2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 53 5 7 3 0 0 86 9 245
2017 GS-02 44 52 0 4 0 0 0 96 4 23
2017 GS-03 37 44 0 12 6 0 0 82 18 16
2017 GS-04 30 53 7 6 4 0 0 83 10 157
2017 GS-05 38 48 3 10 0 0 0 86 10 29
2014 GS 30 47 3 14 5 1 0 78 19 191
2014 GS-02 41 53 0 6 0 0 0 94 6 17
2014 GS-03 48 10 0 21 21 0 0 59 41 15
2014 GS-04 24 54 5 14 3 1 0 78 17 121
2014 GS-05 43 40 5 5 5 0 0 84 11 19
2011 GS 32 50 3 11 5 0 0 81 16 264
2011 GS-02 62 32 3 3 0 0 0 94 3 34
2011 GS-03 44 25 13 19 0 0 0 69 19 16
2011 GS-04 26 53 4 13 5 0 0 78 18 137
2011 GS-05 21 58 0 13 8 0 0 79 21 24
2011 GS-06 26 48 0 13 13 0 0 74 26 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 69 21 2 4 2 1 2 92 6 244
2017 GS-02 83 13 0 4 0 0 0 96 4 23
2017 GS-03 63 25 0 6 0 6 0 93 7 16
2017 GS-04 67 22 4 3 3 1 1 90 6 157
2017 GS-05 62 28 0 3 0 0 7 96 4 29
2014 GS 74 16 4 4 1 1 0 91 5 191
2014 GS-02 94 0 6 0 0 0 0 94 0 17
2014 GS-03 59 14 14 7 0 7 0 78 7 15
2014 GS-04 71 21 3 3 2 0 0 92 5 121
2014 GS-05 84 5 0 11 0 0 0 89 11 19
2011 GS 67 20 4 4 1 0 3 90 6 264
2011 GS-02 62 21 0 9 0 0 9 90 10 34
2011 GS-03 75 13 0 0 0 6 6 100 0 16
2011 GS-04 69 19 7 3 1 0 1 89 4 137
2011 GS-05 67 25 0 8 0 0 0 92 8 24
2011 GS-06 65 26 0 9 0 0 0 91 9 23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 72 14 5 3 3 1 3 88 6 245
2017 GS-02 78 9 0 4 4 0 4 91 9 23
2017 GS-03 75 12 6 0 0 0 6 93 0 16
2017 GS-04 69 14 6 4 4 1 2 85 8 157
2017 GS-05 69 21 3 0 0 0 7 96 0 29
2014 GS 77 10 5 4 1 1 2 90 5 191
2014 GS-02 88 6 0 6 0 0 0 94 6 17
2014 GS-03 55 17 21 0 0 7 0 78 0 15
2014 GS-04 77 10 5 5 1 0 2 88 6 121
2014 GS-05 84 5 0 5 0 0 5 94 6 19
2011 GS 70 12 4 4 2 0 9 89 7 263
2011 GS-02 65 9 0 6 6 0 15 86 14 34
2011 GS-03 73 7 7 7 0 0 7 86 7 15
2011 GS-04 69 13 4 4 1 0 8 90 6 137
2011 GS-05 83 13 0 0 4 0 0 96 4 24
2011 GS-06 74 22 4 0 0 0 0 96 0 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 38 6 11 8 0 0 75 19 245
2017 GS-02 57 35 4 0 0 4 0 95 0 23
2017 GS-03 44 25 0 13 18 0 0 69 31 16
2017 GS-04 34 39 6 9 10 0 1 74 20 157
2017 GS-05 31 41 7 21 0 0 0 72 21 29
2014 GS 40 33 9 11 7 0 0 73 18 190
2014 GS-02 71 18 6 0 6 0 0 88 6 17
2014 GS-03 45 28 14 14 0 0 0 72 14 15
2014 GS-04 32 39 11 10 8 0 0 71 18 120
2014 GS-05 60 16 5 13 5 0 0 76 19 19
2011 GS 34 36 6 13 8 0 1 72 22 264
2011 GS-02 41 44 9 0 6 0 0 85 6 34
2011 GS-03 25 50 6 19 0 0 0 75 19 16
2011 GS-04 33 34 6 15 11 1 0 68 26 137
2011 GS-05 46 25 8 13 8 0 0 71 21 24
2011 GS-06 22 43 4 17 13 0 0 65 30 23

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 27 41 11 14 7 0 0 68 22 245
2017 GS-02 48 26 4 13 9 0 0 74 22 23
2017 GS-03 6 44 19 31 0 0 0 50 31 16
2017 GS-04 23 45 12 12 8 0 0 68 20 157
2017 GS-05 34 28 7 21 10 0 0 62 31 29
2014 GS 26 38 11 17 8 0 1 64 25 191
2014 GS-02 35 41 12 0 6 0 6 81 6 17
2014 GS-03 41 14 7 31 7 0 0 55 38 15
2014 GS-04 18 46 11 18 7 0 0 63 25 121
2014 GS-05 49 16 16 13 5 0 0 65 19 19
2011 GS 32 37 13 11 6 0 1 71 17 262
2011 GS-02 41 35 21 0 0 0 3 79 0 34
2011 GS-03 13 31 6 19 25 0 6 47 47 16
2011 GS-04 30 37 13 13 6 0 1 67 19 136
2011 GS-05 38 33 13 13 4 0 0 71 17 24
2011 GS-06 22 39 13 17 9 0 0 61 26 23

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 28 14 7 5 0 0 74 13 245
2017 GS-02 13 39 22 4 22 0 0 52 26 23
2017 GS-03 69 13 6 0 6 0 6 87 6 16
2017 GS-04 47 26 15 9 3 0 0 73 12 157
2017 GS-05 45 34 7 7 7 0 0 79 14 29
2014 GS 42 36 15 4 2 0 1 78 7 191
2014 GS-02 41 29 18 6 6 0 0 71 12 17
2014 GS-03 31 28 28 0 14 0 0 59 14 15
2014 GS-04 39 40 14 5 1 0 1 80 6 121
2014 GS-05 54 30 16 0 0 0 0 84 0 19
2011 GS 43 32 11 9 5 0 0 76 13 263
2011 GS-02 44 18 21 6 12 0 0 62 18 34
2011 GS-03 38 31 13 13 6 0 0 69 19 16
2011 GS-04 46 31 11 10 3 0 0 76 13 136
2011 GS-05 46 42 4 4 4 0 0 88 8 24
2011 GS-06 22 65 4 4 4 0 0 87 9 23

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 51 27 8 8 5 0 0 79 13 244
2017 GS-02 30 48 4 0 17 0 0 78 17 23
2017 GS-03 63 24 6 0 0 0 6 93 0 16
2017 GS-04 53 24 9 12 2 0 0 77 14 156
2017 GS-05 55 31 3 0 10 0 0 86 10 29
2014 GS 50 32 9 6 2 0 1 83 8 191
2014 GS-02 53 29 6 6 0 0 6 88 6 17
2014 GS-03 52 21 21 0 7 0 0 72 7 15
2014 GS-04 50 31 10 7 2 0 0 81 9 121
2014 GS-05 46 38 5 11 0 0 0 84 11 19
2011 GS 44 36 8 6 5 0 0 81 11 264
2011 GS-02 41 32 12 3 12 0 0 74 15 34
2011 GS-03 25 38 19 13 6 0 0 63 19 16
2011 GS-04 47 34 7 7 5 0 0 81 12 137
2011 GS-05 46 33 13 0 8 0 0 79 8 24
2011 GS-06 39 57 0 4 0 0 0 96 4 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 33 9 8 6 0 0 77 14 245
2017 GS-02 57 17 13 4 9 0 0 74 13 23
2017 GS-03 37 32 6 13 12 0 0 69 25 16
2017 GS-04 40 36 10 8 6 0 0 77 14 157
2017 GS-05 55 28 7 7 3 0 0 83 10 29
2014 GS 38 37 10 13 2 0 0 75 15 190
2014 GS-02 47 29 18 6 0 0 0 76 6 17
2014 GS-03 38 28 7 21 7 0 0 66 28 15
2014 GS-04 34 40 11 14 1 0 0 74 15 120
2014 GS-05 54 43 3 0 0 0 0 97 0 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 26 14 11 5 1 1 69 16 245
2017 GS-02 48 39 4 4 4 0 0 87 9 23
2017 GS-03 56 19 6 6 6 0 6 80 13 16
2017 GS-04 40 24 15 12 6 1 1 65 19 157
2017 GS-05 55 24 7 14 0 0 0 79 14 29
2014 GS 39 32 14 7 7 1 1 72 14 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 21 24 21 14 21 0 0 45 34 15
2014 GS-04 37 36 13 7 5 2 1 75 12 121
2014 GS-05 49 16 24 5 5 0 0 65 11 19
2011 GS 34 37 11 12 5 1 0 72 17 263
2011 GS-02 32 50 12 3 3 0 0 82 6 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 37 34 12 12 5 0 1 71 17 136
2011 GS-05 29 38 4 25 4 0 0 67 29 24
2011 GS-06 26 48 9 4 13 0 0 74 17 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 27 10 11 6 1 3 72 17 245
2017 GS-02 44 30 9 13 0 0 4 77 14 23
2017 GS-03 44 25 12 6 6 0 6 74 13 16
2017 GS-04 44 25 9 11 6 2 3 72 18 157
2017 GS-05 38 34 7 10 10 0 0 72 21 29
2014 GS 42 22 11 12 10 1 3 66 23 190
2014 GS-02 59 6 29 6 0 0 0 65 6 17
2014 GS-03 48 7 7 24 14 0 0 55 38 15
2014 GS-04 34 27 8 14 12 1 4 64 27 121
2014 GS-05 54 27 11 3 5 0 0 81 8 19
2011 GS 33 27 8 11 13 1 7 65 27 261
2011 GS-02 32 44 6 6 6 0 6 81 13 34
2011 GS-03 44 25 13 13 6 0 0 69 19 16
2011 GS-04 36 24 7 12 13 1 6 65 27 135
2011 GS-05 35 22 0 13 26 0 4 59 41 23
2011 GS-06 26 26 9 13 22 0 4 55 36 23

