2017 Public Service Employee Survey Results for Parks Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 50 5 13 6 0 0 75 20 175
2017 Not a person with a disability 34 50 4 9 3 0 0 83 12 3897
2014 Person with a disability 22 46 6 19 7 0 0 68 26 142
2014 Not a person with a disability 29 52 5 11 3 0 0 81 15 3200
2011 Person with a disability 24 34 8 17 16 1 1 59 33 171
2011 Not a person with a disability 30 48 5 13 4 0 0 78 17 3690

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 22 4 6 0 2 2 90 6 175
2017 Not a person with a disability 73 19 3 3 1 0 1 93 3 3894
2014 Person with a disability 63 22 5 4 2 1 3 88 6 142
2014 Not a person with a disability 71 21 4 2 1 1 1 93 3 3202
2011 Person with a disability 61 23 5 3 2 2 3 89 6 171
2011 Not a person with a disability 69 21 4 3 1 1 2 92 4 3689

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 73 16 3 4 1 2 2 92 5 175
2017 Not a person with a disability 72 17 4 4 2 0 1 90 6 3895
2014 Person with a disability 70 15 2 7 2 1 3 89 9 142
2014 Not a person with a disability 69 19 4 4 2 0 2 90 6 3202
2011 Person with a disability 66 18 4 6 2 3 2 88 8 171
2011 Not a person with a disability 69 17 4 4 2 0 4 89 7 3691

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 32 6 11 7 0 2 74 19 174
2017 Not a person with a disability 42 35 6 11 5 0 0 77 17 3894
2014 Person with a disability 33 32 6 15 14 0 0 65 29 142
2014 Not a person with a disability 43 34 7 12 5 0 0 77 16 3202
2011 Person with a disability 36 31 6 14 12 1 0 67 27 171
2011 Not a person with a disability 38 36 8 10 6 0 1 75 17 3688

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 40 12 16 11 0 0 61 27 175
2017 Not a person with a disability 27 39 11 15 7 0 0 67 22 3895
2014 Person with a disability 22 30 10 24 14 0 0 52 38 141
2014 Not a person with a disability 22 41 12 18 7 0 0 63 25 3203
2011 Person with a disability 22 35 8 13 20 2 0 58 34 171
2011 Not a person with a disability 25 40 13 15 6 0 1 65 21 3684

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 34 11 6 2 0 0 80 8 174
2017 Not a person with a disability 51 35 7 5 2 0 0 86 7 3893
2014 Person with a disability 44 35 7 8 5 1 0 80 13 142
2014 Not a person with a disability 50 36 7 4 2 0 0 86 6 3201
2011 Person with a disability 53 30 7 6 3 2 0 84 9 171
2011 Not a person with a disability 51 33 8 5 2 0 0 85 7 3688

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 36 6 7 1 1 0 85 8 173
2017 Not a person with a disability 54 34 6 4 2 0 0 88 6 3892
2014 Person with a disability 50 29 8 10 3 1 0 79 13 142
2014 Not a person with a disability 54 34 6 5 2 0 0 88 6 3203
2011 Person with a disability 55 30 4 5 3 3 0 87 8 171
2011 Not a person with a disability 53 36 6 4 2 0 0 88 6 3687

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 41 5 7 5 0 0 83 12 171
2017 Not a person with a disability 48 36 6 7 2 0 0 84 9 3885
2014 Person with a disability 31 40 8 15 6 0 0 71 21 142
2014 Not a person with a disability 45 39 7 7 2 0 0 85 9 3204

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 28 13 13 7 0 2 66 21 173
2017 Not a person with a disability 41 33 11 9 5 0 0 75 14 3891
2014 Person with a disability 29 26 11 18 13 2 1 57 31 142
2014 Not a person with a disability 38 34 12 10 4 0 2 73 14 3204
2011 Person with a disability 25 33 12 11 16 2 1 60 28 172
2011 Not a person with a disability 37 37 11 9 6 0 0 75 15 3690

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 27 8 14 16 3 5 59 33 174
2017 Not a person with a disability 36 27 11 11 9 1 5 67 22 3891
2014 Person with a disability 33 23 8 16 17 0 3 58 34 142
2014 Not a person with a disability 35 29 9 13 9 1 4 67 24 3204
2011 Person with a disability 26 27 6 12 23 3 3 56 38 172
2011 Not a person with a disability 35 26 8 13 13 1 4 65 27 3687

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 44 5 9 2 0 0 84 11 174
2017 Not a person with a disability 41 42 8 6 3 0 0 84 9 3894
2014 Person with a disability 35 39 9 9 6 1 0 75 15 142
2014 Not a person with a disability 40 44 8 6 2 0 0 83 8 3203
2011 Person with a disability 44 31 7 9 7 2 0 77 16 172
2011 Not a person with a disability 43 39 8 7 3 0 0 82 10 3687

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 31 15 17 9 0 0 59 26 174
2017 Not a person with a disability 30 37 13 12 7 0 0 67 20 3891
2014 Person with a disability 24 26 13 18 19 0 0 50 37 142
2014 Not a person with a disability 26 38 13 15 7 0 0 65 22 3203
2011 Person with a disability 17 32 8 19 21 2 0 51 41 172
2011 Not a person with a disability 23 38 14 15 10 0 0 61 25 3689

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 41 11 9 9 1 0 70 18 174
2017 Not a person with a disability 30 43 11 11 5 0 0 73 16 3890

