2017 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 32 6 5 0 0 0 88 5 16
2017 Scientific and Professional 47 42 7 3 3 0 0 88 5 42
2017 Administration and Foreign Services 54 39 3 3 1 0 0 93 4 238
2017 Administrative Support 48 33 0 12 6 0 0 82 18 33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 68 25 0 6 0 0 0 94 6 16
2017 Scientific and Professional 77 10 7 0 2 0 4 91 2 42
2017 Administration and Foreign Services 69 25 3 1 2 0 0 94 3 238
2017 Administrative Support 76 18 0 3 3 0 0 94 6 33

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 19 6 12 0 0 0 82 12 16
2017 Scientific and Professional 66 18 8 4 4 0 0 83 8 42
2017 Administration and Foreign Services 58 26 7 7 3 0 0 84 9 238
2017 Administrative Support 58 30 0 6 3 0 3 91 9 33

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 82 6 12 0 0 0 0 88 0 16
2017 Scientific and Professional 62 27 4 4 0 0 3 92 4 42
2017 Administration and Foreign Services 55 32 4 8 1 0 0 87 9 238
2017 Administrative Support 40 39 6 6 9 0 0 79 15 33

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 38 6 5 0 0 13 87 6 16
2017 Scientific and Professional 36 48 4 9 0 0 3 86 10 42
2017 Administration and Foreign Services 46 32 5 10 6 0 0 79 16 238
2017 Administrative Support 36 30 18 6 9 0 0 67 15 33

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 50 43 6 0 0 0 0 94 0 16
2017 Scientific and Professional 53 38 4 5 0 0 0 91 5 42
2017 Administration and Foreign Services 35 45 9 6 3 0 1 81 10 238
2017 Administrative Support 24 27 12 18 18 0 0 52 36 33

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 31 0 0 0 0 0 100 0 16
2017 Scientific and Professional 62 35 4 0 0 0 0 96 0 42
2017 Administration and Foreign Services 45 39 6 6 4 0 0 84 10 238
2017 Administrative Support 28 34 13 22 3 0 0 63 25 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 19 6 5 0 0 0 88 5 16
2017 Scientific and Professional 59 23 8 4 3 0 3 84 7 42
2017 Administration and Foreign Services 58 31 6 4 1 0 0 89 5 238
2017 Administrative Support 49 36 9 3 3 0 0 85 6 33

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 19 6 6 5 0 0 82 12 16
2017 Scientific and Professional 59 21 11 5 3 0 0 80 9 42
2017 Administration and Foreign Services 51 33 7 5 2 0 2 85 7 238
2017 Administrative Support 42 33 18 3 0 0 3 78 3 33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 6 0 13 17 0 58 30 70 16
2017 Scientific and Professional 8 11 13 13 22 5 28 29 53 42
2017 Administration and Foreign Services 43 19 8 6 3 2 18 78 11 237
2017 Administrative Support 33 18 15 3 0 3 27 74 4 33

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 51 0 5 0 0 0 95 5 16
2017 Scientific and Professional 39 42 11 3 5 0 0 81 8 42
2017 Administration and Foreign Services 34 44 9 7 5 0 0 79 12 237
2017 Administrative Support 24 21 27 15 12 0 0 46 27 33

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 44 24 6 0 0 0 69 6 16
2017 Scientific and Professional 32 37 13 2 16 0 0 69 18 42
2017 Administration and Foreign Services 37 36 12 6 8 1 0 74 14 237
2017 Administrative Support 36 33 6 15 9 0 0 70 24 33

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 39 50 0 12 0 0 0 88 12 16
2017 Scientific and Professional 28 39 9 18 6 0 0 68 24 41
2017 Administration and Foreign Services 39 35 10 11 5 0 0 74 15 237
2017 Administrative Support 44 37 3 13 3 0 0 81 16 32

