2017 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	37	2	2	0	96	2	132
2017	3 to 10 years in the federal public service	39	47	4	7	3	85	10	365
2017	11 to 20 years in the federal public service	36	51	5	7	1	87	8	410
2017	More than 20 years in the federal public service	41	45	5	6	2	86	9	221
2014	Less than 3 years in the federal public service	50	41	3	3	3	91	6	160
2014	3 to 10 years in the federal public service	39	47	4	8	2	86	10	517
2014	11 to 20 years in the federal public service	34	51	4	7	3	86	10	339
2014	More than 20 years in the federal public service	43	45	3	7	1	88	8	261
2011	Less than 3 years in the federal public service	49	38	5	6	2	87	8	218
2011	3 to 10 years in the federal public service	37	50	4	7	2	87	9	535
2011	11 to 20 years in the federal public service	36	49	3	11	1	84	13	196
2011	More than 20 years in the federal public service	40	48	3	5	4	88	9	297

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	8	3	3	0	1	1	94	3	132
2017	3 to 10 years in the federal public service	75	13	3	4	1	1	2	91	5	367
2017	11 to 20 years in the federal public service	65	18	6	5	2	1	3	86	8	408
2017	More than 20 years in the federal public service	62	19	8	7	3	0	1	82	10	222
2014	Less than 3 years in the federal public service	77	13	2	2	1	1	3	94	4	160
2014	3 to 10 years in the federal public service	74	13	4	3	2	1	3	90	5	518
2014	11 to 20 years in the federal public service	64	16	5	5	5	1	4	84	10	339
2014	More than 20 years in the federal public service	65	19	5	4	4	0	3	87	8	261
2011	Less than 3 years in the federal public service	77	12	2	2	2	1	3	93	4	218
2011	3 to 10 years in the federal public service	72	15	4	3	3	1	2	90	6	535
2011	11 to 20 years in the federal public service	61	17	8	8	3	2	1	80	11	196
2011	More than 20 years in the federal public service	66	22	3	4	2	0	3	91	6	297

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	15	2	8	2	1	2	88	9	131
2017	3 to 10 years in the federal public service	74	13	3	5	2	0	2	89	8	367
2017	11 to 20 years in the federal public service	63	14	7	9	6	0	2	78	15	409
2017	More than 20 years in the federal public service	64	13	8	8	6	0	0	78	14	222
2014	Less than 3 years in the federal public service	75	15	4	3	1	1	2	92	4	160
2014	3 to 10 years in the federal public service	69	15	3	6	4	0	2	86	10	515
2014	11 to 20 years in the federal public service	60	15	8	8	8	0	2	76	16	338
2014	More than 20 years in the federal public service	64	16	5	6	6	0	2	82	13	261
2011	Less than 3 years in the federal public service	76	13	2	6	2	0	2	91	8	218
2011	3 to 10 years in the federal public service	67	14	6	8	4	0	1	82	12	533
2011	11 to 20 years in the federal public service	57	14	8	11	7	1	2	73	18	196
2011	More than 20 years in the federal public service	69	17	4	7	2	0	1	87	10	297

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	3	11	2	0	84	13	132
2017	3 to 10 years in the federal public service	39	36	5	13	7	0	75	19	367
2017	11 to 20 years in the federal public service	29	33	7	19	12	0	62	31	408
2017	More than 20 years in the federal public service	36	28	8	15	13	0	63	29	222
2014	Less than 3 years in the federal public service	47	36	6	6	5	1	83	11	160
2014	3 to 10 years in the federal public service	38	34	9	15	6	0	71	20	517
2014	11 to 20 years in the federal public service	36	35	7	13	8	0	72	21	338
2014	More than 20 years in the federal public service	41	35	6	13	5	0	76	18	261
2011	Less than 3 years in the federal public service	43	35	6	12	4	0	79	15	217
2011	3 to 10 years in the federal public service	34	35	8	13	10	0	69	23	532
2011	11 to 20 years in the federal public service	34	34	10	11	10	1	69	21	195
2011	More than 20 years in the federal public service	32	41	7	14	6	0	72	21	296

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	45	9	5	2	0	0	84	7	132
2017	3 to 10 years in the federal public service	38	42	7	8	4	0	1	81	12	367
2017	11 to 20 years in the federal public service	33	42	10	12	3	0	0	74	15	409
2017	More than 20 years in the federal public service	39	41	9	7	4	0	0	80	11	222
2014	Less than 3 years in the federal public service	46	38	8	6	1	1	1	85	7	160
2014	3 to 10 years in the federal public service	40	37	9	11	3	0	0	77	14	518
2014	11 to 20 years in the federal public service	31	38	12	13	5	0	0	69	18	338
2014	More than 20 years in the federal public service	41	38	6	9	5	0	1	79	15	261
2011	Less than 3 years in the federal public service	47	35	6	9	1	1	1	84	10	218
2011	3 to 10 years in the federal public service	37	41	9	7	4	0	1	79	11	535
2011	11 to 20 years in the federal public service	33	39	12	9	6	1	1	73	14	195
2011	More than 20 years in the federal public service	41	37	10	8	3	0	1	79	11	297

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	30	5	2	1	93	2	132
2017	3 to 10 years in the federal public service	56	32	5	4	2	88	6	367
2017	11 to 20 years in the federal public service	50	39	5	4	2	89	6	410
2017	More than 20 years in the federal public service	54	33	6	5	2	88	6	222
2014	Less than 3 years in the federal public service	52	37	5	5	2	89	6	159
2014	3 to 10 years in the federal public service	56	33	5	4	2	89	6	518
2014	11 to 20 years in the federal public service	51	37	5	5	2	88	8	339
2014	More than 20 years in the federal public service	59	29	6	4	2	89	5	261
2011	Less than 3 years in the federal public service	62	27	4	4	2	89	6	218
2011	3 to 10 years in the federal public service	53	33	7	4	3	86	7	535
2011	11 to 20 years in the federal public service	55	33	5	5	3	88	8	194
2011	More than 20 years in the federal public service	55	32	5	4	3	88	7	297

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	5	2	1	0	0	92	3	131
2017	3 to 10 years in the federal public service	55	34	5	4	2	0	0	89	6	367
2017	11 to 20 years in the federal public service	56	35	5	3	1	0	0	91	4	409
2017	More than 20 years in the federal public service	62	29	5	4	1	0	0	90	5	222
2014	Less than 3 years in the federal public service	50	38	7	4	1	0	0	88	5	160
2014	3 to 10 years in the federal public service	57	34	5	2	1	0	0	91	4	518
2014	11 to 20 years in the federal public service	54	32	5	6	3	0	0	86	9	339
2014	More than 20 years in the federal public service	63	28	5	2	1	0	0	91	4	260
2011	Less than 3 years in the federal public service	52	38	4	3	3	0	0	91	6	218
2011	3 to 10 years in the federal public service	55	37	4	2	2	0	0	92	4	536
2011	11 to 20 years in the federal public service	52	39	4	4	1	1	1	92	4	196
2011	More than 20 years in the federal public service	55	40	1	2	2	0	0	95	5	297

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	25	2	2	0	0	96	2	132
2017	3 to 10 years in the federal public service	63	27	5	3	2	1	90	5	365
2017	11 to 20 years in the federal public service	54	34	6	5	1	0	88	6	408
2017	More than 20 years in the federal public service	57	32	7	2	1	0	89	3	222
2014	Less than 3 years in the federal public service	63	30	5	1	1	0	93	2	159
2014	3 to 10 years in the federal public service	55	33	7	4	1	0	88	5	518
2014	11 to 20 years in the federal public service	53	34	8	4	1	0	87	5	339
2014	More than 20 years in the federal public service	58	30	6	5	2	0	88	7	261

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	7	3	0	0	2	90	3	132
2017	3 to 10 years in the federal public service	61	26	3	6	3	0	0	88	9	367
2017	11 to 20 years in the federal public service	55	32	6	4	2	0	0	88	6	409
2017	More than 20 years in the federal public service	53	31	8	5	1	0	1	85	7	222
2014	Less than 3 years in the federal public service	65	23	7	1	1	2	1	91	2	160
2014	3 to 10 years in the federal public service	62	24	7	4	2	0	1	87	6	518
2014	11 to 20 years in the federal public service	51	30	10	6	2	1	0	81	9	339
2014	More than 20 years in the federal public service	55	32	7	4	2	0	1	87	6	260
2011	Less than 3 years in the federal public service	63	25	6	2	0	2	1	92	2	218
2011	3 to 10 years in the federal public service	55	29	7	6	2	0	1	85	8	536
2011	11 to 20 years in the federal public service	44	34	9	8	5	1	0	79	12	196
2011	More than 20 years in the federal public service	46	35	7	9	2	1	0	81	11	297

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	23	8	6	2	4	13	81	10	132
2017	3 to 10 years in the federal public service	48	24	7	10	4	2	5	77	16	364
2017	11 to 20 years in the federal public service	43	20	9	7	5	2	14	74	15	408
2017	More than 20 years in the federal public service	31	23	12	7	8	2	16	67	19	221
2014	Less than 3 years in the federal public service	48	21	8	5	3	4	11	81	9	160
2014	3 to 10 years in the federal public service	44	26	8	8	4	2	8	77	14	518
2014	11 to 20 years in the federal public service	39	21	8	11	8	1	13	69	22	339
2014	More than 20 years in the federal public service	38	22	6	10	6	0	18	73	19	261
2011	Less than 3 years in the federal public service	46	23	8	5	3	4	12	81	9	218
2011	3 to 10 years in the federal public service	42	23	11	10	6	1	8	71	17	534
2011	11 to 20 years in the federal public service	35	29	9	8	10	1	9	71	19	196
2011	More than 20 years in the federal public service	33	25	6	8	8	0	20	73	20	297

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	27	5	2	1	0	92	3	132
2017	3 to 10 years in the federal public service	48	38	7	4	2	0	86	7	366
2017	11 to 20 years in the federal public service	43	39	8	8	2	0	82	10	410
2017	More than 20 years in the federal public service	48	38	5	4	6	0	85	10	222
2014	Less than 3 years in the federal public service	55	36	5	2	2	0	91	4	159
2014	3 to 10 years in the federal public service	46	40	8	4	2	0	86	7	518
2014	11 to 20 years in the federal public service	40	40	8	8	3	0	80	12	339
2014	More than 20 years in the federal public service	50	36	6	6	3	0	86	8	261
2011	Less than 3 years in the federal public service	57	30	7	5	1	0	88	6	218
2011	3 to 10 years in the federal public service	44	39	8	4	4	0	83	8	535
2011	11 to 20 years in the federal public service	47	37	7	5	3	1	85	8	196
2011	More than 20 years in the federal public service	49	34	5	8	3	0	83	12	296

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	42	8	3	1	0	0	88	4	132
2017	3 to 10 years in the federal public service	35	37	10	14	4	0	0	72	18	366
2017	11 to 20 years in the federal public service	27	40	13	13	6	0	0	68	19	409
2017	More than 20 years in the federal public service	34	32	12	12	9	0	0	67	21	222
2014	Less than 3 years in the federal public service	46	38	9	3	2	1	2	86	5	160
2014	3 to 10 years in the federal public service	33	40	14	8	5	0	0	74	13	516
2014	11 to 20 years in the federal public service	32	30	15	13	10	0	0	62	23	339
2014	More than 20 years in the federal public service	33	41	13	8	5	0	0	74	13	261
2011	Less than 3 years in the federal public service	39	41	10	4	2	1	2	83	6	218
2011	3 to 10 years in the federal public service	25	44	12	13	6	0	0	69	20	535
2011	11 to 20 years in the federal public service	22	37	19	14	8	1	0	59	22	196
2011	More than 20 years in the federal public service	22	45	15	12	6	0	0	67	18	297

