2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 51 7 6 3 0 0 84 10 31
2017 PG-02 36 43 7 7 7 0 0 79 14 14
2017 PG-04 20 69 11 0 0 0 0 89 0 10
2014 PG 38 39 4 19 0 0 0 77 19 23
2014 PG-02 45 40 8 8 0 0 0 85 8 13
2011 PG 62 38 0 0 0 0 0 100 0 26
2011 PG-02 57 43 0 0 0 0 0 100 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 67 17 7 10 0 0 0 83 10 30
2017 PG-02 65 14 14 7 0 0 0 79 7 14
2017 PG-04 49 30 0 21 0 0 0 79 21 10
2014 PG 64 29 6 0 0 0 0 94 0 23
2014 PG-02 62 38 0 0 0 0 0 100 0 13
2011 PG 88 4 0 4 0 4 0 96 4 26
2011 PG-02 86 7 0 0 0 7 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 52 26 6 7 6 0 3 80 14 31
2017 PG-02 50 21 14 8 7 0 0 71 15 14
2017 PG-04 41 49 0 0 0 0 10 100 0 10
2014 PG 59 21 12 4 4 0 0 80 8 23
2014 PG-02 60 23 9 0 8 0 0 83 8 13
2011 PG 73 12 4 0 12 0 0 85 12 26
2011 PG-02 79 7 7 0 7 0 0 86 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 49 32 3 10 6 0 0 81 16 31
2017 PG-02 43 43 0 7 7 0 0 86 14 14
2017 PG-04 60 10 10 10 10 0 0 70 20 10
2014 PG 52 29 6 8 4 0 0 81 13 23
2014 PG-02 55 30 0 8 8 0 0 85 15 13
2011 PG 65 31 4 0 0 0 0 96 0 26
2011 PG-02 57 36 7 0 0 0 0 93 0 14

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 32 10 22 10 0 0 58 32 31
2017 PG-02 22 28 0 35 14 0 0 50 50 14
2017 PG-04 20 40 21 10 10 0 0 59 20 10
2014 PG 29 17 11 26 17 0 0 46 43 23
2014 PG-02 38 8 0 40 15 0 0 45 55 13
2011 PG 27 54 4 8 8 0 0 81 15 26
2011 PG-02 14 57 0 14 14 0 0 71 29 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 55 32 10 0 3 0 0 87 3 31
2017 PG-02 50 28 14 0 7 0 0 79 7 14
2017 PG-04 59 30 11 0 0 0 0 89 0 10
2014 PG 51 40 4 5 0 0 0 91 5 23
2014 PG-02 60 23 8 9 0 0 0 83 9 13
2011 PG 65 31 4 0 0 0 0 96 0 26
2011 PG-02 57 36 7 0 0 0 0 93 0 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 35 4 3 0 0 0 93 3 31
2017 PG-02 50 43 0 7 0 0 0 93 7 14
2017 PG-04 49 40 11 0 0 0 0 89 0 10
2014 PG 55 41 4 0 0 0 0 96 0 23
2014 PG-02 60 32 8 0 0 0 0 92 0 13
2011 PG 65 23 8 4 0 0 0 88 4 26
2011 PG-02 50 29 14 7 0 0 0 79 7 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 55 32 10 3 0 0 0 87 3 31
2017 PG-02 50 43 7 0 0 0 0 93 0 14
2017 PG-04 49 30 21 0 0 0 0 79 0 10
2014 PG 71 25 4 0 0 0 0 96 0 23
2014 PG-02 77 23 0 0 0 0 0 100 0 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 26 7 6 0 0 0 87 6 31
2017 PG-02 50 35 7 7 0 0 0 86 7 14
2017 PG-04 59 30 11 0 0 0 0 89 0 10
2014 PG 60 21 4 4 11 0 0 81 15 23
2014 PG-02 70 30 0 0 0 0 0 100 0 13
2011 PG 54 27 12 4 4 0 0 81 8 26
2011 PG-02 57 14 14 7 7 0 0 71 14 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 23 22 13 16 19 0 6 48 38 31
2017 PG-02 22 14 14 7 28 0 14 42 41 14
2017 PG-04 10 30 21 20 20 0 0 40 40 10
2014 PG 35 44 4 17 0 0 0 79 17 23
2014 PG-02 47 30 8 15 0 0 0 77 15 13
2011 PG 46 27 4 12 12 0 0 73 23 26
2011 PG-02 50 21 7 7 14 0 0 71 21 14