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 39 10 8 6 0 0 76 15 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 60 20 7 13 0 0 0 80 13 15
2017 GS-04 34 39 12 8 6 1 0 74 14 157
2017 GS-05 34 41 7 14 3 0 0 76 17 29
2014 GS 40 35 12 9 4 0 0 75 13 191
2014 GS-02 35 35 18 12 0 0 0 71 12 17
2014 GS-03 48 17 0 14 21 0 0 66 34 15
2014 GS-04 37 37 16 8 3 0 0 74 10 121
2014 GS-05 51 32 5 11 0 0 0 84 11 19
2011 GS 46 32 10 7 4 0 0 79 11 262
2011 GS-02 44 32 18 0 6 0 0 76 6 34
2011 GS-03 40 47 13 0 0 0 0 87 0 15
2011 GS-04 48 30 8 10 4 0 0 78 14 136
2011 GS-05 46 29 13 0 13 0 0 75 13 24
2011 GS-06 30 48 4 17 0 0 0 78 17 23

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 24 33 15 15 12 0 0 58 27 244
2017 GS-02 13 39 13 22 13 0 0 52 35 23
2017 GS-03 40 20 13 13 13 0 0 60 26 15
2017 GS-04 25 30 16 15 13 1 1 56 28 157
2017 GS-05 21 41 14 14 10 0 0 62 24 29
2014 GS 24 36 12 15 12 1 0 61 27 191
2014 GS-02 29 41 6 18 6 0 0 71 24 17
2014 GS-03 21 17 14 34 14 0 0 38 48 15
2014 GS-04 23 37 14 15 10 1 0 61 25 121
2014 GS-05 27 46 5 5 16 0 0 73 22 19
2011 GS 23 33 14 16 12 2 0 57 28 264
2011 GS-02 38 24 21 9 6 3 0 64 15 34
2011 GS-03 13 38 25 19 6 0 0 50 25 16
2011 GS-04 21 36 10 18 12 2 0 59 31 137
2011 GS-05 25 8 25 29 8 0 4 35 39 24
2011 GS-06 13 43 17 9 17 0 0 57 26 23

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 44 11 8 5 0 0 77 12 244
2017 GS-02 39 39 13 4 4 0 0 78 9 23
2017 GS-03 40 26 27 7 0 0 0 66 7 15
2017 GS-04 31 45 9 9 6 0 0 76 15 157
2017 GS-05 41 38 10 7 3 0 0 79 10 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 37 11 6 4 0 0 80 9 244
2017 GS-02 48 43 9 0 0 0 0 91 0 23
2017 GS-03 46 40 13 0 0 0 0 87 0 15
2017 GS-04 41 34 12 7 5 1 0 76 12 157
2017 GS-05 55 28 3 10 3 0 0 83 14 29
2014 GS 48 32 10 5 4 1 0 81 9 190
2014 GS-02 65 29 6 0 0 0 0 94 0 17
2014 GS-03 59 14 7 7 14 0 0 72 21 15
2014 GS-04 39 39 11 6 3 2 0 79 9 120
2014 GS-05 70 13 11 0 5 0 0 84 5 19
2011 GS 41 33 11 7 4 3 1 77 11 263
2011 GS-02 53 26 12 3 3 3 0 82 6 34
2011 GS-03 38 13 31 6 6 6 0 53 13 16
2011 GS-04 41 36 8 7 4 4 0 80 12 137
2011 GS-05 33 42 8 8 4 0 4 78 13 24
2011 GS-06 36 32 18 14 0 0 0 68 14 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 32 15 11 12 0 0 62 23 244
2017 GS-02 31 30 9 13 17 0 0 61 31 23
2017 GS-03 33 40 0 13 13 0 0 74 26 15
2017 GS-04 31 29 15 12 11 1 0 61 23 157
2017 GS-05 21 34 17 10 17 0 0 55 28 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 29 9 3 2 0 0 86 5 245
2017 GS-02 61 22 17 0 0 0 0 83 0 23
2017 GS-03 62 25 0 6 0 0 6 93 7 16
2017 GS-04 53 31 10 4 3 0 0 84 6 157
2017 GS-05 62 34 0 0 3 0 0 97 3 29
2014 GS 69 24 5 1 1 0 0 93 2 191
2014 GS-02 65 35 0 0 0 0 0 100 0 17
2014 GS-03 66 14 0 7 14 0 0 79 21 15
2014 GS-04 66 27 7 0 0 0 0 93 0 121
2014 GS-05 78 16 0 5 0 0 0 95 5 19
2011 GS 66 27 6 0 1 0 0 93 2 263
2011 GS-02 64 24 12 0 0 0 0 88 0 33
2011 GS-03 75 25 0 0 0 0 0 100 0 16
2011 GS-04 68 26 5 0 1 0 0 93 1 137
2011 GS-05 58 33 4 0 4 0 0 92 4 24
2011 GS-06 48 39 9 4 0 0 0 87 4 23

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 39 11 16 11 0 0 60 28 245
2017 GS-02 26 26 22 17 9 0 0 52 26 23
2017 GS-03 31 38 6 19 6 0 0 69 25 16
2017 GS-04 19 37 12 19 14 0 1 56 32 157
2017 GS-05 31 48 7 3 10 0 0 79 14 29
2014 GS 22 39 12 16 10 0 0 61 27 191
2014 GS-02 29 53 6 12 0 0 0 82 12 17
2014 GS-03 28 17 14 14 28 0 0 45 41 15
2014 GS-04 16 40 14 20 10 0 0 56 30 121
2014 GS-05 38 40 5 5 11 0 0 78 16 19
2011 GS 26 36 11 15 11 0 0 62 26 262
2011 GS-02 30 42 6 18 0 3 0 75 19 33
2011 GS-03 13 44 13 19 13 0 0 56 31 16
2011 GS-04 23 35 10 17 15 0 0 58 32 136
2011 GS-05 29 29 21 17 4 0 0 58 21 24
2011 GS-06 35 30 13 9 13 0 0 65 22 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 36 14 11 8 0 0 67 19 245
2017 GS-02 31 26 17 17 9 0 0 57 26 23
2017 GS-03 37 38 25 0 0 0 0 75 0 16
2017 GS-04 29 33 14 13 10 1 1 63 23 157
2017 GS-05 41 41 3 7 7 0 0 83 14 29
2014 GS 30 37 11 14 8 1 0 67 22 191
2014 GS-02 24 65 6 6 0 0 0 88 6 17
2014 GS-03 28 24 14 14 21 0 0 52 34 15
2014 GS-04 24 37 11 19 7 1 0 62 27 121
2014 GS-05 49 30 16 0 5 0 0 78 5 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 41 12 7 5 0 0 76 12 245
2017 GS-02 35 35 17 9 4 0 0 70 13 23
2017 GS-03 37 38 19 0 6 0 0 75 6 16
2017 GS-04 32 42 9 9 6 0 1 75 16 157
2017 GS-05 45 45 10 0 0 0 0 90 0 29
2014 GS 32 40 12 11 5 0 0 72 16 191
2014 GS-02 47 47 6 0 0 0 0 94 0 17
2014 GS-03 34 14 24 21 7 0 0 48 28 15
2014 GS-04 25 48 12 11 4 0 0 74 14 121
2014 GS-05 54 22 13 5 5 0 0 76 11 19
2011 GS 40 35 11 8 5 1 0 76 13 264
2011 GS-02 44 35 15 6 0 0 0 79 6 34
2011 GS-03 25 50 13 13 0 0 0 75 13 16
2011 GS-04 39 38 9 10 4 0 0 77 15 137
2011 GS-05 50 29 13 4 4 0 0 79 8 24
2011 GS-06 26 35 17 9 4 4 4 67 14 23

