2017 Public Service Employee Survey Results for Parks Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	45	3	7	2	88	9	1499
2017	3 to 10 years in current department or agency	27	53	5	11	3	81	15	1304
2017	11 to 20 years in current department or agency	25	54	5	12	4	79	16	740
2017	More than 20 years in current department or agency	28	50	7	10	5	79	15	469
2014	Less than 3 years in current department or agency	37	48	4	9	2	85	11	835
2014	3 to 10 years in current department or agency	26	54	5	11	4	80	15	1279
2014	11 to 20 years in current department or agency	23	54	5	12	5	78	17	695
2014	More than 20 years in current department or agency	26	48	4	16	6	74	22	508

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	14	2	2	0	1	1	97	2	1499
2017	3 to 10 years in current department or agency	70	21	3	3	1	0	1	92	5	1303
2017	11 to 20 years in current department or agency	63	24	7	4	1	0	1	88	5	738
2017	More than 20 years in current department or agency	60	28	6	3	1	1	1	90	4	469
2014	Less than 3 years in current department or agency	80	14	2	2	1	0	1	95	2	837
2014	3 to 10 years in current department or agency	69	23	3	2	1	0	1	93	3	1280
2014	11 to 20 years in current department or agency	65	22	6	3	1	1	1	89	4	694
2014	More than 20 years in current department or agency	59	27	6	3	2	1	2	89	5	508

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	14	3	3	1	1	93	4	1497
2017	3 to 10 years in current department or agency	70	17	4	5	2	2	89	7	1306
2017	11 to 20 years in current department or agency	62	23	5	5	3	2	87	8	739
2017	More than 20 years in current department or agency	65	23	5	4	2	1	89	5	468
2014	Less than 3 years in current department or agency	77	15	2	2	2	2	94	4	838
2014	3 to 10 years in current department or agency	67	18	5	6	2	3	87	8	1278
2014	11 to 20 years in current department or agency	63	23	6	4	3	1	87	7	695
2014	More than 20 years in current department or agency	63	23	6	3	2	4	89	5	508

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	31	5	8	3	0	0	84	11	1497
2017	3 to 10 years in current department or agency	35	38	7	13	7	0	0	73	20	1304
2017	11 to 20 years in current department or agency	30	38	7	16	7	0	0	69	24	740
2017	More than 20 years in current department or agency	37	41	4	11	6	0	0	78	18	467
2014	Less than 3 years in current department or agency	55	29	5	8	3	0	0	84	11	836
2014	3 to 10 years in current department or agency	38	36	7	14	5	0	0	74	19	1280
2014	11 to 20 years in current department or agency	34	36	7	15	6	0	0	71	22	695
2014	More than 20 years in current department or agency	38	34	8	12	7	1	1	73	19	508

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	38	10	11	4	75	16	1499
2017	3 to 10 years in current department or agency	22	40	10	19	9	62	28	1305
2017	11 to 20 years in current department or agency	19	39	14	20	7	58	28	739
2017	More than 20 years in current department or agency	23	42	14	13	8	65	21	467
2014	Less than 3 years in current department or agency	30	40	9	16	5	70	21	836
2014	3 to 10 years in current department or agency	20	40	13	19	7	61	26	1280
2014	11 to 20 years in current department or agency	15	41	14	21	9	56	30	695
2014	More than 20 years in current department or agency	19	39	12	20	10	58	30	507

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	34	7	5	2	86	7	1497
2017	3 to 10 years in current department or agency	51	34	9	4	2	85	7	1305
2017	11 to 20 years in current department or agency	48	36	7	5	3	85	8	737
2017	More than 20 years in current department or agency	50	37	6	5	2	87	7	468
2014	Less than 3 years in current department or agency	50	37	7	3	2	87	6	838
2014	3 to 10 years in current department or agency	51	35	7	5	2	86	7	1280
2014	11 to 20 years in current department or agency	49	35	9	4	2	85	6	694
2014	More than 20 years in current department or agency	49	36	6	5	3	86	8	508

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	33	6	4	1	89	5	1495
2017	3 to 10 years in current department or agency	53	34	6	5	2	87	7	1305
2017	11 to 20 years in current department or agency	52	34	6	5	3	86	8	737
2017	More than 20 years in current department or agency	53	37	4	4	2	89	6	468
2014	Less than 3 years in current department or agency	55	32	7	5	1	87	6	838
2014	3 to 10 years in current department or agency	53	33	7	5	1	86	7	1278
2014	11 to 20 years in current department or agency	53	37	4	4	1	90	6	695
2014	More than 20 years in current department or agency	53	33	6	5	3	87	8	508

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	5	5	2	88	7	1494
2017	3 to 10 years in current department or agency	43	38	7	8	4	81	12	1304
2017	11 to 20 years in current department or agency	41	40	8	7	3	82	10	734
2017	More than 20 years in current department or agency	42	43	6	7	2	85	9	464
2014	Less than 3 years in current department or agency	54	35	5	5	1	89	6	837
2014	3 to 10 years in current department or agency	41	42	6	7	3	83	11	1280
2014	11 to 20 years in current department or agency	40	40	9	8	3	80	11	695
2014	More than 20 years in current department or agency	40	41	7	10	3	80	12	508

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	29	11	6	2	1	1	81	8	1495
2017	3 to 10 years in current department or agency	37	34	10	11	7	0	1	72	18	1304
2017	11 to 20 years in current department or agency	31	37	12	13	7	0	0	68	21	737
2017	More than 20 years in current department or agency	35	37	11	9	7	0	0	73	16	468
2014	Less than 3 years in current department or agency	43	31	11	8	2	1	4	77	11	838
2014	3 to 10 years in current department or agency	38	33	12	10	5	0	1	72	15	1279
2014	11 to 20 years in current department or agency	32	36	12	12	7	1	1	69	19	695
2014	More than 20 years in current department or agency	32	35	13	12	7	0	1	67	19	508

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	25	11	10	6	2	9	70	18	1496
2017	3 to 10 years in current department or agency	35	28	9	11	12	1	4	66	24	1304
2017	11 to 20 years in current department or agency	32	27	12	12	12	0	4	62	25	737
2017	More than 20 years in current department or agency	33	29	13	12	10	0	2	64	23	468
2014	Less than 3 years in current department or agency	40	26	9	12	5	2	6	72	18	838
2014	3 to 10 years in current department or agency	36	28	9	13	10	0	3	66	24	1279
2014	11 to 20 years in current department or agency	30	32	9	11	13	1	4	65	26	695
2014	More than 20 years in current department or agency	28	30	7	19	12	0	4	61	32	508

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	7	5	3	86	7	1495
2017	3 to 10 years in current department or agency	39	44	8	7	3	82	10	1306
2017	11 to 20 years in current department or agency	36	44	10	6	4	81	10	738
2017	More than 20 years in current department or agency	38	46	6	8	3	84	10	469
2014	Less than 3 years in current department or agency	47	39	9	3	1	86	5	837
2014	3 to 10 years in current department or agency	38	44	8	7	3	82	9	1280
2014	11 to 20 years in current department or agency	35	46	8	7	4	81	11	694
2014	More than 20 years in current department or agency	33	47	8	9	3	80	12	508

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	11	8	4	76	13	1494
2017	3 to 10 years in current department or agency	24	38	15	13	9	62	23	1304
2017	11 to 20 years in current department or agency	19	39	14	17	11	58	28	738
2017	More than 20 years in current department or agency	20	42	13	17	8	62	25	469
2014	Less than 3 years in current department or agency	37	38	10	10	4	75	15	837
2014	3 to 10 years in current department or agency	25	36	14	17	7	61	25	1280
2014	11 to 20 years in current department or agency	18	40	15	17	9	59	26	695
2014	More than 20 years in current department or agency	16	37	16	18	13	53	31	507

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	43	9	8	4	79	12	1493
2017	3 to 10 years in current department or agency	27	41	12	14	6	68	20	1304
2017	11 to 20 years in current department or agency	24	45	12	13	6	69	19	738
2017	More than 20 years in current department or agency	26	45	12	12	5	71	17	469

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	37	7	3	3	0	87	6	1489
2017	3 to 10 years in current department or agency	40	39	11	7	3	0	79	10	1306
2017	11 to 20 years in current department or agency	37	43	10	7	3	1	80	10	738
2017	More than 20 years in current department or agency	39	41	9	6	3	1	81	9	468
2014	Less than 3 years in current department or agency	48	35	11	4	1	1	84	5	836
2014	3 to 10 years in current department or agency	40	40	10	7	2	2	81	9	1276
2014	11 to 20 years in current department or agency	40	40	11	5	3	1	80	8	694
2014	More than 20 years in current department or agency	38	40	11	6	3	1	79	10	507

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	35	11	6	4	0	79	10	1493
2017	3 to 10 years in current department or agency	26	38	13	12	9	1	65	21	1304
2017	11 to 20 years in current department or agency	23	37	16	14	10	0	60	24	739
2017	More than 20 years in current department or agency	25	38	13	14	10	0	63	24	468

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	31	7	2	1	89	3	1495
2017	3 to 10 years in current department or agency	56	34	6	2	1	90	3	1301
2017	11 to 20 years in current department or agency	60	31	6	3	1	91	4	736
2017	More than 20 years in current department or agency	63	28	5	2	1	91	3	468
2014	Less than 3 years in current department or agency	68	25	5	1	0	94	2	836
2014	3 to 10 years in current department or agency	66	27	5	1	1	93	2	1277
2014	11 to 20 years in current department or agency	64	29	4	2	0	93	3	695
2014	More than 20 years in current department or agency	68	26	4	2	0	94	2	508

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	39	11	9	3	0	77	13	1493
2017	3 to 10 years in current department or agency	26	42	9	14	8	0	69	22	1300
2017	11 to 20 years in current department or agency	22	47	9	15	7	0	70	21	736
2017	More than 20 years in current department or agency	27	42	10	15	6	0	69	21	469
2014	Less than 3 years in current department or agency	30	42	13	9	5	1	73	14	836
2014	3 to 10 years in current department or agency	23	41	12	15	8	0	65	23	1278
2014	11 to 20 years in current department or agency	18	45	13	14	9	0	63	23	695
2014	More than 20 years in current department or agency	18	47	10	14	11	0	65	25	508

