2017 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	49	3	5	2	89	7	439
2017	Language requirement of position - Unilingual English	38	47	5	7	1	86	9	612
2017	Language requirement of position - Either English or French	49	38	2	7	3	88	10	91
2014	Language requirement of position - Bilingual	40	49	2	7	2	89	8	524
2014	Language requirement of position - Unilingual English	39	47	5	7	3	86	9	666
2014	Language requirement of position - Either English or French	44	36	4	11	5	80	16	96
2011	Language requirement of position - Bilingual	40	49	3	5	3	89	8	543
2011	Language requirement of position - Unilingual English	38	48	3	9	2	85	11	604
2011	Language requirement of position - Either English or French	49	37	6	5	3	86	8	97

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	20	6	5	2	0	1	86	8	438
2017	Language requirement of position - Unilingual English	72	12	5	5	2	1	3	88	6	614
2017	Language requirement of position - Either English or French	77	13	1	5	1	1	1	92	7	91
2014	Language requirement of position - Bilingual	65	21	5	5	3	0	1	87	8	525
2014	Language requirement of position - Unilingual English	73	12	4	2	3	1	4	90	6	666
2014	Language requirement of position - Either English or French	76	8	4	5	1	2	3	89	6	96
2011	Language requirement of position - Bilingual	63	23	4	6	2	1	1	88	8	542
2011	Language requirement of position - Unilingual English	73	12	5	3	3	1	3	89	6	605
2011	Language requirement of position - Either English or French	82	9	2	3	1	1	1	94	4	97

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	18	5	10	6	0	79	16	438
2017	Language requirement of position - Unilingual English	71	10	6	6	4	3	83	11	614
2017	Language requirement of position - Either English or French	79	13	3	2	1	1	93	3	91
2014	Language requirement of position - Bilingual	60	19	6	9	6	0	79	14	523
2014	Language requirement of position - Unilingual English	71	12	4	5	5	3	86	10	664
2014	Language requirement of position - Either English or French	76	14	1	3	2	3	93	6	96
2011	Language requirement of position - Bilingual	60	17	7	12	4	1	78	16	541
2011	Language requirement of position - Unilingual English	72	12	4	5	4	2	86	9	604
2011	Language requirement of position - Either English or French	79	14	3	3	0	0	94	3	97

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	32	5	17	9	68	26	438
2017	Language requirement of position - Unilingual English	34	35	7	15	10	69	25	614
2017	Language requirement of position - Either English or French	45	29	7	13	7	74	20	91
2014	Language requirement of position - Bilingual	40	36	6	12	6	76	18	524
2014	Language requirement of position - Unilingual English	39	35	8	12	6	74	18	665
2014	Language requirement of position - Either English or French	36	27	10	19	9	63	27	96
2011	Language requirement of position - Bilingual	38	36	8	10	8	74	18	538
2011	Language requirement of position - Unilingual English	31	36	8	16	8	68	24	603
2011	Language requirement of position - Either English or French	41	37	4	6	11	78	18	97

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	43	7	9	4	0	0	80	13	438
2017	Language requirement of position - Unilingual English	36	41	10	9	4	0	0	77	13	615
2017	Language requirement of position - Either English or French	34	42	10	10	4	0	0	76	14	91
2014	Language requirement of position - Bilingual	38	39	7	11	4	0	0	78	15	524
2014	Language requirement of position - Unilingual English	39	36	11	10	3	0	0	75	13	666
2014	Language requirement of position - Either English or French	40	37	6	12	4	0	0	78	16	96
2011	Language requirement of position - Bilingual	41	39	9	8	3	0	1	80	11	543
2011	Language requirement of position - Unilingual English	38	39	9	8	4	1	0	78	12	603
2011	Language requirement of position - Either English or French	36	42	8	7	4	0	2	80	12	97

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	37	6	4	2	87	6	439
2017	Language requirement of position - Unilingual English	56	33	5	4	2	90	6	615
2017	Language requirement of position - Either English or French	56	33	7	2	2	89	4	91
2014	Language requirement of position - Bilingual	55	33	5	6	2	87	8	524
2014	Language requirement of position - Unilingual English	57	34	4	4	1	92	5	666
2014	Language requirement of position - Either English or French	39	37	15	4	4	76	8	96
2011	Language requirement of position - Bilingual	52	33	7	3	4	86	7	541
2011	Language requirement of position - Unilingual English	58	30	5	4	2	89	6	604
2011	Language requirement of position - Either English or French	56	29	6	7	2	85	9	97

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	32	5	4	1	89	5	438
2017	Language requirement of position - Unilingual English	57	34	4	4	1	91	5	614
2017	Language requirement of position - Either English or French	56	33	5	3	2	89	5	91
2014	Language requirement of position - Bilingual	57	32	5	4	2	89	5	524
2014	Language requirement of position - Unilingual English	58	33	4	4	1	91	5	666
2014	Language requirement of position - Either English or French	42	37	14	2	5	79	7	96
2011	Language requirement of position - Bilingual	54	37	3	3	3	92	5	543
2011	Language requirement of position - Unilingual English	53	40	2	3	2	93	4	605
2011	Language requirement of position - Either English or French	56	36	7	1	0	92	1	97

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	26	5	4	1	90	5	438
2017	Language requirement of position - Unilingual English	57	33	5	4	1	90	5	612
2017	Language requirement of position - Either English or French	59	31	8	1	1	90	2	91
2014	Language requirement of position - Bilingual	58	32	5	4	1	90	4	525
2014	Language requirement of position - Unilingual English	54	33	7	4	1	87	5	665
2014	Language requirement of position - Either English or French	55	32	9	2	2	87	4	96

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	30	5	5	3	0	1	86	9	438
2017	Language requirement of position - Unilingual English	59	29	6	4	1	0	0	88	6	615
2017	Language requirement of position - Either English or French	60	27	5	7	0	0	0	88	7	91
2014	Language requirement of position - Bilingual	56	28	8	3	3	0	1	86	6	525
2014	Language requirement of position - Unilingual English	60	26	7	5	1	1	0	87	6	665
2014	Language requirement of position - Either English or French	55	29	8	6	1	1	1	85	7	96
2011	Language requirement of position - Bilingual	47	33	9	8	3	0	1	80	11	543
2011	Language requirement of position - Unilingual English	57	29	7	4	1	1	0	87	6	605
2011	Language requirement of position - Either English or French	58	30	3	6	2	1	0	89	8	97

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	20	10	7	7	1	18	71	17	436
2017	Language requirement of position - Unilingual English	46	24	8	8	5	3	7	77	15	612
2017	Language requirement of position - Either English or French	36	25	10	10	4	1	13	72	17	91
2014	Language requirement of position - Bilingual	35	23	8	10	6	1	18	71	19	525
2014	Language requirement of position - Unilingual English	47	23	8	8	5	2	7	77	14	666
2014	Language requirement of position - Either English or French	44	25	8	10	3	2	9	77	14	96
2011	Language requirement of position - Bilingual	33	22	9	9	8	1	19	68	22	541
2011	Language requirement of position - Unilingual English	45	27	9	7	5	2	6	77	13	605
2011	Language requirement of position - Either English or French	44	23	9	9	3	1	10	76	14	97

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	40	7	5	4	84	10	438
2017	Language requirement of position - Unilingual English	49	36	7	5	3	85	8	615
2017	Language requirement of position - Either English or French	57	32	3	7	1	89	8	91
2014	Language requirement of position - Bilingual	43	40	8	5	3	83	8	525
2014	Language requirement of position - Unilingual English	49	38	6	5	2	87	7	665
2014	Language requirement of position - Either English or French	45	36	6	10	4	81	13	96
2011	Language requirement of position - Bilingual	47	37	9	5	3	83	8	541
2011	Language requirement of position - Unilingual English	50	36	5	5	3	86	9	605
2011	Language requirement of position - Either English or French	49	32	9	8	2	80	10	97

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	37	13	10	7	0	0	69	17	437
2017	Language requirement of position - Unilingual English	33	39	11	12	4	0	0	72	17	615
2017	Language requirement of position - Either English or French	38	35	7	13	7	0	0	74	20	91
2014	Language requirement of position - Bilingual	36	36	15	9	5	0	0	71	14	524
2014	Language requirement of position - Unilingual English	34	39	12	9	6	0	0	73	15	665
2014	Language requirement of position - Either English or French	40	34	13	2	9	1	1	75	11	96
2011	Language requirement of position - Bilingual	26	42	14	12	6	0	0	69	18	542
2011	Language requirement of position - Unilingual English	26	43	13	11	6	1	0	70	17	605
2011	Language requirement of position - Either English or French	31	39	13	12	4	0	0	70	17	97