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 36 0 0 6 0 0 94 6 16
2017 Scientific and Professional 46 40 9 0 5 0 0 86 5 42
2017 Administration and Foreign Services 51 31 10 5 2 0 1 83 7 237
2017 Administrative Support 49 42 9 0 0 0 0 91 0 33

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 19 12 13 0 0 0 76 13 16
2017 Scientific and Professional 42 28 11 8 12 0 0 70 19 41
2017 Administration and Foreign Services 39 36 10 7 7 1 0 76 14 236
2017 Administrative Support 30 36 21 3 9 0 0 67 12 33

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 37 0 0 0 0 0 100 0 16
2017 Scientific and Professional 51 44 3 0 3 0 0 94 3 41
2017 Administration and Foreign Services 51 35 7 4 2 0 0 87 6 238
2017 Administrative Support 43 30 12 9 6 0 0 73 15 33

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 69 13 0 5 13 0 0 82 18 16
2017 Scientific and Professional 29 37 12 12 8 0 3 67 20 42
2017 Administration and Foreign Services 40 37 10 10 4 0 0 77 14 238
2017 Administrative Support 30 27 21 9 9 0 3 59 19 33

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 50 25 6 6 12 0 0 76 18 16
2017 Scientific and Professional 25 35 21 6 10 0 3 62 16 42
2017 Administration and Foreign Services 44 33 11 7 4 0 1 78 11 238
2017 Administrative Support 33 36 15 6 6 3 0 72 13 33

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 50 25 0 13 12 0 0 76 24 16
2017 Scientific and Professional 35 35 18 6 6 0 0 70 12 41
2017 Administration and Foreign Services 41 39 10 7 3 0 0 80 10 238
2017 Administrative Support 40 30 21 6 3 0 0 70 9 33

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 37 6 0 0 0 0 94 0 16
2017 Scientific and Professional 52 27 11 7 3 0 0 79 10 42
2017 Administration and Foreign Services 42 40 9 5 4 0 0 82 9 236
2017 Administrative Support 33 27 12 21 6 0 0 61 27 33

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 38 30 6 13 0 0 51 19 16
2017 Scientific and Professional 21 56 12 3 2 4 3 82 5 42
2017 Administration and Foreign Services 48 35 12 3 1 0 0 83 4 238
2017 Administrative Support 73 27 0 0 0 0 0 100 0 33

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 23 32 19 6 0 13 29 34 16
2017 Scientific and Professional 10 11 25 28 19 3 5 51 22 42
2017 Administration and Foreign Services 7 27 29 21 12 1 3 34 36 236
2017 Administrative Support 6 12 24 27 24 3 3 55 19 33

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 10 32 13 20 0 13 37 26 16
2017 Scientific and Professional 15 4 26 27 15 4 8 48 22 42
2017 Administration and Foreign Services 9 13 24 27 18 3 6 49 24 234
2017 Administrative Support 9 12 21 18 24 6 9 50 25 33

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 17 19 13 32 0 6 13 40 44 16
2017 Scientific and Professional 16 6 25 27 13 5 8 46 25 42
2017 Administration and Foreign Services 12 16 31 21 13 3 4 37 30 238
2017 Administrative Support 6 6 21 27 21 3 15 60 15 33

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 17 32 13 13 0 19 32 29 16
2017 Scientific and Professional 11 4 41 29 8 3 5 39 17 42
2017 Administration and Foreign Services 2 8 33 33 18 1 4 55 10 235
2017 Administrative Support 0 6 12 21 48 3 9 79 7 33

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 12 13 32 13 0 0 31 19 35 16
2017 Scientific and Professional 7 18 20 15 23 3 13 46 30 42
2017 Administration and Foreign Services 9 18 27 19 19 2 6 41 29 236
2017 Administrative Support 6 6 15 21 37 6 9 68 14 33

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 13 6 32 18 0 13 58 35 16
2017 Scientific and Professional 16 4 13 27 23 5 11 60 24 42
2017 Administration and Foreign Services 8 11 27 26 18 4 6 48 21 235
2017 Administrative Support 6 9 24 12 31 6 12 52 18 33

