2017 Public Service Employee Survey Results for Parks Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	42	4	8	3	85	11	744
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	50	5	9	4	82	13	920
2017	University certificate or diploma below the bachelor's level	27	54	6	11	3	81	13	210
2017	Bachelor's degree	31	54	4	10	2	84	12	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	49	5	11	4	80	15	800
2014	Secondary or high school graduation certificate or equivalent or less	35	46	4	12	4	80	16	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	46	6	12	4	78	16	800
2014	University certificate or diploma below the bachelor's level	22	53	5	11	8	76	19	160
2014	Bachelor's degree	25	57	5	10	3	82	13	1104
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	56	4	13	3	80	15	613
2011	Secondary or high school graduation certificate or equivalent or less	30	47	6	12	5	78	16	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	48	5	13	6	77	18	1008
2011	University certificate or diploma below the bachelor's level	32	46	4	13	5	78	18	180
2011	Bachelor's degree	27	49	5	15	4	76	19	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	46	3	14	4	78	18	744

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	20	3	3	1	0	1	94	3	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	21	5	3	1	0	1	90	5	920
2017	University certificate or diploma below the bachelor's level	69	20	4	4	0	1	1	91	5	210
2017	Bachelor's degree	75	18	3	2	1	0	1	95	3	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	19	4	3	1	1	1	93	4	801
2014	Secondary or high school graduation certificate or equivalent or less	75	17	3	1	1	1	2	95	3	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	25	5	3	1	0	1	91	4	799
2014	University certificate or diploma below the bachelor's level	65	21	10	2	1	1	0	87	3	160
2014	Bachelor's degree	73	20	3	3	1	0	1	94	4	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	19	4	3	1	1	0	92	4	613
2011	Secondary or high school graduation certificate or equivalent or less	62	26	3	2	1	0	4	93	4	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	5	3	1	0	2	91	4	1008
2011	University certificate or diploma below the bachelor's level	65	24	4	4	2	1	1	90	6	180
2011	Bachelor's degree	72	19	3	3	1	1	1	92	5	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	18	4	1	2	1	0	93	3	742

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	16	3	2	1	0	1	94	2	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	4	3	2	0	2	91	4	919
2017	University certificate or diploma below the bachelor's level	70	16	6	4	1	1	2	89	5	210
2017	Bachelor's degree	72	17	3	5	2	0	1	90	7	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	5	7	3	0	1	86	9	801
2014	Secondary or high school graduation certificate or equivalent or less	76	15	3	1	1	0	4	95	2	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	4	3	2	0	3	91	5	800
2014	University certificate or diploma below the bachelor's level	60	20	9	8	1	0	1	81	10	160
2014	Bachelor's degree	69	18	4	5	3	0	1	88	8	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	19	6	6	3	0	1	85	9	612
2011	Secondary or high school graduation certificate or equivalent or less	66	17	5	1	1	1	8	91	3	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	18	4	3	2	0	3	90	5	1008
2011	University certificate or diploma below the bachelor's level	70	15	5	5	2	0	3	87	7	180
2011	Bachelor's degree	70	15	4	7	3	0	1	87	9	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	19	4	7	3	0	1	86	10	744

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	31	5	8	3	1	83	12	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	6	10	6	0	78	16	918
2017	University certificate or diploma below the bachelor's level	43	35	6	11	5	0	78	16	210
2017	Bachelor's degree	40	36	6	12	6	0	76	18	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	7	15	7	0	71	22	800
2014	Secondary or high school graduation certificate or equivalent or less	51	30	5	7	5	1	83	12	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	8	11	4	0	77	15	800
2014	University certificate or diploma below the bachelor's level	42	25	9	20	4	0	68	23	160
2014	Bachelor's degree	40	35	7	13	6	0	74	18	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	6	16	6	0	71	23	613
2011	Secondary or high school graduation certificate or equivalent or less	40	37	8	8	5	3	79	13	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	8	9	6	0	76	16	1005
2011	University certificate or diploma below the bachelor's level	36	36	8	10	9	0	72	20	180
2011	Bachelor's degree	37	35	8	12	8	0	72	20	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	7	13	5	0	75	18	746

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	38	7	11	6	0	0	76	17	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	13	16	8	0	0	63	24	919
2017	University certificate or diploma below the bachelor's level	25	42	12	10	12	0	0	67	22	210
2017	Bachelor's degree	24	42	11	17	5	0	0	66	23	1391
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	13	18	7	0	0	61	25	801
2014	Secondary or high school graduation certificate or equivalent or less	30	38	9	16	7	0	1	68	23	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	12	18	7	0	0	63	25	798
2014	University certificate or diploma below the bachelor's level	16	34	18	21	11	0	0	50	32	160
2014	Bachelor's degree	19	43	12	20	7	0	0	61	27	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	39	16	19	7	0	0	57	27	613
2011	Secondary or high school graduation certificate or equivalent or less	27	38	13	15	6	0	1	66	22	671
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	15	14	8	1	1	62	23	1007
2011	University certificate or diploma below the bachelor's level	23	41	15	14	8	0	0	63	22	179
2011	Bachelor's degree	24	41	11	17	7	0	0	65	24	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	41	14	13	6	0	1	67	18	746

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	36	10	5	1	84	6	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	8	4	2	86	7	919
2017	University certificate or diploma below the bachelor's level	49	34	8	6	3	83	9	209
2017	Bachelor's degree	51	35	6	5	2	87	7	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	32	7	5	2	86	7	800
2014	Secondary or high school graduation certificate or equivalent or less	53	35	9	3	1	88	4	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	7	4	3	86	7	799
2014	University certificate or diploma below the bachelor's level	48	37	8	5	1	85	7	160
2014	Bachelor's degree	47	37	7	6	2	85	9	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	7	4	2	87	6	613
2011	Secondary or high school graduation certificate or equivalent or less	51	30	12	5	2	81	7	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	8	5	2	85	7	1009
2011	University certificate or diploma below the bachelor's level	50	33	7	8	2	83	10	180
2011	Bachelor's degree	50	36	6	5	2	86	8	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	30	6	5	2	86	8	743

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	32	8	3	1	0	89	4	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	5	4	2	0	89	6	919
2017	University certificate or diploma below the bachelor's level	51	34	6	5	4	0	85	9	209
2017	Bachelor's degree	53	35	5	5	2	0	89	7	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	4	6	2	0	87	9	800
2014	Secondary or high school graduation certificate or equivalent or less	56	33	7	3	0	0	90	3	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	7	3	2	0	87	5	800
2014	University certificate or diploma below the bachelor's level	55	34	5	4	2	0	89	7	160
2014	Bachelor's degree	51	35	6	7	2	0	86	9	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	30	5	7	3	0	85	10	612
2011	Secondary or high school graduation certificate or equivalent or less	52	36	8	3	1	0	88	4	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	36	5	5	1	1	89	6	1008
2011	University certificate or diploma below the bachelor's level	54	33	3	7	4	0	87	10	179
2011	Bachelor's degree	51	38	5	4	2	0	89	6	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33	5	4	4	0	88	8	746

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	33	6	6	3	0	86	8	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	7	7	4	0	83	11	915
2017	University certificate or diploma below the bachelor's level	43	40	9	5	2	1	84	8	209
2017	Bachelor's degree	49	36	5	8	2	0	85	10	1383
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	8	7	2	0	84	9	799
2014	Secondary or high school graduation certificate or equivalent or less	49	36	6	6	3	0	85	9	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	7	7	3	0	83	10	800
2014	University certificate or diploma below the bachelor's level	39	41	7	10	3	0	80	12	160
2014	Bachelor's degree	43	40	7	8	2	0	83	10	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	6	6	1	0	87	7	613

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31	11	7	3	1	1	79	10	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	11	11	6	0	0	72	17	917
2017	University certificate or diploma below the bachelor's level	38	36	9	9	7	0	1	75	17	209
2017	Bachelor's degree	39	34	11	8	6	0	1	74	14	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	8	10	6	0	0	76	16	800
2014	Secondary or high school graduation certificate or equivalent or less	44	30	11	8	3	1	2	77	12	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	14	9	5	0	3	71	14	800
2014	University certificate or diploma below the bachelor's level	34	34	12	12	7	1	1	69	19	160
2014	Bachelor's degree	34	36	13	11	4	0	1	71	16	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	10	11	6	0	1	72	17	613
2011	Secondary or high school graduation certificate or equivalent or less	36	37	10	10	6	1	0	74	16	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	12	9	7	0	0	71	16	1008
2011	University certificate or diploma below the bachelor's level	32	36	14	9	6	1	1	70	15	180
2011	Bachelor's degree	37	38	9	9	6	1	1	76	15	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	10	10	5	0	0	75	15	745

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	25	12	9	7	2	8	69	18	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	10	8	8	1	6	72	17	918
2017	University certificate or diploma below the bachelor's level	32	23	14	16	12	0	3	57	28	209
2017	Bachelor's degree	35	25	11	13	11	1	4	63	25	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	8	13	13	1	5	64	27	800
2014	Secondary or high school graduation certificate or equivalent or less	41	28	8	11	7	1	5	73	19	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	30	10	10	8	1	5	71	19	800
2014	University certificate or diploma below the bachelor's level	34	32	8	12	13	2	0	67	25	160
2014	Bachelor's degree	34	27	9	16	11	1	3	63	28	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29	8	19	13	1	7	57	34	613
2011	Secondary or high school graduation certificate or equivalent or less	40	26	7	8	12	1	5	71	21	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	27	8	10	11	1	3	69	23	1007
2011	University certificate or diploma below the bachelor's level	35	24	8	14	14	0	5	62	29	180
2011	Bachelor's degree	29	27	7	17	15	1	4	59	33	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25	9	17	15	1	5	56	34	746

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	41	7	5	2	86	7	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	9	6	3	82	9	920
2017	University certificate or diploma below the bachelor's level	41	44	5	6	3	85	9	209
2017	Bachelor's degree	38	45	7	6	3	84	9	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	7	6	3	83	10	800
2014	Secondary or high school graduation certificate or equivalent or less	47	39	8	4	3	86	6	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	46	9	7	3	82	10	800
2014	University certificate or diploma below the bachelor's level	38	46	8	5	3	84	8	160
2014	Bachelor's degree	37	44	9	7	3	81	10	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	42	8	7	2	83	9	613
2011	Secondary or high school graduation certificate or equivalent or less	49	34	9	5	3	83	8	674
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	9	7	3	82	9	1007
2011	University certificate or diploma below the bachelor's level	43	36	11	8	2	78	11	180
2011	Bachelor's degree	39	42	8	8	4	81	12	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	8	7	4	82	11	745

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	36	11	11	6	0	0	72	17	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	14	14	9	1	0	63	23	919
2017	University certificate or diploma below the bachelor's level	33	29	16	14	8	0	0	62	22	209
2017	Bachelor's degree	30	38	12	11	8	0	0	69	19	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	14	14	6	0	0	66	20	801
2014	Secondary or high school graduation certificate or equivalent or less	32	36	13	12	7	0	0	68	19	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	14	15	8	0	0	63	23	799
2014	University certificate or diploma below the bachelor's level	16	40	13	21	9	1	0	57	30	160
2014	Bachelor's degree	24	37	14	17	8	0	0	62	24	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	43	12	16	5	0	0	66	22	613
2011	Secondary or high school graduation certificate or equivalent or less	23	37	13	15	10	1	0	61	25	674
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	14	16	11	1	0	58	28	1009
2011	University certificate or diploma below the bachelor's level	20	36	17	14	12	0	1	57	26	180
2011	Bachelor's degree	23	39	14	14	9	0	0	62	24	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	13	16	10	0	0	60	26	745

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	43	11	7	3	78	11	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	43	11	11	5	73	16	917
2017	University certificate or diploma below the bachelor's level	24	44	11	15	5	69	20	207
2017	Bachelor's degree	28	44	11	12	6	71	18	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	11	13	6	70	19	801