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 34 10 5 3 0 0 82 8 245
2017 GS-02 44 30 17 0 9 0 0 74 9 23
2017 GS-03 56 31 6 0 0 0 6 93 0 16
2017 GS-04 47 35 10 5 3 0 0 82 8 157
2017 GS-05 52 28 7 10 3 0 0 79 14 29
2014 GS 52 35 9 3 1 0 0 87 4 191
2014 GS-02 59 29 12 0 0 0 0 88 0 17
2014 GS-03 52 21 14 7 7 0 0 72 14 15
2014 GS-04 45 44 9 2 0 0 0 89 2 121
2014 GS-05 68 11 5 16 0 0 0 78 16 19
2011 GS 53 33 7 5 3 0 0 86 7 263
2011 GS-02 47 32 12 3 6 0 0 79 9 34
2011 GS-03 44 38 6 13 0 0 0 81 13 16
2011 GS-04 56 29 7 5 2 0 0 85 7 136
2011 GS-05 58 25 8 0 8 0 0 83 8 24
2011 GS-06 48 48 0 4 0 0 0 96 4 23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 60 27 6 2 0 0 3 91 3 245
2017 GS-02 74 22 0 4 0 0 0 96 4 23
2017 GS-03 50 25 25 0 0 0 0 75 0 16
2017 GS-04 62 26 5 3 0 1 4 92 3 157
2017 GS-05 52 31 10 3 0 0 3 86 4 29
2014 GS 50 29 12 2 3 0 4 82 5 191
2014 GS-02 53 35 6 0 6 0 0 88 6 17
2014 GS-03 62 17 14 0 0 0 7 85 0 15
2014 GS-04 52 29 10 3 2 0 4 85 5 121
2014 GS-05 32 32 19 5 5 0 5 69 11 19
2011 GS 49 26 16 3 2 0 3 77 6 262
2011 GS-02 50 35 9 0 3 0 3 88 3 34
2011 GS-03 56 25 19 0 0 0 0 81 0 16
2011 GS-04 57 19 16 1 1 0 4 80 3 136
2011 GS-05 21 33 13 17 8 0 8 59 27 24
2011 GS-06 26 35 30 9 0 0 0 61 9 23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 5 18 28 20 19 1 8 43 26 244
2017 GS-02 4 17 35 17 9 0 17 32 26 23
2017 GS-03 6 12 25 25 19 0 12 50 21 16
2017 GS-04 5 16 29 20 21 1 8 45 23 156
2017 GS-05 7 21 24 14 24 3 7 42 31 29
2014 GS 5 21 31 24 13 3 3 40 27 188
2014 GS-02 0 12 12 47 24 6 0 75 13 17
2014 GS-03 0 21 31 21 14 7 7 40 24 15
2014 GS-04 5 23 32 23 12 3 3 37 29 120
2014 GS-05 5 11 46 32 5 0 0 38 16 19
2011 GS 7 19 33 22 12 1 6 37 28 262
2011 GS-02 3 3 39 27 24 0 3 53 6 33
2011 GS-03 6 31 31 13 19 0 0 31 38 16
2011 GS-04 7 18 29 25 13 1 7 40 28 136
2011 GS-05 0 29 42 17 0 4 8 19 33 24
2011 GS-06 0 30 52 9 9 0 0 17 30 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 16 27 17 21 4 7 42 28 243
2017 GS-02 9 18 32 0 23 9 9 28 33 22
2017 GS-03 18 6 13 13 38 6 6 57 28 16
2017 GS-04 7 17 27 19 19 4 8 42 27 156
2017 GS-05 17 10 24 17 28 0 3 46 29 29
2014 GS 16 20 23 18 18 2 3 38 38 190
2014 GS-02 0 6 24 24 41 6 0 69 6 17
2014 GS-03 28 7 24 21 21 0 0 41 34 15
2014 GS-04 16 23 23 19 14 2 3 35 41 121
2014 GS-05 22 22 19 16 22 0 0 38 43 19
2011 GS 11 20 28 18 15 2 5 36 34 261
2011 GS-02 3 12 33 12 33 3 3 48 16 33
2011 GS-03 6 31 38 6 13 6 0 20 40 16
2011 GS-04 10 18 28 22 13 2 6 38 31 136
2011 GS-05 13 21 38 13 8 4 4 23 36 24
2011 GS-06 18 36 18 14 14 0 0 27 55 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 19 23 16 13 5 12 34 39 244
2017 GS-02 8 31 17 13 13 4 13 32 47 23
2017 GS-03 6 13 25 6 25 13 12 42 25 16
2017 GS-04 13 14 25 18 12 6 12 36 33 157
2017 GS-05 14 25 18 11 14 4 14 30 48 28
2014 GS 14 21 26 14 13 5 7 31 40 188
2014 GS-02 6 18 24 29 18 6 0 50 25 17
2014 GS-03 21 7 31 0 21 7 14 26 35 15
2014 GS-04 14 25 25 12 11 5 8 26 45 120
2014 GS-05 11 13 32 22 16 5 0 40 26 19
2011 GS 14 24 23 13 10 7 8 28 45 262
2011 GS-02 9 9 21 24 24 9 3 55 21 33
2011 GS-03 0 31 31 13 6 6 13 23 38 16
2011 GS-04 17 26 23 11 11 4 8 25 48 137
2011 GS-05 13 25 25 17 8 8 4 29 43 24
2011 GS-06 14 36 27 9 5 9 0 15 55 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 4 4 12 29 29 4 19 75 10 241
2017 GS-02 4 13 13 26 26 0 17 63 21 23
2017 GS-03 0 6 0 19 38 13 24 90 10 16
2017 GS-04 3 1 13 26 33 3 20 77 6 153
2017 GS-05 7 7 7 34 21 7 17 73 18 29
2014 GS 2 5 21 28 29 1 14 67 8 188
2014 GS-02 0 0 24 29 35 6 6 73 0 17
2014 GS-03 0 0 31 7 48 0 14 64 0 15
2014 GS-04 2 5 19 31 27 1 15 69 8 120
2014 GS-05 0 11 8 38 32 0 11 79 12 19
2011 GS 3 8 23 25 23 2 16 58 13 258
2011 GS-02 0 9 18 24 39 0 9 70 10 33
2011 GS-03 0 19 13 25 13 13 19 55 27 16
2011 GS-04 4 6 22 22 26 1 19 60 12 135
2011 GS-05 4 17 17 42 4 4 13 55 25 24
2011 GS-06 0 9 36 27 27 0 0 55 9 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 14 25 20 22 2 7 46 26 243
2017 GS-02 13 17 17 26 22 0 4 50 32 23
2017 GS-03 0 37 13 13 31 6 0 47 40 16
2017 GS-04 8 12 27 19 22 2 9 47 22 155
2017 GS-05 14 10 17 21 28 3 7 54 27 29
2014 GS 14 24 24 16 18 2 2 35 39 190
2014 GS-02 0 12 18 29 35 6 0 69 13 17
2014 GS-03 7 34 10 14 34 0 0 48 41 15
2014 GS-04 15 24 28 14 16 1 3 31 40 121
2014 GS-05 13 22 27 22 11 5 0 34 37 19
2011 GS 17 21 26 15 10 2 8 28 43 262
2011 GS-02 12 18 29 12 18 0 12 33 33 34
2011 GS-03 6 19 25 25 6 0 19 38 31 16
2011 GS-04 18 23 26 15 10 2 6 27 45 136
2011 GS-05 25 8 33 13 8 4 8 24 38 24
2011 GS-06 18 27 27 14 9 0 5 24 48 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 10 10 23 22 22 6 8 51 22 243
2017 GS-02 18 5 18 32 14 5 9 53 26 22
2017 GS-03 13 0 19 12 25 19 12 54 18 16
2017 GS-04 9 9 28 16 24 5 9 47 21 156
2017 GS-05 7 21 14 38 17 0 3 57 29 29
2014 GS 11 20 24 18 21 3 3 41 33 189
2014 GS-02 0 6 12 41 35 6 0 81 6 17
2014 GS-03 14 10 21 28 28 0 0 55 24 15
2014 GS-04 12 24 27 13 17 3 4 32 38 121
2014 GS-05 11 24 22 22 22 0 0 43 35 19
2011 GS 9 15 25 21 18 3 7 44 28 259
2011 GS-02 0 12 24 18 30 6 9 57 14 33
2011 GS-03 13 13 0 25 31 13 6 69 31 16
2011 GS-04 11 13 25 21 19 3 7 45 27 135
2011 GS-05 4 29 38 25 0 0 4 26 35 24
2011 GS-06 0 24 43 29 5 0 0 33 24 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 13 29 13 15 5 13 34 30 244
2017 GS-02 17 22 13 17 4 4 22 30 53 23
2017 GS-03 6 0 18 13 38 6 18 67 8 16
2017 GS-04 9 13 30 14 16 6 13 36 27 156
2017 GS-05 14 14 41 10 7 0 14 20 32 29
2014 GS 11 19 29 16 17 3 5 36 32 187
2014 GS-02 0 18 18 24 35 6 0 63 19 17
2014 GS-03 7 14 10 21 28 14 7 61 26 15
2014 GS-04 12 20 31 15 13 3 7 31 35 119
2014 GS-05 13 16 38 11 22 0 0 32 30 19
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 62 10 5 2 4 0 16 86 7 245
2017 GS-02 91 4 0 0 4 0 0 96 4 23
2017 GS-03 75 6 0 0 0 0 19 100 0 16
2017 GS-04 55 12 6 3 5 0 18 82 10 157
2017 GS-05 66 10 3 0 3 0 17 92 4 29
2014 GS 72 8 3 3 3 0 11 90 6 193
2014 GS-02 76 18 0 6 0 0 0 94 6 17
2014 GS-03 66 0 14 0 7 0 14 76 8 15
2014 GS-04 68 9 3 3 4 0 13 88 8 122
2014 GS-05 78 11 0 0 0 0 11 100 0 19
2011 GS 67 9 5 3 8 0 9 83 11 264
2011 GS-02 65 15 6 0 9 0 6 84 9 34
2011 GS-03 44 13 6 6 13 0 19 69 23 16
2011 GS-04 64 9 4 3 9 0 10 82 13 137
2011 GS-05 79 0 4 0 8 0 8 86 9 24
2011 GS-06 70 13 9 4 4 0 0 83 9 23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 31 12 18 13 4 3 54 32 245
2017 GS-02 17 39 17 13 13 0 0 57 26 23
2017 GS-03 31 25 19 13 12 0 0 56 25 16
2017 GS-04 18 29 11 20 12 6 5 52 36 157
2017 GS-05 28 28 14 10 21 0 0 55 31 29
2014 GS 28 31 14 13 10 2 3 62 23 194
2014 GS-02 53 24 6 6 6 0 6 81 13 17
2014 GS-03 28 24 14 7 21 7 0 56 30 15
2014 GS-04 24 34 16 13 8 1 3 60 23 122
2014 GS-05 31 28 10 15 15 0 0 59 31 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 31 8 13 9 1 0 70 22 243
2017 GS-02 44 17 0 22 17 0 0 61 39 23
2017 GS-03 56 19 0 13 12 0 0 75 25 16
2017 GS-04 38 30 8 14 9 1 0 68 23 156
2017 GS-05 29 39 18 7 4 4 0 70 11 28
2014 GS 40 30 9 9 11 1 0 71 21 194
2014 GS-02 59 24 12 6 0 0 0 82 6 17
2014 GS-03 28 17 21 14 21 0 0 45 34 15
2014 GS-04 37 35 8 11 10 0 0 72 21 122