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	32	11	7	3	0	78	11	1494
2017	3 to 10 years in current department or agency	33	37	13	12	6	0	69	18	1299
2017	11 to 20 years in current department or agency	27	42	14	11	5	0	69	16	736
2017	More than 20 years in current department or agency	32	38	13	9	7	1	70	17	468
2014	Less than 3 years in current department or agency	40	36	13	9	3	0	76	12	838
2014	3 to 10 years in current department or agency	32	38	12	12	6	0	70	18	1279
2014	11 to 20 years in current department or agency	28	40	13	11	7	0	69	18	695
2014	More than 20 years in current department or agency	26	40	13	13	7	0	66	20	507

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	37	10	6	3	0	82	8	1494
2017	3 to 10 years in current department or agency	30	41	12	12	5	0	71	16	1299
2017	11 to 20 years in current department or agency	23	42	17	13	5	0	66	17	736
2017	More than 20 years in current department or agency	30	42	10	11	7	1	72	18	469
2014	Less than 3 years in current department or agency	41	40	12	5	2	0	81	6	836
2014	3 to 10 years in current department or agency	29	41	13	11	4	1	70	16	1280
2014	11 to 20 years in current department or agency	24	42	17	11	6	0	66	17	694
2014	More than 20 years in current department or agency	26	38	15	12	8	0	64	20	508

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	33	6	3	2	89	5	1494
2017	3 to 10 years in current department or agency	48	36	7	6	1	85	8	1299
2017	11 to 20 years in current department or agency	42	42	8	5	2	85	7	733
2017	More than 20 years in current department or agency	48	39	7	4	2	87	6	468
2014	Less than 3 years in current department or agency	58	32	6	3	1	90	4	836
2014	3 to 10 years in current department or agency	48	39	8	3	1	87	5	1278
2014	11 to 20 years in current department or agency	47	38	9	4	2	85	6	695
2014	More than 20 years in current department or agency	45	35	12	6	2	81	7	508

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	31	11	4	2	1	82	7	1498
2017	3 to 10 years in current department or agency	33	35	18	8	4	1	69	13	1305
2017	11 to 20 years in current department or agency	21	36	22	12	7	2	58	19	739
2017	More than 20 years in current department or agency	25	34	25	9	5	2	60	15	468
2014	Less than 3 years in current department or agency	51	30	13	5	1	0	81	6	838
2014	3 to 10 years in current department or agency	30	32	20	10	6	1	63	16	1278
2014	11 to 20 years in current department or agency	21	36	24	13	6	1	57	19	694
2014	More than 20 years in current department or agency	23	33	24	12	6	2	57	18	508

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	16	32	24	18	1	4	45	22	1491
2017	3 to 10 years in current department or agency	9	24	38	17	8	1	3	26	34	1297
2017	11 to 20 years in current department or agency	11	31	38	14	4	0	2	18	43	737
2017	More than 20 years in current department or agency	10	29	42	12	5	0	2	17	40	464
2014	Less than 3 years in current department or agency	6	19	28	26	15	2	3	44	26	836
2014	3 to 10 years in current department or agency	10	29	37	17	6	0	1	23	39	1274
2014	11 to 20 years in current department or agency	15	35	36	9	3	1	1	12	51	689
2014	More than 20 years in current department or agency	11	34	39	11	3	0	2	14	46	506

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	13	21	22	30	4	4	57	20	1490
2017	3 to 10 years in current department or agency	11	20	31	20	13	2	3	35	33	1291
2017	11 to 20 years in current department or agency	11	27	33	18	8	1	2	27	39	736
2017	More than 20 years in current department or agency	11	19	35	22	9	3	2	32	31	463
2014	Less than 3 years in current department or agency	6	15	24	23	25	4	3	52	23	836
2014	3 to 10 years in current department or agency	13	22	34	18	9	2	2	28	37	1274
2014	11 to 20 years in current department or agency	16	30	32	14	6	1	1	20	47	691
2014	More than 20 years in current department or agency	15	32	31	14	5	0	2	19	48	507

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	18	25	18	18	5	5	41	31	1490
2017	3 to 10 years in current department or agency	16	26	29	13	8	2	5	23	46	1295
2017	11 to 20 years in current department or agency	20	31	30	12	3	1	3	16	53	734
2017	More than 20 years in current department or agency	15	28	33	14	5	1	2	21	45	465
2014	Less than 3 years in current department or agency	11	19	27	19	15	5	5	37	33	835
2014	3 to 10 years in current department or agency	20	26	29	14	7	2	2	22	48	1273
2014	11 to 20 years in current department or agency	23	33	28	10	4	1	1	14	57	693
2014	More than 20 years in current department or agency	21	30	31	11	2	1	3	14	54	505

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	6	17	31	35	2	7	72	9	1487
2017	3 to 10 years in current department or agency	5	10	27	31	19	1	6	54	16	1288
2017	11 to 20 years in current department or agency	9	18	37	27	7	1	3	35	27	728
2017	More than 20 years in current department or agency	6	15	40	27	8	1	3	36	22	462
2014	Less than 3 years in current department or agency	2	4	15	33	39	2	5	77	6	834
2014	3 to 10 years in current department or agency	6	13	32	31	14	1	3	47	19	1271
2014	11 to 20 years in current department or agency	7	19	37	28	6	2	2	35	27	689
2014	More than 20 years in current department or agency	7	20	41	22	4	1	4	28	28	503

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	21	25	28	4	6	59	18	1489
2017	3 to 10 years in current department or agency	16	23	27	18	12	1	4	31	40	1297
2017	11 to 20 years in current department or agency	25	30	29	9	5	1	1	14	56	736
2017	More than 20 years in current department or agency	19	30	31	13	4	0	2	18	51	463
2014	Less than 3 years in current department or agency	10	15	24	20	25	3	4	48	27	836
2014	3 to 10 years in current department or agency	25	28	25	10	8	1	2	19	55	1275
2014	11 to 20 years in current department or agency	32	35	24	6	1	0	1	8	68	693
2014	More than 20 years in current department or agency	31	33	27	6	2	0	1	8	65	507

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	10	18	20	30	8	9	60	18	1488
2017	3 to 10 years in current department or agency	12	18	27	22	15	1	4	40	32	1295
2017	11 to 20 years in current department or agency	13	21	31	21	9	2	3	32	36	737
2017	More than 20 years in current department or agency	9	20	31	26	10	1	3	37	30	466
2014	Less than 3 years in current department or agency	5	12	19	22	27	7	8	58	20	836
2014	3 to 10 years in current department or agency	12	20	30	21	12	2	4	35	34	1274
2014	11 to 20 years in current department or agency	14	24	31	21	8	1	2	30	39	691
2014	More than 20 years in current department or agency	12	22	30	22	9	1	4	33	36	504

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	26	17	23	6	6	45	26	1490
2017	3 to 10 years in current department or agency	14	24	30	15	10	3	6	27	41	1297
2017	11 to 20 years in current department or agency	17	27	34	11	5	2	4	17	46	736
2017	More than 20 years in current department or agency	16	26	34	13	5	2	4	19	44	466
2014	Less than 3 years in current department or agency	8	15	29	17	20	6	5	42	26	835
2014	3 to 10 years in current department or agency	16	25	31	14	8	2	4	23	44	1275
2014	11 to 20 years in current department or agency	18	29	35	11	3	1	2	15	49	691
2014	More than 20 years in current department or agency	20	28	34	9	3	2	3	13	51	506

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	11	4	2	2	1	6	91	5	1496
2017	3 to 10 years in current department or agency	70	11	6	3	3	0	7	88	6	1307
2017	11 to 20 years in current department or agency	68	15	5	3	3	0	5	88	6	739
2017	More than 20 years in current department or agency	66	18	6	3	3	0	3	87	6	467
2014	Less than 3 years in current department or agency	73	9	4	4	1	2	7	90	6	839
2014	3 to 10 years in current department or agency	74	11	4	4	3	0	4	89	7	1281
2014	11 to 20 years in current department or agency	74	11	5	3	3	0	4	88	7	695
2014	More than 20 years in current department or agency	66	15	8	3	2	0	5	87	5	510

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	30	14	10	5	6	5	66	18	1498
2017	3 to 10 years in current department or agency	18	31	16	16	13	3	2	52	31	1304
2017	11 to 20 years in current department or agency	17	36	15	15	13	3	2	55	29	740
2017	More than 20 years in current department or agency	17	36	16	15	13	2	1	55	28	465
2014	Less than 3 years in current department or agency	33	28	15	10	4	5	6	68	15	841
2014	3 to 10 years in current department or agency	24	33	15	13	9	3	3	61	23	1281
2014	11 to 20 years in current department or agency	22	38	16	14	8	2	1	61	23	695
2014	More than 20 years in current department or agency	22	37	15	14	8	3	2	62	23	509

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	30	8	9	4	0	78	14	1497
2017	3 to 10 years in current department or agency	33	34	10	12	10	0	68	22	1302
2017	11 to 20 years in current department or agency	31	35	11	13	10	1	66	23	738
2017	More than 20 years in current department or agency	30	36	11	13	10	0	65	23	466
2014	Less than 3 years in current department or agency	45	30	9	10	6	1	75	16	840
2014	3 to 10 years in current department or agency	37	31	10	12	8	1	69	21	1281
2014	11 to 20 years in current department or agency	35	35	10	11	8	1	71	20	695
2014	More than 20 years in current department or agency	34	34	10	13	8	1	69	21	509

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	36	7	9	4	1	1	79	14	1498
2017	3 to 10 years in current department or agency	25	37	12	18	8	0	0	62	26	1307
2017	11 to 20 years in current department or agency	20	39	13	17	9	1	0	60	26	738
2017	More than 20 years in current department or agency	20	44	11	17	8	0	0	64	25	467
2014	Less than 3 years in current department or agency	36	39	8	11	5	1	0	76	16	841
2014	3 to 10 years in current department or agency	27	38	10	17	7	1	0	66	24	1279
2014	11 to 20 years in current department or agency	22	43	11	17	6	1	0	65	23	693
2014	More than 20 years in current department or agency	23	40	14	16	6	1	1	64	23	509

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	27	9	8	4	13	2	75	14	1498
2017	3 to 10 years in current department or agency	22	33	12	15	12	5	1	58	29	1305
2017	11 to 20 years in current department or agency	20	32	13	18	13	3	1	54	32	739
2017	More than 20 years in current department or agency	23	34	15	15	9	4	1	59	25	468
2014	Less than 3 years in current department or agency	35	32	9	10	5	8	1	73	17	842
2014	3 to 10 years in current department or agency	26	30	13	17	10	4	0	58	28	1280
2014	11 to 20 years in current department or agency	24	31	14	18	9	2	1	57	29	694
2014	More than 20 years in current department or agency	25	32	14	14	12	2	1	59	27	510

