2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 27 58 1 10 4 0 0 85 14 107
2017 PC-02 23 57 0 15 4 0 0 81 19 46
2017 PC-03 31 55 3 9 3 0 0 85 12 36
2014 PC 29 56 2 7 6 0 0 85 12 87
2014 PC-02 24 66 0 8 3 0 0 90 10 38
2014 PC-03 32 49 4 6 8 0 0 81 15 46
2011 PC 27 50 5 15 4 0 0 77 18 168
2011 PC-02 24 58 4 12 1 0 0 82 13 89
2011 PC-03 28 42 7 17 7 0 0 70 23 60

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 83 10 2 2 1 2 1 96 3 107
2017 PC-02 81 11 0 4 2 2 0 93 7 46
2017 PC-03 81 14 3 0 0 0 3 97 0 36
2014 PC 71 21 3 3 1 0 0 92 4 87
2014 PC-02 73 21 0 5 0 0 0 95 5 38
2014 PC-03 68 21 6 2 2 0 0 89 4 46
2011 PC 71 21 3 2 2 0 1 93 4 167
2011 PC-02 69 26 1 1 2 0 1 95 3 89
2011 PC-03 68 19 7 3 3 0 0 86 7 59

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 75 11 3 9 3 0 0 86 12 107
2017 PC-02 81 6 0 11 2 0 0 87 13 46
2017 PC-03 64 11 8 12 5 0 0 75 17 36
2014 PC 65 16 7 6 7 0 0 81 12 87
2014 PC-02 82 10 3 0 5 0 0 92 5 38
2014 PC-03 49 21 11 11 8 0 0 70 19 46
2011 PC 74 15 1 6 4 0 0 89 10 168
2011 PC-02 78 17 1 3 1 0 0 94 4 89
2011 PC-03 62 17 2 12 8 0 0 78 20 60

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 34 39 1 18 8 0 0 73 27 107
2017 PC-02 36 38 0 21 4 0 0 74 26 46
2017 PC-03 34 36 3 14 14 0 0 70 27 36
2014 PC 26 35 10 18 11 0 0 61 29 87
2014 PC-02 26 45 10 13 5 0 0 71 18 38
2014 PC-03 28 28 4 23 17 0 0 55 40 46
2011 PC 30 40 10 13 7 0 0 70 20 168
2011 PC-02 29 44 9 15 3 0 0 73 18 89
2011 PC-03 28 37 12 12 12 0 0 65 23 60

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 24 39 11 16 9 0 0 63 25 107
2017 PC-02 21 43 8 13 15 0 0 64 28 46
2017 PC-03 22 42 16 14 6 0 0 64 20 36
2014 PC 12 39 18 24 7 0 0 52 30 87
2014 PC-02 10 50 19 13 8 0 0 60 21 38
2014 PC-03 15 34 19 25 6 0 0 49 32 46
2011 PC 22 46 13 13 5 0 1 69 19 168
2011 PC-02 24 40 13 17 6 0 0 64 22 89
2011 PC-03 18 53 12 12 5 0 0 72 17 60

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 60 32 6 1 1 0 0 92 2 107
2017 PC-02 60 34 4 2 0 0 0 94 2 46
2017 PC-03 59 38 3 0 0 0 0 97 0 36
2014 PC 55 35 5 6 0 0 0 90 6 87
2014 PC-02 60 37 3 0 0 0 0 97 0 38
2014 PC-03 55 36 4 4 0 0 0 92 4 46
2011 PC 58 33 6 3 0 0 0 91 3 168
2011 PC-02 61 30 9 0 0 0 0 91 0 89
2011 PC-03 57 37 0 7 0 0 0 93 7 60

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 58 32 6 2 3 0 0 90 4 107
2017 PC-02 58 38 0 2 2 0 0 96 4 46
2017 PC-03 55 36 3 4 3 0 0 91 6 36
2014 PC 44 45 3 2 6 0 0 89 8 87
2014 PC-02 55 39 6 0 0 0 0 94 0 38
2014 PC-03 38 49 0 4 9 0 0 87 13 46
2011 PC 55 40 3 1 1 0 0 96 1 168
2011 PC-02 55 39 4 0 1 0 0 94 1 89
2011 PC-03 53 43 2 2 0 0 0 97 2 60

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 48 32 5 12 2 0 0 80 15 107
2017 PC-02 41 40 4 13 2 0 0 81 15 46
2017 PC-03 63 26 8 3 0 0 0 89 3 36
2014 PC 40 45 6 7 1 0 1 86 8 87
2014 PC-02 37 48 8 8 0 0 0 84 8 38
2014 PC-03 47 38 4 6 2 0 2 87 9 46

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 34 40 9 12 5 0 0 74 17 107
2017 PC-02 32 51 2 9 6 0 0 83 15 46
2017 PC-03 27 42 14 8 9 0 0 69 17 36
2014 PC 29 47 10 9 3 0 1 77 12 87
2014 PC-02 32 47 8 10 3 0 0 79 13 38
2014 PC-03 30 45 11 8 4 0 2 76 13 46
2011 PC 36 43 10 8 3 1 0 80 11 168
2011 PC-02 34 47 8 7 4 0 0 81 11 89
2011 PC-03 33 42 13 8 2 2 0 76 10 60

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 32 6 13 15 1 2 66 28 107
2017 PC-02 34 34 2 11 17 0 2 70 28 46
2017 PC-03 16 31 14 16 17 3 3 50 36 36
2014 PC 30 35 9 12 12 0 1 66 25 87
2014 PC-02 29 37 8 16 11 0 0 66 27 38
2014 PC-03 30 36 11 6 15 0 2 67 22 46
2011 PC 30 27 11 21 10 1 0 58 31 168
2011 PC-02 30 26 13 21 9 0 0 56 30 89
2011 PC-03 28 33 5 20 12 2 0 63 32 60