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 18 19 18 32 6 0 6 41 40 16
2017 Scientific and Professional 18 5 33 12 21 5 5 37 26 42
2017 Administration and Foreign Services 9 13 32 21 15 3 7 40 25 238
2017 Administrative Support 3 9 24 12 37 6 9 57 14 33
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 81 13 6 0 0 0 0 94 0 16
2017 Scientific and Professional 61 24 7 4 2 0 3 87 6 42
2017 Administration and Foreign Services 67 20 5 6 1 0 0 87 7 238
2017 Administrative Support 66 15 6 0 6 0 6 87 6 33

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 43 6 0 5 0 0 88 5 16
2017 Scientific and Professional 20 29 11 5 11 16 8 65 21 42
2017 Administration and Foreign Services 31 26 17 10 7 5 4 63 18 238
2017 Administrative Support 33 27 3 15 6 3 12 71 25 33

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 24 6 0 5 0 0 88 5 16
2017 Scientific and Professional 45 31 9 4 8 0 3 78 13 42
2017 Administration and Foreign Services 52 26 10 6 6 0 0 78 12 238
2017 Administrative Support 48 27 9 9 3 3 0 78 13 33

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 13 13 6 5 0 0 76 12 16
2017 Scientific and Professional 43 26 8 17 3 0 3 71 20 42
2017 Administration and Foreign Services 37 39 10 7 6 1 0 77 13 237
2017 Administrative Support 31 44 6 12 6 0 0 75 19 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 31 13 5 0 0 0 82 5 16
2017 Scientific and Professional 33 24 12 7 8 13 3 68 18 42
2017 Administration and Foreign Services 40 26 13 6 5 7 2 73 13 238
2017 Administrative Support 40 16 6 12 13 13 0 64 28 32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 45 6 5 12 0 0 77 17 16
2017 Scientific and Professional 14 17 16 9 10 24 11 47 29 42
2017 Administration and Foreign Services 16 21 18 14 10 17 6 47 30 238
2017 Administrative Support 15 24 18 12 12 18 0 48 30 33

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 19 18 6 5 0 0 71 12 16
2017 Scientific and Professional 60 23 7 8 0 0 3 85 8 42
2017 Administration and Foreign Services 54 30 5 9 2 0 0 84 11 238
2017 Administrative Support 48 42 6 0 3 0 0 91 3 33
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 37 19 5 0 0 0 76 5 16
2017 Scientific and Professional 42 32 9 4 12 0 0 75 16 42
2017 Administration and Foreign Services 47 29 9 6 6 1 1 78 13 237
2017 Administrative Support 39 33 12 3 9 3 0 75 13 33

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 42 6 0 0 6 0 93 0 16
2017 Scientific and Professional 51 23 4 7 12 0 3 77 19 42
2017 Administration and Foreign Services 57 24 6 7 5 1 0 82 12 238
2017 Administrative Support 39 45 0 0 6 6 3 93 7 33

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 31 6 6 0 0 0 87 6 16
2017 Scientific and Professional 42 17 9 15 12 2 3 62 28 42
2017 Administration and Foreign Services 51 30 9 4 6 0 0 81 10 237
2017 Administrative Support 42 36 12 0 3 6 0 84 3 33

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 87 13 0 0 0 0 0 100 0 16
2017 Scientific and Professional 83 13 4 0 0 0 0 96 0 42
2017 Administration and Foreign Services 81 14 2 2 1 0 0 95 3 236
2017 Administrative Support 79 18 0 0 0 0 3 100 0 33

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 17 0 0 0 6 13 100 0 16
2017 Scientific and Professional 72 15 4 2 3 5 0 91 5 42
2017 Administration and Foreign Services 58 23 6 5 2 2 3 86 8 236
2017 Administrative Support 42 21 0 18 3 0 15 75 25 33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 64 29 6 0 0 0 0 94 0 16
2017 Scientific and Professional 57 11 13 5 12 0 3 69 18 42
2017 Administration and Foreign Services 59 24 8 3 4 1 1 85 7 237
2017 Administrative Support 57 27 9 3 3 0 0 85 6 33