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	38	11	13	4	72	17	437
2017	Language requirement of position - Unilingual English	27	43	12	14	3	70	18	615
2017	Language requirement of position - Either English or French	26	46	9	12	7	73	19	91

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	33	8	4	2	0	85	6	436
2017	Language requirement of position - Unilingual English	50	35	7	5	3	0	85	8	614
2017	Language requirement of position - Either English or French	43	37	11	7	2	0	80	9	91
2014	Language requirement of position - Bilingual	54	35	6	4	1	0	89	5	525
2014	Language requirement of position - Unilingual English	51	36	6	5	1	1	87	7	666
2014	Language requirement of position - Either English or French	57	31	6	4	2	0	88	6	96
2011	Language requirement of position - Bilingual	49	39	6	3	2	0	88	5	543
2011	Language requirement of position - Unilingual English	51	35	7	5	2	0	87	6	605
2011	Language requirement of position - Either English or French	55	29	8	4	2	1	85	6	96

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	37	10	11	4	75	15	437
2017	Language requirement of position - Unilingual English	39	38	11	9	4	76	13	615
2017	Language requirement of position - Either English or French	38	33	13	9	7	71	16	90

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	26	7	2	0	0	91	2	436
2017	Language requirement of position - Unilingual English	60	31	6	2	0	0	92	3	611
2017	Language requirement of position - Either English or French	67	22	5	4	1	0	89	5	91
2014	Language requirement of position - Bilingual	70	23	5	1	1	0	94	2	525
2014	Language requirement of position - Unilingual English	70	24	4	1	1	0	94	2	666
2014	Language requirement of position - Either English or French	74	15	7	3	0	1	90	3	95
2011	Language requirement of position - Bilingual	68	25	4	1	1	0	93	2	543
2011	Language requirement of position - Unilingual English	67	24	6	2	1	0	91	3	605
2011	Language requirement of position - Either English or French	66	25	8	0	1	0	91	1	97

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	36	10	9	3	0	77	13	433
2017	Language requirement of position - Unilingual English	44	38	7	7	2	0	83	10	612
2017	Language requirement of position - Either English or French	42	37	11	4	5	0	79	10	91
2014	Language requirement of position - Bilingual	41	39	8	9	3	0	80	12	525
2014	Language requirement of position - Unilingual English	36	45	9	6	5	0	81	10	666
2014	Language requirement of position - Either English or French	35	47	7	5	6	0	82	11	96
2011	Language requirement of position - Bilingual	47	34	9	8	3	0	81	11	541
2011	Language requirement of position - Unilingual English	40	39	8	8	3	0	80	12	604
2011	Language requirement of position - Either English or French	39	42	8	4	5	1	82	9	96

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	31	10	7	2	82	8	436
2017	Language requirement of position - Unilingual English	53	32	7	5	2	85	7	610
2017	Language requirement of position - Either English or French	48	38	7	2	4	87	7	91
2014	Language requirement of position - Bilingual	49	32	10	8	2	80	10	525
2014	Language requirement of position - Unilingual English	54	30	8	5	3	84	8	666
2014	Language requirement of position - Either English or French	52	30	6	8	4	82	12	96

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	36	9	9	3	0	0	79	12	436
2017	Language requirement of position - Unilingual English	42	39	9	7	2	0	1	81	9	612
2017	Language requirement of position - Either English or French	46	33	11	3	5	1	0	80	9	91
2014	Language requirement of position - Bilingual	46	33	11	7	3	0	0	80	10	525
2014	Language requirement of position - Unilingual English	44	36	11	7	2	1	0	80	9	666
2014	Language requirement of position - Either English or French	49	35	4	8	3	0	1	85	12	96
2011	Language requirement of position - Bilingual	41	40	11	5	3	0	0	81	8	539
2011	Language requirement of position - Unilingual English	43	36	10	6	3	1	1	81	9	603
2011	Language requirement of position - Either English or French	46	29	12	8	3	0	1	76	11	97

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	34	8	4	3	0	86	7	436
2017	Language requirement of position - Unilingual English	52	34	7	4	2	0	87	6	612
2017	Language requirement of position - Either English or French	57	30	5	4	3	0	87	8	91
2014	Language requirement of position - Bilingual	52	34	8	3	2	1	86	6	522
2014	Language requirement of position - Unilingual English	57	33	5	3	2	0	90	5	666
2014	Language requirement of position - Either English or French	48	34	5	6	5	1	83	11	96
2011	Language requirement of position - Bilingual	49	39	6	4	3	0	88	6	542
2011	Language requirement of position - Unilingual English	54	35	6	2	2	0	89	5	605
2011	Language requirement of position - Either English or French	56	27	10	5	2	0	83	7	97

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	36	15	7	3	0	1	74	10	439
2017	Language requirement of position - Unilingual English	47	35	10	5	1	0	1	83	6	615
2017	Language requirement of position - Either English or French	47	35	13	2	1	0	1	83	3	91
2014	Language requirement of position - Bilingual	35	37	16	8	3	0	0	73	11	525
2014	Language requirement of position - Unilingual English	43	40	12	3	1	0	1	84	4	666
2014	Language requirement of position - Either English or French	53	31	10	4	1	1	0	85	5	96
2011	Language requirement of position - Bilingual	27	33	22	11	7	0	0	61	17	543
2011	Language requirement of position - Unilingual English	37	39	14	6	3	1	1	77	9	605
2011	Language requirement of position - Either English or French	43	33	21	2	1	0	0	76	3	96

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	25	41	14	9	0	2	23	35	436
2017	Language requirement of position - Unilingual English	7	21	43	19	8	1	1	28	28	614
2017	Language requirement of position - Either English or French	8	13	43	24	8	1	2	33	22	90
2014	Language requirement of position - Bilingual	9	22	42	18	7	0	1	25	32	524
2014	Language requirement of position - Unilingual English	8	22	39	20	9	1	1	29	31	664
2014	Language requirement of position - Either English or French	5	24	33	24	13	0	0	37	29	95
2011	Language requirement of position - Bilingual	11	26	39	17	5	0	1	22	38	540
2011	Language requirement of position - Unilingual English	7	24	41	19	7	0	1	26	32	605
2011	Language requirement of position - Either English or French	8	18	34	18	18	1	3	37	27	96

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	15	29	27	20	1	3	49	21	437
2017	Language requirement of position - Unilingual English	6	15	29	27	20	2	2	48	22	612
2017	Language requirement of position - Either English or French	8	17	18	34	19	0	4	56	26	90
2014	Language requirement of position - Bilingual	4	14	31	34	15	0	1	50	18	523
2014	Language requirement of position - Unilingual English	5	12	26	30	22	1	2	54	18	664
2014	Language requirement of position - Either English or French	5	13	20	31	28	0	4	60	19	95
2011	Language requirement of position - Bilingual	8	16	31	29	13	1	4	43	25	541
2011	Language requirement of position - Unilingual English	6	13	27	32	17	2	2	52	20	604
2011	Language requirement of position - Either English or French	6	14	33	18	24	2	3	44	21	96

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	24	32	18	9	0	3	29	38	437
2017	Language requirement of position - Unilingual English	10	23	34	20	11	1	1	32	33	613
2017	Language requirement of position - Either English or French	8	24	31	24	10	0	3	35	33	91
2014	Language requirement of position - Bilingual	16	30	35	12	6	1	1	18	47	525
2014	Language requirement of position - Unilingual English	12	20	32	21	12	2	1	34	33	665
2014	Language requirement of position - Either English or French	15	20	30	16	18	0	2	35	35	96
2011	Language requirement of position - Bilingual	17	29	34	11	6	1	2	17	48	541
2011	Language requirement of position - Unilingual English	13	24	35	16	8	1	2	25	38	604
2011	Language requirement of position - Either English or French	16	18	27	19	15	3	3	36	36	96

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	13	34	31	14	1	3	46	18	434
2017	Language requirement of position - Unilingual English	2	6	28	39	23	0	2	63	8	612
2017	Language requirement of position - Either English or French	2	4	26	36	26	1	4	65	7	89
2014	Language requirement of position - Bilingual	7	11	36	33	12	0	1	46	18	524
2014	Language requirement of position - Unilingual English	2	8	26	37	25	0	2	63	11	663
2014	Language requirement of position - Either English or French	1	6	23	36	34	0	1	70	7	95
2011	Language requirement of position - Bilingual	9	18	37	26	9	0	1	35	28	541
2011	Language requirement of position - Unilingual English	4	10	28	32	23	0	2	56	14	604
2011	Language requirement of position - Either English or French	4	5	26	32	30	2	1	63	10	95