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 37 10 7 5 0 0 78 12 174
2017 Not a person with a disability 43 39 9 5 3 0 0 83 8 3887
2014 Person with a disability 43 31 10 8 6 3 0 75 14 141
2014 Not a person with a disability 42 38 11 6 2 1 0 82 8 3198
2011 Person with a disability 39 31 13 7 6 4 0 73 13 172
2011 Not a person with a disability 40 40 10 6 3 1 0 81 9 3684

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 36 9 14 9 2 0 68 23 174
2017 Not a person with a disability 33 37 13 10 7 0 0 70 17 3889

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 31 6 3 1 0 0 90 4 174
2017 Not a person with a disability 58 32 7 2 1 0 0 90 3 3887
2014 Person with a disability 66 24 5 2 2 1 0 91 4 142
2014 Not a person with a disability 66 27 5 2 0 0 0 93 2 3200
2011 Person with a disability 73 17 4 1 2 1 2 93 2 170
2011 Not a person with a disability 66 26 6 2 1 0 0 92 3 3690

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 35 16 15 9 0 0 60 24 174
2017 Not a person with a disability 30 42 9 12 6 0 0 73 18 3885
2014 Person with a disability 22 35 10 19 15 0 0 57 33 142
2014 Not a person with a disability 23 44 13 13 7 0 0 67 20 3201
2011 Person with a disability 27 35 10 13 15 1 0 62 28 170
2011 Not a person with a disability 29 40 10 12 8 0 0 69 20 3690

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 34 13 12 6 0 0 68 18 173
2017 Not a person with a disability 37 36 12 10 5 0 0 73 14 3885
2014 Person with a disability 29 27 13 17 13 0 0 56 30 142
2014 Not a person with a disability 33 39 12 11 5 0 0 72 16 3203

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 37 12 12 7 0 0 69 19 173
2017 Not a person with a disability 35 40 12 9 4 0 0 75 13 3885
2014 Person with a disability 29 31 14 17 9 0 0 60 26 142
2014 Not a person with a disability 31 41 14 9 4 0 0 73 13 3202
2011 Person with a disability 29 33 8 16 13 1 0 63 29 171
2011 Not a person with a disability 33 41 13 9 4 0 0 74 13 3685

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 38 6 6 3 0 0 85 9 174
2017 Not a person with a disability 51 36 7 4 2 0 0 87 6 3879
2014 Person with a disability 42 38 10 8 2 1 0 81 10 142
2014 Not a person with a disability 51 36 8 3 1 0 0 87 5 3201
2011 Person with a disability 49 32 7 3 7 4 0 83 10 172
2011 Not a person with a disability 50 37 7 4 1 0 0 88 5 3692

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 34 17 5 5 1 1 72 10 175
2017 Not a person with a disability 37 34 17 7 4 0 1 72 12 3895
2014 Person with a disability 24 37 21 8 8 1 1 62 17 142
2014 Not a person with a disability 34 32 19 9 5 0 1 67 14 3202
2011 Person with a disability 31 27 17 12 9 2 1 60 22 171
2011 Not a person with a disability 30 33 21 10 6 0 1 63 16 3683

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 23 36 15 10 2 5 27 34 172
2017 Not a person with a disability 8 22 36 19 11 1 3 31 31 3874
2014 Person with a disability 17 26 32 9 12 0 2 22 45 142
2014 Not a person with a disability 10 28 35 18 7 1 2 26 38 3188
2011 Person with a disability 18 28 34 10 6 4 1 17 48 170
2011 Not a person with a disability 11 29 35 15 6 1 2 22 41 3673

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 17 29 16 15 3 7 35 33 173
2017 Not a person with a disability 9 18 28 21 19 3 3 42 28 3865
2014 Person with a disability 25 29 27 8 10 1 1 18 55 142
2014 Not a person with a disability 11 23 30 19 13 2 2 33 36 3190
2011 Person with a disability 18 26 24 18 9 4 2 29 46 170
2011 Not a person with a disability 14 23 28 19 11 2 3 32 38 3666

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 24 30 16 5 5 10 25 41 172
2017 Not a person with a disability 14 24 28 15 11 3 4 28 41 3870
2014 Person with a disability 30 25 25 12 5 1 2 17 57 141
2014 Not a person with a disability 17 26 29 15 8 3 3 24 46 3190
2011 Person with a disability 19 25 27 17 6 3 2 25 47 168
2011 Not a person with a disability 18 27 30 14 6 2 3 21 47 3670

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 7 27 30 17 5 9 55 14 172
2017 Not a person with a disability 5 10 26 30 22 1 5 56 16 3851
2014 Person with a disability 10 14 28 28 15 1 5 45 25 141
2014 Not a person with a disability 5 12 30 30 18 1 4 51 18 3181
2011 Person with a disability 11 14 33 27 9 3 4 38 26 169
2011 Not a person with a disability 7 15 34 26 13 1 4 41 23 3656

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 19 23 18 13 3 7 34 41 173
2017 Not a person with a disability 13 20 26 19 17 2 4 38 35 3872
2014 Person with a disability 32 25 27 8 6 1 1 14 58 142
2014 Not a person with a disability 22 26 25 12 11 1 3 24 51 3194
2011 Person with a disability 40 20 21 8 6 3 3 14 63 169
2011 Not a person with a disability 25 29 24 12 6 1 3 19 56 3672

