2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - HR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 18 41 3 31 8 0 0 59 38 38
2017 HR-02 36 45 0 18 0 0 0 82 18 11
2017 HR-03 10 35 5 40 10 0 0 45 50 20
2014 HR 14 48 3 28 7 0 0 62 34 29
2014 HR-03 5 63 0 21 11 0 0 68 32 19
2011 HR 26 50 1 16 6 0 0 76 22 68
2011 HR-02 42 33 0 17 8 0 0 75 25 12
2011 HR-03 22 54 2 17 5 0 0 76 22 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 62 15 8 13 3 0 0 77 15 38
2017 HR-02 55 9 9 27 0 0 0 64 27 11
2017 HR-03 65 20 10 5 0 0 0 85 5 20
2014 HR 52 28 14 7 0 0 0 79 7 29
2014 HR-03 58 26 11 5 0 0 0 84 5 19
2011 HR 65 28 6 0 1 0 0 93 1 68
2011 HR-02 75 17 0 0 8 0 0 92 8 12
2011 HR-03 63 27 10 0 0 0 0 90 0 41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 62 18 10 10 0 0 0 79 10 38
2017 HR-02 55 27 0 18 0 0 0 82 18 11
2017 HR-03 75 10 5 10 0 0 0 85 10 20
2014 HR 43 32 11 11 4 0 0 75 14 28
2014 HR-03 50 28 11 6 6 0 0 78 11 18
2011 HR 63 24 4 7 1 0 0 87 9 68
2011 HR-02 58 42 0 0 0 0 0 100 0 12
2011 HR-03 63 20 5 10 2 0 0 83 12 41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 18 33 13 18 18 0 0 51 36 38
2017 HR-02 36 36 9 9 9 0 0 73 18 11
2017 HR-03 5 30 15 30 20 0 0 35 50 20
2014 HR 21 48 3 17 10 0 0 69 28 29
2014 HR-03 16 47 5 16 16 0 0 63 32 19
2011 HR 26 49 7 16 1 0 0 75 18 68
2011 HR-02 17 67 8 8 0 0 0 83 8 12
2011 HR-03 27 46 10 15 2 0 0 73 17 41

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 38 15 18 8 0 0 59 26 38
2017 HR-02 36 45 0 9 9 0 0 82 18 11
2017 HR-03 5 35 25 25 10 0 0 40 35 20
2014 HR 14 21 31 34 0 0 0 34 34 29
2014 HR-03 5 26 32 37 0 0 0 32 37 19
2011 HR 21 24 26 21 7 0 1 45 28 68
2011 HR-02 17 17 25 33 8 0 0 33 42 12
2011 HR-03 22 22 27 22 5 0 2 45 28 41

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 72 21 5 3 0 0 0 92 3 38
2017 HR-02 73 27 0 0 0 0 0 100 0 11
2017 HR-03 70 20 10 0 0 0 0 90 0 20
2014 HR 62 28 3 7 0 0 0 90 7 29
2014 HR-03 63 32 0 5 0 0 0 95 5 19
2011 HR 74 26 0 0 0 0 0 100 0 68
2011 HR-02 58 42 0 0 0 0 0 100 0 12
2011 HR-03 73 27 0 0 0 0 0 100 0 41

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 69 18 5 8 0 0 0 87 8 38
2017 HR-02 73 18 0 9 0 0 0 91 9 11
2017 HR-03 65 20 10 5 0 0 0 85 5 20
2014 HR 66 28 3 3 0 0 0 93 3 29
2014 HR-03 68 32 0 0 0 0 0 100 0 19
2011 HR 72 24 3 1 0 0 0 96 1 68
2011 HR-02 75 8 8 8 0 0 0 83 8 12
2011 HR-03 71 27 2 0 0 0 0 98 0 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 38 38 15 5 3 0 0 77 8 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 30 40 15 10 5 0 0 70 15 20
2014 HR 48 34 14 3 0 0 0 83 3 29
2014 HR-03 47 32 16 5 0 0 0 79 5 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 41 10 5 8 0 3 76 13 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 30 45 5 5 10 0 5 79 16 20
2014 HR 28 48 3 7 10 3 0 79 18 29
2014 HR-03 21 47 0 11 16 5 0 72 28 19
2011 HR 38 26 13 18 4 0 0 65 22 68
2011 HR-02 33 25 17 25 0 0 0 58 25 12
2011 HR-03 41 20 15 20 5 0 0 61 24 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 36 8 8 13 0 8 69 22 38
2017 HR-02 45 36 18 0 0 0 0 82 0 11
2017 HR-03 20 45 5 10 15 0 5 68 26 20
2014 HR 17 21 7 31 21 0 3 39 54 29
2014 HR-03 11 16 11 42 21 0 0 26 63 19
2011 HR 25 28 9 19 18 1 0 54 37 68
2011 HR-02 42 42 0 8 8 0 0 83 17 12
2011 HR-03 24 27 10 22 15 2 0 53 38 41

