2017 Public Service Employee Survey Results for Parks Canada by Question 99. Are you currently a shift worker?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 33 52 5 8 2 0 0 84 10 993
2017 Non-shift worker 34 49 4 10 3 0 0 82 14 3094
2014 Shift worker 29 50 5 11 5 0 0 79 16 707
2014 Non-shift worker 29 52 4 12 3 0 0 81 15 2640
2011 Shift worker 19 52 6 16 8 0 0 71 24 700
2011 Non-shift worker 32 47 4 12 4 0 0 79 16 3149

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 71 21 3 3 1 0 1 92 4 994
2017 Non-shift worker 73 19 4 3 1 1 1 93 3 3091
2014 Shift worker 71 21 4 2 1 0 1 92 4 708
2014 Non-shift worker 70 21 4 2 1 1 1 93 3 2641
2011 Shift worker 61 25 6 3 2 0 2 88 6 699
2011 Non-shift worker 71 20 4 2 1 1 2 93 4 3149

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 72 17 3 4 2 0 1 91 6 993
2017 Non-shift worker 72 17 4 4 2 0 1 90 6 3093
2014 Shift worker 72 15 4 5 2 0 2 89 7 707
2014 Non-shift worker 68 20 4 4 2 0 2 90 6 2642
2011 Shift worker 67 16 4 4 3 1 4 88 7 700
2011 Non-shift worker 69 17 4 5 2 0 3 89 7 3150

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 39 38 7 10 5 0 0 77 16 994
2017 Non-shift worker 43 34 6 12 5 0 0 77 17 3090
2014 Shift worker 41 32 8 14 5 0 0 73 19 707
2014 Non-shift worker 43 34 6 11 5 0 0 77 17 2642
2011 Shift worker 28 37 9 15 10 0 1 66 25 700
2011 Non-shift worker 41 36 7 9 6 0 1 78 15 3147

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 29 38 12 15 6 0 0 67 21 993
2017 Non-shift worker 27 40 11 16 7 0 0 67 23 3093
2014 Shift worker 22 45 9 19 4 0 0 67 24 707
2014 Non-shift worker 22 38 13 18 8 0 0 61 27 2642
2011 Shift worker 23 38 13 15 9 0 1 62 24 699
2011 Non-shift worker 25 40 13 15 7 0 0 65 22 3145

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 48 36 8 5 3 0 0 84 8 994
2017 Non-shift worker 52 34 8 5 2 0 0 86 6 3089
2014 Shift worker 49 36 8 4 3 0 0 85 7 708
2014 Non-shift worker 50 36 7 5 2 0 0 86 6 2641
2011 Shift worker 46 34 10 6 4 0 0 80 10 699
2011 Non-shift worker 53 33 7 5 2 0 0 86 7 3149

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 54 33 6 4 2 0 0 87 7 993
2017 Non-shift worker 55 34 5 4 2 0 0 89 6 3088
2014 Shift worker 51 33 8 6 2 0 0 84 7 708
2014 Non-shift worker 55 33 6 5 2 0 0 88 6 2642
2011 Shift worker 47 37 6 5 4 1 0 85 9 700
2011 Non-shift worker 54 35 5 4 2 0 0 89 5 3147

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 36 8 8 4 0 0 80 11 990
2017 Non-shift worker 50 36 5 6 2 0 0 86 9 3082
2014 Shift worker 43 39 7 9 2 0 0 82 11 707
2014 Non-shift worker 45 39 6 6 3 0 0 85 9 2644

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 39 32 12 10 7 0 1 71 17 994
2017 Non-shift worker 42 33 10 9 5 0 0 76 14 3086
2014 Shift worker 36 33 12 11 4 1 3 71 16 708
2014 Non-shift worker 38 33 12 10 5 0 1 73 15 2643
2011 Shift worker 29 36 11 13 9 0 1 66 23 699
2011 Non-shift worker 38 37 10 8 5 1 0 76 13 3151

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 36 27 11 11 9 2 5 68 21 993
2017 Non-shift worker 35 26 11 11 10 1 6 66 23 3088
2014 Shift worker 36 28 9 14 9 1 3 66 24 708
2014 Non-shift worker 34 29 8 13 10 1 5 67 24 2643
2011 Shift worker 34 28 7 14 13 1 3 65 28 699
2011 Non-shift worker 34 26 8 13 13 1 5 64 28 3148

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 41 40 9 6 4 0 0 82 10 993
2017 Non-shift worker 41 43 7 6 3 0 0 84 8 3091
2014 Shift worker 39 42 10 6 2 0 0 82 8 707
2014 Non-shift worker 39 44 8 6 3 0 0 83 9 2643
2011 Shift worker 38 40 9 7 5 0 0 78 12 700
2011 Non-shift worker 44 38 8 7 3 0 0 82 10 3147

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 31 34 14 13 8 0 0 65 21 992
2017 Non-shift worker 29 38 13 12 7 0 0 67 20 3089
2014 Shift worker 26 34 14 17 8 0 0 61 25 707
2014 Non-shift worker 26 39 13 15 7 0 0 65 22 2643
2011 Shift worker 19 35 15 17 13 1 0 54 30 699
2011 Non-shift worker 23 38 14 15 9 0 0 62 24 3151

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 32 43 12 9 4 0 0 75 13 991
2017 Non-shift worker 29 43 11 12 6 0 0 72 18 3089