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 32 10 0 0 0 0 90 0 31
2017 PG-02 57 28 14 0 0 0 0 86 0 14
2017 PG-04 59 30 11 0 0 0 0 89 0 10
2014 PG 42 58 0 0 0 0 0 100 0 23
2014 PG-02 53 47 0 0 0 0 0 100 0 13
2011 PG 58 38 4 0 0 0 0 96 0 26
2011 PG-02 43 50 7 0 0 0 0 93 0 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 45 13 6 0 0 0 80 6 31
2017 PG-02 22 57 7 14 0 0 0 79 14 14
2017 PG-04 49 30 21 0 0 0 0 79 0 10
2014 PG 42 28 8 17 4 0 0 71 21 23
2014 PG-02 45 32 15 8 0 0 0 77 8 13
2011 PG 23 50 4 15 8 0 0 73 23 26
2011 PG-02 21 29 7 29 14 0 0 50 43 14

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 48 10 10 0 0 0 80 10 31
2017 PG-02 29 43 14 14 0 0 0 72 14 14
2017 PG-04 40 40 11 10 0 0 0 79 10 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 32 10 0 0 0 0 90 0 31
2017 PG-02 57 35 7 0 0 0 0 93 0 14
2017 PG-04 59 20 21 0 0 0 0 79 0 10
2014 PG 60 40 0 0 0 0 0 100 0 23
2014 PG-02 70 30 0 0 0 0 0 100 0 13
2011 PG 62 27 12 0 0 0 0 88 0 26
2011 PG-02 57 21 21 0 0 0 0 79 0 14

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 42 35 16 6 0 0 0 77 6 31
2017 PG-02 22 43 28 7 0 0 0 65 7 14
2017 PG-04 69 10 11 10 0 0 0 79 10 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 70 17 14 0 0 0 0 86 0 30
2017 PG-02 72 14 14 0 0 0 0 86 0 14
2014 PG 81 19 0 0 0 0 0 100 0 23
2014 PG-02 85 15 0 0 0 0 0 100 0 13
2011 PG 88 12 0 0 0 0 0 100 0 26
2011 PG-02 93 7 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 47 30 7 13 3 0 0 76 17 30
2017 PG-02 22 50 0 21 7 0 0 72 28 14
2014 PG 29 40 4 22 4 0 0 69 26 23
2014 PG-02 30 23 8 32 8 0 0 53 40 13
2011 PG 50 31 12 4 4 0 0 81 8 26
2011 PG-02 50 21 14 7 7 0 0 71 14 14

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 23 17 7 0 0 0 76 7 30
2017 PG-02 29 35 21 14 0 0 0 65 14 14
2014 PG 55 31 0 4 11 0 0 85 15 23
2014 PG-02 60 32 0 0 8 0 0 92 8 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 30 17 0 0 0 0 83 0 30
2017 PG-02 36 43 21 0 0 0 0 79 0 14
2014 PG 38 43 4 15 0 0 0 81 15 23
2014 PG-02 45 47 0 8 0 0 0 92 8 13
2011 PG 54 31 4 4 4 4 0 88 8 26
2011 PG-02 29 50 7 7 7 0 0 79 14 14

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 60 26 10 0 3 0 0 86 3 30
2017 PG-02 57 21 14 0 7 0 0 79 7 14
2014 PG 51 49 0 0 0 0 0 100 0 23
2014 PG-02 60 40 0 0 0 0 0 100 0 13
2011 PG 69 31 0 0 0 0 0 100 0 26
2011 PG-02 64 36 0 0 0 0 0 100 0 14