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	39	8	5	3	0	0	84	8	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	11	7	3	1	0	79	9	919
2017	University certificate or diploma below the bachelor's level	41	35	12	7	5	0	0	77	12	209
2017	Bachelor's degree	44	40	8	5	3	0	0	84	8	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	8	5	2	0	0	85	7	800
2014	Secondary or high school graduation certificate or equivalent or less	46	34	10	7	2	1	0	81	8	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	12	5	2	3	0	80	7	798
2014	University certificate or diploma below the bachelor's level	42	31	12	12	2	1	0	74	14	160
2014	Bachelor's degree	43	39	10	5	3	1	0	82	8	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	9	5	2	0	0	85	7	611
2011	Secondary or high school graduation certificate or equivalent or less	38	39	10	6	4	2	1	79	11	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	12	6	3	2	0	79	9	1008
2011	University certificate or diploma below the bachelor's level	43	37	10	5	5	1	1	81	10	180
2011	Bachelor's degree	42	39	10	6	3	1	0	82	9	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	7	7	3	0	0	82	10	745

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	37	11	7	8	0	74	15	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	15	11	9	1	64	21	918
2017	University certificate or diploma below the bachelor's level	32	37	15	10	6	0	68	16	209
2017	Bachelor's degree	33	38	12	11	6	0	70	18	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	13	11	5	0	71	16	800

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	26	7	2	1	91	3	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	32	5	2	1	92	3	918
2017	University certificate or diploma below the bachelor's level	52	38	7	3	0	90	3	209
2017	Bachelor's degree	54	34	8	3	1	89	4	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	7	3	1	89	4	799
2014	Secondary or high school graduation certificate or equivalent or less	70	24	5	1	0	94	1	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	26	4	1	0	95	2	799
2014	University certificate or diploma below the bachelor's level	62	32	4	2	0	94	2	160
2014	Bachelor's degree	63	28	6	2	0	92	3	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	27	5	2	0	93	2	611
2011	Secondary or high school graduation certificate or equivalent or less	73	21	5	1	0	94	1	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	23	5	2	1	92	2	1007
2011	University certificate or diploma below the bachelor's level	67	30	2	1	1	96	2	178
2011	Bachelor's degree	62	29	6	2	1	91	3	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	26	6	3	1	90	4	745

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	40	9	12	7	0	0	72	19	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	11	13	7	0	0	68	21	917
2017	University certificate or diploma below the bachelor's level	28	39	12	13	7	0	0	67	20	209
2017	Bachelor's degree	30	44	9	12	5	0	0	74	17	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	9	11	4	0	1	75	16	801
2014	Secondary or high school graduation certificate or equivalent or less	27	44	12	8	9	0	0	71	17	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	43	13	14	7	1	0	65	22	798
2014	University certificate or diploma below the bachelor's level	17	35	22	12	13	0	0	53	25	160
2014	Bachelor's degree	23	43	12	15	7	0	0	66	23	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	45	10	13	6	0	0	71	19	612
2011	Secondary or high school graduation certificate or equivalent or less	29	39	9	13	9	0	0	69	22	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	11	13	8	0	0	68	21	1007
2011	University certificate or diploma below the bachelor's level	25	40	9	14	13	0	0	65	27	177
2011	Bachelor's degree	30	41	10	11	7	0	0	71	18	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	11	13	9	0	0	68	21	746

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	12	9	5	75	13	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	38	13	10	6	71	16	918
2017	University certificate or diploma below the bachelor's level	34	33	14	15	5	67	19	208
2017	Bachelor's degree	37	38	11	9	5	75	14	1384
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	14	10	4	72	14	800
2014	Secondary or high school graduation certificate or equivalent or less	39	35	11	9	5	74	15	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	13	12	4	70	17	800
2014	University certificate or diploma below the bachelor's level	22	32	18	19	8	55	27	160
2014	Bachelor's degree	32	38	12	11	7	70	18	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	12	10	4	74	14	613

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	39	8	7	4	1	0	81	12	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	14	10	5	0	0	71	14	916
2017	University certificate or diploma below the bachelor's level	26	47	16	7	3	0	0	73	11	209
2017	Bachelor's degree	33	41	12	9	4	0	0	74	14	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	13	11	4	0	1	72	15	800
2014	Secondary or high school graduation certificate or equivalent or less	35	39	15	8	3	0	0	74	11	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	16	9	5	0	0	70	15	799
2014	University certificate or diploma below the bachelor's level	22	47	15	9	7	0	0	69	16	160
2014	Bachelor's degree	29	42	12	11	4	0	1	72	15	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	42	13	11	4	0	0	72	15	613
2011	Secondary or high school graduation certificate or equivalent or less	35	40	12	8	5	1	0	75	13	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	13	8	5	1	0	74	13	1005
2011	University certificate or diploma below the bachelor's level	33	37	12	10	8	0	0	70	18	180
2011	Bachelor's degree	32	43	12	9	5	0	0	75	13	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	14	12	3	0	0	71	16	745

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	30	7	3	1	0	89	4	737
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	34	8	4	2	0	85	6	913
2017	University certificate or diploma below the bachelor's level	48	38	7	4	3	0	86	7	209
2017	Bachelor's degree	46	40	6	5	2	0	86	7	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	7	5	2	0	86	7	800
2014	Secondary or high school graduation certificate or equivalent or less	63	26	7	3	1	0	89	4	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	41	8	2	1	0	89	3	799
2014	University certificate or diploma below the bachelor's level	45	40	12	2	0	0	85	3	160
2014	Bachelor's degree	45	40	9	5	2	0	85	7	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	9	5	1	0	85	6	612
2011	Secondary or high school graduation certificate or equivalent or less	58	32	5	3	2	0	91	4	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	7	4	1	1	88	5	1008
2011	University certificate or diploma below the bachelor's level	54	30	10	4	2	0	84	6	180
2011	Bachelor's degree	45	41	7	5	2	0	87	7	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	8	4	2	0	85	7	746

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	33	11	4	2	0	1	84	6	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	30	19	6	4	0	1	71	10	919
2017	University certificate or diploma below the bachelor's level	32	40	17	8	2	0	1	73	10	210
2017	Bachelor's degree	32	36	18	8	4	0	1	69	13	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	19	12	8	0	1	61	20	801
2014	Secondary or high school graduation certificate or equivalent or less	46	29	16	6	1	0	1	76	7	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	21	7	4	0	0	68	11	800
2014	University certificate or diploma below the bachelor's level	28	31	14	17	8	0	2	60	25	160
2014	Bachelor's degree	30	33	21	10	6	0	0	63	16	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	22	14	8	0	1	56	22	613
2011	Secondary or high school graduation certificate or equivalent or less	40	34	18	5	3	0	1	75	8	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	20	8	5	1	1	66	13	1005
2011	University certificate or diploma below the bachelor's level	35	28	17	11	8	0	1	64	19	179
2011	Bachelor's degree	25	33	22	12	8	0	0	58	20	1240
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	30	25	16	8	0	1	51	24	745

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	20	31	21	16	2	4	39	29	735
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	25	36	16	10	0	4	28	35	910
2017	University certificate or diploma below the bachelor's level	8	26	38	17	9	0	2	26	35	210
2017	Bachelor's degree	8	21	38	20	10	1	3	31	30	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	38	19	9	1	2	28	33	799
2014	Secondary or high school graduation certificate or equivalent or less	11	26	31	20	10	1	2	31	37	659
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	28	37	17	6	2	3	24	38	796
2014	University certificate or diploma below the bachelor's level	14	26	35	15	8	1	2	23	41	159
2014	Bachelor's degree	11	27	34	18	7	1	2	26	39	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	32	36	15	6	0	1	21	43	611
2011	Secondary or high school graduation certificate or equivalent or less	12	30	31	15	7	1	3	24	44	667
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	37	17	6	1	2	23	38	1003
2011	University certificate or diploma below the bachelor's level	12	31	31	15	7	1	2	23	45	179
2011	Bachelor's degree	12	30	35	13	6	0	2	20	43	1238
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	39	15	5	1	0	20	40	745

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	16	21	23	26	3	4	53	24	731
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	27	20	17	3	4	40	31	908
2017	University certificate or diploma below the bachelor's level	9	20	32	17	16	3	3	35	31	210
2017	Bachelor's degree	8	17	30	20	17	3	3	40	28	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	31	22	14	3	2	37	31	797
2014	Secondary or high school graduation certificate or equivalent or less	10	18	28	20	19	3	2	40	30	660
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	28	18	13	3	4	33	37	796
2014	University certificate or diploma below the bachelor's level	13	25	34	13	13	1	1	26	39	160
2014	Bachelor's degree	13	25	31	18	10	2	1	29	39	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	33	17	8	1	1	26	41	611
2011	Secondary or high school graduation certificate or equivalent or less	11	24	26	20	12	3	4	34	38	665
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	28	20	12	3	4	33	37	1001
2011	University certificate or diploma below the bachelor's level	15	22	29	18	11	2	3	30	39	178
2011	Bachelor's degree	17	22	29	18	11	2	2	30	40	1237
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	29	20	9	2	2	30	40	744

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	18	25	16	18	5	6	39	34	728
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	26	16	11	2	4	29	44	911
2017	University certificate or diploma below the bachelor's level	16	28	29	12	8	4	4	22	47	210
2017	Bachelor's degree	14	24	30	15	9	3	5	25	42	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	32	14	7	2	2	22	45	798
2014	Secondary or high school graduation certificate or equivalent or less	13	22	26	18	11	3	6	33	39	659
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	29	15	7	3	3	23	46	797
2014	University certificate or diploma below the bachelor's level	29	22	24	8	11	3	2	20	54	159
2014	Bachelor's degree	20	25	31	13	7	2	2	21	47	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	29	13	5	1	1	18	53	610
2011	Secondary or high school graduation certificate or equivalent or less	16	29	27	14	8	3	4	23	48	666
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	30	14	7	3	4	22	46	998
2011	University certificate or diploma below the bachelor's level	21	27	24	16	7	2	3	24	50	178
2011	Bachelor's degree	20	28	29	14	6	2	2	20	49	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	35	15	4	1	3	20	44	744

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	7	20	27	32	2	9	66	12	729
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	25	30	22	1	6	56	17	902
2017	University certificate or diploma below the bachelor's level	4	12	29	32	19	2	3	54	16	207
2017	Bachelor's degree	4	10	27	32	20	1	5	56	15	1383
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	12	35	28	14	1	3	44	19	795
2014	Secondary or high school graduation certificate or equivalent or less	6	9	25	29	25	2	5	58	16	658
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	12	27	33	18	2	3	54	18	793
2014	University certificate or diploma below the bachelor's level	6	16	36	19	18	0	4	39	23	159
2014	Bachelor's degree	4	13	31	32	16	1	3	50	18	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	18	36	26	14	1	2	41	23	607
2011	Secondary or high school graduation certificate or equivalent or less	7	15	29	23	18	2	5	45	24	657
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	13	32	30	13	1	6	46	20	997
2011	University certificate or diploma below the bachelor's level	12	18	35	17	15	1	3	33	30	176
2011	Bachelor's degree	8	17	34	26	11	1	3	39	25	1239
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	39	26	9	1	2	35	24	744

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	15	24	18	26	2	5	48	26	734
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	20	23	19	16	2	5	37	38	910
2017	University certificate or diploma below the bachelor's level	13	21	30	20	9	3	4	32	37	210
2017	Bachelor's degree	13	20	26	19	15	2	4	37	35	1383
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	28	16	10	2	4	27	43	798
2014	Secondary or high school graduation certificate or equivalent or less	17	22	25	16	14	2	3	33	41	661
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	25	11	11	1	2	23	52	797
2014	University certificate or diploma below the bachelor's level	33	29	20	9	7	0	2	17	63	159
2014	Bachelor's degree	24	26	26	11	10	1	2	21	52	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	22	11	6	1	2	17	61	613
2011	Secondary or high school graduation certificate or equivalent or less	25	26	25	12	7	2	3	20	54	665
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	23	12	7	2	3	20	56	1003
2011	University certificate or diploma below the bachelor's level	27	33	23	8	8	0	2	16	62	178
2011	Bachelor's degree	28	29	23	11	6	1	3	18	59	1240
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	26	12	4	1	2	17	57	744