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 38 9 5 3 1 0 82 9 989
2017 Non-shift worker 43 39 9 6 3 0 0 83 8 3088
2014 Shift worker 40 37 11 8 3 1 0 78 11 704
2014 Non-shift worker 43 38 10 5 2 1 0 82 7 2640
2011 Shift worker 34 37 12 8 6 2 1 73 14 699
2011 Non-shift worker 41 40 9 6 3 1 0 82 8 3145

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 32 36 13 11 7 0 0 68 19 992
2017 Non-shift worker 33 37 13 10 7 0 0 70 17 3088

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 57 32 7 3 1 0 0 88 4 990
2017 Non-shift worker 59 32 6 2 1 0 0 91 3 3086
2014 Shift worker 65 28 4 2 1 0 0 94 2 708
2014 Non-shift worker 67 26 5 2 0 0 0 93 2 2639
2011 Shift worker 64 27 5 1 2 0 1 91 3 699
2011 Non-shift worker 67 25 6 2 1 0 0 92 2 3149

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 25 41 11 15 7 0 0 67 22 990
2017 Non-shift worker 32 42 9 11 5 0 0 74 17 3084
2014 Shift worker 19 40 15 14 11 1 0 60 25 705
2014 Non-shift worker 25 44 11 12 7 0 0 69 19 2643
2011 Shift worker 21 39 11 14 14 0 0 61 28 698
2011 Non-shift worker 31 41 10 12 7 0 0 71 19 3150

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 34 36 13 11 6 0 0 70 17 991
2017 Non-shift worker 38 36 12 9 5 0 0 74 14 3082
2014 Shift worker 31 34 13 15 6 0 0 65 21 707
2014 Non-shift worker 33 39 12 10 5 0 0 73 15 2642

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 35 39 13 9 4 0 0 75 12 991
2017 Non-shift worker 34 40 12 9 5 0 0 74 14 3082
2014 Shift worker 32 41 12 10 4 0 0 73 15 706
2014 Non-shift worker 31 40 15 9 4 0 1 71 14 2643
2011 Shift worker 31 38 12 11 8 0 0 69 19 699
2011 Non-shift worker 33 41 12 9 4 0 0 75 12 3145

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 51 35 7 4 2 0 0 86 6 990
2017 Non-shift worker 50 36 7 4 2 0 0 87 6 3079
2014 Shift worker 50 40 7 3 1 0 0 89 4 706
2014 Non-shift worker 50 35 9 4 1 0 0 86 5 2642
2011 Shift worker 49 36 9 4 3 1 0 85 6 700
2011 Non-shift worker 51 37 6 4 1 0 0 88 5 3152

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 45 32 14 5 2 0 2 79 7 994
2017 Non-shift worker 34 34 17 8 5 0 1 69 14 3092
2014 Shift worker 45 30 14 6 3 0 1 76 10 707
2014 Non-shift worker 29 33 21 10 5 0 1 63 15 2642
2011 Shift worker 33 34 17 9 5 0 1 68 14 697
2011 Non-shift worker 29 32 22 11 6 0 1 61 17 3145

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 6 18 33 21 15 2 4 38 26 986
2017 Non-shift worker 9 24 37 18 9 0 3 28 34 3078
2014 Shift worker 7 23 35 22 8 2 3 32 31 704
2014 Non-shift worker 11 29 34 16 7 1 1 24 41 2631
2011 Shift worker 11 29 31 17 7 2 3 26 41 696
2011 Non-shift worker 12 29 37 15 6 1 2 21 42 3136

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 8 16 27 20 21 4 4 44 26 980
2017 Non-shift worker 9 19 28 21 17 2 3 41 29 3076
2014 Shift worker 13 22 27 19 14 2 3 34 37 707
2014 Non-shift worker 12 24 31 18 12 2 2 31 37 2630
2011 Shift worker 17 24 27 16 10 3 3 27 44 694
2011 Non-shift worker 13 22 28 20 11 2 3 33 38 3132

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 12 23 25 15 14 4 7 32 39 983
2017 Non-shift worker 16 24 29 15 10 2 3 26 42 3077
2014 Shift worker 15 25 27 15 10 4 6 27 43 704
2014 Non-shift worker 19 26 29 14 7 2 2 22 47 2632
2011 Shift worker 18 28 27 12 7 4 4 20 50 694
2011 Non-shift worker 18 26 31 15 6 2 3 22 46 3134

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 2 6 20 31 28 3 10 68 9 978
2017 Non-shift worker 6 12 29 29 20 1 4 51 18 3065
2014 Shift worker 2 8 22 34 25 2 7 65 11 704
2014 Non-shift worker 6 14 32 28 16 1 3 46 21 2623
2011 Shift worker 8 13 29 25 15 2 8 45 23 691
2011 Non-shift worker 7 16 35 26 12 1 3 40 24 3124

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 10 18 24 21 20 2 5 44 30 981
2017 Non-shift worker 15 20 26 18 15 2 4 35 38 3078
2014 Shift worker 20 23 24 14 15 2 3 30 45 705
2014 Non-shift worker 24 28 25 11 9 1 2 21 54 2636
2011 Shift worker 28 25 23 11 8 2 5 20 56 695
2011 Non-shift worker 26 29 24 12 6 1 2 18 57 3136

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 9 14 22 21 20 6 7 48 27 984
2017 Non-shift worker 9 16 26 21 19 3 6 44 28 3078
2014 Shift worker 10 18 25 24 16 3 5 43 30 702
2014 Non-shift worker 10 19 27 21 15 3 5 38 32 2633
2011 Shift worker 9 19 27 21 14 4 6 38 32 695
2011 Non-shift worker 8 16 27 26 16 2 6 46 25 3130