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 41 49 0 8 3 0 0 90 10 38
2017 HR-02 55 45 0 0 0 0 0 100 0 11
2017 HR-03 30 60 0 10 0 0 0 90 10 20
2014 HR 45 34 10 10 0 0 0 79 10 29
2014 HR-03 42 42 11 5 0 0 0 84 5 19
2011 HR 52 40 6 1 0 0 0 93 1 67
2011 HR-02 58 33 8 0 0 0 0 92 0 12
2011 HR-03 55 40 5 0 0 0 0 95 0 40

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 26 38 15 13 8 0 0 64 21 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 20 30 25 15 10 0 0 50 25 20
2014 HR 21 28 17 31 3 0 0 48 34 29
2014 HR-03 16 37 21 21 5 0 0 53 26 19
2011 HR 16 35 12 22 15 0 0 51 37 68
2011 HR-02 17 25 25 33 0 0 0 42 33 12
2011 HR-03 15 37 7 20 22 0 0 51 41 41

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 31 46 5 13 5 0 0 77 18 38
2017 HR-02 27 64 0 9 0 0 0 91 9 11
2017 HR-03 25 50 5 15 5 0 0 75 20 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 46 41 10 0 3 0 0 87 3 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 40 50 5 0 5 0 0 90 5 20
2014 HR 28 52 7 7 7 0 0 79 14 29
2014 HR-03 21 63 5 5 5 0 0 84 11 19
2011 HR 37 49 7 4 1 1 0 87 6 68
2011 HR-02 33 33 25 0 8 0 0 67 8 12
2011 HR-03 39 49 5 5 0 2 0 90 5 41

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 41 8 5 13 0 0 74 18 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 20 45 15 5 15 0 0 65 20 20

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 64 31 5 0 0 0 0 95 0 38
2017 HR-02 73 18 9 0 0 0 0 91 0 11
2017 HR-03 55 45 0 0 0 0 0 100 0 20
2014 HR 66 31 3 0 0 0 0 97 0 29
2014 HR-03 74 21 5 0 0 0 0 95 0 19
2011 HR 72 25 3 0 0 0 0 97 0 68
2011 HR-02 92 8 0 0 0 0 0 100 0 12
2011 HR-03 71 24 5 0 0 0 0 95 0 41

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 51 8 10 10 0 0 72 21 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 15 55 0 15 15 0 0 70 30 20
2014 HR 17 34 7 24 17 0 0 52 41 29
2014 HR-03 11 37 5 21 26 0 0 47 47 19
2011 HR 26 35 10 26 1 0 0 62 28 68
2011 HR-02 42 25 17 17 0 0 0 67 17 12
2011 HR-03 22 32 12 32 2 0 0 54 34 41

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 31 26 21 15 8 0 0 56 23 38
2017 HR-02 27 55 9 0 9 0 0 82 9 11
2017 HR-03 25 20 25 20 10 0 0 45 30 20
2014 HR 17 28 24 31 0 0 0 45 31 29
2014 HR-03 11 16 32 42 0 0 0 26 42 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 28 10 23 5 0 0 62 28 38
2017 HR-02 45 36 9 9 0 0 0 82 9 11
2017 HR-03 20 35 10 25 10 0 0 55 35 20
2014 HR 14 24 45 7 10 0 0 38 17 29
2014 HR-03 5 21 47 11 16 0 0 26 26 19
2011 HR 24 34 22 15 4 1 0 58 19 68
2011 HR-02 25 25 17 33 0 0 0 50 33 12
2011 HR-03 24 32 22 12 7 2 0 58 20 41

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 45 42 5 5 3 0 0 87 8 37
2017 HR-02 55 45 0 0 0 0 0 100 0 11
2017 HR-03 37 47 11 5 0 0 0 84 5 19
2014 HR 41 28 21 10 0 0 0 69 10 29
2014 HR-03 37 32 21 11 0 0 0 68 11 19
2011 HR 56 41 3 0 0 0 0 97 0 68
2011 HR-02 58 42 0 0 0 0 0 100 0 12
2011 HR-03 61 37 2 0 0 0 0 98 0 41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 31 18 18 10 0 3 53 29 38
2017 HR-02 9 36 27 18 9 0 0 45 27 11
2017 HR-03 10 40 20 15 15 0 0 50 30 20
2014 HR 31 17 21 21 10 0 0 48 31 29
2014 HR-03 26 11 32 16 16 0 0 37 32 19
2011 HR 18 28 31 10 12 0 1 46 22 68
2011 HR-02 17 42 25 8 8 0 0 58 17 12
2011 HR-03 17 17 34 12 17 0 2 35 30 41