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 10 24 16 19 6 12 42 28 173
2017 Not a person with a disability 9 16 25 22 20 4 6 46 27 3871
2014 Person with a disability 21 19 22 15 15 3 5 32 43 141
2014 Not a person with a disability 10 19 27 22 15 3 5 40 31 3189
2011 Person with a disability 8 17 27 22 12 5 8 39 29 166
2011 Not a person with a disability 8 17 27 25 16 2 6 44 27 3669

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 27 23 10 11 8 13 27 44 172
2017 Not a person with a disability 12 21 29 15 14 4 5 31 36 3875
2014 Person with a disability 21 26 28 11 8 3 3 20 50 142
2014 Not a person with a disability 14 23 32 14 10 3 4 26 40 3190
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 9 7 3 2 1 11 87 5 174
2017 Not a person with a disability 71 12 5 3 3 0 6 89 6 3896
2014 Person with a disability 71 14 7 2 4 1 2 87 5 142
2014 Not a person with a disability 73 11 5 4 2 1 5 89 6 3210
2011 Person with a disability 63 12 8 4 4 4 4 81 10 172
2011 Not a person with a disability 71 12 6 3 3 0 5 88 6 3688

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 30 12 14 17 1 3 56 32 175
2017 Not a person with a disability 22 32 16 13 10 4 3 58 25 3890
2014 Person with a disability 26 21 17 12 16 7 1 51 31 142
2014 Not a person with a disability 26 34 15 12 7 3 3 64 20 3211

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 28 7 17 10 1 1 66 27 173
2017 Not a person with a disability 38 33 10 11 8 0 0 72 19 3889
2014 Person with a disability 31 32 9 8 18 1 0 64 27 141
2014 Not a person with a disability 39 32 10 12 7 1 0 71 19 3211

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 35 12 14 7 1 1 67 21 174
2017 Not a person with a disability 30 38 10 14 7 1 0 69 21 3895
2014 Person with a disability 29 30 9 19 13 0 0 59 32 142
2014 Not a person with a disability 28 40 10 15 6 1 0 69 21 3207
2011 Person with a disability 23 31 10 14 18 2 2 56 34 172
2011 Not a person with a disability 27 37 11 16 7 1 1 64 24 3688

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 23 4 21 11 9 1 60 35 175
2017 Not a person with a disability 27 31 12 13 9 8 1 64 23 3894
2014 Person with a disability 28 19 14 17 18 2 1 49 37 142
2014 Not a person with a disability 28 31 12 15 8 5 1 63 24 3211
2011 Person with a disability 24 20 12 15 21 6 2 47 40 171
2011 Not a person with a disability 27 28 13 15 11 4 1 58 28 3687

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 18 14 21 17 14 1 37 46 175
2017 Not a person with a disability 10 23 17 21 14 12 2 39 41 3890
2014 Person with a disability 15 18 13 25 18 8 3 37 48 142
2014 Not a person with a disability 11 23 18 21 14 10 2 39 40 3210

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 31 12 18 4 0 0 66 22 174
2017 Not a person with a disability 39 41 8 8 4 0 0 80 12 3890
2014 Person with a disability 25 40 9 17 10 0 0 65 27 141
2014 Not a person with a disability 38 43 9 8 2 0 0 81 10 3209
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 28 10 15 10 0 2 65 25 175
2017 Not a person with a disability 36 35 11 10 7 0 0 72 17 3892
2014 Person with a disability 31 34 8 8 15 3 0 67 25 141
2014 Not a person with a disability 38 34 12 10 6 0 0 72 15 3208
2011 Person with a disability 30 30 7 13 17 2 0 62 31 172
2011 Not a person with a disability 32 37 13 11 7 0 0 69 18 3688

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 31 10 7 8 1 1 74 16 175
2017 Not a person with a disability 47 31 10 7 5 1 0 79 12 3894
2014 Person with a disability 41 26 10 7 14 2 0 69 21 142
2014 Not a person with a disability 47 30 10 8 4 1 0 78 12 3208
2011 Person with a disability 32 22 15 9 17 5 0 56 28 172
2011 Not a person with a disability 40 31 12 9 6 1 0 73 15 3690

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 31 10 8 10 0 2 72 18 175
2017 Not a person with a disability 43 33 9 9 6 0 0 76 15 3896
2014 Person with a disability 33 30 11 15 11 1 0 63 26 142
2014 Not a person with a disability 42 34 10 8 5 0 0 76 13 3204
2011 Person with a disability 33 31 8 10 13 5 0 67 24 172
2011 Not a person with a disability 36 34 10 12 7 1 0 71 19 3686

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 76 10 4 3 0 2 6 92 3 175
2017 Not a person with a disability 81 10 3 2 2 0 3 93 4 3893
2014 Person with a disability 76 12 4 1 2 1 6 93 2 142
2014 Not a person with a disability 80 9 3 2 3 0 3 92 5 3208
2011 Person with a disability 73 8 6 1 3 4 5 89 4 172
2011 Not a person with a disability 78 9 4 2 3 0 4 91 5 3687

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 28 5 10 5 5 8 78 17 174
2017 Not a person with a disability 49 24 8 5 5 2 7 81 11 3889
2014 Person with a disability 45 18 16 6 5 2 9 71 12 142
2014 Not a person with a disability 48 25 9 4 4 3 7 81 9 3208
2011 Person with a disability 41 25 8 6 13 4 3 71 21 171
2011 Not a person with a disability 42 28 10 7 6 2 5 76 14 3689