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	23	17	16	8	18	3	48	30	1497
2017	3 to 10 years in current department or agency	8	21	15	25	21	9	1	33	50	1304
2017	11 to 20 years in current department or agency	7	23	19	24	17	7	2	33	46	739
2017	More than 20 years in current department or agency	8	24	19	25	15	8	1	35	44	466
2014	Less than 3 years in current department or agency	17	18	16	18	12	15	4	44	36	840
2014	3 to 10 years in current department or agency	10	24	19	21	17	8	2	37	42	1280
2014	11 to 20 years in current department or agency	10	23	20	26	15	6	1	35	44	695
2014	More than 20 years in current department or agency	8	27	20	25	13	6	1	37	41	510

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	36	6	6	2	85	9	1496
2017	3 to 10 years in current department or agency	31	45	9	11	4	76	15	1304
2017	11 to 20 years in current department or agency	33	43	9	10	4	76	15	737
2017	More than 20 years in current department or agency	30	43	10	11	6	73	17	468
2014	Less than 3 years in current department or agency	45	41	7	5	2	87	6	841
2014	3 to 10 years in current department or agency	36	41	10	9	3	77	13	1279
2014	11 to 20 years in current department or agency	34	45	9	8	3	80	11	694
2014	More than 20 years in current department or agency	28	46	12	11	4	73	15	509

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	33	9	9	5	1	1	77	14	1495
2017	3 to 10 years in current department or agency	34	33	11	11	10	0	0	68	21	1304
2017	11 to 20 years in current department or agency	30	36	12	13	7	1	1	68	20	738
2017	More than 20 years in current department or agency	30	39	13	9	9	0	0	70	18	469
2014	Less than 3 years in current department or agency	46	32	11	7	3	0	0	78	11	841
2014	3 to 10 years in current department or agency	37	34	11	11	7	0	0	72	18	1278
2014	11 to 20 years in current department or agency	33	35	12	11	8	1	1	69	19	694
2014	More than 20 years in current department or agency	28	38	16	10	7	1	0	67	17	510

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	28	7	5	3	1	0	85	8	1496
2017	3 to 10 years in current department or agency	44	30	10	8	8	1	0	74	16	1305
2017	11 to 20 years in current department or agency	39	34	12	8	6	1	1	73	15	739
2017	More than 20 years in current department or agency	38	38	11	6	5	1	1	77	11	469
2014	Less than 3 years in current department or agency	57	26	7	6	3	1	0	83	9	841
2014	3 to 10 years in current department or agency	47	27	11	8	5	1	0	75	13	1279
2014	11 to 20 years in current department or agency	40	36	9	9	6	1	1	76	15	694
2014	More than 20 years in current department or agency	36	35	13	9	5	1	0	72	15	510

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	30	8	7	3	0	1	82	10	1497
2017	3 to 10 years in current department or agency	39	33	9	11	8	0	0	72	19	1306
2017	11 to 20 years in current department or agency	38	34	10	10	7	0	0	73	17	738
2017	More than 20 years in current department or agency	33	39	10	11	7	0	1	72	18	469
2014	Less than 3 years in current department or agency	51	31	8	7	3	0	0	82	10	840
2014	3 to 10 years in current department or agency	41	33	11	10	5	0	0	74	15	1276
2014	11 to 20 years in current department or agency	37	36	9	9	7	0	1	74	16	694
2014	More than 20 years in current department or agency	34	35	12	11	6	1	0	70	18	509

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	8	2	1	2	1	2	94	3	1497
2017	3 to 10 years in current department or agency	79	10	3	2	3	0	3	92	5	1304
2017	11 to 20 years in current department or agency	80	10	3	2	2	0	3	93	4	739
2017	More than 20 years in current department or agency	78	12	3	1	2	0	4	94	2	467
2014	Less than 3 years in current department or agency	83	8	1	2	2	0	3	94	5	841
2014	3 to 10 years in current department or agency	81	8	3	2	3	0	3	92	5	1279
2014	11 to 20 years in current department or agency	78	11	3	1	2	0	4	93	4	694
2014	More than 20 years in current department or agency	72	13	6	2	2	0	5	89	4	509

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	21	5	4	4	3	8	85	9	1495
2017	3 to 10 years in current department or agency	46	24	9	6	6	2	8	77	13	1306
2017	11 to 20 years in current department or agency	43	28	9	6	5	3	5	77	13	738
2017	More than 20 years in current department or agency	46	29	11	5	3	2	5	80	8	465
2014	Less than 3 years in current department or agency	54	20	6	4	4	3	9	84	8	840
2014	3 to 10 years in current department or agency	46	27	9	4	4	3	7	81	9	1279
2014	11 to 20 years in current department or agency	47	25	10	6	4	2	6	78	11	695
2014	More than 20 years in current department or agency	42	29	14	4	3	3	6	77	7	509

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	24	6	4	3	0	1	86	8	1495
2017	3 to 10 years in current department or agency	52	26	8	7	7	1	0	78	14	1307
2017	11 to 20 years in current department or agency	45	31	9	8	6	1	1	77	14	737
2017	More than 20 years in current department or agency	46	36	8	4	5	0	0	82	10	465

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	21	6	3	3	1	88	6	1498
2017	3 to 10 years in current department or agency	55	25	10	4	5	1	81	9	1307
2017	11 to 20 years in current department or agency	51	26	12	5	5	1	78	10	738
2017	More than 20 years in current department or agency	46	34	10	3	5	2	81	8	465

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	25	7	6	4	0	82	10	1497
2017	3 to 10 years in current department or agency	46	28	10	8	9	0	74	16	1305
2017	11 to 20 years in current department or agency	43	29	11	10	7	0	73	17	737
2017	More than 20 years in current department or agency	42	33	10	7	6	1	76	14	467
2014	Less than 3 years in current department or agency	54	28	9	5	3	0	82	8	839
2014	3 to 10 years in current department or agency	46	30	10	8	6	0	76	14	1278
2014	11 to 20 years in current department or agency	43	33	9	8	6	1	76	15	695
2014	More than 20 years in current department or agency	37	36	12	8	6	0	74	14	509

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	18	5	4	3	9	69	11	227
2017	3 to 10 years in current department or agency	20	38	12	16	10	2	3	61	27	400
2017	11 to 20 years in current department or agency	17	34	22	16	4	1	6	55	22	296
2017	More than 20 years in current department or agency	26	42	16	8	5	0	2	70	14	219
2014	Less than 3 years in current department or agency	29	38	10	7	7	7	3	74	15	110
2014	3 to 10 years in current department or agency	23	38	14	13	5	2	4	65	19	410
2014	11 to 20 years in current department or agency	22	36	16	12	7	4	3	62	21	291
2014	More than 20 years in current department or agency	22	45	15	10	5	1	3	69	15	236

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	29	9	5	3	8	1	82	8	1497
2017	3 to 10 years in current department or agency	27	33	15	13	7	5	0	63	21	1307
2017	11 to 20 years in current department or agency	19	36	16	15	9	4	1	58	25	737
2017	More than 20 years in current department or agency	21	36	16	14	8	4	1	60	23	467
2014	Less than 3 years in current department or agency	42	33	7	7	4	6	1	81	12	839
2014	3 to 10 years in current department or agency	25	35	16	12	7	5	0	63	21	1279
2014	11 to 20 years in current department or agency	19	35	18	13	9	5	0	57	23	695
2014	More than 20 years in current department or agency	18	32	20	14	10	5	1	53	26	507

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	31	10	7	4	4	1	78	11	1495
2017	3 to 10 years in current department or agency	22	32	17	17	10	2	0	55	28	1306
2017	11 to 20 years in current department or agency	14	36	15	23	10	2	1	50	34	735
2017	More than 20 years in current department or agency	17	37	17	16	11	1	0	56	27	469
2014	Less than 3 years in current department or agency	40	31	13	7	6	4	0	74	13	837
2014	3 to 10 years in current department or agency	22	30	19	17	11	2	0	53	28	1280
2014	11 to 20 years in current department or agency	14	33	19	17	14	2	0	49	32	694
2014	More than 20 years in current department or agency	15	32	16	18	16	2	0	48	35	507

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	32	14	10	5	8	1	68	16	1495
2017	3 to 10 years in current department or agency	14	29	18	21	14	4	0	45	36	1301
2017	11 to 20 years in current department or agency	10	29	22	23	13	2	1	41	37	738
2017	More than 20 years in current department or agency	11	33	23	19	10	3	0	46	30	468
2014	Less than 3 years in current department or agency	24	38	13	12	6	6	1	67	19	836
2014	3 to 10 years in current department or agency	13	31	18	23	12	4	0	45	36	1280
2014	11 to 20 years in current department or agency	9	30	20	24	15	3	0	40	39	693
2014	More than 20 years in current department or agency	9	31	19	21	16	5	0	42	39	508

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	12	9	7	8	1	70	17	1497
2017	3 to 10 years in current department or agency	19	25	17	16	17	7	0	47	35	1305
2017	11 to 20 years in current department or agency	13	26	20	19	16	6	0	42	37	739
2017	More than 20 years in current department or agency	14	32	19	15	16	4	1	48	32	468
2014	Less than 3 years in current department or agency	29	28	14	13	8	7	0	62	23	836
2014	3 to 10 years in current department or agency	15	27	18	18	16	7	0	45	37	1277
2014	11 to 20 years in current department or agency	11	23	21	17	19	7	0	37	39	693
2014	More than 20 years in current department or agency	12	29	18	18	16	7	0	44	37	508

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	34	12	13	7	6	1	67	20	1495
2017	3 to 10 years in current department or agency	15	30	16	21	15	3	0	46	38	1305
2017	11 to 20 years in current department or agency	9	34	17	20	16	2	0	44	38	739
2017	More than 20 years in current department or agency	10	36	17	21	13	2	0	48	34	469
2014	Less than 3 years in current department or agency	24	36	14	14	7	5	0	64	22	835
2014	3 to 10 years in current department or agency	13	31	16	23	14	2	0	45	38	1279
2014	11 to 20 years in current department or agency	10	30	19	24	16	2	0	40	41	693
2014	More than 20 years in current department or agency	10	31	18	22	16	3	0	42	40	508

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	39	10	5	2	1	83	7	1497
2017	3 to 10 years in current department or agency	27	40	16	11	5	1	67	16	1302
2017	11 to 20 years in current department or agency	24	42	16	12	5	1	66	17	739
2017	More than 20 years in current department or agency	24	44	15	9	7	1	69	16	468
2014	Less than 3 years in current department or agency	37	40	11	8	2	2	80	9	837
2014	3 to 10 years in current department or agency	27	41	16	11	5	1	69	15	1278
2014	11 to 20 years in current department or agency	21	44	17	12	6	1	66	17	692
2014	More than 20 years in current department or agency	20	42	17	12	7	1	63	20	508