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 42 43 6 5 4 0 0 85 9 106
2017 PC-02 43 49 2 2 4 0 0 92 6 46
2017 PC-03 31 52 8 9 0 0 0 83 9 36
2014 PC 29 50 7 11 2 0 0 80 14 87
2014 PC-02 37 47 5 11 0 0 0 84 11 38
2014 PC-03 25 53 6 13 2 0 0 79 15 46
2011 PC 45 40 7 6 2 0 1 85 8 168
2011 PC-02 49 38 6 6 0 0 1 89 6 89
2011 PC-03 42 38 10 5 5 0 0 80 10 60

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 36 19 8 12 2 0 59 21 106
2017 PC-02 26 45 13 6 11 0 0 70 17 46
2017 PC-03 17 38 28 8 8 0 0 55 16 36
2014 PC 16 47 13 19 5 0 0 63 24 87
2014 PC-02 21 47 10 16 6 0 0 68 21 38
2014 PC-03 13 47 15 21 4 0 0 60 25 46
2011 PC 16 42 15 17 10 0 0 58 27 168
2011 PC-02 13 43 18 17 9 0 0 56 26 89
2011 PC-03 17 37 15 22 10 0 0 53 32 60

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 26 46 10 12 6 0 0 72 18 106
2017 PC-02 30 45 8 11 6 0 0 75 17 46
2017 PC-03 16 44 19 17 3 0 0 61 20 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 46 37 7 7 2 0 0 83 10 106
2017 PC-02 49 34 9 6 2 0 0 83 9 46
2017 PC-03 37 52 5 5 0 0 0 89 5 36
2014 PC 32 50 9 7 1 1 0 83 8 87
2014 PC-02 39 53 0 5 0 3 0 95 5 38
2014 PC-03 30 51 11 8 0 0 0 81 8 46
2011 PC 45 38 9 7 1 0 0 83 8 168
2011 PC-02 39 46 9 6 0 0 0 85 6 89
2011 PC-03 45 32 12 10 2 0 0 77 12 60

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 23 43 13 10 11 0 0 66 21 106
2017 PC-02 34 40 8 9 9 0 0 75 17 46
2017 PC-03 17 44 19 9 11 0 0 61 20 36

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 57 33 7 3 1 0 0 89 3 107
2017 PC-02 64 28 2 6 0 0 0 91 6 46
2017 PC-03 56 38 5 0 0 0 0 95 0 36
2014 PC 55 31 9 3 0 0 1 87 3 87
2014 PC-02 60 31 6 3 0 0 0 92 3 38
2014 PC-03 53 34 8 2 0 0 2 89 2 46
2011 PC 65 26 6 2 1 0 0 90 4 168
2011 PC-02 64 28 7 0 1 0 0 92 1 89
2011 PC-03 63 23 7 7 0 0 0 87 7 60

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 27 46 7 13 8 0 0 72 21 107
2017 PC-02 30 55 0 11 4 0 0 85 15 46
2017 PC-03 25 47 8 17 3 0 0 72 19 36
2014 PC 17 51 8 23 1 0 0 68 24 86
2014 PC-02 16 60 10 13 0 0 0 76 13 38
2014 PC-03 20 42 7 29 2 0 0 62 31 45
2011 PC 24 45 12 12 8 0 0 68 20 168
2011 PC-02 25 44 15 13 3 0 0 69 17 89
2011 PC-03 22 43 10 13 12 0 0 65 25 60

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 35 37 8 10 10 0 0 72 20 107
2017 PC-02 36 34 15 9 6 0 0 70 15 46
2017 PC-03 31 39 3 22 5 0 0 70 28 36
2014 PC 20 52 14 10 3 0 0 73 14 86
2014 PC-02 24 58 10 6 3 0 0 81 8 38
2014 PC-03 19 45 17 15 4 0 0 64 19 46

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 28 40 16 8 8 0 0 68 16 107
2017 PC-02 32 36 13 13 6 0 0 68 19 46
2017 PC-03 28 30 22 11 9 0 0 58 20 36
2014 PC 20 45 13 16 6 0 0 65 21 87
2014 PC-02 21 50 8 16 5 0 0 71 21 38
2014 PC-03 21 45 19 11 4 0 0 66 15 46
2011 PC 28 43 12 12 4 1 1 72 16 168
2011 PC-02 29 44 13 10 2 0 1 74 13 89
2011 PC-03 23 45 10 13 7 2 0 69 20 60

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 46 44 4 3 2 0 0 91 6 107
2017 PC-02 51 40 2 6 0 0 0 91 6 46
2017 PC-03 36 55 6 3 0 0 0 91 3 36
2014 PC 42 42 10 6 0 0 0 84 6 86
2014 PC-02 48 38 8 6 0 0 0 86 6 37
2014 PC-03 36 49 11 4 0 0 0 85 4 46
2011 PC 51 40 5 4 1 0 1 91 4 168
2011 PC-02 52 39 7 1 0 0 1 92 1 89
2011 PC-03 48 43 2 7 0 0 0 92 7 60

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 30 28 13 6 0 1 52 20 106
2017 PC-02 10 32 30 19 9 0 0 42 28 46
2017 PC-03 20 29 25 14 9 0 3 50 24 35
2014 PC 14 28 28 17 13 0 0 42 30 87
2014 PC-02 8 29 34 19 10 0 0 37 29 38
2014 PC-03 15 30 23 15 17 0 0 45 32 46
2011 PC 14 30 27 20 8 0 1 44 29 168
2011 PC-02 13 28 28 20 9 0 1 42 30 89
2011 PC-03 8 28 28 25 10 0 0 37 35 60