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	47	8	5	2	85	7	132
2017	3 to 10 years in the federal public service	27	43	12	14	4	70	18	366
2017	11 to 20 years in the federal public service	27	42	12	15	4	69	19	409
2017	More than 20 years in the federal public service	33	35	13	16	4	68	19	222

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	27	5	3	2	0	0	90	5	132
2017	3 to 10 years in the federal public service	47	38	8	5	2	0	0	85	7	365
2017	11 to 20 years in the federal public service	46	35	9	6	3	0	0	82	9	409
2017	More than 20 years in the federal public service	54	32	7	4	2	0	0	86	7	221
2014	Less than 3 years in the federal public service	58	32	7	2	1	1	0	90	3	160
2014	3 to 10 years in the federal public service	47	40	5	5	2	0	0	88	7	518
2014	11 to 20 years in the federal public service	49	34	8	6	2	0	0	84	8	339
2014	More than 20 years in the federal public service	63	28	6	2	1	0	0	91	3	261
2011	Less than 3 years in the federal public service	55	35	3	3	1	1	1	93	4	218
2011	3 to 10 years in the federal public service	48	35	8	5	3	0	0	84	8	536
2011	11 to 20 years in the federal public service	49	38	9	3	1	0	0	87	4	196
2011	More than 20 years in the federal public service	52	37	7	3	2	0	0	89	4	296

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	8	2	2	87	5	132
2017	3 to 10 years in the federal public service	40	37	10	11	2	77	13	366
2017	11 to 20 years in the federal public service	33	40	10	12	5	73	17	408
2017	More than 20 years in the federal public service	38	33	14	9	7	71	16	222

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	23	5	0	1	94	1	132
2017	3 to 10 years in the federal public service	62	28	7	3	0	90	3	362
2017	11 to 20 years in the federal public service	59	31	7	2	1	90	3	408
2017	More than 20 years in the federal public service	65	27	5	2	0	93	2	222
2014	Less than 3 years in the federal public service	73	22	4	1	1	95	1	160
2014	3 to 10 years in the federal public service	67	25	5	2	1	93	2	517
2014	11 to 20 years in the federal public service	64	28	7	1	0	92	1	339
2014	More than 20 years in the federal public service	82	14	2	2	0	96	2	261
2011	Less than 3 years in the federal public service	70	21	6	0	1	92	2	218
2011	3 to 10 years in the federal public service	65	27	5	2	0	92	3	536
2011	11 to 20 years in the federal public service	66	24	6	3	1	90	4	196
2011	More than 20 years in the federal public service	70	24	4	1	1	94	2	297

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	37	5	5	2	0	89	6	132
2017	3 to 10 years in the federal public service	43	38	7	7	3	0	82	11	361
2017	11 to 20 years in the federal public service	41	37	10	9	2	0	79	11	407
2017	More than 20 years in the federal public service	42	35	11	8	5	0	76	13	222
2014	Less than 3 years in the federal public service	46	37	12	4	1	0	83	5	160
2014	3 to 10 years in the federal public service	38	42	8	7	4	0	81	11	518
2014	11 to 20 years in the federal public service	33	45	8	8	7	0	77	15	339
2014	More than 20 years in the federal public service	37	43	8	7	5	0	80	12	261
2011	Less than 3 years in the federal public service	43	40	8	5	3	2	84	7	218
2011	3 to 10 years in the federal public service	43	38	9	6	4	0	81	10	534
2011	11 to 20 years in the federal public service	39	35	9	12	5	0	75	16	196
2011	More than 20 years in the federal public service	46	34	9	10	2	0	80	11	295

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	31	5	3	1	92	4	132
2017	3 to 10 years in the federal public service	54	29	9	5	2	83	8	363
2017	11 to 20 years in the federal public service	49	34	9	6	2	83	8	406
2017	More than 20 years in the federal public service	49	35	7	7	3	83	10	222
2014	Less than 3 years in the federal public service	59	28	9	3	1	87	4	160
2014	3 to 10 years in the federal public service	52	33	7	6	2	85	8	518
2014	11 to 20 years in the federal public service	47	32	8	8	5	79	13	339
2014	More than 20 years in the federal public service	52	26	12	8	3	78	10	261

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	34	5	2	2	0	1	92	4	132
2017	3 to 10 years in the federal public service	41	39	9	7	3	0	0	80	11	364
2017	11 to 20 years in the federal public service	40	38	10	8	2	0	0	79	10	407
2017	More than 20 years in the federal public service	44	34	10	10	2	0	0	78	12	222
2014	Less than 3 years in the federal public service	54	33	8	3	1	1	0	88	4	160
2014	3 to 10 years in the federal public service	46	35	9	7	3	0	0	81	10	518
2014	11 to 20 years in the federal public service	39	37	12	8	3	1	0	77	11	339
2014	More than 20 years in the federal public service	45	34	12	7	2	0	0	79	9	261
2011	Less than 3 years in the federal public service	56	31	6	3	2	2	1	89	5	217
2011	3 to 10 years in the federal public service	41	39	11	5	3	0	0	81	8	534
2011	11 to 20 years in the federal public service	36	39	13	8	3	1	1	76	11	195
2011	More than 20 years in the federal public service	39	37	10	9	4	0	0	77	13	295

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	20	5	3	1	0	91	4	132
2017	3 to 10 years in the federal public service	52	36	7	3	3	0	88	6	364
2017	11 to 20 years in the federal public service	48	38	7	4	3	0	86	6	407
2017	More than 20 years in the federal public service	53	31	9	5	2	0	84	7	222
2014	Less than 3 years in the federal public service	59	33	2	3	2	1	93	5	160
2014	3 to 10 years in the federal public service	55	34	7	2	1	0	89	4	518
2014	11 to 20 years in the federal public service	49	33	9	5	4	1	83	9	338
2014	More than 20 years in the federal public service	58	32	5	4	2	0	89	5	259
2011	Less than 3 years in the federal public service	63	28	5	2	1	0	92	4	218
2011	3 to 10 years in the federal public service	48	39	7	3	3	0	87	6	535
2011	11 to 20 years in the federal public service	50	36	7	3	4	0	86	7	196
2011	More than 20 years in the federal public service	52	36	6	3	2	0	88	5	297

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	31	10	1	0	0	0	89	1	132
2017	3 to 10 years in the federal public service	49	32	12	5	1	0	1	81	6	367
2017	11 to 20 years in the federal public service	37	40	11	7	3	0	3	79	10	410
2017	More than 20 years in the federal public service	39	33	17	8	2	0	1	73	10	222
2014	Less than 3 years in the federal public service	55	34	7	1	0	2	1	93	1	160
2014	3 to 10 years in the federal public service	43	40	11	3	2	0	1	84	5	518
2014	11 to 20 years in the federal public service	36	37	17	6	3	0	1	74	9	339
2014	More than 20 years in the federal public service	33	38	18	9	2	0	0	71	11	261
2011	Less than 3 years in the federal public service	47	36	11	3	2	1	0	84	5	218
2011	3 to 10 years in the federal public service	36	35	18	7	4	0	1	71	11	536
2011	11 to 20 years in the federal public service	24	38	20	11	6	1	0	63	17	195
2011	More than 20 years in the federal public service	25	36	20	11	7	0	0	62	17	297

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	39	23	18	2	2	43	16	132
2017	3 to 10 years in the federal public service	8	19	47	17	7	1	1	24	27	364
2017	11 to 20 years in the federal public service	8	24	42	17	8	0	1	25	32	409
2017	More than 20 years in the federal public service	9	28	37	17	6	0	1	24	38	221
2014	Less than 3 years in the federal public service	3	13	40	26	17	1	1	44	16	160
2014	3 to 10 years in the federal public service	7	22	41	19	9	0	1	28	30	515
2014	11 to 20 years in the federal public service	12	25	38	18	6	0	0	24	37	339
2014	More than 20 years in the federal public service	12	25	40	17	5	0	1	22	38	260
2011	Less than 3 years in the federal public service	5	18	33	23	16	2	3	40	25	218
2011	3 to 10 years in the federal public service	8	24	42	19	5	0	2	24	32	535
2011	11 to 20 years in the federal public service	11	28	39	15	5	1	2	20	40	195
2011	More than 20 years in the federal public service	12	28	41	15	4	0	1	19	40	295

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	5	15	30	45	2	1	77	7	132
2017	3 to 10 years in the federal public service	7	16	29	25	20	1	2	46	24	366
2017	11 to 20 years in the federal public service	7	17	32	29	13	1	2	43	24	408
2017	More than 20 years in the federal public service	5	16	29	25	20	2	3	48	22	219
2014	Less than 3 years in the federal public service	2	7	11	36	38	3	3	78	10	160
2014	3 to 10 years in the federal public service	5	12	28	34	18	0	2	54	17	513
2014	11 to 20 years in the federal public service	4	16	36	27	16	1	1	43	20	339
2014	More than 20 years in the federal public service	7	15	29	31	16	1	1	48	23	261
2011	Less than 3 years in the federal public service	3	8	18	34	30	2	4	69	12	217
2011	3 to 10 years in the federal public service	8	15	29	32	13	1	2	47	24	536
2011	11 to 20 years in the federal public service	7	14	31	26	12	2	7	42	23	195
2011	More than 20 years in the federal public service	8	17	37	25	11	0	2	37	26	295

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	16	33	26	21	2	1	48	19	131
2017	3 to 10 years in the federal public service	12	24	35	19	9	1	1	29	36	367
2017	11 to 20 years in the federal public service	12	25	31	19	9	0	2	30	38	409
2017	More than 20 years in the federal public service	13	25	34	18	8	1	2	27	39	220
2014	Less than 3 years in the federal public service	6	20	28	21	21	3	1	44	27	160
2014	3 to 10 years in the federal public service	13	24	33	18	10	0	1	29	38	518
2014	11 to 20 years in the federal public service	17	24	33	17	8	1	1	25	41	338
2014	More than 20 years in the federal public service	17	26	36	13	6	1	1	20	44	261
2011	Less than 3 years in the federal public service	6	17	38	17	13	4	5	33	26	218
2011	3 to 10 years in the federal public service	15	24	35	15	7	1	2	23	41	535
2011	11 to 20 years in the federal public service	16	32	29	15	6	1	2	21	49	195
2011	More than 20 years in the federal public service	20	31	31	11	5	0	2	16	52	295

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	1	13	40	42	1	2	84	2	132
2017	3 to 10 years in the federal public service	2	8	27	40	21	1	2	62	10	363
2017	11 to 20 years in the federal public service	2	11	35	35	14	0	3	50	13	408
2017	More than 20 years in the federal public service	6	11	37	30	14	0	3	45	17	218
2014	Less than 3 years in the federal public service	1	3	16	34	44	1	2	80	4	159
2014	3 to 10 years in the federal public service	2	9	27	36	24	1	1	61	11	515
2014	11 to 20 years in the federal public service	5	11	36	34	13	0	1	47	17	339
2014	More than 20 years in the federal public service	9	11	35	33	10	0	1	44	20	260
2011	Less than 3 years in the federal public service	2	5	17	36	34	2	4	74	7	217
2011	3 to 10 years in the federal public service	5	10	33	31	19	0	2	51	15	536
2011	11 to 20 years in the federal public service	11	18	35	27	8	1	1	35	29	195
2011	More than 20 years in the federal public service	10	21	38	22	9	0	1	30	31	294