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 10 18 27 16 16 4 8 37 32 982
2017 Non-shift worker 13 22 30 14 12 3 5 29 38 3083
2014 Shift worker 11 20 33 14 14 2 5 31 33 704
2014 Non-shift worker 16 25 31 14 8 3 3 24 44 2633
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 66 12 6 2 3 1 10 88 6 993
2017 Non-shift worker 73 12 5 3 2 0 4 90 6 3091
2014 Shift worker 71 9 5 3 3 1 8 88 7 710
2014 Non-shift worker 73 12 5 4 2 0 4 89 6 2647
2011 Shift worker 67 13 5 3 6 1 6 85 10 700
2011 Non-shift worker 71 12 6 3 3 0 5 88 6 3148

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 22 29 16 15 12 4 3 55 28 993
2017 Non-shift worker 22 33 15 13 9 4 3 60 24 3089
2014 Shift worker 25 32 16 12 8 2 4 62 22 711
2014 Non-shift worker 26 33 15 13 7 3 3 64 21 2647

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 38 32 9 13 8 0 0 70 20 989
2017 Non-shift worker 38 33 9 11 8 0 0 72 19 3090
2014 Shift worker 37 28 10 15 9 1 0 66 24 711
2014 Non-shift worker 39 33 10 11 7 1 0 73 18 2646

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 30 37 10 16 7 0 0 67 23 992
2017 Non-shift worker 31 38 10 13 7 1 1 69 20 3094
2014 Shift worker 30 35 11 15 7 2 0 67 22 709
2014 Non-shift worker 27 41 10 15 6 1 0 69 21 2645
2011 Shift worker 25 31 12 20 9 1 0 57 30 698
2011 Non-shift worker 27 38 11 15 7 1 1 66 23 3150

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 26 28 13 14 9 9 1 61 25 994
2017 Non-shift worker 28 31 11 13 9 7 1 64 23 3092
2014 Shift worker 27 29 11 17 11 4 1 59 30 711
2014 Non-shift worker 29 32 12 14 8 5 1 64 23 2647
2011 Shift worker 21 27 15 17 17 4 0 49 35 699
2011 Non-shift worker 29 28 13 15 10 4 1 60 26 3148

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 12 21 16 24 15 11 2 38 44 994
2017 Non-shift worker 10 23 18 20 14 13 2 39 40 3088
2014 Shift worker 14 19 17 22 17 7 3 37 44 712
2014 Non-shift worker 11 24 19 21 14 10 2 39 40 2645

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 38 42 7 9 4 0 0 80 13 992
2017 Non-shift worker 39 40 8 9 4 0 0 79 13 3089
2014 Shift worker 38 44 9 6 3 0 0 82 9 710
2014 Non-shift worker 37 42 9 9 3 0 0 80 11 2645
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 36 33 12 11 7 0 1 70 18 994
2017 Non-shift worker 37 35 10 10 8 1 0 72 18 3087
2014 Shift worker 38 33 12 10 6 0 0 71 16 710
2014 Non-shift worker 38 34 12 10 6 1 0 73 16 2644
2011 Shift worker 29 35 14 11 10 0 0 64 22 698
2011 Non-shift worker 32 37 13 10 7 0 0 70 18 3150

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 48 30 9 7 5 1 0 79 12 993
2017 Non-shift worker 47 31 10 6 5 1 0 78 12 3092
2014 Shift worker 47 29 9 8 6 0 0 77 14 712
2014 Non-shift worker 47 30 10 8 4 1 0 77 12 2643
2011 Shift worker 38 27 13 10 10 1 0 66 20 698
2011 Non-shift worker 41 32 12 8 6 2 0 74 14 3152

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 32 9 10 5 0 0 76 15 994
2017 Non-shift worker 43 33 9 9 6 0 1 76 15 3092
2014 Shift worker 47 31 8 8 5 0 0 78 13 708
2014 Non-shift worker 40 34 11 9 5 1 0 75 14 2643
2011 Shift worker 31 35 12 11 9 1 0 67 21 698
2011 Non-shift worker 37 33 10 11 7 1 0 71 19 3149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 78 10 4 2 3 0 4 91 5 992
2017 Non-shift worker 82 9 3 2 2 0 3 94 3 3091
2014 Shift worker 79 9 3 2 3 0 3 92 6 708
2014 Non-shift worker 80 10 3 2 2 0 4 93 4 2647
2011 Shift worker 74 9 4 2 5 1 5 88 7 696
2011 Non-shift worker 79 8 4 1 2 0 4 92 4 3151

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 24 7 6 6 3 10 78 14 990
2017 Non-shift worker 51 24 8 5 4 2 6 82 10 3088
2014 Shift worker 48 25 8 4 5 2 8 81 10 709
2014 Non-shift worker 48 25 9 4 4 3 7 81 9 2646
2011 Shift worker 33 28 9 10 10 2 7 68 22 699
2011 Non-shift worker 44 28 10 6 5 3 4 78 12 3149

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 54 27 7 5 6 1 0 82 11 991
2017 Non-shift worker 54 27 7 6 5 0 0 81 11 3088

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 60 23 8 4 4 1 0 84 8 992
2017 Non-shift worker 56 25 9 4 4 1 0 83 8 3090