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	25	31	16	13	0	3	30	38	437
2017	Language requirement of position - Unilingual English	9	18	30	22	17	1	2	40	29	610
2017	Language requirement of position - Either English or French	10	13	30	20	23	1	2	45	24	90
2014	Language requirement of position - Bilingual	14	20	33	21	10	0	1	32	34	523
2014	Language requirement of position - Unilingual English	7	17	28	27	18	1	2	46	25	665
2014	Language requirement of position - Either English or French	5	11	22	32	28	0	2	61	16	95
2011	Language requirement of position - Bilingual	19	27	29	15	8	0	2	23	47	540
2011	Language requirement of position - Unilingual English	11	18	27	26	15	1	2	42	30	605
2011	Language requirement of position - Either English or French	7	18	23	17	30	3	2	50	26	96

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	14	33	26	17	2	3	45	21	436
2017	Language requirement of position - Unilingual English	5	12	28	31	19	3	2	53	17	615
2017	Language requirement of position - Either English or French	7	12	24	26	24	1	6	54	20	90
2014	Language requirement of position - Bilingual	5	11	30	31	20	1	2	53	16	524
2014	Language requirement of position - Unilingual English	2	6	24	34	28	2	2	66	9	663
2014	Language requirement of position - Either English or French	6	4	19	32	34	1	3	69	11	95
2011	Language requirement of position - Bilingual	8	20	33	24	10	1	2	36	30	539
2011	Language requirement of position - Unilingual English	6	15	27	27	20	2	4	50	22	605
2011	Language requirement of position - Either English or French	8	8	27	27	22	4	2	53	18	95

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	23	35	20	9	1	3	30	34	437
2017	Language requirement of position - Unilingual English	9	22	34	21	11	2	1	33	32	613
2017	Language requirement of position - Either English or French	9	21	30	23	13	0	3	38	31	90
2014	Language requirement of position - Bilingual	13	24	39	17	7	0	1	23	37	523
2014	Language requirement of position - Unilingual English	10	18	35	21	13	2	1	34	29	666
2014	Language requirement of position - Either English or French	19	17	26	17	18	0	3	37	37	96

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	20	4	11	5	0	0	79	17	438
2017	Language requirement of position - Unilingual English	64	13	6	7	4	1	6	82	12	615
2017	Language requirement of position - Either English or French	73	11	8	3	1	0	4	87	5	91
2014	Language requirement of position - Bilingual	63	16	6	9	4	0	1	80	13	525
2014	Language requirement of position - Unilingual English	68	10	5	5	5	0	6	83	11	666
2014	Language requirement of position - Either English or French	80	4	6	3	1	0	6	90	4	96
2011	Language requirement of position - Bilingual	57	20	6	11	5	0	1	78	16	538
2011	Language requirement of position - Unilingual English	67	11	6	5	5	1	6	83	10	601
2011	Language requirement of position - Either English or French	66	21	6	3	1	0	3	89	4	97

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	13	10	7	3	1	69	17	438
2017	Language requirement of position - Unilingual English	31	28	15	8	8	5	3	65	18	613
2017	Language requirement of position - Either English or French	38	23	13	12	2	3	8	69	16	91
2014	Language requirement of position - Bilingual	36	35	10	9	5	2	2	75	14	524
2014	Language requirement of position - Unilingual English	38	28	13	6	6	6	4	73	13	666
2014	Language requirement of position - Either English or French	45	30	6	7	5	6	1	80	13	96

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	29	7	8	4	0	81	12	437
2017	Language requirement of position - Unilingual English	49	30	7	7	6	1	81	12	613
2017	Language requirement of position - Either English or French	59	23	5	8	4	0	82	12	91
2014	Language requirement of position - Bilingual	54	29	6	6	4	1	83	10	525
2014	Language requirement of position - Unilingual English	53	26	7	7	6	0	80	13	666
2014	Language requirement of position - Either English or French	67	15	8	3	5	2	83	9	96

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	35	10	6	4	1	0	80	10	438
2017	Language requirement of position - Unilingual English	37	36	10	10	4	1	1	75	15	614
2017	Language requirement of position - Either English or French	41	27	13	9	9	1	0	69	18	91
2014	Language requirement of position - Bilingual	39	38	9	10	4	1	0	78	14	525
2014	Language requirement of position - Unilingual English	45	35	7	8	4	1	1	81	12	665
2014	Language requirement of position - Either English or French	45	29	8	10	4	3	0	77	14	96
2011	Language requirement of position - Bilingual	37	38	8	11	5	0	0	75	16	542
2011	Language requirement of position - Unilingual English	38	35	8	12	4	1	0	75	17	605
2011	Language requirement of position - Either English or French	43	33	10	12	0	1	0	77	13	97

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	35	10	10	7	4	0	72	18	439
2017	Language requirement of position - Unilingual English	25	30	14	13	10	8	0	59	25	615
2017	Language requirement of position - Either English or French	35	23	16	11	8	7	0	62	20	91
2014	Language requirement of position - Bilingual	40	28	12	11	5	4	0	71	17	525
2014	Language requirement of position - Unilingual English	38	28	8	11	6	8	1	72	19	665
2014	Language requirement of position - Either English or French	38	16	10	9	13	11	3	63	25	96
2011	Language requirement of position - Bilingual	46	28	9	10	6	1	0	75	16	543
2011	Language requirement of position - Unilingual English	36	28	12	9	6	8	0	70	17	604
2011	Language requirement of position - Either English or French	45	24	14	8	4	2	2	72	13	97

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	30	16	17	14	8	2	49	34	437
2017	Language requirement of position - Unilingual English	9	20	17	19	16	17	2	36	43	615
2017	Language requirement of position - Either English or French	15	21	23	14	9	16	1	44	28	91
2014	Language requirement of position - Bilingual	14	29	18	19	10	8	1	48	32	524
2014	Language requirement of position - Unilingual English	12	23	14	19	12	16	3	43	39	665
2014	Language requirement of position - Either English or French	11	34	11	10	16	13	5	55	32	96

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	36	8	4	2	0	86	6	439
2017	Language requirement of position - Unilingual English	50	36	6	5	3	0	86	9	615
2017	Language requirement of position - Either English or French	57	25	7	10	1	0	82	11	91
2014	Language requirement of position - Bilingual	47	38	7	6	2	0	85	8	525
2014	Language requirement of position - Unilingual English	49	39	6	4	3	0	87	6	665
2014	Language requirement of position - Either English or French	59	25	5	8	3	1	84	11	96

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	38	9	11	4	0	0	76	15	439
2017	Language requirement of position - Unilingual English	40	35	11	9	4	0	1	76	13	614
2017	Language requirement of position - Either English or French	48	25	13	8	5	0	0	74	13	91
2014	Language requirement of position - Bilingual	43	35	10	8	4	1	0	78	12	525
2014	Language requirement of position - Unilingual English	40	39	11	6	3	0	1	79	10	666
2014	Language requirement of position - Either English or French	46	33	11	5	6	0	0	78	11	96
2011	Language requirement of position - Bilingual	36	38	10	8	6	1	1	75	15	543
2011	Language requirement of position - Unilingual English	35	37	12	9	6	1	0	72	15	604
2011	Language requirement of position - Either English or French	45	28	10	9	5	1	1	74	15	96

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	31	11	5	4	1	0	80	9	439
2017	Language requirement of position - Unilingual English	51	29	9	5	3	1	1	82	9	614
2017	Language requirement of position - Either English or French	57	24	10	4	4	0	0	81	9	91
2014	Language requirement of position - Bilingual	52	28	12	5	3	1	0	80	8	524
2014	Language requirement of position - Unilingual English	51	30	9	6	3	2	0	82	9	666
2014	Language requirement of position - Either English or French	57	30	7	4	1	2	0	88	5	96
2011	Language requirement of position - Bilingual	48	25	14	7	4	2	0	75	11	542
2011	Language requirement of position - Unilingual English	46	31	10	6	4	3	0	79	11	603
2011	Language requirement of position - Either English or French	53	24	9	4	5	3	1	80	10	96

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	36	10	7	4	0	80	11	437
2017	Language requirement of position - Unilingual English	47	33	9	7	4	0	80	11	614
2017	Language requirement of position - Either English or French	59	24	4	5	7	0	84	12	91
2014	Language requirement of position - Bilingual	47	33	8	7	4	0	80	11	525
2014	Language requirement of position - Unilingual English	46	34	8	8	4	1	81	11	666
2014	Language requirement of position - Either English or French	62	18	9	7	4	0	81	11	96
2011	Language requirement of position - Bilingual	46	32	9	8	5	0	78	12	541
2011	Language requirement of position - Unilingual English	41	35	10	8	5	1	76	13	604
2011	Language requirement of position - Either English or French	51	28	7	6	5	2	81	12	96