2014 GS-05 46 28 10 5 10 0 0 74 15 20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 29 10 19 9 0 0 62 28 245
2017 GS-02 31 31 4 22 13 0 0 61 35 23
2017 GS-03 50 25 6 6 12 0 0 75 18 16
2017 GS-04 33 26 12 18 10 0 0 60 29 157
2017 GS-05 21 41 14 24 0 0 0 62 24 29
2014 GS 27 36 11 21 4 1 0 64 25 193
2014 GS-02 41 29 12 6 6 6 0 75 13 17
2014 GS-03 22 22 18 22 15 0 0 44 37 14
2014 GS-04 22 44 8 23 4 0 0 65 26 122
2014 GS-05 36 33 15 15 0 0 0 69 15 20
2011 GS 24 32 14 20 8 2 0 57 29 263
2011 GS-02 21 29 21 24 3 3 0 52 27 34
2011 GS-03 6 38 13 31 6 6 0 47 40 16
2011 GS-04 26 29 13 19 10 1 0 57 30 136
2011 GS-05 21 38 21 21 0 0 0 58 21 24
2011 GS-06 22 35 17 17 9 0 0 57 26 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 29 14 14 11 8 1 57 27 245
2017 GS-02 35 31 9 13 9 0 4 68 23 23
2017 GS-03 25 38 12 0 12 13 0 72 14 16
2017 GS-04 19 28 14 17 13 9 1 52 33 157
2017 GS-05 34 31 21 10 3 0 0 66 14 29
2014 GS 24 28 8 27 10 3 0 54 39 194
2014 GS-02 35 24 12 12 6 12 0 67 20 17
2014 GS-03 34 7 0 21 31 7 0 44 56 15
2014 GS-04 17 33 9 31 10 1 0 50 41 122
2014 GS-05 46 23 0 31 0 0 0 69 31 20
2011 GS 22 25 13 17 17 6 0 50 36 264
2011 GS-02 18 21 18 24 12 9 0 42 39 34
2011 GS-03 6 25 25 13 25 6 0 33 40 16
2011 GS-04 23 26 12 15 18 7 0 52 34 137
2011 GS-05 33 33 4 29 0 0 0 67 29 24
2011 GS-06 17 26 13 13 26 4 0 45 41 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 22 13 26 16 13 1 36 49 245
2017 GS-02 22 22 4 31 13 4 4 48 48 23
2017 GS-03 0 25 25 13 12 25 0 33 33 16
2017 GS-04 7 18 12 28 15 17 1 31 54 157
2017 GS-05 14 34 10 21 21 0 0 48 41 29
2014 GS 15 24 14 21 20 5 1 42 44 194
2014 GS-02 6 29 18 18 24 6 0 38 44 17
2014 GS-03 34 7 0 28 24 7 0 44 56 15
2014 GS-04 9 24 17 24 19 6 1 36 46 122
2014 GS-05 36 26 13 10 15 0 0 62 26 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 44 7 10 6 0 0 77 16 245
2017 GS-02 31 57 0 4 8 0 0 87 13 23
2017 GS-03 25 57 6 6 6 0 0 82 12 16
2017 GS-04 34 41 10 9 7 0 0 74 16 157
2017 GS-05 34 41 0 24 0 0 0 76 24 29
2014 GS 32 41 10 11 5 1 0 73 17 194
2014 GS-02 35 47 0 0 12 6 0 88 13 17
2014 GS-03 28 28 7 17 21 0 0 55 38 15
2014 GS-04 29 45 12 13 2 0 0 74 14 122
2014 GS-05 46 28 15 5 5 0 0 74 10 20
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 34 12 9 11 0 0 68 20 244
2017 GS-02 35 35 17 4 9 0 0 70 13 23
2017 GS-03 50 19 19 0 12 0 0 69 12 16
2017 GS-04 30 36 11 9 13 1 1 67 22 156
2017 GS-05 45 34 0 17 3 0 0 79 21 29
2014 GS 40 29 12 11 7 1 1 70 18 194
2014 GS-02 53 24 24 0 0 0 0 76 0 17
2014 GS-03 41 17 7 21 14 0 0 59 34 15
2014 GS-04 36 33 12 12 6 1 1 70 19 122
2014 GS-05 56 21 13 0 5 5 0 81 5 20
2011 GS 28 37 15 8 12 0 0 65 20 262
2011 GS-02 26 38 21 12 3 0 0 65 15 34
2011 GS-03 25 31 19 13 13 0 0 56 25 16
2011 GS-04 30 39 10 6 14 1 0 70 20 136
2011 GS-05 35 26 22 4 13 0 0 61 17 23
2011 GS-06 13 43 22 13 9 0 0 57 22 23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 28 11 6 7 1 1 76 13 244
2017 GS-02 48 35 9 4 0 4 0 87 4 23
2017 GS-03 69 19 0 0 6 6 0 94 6 16
2017 GS-04 44 26 14 5 10 0 1 71 15 156
2017 GS-05 41 38 3 14 3 0 0 79 17 29
2014 GS 43 31 12 9 3 1 0 75 13 193
2014 GS-02 53 29 12 6 0 0 0 82 6 17
2014 GS-03 48 31 0 14 7 0 0 79 21 15
2014 GS-04 42 33 15 7 4 1 0 75 10 122
2014 GS-05 56 26 5 8 5 0 0 82 13 20
2011 GS 39 30 12 8 10 1 1 70 18 262
2011 GS-02 47 32 21 0 0 0 0 79 0 34
2011 GS-03 25 31 13 19 13 0 0 56 31 16
2011 GS-04 43 26 10 8 10 1 1 71 19 136
2011 GS-05 35 30 13 9 13 0 0 65 22 23
2011 GS-06 22 48 4 22 4 0 0 70 26 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 43 33 9 7 8 0 0 76 15 245
2017 GS-02 44 31 13 8 4 0 0 74 13 23
2017 GS-03 56 25 13 0 6 0 0 82 6 16
2017 GS-04 40 34 10 7 9 0 0 74 16 157
2017 GS-05 59 24 3 10 3 0 0 83 14 29
2014 GS 46 27 8 11 8 0 0 73 19 193
2014 GS-02 65 18 6 6 6 0 0 82 12 17
2014 GS-03 41 17 0 14 28 0 0 59 41 15
2014 GS-04 43 30 11 8 7 0 0 74 15 121
2014 GS-05 56 21 5 13 5 0 0 77 18 20
2011 GS 36 35 8 11 10 0 0 71 20 262
2011 GS-02 38 35 18 9 0 0 0 74 9 34
2011 GS-03 25 38 6 25 6 0 0 63 31 16
2011 GS-04 38 35 6 10 11 1 0 73 21 136
2011 GS-05 30 39 13 4 13 0 0 70 17 23
2011 GS-06 22 39 13 22 4 0 0 61 26 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 73 14 3 2 4 1 3 91 6 245
2017 GS-02 78 13 0 0 4 4 0 95 5 23
2017 GS-03 81 19 0 0 0 0 0 100 0 16
2017 GS-04 67 15 5 3 5 1 5 86 9 157
2017 GS-05 83 14 0 0 0 0 3 100 0 29
2014 GS 80 7 2 2 6 0 4 90 7 192
2014 GS-02 88 6 0 0 6 0 0 94 6 17
2014 GS-03 78 7 0 0 7 0 7 92 8 14
2014 GS-04 76 8 3 3 6 0 3 87 9 121
2014 GS-05 79 10 0 0 5 0 5 95 5 20
2011 GS 75 9 3 3 5 0 5 88 9 262
2011 GS-02 76 12 3 0 9 0 0 88 9 34
2011 GS-03 63 6 0 13 0 0 19 85 15 16
2011 GS-04 74 10 2 4 6 1 4 88 10 136
2011 GS-05 78 0 4 9 4 0 4 82 14 23
2011 GS-06 74 13 4 0 4 0 4 91 5 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 26 7 7 7 2 12 75 17 243
2017 GS-02 39 26 13 8 13 0 0 65 22 23
2017 GS-03 50 19 0 6 0 6 19 92 8 16
2017 GS-04 37 25 6 8 8 3 13 74 19 155
2017 GS-05 38 28 7 7 7 3 10 76 16 29
2014 GS 44 21 13 6 4 3 9 74 11 193
2014 GS-02 53 35 0 6 0 0 6 94 6 17
2014 GS-03 28 17 7 14 14 7 14 57 35 15
2014 GS-04 38 22 16 5 3 4 12 71 10 122
2014 GS-05 72 10 5 5 8 0 0 82 13 20
2011 GS 33 27 9 11 10 2 8 67 23 264
2011 GS-02 35 38 9 6 3 0 9 81 10 34
2011 GS-03 13 50 13 19 6 0 0 63 25 16
2011 GS-04 36 23 9 12 10 1 7 65 25 137
2011 GS-05 25 25 8 8 21 0 13 57 33 24
2011 GS-06 30 35 0 13 9 0 13 75 25 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 30 7 7 7 1 0 79 13 244
2017 GS-02 52 31 4 8 4 0 0 83 13 23
2017 GS-03 75 13 0 6 6 0 0 88 12 16
2017 GS-04 46 31 8 5 8 1 1 78 14 156
2017 GS-05 48 34 3 10 3 0 0 83 14 29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 24 10 3 6 1 0 81 9 244
2017 GS-02 61 13 17 4 4 0 0 74 8 23
2017 GS-03 88 6 0 0 6 0 0 94 6 16
2017 GS-04 52 27 10 3 6 1 1 80 10 156
2017 GS-05 59 24 7 3 7 0 0 83 10 29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 28 9 7 9 0 0 75 17 243
2017 GS-02 55 23 5 0 18 0 0 77 18 22
2017 GS-03 82 13 0 0 6 0 0 94 6 16
2017 GS-04 42 29 11 7 10 1 1 72 17 156
2017 GS-05 38 34 3 17 7 0 0 72 24 29
2014 GS 47 28 10 7 7 1 0 76 14 193
2014 GS-02 76 12 6 0 0 6 0 94 0 17
2014 GS-03 38 28 7 14 14 0 0 66 28 15
2014 GS-04 40 34 12 8 7 0 0 73 15 121
2014 GS-05 72 10 5 0 13 0 0 82 13 20
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 41 5 9 9 0 0 77 18 22
2017 GS-04 50 30 0 10 10 0 0 80 20 10
2014 GS 17 36 17 8 17 6 0 56 26 19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 27 13 10 9 9 1 66 20 245
2017 GS-02 26 39 9 9 13 4 0 68 23 23
2017 GS-03 63 0 13 0 12 6 6 72 14 16
2017 GS-04 30 29 12 10 7 11 1 68 19 157
2017 GS-05 24 21 21 21 10 3 0 46 32 29
2014 GS 28 31 11 15 8 7 0 63 24 192
2014 GS-02 29 29 12 6 6 18 0 71 14 17
2014 GS-03 34 14 17 14 14 7 0 52 30 15
2014 GS-04 21 39 10 15 6 8 0 66 23 120
2014 GS-05 41 18 10 15 15 0 0 59 31 20
2011 GS 18 25 19 16 14 7 1 46 33 262
2011 GS-02 18 18 24 24 6 12 0 40 33 34
2011 GS-03 13 44 6 13 13 13 0 64 29 16
2011 GS-04 22 20 21 13 15 7 1 46 31 137
2011 GS-05 17 13 33 25 8 4 0 30 35 24
2011 GS-06 9 35 13 22 17 4 0 45 41 23

