2017 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 43 5 7 0 0 0 89 7 43
2017 EX-02 52 37 7 4 0 0 0 89 4 27
2014 EX 43 46 2 7 2 0 0 89 9 54
2014 EX-02 39 48 3 10 0 0 0 87 10 31
2014 EX-03 50 36 0 7 7 0 0 86 14 14
2011 EX 43 41 4 9 4 0 0 84 13 56
2011 EX-01 31 62 0 8 0 0 0 92 8 13
2011 EX-02 50 27 4 12 8 0 0 77 19 26
2011 EX-03 27 55 9 9 0 0 0 82 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 24 7 10 0 0 0 83 10 43
2017 EX-02 70 15 7 7 0 0 0 85 7 27
2014 EX 76 17 2 6 0 0 0 93 6 54
2014 EX-02 74 19 0 6 0 0 0 94 6 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14
2011 EX 75 14 7 4 0 0 0 89 4 56
2011 EX-01 69 15 8 8 0 0 0 85 8 13
2011 EX-02 81 12 4 4 0 0 0 92 4 26
2011 EX-03 55 27 18 0 0 0 0 82 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 68 14 11 5 2 0 0 82 7 43
2017 EX-02 67 15 11 4 4 0 0 81 7 27
2014 EX 69 19 7 4 2 0 0 87 6 54
2014 EX-02 71 13 10 3 3 0 0 84 6 31
2014 EX-03 64 29 7 0 0 0 0 93 0 14
2011 EX 77 14 2 7 0 0 0 91 7 56
2011 EX-01 85 0 0 15 0 0 0 85 15 13
2011 EX-02 81 15 0 4 0 0 0 96 4 26
2011 EX-03 55 27 9 9 0 0 0 82 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 23 7 19 15 0 0 59 34 43
2017 EX-02 37 26 7 15 15 0 0 63 30 27
2014 EX 44 28 6 19 4 0 0 72 22 54
2014 EX-02 45 26 3 23 3 0 0 71 26 31
2014 EX-03 43 43 0 7 7 0 0 86 14 14
2011 EX 41 29 7 9 14 0 0 70 23 56
2011 EX-01 54 31 8 0 8 0 0 85 8 13
2011 EX-02 31 23 8 15 23 0 0 54 38 26
2011 EX-03 55 27 0 9 9 0 0 82 18 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 31 7 12 0 0 0 81 12 43
2017 EX-02 52 33 4 11 0 0 0 85 11 27
2014 EX 44 39 2 11 4 0 0 83 15 54
2014 EX-02 42 42 0 13 3 0 0 84 16 31
2014 EX-03 36 50 7 7 0 0 0 86 7 14
2011 EX 52 30 11 5 2 0 0 82 7 56
2011 EX-01 62 15 8 8 8 0 0 77 15 13
2011 EX-02 50 38 8 4 0 0 0 88 4 26
2011 EX-03 45 36 9 9 0 0 0 82 9 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 34 5 2 0 0 0 93 2 43
2017 EX-02 67 30 4 0 0 0 0 96 0 27
2014 EX 74 17 2 6 2 0 0 91 7 54
2014 EX-02 68 26 0 3 3 0 0 94 6 31
2014 EX-03 93 0 7 0 0 0 0 93 0 14
2011 EX 75 20 4 2 0 0 0 95 2 55
2011 EX-01 62 31 0 8 0 0 0 92 8 13
2011 EX-02 80 16 4 0 0 0 0 96 0 25
2011 EX-03 64 27 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 29 2 0 0 0 0 98 0 43
2017 EX-02 78 19 4 0 0 0 0 96 0 27
2014 EX 69 26 2 2 2 0 0 94 4 54
2014 EX-02 61 32 3 0 3 0 0 94 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 73 25 2 0 0 0 0 98 0 56
2011 EX-01 69 31 0 0 0 0 0 100 0 13
2011 EX-02 73 27 0 0 0 0 0 100 0 26
2011 EX-03 73 18 9 0 0 0 0 91 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 85 13 2 0 0 0 0 98 0 43
2017 EX-02 89 7 4 0 0 0 0 96 0 27
2014 EX 70 26 2 2 0 0 0 96 2 54
2014 EX-02 71 26 0 3 0 0 0 97 3 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 41 7 7 5 0 0 81 12 43
2017 EX-02 41 44 4 7 4 0 0 85 11 27
2014 EX 43 30 13 9 6 0 0 72 15 54
2014 EX-02 42 29 13 10 6 0 0 71 16 31
2014 EX-03 50 29 7 7 7 0 0 79 14 14
2011 EX 36 34 14 11 5 0 0 70 16 56
2011 EX-01 46 15 8 15 15 0 0 62 31 13
2011 EX-02 27 38 19 15 0 0 0 65 15 26
2011 EX-03 45 27 18 0 9 0 0 73 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 5 11 2 9 0 66 33 33 43
2017 EX-02 11 4 15 0 11 0 59 36 27 27
2014 EX 7 4 6 9 4 0 70 38 44 54
2014 EX-02 0 3 10 10 3 0 74 13 50 31
2014 EX-03 7 7 0 7 0 0 79 67 33 14
2011 EX 7 2 2 4 11 2 73 36 57 56
2011 EX-01 15 0 0 8 23 8 46 33 67 13
2011 EX-02 4 4 0 4 8 0 81 40 60 26