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	75	13	3	5	4	0	1	89	8	439
2017	Language requirement of position - Unilingual English	74	9	5	2	3	1	6	89	6	615
2017	Language requirement of position - Either English or French	82	7	3	2	1	0	4	93	3	91
2014	Language requirement of position - Bilingual	73	13	5	4	3	0	1	87	8	525
2014	Language requirement of position - Unilingual English	74	10	3	3	3	1	6	90	7	666
2014	Language requirement of position - Either English or French	85	3	3	3	0	0	4	93	4	96
2011	Language requirement of position - Bilingual	73	12	6	5	3	0	1	86	8	542
2011	Language requirement of position - Unilingual English	76	8	5	2	3	0	5	90	5	605
2011	Language requirement of position - Either English or French	79	9	3	2	2	0	4	92	4	96

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	23	3	2	3	0	4	91	5	437
2017	Language requirement of position - Unilingual English	70	19	2	2	1	2	3	94	4	615
2017	Language requirement of position - Either English or French	73	19	2	2	1	0	3	94	3	91
2014	Language requirement of position - Bilingual	63	21	5	3	1	1	5	90	5	525
2014	Language requirement of position - Unilingual English	71	18	4	2	1	1	2	92	3	666
2014	Language requirement of position - Either English or French	67	17	6	1	1	2	5	90	3	96
2011	Language requirement of position - Bilingual	60	23	5	6	2	0	4	86	8	541
2011	Language requirement of position - Unilingual English	70	20	4	2	2	1	1	92	4	604
2011	Language requirement of position - Either English or French	74	14	5	2	4	0	0	89	6	97

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	26	5	5	3	0	87	8	437
2017	Language requirement of position - Unilingual English	63	24	6	4	2	0	88	6	615
2017	Language requirement of position - Either English or French	68	20	5	2	3	1	89	6	91

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	23	7	4	3	0	85	8	438
2017	Language requirement of position - Unilingual English	61	24	8	3	2	1	87	5	615
2017	Language requirement of position - Either English or French	67	16	11	2	2	1	84	4	91

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	27	8	6	4	82	10	437
2017	Language requirement of position - Unilingual English	54	27	8	7	3	82	10	613
2017	Language requirement of position - Either English or French	66	23	2	5	3	89	9	91
2014	Language requirement of position - Bilingual	56	27	8	7	2	83	9	523
2014	Language requirement of position - Unilingual English	53	30	8	6	3	83	9	666
2014	Language requirement of position - Either English or French	63	23	4	7	3	86	10	96

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	38	14	13	4	1	2	68	18	192
2017	Language requirement of position - Unilingual English	13	47	12	12	8	5	3	65	22	60
2014	Language requirement of position - Bilingual	37	32	12	10	5	2	3	72	15	239
2014	Language requirement of position - Unilingual English	32	30	14	11	7	4	3	67	18	62

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	39	11	15	6	4	66	22	439
2017	Language requirement of position - Unilingual English	26	31	16	11	7	9	63	20	613
2017	Language requirement of position - Either English or French	38	27	12	5	8	9	72	14	91
2014	Language requirement of position - Bilingual	26	41	14	12	4	3	69	16	524
2014	Language requirement of position - Unilingual English	38	29	11	8	5	9	73	15	666
2014	Language requirement of position - Either English or French	34	26	12	10	7	10	68	19	95
2011	Language requirement of position - Bilingual	21	34	18	14	8	5	58	23	542
2011	Language requirement of position - Unilingual English	26	28	18	10	7	10	60	19	605
2011	Language requirement of position - Either English or French	34	30	13	8	7	7	69	17	97

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	38	13	14	7	2	65	21	439
2017	Language requirement of position - Unilingual English	23	34	16	18	8	2	58	26	611
2017	Language requirement of position - Either English or French	33	31	18	9	7	2	66	16	90
2014	Language requirement of position - Bilingual	26	40	17	13	3	1	67	16	525
2014	Language requirement of position - Unilingual English	32	32	11	14	7	3	67	21	666
2014	Language requirement of position - Either English or French	29	32	13	14	8	4	63	23	96
2011	Language requirement of position - Bilingual	22	41	15	14	7	1	64	21	541
2011	Language requirement of position - Unilingual English	25	35	15	14	8	3	61	23	604
2011	Language requirement of position - Either English or French	37	29	13	13	7	0	66	21	97

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	35	19	21	6	4	0	52	28	439
2017	Language requirement of position - Unilingual English	14	31	19	20	11	6	0	47	33	615
2017	Language requirement of position - Either English or French	23	34	11	15	10	7	0	61	27	91
2014	Language requirement of position - Bilingual	17	36	20	19	5	2	0	54	25	525
2014	Language requirement of position - Unilingual English	20	32	16	16	9	7	0	56	27	665
2014	Language requirement of position - Either English or French	21	30	11	23	7	8	0	55	33	96
2011	Language requirement of position - Bilingual	15	38	20	16	8	3	0	55	25	542
2011	Language requirement of position - Unilingual English	11	33	20	18	9	9	0	48	30	605
2011	Language requirement of position - Either English or French	21	34	14	14	9	6	1	59	25	97

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	28	20	16	9	3	0	54	25	438
2017	Language requirement of position - Unilingual English	19	30	16	15	15	5	0	52	31	612
2017	Language requirement of position - Either English or French	26	30	20	14	8	2	0	57	23	90
2014	Language requirement of position - Bilingual	23	34	18	13	8	5	0	59	22	525
2014	Language requirement of position - Unilingual English	25	29	17	12	11	6	0	58	24	664
2014	Language requirement of position - Either English or French	32	17	14	21	11	6	0	51	34	96
2011	Language requirement of position - Bilingual	19	34	20	13	9	4	0	56	24	542
2011	Language requirement of position - Unilingual English	15	30	19	15	13	9	0	49	30	603
2011	Language requirement of position - Either English or French	25	26	19	15	9	5	1	54	26	96

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	32	15	26	13	2	45	39	437
2017	Language requirement of position - Unilingual English	11	31	15	25	15	3	43	41	613
2017	Language requirement of position - Either English or French	21	30	7	27	13	2	52	42	91
2014	Language requirement of position - Bilingual	16	33	18	24	9	1	49	33	524
2014	Language requirement of position - Unilingual English	19	32	15	20	12	3	52	33	664
2014	Language requirement of position - Either English or French	26	26	15	17	11	3	54	30	96
2011	Language requirement of position - Bilingual	12	41	13	22	11	1	54	34	542
2011	Language requirement of position - Unilingual English	11	37	15	20	13	3	50	34	604
2011	Language requirement of position - Either English or French	25	29	15	14	14	4	56	28	96

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	42	13	7	4	0	76	11	437
2017	Language requirement of position - Unilingual English	32	40	12	11	5	0	72	16	613
2017	Language requirement of position - Either English or French	36	36	12	11	4	0	73	15	91
2014	Language requirement of position - Bilingual	36	45	10	6	3	0	81	9	525
2014	Language requirement of position - Unilingual English	36	39	13	8	4	1	75	12	665
2014	Language requirement of position - Either English or French	46	30	14	8	2	1	77	10	96
2011	Language requirement of position - Bilingual	36	43	8	8	4	1	80	12	543
2011	Language requirement of position - Unilingual English	32	44	12	7	4	1	77	11	602
2011	Language requirement of position - Either English or French	34	37	16	5	6	1	73	12	96

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	31	6	1	1	1	0	92	3	435
2017	Language requirement of position - Unilingual English	60	30	5	1	1	1	1	93	2	614
2017	Language requirement of position - Either English or French	60	25	8	5	1	0	0	86	7	91
2014	Language requirement of position - Bilingual	64	27	6	1	1	1	0	92	2	525
2014	Language requirement of position - Unilingual English	66	26	5	2	0	1	0	93	2	665
2014	Language requirement of position - Either English or French	74	18	3	3	0	1	1	94	3	96
2011	Language requirement of position - Bilingual	55	30	9	3	1	2	0	87	4	540
2011	Language requirement of position - Unilingual English	55	30	7	3	0	3	1	89	3	603
2011	Language requirement of position - Either English or French	56	30	7	3	2	1	1	87	5	97

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	31	6	4	1	0	0	89	5	437
2017	Language requirement of position - Unilingual English	54	32	6	4	2	1	0	88	6	612
2017	Language requirement of position - Either English or French	55	30	7	4	0	2	2	89	5	91
2014	Language requirement of position - Bilingual	59	30	5	3	1	1	1	91	4	525
2014	Language requirement of position - Unilingual English	59	27	7	3	2	1	1	88	5	665
2014	Language requirement of position - Either English or French	63	20	7	7	2	1	1	84	9	96
2011	Language requirement of position - Bilingual	48	38	7	5	2	0	0	87	7	541
2011	Language requirement of position - Unilingual English	44	34	9	5	3	3	1	81	9	602
2011	Language requirement of position - Either English or French	53	24	8	6	7	2	0	78	14	97