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	5	18	25	39	4	5	70	10	131
2017	3 to 10 years in the federal public service	13	20	33	19	13	0	2	33	34	364
2017	11 to 20 years in the federal public service	9	23	31	20	14	1	2	35	33	408
2017	More than 20 years in the federal public service	14	24	31	18	11	1	2	29	39	220
2014	Less than 3 years in the federal public service	3	6	19	34	35	2	2	72	9	160
2014	3 to 10 years in the federal public service	8	14	29	30	16	0	2	47	23	514
2014	11 to 20 years in the federal public service	13	22	32	20	11	0	2	31	36	339
2014	More than 20 years in the federal public service	13	27	34	15	9	0	1	24	41	261
2011	Less than 3 years in the federal public service	5	7	19	29	31	4	5	66	14	218
2011	3 to 10 years in the federal public service	12	23	30	20	12	1	2	33	36	536
2011	11 to 20 years in the federal public service	19	25	29	18	7	1	1	26	44	195
2011	More than 20 years in the federal public service	23	29	28	14	5	0	1	20	52	294

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	5	15	30	37	9	3	77	7	131
2017	3 to 10 years in the federal public service	8	13	31	26	18	1	2	46	22	366
2017	11 to 20 years in the federal public service	4	14	31	31	15	1	3	48	19	409
2017	More than 20 years in the federal public service	6	14	31	30	15	1	3	47	21	221
2014	Less than 3 years in the federal public service	1	4	19	23	46	5	3	74	5	159
2014	3 to 10 years in the federal public service	3	8	23	34	28	2	2	64	12	515
2014	11 to 20 years in the federal public service	5	8	29	36	20	1	1	57	13	338
2014	More than 20 years in the federal public service	4	11	33	34	15	1	2	51	15	261
2011	Less than 3 years in the federal public service	3	9	23	25	28	6	5	60	14	218
2011	3 to 10 years in the federal public service	8	17	30	26	16	1	3	43	26	535
2011	11 to 20 years in the federal public service	7	19	32	26	11	1	4	39	28	195
2011	More than 20 years in the federal public service	8	21	30	27	11	1	2	39	30	293

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	11	31	30	19	5	2	52	15	131
2017	3 to 10 years in the federal public service	10	23	35	20	9	1	2	30	34	365
2017	11 to 20 years in the federal public service	10	24	33	21	10	0	2	31	35	409
2017	More than 20 years in the federal public service	8	24	36	17	11	2	2	29	34	221
2014	Less than 3 years in the federal public service	6	15	33	21	22	3	1	45	21	160
2014	3 to 10 years in the federal public service	12	19	35	22	10	1	1	33	32	517
2014	11 to 20 years in the federal public service	14	23	36	17	8	1	1	26	38	338
2014	More than 20 years in the federal public service	15	21	41	14	8	0	1	22	36	261

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	17	4	8	2	0	3	85	11	132
2017	3 to 10 years in the federal public service	70	12	6	5	3	1	4	85	9	367
2017	11 to 20 years in the federal public service	57	16	6	10	6	0	4	77	17	410
2017	More than 20 years in the federal public service	59	19	5	9	4	0	2	80	14	221
2014	Less than 3 years in the federal public service	75	10	6	3	2	0	4	89	5	160
2014	3 to 10 years in the federal public service	69	13	5	4	4	0	4	86	9	518
2014	11 to 20 years in the federal public service	63	9	6	11	8	0	3	74	19	339
2014	More than 20 years in the federal public service	65	12	6	6	4	0	6	82	11	261
2011	Less than 3 years in the federal public service	66	16	4	3	4	0	6	88	8	218
2011	3 to 10 years in the federal public service	64	17	5	6	5	0	3	84	11	534
2011	11 to 20 years in the federal public service	53	11	10	17	5	1	3	67	23	192
2011	More than 20 years in the federal public service	63	15	8	7	3	0	4	81	11	295

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	21	11	5	4	11	8	77	10	132
2017	3 to 10 years in the federal public service	32	31	13	10	7	3	4	68	18	366
2017	11 to 20 years in the federal public service	25	37	14	10	8	4	2	66	19	410
2017	More than 20 years in the federal public service	33	26	19	9	9	1	1	61	19	220
2014	Less than 3 years in the federal public service	45	20	13	5	3	10	5	76	9	160
2014	3 to 10 years in the federal public service	39	32	11	6	5	3	4	77	12	518
2014	11 to 20 years in the federal public service	32	33	11	9	9	4	2	69	19	338
2014	More than 20 years in the federal public service	39	34	10	7	4	3	2	77	12	261

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	24	2	5	5	2	88	9	131
2017	3 to 10 years in the federal public service	54	27	8	7	4	1	81	11	365
2017	11 to 20 years in the federal public service	47	34	6	9	4	0	81	13	410
2017	More than 20 years in the federal public service	49	26	10	7	7	1	76	14	221
2014	Less than 3 years in the federal public service	61	20	9	6	3	1	82	9	160
2014	3 to 10 years in the federal public service	55	28	7	6	3	0	84	9	518
2014	11 to 20 years in the federal public service	48	26	8	8	8	1	75	16	340
2014	More than 20 years in the federal public service	57	26	4	6	7	0	84	12	261

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	26	7	6	2	2	0	85	8	132
2017	3 to 10 years in the federal public service	40	33	11	9	6	1	0	74	16	367
2017	11 to 20 years in the federal public service	37	39	9	9	4	1	0	77	13	410
2017	More than 20 years in the federal public service	38	35	12	8	5	1	1	74	13	220
2014	Less than 3 years in the federal public service	54	27	7	6	2	3	1	84	9	160
2014	3 to 10 years in the federal public service	42	37	7	9	3	1	1	80	13	517
2014	11 to 20 years in the federal public service	40	37	8	10	4	0	0	77	14	339
2014	More than 20 years in the federal public service	39	37	8	11	4	0	0	77	15	261
2011	Less than 3 years in the federal public service	54	29	9	4	2	2	0	85	6	218
2011	3 to 10 years in the federal public service	33	38	8	14	5	1	0	72	19	535
2011	11 to 20 years in the federal public service	36	35	9	13	5	1	1	72	18	196
2011	More than 20 years in the federal public service	35	39	8	12	4	0	1	75	16	297

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	18	12	6	2	18	0	75	10	132
2017	3 to 10 years in the federal public service	30	28	13	13	11	5	0	61	25	367
2017	11 to 20 years in the federal public service	25	37	12	11	10	5	0	66	22	410
2017	More than 20 years in the federal public service	29	31	15	12	8	4	0	63	21	222
2014	Less than 3 years in the federal public service	47	23	5	6	2	14	3	84	10	160
2014	3 to 10 years in the federal public service	37	27	10	12	6	7	1	70	19	517
2014	11 to 20 years in the federal public service	37	28	9	13	7	5	0	69	21	339
2014	More than 20 years in the federal public service	39	28	10	9	8	4	1	71	19	261
2011	Less than 3 years in the federal public service	51	20	9	5	3	12	0	82	8	218
2011	3 to 10 years in the federal public service	39	30	12	9	7	3	0	72	16	536
2011	11 to 20 years in the federal public service	36	28	12	11	8	4	1	67	20	196
2011	More than 20 years in the federal public service	38	30	10	13	6	2	1	70	19	296

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	20	13	8	8	30	1	58	23	132
2017	3 to 10 years in the federal public service	10	20	18	19	18	12	1	36	43	367
2017	11 to 20 years in the federal public service	8	27	15	20	14	12	3	41	40	410
2017	More than 20 years in the federal public service	15	26	20	17	13	8	1	45	33	220
2014	Less than 3 years in the federal public service	16	19	12	14	6	29	3	52	30	160
2014	3 to 10 years in the federal public service	10	26	18	19	12	11	3	42	36	517
2014	11 to 20 years in the federal public service	14	26	13	22	14	10	2	45	41	338
2014	More than 20 years in the federal public service	15	31	15	16	11	10	2	52	31	261

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	2	4	3	91	7	132
2017	3 to 10 years in the federal public service	51	36	6	5	2	87	7	367
2017	11 to 20 years in the federal public service	46	39	6	6	2	85	8	410
2017	More than 20 years in the federal public service	48	32	10	6	4	80	10	222
2014	Less than 3 years in the federal public service	58	34	4	2	2	92	4	160
2014	3 to 10 years in the federal public service	50	38	6	5	2	88	7	517
2014	11 to 20 years in the federal public service	42	40	8	6	4	82	10	340
2014	More than 20 years in the federal public service	49	36	8	5	1	85	7	261

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	26	13	8	2	0	0	78	9	131
2017	3 to 10 years in the federal public service	42	35	9	9	4	0	1	78	13	367
2017	11 to 20 years in the federal public service	35	39	11	9	5	0	1	75	14	410
2017	More than 20 years in the federal public service	38	36	12	10	4	0	0	74	14	222
2014	Less than 3 years in the federal public service	47	38	9	2	1	1	2	87	3	160
2014	3 to 10 years in the federal public service	40	37	11	7	4	1	0	77	12	518
2014	11 to 20 years in the federal public service	38	36	10	10	6	0	0	74	16	339
2014	More than 20 years in the federal public service	47	35	11	4	2	0	0	82	6	261
2011	Less than 3 years in the federal public service	44	34	10	5	5	1	2	80	10	218
2011	3 to 10 years in the federal public service	35	37	11	10	6	1	0	72	16	535
2011	11 to 20 years in the federal public service	33	34	15	10	7	1	2	68	17	195
2011	More than 20 years in the federal public service	34	40	11	8	6	1	0	75	14	297

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	23	10	3	2	3	0	85	5	132
2017	3 to 10 years in the federal public service	54	26	9	5	4	1	1	82	9	367
2017	11 to 20 years in the federal public service	48	31	11	5	4	0	1	80	9	410
2017	More than 20 years in the federal public service	45	35	9	6	4	1	0	81	10	221
2014	Less than 3 years in the federal public service	60	30	6	2	1	1	0	91	3	160
2014	3 to 10 years in the federal public service	50	29	9	7	3	2	0	81	10	517
2014	11 to 20 years in the federal public service	47	31	11	5	4	1	0	79	9	339
2014	More than 20 years in the federal public service	54	26	11	5	2	2	0	82	7	261
2011	Less than 3 years in the federal public service	56	23	6	5	4	4	1	84	9	218
2011	3 to 10 years in the federal public service	48	28	11	5	5	3	0	78	10	534
2011	11 to 20 years in the federal public service	40	29	12	11	6	2	0	71	17	194
2011	More than 20 years in the federal public service	44	31	15	6	3	1	0	76	9	297