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 25 7 6 11 1 0 76 17 174
2017 Not a person with a disability 54 27 7 6 5 0 0 82 11 3888

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 25 10 3 8 3 0 78 12 174
2017 Not a person with a disability 58 25 9 4 4 1 0 84 8 3892

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 21 7 9 13 1 0 72 22 174
2017 Not a person with a disability 49 28 9 7 6 0 0 77 13 3892
2014 Person with a disability 38 28 15 7 12 0 0 66 19 142
2014 Not a person with a disability 47 31 10 7 5 0 0 78 12 3206
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 28 16 6 12 6 0 65 18 43
2017 Not a person with a disability 21 37 17 13 6 2 5 62 20 1110
2014 Person with a disability 10 32 20 15 17 5 2 44 34 40
2014 Not a person with a disability 24 39 14 11 5 3 4 68 17 1016

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 24 13 12 7 10 0 65 21 175
2017 Not a person with a disability 33 32 13 10 6 6 1 69 17 3892
2014 Person with a disability 20 28 12 12 22 6 0 51 36 141
2014 Not a person with a disability 28 34 15 11 6 5 1 66 18 3205
2011 Person with a disability 18 20 13 17 26 5 2 41 45 172
2011 Not a person with a disability 20 30 19 15 11 5 0 53 27 3684

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 27 13 14 8 7 0 62 24 175
2017 Not a person with a disability 29 33 14 14 8 2 0 63 22 3889
2014 Person with a disability 18 27 12 13 27 3 0 46 41 141
2014 Not a person with a disability 25 31 17 14 10 3 0 58 24 3203
2011 Person with a disability 18 24 8 15 30 4 0 44 48 172
2011 Not a person with a disability 20 28 18 17 15 2 0 48 33 3684

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 15 17 11 11 0 52 32 173
2017 Not a person with a disability 20 31 18 16 10 5 1 53 28 3889
2014 Person with a disability 10 29 12 19 25 5 0 41 46 142
2014 Not a person with a disability 15 33 17 19 11 5 1 50 31 3201
2011 Person with a disability 10 17 18 20 30 5 0 29 53 171
2011 Not a person with a disability 9 30 19 22 16 4 0 40 40 3685

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 9 14 14 12 0 57 32 173
2017 Not a person with a disability 24 28 16 14 13 7 0 55 28 3895
2014 Person with a disability 15 18 15 14 32 7 0 35 49 142
2014 Not a person with a disability 18 27 17 17 13 7 0 49 32 3198
2011 Person with a disability 15 19 16 14 27 9 1 37 45 171
2011 Not a person with a disability 14 27 18 17 16 7 0 44 36 3686

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 28 11 24 11 8 0 49 39 175
2017 Not a person with a disability 19 33 15 17 12 4 0 54 30 3893
2014 Person with a disability 8 25 16 26 23 2 0 34 50 142
2014 Not a person with a disability 16 33 16 20 12 3 0 50 33 3199
2011 Person with a disability 8 27 14 23 21 5 1 38 47 170
2011 Not a person with a disability 11 32 17 22 16 2 0 44 39 3683
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 36 15 8 5 3 1 70 14 174
2017 Not a person with a disability 32 41 14 9 4 1 0 74 13 3890
2014 Person with a disability 25 27 19 15 12 3 0 53 28 142
2014 Not a person with a disability 28 42 14 10 4 1 0 71 14 3199
2011 Person with a disability 24 37 13 11 12 3 0 63 24 172
2011 Not a person with a disability 31 39 14 10 5 1 0 71 15 3691

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 47 8 3 1 2 2 88 4 173
2017 Not a person with a disability 42 40 9 4 1 2 0 85 6 3883
2014 Person with a disability 33 41 6 10 7 3 1 77 17 142
2014 Not a person with a disability 41 42 10 4 1 2 0 84 6 3199
2011 Person with a disability 32 35 12 10 6 3 2 70 17 172
2011 Not a person with a disability 38 41 11 6 3 2 0 80 9 3689

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 30 13 14 6 4 2 65 21 173
2017 Not a person with a disability 34 34 12 9 5 4 1 72 15 3886
2014 Person with a disability 29 25 7 18 13 7 1 59 34 142
2014 Not a person with a disability 34 38 11 9 5 3 1 75 14 3197
2011 Person with a disability 30 31 13 10 10 6 1 65 21 172
2011 Not a person with a disability 33 36 12 10 6 3 1 72 16 3688

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 35 18 16 6 4 2 59 23 174
2017 Not a person with a disability 22 33 19 13 7 5 1 58 22 3885
2014 Person with a disability 14 27 22 18 14 5 0 43 34 140
2014 Not a person with a disability 17 32 24 15 7 5 1 52 22 3201
2011 Person with a disability 15 29 22 14 12 5 2 48 28 172
2011 Not a person with a disability 15 34 24 13 8 5 1 52 22 3683

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 15 13 17 24 6 3 41 45 173
2017 Not a person with a disability 21 26 15 15 13 8 2 52 31 3888
2014 Person with a disability 16 19 11 17 32 5 1 37 52 142
2014 Not a person with a disability 18 27 17 17 13 7 2 49 32 3200
2011 Person with a disability 12 22 13 17 28 8 1 37 49 172
2011 Not a person with a disability 16 25 16 17 16 7 2 46 36 3682

