 7 53

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 19 6 5 3 4 0 85 9 61
2017 3 to 10 years in the federal public service 34 28 15 13 4 3 2 65 19 125
2017 11 to 20 years in the federal public service 34 36 15 6 6 1 1 72 12 107
2017 More than 20 years in the federal public service 41 31 12 4 7 3 1 76 12 54

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 21 12 6 3 9 0 77 10 60
2017 3 to 10 years in the federal public service 25 34 17 15 4 4 1 61 20 125
2017 11 to 20 years in the federal public service 26 30 19 12 8 5 0 59 21 107
2017 More than 20 years in the federal public service 30 39 12 10 4 4 1 73 15 54

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 10 8 1 6 16 4 82 9 60
2017 3 to 10 years in the federal public service 20 20 17 10 14 11 8 49 31 125
2017 11 to 20 years in the federal public service 19 23 18 11 13 13 4 50 28 107
2017 More than 20 years in the federal public service 19 22 25 4 9 13 8 52 16 54

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 9 2 4 3 5 1 90 8 61
2017 3 to 10 years in the federal public service 58 23 7 7 1 3 1 85 8 124
2017 11 to 20 years in the federal public service 59 28 3 5 2 1 3 90 7 107
2017 More than 20 years in the federal public service 63 14 4 8 5 2 4 81 14 54

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 78 7 1 4 4 4 1 90 8 61
2017 3 to 10 years in the federal public service 62 20 7 3 1 4 1 87 5 125
2017 11 to 20 years in the federal public service 62 26 1 1 0 6 5 98 1 106
2017 More than 20 years in the federal public service 66 20 4 5 0 2 3 91 5 54

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 11 5 2 7 24 1 82 11 61
2017 3 to 10 years in the federal public service 33 19 11 18 11 6 1 56 31 125
2017 11 to 20 years in the federal public service 38 28 12 9 11 2 0 68 20 106
2017 More than 20 years in the federal public service 36 35 13 10 1 4 1 74 13 54

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 30 7 8 9 7 0 74 18 61
2017 3 to 10 years in the federal public service 22 21 13 18 21 1 4 46 41 124
2017 11 to 20 years in the federal public service 17 23 14 11 26 2 7 44 41 107
2017 More than 20 years in the federal public service 23 18 15 18 13 6 8 47 35 54

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 16 9 2 4 9 1 83 7 61
2017 3 to 10 years in the federal public service 24 36 16 13 9 2 1 62 22 125
2017 11 to 20 years in the federal public service 24 38 20 6 8 4 1 65 14 107
2017 More than 20 years in the federal public service 35 42 13 3 2 4 1 81 5 53

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 69 10 2 2 5 9 3 89 8 61
2017 3 to 10 years in the federal public service 39 22 21 5 7 6 2 66 12 125
2017 11 to 20 years in the federal public service 37 36 11 6 4 5 1 78 11 107
2017 More than 20 years in the federal public service 37 31 16 2 0 11 3 79 3 54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 17 6 3 2 2 0 89 5 61
2017 3 to 10 years in the federal public service 41 33 16 5 3 1 0 76 8 125
2017 11 to 20 years in the federal public service 42 39 5 5 4 4 0 85 10 107
2017 More than 20 years in the federal public service 46 33 9 10 0 0 1 81 10 54

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 82 11 3 2 2 0 0 93 4 61
2017 3 to 10 years in the federal public service 50 33 9 4 4 0 1 84 8 125
2017 11 to 20 years in the federal public service 41 43 4 4 6 1 0 85 10 107
2017 More than 20 years in the federal public service 51 31 13 2 2 0 1 83 4 54

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 75 11 4 4 4 1 0 88 8 61
2017 3 to 10 years in the federal public service 39 31 13 7 7 2 0 72 15 124
2017 11 to 20 years in the federal public service 30 31 24 6 9 0 0 61 15 106
2017 More than 20 years in the federal public service 36 35 13 7 7 0 1 72 14 54

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 12 7 3 3 1 0 87 6 61
2017 3 to 10 years in the federal public service 40 30 16 6 8 0 0 70 14 125
2017 11 to 20 years in the federal public service 31 33 19 7 9 0 0 65 16 107
2017 More than 20 years in the federal public service 39 36 9 9 5 0 1 76 15 54

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 14 7 8 10 17 0 70 21 61
2017 3 to 10 years in the federal public service 33 24 16 11 11 4 1 60 23 125
2017 11 to 20 years in the federal public service 27 30 17 11 13 2 1 58 24 107
2017 More than 20 years in the federal public service 38 25 20 8 5 0 3 65 14 54
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 23 39 61
2017 3 to 10 years in the federal public service 36 31 33 125
2017 11 to 20 years in the federal public service 29 37 34 107
2017 More than 20 years in the federal public service 34 38 29 54