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	24	7	7	2	0	0	84	9	131
2017	3 to 10 years in the federal public service	49	32	9	5	5	0	0	81	10	367
2017	11 to 20 years in the federal public service	44	36	9	6	5	0	1	80	11	409
2017	More than 20 years in the federal public service	40	36	9	12	3	0	0	76	15	221
2014	Less than 3 years in the federal public service	54	36	6	2	1	1	0	90	4	160
2014	3 to 10 years in the federal public service	47	30	10	9	3	0	0	78	12	518
2014	11 to 20 years in the federal public service	43	35	8	6	7	0	0	78	13	339
2014	More than 20 years in the federal public service	49	32	7	8	3	0	0	82	11	261
2011	Less than 3 years in the federal public service	50	32	6	6	4	1	0	83	11	218
2011	3 to 10 years in the federal public service	43	32	11	8	5	1	0	76	13	533
2011	11 to 20 years in the federal public service	41	35	8	10	6	1	0	76	16	195
2011	More than 20 years in the federal public service	42	34	11	8	4	0	0	77	12	297

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	11	2	2	2	1	2	93	5	132
2017	3 to 10 years in the federal public service	79	8	4	2	2	1	4	92	5	367
2017	11 to 20 years in the federal public service	72	11	4	3	4	0	5	88	8	410
2017	More than 20 years in the federal public service	73	12	5	5	4	0	1	86	9	222
2014	Less than 3 years in the federal public service	82	12	2	1	1	0	2	96	2	160
2014	3 to 10 years in the federal public service	75	11	4	3	2	0	4	90	6	518
2014	11 to 20 years in the federal public service	72	10	6	5	4	0	4	85	9	339
2014	More than 20 years in the federal public service	72	10	4	4	4	1	5	88	8	261
2011	Less than 3 years in the federal public service	81	5	4	1	3	0	5	91	4	218
2011	3 to 10 years in the federal public service	77	10	5	3	2	0	2	90	5	535
2011	11 to 20 years in the federal public service	67	9	9	6	5	1	3	80	11	195
2011	More than 20 years in the federal public service	72	13	5	3	3	0	4	89	6	297

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	13	2	2	2	1	5	94	3	132
2017	3 to 10 years in the federal public service	71	19	2	2	2	1	2	94	4	367
2017	11 to 20 years in the federal public service	66	23	2	2	2	1	2	93	5	410
2017	More than 20 years in the federal public service	64	21	5	1	2	2	5	91	3	220
2014	Less than 3 years in the federal public service	73	13	6	1	1	3	4	92	2	160
2014	3 to 10 years in the federal public service	69	19	4	3	2	1	2	91	5	518
2014	11 to 20 years in the federal public service	62	24	4	3	1	2	4	91	5	340
2014	More than 20 years in the federal public service	68	18	4	3	0	0	6	92	4	261
2011	Less than 3 years in the federal public service	73	16	4	2	2	1	1	92	4	218
2011	3 to 10 years in the federal public service	69	19	5	3	1	0	1	90	5	536
2011	11 to 20 years in the federal public service	55	30	4	5	3	0	3	88	8	194
2011	More than 20 years in the federal public service	61	23	4	6	3	0	3	87	9	296

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	20	8	1	5	0	87	5	132
2017	3 to 10 years in the federal public service	67	23	4	3	2	1	90	6	367
2017	11 to 20 years in the federal public service	61	26	7	5	2	0	87	7	409
2017	More than 20 years in the federal public service	58	28	5	6	3	0	86	9	221

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	20	6	2	2	2	89	5	132
2017	3 to 10 years in the federal public service	65	20	8	1	3	2	88	4	367
2017	11 to 20 years in the federal public service	59	25	7	5	2	1	85	8	410
2017	More than 20 years in the federal public service	56	27	10	3	4	0	83	7	221

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	7	2	3	0	88	5	132
2017	3 to 10 years in the federal public service	58	27	7	4	3	0	86	7	365
2017	11 to 20 years in the federal public service	52	28	8	8	4	0	80	12	409
2017	More than 20 years in the federal public service	52	26	10	7	4	0	78	11	221
2014	Less than 3 years in the federal public service	61	26	9	1	1	1	89	2	159
2014	3 to 10 years in the federal public service	55	28	6	7	3	0	83	10	517
2014	11 to 20 years in the federal public service	48	33	8	8	3	0	81	11	339
2014	More than 20 years in the federal public service	60	24	8	6	2	0	84	8	261

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	25	47	9	9	2	4	4	77	12	53
2017	11 to 20 years in the federal public service	23	40	13	15	6	0	2	65	21	126
2017	More than 20 years in the federal public service	29	39	16	8	6	1	0	70	14	75
2014	3 to 10 years in the federal public service	34	35	12	6	9	0	5	72	15	82
2014	11 to 20 years in the federal public service	30	32	14	17	5	0	2	63	22	127
2014	More than 20 years in the federal public service	44	30	8	5	4	5	4	81	10	92

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	29	9	4	1	6	0	85	5	131
2017	3 to 10 years in the federal public service	29	34	13	10	7	7	0	68	18	366
2017	11 to 20 years in the federal public service	21	34	14	15	8	8	0	60	25	410
2017	More than 20 years in the federal public service	20	33	17	15	9	6	0	57	25	222
2014	Less than 3 years in the federal public service	52	27	7	1	1	14	0	91	1	159
2014	3 to 10 years in the federal public service	34	32	14	10	4	6	0	70	15	517
2014	11 to 20 years in the federal public service	23	38	12	13	8	6	0	65	23	339
2014	More than 20 years in the federal public service	31	35	13	10	5	5	0	70	16	261
2011	Less than 3 years in the federal public service	41	32	10	4	2	10	1	81	7	218
2011	3 to 10 years in the federal public service	23	31	19	12	7	7	0	58	21	535
2011	11 to 20 years in the federal public service	20	29	21	10	13	7	1	53	25	196
2011	More than 20 years in the federal public service	17	32	20	16	9	6	0	52	27	297

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	31	10	5	1	4	84	6	131
2017	3 to 10 years in the federal public service	26	36	14	16	7	2	62	24	366
2017	11 to 20 years in the federal public service	20	35	17	18	9	1	56	27	409
2017	More than 20 years in the federal public service	21	36	15	16	11	1	57	28	220
2014	Less than 3 years in the federal public service	55	30	6	4	1	5	89	5	160
2014	3 to 10 years in the federal public service	28	35	16	15	4	2	64	20	518
2014	11 to 20 years in the federal public service	20	38	16	15	9	2	59	25	339
2014	More than 20 years in the federal public service	28	38	12	14	7	1	66	21	261
2011	Less than 3 years in the federal public service	48	34	6	7	3	2	84	10	216
2011	3 to 10 years in the federal public service	21	38	17	14	8	2	61	22	536
2011	11 to 20 years in the federal public service	18	38	15	14	11	3	58	26	196
2011	More than 20 years in the federal public service	17	36	17	20	9	1	53	29	296

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	22	15	7	2	11	0	73	10	132
2017	3 to 10 years in the federal public service	15	33	19	21	9	3	0	50	31	367
2017	11 to 20 years in the federal public service	9	35	18	22	11	5	0	47	34	410
2017	More than 20 years in the federal public service	10	34	19	22	10	4	0	47	34	222
2014	Less than 3 years in the federal public service	36	33	11	8	1	12	0	78	9	160
2014	3 to 10 years in the federal public service	20	34	17	19	6	4	0	56	27	518
2014	11 to 20 years in the federal public service	13	29	21	20	12	4	0	44	33	338
2014	More than 20 years in the federal public service	14	39	17	17	9	3	0	55	27	261
2011	Less than 3 years in the federal public service	26	35	11	9	3	15	0	72	15	217
2011	3 to 10 years in the federal public service	12	34	23	17	10	5	0	48	28	536
2011	11 to 20 years in the federal public service	10	39	19	16	12	4	1	51	29	196
2011	More than 20 years in the federal public service	9	35	21	24	9	3	0	45	34	297

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	32	15	8	4	5	0	72	12	131
2017	3 to 10 years in the federal public service	23	27	17	18	13	2	0	51	31	364
2017	11 to 20 years in the federal public service	17	29	19	16	14	5	0	49	32	409
2017	More than 20 years in the federal public service	19	32	18	14	12	5	0	54	27	222
2014	Less than 3 years in the federal public service	44	29	10	5	1	11	0	82	7	159
2014	3 to 10 years in the federal public service	23	29	19	15	9	5	0	55	25	518
2014	11 to 20 years in the federal public service	17	30	18	16	15	5	0	49	32	338
2014	More than 20 years in the federal public service	27	32	17	10	9	5	0	62	21	261
2011	Less than 3 years in the federal public service	31	35	13	9	2	10	0	73	12	216
2011	3 to 10 years in the federal public service	15	30	18	16	14	6	0	49	32	534
2011	11 to 20 years in the federal public service	13	29	22	14	16	7	1	45	32	196
2011	More than 20 years in the federal public service	15	32	22	15	10	6	0	49	27	297

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	36	12	14	3	8	69	18	131
2017	3 to 10 years in the federal public service	14	30	14	25	14	2	46	40	365
2017	11 to 20 years in the federal public service	8	31	15	27	17	2	39	45	410
2017	More than 20 years in the federal public service	9	31	14	31	15	1	40	46	221
2014	Less than 3 years in the federal public service	34	32	10	15	4	5	69	20	160
2014	3 to 10 years in the federal public service	18	32	16	23	10	2	50	34	516
2014	11 to 20 years in the federal public service	13	28	20	22	15	2	42	38	338
2014	More than 20 years in the federal public service	16	37	16	21	10	1	53	31	261
2011	Less than 3 years in the federal public service	25	42	10	11	6	7	72	18	218
2011	3 to 10 years in the federal public service	10	37	16	22	14	2	48	36	534
2011	11 to 20 years in the federal public service	7	39	15	21	16	1	47	38	196
2011	More than 20 years in the federal public service	12	35	14	25	12	1	48	38	296

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	8	2	1	0	89	3	131
2017	3 to 10 years in the federal public service	35	40	8	11	5	1	76	16	365
2017	11 to 20 years in the federal public service	25	44	14	12	5	0	69	16	410
2017	More than 20 years in the federal public service	33	37	17	7	6	0	70	13	221
2014	Less than 3 years in the federal public service	54	32	7	4	2	1	87	6	160
2014	3 to 10 years in the federal public service	37	40	13	7	3	1	77	10	517
2014	11 to 20 years in the federal public service	28	44	12	9	6	1	73	15	339
2014	More than 20 years in the federal public service	37	43	11	8	1	1	80	9	261
2011	Less than 3 years in the federal public service	49	39	8	2	1	0	88	3	218
2011	3 to 10 years in the federal public service	32	43	11	9	5	1	75	13	533
2011	11 to 20 years in the federal public service	29	47	9	7	5	2	78	12	196
2011	More than 20 years in the federal public service	29	45	11	10	4	0	75	14	296

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	19	3	0	0	2	0	97	0	132
2017	3 to 10 years in the federal public service	61	30	6	2	1	0	0	91	3	365
2017	11 to 20 years in the federal public service	58	32	5	2	1	2	0	92	3	409
2017	More than 20 years in the federal public service	54	34	8	0	2	1	0	90	2	220
2014	Less than 3 years in the federal public service	73	21	4	2	0	1	0	94	2	160
2014	3 to 10 years in the federal public service	65	26	5	2	0	1	0	93	2	517
2014	11 to 20 years in the federal public service	62	30	3	2	1	2	0	94	3	339
2014	More than 20 years in the federal public service	68	22	8	1	0	0	0	90	1	261
2011	Less than 3 years in the federal public service	63	28	3	3	1	2	1	93	4	218
2011	3 to 10 years in the federal public service	53	31	7	4	1	3	1	88	5	534
2011	11 to 20 years in the federal public service	55	27	11	3	1	3	1	85	4	195
2011	More than 20 years in the federal public service	53	33	10	1	1	1	0	87	2	295