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 50 27 8 8 6 0 0 77 15 990
2017 Non-shift worker 49 28 9 7 6 0 0 77 13 3091
2014 Shift worker 48 28 12 7 5 0 0 76 12 709
2014 Non-shift worker 46 32 9 7 5 0 0 78 13 2644
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 19 36 20 15 7 0 3 57 23 214
2017 Non-shift worker 23 37 16 12 6 2 5 64 19 951
2014 Shift worker 18 37 16 16 6 6 1 59 23 170
2014 Non-shift worker 24 40 14 10 5 2 4 68 17 893

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 33 29 13 11 6 7 1 68 18 991
2017 Non-shift worker 33 33 13 10 5 6 0 70 16 3092
2014 Shift worker 30 34 13 12 7 5 0 67 20 710
2014 Non-shift worker 27 34 15 11 7 5 1 65 19 2641
2011 Shift worker 17 25 20 17 16 6 1 45 34 698
2011 Non-shift worker 20 31 19 14 10 5 0 54 26 3145

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 29 29 15 14 9 3 1 61 24 991
2017 Non-shift worker 28 34 14 14 7 2 0 64 22 3090
2014 Shift worker 29 27 16 14 12 2 0 57 26 711
2014 Non-shift worker 23 32 17 14 10 3 0 57 25 2638
2011 Shift worker 18 25 15 16 24 2 0 44 41 699
2011 Non-shift worker 20 29 18 17 14 2 0 49 32 3143

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 21 27 16 18 11 7 1 52 31 990
2017 Non-shift worker 19 32 18 16 10 5 1 54 27 3088
2014 Shift worker 17 30 17 19 12 3 1 50 32 708
2014 Non-shift worker 14 33 17 19 11 5 0 50 32 2640
2011 Shift worker 10 23 19 21 23 4 0 33 47 698
2011 Non-shift worker 9 31 19 22 15 4 0 41 39 3144

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 25 25 15 13 14 7 1 54 30 993
2017 Non-shift worker 23 28 16 14 12 7 0 55 28 3091
2014 Shift worker 21 24 17 17 14 6 1 48 33 707
2014 Non-shift worker 17 28 17 16 14 7 0 48 33 2638
2011 Shift worker 10 22 19 18 22 9 0 35 44 698
2011 Non-shift worker 15 28 18 17 15 7 0 46 34 3145

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 21 30 15 17 12 4 0 54 31 991
2017 Non-shift worker 18 33 15 18 12 3 0 54 31 3093
2014 Shift worker 15 32 17 17 14 4 0 50 33 706
2014 Non-shift worker 15 32 16 22 12 2 0 49 35 2640
2011 Shift worker 11 30 16 23 18 3 0 41 43 698
2011 Non-shift worker 11 33 17 22 16 2 0 45 38 3141
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 34 38 15 9 4 1 0 72 13 990
2017 Non-shift worker 32 42 13 9 4 1 0 74 13 3090
2014 Shift worker 28 40 16 11 5 1 0 68 16 706
2014 Non-shift worker 28 42 14 10 4 1 0 71 14 2640
2011 Shift worker 25 39 15 12 8 2 0 65 20 700
2011 Non-shift worker 32 40 13 10 4 1 0 72 14 3151

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 38 43 10 5 2 2 0 83 7 988
2017 Non-shift worker 44 40 9 4 1 2 0 86 5 3085
2014 Shift worker 39 43 11 4 2 2 0 83 6 706
2014 Non-shift worker 41 41 9 5 1 2 0 84 7 2640
2011 Shift worker 33 41 11 9 4 2 1 76 13 698
2011 Non-shift worker 39 40 11 6 2 2 0 81 8 3151

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 31 33 14 11 6 4 1 68 17 987
2017 Non-shift worker 36 35 11 9 5 4 1 74 15 3088
2014 Shift worker 28 41 11 11 5 3 1 71 17 706
2014 Non-shift worker 36 37 10 8 5 4 1 75 14 2638
2011 Shift worker 29 34 14 11 8 4 1 66 20 698
2011 Non-shift worker 35 36 11 9 5 3 1 73 15 3149

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 21 32 18 15 8 4 2 57 24 986
2017 Non-shift worker 22 34 19 13 7 5 1 59 21 3089
2014 Shift worker 15 29 26 17 7 4 1 47 26 708
2014 Non-shift worker 17 33 23 14 7 5 1 54 22 2638
2011 Shift worker 13 33 24 14 9 6 2 49 24 698
2011 Non-shift worker 15 34 24 12 8 5 1 53 22 3143

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 23 24 14 16 14 7 2 52 34 989
2017 Non-shift worker 20 25 16 15 13 9 2 51 31 3088
2014 Shift worker 16 27 18 18 14 5 2 47 35 707
2014 Non-shift worker 18 27 16 16 14 8 1 49 33 2640
2011 Shift worker 15 22 15 19 22 7 1 40 44 699
2011 Non-shift worker 16 26 16 16 16 7 2 47 35 3141

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 56 11 8 2 2 4 17 85 5 991
2017 Non-shift worker 63 18 6 3 2 2 7 89 5 3094
2014 Shift worker 58 11 9 3 2 4 13 83 7 707
2014 Non-shift worker 63 16 7 3 1 2 7 87 5 2641

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 66 14 6 3 3 3 4 86 7 989
2017 Non-shift worker 69 17 6 2 1 3 3 91 3 3089
2014 Shift worker 62 15 6 3 4 4 5 85 8 707
2014 Non-shift worker 65 17 6 2 1 4 4 90 4 2641
2011 Shift worker 60 17 9 2 5 3 4 83 8 699
2011 Non-shift worker 68 16 8 2 1 2 3 89 3 3143