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 68 6 25 0 0 0 0 75 0 16
2017 Scientific and Professional 65 17 4 4 7 3 0 84 12 42
2017 Administration and Foreign Services 63 18 10 4 3 1 1 83 7 237
2017 Administrative Support 48 27 9 3 3 9 0 83 7 33

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 24 18 0 0 0 0 82 0 16
2017 Scientific and Professional 58 17 7 5 12 0 0 76 18 42
2017 Administration and Foreign Services 59 23 7 7 4 0 0 82 11 238
2017 Administrative Support 57 24 9 6 3 0 0 82 9 33
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 43 29 14 0 0 0 14 83 0 14
2017 Administration and Foreign Services 41 26 13 7 0 6 8 77 8 67

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 39 32 13 12 5 0 0 71 17 16
2017 Scientific and Professional 33 34 6 6 16 5 0 71 23 42
2017 Administration and Foreign Services 32 32 11 10 6 8 0 70 18 238
2017 Administrative Support 42 27 12 6 6 6 0 74 13 33

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 39 25 19 0 17 0 0 64 17 16
2017 Scientific and Professional 19 45 8 6 19 3 0 66 26 42
2017 Administration and Foreign Services 33 28 16 10 9 4 0 64 20 237
2017 Administrative Support 48 24 12 9 3 3 0 75 13 33

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 39 6 12 18 0 0 64 29 16
2017 Scientific and Professional 15 30 20 6 21 8 0 49 29 42
2017 Administration and Foreign Services 24 27 19 13 9 8 0 56 24 238
2017 Administrative Support 37 19 28 3 3 9 0 62 7 32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 37 6 6 18 0 0 69 24 16
2017 Scientific and Professional 22 32 11 8 22 5 0 57 31 42
2017 Administration and Foreign Services 26 29 16 11 11 6 0 59 24 238
2017 Administrative Support 42 24 21 3 3 6 0 71 6 33

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 25 6 18 24 0 0 51 43 16
2017 Scientific and Professional 9 35 13 15 20 8 0 48 38 42
2017 Administration and Foreign Services 22 35 14 12 11 5 0 60 25 237
2017 Administrative Support 36 31 18 3 9 3 0 69 13 33
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 38 13 0 5 0 0 82 5 16
2017 Scientific and Professional 20 37 19 3 17 3 0 59 21 42
2017 Administration and Foreign Services 38 36 14 7 3 2 0 76 10 238
2017 Administrative Support 40 39 15 0 0 6 0 84 0 33

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 25 18 12 0 0 0 71 12 16
2017 Scientific and Professional 40 29 17 4 4 5 0 73 9 42
2017 Administration and Foreign Services 47 36 9 4 0 3 0 86 5 237
2017 Administrative Support 45 36 15 0 0 3 0 84 0 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 39 12 5 0 0 0 83 5 16
2017 Scientific and Professional 32 32 11 8 14 0 3 67 22 42
2017 Administration and Foreign Services 38 28 15 10 4 2 1 69 15 238
2017 Administrative Support 33 33 15 3 3 12 0 76 7 33

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 32 19 17 0 0 0 64 17 16
2017 Scientific and Professional 24 42 11 11 8 3 0 68 20 41
2017 Administration and Foreign Services 26 31 17 14 4 7 1 62 20 238
2017 Administrative Support 30 36 15 9 3 6 0 71 13 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 19 19 13 12 12 7 47 30 16
2017 Scientific and Professional 20 17 14 5 20 17 7 48 34 41
2017 Administration and Foreign Services 23 21 17 9 11 14 5 54 26 238
2017 Administrative Support 24 18 24 3 3 24 3 58 8 33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 68 13 13 6 0 0 0 81 6 16
2017 Scientific and Professional 59 16 3 6 14 3 0 77 20 42
2017 Administration and Foreign Services 59 23 5 6 1 4 2 87 8 237
2017 Administrative Support 58 24 0 12 0 3 3 87 13 33