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 39 16 16 3 0 0 64 20 31
2017 PG-02 35 35 21 8 0 0 0 71 8 14
2017 PG-04 10 51 20 10 10 0 0 60 20 10
2014 PG 41 13 21 25 0 0 0 54 25 23
2014 PG-02 47 23 23 8 0 0 0 70 8 13
2011 PG 38 27 12 19 4 0 0 65 23 26
2011 PG-02 36 36 0 29 0 0 0 71 29 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 6 32 26 26 6 0 3 33 40 31
2017 PG-02 14 14 28 29 7 0 7 39 31 14
2017 PG-04 0 51 20 30 0 0 0 30 51 10
2014 PG 8 25 43 19 0 0 4 20 35 23
2014 PG-02 0 23 62 8 0 0 8 8 24 13
2011 PG 4 35 35 15 8 0 4 24 40 26
2011 PG-02 7 21 36 14 14 0 7 31 31 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 0 16 20 45 16 0 3 63 17 31
2017 PG-02 0 14 21 50 7 0 7 62 15 14
2017 PG-04 0 10 21 49 20 0 0 69 10 10
2014 PG 13 21 22 32 4 4 4 39 37 23
2014 PG-02 15 23 24 23 8 0 8 33 41 13
2011 PG 15 19 31 8 19 0 8 29 38 26
2011 PG-02 21 14 29 7 21 0 7 31 38 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 10 13 32 33 13 0 0 46 22 31
2017 PG-02 7 14 43 29 7 0 0 36 21 14
2017 PG-04 10 10 40 31 10 0 0 41 20 10
2014 PG 8 4 42 31 15 0 0 45 13 23
2014 PG-02 15 8 38 40 0 0 0 40 23 13
2011 PG 0 23 46 23 4 0 4 28 24 26
2011 PG-02 0 21 50 29 0 0 0 29 21 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 10 39 20 6 0 0 26 35 31
2017 PG-02 28 14 35 22 0 0 0 22 43 14
2017 PG-04 10 10 60 20 0 0 0 20 20 10
2014 PG 11 42 17 31 0 0 0 31 53 23
2014 PG-02 0 45 15 40 0 0 0 40 45 13
2011 PG 8 27 38 23 4 0 0 27 35 26
2011 PG-02 7 7 57 29 0 0 0 29 14 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 3 26 39 13 10 3 6 25 32 31
2017 PG-02 7 28 28 22 0 0 14 26 41 14
2017 PG-04 0 30 51 0 10 10 0 11 33 10
2014 PG 29 29 24 4 8 0 4 13 62 23
2014 PG-02 38 15 24 8 8 0 8 16 57 13
2011 PG 38 15 23 12 8 0 4 20 56 26
2011 PG-02 36 7 29 14 7 0 7 23 46 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 3 10 35 26 13 7 6 45 15 31
2017 PG-02 7 7 28 29 7 7 14 46 18 14
2017 PG-04 0 10 49 10 20 11 0 33 11 10
2014 PG 4 21 26 27 13 4 4 44 28 23
2014 PG-02 0 23 32 30 8 0 8 41 24 13
2011 PG 15 19 19 27 8 0 12 39 39 26
2011 PG-02 7 21 14 29 14 0 14 50 33 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 6 10 42 32 6 3 0 40 17 31
2017 PG-02 0 21 43 29 0 7 0 31 23 14
2017 PG-04 10 0 51 40 0 0 0 40 10 10
2014 PG 11 8 42 26 8 0 4 36 20 23
2014 PG-02 8 8 30 40 8 0 8 51 16 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 64 13 6 3 6 0 6 83 10 31
2017 PG-02 64 8 7 7 0 0 14 83 8 14
2017 PG-04 60 20 10 0 10 0 0 80 10 10
2014 PG 73 15 4 0 4 0 4 91 4 23
2014 PG-02 92 0 0 0 8 0 0 92 8 13
2011 PG 65 23 0 0 8 0 4 92 8 26
2011 PG-02 64 21 0 0 7 0 7 92 8 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 23 40 17 3 7 7 3 70 11 30
2017 PG-02 15 31 31 8 8 8 0 50 17 13
2017 PG-04 10 49 10 0 10 11 10 75 13 10
2014 PG 43 25 17 11 0 4 0 71 11 23
2014 PG-02 40 30 15 8 0 8 0 76 8 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 45 26 13 13 3 0 0 71 16 31
2017 PG-02 35 29 21 7 7 0 0 65 14 14
2017 PG-04 40 30 11 20 0 0 0 69 20 10
2014 PG 56 36 0 4 4 0 0 92 8 23
2014 PG-02 62 23 0 8 8 0 0 85 15 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 52 16 13 6 0 0 64 19 31
2017 PG-02 7 50 14 21 7 0 0 57 28 14
2017 PG-04 30 30 21 10 10 0 0 59 20 10
2014 PG 38 33 4 21 4 0 0 71 25 23
2014 PG-02 45 24 8 23 0 0 0 70 23 13
2011 PG 31 31 8 27 0 4 0 64 28 26
2011 PG-02 29 29 0 36 0 7 0 62 38 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 16 39 16 16 6 6 0 59 24 31
2017 PG-02 0 43 14 28 7 7 0 47 38 14
2017 PG-04 30 20 31 0 10 10 0 55 11 10
2014 PG 46 20 4 17 13 0 0 66 29 23
2014 PG-02 53 17 8 15 8 0 0 70 23 13
2011 PG 42 19 19 8 8 4 0 64 16 26
2011 PG-02 36 7 29 7 14 7 0 46 23 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 6 32 16 26 6 6 6 44 37 31
2017 PG-02 7 22 14 35 7 14 0 34 50 14
2017 PG-04 0 30 31 10 10 0 20 37 25 10
2014 PG 17 25 28 17 8 4 0 44 26 23
2014 PG-02 15 23 40 15 8 0 0 38 23 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 42 46 6 6 0 0 0 87 6 31
2017 PG-02 35 36 14 14 0 0 0 72 14 14
2017 PG-04 59 41 0 0 0 0 0 100 0 10
2014 PG 64 27 8 0 0 0 0 92 0 23
2014 PG-02 77 8 15 0 0 0 0 85 0 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 42 35 13 10 0 0 0 77 10 31
2017 PG-02 43 35 7 14 0 0 0 79 14 14
2017 PG-04 30 40 21 10 0 0 0 69 10 10
2014 PG 51 36 4 5 4 0 0 86 9 23
2014 PG-02 45 38 0 9 8 0 0 83 17 13
2011 PG 50 19 12 12 8 0 0 69 19 26
2011 PG-02 36 14 14 21 14 0 0 50 36 14