2011 EX-03 9 0 0 0 9 0 82 50 50 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 26 7 2 0 0 0 91 2 43
2017 EX-02 70 19 11 0 0 0 0 89 0 27
2014 EX 61 28 4 6 2 0 0 89 7 54
2014 EX-02 58 32 6 0 3 0 0 90 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14
2011 EX 68 23 2 5 2 0 0 91 7 56
2011 EX-01 54 46 0 0 0 0 0 100 0 13
2011 EX-02 69 23 0 4 4 0 0 92 8 26
2011 EX-03 64 9 9 18 0 0 0 73 18 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 29 9 11 2 0 0 77 14 43
2017 EX-02 56 19 15 11 0 0 0 74 11 27
2014 EX 43 24 11 20 2 0 0 67 22 54
2014 EX-02 35 29 10 26 0 0 0 65 26 31
2014 EX-03 57 7 21 14 0 0 0 64 14 14
2011 EX 29 50 9 5 7 0 0 79 13 56
2011 EX-01 54 38 0 0 8 0 0 92 8 13
2011 EX-02 15 65 8 8 4 0 0 81 12 26
2011 EX-03 27 18 27 9 18 0 0 45 27 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 32 8 12 0 0 0 80 12 43
2017 EX-02 48 33 7 11 0 0 0 81 11 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 77 21 2 0 0 0 0 98 0 43
2017 EX-02 74 22 4 0 0 0 0 96 0 27
2014 EX 81 19 0 0 0 0 0 100 0 54
2014 EX-02 84 16 0 0 0 0 0 100 0 31
2014 EX-03 93 7 0 0 0 0 0 100 0 14
2011 EX 75 21 2 2 0 0 0 96 2 56
2011 EX-01 46 46 0 8 0 0 0 92 8 13
2011 EX-02 96 4 0 0 0 0 0 100 0 26
2011 EX-03 55 36 9 0 0 0 0 91 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 25 16 2 0 0 0 82 2 43
2017 EX-02 59 22 15 4 0 0 0 81 4 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 85 7 8 0 0 0 0 92 0 42
2017 EX-02 89 7 4 0 0 0 0 96 0 27
2014 EX 83 17 0 0 0 0 0 100 0 54
2014 EX-02 77 23 0 0 0 0 0 100 0 31
2014 EX-03 100 0 0 0 0 0 0 100 0 14
2011 EX 86 11 4 0 0 0 0 96 0 56
2011 EX-01 85 15 0 0 0 0 0 100 0 13
2011 EX-02 88 12 0 0 0 0 0 100 0 26
2011 EX-03 73 9 18 0 0 0 0 82 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 29 10 2 0 0 0 87 2 42
2017 EX-02 59 30 11 0 0 0 0 89 0 27
2014 EX 54 39 4 2 2 0 0 93 4 54
2014 EX-02 52 39 6 0 3 0 0 90 3 31
2014 EX-03 64 36 0 0 0 0 0 100 0 14
2011 EX 69 18 7 4 2 0 0 87 5 55
2011 EX-01 77 15 0 8 0 0 0 92 8 13
2011 EX-02 64 20 8 4 4 0 0 84 8 25
2011 EX-03 64 18 18 0 0 0 0 82 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 34 0 2 0 0 0 98 2 42
2017 EX-02 63 33 0 4 0 0 0 96 4 27
2014 EX 61 26 7 4 2 0 0 87 6 54
2014 EX-02 55 32 10 0 3 0 0 87 3 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 21 7 8 0 0 0 85 8 42
2017 EX-02 63 22 7 7 0 0 0 85 7 27
2014 EX 52 30 9 7 2 0 0 81 9 54
2014 EX-02 48 29 13 6 3 0 0 77 10 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14
2011 EX 45 38 9 7 2 0 0 82 9 56
2011 EX-01 38 38 8 15 0 0 0 77 15 13
2011 EX-02 50 35 8 4 4 0 0 85 8 26
2011 EX-03 55 27 18 0 0 0 0 82 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 22 12 3 2 0 0 83 6 42
2017 EX-02 63 19 19 0 0 0 0 81 0 27
2014 EX 59 30 0 4 7 0 0 89 11 54
2014 EX-02 55 35 0 3 6 0 0 90 10 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14
2011 EX 64 27 4 4 2 0 0 91 5 56
2011 EX-01 54 46 0 0 0 0 0 100 0 13
2011 EX-02 73 19 0 4 4 0 0 92 8 26
2011 EX-03 45 27 18 9 0 0 0 73 9 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 37 25 18 10 0 5 44 30 43
2017 EX-02 7 41 26 19 4 0 4 50 23 27
2014 EX 13 20 22 28 17 0 0 33 44 54
2014 EX-02 16 23 16 26 19 0 0 39 45 31
2014 EX-03 14 21 29 21 14 0 0 36 36 14
2011 EX 7 27 21 20 25 0 0 34 45 56
2011 EX-01 15 15 23 15 31 0 0 31 46 13
2011 EX-02 8 38 15 15 23 0 0 46 38 26
2011 EX-03 0 18 18 36 27 0 0 18 64 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 40 27 18 7 0 0 25 47 43
