2017 Public Service Employee Survey Results for Parks Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 54 5 11 4 0 0 80 15 1166
2017 Non-supervisor 36 48 4 9 3 0 0 84 12 2920
2014 Supervisor 23 56 5 13 3 0 0 80 16 1053
2014 Non-supervisor 31 50 5 11 4 0 0 80 15 2305
2011 Supervisor 27 49 4 13 6 0 0 77 19 1336
2011 Non-supervisor 31 47 5 13 4 0 0 78 18 2548

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 22 3 2 1 1 1 93 3 1165
2017 Non-supervisor 73 19 4 3 1 0 1 93 4 2919
2014 Supervisor 70 23 2 2 1 1 0 94 4 1053
2014 Non-supervisor 71 20 4 2 1 1 1 92 3 2305
2011 Supervisor 70 22 3 2 1 0 1 93 4 1337
2011 Non-supervisor 68 21 4 3 1 1 2 91 4 2546

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 20 4 4 2 0 1 89 7 1167
2017 Non-supervisor 73 16 4 4 1 0 2 91 5 2918
2014 Supervisor 69 22 3 4 3 0 0 90 6 1053
2014 Non-supervisor 69 17 5 4 2 0 3 89 6 2306
2011 Supervisor 71 17 4 5 3 0 1 89 7 1337
2011 Non-supervisor 67 16 4 4 2 1 5 89 7 2548

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 35 6 15 7 0 0 72 22 1165
2017 Non-supervisor 43 35 6 10 5 0 0 79 15 2918
2014 Supervisor 39 35 7 13 6 0 0 74 19 1053
2014 Non-supervisor 43 33 7 11 5 0 0 77 16 2305
2011 Supervisor 41 33 8 11 7 0 0 74 18 1335
2011 Non-supervisor 37 38 8 10 6 0 1 75 17 2547

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 42 12 17 8 0 0 62 26 1165
2017 Non-supervisor 29 38 11 15 6 0 0 68 21 2920
2014 Supervisor 18 40 14 21 7 0 0 58 28 1052
2014 Non-supervisor 23 40 11 18 8 0 0 64 25 2306
2011 Supervisor 25 42 14 13 6 0 0 67 19 1337
2011 Non-supervisor 25 38 13 16 8 0 1 63 24 2541

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 36 5 4 2 0 0 90 5 1164
2017 Non-supervisor 50 34 9 5 2 0 0 84 7 2918
2014 Supervisor 56 33 6 3 2 0 0 89 5 1053
2014 Non-supervisor 48 37 8 5 2 0 0 85 7 2304
2011 Supervisor 56 33 6 4 1 0 0 89 5 1337
2011 Non-supervisor 49 33 9 6 2 0 0 83 8 2545

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 34 4 3 1 0 0 92 4 1164
2017 Non-supervisor 53 34 6 5 2 0 0 87 7 2916
2014 Supervisor 57 33 4 4 1 0 0 90 5 1052
2014 Non-supervisor 52 33 7 5 2 0 0 86 7 2307
2011 Supervisor 59 34 4 2 1 0 0 93 3 1337
2011 Non-supervisor 50 36 7 5 3 0 0 86 7 2544

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 6 7 3 0 0 85 10 1162
2017 Non-supervisor 49 35 6 7 2 0 0 84 9 2909
2014 Supervisor 45 41 6 7 2 0 0 86 8 1053
2014 Non-supervisor 45 39 7 7 3 0 0 83 10 2307

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 37 10 12 7 0 0 70 20 1163
2017 Non-supervisor 44 31 11 8 5 0 1 76 13 2916
2014 Supervisor 33 35 12 13 7 0 0 67 21 1053
2014 Non-supervisor 40 33 12 9 4 0 2 74 13 2307
2011 Supervisor 32 38 12 10 8 0 0 70 18 1334
2011 Non-supervisor 38 36 10 9 5 1 1 75 14 2551

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 28 10 14 14 0 3 61 28 1164
2017 Non-supervisor 37 26 11 10 8 1 6 68 20 2916
2014 Supervisor 30 31 8 15 11 0 4 64 28 1053
2014 Non-supervisor 36 27 9 12 9 1 5 67 23 2307
2011 Supervisor 28 27 8 16 16 0 4 57 34 1336
2011 Non-supervisor 38 26 8 11 12 1 4 67 25 2546

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 43 7 6 2 0 0 86 8 1165
2017 Non-supervisor 41 42 8 6 3 0 0 83 9 2918
2014 Supervisor 41 43 8 6 3 0 0 84 9 1053
2014 Non-supervisor 39 44 8 6 3 0 0 83 9 2306
2011 Supervisor 43 40 7 5 4 0 0 84 9 1335
2011 Non-supervisor 42 38 9 8 3 0 0 80 10 2546

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 40 12 15 8 0 0 65 23 1167
2017 Non-supervisor 31 36 13 12 7 0 0 67 19 2913
2014 Supervisor 21 42 12 17 8 0 0 62 25 1053
2014 Non-supervisor 28 36 14 14 8 0 0 64 22 2306
2011 Supervisor 20 38 14 17 10 0 0 58 27 1336
2011 Non-supervisor 23 37 14 15 10 1 0 61 25 2549

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 45 11 13 6 0 0 71 18 1166
2017 Non-supervisor 31 42 11 11 5 0 0 74 15 2913