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	36	7	3	0	2	1	89	4	1493
2017	3 to 10 years in current department or agency	37	44	10	6	1	1	0	82	8	1299
2017	11 to 20 years in current department or agency	39	43	11	3	2	1	0	84	6	737
2017	More than 20 years in current department or agency	36	45	11	5	3	1	0	81	8	468
2014	Less than 3 years in current department or agency	46	40	9	3	0	2	0	88	3	838
2014	3 to 10 years in current department or agency	38	43	10	5	1	2	0	83	7	1276
2014	11 to 20 years in current department or agency	36	45	9	5	3	2	0	82	8	693
2014	More than 20 years in current department or agency	40	40	10	6	3	1	0	80	10	508

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	32	11	8	3	5	1	77	11	1495
2017	3 to 10 years in current department or agency	30	35	13	11	7	3	1	68	19	1299
2017	11 to 20 years in current department or agency	31	36	12	11	6	4	1	70	18	739
2017	More than 20 years in current department or agency	31	36	14	9	7	3	0	69	16	467
2014	Less than 3 years in current department or agency	35	36	11	7	5	3	2	76	13	835
2014	3 to 10 years in current department or agency	34	38	9	10	5	4	0	75	15	1277
2014	11 to 20 years in current department or agency	30	38	12	10	6	3	0	71	17	693
2014	More than 20 years in current department or agency	31	39	12	11	5	2	0	72	16	508

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	32	17	10	5	6	2	64	17	1494
2017	3 to 10 years in current department or agency	19	32	18	17	10	3	1	53	28	1301
2017	11 to 20 years in current department or agency	15	38	22	13	7	5	1	56	21	739
2017	More than 20 years in current department or agency	19	36	20	14	8	3	1	57	22	466
2014	Less than 3 years in current department or agency	19	31	22	15	5	6	1	55	22	837
2014	3 to 10 years in current department or agency	16	34	23	15	7	5	1	52	23	1278
2014	11 to 20 years in current department or agency	16	31	26	16	7	3	1	49	24	692
2014	More than 20 years in current department or agency	15	32	24	15	9	4	1	49	25	508

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	25	14	10	7	12	3	64	20	1495
2017	3 to 10 years in current department or agency	17	24	16	18	17	7	2	44	39	1302
2017	11 to 20 years in current department or agency	13	23	16	21	19	6	1	39	44	738
2017	More than 20 years in current department or agency	14	30	20	17	15	3	1	46	33	467
2014	Less than 3 years in current department or agency	27	25	17	11	8	9	2	59	21	836
2014	3 to 10 years in current department or agency	15	26	16	19	15	8	1	45	37	1278
2014	11 to 20 years in current department or agency	11	28	15	22	18	5	2	42	42	693
2014	More than 20 years in current department or agency	13	30	17	17	18	3	1	45	37	508

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	13	5	2	1	4	12	91	3	1498
2017	3 to 10 years in current department or agency	62	14	7	3	2	2	10	86	6	1304
2017	11 to 20 years in current department or agency	59	21	8	3	2	1	6	86	6	740
2017	More than 20 years in current department or agency	57	22	9	3	3	1	6	84	6	467
2014	Less than 3 years in current department or agency	64	10	7	2	1	6	11	89	3	836
2014	3 to 10 years in current department or agency	63	15	6	4	2	2	8	87	7	1277
2014	11 to 20 years in current department or agency	59	16	10	4	3	1	7	82	7	694
2014	More than 20 years in current department or agency	57	20	10	4	2	1	7	84	6	509

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	13	5	2	1	3	3	91	3	1493
2017	3 to 10 years in current department or agency	68	15	6	3	2	2	4	89	5	1303
2017	11 to 20 years in current department or agency	61	21	7	3	2	3	4	88	5	738
2017	More than 20 years in current department or agency	59	24	6	3	2	2	3	87	6	468
2014	Less than 3 years in current department or agency	68	11	5	2	3	7	4	89	6	838
2014	3 to 10 years in current department or agency	66	17	5	3	2	4	3	90	5	1277
2014	11 to 20 years in current department or agency	63	20	7	2	1	2	5	89	4	693
2014	More than 20 years in current department or agency	55	23	9	3	2	3	6	85	5	508

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	32	13	8	4	7	1	73	13	1493
2017	3 to 10 years in current department or agency	18	32	16	20	11	3	1	51	32	1307
2017	11 to 20 years in current department or agency	11	36	18	21	13	2	0	47	34	739
2017	More than 20 years in current department or agency	12	37	20	17	12	2	1	50	29	469
2014	Less than 3 years in current department or agency	30	31	13	8	5	9	4	69	16	837
2014	3 to 10 years in current department or agency	19	31	16	20	11	2	0	51	32	1278
2014	11 to 20 years in current department or agency	11	33	19	22	14	1	0	44	36	694
2014	More than 20 years in current department or agency	10	33	20	18	16	3	0	44	35	507

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	28	13	12	7	7	5	65	21	1494
2017	3 to 10 years in current department or agency	18	28	15	17	17	2	2	49	36	1303
2017	11 to 20 years in current department or agency	12	30	17	21	19	1	1	43	40	739
2017	More than 20 years in current department or agency	11	28	16	22	17	2	3	41	42	468
2014	Less than 3 years in current department or agency	27	29	12	10	8	6	9	65	21	838
2014	3 to 10 years in current department or agency	20	27	13	18	16	3	3	50	36	1278
2014	11 to 20 years in current department or agency	13	30	15	19	21	2	1	44	41	693
2014	More than 20 years in current department or agency	12	25	15	21	24	2	1	38	46	508

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	38	15	7	3	4	1	74	10	1498
2017	3 to 10 years in current department or agency	19	39	18	13	8	3	0	60	22	1306
2017	11 to 20 years in current department or agency	16	39	22	15	6	2	0	56	21	738
2017	More than 20 years in current department or agency	15	39	22	14	7	2	1	55	22	468

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	30	12	3	2	5	1	82	6	1498
2017	3 to 10 years in current department or agency	35	35	17	6	2	4	1	74	9	1303
2017	11 to 20 years in current department or agency	26	42	18	6	4	5	1	71	10	738
2017	More than 20 years in current department or agency	30	42	16	5	4	3	1	74	9	467
2014	Less than 3 years in current department or agency	48	28	10	4	2	7	1	83	6	837
2014	3 to 10 years in current department or agency	37	35	15	5	2	5	1	76	8	1278
2014	11 to 20 years in current department or agency	32	42	16	3	2	4	0	78	6	694
2014	More than 20 years in current department or agency	29	40	14	8	3	5	0	73	12	509

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	34	6	4	1	2	88	5	1493
2017	3 to 10 years in current department or agency	34	42	13	6	3	2	77	10	1304
2017	11 to 20 years in current department or agency	25	47	14	8	3	2	74	11	739
2017	More than 20 years in current department or agency	31	45	13	7	4	1	76	11	467
2014	Less than 3 years in current department or agency	51	36	6	5	1	2	89	6	837
2014	3 to 10 years in current department or agency	36	40	12	7	2	2	78	10	1277
2014	11 to 20 years in current department or agency	32	42	15	6	2	2	76	9	694
2014	More than 20 years in current department or agency	28	42	13	10	4	3	72	14	509

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	28	4	2	1	93	3	1496
2017	3 to 10 years in current department or agency	42	40	9	6	3	82	9	1305
2017	11 to 20 years in current department or agency	31	44	12	9	4	75	13	737
2017	More than 20 years in current department or agency	34	43	10	8	6	76	14	468
2014	Less than 3 years in current department or agency	64	28	6	1	1	92	2	835
2014	3 to 10 years in current department or agency	44	37	10	5	3	82	8	1275
2014	11 to 20 years in current department or agency	35	40	13	6	4	76	11	693
2014	More than 20 years in current department or agency	33	39	14	9	5	72	14	507

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	27	9	3	2	0	86	6	1493
2017	3 to 10 years in current department or agency	36	34	15	10	5	0	70	15	1303
2017	11 to 20 years in current department or agency	30	37	16	12	5	1	67	18	738
2017	More than 20 years in current department or agency	33	36	11	13	6	0	69	20	467
2014	Less than 3 years in current department or agency	56	30	9	3	2	0	87	4	838
2014	3 to 10 years in current department or agency	34	38	14	9	4	1	73	13	1278
2014	11 to 20 years in current department or agency	28	36	17	12	6	1	65	18	693
2014	More than 20 years in current department or agency	26	34	15	17	8	1	60	25	508

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	30	9	5	2	0	84	7	1494
2017	3 to 10 years in current department or agency	31	36	15	12	6	0	67	18	1302
2017	11 to 20 years in current department or agency	24	42	14	14	6	0	66	20	739
2017	More than 20 years in current department or agency	27	41	11	13	7	0	69	20	468
2014	Less than 3 years in current department or agency	51	33	8	5	3	0	84	8	839
2014	3 to 10 years in current department or agency	29	38	17	12	4	0	67	16	1280
2014	11 to 20 years in current department or agency	22	40	16	14	8	1	63	22	693
2014	More than 20 years in current department or agency	23	36	15	17	9	0	59	26	509

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	24	16	6	5	4	1	71	11	1495
2017	3 to 10 years in current department or agency	35	25	16	13	6	4	1	63	20	1304
2017	11 to 20 years in current department or agency	36	26	18	11	6	2	1	64	17	737
2017	More than 20 years in current department or agency	39	31	13	8	5	3	0	73	13	467
2014	Less than 3 years in current department or agency	43	24	15	10	4	5	0	70	15	838
2014	3 to 10 years in current department or agency	36	24	17	10	6	6	0	65	17	1279
2014	11 to 20 years in current department or agency	35	30	16	10	6	3	0	67	16	694
2014	More than 20 years in current department or agency	35	27	18	11	6	3	1	64	18	508

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	34	31	36	1495
2017	3 to 10 years in current department or agency	27	39	34	1308
2017	11 to 20 years in current department or agency	17	46	37	736
2017	More than 20 years in current department or agency	24	45	31	467
2014	Less than 3 years in current department or agency	33	30	38	840
2014	3 to 10 years in current department or agency	23	38	38	1278
2014	11 to 20 years in current department or agency	16	46	37	692
2014	More than 20 years in current department or agency	19	51	30	507