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 60 13 9 1 0 0 16 88 2 174
2017 Not a person with a disability 61 16 6 3 2 2 10 88 5 3895
2014 Person with a disability 61 18 8 3 1 2 8 87 4 142
2014 Not a person with a disability 62 14 8 3 2 3 9 86 6 3201

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 15 7 0 2 5 4 90 3 174
2017 Not a person with a disability 68 16 6 2 2 3 3 89 4 3888
2014 Person with a disability 62 20 7 1 2 2 5 89 3 142
2014 Not a person with a disability 65 17 6 2 2 4 4 89 5 3201
2011 Person with a disability 61 15 9 0 2 7 6 86 3 171
2011 Not a person with a disability 66 17 8 2 2 2 3 88 4 3682

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 29 13 20 9 6 0 55 31 175
2017 Not a person with a disability 23 33 16 15 9 4 1 59 24 3893
2014 Person with a disability 16 20 13 22 25 4 0 37 50 142
2014 Not a person with a disability 20 32 17 16 10 4 1 55 28 3201
2011 Person with a disability 12 27 11 17 29 4 0 41 48 171
2011 Not a person with a disability 16 32 18 18 14 2 1 49 33 3688

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 24 17 17 17 7 4 42 39 173
2017 Not a person with a disability 21 29 14 16 13 4 3 53 31 3891
2014 Person with a disability 17 15 6 24 34 3 1 33 61 142
2014 Not a person with a disability 20 29 14 16 15 3 4 52 33 3201
2011 Person with a disability 9 24 12 12 38 3 3 34 54 171
2011 Not a person with a disability 13 27 16 19 21 2 2 41 42 3686

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 35 21 12 6 7 0 59 19 175
2017 Not a person with a disability 23 39 18 11 6 3 0 64 17 3895

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 29 17 6 3 7 3 71 10 173
2017 Not a person with a disability 38 35 15 5 3 4 1 77 8 3892
2014 Person with a disability 33 28 16 12 5 5 1 65 18 142
2014 Not a person with a disability 38 36 14 4 2 5 1 79 7 3202

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 34 14 7 4 3 0 75 11 174
2017 Not a person with a disability 39 40 10 5 3 2 0 81 8 3889
2014 Person with a disability 29 31 13 14 10 3 0 62 24 142
2014 Not a person with a disability 39 40 11 6 2 2 0 81 8 3202
2011 Person with a disability 23 31 15 9 17 5 0 57 27 170
2011 Not a person with a disability 30 40 15 7 6 2 0 71 13 3686

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 30 10 8 5 2 0 77 13 175
2017 Not a person with a disability 48 36 8 5 3 0 0 85 8 3891
2014 Person with a disability 34 27 12 14 13 0 0 61 27 141
2014 Not a person with a disability 47 36 10 4 2 0 0 83 7 3196
2011 Person with a disability 28 31 11 14 13 3 0 60 28 171
2011 Not a person with a disability 37 37 12 9 5 0 0 74 14 3681

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 28 11 11 5 2 0 72 17 175
2017 Not a person with a disability 43 32 12 8 4 0 0 76 12 3886
2014 Person with a disability 28 31 11 13 14 2 0 61 28 142
2014 Not a person with a disability 39 35 13 9 4 1 0 74 12 3202
2011 Person with a disability 33 23 16 11 15 2 0 58 26 170
2011 Not a person with a disability 35 33 16 10 6 0 0 68 16 3681

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 32 14 12 6 2 0 68 18 175
2017 Not a person with a disability 38 35 12 9 5 0 0 74 14 3888
2014 Person with a disability 18 38 13 20 11 0 0 56 31 142
2014 Not a person with a disability 34 36 14 11 5 0 0 71 16 3206
2011 Person with a disability 26 28 12 12 20 1 0 55 33 170
2011 Not a person with a disability 28 35 15 14 8 0 0 63 21 3682

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 24 12 7 9 7 1 70 17 175
2017 Not a person with a disability 39 25 16 9 5 4 1 68 15 3886
2014 Person with a disability 30 21 22 13 8 5 1 54 22 142
2014 Not a person with a disability 38 26 16 10 5 5 0 67 16 3204
2011 Person with a disability 37 25 11 14 8 4 1 65 23 170
2011 Not a person with a disability 37 24 16 10 7 5 1 65 18 3683
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 30 30 40 175
2017 Not a person with a disability 27 38 35 3887
2014 Person with a disability 28 34 39 141
2014 Not a person with a disability 24 39 37 3203
2011 Person with a disability 18 46 36 172
2011 Not a person with a disability 20 48 31 3689

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 11 21 13 10 43 1 54
2017 Not a person with a disability 11 21 12 11 39 6 1038
2014 Person with a disability 14 33 13 14 9999 26 38
2014 Not a person with a disability 12 31 14 17 9999 26 740
2011 Person with a disability 29 28 13 18 9999 12 31
2011 Not a person with a disability 26 27 18 15 9999 14 753
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 34 66 175
2017 Not a person with a disability 17 83 3879
2014 Person with a disability 39 61 142
2014 Not a person with a disability 17 83 3204

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 60
2017 Not a person with a disability 55 646
2014 Person with a disability 54 49
2014 Not a person with a disability 52 541

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 60
2017 Not a person with a disability 51 646
2014 Person with a disability 60 49
2014 Not a person with a disability 55 541