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 7 5 3 0 0 85 8 1166
2017 Non-supervisor 43 38 10 5 3 0 0 82 8 2910
2014 Supervisor 44 40 9 5 2 0 0 84 7 1053
2014 Non-supervisor 42 38 11 6 2 2 0 81 8 2301
2011 Supervisor 42 40 8 5 3 1 0 83 9 1334
2011 Non-supervisor 38 39 11 7 3 1 0 79 10 2545

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 39 12 12 7 0 0 69 19 1165
2017 Non-supervisor 33 36 13 10 7 0 0 70 17 2913

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 31 4 2 1 0 0 93 3 1165
2017 Non-supervisor 57 32 7 3 1 0 0 89 4 2911
2014 Supervisor 70 24 4 2 0 0 0 94 2 1053
2014 Non-supervisor 65 27 5 1 1 0 0 93 2 2303
2011 Supervisor 67 26 4 1 1 0 0 93 3 1335
2011 Non-supervisor 66 25 6 2 1 0 0 91 3 2548

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 43 6 11 3 0 0 80 14 1163
2017 Non-supervisor 28 41 11 13 7 0 0 69 19 2910
2014 Supervisor 27 47 9 11 6 0 0 74 17 1052
2014 Non-supervisor 22 42 14 13 9 1 0 64 22 2305
2011 Supervisor 34 41 8 10 7 0 0 75 17 1335
2011 Non-supervisor 26 40 11 13 9 0 0 66 22 2548

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 39 10 9 4 0 0 77 13 1163
2017 Non-supervisor 37 35 13 10 5 0 0 71 15 2909
2014 Supervisor 36 39 11 9 5 0 0 75 13 1053
2014 Non-supervisor 32 37 13 12 6 0 0 69 18 2305

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 40 11 11 4 0 0 73 16 1162
2017 Non-supervisor 35 39 12 9 4 0 0 75 13 2910
2014 Supervisor 30 41 13 10 6 0 0 71 15 1053
2014 Non-supervisor 31 40 14 9 4 0 1 72 13 2305
2011 Supervisor 30 41 12 10 6 0 0 72 16 1333
2011 Non-supervisor 34 40 12 9 4 1 0 75 13 2546

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 38 6 4 2 0 0 88 6 1165
2017 Non-supervisor 51 35 8 4 2 0 0 86 6 2902
2014 Supervisor 51 36 8 4 1 0 0 88 5 1052
2014 Non-supervisor 50 36 9 3 1 0 0 86 5 2306
2011 Supervisor 49 38 7 3 2 0 0 87 5 1336
2011 Non-supervisor 51 36 7 4 1 0 0 87 6 2551

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 32 25 17 10 0 1 47 27 1167
2017 Non-supervisor 44 34 14 4 2 0 1 80 6 2918
2014 Supervisor 15 31 26 17 10 0 1 47 27 1053
2014 Non-supervisor 41 32 17 6 3 0 1 74 9 2306
2011 Supervisor 15 30 25 18 12 0 0 45 30 1332
2011 Non-supervisor 37 33 19 7 3 0 1 71 10 2545

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 28 39 16 5 0 1 21 39 1163
2017 Non-supervisor 7 20 35 20 13 1 4 34 29 2899
2014 Supervisor 12 35 36 12 4 0 1 16 47 1051
2014 Non-supervisor 10 25 34 20 9 1 2 29 36 2294
2011 Supervisor 12 34 38 12 3 1 1 15 47 1333
2011 Non-supervisor 11 26 34 17 8 1 3 25 39 2532

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 23 33 22 10 1 1 33 34 1159
2017 Non-supervisor 8 16 26 21 21 4 4 45 27 2894
2014 Supervisor 13 29 34 15 7 1 1 23 42 1051
2014 Non-supervisor 12 21 28 19 15 3 2 36 34 2296
2011 Supervisor 15 28 30 18 7 1 1 26 43 1327
2011 Non-supervisor 14 20 27 19 13 3 4 34 37 2532

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 31 32 13 5 1 1 19 49 1161
2017 Non-supervisor 13 22 27 16 13 4 5 32 39 2896
2014 Supervisor 20 32 31 12 4 0 1 16 53 1052
2014 Non-supervisor 17 24 28 15 9 3 4 26 44 2293
2011 Supervisor 19 30 33 14 3 1 1 17 50 1331
2011 Non-supervisor 17 25 28 14 8 3 4 24 46 2530

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 17 37 28 10 0 1 39 23 1153
2017 Non-supervisor 4 8 23 30 26 2 7 62 13 2885
2014 Supervisor 7 19 38 28 7 0 1 35 26 1047
2014 Non-supervisor 4 10 26 31 23 2 4 57 15 2290
2011 Supervisor 9 18 40 25 6 0 1 31 28 1327
2011 Non-supervisor 6 14 30 26 16 2 6 46 21 2521

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 30 28 11 7 1 1 18 53 1161
2017 Non-supervisor 11 16 24 21 20 3 5 44 29 2896
2014 Supervisor 31 35 23 6 3 0 1 9 67 1052
2014 Non-supervisor 20 23 25 14 14 2 3 29 45 2299
2011 Supervisor 34 34 23 6 2 0 1 8 69 1330
2011 Non-supervisor 23 25 24 14 9 2 4 24 51 2533