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 10 21 41 17 8 0 2 26 32 107
2017 PC-02 11 24 47 13 4 0 2 17 35 46
2017 PC-03 14 16 48 17 5 0 0 22 30 36
2014 PC 13 37 42 8 0 0 0 8 51 87
2014 PC-02 8 39 48 5 0 0 0 5 47 38
2014 PC-03 15 34 40 11 0 0 0 11 49 46
2011 PC 9 40 38 11 2 1 0 13 49 168
2011 PC-02 6 47 38 8 1 0 0 9 53 89
2011 PC-03 17 33 32 15 3 0 0 18 50 60

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 15 23 28 22 7 2 3 30 40 107
2017 PC-02 13 26 36 15 6 4 0 22 40 46
2017 PC-03 11 22 28 34 5 0 0 39 33 36
2014 PC 16 42 28 8 6 1 0 14 58 87
2014 PC-02 10 42 37 3 5 3 0 8 54 38
2014 PC-03 19 42 19 13 6 0 0 19 62 46
2011 PC 19 30 29 17 2 1 1 20 50 168
2011 PC-02 19 36 26 16 2 0 1 18 56 89
2011 PC-03 23 20 33 18 3 0 2 22 44 60

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 14 28 30 17 6 0 4 25 44 107
2017 PC-02 15 28 36 21 0 0 0 21 43 46
2017 PC-03 11 36 29 17 8 0 0 25 47 36
2014 PC 26 29 33 11 1 0 0 12 55 87
2014 PC-02 10 31 45 11 3 0 0 13 42 38
2014 PC-03 36 25 26 13 0 0 0 13 62 46
2011 PC 17 33 28 15 3 2 2 19 52 168
2011 PC-02 10 33 39 13 1 1 2 15 44 89
2011 PC-03 28 35 18 10 5 2 2 16 66 60

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 5 17 36 31 7 0 4 39 23 107
2017 PC-02 6 15 45 28 6 0 0 34 21 46
2017 PC-03 5 20 42 28 5 0 0 33 25 36
2014 PC 7 25 40 21 5 0 2 26 33 85
2014 PC-02 3 22 46 27 3 0 0 30 24 37
2014 PC-03 9 28 39 17 2 0 5 20 39 45
2011 PC 6 18 42 27 7 1 0 34 24 167
2011 PC-02 5 17 48 25 6 0 0 31 22 88
2011 PC-03 10 22 40 22 5 2 0 27 32 60

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 24 33 12 5 0 4 19 47 107
2017 PC-02 30 28 30 8 0 0 4 9 60 46
2017 PC-03 15 36 27 19 3 0 0 22 51 36
2014 PC 32 36 20 5 1 0 6 6 72 87
2014 PC-02 21 39 21 8 3 0 8 12 66 38
2014 PC-03 40 36 17 2 0 0 4 2 80 46
2011 PC 26 39 24 8 1 1 2 9 66 168
2011 PC-02 25 42 25 7 1 0 1 8 67 89
2011 PC-03 27 43 20 7 2 0 2 8 71 60

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 19 25 34 10 8 1 2 19 45 107
2017 PC-02 19 28 46 4 0 0 2 4 48 46
2017 PC-03 19 25 33 11 12 0 0 23 44 36
2014 PC 16 31 27 15 4 0 7 21 50 87
2014 PC-02 21 31 26 11 5 0 5 17 55 38
2014 PC-03 11 34 25 19 4 0 7 25 48 46
2011 PC 8 25 35 22 5 1 4 28 35 167
2011 PC-02 9 31 34 23 2 0 1 25 40 88
2011 PC-03 10 18 42 15 8 2 5 25 30 60

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 13 28 29 18 4 3 5 24 45 107
2017 PC-02 19 28 34 11 0 6 2 12 51 46
2017 PC-03 11 31 22 30 3 0 3 34 43 36
2014 PC 19 28 36 10 0 3 3 11 50 87
2014 PC-02 16 31 34 11 0 8 0 12 51 38
2014 PC-03 19 28 36 11 0 0 7 11 50 46
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 73 10 4 6 3 0 3 86 9 106
2017 PC-02 80 11 2 4 2 0 0 91 6 45
2017 PC-03 64 9 8 14 3 0 3 75 17 36
2014 PC 70 11 4 2 8 0 4 85 11 87
2014 PC-02 87 5 0 3 3 0 3 95 5 38
2014 PC-03 55 15 8 2 13 0 6 75 16 46
2011 PC 71 13 8 4 2 0 2 85 7 168
2011 PC-02 73 15 4 3 1 0 3 91 5 89
2011 PC-03 60 13 15 7 5 0 0 73 12 60

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 17 35 13 15 8 6 7 59 26 106
2017 PC-02 15 44 15 13 7 4 2 63 21 45
2017 PC-03 14 42 16 8 6 5 8 64 17 36
2014 PC 26 38 14 12 6 2 2 67 19 87
2014 PC-02 24 37 16 13 8 0 3 62 22 38
2014 PC-03 30 42 6 11 4 4 2 77 16 46

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 37 34 7 12 8 0 1 72 20 106
2017 PC-02 28 46 9 13 4 0 0 74 17 45
2017 PC-03 44 31 8 15 3 0 0 75 17 36
2014 PC 41 36 10 8 1 4 0 80 9 87
2014 PC-02 40 37 10 8 0 5 0 81 8 38
2014 PC-03 45 34 8 6 2 4 0 82 9 46

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 28 41 7 18 5 0 1 70 23 106
2017 PC-02 24 48 11 11 7 0 0 72 17 45
2017 PC-03 36 47 0 12 5 0 0 83 17 36
2014 PC 34 39 4 23 0 0 0 73 23 87
2014 PC-02 24 39 8 29 0 0 0 63 29 38
2014 PC-03 41 42 0 17 0 0 0 83 17 46
2011 PC 20 50 10 16 4 1 1 71 19 167
2011 PC-02 7 56 8 23 6 0 1 63 29 88
2011 PC-03 30 47 13 8 2 0 0 77 10 60