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	27	3	4	0	2	1	93	4	131
2017	3 to 10 years in the federal public service	55	33	5	3	2	1	1	90	6	365
2017	11 to 20 years in the federal public service	52	34	7	4	2	1	0	87	6	410
2017	More than 20 years in the federal public service	56	28	9	5	1	1	0	85	6	220
2014	Less than 3 years in the federal public service	68	24	4	2	0	2	1	94	2	160
2014	3 to 10 years in the federal public service	57	31	5	3	2	1	1	90	5	517
2014	11 to 20 years in the federal public service	58	27	6	4	2	3	0	88	6	339
2014	More than 20 years in the federal public service	61	23	8	5	1	1	1	86	6	261
2011	Less than 3 years in the federal public service	57	28	7	2	2	3	1	88	4	217
2011	3 to 10 years in the federal public service	42	38	8	5	3	2	1	83	9	532
2011	11 to 20 years in the federal public service	44	34	11	6	3	2	1	80	9	196
2011	More than 20 years in the federal public service	47	34	7	7	3	1	0	83	10	297

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	27	11	5	1	4	0	83	6	131
2017	3 to 10 years in the federal public service	42	33	11	7	2	4	1	79	10	365
2017	11 to 20 years in the federal public service	39	36	13	7	2	3	0	77	10	408
2017	More than 20 years in the federal public service	42	31	16	6	2	3	0	75	8	220
2014	Less than 3 years in the federal public service	48	28	10	5	3	2	4	81	8	160
2014	3 to 10 years in the federal public service	45	32	11	5	2	4	1	80	8	518
2014	11 to 20 years in the federal public service	40	32	11	9	3	5	0	75	13	338
2014	More than 20 years in the federal public service	36	33	14	7	4	4	2	74	11	261
2011	Less than 3 years in the federal public service	29	32	16	9	3	8	4	69	14	217
2011	3 to 10 years in the federal public service	23	35	20	9	5	6	2	64	15	536
2011	11 to 20 years in the federal public service	20	37	21	10	6	5	2	60	17	196
2011	More than 20 years in the federal public service	23	37	24	9	4	2	0	61	14	297

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	10	6	5	15	2	74	14	132
2017	3 to 10 years in the federal public service	20	25	12	15	15	11	2	52	34	366
2017	11 to 20 years in the federal public service	18	22	17	17	16	7	2	45	37	410
2017	More than 20 years in the federal public service	21	26	14	18	13	7	1	51	33	221
2014	Less than 3 years in the federal public service	39	22	12	4	1	17	4	77	7	160
2014	3 to 10 years in the federal public service	28	24	16	11	12	8	1	57	25	518
2014	11 to 20 years in the federal public service	25	22	16	17	14	6	1	50	33	338
2014	More than 20 years in the federal public service	28	24	16	13	8	9	2	58	24	261
2011	Less than 3 years in the federal public service	28	30	12	7	2	19	2	74	12	218
2011	3 to 10 years in the federal public service	18	22	18	16	12	12	3	47	32	534
2011	11 to 20 years in the federal public service	15	20	24	16	12	10	3	40	32	196
2011	More than 20 years in the federal public service	12	28	18	21	10	7	4	45	35	296

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	18	6	5	2	5	5	86	8	131
2017	3 to 10 years in the federal public service	65	14	9	4	3	1	4	83	7	367
2017	11 to 20 years in the federal public service	45	25	11	8	7	0	4	73	16	410
2017	More than 20 years in the federal public service	47	25	13	8	4	1	1	74	13	222
2014	Less than 3 years in the federal public service	70	15	6	2	1	1	5	90	3	160
2014	3 to 10 years in the federal public service	55	19	10	6	4	1	5	79	10	518
2014	11 to 20 years in the federal public service	49	18	13	10	5	1	4	71	16	339
2014	More than 20 years in the federal public service	50	21	12	6	4	1	6	76	11	261

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	17	4	4	0	4	5	92	4	132
2017	3 to 10 years in the federal public service	70	14	5	3	2	3	3	89	5	365
2017	11 to 20 years in the federal public service	57	22	11	4	1	2	3	83	6	408
2017	More than 20 years in the federal public service	56	29	7	3	1	1	2	88	5	222
2014	Less than 3 years in the federal public service	72	11	5	3	1	2	6	90	4	160
2014	3 to 10 years in the federal public service	65	18	5	3	1	3	4	90	5	518
2014	11 to 20 years in the federal public service	55	22	9	4	3	2	4	83	8	339
2014	More than 20 years in the federal public service	63	19	6	2	2	2	4	89	5	261
2011	Less than 3 years in the federal public service	72	14	3	2	0	4	5	94	3	218
2011	3 to 10 years in the federal public service	67	15	8	3	1	1	4	87	4	534
2011	11 to 20 years in the federal public service	55	19	10	9	1	4	3	78	11	196
2011	More than 20 years in the federal public service	66	19	6	3	1	1	3	89	4	297

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	31	10	6	2	4	0	81	9	132
2017	3 to 10 years in the federal public service	28	40	11	12	8	1	0	69	20	367
2017	11 to 20 years in the federal public service	23	39	11	16	11	1	0	62	27	409
2017	More than 20 years in the federal public service	19	44	14	13	7	2	0	65	20	221
2014	Less than 3 years in the federal public service	53	29	8	7	1	1	1	84	8	160
2014	3 to 10 years in the federal public service	38	36	11	9	6	1	0	74	15	518
2014	11 to 20 years in the federal public service	22	40	17	13	8	1	0	62	21	338
2014	More than 20 years in the federal public service	31	34	14	13	6	2	0	66	19	261
2011	Less than 3 years in the federal public service	50	32	7	2	3	5	0	87	6	217
2011	3 to 10 years in the federal public service	27	41	13	9	8	0	0	69	18	535
2011	11 to 20 years in the federal public service	23	37	18	11	9	2	0	61	21	196
2011	More than 20 years in the federal public service	25	36	18	11	8	0	0	62	20	297

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	27	11	5	2	7	3	81	8	131
2017	3 to 10 years in the federal public service	24	35	12	14	13	1	1	60	28	367
2017	11 to 20 years in the federal public service	18	33	12	19	16	1	1	52	36	409
2017	More than 20 years in the federal public service	18	29	18	18	13	0	5	50	32	221
2014	Less than 3 years in the federal public service	52	24	8	9	4	2	1	78	13	160
2014	3 to 10 years in the federal public service	30	33	12	13	9	1	1	65	22	518
2014	11 to 20 years in the federal public service	25	31	12	16	14	1	1	57	31	338
2014	More than 20 years in the federal public service	25	25	16	14	14	0	6	53	30	261
2011	Less than 3 years in the federal public service	37	35	11	7	3	5	2	77	11	217
2011	3 to 10 years in the federal public service	26	32	12	15	13	1	1	58	29	535
2011	11 to 20 years in the federal public service	16	35	13	18	15	2	1	52	34	196
2011	More than 20 years in the federal public service	18	31	14	13	19	0	5	51	34	295

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	43	6	5	1	2	1	88	5	132
2017	3 to 10 years in the federal public service	30	44	15	7	2	1	0	75	9	367
2017	11 to 20 years in the federal public service	29	43	15	9	3	2	0	73	12	409
2017	More than 20 years in the federal public service	28	36	20	6	8	1	0	66	14	221

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	24	5	2	1	2	2	92	3	131
2017	3 to 10 years in the federal public service	54	33	7	2	1	3	1	90	3	366
2017	11 to 20 years in the federal public service	46	38	9	1	2	4	1	88	3	410
2017	More than 20 years in the federal public service	47	36	12	3	1	0	0	84	4	222
2014	Less than 3 years in the federal public service	69	19	4	1	0	4	2	94	1	159
2014	3 to 10 years in the federal public service	58	28	8	2	1	4	1	89	3	518
2014	11 to 20 years in the federal public service	47	33	9	4	2	4	1	84	6	340
2014	More than 20 years in the federal public service	54	30	9	0	1	4	2	89	2	261

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	29	3	1	1	2	95	2	132
2017	3 to 10 years in the federal public service	54	33	7	3	2	1	88	5	367
2017	11 to 20 years in the federal public service	46	42	7	3	2	1	88	5	407
2017	More than 20 years in the federal public service	47	36	9	7	1	1	83	8	221
2014	Less than 3 years in the federal public service	75	20	3	1	0	1	96	1	160
2014	3 to 10 years in the federal public service	58	30	7	2	0	2	90	3	518
2014	11 to 20 years in the federal public service	47	36	9	4	2	1	85	7	340
2014	More than 20 years in the federal public service	53	33	8	3	1	1	87	4	261
2011	Less than 3 years in the federal public service	55	38	3	1	0	2	95	2	218
2011	3 to 10 years in the federal public service	38	38	12	7	3	1	78	10	535
2011	11 to 20 years in the federal public service	31	45	12	7	4	1	76	12	195
2011	More than 20 years in the federal public service	31	39	18	7	4	1	71	11	296

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	17	1	2	1	0	96	3	132
2017	3 to 10 years in the federal public service	60	30	6	2	2	0	90	4	367
2017	11 to 20 years in the federal public service	52	35	6	4	2	0	87	7	409
2017	More than 20 years in the federal public service	49	31	13	5	2	0	80	7	221
2014	Less than 3 years in the federal public service	81	17	1	1	0	0	98	1	160
2014	3 to 10 years in the federal public service	63	29	5	3	1	0	91	4	517
2014	11 to 20 years in the federal public service	52	34	7	5	2	0	86	7	340
2014	More than 20 years in the federal public service	54	32	8	4	1	0	86	6	261
2011	Less than 3 years in the federal public service	67	28	3	1	0	0	95	1	218
2011	3 to 10 years in the federal public service	48	37	9	4	2	0	85	6	534
2011	11 to 20 years in the federal public service	44	36	12	6	1	1	80	7	194
2011	More than 20 years in the federal public service	40	38	11	7	3	0	79	10	296

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	19	5	1	1	1	0	94	2	132
2017	3 to 10 years in the federal public service	61	26	7	4	1	0	0	87	6	366
2017	11 to 20 years in the federal public service	51	30	10	6	2	0	0	81	8	409
2017	More than 20 years in the federal public service	51	28	12	6	4	0	0	78	10	222
2014	Less than 3 years in the federal public service	77	17	2	1	1	2	1	97	2	160
2014	3 to 10 years in the federal public service	58	30	8	3	2	0	0	88	5	517
2014	11 to 20 years in the federal public service	46	31	12	7	4	0	0	77	11	339
2014	More than 20 years in the federal public service	55	27	10	5	3	0	0	82	8	261
2011	Less than 3 years in the federal public service	65	26	6	2	0	0	0	92	2	217
2011	3 to 10 years in the federal public service	46	34	10	6	3	1	0	81	9	535
2011	11 to 20 years in the federal public service	45	32	15	3	4	1	0	78	8	196
2011	More than 20 years in the federal public service	37	36	16	6	4	1	0	74	10	296