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 21 33 21 9 1 2 31 36 1164
2017 Non-supervisor 8 14 22 21 23 5 7 51 24 2894
2014 Supervisor 14 24 32 19 8 1 2 28 39 1051
2014 Non-supervisor 9 17 24 22 18 4 6 45 29 2294
2011 Supervisor 8 21 32 26 11 0 2 38 30 1328
2011 Non-supervisor 8 15 24 24 18 3 7 47 26 2530

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 27 35 12 5 1 2 17 46 1162
2017 Non-supervisor 10 19 27 16 16 5 7 36 33 2900
2014 Supervisor 19 32 33 9 3 1 2 13 53 1051
2014 Non-supervisor 13 20 30 16 13 4 5 31 36 2296
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 74 13 4 2 3 0 4 90 5 1164
2017 Non-supervisor 70 12 5 3 3 0 7 88 6 2919
2014 Supervisor 77 11 4 3 2 0 3 90 6 1055
2014 Non-supervisor 71 12 5 4 2 1 5 88 6 2312
2011 Supervisor 71 14 6 3 2 0 4 89 5 1336
2011 Non-supervisor 70 12 6 3 4 1 5 87 7 2547

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 40 14 14 10 2 1 61 25 1163
2017 Non-supervisor 23 29 16 13 10 5 4 57 25 2917
2014 Supervisor 27 40 13 13 5 2 1 69 18 1055
2014 Non-supervisor 26 30 16 13 8 4 4 61 22 2313

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 37 9 11 6 0 0 74 16 1164
2017 Non-supervisor 39 31 9 12 9 0 0 70 20 2914
2014 Supervisor 40 36 8 9 5 1 0 77 15 1054
2014 Non-supervisor 38 30 10 13 8 1 0 69 21 2313

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 42 11 15 7 0 0 67 22 1165
2017 Non-supervisor 32 36 10 14 7 1 0 69 21 2919
2014 Supervisor 24 43 10 17 5 0 0 68 22 1053
2014 Non-supervisor 30 38 10 14 6 1 0 69 21 2312
2011 Supervisor 27 40 10 15 7 0 0 67 22 1336
2011 Non-supervisor 27 35 12 17 8 1 1 62 26 2547

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 36 9 14 7 2 0 69 21 1166
2017 Non-supervisor 26 29 13 13 9 10 1 61 25 2918
2014 Supervisor 33 35 11 13 7 1 0 69 20 1054
2014 Non-supervisor 26 29 12 16 10 6 1 60 27 2315
2011 Supervisor 35 31 11 13 9 1 0 67 22 1336
2011 Non-supervisor 23 26 14 17 13 5 1 53 32 2545

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 28 18 23 16 5 1 39 42 1166
2017 Non-supervisor 11 21 17 20 14 15 3 39 41 2914
2014 Supervisor 10 28 18 25 14 3 1 40 41 1055
2014 Non-supervisor 12 20 18 20 15 12 3 38 40 2312

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 45 7 10 3 0 0 79 13 1165
2017 Non-supervisor 40 39 8 9 4 0 0 80 12 2914
2014 Supervisor 35 47 7 8 2 0 0 82 11 1054
2014 Non-supervisor 38 41 10 8 3 0 0 80 11 2312
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 37 12 10 7 0 0 71 18 1162
2017 Non-supervisor 38 34 10 10 7 0 0 72 18 2919
2014 Supervisor 32 38 13 11 6 1 0 70 17 1053
2014 Non-supervisor 40 32 11 9 6 0 0 73 16 2311
2011 Supervisor 28 39 14 10 8 0 0 68 19 1336
2011 Non-supervisor 33 36 12 11 8 0 0 69 19 2547

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 9 7 5 1 1 79 12 1165
2017 Non-supervisor 48 29 10 6 5 1 0 78 12 2918
2014 Supervisor 42 32 11 9 5 1 0 75 14 1055
2014 Non-supervisor 49 29 9 7 4 1 0 79 12 2310
2011 Supervisor 38 34 12 9 6 1 0 73 15 1336
2011 Non-supervisor 41 29 12 9 7 2 0 72 16 2549

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 37 8 11 5 0 0 77 16 1164
2017 Non-supervisor 44 31 9 9 6 0 1 76 15 2921
2014 Supervisor 39 36 11 8 5 0 0 76 13 1054
2014 Non-supervisor 43 32 10 9 5 0 0 76 15 2308
2011 Supervisor 36 35 10 11 7 1 0 72 18 1335
2011 Non-supervisor 36 33 10 12 8 1 0 70 20 2546

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 82 9 2 1 2 0 4 95 3 1165
2017 Non-supervisor 80 10 3 2 2 0 3 93 4 2917
2014 Supervisor 80 9 3 1 3 0 4 93 4 1055
2014 Non-supervisor 80 10 3 2 2 0 3 92 5 2311
2011 Supervisor 80 8 5 2 2 0 4 92 3 1336
2011 Non-supervisor 77 9 4 2 3 0 5 91 5 2546

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 29 9 6 5 2 4 79 11 1168
2017 Non-supervisor 50 22 7 5 5 3 8 81 11 2909
2014 Supervisor 48 26 10 5 3 1 6 80 8 1055
2014 Non-supervisor 48 24 9 4 4 3 8 81 9 2311
2011 Supervisor 42 29 10 6 6 2 4 76 14 1335
2011 Non-supervisor 42 28 9 7 6 2 5 76 14 2548