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 31 38 15 0 0 8 17 42 38
2017 HR-02 0 36 45 9 0 0 9 10 40 11
2017 HR-03 15 35 35 5 0 0 10 6 56 20
2014 HR 14 41 34 7 3 0 0 10 55 29
2014 HR-03 16 42 32 5 5 0 0 11 58 19
2011 HR 3 28 41 19 7 0 1 27 31 68
2011 HR-02 0 50 33 8 8 0 0 17 50 12
2011 HR-03 5 27 44 15 7 0 2 23 33 41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 28 38 15 3 0 3 18 42 38
2017 HR-02 0 27 45 9 9 0 9 20 30 11
2017 HR-03 20 40 30 10 0 0 0 10 60 20
2014 HR 24 31 28 14 3 0 0 17 55 29
2014 HR-03 21 37 32 5 5 0 0 11 58 19
2011 HR 22 21 28 18 9 1 1 27 44 68
2011 HR-02 33 17 17 17 8 8 0 27 55 12
2011 HR-03 20 22 29 22 5 0 2 28 43 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 5 36 33 21 0 3 3 22 43 38
2017 HR-02 9 36 36 18 0 0 0 18 45 11
2017 HR-03 5 35 35 15 0 5 5 17 44 20
2014 HR 10 24 38 21 7 0 0 28 34 29
2014 HR-03 11 21 42 21 5 0 0 26 32 19
2011 HR 12 16 32 24 13 0 3 38 29 68
2011 HR-02 17 17 25 25 8 0 8 36 36 12
2011 HR-03 10 15 39 22 12 0 2 35 25 41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 15 44 23 10 0 0 33 23 38
2017 HR-02 9 9 45 18 18 0 0 36 18 11
2017 HR-03 10 20 50 15 5 0 0 20 30 20
2014 HR 0 24 38 24 14 0 0 38 24 29
2014 HR-03 0 26 42 16 16 0 0 32 26 19
2011 HR 6 15 49 16 13 0 1 30 21 68
2011 HR-02 17 17 25 33 8 0 0 42 33 12
2011 HR-03 5 17 56 7 12 0 2 20 23 41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 26 26 10 5 5 0 16 57 38
2017 HR-02 27 27 9 18 9 9 0 30 60 11
2017 HR-03 30 35 25 5 0 5 0 5 68 20
2014 HR 45 24 21 3 7 0 0 10 69 29
2014 HR-03 58 16 21 0 5 0 0 5 74 19
2011 HR 28 37 21 7 4 0 3 12 67 68
2011 HR-02 33 42 17 0 0 0 8 0 82 12
2011 HR-03 34 29 20 7 7 0 2 15 65 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 28 26 18 13 0 3 32 42 38
2017 HR-02 9 18 9 9 45 0 9 60 30 11
2017 HR-03 20 35 35 10 0 0 0 10 55 20
2014 HR 10 24 41 14 10 0 0 24 34 29
2014 HR-03 16 21 53 0 11 0 0 11 37 19
2011 HR 13 19 28 19 12 0 9 34 35 68
2011 HR-02 25 8 25 8 17 0 17 30 40 12
2011 HR-03 7 22 32 24 7 0 7 34 32 41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 31 36 10 3 3 5 14 47 38
2017 HR-02 0 36 45 9 9 0 0 18 36 11
2017 HR-03 25 25 25 10 0 5 10 12 59 20
2014 HR 17 34 28 17 3 0 0 21 52 29
2014 HR-03 21 42 26 5 5 0 0 11 63 19
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 64 18 10 8 0 0 0 82 8 38
2017 HR-02 45 18 9 27 0 0 0 64 27 11
2017 HR-03 70 15 15 0 0 0 0 85 0 20
2014 HR 66 21 3 10 0 0 0 86 10 29
2014 HR-03 68 21 0 11 0 0 0 89 11 19
2011 HR 66 12 9 3 4 1 4 83 8 68
2011 HR-02 92 8 0 0 0 0 0 100 0 12
2011 HR-03 59 17 7 5 5 0 7 82 11 41

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 15 26 18 18 10 3 10 47 32 38
2017 HR-02 0 55 0 18 9 0 18 67 33 11
2017 HR-03 20 15 20 15 15 5 10 41 35 20
2014 HR 7 31 28 10 7 10 7 46 21 29
2014 HR-03 5 21 32 11 11 11 11 33 27 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 31 41 8 8 13 0 0 72 21 38
2017 HR-02 18 45 18 9 9 0 0 64 18 11
2017 HR-03 35 40 5 5 15 0 0 75 20 20
2014 HR 28 41 14 7 7 3 0 71 14 29
2014 HR-03 37 26 11 11 11 5 0 67 22 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 49 15 5 0 0 3 79 5 38
2017 HR-02 27 55 9 0 0 0 9 90 0 11
2017 HR-03 25 55 15 5 0 0 0 80 5 20
2014 HR 38 34 14 10 0 3 0 75 11 29
2014 HR-03 42 26 16 11 0 5 0 72 11 19
2011 HR 32 37 4 19 7 0 0 69 26 68
2011 HR-02 17 42 8 33 0 0 0 58 33 12
2011 HR-03 32 39 2 17 10 0 0 71 27 41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 26 31 18 18 5 3 0 58 24 38
2017 HR-02 18 55 9 0 9 9 0 80 10 11
2017 HR-03 25 25 25 20 5 0 0 50 25 20
2014 HR 21 34 14 24 0 7 0 59 26 29
2014 HR-03 16 42 5 26 0 11 0 65 29 19
2011 HR 32 21 13 21 9 4 0 55 31 68
2011 HR-02 17 33 8 25 17 0 0 50 42 12
2011 HR-03 32 20 12 27 5 5 0 54 33 41