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 40 9 13 5 9 2 70 20 107
2017 PC-02 28 45 4 15 4 4 0 76 20 46
2017 PC-03 25 42 5 12 5 11 0 74 19 36
2014 PC 22 42 11 17 3 4 0 67 21 87
2014 PC-02 24 37 13 19 3 5 0 64 22 38
2014 PC-03 23 45 8 15 4 4 0 71 20 46
2011 PC 24 40 10 16 7 4 1 66 24 168
2011 PC-02 16 38 13 19 8 4 1 57 29 89
2011 PC-03 33 45 5 12 3 2 0 80 15 60

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 6 26 13 24 9 17 4 41 42 107
2017 PC-02 0 41 19 15 9 17 0 49 28 46
2017 PC-03 3 28 8 25 12 16 8 41 49 36
2014 PC 2 21 26 22 15 10 3 27 43 87
2014 PC-02 3 24 26 21 11 13 3 31 38 38
2014 PC-03 2 17 25 26 17 8 4 22 49 46

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 41 47 2 6 4 0 0 88 10 107
2017 PC-02 34 55 2 4 4 0 0 90 9 46
2017 PC-03 50 44 0 3 4 0 0 94 6 36
2014 PC 47 40 7 6 0 0 0 87 6 87
2014 PC-02 42 47 8 3 0 0 0 90 3 38
2014 PC-03 53 36 2 9 0 0 0 89 9 46
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 39 7 15 8 0 0 70 22 107
2017 PC-02 30 47 6 8 9 0 0 77 17 46
2017 PC-03 34 33 11 11 11 0 0 67 22 36
2014 PC 27 44 9 18 2 0 0 71 20 87
2014 PC-02 21 50 10 16 3 0 0 71 19 38
2014 PC-03 32 36 8 21 2 0 0 68 23 46
2011 PC 20 44 13 14 7 1 1 65 21 168
2011 PC-02 17 45 15 15 6 1 2 64 21 89
2011 PC-03 18 45 13 12 12 0 0 63 23 60

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 46 32 7 8 5 2 0 80 13 107
2017 PC-02 43 38 2 13 4 0 0 81 17 46
2017 PC-03 40 38 5 8 8 0 0 78 16 36
2014 PC 44 30 16 7 2 0 1 75 9 87
2014 PC-02 37 37 10 11 5 0 0 73 16 38
2014 PC-03 51 23 19 4 0 0 2 76 4 46
2011 PC 34 37 11 11 4 2 1 73 15 168
2011 PC-02 29 42 8 12 3 3 2 75 17 89
2011 PC-03 33 32 17 12 5 2 0 66 17 60

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 35 38 7 13 5 0 1 74 18 107
2017 PC-02 34 43 4 9 9 0 2 78 17 46
2017 PC-03 31 44 3 19 3 0 0 75 22 36
2014 PC 35 42 9 10 4 0 0 77 14 86
2014 PC-02 27 51 8 8 6 0 0 78 14 37
2014 PC-03 42 34 11 11 2 0 0 77 13 46
2011 PC 24 43 13 13 5 2 1 69 18 168
2011 PC-02 21 42 15 12 6 3 1 66 19 89
2011 PC-03 23 50 8 13 5 0 0 73 18 60

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 80 9 4 2 2 0 2 91 5 107
2017 PC-02 85 6 4 0 2 0 2 93 2 46
2017 PC-03 73 19 3 3 0 0 3 94 3 36
2014 PC 78 7 2 4 4 0 4 88 9 87
2014 PC-02 92 3 0 0 3 0 3 97 3 38
2014 PC-03 66 8 4 8 6 0 6 80 16 46
2011 PC 76 8 5 2 2 1 5 90 4 168
2011 PC-02 73 10 6 2 1 0 8 90 4 89
2011 PC-03 73 8 7 2 5 2 3 86 7 60

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 45 34 4 8 5 1 3 83 13 107
2017 PC-02 47 34 4 6 4 0 4 85 11 46
2017 PC-03 50 27 0 15 5 3 0 79 21 36
2014 PC 49 37 6 2 2 0 3 90 5 87
2014 PC-02 50 37 5 5 3 0 0 87 8 38
2014 PC-03 51 36 4 0 2 0 7 93 2 46
2011 PC 43 35 7 8 5 2 1 80 13 168
2011 PC-02 40 39 9 4 3 2 1 83 8 89
2011 PC-03 40 35 5 13 7 0 0 75 20 60

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 53 30 4 7 4 2 0 85 11 107
2017 PC-02 62 26 0 6 6 0 0 87 13 46
2017 PC-03 45 33 8 5 5 3 0 80 11 36

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 57 24 11 4 3 0 0 82 8 106
2017 PC-02 62 21 6 6 4 0 0 83 10 46
2017 PC-03 52 28 11 3 6 0 0 80 8 35

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 45 33 13 2 8 0 0 78 9 107
2017 PC-02 47 30 13 4 6 0 0 77 11 46
2017 PC-03 37 33 16 0 14 0 0 70 14 36
2014 PC 40 36 10 9 4 0 0 76 14 87
2014 PC-02 42 37 5 11 5 0 0 79 16 38
2014 PC-03 43 32 15 6 4 0 0 75 11 46
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 14 31 22 14 7 2 10 51 24 49
2017 PC-02 14 28 25 17 6 3 8 47 25 36
2017 PC-03 8 40 16 8 10 0 17 58 22 12
2014 PC 6 49 12 12 2 10 8 67 17 48
2014 PC-02 3 50 14 17 0 7 10 64 20 30
2014 PC-03 10 48 10 5 5 16 5 73 13 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 37 15 17 4 5 0 62 22 107
2017 PC-02 17 40 11 23 2 6 0 61 27 46
2017 PC-03 17 50 14 8 5 5 0 71 15 36
2014 PC 11 43 16 18 4 8 0 59 24 87
2014 PC-02 8 42 18 26 0 5 0 53 28 38
2014 PC-03 15 42 15 13 4 11 0 64 19 46
2011 PC 16 28 23 18 10 5 0 46 30 168
2011 PC-02 13 26 22 25 9 4 0 41 35 89
2011 PC-03 13 33 28 7 13 5 0 49 21 60