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 7 6 5 0 0 82 11 1167
2017 Non-supervisor 55 26 7 6 5 1 0 81 11 2910

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 26 10 3 5 1 0 82 8 1168
2017 Non-supervisor 59 24 8 4 4 1 0 84 8 2912

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 8 8 6 0 0 78 14 1167
2017 Non-supervisor 50 26 9 7 6 0 0 77 14 2913
2014 Supervisor 43 36 9 8 4 0 0 79 12 1055
2014 Non-supervisor 48 29 10 7 6 0 0 77 13 2309
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 36 17 12 6 2 4 62 20 1166
2014 Supervisor 23 39 14 11 6 3 3 67 18 1053

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 34 14 12 7 3 0 66 19 1165
2017 Non-supervisor 33 31 13 9 5 7 1 70 16 2917
2014 Supervisor 30 36 14 12 6 3 0 68 18 1053
2014 Non-supervisor 27 33 14 11 8 6 1 64 20 2305
2011 Supervisor 20 33 17 14 11 3 0 56 27 1337
2011 Non-supervisor 19 28 20 15 12 7 0 50 28 2541

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 36 14 16 9 0 0 61 25 1166
2017 Non-supervisor 30 32 14 13 8 3 0 64 21 2913
2014 Supervisor 25 34 16 15 10 1 0 59 25 1053
2014 Non-supervisor 25 30 17 14 11 3 0 57 25 2304
2011 Supervisor 19 29 18 17 16 1 0 49 34 1335
2011 Non-supervisor 19 28 18 17 16 2 0 48 34 2543

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 34 18 20 12 1 0 50 32 1166
2017 Non-supervisor 21 29 18 15 9 7 1 54 27 2911
2014 Supervisor 13 36 16 22 11 1 0 49 34 1054
2014 Non-supervisor 15 32 17 18 11 6 1 50 31 2300
2011 Supervisor 6 32 19 24 18 2 0 39 42 1335
2011 Non-supervisor 10 28 19 21 16 5 0 40 40 2543

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 30 15 17 13 3 0 53 32 1166
2017 Non-supervisor 24 27 15 12 13 8 0 56 27 2917
2014 Supervisor 18 31 17 17 13 5 0 51 32 1053
2014 Non-supervisor 18 25 17 16 14 8 0 48 33 2299
2011 Supervisor 15 30 17 18 15 5 0 47 35 1334
2011 Non-supervisor 13 25 19 16 17 9 0 43 37 2545

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 36 15 21 11 2 0 52 33 1167
2017 Non-supervisor 20 32 15 16 12 4 0 55 30 2916
2014 Supervisor 14 34 16 23 12 1 0 48 35 1054
2014 Non-supervisor 16 32 16 19 13 4 0 49 34 2299
2011 Supervisor 9 35 18 22 16 1 0 44 38 1333
2011 Non-supervisor 12 31 16 22 17 3 0 44 40 2542
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 43 12 11 3 0 0 74 14 1163
2017 Non-supervisor 33 40 14 8 4 1 0 73 12 2916
2014 Supervisor 28 46 11 10 4 1 0 74 14 1053
2014 Non-supervisor 28 40 16 10 4 2 0 69 15 2298
2011 Supervisor 34 38 12 10 5 0 0 73 15 1337
2011 Non-supervisor 29 40 14 10 5 1 0 70 16 2549

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 42 9 4 1 1 0 87 5 1162
2017 Non-supervisor 42 41 9 5 1 2 0 84 6 2909
2014 Supervisor 43 43 7 5 1 1 0 87 6 1053
2014 Non-supervisor 40 41 11 5 2 2 0 83 7 2297
2011 Supervisor 40 41 9 6 2 1 0 82 8 1336
2011 Non-supervisor 36 40 11 7 3 2 0 78 10 2548

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 34 10 9 4 2 1 77 13 1163
2017 Non-supervisor 32 34 13 10 5 5 1 70 16 2911
2014 Supervisor 40 38 8 8 4 2 0 80 12 1053
2014 Non-supervisor 31 37 12 9 6 4 1 72 16 2296
2011 Supervisor 38 35 11 8 5 3 0 75 13 1337
2011 Non-supervisor 31 35 12 10 7 4 1 69 18 2546

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 38 17 11 6 2 1 65 18 1163
2017 Non-supervisor 20 32 19 14 8 6 2 56 23 2911
2014 Supervisor 20 40 21 12 4 2 0 62 17 1051
2014 Non-supervisor 16 29 25 16 8 6 1 48 26 2298
2011 Supervisor 17 40 21 13 6 3 1 59 19 1335
2011 Non-supervisor 13 31 25 13 9 6 2 49 24 2542

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 26 16 18 13 5 3 49 34 1165
2017 Non-supervisor 21 25 15 15 13 9 2 52 31 2911
2014 Supervisor 18 28 16 17 13 5 2 50 32 1054
2014 Non-supervisor 17 26 17 16 14 8 1 47 34 2296
2011 Supervisor 17 27 16 16 14 6 3 49 33 1334
2011 Non-supervisor 15 24 16 17 18 8 1 43 39 2542

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 17 6 4 1 1 5 89 5 1168
2017 Non-supervisor 59 15 7 3 2 3 12 87 5 2916
2014 Supervisor 66 16 5 3 2 1 6 88 6 1054
2014 Non-supervisor 60 14 9 3 2 3 9 85 5 2297