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 3 13 23 15 8 28 10 25 38 38
2017 HR-02 0 18 18 18 9 27 9 29 43 11
2017 HR-03 0 15 30 15 0 25 15 25 25 20
2014 HR 3 10 17 17 10 31 10 24 47 29
2014 HR-03 0 11 16 21 16 37 0 17 58 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 36 10 15 5 0 0 69 21 38
2017 HR-02 36 36 9 18 0 0 0 73 18 11
2017 HR-03 25 50 10 5 10 0 0 75 15 20
2014 HR 45 28 10 14 3 0 0 72 17 29
2014 HR-03 47 26 11 11 5 0 0 74 16 19
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 46 33 3 8 10 0 0 79 18 38
2017 HR-02 36 55 0 0 9 0 0 91 9 11
2017 HR-03 50 30 0 10 10 0 0 80 20 20
2014 HR 24 31 10 17 14 3 0 57 32 29
2014 HR-03 11 26 16 26 16 5 0 39 44 19
2011 HR 28 38 13 13 6 0 1 67 19 68
2011 HR-02 33 42 17 8 0 0 0 75 8 12
2011 HR-03 27 34 15 15 7 0 2 63 23 41

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 49 31 5 8 8 0 0 79 15 38
2017 HR-02 27 55 9 0 9 0 0 82 9 11
2017 HR-03 55 30 0 10 5 0 0 85 15 20
2014 HR 34 38 3 10 3 10 0 81 15 29
2014 HR-03 32 32 5 11 5 16 0 75 19 19
2011 HR 40 35 15 10 0 0 0 75 10 68
2011 HR-02 58 17 17 8 0 0 0 75 8 12
2011 HR-03 39 32 17 12 0 0 0 71 12 41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 51 26 5 10 8 0 0 77 18 38
2017 HR-02 45 45 0 9 0 0 0 91 9 11
2017 HR-03 50 25 10 5 10 0 0 75 15 20
2014 HR 31 28 14 14 7 7 0 63 22 29
2014 HR-03 26 21 16 16 11 11 0 53 29 19
2011 HR 33 37 10 13 4 1 0 71 18 67
2011 HR-02 25 42 8 25 0 0 0 67 25 12
2011 HR-03 37 32 12 12 5 2 0 70 18 41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 100 0 0 0 0 0 0 100 0 38
2017 HR-02 100 0 0 0 0 0 0 100 0 11
2017 HR-03 100 0 0 0 0 0 0 100 0 20
2014 HR 72 24 3 0 0 0 0 97 0 29
2014 HR-03 79 21 0 0 0 0 0 100 0 19
2011 HR 81 9 4 1 0 0 4 94 2 68
2011 HR-02 75 25 0 0 0 0 0 100 0 12
2011 HR-03 85 5 5 2 0 0 2 93 3 41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 64 23 8 5 0 0 0 87 5 38
2017 HR-02 64 18 9 9 0 0 0 82 9 11
2017 HR-03 60 30 10 0 0 0 0 90 0 20
2014 HR 38 28 14 0 0 21 0 83 0 29
2014 HR-03 26 32 11 0 0 32 0 85 0 19
2011 HR 46 37 6 6 1 4 0 86 8 68
2011 HR-02 50 25 8 8 0 8 0 82 9 12
2011 HR-03 41 44 5 5 2 2 0 88 8 41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 67 23 0 3 8 0 0 90 10 38
2017 HR-02 64 27 0 0 9 0 0 91 9 11
2017 HR-03 60 30 0 0 10 0 0 90 10 20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 69 23 0 0 8 0 0 92 8 38
2017 HR-02 64 36 0 0 0 0 0 100 0 11
2017 HR-03 70 20 0 0 10 0 0 90 10 20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 46 28 13 5 8 0 0 74 13 38
2017 HR-02 45 36 9 0 9 0 0 82 9 11
2017 HR-03 40 30 15 10 5 0 0 70 15 20
2014 HR 34 21 17 17 7 3 0 57 25 29
2014 HR-03 26 11 26 21 11 5 0 39 33 19
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 18 44 18 10 3 8 0 67 14 38
2017 HR-02 18 73 9 0 0 0 0 91 0 11
2017 HR-03 10 40 25 20 5 0 0 50 25 20
2014 HR 21 24 14 17 7 17 0 54 29 29
2014 HR-03 16 21 16 16 11 21 0 47 33 19
2011 HR 15 22 22 22 10 7 1 40 35 68
2011 HR-02 17 25 33 8 0 17 0 50 10 12
2011 HR-03 7 24 22 22 17 5 2 34 42 41