2017 EX-02 4 44 30 11 11 0 0 22 48 27
2014 EX 9 22 48 11 9 0 0 20 31 54
2014 EX-02 10 26 52 6 6 0 0 13 35 31
2014 EX-03 7 21 21 29 21 0 0 50 29 14
2011 EX 15 20 44 18 4 0 0 22 35 55
2011 EX-01 15 31 46 8 0 0 0 8 46 13
2011 EX-02 12 19 38 27 4 0 0 31 31 26
2011 EX-03 30 20 30 10 10 0 0 20 50 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 21 21 26 27 0 0 53 26 43
2017 EX-02 4 26 22 19 30 0 0 48 30 27
2014 EX 2 7 33 37 20 0 0 57 9 54
2014 EX-02 0 10 42 29 19 0 0 48 10 31
2014 EX-03 7 0 21 43 29 0 0 71 7 14
2011 EX 11 5 45 20 20 0 0 39 16 56
2011 EX-01 8 8 38 23 23 0 0 46 15 13
2011 EX-02 8 8 46 23 15 0 0 38 15 26
2011 EX-03 27 0 36 9 27 0 0 36 27 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 33 7 29 14 0 2 44 49 42
2017 EX-02 19 33 4 26 15 0 4 42 54 27
2014 EX 15 19 43 15 9 0 0 24 33 54
2014 EX-02 16 26 35 10 13 0 0 23 42 31
2014 EX-03 14 14 43 21 7 0 0 29 29 14
2011 EX 18 34 30 7 11 0 0 18 52 56
2011 EX-01 15 38 31 8 8 0 0 15 54 13
2011 EX-02 19 23 38 8 12 0 0 19 42 26
2011 EX-03 27 36 9 9 18 0 0 27 64 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 21 32 27 9 2 0 37 30 43
2017 EX-02 7 19 33 26 11 4 0 38 27 27
2014 EX 7 22 43 24 4 0 0 28 30 54
2014 EX-02 6 26 39 26 3 0 0 29 32 31
2014 EX-03 7 21 36 29 7 0 0 36 29 14
2011 EX 13 30 32 20 5 0 0 25 43 56
2011 EX-01 23 38 31 8 0 0 0 8 62 13
2011 EX-02 4 23 35 31 8 0 0 38 27 26
2011 EX-03 18 36 27 9 9 0 0 18 55 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 15 15 53 14 5 0 0 18 29 43
2017 EX-02 19 11 52 11 7 0 0 19 30 27
2014 EX 26 31 26 11 6 0 0 17 57 54
2014 EX-02 26 39 26 10 0 0 0 10 65 31
2014 EX-03 36 7 29 14 14 0 0 29 43 14
2011 EX 27 27 33 7 4 2 0 11 56 55
2011 EX-01 25 50 17 0 0 8 0 0 82 12
2011 EX-02 27 19 38 8 8 0 0 15 46 26
2011 EX-03 36 18 36 9 0 0 0 9 55 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 11 34 33 11 0 0 44 21 43
2017 EX-02 11 15 33 26 15 0 0 41 26 27
2014 EX 0 11 30 43 15 0 2 58 11 54
2014 EX-02 0 6 35 39 16 0 3 57 7 31
2014 EX-03 0 7 14 57 21 0 0 79 7 14
2011 EX 4 23 36 30 7 0 0 38 27 56
2011 EX-01 8 8 54 23 8 0 0 31 15 13
2011 EX-02 0 19 42 35 4 0 0 38 19 26
2011 EX-03 9 36 18 18 18 0 0 36 45 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 35 25 21 7 0 2 28 46 43
2017 EX-02 7 41 19 19 11 0 4 31 50 27
2014 EX 13 35 35 13 4 0 0 17 48 54
2014 EX-02 13 48 26 10 3 0 0 13 61 31
2014 EX-03 21 0 57 14 7 0 0 21 21 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 11 7 11 0 0 0 82 11 43
2017 EX-02 67 15 7 11 0 0 0 81 11 27
2014 EX 81 15 0 2 2 0 0 96 4 54
2014 EX-02 81 16 0 3 0 0 0 97 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 76 17 6 2 0 0 0 93 2 54
2011 EX-01 85 8 0 8 0 0 0 92 8 13
2011 EX-02 83 8 8 0 0 0 0 92 0 24
2011 EX-03 55 36 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 35 7 5 5 0 2 83 10 43
2017 EX-02 41 37 7 7 4 0 4 81 12 27
2014 EX 48 35 7 7 0 0 2 85 8 54
2014 EX-02 42 35 13 6 0 0 3 80 7 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 25 5 2 0 0 0 92 2 43
2017 EX-02 67 26 4 4 0 0 0 93 4 27
2014 EX 67 30 0 2 2 0 0 96 4 54
2014 EX-02 65 32 0 0 3 0 0 97 3 31
2014 EX-03 79 14 0 7 0 0 0 93 7 14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 43 2 0 0 0 0 98 0 43
2017 EX-02 44 52 4 0 0 0 0 96 0 27
2014 EX 52 41 4 2 2 0 0 93 4 54
2014 EX-02 48 45 3 0 3 0 0 94 3 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14