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 18 6 2 2 2 3 91 3 1166
2017 Non-supervisor 67 16 6 3 2 3 3 89 5 2910
2014 Supervisor 67 20 5 2 1 2 4 92 3 1054
2014 Non-supervisor 64 16 6 3 3 5 4 87 6 2297
2011 Supervisor 70 17 7 1 1 1 2 90 3 1337
2011 Non-supervisor 64 16 9 2 2 3 4 86 5 2539

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 38 16 19 7 2 0 58 27 1167
2017 Non-supervisor 25 31 16 13 9 5 1 59 24 2916
2014 Supervisor 16 37 15 20 9 2 0 54 30 1053
2014 Non-supervisor 20 29 17 15 11 5 2 54 28 2297
2011 Supervisor 15 35 18 17 14 1 0 51 31 1337
2011 Non-supervisor 16 29 18 18 16 3 1 47 35 2545

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 32 13 19 11 1 2 56 31 1166
2017 Non-supervisor 20 27 15 15 14 5 4 52 32 2913
2014 Supervisor 23 32 13 15 13 2 1 57 29 1053
2014 Non-supervisor 18 27 14 16 17 4 5 49 36 2298
2011 Supervisor 16 31 14 18 18 1 2 48 37 1337
2011 Non-supervisor 11 24 16 20 24 3 2 37 46 2542

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 44 16 9 3 2 0 71 13 1167
2017 Non-supervisor 22 37 19 11 7 4 0 62 19 2917

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 37 13 5 2 4 0 78 8 1163
2017 Non-supervisor 38 34 15 4 3 5 1 76 8 2916
2014 Supervisor 37 41 13 4 2 3 0 81 6 1053
2014 Non-supervisor 39 33 14 5 3 6 1 77 8 2297

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 44 11 6 3 1 0 80 9 1165
2017 Non-supervisor 41 39 10 5 3 2 0 81 8 2913
2014 Supervisor 38 43 10 7 1 1 0 82 8 1054
2014 Non-supervisor 38 38 11 7 3 2 0 79 10 2296
2011 Supervisor 31 41 14 8 5 1 0 73 13 1335
2011 Non-supervisor 29 39 16 8 7 2 0 69 15 2543

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 40 9 6 2 0 0 83 8 1165
2017 Non-supervisor 50 35 7 5 3 0 0 85 8 2915
2014 Supervisor 44 39 10 5 2 0 0 83 7 1052
2014 Non-supervisor 47 34 10 5 3 0 0 81 8 2290
2011 Supervisor 36 38 11 9 6 0 0 74 15 1330
2011 Non-supervisor 37 35 13 9 6 0 0 72 15 2544

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 33 12 9 4 0 0 75 14 1164
2017 Non-supervisor 44 32 12 7 4 0 0 76 12 2912
2014 Supervisor 37 36 13 10 4 0 0 73 14 1053
2014 Non-supervisor 38 35 13 8 4 1 0 74 13 2294
2011 Supervisor 36 31 16 9 7 1 0 68 16 1335
2011 Non-supervisor 34 34 16 10 6 0 0 68 16 2538

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 12 11 5 0 0 72 16 1167
2017 Non-supervisor 39 35 12 9 5 0 0 74 13 2910
2014 Supervisor 29 41 13 12 5 0 0 70 17 1054
2014 Non-supervisor 35 35 14 11 5 0 0 70 16 2297
2011 Supervisor 28 36 15 12 8 0 0 64 21 1335
2011 Non-supervisor 28 34 15 14 8 0 0 62 22 2539

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 26 13 10 5 3 0 71 15 1163
2017 Non-supervisor 38 25 17 9 6 4 1 67 16 2912
2014 Supervisor 42 26 16 9 4 4 0 70 14 1054
2014 Non-supervisor 36 26 16 11 5 5 1 66 17 2295
2011 Supervisor 40 25 16 9 6 3 1 68 16 1334
2011 Non-supervisor 36 23 16 11 8 5 1 63 20 2541
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 22 42 36 1164
2017 Non-supervisor 29 36 35 2915
2014 Supervisor 21 41 38 1051
2014 Non-supervisor 25 38 36 2299
2011 Supervisor 22 49 29 1335
2011 Non-supervisor 19 48 33 2548

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 19 36 17 13 8 6 260
2017 Non-supervisor 9 17 11 10 48 5 834
2014 Supervisor 20 40 12 17 9999 10 221
2014 Non-supervisor 9 28 15 17 9999 30 554
2011 Supervisor 37 28 14 13 9999 7 294
2011 Non-supervisor 20 27 20 16 9999 18 494
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 19 81 1161
2017 Non-supervisor 18 82 2912
2014 Supervisor 17 83 1053
2014 Non-supervisor 19 81 2297

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 203
2017 Non-supervisor 58 504
2014 Supervisor 38 171
2014 Non-supervisor 57 424

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 203
2017 Non-supervisor 52 504
2014 Supervisor 59 171
2014 Non-supervisor 55 424

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 203
2017 Non-supervisor 3 504
2014 Supervisor 26 171
2014 Non-supervisor 2 424

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 203
2017 Non-supervisor 6 504
2014 Supervisor 5 171
2014 Non-supervisor 6 424