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 37 0 0 0 6 0 100 0 16
2017 Scientific and Professional 57 18 3 0 7 8 7 88 8 42
2017 Administration and Foreign Services 66 20 5 4 1 3 1 90 5 237
2017 Administrative Support 51 21 3 6 3 9 6 86 11 33

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 39 32 0 5 0 0 63 5 16
2017 Scientific and Professional 31 26 5 10 17 8 3 64 31 42
2017 Administration and Foreign Services 41 24 11 12 7 6 0 69 20 237
2017 Administrative Support 36 15 9 12 18 6 3 57 33 33

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 31 19 7 13 0 6 59 21 16
2017 Scientific and Professional 7 31 3 16 33 7 3 42 55 42
2017 Administration and Foreign Services 25 19 14 17 16 3 5 49 36 238
2017 Administrative Support 22 16 13 6 34 9 0 41 45 32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 25 13 18 6 0 0 63 24 16
2017 Scientific and Professional 17 37 18 6 14 5 3 59 21 42
2017 Administration and Foreign Services 31 35 16 9 5 3 1 69 14 238
2017 Administrative Support 24 34 15 3 9 15 0 68 14 33

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 37 13 6 0 12 0 78 7 16
2017 Scientific and Professional 29 29 11 2 14 13 2 69 19 42
2017 Administration and Foreign Services 41 26 15 5 4 6 2 73 11 238
2017 Administrative Support 52 27 3 3 6 6 3 87 10 33

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 50 6 12 0 0 0 82 12 16
2017 Scientific and Professional 37 31 13 4 7 8 0 74 12 42
2017 Administration and Foreign Services 47 34 9 7 2 1 0 82 9 238
2017 Administrative Support 45 30 18 0 0 6 0 81 0 33

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 25 18 12 0 0 0 71 12 16
2017 Scientific and Professional 45 28 9 2 14 0 3 75 16 42
2017 Administration and Foreign Services 52 36 6 3 3 0 0 88 6 238
2017 Administrative Support 61 24 12 3 0 0 0 85 3 33

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 25 19 12 12 0 0 58 23 16
2017 Scientific and Professional 35 32 10 7 16 0 0 67 23 42
2017 Administration and Foreign Services 39 30 16 6 7 1 0 70 13 237
2017 Administrative Support 53 16 22 9 0 0 0 69 9 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 38 6 17 6 0 0 71 23 16
2017 Scientific and Professional 32 35 11 8 13 0 0 67 22 42
2017 Administration and Foreign Services 40 31 15 6 7 0 0 72 13 238
2017 Administrative Support 54 9 30 3 3 0 0 64 6 33

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 26 6 17 6 6 6 66 26 16
2017 Scientific and Professional 24 18 14 21 11 7 5 48 36 42
2017 Administration and Foreign Services 33 26 15 10 13 2 0 61 23 238
2017 Administrative Support 45 15 27 3 9 0 0 61 12 33
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Executive 42 19 39 16
2017 Scientific and Professional 25 33 41 42
2017 Administration and Foreign Services 33 36 31 238
2017 Administrative Support 33 36 30 33

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Scientific and Professional 6 9 32 6 11 36 10
2017 Administration and Foreign Services 10 10 64 2 4 9 81
2017 Administrative Support 9 0 63 18 9 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Scientific and Professional 23 77 42
2017 Administration and Foreign Services 12 88 235

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 64 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 74 10
2017 Administration and Foreign Services 65 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 61 10
2017 Administration and Foreign Services 30 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 40 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 36 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 74 10
2017 Administration and Foreign Services 40 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 54 10
2017 Administration and Foreign Services 39 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 74 10
2017 Administration and Foreign Services 52 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 56 10
2017 Administration and Foreign Services 35 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 27