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 24 30 16 14 10 5 1 58 26 990
2017 Non-shift worker 23 34 16 15 8 4 1 59 24 3094
2014 Shift worker 21 27 17 17 11 5 2 52 30 706
2014 Non-shift worker 19 33 16 17 10 4 1 54 28 2642
2011 Shift worker 12 26 19 18 21 2 1 40 41 700
2011 Non-shift worker 16 33 18 18 13 2 0 50 32 3148

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 20 26 14 18 13 5 3 51 33 992
2017 Non-shift worker 21 29 15 15 14 3 3 53 31 3088
2014 Shift worker 17 24 14 18 16 4 5 46 38 706
2014 Non-shift worker 20 29 13 15 15 3 4 53 33 2642
2011 Shift worker 9 24 16 19 26 3 2 35 48 699
2011 Non-shift worker 14 27 16 19 20 2 2 43 41 3146

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 22 36 19 12 7 3 1 60 20 993
2017 Non-shift worker 24 40 17 10 5 3 0 66 16 3092

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 37 34 16 5 3 4 1 75 8 991
2017 Non-shift worker 38 35 14 5 3 5 1 77 7 3090
2014 Shift worker 40 32 15 4 3 6 1 76 8 708
2014 Non-shift worker 38 37 13 5 2 5 1 79 7 2641

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 40 38 11 6 3 2 0 80 9 992
2017 Non-shift worker 39 41 10 5 2 2 0 81 8 3087
2014 Shift worker 39 39 12 6 2 2 0 80 8 708
2014 Non-shift worker 38 40 11 7 2 2 0 80 9 2641
2011 Shift worker 28 34 17 10 9 2 0 63 19 697
2011 Non-shift worker 30 41 15 7 5 2 0 72 13 3145

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 49 34 7 6 3 1 0 84 9 993
2017 Non-shift worker 48 37 8 5 3 0 0 85 7 3088
2014 Shift worker 47 34 11 4 3 0 0 81 7 708
2014 Non-shift worker 46 36 10 5 3 0 0 82 8 2635
2011 Shift worker 32 35 13 11 8 0 0 68 19 697
2011 Non-shift worker 38 36 12 8 5 0 0 74 14 3141

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 42 31 12 9 5 1 0 74 14 992
2017 Non-shift worker 44 32 12 7 4 0 0 76 11 3085
2014 Shift worker 40 33 14 8 4 1 0 73 13 709
2014 Non-shift worker 38 36 13 9 4 1 0 74 13 2641
2011 Shift worker 28 33 17 11 10 1 0 61 22 699
2011 Non-shift worker 36 33 16 10 5 0 0 69 15 3138

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 38 33 13 11 5 0 0 71 16 992
2017 Non-shift worker 38 36 12 9 4 0 0 75 13 3086
2014 Shift worker 36 32 16 11 5 0 0 68 17 709
2014 Non-shift worker 32 38 13 11 5 0 0 71 16 2644
2011 Shift worker 23 31 15 18 13 1 0 54 31 699
2011 Non-shift worker 30 36 15 13 7 0 0 65 20 3139

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 35 25 17 11 6 4 1 64 18 992
2017 Non-shift worker 41 25 16 9 5 3 1 69 14 3086
2014 Shift worker 36 25 17 10 7 5 0 64 18 708
2014 Non-shift worker 39 26 16 10 5 4 0 68 16 2643
2011 Shift worker 30 23 19 10 8 7 1 58 20 699
2011 Non-shift worker 39 24 15 10 7 4 1 66 18 3141
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Shift worker 27 37 36 989
2017 Non-shift worker 28 38 35 3090
2014 Shift worker 22 35 43 708
2014 Non-shift worker 25 40 35 2641
2011 Shift worker 18 48 34 698
2011 Non-shift worker 21 49 31 3149

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Shift worker 4 14 11 15 52 4 257
2017 Non-shift worker 14 24 13 9 35 6 839
2014 Shift worker 6 23 11 21 9999 39 142
2014 Non-shift worker 14 33 16 16 9999 21 635
2011 Shift worker 14 23 12 31 9999 21 126
2011 Non-shift worker 28 28 20 11 9999 12 655
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 20 80 991
2017 Non-shift worker 17 83 3080
2014 Shift worker 18 82 709
2014 Non-shift worker 19 81 2642

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Shift worker 58 201
2017 Non-shift worker 53 508
2014 Shift worker 42 127
2014 Non-shift worker 56 470

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Shift worker 49 201
2017 Non-shift worker 53 508
2014 Shift worker 70 127
2014 Non-shift worker 51 470

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Shift worker 6 201
2017 Non-shift worker 9 508
2014 Shift worker 6 127
2014 Non-shift worker 9 470

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Shift worker 11 201
2017 Non-shift worker 4 508
2014 Shift worker 3 127
2014 Non-shift worker 7 470

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Shift worker 30 201
2017 Non-shift worker 18 508
2014 Shift worker 22 127
2014 Non-shift worker 17 470

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 3 201
2017 Non-shift worker 5 508
2014 Non-shift worker 3 470

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Shift worker 42 201
2017 Non-shift worker 39 508
2014 Shift worker 37 127
2014 Non-shift worker 38 471

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Shift worker 43 201
2017 Non-shift worker 37 508
2014 Shift worker 44 127
2014 Non-shift worker 38 471

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Shift worker 39 201
2017 Non-shift worker 40 508
2014 Shift worker 29 127
2014 Non-shift worker 39 471