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 203
2017 Non-supervisor 23 504
2014 Supervisor 27 171
2014 Non-supervisor 15 424

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 203
2017 Non-supervisor 5 504
2014 Non-supervisor 3 424

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 203
2017 Non-supervisor 39 504
2014 Supervisor 43 172
2014 Non-supervisor 36 424

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 203
2017 Non-supervisor 38 504
2014 Supervisor 42 172
2014 Non-supervisor 39 424

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 203
2017 Non-supervisor 40 504
2014 Supervisor 37 172
2014 Non-supervisor 36 424

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 203
2017 Non-supervisor 39 504
2014 Supervisor 34 172
2014 Non-supervisor 38 424

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 203
2017 Non-supervisor 24 504
2014 Supervisor 31 172
2014 Non-supervisor 29 424

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 203
2017 Non-supervisor 55 504
2014 Supervisor 53 172
2014 Non-supervisor 59 424

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 203
2017 Non-supervisor 31 504
2014 Supervisor 36 172
2014 Non-supervisor 28 424

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 504

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 203
2017 Non-supervisor 16 504
2014 Supervisor 8 172
2014 Non-supervisor 11 424

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 203
2017 Non-supervisor 10 504
2014 Supervisor 13 172
2014 Non-supervisor 12 424

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 203
2017 Non-supervisor 43 504
2014 Supervisor 38 172
2014 Non-supervisor 44 424

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 203
2017 Non-supervisor 31 504
2014 Supervisor 29 172
2014 Non-supervisor 29 424

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 203
2017 Non-supervisor 9 504
2014 Supervisor 12 172
2014 Non-supervisor 11 424

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 55 203
2017 Non-supervisor 52 503
2014 Supervisor 58 172
2014 Non-supervisor 53 424

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 203
2017 Non-supervisor 28 503
2014 Supervisor 39 172
2014 Non-supervisor 27 424

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 203
2017 Non-supervisor 13 503
2014 Supervisor 25 172
2014 Non-supervisor 11 424

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 203
2017 Non-supervisor 18 503
2014 Supervisor 11 172
2014 Non-supervisor 16 424

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 203
2017 Non-supervisor 10 503
2014 Supervisor 13 172
2014 Non-supervisor 9 424

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 203
2017 Non-supervisor 6 503
2014 Supervisor 4 172
2014 Non-supervisor 3 424

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 203
2017 Non-supervisor 17 503
2014 Supervisor 21 172
2014 Non-supervisor 18 424

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 203
2017 Non-supervisor 11 503
2014 Supervisor 8 172
2014 Non-supervisor 9 424

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 203
2017 Non-supervisor 25 503
2014 Supervisor 19 172
2014 Non-supervisor 25 424

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 193
2017 Non-supervisor 15 470
2014 Supervisor 11 163
2014 Non-supervisor 17 404

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 193
2017 Non-supervisor 26 470
2014 Supervisor 20 163
2014 Non-supervisor 26 404

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 193
2017 Non-supervisor 12 470
2014 Supervisor 5 163
2014 Non-supervisor 11 404

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 193
2017 Non-supervisor 7 470
2014 Supervisor 8 163
2014 Non-supervisor 9 404

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 193
2017 Non-supervisor 11 470
2014 Supervisor 12 163
2014 Non-supervisor 8 404

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 193
2017 Non-supervisor 9 470
2014 Supervisor 11 163
2014 Non-supervisor 7 404

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 193
2017 Non-supervisor 7 470
2014 Supervisor 6 163
2014 Non-supervisor 6 404

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 193
2017 Non-supervisor 15 470
2014 Supervisor 8 163
2014 Non-supervisor 11 404

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 193
2017 Non-supervisor 11 470
2014 Supervisor 7 163
2014 Non-supervisor 10 404

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 193
2017 Non-supervisor 27 470
2014 Supervisor 18 163
2014 Non-supervisor 21 404

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 193
2017 Non-supervisor 9 470
2014 Supervisor 7 163
2014 Non-supervisor 6 404

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 193
2017 Non-supervisor 40 470
2014 Supervisor 36 163
2014 Non-supervisor 41 404

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 470
2014 Supervisor 0 163
2014 Non-supervisor 2 404

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 193
2017 Non-supervisor 52 470
2014 Supervisor 45 163
2014 Non-supervisor 47 404

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 193
2017 Non-supervisor 12 470
2014 Supervisor 21 163
2014 Non-supervisor 15 404

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 96 4 203
2017 Non-supervisor 93 7 505

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 26 21 9 7 15 4 54 20 1164
2017 Non-supervisor 18 17 16 9 7 23 10 52 24 2913
2014 Supervisor 19 28 20 8 4 16 4 59 16 1052
2014 Non-supervisor 18 18 18 8 7 22 8 52 22 2295

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 35 17 10 5 5 0 67 16 1163
2017 Non-supervisor 30 28 16 8 5 10 2 67 15 2912
2014 Supervisor 30 36 16 6 4 7 0 72 11 1053
2014 Non-supervisor 28 29 18 8 5 11 2 65 14 2298
2011 Supervisor 33 40 14 7 4 2 0 75 11 1336
2011 Non-supervisor 31 35 15 9 5 5 0 70 15 2545
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 48 5 6 2 0 3 86 8 1166
2017 Non-supervisor 20 44 11 9 5 6 5 71 17 2917
2014 Supervisor 37 50 5 3 1 1 3 91 4 1053
2014 Non-supervisor 23 46 9 9 4 4 5 76 14 2298
2011 Supervisor 38 51 5 2 1 0 4 92 3 1334
2011 Non-supervisor 24 52 10 8 2 1 2 79 11 2545