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 3 36 3 52 7 21
2017 3 to 10 years in the federal public service 0 9 67 6 5 13 45
2017 11 to 20 years in the federal public service 7 8 66 5 0 13 33
2017 More than 20 years in the federal public service 51 12 20 0 7 10 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 19 81 123
2017 11 to 20 years in the federal public service 11 89 106
2017 More than 20 years in the federal public service 12 88 54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 65 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 60 23
2017 11 to 20 years in the federal public service 82 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 36 23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 37 23
2017 11 to 20 years in the federal public service 65 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 43 23
2017 11 to 20 years in the federal public service 45 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 57 23
2017 11 to 20 years in the federal public service 39 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 42 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 60 23
2017 11 to 20 years in the federal public service 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 49 23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 23
2017 11 to 20 years in the federal public service 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 55 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 42 23
2017 11 to 20 years in the federal public service 42 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 61 23
2017 11 to 20 years in the federal public service 48 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 47 23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 21 23

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 26 23
2017 11 to 20 years in the federal public service 52 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 28 22

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 31 22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 53 22
2017 11 to 20 years in the federal public service 62 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 44 22
2017 11 to 20 years in the federal public service 70 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 22
2017 11 to 20 years in the federal public service 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 77 23 23
2017 11 to 20 years in the federal public service 90 10 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 5 6 1 3 28 10 84 7 61
2017 3 to 10 years in the federal public service 17 14 13 5 8 33 9 54 22 125
2017 11 to 20 years in the federal public service 11 13 13 10 5 35 13 46 28 107
2017 More than 20 years in the federal public service 18 11 19 7 7 29 10 46 22 54

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 12 7 1 4 28 1 83 7 61
2017 3 to 10 years in the federal public service 28 24 12 7 7 17 5 66 18 125
2017 11 to 20 years in the federal public service 23 30 22 6 6 11 2 61 14 106
2017 More than 20 years in the federal public service 26 27 19 8 4 14 3 63 14 54
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 27 12 9 1 4 18 72 13 61
2017 3 to 10 years in the federal public service 28 40 10 9 1 1 10 77 11 124
2017 11 to 20 years in the federal public service 34 42 8 2 1 0 14 88 3 107
2017 More than 20 years in the federal public service 46 31 1 1 0 0 20 96 2 54

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 2 16 1 0 30 27 61 3 61
2017 3 to 10 years in the federal public service 12 13 19 7 3 29 17 47 19 124
2017 11 to 20 years in the federal public service 16 13 12 3 3 28 25 62 13 107
2017 More than 20 years in the federal public service 12 13 16 5 1 26 27 53 13 54

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 11 9 0 0 20 18 86 0 61
2017 3 to 10 years in the federal public service 39 34 9 1 2 5 9 85 4 124
2017 11 to 20 years in the federal public service 43 22 10 2 5 5 14 80 8 107
2017 More than 20 years in the federal public service 49 22 5 0 2 4 18 91 3 54

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 8 9 0 0 24 19 85 0 61
2017 3 to 10 years in the federal public service 32 29 13 4 2 10 10 76 8 125
2017 11 to 20 years in the federal public service 39 27 10 3 3 6 12 81 7 107
2017 More than 20 years in the federal public service 38 21 9 2 2 9 19 82 6 52
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 93 125
2017 11 to 20 years in the federal public service 7 93 107

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 4 9 0 1 47 8 78 3 61
2017 3 to 10 years in the federal public service 21 9 11 4 3 40 11 62 16 125
2017 11 to 20 years in the federal public service 15 13 16 4 2 42 9 57 11 106
2017 More than 20 years in the federal public service 23 11 26 0 1 30 9 56 2 54

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 63 7 5 1 2 17 4 89 4 61
2017 3 to 10 years in the federal public service 32 23 12 4 4 24 1 73 11 124
2017 11 to 20 years in the federal public service 29 34 18 4 0 14 0 74 5 106
2017 More than 20 years in the federal public service 31 28 14 0 1 20 6 80 2 54
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 22 31 2 15 0 2 51 17 61
2017 3 to 10 years in the federal public service 34 25 17 8 14 0 1 60 22 125
2017 11 to 20 years in the federal public service 38 26 14 7 8 1 5 69 16 107
2017 More than 20 years in the federal public service 42 23 22 6 4 0 3 67 10 54

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 38 12 4 0 0 1 83 4 61
2017 3 to 10 years in the federal public service 24 28 24 17 7 1 0 52 24 125
2017 11 to 20 years in the federal public service 24 28 28 12 5 0 3 54 17 107
2017 More than 20 years in the federal public service 22 28 28 18 3 0 1 50 21 54