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Shift worker 41 201
2017 Non-shift worker 34 508
2014 Shift worker 46 127
2014 Non-shift worker 34 471

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Shift worker 24 201
2017 Non-shift worker 27 508
2014 Shift worker 29 127
2014 Non-shift worker 30 471

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Shift worker 61 201
2017 Non-shift worker 53 508
2014 Shift worker 56 127
2014 Non-shift worker 58 471

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Shift worker 38 201
2017 Non-shift worker 31 508
2014 Shift worker 28 127
2014 Non-shift worker 30 471

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Shift worker 2 201
2017 Non-shift worker 1 508
2014 Non-shift worker 1 471

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Shift worker 20 201
2017 Non-shift worker 12 508
2014 Shift worker 7 127
2014 Non-shift worker 11 471

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Shift worker 14 201
2017 Non-shift worker 11 508
2014 Shift worker 10 127
2014 Non-shift worker 13 471

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Shift worker 44 201
2017 Non-shift worker 40 508
2014 Shift worker 43 127
2014 Non-shift worker 42 471

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Shift worker 36 201
2017 Non-shift worker 29 508
2014 Shift worker 34 127
2014 Non-shift worker 28 471

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 8 201
2017 Non-shift worker 11 508
2014 Shift worker 10 127
2014 Non-shift worker 12 471

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 57 199
2017 Non-shift worker 51 508
2014 Shift worker 61 127
2014 Non-shift worker 52 471

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 29 199
2017 Non-shift worker 29 508
2014 Shift worker 33 127
2014 Non-shift worker 29 471

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 14 199
2017 Non-shift worker 15 508
2014 Shift worker 11 127
2014 Non-shift worker 16 471

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 17 199
2017 Non-shift worker 16 508
2014 Shift worker 15 127
2014 Non-shift worker 14 471

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 199
2017 Non-shift worker 10 508
2014 Shift worker 10 127
2014 Non-shift worker 10 471

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 6 199
2017 Non-shift worker 6 508
2014 Shift worker 3 127
2014 Non-shift worker 3 471

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 17 199
2017 Non-shift worker 17 508
2014 Shift worker 21 127
2014 Non-shift worker 18 471

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 12 199
2017 Non-shift worker 11 508
2014 Shift worker 11 127
2014 Non-shift worker 8 471

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 22 199
2017 Non-shift worker 26 508
2014 Shift worker 18 127
2014 Non-shift worker 26 471

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 16 187
2017 Non-shift worker 12 475
2014 Shift worker 20 121
2014 Non-shift worker 14 448

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 28 187
2017 Non-shift worker 22 475
2014 Shift worker 32 121
2014 Non-shift worker 22 448

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 14 187
2017 Non-shift worker 11 475
2014 Shift worker 11 121
2014 Non-shift worker 9 448

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 6 187
2017 Non-shift worker 9 475
2014 Shift worker 6 121
2014 Non-shift worker 9 448

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 12 187
2017 Non-shift worker 12 475
2014 Shift worker 13 121
2014 Non-shift worker 7 448

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 5 187
2017 Non-shift worker 10 475
2014 Shift worker 8 121
2014 Non-shift worker 8 448

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 7 187
2017 Non-shift worker 8 475
2014 Shift worker 3 121
2014 Non-shift worker 7 448

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 16 187
2017 Non-shift worker 12 475
2014 Shift worker 15 121
2014 Non-shift worker 8 448

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 187
2017 Non-shift worker 10 475
2014 Shift worker 8 121
2014 Non-shift worker 9 448

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Shift worker 33 187
2017 Non-shift worker 22 475
2014 Shift worker 25 121
2014 Non-shift worker 19 448

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 187
2017 Non-shift worker 6 475
2014 Shift worker 5 121
2014 Non-shift worker 7 448

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Shift worker 43 187
2017 Non-shift worker 38 475
2014 Shift worker 48 121
2014 Non-shift worker 37 448

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 2 475
2014 Shift worker 0 121
2014 Non-shift worker 2 448

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 54 187
2017 Non-shift worker 50 475
2014 Shift worker 42 121
2014 Non-shift worker 49 448

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 0 187

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 11 187
2017 Non-shift worker 14 475
2014 Shift worker 14 121
2014 Non-shift worker 17 448

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 96 4 201
2017 Non-shift worker 93 7 508

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 20 19 17 9 8 19 9 53 23 991
2017 Non-shift worker 17 20 17 9 7 22 8 53 23 3089
2014 Shift worker 18 20 19 8 6 18 12 53 21 709
2014 Non-shift worker 19 21 19 8 6 21 6 55 20 2640

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 32 27 18 9 5 8 1 65 15 989
2017 Non-shift worker 29 31 16 8 5 9 1 67 15 3088
2014 Shift worker 28 29 19 8 4 10 2 65 14 709
2014 Non-shift worker 29 32 17 7 4 10 1 68 13 2643
2011 Shift worker 29 33 17 10 7 4 0 65 18 698
2011 Non-shift worker 32 38 14 8 4 4 0 73 12 3149
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 19 43 9 12 6 6 6 69 20 993
2017 Non-shift worker 26 45 9 7 4 4 5 78 12 3092
2014 Shift worker 20 44 10 11 5 6 5 71 18 710
2014 Non-shift worker 30 48 7 6 3 2 4 83 9 2644
2011 Shift worker 24 50 12 8 2 1 2 76 11 699
2011 Non-shift worker 30 52 7 6 2 1 3 85 8 3147