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 5 36 21 23 10 5 0 43 35 38
2017 HR-02 9 55 36 0 0 0 0 64 0 11
2017 HR-03 0 35 15 35 15 0 0 35 50 20
2014 HR 17 14 38 17 14 0 0 31 31 29
2014 HR-03 16 16 26 21 21 0 0 32 42 19
2011 HR 7 22 22 24 21 3 0 31 46 67
2011 HR-02 9 18 18 27 18 9 0 30 50 11
2011 HR-03 2 27 27 27 17 0 0 29 44 41

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 5 26 28 18 10 13 0 35 32 38
2017 HR-02 9 27 55 0 0 9 0 40 0 11
2017 HR-03 0 30 20 25 20 5 0 32 47 20
2014 HR 14 14 28 21 21 3 0 29 43 29
2014 HR-03 11 11 26 16 32 5 0 22 50 19
2011 HR 3 25 25 28 16 3 0 29 45 68
2011 HR-02 0 33 33 25 8 0 0 33 33 12
2011 HR-03 2 27 22 29 17 2 0 30 48 41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 28 15 28 8 8 3 43 40 38
2017 HR-02 9 36 27 18 0 9 0 50 20 11
2017 HR-03 5 35 10 40 5 0 5 42 47 20
2014 HR 10 21 24 24 10 10 0 35 38 29
2014 HR-03 5 16 26 32 11 11 0 24 47 19
2011 HR 12 19 21 25 12 12 0 35 42 68
2011 HR-02 0 17 17 42 17 8 0 18 64 12
2011 HR-03 12 20 20 27 7 15 0 37 40 41

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 23 15 23 13 18 0 38 44 38
2017 HR-02 18 45 9 9 0 18 0 78 11 11
2017 HR-03 0 15 25 30 20 10 0 17 56 20
2014 HR 10 31 14 21 24 0 0 41 45 29
2014 HR-03 5 32 11 16 37 0 0 37 53 19
2011 HR 10 32 16 22 15 4 0 45 38 68
2011 HR-02 8 25 25 25 8 8 0 36 36 12
2011 HR-03 7 34 15 22 17 5 0 44 41 41
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 44 13 13 3 0 0 72 15 38
2017 HR-02 36 64 0 0 0 0 0 100 0 11
2017 HR-03 20 40 20 15 5 0 0 60 20 20
2014 HR 17 52 17 7 7 0 0 69 14 29
2014 HR-03 16 53 16 5 11 0 0 68 16 19
2011 HR 22 49 12 13 3 1 0 72 16 68
2011 HR-02 25 50 17 0 0 8 0 82 0 12
2011 HR-03 20 51 12 15 2 0 0 71 17 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 41 49 8 3 0 0 0 90 3 38
2017 HR-02 55 45 0 0 0 0 0 100 0 11
2017 HR-03 30 55 10 5 0 0 0 85 5 20
2014 HR 48 34 10 7 0 0 0 83 7 29
2014 HR-03 53 26 11 11 0 0 0 79 11 19
2011 HR 41 37 9 6 4 3 0 80 11 68
2011 HR-02 33 33 17 8 0 8 0 73 9 12
2011 HR-03 37 46 7 5 5 0 0 83 10 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 31 31 10 8 5 13 3 73 15 38
2017 HR-02 45 27 0 0 0 27 0 100 0 11
2017 HR-03 20 30 20 15 5 5 5 56 22 20
2014 HR 24 34 10 10 7 10 3 68 20 29
2014 HR-03 21 42 5 11 11 11 0 71 24 19
2011 HR 40 37 10 4 3 4 1 81 8 68
2011 HR-02 67 25 8 0 0 0 0 92 0 12
2011 HR-03 29 41 10 7 2 7 2 78 11 41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 26 13 15 3 8 3 66 20 38
2017 HR-02 36 45 9 0 0 9 0 90 0 11
2017 HR-03 20 25 15 25 5 5 5 50 33 20
2014 HR 17 24 21 14 14 10 0 46 31 29
2014 HR-03 11 26 21 16 16 11 0 41 35 19
2011 HR 18 38 12 21 4 6 1 60 27 68
2011 HR-02 25 17 17 25 8 8 0 45 36 12
2011 HR-03 15 39 12 20 5 7 2 59 27 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 23 8 15 18 13 3 52 39 38
2017 HR-02 27 36 9 9 0 18 0 78 11 11
2017 HR-03 15 15 10 20 25 10 5 35 53 20
2014 HR 10 17 10 21 24 17 0 33 54 29
2014 HR-03 5 21 5 21 26 21 0 33 60 19
2011 HR 9 26 16 25 9 13 1 41 40 68
2011 HR-02 8 42 17 17 8 8 0 55 27 12
2011 HR-03 10 24 17 22 7 17 2 42 36 41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 67 23 3 5 0 0 3 92 5 38
2017 HR-02 64 27 9 0 0 0 0 91 0 11
2017 HR-03 65 25 0 5 0 0 5 95 5 20
2014 HR 66 17 10 7 0 0 0 83 7 29
2014 HR-03 68 16 11 5 0 0 0 84 5 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 49 26 8 0 0 10 8 91 0 38
2017 HR-02 27 45 9 0 0 18 0 89 0 11
2017 HR-03 60 20 10 0 0 5 5 89 0 20
2014 HR 55 28 10 3 0 3 0 86 4 29
2014 HR-03 58 26 11 0 0 5 0 89 0 19
2011 HR 63 19 15 1 0 1 0 84 1 68
2011 HR-02 67 25 0 8 0 0 0 92 8 12
2011 HR-03 61 20 17 0 0 2 0 83 0 41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 31 26 18 8 5 0 46 27 38
2017 HR-02 27 45 9 9 0 9 0 80 10 11
2017 HR-03 5 15 40 20 15 5 0 21 37 20
2014 HR 14 14 41 10 17 3 0 29 29 29
2014 HR-03 5 5 53 11 21 5 0 11 33 19
2011 HR 12 22 22 26 18 0 0 34 44 68
2011 HR-02 17 0 25 42 17 0 0 17 58 12
2011 HR-03 12 22 27 20 20 0 0 34 39 41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 15 28 23 23 0 3 24 47 38
2017 HR-02 18 9 36 18 18 0 0 27 36 11
2017 HR-03 5 10 35 20 25 0 5 16 47 20
2014 HR 10 24 14 21 31 0 0 34 52 29
2014 HR-03 0 26 16 26 32 0 0 26 58 19
2011 HR 10 19 19 26 24 1 0 30 51 68
2011 HR-02 17 8 17 8 50 0 0 25 58 12
2011 HR-03 5 20 20 34 20 2 0 25 55 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 18 31 23 15 5 8 0 53 22 38
2017 HR-02 18 55 18 9 0 0 0 73 9 11
2017 HR-03 10 15 35 20 10 10 0 28 33 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 26 33 23 8 0 8 3 66 9 38
2017 HR-02 27 45 18 0 0 9 0 80 0 11
2017 HR-03 20 35 25 10 0 5 5 61 11 20
2014 HR 28 34 21 7 0 10 0 69 8 29
2014 HR-03 21 32 21 11 0 16 0 62 13 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 15 64 8 8 0 3 3 84 8 38
2017 HR-02 18 82 0 0 0 0 0 100 0 11
2017 HR-03 15 60 10 10 0 0 5 79 11 20
2014 HR 14 48 24 10 0 3 0 64 11 29
2014 HR-03 11 42 26 16 0 5 0 56 17 19
2011 HR 32 38 18 6 3 3 0 73 9 68
2011 HR-02 50 17 25 8 0 0 0 67 8 12
2011 HR-03 27 39 20 7 2 5 0 69 10 41