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 25 22 16 10 14 4 42 32 1164
2017 Non-supervisor 9 18 18 12 9 23 9 41 32 2910
2014 Supervisor 12 31 22 13 5 12 5 52 22 1052
2014 Non-supervisor 9 23 21 10 7 22 9 46 25 2295
2011 Supervisor 12 34 23 11 8 9 3 52 21 1335
2011 Non-supervisor 9 27 22 13 8 16 4 46 26 2544

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 34 10 6 2 3 4 81 8 1166
2017 Non-supervisor 35 30 10 5 2 12 5 80 9 2916
2014 Supervisor 44 36 7 6 1 3 3 85 7 1053
2014 Non-supervisor 36 32 9 5 2 10 6 81 8 2295
2011 Supervisor 40 35 9 5 3 2 5 81 9 1335
2011 Non-supervisor 36 35 12 6 3 6 2 77 10 2545

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 35 14 8 2 5 3 74 11 1163
2017 Non-supervisor 27 30 12 6 4 16 6 72 13 2916
2014 Supervisor 37 35 9 8 2 6 3 79 10 1053
2014 Non-supervisor 25 32 13 6 4 15 6 71 12 2291
2011 Supervisor 31 37 13 7 5 3 4 73 13 1333
2011 Non-supervisor 26 33 16 9 5 10 2 66 16 2541
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 7 93 1159
2017 Non-supervisor 7 93 2911
2014 Supervisor 5 95 1052
2014 Non-supervisor 7 93 2295

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 72
2017 Non-supervisor 44 206
2014 Supervisor 37 51
2014 Non-supervisor 42 149

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 67 72
2017 Non-supervisor 69 206
2014 Supervisor 78 51
2014 Non-supervisor 64 149

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 72
2017 Non-supervisor 3 206
2014 Supervisor 10 51

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 72
2014 Supervisor 0 51

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 72
2017 Non-supervisor 5 206
2014 Non-supervisor 6 149

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 72
2017 Non-supervisor 27 206
2014 Supervisor 19 51
2014 Non-supervisor 23 149

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 206
2014 Non-supervisor 8 149

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 72
2017 Non-supervisor 17 202
2014 Supervisor 17 51
2014 Non-supervisor 15 149

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 72
2017 Non-supervisor 15 202
2014 Supervisor 19 51
2014 Non-supervisor 13 149

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 72
2017 Non-supervisor 6 202
2014 Non-supervisor 10 149

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 202
2014 Non-supervisor 5 149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 72
2017 Non-supervisor 29 202
2014 Supervisor 39 51
2014 Non-supervisor 26 149

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 72
2017 Non-supervisor 36 202
2014 Supervisor 34 51
2014 Non-supervisor 35 149

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 202

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 72
2017 Non-supervisor 6 202
2014 Non-supervisor 8 149

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 72
2017 Non-supervisor 13 202
2014 Supervisor 11 51
2014 Non-supervisor 20 149

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 72
2017 Non-supervisor 6 202
2014 Supervisor 20 51
2014 Non-supervisor 13 149

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 72
2014 Supervisor 0 51

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 72
2017 Non-supervisor 23 202
2014 Supervisor 20 51
2014 Non-supervisor 22 149

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 72
2017 Non-supervisor 33 205
2014 Supervisor 25 50
2014 Non-supervisor 20 149

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 72
2017 Non-supervisor 17 205
2014 Supervisor 17 50
2014 Non-supervisor 8 149

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 72
2017 Non-supervisor 9 205
2014 Non-supervisor 10 149

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 72
2017 Non-supervisor 15 205
2014 Supervisor 14 50
2014 Non-supervisor 17 149

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 205
2014 Non-supervisor 9 149

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 205
2014 Non-supervisor 4 149

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 72
2017 Non-supervisor 13 205
2014 Supervisor 11 50
2014 Non-supervisor 13 149

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 72
2017 Non-supervisor 9 205
2014 Supervisor 11 50
2014 Non-supervisor 5 149

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 72
2017 Non-supervisor 42 205
2014 Supervisor 40 50
2014 Non-supervisor 54 149

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 68
2017 Non-supervisor 11 194
2014 Supervisor 9 48
2014 Non-supervisor 6 140

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 68
2017 Non-supervisor 21 194
2014 Supervisor 25 48
2014 Non-supervisor 18 140

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 68
2017 Non-supervisor 7 194
2014 Non-supervisor 7 140

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 194

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 194
2014 Non-supervisor 5 140

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 68
2017 Non-supervisor 7 194
2014 Non-supervisor 7 140

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 68
2017 Non-supervisor 16 194
2014 Non-supervisor 10 140

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 194
2014 Non-supervisor 8 140

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 68
2017 Non-supervisor 24 194
2014 Supervisor 37 48
2014 Non-supervisor 18 140

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 68
2017 Non-supervisor 11 194
2014 Non-supervisor 7 140

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 68
2017 Non-supervisor 39 194
2014 Supervisor 46 48
2014 Non-supervisor 35 140