2011 EX 54 32 7 7 0 0 0 86 7 56
2011 EX-01 69 23 0 8 0 0 0 92 8 13
2011 EX-02 54 31 12 4 0 0 0 85 4 26
2011 EX-03 45 36 0 18 0 0 0 82 18 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 38 5 0 2 0 0 93 2 43
2017 EX-02 52 37 7 0 4 0 0 89 4 27
2014 EX 61 35 2 2 0 0 0 96 2 54
2014 EX-02 58 39 3 0 0 0 0 97 0 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14
2011 EX 61 25 9 4 2 0 0 86 5 56
2011 EX-01 62 31 0 8 0 0 0 92 8 13
2011 EX-02 69 15 12 0 4 0 0 85 4 26
2011 EX-03 55 18 18 9 0 0 0 73 9 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 55 7 23 3 0 0 66 27 42
2017 EX-02 8 46 8 38 0 0 0 54 38 26
2014 EX 20 43 13 20 4 0 0 63 24 54
2014 EX-02 19 39 16 23 3 0 0 58 26 31
2014 EX-03 29 43 7 14 7 0 0 71 21 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 35 2 2 0 0 0 95 2 43
2017 EX-02 63 30 4 4 0 0 0 93 4 27
2014 EX 50 41 6 4 0 0 0 91 4 54
2014 EX-02 48 39 6 6 0 0 0 87 6 31
2014 EX-03 71 29 0 0 0 0 0 100 0 14
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 28 7 15 2 0 0 76 17 43
2017 EX-02 59 19 7 15 0 0 0 78 15 27
2014 EX 35 43 6 13 4 0 0 78 17 54
2014 EX-02 23 55 3 13 6 0 0 77 19 31
2014 EX-03 57 21 14 7 0 0 0 79 7 14
2011 EX 34 41 11 7 5 2 0 76 13 56
2011 EX-01 77 15 0 8 0 0 0 92 8 13
2011 EX-02 15 58 15 12 0 0 0 73 12 26
2011 EX-03 45 18 0 0 27 9 0 70 30 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 26 10 2 5 0 0 83 7 43
2017 EX-02 59 26 4 4 7 0 0 85 11 27
2014 EX 46 28 15 7 2 2 0 75 9 54
2014 EX-02 45 29 16 10 0 0 0 74 10 31
2014 EX-03 57 21 7 7 0 7 0 85 8 14
2011 EX 57 20 9 13 2 0 0 77 14 56
2011 EX-01 77 8 0 15 0 0 0 85 15 13
2011 EX-02 50 23 12 15 0 0 0 73 15 26
2011 EX-03 55 18 9 9 9 0 0 73 18 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 18 8 9 2 0 0 81 11 43
2017 EX-02 59 22 7 7 4 0 0 81 11 27
2014 EX 52 30 7 6 6 0 0 81 11 54
2014 EX-02 48 29 10 6 6 0 0 77 13 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14
2011 EX 54 23 5 13 5 0 0 77 18 56
2011 EX-01 85 8 0 0 8 0 0 92 8 13
2011 EX-02 38 27 12 19 4 0 0 65 23 26
2011 EX-03 45 36 0 9 9 0 0 82 18 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 79 11 5 5 0 0 0 91 5 43
2017 EX-02 85 11 4 0 0 0 0 96 0 27
2014 EX 81 7 6 6 0 0 0 89 6 54
2014 EX-02 84 3 6 6 0 0 0 87 6 31
2014 EX-03 86 7 7 0 0 0 0 93 0 14
2011 EX 84 7 7 0 2 0 0 91 2 56
2011 EX-01 100 0 0 0 0 0 0 100 0 13
2011 EX-02 85 0 12 0 4 0 0 85 4 26
2011 EX-03 73 18 9 0 0 0 0 91 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 19 7 5 0 0 24 85 6 43
2017 EX-02 56 19 7 7 0 0 11 83 8 27
2014 EX 46 19 4 6 2 0 24 85 10 54
2014 EX-02 45 19 3 10 3 0 19 80 16 31
2014 EX-03 50 7 0 0 0 0 43 100 0 14
2011 EX 45 16 13 4 4 0 20 76 9 56
2011 EX-01 54 0 15 8 15 0 8 58 25 13
2011 EX-02 42 19 8 4 0 0 27 84 5 26
2011 EX-03 27 27 18 0 0 0 27 75 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 21 0 9 0 0 0 91 9 43
2017 EX-02 70 19 0 11 0 0 0 89 11 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 75 16 2 2 5 0 0 91 7 43
2017 EX-02 78 7 4 4 7 0 0 85 11 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 22 7 5 2 0 0 86 7 42
2017 EX-02 65 19 4 8 4 0 0 85 12 26
2014 EX 54 20 13 9 4 0 0 74 13 54
2014 EX-02 48 26 10 10 6 0 0 74 16 31
2014 EX-03 57 14 21 7 0 0 0 71 7 14
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 45 5 11 0 0 0 84 11 40
2017 EX-02 40 40 8 12 0 0 0 80 12 25
2014 EX 45 28 8 17 0 2 0 75 17 53
2014 EX-02 39 35 13 13 0 0 0 74 13 31