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 60
2017 Not a person with a disability 8 646
2014 Person with a disability 16 49
2014 Not a person with a disability 7 541

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 60
2017 Not a person with a disability 1 646
2014 Person with a disability 0 49

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 646
2014 Person with a disability 20 49
2014 Not a person with a disability 5 541

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 29 60
2017 Not a person with a disability 21 646
2014 Person with a disability 32 49
2014 Not a person with a disability 17 541

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 646
2014 Not a person with a disability 3 541

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 60
2017 Not a person with a disability 40 646
2014 Person with a disability 40 49
2014 Not a person with a disability 37 542

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 60
2017 Not a person with a disability 39 646
2014 Person with a disability 48 49
2014 Not a person with a disability 39 542

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 60
2017 Not a person with a disability 40 646
2014 Person with a disability 44 49
2014 Not a person with a disability 35 542

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 60
2017 Not a person with a disability 36 646
2014 Person with a disability 43 49
2014 Not a person with a disability 36 542

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 60
2017 Not a person with a disability 25 646
2014 Person with a disability 39 49
2014 Not a person with a disability 29 542

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 60
2017 Not a person with a disability 56 646
2014 Person with a disability 68 49
2014 Not a person with a disability 57 542

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 60
2017 Not a person with a disability 32 646
2014 Person with a disability 31 49
2014 Not a person with a disability 29 542

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 646
2014 Person with a disability 0 49
2014 Not a person with a disability 1 542

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 60
2017 Not a person with a disability 14 646
2014 Person with a disability 12 49
2014 Not a person with a disability 10 542

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 60
2017 Not a person with a disability 12 646
2014 Person with a disability 26 49
2014 Not a person with a disability 11 542

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 60
2017 Not a person with a disability 41 646
2014 Person with a disability 69 49
2014 Not a person with a disability 39 542

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 60
2017 Not a person with a disability 32 646
2014 Person with a disability 34 49
2014 Not a person with a disability 29 542

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 60
2017 Not a person with a disability 9 646
2014 Person with a disability 27 49
2014 Not a person with a disability 10 542

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 60
2017 Not a person with a disability 53 645
2014 Person with a disability 60 49
2014 Not a person with a disability 53 542

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 60
2017 Not a person with a disability 28 645
2014 Person with a disability 31 49
2014 Not a person with a disability 30 542

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 60
2017 Not a person with a disability 14 645
2014 Person with a disability 27 49
2014 Not a person with a disability 14 542

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 60
2017 Not a person with a disability 16 645
2014 Person with a disability 28 49
2014 Not a person with a disability 12 542

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 60
2017 Not a person with a disability 10 645
2014 Person with a disability 20 49
2014 Not a person with a disability 9 542

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 645
2014 Not a person with a disability 3 542

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 60
2017 Not a person with a disability 17 645
2014 Person with a disability 16 49
2014 Not a person with a disability 19 542

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 60
2017 Not a person with a disability 11 645
2014 Person with a disability 14 49
2014 Not a person with a disability 8 542

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 60
2017 Not a person with a disability 25 645
2014 Person with a disability 16 49
2014 Not a person with a disability 25 542

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 56
2017 Not a person with a disability 14 604
2014 Not a person with a disability 16 518

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 56
2017 Not a person with a disability 24 604
2014 Person with a disability 22 45
2014 Not a person with a disability 25 518

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 56
2017 Not a person with a disability 13 604
2014 Not a person with a disability 10 518

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 604
2014 Not a person with a disability 9 518

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 604
2014 Not a person with a disability 9 518

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 56
2017 Not a person with a disability 8 604
2014 Not a person with a disability 8 518

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 604
2014 Person with a disability 10 45
2014 Not a person with a disability 6 518

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 56
2017 Not a person with a disability 13 604
2014 Person with a disability 14 45
2014 Not a person with a disability 10 518

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 604
2014 Person with a disability 16 45
2014 Not a person with a disability 8 518

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 56
2017 Not a person with a disability 24 604
2014 Person with a disability 46 45
2014 Not a person with a disability 17 518

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 56
2017 Not a person with a disability 7 604
2014 Not a person with a disability 6 518

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 56
2017 Not a person with a disability 38 604
2014 Person with a disability 59 45
2014 Not a person with a disability 38 518

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 1 604

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 56
2017 Not a person with a disability 51 604
2014 Person with a disability 59 45
2014 Not a person with a disability 45 518

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 56
2017 Not a person with a disability 12 604
2014 Person with a disability 12 45
2014 Not a person with a disability 17 518

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 96 4 60
2017 Not a person with a disability 94 6 647

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 16 16 13 11 19 8 44 33 175
2017 Not a person with a disability 18 20 17 9 7 21 9 53 22 3887
2014 Person with a disability 15 20 17 16 17 9 7 42 38 142
2014 Not a person with a disability 19 21 19 8 6 21 7 55 19 3201

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 26 21 11 8 10 1 56 21 173
2017 Not a person with a disability 30 31 16 8 5 9 1 67 15 3888
2014 Person with a disability 25 25 17 11 15 7 0 54 28 142
2014 Not a person with a disability 29 31 18 7 4 10 1 68 12 3205
2011 Person with a disability 22 34 10 13 16 4 1 59 31 171
2011 Not a person with a disability 32 37 15 8 4 4 0 72 12 3686
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 43 5 6 5 5 10 81 14 175
2017 Not a person with a disability 23 45 10 9 4 4 5 75 14 3894
2014 Person with a disability 37 44 4 5 5 2 2 85 11 142
2014 Not a person with a disability 27 47 8 7 3 3 5 80 11 3207
2011 Person with a disability 38 38 9 8 1 4 3 81 10 172
2011 Not a person with a disability 28 52 8 6 2 1 2 83 8 3685