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 19 27

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 86 10
2017 Administration and Foreign Services 36 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 51 10
2017 Administration and Foreign Services 38 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 19 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 60 10
2017 Administration and Foreign Services 48 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 42 10
2017 Administration and Foreign Services 39 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 0 27

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 0 27

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 51 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 28 27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 23 27

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 30 27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 19 27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 22 27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 79 10
2017 Administration and Foreign Services 45 27

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 56 10
2017 Administration and Foreign Services 47 27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 0 27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 0 10
2017 Administration and Foreign Services 18 27

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Scientific and Professional 89 11 10
2017 Administration and Foreign Services 85 15 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 32 19 13 12 5 6 51 27 16
2017 Scientific and Professional 8 11 9 11 16 34 11 34 50 42
2017 Administration and Foreign Services 16 11 15 5 5 36 12 51 19 238
2017 Administrative Support 27 12 6 6 3 33 12 72 17 33

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 27 27 21 25 0 0 0 55 25 15
2017 Scientific and Professional 22 26 13 8 14 13 4 58 26 42
2017 Administration and Foreign Services 29 26 16 5 6 16 3 68 13 238
2017 Administrative Support 40 18 12 6 3 15 6 73 12 33
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 6 6 10 0 0 71 43 35 16
2017 Scientific and Professional 19 37 14 3 0 0 27 77 4 42
2017 Administration and Foreign Services 34 44 10 5 1 1 6 83 6 237
2017 Administrative Support 30 27 9 15 0 6 12 70 19 33

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 20 6 6 12 0 31 25 59 26 16
2017 Scientific and Professional 4 3 16 3 5 28 40 22 26 42
2017 Administration and Foreign Services 13 14 18 4 3 31 18 52 12 238
2017 Administrative Support 25 12 19 6 0 16 22 60 10 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 6 6 12 0 0 5 71 52 0 16
2017 Scientific and Professional 16 29 15 0 8 5 27 67 12 42
2017 Administration and Foreign Services 49 27 9 1 2 8 5 87 3 237
2017 Administrative Support 39 24 9 0 0 18 9 87 0 33

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 20 5 12 6 0 0 57 58 15 16
2017 Scientific and Professional 14 24 14 8 5 8 27 58 21 42
2017 Administration and Foreign Services 41 25 12 2 2 13 5 81 5 236
2017 Administrative Support 30 27 9 0 0 21 12 86 0 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 5 95 237

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 80 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 79 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 78 22 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 26 6 0 5 37 0 82 8 16
2017 Scientific and Professional 9 7 13 6 0 56 10 46 16 42
2017 Administration and Foreign Services 20 9 15 2 2 40 11 59 9 237
2017 Administrative Support 27 15 18 0 3 24 12 66 5 33

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 26 19 5 5 13 0 66 12 16
2017 Scientific and Professional 21 27 13 7 0 28 4 71 10 42
2017 Administration and Foreign Services 34 26 14 2 3 19 2 76 6 238
2017 Administrative Support 38 18 13 3 3 22 3 75 8 32
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 32 18 12 6 0 0 64 18 16
2017 Scientific and Professional 40 19 22 0 15 0 4 62 15 42
2017 Administration and Foreign Services 37 22 19 9 10 0 3 61 19 238
2017 Administrative Support 40 24 12 0 21 3 0 66 22 33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 13 39 6 17 0 0 38 23 16
2017 Scientific and Professional 15 29 36 10 10 0 0 45 19 42
2017 Administration and Foreign Services 25 29 24 16 4 0 2 55 21 238
2017 Administrative Support 46 33 15 3 0 0 3 81 3 33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 32 32 12 5 0 0 51 17 16
2017 Scientific and Professional 29 32 27 7 4 0 0 61 11 42
2017 Administration and Foreign Services 33 34 17 12 2 0 2 68 14 237
2017 Administrative Support 43 30 15 3 3 0 6 77 6 33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 26 32 31 0 12 0 0 58 12 16
2017 Scientific and Professional 38 35 13 3 8 0 3 75 11 42
2017 Administration and Foreign Services 27 27 17 15 10 1 3 57 26 238
2017 Administrative Support 44 22 16 16 0 0 3 68 16 32