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	1	14	8	7	66	4	482
2017	3 to 10 years in current department or agency	6	30	18	16	22	9	356
2017	11 to 20 years in current department or agency	21	36	22	15	2	4	130
2017	More than 20 years in current department or agency	69	13	8	5	2	4	116
2014	Less than 3 years in current department or agency	1	23	15	19	9999	43	236
2014	3 to 10 years in current department or agency	5	39	18	19	9999	20	310
2014	11 to 20 years in current department or agency	12	48	12	20	9999	8	119
2014	More than 20 years in current department or agency	68	16	7	4	9999	5	106

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	1492
2017	3 to 10 years in current department or agency	21	79	1302
2017	11 to 20 years in current department or agency	23	77	736
2017	More than 20 years in current department or agency	18	82	466
2014	Less than 3 years in current department or agency	15	85	841
2014	3 to 10 years in current department or agency	20	80	1278
2014	11 to 20 years in current department or agency	20	80	693
2014	More than 20 years in current department or agency	21	79	509

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	189
2017	3 to 10 years in current department or agency	57	270
2017	11 to 20 years in current department or agency	50	154
2017	More than 20 years in current department or agency	44	77
2014	Less than 3 years in current department or agency	62	107
2014	3 to 10 years in current department or agency	51	248
2014	11 to 20 years in current department or agency	48	136
2014	More than 20 years in current department or agency	48	98

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	189
2017	3 to 10 years in current department or agency	50	270
2017	11 to 20 years in current department or agency	62	154
2017	More than 20 years in current department or agency	61	77
2014	Less than 3 years in current department or agency	42	107
2014	3 to 10 years in current department or agency	59	248
2014	11 to 20 years in current department or agency	56	136
2014	More than 20 years in current department or agency	66	98

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	189
2017	3 to 10 years in current department or agency	12	270
2017	11 to 20 years in current department or agency	7	154
2017	More than 20 years in current department or agency	7	77
2014	Less than 3 years in current department or agency	4	107
2014	3 to 10 years in current department or agency	10	248
2014	11 to 20 years in current department or agency	10	136
2014	More than 20 years in current department or agency	7	98

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	77
2014	11 to 20 years in current department or agency	0	136

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	189
2017	3 to 10 years in current department or agency	8	270
2017	11 to 20 years in current department or agency	6	154
2014	Less than 3 years in current department or agency	10	107
2014	3 to 10 years in current department or agency	4	248
2014	11 to 20 years in current department or agency	7	136

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	189
2017	3 to 10 years in current department or agency	24	270
2017	11 to 20 years in current department or agency	22	154
2017	More than 20 years in current department or agency	10	77
2014	Less than 3 years in current department or agency	13	107
2014	3 to 10 years in current department or agency	22	248
2014	11 to 20 years in current department or agency	19	136
2014	More than 20 years in current department or agency	17	98

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	189
2017	3 to 10 years in current department or agency	4	270
2017	11 to 20 years in current department or agency	6	154
2014	3 to 10 years in current department or agency	2	248
2014	11 to 20 years in current department or agency	4	136
2014	More than 20 years in current department or agency	5	98

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	189
2017	3 to 10 years in current department or agency	43	270
2017	11 to 20 years in current department or agency	39	154
2017	More than 20 years in current department or agency	41	77
2014	Less than 3 years in current department or agency	35	107
2014	3 to 10 years in current department or agency	39	248
2014	11 to 20 years in current department or agency	35	137
2014	More than 20 years in current department or agency	40	98

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	189
2017	3 to 10 years in current department or agency	39	270
2017	11 to 20 years in current department or agency	37	154
2017	More than 20 years in current department or agency	49	77
2014	Less than 3 years in current department or agency	39	107
2014	3 to 10 years in current department or agency	40	248
2014	11 to 20 years in current department or agency	34	137
2014	More than 20 years in current department or agency	45	98

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	189
2017	3 to 10 years in current department or agency	39	270
2017	11 to 20 years in current department or agency	48	154
2017	More than 20 years in current department or agency	56	77
2014	Less than 3 years in current department or agency	25	107
2014	3 to 10 years in current department or agency	41	248
2014	11 to 20 years in current department or agency	37	137
2014	More than 20 years in current department or agency	40	98

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	189
2017	3 to 10 years in current department or agency	40	270
2017	11 to 20 years in current department or agency	34	154
2017	More than 20 years in current department or agency	31	77
2014	Less than 3 years in current department or agency	30	107
2014	3 to 10 years in current department or agency	41	248
2014	11 to 20 years in current department or agency	37	137
2014	More than 20 years in current department or agency	37	98

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	189
2017	3 to 10 years in current department or agency	27	270
2017	11 to 20 years in current department or agency	29	154
2017	More than 20 years in current department or agency	33	77
2014	Less than 3 years in current department or agency	27	107
2014	3 to 10 years in current department or agency	33	248
2014	11 to 20 years in current department or agency	27	137
2014	More than 20 years in current department or agency	29	98

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	189
2017	3 to 10 years in current department or agency	57	270
2017	11 to 20 years in current department or agency	54	154
2017	More than 20 years in current department or agency	53	77
2014	Less than 3 years in current department or agency	57	107
2014	3 to 10 years in current department or agency	63	248
2014	11 to 20 years in current department or agency	54	137
2014	More than 20 years in current department or agency	50	98

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	189
2017	3 to 10 years in current department or agency	36	270
2017	11 to 20 years in current department or agency	39	154
2017	More than 20 years in current department or agency	27	77
2014	Less than 3 years in current department or agency	18	107
2014	3 to 10 years in current department or agency	35	248
2014	11 to 20 years in current department or agency	34	137
2014	More than 20 years in current department or agency	28	98

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	270
2014	3 to 10 years in current department or agency	2	248
2014	11 to 20 years in current department or agency	0	137

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	189
2017	3 to 10 years in current department or agency	16	270
2017	11 to 20 years in current department or agency	11	154
2014	Less than 3 years in current department or agency	22	107
2014	3 to 10 years in current department or agency	8	248
2014	11 to 20 years in current department or agency	8	137

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	189
2017	3 to 10 years in current department or agency	14	270
2017	11 to 20 years in current department or agency	16	154
2017	More than 20 years in current department or agency	9	77
2014	Less than 3 years in current department or agency	4	107
2014	3 to 10 years in current department or agency	15	248
2014	11 to 20 years in current department or agency	16	137
2014	More than 20 years in current department or agency	10	98

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	189
2017	3 to 10 years in current department or agency	40	270
2017	11 to 20 years in current department or agency	50	154
2017	More than 20 years in current department or agency	42	77
2014	Less than 3 years in current department or agency	38	107
2014	3 to 10 years in current department or agency	42	248
2014	11 to 20 years in current department or agency	44	137
2014	More than 20 years in current department or agency	47	98

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	189
2017	3 to 10 years in current department or agency	38	270
2017	11 to 20 years in current department or agency	28	154
2017	More than 20 years in current department or agency	26	77
2014	Less than 3 years in current department or agency	33	107
2014	3 to 10 years in current department or agency	31	248
2014	11 to 20 years in current department or agency	23	137
2014	More than 20 years in current department or agency	28	98

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	189
2017	3 to 10 years in current department or agency	12	270
2017	11 to 20 years in current department or agency	13	154
2017	More than 20 years in current department or agency	7	77
2014	Less than 3 years in current department or agency	9	107
2014	3 to 10 years in current department or agency	12	248
2014	11 to 20 years in current department or agency	9	137
2014	More than 20 years in current department or agency	16	98

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	188
2017	3 to 10 years in current department or agency	55	269
2017	11 to 20 years in current department or agency	56	154
2017	More than 20 years in current department or agency	47	77
2014	Less than 3 years in current department or agency	58	107
2014	3 to 10 years in current department or agency	51	248
2014	11 to 20 years in current department or agency	58	137
2014	More than 20 years in current department or agency	52	98

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	188
2017	3 to 10 years in current department or agency	32	269
2017	11 to 20 years in current department or agency	27	154
2017	More than 20 years in current department or agency	37	77
2014	Less than 3 years in current department or agency	28	107
2014	3 to 10 years in current department or agency	34	248
2014	11 to 20 years in current department or agency	29	137
2014	More than 20 years in current department or agency	25	98

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	188
2017	3 to 10 years in current department or agency	14	269
2017	11 to 20 years in current department or agency	15	154
2017	More than 20 years in current department or agency	22	77
2014	Less than 3 years in current department or agency	7	107
2014	3 to 10 years in current department or agency	18	248
2014	11 to 20 years in current department or agency	21	137
2014	More than 20 years in current department or agency	10	98

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	188
2017	3 to 10 years in current department or agency	18	269
2017	11 to 20 years in current department or agency	22	154
2017	More than 20 years in current department or agency	20	77
2014	Less than 3 years in current department or agency	5	107
2014	3 to 10 years in current department or agency	15	248
2014	11 to 20 years in current department or agency	20	137
2014	More than 20 years in current department or agency	17	98

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	188
2017	3 to 10 years in current department or agency	12	269
2017	11 to 20 years in current department or agency	7	154
2017	More than 20 years in current department or agency	8	77
2014	Less than 3 years in current department or agency	7	107
2014	3 to 10 years in current department or agency	11	248
2014	11 to 20 years in current department or agency	12	137
2014	More than 20 years in current department or agency	9	98

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	188
2017	3 to 10 years in current department or agency	8	269
2017	11 to 20 years in current department or agency	6	154
2017	More than 20 years in current department or agency	9	77
2014	3 to 10 years in current department or agency	3	248
2014	11 to 20 years in current department or agency	4	137

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	188
2017	3 to 10 years in current department or agency	18	269
2017	11 to 20 years in current department or agency	15	154
2017	More than 20 years in current department or agency	12	77
2014	Less than 3 years in current department or agency	21	107
2014	3 to 10 years in current department or agency	20	248
2014	11 to 20 years in current department or agency	18	137
2014	More than 20 years in current department or agency	12	98

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	188
2017	3 to 10 years in current department or agency	13	269
2017	11 to 20 years in current department or agency	12	154
2017	More than 20 years in current department or agency	14	77
2014	Less than 3 years in current department or agency	5	107
2014	3 to 10 years in current department or agency	12	248
2014	11 to 20 years in current department or agency	7	137
2014	More than 20 years in current department or agency	7	98

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	188
2017	3 to 10 years in current department or agency	22	269
2017	11 to 20 years in current department or agency	25	154
2017	More than 20 years in current department or agency	26	77
2014	Less than 3 years in current department or agency	25	107
2014	3 to 10 years in current department or agency	19	248
2014	11 to 20 years in current department or agency	25	137
2014	More than 20 years in current department or agency	32	98