2014 EX-03 50 21 0 21 0 7 0 77 23 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 43 0 11 2 0 0 86 14 43
2017 EX-02 41 37 0 19 4 0 0 78 22 27
2014 EX 37 43 11 6 4 0 0 80 9 54
2014 EX-02 26 48 16 6 3 0 0 74 10 31
2014 EX-03 57 36 7 0 0 0 0 93 0 14
2011 EX 23 45 14 11 7 0 0 68 18 56
2011 EX-01 31 31 8 15 15 0 0 62 31 13
2011 EX-02 15 62 4 12 8 0 0 77 19 26
2011 EX-03 27 27 36 9 0 0 0 55 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 40 7 2 2 0 0 89 5 43
2017 EX-02 37 44 11 4 4 0 0 81 7 27
2014 EX 37 46 6 7 4 0 0 83 11 54
2014 EX-02 26 58 6 6 3 0 0 84 10 31
2014 EX-03 57 29 7 7 0 0 0 86 7 14
2011 EX 29 36 18 13 5 0 0 64 18 56
2011 EX-01 23 31 23 15 8 0 0 54 23 13
2011 EX-02 31 42 12 8 8 0 0 73 15 26
2011 EX-03 18 45 9 27 0 0 0 64 27 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 24 37 9 26 5 0 0 60 31 43
2017 EX-02 15 33 15 30 7 0 0 48 37 27
2014 EX 24 35 22 15 4 0 0 59 19 54
2014 EX-02 16 42 19 19 3 0 0 58 23 31
2014 EX-03 36 21 36 7 0 0 0 57 7 14
2011 EX 9 46 11 29 5 0 0 55 34 56
2011 EX-01 8 23 23 38 8 0 0 31 46 13
2011 EX-02 12 50 4 27 8 0 0 62 35 26
2011 EX-03 0 55 18 27 0 0 0 55 27 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 37 17 5 5 0 0 73 10 43
2017 EX-02 30 41 22 0 7 0 0 70 7 27
2014 EX 43 31 15 6 6 0 0 74 11 54
2014 EX-02 35 32 16 10 6 0 0 68 16 31
2014 EX-03 57 29 14 0 0 0 0 86 0 14
2011 EX 23 43 14 11 7 2 0 67 18 56
2011 EX-01 23 31 15 23 8 0 0 54 31 13
2011 EX-02 12 58 15 8 8 0 0 69 15 26
2011 EX-03 27 27 18 9 9 9 0 60 20 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 52 14 9 5 0 0 73 14 43
2017 EX-02 22 37 19 15 7 0 0 59 22 27
2014 EX 26 35 17 17 6 0 0 61 22 54
2014 EX-02 23 26 23 23 6 0 0 48 29 31
2014 EX-03 21 50 14 14 0 0 0 71 14 14
2011 EX 7 45 9 32 7 0 0 52 39 56
2011 EX-01 0 77 0 15 8 0 0 77 23 13
2011 EX-02 12 31 12 35 12 0 0 42 46 26
2011 EX-03 0 45 18 36 0 0 0 45 36 11
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 40 9 5 0 0 0 86 5 43
2017 EX-02 41 37 15 7 0 0 0 78 7 27
2014 EX 39 44 7 9 0 0 0 83 9 54
2014 EX-02 32 52 6 10 0 0 0 84 10 31
2014 EX-03 50 36 14 0 0 0 0 86 0 14
2011 EX 36 45 2 14 4 0 0 80 18 56
2011 EX-01 23 54 0 15 8 0 0 77 23 13
2011 EX-02 35 50 0 12 4 0 0 85 15 26
2011 EX-03 36 27 9 27 0 0 0 64 27 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 86 14 0 0 0 0 0 100 0 43
2017 EX-02 85 15 0 0 0 0 0 100 0 27
2014 EX 78 17 6 0 0 0 0 94 0 54
2014 EX-02 74 23 3 0 0 0 0 97 0 31
2014 EX-03 86 7 7 0 0 0 0 93 0 14
2011 EX 66 29 4 0 2 0 0 95 2 56
2011 EX-01 54 31 8 0 8 0 0 85 8 13
2011 EX-02 77 19 4 0 0 0 0 96 0 26
2011 EX-03 45 55 0 0 0 0 0 100 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 83 12 5 0 0 0 0 95 0 43
2017 EX-02 81 11 7 0 0 0 0 93 0 27
2014 EX 74 20 2 2 2 0 0 94 4 54
2014 EX-02 71 23 3 0 3 0 0 94 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 63 29 5 4 0 0 0 91 4 56
2011 EX-01 54 31 15 0 0 0 0 85 0 13
2011 EX-02 73 19 4 4 0 0 0 92 4 26
2011 EX-03 45 45 0 9 0 0 0 91 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 23 0 2 0 2 0 98 2 43
2017 EX-02 63 30 0 4 0 4 0 96 4 27
2014 EX 65 28 6 2 0 0 0 93 2 54
2014 EX-02 61 35 3 0 0 0 0 97 0 31
2014 EX-03 79 14 7 0 0 0 0 93 0 14
2011 EX 36 43 14 7 0 0 0 79 7 56
2011 EX-01 31 46 23 0 0 0 0 77 0 13
2011 EX-02 38 38 8 15 0 0 0 77 15 26
2011 EX-03 27 55 18 0 0 0 0 82 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 17 11 14 2 7 15 65 20 43