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 10 17 17 14 12 21 9 39 36 989
2017 Non-shift worker 9 21 20 13 9 21 8 42 30 3087
2014 Shift worker 8 23 20 12 7 22 8 45 27 709
2014 Non-shift worker 10 26 21 11 6 18 8 49 23 2642
2011 Shift worker 8 28 21 15 11 13 4 44 31 699
2011 Non-shift worker 11 29 23 12 7 14 4 49 23 3147

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 35 29 11 6 2 11 5 77 10 991
2017 Non-shift worker 38 32 9 5 2 10 5 81 8 3094
2014 Shift worker 33 29 11 7 2 13 5 76 11 708
2014 Non-shift worker 40 34 8 5 2 7 5 84 7 2644
2011 Shift worker 31 36 13 8 5 6 1 72 14 698
2011 Non-shift worker 39 35 11 5 3 5 3 80 8 3149

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 27 28 13 8 4 14 5 69 15 992
2017 Non-shift worker 29 32 12 6 3 13 5 74 11 3089
2014 Shift worker 23 30 14 7 3 17 6 69 13 706
2014 Non-shift worker 30 33 11 6 3 11 5 75 11 2642
2011 Shift worker 21 33 17 12 8 8 1 60 22 699
2011 Non-shift worker 29 35 14 8 5 7 3 71 13 3142
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 8 92 988
2017 Non-shift worker 7 93 3079
2014 Shift worker 7 93 710
2014 Non-shift worker 6 94 2639

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Shift worker 38 82
2017 Non-shift worker 45 199
2014 Shift worker 40 50
2014 Non-shift worker 42 149

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Shift worker 66 82
2017 Non-shift worker 70 199
2014 Shift worker 68 50
2014 Non-shift worker 67 149

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Shift worker 0 82
2017 Non-shift worker 5 199
2014 Non-shift worker 4 149

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Shift worker 12 82
2017 Non-shift worker 2 199
2014 Non-shift worker 7 149

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Shift worker 40 82
2017 Non-shift worker 19 199
2014 Shift worker 19 50
2014 Non-shift worker 24 149

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 5 199
2014 Non-shift worker 7 149

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Shift worker 18 82
2017 Non-shift worker 18 195
2014 Shift worker 14 50
2014 Non-shift worker 15 149

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Shift worker 19 82
2017 Non-shift worker 12 195
2014 Shift worker 12 50
2014 Non-shift worker 15 149

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Shift worker 7 82
2017 Non-shift worker 7 195
2014 Non-shift worker 10 149

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 4 195
2014 Non-shift worker 5 149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Shift worker 27 82
2017 Non-shift worker 29 195
2014 Shift worker 35 50
2014 Non-shift worker 26 149

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Shift worker 40 82
2017 Non-shift worker 35 195
2014 Shift worker 22 50
2014 Non-shift worker 39 149

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 3 195
2014 Shift worker 0 50
2014 Non-shift worker 4 149

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Shift worker 7 82
2017 Non-shift worker 8 195
2014 Non-shift worker 7 149

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Shift worker 9 82
2017 Non-shift worker 13 195
2014 Shift worker 14 50
2014 Non-shift worker 20 149

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Shift worker 7 82
2017 Non-shift worker 7 195
2014 Shift worker 20 50
2014 Non-shift worker 12 149

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 0 195

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 20 82
2017 Non-shift worker 27 195
2014 Shift worker 15 50
2014 Non-shift worker 25 149

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 29 82
2017 Non-shift worker 37 198
2014 Shift worker 22 50
2014 Non-shift worker 21 148

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 20 82
2017 Non-shift worker 16 198
2014 Shift worker 10 50
2014 Non-shift worker 10 148

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 5 82
2017 Non-shift worker 12 198
2014 Non-shift worker 11 148

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 82
2017 Non-shift worker 15 198
2014 Shift worker 18 50
2014 Non-shift worker 15 148

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 5 198
2014 Non-shift worker 9 148

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 5 198
2014 Non-shift worker 5 148

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 20 82
2017 Non-shift worker 11 198
2014 Shift worker 19 50
2014 Non-shift worker 11 148

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 8 82
2017 Non-shift worker 10 198
2014 Non-shift worker 6 148

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 43 82
2017 Non-shift worker 42 198
2014 Shift worker 47 50
2014 Non-shift worker 52 148

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 11 78
2017 Non-shift worker 10 187
2014 Non-shift worker 7 139

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 24 78
2017 Non-shift worker 18 187
2014 Shift worker 25 48
2014 Non-shift worker 18 139

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 78
2017 Non-shift worker 5 187
2014 Shift worker 9 48
2014 Non-shift worker 5 139

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 8 78
2017 Non-shift worker 3 187
2014 Non-shift worker 5 139

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 7 187
2014 Non-shift worker 5 139

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 9 187
2014 Non-shift worker 8 139

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 15 78
2017 Non-shift worker 14 187
2014 Shift worker 11 48
2014 Non-shift worker 8 139

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 10 78
2017 Non-shift worker 9 187
2014 Non-shift worker 6 139

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Shift worker 28 78
2017 Non-shift worker 25 187
2014 Shift worker 22 48
2014 Non-shift worker 22 139

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-shift worker 14 187
2014 Non-shift worker 10 139

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Shift worker 37 78
2017 Non-shift worker 43 187
2014 Shift worker 29 48
2014 Non-shift worker 41 139