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	181
2017	3 to 10 years in current department or agency	13	248
2017	11 to 20 years in current department or agency	7	145
2017	More than 20 years in current department or agency	17	70
2014	Less than 3 years in current department or agency	27	103
2014	3 to 10 years in current department or agency	13	237
2014	11 to 20 years in current department or agency	13	127
2014	More than 20 years in current department or agency	7	95

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	181
2017	3 to 10 years in current department or agency	26	248
2017	11 to 20 years in current department or agency	15	145
2017	More than 20 years in current department or agency	9	70
2014	Less than 3 years in current department or agency	37	103
2014	3 to 10 years in current department or agency	23	237
2014	11 to 20 years in current department or agency	21	127
2014	More than 20 years in current department or agency	13	95

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	181
2017	3 to 10 years in current department or agency	12	248
2017	11 to 20 years in current department or agency	9	145
2017	More than 20 years in current department or agency	18	70
2014	Less than 3 years in current department or agency	14	103
2014	3 to 10 years in current department or agency	8	237
2014	11 to 20 years in current department or agency	10	127
2014	More than 20 years in current department or agency	6	95

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	181
2017	3 to 10 years in current department or agency	8	248
2017	11 to 20 years in current department or agency	10	145
2017	More than 20 years in current department or agency	9	70
2014	Less than 3 years in current department or agency	6	103
2014	3 to 10 years in current department or agency	12	237
2014	11 to 20 years in current department or agency	6	127
2014	More than 20 years in current department or agency	8	95

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	181
2017	3 to 10 years in current department or agency	14	248
2017	11 to 20 years in current department or agency	11	145
2017	More than 20 years in current department or agency	11	70
2014	Less than 3 years in current department or agency	9	103
2014	3 to 10 years in current department or agency	10	237
2014	11 to 20 years in current department or agency	8	127
2014	More than 20 years in current department or agency	10	95

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	181
2017	3 to 10 years in current department or agency	8	248
2017	11 to 20 years in current department or agency	10	145
2017	More than 20 years in current department or agency	7	70
2014	Less than 3 years in current department or agency	5	103
2014	3 to 10 years in current department or agency	8	237
2014	11 to 20 years in current department or agency	9	127
2014	More than 20 years in current department or agency	9	95

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	181
2017	3 to 10 years in current department or agency	7	248
2017	11 to 20 years in current department or agency	6	145
2014	Less than 3 years in current department or agency	7	103
2014	3 to 10 years in current department or agency	8	237
2014	11 to 20 years in current department or agency	3	127
2014	More than 20 years in current department or agency	6	95

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	181
2017	3 to 10 years in current department or agency	17	248
2017	11 to 20 years in current department or agency	9	145
2017	More than 20 years in current department or agency	9	70
2014	Less than 3 years in current department or agency	8	103
2014	3 to 10 years in current department or agency	14	237
2014	11 to 20 years in current department or agency	7	127
2014	More than 20 years in current department or agency	8	95

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	181
2017	3 to 10 years in current department or agency	11	248
2017	11 to 20 years in current department or agency	12	145
2017	More than 20 years in current department or agency	10	70
2014	Less than 3 years in current department or agency	11	103
2014	3 to 10 years in current department or agency	8	237
2014	11 to 20 years in current department or agency	9	127
2014	More than 20 years in current department or agency	9	95

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	181
2017	3 to 10 years in current department or agency	30	248
2017	11 to 20 years in current department or agency	26	145
2017	More than 20 years in current department or agency	12	70
2014	Less than 3 years in current department or agency	13	103
2014	3 to 10 years in current department or agency	24	237
2014	11 to 20 years in current department or agency	23	127
2014	More than 20 years in current department or agency	18	95

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	181
2017	3 to 10 years in current department or agency	7	248
2017	11 to 20 years in current department or agency	9	145
2017	More than 20 years in current department or agency	8	70
2014	Less than 3 years in current department or agency	4	103
2014	3 to 10 years in current department or agency	10	237
2014	11 to 20 years in current department or agency	4	127

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	181
2017	3 to 10 years in current department or agency	41	248
2017	11 to 20 years in current department or agency	48	145
2017	More than 20 years in current department or agency	33	70
2014	Less than 3 years in current department or agency	36	103
2014	3 to 10 years in current department or agency	37	237
2014	11 to 20 years in current department or agency	44	127
2014	More than 20 years in current department or agency	49	95

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	70

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	181
2017	3 to 10 years in current department or agency	54	248
2017	11 to 20 years in current department or agency	59	145
2017	More than 20 years in current department or agency	47	70
2014	Less than 3 years in current department or agency	33	103
2014	3 to 10 years in current department or agency	51	237
2014	11 to 20 years in current department or agency	42	127
2014	More than 20 years in current department or agency	59	95

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	70

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	181
2017	3 to 10 years in current department or agency	10	248
2017	11 to 20 years in current department or agency	14	145
2017	More than 20 years in current department or agency	14	70
2014	Less than 3 years in current department or agency	19	103
2014	3 to 10 years in current department or agency	14	237
2014	11 to 20 years in current department or agency	22	127
2014	More than 20 years in current department or agency	11	95

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	84	16	190
2017	3 to 10 years in current department or agency	98	2	270
2017	11 to 20 years in current department or agency	98	2	153
2017	More than 20 years in current department or agency	100	0	77

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	17	12	6	3	27	12	65	15	1494
2017	3 to 10 years in current department or agency	15	19	20	10	9	20	8	46	27	1305
2017	11 to 20 years in current department or agency	14	22	22	10	11	16	5	45	27	739
2017	More than 20 years in current department or agency	14	28	21	12	10	12	2	50	26	466
2014	Less than 3 years in current department or agency	24	16	15	3	3	25	14	66	10	836
2014	3 to 10 years in current department or agency	17	20	19	10	7	21	6	50	24	1278
2014	11 to 20 years in current department or agency	15	25	22	9	7	18	4	51	21	695
2014	More than 20 years in current department or agency	17	27	20	11	9	12	3	52	24	509

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	26	13	5	2	12	1	77	8	1495
2017	3 to 10 years in current department or agency	24	31	19	11	6	7	2	60	20	1303
2017	11 to 20 years in current department or agency	21	35	19	10	7	6	1	60	19	739
2017	More than 20 years in current department or agency	21	40	16	11	7	4	0	64	19	465
2014	Less than 3 years in current department or agency	39	25	14	4	2	14	3	76	7	838
2014	3 to 10 years in current department or agency	25	32	20	8	5	9	1	64	14	1279
2014	11 to 20 years in current department or agency	24	35	19	9	5	7	1	64	16	694
2014	More than 20 years in current department or agency	24	36	18	10	6	6	0	63	17	510

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	34	11	12	8	10	9	63	24	1497
2017	3 to 10 years in current department or agency	22	51	10	8	4	2	3	77	13	1306
2017	11 to 20 years in current department or agency	33	52	8	5	1	0	2	86	5	739
2017	More than 20 years in current department or agency	33	56	6	3	1	0	1	90	4	467
2014	Less than 3 years in current department or agency	18	36	10	12	7	9	7	65	23	839
2014	3 to 10 years in current department or agency	25	50	8	7	3	2	5	81	11	1279
2014	11 to 20 years in current department or agency	33	56	5	4	0	0	1	90	4	694
2014	More than 20 years in current department or agency	41	49	5	2	0	0	1	92	3	510

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	14	14	8	6	32	14	48	26	1494
2017	3 to 10 years in current department or agency	7	20	21	15	13	17	6	36	37	1303
2017	11 to 20 years in current department or agency	7	25	25	18	10	12	2	37	33	738
2017	More than 20 years in current department or agency	10	34	22	15	11	7	3	48	28	465
2014	Less than 3 years in current department or agency	11	15	19	6	4	30	15	47	18	837
2014	3 to 10 years in current department or agency	9	25	21	12	7	18	7	46	26	1279
2014	11 to 20 years in current department or agency	8	34	23	13	7	11	3	49	24	693
2014	More than 20 years in current department or agency	12	33	21	15	7	9	3	51	26	510

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	24	9	3	1	18	9	82	6	1496
2017	3 to 10 years in current department or agency	36	36	10	6	3	6	3	79	10	1305
2017	11 to 20 years in current department or agency	39	35	11	8	2	3	1	78	10	740
2017	More than 20 years in current department or agency	40	39	9	5	3	3	1	82	8	468
2014	Less than 3 years in current department or agency	34	25	9	3	2	17	10	81	7	836
2014	3 to 10 years in current department or agency	40	33	9	6	1	6	5	81	9	1281
2014	11 to 20 years in current department or agency	39	42	7	6	2	3	1	85	8	694
2014	More than 20 years in current department or agency	41	36	9	6	3	2	2	81	9	509

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	24	10	3	2	21	9	79	7	1499
2017	3 to 10 years in current department or agency	26	35	13	9	4	10	3	70	15	1302
2017	11 to 20 years in current department or agency	25	38	18	10	3	5	1	67	14	738
2017	More than 20 years in current department or agency	30	37	13	10	6	4	1	70	17	466
2014	Less than 3 years in current department or agency	27	25	10	3	2	23	11	78	7	833
2014	3 to 10 years in current department or agency	30	32	12	8	3	9	5	73	13	1280
2014	11 to 20 years in current department or agency	26	43	11	8	4	7	1	75	13	694
2014	More than 20 years in current department or agency	27	35	16	9	5	6	2	68	15	509

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	1491
2017	3 to 10 years in current department or agency	8	92	1302
2017	11 to 20 years in current department or agency	10	90	735
2017	More than 20 years in current department or agency	9	91	463
2014	Less than 3 years in current department or agency	4	96	838
2014	3 to 10 years in current department or agency	7	93	1277
2014	11 to 20 years in current department or agency	6	94	694
2014	More than 20 years in current department or agency	9	91	508

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	69
2017	3 to 10 years in current department or agency	43	104
2017	11 to 20 years in current department or agency	41	65
2017	More than 20 years in current department or agency	27	36
2014	Less than 3 years in current department or agency	45	36
2014	3 to 10 years in current department or agency	45	83
2014	11 to 20 years in current department or agency	33	39
2014	More than 20 years in current department or agency	38	40

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	69
2017	3 to 10 years in current department or agency	70	104
2017	11 to 20 years in current department or agency	77	65
2017	More than 20 years in current department or agency	82	36
2014	Less than 3 years in current department or agency	43	36
2014	3 to 10 years in current department or agency	73	83
2014	11 to 20 years in current department or agency	64	39
2014	More than 20 years in current department or agency	78	40