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	12	18	22	29	6	7	59	21	730
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	14	23	22	21	3	7	48	26	911
2017	University certificate or diploma below the bachelor's level	5	16	26	27	18	5	2	48	23	210
2017	Bachelor's degree	11	16	27	21	17	3	5	42	29	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	31	17	11	3	5	31	35	797
2014	Secondary or high school graduation certificate or equivalent or less	9	14	23	23	19	5	6	48	26	659
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	24	20	19	4	5	43	30	797
2014	University certificate or diploma below the bachelor's level	9	28	25	18	13	4	3	33	40	159
2014	Bachelor's degree	11	20	29	22	12	2	4	36	33	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	32	20	9	1	2	31	36	610
2011	Secondary or high school graduation certificate or equivalent or less	6	16	24	26	18	3	6	49	24	665
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	25	25	18	3	8	48	24	997
2011	University certificate or diploma below the bachelor's level	11	15	30	22	17	2	3	41	27	178
2011	Bachelor's degree	9	19	28	25	13	1	5	41	29	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	30	24	12	2	4	38	30	743

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	15	24	16	23	5	8	45	27	731
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	29	13	14	4	5	30	38	913
2017	University certificate or diploma below the bachelor's level	13	25	32	16	8	2	3	26	40	210
2017	Bachelor's degree	13	22	30	15	12	3	5	29	38	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	34	15	6	2	4	22	42	799
2014	Secondary or high school graduation certificate or equivalent or less	14	14	26	19	15	6	6	38	32	658
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	32	12	12	3	4	26	39	796
2014	University certificate or diploma below the bachelor's level	15	28	29	13	10	2	3	23	46	159
2014	Bachelor's degree	17	26	32	13	8	2	3	22	45	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	38	10	3	1	3	14	46	612

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	10	5	1	2	1	8	92	3	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	13	6	2	2	0	6	89	5	920
2017	University certificate or diploma below the bachelor's level	68	12	6	3	2	1	7	87	6	209
2017	Bachelor's degree	71	12	4	3	3	0	6	89	7	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	14	6	5	3	0	3	86	9	800
2014	Secondary or high school graduation certificate or equivalent or less	73	12	4	3	1	1	6	91	4	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	11	6	3	2	1	6	88	5	802
2014	University certificate or diploma below the bachelor's level	69	17	4	3	4	0	3	88	7	160
2014	Bachelor's degree	75	10	5	4	2	0	4	88	6	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	12	3	5	4	0	3	87	9	613
2011	Secondary or high school graduation certificate or equivalent or less	73	13	5	2	2	0	5	90	4	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	11	7	2	3	1	6	87	6	1007
2011	University certificate or diploma below the bachelor's level	69	14	5	3	4	0	5	87	7	179
2011	Bachelor's degree	70	13	6	3	3	0	4	87	7	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	5	5	4	0	3	86	9	746

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	33	14	12	9	3	2	62	23	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	16	13	13	4	3	55	28	919
2017	University certificate or diploma below the bachelor's level	20	26	15	22	10	4	3	50	34	210
2017	Bachelor's degree	21	33	16	13	9	4	4	59	24	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	15	14	8	3	4	60	24	799
2014	Secondary or high school graduation certificate or equivalent or less	28	34	14	10	7	3	4	66	18	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	16	13	9	2	4	60	23	801
2014	University certificate or diploma below the bachelor's level	21	25	21	13	14	3	3	49	28	160
2014	Bachelor's degree	25	34	15	14	7	3	3	62	22	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	38	13	13	4	4	2	68	18	613

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	31	9	10	8	0	0	73	19	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	9	12	10	1	0	69	21	916
2017	University certificate or diploma below the bachelor's level	32	34	9	16	8	1	0	66	24	209
2017	Bachelor's degree	38	33	10	11	7	0	0	71	19	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	8	11	5	1	0	75	16	800
2014	Secondary or high school graduation certificate or equivalent or less	41	25	12	13	8	1	0	67	21	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	9	11	9	0	1	71	20	800
2014	University certificate or diploma below the bachelor's level	30	40	8	12	8	1	0	71	21	160
2014	Bachelor's degree	36	34	9	12	7	1	0	71	20	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	10	9	4	1	0	77	13	613

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	37	8	15	7	0	1	70	22	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	11	16	9	0	0	65	25	920
2017	University certificate or diploma below the bachelor's level	25	39	9	19	7	0	0	65	26	210
2017	Bachelor's degree	32	36	11	14	6	1	0	69	20	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	11	11	4	0	1	74	15	800
2014	Secondary or high school graduation certificate or equivalent or less	26	41	9	16	6	1	1	68	23	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	11	15	8	2	0	65	24	800
2014	University certificate or diploma below the bachelor's level	19	35	17	22	7	0	0	54	29	160
2014	Bachelor's degree	31	40	10	14	5	0	0	71	19	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	45	8	14	2	1	0	75	16	613
2011	Secondary or high school graduation certificate or equivalent or less	23	34	15	18	10	1	0	57	28	674
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	12	17	10	1	1	60	28	1009
2011	University certificate or diploma below the bachelor's level	26	37	13	13	10	1	1	64	23	180
2011	Bachelor's degree	28	39	10	16	6	1	1	67	23	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	9	14	5	0	1	72	19	745

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	30	12	12	8	7	2	65	22	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	12	15	12	8	1	56	30	918
2017	University certificate or diploma below the bachelor's level	23	31	14	14	10	7	1	59	25	210
2017	Bachelor's degree	28	31	12	12	7	8	1	65	21	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	9	12	6	9	1	70	21	801
2014	Secondary or high school graduation certificate or equivalent or less	24	34	13	11	10	6	1	63	23	670
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	12	15	11	4	0	61	27	801
2014	University certificate or diploma below the bachelor's level	24	21	15	18	18	5	0	47	37	160
2014	Bachelor's degree	30	30	12	16	7	3	1	63	24	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	11	17	4	6	0	67	22	613
2011	Secondary or high school graduation certificate or equivalent or less	21	26	19	15	15	3	0	49	31	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	27	12	17	13	5	1	55	32	1008
2011	University certificate or diploma below the bachelor's level	23	29	13	18	14	3	1	54	33	180
2011	Bachelor's degree	29	31	12	15	10	4	1	62	25	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	25	12	14	9	4	1	64	24	745

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	23	17	22	13	8	2	42	39	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	18	20	17	12	2	37	43	919
2017	University certificate or diploma below the bachelor's level	10	24	15	19	17	13	2	40	43	210
2017	Bachelor's degree	9	23	18	20	14	14	2	39	40	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	22	17	23	12	16	3	37	43	801
2014	Secondary or high school graduation certificate or equivalent or less	15	23	20	18	14	9	1	43	35	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	16	20	16	10	2	40	42	802
2014	University certificate or diploma below the bachelor's level	11	22	18	18	22	7	1	36	44	160
2014	Bachelor's degree	11	23	18	22	14	8	3	38	41	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	22	19	28	10	12	3	33	45	613

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	39	7	9	4	80	13	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	9	10	5	76	15	917
2017	University certificate or diploma below the bachelor's level	36	41	10	10	2	77	13	209
2017	Bachelor's degree	39	42	7	8	4	81	12	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	8	9	2	81	11	800
2014	Secondary or high school graduation certificate or equivalent or less	39	40	10	7	3	80	11	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	44	10	8	4	77	13	801
2014	University certificate or diploma below the bachelor's level	34	41	14	8	2	76	10	159
2014	Bachelor's degree	37	44	9	8	2	81	10	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	6	8	1	85	9	612

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	9	8	7	0	0	76	15	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	10	9	9	1	1	72	18	918
2017	University certificate or diploma below the bachelor's level	33	34	12	12	7	1	1	69	19	210
2017	Bachelor's degree	35	34	12	12	7	0	0	69	19	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	10	10	7	0	0	72	18	800
2014	Secondary or high school graduation certificate or equivalent or less	42	32	12	9	4	1	0	74	13	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	12	7	6	1	0	74	14	799
2014	University certificate or diploma below the bachelor's level	29	35	10	12	14	0	0	65	26	160
2014	Bachelor's degree	36	34	11	11	7	0	1	71	18	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	11	12	5	1	0	72	17	612
2011	Secondary or high school graduation certificate or equivalent or less	32	37	12	11	7	0	0	70	18	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	15	9	8	1	0	68	17	1006
2011	University certificate or diploma below the bachelor's level	34	34	10	8	14	0	0	68	22	180
2011	Bachelor's degree	31	37	12	13	7	0	0	68	20	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	11	7	1	0	69	19	746

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31	9	6	6	1	1	80	11	744
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	10	7	7	1	0	77	13	917
2017	University certificate or diploma below the bachelor's level	44	29	11	10	5	1	0	74	15	210
2017	Bachelor's degree	49	29	11	7	4	1	0	78	11	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	8	7	4	0	1	81	11	801
2014	Secondary or high school graduation certificate or equivalent or less	48	28	11	9	3	1	0	76	13	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	9	6	6	1	0	77	13	801
2014	University certificate or diploma below the bachelor's level	39	28	12	10	9	1	0	68	20	160
2014	Bachelor's degree	48	30	9	8	4	1	0	79	12	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	32	10	7	3	2	0	79	10	613
2011	Secondary or high school graduation certificate or equivalent or less	37	32	12	10	7	1	0	70	17	676
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	13	8	7	2	0	71	15	1008
2011	University certificate or diploma below the bachelor's level	41	27	12	7	12	1	0	69	19	180
2011	Bachelor's degree	43	31	10	9	6	1	0	75	15	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	30	12	9	6	1	1	73	14	746

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	32	7	7	6	0	1	79	13	744
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	10	9	7	0	1	74	16	920
2017	University certificate or diploma below the bachelor's level	40	31	11	13	6	0	0	71	19	210
2017	Bachelor's degree	43	33	10	9	6	0	0	76	15	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	7	11	5	0	0	77	16	801
2014	Secondary or high school graduation certificate or equivalent or less	43	31	12	9	5	1	0	75	14	669
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	9	9	7	1	0	75	16	799
2014	University certificate or diploma below the bachelor's level	36	36	14	8	6	0	0	72	14	160
2014	Bachelor's degree	41	34	10	10	4	0	0	76	14	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	9	7	5	0	0	78	12	611
2011	Secondary or high school graduation certificate or equivalent or less	37	32	9	12	9	0	0	69	22	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	11	11	7	1	0	71	19	1008
2011	University certificate or diploma below the bachelor's level	36	33	11	11	8	1	0	69	20	180
2011	Bachelor's degree	37	35	10	11	8	0	0	72	19	1240
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	11	12	7	1	0	70	19	745

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	10	3	1	2	0	3	94	3	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	11	3	2	2	0	4	93	4	920
2017	University certificate or diploma below the bachelor's level	78	11	4	1	3	1	2	92	4	210
2017	Bachelor's degree	82	8	3	2	2	0	3	93	4	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	10	3	1	3	0	2	93	4	801
2014	Secondary or high school graduation certificate or equivalent or less	81	9	3	2	2	0	2	92	4	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	11	3	1	2	0	5	93	3	800
2014	University certificate or diploma below the bachelor's level	80	8	3	4	3	0	2	90	7	160
2014	Bachelor's degree	81	9	2	1	3	0	3	93	5	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	8	3	3	3	0	3	91	6	613
2011	Secondary or high school graduation certificate or equivalent or less	78	10	4	0	3	1	5	93	3	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	9	5	2	3	1	5	90	5	1007
2011	University certificate or diploma below the bachelor's level	77	11	3	3	3	0	3	91	6	179
2011	Bachelor's degree	79	8	4	2	3	0	4	91	5	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	7	4	2	3	0	3	91	5	746