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	29	11	6	2	3	0	80	9	435
2017	Language requirement of position - Unilingual English	38	37	13	7	2	4	0	78	9	613
2017	Language requirement of position - Either English or French	42	27	18	8	1	3	1	72	9	90
2014	Language requirement of position - Bilingual	46	33	9	7	2	2	1	81	9	524
2014	Language requirement of position - Unilingual English	40	30	14	6	3	5	1	75	10	666
2014	Language requirement of position - Either English or French	38	30	9	8	6	4	4	75	16	96
2011	Language requirement of position - Bilingual	26	40	17	9	4	4	1	69	14	543
2011	Language requirement of position - Unilingual English	22	32	23	10	6	6	2	58	17	604
2011	Language requirement of position - Either English or French	25	35	21	9	2	4	4	65	12	97

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	21	15	18	14	7	2	48	36	437
2017	Language requirement of position - Unilingual English	19	27	13	14	14	11	1	53	32	615
2017	Language requirement of position - Either English or French	32	23	13	13	8	8	3	62	23	91
2014	Language requirement of position - Bilingual	28	25	14	14	10	7	2	58	27	524
2014	Language requirement of position - Unilingual English	29	22	17	11	10	10	1	58	23	666
2014	Language requirement of position - Either English or French	34	20	16	12	11	6	1	58	25	96
2011	Language requirement of position - Bilingual	14	26	19	19	9	8	5	46	32	542
2011	Language requirement of position - Unilingual English	19	23	18	14	10	15	2	50	29	603
2011	Language requirement of position - Either English or French	31	26	12	11	7	9	3	65	21	97

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	29	11	10	5	0	0	75	15	439
2017	Language requirement of position - Unilingual English	57	16	11	5	4	2	6	79	10	615
2017	Language requirement of position - Either English or French	67	16	7	3	1	2	4	88	5	90
2014	Language requirement of position - Bilingual	49	23	12	9	5	1	1	74	14	525
2014	Language requirement of position - Unilingual English	56	17	10	5	3	1	8	80	9	666
2014	Language requirement of position - Either English or French	75	8	8	3	0	1	6	89	3	96

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	30	7	4	1	1	1	87	5	438
2017	Language requirement of position - Unilingual English	65	15	8	3	1	3	5	86	5	612
2017	Language requirement of position - Either English or French	75	13	4	3	0	0	4	92	3	91
2014	Language requirement of position - Bilingual	61	24	5	5	1	3	1	88	7	525
2014	Language requirement of position - Unilingual English	62	16	7	3	2	3	7	87	5	666
2014	Language requirement of position - Either English or French	79	7	7	0	2	1	3	90	2	96
2011	Language requirement of position - Bilingual	64	21	6	5	1	1	3	88	6	543
2011	Language requirement of position - Unilingual English	67	12	8	3	1	3	5	87	5	604
2011	Language requirement of position - Either English or French	75	14	8	1	0	1	1	90	1	96

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	40	11	12	8	1	68	20	437
2017	Language requirement of position - Unilingual English	24	40	12	13	8	2	65	22	615
2017	Language requirement of position - Either English or French	40	33	5	12	8	2	74	20	91
2014	Language requirement of position - Bilingual	33	39	14	8	4	1	73	12	524
2014	Language requirement of position - Unilingual English	34	33	12	13	6	1	68	19	666
2014	Language requirement of position - Either English or French	39	29	10	8	11	3	69	20	96
2011	Language requirement of position - Bilingual	33	40	14	7	6	0	73	13	542
2011	Language requirement of position - Unilingual English	27	37	15	10	9	2	65	20	605
2011	Language requirement of position - Either English or French	35	31	13	13	5	3	69	18	96

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	33	13	17	12	1	2	56	30	437
2017	Language requirement of position - Unilingual English	23	33	13	14	14	1	1	57	29	615
2017	Language requirement of position - Either English or French	28	26	11	14	12	4	4	59	29	90
2014	Language requirement of position - Bilingual	31	33	12	12	9	1	2	66	21	525
2014	Language requirement of position - Unilingual English	30	27	12	15	11	1	2	60	28	665
2014	Language requirement of position - Either English or French	34	27	11	9	17	0	2	62	26	96
2011	Language requirement of position - Bilingual	28	34	14	12	11	0	1	63	23	540
2011	Language requirement of position - Unilingual English	22	30	12	16	16	2	2	55	33	604
2011	Language requirement of position - Either English or French	24	31	14	14	9	5	2	59	26	97

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	41	15	7	4	1	74	11	438
2017	Language requirement of position - Unilingual English	29	44	14	8	3	2	75	11	614
2017	Language requirement of position - Either English or French	36	36	20	3	2	2	74	6	91

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	35	7	2	1	1	0	90	3	438
2017	Language requirement of position - Unilingual English	48	35	9	2	1	4	1	87	3	614
2017	Language requirement of position - Either English or French	57	27	9	1	3	0	2	87	4	91
2014	Language requirement of position - Bilingual	52	33	9	2	1	3	1	88	3	525
2014	Language requirement of position - Unilingual English	57	28	8	2	1	5	1	89	3	665
2014	Language requirement of position - Either English or French	68	18	6	4	1	2	1	88	6	96

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	34	8	4	0	0	88	4	439
2017	Language requirement of position - Unilingual English	47	40	6	3	2	1	89	6	611
2017	Language requirement of position - Either English or French	63	22	10	2	3	0	85	5	91
2014	Language requirement of position - Bilingual	52	35	8	2	1	2	89	3	525
2014	Language requirement of position - Unilingual English	58	29	7	3	1	1	89	4	666
2014	Language requirement of position - Either English or French	65	22	7	4	1	1	88	5	96
2011	Language requirement of position - Bilingual	37	40	12	7	2	1	78	9	542
2011	Language requirement of position - Unilingual English	38	39	12	5	4	2	79	9	603
2011	Language requirement of position - Either English or French	44	36	9	4	5	1	81	9	97

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	31	5	4	2	0	89	6	439
2017	Language requirement of position - Unilingual English	55	31	8	3	2	0	86	5	613
2017	Language requirement of position - Either English or French	64	22	7	5	2	0	86	8	91
2014	Language requirement of position - Bilingual	59	33	6	2	1	0	91	3	525
2014	Language requirement of position - Unilingual English	62	27	5	4	1	0	90	5	665
2014	Language requirement of position - Either English or French	61	23	8	5	3	0	84	8	96
2011	Language requirement of position - Bilingual	48	37	8	4	2	0	85	6	542
2011	Language requirement of position - Unilingual English	48	35	9	4	2	1	84	6	602
2011	Language requirement of position - Either English or French	58	26	9	5	1	0	84	6	96

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	28	7	4	3	0	86	7	439
2017	Language requirement of position - Unilingual English	54	27	11	5	2	1	82	7	613
2017	Language requirement of position - Either English or French	65	21	7	4	3	0	86	8	91
2014	Language requirement of position - Bilingual	57	29	8	4	2	1	86	6	525
2014	Language requirement of position - Unilingual English	56	28	8	5	2	0	85	7	665
2014	Language requirement of position - Either English or French	60	18	13	4	6	0	78	10	96
2011	Language requirement of position - Bilingual	48	34	10	4	3	0	82	7	542
2011	Language requirement of position - Unilingual English	46	33	13	4	3	1	79	8	604
2011	Language requirement of position - Either English or French	51	29	10	7	1	1	81	8	97

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	31	7	6	2	85	8	438
2017	Language requirement of position - Unilingual English	52	30	10	6	2	82	8	614
2017	Language requirement of position - Either English or French	56	26	12	2	3	82	5	91
2014	Language requirement of position - Bilingual	53	32	8	5	2	85	7	525
2014	Language requirement of position - Unilingual English	53	31	8	5	3	84	7	665
2014	Language requirement of position - Either English or French	54	23	11	9	4	77	12	95
2011	Language requirement of position - Bilingual	45	37	9	5	4	82	8	541
2011	Language requirement of position - Unilingual English	45	34	11	7	3	79	10	603
2011	Language requirement of position - Either English or French	45	37	8	7	2	82	9	97