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 18 39 9 23 10 1 0 58 33 107
2017 PC-02 13 36 11 30 9 2 0 50 39 46
2017 PC-03 16 51 11 14 8 0 0 67 22 36
2014 PC 9 34 18 27 11 1 0 43 39 87
2014 PC-02 5 37 16 34 8 0 0 42 42 38
2014 PC-03 13 30 21 23 11 2 0 44 35 46
2011 PC 9 30 16 25 19 1 0 40 44 168
2011 PC-02 8 28 20 22 20 1 0 36 43 89
2011 PC-03 7 33 10 30 20 0 0 40 50 60

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 12 27 21 26 12 3 0 40 38 106
2017 PC-02 7 28 20 28 13 4 0 36 43 45
2017 PC-03 5 33 31 16 8 5 0 41 26 36
2014 PC 1 35 15 30 15 4 0 38 47 87
2014 PC-02 0 34 13 34 13 5 0 36 50 38
2014 PC-03 2 34 17 30 13 4 0 38 44 46
2011 PC 3 24 15 30 23 4 1 29 55 168
2011 PC-02 3 27 17 29 20 3 0 31 51 89
2011 PC-03 2 20 13 35 27 3 0 22 64 60

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 13 35 20 16 13 3 0 49 30 107
2017 PC-02 9 32 26 28 2 4 0 42 31 46
2017 PC-03 8 47 25 3 14 3 0 57 17 36
2014 PC 6 30 24 17 13 10 0 40 34 87
2014 PC-02 5 39 16 18 10 10 0 50 32 38
2014 PC-03 6 21 32 17 13 11 0 31 33 46
2011 PC 7 27 20 20 12 14 0 39 37 168
2011 PC-02 6 29 22 19 13 10 0 39 36 89
2011 PC-03 5 23 18 25 10 18 0 35 43 60

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 14 30 17 24 11 5 0 46 36 107
2017 PC-02 10 36 17 23 6 6 0 50 32 46
2017 PC-03 9 36 22 22 11 0 0 45 33 36
2014 PC 3 39 19 25 10 3 0 44 36 87
2014 PC-02 3 37 29 24 6 3 0 40 30 38
2014 PC-03 4 40 13 28 11 4 0 47 40 46
2011 PC 5 29 15 31 18 1 0 34 50 168
2011 PC-02 4 29 19 31 15 1 0 34 47 89
2011 PC-03 5 25 12 35 23 0 0 30 58 60
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 33 41 12 11 2 0 0 74 13 107
2017 PC-02 23 51 11 13 2 0 0 74 15 46
2017 PC-03 31 44 14 11 0 0 0 75 11 36
2014 PC 22 52 15 7 3 1 0 75 10 87
2014 PC-02 26 53 13 8 0 0 0 79 8 38
2014 PC-03 21 55 13 4 4 2 0 78 9 46
2011 PC 35 39 11 13 2 0 0 74 15 168
2011 PC-02 27 44 15 15 0 0 0 71 15 89
2011 PC-03 38 35 8 13 5 0 0 73 18 60

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 46 40 7 8 0 0 0 86 8 107
2017 PC-02 45 47 4 4 0 0 0 91 4 46
2017 PC-03 47 42 5 6 0 0 0 88 6 36
2014 PC 45 46 3 2 1 2 0 93 3 87
2014 PC-02 45 50 6 0 0 0 0 94 0 38
2014 PC-03 49 42 2 4 0 2 0 93 4 46
2011 PC 39 45 10 4 1 1 0 85 5 168
2011 PC-02 29 49 13 6 1 1 0 80 7 89
2011 PC-03 47 42 8 3 0 0 0 88 3 60

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 26 45 11 10 3 3 2 75 13 107
2017 PC-02 26 53 11 6 0 2 2 82 7 46
2017 PC-03 19 44 11 14 9 0 3 65 23 36
2014 PC 30 45 9 10 3 2 0 77 14 87
2014 PC-02 29 50 8 10 3 0 0 79 13 38
2014 PC-03 34 40 11 8 4 2 0 76 13 46
2011 PC 24 41 14 13 4 3 2 68 18 168
2011 PC-02 21 45 15 10 4 2 2 69 15 89
2011 PC-03 27 37 12 18 3 3 0 66 22 60

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 19 36 22 12 7 3 2 57 20 107
2017 PC-02 19 43 21 9 4 4 0 65 13 46
2017 PC-03 14 42 22 11 6 0 5 59 18 36
2014 PC 16 35 31 9 6 3 0 52 15 87
2014 PC-02 10 42 29 11 5 3 0 54 16 38
2014 PC-03 19 32 32 6 6 4 0 53 13 46
2011 PC 13 35 26 18 7 2 1 49 25 168
2011 PC-02 8 34 24 24 7 3 1 44 32 89
2011 PC-03 13 40 27 13 7 0 0 53 20 60

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 7 30 20 16 14 11 2 43 35 107
2017 PC-02 2 38 19 23 8 9 0 44 35 46
2017 PC-03 5 34 28 5 14 11 3 45 22 36
2014 PC 8 33 22 22 10 3 1 42 34 87
2014 PC-02 5 34 21 24 11 3 3 42 36 38
2014 PC-03 11 30 25 21 8 4 0 42 31 46
2011 PC 16 26 15 24 12 7 1 45 39 168
2011 PC-02 16 22 15 27 12 6 2 41 43 89
2011 PC-03 13 30 17 20 12 8 0 47 35 60