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	20	4	1	1	0	95	2	132
2017	3 to 10 years in the federal public service	56	31	8	4	1	0	87	5	367
2017	11 to 20 years in the federal public service	47	33	10	8	2	0	79	11	408
2017	More than 20 years in the federal public service	47	32	12	7	3	0	79	10	222
2014	Less than 3 years in the federal public service	74	21	2	1	1	1	97	2	160
2014	3 to 10 years in the federal public service	53	32	8	5	2	0	86	7	518
2014	11 to 20 years in the federal public service	43	36	11	6	5	0	78	11	338
2014	More than 20 years in the federal public service	52	29	10	8	2	0	80	10	260
2011	Less than 3 years in the federal public service	65	25	6	3	1	0	90	4	218
2011	3 to 10 years in the federal public service	43	37	10	7	3	0	80	10	534
2011	11 to 20 years in the federal public service	43	34	12	6	4	1	78	10	195
2011	More than 20 years in the federal public service	35	41	13	7	4	0	76	11	296

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	11	9	2	2	4	2	87	3	132
2017	3 to 10 years in the federal public service	56	24	10	5	4	1	0	80	9	366
2017	11 to 20 years in the federal public service	47	26	10	9	5	3	0	75	14	408
2017	More than 20 years in the federal public service	51	21	14	6	4	3	1	75	11	222
2014	Less than 3 years in the federal public service	62	24	7	3	1	3	0	89	4	160
2014	3 to 10 years in the federal public service	56	21	10	7	3	2	0	79	10	517
2014	11 to 20 years in the federal public service	48	22	10	6	10	4	1	73	16	339
2014	More than 20 years in the federal public service	52	24	11	6	5	3	0	78	11	261
2011	Less than 3 years in the federal public service	59	23	8	6	1	3	0	84	8	218
2011	3 to 10 years in the federal public service	47	21	14	10	5	2	0	70	15	535
2011	11 to 20 years in the federal public service	48	21	10	10	8	3	1	72	18	196
2011	More than 20 years in the federal public service	43	24	17	7	5	2	1	70	12	295

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	20	54	27	132
2017	3 to 10 years in the federal public service	27	43	30	367
2017	11 to 20 years in the federal public service	23	44	34	409
2017	More than 20 years in the federal public service	24	49	28	222
2014	Less than 3 years in the federal public service	19	50	31	160
2014	3 to 10 years in the federal public service	22	47	30	518
2014	11 to 20 years in the federal public service	29	44	28	339
2014	More than 20 years in the federal public service	25	48	26	260
2011	Less than 3 years in the federal public service	23	51	26	218
2011	3 to 10 years in the federal public service	26	44	30	535
2011	11 to 20 years in the federal public service	26	47	26	195
2011	More than 20 years in the federal public service	26	50	24	294

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	58	4	0	23	15	26
2017	3 to 10 years in the federal public service	3	79	8	7	0	3	99
2017	11 to 20 years in the federal public service	12	55	25	3	1	4	93
2017	More than 20 years in the federal public service	66	19	0	12	0	4	53
2014	Less than 3 years in the federal public service	3	55	7	11	9999	24	28
2014	3 to 10 years in the federal public service	4	65	18	9	9999	4	116
2014	11 to 20 years in the federal public service	6	57	22	8	9999	8	99
2014	More than 20 years in the federal public service	56	24	16	1	9999	3	65
2011	Less than 3 years in the federal public service	0	57	15	10	9999	18	51
2011	3 to 10 years in the federal public service	1	66	19	6	9999	7	141
2011	11 to 20 years in the federal public service	10	58	19	5	9999	8	52
2011	More than 20 years in the federal public service	49	35	14	1	9999	1	76

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	6	94	132
2017	3 to 10 years in the federal public service	15	85	367
2017	11 to 20 years in the federal public service	14	86	408
2017	More than 20 years in the federal public service	16	84	221
2014	Less than 3 years in the federal public service	8	92	160
2014	3 to 10 years in the federal public service	14	86	519
2014	11 to 20 years in the federal public service	16	84	338
2014	More than 20 years in the federal public service	12	88	261

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	55
2017	11 to 20 years in the federal public service	50	58
2017	More than 20 years in the federal public service	49	35
2014	Less than 3 years in the federal public service	49	12
2014	3 to 10 years in the federal public service	58	75
2014	11 to 20 years in the federal public service	55	54
2014	More than 20 years in the federal public service	56	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	69	55
2017	11 to 20 years in the federal public service	54	58
2017	More than 20 years in the federal public service	77	35
2014	Less than 3 years in the federal public service	41	12
2014	3 to 10 years in the federal public service	56	75
2014	11 to 20 years in the federal public service	52	54
2014	More than 20 years in the federal public service	44	31

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	55
2017	11 to 20 years in the federal public service	8	58
2014	Less than 3 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	8	54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	55
2017	11 to 20 years in the federal public service	58
2017	More than 20 years in the federal public service	35
2014	Less than 3 years in the federal public service	12
2014	11 to 20 years in the federal public service	54
2014	More than 20 years in the federal public service	31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	35
2014	Less than 3 years in the federal public service	0	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	58
2014	Less than 3 years in the federal public service	12
2014	3 to 10 years in the federal public service	75
2014	11 to 20 years in the federal public service	54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	55
2017	11 to 20 years in the federal public service	48	58
2017	More than 20 years in the federal public service	29	35
2014	3 to 10 years in the federal public service	35	75
2014	11 to 20 years in the federal public service	35	54
2014	More than 20 years in the federal public service	38	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	55
2017	11 to 20 years in the federal public service	21	58
2017	More than 20 years in the federal public service	43	35
2014	3 to 10 years in the federal public service	29	75
2014	11 to 20 years in the federal public service	32	54
2014	More than 20 years in the federal public service	43	31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	55
2017	11 to 20 years in the federal public service	42	58
2017	More than 20 years in the federal public service	60	35
2014	3 to 10 years in the federal public service	47	75
2014	11 to 20 years in the federal public service	39	54
2014	More than 20 years in the federal public service	63	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	51	55
2017	11 to 20 years in the federal public service	37	58
2017	More than 20 years in the federal public service	43	35
2014	3 to 10 years in the federal public service	48	75
2014	11 to 20 years in the federal public service	40	54
2014	More than 20 years in the federal public service	52	31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	55
2017	11 to 20 years in the federal public service	36	58
2017	More than 20 years in the federal public service	29	35
2014	3 to 10 years in the federal public service	36	75
2014	11 to 20 years in the federal public service	18	54
2014	More than 20 years in the federal public service	31	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	48	55
2017	11 to 20 years in the federal public service	52	58
2017	More than 20 years in the federal public service	57	35
2014	Less than 3 years in the federal public service	54	12
2014	3 to 10 years in the federal public service	60	75
2014	11 to 20 years in the federal public service	50	54
2014	More than 20 years in the federal public service	56	31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	55
2017	11 to 20 years in the federal public service	31	58
2017	More than 20 years in the federal public service	29	35
2014	3 to 10 years in the federal public service	28	75
2014	11 to 20 years in the federal public service	35	54
2014	More than 20 years in the federal public service	37	31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	58
2014	Less than 3 years in the federal public service	12
2014	More than 20 years in the federal public service	31

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	55
2017	11 to 20 years in the federal public service	9	58
2017	More than 20 years in the federal public service	14	35
2014	Less than 3 years in the federal public service	44	12
2014	3 to 10 years in the federal public service	12	75
2014	11 to 20 years in the federal public service	12	54
2014	More than 20 years in the federal public service	0	31

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	58
2014	3 to 10 years in the federal public service	12	75

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	55
2017	11 to 20 years in the federal public service	50	58
2017	More than 20 years in the federal public service	63	35
2014	3 to 10 years in the federal public service	43	75
2014	11 to 20 years in the federal public service	34	54
2014	More than 20 years in the federal public service	35	31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	55
2017	11 to 20 years in the federal public service	30	58
2017	More than 20 years in the federal public service	20	35
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	21	75
2014	11 to 20 years in the federal public service	20	54
2014	More than 20 years in the federal public service	20	31

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	55
2017	11 to 20 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	11	75
2014	11 to 20 years in the federal public service	12	54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	55
2017	11 to 20 years in the federal public service	64	58
2017	More than 20 years in the federal public service	63	35
2014	Less than 3 years in the federal public service	39	12
2014	3 to 10 years in the federal public service	47	75
2014	11 to 20 years in the federal public service	54	53
2014	More than 20 years in the federal public service	76	31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	55
2017	11 to 20 years in the federal public service	33	58
2017	More than 20 years in the federal public service	46	35
2014	Less than 3 years in the federal public service	38	12
2014	3 to 10 years in the federal public service	28	75
2014	11 to 20 years in the federal public service	26	53
2014	More than 20 years in the federal public service	26	31

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	30	58
2017	More than 20 years in the federal public service	26	35
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	15	75
2014	11 to 20 years in the federal public service	14	53
2014	More than 20 years in the federal public service	28	31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	55
2017	11 to 20 years in the federal public service	25	58
2017	More than 20 years in the federal public service	29	35
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	15	75
2014	11 to 20 years in the federal public service	19	53

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	55
2017	11 to 20 years in the federal public service	19	58
2017	More than 20 years in the federal public service	23	35
2014	3 to 10 years in the federal public service	9	75

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	58
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	6	75

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	58
2017	More than 20 years in the federal public service	17	35
2014	3 to 10 years in the federal public service	16	75
2014	11 to 20 years in the federal public service	15	53

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	58
2017	More than 20 years in the federal public service	17	35
2014	3 to 10 years in the federal public service	13	75
2014	11 to 20 years in the federal public service	15	53

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	55
2017	11 to 20 years in the federal public service	15	58
2017	More than 20 years in the federal public service	14	35
2014	3 to 10 years in the federal public service	24	75
2014	11 to 20 years in the federal public service	25	53
2014	More than 20 years in the federal public service	18	31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	16	32
2014	3 to 10 years in the federal public service	17	70
2014	11 to 20 years in the federal public service	11	52

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	53
2017	11 to 20 years in the federal public service	18	51
2017	More than 20 years in the federal public service	19	32
2014	Less than 3 years in the federal public service	48	12
2014	3 to 10 years in the federal public service	31	70
2014	11 to 20 years in the federal public service	24	52

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	53
2017	11 to 20 years in the federal public service	10	51
2014	3 to 10 years in the federal public service	9	70
2014	11 to 20 years in the federal public service	0	52

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	51
2014	3 to 10 years in the federal public service	12	70
2014	11 to 20 years in the federal public service	9	52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	16	51
2017	More than 20 years in the federal public service	16	32
2014	3 to 10 years in the federal public service	7	70
2014	11 to 20 years in the federal public service	16	52

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	53
2017	11 to 20 years in the federal public service	13	51
2017	More than 20 years in the federal public service	19	32
2014	3 to 10 years in the federal public service	8	70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	53
2017	11 to 20 years in the federal public service	31	51
2017	More than 20 years in the federal public service	16	32
2014	3 to 10 years in the federal public service	24	70
2014	11 to 20 years in the federal public service	20	52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	53
2017	11 to 20 years in the federal public service	30	51
2017	More than 20 years in the federal public service	31	32
2014	3 to 10 years in the federal public service	34	70
2014	11 to 20 years in the federal public service	23	52
2014	More than 20 years in the federal public service	25	29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	53
2017	11 to 20 years in the federal public service	10	51
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	9	70
2014	More than 20 years in the federal public service	0	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	53
2017	11 to 20 years in the federal public service	48	51
2017	More than 20 years in the federal public service	47	32
2014	3 to 10 years in the federal public service	43	70
2014	11 to 20 years in the federal public service	42	52
2014	More than 20 years in the federal public service	34	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	53
2017	More than 20 years in the federal public service	32
2014	Less than 3 years in the federal public service	12
2014	3 to 10 years in the federal public service	70