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 29 27 14 16 10 3 1 59 27 245
2017 GS-02 22 31 13 22 13 0 0 52 35 23
2017 GS-03 56 13 13 6 12 0 0 69 18 16
2017 GS-04 30 25 15 15 8 5 1 59 25 157
2017 GS-05 21 31 10 24 14 0 0 52 38 29
2014 GS 26 27 18 13 14 3 0 54 27 193
2014 GS-02 35 29 18 0 6 12 0 73 7 17
2014 GS-03 34 7 10 34 14 0 0 41 48 15
2014 GS-04 19 32 21 12 15 2 0 52 27 121
2014 GS-05 46 2 26 5 21 0 0 49 26 20
2011 GS 20 22 18 18 20 2 0 43 39 261
2011 GS-02 29 21 18 21 9 3 0 52 30 34
2011 GS-03 19 31 13 6 25 6 0 53 33 16
2011 GS-04 23 18 21 20 18 1 0 40 38 137
2011 GS-05 4 30 9 30 22 0 4 36 55 23
2011 GS-06 9 30 13 9 39 0 0 39 48 23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 27 14 18 14 7 1 50 35 244
2017 GS-02 13 31 17 17 17 4 0 46 36 23
2017 GS-03 38 18 19 13 12 0 0 56 25 16
2017 GS-04 19 28 11 20 12 9 1 52 36 156
2017 GS-05 17 14 24 17 24 3 0 32 43 29
2014 GS 17 28 16 19 13 6 1 49 35 193
2014 GS-02 29 24 18 12 6 12 0 60 20 17
2014 GS-03 21 14 3 28 21 7 7 40 56 15
2014 GS-04 13 30 20 18 13 6 0 46 32 122
2014 GS-05 27 30 11 11 22 0 0 57 32 19
2011 GS 12 20 22 21 20 5 0 34 44 260
2011 GS-02 21 15 35 12 9 9 0 39 23 34
2011 GS-03 6 31 13 19 25 6 0 40 47 16
2011 GS-04 13 20 20 23 21 4 0 34 45 136
2011 GS-05 0 9 26 43 22 0 0 9 65 23
2011 GS-06 4 35 13 13 30 4 0 41 45 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 26 22 12 12 16 11 1 54 32 245
2017 GS-02 22 17 22 9 22 9 0 43 33 23
2017 GS-03 50 19 6 6 6 12 0 78 14 16
2017 GS-04 24 24 12 13 15 11 1 54 32 157
2017 GS-05 31 14 10 10 28 7 0 48 41 29
2014 GS 17 24 18 16 17 7 1 45 35 193
2014 GS-02 29 18 24 12 6 12 0 53 20 17
2014 GS-03 34 7 7 17 21 7 7 48 44 15
2014 GS-04 11 28 21 17 15 8 0 42 35 122
2014 GS-05 27 19 11 0 38 5 0 49 40 19
2011 GS 12 22 23 15 20 7 0 37 38 260
2011 GS-02 18 21 41 9 9 3 0 39 18 34
2011 GS-03 13 25 13 13 25 13 0 43 43 16
2011 GS-04 12 21 24 15 23 5 0 35 40 136
2011 GS-05 4 22 9 39 26 0 0 26 65 23
2011 GS-06 0 30 22 17 22 9 0 33 43 23