2017 EX-02 30 15 11 22 4 7 11 55 32 27
2014 EX 41 22 11 9 2 7 7 74 13 54
2014 EX-02 35 23 16 10 0 3 13 69 12 31
2014 EX-03 43 36 7 0 0 14 0 92 0 14
2011 EX 11 30 21 13 4 2 20 52 20 56
2011 EX-01 23 15 15 15 15 8 8 45 36 13
2011 EX-02 12 23 31 12 0 0 23 45 15 26
2011 EX-03 0 45 9 9 0 0 36 71 14 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 21 10 7 5 0 0 79 11 43
2017 EX-02 67 11 11 7 4 0 0 78 11 27
2014 EX 65 19 7 6 4 0 0 83 9 54
2014 EX-02 61 16 13 3 6 0 0 77 10 31
2014 EX-03 64 29 0 7 0 0 0 93 7 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 28 10 2 0 0 0 88 2 43
2017 EX-02 67 22 7 4 0 0 0 89 4 27
2014 EX 70 19 4 4 2 2 0 91 6 54
2014 EX-02 68 19 3 6 3 0 0 87 10 31
2014 EX-03 57 29 7 0 0 7 0 92 0 14
2011 EX 75 16 4 5 0 0 0 91 5 56
2011 EX-01 85 8 0 8 0 0 0 92 8 13
2011 EX-02 81 8 4 8 0 0 0 88 8 26
2011 EX-03 73 18 9 0 0 0 0 91 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 54 7 5 0 0 0 89 5 43
2017 EX-02 41 41 11 7 0 0 0 81 7 27
2014 EX 41 39 9 7 2 2 0 81 9 54
2014 EX-02 39 39 10 10 0 3 0 80 10 31
2014 EX-03 36 50 14 0 0 0 0 86 0 14
2011 EX 41 39 4 13 4 0 0 80 16 56
2011 EX-01 54 8 0 23 15 0 0 62 38 13
2011 EX-02 38 42 8 12 0 0 0 81 12 26
2011 EX-03 36 55 0 9 0 0 0 91 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 27 12 7 2 0 2 78 10 42
2017 EX-02 56 19 15 7 4 0 0 74 11 27
2014 EX 44 28 6 6 13 2 2 75 19 54
2014 EX-02 42 29 10 6 10 3 0 73 17 31
2014 EX-03 50 29 0 0 14 0 7 85 15 14
2011 EX 36 33 9 5 11 0 5 73 17 55
2011 EX-01 25 42 8 8 8 0 8 73 18 12
2011 EX-02 42 35 15 0 4 0 4 80 4 26
2011 EX-03 36 18 0 0 36 0 9 60 40 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 31 12 0 0 0 0 88 0 42
2017 EX-02 52 30 19 0 0 0 0 81 0 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 26 5 0 0 0 0 95 0 43
2017 EX-02 67 30 4 0 0 0 0 96 0 27
2014 EX 63 26 4 4 4 0 0 89 7 54
2014 EX-02 58 29 6 0 6 0 0 87 6 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 34 0 0 0 0 0 100 0 43
2017 EX-02 56 44 0 0 0 0 0 100 0 27
2014 EX 65 28 2 0 6 0 0 93 6 54
2014 EX-02 61 35 0 0 3 0 0 97 3 31
2014 EX-03 86 14 0 0 0 0 0 100 0 14
2011 EX 45 36 7 9 4 0 0 80 13 56
2011 EX-01 46 38 0 8 8 0 0 85 15 13
2011 EX-02 38 42 8 8 4 0 0 81 12 26
2011 EX-03 55 9 18 18 0 0 0 64 18 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 19 2 5 0 0 0 93 5 43
2017 EX-02 70 19 4 7 0 0 0 89 7 27
2014 EX 65 24 9 2 0 0 0 89 2 54
2014 EX-02 65 23 13 0 0 0 0 87 0 31
2014 EX-03 71 21 7 0 0 0 0 93 0 14
2011 EX 61 25 9 4 2 0 0 86 5 56
2011 EX-01 62 15 8 8 8 0 0 77 15 13
2011 EX-02 65 31 4 0 0 0 0 96 0 26
2011 EX-03 55 9 27 9 0 0 0 64 9 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 21 2 0 2 0 0 95 2 43
2017 EX-02 67 26 4 0 4 0 0 93 4 27
2014 EX 57 22 13 6 2 0 0 80 7 54
2014 EX-02 58 19 19 0 3 0 0 77 3 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14
2011 EX 54 23 18 2 4 0 0 77 5 56
2011 EX-01 38 23 31 0 8 0 0 62 8 13
2011 EX-02 58 27 12 0 4 0 0 85 4 26
2011 EX-03 36 27 27 9 0 0 0 64 9 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 69 23 5 0 2 0 0 92 2 43
2017 EX-02 63 30 4 0 4 0 0 93 4 27
2014 EX 52 30 7 9 2 0 0 81 11 54
2014 EX-02 48 32 10 6 3 0 0 81 10 31
2014 EX-03 57 36 0 7 0 0 0 93 7 14
2011 EX 48 30 13 5 4 0 0 79 9 56
2011 EX-01 38 23 31 8 0 0 0 62 8 13
2011 EX-02 50 38 8 0 4 0 0 88 4 26
2011 EX-03 36 27 9 18 9 0 0 64 27 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 27 5 2 5 0 0 88 7 43