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 53 27 7 5 0 2 6 87 6 107
2017 PC-02 60 30 2 4 0 2 2 93 5 46
2017 PC-03 44 31 11 11 0 0 3 77 11 36
2014 PC 62 17 3 9 2 1 6 84 12 87
2014 PC-02 79 10 0 3 0 0 8 97 3 38
2014 PC-03 51 19 6 15 4 0 4 73 20 46

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 70 19 3 2 1 3 2 94 3 106
2017 PC-02 68 21 0 4 2 4 0 93 7 46
2017 PC-03 65 27 3 0 0 3 3 97 0 35
2014 PC 70 19 2 2 1 1 4 94 4 87
2014 PC-02 82 8 0 5 0 0 5 94 6 38
2014 PC-03 60 30 4 0 2 0 4 93 2 46
2011 PC 70 18 8 2 1 0 1 89 3 168
2011 PC-02 66 22 9 0 1 0 1 90 1 89
2011 PC-03 70 15 8 3 2 0 2 86 5 60

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 15 32 16 21 10 6 1 50 33 107
2017 PC-02 9 45 15 21 9 2 0 54 30 46
2017 PC-03 19 33 16 19 9 0 3 54 29 36
2014 PC 12 30 18 27 10 1 1 44 38 87
2014 PC-02 8 34 18 29 5 3 3 44 36 38
2014 PC-03 17 25 19 23 15 0 0 42 38 46
2011 PC 18 35 14 18 13 1 1 54 31 168
2011 PC-02 16 37 18 16 13 0 0 53 29 89
2011 PC-03 20 30 12 23 13 2 0 51 37 60

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 15 39 15 16 11 2 2 56 29 107
2017 PC-02 15 43 17 17 9 0 0 58 26 46
2017 PC-03 11 47 8 11 17 3 3 61 30 36
2014 PC 11 36 21 16 11 3 1 49 28 87
2014 PC-02 10 52 13 16 6 3 0 65 22 38
2014 PC-03 13 25 25 17 15 2 2 40 33 46
2011 PC 11 29 13 21 21 4 1 43 44 168
2011 PC-02 10 33 13 19 20 4 0 45 41 89
2011 PC-03 12 23 17 25 20 2 2 36 47 60

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 15 47 17 14 4 3 0 64 18 107
2017 PC-02 11 58 13 15 2 2 0 70 17 46
2017 PC-03 11 53 27 5 3 0 0 64 8 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 44 11 5 5 4 0 79 10 107
2017 PC-02 34 45 15 2 4 0 0 79 6 46
2017 PC-03 22 62 5 8 0 3 0 86 8 36
2014 PC 26 54 8 7 0 6 0 84 7 87
2014 PC-02 29 45 13 5 0 8 0 80 6 38
2014 PC-03 23 62 4 9 0 2 0 87 9 46

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 52 9 5 2 1 0 83 8 107
2017 PC-02 24 55 13 9 0 0 0 79 9 46
2017 PC-03 36 56 3 6 0 0 0 92 6 36
2014 PC 24 59 10 4 2 1 0 83 7 87
2014 PC-02 31 48 16 3 3 0 0 79 5 38
2014 PC-03 19 66 6 6 0 2 0 87 7 46
2011 PC 24 52 13 7 3 1 0 77 10 168
2011 PC-02 15 63 15 6 2 0 0 78 8 89
2011 PC-03 32 38 15 8 3 3 0 72 12 60

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 37 45 6 5 5 1 0 83 10 107
2017 PC-02 36 51 4 4 4 0 0 87 9 46
2017 PC-03 33 49 3 8 4 3 0 85 12 36
2014 PC 29 44 16 8 3 0 0 73 11 87
2014 PC-02 32 39 16 13 0 0 0 71 13 38
2014 PC-03 30 47 15 4 4 0 0 77 8 46
2011 PC 30 40 17 9 5 0 0 70 14 168
2011 PC-02 24 40 19 12 4 0 0 64 17 89
2011 PC-03 33 42 15 7 3 0 0 75 10 60

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 40 36 16 5 3 0 0 75 8 107
2017 PC-02 45 36 13 4 2 0 0 81 6 46
2017 PC-03 47 31 11 11 0 0 0 78 11 36
2014 PC 33 31 15 18 2 1 0 65 20 87
2014 PC-02 24 34 21 21 0 0 0 58 21 38
2014 PC-03 38 32 11 15 4 0 0 70 19 46
2011 PC 36 40 12 7 5 0 0 76 12 168
2011 PC-02 35 39 17 7 2 0 0 74 9 89
2011 PC-03 37 38 8 10 7 0 0 75 17 60

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 37 17 9 5 0 0 69 14 107
2017 PC-02 40 34 11 11 4 0 0 74 15 46
2017 PC-03 28 47 11 12 3 0 0 75 15 36
2014 PC 22 34 18 22 3 0 0 56 26 87
2014 PC-02 16 29 27 26 3 0 0 45 29 38
2014 PC-03 30 36 13 17 4 0 0 66 21 46
2011 PC 27 35 18 12 7 1 0 63 19 168
2011 PC-02 25 33 24 16 2 1 0 58 18 89
2011 PC-03 30 37 10 10 13 0 0 67 23 60

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 41 33 9 11 4 1 2 75 16 107
2017 PC-02 49 26 11 11 2 2 0 76 13 46
2017 PC-03 42 45 8 3 3 0 0 86 5 36
2014 PC 27 40 12 12 5 3 0 70 17 87
2014 PC-02 24 45 16 13 0 3 0 70 13 38
2014 PC-03 32 38 6 13 9 2 0 72 22 46
2011 PC 39 30 15 9 4 2 1 71 13 168
2011 PC-02 37 31 20 4 3 3 0 71 8 89
2011 PC-03 43 27 10 13 5 2 0 71 19 60
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PC 16 42 42 106
2017 PC-02 9 40 51 46
2017 PC-03 17 54 29 35
2014 PC 21 41 38 87
2014 PC-02 26 34 39 38
2014 PC-03 19 45 36 46
2011 PC 16 50 34 168
2011 PC-02 16 53 31 89
2011 PC-03 13 47 40 60