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	24	10	8	4	2	0	78	12	439
2017	Language requirement of position - Unilingual English	54	22	11	6	4	2	1	78	10	612
2017	Language requirement of position - Either English or French	56	19	15	3	4	2	0	76	8	91
2014	Language requirement of position - Bilingual	54	23	10	5	5	3	0	79	11	524
2014	Language requirement of position - Unilingual English	54	23	9	6	4	2	0	79	11	666
2014	Language requirement of position - Either English or French	50	17	15	5	9	5	0	69	15	96
2011	Language requirement of position - Bilingual	51	22	12	8	5	1	0	74	14	542
2011	Language requirement of position - Unilingual English	47	22	13	9	5	3	1	72	14	604
2011	Language requirement of position - Either English or French	44	23	18	8	4	3	0	69	13	96

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	30	39	30	439
2017	Language requirement of position - Unilingual English	21	50	30	614
2017	Language requirement of position - Either English or French	15	45	40	91
2014	Language requirement of position - Bilingual	32	42	27	524
2014	Language requirement of position - Unilingual English	18	51	31	666
2014	Language requirement of position - Either English or French	22	44	34	96
2011	Language requirement of position - Bilingual	32	41	28	541
2011	Language requirement of position - Unilingual English	21	54	26	602
2011	Language requirement of position - Either English or French	26	42	32	97

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	17	55	14	7	2	5	134
2017	Language requirement of position - Unilingual English	19	59	12	4	2	4	127
2017	Language requirement of position - Either English or French	14	50	7	7	14	7	14
2014	Language requirement of position - Bilingual	14	56	21	5	9999	4	167
2014	Language requirement of position - Unilingual English	16	52	15	8	9999	9	120
2014	Language requirement of position - Either English or French	12	29	13	23	9999	24	21
2011	Language requirement of position - Bilingual	14	60	18	2	9999	6	172
2011	Language requirement of position - Unilingual English	15	52	17	10	9999	6	124
2011	Language requirement of position - Either English or French	8	48	12	8	9999	24	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	436
2017	Language requirement of position - Unilingual English	14	86	615
2017	Language requirement of position - Either English or French	8	92	91
2014	Language requirement of position - Bilingual	15	85	526
2014	Language requirement of position - Unilingual English	12	88	666
2014	Language requirement of position - Either English or French	13	87	96

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	64
2017	Language requirement of position - Unilingual English	48	89
2014	Language requirement of position - Bilingual	49	81
2014	Language requirement of position - Unilingual English	61	82
2014	Language requirement of position - Either English or French	65	12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	71	64
2017	Language requirement of position - Unilingual English	60	89
2014	Language requirement of position - Bilingual	49	81
2014	Language requirement of position - Unilingual English	53	82
2014	Language requirement of position - Either English or French	57	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	64
2014	Language requirement of position - Bilingual	9	81

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	64
2017	Language requirement of position - Unilingual English	89
2014	Language requirement of position - Unilingual English	82
2014	Language requirement of position - Either English or French	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	64

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	64
2014	Language requirement of position - Bilingual	81
2014	Language requirement of position - Either English or French	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	64
2017	Language requirement of position - Unilingual English	39	88
2014	Language requirement of position - Bilingual	42	81
2014	Language requirement of position - Unilingual English	28	82

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	64
2017	Language requirement of position - Unilingual English	27	88
2014	Language requirement of position - Bilingual	30	81
2014	Language requirement of position - Unilingual English	33	82
2014	Language requirement of position - Either English or French	43	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	64
2017	Language requirement of position - Unilingual English	42	88
2014	Language requirement of position - Bilingual	42	81
2014	Language requirement of position - Unilingual English	49	82
2014	Language requirement of position - Either English or French	43	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	64
2017	Language requirement of position - Unilingual English	45	88
2014	Language requirement of position - Bilingual	41	81
2014	Language requirement of position - Unilingual English	48	82
2014	Language requirement of position - Either English or French	43	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	64
2017	Language requirement of position - Unilingual English	35	88
2014	Language requirement of position - Bilingual	26	81
2014	Language requirement of position - Unilingual English	31	82

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	60	64
2017	Language requirement of position - Unilingual English	47	88
2014	Language requirement of position - Bilingual	54	81
2014	Language requirement of position - Unilingual English	58	82
2014	Language requirement of position - Either English or French	40	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	64
2017	Language requirement of position - Unilingual English	31	88
2014	Language requirement of position - Bilingual	34	81
2014	Language requirement of position - Unilingual English	30	82

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	64
2017	Language requirement of position - Unilingual English	16	88
2014	Language requirement of position - Bilingual	16	81
2014	Language requirement of position - Unilingual English	9	82

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	64
2017	Language requirement of position - Unilingual English	6	88
2014	Language requirement of position - Bilingual	9	81
2014	Language requirement of position - Unilingual English	9	82

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	64
2017	Language requirement of position - Unilingual English	49	88
2014	Language requirement of position - Bilingual	33	81
2014	Language requirement of position - Unilingual English	38	82
2014	Language requirement of position - Either English or French	60	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	64
2017	Language requirement of position - Unilingual English	28	88
2014	Language requirement of position - Bilingual	23	81
2014	Language requirement of position - Unilingual English	17	82
2014	Language requirement of position - Either English or French	0	12

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	64
2017	Language requirement of position - Unilingual English	14	88
2014	Language requirement of position - Bilingual	9	81
2014	Language requirement of position - Unilingual English	11	82

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	55	64
2017	Language requirement of position - Unilingual English	58	88
2014	Language requirement of position - Bilingual	57	81
2014	Language requirement of position - Unilingual English	49	81
2014	Language requirement of position - Either English or French	65	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	64
2017	Language requirement of position - Unilingual English	27	88
2014	Language requirement of position - Bilingual	29	81
2014	Language requirement of position - Unilingual English	26	81

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	64
2017	Language requirement of position - Unilingual English	17	88
2014	Language requirement of position - Bilingual	23	81
2014	Language requirement of position - Unilingual English	8	81

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	64
2017	Language requirement of position - Unilingual English	22	88
2014	Language requirement of position - Bilingual	14	81
2014	Language requirement of position - Unilingual English	14	81

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	64
2017	Language requirement of position - Unilingual English	17	88
2014	Language requirement of position - Bilingual	8	81
2014	Language requirement of position - Unilingual English	7	81
2014	Language requirement of position - Either English or French	0	12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	64
2017	Language requirement of position - Unilingual English	9	88
2014	Language requirement of position - Unilingual English	6	81
2014	Language requirement of position - Either English or French	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	64
2017	Language requirement of position - Unilingual English	13	88
2014	Language requirement of position - Bilingual	17	81
2014	Language requirement of position - Unilingual English	15	81

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	64
2017	Language requirement of position - Unilingual English	10	88
2014	Language requirement of position - Bilingual	11	81
2014	Language requirement of position - Unilingual English	16	81

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	64
2017	Language requirement of position - Unilingual English	25	88
2014	Language requirement of position - Bilingual	21	81
2014	Language requirement of position - Unilingual English	25	81

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	10	80
2014	Language requirement of position - Bilingual	15	78
2014	Language requirement of position - Unilingual English	14	76

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	59
2017	Language requirement of position - Unilingual English	21	80
2014	Language requirement of position - Bilingual	27	78
2014	Language requirement of position - Unilingual English	24	76
2014	Language requirement of position - Either English or French	43	12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	9	80
2014	Language requirement of position - Bilingual	10	78
2014	Language requirement of position - Unilingual English	7	76
2014	Language requirement of position - Either English or French	0	12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	9	80
2014	Language requirement of position - Bilingual	11	78
2014	Language requirement of position - Unilingual English	9	76

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	59
2017	Language requirement of position - Unilingual English	15	80
2014	Language requirement of position - Bilingual	16	78
2014	Language requirement of position - Unilingual English	7	76

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	59
2017	Language requirement of position - Unilingual English	14	80
2014	Language requirement of position - Bilingual	7	78
2014	Language requirement of position - Unilingual English	9	76
2014	Language requirement of position - Either English or French	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	59
2017	Language requirement of position - Unilingual English	23	80
2014	Language requirement of position - Bilingual	23	78
2014	Language requirement of position - Unilingual English	21	76
2014	Language requirement of position - Either English or French	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	59
2017	Language requirement of position - Unilingual English	10	80
2014	Language requirement of position - Unilingual English	7	76

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	9	80
2014	Language requirement of position - Bilingual	9	78
2014	Language requirement of position - Unilingual English	13	76

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	59
2017	Language requirement of position - Unilingual English	30	80
2014	Language requirement of position - Bilingual	25	78
2014	Language requirement of position - Unilingual English	26	76
2014	Language requirement of position - Either English or French	53	12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	59
2017	Language requirement of position - Unilingual English	11	80
2014	Language requirement of position - Unilingual English	7	76