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 16 16 6 3 0 0 74 10 31
2017 PG-02 50 14 21 14 0 0 0 65 14 14
2017 PG-04 40 30 21 0 10 0 0 69 10 10
2014 PG 56 32 8 4 0 0 0 87 4 23
2014 PG-02 62 23 8 8 0 0 0 85 8 13
2011 PG 65 19 8 0 8 0 0 85 8 26
2011 PG-02 57 14 14 0 14 0 0 71 14 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 48 26 10 10 6 0 0 74 16 31
2017 PG-02 43 28 14 7 7 0 0 72 14 14
2017 PG-04 40 31 10 10 10 0 0 70 20 10
2014 PG 51 37 8 0 4 0 0 87 4 23
2014 PG-02 60 24 8 0 8 0 0 85 8 13
2011 PG 62 19 8 4 8 0 0 81 12 26
2011 PG-02 50 14 14 7 14 0 0 64 21 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 78 10 3 3 3 0 3 90 7 31
2017 PG-02 79 14 0 0 0 0 7 100 0 14
2017 PG-04 60 10 10 10 10 0 0 70 20 10
2014 PG 77 13 6 0 0 0 4 93 0 23
2014 PG-02 92 8 0 0 0 0 0 100 0 13
2011 PG 77 8 8 0 4 0 4 88 4 26
2011 PG-02 71 7 7 0 7 0 7 85 8 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 68 20 6 3 0 0 3 90 3 31
2017 PG-02 57 21 7 7 0 0 7 85 8 14
2017 PG-04 69 21 10 0 0 0 0 90 0 10
2014 PG 73 17 0 0 6 0 4 93 7 23
2014 PG-02 77 15 0 0 0 0 8 100 0 13
2011 PG 73 12 8 0 8 0 0 85 8 26
2011 PG-02 64 14 7 0 14 0 0 79 14 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 64 16 16 3 0 0 0 81 3 31
2017 PG-02 50 28 14 7 0 0 0 79 7 14
2017 PG-04 59 11 30 0 0 0 0 70 0 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 65 13 16 6 0 0 0 78 6 31
2017 PG-02 50 21 21 7 0 0 0 72 7 14
2017 PG-04 60 10 20 10 0 0 0 70 10 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 13 16 10 0 0 0 74 10 31
2017 PG-02 50 14 21 14 0 0 0 65 14 14
2017 PG-04 49 21 20 10 0 0 0 70 10 10
2014 PG 51 36 4 5 4 0 0 86 9 23
2014 PG-02 53 30 0 9 8 0 0 83 17 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 36 27 0 0 0 0 73 0 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 23 19 22 0 3 0 57 23 31
2017 PG-02 29 21 14 35 0 0 0 50 35 14
2017 PG-04 10 41 30 10 0 10 0 56 11 10
2014 PG 38 49 4 8 0 0 0 87 8 23
2014 PG-02 30 70 0 0 0 0 0 100 0 13
2011 PG 15 50 4 8 15 8 0 71 25 26
2011 PG-02 7 50 0 0 29 14 0 67 33 14