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 194

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 53 68
2017 Non-supervisor 61 194
2014 Supervisor 60 48
2014 Non-supervisor 66 140

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 68

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 68
2017 Non-supervisor 11 194
2014 Supervisor 11 48
2014 Non-supervisor 7 140

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 72
2017 Non-supervisor 94 6 205

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 23 22 4 2 22 6 62 8 1165
2017 Non-supervisor 20 17 18 4 3 29 10 60 11 2909
2014 Supervisor 21 28 20 3 2 22 4 67 6 1053
2014 Non-supervisor 21 19 18 3 3 28 9 63 9 2290

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 34 16 5 2 9 1 74 8 1162
2017 Non-supervisor 34 28 16 4 3 13 3 73 8 2914
2014 Supervisor 35 34 16 3 2 10 1 77 5 1053
2014 Non-supervisor 32 28 17 4 2 15 3 72 8 2296
2011 Supervisor 40 39 12 4 2 3 0 81 6 1335
2011 Non-supervisor 36 35 15 5 3 6 1 76 9 2543
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 18 19 22 30 0 1 28 53 1167
2017 Non-supervisor 15 22 21 17 24 0 1 37 41 2917

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 24 26 24 17 0 1 32 42 1166
2017 Non-supervisor 31 29 23 9 6 0 1 61 15 2916

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 33 27 12 8 0 1 52 20 1167
2017 Non-supervisor 44 26 15 7 3 0 4 74 10 2905

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 19 26 22 23 0 1 28 45 1167
2017 Non-supervisor 29 24 21 13 10 0 1 54 24 2918

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 28 22 10 9 0 3 58 20 1167
2017 Non-supervisor 51 25 12 4 3 0 5 80 7 2909

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 31 22 17 9 0 0 51 27 1159
2017 Non-supervisor 33 31 20 10 6 0 0 64 16 2905

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 35 21 11 7 1 1 61 18 1162
2017 Non-supervisor 32 31 20 11 5 1 1 64 16 2905

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 34 25 14 8 1 1 52 22 1163
2017 Non-supervisor 32 31 19 11 5 0 1 64 16 2900

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 35 19 13 6 1 1 62 19 1163
2017 Non-supervisor 33 30 19 10 6 0 1 64 16 2907

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 34 22 10 6 0 1 62 16 1161
2017 Non-supervisor 43 31 15 7 3 0 1 75 10 2895

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 25 12 5 2 0 0 81 7 1165
2017 Non-supervisor 57 24 12 5 2 0 1 81 7 2907

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 14 6 3 2 1 1 89 5 1165
2017 Non-supervisor 73 12 5 4 3 0 2 88 6 2912

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 37 13 5 2 0 1 80 7 1166
2017 Non-supervisor 51 29 12 5 2 0 1 81 7 2911

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 24 10 6 4 0 1 80 10 1167
2017 Non-supervisor 59 21 9 6 4 0 1 81 10 2909

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 34 15 6 3 0 1 76 8 1165
2017 Non-supervisor 62 7 2 1 1 0 27 95 2 2908

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 12 4 2 0 1 83 5 1162
2017 Non-supervisor 59 24 9 3 2 1 4 86 4 2892

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 22 10 7 5 0 1 78 12 1166
2017 Non-supervisor 47 19 12 9 10 0 3 69 19 2917

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 30 11 3 1 0 1 84 4 1165
2017 Non-supervisor 52 29 11 4 2 0 2 83 6 2908

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 22 41 22 9 0 0 29 30 1168
2017 Non-supervisor 16 35 34 9 4 0 0 52 14 2918

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 25 41 18 6 0 0 23 35 1161
2017 Non-supervisor 7 16 37 26 14 0 1 40 23 2907

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 41 18 12 8 2 0 61 20 1166
2017 Non-supervisor 16 35 21 13 9 6 1 54 24 2914

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 41 16 17 10 1 0 57 27 1167
2017 Non-supervisor 21 37 16 14 8 3 0 60 23 2915
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 12 88 1162
2017 Non-supervisor 13 87 2913
2014 Supervisor 9 91 1051
2014 Non-supervisor 13 87 2287

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 74 26 123
2017 Non-supervisor 72 28 387
2014 Supervisor 70 30 92
2014 Non-supervisor 79 21 294

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 33 10 3 0 0 1 87 3 93
2017 Non-supervisor 43 38 5 7 4 1 2 83 12 279
2014 Supervisor 51 37 8 1 3 0 0 88 4 65
2014 Non-supervisor 50 38 4 6 1 1 0 88 7 233
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 23 24 16 20 2 0 17 83 1168
2017 Non-supervisor 18 23 23 15 18 3 0 18 82 2918

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 934
2017 Non-supervisor 31 2259

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 934
2017 Non-supervisor 37 2259

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 934
2017 Non-supervisor 19 2259

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 71 934
2017 Non-supervisor 55 2259

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 934
2017 Non-supervisor 3 2259

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 934
2017 Non-supervisor 34 2259

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 7 33 17 14 5 25 908
2017 Non-supervisor 6 46 18 10 4 17 2200

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 22 14 19 27 1 6 35 50 938
2017 Non-supervisor 14 25 14 19 21 1 5 42 43 2282

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 8 11 17 52 2 7 11 77 936
2017 Non-supervisor 5 12 13 18 40 4 9 19 67 2278
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