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 21 17 12 12 19 11 41 34 175
2017 Not a person with a disability 9 20 19 13 9 21 8 41 31 3885
2014 Person with a disability 7 19 20 21 13 12 8 33 42 142
2014 Not a person with a disability 10 26 21 10 6 19 8 49 23 3204
2011 Person with a disability 9 25 18 16 15 13 5 41 37 172
2011 Not a person with a disability 10 29 23 12 7 14 4 48 24 3685

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 25 8 10 4 10 9 74 17 174
2017 Not a person with a disability 37 31 10 5 2 10 5 80 8 3894
2014 Person with a disability 33 24 16 12 3 6 7 65 17 142
2014 Not a person with a disability 38 33 8 5 2 8 5 83 7 3205
2011 Person with a disability 30 28 12 7 13 7 3 64 22 172
2011 Not a person with a disability 38 36 11 5 3 5 3 79 9 3686

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 28 12 7 6 14 8 69 16 174
2017 Not a person with a disability 28 31 13 7 3 13 5 73 12 3891
2014 Person with a disability 22 26 14 8 13 10 7 58 25 142
2014 Not a person with a disability 29 33 12 6 3 12 5 75 11 3201
2011 Person with a disability 22 27 12 12 16 8 3 55 32 172
2011 Not a person with a disability 28 35 15 8 5 8 2 69 14 3680
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 18 82 174
2017 Not a person with a disability 7 93 3876
2014 Person with a disability 28 72 142
2014 Not a person with a disability 5 95 3203

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 33
2017 Not a person with a disability 44 246
2014 Person with a disability 41 38
2014 Not a person with a disability 41 157

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 85 33
2017 Not a person with a disability 66 246
2014 Person with a disability 76 38
2014 Not a person with a disability 64 157

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 246

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33
2014 Person with a disability 0 38

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33
2017 Not a person with a disability 6 246
2014 Person with a disability 13 38
2014 Not a person with a disability 4 157

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 36 33
2017 Not a person with a disability 25 246
2014 Person with a disability 26 38
2014 Not a person with a disability 21 157

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33
2017 Not a person with a disability 6 246
2014 Not a person with a disability 9 157

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 243
2014 Not a person with a disability 17 157

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 243
2014 Not a person with a disability 16 157

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 243
2014 Not a person with a disability 9 157

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 243
2014 Person with a disability 0 38
2014 Not a person with a disability 6 157

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 33
2017 Not a person with a disability 27 243
2014 Person with a disability 26 38
2014 Not a person with a disability 30 157

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 33
2017 Not a person with a disability 37 243
2014 Person with a disability 24 38
2014 Not a person with a disability 37 157

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33
2017 Not a person with a disability 3 243
2014 Not a person with a disability 3 157

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 243

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 243
2014 Not a person with a disability 9 157

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 243
2014 Person with a disability 19 38
2014 Not a person with a disability 18 157

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 33
2014 Person with a disability 63 38

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 33
2014 Person with a disability 0 38

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 243
2014 Person with a disability 24 38
2014 Not a person with a disability 21 157

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 33
2017 Not a person with a disability 32 245
2014 Person with a disability 26 38
2014 Not a person with a disability 20 156

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 33
2017 Not a person with a disability 16 245
2014 Person with a disability 11 38
2014 Not a person with a disability 10 156

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 33
2017 Not a person with a disability 9 245
2014 Person with a disability 20 38
2014 Not a person with a disability 7 156

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 33
2017 Not a person with a disability 13 245
2014 Person with a disability 24 38
2014 Not a person with a disability 13 156

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 245
2014 Not a person with a disability 8 156

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 245
2014 Not a person with a disability 4 156

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 33
2017 Not a person with a disability 14 245
2014 Person with a disability 18 38
2014 Not a person with a disability 11 156

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 33
2017 Not a person with a disability 7 245
2014 Not a person with a disability 5 156

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 33
2017 Not a person with a disability 45 245
2014 Person with a disability 38 38
2014 Not a person with a disability 56 156

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 30
2017 Not a person with a disability 10 233
2014 Person with a disability 12 35
2014 Not a person with a disability 6 149

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 21 233
2014 Not a person with a disability 22 149

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 233
2014 Not a person with a disability 5 149

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 233
2014 Not a person with a disability 5 149

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 233
2014 Not a person with a disability 4 149

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 30
2017 Not a person with a disability 4 233
2014 Not a person with a disability 6 149

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 30
2017 Not a person with a disability 7 233
2014 Not a person with a disability 6 149

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 30
2017 Not a person with a disability 14 233
2014 Not a person with a disability 10 149

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 30
2017 Not a person with a disability 8 233
2014 Not a person with a disability 8 149

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 50 30
2017 Not a person with a disability 23 233
2014 Person with a disability 32 35
2014 Not a person with a disability 20 149

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 233
2014 Not a person with a disability 7 149

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 56 30
2017 Not a person with a disability 39 233
2014 Person with a disability 56 35
2014 Not a person with a disability 34 149

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 30
2017 Not a person with a disability 3 233