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	23	6	5	4	3	9	82	11	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	24	9	5	5	3	8	79	11	918
2017	University certificate or diploma below the bachelor's level	45	21	12	6	10	2	5	71	16	210
2017	Bachelor's degree	50	25	7	5	5	2	6	82	10	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	24	7	5	4	2	6	82	10	800
2014	Secondary or high school graduation certificate or equivalent or less	49	23	11	3	3	2	9	81	7	670
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	22	10	6	4	3	8	78	10	799
2014	University certificate or diploma below the bachelor's level	40	24	9	2	10	2	12	75	14	160
2014	Bachelor's degree	49	28	8	4	4	2	5	83	9	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	7	5	3	4	7	83	9	613
2011	Secondary or high school graduation certificate or equivalent or less	38	31	11	5	7	2	6	75	13	674
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	28	10	7	7	3	4	74	15	1007
2011	University certificate or diploma below the bachelor's level	41	23	6	7	13	1	9	71	22	179
2011	Bachelor's degree	45	27	9	6	5	2	5	78	13	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	27	9	9	5	3	3	76	15	746

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	6	6	5	0	1	82	11	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	8	6	6	1	0	80	12	917
2017	University certificate or diploma below the bachelor's level	48	33	5	8	5	1	0	83	13	210
2017	Bachelor's degree	54	27	8	5	5	1	0	82	10	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	7	5	5	0	0	83	10	800

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	23	9	3	4	1	0	83	8	744
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25	10	5	5	1	0	80	10	917
2017	University certificate or diploma below the bachelor's level	56	25	10	3	4	1	1	83	7	210
2017	Bachelor's degree	59	25	8	4	3	1	0	85	7	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	26	8	3	3	1	0	86	6	800

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	25	8	8	6	0	79	13	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	26	10	8	6	0	76	14	915
2017	University certificate or diploma below the bachelor's level	48	26	8	9	7	1	76	17	210
2017	Bachelor's degree	48	29	9	8	6	0	78	14	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	10	7	7	0	77	13	801
2014	Secondary or high school graduation certificate or equivalent or less	50	28	11	7	4	1	79	10	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	9	7	5	0	79	11	798
2014	University certificate or diploma below the bachelor's level	35	37	10	7	12	0	72	18	160
2014	Bachelor's degree	46	30	10	8	6	0	76	14	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	33	10	8	5	0	78	13	613

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	36	17	14	7	1	2	61	21	119
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	20	12	7	2	1	59	20	211
2017	University certificate or diploma below the bachelor's level	26	37	6	17	6	4	4	69	25	48
2017	Bachelor's degree	22	38	14	12	6	2	6	65	20	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	20	11	6	2	7	61	18	329
2014	Secondary or high school graduation certificate or equivalent or less	28	38	15	13	5	2	1	67	18	131
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	42	17	10	7	3	2	64	18	213
2014	University certificate or diploma below the bachelor's level	28	32	9	16	5	5	4	66	24	48
2014	Bachelor's degree	26	39	14	9	6	2	4	69	16	383
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	14	13	5	5	6	64	21	282

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	27	13	9	5	5	1	72	14	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	14	11	8	5	1	65	21	919
2017	University certificate or diploma below the bachelor's level	26	36	15	8	10	4	0	65	18	209
2017	Bachelor's degree	31	35	13	11	5	6	0	70	16	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	13	10	3	8	0	71	15	800
2014	Secondary or high school graduation certificate or equivalent or less	31	34	14	10	6	4	1	68	17	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	14	12	9	5	0	62	23	801
2014	University certificate or diploma below the bachelor's level	23	29	14	8	16	6	5	58	26	160
2014	Bachelor's degree	29	34	15	11	6	5	0	67	18	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	15	11	4	7	0	67	17	613
2011	Secondary or high school graduation certificate or equivalent or less	17	29	21	14	13	5	0	49	29	670
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	20	16	11	5	1	50	29	1005
2011	University certificate or diploma below the bachelor's level	21	24	20	15	16	5	0	47	33	180
2011	Bachelor's degree	22	30	17	14	11	5	1	55	27	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	18	15	9	6	0	54	26	746

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	30	11	12	6	2	1	70	18	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	16	15	10	2	0	58	26	920
2017	University certificate or diploma below the bachelor's level	26	29	19	15	9	2	0	56	25	210
2017	Bachelor's degree	26	35	14	14	8	3	0	63	22	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	13	15	6	2	0	64	22	799
2014	Secondary or high school graduation certificate or equivalent or less	29	32	14	11	10	3	0	63	22	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	15	14	11	3	0	58	26	799
2014	University certificate or diploma below the bachelor's level	21	19	27	13	19	1	0	41	32	159
2014	Bachelor's degree	24	31	17	16	10	2	0	56	26	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	18	15	8	2	0	58	23	613
2011	Secondary or high school graduation certificate or equivalent or less	23	28	17	12	19	2	0	51	31	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	28	18	17	16	2	0	48	34	1005
2011	University certificate or diploma below the bachelor's level	20	25	16	20	19	1	0	45	39	180
2011	Bachelor's degree	18	28	19	17	16	1	1	47	34	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	17	22	13	2	0	47	36	745

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	29	14	13	9	5	1	62	23	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	28	17	18	12	5	0	50	32	919
2017	University certificate or diploma below the bachelor's level	20	25	17	20	12	6	0	48	34	208
2017	Bachelor's degree	16	33	19	17	10	5	0	52	28	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	20	17	8	6	1	51	27	800
2014	Secondary or high school graduation certificate or equivalent or less	18	34	16	14	10	6	0	57	26	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	17	18	11	4	0	52	31	800
2014	University certificate or diploma below the bachelor's level	13	23	20	22	18	4	0	37	42	160
2014	Bachelor's degree	13	30	16	23	12	4	1	46	37	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	36	18	21	9	5	0	50	31	611
2011	Secondary or high school graduation certificate or equivalent or less	13	27	21	16	18	4	0	42	36	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	29	20	20	17	4	0	40	39	1006
2011	University certificate or diploma below the bachelor's level	7	29	17	24	18	5	0	38	44	179
2011	Bachelor's degree	7	30	17	24	17	4	0	39	43	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	30	18	28	14	3	0	37	44	745

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	27	13	11	10	7	1	63	23	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	25	16	12	18	6	0	51	32	920
2017	University certificate or diploma below the bachelor's level	19	27	18	14	13	8	0	51	29	210
2017	Bachelor's degree	21	29	17	14	12	7	0	54	28	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	15	16	11	6	1	54	29	801
2014	Secondary or high school graduation certificate or equivalent or less	23	25	16	15	13	7	0	52	30	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	18	16	14	7	0	49	32	798
2014	University certificate or diploma below the bachelor's level	16	21	14	12	27	9	0	41	43	160
2014	Bachelor's degree	17	27	18	19	14	5	0	46	35	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	32	17	15	13	10	0	50	31	611
2011	Secondary or high school graduation certificate or equivalent or less	16	26	18	14	19	6	0	46	35	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	25	21	17	17	8	0	41	37	1006
2011	University certificate or diploma below the bachelor's level	13	26	16	18	18	8	0	43	39	179
2011	Bachelor's degree	13	27	18	18	17	7	0	44	37	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	30	16	19	12	9	0	48	34	745

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	13	14	11	3	1	61	26	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	15	17	14	4	0	52	33	921
2017	University certificate or diploma below the bachelor's level	15	33	14	16	18	5	0	50	35	210
2017	Bachelor's degree	16	34	16	19	10	4	0	52	30	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	15	21	9	3	1	53	32	800
2014	Secondary or high school graduation certificate or equivalent or less	19	32	15	21	11	2	0	52	33	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	17	18	14	4	0	49	33	800
2014	University certificate or diploma below the bachelor's level	16	31	15	19	17	2	0	48	37	160
2014	Bachelor's degree	14	31	18	21	13	3	0	47	35	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	38	15	23	11	3	0	49	35	611
2011	Secondary or high school graduation certificate or equivalent or less	13	31	15	21	16	3	0	46	39	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	18	22	17	2	0	42	40	1004
2011	University certificate or diploma below the bachelor's level	14	28	19	23	15	2	0	42	39	179
2011	Bachelor's degree	10	35	16	22	16	1	0	46	39	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	32	17	24	16	2	0	41	41	745

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	38	13	7	4	1	0	75	11	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	17	10	6	1	0	68	16	919
2017	University certificate or diploma below the bachelor's level	28	40	13	12	5	1	1	69	18	210
2017	Bachelor's degree	30	45	13	8	3	1	0	76	11	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	11	9	3	1	0	77	12	797
2014	Secondary or high school graduation certificate or equivalent or less	31	37	15	10	4	3	0	70	15	663
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	18	10	5	2	0	66	15	799
2014	University certificate or diploma below the bachelor's level	25	43	17	9	6	0	0	69	15	160
2014	Bachelor's degree	28	42	13	11	4	1	0	71	15	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	48	10	8	3	0	0	79	11	610
2011	Secondary or high school graduation certificate or equivalent or less	25	42	15	10	7	2	0	68	17	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	16	12	5	2	0	66	17	1009
2011	University certificate or diploma below the bachelor's level	32	37	13	9	8	1	0	70	17	180
2011	Bachelor's degree	33	40	12	10	5	1	0	73	15	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	10	9	3	0	0	78	12	745

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	39	9	3	1	1	1	86	4	736
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	42	10	5	2	2	0	83	7	918
2017	University certificate or diploma below the bachelor's level	38	42	12	4	2	2	1	82	5	209
2017	Bachelor's degree	41	42	9	5	1	2	0	85	6	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	7	5	1	1	0	87	5	798
2014	Secondary or high school graduation certificate or equivalent or less	39	41	11	4	2	3	0	83	6	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	11	5	2	2	0	82	7	799
2014	University certificate or diploma below the bachelor's level	38	33	21	5	3	0	0	70	9	160
2014	Bachelor's degree	39	47	7	5	1	2	0	87	6	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	42	7	5	1	1	0	87	6	611
2011	Secondary or high school graduation certificate or equivalent or less	34	41	13	9	2	2	0	76	11	674
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42	12	7	3	2	1	77	10	1007
2011	University certificate or diploma below the bachelor's level	36	40	11	5	6	2	0	77	11	180
2011	Bachelor's degree	39	40	9	7	3	2	0	81	10	1244
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	7	4	2	2	0	87	6	746

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	33	11	8	5	3	1	75	14	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	13	10	7	5	1	68	19	919
2017	University certificate or diploma below the bachelor's level	31	31	14	11	6	6	1	66	19	209
2017	Bachelor's degree	34	35	13	10	4	4	1	72	15	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	10	10	3	3	1	75	14	796
2014	Secondary or high school graduation certificate or equivalent or less	35	37	11	7	6	3	1	75	13	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	9	10	6	4	1	73	17	799
2014	University certificate or diploma below the bachelor's level	31	33	13	9	8	1	5	68	18	160
2014	Bachelor's degree	34	37	11	10	4	3	0	73	15	1104
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	9	7	3	4	0	80	11	611
2011	Secondary or high school graduation certificate or equivalent or less	31	36	13	8	7	3	1	70	16	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	12	9	6	4	0	71	16	1008
2011	University certificate or diploma below the bachelor's level	35	30	14	14	4	3	0	67	19	180
2011	Bachelor's degree	33	34	12	12	6	2	1	70	18	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	9	9	6	3	0	75	16	746

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	17	12	6	6	1	62	19	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	21	12	9	6	1	54	23	919
2017	University certificate or diploma below the bachelor's level	18	32	20	14	10	4	1	53	25	209
2017	Bachelor's degree	20	33	19	15	7	3	1	57	23	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	16	13	5	4	2	65	18	798
2014	Secondary or high school graduation certificate or equivalent or less	18	29	23	16	7	6	1	50	25	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	29	14	7	5	1	46	23	798
2014	University certificate or diploma below the bachelor's level	16	33	18	21	9	5	0	51	31	160
2014	Bachelor's degree	17	35	21	15	6	4	1	56	22	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	21	13	5	4	0	59	19	610
2011	Secondary or high school graduation certificate or equivalent or less	13	34	27	11	8	5	2	50	21	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	27	12	10	6	1	48	23	1005
2011	University certificate or diploma below the bachelor's level	16	33	22	13	10	5	1	52	25	179
2011	Bachelor's degree	15	37	22	13	7	4	1	55	21	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	19	16	7	5	1	55	24	746