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 44 13 8 3 0 0 77 10 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 25 45 20 5 5 0 0 70 10 20
2014 HR 38 28 17 14 3 0 0 66 17 29
2014 HR-03 32 26 16 21 5 0 0 58 26 19
2011 HR 29 38 11 18 5 0 0 67 23 66
2011 HR-02 18 18 36 27 0 0 0 36 27 11
2011 HR-03 28 45 8 18 3 0 0 73 20 40

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 31 38 18 5 8 0 0 69 13 38
2017 HR-02 36 64 0 0 0 0 0 100 0 11
2017 HR-03 20 30 35 5 10 0 0 50 15 20
2014 HR 28 21 24 21 7 0 0 48 28 29
2014 HR-03 16 32 26 16 11 0 0 47 26 19
2011 HR 25 38 24 10 3 0 0 63 13 68
2011 HR-02 25 42 17 8 8 0 0 67 17 12
2011 HR-03 22 39 29 10 0 0 0 61 10 41

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 33 21 5 8 0 0 67 13 38
2017 HR-02 45 45 9 0 0 0 0 91 0 11
2017 HR-03 20 30 35 10 5 0 0 50 15 20
2014 HR 28 17 21 24 10 0 0 45 34 29
2014 HR-03 16 26 21 21 16 0 0 42 37 19
2011 HR 15 43 16 19 6 1 0 58 25 68
2011 HR-02 25 42 17 8 8 0 0 67 17 12
2011 HR-03 10 44 17 22 5 2 0 55 28 41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 36 33 8 5 8 5 5 77 14 38
2017 HR-02 64 27 0 0 0 9 0 100 0 11
2017 HR-03 25 35 15 5 5 5 10 71 12 20
2014 HR 34 28 24 3 3 3 3 67 7 29
2014 HR-03 32 26 32 0 5 0 5 61 6 19
2011 HR 37 29 10 7 9 6 1 71 17 68
2011 HR-02 25 42 8 17 8 0 0 67 25 12
2011 HR-03 37 27 15 5 7 7 2 70 14 41
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 HR 10 72 18 38
2017 HR-02 0 91 9 11
2017 HR-03 15 70 15 20
2014 HR 10 69 21 29
2014 HR-03 11 63 26 19
2011 HR 13 62 25 68
2011 HR-02 0 75 25 12
2011 HR-03 15 63 22 41
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HR 18 82 38
2017 HR-03 25 75 20
2014 HR 21 79 29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 18 8 8 13 36 10 48 38 38
2017 HR-02 27 18 9 9 0 27 9 71 14 11
2017 HR-03 0 25 5 5 10 40 15 56 33 20
2014 HR 3 10 28 10 0 41 7 27 20 29
2014 HR-03 0 16 26 11 0 42 5 30 20 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 33 10 5 8 28 3 67 19 38
2017 HR-02 27 64 0 0 0 9 0 100 0 11
2017 HR-03 10 20 20 5 10 30 5 46 23 20
2014 HR 7 24 21 17 0 31 0 45 25 29
2014 HR-03 5 16 26 21 0 32 0 31 31 19
2011 HR 28 35 19 9 1 7 0 68 11 68
2011 HR-02 33 33 17 8 0 8 0 73 9 12
2011 HR-03 22 37 24 7 0 10 0 65 8 41
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 54 8 8 0 3 0 84 8 38
2017 HR-02 36 55 9 0 0 0 0 91 0 11
2017 HR-03 30 45 10 10 0 5 0 79 11 20
2014 HR 28 48 17 7 0 0 0 76 7 29
2014 HR-03 32 42 26 0 0 0 0 74 0 19
2011 HR 31 54 10 3 0 0 1 87 3 68
2011 HR-02 50 33 17 0 0 0 0 83 0 12
2011 HR-03 29 51 12 5 0 0 2 83 5 41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 5 8 38 13 5 28 3 19 26 38
2017 HR-02 9 9 45 9 0 18 9 25 13 11
2017 HR-03 5 5 40 15 5 30 0 14 29 20
2014 HR 3 17 31 21 7 21 0 26 35 29
2014 HR-03 0 16 37 16 11 21 0 20 33 19
2011 HR 6 29 29 12 4 16 3 44 20 68
2011 HR-02 0 25 33 33 0 8 0 27 36 12
2011 HR-03 7 24 32 5 7 20 5 42 16 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 49 36 8 5 0 3 0 87 5 38
2017 HR-02 45 55 0 0 0 0 0 100 0 11
2017 HR-03 50 30 15 5 0 0 0 80 5 20
2014 HR 28 34 24 0 0 14 0 72 0 29
2014 HR-03 21 32 26 0 0 21 0 67 0 19
2011 HR 35 35 16 6 3 3 1 74 9 68
2011 HR-02 25 50 8 17 0 0 0 75 17 12
2011 HR-03 39 29 17 5 2 5 2 74 8 41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 56 10 0 0 21 0 87 0 38
2017 HR-02 9 91 0 0 0 0 0 100 0 11
2017 HR-03 15 40 20 0 0 25 0 73 0 20
2014 HR 17 34 31 7 0 10 0 58 8 29
2014 HR-03 11 26 42 5 0 16 0 44 6 19