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 23 35 23 13 6 0 0 58 19 31
2017 PG-02 29 28 14 21 7 0 0 57 28 14
2017 PG-04 0 40 51 0 10 0 0 40 10 10
2014 PG 31 36 13 17 0 4 0 69 18 23
2014 PG-02 40 38 8 15 0 0 0 77 15 13
2011 PG 27 42 8 12 8 4 0 72 20 26
2011 PG-02 21 36 0 21 14 7 0 62 38 14

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 45 29 6 6 0 0 58 13 31
2017 PG-02 22 35 28 7 7 0 0 57 14 14
2017 PG-04 0 49 41 0 10 0 0 49 10 10
2014 PG 26 25 17 27 0 4 0 54 29 23
2014 PG-02 40 30 15 15 0 0 0 70 15 13
2011 PG 4 54 8 19 8 8 0 63 29 26
2011 PG-02 7 29 7 29 14 14 0 42 50 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 32 16 13 6 6 0 62 21 31
2017 PG-02 36 28 7 28 0 0 0 65 28 14
2017 PG-04 0 49 21 0 10 20 0 62 12 10
2014 PG 21 31 21 8 15 4 0 54 24 23
2014 PG-02 30 32 15 8 15 0 0 62 23 13
2011 PG 12 46 12 23 4 4 0 60 28 26
2011 PG-02 7 36 14 29 7 7 0 46 38 14

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 20 32 13 22 13 0 0 52 35 31
2017 PG-02 22 21 14 28 14 0 0 43 43 14
2017 PG-04 0 49 21 20 10 0 0 49 30 10
2014 PG 21 36 17 14 8 4 0 59 23 23
2014 PG-02 30 23 30 9 8 0 0 53 17 13
2011 PG 8 23 27 31 8 4 0 32 40 26
2011 PG-02 7 14 21 43 7 7 0 23 54 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 39 35 20 6 0 0 0 74 6 31
2017 PG-02 36 28 21 14 0 0 0 65 14 14
2017 PG-04 20 59 21 0 0 0 0 79 0 10
2014 PG 43 44 13 0 0 0 0 87 0 23
2014 PG-02 62 23 15 0 0 0 0 85 0 13
2011 PG 31 27 23 15 4 0 0 58 19 26
2011 PG-02 14 29 29 21 7 0 0 43 29 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 42 42 13 3 0 0 0 84 3 31
2017 PG-02 43 43 7 7 0 0 0 86 7 14
2017 PG-04 30 49 21 0 0 0 0 79 0 10
2014 PG 56 40 4 0 0 0 0 96 0 23
2014 PG-02 62 30 8 0 0 0 0 92 0 13
2011 PG 46 38 8 8 0 0 0 85 8 26
2011 PG-02 43 29 14 14 0 0 0 71 14 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 45 32 10 10 3 0 0 77 13 31
2017 PG-02 57 14 7 21 0 0 0 72 21 14
2017 PG-04 30 40 21 0 10 0 0 69 10 10
2014 PG 52 23 13 8 0 4 0 78 9 23
2014 PG-02 62 8 15 8 0 8 0 76 8 13
2011 PG 54 27 8 0 8 4 0 84 8 26
2011 PG-02 57 14 14 0 14 0 0 71 14 14