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	25	14	13	10	6	1	60	25	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	15	14	16	8	2	50	34	919
2017	University certificate or diploma below the bachelor's level	18	27	15	16	15	6	3	49	35	210
2017	Bachelor's degree	18	24	16	17	13	10	2	48	34	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	17	18	12	10	3	46	34	799
2014	Secondary or high school graduation certificate or equivalent or less	23	29	16	12	13	6	2	56	27	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	17	15	15	7	2	49	33	798
2014	University certificate or diploma below the bachelor's level	17	18	17	23	17	7	0	37	44	160
2014	Bachelor's degree	17	26	16	21	13	7	1	46	37	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	18	16	14	10	3	46	34	611
2011	Secondary or high school graduation certificate or equivalent or less	16	31	17	13	18	4	1	50	33	671
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	18	17	19	6	1	43	38	1005
2011	University certificate or diploma below the bachelor's level	17	29	11	20	15	6	2	50	38	180
2011	Bachelor's degree	15	24	15	18	16	9	3	44	39	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	16	19	13	12	3	43	38	743

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	13	6	2	1	2	12	89	4	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	16	8	2	2	2	10	87	4	918
2017	University certificate or diploma below the bachelor's level	58	15	8	2	3	1	12	84	6	210
2017	Bachelor's degree	61	15	6	3	2	3	11	88	5	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	20	6	4	2	2	5	86	7	801
2014	Secondary or high school graduation certificate or equivalent or less	65	12	7	2	1	5	9	88	3	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	8	2	1	3	9	87	3	801
2014	University certificate or diploma below the bachelor's level	55	14	6	4	4	1	15	83	10	160
2014	Bachelor's degree	62	13	8	4	2	2	9	84	7	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	15	7	6	2	1	5	85	8	611

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	13	7	2	1	2	4	90	3	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	16	7	3	2	4	3	87	5	918
2017	University certificate or diploma below the bachelor's level	63	19	8	2	2	3	3	87	5	208
2017	Bachelor's degree	70	17	4	3	2	2	3	92	4	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	20	6	2	2	2	4	89	4	799
2014	Secondary or high school graduation certificate or equivalent or less	67	14	5	2	3	5	3	89	5	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	18	6	2	2	4	7	89	4	801
2014	University certificate or diploma below the bachelor's level	58	19	8	5	2	5	3	83	8	160
2014	Bachelor's degree	65	17	6	3	3	3	3	88	6	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	17	6	2	2	4	3	90	4	610
2011	Secondary or high school graduation certificate or equivalent or less	65	18	8	2	1	3	3	89	3	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	15	9	2	2	3	4	86	4	1008
2011	University certificate or diploma below the bachelor's level	63	19	7	2	4	1	5	87	6	176
2011	Bachelor's degree	68	16	8	2	2	2	3	88	4	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	19	6	2	2	1	2	89	4	745

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	14	11	6	4	1	68	17	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	15	15	11	5	1	57	27	919
2017	University certificate or diploma below the bachelor's level	21	29	19	18	9	3	1	52	28	210
2017	Bachelor's degree	20	34	17	15	9	4	1	57	25	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	16	18	9	3	1	56	27	800
2014	Secondary or high school graduation certificate or equivalent or less	27	31	15	11	6	8	2	65	18	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	17	17	11	4	1	53	30	801
2014	University certificate or diploma below the bachelor's level	15	19	23	18	13	6	5	39	35	159
2014	Bachelor's degree	17	31	16	19	13	3	1	50	33	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	36	17	18	12	2	0	52	31	610
2011	Secondary or high school graduation certificate or equivalent or less	18	32	17	15	15	2	1	52	31	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	19	19	15	3	1	45	35	1008
2011	University certificate or diploma below the bachelor's level	12	34	16	21	15	2	0	48	36	179
2011	Bachelor's degree	15	32	18	19	16	1	0	47	35	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	17	18	13	2	0	51	31	746

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	28	16	11	9	5	7	59	23	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	15	17	16	4	3	49	35	921
2017	University certificate or diploma below the bachelor's level	18	21	21	18	14	5	4	43	34	207
2017	Bachelor's degree	21	31	13	17	14	3	2	54	32	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	13	19	15	3	2	51	36	801
2014	Secondary or high school graduation certificate or equivalent or less	24	31	13	11	14	3	5	59	27	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	16	18	17	3	7	43	39	800
2014	University certificate or diploma below the bachelor's level	19	20	12	19	20	3	6	43	43	160
2014	Bachelor's degree	20	29	12	17	15	4	2	52	35	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	14	17	15	3	1	53	33	610
2011	Secondary or high school graduation certificate or equivalent or less	13	27	18	16	20	3	4	42	38	671
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	17	19	24	3	2	38	44	1007
2011	University certificate or diploma below the bachelor's level	9	28	14	23	25	0	1	37	49	179
2011	Bachelor's degree	14	26	15	19	22	2	1	41	43	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	27	11	22	21	2	1	44	44	746

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37	16	9	7	4	1	67	17	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	19	13	7	3	1	59	21	919
2017	University certificate or diploma below the bachelor's level	22	34	18	16	6	3	1	58	23	209
2017	Bachelor's degree	22	42	18	10	5	2	0	66	15	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	43	19	9	4	4	0	67	13	801

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	30	13	4	3	4	1	78	8	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	16	4	4	3	1	74	8	917
2017	University certificate or diploma below the bachelor's level	36	36	16	5	2	5	1	76	7	209
2017	Bachelor's degree	35	38	14	5	2	5	1	77	8	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	16	4	2	5	0	77	6	800
2014	Secondary or high school graduation certificate or equivalent or less	40	31	12	6	4	6	1	77	11	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	14	4	3	5	0	77	8	801
2014	University certificate or diploma below the bachelor's level	36	37	15	5	4	4	0	75	9	160
2014	Bachelor's degree	37	37	15	4	1	6	1	79	5	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	13	5	1	4	0	81	6	610

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	10	6	2	1	82	8	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	12	5	3	2	79	9	918
2017	University certificate or diploma below the bachelor's level	34	40	10	10	3	3	76	13	210
2017	Bachelor's degree	38	43	10	4	3	2	83	8	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	47	10	6	2	2	83	7	798
2014	Secondary or high school graduation certificate or equivalent or less	41	37	10	8	3	1	79	11	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	13	6	2	3	78	9	801
2014	University certificate or diploma below the bachelor's level	35	43	11	6	3	2	80	9	159
2014	Bachelor's degree	37	42	11	7	1	2	81	9	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	11	6	1	2	82	7	610
2011	Secondary or high school graduation certificate or equivalent or less	26	40	16	9	7	2	67	16	671
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	17	6	8	2	68	15	1007
2011	University certificate or diploma below the bachelor's level	31	37	19	8	5	1	68	13	179
2011	Bachelor's degree	32	40	14	8	5	2	73	13	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	13	8	4	2	74	13	744

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	28	8	3	3	1	85	6	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	9	6	4	0	81	9	917
2017	University certificate or diploma below the bachelor's level	42	38	10	7	3	0	80	10	209
2017	Bachelor's degree	49	37	7	5	2	0	85	8	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	42	6	4	2	1	87	7	800
2014	Secondary or high school graduation certificate or equivalent or less	52	30	11	4	3	0	83	6	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	10	6	4	0	81	9	797
2014	University certificate or diploma below the bachelor's level	39	34	17	6	4	0	73	10	159
2014	Bachelor's degree	46	38	9	4	3	0	84	7	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	10	5	2	0	83	7	609
2011	Secondary or high school graduation certificate or equivalent or less	37	35	12	10	6	1	72	16	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	13	8	6	1	72	14	1007
2011	University certificate or diploma below the bachelor's level	33	37	13	8	8	0	70	16	179
2011	Bachelor's degree	39	35	11	9	6	0	74	15	1239
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	10	5	0	75	14	742

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	28	10	7	4	0	78	11	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	13	10	5	0	71	16	915
2017	University certificate or diploma below the bachelor's level	37	32	14	12	5	0	69	17	208
2017	Bachelor's degree	43	34	13	7	4	0	77	11	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	11	6	3	1	79	9	799
2014	Secondary or high school graduation certificate or equivalent or less	47	32	11	6	4	1	79	10	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	13	11	4	1	73	15	799
2014	University certificate or diploma below the bachelor's level	29	29	22	9	7	5	60	17	160
2014	Bachelor's degree	35	38	13	9	5	0	73	14	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	14	8	4	1	74	12	611
2011	Secondary or high school graduation certificate or equivalent or less	36	32	15	9	7	1	68	16	671
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	17	10	7	1	66	17	1004
2011	University certificate or diploma below the bachelor's level	34	33	12	10	9	1	68	19	179
2011	Bachelor's degree	35	33	15	11	6	0	68	17	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32	17	9	4	0	70	13	745

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	31	11	7	5	0	78	11	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	13	11	6	0	70	17	919
2017	University certificate or diploma below the bachelor's level	33	37	16	9	4	1	71	13	209
2017	Bachelor's degree	36	37	12	10	4	0	73	14	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	11	10	3	1	76	13	800
2014	Secondary or high school graduation certificate or equivalent or less	42	34	11	9	3	0	77	12	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	15	12	5	0	69	16	801
2014	University certificate or diploma below the bachelor's level	26	31	18	14	12	0	57	26	160
2014	Bachelor's degree	28	40	14	11	6	0	68	18	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	13	13	5	0	69	18	611
2011	Secondary or high school graduation certificate or equivalent or less	30	31	15	14	9	0	62	23	670
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	18	12	8	1	61	20	1006
2011	University certificate or diploma below the bachelor's level	26	36	15	12	11	0	62	23	179
2011	Bachelor's degree	28	35	13	15	8	1	63	23	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	14	15	6	0	65	21	745

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	25	17	8	5	5	1	68	14	744
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	17	11	6	3	1	65	18	914
2017	University certificate or diploma below the bachelor's level	32	28	16	12	7	5	1	64	20	209
2017	Bachelor's degree	39	25	16	9	6	4	1	68	15	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	13	8	5	2	1	73	14	797
2014	Secondary or high school graduation certificate or equivalent or less	41	25	17	7	5	4	0	69	13	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	24	16	11	5	6	1	66	17	799
2014	University certificate or diploma below the bachelor's level	32	22	17	16	6	7	0	59	23	160
2014	Bachelor's degree	35	26	17	12	5	5	0	65	18	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	29	14	9	4	3	0	71	14	611
2011	Secondary or high school graduation certificate or equivalent or less	38	25	14	9	8	5	1	66	19	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	26	16	11	7	5	1	63	19	1006
2011	University certificate or diploma below the bachelor's level	39	23	11	9	13	5	0	65	23	179
2011	Bachelor's degree	37	22	17	11	6	5	1	63	18	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	23	15	10	6	4	1	67	17	744

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	36	36	736
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	34	919
2017	University certificate or diploma below the bachelor's level	28	38	34	209
2017	Bachelor's degree	32	32	36	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	34	800
2014	Secondary or high school graduation certificate or equivalent or less	25	43	32	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	45	35	801
2014	University certificate or diploma below the bachelor's level	12	47	41	159
2014	Bachelor's degree	27	32	41	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	37	609
2011	Secondary or high school graduation certificate or equivalent or less	15	57	28	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	51	32	1008
2011	University certificate or diploma below the bachelor's level	25	46	28	180
2011	Bachelor's degree	24	41	35	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	45	32	745