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 20 8 5 0 0 1 87 5 61
2017 3 to 10 years in the federal public service 32 37 15 12 3 0 0 69 16 125
2017 11 to 20 years in the federal public service 31 28 25 9 3 0 4 61 13 107
2017 More than 20 years in the federal public service 29 34 20 14 2 0 1 64 16 53

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 20 4 6 2 0 2 88 8 60
2017 3 to 10 years in the federal public service 28 26 14 17 12 1 2 55 30 125
2017 11 to 20 years in the federal public service 26 31 19 13 5 1 5 61 19 107
2017 More than 20 years in the federal public service 29 25 28 8 7 1 1 55 16 54

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 77 12 5 0 0 1 5 94 0 60
2017 3 to 10 years in the federal public service 54 22 9 7 1 0 7 82 8 125
2017 11 to 20 years in the federal public service 43 26 6 5 2 0 17 84 9 107
2017 More than 20 years in the federal public service 45 18 15 7 1 0 14 73 10 54

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 74 15 6 4 0 0 1 90 4 60
2017 3 to 10 years in the federal public service 30 32 25 9 4 1 0 62 13 124
2017 11 to 20 years in the federal public service 27 32 20 8 5 0 7 64 14 107
2017 More than 20 years in the federal public service 37 37 12 10 0 1 3 77 10 53

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 66 21 5 4 1 0 2 89 5 60
2017 3 to 10 years in the federal public service 32 32 18 11 4 0 2 66 16 124
2017 11 to 20 years in the federal public service 31 33 19 6 5 0 6 69 11 107
2017 More than 20 years in the federal public service 35 26 22 4 7 0 6 65 12 53

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 18 7 2 4 0 1 87 6 60
2017 3 to 10 years in the federal public service 25 33 22 11 6 0 2 60 17 124
2017 11 to 20 years in the federal public service 26 28 23 16 4 0 3 56 21 107
2017 More than 20 years in the federal public service 27 26 30 6 3 0 7 58 10 53

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 16 7 2 2 0 2 89 4 60
2017 3 to 10 years in the federal public service 30 28 23 9 9 0 0 59 19 124
2017 11 to 20 years in the federal public service 33 28 12 16 5 1 4 64 23 107
2017 More than 20 years in the federal public service 44 20 16 10 2 0 7 69 14 53

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 72 14 8 4 1 0 1 87 5 60
2017 3 to 10 years in the federal public service 46 27 12 10 2 0 2 74 13 123
2017 11 to 20 years in the federal public service 46 25 12 7 3 1 6 76 11 106
2017 More than 20 years in the federal public service 45 28 10 7 4 0 5 78 12 53

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 69 27 1 0 3 0 0 96 3 61
2017 3 to 10 years in the federal public service 62 20 10 1 3 0 3 85 5 125
2017 11 to 20 years in the federal public service 62 22 6 3 3 0 3 88 6 106
2017 More than 20 years in the federal public service 72 21 3 1 0 0 3 96 1 54

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 96 2 0 0 1 0 1 99 1 61
2017 3 to 10 years in the federal public service 78 8 1 3 4 2 3 91 8 125
2017 11 to 20 years in the federal public service 73 11 6 3 1 1 5 90 4 106
2017 More than 20 years in the federal public service 72 8 7 4 4 1 3 84 9 54

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 85 7 4 2 1 0 1 93 3 60
2017 3 to 10 years in the federal public service 48 25 17 2 6 0 3 75 7 125
2017 11 to 20 years in the federal public service 63 19 8 3 1 0 5 87 5 106
2017 More than 20 years in the federal public service 62 25 5 4 0 0 5 91 4 54

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 90 4 2 1 1 0 1 96 2 60
2017 3 to 10 years in the federal public service 53 24 7 8 7 0 2 79 15 124
2017 11 to 20 years in the federal public service 62 13 10 3 8 0 4 78 12 107
2017 More than 20 years in the federal public service 66 10 15 0 2 1 5 81 2 53

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 84 3 0 0 0 0 13 100 0 61
2017 3 to 10 years in the federal public service 53 9 7 2 1 0 29 86 4 125
2017 11 to 20 years in the federal public service 47 9 8 5 0 0 30 82 7 107
2017 More than 20 years in the federal public service 56 13 9 0 1 0 21 87 2 54

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 89 7 0 0 1 0 2 99 1 60
2017 3 to 10 years in the federal public service 72 11 6 3 0 1 7 90 3 125
2017 11 to 20 years in the federal public service 65 22 5 0 0 2 6 95 0 105
2017 More than 20 years in the federal public service 63 19 5 4 4 0 5 86 9 54