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 20 48 10 6 10 0 6 72 17 31
2017 PG-02 22 35 14 7 14 0 7 62 23 14
2017 PG-04 10 49 11 10 10 0 10 66 22 10
2014 PG 29 23 21 26 0 0 0 53 26 23
2014 PG-02 23 15 23 40 0 0 0 38 40 13
2011 PG 15 42 12 0 23 8 0 63 25 26
2011 PG-02 0 57 0 0 29 14 0 67 33 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 20 16 29 3 19 10 3 41 26 31
2017 PG-02 22 21 7 7 28 14 0 50 41 14
2017 PG-04 10 20 41 0 10 10 10 37 12 10
2014 PG 29 23 22 13 8 4 0 55 22 23
2014 PG-02 23 23 32 8 8 8 0 49 16 13
2011 PG 19 42 12 4 15 8 0 67 21 26
2011 PG-02 14 36 0 7 29 14 0 58 42 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 62 13 13 6 3 0 3 77 10 31
2017 PG-02 65 14 14 0 0 0 7 85 0 14
2017 PG-04 60 10 20 10 0 0 0 70 10 10
2014 PG 64 17 15 4 0 0 0 81 4 23
2014 PG-02 77 8 8 8 0 0 0 85 8 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 71 13 6 3 0 3 3 90 3 31
2017 PG-02 79 0 7 7 0 0 7 85 8 14
2017 PG-04 51 30 10 0 0 10 0 89 0 10
2014 PG 68 17 11 0 4 0 0 85 4 23
2014 PG-02 77 8 8 0 8 0 0 85 8 13
2011 PG 73 8 19 0 0 0 0 81 0 26
2011 PG-02 71 0 29 0 0 0 0 71 0 14

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 39 32 13 10 6 0 0 71 16 31
2017 PG-02 29 35 14 14 7 0 0 65 21 14
2017 PG-04 40 31 10 10 10 0 0 70 20 10
2014 PG 29 39 11 8 13 0 0 68 21 23
2014 PG-02 38 32 8 8 15 0 0 70 23 13
2011 PG 27 38 8 19 8 0 0 65 27 26
2011 PG-02 21 36 7 21 14 0 0 57 36 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 22 13 16 13 0 0 58 29 31
2017 PG-02 8 28 21 21 21 0 0 36 43 14
2017 PG-04 51 20 10 10 10 0 0 70 20 10
2014 PG 42 20 0 17 21 0 0 62 38 23
2014 PG-02 45 17 0 8 30 0 0 62 38 13
2011 PG 12 31 8 35 15 0 0 42 50 26
2011 PG-02 21 14 7 29 29 0 0 36 57 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 39 19 10 0 0 0 71 10 31
2017 PG-02 15 43 28 14 0 0 0 57 14 14
2017 PG-04 30 51 10 10 0 0 0 80 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 13 13 6 0 10 0 78 7 31
2017 PG-02 50 21 14 7 0 7 0 77 8 14
2017 PG-04 59 0 11 10 0 20 0 74 12 10
2014 PG 47 19 21 8 0 4 0 69 9 23
2014 PG-02 47 0 38 8 0 8 0 51 8 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 52 26 13 3 0 3 3 83 3 31
2017 PG-02 50 21 14 7 0 7 0 77 8 14
2017 PG-04 40 41 10 0 0 0 10 89 0 10
2014 PG 56 40 4 0 0 0 0 96 0 23
2014 PG-02 62 30 8 0 0 0 0 92 0 13
2011 PG 42 46 0 4 4 4 0 92 8 26
2011 PG-02 43 36 0 7 7 7 0 85 15 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 29 6 6 0 0 0 87 6 31
2017 PG-02 50 28 14 7 0 0 0 79 7 14
2017 PG-04 59 31 0 10 0 0 0 90 10 10
2014 PG 66 34 0 0 0 0 0 100 0 23