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 PC 26 5 14 15 35 5 16
2014 PC 10 42 10 27 9999 10 18
2014 PC-02 0 40 20 20 9999 20 10
2011 PC 31 15 15 15 9999 23 26
2011 PC-02 43 14 7 7 9999 29 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 18 82 107
2017 PC-02 19 81 46
2017 PC-03 14 86 36
2014 PC 12 88 87
2014 PC-02 21 79 38

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 PC 55 19
2014 PC 64 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PC 49 19
2014 PC 73 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PC 0 19
2014 PC 0 11

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 PC 0 19
2014 PC 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 PC 27 19
2014 PC 45 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 PC 45 19
2014 PC 45 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 PC 41 19
2014 PC 45 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 PC 27 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 PC 32 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 PC 55 19
2014 PC 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 PC 41 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 PC 0 19
2014 PC 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 PC 27 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 PC 32 19
2014 PC 45 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 PC 27 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PC 46 19
2014 PC 64 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 PC 23 19
2014 PC 73 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PC 0 17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 PC 0 17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 PC 0 17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 PC 36 17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 PC 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PC 51 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PC 66 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PC 0 17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 96 4 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 10 19 25 11 7 25 3 40 25 107
2017 PC-02 2 28 28 6 6 25 4 43 18 46
2017 PC-03 11 20 19 14 6 27 3 44 29 36
2014 PC 10 25 20 7 4 27 7 52 17 87
2014 PC-02 13 26 16 16 3 21 5 53 25 38
2014 PC-03 8 26 21 0 4 32 8 57 7 46

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 23 36 21 10 5 5 0 62 16 107
2017 PC-02 24 43 19 9 2 4 0 69 11 46
2017 PC-03 25 42 14 14 4 3 0 68 18 36
2014 PC 25 38 16 7 3 11 0 71 11 87
2014 PC-02 37 26 18 8 3 8 0 69 11 38
2014 PC-03 17 47 15 4 2 15 0 75 7 46
2011 PC 34 46 13 3 1 2 1 83 4 168
2011 PC-02 31 47 15 3 0 3 0 81 3 89
2011 PC-03 35 47 12 3 2 2 0 83 5 60
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 57 10 8 2 1 0 80 10 107
2017 PC-02 34 49 6 11 0 0 0 83 11 46
2017 PC-03 6 86 5 3 0 0 0 92 3 36
2014 PC 26 62 7 3 2 0 0 88 6 87
2014 PC-02 32 58 5 0 5 0 0 90 5 38
2014 PC-03 23 64 7 6 0 0 0 87 6 46
2011 PC 20 66 8 4 2 1 0 86 5 168
2011 PC-02 21 67 6 3 2 0 0 89 6 89
2011 PC-03 17 67 12 3 2 0 0 83 5 60

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 5 15 20 25 13 20 3 25 48 107
2017 PC-02 2 15 23 21 15 23 0 22 47 46
2017 PC-03 0 14 25 28 11 19 3 18 49 36
2014 PC 1 18 20 28 11 19 2 24 50 87
2014 PC-02 0 13 21 34 5 21 5 18 54 38
2014 PC-03 2 19 21 25 13 19 0 26 47 46
2011 PC 2 30 32 9 9 17 2 39 22 168
2011 PC-02 3 33 28 9 12 11 3 42 25 89
2011 PC-03 2 25 40 8 3 22 0 34 15 60

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 39 34 13 4 1 9 0 80 6 107
2017 PC-02 41 34 10 4 2 9 0 82 7 46
2017 PC-03 31 47 14 5 0 3 0 80 6 36
2014 PC 33 49 3 6 1 8 0 89 7 87
2014 PC-02 39 45 3 11 0 3 0 86 11 38
2014 PC-03 30 51 4 2 2 11 0 90 5 46
2011 PC 35 40 10 4 2 10 0 83 6 168
2011 PC-02 34 43 10 2 2 9 0 84 5 89
2011 PC-03 35 40 10 5 2 8 0 82 7 60

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 25 30 18 11 3 13 1 63 16 107
2017 PC-02 19 36 17 11 2 13 2 65 15 46
2017 PC-03 22 40 16 11 0 11 0 69 12 36
2014 PC 22 47 14 7 1 10 0 76 9 86
2014 PC-02 16 47 13 8 0 16 0 75 9 38
2014 PC-03 28 45 15 6 2 4 0 76 9 46
2011 PC 23 38 15 10 2 11 1 69 13 168
2011 PC-02 20 36 19 12 2 9 1 63 16 89
2011 PC-03 30 43 10 3 2 12 0 83 6 60
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 13 87 106
2017 PC-02 11 89 46
2014 PC 9 91 87

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 PC 73 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PC 48 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 PC 80 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PC 34 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 PC 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 PC 53 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PC 37 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PC 63 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PC 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 93 7 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 9 22 21 6 6 35 3 49 18 107
2017 PC-02 4 23 28 0 4 36 4 46 7 46
2017 PC-03 5 31 22 5 3 30 3 55 12 36
2014 PC 9 22 17 7 3 36 6 54 17 87
2014 PC-02 10 24 16 5 3 34 8 59 14 38
2014 PC-03 8 19 19 9 2 38 4 48 19 46