2017 EX-02 56 30 4 4 7 0 0 85 11 27
2014 EX 58 17 8 8 9 0 0 75 17 53
2014 EX-02 57 20 10 3 10 0 0 77 13 30
2014 EX-03 71 14 0 7 7 0 0 86 14 14
2011 EX 51 20 16 5 7 0 0 71 13 55
2011 EX-01 31 46 15 8 0 0 0 77 8 13
2011 EX-02 54 15 19 8 4 0 0 69 12 26
2011 EX-03 50 10 10 0 30 0 0 60 30 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 33 37 31 43
2017 EX-02 30 37 33 27
2014 EX 51 25 25 53
2014 EX-02 47 23 30 30
2014 EX-03 50 36 14 14
2011 EX 38 45 18 56
2011 EX-01 46 31 23 13
2011 EX-02 23 54 23 26
2011 EX-03 64 27 9 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 28 44 14 14 0 0 14
2014 EX 19 41 30 11 9999 0 27
2014 EX-02 7 64 21 7 9999 0 14
2011 EX 24 33 33 5 9999 5 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 17 83 43
2017 EX-02 22 78 27
2014 EX 11 89 54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 38 5 14 5 9 0 75 20 43
2017 EX-02 30 26 4 22 7 11 0 63 33 27
2014 EX 37 35 9 6 2 11 0 81 8 54
2014 EX-02 32 39 13 3 0 13 0 81 4 31
2014 EX-03 43 36 7 7 0 7 0 85 8 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 33 10 2 5 2 0 83 7 43
2017 EX-02 48 33 4 4 7 4 0 85 12 27
2014 EX 56 26 7 4 2 6 0 86 6 54
2014 EX-02 52 32 6 6 0 3 0 87 7 31
2014 EX-03 57 29 7 0 0 7 0 92 0 14
2011 EX 36 39 20 5 0 0 0 75 5 56
2011 EX-01 46 38 15 0 0 0 0 85 0 13
2011 EX-02 31 38 23 8 0 0 0 69 8 26
2011 EX-03 18 45 27 9 0 0 0 64 9 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 20 7 0 0 0 39 89 0 43
2017 EX-02 37 19 4 0 0 0 41 94 0 27
2014 EX 37 17 2 0 0 0 44 97 0 54
2014 EX-02 42 13 3 0 0 0 42 94 0 31
2014 EX-03 21 21 0 0 0 0 57 100 0 14
2011 EX 30 32 4 2 0 0 32 92 3 56
2011 EX-01 38 46 0 8 0 0 8 92 8 13
2011 EX-02 35 27 4 0 0 0 35 94 0 26
2011 EX-03 0 36 0 0 0 0 64 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 31 9 10 2 2 14 74 15 42
2017 EX-02 26 33 7 7 4 4 19 76 14 27
2014 EX 28 30 11 11 4 4 13 69 18 54
2014 EX-02 26 29 10 13 3 3 16 68 20 31
2014 EX-03 36 29 7 14 7 0 7 69 23 14
2011 EX 27 36 14 11 2 5 5 70 14 56
2011 EX-01 31 23 23 0 8 15 0 64 9 13
2011 EX-02 19 35 15 19 0 4 8 61 22 26
2011 EX-03 36 45 0 9 0 0 9 90 10 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 8 5 0 0 2 43 92 0 43
2017 EX-02 41 7 0 0 0 4 48 100 0 27
2014 EX 44 11 0 0 0 0 44 100 0 54
2014 EX-02 42 10 0 0 0 0 48 100 0 31
2014 EX-03 43 14 0 0 0 0 43 100 0 14
2011 EX 34 18 4 0 0 0 45 94 0 56
2011 EX-01 46 8 15 0 0 0 31 78 0 13
2011 EX-02 27 23 0 0 0 0 50 100 0 26
2011 EX-03 36 9 0 0 0 0 55 100 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 15 2 0 0 0 27 97 0 43
2017 EX-02 52 15 0 0 0 0 33 100 0 27
2014 EX 46 11 4 0 0 0 39 94 0 54
2014 EX-02 45 10 3 0 0 0 42 94 0 31
2014 EX-03 50 14 0 0 0 0 36 100 0 14
2011 EX 39 23 4 0 0 0 34 95 0 56
2011 EX-01 38 23 15 0 0 0 23 80 0 13
2011 EX-02 42 19 0 0 0 0 38 100 0 26
2011 EX-03 36 27 0 0 0 0 36 100 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 0 100 43
2017 EX-02 0 100 27
2014 EX 0 100 54
2014 EX-02 0 100 31
2014 EX-03 0 100 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 35 2 2 0 21 0 94 3 43
2017 EX-02 37 33 4 4 0 22 0 90 5 27
2014 EX 46 20 9 0 0 24 0 88 0 54
2014 EX-02 35 26 13 0 0 26 0 83 0 31
2014 EX-03 64 14 0 0 0 21 0 100 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 28 7 0 0 0 0 93 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27
2014 EX 59 26 7 0 2 6 0 90 2 54
2014 EX-02 52 32 10 0 3 3 0 87 3 31