2014 PG-02 77 23 0 0 0 0 0 100 0 13
2011 PG 54 35 4 4 0 4 0 92 4 26
2011 PG-02 57 21 7 7 0 7 0 85 8 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 26 10 6 0 0 0 84 6 31
2017 PG-02 50 28 14 7 0 0 0 79 7 14
2017 PG-04 59 31 0 10 0 0 0 90 10 10
2014 PG 39 44 13 4 0 0 0 83 4 23
2014 PG-02 47 45 8 0 0 0 0 92 0 13
2011 PG 62 19 12 4 0 4 0 84 4 26
2011 PG-02 57 14 14 7 0 7 0 77 8 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 52 36 10 3 0 0 0 87 3 31
2017 PG-02 43 35 21 0 0 0 0 79 0 14
2017 PG-04 59 31 0 10 0 0 0 90 10 10
2014 PG 35 57 4 4 0 0 0 92 4 23
2014 PG-02 47 45 8 0 0 0 0 92 0 13
2011 PG 46 35 12 0 4 4 0 84 4 26
2011 PG-02 36 36 14 0 7 7 0 77 8 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 38 32 20 6 3 0 0 71 10 31
2017 PG-02 35 35 22 7 0 0 0 71 7 14
2017 PG-04 49 21 10 10 10 0 0 70 20 10
2014 PG 47 29 19 0 4 0 0 77 4 23
2014 PG-02 70 15 15 0 0 0 0 85 0 13
2011 PG 46 19 19 8 0 8 0 71 8 26
2011 PG-02 36 21 29 7 0 7 0 62 8 14
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PG 23 32 45 31
2017 PG-02 36 21 43 14
2017 PG-04 10 49 41 10
2014 PG 8 56 36 23
2014 PG-02 8 70 23 13
2011 PG 8 42 50 26
2011 PG-02 14 29 57 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 23 16 26 0 0 32 3 60 0 31
2017 PG-02 22 21 21 0 0 35 0 67 0 14
2017 PG-04 0 10 41 0 0 40 10 20 0 10
2014 PG 25 17 19 17 0 22 0 54 22 23
2014 PG-02 30 8 15 23 0 24 0 50 30 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 52 16 23 0 0 10 0 75 0 31
2017 PG-02 50 21 14 0 0 14 0 83 0 14
2017 PG-04 49 0 41 0 0 10 0 55 0 10
2014 PG 38 27 17 8 0 9 0 72 9 23
2014 PG-02 38 15 23 8 0 17 0 64 9 13
2011 PG 54 27 4 0 4 12 0 91 4 26
2011 PG-02 57 14 7 0 7 14 0 83 8 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 50 7 7 0 0 0 87 7 30
2017 PG-02 23 54 15 8 0 0 0 77 8 13
2017 PG-04 30 60 0 10 0 0 0 90 10 10
2014 PG 46 39 4 11 0 0 0 85 11 23
2014 PG-02 30 62 8 0 0 0 0 92 0 13
2011 PG 58 27 12 4 0 0 0 85 4 26
2011 PG-02 50 21 21 7 0 0 0 71 7 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 22 16 26 6 10 19 0 48 20 31
2017 PG-02 21 22 21 7 14 14 0 50 25 14
2017 PG-04 10 20 31 10 10 20 0 37 25 10
2014 PG 21 26 32 13 0 8 0 52 14 23
2014 PG-02 23 40 15 15 0 8 0 67 16 13
2011 PG 23 27 23 12 0 15 0 59 14 26
2011 PG-02 21 21 21 14 0 21 0 55 18 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 54 20 16 3 0 6 0 79 3 31
2017 PG-02 28 29 28 0 0 14 0 67 0 14
2017 PG-04 69 11 10 10 0 0 0 80 10 10
2014 PG 52 25 19 0 0 4 0 80 0 23
2014 PG-02 55 30 8 0 0 8 0 92 0 13
2011 PG 58 23 8 0 4 8 0 88 4 26
2011 PG-02 57 7 14 0 7 14 0 75 8 14