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 28 7 3 7 0 1 82 10 61
2017 3 to 10 years in the federal public service 70 16 4 5 2 0 3 89 7 125
2017 11 to 20 years in the federal public service 82 8 2 1 0 0 6 96 1 106
2017 More than 20 years in the federal public service 84 7 0 0 0 0 9 100 0 54

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 14 19 2 1 0 0 78 3 61
2017 3 to 10 years in the federal public service 53 32 7 7 0 0 1 86 7 125
2017 11 to 20 years in the federal public service 59 24 11 1 1 0 4 86 3 105
2017 More than 20 years in the federal public service 65 23 4 3 0 0 5 93 3 54

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 38 37 1 2 2 0 59 4 61
2017 3 to 10 years in the federal public service 13 37 31 13 5 0 0 51 19 125
2017 11 to 20 years in the federal public service 10 35 40 11 2 0 2 46 13 107
2017 More than 20 years in the federal public service 15 37 35 10 0 0 4 54 10 54

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 1 19 55 18 0 0 74 8 61
2017 3 to 10 years in the federal public service 9 17 34 25 16 0 0 41 26 124
2017 11 to 20 years in the federal public service 6 13 38 24 16 0 3 41 20 106
2017 More than 20 years in the federal public service 1 13 38 32 14 0 1 47 15 53

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 17 12 5 4 29 1 69 14 61
2017 3 to 10 years in the federal public service 24 40 15 10 7 5 0 67 17 125
2017 11 to 20 years in the federal public service 25 42 19 4 4 6 0 71 8 107
2017 More than 20 years in the federal public service 42 26 19 0 4 7 1 74 5 53

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 24 8 3 4 1 0 84 8 61
2017 3 to 10 years in the federal public service 24 36 16 12 11 1 0 61 23 125
2017 11 to 20 years in the federal public service 17 43 17 12 8 2 0 61 21 107
2017 More than 20 years in the federal public service 23 36 15 9 8 7 1 65 19 54
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 77 61
2017 3 to 10 years in the federal public service 19 81 125
2017 11 to 20 years in the federal public service 19 81 107
2017 More than 20 years in the federal public service 10 90 53

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 78 22 23
2017 11 to 20 years in the federal public service 88 12 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in the federal public service 50 35 4 5 0 0 6 90 6 18
2017 11 to 20 years in the federal public service 43 39 0 12 6 0 0 82 18 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 6 27 5 9 5 0 51 49 61
2017 3 to 10 years in the federal public service 40 26 12 6 11 4 1 42 58 125
2017 11 to 20 years in the federal public service 45 24 14 4 10 4 0 47 53 107
2017 More than 20 years in the federal public service 43 33 13 4 0 5 1 46 54 54

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 28
2017 3 to 10 years in the federal public service 21 68
2017 11 to 20 years in the federal public service 9 55
2017 More than 20 years in the federal public service 12 27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 28
2017 3 to 10 years in the federal public service 28 68
2017 11 to 20 years in the federal public service 32 55
2017 More than 20 years in the federal public service 24 27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 28
2017 3 to 10 years in the federal public service 15 68
2017 11 to 20 years in the federal public service 10 55
2017 More than 20 years in the federal public service 20 27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 28
2017 3 to 10 years in the federal public service 45 68
2017 11 to 20 years in the federal public service 47 55
2017 More than 20 years in the federal public service 39 27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 28
2017 3 to 10 years in the federal public service 6 68
2017 11 to 20 years in the federal public service 11 55
2017 More than 20 years in the federal public service 3 27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 28
2017 3 to 10 years in the federal public service 41 68
2017 11 to 20 years in the federal public service 29 55
2017 More than 20 years in the federal public service 44 27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 67 14 2 3 9 28
2017 3 to 10 years in the federal public service 7 55 18 4 3 13 66
2017 11 to 20 years in the federal public service 10 53 16 8 2 10 53
2017 More than 20 years in the federal public service 18 59 9 5 5 4 25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 16 17 12 14 0 5 56 27 28
2017 3 to 10 years in the federal public service 15 24 20 13 22 0 6 42 37 68
2017 11 to 20 years in the federal public service 29 30 9 11 8 2 11 68 21 55
2017 More than 20 years in the federal public service 28 26 7 7 9 5 19 70 21 27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 0 12 17 27 2 8 37 50 28
2017 3 to 10 years in the federal public service 5 11 14 16 36 0 18 19 64 68
2017 11 to 20 years in the federal public service 5 13 12 4 19 3 44 34 44 55
2017 More than 20 years in the federal public service 5 26 7 7 20 0 35 47 42 27
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