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 27 14 18 14 5 0 52 34 245
2017 GS-02 13 26 22 8 22 9 0 43 33 23
2017 GS-03 44 19 19 0 12 6 0 67 13 16
2017 GS-04 22 28 12 21 13 4 1 52 35 157
2017 GS-05 24 24 10 17 17 7 0 52 37 29
2014 GS 17 27 18 19 17 3 0 45 36 192
2014 GS-02 24 29 12 18 6 12 0 60 27 17
2014 GS-03 28 21 7 14 31 0 0 48 45 15
2014 GS-04 14 28 22 20 15 1 0 42 35 121
2014 GS-05 32 19 11 5 32 0 0 51 38 19
2011 GS 13 30 14 22 19 3 0 44 42 260
2011 GS-02 18 35 24 9 9 6 0 56 19 34
2011 GS-03 6 44 13 6 25 6 0 53 33 16
2011 GS-04 15 24 13 24 21 3 0 40 46 136
2011 GS-05 4 26 17 35 17 0 0 30 52 23
2011 GS-06 4 35 4 35 17 4 0 41 55 23
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 36 13 13 5 1 0 69 18 243
2017 GS-02 31 31 13 13 13 0 0 61 26 23
2017 GS-03 56 19 18 6 0 0 0 75 6 16
2017 GS-04 31 38 11 13 5 2 0 70 18 155
2017 GS-05 31 21 24 21 3 0 0 52 24 29
2014 GS 26 34 21 13 3 1 1 61 17 192
2014 GS-02 29 29 18 6 6 0 12 67 13 17
2014 GS-03 34 7 24 21 7 7 0 44 30 15
2014 GS-04 24 39 21 13 3 0 0 63 16 121
2014 GS-05 27 24 32 11 5 0 0 51 16 19
2011 GS 26 42 14 11 6 2 0 69 17 263
2011 GS-02 27 36 24 9 0 3 0 66 9 33
2011 GS-03 13 50 6 6 25 0 0 63 31 16
2011 GS-04 27 43 12 9 5 3 1 73 14 137
2011 GS-05 29 29 13 25 4 0 0 58 29 24
2011 GS-06 9 48 17 17 9 0 0 57 26 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 35 43 10 6 3 3 0 81 9 241
2017 GS-02 35 48 13 4 0 0 0 83 4 23
2017 GS-03 50 38 6 0 6 0 0 88 6 16
2017 GS-04 32 45 9 8 3 4 0 80 11 154
2017 GS-05 41 34 14 3 3 3 0 79 7 29
2014 GS 36 42 10 8 2 1 0 80 11 193
2014 GS-02 59 29 0 6 0 6 0 94 6 17
2014 GS-03 48 28 7 17 0 0 0 76 17 15
2014 GS-04 29 48 13 8 1 1 0 78 9 122
2014 GS-05 54 27 8 5 5 0 0 81 11 19
2011 GS 33 38 13 9 6 1 0 72 15 263
2011 GS-02 36 39 18 6 0 0 0 76 6 33
2011 GS-03 19 50 13 6 6 6 0 73 13 16
2011 GS-04 31 38 12 11 5 1 1 71 16 137
2011 GS-05 42 42 8 4 4 0 0 83 8 24
2011 GS-06 22 35 22 13 9 0 0 57 22 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 36 12 9 7 4 0 70 18 242
2017 GS-02 35 31 9 13 9 4 0 68 23 23
2017 GS-03 44 32 6 6 12 0 0 75 18 16
2017 GS-04 30 36 14 9 7 5 0 69 17 154
2017 GS-05 45 31 3 14 3 3 0 79 18 29
2014 GS 27 39 15 10 5 3 1 69 16 193
2014 GS-02 29 41 12 6 6 6 0 75 13 17
2014 GS-03 28 21 10 7 21 14 0 56 32 15
2014 GS-04 23 42 16 14 3 2 1 67 17 122
2014 GS-05 49 46 5 0 0 0 0 95 0 19
2011 GS 34 29 13 11 8 3 2 67 20 259
2011 GS-02 42 24 15 12 3 3 0 69 16 33
2011 GS-03 25 19 6 13 13 13 13 58 33 16
2011 GS-04 35 30 13 10 9 2 1 67 19 136
2011 GS-05 29 42 8 13 8 0 0 71 21 24
2011 GS-06 13 48 9 17 9 4 0 64 27 23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 22 28 19 14 9 6 1 54 25 239
2017 GS-02 17 26 22 17 17 0 0 44 35 23
2017 GS-03 44 12 13 6 18 6 0 60 26 16
2017 GS-04 19 28 20 16 9 7 2 50 28 151
2017 GS-05 31 38 7 17 0 7 0 74 19 29
2014 GS 14 26 26 17 9 5 2 44 28 192
2014 GS-02 29 12 29 12 6 6 6 47 20 17
2014 GS-03 28 14 14 10 21 14 0 48 36 15
2014 GS-04 8 28 29 20 8 6 2 39 30 122
2014 GS-05 27 38 19 11 5 0 0 65 16 19
2011 GS 13 32 26 13 8 5 3 49 23 261
2011 GS-02 15 26 35 6 6 9 3 47 13 34
2011 GS-03 19 25 6 19 13 13 6 54 38 16
2011 GS-04 13 30 27 14 9 5 1 46 24 136
2011 GS-05 13 42 17 17 8 0 4 57 26 24
2011 GS-06 9 30 43 9 9 0 0 39 17 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 23 15 12 20 8 1 49 35 240
2017 GS-02 22 22 13 13 26 4 0 46 41 23
2017 GS-03 37 13 13 6 12 13 6 62 23 16
2017 GS-04 19 22 18 10 21 9 1 46 34 152
2017 GS-05 28 21 3 24 17 7 0 52 44 29
2014 GS 20 24 15 15 20 6 0 47 37 192
2014 GS-02 41 18 12 12 12 6 0 63 25 17
2014 GS-03 34 28 7 10 21 0 0 62 31 15
2014 GS-04 14 24 16 17 21 8 0 41 41 121
2014 GS-05 16 32 16 13 16 5 0 51 31 19
2011 GS 15 22 16 17 23 5 2 40 43 262
2011 GS-02 24 18 21 15 12 9 3 47 30 34
2011 GS-03 0 25 25 25 25 0 0 25 50 16
2011 GS-04 18 19 17 14 26 5 1 40 43 137
2011 GS-05 13 17 13 29 21 0 8 32 55 24
2011 GS-06 4 35 9 22 26 4 0 41 50 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 50 8 7 4 1 6 23 82 8 244
2017 GS-02 74 4 0 0 4 4 13 95 5 23
2017 GS-03 56 13 0 0 0 6 25 100 0 16
2017 GS-04 42 10 9 6 1 7 26 77 10 156
2017 GS-05 59 3 10 3 3 0 21 78 9 29
2014 GS 56 6 9 4 3 3 19 80 8 193
2014 GS-02 76 0 12 6 0 0 6 81 6 17
2014 GS-03 48 10 14 0 7 14 7 74 9 15
2014 GS-04 48 8 12 4 3 1 26 75 9 122
2014 GS-05 62 5 0 0 5 11 16 93 7 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 62 14 6 4 4 6 5 84 9 243
2017 GS-02 69 9 4 0 4 4 9 90 5 23
2017 GS-03 66 27 7 0 0 0 0 93 0 15
2017 GS-04 59 11 6 5 5 7 5 81 12 156
2017 GS-05 62 21 7 3 0 3 3 89 4 29
2014 GS 63 10 10 4 4 5 4 81 9 192
2014 GS-02 82 6 0 0 6 6 0 94 6 17
2014 GS-03 52 7 14 14 0 7 7 68 16 15
2014 GS-04 59 10 13 4 5 6 3 76 10 121
2014 GS-05 54 19 5 0 11 0 11 82 12 19
2011 GS 64 11 9 3 5 4 5 83 8 264
2011 GS-02 71 12 9 0 9 0 0 82 9 34
2011 GS-03 44 13 6 6 6 0 25 75 17 16
2011 GS-04 61 12 11 4 5 4 4 78 10 137
2011 GS-05 79 8 4 0 4 0 4 91 4 24
2011 GS-06 57 22 9 0 0 9 4 90 0 23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 28 17 17 13 6 1 49 32 244
2017 GS-02 22 31 4 9 22 13 0 60 35 23
2017 GS-03 19 31 13 19 12 6 0 53 33 16
2017 GS-04 15 26 19 19 14 8 1 44 35 156
2017 GS-05 17 28 28 28 0 0 0 45 28 29
2014 GS 16 29 20 16 14 6 0 47 32 191
2014 GS-02 24 35 12 6 12 12 0 67 20 17
2014 GS-03 21 21 21 3 21 14 0 48 28 15
2014 GS-04 13 28 20 19 16 5 0 43 36 120
2014 GS-05 16 22 30 22 5 5 0 40 29 19
2011 GS 16 25 16 19 17 5 1 44 38 264
2011 GS-02 21 26 15 24 6 9 0 52 32 34
2011 GS-03 13 31 6 13 25 13 0 50 43 16
2011 GS-04 16 25 20 15 20 4 1 43 36 137
2011 GS-05 21 21 17 29 13 0 0 42 42 24
2011 GS-06 13 39 0 26 22 0 0 52 48 23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 24 15 19 17 7 1 45 39 243
2017 GS-02 13 17 26 17 17 8 0 33 38 23
2017 GS-03 25 38 6 13 18 0 0 63 31 16
2017 GS-04 18 22 12 20 18 8 1 44 42 155
2017 GS-05 14 24 21 21 10 7 3 42 35 29
2014 GS 20 24 14 19 16 6 2 47 38 192
2014 GS-02 29 35 6 12 12 6 0 69 25 17
2014 GS-03 21 14 0 17 28 14 7 43 57 15
2014 GS-04 18 24 16 18 18 6 0 44 39 121
2014 GS-05 16 22 19 27 11 0 5 40 40 19
2011 GS 11 24 16 18 24 4 4 37 45 263
2011 GS-02 18 15 18 26 15 3 6 35 45 34
2011 GS-03 0 40 20 7 33 0 0 40 40 15
2011 GS-04 12 26 15 15 25 4 4 42 43 137
2011 GS-05 4 25 17 25 29 0 0 29 54 24
2011 GS-06 13 13 17 30 26 0 0 26 57 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 17 34 23 13 11 3 0 52 24 243
2017 GS-02 13 35 22 22 9 0 0 48 30 23
2017 GS-03 25 31 13 6 18 6 0 60 26 16
2017 GS-04 14 32 25 13 12 4 0 49 26 155
2017 GS-05 24 38 21 14 0 3 0 64 14 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 33 31 19 4 5 7 2 70 9 243
2017 GS-02 35 35 13 4 4 4 4 76 10 23
2017 GS-03 44 13 19 6 6 13 0 64 14 16
2017 GS-04 30 32 20 3 5 7 3 69 8 155
2017 GS-05 41 24 24 3 0 7 0 70 4 29
2014 GS 38 30 16 6 2 5 2 73 9 192
2014 GS-02 41 24 18 6 6 6 0 69 13 17
2014 GS-03 37 18 15 0 15 7 7 65 17 14
2014 GS-04 35 35 14 8 1 6 2 75 10 122
2014 GS-05 60 24 16 0 0 0 0 84 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 37 39 11 6 5 2 0 78 10 244
2017 GS-02 35 39 9 9 9 0 0 74 17 23
2017 GS-03 50 43 6 0 0 0 0 94 0 16
2017 GS-04 36 41 11 5 5 3 0 79 10 156
2017 GS-05 38 31 21 7 0 0 3 71 7 29
2014 GS 39 34 16 6 2 2 0 75 8 193
2014 GS-02 53 29 18 0 0 0 0 82 0 17
2014 GS-03 34 21 24 7 7 7 0 59 15 15
2014 GS-04 35 38 17 5 2 3 0 75 7 122
2014 GS-05 60 30 0 11 0 0 0 89 11 19
2011 GS 30 35 18 8 8 1 0 66 16 261
2011 GS-02 32 32 32 0 3 0 0 65 3 34
2011 GS-03 25 44 6 13 13 0 0 69 25 16
2011 GS-04 32 34 13 10 8 2 0 68 19 136
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 9 48 26 9 9 0 0 57 17 23