2011 HR 22 28 31 9 1 6 1 55 11 67
2011 HR-02 18 27 36 9 0 9 0 50 10 11
2011 HR-03 22 27 34 10 0 5 2 53 11 41
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HR-02 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 8 21 3 0 49 10 44 6 38
2017 HR-02 18 18 9 0 0 36 18 80 0 11
2017 HR-03 10 5 30 0 0 45 10 33 0 20
2014 HR 7 17 17 0 0 55 3 58 0 29
2014 HR-03 0 21 16 0 0 63 0 57 0 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 18 38 18 5 0 18 3 71 6 38
2017 HR-02 27 55 9 0 0 9 0 90 0 11
2017 HR-03 20 25 30 5 0 15 5 56 6 20
2014 HR 17 28 17 0 0 38 0 72 0 29
2014 HR-03 11 21 21 0 0 47 0 60 0 19
2011 HR 40 26 19 6 3 6 0 70 9 68
2011 HR-02 50 8 25 8 8 0 0 58 17 12
2011 HR-03 32 34 22 5 0 7 0 71 5 41
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 13 38 15 23 0 0 23 38 38
2017 HR-02 9 9 27 27 27 0 0 18 55 11
2017 HR-03 15 15 45 15 10 0 0 30 25 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 13 41 13 23 0 0 23 36 38
2017 HR-02 9 18 36 18 18 0 0 27 36 11
2017 HR-03 10 5 45 15 25 0 0 15 40 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 29 16 18 16 0 0 50 34 37
2017 HR-02 9 27 9 36 18 0 0 36 55 11
2017 HR-03 11 42 21 5 21 0 0 53 26 19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 18 23 15 33 0 0 28 49 38
2017 HR-02 9 9 36 18 27 0 0 18 45 11
2017 HR-03 5 15 20 20 40 0 0 20 60 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 23 41 18 5 10 0 3 66 16 38
2017 HR-02 18 64 9 0 9 0 0 82 9 11
2017 HR-03 15 40 25 10 10 0 0 55 20 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 21 36 18 3 0 3 42 21 38
2017 HR-02 18 36 36 0 9 0 0 55 9 11
2017 HR-03 15 15 35 30 0 0 5 32 32 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 41 28 18 5 0 0 49 23 38
2017 HR-02 9 45 18 27 0 0 0 55 27 11
2017 HR-03 0 45 30 15 10 0 0 45 25 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 38 26 13 13 0 0 49 26 38
2017 HR-02 0 45 36 18 0 0 0 45 18 11
2017 HR-03 15 30 15 15 25 0 0 45 40 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 23 36 28 8 5 0 0 59 13 38
2017 HR-02 9 64 18 9 0 0 0 73 9 11
2017 HR-03 25 25 30 10 10 0 0 50 20 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 28 38 26 8 0 0 0 67 8 38
2017 HR-02 27 36 18 18 0 0 0 64 18 11
2017 HR-03 30 45 20 5 0 0 0 75 5 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 33 26 23 10 8 0 0 59 18 38
2017 HR-02 36 36 18 0 9 0 0 73 9 11
2017 HR-03 15 25 30 20 10 0 0 40 30 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 69 15 3 3 5 3 3 89 8 38
2017 HR-02 73 18 0 0 0 9 0 100 0 11
2017 HR-03 60 20 0 5 10 0 5 84 16 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 51 21 13 8 8 0 0 72 15 38
2017 HR-02 45 18 27 0 9 0 0 64 9 11
2017 HR-03 50 20 10 10 10 0 0 70 20 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 72 8 8 8 3 0 3 82 11 38
2017 HR-02 73 9 9 9 0 0 0 82 9 11
2017 HR-03 65 10 5 10 5 0 5 79 16 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 85 0 3 0 0 0 13 97 0 38
2017 HR-02 82 0 0 0 0 0 18 100 0 11
2017 HR-03 80 0 5 0 0 0 15 94 0 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 56 28 8 3 0 0 5 89 3 38
2017 HR-02 45 36 9 9 0 0 0 82 9 11
2017 HR-03 55 25 10 0 0 0 10 89 0 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 49 21 15 5 5 0 5 73 11 38
2017 HR-02 55 27 9 0 9 0 0 82 9 11
2017 HR-03 55 20 10 0 5 0 10 83 6 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 59 21 15 0 3 0 3 82 3 38
2017 HR-02 91 9 0 0 0 0 0 100 0 11
2017 HR-03 40 25 30 0 0 0 5 68 0 20