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 48 26 16 3 0 6 0 79 3 31
2017 PG-02 28 36 21 0 0 14 0 75 0 14
2017 PG-04 59 21 10 10 0 0 0 80 10 10
2014 PG 39 29 15 13 0 4 0 71 13 23
2014 PG-02 47 38 8 0 0 8 0 92 0 13
2011 PG 42 35 8 12 0 4 0 80 12 26
2011 PG-02 43 21 7 21 0 7 0 69 23 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG-04 0 100 10
2014 PG 0 100 23
2014 PG-02 0 100 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 13 26 3 0 29 3 57 5 31
2017 PG-02 28 22 14 7 0 28 0 70 10 14
2017 PG-04 0 0 51 0 0 40 10 0 0 10
2014 PG 25 13 32 4 0 18 8 51 6 23
2014 PG-02 23 8 30 0 0 24 15 50 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 48 26 13 3 0 10 0 82 4 31
2017 PG-02 43 29 7 7 0 14 0 83 8 14
2017 PG-04 49 20 21 0 0 10 0 77 0 10
2014 PG 46 21 15 0 0 14 4 82 0 23
2014 PG-02 53 8 15 0 0 17 8 80 0 13
2011 PG 58 23 8 0 0 12 0 91 0 26
2011 PG-02 57 14 14 0 0 14 0 83 0 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 26 20 16 10 0 3 53 26 31
2017 PG-02 14 35 22 14 7 0 7 53 23 14
2017 PG-04 10 20 31 30 10 0 0 30 40 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 6 19 39 20 16 0 0 26 36 31
2017 PG-02 0 14 43 29 14 0 0 14 43 14
2017 PG-04 10 10 60 0 20 0 0 20 20 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 10 19 36 26 10 0 0 29 35 31
2017 PG-02 0 21 43 21 14 0 0 21 35 14
2017 PG-04 10 10 51 20 10 0 0 20 30 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 22 30 19 16 0 0 35 35 31
2017 PG-02 0 35 29 21 14 0 0 35 35 14
2017 PG-04 20 20 31 0 30 0 0 40 30 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 45 26 16 0 0 0 13 81 0 31
2017 PG-02 50 14 14 0 0 0 21 82 0 14
2017 PG-04 40 30 31 0 0 0 0 69 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 37 17 33 10 4 0 0 53 14 30
2017 PG-02 47 15 23 15 0 0 0 62 15 13
2017 PG-04 20 20 40 10 11 0 0 40 21 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 37 40 0 14 7 0 3 79 21 30
2017 PG-02 16 61 0 15 8 0 0 77 23 13
2017 PG-04 30 40 0 11 10 0 10 77 23 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 30 20 13 17 7 3 10 58 27 30
2017 PG-02 31 31 8 8 8 8 8 73 18 13
2017 PG-04 30 0 10 31 10 0 20 37 51 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 27 33 23 7 7 0 3 62 14 30
2017 PG-02 24 31 23 8 8 0 8 59 17 13
2017 PG-04 30 30 20 11 10 0 0 59 21 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 33 36 17 10 3 0 0 70 13 30
2017 PG-02 24 46 23 8 0 0 0 69 8 13
2017 PG-04 30 40 21 0 10 0 0 69 10 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 76 14 3 7 0 0 0 90 7 29
2017 PG-02 85 8 0 8 0 0 0 92 8 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 80 10 6 0 0 0 3 93 0 31
2017 PG-02 79 7 14 0 0 0 0 86 0 14
2017 PG-04 79 11 0 0 0 0 10 100 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 68 26 6 0 0 0 0 94 0 31
2017 PG-02 72 14 14 0 0 0 0 86 0 14
2017 PG-04 69 31 0 0 0 0 0 100 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 67 16 7 10 0 0 0 84 10 31
2017 PG-02 50 21 8 21 0 0 0 71 21 14
2017 PG-04 79 11 10 0 0 0 0 90 0 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 20 3 0 0 0 19 96 0 31
2017 PG-02 50 14 7 0 0 0 28 90 0 14
2017 PG-04 59 21 0 0 0 0 20 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 55 35 4 3 0 0 3 93 3 31
2017 PG-02 57 35 0 0 0 0 7 100 0 14
2017 PG-04 49 40 11 0 0 0 0 89 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 64 23 0 6 3 0 3 90 10 31
2017 PG-02 57 21 0 14 7 0 0 79 21 14
2017 PG-04 49 41 0 0 0 0 10 100 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 13 16 4 3 0 3 76 7 31
2017 PG-02 65 14 14 0 0 0 7 85 0 14
2017 PG-04 40 20 20 11 10 0 0 59 21 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 19 45 16 6 0 0 32 23 31
2017 PG-02 7 14 50 22 7 0 0 21 29 14
2017 PG-04 20 10 60 10 0 0 0 30 10 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 3 30 45 19 3 0 0 22 33 31
2017 PG-02 0 43 43 7 7 0 0 14 43 14
2017 PG-04 0 21 49 30 0 0 0 30 21 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 29 39 16 10 3 3 0 70 13 31
2017 PG-02 35 36 14 14 0 0 0 72 14 14
2017 PG-04 30 41 10 0 10 10 0 78 11 10

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 22 39 20 13 3 3 0 63 17 31
2017 PG-02 28 22 28 21 0 0 0 50 21 14
2017 PG-04 10 59 11 0 10 10 0 77 11 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG-04 0 100 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 32 20 10 10 3 0 26 74 31
2017 PG-02 35 21 14 14 15 0 0 35 65 14
2017 PG-04 20 20 41 0 10 10 0 22 78 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PG 18 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PG 41 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PG 19 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PG 40 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PG 4 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PG 41 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PG 22 46 9 13 0 9 22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 4 13 14 23 13 0 31 26 53 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 4 0 9 37 22 4 22 6 81 22
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