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	104
2017	More than 20 years in current department or agency	0	36
2014	3 to 10 years in current department or agency	6	83
2014	More than 20 years in current department or agency	0	40

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	36
2014	3 to 10 years in current department or agency	83
2014	11 to 20 years in current department or agency	39

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	104
2014	3 to 10 years in current department or agency	7	83
2014	11 to 20 years in current department or agency	14	39

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	69
2017	3 to 10 years in current department or agency	26	104
2017	11 to 20 years in current department or agency	23	65
2014	Less than 3 years in current department or agency	46	36
2014	3 to 10 years in current department or agency	18	83
2014	11 to 20 years in current department or agency	16	39
2014	More than 20 years in current department or agency	13	40

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	104
2014	3 to 10 years in current department or agency	7	83

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	69
2017	3 to 10 years in current department or agency	15	104
2017	11 to 20 years in current department or agency	19	65
2017	More than 20 years in current department or agency	15	33
2014	Less than 3 years in current department or agency	8	36
2014	3 to 10 years in current department or agency	19	83
2014	11 to 20 years in current department or agency	23	39
2014	More than 20 years in current department or agency	11	40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	69
2017	3 to 10 years in current department or agency	11	104
2017	11 to 20 years in current department or agency	17	65
2014	3 to 10 years in current department or agency	22	83
2014	11 to 20 years in current department or agency	21	39

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	69
2017	3 to 10 years in current department or agency	5	104
2017	11 to 20 years in current department or agency	9	65
2014	3 to 10 years in current department or agency	13	83

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	69
2017	3 to 10 years in current department or agency	23	104
2017	11 to 20 years in current department or agency	28	65
2017	More than 20 years in current department or agency	43	33
2014	Less than 3 years in current department or agency	20	36
2014	3 to 10 years in current department or agency	29	83
2014	11 to 20 years in current department or agency	31	39
2014	More than 20 years in current department or agency	31	40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	69
2017	3 to 10 years in current department or agency	38	104
2017	11 to 20 years in current department or agency	33	65
2017	More than 20 years in current department or agency	16	33
2014	Less than 3 years in current department or agency	54	36
2014	3 to 10 years in current department or agency	30	83
2014	11 to 20 years in current department or agency	25	39
2014	More than 20 years in current department or agency	31	40

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	33
2014	More than 20 years in current department or agency	0	40

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	33

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	69
2017	3 to 10 years in current department or agency	6	104
2017	11 to 20 years in current department or agency	9	65
2014	Less than 3 years in current department or agency	10	36
2014	3 to 10 years in current department or agency	9	83

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	69
2017	3 to 10 years in current department or agency	12	104
2017	11 to 20 years in current department or agency	14	65
2014	Less than 3 years in current department or agency	13	36
2014	3 to 10 years in current department or agency	16	83
2014	11 to 20 years in current department or agency	22	39
2014	More than 20 years in current department or agency	23	40

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	69
2017	More than 20 years in current department or agency	0	33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	69
2017	3 to 10 years in current department or agency	5	104
2017	More than 20 years in current department or agency	19	33
2014	3 to 10 years in current department or agency	8	83
2014	11 to 20 years in current department or agency	20	39
2014	More than 20 years in current department or agency	28	40

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	69
2017	11 to 20 years in current department or agency	65
2017	More than 20 years in current department or agency	33
2014	Less than 3 years in current department or agency	36
2014	More than 20 years in current department or agency	40

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	69
2017	3 to 10 years in current department or agency	28	104
2017	11 to 20 years in current department or agency	29	65
2017	More than 20 years in current department or agency	32	33
2014	Less than 3 years in current department or agency	27	36
2014	3 to 10 years in current department or agency	26	83
2014	11 to 20 years in current department or agency	27	39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	69
2017	3 to 10 years in current department or agency	33	104
2017	11 to 20 years in current department or agency	33	64
2017	More than 20 years in current department or agency	46	36
2014	3 to 10 years in current department or agency	19	84
2014	11 to 20 years in current department or agency	37	38
2014	More than 20 years in current department or agency	22	39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	69
2017	3 to 10 years in current department or agency	19	104
2017	11 to 20 years in current department or agency	19	64
2017	More than 20 years in current department or agency	20	36
2014	3 to 10 years in current department or agency	10	84
2014	11 to 20 years in current department or agency	16	38

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	69
2017	3 to 10 years in current department or agency	13	104
2017	More than 20 years in current department or agency	17	36
2014	3 to 10 years in current department or agency	12	84
2014	11 to 20 years in current department or agency	16	38

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	104
2017	11 to 20 years in current department or agency	17	64
2017	More than 20 years in current department or agency	16	36
2014	3 to 10 years in current department or agency	17	84
2014	11 to 20 years in current department or agency	22	38
2014	More than 20 years in current department or agency	20	39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	104
2014	3 to 10 years in current department or agency	10	84
2014	11 to 20 years in current department or agency	12	38

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	104
2014	Less than 3 years in current department or agency	0	36
2014	3 to 10 years in current department or agency	5	84

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	69
2017	3 to 10 years in current department or agency	16	104
2017	11 to 20 years in current department or agency	10	64
2014	Less than 3 years in current department or agency	15	36
2014	3 to 10 years in current department or agency	11	84
2014	11 to 20 years in current department or agency	17	38

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	69
2017	3 to 10 years in current department or agency	8	104
2017	11 to 20 years in current department or agency	14	64
2014	More than 20 years in current department or agency	14	39

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	69
2017	3 to 10 years in current department or agency	41	104
2017	11 to 20 years in current department or agency	45	64
2017	More than 20 years in current department or agency	36	36
2014	Less than 3 years in current department or agency	66	36
2014	3 to 10 years in current department or agency	49	84
2014	11 to 20 years in current department or agency	40	38
2014	More than 20 years in current department or agency	47	39

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	66
2017	3 to 10 years in current department or agency	14	97
2014	11 to 20 years in current department or agency	13	35

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	66
2017	3 to 10 years in current department or agency	24	97
2017	11 to 20 years in current department or agency	9	62
2014	Less than 3 years in current department or agency	38	36
2014	3 to 10 years in current department or agency	21	78
2014	11 to 20 years in current department or agency	18	35

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	66
2017	3 to 10 years in current department or agency	5	97
2017	11 to 20 years in current department or agency	6	62
2014	Less than 3 years in current department or agency	11	36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	33
2014	More than 20 years in current department or agency	0	37

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	97
2017	More than 20 years in current department or agency	0	33

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	97
2014	3 to 10 years in current department or agency	7	78

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	66
2017	3 to 10 years in current department or agency	8	97
2017	11 to 20 years in current department or agency	9	62
2017	More than 20 years in current department or agency	0	33
2014	Less than 3 years in current department or agency	12	36
2014	3 to 10 years in current department or agency	6	78

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	66
2017	3 to 10 years in current department or agency	18	97
2017	More than 20 years in current department or agency	15	33
2014	Less than 3 years in current department or agency	10	36
2014	3 to 10 years in current department or agency	10	78

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	97
2017	11 to 20 years in current department or agency	20	62
2014	3 to 10 years in current department or agency	9	78

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	66
2017	3 to 10 years in current department or agency	28	97
2017	11 to 20 years in current department or agency	25	62
2017	More than 20 years in current department or agency	20	33
2014	Less than 3 years in current department or agency	16	36
2014	3 to 10 years in current department or agency	25	78
2014	11 to 20 years in current department or agency	31	35
2014	More than 20 years in current department or agency	16	37

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	97
2017	11 to 20 years in current department or agency	16	62
2014	3 to 10 years in current department or agency	9	78

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	66
2017	3 to 10 years in current department or agency	45	97
2017	11 to 20 years in current department or agency	40	62
2017	More than 20 years in current department or agency	57	33
2014	Less than 3 years in current department or agency	27	36
2014	3 to 10 years in current department or agency	43	78
2014	11 to 20 years in current department or agency	36	35
2014	More than 20 years in current department or agency	38	37

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	66
2017	3 to 10 years in current department or agency	62	97
2017	11 to 20 years in current department or agency	70	62
2017	More than 20 years in current department or agency	40	33
2014	Less than 3 years in current department or agency	59	36
2014	3 to 10 years in current department or agency	61	78
2014	11 to 20 years in current department or agency	64	35
2014	More than 20 years in current department or agency	75	37

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	62
2017	More than 20 years in current department or agency	0	33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	66
2017	3 to 10 years in current department or agency	10	97
2017	11 to 20 years in current department or agency	11	62
2014	Less than 3 years in current department or agency	10	36
2014	3 to 10 years in current department or agency	6	78

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	84	16	69
2017	3 to 10 years in current department or agency	98	2	103
2017	11 to 20 years in current department or agency	96	4	65
2017	More than 20 years in current department or agency	100	0	36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	15	13	2	1	32	11	71	6	1495
2017	3 to 10 years in current department or agency	17	19	21	4	3	26	10	56	11	1301
2017	11 to 20 years in current department or agency	16	21	24	4	5	26	4	52	13	739
2017	More than 20 years in current department or agency	19	26	24	5	5	17	4	57	12	468
2014	Less than 3 years in current department or agency	26	17	13	2	1	29	12	73	4	834
2014	3 to 10 years in current department or agency	20	20	20	3	4	27	7	60	10	1279
2014	11 to 20 years in current department or agency	16	26	22	3	1	28	4	62	6	693
2014	More than 20 years in current department or agency	19	31	21	5	4	17	4	62	11	510

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	25	13	2	2	14	3	81	4	1496
2017	3 to 10 years in current department or agency	28	31	18	6	2	11	3	69	10	1304
2017	11 to 20 years in current department or agency	25	35	20	5	4	9	1	68	11	738
2017	More than 20 years in current department or agency	26	37	18	5	4	7	2	70	10	467
2014	Less than 3 years in current department or agency	42	25	11	2	1	16	4	83	3	836
2014	3 to 10 years in current department or agency	30	31	18	4	3	13	1	71	8	1281
2014	11 to 20 years in current department or agency	27	32	21	4	2	13	1	69	7	695
2014	More than 20 years in current department or agency	28	35	18	5	4	9	1	70	10	509

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	24	22	16	20	1	41	37	1498
2017	3 to 10 years in current department or agency	10	19	19	20	32	1	29	52	1306
2017	11 to 20 years in current department or agency	12	18	22	20	27	2	31	47	737
2017	More than 20 years in current department or agency	16	23	21	16	24	0	39	40	468