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 24 32 25 6 5 0 6 60 12 16
2017 Scientific and Professional 31 35 15 8 6 0 5 70 15 42
2017 Administration and Foreign Services 54 22 8 5 0 0 11 86 6 238
2017 Administrative Support 66 9 3 0 0 0 21 96 0 32

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 44 13 12 0 0 6 74 12 16
2017 Scientific and Professional 25 31 36 3 6 0 0 56 9 42
2017 Administration and Foreign Services 39 32 15 9 2 1 3 73 11 235
2017 Administrative Support 42 24 18 6 0 0 9 74 6 33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 19 5 6 12 0 6 75 19 16
2017 Scientific and Professional 34 33 15 8 7 0 3 69 16 42
2017 Administration and Foreign Services 35 30 19 9 4 0 4 68 13 235
2017 Administrative Support 42 40 6 3 0 0 9 90 3 33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 25 43 0 0 0 13 51 0 16
2017 Scientific and Professional 28 33 16 14 4 0 4 64 19 42
2017 Administration and Foreign Services 29 29 23 12 6 0 1 59 18 235
2017 Administrative Support 40 30 12 3 3 0 12 79 7 33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 25 10 0 0 0 13 88 0 16
2017 Scientific and Professional 35 23 22 12 7 0 0 58 19 42
2017 Administration and Foreign Services 37 25 17 12 6 0 2 64 18 235
2017 Administrative Support 40 30 3 9 9 0 9 77 20 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 50 13 18 6 0 0 13 72 7 16
2017 Scientific and Professional 57 22 5 13 0 3 0 82 13 42
2017 Administration and Foreign Services 46 28 14 7 3 0 3 75 11 233
2017 Administrative Support 49 24 9 9 0 0 9 80 10 33

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 88 5 0 0 0 0 6 100 0 16
2017 Scientific and Professional 71 26 2 0 0 0 2 98 0 41
2017 Administration and Foreign Services 64 22 7 2 2 0 3 88 4 238
2017 Administrative Support 70 12 9 0 9 0 0 82 9 33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 76 6 0 5 6 0 6 88 12 16
2017 Scientific and Professional 77 7 9 4 3 0 0 84 7 41
2017 Administration and Foreign Services 78 9 3 3 2 1 4 92 5 238
2017 Administrative Support 88 3 0 0 3 3 3 97 3 33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 63 31 0 0 0 0 6 100 0 16
2017 Scientific and Professional 68 16 13 0 0 0 3 87 0 41
2017 Administration and Foreign Services 58 20 11 4 3 0 4 81 7 237
2017 Administrative Support 64 24 6 0 0 0 6 94 0 33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 68 6 13 0 0 0 13 85 0 16
2017 Scientific and Professional 61 15 3 12 8 0 0 76 20 41
2017 Administration and Foreign Services 61 16 9 4 6 0 3 80 10 237
2017 Administrative Support 81 16 3 0 0 0 0 97 0 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 24 13 0 5 0 13 79 6 16
2017 Scientific and Professional 60 7 3 3 0 0 28 92 4 42
2017 Administration and Foreign Services 54 9 7 3 0 0 27 86 4 238
2017 Administrative Support 64 3 0 0 0 0 33 100 0 33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 57 19 12 0 6 0 6 81 7 16
2017 Scientific and Professional 66 18 5 2 3 2 6 90 5 40
2017 Administration and Foreign Services 70 16 5 2 0 0 6 92 3 237
2017 Administrative Support 76 15 3 0 0 3 3 97 0 33