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	68	53
2017	11 to 20 years in the federal public service	63	51
2017	More than 20 years in the federal public service	56	32
2014	3 to 10 years in the federal public service	45	70
2014	11 to 20 years in the federal public service	43	52
2014	More than 20 years in the federal public service	57	29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	32

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	53
2017	11 to 20 years in the federal public service	17	51
2017	More than 20 years in the federal public service	19	32
2014	11 to 20 years in the federal public service	16	52

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	91	9	55
2017	11 to 20 years in the federal public service	96	4	58
2017	More than 20 years in the federal public service	100	0	35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	13	10	2	1	45	8	74	5	131
2017	3 to 10 years in the federal public service	15	15	16	7	7	31	8	50	23	367
2017	11 to 20 years in the federal public service	14	20	17	8	7	28	5	51	23	410
2017	More than 20 years in the federal public service	25	18	17	9	8	21	2	56	23	222
2014	Less than 3 years in the federal public service	24	15	11	1	1	37	11	76	4	160
2014	3 to 10 years in the federal public service	24	20	14	6	3	26	7	66	14	518
2014	11 to 20 years in the federal public service	17	20	19	7	8	25	4	53	21	338
2014	More than 20 years in the federal public service	28	24	17	6	4	20	2	66	12	260

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	33	9	2	0	11	3	88	2	129
2017	3 to 10 years in the federal public service	37	33	13	5	4	7	1	76	10	366
2017	11 to 20 years in the federal public service	28	38	17	7	4	6	0	69	12	410
2017	More than 20 years in the federal public service	37	34	14	7	4	4	0	74	12	220
2014	Less than 3 years in the federal public service	50	26	9	1	0	13	1	88	1	160
2014	3 to 10 years in the federal public service	43	31	13	4	2	6	1	79	7	519
2014	11 to 20 years in the federal public service	30	33	19	6	5	7	0	68	12	338
2014	More than 20 years in the federal public service	44	31	13	5	2	5	0	79	7	260
2011	Less than 3 years in the federal public service	45	34	8	2	1	8	1	87	4	218
2011	3 to 10 years in the federal public service	31	37	18	5	3	6	0	72	9	535
2011	11 to 20 years in the federal public service	31	31	20	7	4	7	0	67	12	195
2011	More than 20 years in the federal public service	31	45	12	7	2	3	0	77	10	297

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	45	8	11	2	8	8	76	15	132
2017	3 to 10 years in the federal public service	30	54	8	4	1	1	1	86	5	367
2017	11 to 20 years in the federal public service	35	55	3	3	0	0	3	93	3	410
2017	More than 20 years in the federal public service	43	43	7	1	0	0	4	90	2	222
2014	Less than 3 years in the federal public service	25	33	12	10	3	3	13	70	16	160
2014	3 to 10 years in the federal public service	37	49	6	4	1	1	3	89	5	519
2014	11 to 20 years in the federal public service	42	43	5	4	0	1	5	91	4	339
2014	More than 20 years in the federal public service	51	35	3	1	1	1	7	94	3	261
2011	Less than 3 years in the federal public service	23	55	10	1	2	1	7	85	4	218
2011	3 to 10 years in the federal public service	34	52	7	5	0	0	2	88	6	536
2011	11 to 20 years in the federal public service	27	60	8	2	1	1	2	89	3	196
2011	More than 20 years in the federal public service	40	51	3	1	0	0	6	96	1	297

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	14	18	5	3	35	11	51	15	132
2017	3 to 10 years in the federal public service	10	24	19	13	8	20	5	46	28	365
2017	11 to 20 years in the federal public service	11	26	21	10	7	20	4	49	23	409
2017	More than 20 years in the federal public service	18	27	23	10	5	13	4	54	19	222
2014	Less than 3 years in the federal public service	8	14	16	15	10	20	18	35	40	160
2014	3 to 10 years in the federal public service	10	22	18	14	18	14	5	39	39	517
2014	11 to 20 years in the federal public service	12	24	20	14	14	12	4	43	33	339
2014	More than 20 years in the federal public service	16	29	18	9	13	10	6	54	25	261
2011	Less than 3 years in the federal public service	10	28	13	6	2	29	13	64	13	218
2011	3 to 10 years in the federal public service	16	30	17	10	6	18	3	59	20	535
2011	11 to 20 years in the federal public service	12	37	17	10	4	15	4	61	17	196
2011	More than 20 years in the federal public service	22	39	18	8	4	7	2	67	13	296

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	23	8	0	1	18	7	88	1	132
2017	3 to 10 years in the federal public service	53	30	8	1	2	5	1	88	3	366
2017	11 to 20 years in the federal public service	50	33	4	1	2	5	3	92	4	409
2017	More than 20 years in the federal public service	49	32	8	2	0	4	5	88	3	222
2014	Less than 3 years in the federal public service	49	20	7	1	0	11	12	90	1	159
2014	3 to 10 years in the federal public service	52	32	5	1	0	7	2	93	2	519
2014	11 to 20 years in the federal public service	49	29	7	2	1	5	6	89	4	339
2014	More than 20 years in the federal public service	60	20	6	1	1	5	8	91	2	261
2011	Less than 3 years in the federal public service	50	26	7	0	0	10	7	91	1	217
2011	3 to 10 years in the federal public service	50	30	8	2	1	6	2	89	3	535
2011	11 to 20 years in the federal public service	43	36	7	4	1	7	4	88	5	196
2011	More than 20 years in the federal public service	45	34	8	1	2	3	8	88	3	297

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	20	9	0	0	24	8	87	0	132
2017	3 to 10 years in the federal public service	41	34	12	2	3	7	1	82	5	367
2017	11 to 20 years in the federal public service	41	31	10	3	2	10	2	82	7	408
2017	More than 20 years in the federal public service	36	36	12	6	2	6	3	78	9	222
2014	Less than 3 years in the federal public service	39	20	8	2	0	18	13	85	3	160
2014	3 to 10 years in the federal public service	42	30	8	3	2	12	3	85	7	519
2014	11 to 20 years in the federal public service	39	30	11	6	2	6	5	78	9	338
2014	More than 20 years in the federal public service	47	26	9	2	4	6	6	83	7	261
2011	Less than 3 years in the federal public service	46	26	4	0	0	16	7	94	1	218
2011	3 to 10 years in the federal public service	39	36	9	3	2	9	2	84	6	536
2011	11 to 20 years in the federal public service	31	32	16	6	2	10	3	74	8	196
2011	More than 20 years in the federal public service	38	32	14	3	2	6	6	78	6	296

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	5	95	366
2017	11 to 20 years in the federal public service	5	95	409
2017	More than 20 years in the federal public service	9	91	222
2014	3 to 10 years in the federal public service	5	95	519
2014	11 to 20 years in the federal public service	6	94	338
2014	More than 20 years in the federal public service	4	96	261

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	19
2017	11 to 20 years in the federal public service	45	22
2017	More than 20 years in the federal public service	29	17
2014	3 to 10 years in the federal public service	39	27
2014	11 to 20 years in the federal public service	41	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	68	19
2017	11 to 20 years in the federal public service	95	22
2017	More than 20 years in the federal public service	94	17
2014	3 to 10 years in the federal public service	79	27
2014	11 to 20 years in the federal public service	84	20
2014	More than 20 years in the federal public service	71	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17
2014	11 to 20 years in the federal public service	20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17
2014	3 to 10 years in the federal public service	27
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	22
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	27
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	17
2014	More than 20 years in the federal public service	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	17	27
2014	More than 20 years in the federal public service	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Total responses
2017	More than 20 years in the federal public service	17
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	19
2017	11 to 20 years in the federal public service	23	22
2017	More than 20 years in the federal public service	41	17
2014	3 to 10 years in the federal public service	19	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	68	19
2017	11 to 20 years in the federal public service	41	22
2017	More than 20 years in the federal public service	29	17
2014	3 to 10 years in the federal public service	32	27
2014	11 to 20 years in the federal public service	34	20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	27
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17
2014	More than 20 years in the federal public service	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	36	22
2017	More than 20 years in the federal public service	0	17
2014	11 to 20 years in the federal public service	23	20
2014	More than 20 years in the federal public service	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	22
2017	More than 20 years in the federal public service	17
2014	3 to 10 years in the federal public service	27
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	29	17
2014	3 to 10 years in the federal public service	37	27
2014	11 to 20 years in the federal public service	27	20
2014	More than 20 years in the federal public service	49	11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	19
2017	11 to 20 years in the federal public service	27	22
2017	More than 20 years in the federal public service	47	17
2014	3 to 10 years in the federal public service	32	27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	19
2017	11 to 20 years in the federal public service	45	22
2014	3 to 10 years in the federal public service	50	27
2014	11 to 20 years in the federal public service	57	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	20
2014	More than 20 years in the federal public service	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	19
2017	11 to 20 years in the federal public service	30	20
2014	3 to 10 years in the federal public service	30	26

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	20
2014	More than 20 years in the federal public service	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	20
2017	More than 20 years in the federal public service	14
2014	3 to 10 years in the federal public service	26
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	More than 20 years in the federal public service	14
2014	3 to 10 years in the federal public service	26
2014	More than 20 years in the federal public service	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	More than 20 years in the federal public service	14
2014	11 to 20 years in the federal public service	20

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	19
2017	More than 20 years in the federal public service	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	14
2014	More than 20 years in the federal public service	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	20
2017	More than 20 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	23	26

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	19
2017	11 to 20 years in the federal public service	40	20
2014	3 to 10 years in the federal public service	41	26
2014	11 to 20 years in the federal public service	41	20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	20
2017	More than 20 years in the federal public service	14
2014	3 to 10 years in the federal public service	26
2014	11 to 20 years in the federal public service	20
2014	More than 20 years in the federal public service	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	19
2017	11 to 20 years in the federal public service	40	20
2017	More than 20 years in the federal public service	57	14
2014	3 to 10 years in the federal public service	66	26
2014	11 to 20 years in the federal public service	78	20
2014	More than 20 years in the federal public service	71	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	20
2017	More than 20 years in the federal public service	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	Total responses
2017	3 to 10 years in the federal public service	100	19
2017	11 to 20 years in the federal public service	100	22
2017	More than 20 years in the federal public service	100	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	10	12	0	2	45	8	71	3	131
2017	3 to 10 years in the federal public service	17	16	15	2	2	38	10	63	8	367
2017	11 to 20 years in the federal public service	17	18	18	3	2	36	5	60	8	408
2017	More than 20 years in the federal public service	26	19	17	4	5	27	3	63	13	221
2014	Less than 3 years in the federal public service	28	9	7	0	1	39	14	81	3	160
2014	3 to 10 years in the federal public service	26	17	14	3	1	32	7	70	7	519
2014	11 to 20 years in the federal public service	19	17	21	3	2	32	6	57	9	339
2014	More than 20 years in the federal public service	30	18	16	3	1	29	4	72	5	261