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	7	6	8	64	3	199
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	17	16	10	31	6	190
2017	University certificate or diploma below the bachelor's level	10	20	11	9	49	1	58
2017	Bachelor's degree	7	26	12	13	35	7	430
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	34	18	11	24	5	214
2014	Secondary or high school graduation certificate or equivalent or less	16	12	15	14	9999	41	155
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	21	12	17	9999	33	146
2014	University certificate or diploma below the bachelor's level	20	31	8	27	9999	14	24
2014	Bachelor's degree	5	40	18	17	9999	20	282
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	49	12	20	9999	9	169
2011	Secondary or high school graduation certificate or equivalent or less	52	12	10	16	9999	11	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	26	18	9	9999	14	177
2011	University certificate or diploma below the bachelor's level	30	17	19	22	9999	11	45
2011	Bachelor's degree	15	35	17	17	9999	16	293
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	26	15	9999	13	162

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	82	734
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	915
2017	University certificate or diploma below the bachelor's level	18	82	208
2017	Bachelor's degree	16	84	1391
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	798
2014	Secondary or high school graduation certificate or equivalent or less	21	79	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	799
2014	University certificate or diploma below the bachelor's level	20	80	160
2014	Bachelor's degree	17	83	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	612

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	181
2017	University certificate or diploma below the bachelor's level	49	38
2017	Bachelor's degree	55	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	131
2014	Secondary or high school graduation certificate or equivalent or less	66	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	162
2014	University certificate or diploma below the bachelor's level	35	29
2014	Bachelor's degree	54	186
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	86

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	181
2017	University certificate or diploma below the bachelor's level	48	38
2017	Bachelor's degree	49	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	131
2014	Secondary or high school graduation certificate or equivalent or less	42	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	162
2014	University certificate or diploma below the bachelor's level	72	29
2014	Bachelor's degree	56	186
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	86

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	181
2017	Bachelor's degree	9	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	131
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	162
2014	Bachelor's degree	10	186
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	86

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	181
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	131
2014	Secondary or high school graduation certificate or equivalent or less	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	181
2017	Bachelor's degree	5	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	131
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	162
2014	Bachelor's degree	8	186

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	181
2017	University certificate or diploma below the bachelor's level	18	38
2017	Bachelor's degree	28	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	131
2014	Secondary or high school graduation certificate or equivalent or less	17	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	162
2014	University certificate or diploma below the bachelor's level	18	29
2014	Bachelor's degree	22	186
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	86

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	181
2017	University certificate or diploma below the bachelor's level	0	38
2017	Bachelor's degree	3	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	131
2014	Secondary or high school graduation certificate or equivalent or less	4	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	86

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	181
2017	University certificate or diploma below the bachelor's level	34	38
2017	Bachelor's degree	45	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	131
2014	Secondary or high school graduation certificate or equivalent or less	37	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	162
2014	University certificate or diploma below the bachelor's level	33	29
2014	Bachelor's degree	37	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	86

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	181
2017	University certificate or diploma below the bachelor's level	56	38
2017	Bachelor's degree	35	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	131
2014	Secondary or high school graduation certificate or equivalent or less	37	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	162
2014	University certificate or diploma below the bachelor's level	56	29
2014	Bachelor's degree	40	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	86

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	181
2017	University certificate or diploma below the bachelor's level	36	38
2017	Bachelor's degree	38	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	131
2014	Secondary or high school graduation certificate or equivalent or less	23	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	162
2014	University certificate or diploma below the bachelor's level	42	29
2014	Bachelor's degree	41	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	86

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	181
2017	University certificate or diploma below the bachelor's level	36	38
2017	Bachelor's degree	37	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	131
2014	Secondary or high school graduation certificate or equivalent or less	40	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	162
2014	University certificate or diploma below the bachelor's level	49	29
2014	Bachelor's degree	31	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	86

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	181
2017	University certificate or diploma below the bachelor's level	28	38
2017	Bachelor's degree	25	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	131
2014	Secondary or high school graduation certificate or equivalent or less	22	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	162
2014	University certificate or diploma below the bachelor's level	28	29
2014	Bachelor's degree	33	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	86

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	181
2017	University certificate or diploma below the bachelor's level	69	38
2017	Bachelor's degree	54	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	131
2014	Secondary or high school graduation certificate or equivalent or less	48	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	162
2014	University certificate or diploma below the bachelor's level	63	29
2014	Bachelor's degree	65	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	86

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	181
2017	University certificate or diploma below the bachelor's level	38	38
2017	Bachelor's degree	31	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	131
2014	Secondary or high school graduation certificate or equivalent or less	24	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	162
2014	University certificate or diploma below the bachelor's level	28	29
2014	Bachelor's degree	36	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	86

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	38
2017	Bachelor's degree	2	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	131
2014	Bachelor's degree	0	187

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	181
2017	University certificate or diploma below the bachelor's level	14	38
2017	Bachelor's degree	22	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	131
2014	Secondary or high school graduation certificate or equivalent or less	16	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	162
2014	Bachelor's degree	12	187

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	181
2017	University certificate or diploma below the bachelor's level	14	38
2017	Bachelor's degree	14	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	131
2014	Secondary or high school graduation certificate or equivalent or less	11	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	162
2014	University certificate or diploma below the bachelor's level	19	29
2014	Bachelor's degree	8	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	86

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	181
2017	University certificate or diploma below the bachelor's level	44	38
2017	Bachelor's degree	41	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	131
2014	Secondary or high school graduation certificate or equivalent or less	30	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	162
2014	University certificate or diploma below the bachelor's level	61	29
2014	Bachelor's degree	47	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	86

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	181
2017	University certificate or diploma below the bachelor's level	25	38
2017	Bachelor's degree	36	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	131
2014	Secondary or high school graduation certificate or equivalent or less	44	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	162
2014	University certificate or diploma below the bachelor's level	27	29
2014	Bachelor's degree	24	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	86

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	181
2017	University certificate or diploma below the bachelor's level	15	38
2017	Bachelor's degree	9	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	131
2014	Secondary or high school graduation certificate or equivalent or less	8	128
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	162
2014	University certificate or diploma below the bachelor's level	25	29
2014	Bachelor's degree	9	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	86

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	182
2017	University certificate or diploma below the bachelor's level	44	37
2017	Bachelor's degree	55	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	131
2014	Secondary or high school graduation certificate or equivalent or less	54	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	162
2014	University certificate or diploma below the bachelor's level	42	29
2014	Bachelor's degree	52	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	86

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	182
2017	University certificate or diploma below the bachelor's level	30	37
2017	Bachelor's degree	29	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	131
2014	Secondary or high school graduation certificate or equivalent or less	23	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	162
2014	University certificate or diploma below the bachelor's level	19	29
2014	Bachelor's degree	30	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	86

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	182
2017	University certificate or diploma below the bachelor's level	19	37
2017	Bachelor's degree	14	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	131
2014	Secondary or high school graduation certificate or equivalent or less	5	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	162
2014	University certificate or diploma below the bachelor's level	14	29
2014	Bachelor's degree	15	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	86

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	182
2017	University certificate or diploma below the bachelor's level	21	37
2017	Bachelor's degree	11	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	131
2014	Secondary or high school graduation certificate or equivalent or less	12	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	162
2014	University certificate or diploma below the bachelor's level	16	29
2014	Bachelor's degree	9	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	86

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	182
2017	University certificate or diploma below the bachelor's level	14	37
2017	Bachelor's degree	9	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	131
2014	Secondary or high school graduation certificate or equivalent or less	6	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	162
2014	Bachelor's degree	12	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	86

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	182
2017	University certificate or diploma below the bachelor's level	18	37
2017	Bachelor's degree	3	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	131
2014	Secondary or high school graduation certificate or equivalent or less	3	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	162
2014	University certificate or diploma below the bachelor's level	0	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	86

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	182
2017	University certificate or diploma below the bachelor's level	14	37
2017	Bachelor's degree	19	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	131
2014	Secondary or high school graduation certificate or equivalent or less	22	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	162
2014	University certificate or diploma below the bachelor's level	23	29
2014	Bachelor's degree	22	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	182
2017	Bachelor's degree	13	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	131
2014	Secondary or high school graduation certificate or equivalent or less	6	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	162
2014	Bachelor's degree	10	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	86

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	133
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	182
2017	University certificate or diploma below the bachelor's level	20	37
2017	Bachelor's degree	22	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	131
2014	Secondary or high school graduation certificate or equivalent or less	27	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	162
2014	University certificate or diploma below the bachelor's level	14	29
2014	Bachelor's degree	26	187
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	86

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	168
2017	Bachelor's degree	19	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	120
2014	Secondary or high school graduation certificate or equivalent or less	30	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	152
2014	Bachelor's degree	12	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	80

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	168
2017	University certificate or diploma below the bachelor's level	18	29
2017	Bachelor's degree	23	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	120
2014	Secondary or high school graduation certificate or equivalent or less	26	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	152
2014	University certificate or diploma below the bachelor's level	42	29
2014	Bachelor's degree	26	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	168
2017	Bachelor's degree	12	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120
2014	Secondary or high school graduation certificate or equivalent or less	16	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	152
2014	University certificate or diploma below the bachelor's level	0	29
2014	Bachelor's degree	8	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	80

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	168
2017	Bachelor's degree	8	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	120
2014	Secondary or high school graduation certificate or equivalent or less	12	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	152
2014	Bachelor's degree	6	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	168
2017	Bachelor's degree	11	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	120
2014	Secondary or high school graduation certificate or equivalent or less	10	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	152
2014	Bachelor's degree	11	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	168
2017	Bachelor's degree	6	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	120
2014	Secondary or high school graduation certificate or equivalent or less	5	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	152
2014	Bachelor's degree	12	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	80

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	168
2017	Bachelor's degree	10	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120
2014	Secondary or high school graduation certificate or equivalent or less	3	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	152
2014	University certificate or diploma below the bachelor's level	14	29
2014	Bachelor's degree	6	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	80

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	168
2017	Bachelor's degree	16	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	120
2014	Secondary or high school graduation certificate or equivalent or less	4	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	152
2014	Bachelor's degree	10	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	168
2017	Bachelor's degree	12	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	120
2014	Secondary or high school graduation certificate or equivalent or less	12	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	152
2014	Bachelor's degree	7	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	80

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	168
2017	University certificate or diploma below the bachelor's level	20	29
2017	Bachelor's degree	29	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	120
2014	Secondary or high school graduation certificate or equivalent or less	14	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	152
2014	University certificate or diploma below the bachelor's level	11	29
2014	Bachelor's degree	29	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	80

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	168
2017	Bachelor's degree	6	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	120
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	152
2014	Bachelor's degree	8	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	80

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	168
2017	University certificate or diploma below the bachelor's level	31	29
2017	Bachelor's degree	40	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	120
2014	Secondary or high school graduation certificate or equivalent or less	30	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	152
2014	University certificate or diploma below the bachelor's level	44	29
2014	Bachelor's degree	42	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	80

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	168
2017	University certificate or diploma below the bachelor's level	29
2014	University certificate or diploma below the bachelor's level	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	168
2017	University certificate or diploma below the bachelor's level	42	29
2017	Bachelor's degree	53	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	120
2014	Secondary or high school graduation certificate or equivalent or less	35	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	152
2014	University certificate or diploma below the bachelor's level	63	29
2014	Bachelor's degree	47	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	80

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	128
2017	University certificate or diploma below the bachelor's level	29
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	120

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	128
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	168
2017	University certificate or diploma below the bachelor's level	20	29
2017	Bachelor's degree	12	213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	120
2014	Secondary or high school graduation certificate or equivalent or less	13	121
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	152
2014	University certificate or diploma below the bachelor's level	35	29
2014	Bachelor's degree	16	183
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	80

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	94	6	134
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	6	182
2017	University certificate or diploma below the bachelor's level	96	4	38
2017	Bachelor's degree	94	6	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	131

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	16	16	8	6	15	11	58	20	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	20	17	9	9	19	7	52	25	916
2017	University certificate or diploma below the bachelor's level	14	23	18	11	8	20	6	50	26	210
2017	Bachelor's degree	15	19	18	8	7	24	9	50	23	1391
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	16	9	6	27	9	52	23	799
2014	Secondary or high school graduation certificate or equivalent or less	22	24	18	7	7	15	7	60	18	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	21	20	8	7	17	8	53	20	800
2014	University certificate or diploma below the bachelor's level	19	13	19	12	7	22	8	45	27	160
2014	Bachelor's degree	17	20	19	9	6	24	7	52	21	1104
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	17	8	4	29	8	54	18	612