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 94 0 0 0 0 0 6 100 0 16
2017 Scientific and Professional 57 14 8 10 8 0 2 73 19 41
2017 Administration and Foreign Services 76 12 3 2 1 0 5 94 3 238
2017 Administrative Support 64 12 12 3 6 0 3 79 9 33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 82 6 0 5 0 0 6 94 6 16
2017 Scientific and Professional 62 29 10 0 0 0 0 90 0 41
2017 Administration and Foreign Services 57 27 8 4 1 0 3 87 5 237
2017 Administrative Support 67 18 6 9 0 0 0 85 9 33

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 19 19 32 29 0 0 0 38 29 16
2017 Scientific and Professional 7 37 42 8 3 4 0 45 12 42
2017 Administration and Foreign Services 15 37 32 11 3 0 2 53 14 238
2017 Administrative Support 24 36 39 0 0 0 0 61 0 33

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 5 24 51 6 13 0 0 19 29 16
2017 Scientific and Professional 10 5 37 37 11 0 0 47 15 42
2017 Administration and Foreign Services 7 14 31 28 18 0 2 47 21 236
2017 Administrative Support 3 13 34 22 28 0 0 50 16 32

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 25 44 12 6 6 6 0 74 14 16
2017 Scientific and Professional 12 52 13 3 7 13 0 74 11 42
2017 Administration and Foreign Services 30 33 17 8 4 6 1 68 13 237
2017 Administrative Support 21 42 21 3 3 9 0 70 7 33

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 13 44 19 6 12 6 0 60 19 16
2017 Scientific and Professional 17 44 12 12 15 0 0 61 27 42
2017 Administration and Foreign Services 24 39 15 12 8 1 0 64 20 238
2017 Administrative Support 33 30 27 6 0 3 0 66 6 33
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Scientific and Professional 26 74 42
2017 Administration and Foreign Services 13 87 238
2017 Administrative Support 27 73 33

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Scientific and Professional 85 15 11
2017 Administration and Foreign Services 86 14 30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 39 43 7 10 0 0 0 82 10 10
2017 Administration and Foreign Services 49 40 0 7 0 0 4 93 7 26
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 32 31 24 6 7 0 0 32 68 16
2017 Scientific and Professional 30 25 11 7 11 14 2 36 64 42
2017 Administration and Foreign Services 44 25 12 5 9 3 1 46 54 238
2017 Administrative Support 55 9 21 6 9 0 0 55 45 33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 9 11
2017 Scientific and Professional 20 23
2017 Administration and Foreign Services 18 121
2017 Administrative Support 47 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 29 11
2017 Scientific and Professional 38 23
2017 Administration and Foreign Services 31 121
2017 Administrative Support 20 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Executive 37 11
2017 Scientific and Professional 15 23
2017 Administration and Foreign Services 16 121
2017 Administrative Support 20 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Executive 36 11
2017 Scientific and Professional 27 23
2017 Administration and Foreign Services 50 121
2017 Administrative Support 27 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Executive 9 11
2017 Scientific and Professional 12 23
2017 Administration and Foreign Services 7 121
2017 Administrative Support 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Executive 36 11
2017 Scientific and Professional 55 23
2017 Administration and Foreign Services 32 121
2017 Administrative Support 54 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Executive 10 48 32 0 0 10 10
2017 Scientific and Professional 11 40 12 0 14 22 23
2017 Administration and Foreign Services 10 56 16 5 2 10 117
2017 Administrative Support 0 60 27 7 0 7 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 45 29 0 17 0 0 9 81 19 11
2017 Scientific and Professional 3 33 13 15 31 5 0 38 48 23
2017 Administration and Foreign Services 23 25 13 11 14 1 13 56 29 121
2017 Administrative Support 13 20 33 13 20 0 0 33 34 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 9 9 8 0 9 0 64 52 26 11
2017 Scientific and Professional 0 13 13 11 26 0 37 21 59 23
2017 Administration and Foreign Services 5 10 12 13 31 2 28 21 62 121
2017 Administrative Support 0 13 20 26 40 0 0 13 66 15
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