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	25	8	1	1	11	1	90	2	132
2017	3 to 10 years in the federal public service	41	33	11	2	2	9	2	83	5	367
2017	11 to 20 years in the federal public service	35	37	14	2	2	9	1	80	4	410
2017	More than 20 years in the federal public service	42	28	16	4	3	6	0	75	7	222
2014	Less than 3 years in the federal public service	49	24	4	0	1	19	4	94	2	160
2014	3 to 10 years in the federal public service	42	31	11	3	1	11	1	83	5	519
2014	11 to 20 years in the federal public service	32	34	15	4	3	11	2	76	7	338
2014	More than 20 years in the federal public service	47	26	15	2	0	10	0	81	2	260
2011	Less than 3 years in the federal public service	51	32	6	1	0	9	0	92	2	218
2011	3 to 10 years in the federal public service	42	35	10	2	1	9	0	85	4	535
2011	11 to 20 years in the federal public service	33	34	21	1	1	9	0	74	2	196
2011	More than 20 years in the federal public service	36	38	17	3	0	5	0	78	3	297

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	31	15	4	3	0	78	7	132
2017	3 to 10 years in the federal public service	40	31	15	6	7	2	72	13	367
2017	11 to 20 years in the federal public service	48	28	13	4	6	1	76	11	409
2017	More than 20 years in the federal public service	53	28	9	5	3	1	83	8	221

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	41	20	2	2	0	76	5	132
2017	3 to 10 years in the federal public service	19	38	25	12	5	1	58	17	366
2017	11 to 20 years in the federal public service	21	36	25	11	7	1	57	18	410
2017	More than 20 years in the federal public service	22	31	26	13	6	1	54	20	222

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	5	4	1	2	90	5	132
2017	3 to 10 years in the federal public service	38	36	16	7	2	1	74	10	367
2017	11 to 20 years in the federal public service	32	36	19	8	3	2	69	11	410
2017	More than 20 years in the federal public service	31	34	18	11	4	2	67	15	220

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	37	18	5	4	1	0	73	8	132
2017	3 to 10 years in the federal public service	15	34	24	17	9	0	0	49	26	366
2017	11 to 20 years in the federal public service	17	28	26	18	9	0	1	46	27	409
2017	More than 20 years in the federal public service	20	27	27	14	9	0	2	49	23	222

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	21	3	1	0	0	6	96	1	132
2017	3 to 10 years in the federal public service	56	28	9	1	2	0	3	87	3	367
2017	11 to 20 years in the federal public service	54	25	11	2	1	0	6	85	3	409
2017	More than 20 years in the federal public service	47	28	11	4	2	1	6	82	6	222

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	31	15	2	2	1	81	4	131
2017	3 to 10 years in the federal public service	37	37	13	7	5	0	74	12	365
2017	11 to 20 years in the federal public service	34	34	18	9	5	0	68	14	410
2017	More than 20 years in the federal public service	33	38	19	8	2	0	71	10	222

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	11	2	2	1	0	85	4	131
2017	3 to 10 years in the federal public service	30	40	18	8	4	0	1	70	12	366
2017	11 to 20 years in the federal public service	29	36	19	11	3	0	1	66	15	410
2017	More than 20 years in the federal public service	32	32	19	11	5	0	1	65	16	222

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	13	5	0	1	0	81	5	130
2017	3 to 10 years in the federal public service	22	34	26	12	6	0	0	56	18	367
2017	11 to 20 years in the federal public service	17	40	25	10	6	0	1	58	16	410
2017	More than 20 years in the federal public service	22	36	23	11	7	0	1	59	18	222

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	40	18	4	2	1	0	77	5	131
2017	3 to 10 years in the federal public service	26	34	18	16	6	0	0	60	22	367
2017	11 to 20 years in the federal public service	24	32	24	13	6	0	1	57	19	410
2017	More than 20 years in the federal public service	27	35	19	12	6	0	0	62	19	222

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	41	21	6	0	1	0	72	6	131
2017	3 to 10 years in the federal public service	31	37	18	9	4	0	1	68	13	365
2017	11 to 20 years in the federal public service	28	38	20	9	3	1	1	67	13	410
2017	More than 20 years in the federal public service	25	41	19	9	5	0	1	67	14	221

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	9	3	1	0	87	4	132
2017	3 to 10 years in the federal public service	49	23	16	5	6	1	73	11	367
2017	11 to 20 years in the federal public service	43	22	16	9	9	0	66	18	410
2017	More than 20 years in the federal public service	47	21	14	12	4	1	69	17	222

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	5	1	1	1	1	3	98	2	131
2017	3 to 10 years in the federal public service	81	9	4	2	2	1	1	92	4	366
2017	11 to 20 years in the federal public service	77	12	3	3	2	0	3	91	6	410
2017	More than 20 years in the federal public service	72	12	6	3	4	0	2	86	7	222

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	14	6	1	2	2	91	2	131
2017	3 to 10 years in the federal public service	57	30	9	2	1	1	88	3	365
2017	11 to 20 years in the federal public service	57	29	9	3	2	1	86	5	409
2017	More than 20 years in the federal public service	58	30	6	3	2	1	88	5	222

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	12	5	1	2	2	93	2	132
2017	3 to 10 years in the federal public service	63	22	6	5	3	1	86	7	365
2017	11 to 20 years in the federal public service	59	24	7	4	3	1	85	8	406
2017	More than 20 years in the federal public service	59	22	9	4	4	1	82	8	222

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	4	0	0	1	23	99	1	132
2017	3 to 10 years in the federal public service	61	12	1	1	1	24	96	2	367
2017	11 to 20 years in the federal public service	55	15	5	1	0	24	91	2	408
2017	More than 20 years in the federal public service	49	16	5	2	0	28	89	4	222

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	12	3	1	0	0	4	96	1	131
2017	3 to 10 years in the federal public service	76	14	2	1	1	1	7	96	1	364
2017	11 to 20 years in the federal public service	76	11	3	1	0	0	8	95	2	406
2017	More than 20 years in the federal public service	70	13	6	1	0	0	10	92	2	220

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	9	5	2	2	1	2	90	4	130
2017	3 to 10 years in the federal public service	82	13	1	1	1	0	2	97	2	367
2017	11 to 20 years in the federal public service	86	8	2	1	1	0	3	96	2	410
2017	More than 20 years in the federal public service	82	11	2	0	2	0	3	95	3	222

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	21	10	2	1	0	88	2	131
2017	3 to 10 years in the federal public service	59	28	10	1	1	1	87	3	367
2017	11 to 20 years in the federal public service	53	29	12	2	0	3	85	3	410
2017	More than 20 years in the federal public service	57	28	9	2	1	2	87	3	221

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	51	20	4	1	76	5	132
2017	3 to 10 years in the federal public service	13	42	36	7	2	55	8	367
2017	11 to 20 years in the federal public service	13	35	38	9	4	48	13	410
2017	More than 20 years in the federal public service	15	34	38	9	4	49	13	222

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	8	27	40	24	1	65	8	132
2017	3 to 10 years in the federal public service	3	14	40	30	13	0	44	17	367
2017	11 to 20 years in the federal public service	5	16	43	23	12	0	36	21	410
2017	More than 20 years in the federal public service	8	16	37	25	13	0	38	24	222

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	34	12	4	2	5	81	6	132
2017	3 to 10 years in the federal public service	39	39	13	5	2	1	79	7	367
2017	11 to 20 years in the federal public service	33	41	15	6	2	3	77	8	409
2017	More than 20 years in the federal public service	33	41	15	6	1	3	76	8	222

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	34	6	5	1	4	87	6	132
2017	3 to 10 years in the federal public service	30	45	12	7	5	1	76	12	366
2017	11 to 20 years in the federal public service	22	45	16	10	6	2	67	16	409
2017	More than 20 years in the federal public service	27	40	17	8	6	1	68	15	222

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	132
2017	3 to 10 years in the federal public service	15	85	366
2017	11 to 20 years in the federal public service	15	85	410
2017	More than 20 years in the federal public service	14	86	222
2014	Less than 3 years in the federal public service	7	93	160
2014	3 to 10 years in the federal public service	11	89	519
2014	11 to 20 years in the federal public service	12	88	337
2014	More than 20 years in the federal public service	15	85	259

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	63	38	16
2017	3 to 10 years in the federal public service	66	34	56
2017	11 to 20 years in the federal public service	80	20	61
2017	More than 20 years in the federal public service	75	25	31
2014	Less than 3 years in the federal public service	84	16	11
2014	3 to 10 years in the federal public service	74	26	59
2014	11 to 20 years in the federal public service	85	15	39
2014	More than 20 years in the federal public service	80	20	37

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	40	0	10	0	0	90	10	10
2017	3 to 10 years in the federal public service	59	38	3	0	0	0	97	0	37
2017	11 to 20 years in the federal public service	55	23	4	8	8	2	79	17	49
2017	More than 20 years in the federal public service	47	35	4	9	4	0	82	13	23
2014	3 to 10 years in the federal public service	47	34	12	4	2	0	81	6	44
2014	11 to 20 years in the federal public service	60	20	0	20	0	0	80	20	33
2014	More than 20 years in the federal public service	57	40	3	0	0	0	97	0	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	23	15	2	2	2	2	56	44	132
2017	3 to 10 years in the federal public service	34	32	16	8	4	5	1	36	64	367
2017	11 to 20 years in the federal public service	43	30	13	5	4	3	1	45	55	410
2017	More than 20 years in the federal public service	55	31	7	1	2	3	0	57	43	222

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	56
2017	3 to 10 years in the federal public service	8	221
2017	11 to 20 years in the federal public service	2	210
2017	More than 20 years in the federal public service	0	90

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	56
2017	3 to 10 years in the federal public service	19	221
2017	11 to 20 years in the federal public service	8	210
2017	More than 20 years in the federal public service	8	90

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	56
2017	3 to 10 years in the federal public service	7	221
2017	11 to 20 years in the federal public service	3	210
2017	More than 20 years in the federal public service	5	90

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	56
2017	3 to 10 years in the federal public service	75	221
2017	11 to 20 years in the federal public service	79	210
2017	More than 20 years in the federal public service	72	90

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	56
2017	3 to 10 years in the federal public service	5	221
2017	11 to 20 years in the federal public service	3	210
2017	More than 20 years in the federal public service	0	90

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	56
2017	3 to 10 years in the federal public service	19	221
2017	11 to 20 years in the federal public service	24	210
2017	More than 20 years in the federal public service	25	90

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	31	51	7	4	0	7	55
2017	3 to 10 years in the federal public service	34	50	5	4	2	5	218
2017	11 to 20 years in the federal public service	38	48	9	3	0	0	209
2017	More than 20 years in the federal public service	45	46	5	3	0	1	90

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	5	11	0	5	13	80	13	56
2017	3 to 10 years in the federal public service	28	23	15	9	10	2	13	59	23	222
2017	11 to 20 years in the federal public service	22	23	19	11	10	4	12	53	25	215
2017	More than 20 years in the federal public service	35	23	18	7	4	0	13	66	13	92

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	7	5	4	21	7	43	39	50	56
2017	3 to 10 years in the federal public service	5	9	8	7	14	5	52	34	48	222
2017	11 to 20 years in the federal public service	8	8	13	9	12	6	43	33	41	215
2017	More than 20 years in the federal public service	16	20	15	6	6	1	35	57	19	92

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me