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	26	14	6	4	7	1	72	12	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	17	10	7	7	1	64	18	918
2017	University certificate or diploma below the bachelor's level	25	32	16	10	7	8	1	63	19	210
2017	Bachelor's degree	26	32	18	8	5	9	2	65	15	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	16	10	3	12	3	67	15	797
2014	Secondary or high school graduation certificate or equivalent or less	33	30	17	6	4	7	2	69	12	667
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	18	8	6	9	1	65	15	800
2014	University certificate or diploma below the bachelor's level	26	24	15	13	7	9	5	58	24	160
2014	Bachelor's degree	25	35	18	7	4	11	1	67	12	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	18	7	2	14	1	68	11	612
2011	Secondary or high school graduation certificate or equivalent or less	32	34	16	10	6	2	0	67	16	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	14	8	7	3	0	70	15	1007
2011	University certificate or diploma below the bachelor's level	32	39	16	7	4	3	0	72	12	179
2011	Bachelor's degree	31	37	15	8	4	5	0	72	12	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	13	8	2	4	0	76	10	746

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	40	10	7	4	9	6	76	13	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	49	11	8	4	3	3	76	12	921
2017	University certificate or diploma below the bachelor's level	21	42	7	12	7	6	6	71	21	210
2017	Bachelor's degree	23	45	9	9	5	3	6	75	15	1391
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	45	9	10	5	1	4	75	16	799
2014	Secondary or high school graduation certificate or equivalent or less	27	39	7	7	6	7	6	76	15	668
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	50	10	6	2	3	3	81	8	801
2014	University certificate or diploma below the bachelor's level	32	39	7	9	4	1	8	78	14	160
2014	Bachelor's degree	26	50	7	9	3	1	3	80	13	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	50	7	6	2	2	5	85	8	613
2011	Secondary or high school graduation certificate or equivalent or less	26	56	9	5	2	0	2	84	7	673
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	51	8	6	2	2	1	84	8	1007
2011	University certificate or diploma below the bachelor's level	30	49	11	6	2	0	2	81	8	180
2011	Bachelor's degree	28	50	8	8	2	1	3	82	10	1242
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	52	8	6	1	0	4	84	7	745

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	23	14	10	8	20	10	55	25	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	20	15	10	17	7	40	34	919
2017	University certificate or diploma below the bachelor's level	5	15	27	9	16	20	9	28	34	209
2017	Bachelor's degree	7	19	20	13	9	22	9	38	33	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	18	21	14	8	26	6	37	32	800
2014	Secondary or high school graduation certificate or equivalent or less	14	28	16	7	6	18	11	59	18	666
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	28	24	10	8	16	6	47	22	801
2014	University certificate or diploma below the bachelor's level	10	22	19	11	10	18	11	44	29	160
2014	Bachelor's degree	9	22	22	14	6	20	7	43	27	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	24	22	13	6	22	7	44	26	611
2011	Secondary or high school graduation certificate or equivalent or less	14	33	21	13	7	8	4	53	22	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	24	15	8	11	2	45	27	1008
2011	University certificate or diploma below the bachelor's level	10	25	25	10	13	13	3	43	28	179
2011	Bachelor's degree	8	28	22	12	7	18	4	47	25	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	22	11	6	19	5	47	23	746

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	28	10	4	2	12	7	79	8	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	11	5	3	7	3	79	9	920
2017	University certificate or diploma below the bachelor's level	28	33	9	6	2	14	7	78	11	209
2017	Bachelor's degree	37	32	9	5	2	11	5	82	8	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	10	6	2	9	4	80	8	799
2014	Secondary or high school graduation certificate or equivalent or less	38	27	8	4	3	13	7	81	8	663
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	10	4	2	7	4	82	7	802
2014	University certificate or diploma below the bachelor's level	35	27	7	14	2	8	7	73	19	160
2014	Bachelor's degree	38	35	8	6	1	7	5	83	8	1108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	8	4	1	7	6	85	6	613
2011	Secondary or high school graduation certificate or equivalent or less	34	38	13	6	4	4	2	76	10	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	11	6	3	6	1	78	10	1008
2011	University certificate or diploma below the bachelor's level	38	37	11	7	4	2	1	77	11	179
2011	Bachelor's degree	39	33	11	5	3	6	4	80	8	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	10	5	2	5	4	81	8	746

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	28	11	6	4	14	7	74	12	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	14	8	5	10	4	70	14	920
2017	University certificate or diploma below the bachelor's level	21	33	10	7	4	18	7	73	14	209
2017	Bachelor's degree	27	33	12	7	3	13	5	73	12	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	14	6	2	13	4	74	10	798
2014	Secondary or high school graduation certificate or equivalent or less	30	28	10	5	4	15	7	75	12	660
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	13	8	4	11	4	71	14	802
2014	University certificate or diploma below the bachelor's level	22	29	14	7	2	14	12	69	12	160
2014	Bachelor's degree	31	33	12	6	3	11	5	76	10	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	12	6	1	12	6	76	10	613
2011	Secondary or high school graduation certificate or equivalent or less	25	37	16	8	7	6	1	67	16	672
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	17	9	7	7	1	64	17	1006
2011	University certificate or diploma below the bachelor's level	28	34	16	8	7	6	1	67	16	179
2011	Bachelor's degree	28	34	12	8	4	9	4	71	14	1241
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	13	8	2	8	4	74	11	744

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	735
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	916
2017	University certificate or diploma below the bachelor's level	11	89	207
2017	Bachelor's degree	6	94	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	800
2014	Secondary or high school graduation certificate or equivalent or less	6	94	664
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	801
2014	University certificate or diploma below the bachelor's level	6	94	160
2014	Bachelor's degree	6	94	1106
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	95	611

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	70
2017	University certificate or diploma below the bachelor's level	22	22
2017	Bachelor's degree	62	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	59
2014	Secondary or high school graduation certificate or equivalent or less	34	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	55
2014	University certificate or diploma below the bachelor's level	48	12
2014	Bachelor's degree	45	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	70
2017	University certificate or diploma below the bachelor's level	71	22
2017	Bachelor's degree	61	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	59
2014	Secondary or high school graduation certificate or equivalent or less	60	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	55
2014	University certificate or diploma below the bachelor's level	79	12
2014	Bachelor's degree	70	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	70
2017	University certificate or diploma below the bachelor's level	0	22
2017	Bachelor's degree	7	83
2014	Secondary or high school graduation certificate or equivalent or less	0	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	55

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70
2017	University certificate or diploma below the bachelor's level	22
2014	University certificate or diploma below the bachelor's level	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	45
2017	Bachelor's degree	6	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	55
2014	University certificate or diploma below the bachelor's level	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	70
2017	University certificate or diploma below the bachelor's level	22	22
2017	Bachelor's degree	34	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	59
2014	Secondary or high school graduation certificate or equivalent or less	30	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	55
2014	Bachelor's degree	24	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	55
2014	Bachelor's degree	8	64

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	69
2017	Bachelor's degree	16	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	59
2014	Secondary or high school graduation certificate or equivalent or less	21	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	55
2014	Bachelor's degree	14	64

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	69
2017	Bachelor's degree	17	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	59
2014	Secondary or high school graduation certificate or equivalent or less	10	35
2014	Bachelor's degree	16	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	22
2017	Bachelor's degree	10	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	59
2014	Secondary or high school graduation certificate or equivalent or less	11	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	55
2014	Bachelor's degree	9	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	33

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	42
2017	University certificate or diploma below the bachelor's level	0	22
2014	Secondary or high school graduation certificate or equivalent or less	10	35
2014	Bachelor's degree	0	64

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	69
2017	University certificate or diploma below the bachelor's level	26	22
2017	Bachelor's degree	29	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	59
2014	Secondary or high school graduation certificate or equivalent or less	22	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	55
2014	Bachelor's degree	25	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	69
2017	University certificate or diploma below the bachelor's level	27	22
2017	Bachelor's degree	49	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	59
2014	Secondary or high school graduation certificate or equivalent or less	39	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	55
2014	Bachelor's degree	40	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	42
2017	University certificate or diploma below the bachelor's level	0	22
2014	Secondary or high school graduation certificate or equivalent or less	0	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	55
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	8	64

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	69
2017	University certificate or diploma below the bachelor's level	0	22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	69
2017	Bachelor's degree	6	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	55
2014	University certificate or diploma below the bachelor's level	0	12
2014	Bachelor's degree	10	64

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	69
2017	Bachelor's degree	10	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	55
2014	Bachelor's degree	17	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69
2017	University certificate or diploma below the bachelor's level	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	69
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	55
2014	Bachelor's degree	15	64

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69
2017	University certificate or diploma below the bachelor's level	22
2017	Bachelor's degree	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59
2014	Secondary or high school graduation certificate or equivalent or less	35
2014	University certificate or diploma below the bachelor's level	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	69
2017	Bachelor's degree	17	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	59
2014	Secondary or high school graduation certificate or equivalent or less	19	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	55
2014	Bachelor's degree	23	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	33

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	69
2017	University certificate or diploma below the bachelor's level	24	22
2017	Bachelor's degree	32	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	59
2014	Secondary or high school graduation certificate or equivalent or less	15	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	55
2014	Bachelor's degree	23	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	69
2017	Bachelor's degree	19	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	59
2014	Bachelor's degree	16	64

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	69
2017	Bachelor's degree	13	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	55
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	8	64

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	69
2017	University certificate or diploma below the bachelor's level	17	22
2017	Bachelor's degree	5	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	55
2014	Bachelor's degree	15	64

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	6	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	55
2014	Bachelor's degree	9	64

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	69

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	69
2017	Bachelor's degree	18	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	59
2014	Secondary or high school graduation certificate or equivalent or less	11	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	55
2014	Bachelor's degree	15	64

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	69
2017	Bachelor's degree	6	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	59
2014	University certificate or diploma below the bachelor's level	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	69
2017	University certificate or diploma below the bachelor's level	50	22
2017	Bachelor's degree	47	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	59
2014	Secondary or high school graduation certificate or equivalent or less	63	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	55
2014	Bachelor's degree	48	64
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	44
2017	Bachelor's degree	12	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	56
2014	University certificate or diploma below the bachelor's level	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	62
2017	Bachelor's degree	31	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	56
2014	Secondary or high school graduation certificate or equivalent or less	15	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	53
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	22	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	32

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	44
2017	Bachelor's degree	7	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	56
2014	University certificate or diploma below the bachelor's level	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	62
2017	University certificate or diploma below the bachelor's level	0	19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	56
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	9	60

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	62
2017	Bachelor's degree	17	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	56
2014	Secondary or high school graduation certificate or equivalent or less	12	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	53
2014	Bachelor's degree	8	60

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	62
2014	University certificate or diploma below the bachelor's level	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	62
2017	University certificate or diploma below the bachelor's level	39	19
2017	Bachelor's degree	21	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	56
2014	Secondary or high school graduation certificate or equivalent or less	14	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	53
2014	Bachelor's degree	33	60

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	62
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	6	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	56
2014	Bachelor's degree	11	60

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	62
2017	University certificate or diploma below the bachelor's level	36	19
2017	Bachelor's degree	33	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	56
2014	Secondary or high school graduation certificate or equivalent or less	18	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	53
2014	University certificate or diploma below the bachelor's level	47	10
2014	Bachelor's degree	48	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	19
2014	Secondary or high school graduation certificate or equivalent or less	32
2014	University certificate or diploma below the bachelor's level	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	62
2017	University certificate or diploma below the bachelor's level	66	19
2017	Bachelor's degree	61	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	56
2014	Secondary or high school graduation certificate or equivalent or less	68	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	53
2014	University certificate or diploma below the bachelor's level	65	10
2014	Bachelor's degree	60	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	32