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	55	59
2017	Language requirement of position - Unilingual English	44	80
2014	Language requirement of position - Bilingual	37	78
2014	Language requirement of position - Unilingual English	43	76
2014	Language requirement of position - Either English or French	46	12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	80
2014	Language requirement of position - Unilingual English	76
2014	Language requirement of position - Either English or French	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	59
2017	Language requirement of position - Unilingual English	66	80
2014	Language requirement of position - Bilingual	42	78
2014	Language requirement of position - Unilingual English	44	76
2014	Language requirement of position - Either English or French	47	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	59
2017	Language requirement of position - Unilingual English	14	80
2014	Language requirement of position - Bilingual	10	78
2014	Language requirement of position - Unilingual English	9	76
2014	Language requirement of position - Either English or French	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	95	5	64
2017	Language requirement of position - Unilingual English	95	5	88

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	21	16	8	7	24	4	57	21	439
2017	Language requirement of position - Unilingual English	15	15	16	7	7	34	6	51	22	614
2017	Language requirement of position - Either English or French	19	19	16	5	2	23	15	61	13	91
2014	Language requirement of position - Bilingual	24	25	16	7	4	21	3	65	15	525
2014	Language requirement of position - Unilingual English	23	16	15	5	4	29	7	62	15	665
2014	Language requirement of position - Either English or French	19	23	16	5	4	26	8	63	13	95

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	36	12	8	3	6	0	75	12	438
2017	Language requirement of position - Unilingual English	33	35	16	5	4	7	1	73	10	612
2017	Language requirement of position - Either English or French	42	30	16	3	0	7	2	79	4	89
2014	Language requirement of position - Bilingual	40	32	13	6	3	5	1	77	9	526
2014	Language requirement of position - Unilingual English	40	31	14	3	2	8	1	79	6	664
2014	Language requirement of position - Either English or French	48	24	13	4	3	6	2	78	8	96
2011	Language requirement of position - Bilingual	33	42	13	7	2	3	0	77	9	543
2011	Language requirement of position - Unilingual English	32	34	18	4	3	8	0	72	8	603
2011	Language requirement of position - Either English or French	44	34	11	5	1	4	0	82	6	97

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	42	6	2	0	1	5	91	3	439
2017	Language requirement of position - Unilingual English	28	57	6	6	0	1	1	88	6	615
2017	Language requirement of position - Either English or French	21	54	10	2	2	4	7	84	5	91
2014	Language requirement of position - Bilingual	42	38	6	4	1	1	8	88	6	526
2014	Language requirement of position - Unilingual English	39	47	6	4	1	1	2	89	5	666
2014	Language requirement of position - Either English or French	32	39	9	5	1	3	11	83	7	96
2011	Language requirement of position - Bilingual	36	49	5	3	0	0	6	91	3	543
2011	Language requirement of position - Unilingual English	29	58	8	3	1	1	1	88	4	605
2011	Language requirement of position - Either English or French	28	51	5	3	1	2	9	90	5	97

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	29	18	7	5	17	6	60	16	438
2017	Language requirement of position - Unilingual English	8	22	22	13	8	23	4	41	28	613
2017	Language requirement of position - Either English or French	11	21	19	9	9	21	11	47	26	91
2014	Language requirement of position - Bilingual	15	23	21	12	11	10	8	46	28	525
2014	Language requirement of position - Unilingual English	10	22	17	13	18	16	5	40	39	665
2014	Language requirement of position - Either English or French	8	20	17	15	10	14	16	40	36	96
2011	Language requirement of position - Bilingual	20	34	18	9	3	12	4	64	14	542
2011	Language requirement of position - Unilingual English	12	31	17	9	6	21	4	58	19	604
2011	Language requirement of position - Either English or French	14	34	11	7	4	16	13	68	16	97

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	27	7	1	1	4	6	89	3	439
2017	Language requirement of position - Unilingual English	49	34	6	1	1	7	1	90	3	613
2017	Language requirement of position - Either English or French	45	25	9	1	2	11	7	85	4	91
2014	Language requirement of position - Bilingual	54	26	5	1	1	4	9	92	2	525
2014	Language requirement of position - Unilingual English	53	29	6	1	1	8	2	91	2	666
2014	Language requirement of position - Either English or French	45	21	7	3	0	10	13	87	3	96
2011	Language requirement of position - Bilingual	48	31	7	2	0	4	8	90	2	542
2011	Language requirement of position - Unilingual English	47	33	8	2	1	7	1	88	3	604
2011	Language requirement of position - Either English or French	51	20	5	1	3	10	9	88	5	97

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	29	9	4	2	6	4	84	6	438
2017	Language requirement of position - Unilingual English	35	34	12	3	3	13	1	80	6	614
2017	Language requirement of position - Either English or French	37	29	11	1	1	13	8	83	3	91
2014	Language requirement of position - Bilingual	45	30	9	3	0	5	7	85	4	525
2014	Language requirement of position - Unilingual English	41	27	9	4	4	12	2	80	9	666
2014	Language requirement of position - Either English or French	29	23	11	5	2	17	13	74	10	96
2011	Language requirement of position - Bilingual	42	35	9	2	1	4	6	86	4	543
2011	Language requirement of position - Unilingual English	36	31	12	4	2	13	1	78	7	605
2011	Language requirement of position - Either English or French	38	29	9	2	1	11	9	84	4	96

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	438
2017	Language requirement of position - Unilingual English	5	95	614
2017	Language requirement of position - Either English or French	7	93	90
2014	Language requirement of position - Bilingual	3	97	526
2014	Language requirement of position - Unilingual English	5	95	666
2014	Language requirement of position - Either English or French	8	92	96

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	27
2017	Language requirement of position - Unilingual English	41	29
2014	Language requirement of position - Bilingual	36	18
2014	Language requirement of position - Unilingual English	38	35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	85	27
2017	Language requirement of position - Unilingual English	86	29
2014	Language requirement of position - Bilingual	72	18
2014	Language requirement of position - Unilingual English	85	35

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	27
2017	Language requirement of position - Unilingual English	29
2014	Language requirement of position - Bilingual	18
2014	Language requirement of position - Unilingual English	35

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	29
2014	Language requirement of position - Bilingual	18
2014	Language requirement of position - Unilingual English	35

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27
2014	Language requirement of position - Bilingual	0	18

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	27
2017	Language requirement of position - Unilingual English	21	29
2014	Language requirement of position - Unilingual English	25	35

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	27
2017	Language requirement of position - Unilingual English	59	29
2014	Language requirement of position - Bilingual	28	18
2014	Language requirement of position - Unilingual English	36	35

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27
2014	Language requirement of position - Unilingual English	0	35

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	27

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27
2017	Language requirement of position - Unilingual English	0	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	27
2017	Language requirement of position - Unilingual English	29
2014	Language requirement of position - Bilingual	18
2014	Language requirement of position - Unilingual English	35

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	27
2017	Language requirement of position - Unilingual English	41	29
2014	Language requirement of position - Bilingual	28	18
2014	Language requirement of position - Unilingual English	34	35

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	27
2017	Language requirement of position - Unilingual English	17	29
2014	Language requirement of position - Unilingual English	17	35

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	24	29
2014	Language requirement of position - Bilingual	0	18
2014	Language requirement of position - Unilingual English	16	35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	31	29
2014	Language requirement of position - Unilingual English	14	35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	17	29
2014	Language requirement of position - Bilingual	0	18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27
2017	Language requirement of position - Unilingual English	17	29
2014	Language requirement of position - Bilingual	0	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	27
2017	Language requirement of position - Unilingual English	41	29
2014	Language requirement of position - Bilingual	44	18
2014	Language requirement of position - Unilingual English	48	35

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	27
2017	Language requirement of position - Unilingual English	46	24
2014	Language requirement of position - Unilingual English	26	34

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	27
2017	Language requirement of position - Unilingual English	24
2014	Language requirement of position - Bilingual	18
2014	Language requirement of position - Unilingual English	34

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	27
2017	Language requirement of position - Unilingual English	33	24
2014	Language requirement of position - Unilingual English	20	34

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	27
2017	Language requirement of position - Unilingual English	42	24
2014	Language requirement of position - Bilingual	39	18
2014	Language requirement of position - Unilingual English	34	34

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	27
2017	Language requirement of position - Unilingual English	24
2014	Language requirement of position - Bilingual	18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	27
2017	Language requirement of position - Unilingual English	67	24
2014	Language requirement of position - Bilingual	77	18
2014	Language requirement of position - Unilingual English	64	34