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 8 21 46 18 8 0 0 28 26 38
2017 HR-02 9 18 45 18 9 0 0 27 27 11
2017 HR-03 0 15 60 15 10 0 0 15 25 20

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 0 18 46 28 8 0 0 36 18 38
2017 HR-02 0 0 55 27 18 0 0 45 0 11
2017 HR-03 0 30 40 30 0 0 0 30 30 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 13 51 26 8 0 3 0 66 8 38
2017 HR-02 9 45 36 9 0 0 0 55 9 11
2017 HR-03 15 50 20 10 0 5 0 68 11 20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 10 33 23 21 10 3 0 45 32 38
2017 HR-02 9 36 36 18 0 0 0 45 18 11
2017 HR-03 0 40 20 20 15 5 0 42 37 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HR 18 82 38
2017 HR-02 0 100 11
2014 HR 17 83 29
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 21 26 23 8 15 5 3 22 78 38
2017 HR-02 9 45 27 9 9 0 0 9 91 11
2017 HR-03 20 20 25 5 15 10 5 24 76 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 HR 21 28
2017 HR-02 30 10
2017 HR-03 15 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HR 25 28
2017 HR-02 20 10
2017 HR-03 23 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HR 7 28
2017 HR-02 10 10
2017 HR-03 0 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 HR 61 28
2017 HR-02 80 10
2017 HR-03 54 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 HR 7 28
2017 HR-02 0 10
2017 HR-03 15 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 HR 29 28
2017 HR-02 20 10
2017 HR-03 31 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 HR 7 39 21 11 11 11 28
2017 HR-02 0 40 20 0 10 30 10
2017 HR-03 15 46 23 8 8 0 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 4 7 14 29 32 0 14 13 71 28
2017 HR-02 10 10 0 40 40 0 0 20 80 10
2017 HR-03 0 0 23 15 31 0 31 0 67 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HR 0 4 7 25 50 0 14 4 88 28
2017 HR-02 0 10 0 40 50 0 0 10 90 10
2017 HR-03 0 0 15 15 38 0 31 0 78 13
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