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 37 7 4 6 0 0 83 10 244
2017 GS-02 39 39 9 0 13 0 0 78 13 23
2017 GS-03 56 38 0 0 6 0 0 94 6 16
2017 GS-04 47 35 8 4 5 1 0 82 9 156
2017 GS-05 38 41 7 10 3 0 0 79 14 29
2014 GS 48 33 10 6 2 0 0 82 8 193
2014 GS-02 71 29 0 0 0 0 0 100 0 17
2014 GS-03 34 31 7 21 7 0 0 66 28 15
2014 GS-04 47 35 13 3 3 0 0 81 6 122
2014 GS-05 54 35 5 5 0 0 0 89 5 19
2011 GS 37 33 12 12 6 0 0 70 18 261
2011 GS-02 47 26 21 3 3 0 0 74 6 34
2011 GS-03 25 38 13 13 13 0 0 63 25 16
2011 GS-04 40 31 10 13 7 0 0 71 20 136
2011 GS-05 25 38 17 17 4 0 0 63 21 24
2011 GS-06 17 43 9 26 4 0 0 61 30 23

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 34 12 9 8 0 0 72 16 243
2017 GS-02 35 43 4 9 9 0 0 78 17 23
2017 GS-03 69 19 0 6 6 0 0 88 12 16
2017 GS-04 36 36 13 8 7 0 0 72 15 155
2017 GS-05 31 24 14 17 14 0 0 55 31 29
2014 GS 34 38 13 8 6 1 0 72 15 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 28 17 14 14 0 0 55 28 15
2014 GS-04 28 42 13 10 6 1 0 71 16 122
2014 GS-05 49 35 5 0 11 0 0 84 11 19
2011 GS 31 33 18 13 5 0 0 64 18 262
2011 GS-02 32 32 24 12 0 0 0 65 12 34
2011 GS-03 19 50 13 13 6 0 0 69 19 16
2011 GS-04 35 32 17 11 5 0 0 67 16 137
2011 GS-05 21 33 29 8 8 0 0 54 17 24
2011 GS-06 17 35 13 30 4 0 0 52 35 23

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 35 14 12 7 0 0 66 20 242
2017 GS-02 26 35 26 4 9 0 0 61 13 23
2017 GS-03 50 25 6 12 6 0 0 75 18 16
2017 GS-04 32 36 13 12 7 0 0 68 19 154
2017 GS-05 24 31 10 17 17 0 0 55 34 29
2014 GS 33 32 17 11 7 1 0 65 18 193
2014 GS-02 71 24 6 0 0 0 0 94 0 17
2014 GS-03 28 21 17 14 21 0 0 48 34 15
2014 GS-04 26 36 18 12 7 1 0 62 19 122
2014 GS-05 49 30 11 0 11 0 0 78 11 19
2011 GS 26 31 18 14 10 0 0 57 24 261
2011 GS-02 38 24 24 15 0 0 0 62 15 34
2011 GS-03 25 25 25 13 13 0 0 50 25 16
2011 GS-04 27 29 18 14 11 1 0 57 25 137
2011 GS-05 17 33 25 17 8 0 0 50 25 24
2011 GS-06 9 45 14 14 18 0 0 55 32 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 24 14 12 10 4 1 61 23 243
2017 GS-02 31 22 8 13 22 4 0 55 36 23
2017 GS-03 47 20 7 13 13 0 0 67 26 15
2017 GS-04 31 26 16 11 8 6 2 61 21 156
2017 GS-05 48 17 10 10 14 0 0 66 24 29
2014 GS 33 25 14 16 7 4 0 61 24 193
2014 GS-02 53 24 0 24 0 0 0 76 24 17
2014 GS-03 34 7 3 7 34 14 0 48 48 15
2014 GS-04 27 27 20 18 5 4 0 56 23 122
2014 GS-05 43 35 5 5 11 0 0 78 16 19
2011 GS 33 19 21 12 7 6 2 57 20 262
2011 GS-02 50 15 15 9 3 6 3 71 13 34
2011 GS-03 31 13 25 19 13 0 0 44 31 16
2011 GS-04 30 22 22 10 8 7 1 56 20 137
2011 GS-05 38 25 13 17 0 4 4 68 18 24
2011 GS-06 17 17 30 30 4 0 0 35 35 23
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GS 27 38 35 243
2017 GS-02 17 39 43 23
2017 GS-03 20 40 40 15
2017 GS-04 30 34 36 157
2017 GS-05 31 48 21 29
2014 GS 21 42 36 193
2014 GS-02 12 41 47 17
2014 GS-03 48 21 31 15
2014 GS-04 17 43 40 122
2014 GS-05 41 33 26 20
2011 GS 17 47 35 262
2011 GS-02 18 53 29 34
2011 GS-03 31 44 25 16
2011 GS-04 15 49 36 136
2011 GS-05 13 58 29 24
2011 GS-06 17 22 61 23

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 GS 11 17 14 23 31 5 65
2017 GS-04 9 13 13 23 39 4 47
2014 GS 12 17 20 36 9999 15 41
2014 GS-04 15 10 20 41 9999 15 21
2011 GS 12 30 12 28 9999 19 43
2011 GS-04 17 17 17 33 9999 17 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 23 77 244
2017 GS-02 35 65 23
2017 GS-03 37 63 16
2017 GS-04 21 79 156
2017 GS-05 17 83 29
2014 GS 18 82 194
2014 GS-04 18 82 122
2014 GS-05 23 77 20

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 GS 58 55
2017 GS-04 53 32
2014 GS 62 36
2014 GS-04 56 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GS 53 55
2017 GS-04 50 32
2014 GS 68 36
2014 GS-04 63 22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GS 0 55
2017 GS-04 0 32
2014 GS 0 36
2014 GS-04 0 22

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GS 42 55
2017 GS-04 38 32
2014 GS 35 36
2014 GS-04 35 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 GS 38 55
2017 GS-04 38 32
2014 GS 43 36
2014 GS-04 49 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 GS 36 55
2017 GS-04 31 32
2014 GS 28 36
2014 GS-04 28 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 GS 38 55
2017 GS-04 38 32
2014 GS 35 36
2014 GS-04 37 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 GS 40 55
2017 GS-04 41 32
2014 GS 43 36
2014 GS-04 44 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 GS 20 55
2017 GS-04 19 32
2014 GS 30 36
2014 GS-04 33 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 GS 55 55
2017 GS-04 56 32
2014 GS 62 36
2014 GS-04 58 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 GS 40 55
2017 GS-04 38 32
2014 GS 36 36
2014 GS-04 33 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 32
2014 GS 0 36
2014 GS-04 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 GS 26 55
2017 GS-04 31 32

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 GS 11 55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 GS 45 55
2017 GS-04 41 32
2014 GS 39 36
2014 GS-04 37 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 GS 40 55
2017 GS-04 38 32
2014 GS 48 36
2014 GS-04 53 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GS 55 55
2017 GS-04 50 32
2014 GS 54 36
2014 GS-04 47 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 GS 29 55
2017 GS-04 28 32
2014 GS 35 36
2014 GS-04 37 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 GS 13 55
2017 GS-04 16 32
2014 GS 15 36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GS 18 55
2014 GS 15 36

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GS 9 55
2014 GS 15 36

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GS 24 55
2017 GS-04 25 32
2014 GS 32 36
2014 GS-04 42 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 32
2014 GS-04 0 22

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GS 24 55
2017 GS-04 25 32
2014 GS 23 36
2014 GS-04 26 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GS 20 51
2017 GS-04 20 30
2014 GS 18 35

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GS 31 51
2017 GS-04 37 30
2014 GS 21 35
2014 GS-04 29 21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GS 24 51
2017 GS-04 20 30

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GS 12 51
2014 GS-04 0 21

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 30

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GS 27 51
2017 GS-04 30 30

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GS 10 51
2014 GS 21 35
2014 GS-04 24 21

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GS 33 51
2017 GS-04 37 30
2014 GS 28 35
2014 GS-04 24 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GS 57 51
2017 GS-04 53 30
2014 GS 43 35
2014 GS-04 44 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GS 0 51
2017 GS-04 0 30
2014 GS 0 35
2014 GS-04 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GS 59 51
2017 GS-04 60 30
2014 GS 48 35
2014 GS-04 46 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GS 0 51
2017 GS-04 0 30