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	30	20	8	4	1	68	12	1498
2017	3 to 10 years in current department or agency	21	29	25	14	10	1	50	24	1306
2017	11 to 20 years in current department or agency	12	22	29	20	15	1	35	35	736
2017	More than 20 years in current department or agency	14	26	26	20	13	1	40	33	467

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	26	11	5	2	3	81	7	1495
2017	3 to 10 years in current department or agency	34	30	19	9	4	4	66	14	1301
2017	11 to 20 years in current department or agency	21	28	27	12	9	3	51	21	733
2017	More than 20 years in current department or agency	22	31	26	11	6	3	55	18	466

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	26	18	9	6	0	1	66	15	1498
2017	3 to 10 years in current department or agency	18	22	25	17	17	1	1	41	34	1308
2017	11 to 20 years in current department or agency	10	18	25	25	20	0	1	28	46	736
2017	More than 20 years in current department or agency	10	22	27	19	20	1	2	32	41	467

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	23	13	3	2	0	4	82	5	1493
2017	3 to 10 years in current department or agency	44	26	14	8	4	0	4	73	13	1304
2017	11 to 20 years in current department or agency	30	29	19	10	7	0	5	63	18	734
2017	More than 20 years in current department or agency	36	30	16	4	7	1	6	71	12	469

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	30	20	9	4	0	0	67	13	1493
2017	3 to 10 years in current department or agency	27	31	22	13	8	0	0	58	21	1302
2017	11 to 20 years in current department or agency	21	31	20	17	11	0	1	52	28	732
2017	More than 20 years in current department or agency	30	32	19	11	5	1	1	64	17	465

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	31	16	7	4	1	1	73	11	1492
2017	3 to 10 years in current department or agency	27	32	22	13	6	0	1	59	19	1301
2017	11 to 20 years in current department or agency	19	31	25	16	8	1	1	51	24	735
2017	More than 20 years in current department or agency	19	39	21	13	6	1	1	59	19	465

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	31	16	7	3	1	1	73	10	1492
2017	3 to 10 years in current department or agency	25	32	21	13	7	0	1	58	21	1298
2017	11 to 20 years in current department or agency	16	28	28	17	10	1	1	45	27	734
2017	More than 20 years in current department or agency	15	38	24	15	7	0	2	53	22	465

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	30	17	8	5	0	1	70	13	1493
2017	3 to 10 years in current department or agency	28	31	19	14	7	0	1	60	20	1302
2017	11 to 20 years in current department or agency	22	33	24	12	7	1	2	56	19	736
2017	More than 20 years in current department or agency	25	37	17	11	6	1	2	65	18	466

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	30	14	6	2	0	1	78	8	1492
2017	3 to 10 years in current department or agency	38	33	16	8	3	0	1	72	11	1298
2017	11 to 20 years in current department or agency	30	30	21	11	5	0	2	62	16	731
2017	More than 20 years in current department or agency	26	36	21	9	6	1	2	64	15	464

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	21	10	3	1	1	86	4	1492
2017	3 to 10 years in current department or agency	52	25	14	6	2	1	78	9	1307
2017	11 to 20 years in current department or agency	50	24	15	7	3	1	76	10	733
2017	More than 20 years in current department or agency	49	31	11	5	2	1	81	8	466

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	9	4	2	2	0	2	92	4	1494
2017	3 to 10 years in current department or agency	69	15	7	4	3	0	1	86	8	1306
2017	11 to 20 years in current department or agency	65	16	7	6	3	1	3	83	9	738
2017	More than 20 years in current department or agency	70	16	4	5	3	0	2	88	8	465

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	24	11	4	2	0	1	83	6	1496
2017	3 to 10 years in current department or agency	42	35	14	5	3	0	0	78	8	1304
2017	11 to 20 years in current department or agency	43	34	15	4	2	0	1	78	7	737
2017	More than 20 years in current department or agency	44	37	10	6	2	1	1	82	8	467

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	17	7	3	2	0	1	88	6	1494
2017	3 to 10 years in current department or agency	52	24	11	7	5	0	1	76	13	1302
2017	11 to 20 years in current department or agency	45	27	14	8	4	0	1	73	12	737
2017	More than 20 years in current department or agency	52	26	8	8	5	1	1	79	13	469

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	8	3	1	1	0	22	93	3	1494
2017	3 to 10 years in current department or agency	52	18	7	2	2	0	19	87	5	1303
2017	11 to 20 years in current department or agency	51	18	8	3	1	0	19	85	5	735
2017	More than 20 years in current department or agency	48	21	8	3	1	1	18	85	6	467

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	23	10	2	1	0	3	86	4	1485
2017	3 to 10 years in current department or agency	53	28	10	3	2	1	2	84	6	1299
2017	11 to 20 years in current department or agency	56	26	11	3	2	0	2	84	5	736
2017	More than 20 years in current department or agency	56	28	7	2	1	1	5	89	4	462

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	18	12	10	10	0	3	67	20	1499
2017	3 to 10 years in current department or agency	47	21	12	8	10	0	2	69	18	1307
2017	11 to 20 years in current department or agency	52	22	11	6	6	0	3	77	12	737
2017	More than 20 years in current department or agency	54	23	9	5	5	1	3	80	11	468

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	27	10	4	2	0	2	84	6	1494
2017	3 to 10 years in current department or agency	52	30	12	3	2	0	2	83	5	1304
2017	11 to 20 years in current department or agency	47	33	12	4	1	0	2	82	5	734
2017	More than 20 years in current department or agency	52	29	11	3	2	1	2	83	5	468

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	40	30	7	3	0	59	10	1499
2017	3 to 10 years in current department or agency	12	28	39	14	7	0	41	21	1306
2017	11 to 20 years in current department or agency	8	22	42	19	8	1	30	27	738
2017	More than 20 years in current department or agency	10	27	38	18	6	2	37	24	469

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	13	35	27	18	1	1	46	19	1494
2017	3 to 10 years in current department or agency	9	20	39	23	9	0	0	32	29	1301
2017	11 to 20 years in current department or agency	10	25	38	20	5	0	1	26	35	733
2017	More than 20 years in current department or agency	6	22	45	20	6	0	1	26	29	467

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	36	19	11	7	7	1	60	19	1497
2017	3 to 10 years in current department or agency	14	33	21	14	12	4	1	50	28	1305
2017	11 to 20 years in current department or agency	14	37	22	15	9	3	0	52	24	738
2017	More than 20 years in current department or agency	16	44	19	10	7	3	0	62	19	467

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	41	14	10	5	3	70	15	1498
2017	3 to 10 years in current department or agency	15	37	16	19	10	2	54	30	1304
2017	11 to 20 years in current department or agency	11	38	20	18	12	1	49	30	739
2017	More than 20 years in current department or agency	16	35	19	17	11	2	52	29	468

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	11	89	1496
2017	3 to 10 years in current department or agency	15	85	1303
2017	11 to 20 years in current department or agency	16	84	736
2017	More than 20 years in current department or agency	10	90	463
2014	Less than 3 years in current department or agency	9	91	835
2014	3 to 10 years in current department or agency	12	88	1276
2014	11 to 20 years in current department or agency	15	85	691
2014	More than 20 years in current department or agency	12	88	508

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	74	26	159
2017	3 to 10 years in current department or agency	70	30	183
2017	11 to 20 years in current department or agency	70	30	112
2017	More than 20 years in current department or agency	78	22	46
2014	Less than 3 years in current department or agency	83	17	65
2014	3 to 10 years in current department or agency	74	26	156
2014	11 to 20 years in current department or agency	82	18	99
2014	More than 20 years in current department or agency	71	29	59

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	31	5	5	2	1	4	87	7	116
2017	3 to 10 years in current department or agency	42	39	9	5	2	1	2	84	7	131
2017	11 to 20 years in current department or agency	38	42	5	8	7	0	0	81	14	79
2017	More than 20 years in current department or agency	48	43	0	9	0	0	0	91	9	36
2014	Less than 3 years in current department or agency	53	38	7	2	0	0	0	91	2	50
2014	3 to 10 years in current department or agency	52	37	4	6	1	0	0	90	7	119
2014	11 to 20 years in current department or agency	50	34	6	7	1	2	0	86	8	81
2014	More than 20 years in current department or agency	37	48	4	8	4	0	0	85	11	43

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	26	23	14	16	3	1	18	82	1496
2017	3 to 10 years in current department or agency	12	19	25	18	24	2	0	13	87	1307
2017	11 to 20 years in current department or agency	20	23	24	14	17	1	0	21	79	739
2017	More than 20 years in current department or agency	25	27	21	11	13	2	0	25	75	469

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	1169
2017	3 to 10 years in current department or agency	31	1091
2017	11 to 20 years in current department or agency	20	554
2017	More than 20 years in current department or agency	17	330

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	1169
2017	3 to 10 years in current department or agency	41	1091
2017	11 to 20 years in current department or agency	28	554
2017	More than 20 years in current department or agency	21	330

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	1169
2017	3 to 10 years in current department or agency	20	1091
2017	11 to 20 years in current department or agency	18	554
2017	More than 20 years in current department or agency	13	330

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	1169
2017	3 to 10 years in current department or agency	69	1091
2017	11 to 20 years in current department or agency	67	554
2017	More than 20 years in current department or agency	65	330

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	1169
2017	3 to 10 years in current department or agency	4	1091
2017	11 to 20 years in current department or agency	5	554
2017	More than 20 years in current department or agency	2	330

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	1169
2017	3 to 10 years in current department or agency	34	1091
2017	11 to 20 years in current department or agency	33	554
2017	More than 20 years in current department or agency	35	330

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	8	53	16	8	3	12	1139
2017	3 to 10 years in current department or agency	4	35	20	12	6	24	1071
2017	11 to 20 years in current department or agency	7	36	17	13	3	23	538
2017	More than 20 years in current department or agency	8	40	17	13	3	19	317

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	27	14	17	15	1	4	51	35	1178
2017	3 to 10 years in current department or agency	8	23	14	20	29	1	5	33	51	1099
2017	11 to 20 years in current department or agency	8	21	14	20	29	1	8	32	53	560
2017	More than 20 years in current department or agency	8	24	17	22	21	1	8	35	47	332

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	12	19	33	5	10	24	62	1177
2017	3 to 10 years in current department or agency	2	9	12	17	52	2	6	11	75	1097
2017	11 to 20 years in current department or agency	2	9	12	16	51	3	7	12	75	558
2017	More than 20 years in current department or agency	3	11	16	18	40	2	11	15	66	330

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Parks Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me