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 25 47 11 5 6 8 0 77 11 107
2017 PC-02 28 55 9 2 2 4 0 87 4 46
2017 PC-03 22 48 11 5 3 11 0 78 9 36
2014 PC 27 43 12 7 1 10 0 77 9 87
2014 PC-02 31 40 16 3 0 10 0 79 3 38
2014 PC-03 25 42 8 11 2 11 0 76 14 46
2011 PC 38 40 13 6 1 3 0 80 7 168
2011 PC-02 30 47 15 4 0 3 0 80 5 89
2011 PC-03 40 33 13 8 2 3 0 76 10 60
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 14 19 18 23 26 0 0 33 49 107
2017 PC-02 11 17 30 17 26 0 0 28 43 46
2017 PC-03 14 25 11 22 29 0 0 38 51 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 17 13 33 22 15 0 0 30 37 107
2017 PC-02 6 9 36 30 19 0 0 15 49 46
2017 PC-03 8 22 39 19 12 0 0 30 31 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 25 27 25 15 7 0 2 53 22 107
2017 PC-02 19 34 25 15 6 0 0 53 21 46
2017 PC-03 14 28 30 22 6 0 0 42 28 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 17 11 31 23 18 1 0 28 41 107
2017 PC-02 9 15 28 26 23 0 0 23 49 46
2017 PC-03 6 14 36 27 15 3 0 20 43 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 31 32 25 8 4 1 0 63 12 107
2017 PC-02 21 36 28 9 4 2 0 58 13 46
2017 PC-03 22 33 22 16 6 0 0 55 23 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 22 26 34 13 5 0 0 48 18 106
2017 PC-02 19 34 32 11 4 0 0 53 15 46
2017 PC-03 6 20 48 23 4 0 0 25 26 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 17 40 24 13 5 0 1 58 18 107
2017 PC-02 17 47 19 11 4 0 2 65 15 46
2017 PC-03 11 34 38 14 3 0 0 45 16 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 18 32 24 17 8 0 1 51 25 107
2017 PC-02 6 36 32 19 4 0 2 43 24 46
2017 PC-03 11 37 22 19 11 0 0 48 30 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 21 32 28 12 6 0 1 54 18 107
2017 PC-02 15 34 32 13 4 0 2 50 17 46
2017 PC-03 19 28 34 14 5 0 0 47 19 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 28 36 13 15 7 0 2 65 22 107
2017 PC-02 25 36 11 15 9 0 4 65 24 46
2017 PC-03 14 41 20 20 5 0 0 55 25 36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 46 36 7 8 2 0 0 83 10 107
2017 PC-02 47 45 2 4 2 0 0 91 6 46
2017 PC-03 55 22 11 9 3 0 0 77 12 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 72 17 6 2 3 0 0 89 5 107
2017 PC-02 77 15 4 4 0 0 0 91 4 46
2017 PC-03 74 17 5 0 4 0 0 91 4 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 51 41 4 3 1 0 0 91 4 107
2017 PC-02 36 53 4 6 0 0 0 89 6 46
2017 PC-03 66 28 0 3 4 0 0 94 6 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 64 22 8 3 3 0 0 86 6 105
2017 PC-02 60 26 6 6 2 0 0 85 9 46
2017 PC-03 59 19 16 3 3 0 0 78 5 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 58 19 5 4 2 0 12 88 7 107
2017 PC-02 45 26 11 9 2 0 8 77 12 46
2017 PC-03 63 14 0 3 4 0 16 92 8 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 61 27 10 2 0 0 0 88 2 107
2017 PC-02 70 19 9 2 0 0 0 89 2 46
2017 PC-03 50 42 8 0 0 0 0 92 0 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 51 15 15 12 6 0 1 67 18 107
2017 PC-02 57 11 11 15 4 0 2 69 20 46
2017 PC-03 59 22 16 3 0 0 0 81 3 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 47 39 8 6 0 0 0 86 6 107
2017 PC-02 49 42 6 2 0 0 0 91 2 46
2017 PC-03 39 44 11 5 0 0 0 84 5 36

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 5 33 42 14 7 0 0 38 21 107
2017 PC-02 0 28 49 13 11 0 0 28 23 46
2017 PC-03 0 27 50 16 6 0 0 27 23 36

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 8 22 42 21 6 0 2 28 30 106
2017 PC-02 7 22 52 17 2 0 0 20 28 45
2017 PC-03 9 25 41 22 3 0 0 25 34 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 16 45 17 9 11 2 0 63 20 107
2017 PC-02 6 58 23 4 9 0 0 64 13 46
2017 PC-03 19 51 14 11 6 0 0 70 17 36

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 14 46 12 13 11 3 0 62 25 107
2017 PC-02 13 55 11 11 9 2 0 70 20 46
2017 PC-03 11 44 14 19 12 0 0 55 31 36
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 12 88 107
2014 PC 12 88 87
2014 PC-03 13 87 46

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 74 26 12
2014 PC 73 27 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 18 21 19 18 20 3 1 19 81 107
2017 PC-02 15 26 21 24 11 2 2 16 84 46
2017 PC-03 25 8 30 17 11 8 0 27 73 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PC 24 82
2017 PC-02 18 37
2017 PC-03 8 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PC 29 82
2017 PC-02 26 37
2017 PC-03 33 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PC 20 82
2017 PC-02 26 37
2017 PC-03 12 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PC 61 82
2017 PC-02 76 37
2017 PC-03 50 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PC 7 82
2017 PC-02 3 37
2017 PC-03 12 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PC 46 82
2017 PC-02 47 37
2017 PC-03 39 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PC 5 41 17 9 7 21 80
2017 PC-02 5 27 24 16 5 22 36
2017 PC-03 4 42 16 0 17 21 24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 10 19 10 29 24 0 8 32 57 82
2017 PC-02 5 31 8 26 21 0 8 40 51 37
2017 PC-03 4 17 8 33 34 0 4 22 70 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 2 10 6 21 52 2 6 13 80 82
2017 PC-02 0 11 8 13 55 3 11 12 79 37
2017 PC-03 0 12 8 25 47 4 4 13 78 24
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