2014 EX-03 79 21 0 0 0 0 0 100 0 14
2011 EX 36 45 18 0 0 2 0 82 0 56
2011 EX-01 23 54 15 0 0 8 0 83 0 13
2011 EX-02 38 42 19 0 0 0 0 81 0 26
2011 EX-03 27 55 18 0 0 0 0 82 0 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 19 9 2 5 0 2 84 7 43
2017 EX-02 67 15 7 4 4 0 4 85 8 27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 27 25 27 11 0 2 35 39 43
2017 EX-02 11 26 19 26 15 0 4 38 42 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 32 25 22 5 0 2 47 27 43
2017 EX-02 15 33 19 22 7 0 4 50 31 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 9 44 16 19 0 2 19 36 43
2017 EX-02 11 7 33 19 26 0 4 19 46 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 18 44 10 7 0 5 36 18 43
2017 EX-02 22 19 33 11 7 0 7 44 20 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 27 37 18 7 0 0 39 25 43
2017 EX-02 15 19 48 7 11 0 0 33 19 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 35 23 12 2 0 2 62 15 43
2017 EX-02 19 33 30 15 0 0 4 54 15 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 14 39 26 9 10 0 2 54 20 43
2017 EX-02 15 33 26 15 7 0 4 50 23 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 26 18 12 5 0 2 64 17 43
2017 EX-02 33 26 22 11 4 0 4 62 15 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 35 21 9 8 0 2 62 17 43
2017 EX-02 30 30 22 7 7 0 4 62 15 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 26 19 9 2 0 0 69 11 43
2017 EX-02 52 22 19 4 4 0 0 74 7 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 84 7 2 2 5 0 0 91 7 43
2017 EX-02 74 11 4 4 7 0 0 85 11 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 31 5 0 0 0 0 95 0 43
2017 EX-02 63 30 7 0 0 0 0 93 0 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 72 14 9 2 2 0 0 86 5 42
2017 EX-02 69 12 12 4 4 0 0 81 8 26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 23 11 5 2 0 0 81 8 43
2017 EX-02 56 26 11 4 4 0 0 81 7 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 22 2 0 0 0 2 98 0 43
2017 EX-02 78 15 4 0 0 0 4 96 0 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 93 5 0 0 2 0 0 98 2 43
2017 EX-02 89 7 0 0 4 0 0 96 4 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 28 5 2 0 0 0 93 2 43
2017 EX-02 67 22 7 4 0 0 0 89 4 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 18 57 10 5 0 0 27 15 43
2017 EX-02 11 19 56 11 4 0 0 30 15 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 18 53 18 7 0 0 25 22 43
2017 EX-02 7 15 52 19 7 0 0 26 22 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 35 11 2 0 0 0 86 2 43
2017 EX-02 44 33 19 4 0 0 0 78 4 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 47 10 11 5 0 0 74 16 43
2017 EX-02 22 41 11 19 7 0 0 63 26 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 27 9 5 2 5 0 54 46 43
2017 EX-02 59 22 11 0 0 7 0 64 36 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 0 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 5 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 11 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 32 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 0 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 63 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 28 50 22 0 0 0 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 16 26 11 0 0 11 59 12 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 5 21 0 11 5 53 25 25 19
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