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62
2017	University certificate or diploma below the bachelor's level	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	44
2017	Bachelor's degree	16	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	56
2014	Bachelor's degree	9	60

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	96	4	44
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	93	7	70
2017	University certificate or diploma below the bachelor's level	94	6	22
2017	Bachelor's degree	94	6	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	59

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	19	17	3	2	21	10	68	8	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	20	3	5	24	8	59	12	916
2017	University certificate or diploma below the bachelor's level	14	25	21	5	3	23	10	58	11	209
2017	Bachelor's degree	18	18	18	4	2	31	8	60	10	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	20	4	2	36	8	55	10	800
2014	Secondary or high school graduation certificate or equivalent or less	29	26	16	3	2	18	7	72	6	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	22	20	3	3	24	7	62	9	799
2014	University certificate or diploma below the bachelor's level	17	24	16	3	5	21	15	64	12	160
2014	Bachelor's degree	18	19	20	3	2	30	6	60	8	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	17	3	1	39	8	61	7	611

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	26	15	4	2	9	3	77	6	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	28	17	5	4	9	2	71	10	916
2017	University certificate or diploma below the bachelor's level	28	33	17	4	3	11	5	72	8	210
2017	Bachelor's degree	29	31	17	4	2	14	2	73	7	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	15	4	2	13	2	75	7	799
2014	Secondary or high school graduation certificate or equivalent or less	40	28	13	3	3	9	4	78	6	665
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	18	4	3	13	1	72	7	801
2014	University certificate or diploma below the bachelor's level	28	27	16	9	5	10	5	64	17	160
2014	Bachelor's degree	28	32	18	4	2	15	1	72	7	1107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	15	4	0	18	1	76	5	612
2011	Secondary or high school graduation certificate or equivalent or less	38	35	16	4	3	4	0	76	8	675
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	15	5	3	4	1	76	8	1007
2011	University certificate or diploma below the bachelor's level	39	35	12	8	3	3	0	77	11	180
2011	Bachelor's degree	36	37	13	5	2	6	0	78	8	1243
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	11	5	1	6	0	81	6	745

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	24	22	15	20	1	42	36	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	19	17	27	1	36	45	919
2017	University certificate or diploma below the bachelor's level	12	14	21	24	28	0	26	52	210
2017	Bachelor's degree	10	21	20	20	28	1	32	48	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	23	18	25	1	33	43	800

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	19	7	5	1	69	12	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	22	14	7	1	57	22	919
2017	University certificate or diploma below the bachelor's level	25	30	25	16	5	1	55	20	210
2017	Bachelor's degree	21	27	26	15	10	1	48	25	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	30	16	13	1	41	29	800

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	23	13	6	3	0	5	78	9	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	17	7	5	1	3	69	13	916
2017	University certificate or diploma below the bachelor's level	36	33	20	8	2	0	1	69	10	209
2017	Bachelor's degree	34	30	19	9	4	0	3	66	14	1388
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	23	11	6	0	2	58	18	797

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	18	14	9	1	58	23	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25	21	14	16	1	49	30	920
2017	University certificate or diploma below the bachelor's level	23	25	25	13	14	0	48	26	210
2017	Bachelor's degree	23	22	25	16	13	1	45	30	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	27	20	16	1	37	36	800

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	23	11	3	2	5	83	5	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	23	11	5	4	5	79	10	918
2017	University certificate or diploma below the bachelor's level	46	23	17	6	4	3	71	11	209
2017	Bachelor's degree	39	30	17	7	4	4	71	12	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	28	19	9	7	3	64	16	801

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	18	8	4	1	70	12	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	18	9	7	0	66	16	915
2017	University certificate or diploma below the bachelor's level	27	32	21	14	5	0	59	19	208
2017	Bachelor's degree	25	31	22	14	8	1	56	22	1380
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	30	23	16	9	1	52	25	798

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	16	8	4	0	2	71	12	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	18	10	7	1	1	65	17	914
2017	University certificate or diploma below the bachelor's level	23	34	22	13	5	2	1	59	19	208
2017	Bachelor's degree	27	33	21	12	6	0	1	60	18	1381
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	25	12	6	0	1	57	18	800

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	30	17	8	4	0	2	70	13	740
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	17	12	6	1	1	65	18	911
2017	University certificate or diploma below the bachelor's level	27	26	25	14	6	0	1	54	20	208
2017	Bachelor's degree	26	32	23	11	7	0	1	59	18	1380
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33	25	14	7	1	2	53	21	800

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	15	9	4	1	1	70	14	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	31	20	10	5	1	1	64	16	916
2017	University certificate or diploma below the bachelor's level	28	34	20	11	6	0	1	62	17	208
2017	Bachelor's degree	28	34	19	11	7	0	1	62	19	1381
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	22	13	7	1	1	58	20	800

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	30	14	7	2	0	1	76	9	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	16	8	4	1	1	72	12	912
2017	University certificate or diploma below the bachelor's level	35	35	17	7	4	1	1	72	11	207
2017	Bachelor's degree	36	35	17	7	4	0	1	72	11	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	33	20	9	4	0	1	66	14	799

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	23	11	3	1	0	84	5	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	23	12	4	2	1	83	6	918
2017	University certificate or diploma below the bachelor's level	57	25	11	5	2	0	82	7	208
2017	Bachelor's degree	54	24	13	6	2	1	79	8	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	27	13	6	3	1	77	9	799

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	11	5	3	2	0	1	89	6	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	7	4	3	0	2	86	7	916
2017	University certificate or diploma below the bachelor's level	69	15	6	4	3	2	1	86	7	210
2017	Bachelor's degree	73	13	5	3	2	1	2	89	6	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	12	6	3	3	1	2	88	6	799

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	28	15	4	1	0	80	6	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	33	11	5	3	1	81	8	917
2017	University certificate or diploma below the bachelor's level	53	27	12	4	3	1	80	7	210
2017	Bachelor's degree	49	30	13	5	2	1	80	7	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	11	5	3	1	81	8	801

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	20	9	4	3	0	83	8	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	22	9	7	5	1	79	12	917
2017	University certificate or diploma below the bachelor's level	55	22	8	9	5	1	78	14	210
2017	Bachelor's degree	56	23	10	6	3	1	81	9	1386
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	21	11	6	3	1	80	9	800

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	10	4	1	1	0	19	93	3	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	14	4	2	1	0	19	91	4	917
2017	University certificate or diploma below the bachelor's level	62	10	5	2	2	1	18	88	6	208
2017	Bachelor's degree	53	15	7	2	1	0	22	87	4	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	19	7	3	2	0	20	86	6	797

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	28	9	2	2	0	3	87	4	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	22	8	3	2	1	3	87	5	912
2017	University certificate or diploma below the bachelor's level	55	29	9	3	1	0	2	87	4	208
2017	Bachelor's degree	54	26	12	3	2	0	3	83	5	1376
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	23	10	3	1	0	3	85	5	800

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	19	7	7	4	1	2	81	11	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	22	12	7	9	0	2	71	17	918
2017	University certificate or diploma below the bachelor's level	51	20	11	7	9	1	1	72	16	210
2017	Bachelor's degree	44	20	14	10	11	0	3	65	21	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	19	13	8	10	0	4	68	19	801

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	11	4	2	0	2	83	6	739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	10	3	2	0	1	85	5	916
2017	University certificate or diploma below the bachelor's level	50	33	11	3	2	1	0	84	5	210
2017	Bachelor's degree	50	31	12	4	2	0	2	82	6	1387
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	30	11	3	1	0	3	84	4	800

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	36	29	8	4	1	59	12	743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	34	11	6	1	48	17	921
2017	University certificate or diploma below the bachelor's level	11	31	40	14	4	0	42	18	210
2017	Bachelor's degree	10	31	39	14	6	0	41	19	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	30	40	17	7	0	37	23	801

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	14	36	25	15	1	1	41	22	738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18	35	26	13	0	1	40	25	916
2017	University certificate or diploma below the bachelor's level	7	22	39	20	12	0	0	32	29	209
2017	Bachelor's degree	8	20	39	23	10	0	0	33	29	1385
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	43	21	9	0	0	30	27	797

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	33	19	13	10	6	1	55	25	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	21	12	11	5	1	54	24	917
2017	University certificate or diploma below the bachelor's level	15	30	23	14	14	5	0	47	29	209
2017	Bachelor's degree	15	38	21	14	8	4	0	55	23	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	44	17	11	6	5	0	64	18	801

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	35	16	13	6	3	0	63	20	742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	35	16	15	11	3	0	57	26	918
2017	University certificate or diploma below the bachelor's level	17	36	17	16	10	2	1	55	27	209
2017	Bachelor's degree	17	40	17	16	8	2	0	58	24	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	44	14	16	9	2	0	61	25	801

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	736
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	915
2017	University certificate or diploma below the bachelor's level	13	87	208
2017	Bachelor's degree	12	88	1390
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	800
2014	Secondary or high school graduation certificate or equivalent or less	11	89	659
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	89	800
2014	University certificate or diploma below the bachelor's level	12	88	160
2014	Bachelor's degree	13	87	1105
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	611

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	23	112
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	32	119
2017	University certificate or diploma below the bachelor's level	71	29	28
2017	Bachelor's degree	73	27	165
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	83
2014	Secondary or high school graduation certificate or equivalent or less	86	14	69
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	28	94
2014	University certificate or diploma below the bachelor's level	88	12	21
2014	Bachelor's degree	76	24	134
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	65

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	42	4	3	2	0	3	90	5	87
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	42	6	8	5	0	1	81	13	81
2017	University certificate or diploma below the bachelor's level	56	23	7	14	0	0	0	79	14	20
2017	Bachelor's degree	45	35	7	5	4	1	3	83	10	122
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	7	4	4	2	0	85	8	61
2014	Secondary or high school graduation certificate or equivalent or less	49	40	4	7	0	0	0	89	7	60
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	4	5	3	2	0	87	9	69
2014	University certificate or diploma below the bachelor's level	35	56	5	0	5	0	0	91	5	18
2014	Bachelor's degree	55	32	6	6	0	0	0	88	6	101
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	39	6	5	0	0	0	89	5	49

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	24	24	14	17	3	0	19	81	741
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	24	21	14	19	2	0	20	80	922
2017	University certificate or diploma below the bachelor's level	13	24	23	17	19	3	0	14	86	210
2017	Bachelor's degree	15	23	24	16	21	1	0	15	85	1389
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	24	15	16	4	1	19	81	801

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	688
2017	University certificate or diploma below the bachelor's level	29	174
2017	Bachelor's degree	31	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	611

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	688
2017	University certificate or diploma below the bachelor's level	37	174
2017	Bachelor's degree	40	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	611

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	688
2017	University certificate or diploma below the bachelor's level	14	174
2017	Bachelor's degree	19	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	611

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	688
2017	University certificate or diploma below the bachelor's level	59	174
2017	Bachelor's degree	64	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	611

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	688
2017	University certificate or diploma below the bachelor's level	3	174
2017	Bachelor's degree	4	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	611

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	569
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	688
2017	University certificate or diploma below the bachelor's level	36	174
2017	Bachelor's degree	35	1132
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	611

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	48	18	9	2	14	537
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	42	13	13	5	21	679
2017	University certificate or diploma below the bachelor's level	6	42	17	11	3	21	164
2017	Bachelor's degree	5	40	19	11	4	20	1109
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	39	19	10	6	19	604

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28	13	15	18	2	5	50	36	573
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	16	19	25	1	5	36	46	701
2017	University certificate or diploma below the bachelor's level	11	24	12	20	24	1	8	38	48	173
2017	Bachelor's degree	13	24	14	18	24	2	5	39	45	1140
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	12	24	24	0	7	35	52	615

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	15	13	18	34	5	9	25	60	572
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	13	13	19	42	3	6	19	67	698
2017	University certificate or diploma below the bachelor's level	6	7	13	13	46	2	12	15	69	172
2017	Bachelor's degree	3	9	12	17	48	3	8	13	73	1138
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	7	10	21	48	2	9	11	78	615

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Parks Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me