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 63 78
2017 Non-shift worker 57 187
2014 Shift worker 60 48
2014 Non-shift worker 66 139

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Shift worker 0 78

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 7 78
2017 Non-shift worker 15 187
2014 Non-shift worker 9 139

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 96 4 82
2017 Non-shift worker 93 7 198

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 21 20 18 4 3 23 10 61 12 990
2017 Non-shift worker 20 18 19 3 3 30 8 60 9 3086
2014 Shift worker 20 20 19 3 2 24 11 62 8 712
2014 Non-shift worker 21 22 18 3 2 27 6 65 8 2636

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 35 29 17 4 3 9 3 72 8 991
2017 Non-shift worker 33 30 16 4 2 13 2 74 8 3087
2014 Shift worker 33 27 19 4 2 11 3 70 8 711
2014 Non-shift worker 32 31 16 4 2 14 1 75 7 2642
2011 Shift worker 30 37 16 7 4 5 1 71 12 699
2011 Non-shift worker 40 36 13 4 2 5 0 80 7 3150
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 9 20 21 20 29 0 1 29 50 991
2017 Non-shift worker 15 22 21 17 24 0 1 37 42 3094

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 31 31 21 11 5 0 1 63 16 991
2017 Non-shift worker 23 27 25 14 10 0 1 50 24 3093

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 48 24 14 5 3 0 6 77 9 984
2017 Non-shift worker 34 30 20 9 5 0 2 65 15 3088

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 26 24 25 13 11 1 1 51 24 992
2017 Non-shift worker 23 23 22 16 15 0 1 46 32 3093

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 47 26 14 5 3 0 3 76 9 989
2017 Non-shift worker 45 25 14 6 4 0 5 74 11 3087

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 30 30 20 13 7 0 0 60 19 988
2017 Non-shift worker 30 31 20 11 6 0 1 61 18 3077

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 33 29 20 11 6 1 1 63 17 988
2017 Non-shift worker 29 33 20 11 6 1 1 63 17 3079

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 35 31 18 9 4 1 2 68 14 987
2017 Non-shift worker 26 32 22 13 7 0 1 59 19 3076

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 34 32 19 8 5 1 1 67 13 989
2017 Non-shift worker 30 31 19 12 6 1 1 62 19 3082

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 32 15 5 3 0 1 77 8 984
2017 Non-shift worker 37 32 17 8 4 0 1 70 13 3074

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 55 25 12 5 2 0 1 81 6 989
2017 Non-shift worker 57 24 12 5 2 0 1 81 7 3085

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 71 13 7 3 3 0 1 86 7 990
2017 Non-shift worker 74 13 5 4 2 1 2 89 6 3089

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 44 32 15 5 3 0 1 77 9 991
2017 Non-shift worker 51 30 11 4 2 0 1 82 6 3088

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 56 22 10 6 4 0 1 80 11 991
2017 Non-shift worker 59 22 9 6 4 0 1 81 10 3087

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 60 11 5 2 2 0 20 89 5 990
2017 Non-shift worker 56 15 6 2 1 0 20 89 4 3085

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 52 26 14 4 2 1 2 80 6 986
2017 Non-shift worker 60 25 8 3 1 0 3 88 4 3071

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 47 20 11 9 11 0 2 68 21 993
2017 Non-shift worker 50 20 12 7 8 0 3 72 16 3093

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 53 28 11 4 2 0 2 83 6 990
2017 Non-shift worker 52 29 11 3 2 0 2 84 5 3085

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 17 33 34 10 5 1 0 50 16 993
2017 Non-shift worker 13 32 37 13 5 0 0 44 19 3094

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 8 19 35 24 13 1 1 38 27 991
2017 Non-shift worker 7 18 39 24 11 0 0 35 26 3077

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 13 33 23 14 12 5 1 49 27 992
2017 Non-shift worker 18 37 19 12 8 5 0 58 21 3089

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 22 34 16 16 10 2 0 57 26 993
2017 Non-shift worker 18 40 16 15 8 3 0 60 23 3091
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 13 87 990
2017 Non-shift worker 13 87 3083
2014 Shift worker 13 87 710
2014 Non-shift worker 11 89 2635

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Shift worker 71 29 124
2017 Non-shift worker 73 27 388
2014 Shift worker 75 25 87
2014 Non-shift worker 78 22 298

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 45 32 5 10 5 0 3 79 16 90
2017 Non-shift worker 46 39 7 4 3 1 1 86 7 283
2014 Shift worker 49 42 4 5 1 0 0 90 6 64
2014 Non-shift worker 50 36 6 6 1 1 0 87 7 233
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 10 20 26 16 25 2 1 10 90 991
2017 Non-shift worker 20 25 22 14 16 2 0 21 79 3096

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Shift worker 35 858
2017 Non-shift worker 26 2337

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Shift worker 39 858
2017 Non-shift worker 35 2337

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Shift worker 21 858
2017 Non-shift worker 17 2337

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Shift worker 69 858
2017 Non-shift worker 54 2337

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Shift worker 3 858
2017 Non-shift worker 4 2337

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Shift worker 32 858
2017 Non-shift worker 36 2337

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Shift worker 4 40 17 10 3 26 837
2017 Non-shift worker 7 43 18 11 5 16 2276

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 12 22 14 18 27 1 5 37 48 867
2017 Non-shift worker 13 25 15 19 21 1 6 41 43 2356

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 4 10 13 18 45 4 7 16 70 865
2017 Non-shift worker 4 11 12 18 43 3 9 17 69 2351
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