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	27

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	100	0	27
2017	Language requirement of position - Unilingual English	100	0	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	21	15	3	2	30	5	68	8	439
2017	Language requirement of position - Unilingual English	17	14	16	2	3	42	7	58	10	612
2017	Language requirement of position - Either English or French	21	17	18	2	1	28	13	64	6	90
2014	Language requirement of position - Bilingual	25	21	18	2	1	27	6	69	4	526
2014	Language requirement of position - Unilingual English	24	14	14	3	2	35	8	67	8	666
2014	Language requirement of position - Either English or French	32	8	10	4	3	35	7	69	13	96

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	32	13	2	2	8	0	81	4	439
2017	Language requirement of position - Unilingual English	38	34	12	3	2	9	2	81	6	615
2017	Language requirement of position - Either English or French	48	29	13	0	1	8	1	84	1	91
2014	Language requirement of position - Bilingual	39	33	13	2	1	10	2	82	4	524
2014	Language requirement of position - Unilingual English	42	28	11	3	1	13	1	82	5	666
2014	Language requirement of position - Either English or French	48	26	9	2	2	10	3	85	5	96
2011	Language requirement of position - Bilingual	40	38	14	2	0	5	0	83	2	542
2011	Language requirement of position - Unilingual English	40	33	13	2	1	11	0	82	3	605
2011	Language requirement of position - Either English or French	44	35	6	5	1	8	0	87	7	97

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	25	12	4	5	1	79	9	437
2017	Language requirement of position - Unilingual English	43	31	14	5	6	1	75	11	615
2017	Language requirement of position - Either English or French	36	33	14	9	5	2	71	15	91

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	35	27	16	6	1	51	22	439
2017	Language requirement of position - Unilingual English	26	36	23	8	6	1	63	14	614
2017	Language requirement of position - Either English or French	29	40	19	10	2	1	69	12	91

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	34	21	11	5	2	63	16	439
2017	Language requirement of position - Unilingual English	41	36	13	6	2	2	79	8	614
2017	Language requirement of position - Either English or French	47	32	13	4	1	2	81	6	90

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	26	27	18	10	1	44	29	439
2017	Language requirement of position - Unilingual English	19	35	23	14	7	1	55	22	613
2017	Language requirement of position - Either English or French	30	30	20	9	10	2	61	19	91

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	27	13	3	2	5	80	6	438
2017	Language requirement of position - Unilingual English	59	25	8	1	1	6	89	2	615
2017	Language requirement of position - Either English or French	58	26	7	3	0	5	90	3	91

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	35	20	9	4	0	67	13	438
2017	Language requirement of position - Unilingual English	39	36	13	7	4	1	75	11	614
2017	Language requirement of position - Either English or French	37	32	21	5	4	0	69	10	91

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	34	20	11	4	1	65	15	439
2017	Language requirement of position - Unilingual English	33	38	17	7	3	1	72	11	614
2017	Language requirement of position - Either English or French	35	35	15	11	3	0	70	14	91

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	33	25	13	6	0	55	20	439
2017	Language requirement of position - Unilingual English	22	39	24	9	5	1	62	14	615
2017	Language requirement of position - Either English or French	33	38	17	8	3	1	72	11	90

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	35	19	12	7	1	62	19	439
2017	Language requirement of position - Unilingual English	26	33	22	14	4	0	60	18	615
2017	Language requirement of position - Either English or French	31	36	18	11	4	0	67	15	91

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	42	18	9	5	1	67	14	439
2017	Language requirement of position - Unilingual English	30	37	20	9	3	1	68	11	611
2017	Language requirement of position - Either English or French	38	32	21	7	1	1	71	8	91

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	23	14	7	5	1	74	12	439
2017	Language requirement of position - Unilingual English	46	22	16	8	7	1	68	16	615
2017	Language requirement of position - Either English or French	54	24	11	4	5	1	79	10	91

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	77	11	4	3	3	0	2	90	6	439
2017	Language requirement of position - Unilingual English	79	10	4	3	2	0	3	92	5	613
2017	Language requirement of position - Either English or French	80	11	4	1	1	1	1	93	2	90

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	28	10	3	0	1	86	4	437
2017	Language requirement of position - Unilingual English	61	27	7	2	3	1	88	5	613
2017	Language requirement of position - Either English or French	62	31	5	1	1	0	92	2	91

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	22	8	5	4	1	83	9	435
2017	Language requirement of position - Unilingual English	64	22	7	3	3	1	87	6	613
2017	Language requirement of position - Either English or French	68	21	4	2	3	1	90	6	91

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	20	6	2	1	17	89	3	438
2017	Language requirement of position - Unilingual English	60	9	2	1	0	29	96	1	613
2017	Language requirement of position - Either English or French	64	5	0	0	1	30	98	2	91

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	75	12	4	1	7	94	2	436
2017	Language requirement of position - Unilingual English	75	12	3	1	8	96	1	608
2017	Language requirement of position - Either English or French	73	18	2	2	5	95	2	91

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	86	10	1	1	1	1	97	2	437
2017	Language requirement of position - Unilingual English	81	10	3	1	1	3	94	3	615
2017	Language requirement of position - Either English or French	79	15	2	0	1	2	97	1	91

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	29	10	2	1	0	2	87	3	438
2017	Language requirement of position - Unilingual English	58	27	11	2	1	0	2	86	3	615
2017	Language requirement of position - Either English or French	66	23	7	1	2	1	0	90	3	90

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	31	44	8	4	0	44	12	439
2017	Language requirement of position - Unilingual English	16	44	29	8	2	0	60	11	615
2017	Language requirement of position - Either English or French	15	43	35	3	2	1	59	6	91

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	19	40	24	12	36	23	439
2017	Language requirement of position - Unilingual English	5	12	38	28	16	44	17	615
2017	Language requirement of position - Either English or French	1	10	33	43	13	56	11	91

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	40	12	6	1	1	80	8	439
2017	Language requirement of position - Unilingual English	33	41	16	5	2	3	76	7	614
2017	Language requirement of position - Either English or French	38	34	11	7	2	8	79	10	91

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	46	10	9	6	1	74	15	439
2017	Language requirement of position - Unilingual English	29	41	16	8	4	2	71	13	613
2017	Language requirement of position - Either English or French	38	32	18	4	7	1	71	11	91

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	439
2017	Language requirement of position - Unilingual English	15	85	614
2017	Language requirement of position - Either English or French	13	87	91
2014	Language requirement of position - Bilingual	10	90	525
2014	Language requirement of position - Unilingual English	12	88	664
2014	Language requirement of position - Either English or French	18	82	96

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	74	26	64
2017	Language requirement of position - Unilingual English	76	24	90
2017	Language requirement of position - Either English or French	50	50	12
2014	Language requirement of position - Bilingual	86	14	51
2014	Language requirement of position - Unilingual English	75	25	77
2014	Language requirement of position - Either English or French	73	27	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	37	4	4	2	0	89	6	47
2017	Language requirement of position - Unilingual English	59	25	3	7	4	1	85	12	68
2014	Language requirement of position - Bilingual	51	34	10	5	0	0	85	5	44
2014	Language requirement of position - Unilingual English	62	29	2	6	2	0	91	7	58
2014	Language requirement of position - Either English or French	33	33	10	24	0	0	67	24	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	31	13	5	3	2	1	46	54	439
2017	Language requirement of position - Unilingual English	43	29	13	5	4	6	1	45	55	615
2017	Language requirement of position - Either English or French	43	33	13	5	2	1	2	44	56	91

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	225
2017	Language requirement of position - Unilingual English	9	310
2017	Language requirement of position - Either English or French	10	48

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	225
2017	Language requirement of position - Unilingual English	16	310
2017	Language requirement of position - Either English or French	17	48

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	225
2017	Language requirement of position - Unilingual English	5	310
2017	Language requirement of position - Either English or French	4	48

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	77	225
2017	Language requirement of position - Unilingual English	72	310
2017	Language requirement of position - Either English or French	50	48

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	225
2017	Language requirement of position - Unilingual English	4	310
2017	Language requirement of position - Either English or French	4	48

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	225
2017	Language requirement of position - Unilingual English	20	310
2017	Language requirement of position - Either English or French	42	48

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	39	44	8	4	1	3	222
2017	Language requirement of position - Unilingual English	34	53	6	3	1	3	310
2017	Language requirement of position - Either English or French	39	43	9	4	2	2	46

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	20	16	9	7	2	15	61	20	228
2017	Language requirement of position - Unilingual English	26	25	15	11	10	3	11	59	24	314
2017	Language requirement of position - Either English or French	27	27	18	4	4	4	16	67	10	49

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	10	11	7	11	4	46	40	37	228
2017	Language requirement of position - Unilingual English	8	9	10	8	14	5	47	35	45	314
2017	Language requirement of position - Either English or French	10	18	16	4	12	8	31	47	27	49

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me