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 49 30
2017 Not a person with a disability 60 233
2014 Person with a disability 71 35
2014 Not a person with a disability 62 149

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 30
2017 Not a person with a disability 10 233
2014 Not a person with a disability 7 149

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 88 12 33
2017 Not a person with a disability 95 5 245

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 19 17 6 6 24 8 58 18 175
2017 Not a person with a disability 20 18 19 3 3 28 9 61 10 3886
2014 Person with a disability 16 18 19 11 9 22 4 47 28 140
2014 Not a person with a disability 21 22 18 3 2 27 7 65 7 3202

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 27 15 6 5 14 2 69 13 175
2017 Not a person with a disability 33 30 16 4 2 11 2 74 7 3888
2014 Person with a disability 27 21 20 7 12 13 1 55 22 142
2014 Not a person with a disability 33 30 16 4 2 13 2 75 6 3205
2011 Person with a disability 25 36 11 10 12 4 2 65 23 171
2011 Not a person with a disability 38 36 14 5 2 5 0 78 7 3689
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 16 27 17 26 1 1 29 44 175
2017 Not a person with a disability 14 21 21 18 25 0 1 35 44 3894

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 31 23 15 8 0 2 53 24 175
2017 Not a person with a disability 25 28 24 13 9 0 1 54 22 3892

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 27 18 7 4 0 6 69 12 172
2017 Not a person with a disability 38 28 18 8 4 0 3 68 13 3883

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 21 18 19 19 0 1 43 38 175
2017 Not a person with a disability 24 23 23 15 13 0 1 48 29 3894

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 26 10 8 7 1 7 73 16 174
2017 Not a person with a disability 46 26 15 6 4 0 4 75 10 3886

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 24 25 15 9 0 1 50 25 174
2017 Not a person with a disability 30 31 20 12 6 0 0 62 18 3877

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 32 15 15 7 0 2 61 23 174
2017 Not a person with a disability 30 32 20 11 5 1 1 63 16 3877

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 34 18 12 6 1 3 62 19 174
2017 Not a person with a disability 28 32 21 11 6 0 1 61 18 3873

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 39 16 10 7 0 2 65 18 174
2017 Not a person with a disability 31 31 19 11 6 0 1 64 17 3881

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 32 16 7 3 1 2 73 11 174
2017 Not a person with a disability 39 32 17 7 4 0 1 72 11 3869

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 22 15 6 3 0 1 75 10 174
2017 Not a person with a disability 56 24 12 5 2 0 1 81 7 3884

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 19 10 7 4 1 2 78 11 174
2017 Not a person with a disability 74 13 5 3 2 0 2 89 6 3889

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 27 15 6 5 1 0 73 11 174
2017 Not a person with a disability 49 31 12 5 2 0 1 81 7 3890

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 19 10 13 4 1 3 73 17 175
2017 Not a person with a disability 58 22 9 6 4 0 1 81 10 3887

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 12 5 0 4 0 30 87 5 174
2017 Not a person with a disability 57 14 6 2 1 0 20 89 4 3885

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 23 15 3 2 1 7 78 5 174
2017 Not a person with a disability 58 25 9 3 2 0 3 86 5 3868

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 23 14 12 9 2 5 62 23 175
2017 Not a person with a disability 49 20 11 8 9 0 2 71 17 3895

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 35 14 6 4 1 2 75 10 174
2017 Not a person with a disability 53 29 11 3 2 0 2 84 5 3886

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 25 36 18 7 2 0 38 25 174
2017 Not a person with a disability 14 32 36 12 5 0 0 47 18 3898

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 27 34 17 9 1 1 26 39 174
2017 Not a person with a disability 7 18 38 24 12 0 1 36 25 3880

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 30 18 17 15 3 1 47 34 173
2017 Not a person with a disability 17 36 20 13 9 5 1 56 23 3894

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 29 17 19 10 8 0 50 32 175
2017 Not a person with a disability 20 39 16 15 8 2 0 60 24 3893
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 47 53 174
2017 Not a person with a disability 12 88 3884
2014 Person with a disability 44 56 142
2014 Not a person with a disability 10 90 3195

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 81 19 83
2017 Not a person with a disability 71 29 429
2014 Person with a disability 72 28 62
2014 Not a person with a disability 79 21 319

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 22 11 12 4 1 2 73 16 68
2017 Not a person with a disability 45 40 5 4 3 0 2 87 8 305
2014 Person with a disability 52 33 5 5 5 0 0 85 10 46
2014 Not a person with a disability 50 39 5 6 0 1 0 89 6 250
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 15 30 13 25 3 1 14 86 174
2017 Not a person with a disability 17 24 23 15 18 2 0 18 82 3897

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 141
2017 Not a person with a disability 29 3043

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 40 141
2017 Not a person with a disability 36 3043

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 141
2017 Not a person with a disability 18 3043

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 141
2017 Not a person with a disability 59 3043

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 141
2017 Not a person with a disability 3 3043

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 27 141
2017 Not a person with a disability 35 3043

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 5 38 18 9 5 25 136
2017 Not a person with a disability 6 42 18 11 4 19 2963

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 21 18 16 24 3 3 39 42 143
2017 Not a person with a disability 13 24 14 19 23 1 6 40 45 3068

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 10 16 15 44 3 8 16 66 143
2017 Not a person with a disability 4 11 12 18 44 3 8 17 70 3061
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