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 12 51

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 96 4 55
2017 GS-04 97 3 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 17 18 10 10 22 6 49 27 243
2017 GS-02 26 9 13 4 17 22 9 50 31 23
2017 GS-03 31 13 6 13 18 19 0 54 38 16
2017 GS-04 15 17 17 10 8 27 5 48 27 156
2017 GS-05 17 21 24 14 7 7 10 46 25 29
2014 GS 18 20 19 7 8 20 8 52 21 194
2014 GS-02 29 18 29 6 0 12 6 57 7 17
2014 GS-03 21 14 21 0 0 24 21 63 0 15
2014 GS-04 13 19 20 8 8 23 9 46 24 122
2014 GS-05 31 23 10 0 21 15 0 64 24 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 31 26 14 11 6 11 1 64 19 244
2017 GS-02 44 17 9 13 13 4 0 64 27 23
2017 GS-03 37 19 6 6 18 13 0 64 28 16
2017 GS-04 27 29 13 13 5 11 2 65 20 156
2017 GS-05 31 21 28 3 3 14 0 60 8 29
2014 GS 26 31 20 8 5 8 3 63 14 194
2014 GS-02 41 24 12 6 6 12 0 73 13 17
2014 GS-03 34 21 14 7 7 10 7 67 17 15
2014 GS-04 22 31 24 9 3 8 3 59 14 122
2014 GS-05 36 38 15 0 10 0 0 74 10 20
2011 GS 27 29 16 13 7 6 1 61 22 262
2011 GS-02 29 35 12 18 0 6 0 69 19 34
2011 GS-03 25 25 19 13 19 0 0 50 31 16
2011 GS-04 28 31 11 14 7 7 1 65 23 135
2011 GS-05 25 29 29 4 4 4 4 59 9 24
2011 GS-06 9 30 30 26 4 0 0 39 30 23
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 48 11 12 6 3 1 70 18 245
2017 GS-02 22 52 9 4 4 9 0 81 10 23
2017 GS-03 13 50 25 0 6 0 6 66 7 16
2017 GS-04 18 45 13 14 6 3 2 66 21 157
2017 GS-05 24 62 0 10 3 0 0 86 14 29
2014 GS 25 49 9 11 4 1 2 76 15 194
2014 GS-02 29 41 24 6 0 0 0 71 6 17
2014 GS-03 28 38 14 14 7 0 0 66 21 15
2014 GS-04 22 51 8 12 3 1 3 75 16 122
2014 GS-05 38 46 0 10 5 0 0 85 15 20
2011 GS 19 50 11 12 3 2 3 73 16 262
2011 GS-02 9 47 24 9 6 0 6 59 16 34
2011 GS-03 0 63 19 13 0 0 6 67 13 16
2011 GS-04 26 43 10 15 2 1 3 72 18 136
2011 GS-05 17 63 8 4 4 4 0 83 9 24
2011 GS-06 22 61 9 9 0 0 0 83 9 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 9 21 17 12 14 24 5 41 36 244
2017 GS-02 17 22 9 13 17 22 0 50 39 23
2017 GS-03 12 38 13 6 12 13 6 62 23 16
2017 GS-04 7 18 18 12 12 27 5 37 36 156
2017 GS-05 3 24 14 14 21 17 7 36 45 29
2014 GS 10 25 22 11 9 19 4 46 26 194
2014 GS-02 18 18 47 0 6 12 0 40 7 17
2014 GS-03 0 31 21 7 21 7 14 39 35 15
2014 GS-04 8 28 16 12 8 23 4 49 28 122
2014 GS-05 15 13 31 21 10 10 0 31 34 20
2011 GS 9 26 22 12 8 16 7 46 26 262
2011 GS-02 9 26 21 12 9 18 6 46 27 34
2011 GS-03 0 25 25 13 19 13 6 31 38 16
2011 GS-04 11 27 21 13 5 16 7 49 23 135
2011 GS-05 0 29 29 13 13 13 4 35 30 24
2011 GS-06 4 22 30 17 13 9 4 30 35 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 31 12 8 2 10 2 74 12 245
2017 GS-02 39 30 13 4 4 9 0 76 10 23
2017 GS-03 50 25 0 0 0 18 6 100 0 16
2017 GS-04 31 32 11 11 3 10 2 71 16 157
2017 GS-05 48 34 14 0 0 3 0 86 0 29
2014 GS 34 37 12 7 3 5 2 76 11 193
2014 GS-02 41 35 24 0 0 0 0 76 0 17
2014 GS-03 34 24 14 14 7 7 0 63 22 15
2014 GS-04 32 37 11 9 3 6 3 75 13 121
2014 GS-05 56 26 5 2 5 5 0 87 8 20
2011 GS 29 39 11 6 4 7 3 75 12 262
2011 GS-02 35 41 12 3 3 3 3 81 6 34
2011 GS-03 19 56 13 6 0 0 6 80 7 16
2011 GS-04 33 35 10 4 6 7 4 77 12 135
2011 GS-05 17 42 21 17 0 4 0 61 17 24
2011 GS-06 17 65 9 4 4 0 0 83 9 23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 25 32 13 8 5 16 1 69 16 244
2017 GS-02 17 35 17 9 4 17 0 63 16 23
2017 GS-03 44 19 6 0 6 18 6 83 8 16
2017 GS-04 24 30 12 8 6 18 2 68 17 156
2017 GS-05 24 48 7 17 0 3 0 75 18 29
2014 GS 26 33 16 5 6 12 2 69 13 193
2014 GS-02 18 47 29 0 6 0 0 65 6 17
2014 GS-03 41 14 24 0 7 7 7 64 8 15
2014 GS-04 23 35 15 6 6 13 3 69 14 121
2014 GS-05 41 13 15 10 5 15 0 64 18 20
2011 GS 21 31 17 12 4 11 3 60 19 263
2011 GS-02 29 35 26 0 0 3 6 71 0 34
2011 GS-03 25 38 6 19 0 6 6 71 21 16
2011 GS-04 24 28 16 11 4 13 4 62 19 136
2011 GS-05 4 38 29 25 0 4 0 43 26 24
2011 GS-06 0 39 17 17 17 9 0 43 38 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 9 91 243
2017 GS-04 11 89 156
2014 GS 7 93 193
2014 GS-04 6 94 122

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 GS 41 22
2017 GS-04 41 17
2014 GS 52 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GS 68 22
2017 GS-04 59 17
2014 GS 60 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GS 45 22
2017 GS-04 41 17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 GS 27 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 27 22
2017 GS-04 29 17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GS 32 22
2017 GS-04 35 17

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 GS 23 22
2017 GS-04 29 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GS 27 22
2017 GS-04 29 17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GS 46 22
2017 GS-04 41 17
2014 GS 36 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GS 32 22
2017 GS-04 35 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GS-04 0 17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GS 27 22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GS 36 22
2017 GS-04 29 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17
2014 GS 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GS 59 22
2017 GS-04 53 17
2014 GS 68 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GS 0 22
2017 GS-04 0 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 95 5 22
2017 GS-04 94 6 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 18 24 16 4 3 26 9 64 12 242
2017 GS-02 13 39 9 9 9 13 9 67 22 23
2017 GS-03 25 25 6 0 6 32 6 80 9 16
2017 GS-04 15 20 17 3 3 31 10 61 11 155
2017 GS-05 21 38 14 3 0 14 10 77 5 29
2014 GS 23 18 19 4 2 28 6 62 9 194
2014 GS-02 35 12 24 0 0 24 6 67 0 17
2014 GS-03 28 7 21 7 0 38 0 56 11 15
2014 GS-04 19 20 18 4 3 30 8 61 10 122
2014 GS-05 31 28 10 5 5 21 0 74 13 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 28 16 5 4 12 3 70 11 242
2017 GS-02 35 26 13 13 9 4 0 64 23 23
2017 GS-03 44 19 13 0 6 13 6 77 7 16
2017 GS-04 29 28 15 4 5 16 4 71 11 154
2017 GS-05 31 38 21 3 0 7 0 74 4 29
2014 GS 32 28 18 5 2 12 2 70 8 194
2014 GS-02 47 18 12 6 0 18 0 79 7 17
2014 GS-03 34 14 14 14 7 17 0 58 25 15
2014 GS-04 27 34 21 4 0 12 2 71 5 122
2014 GS-05 51 18 15 0 10 5 0 73 11 20
2011 GS 29 35 19 6 4 6 1 69 11 264
2011 GS-02 41 26 21 3 0 6 3 74 3 34
2011 GS-03 44 25 25 0 6 0 0 69 6 16
2011 GS-04 26 36 17 7 5 7 1 68 13 137
2011 GS-05 25 42 25 0 0 8 0 73 0 24
2011 GS-06 13 61 13 4 9 0 0 74 13 23
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 18 17 20 37 0 0 26 57 243
2017 GS-02 13 22 22 17 26 0 0 35 44 23
2017 GS-03 0 6 13 25 56 0 0 6 81 16
2017 GS-04 8 21 16 21 33 0 0 30 54 155
2017 GS-05 3 3 14 14 66 0 0 7 79 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 38 32 17 9 3 0 1 71 12 243
2017 GS-02 26 26 26 17 0 0 4 55 18 23
2017 GS-03 60 7 20 7 0 0 7 71 7 15
2017 GS-04 43 31 14 7 5 0 0 74 11 156
2017 GS-05 24 38 21 14 0 0 3 64 14 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 20 7 4 1 0 12 86 6 243
2017 GS-02 35 26 17 4 4 0 13 70 10 23
2017 GS-03 67 7 13 0 0 0 13 85 0 15
2017 GS-04 56 21 5 4 1 1 12 89 5 156
2017 GS-05 59 14 7 0 3 0 17 88 4 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 27 22 11 9 0 1 57 20 242
2017 GS-02 41 18 18 18 0 0 5 62 19 22
2017 GS-03 27 26 20 7 13 0 7 57 22 15
2017 GS-04 34 26 21 9 10 0 1 60 19 156
2017 GS-05 14 34 31 14 7 0 0 48 21 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 24 12 2 1 0 5 84 4 243
2017 GS-02 61 22 9 0 0 0 9 90 0 23
2017 GS-03 73 0 13 7 0 0 7 78 7 15
2017 GS-04 58 21 11 2 1 1 6 85 3 156
2017 GS-05 31 45 21 0 0 0 3 79 0 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 29 15 14 5 1 0 66 19 241
2017 GS-02 31 30 17 22 0 0 0 61 22 23
2017 GS-03 50 13 13 18 0 0 6 67 20 16
2017 GS-04 35 29 15 13 7 1 0 65 20 154
2017 GS-05 36 32 18 14 0 0 0 68 14 28

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 34 27 20 10 6 1 2 63 16 241
2017 GS-02 22 13 43 13 4 0 4 36 18 23
2017 GS-03 44 32 6 12 0 0 6 80 13 16
2017 GS-04 33 29 16 10 8 1 1 64 19 154
2017 GS-05 39 25 25 4 4 4 0 67 7 28

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 37 26 21 8 3 0 4 66 12 241
2017 GS-02 22 31 35 9 0 0 4 55 9 23
2017 GS-03 44 31 13 6 0 0 6 80 6 16
2017 GS-04 39 24 21 8 4 1 4 66 12 154
2017 GS-05 39 21 21 7 4 0 7 65 12 28

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 40 30 17 10 2 0 2 71 11 241
2017 GS-02 39 22 26 9 0 0 4 64 9 23
2017 GS-03 44 25 25 6 0 0 0 69 6 16
2017 GS-04 36 33 15 10 3 0 3 71 13 154
2017 GS-05 57 29 11 4 0 0 0 86 4 28

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 47 34 11 5 2 0 2 82 7 240
2017 GS-02 39 39 17 0 0 0 4 82 0 23
2017 GS-03 67 20 7 0 0 0 7 93 0 15
2017 GS-04 49 34 9 5 2 0 2 84 7 154
2017 GS-05 32 29 25 11 4 0 0 61 14 28

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 57 21 12 6 2 0 1 79 9 244
2017 GS-02 65 22 4 4 4 0 0 87 9 23
2017 GS-03 63 6 19 12 0 0 0 69 12 16
2017 GS-04 55 21 13 6 3 0 1 78 9 156
2017 GS-05 55 31 7 7 0 0 0 86 7 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 69 16 5 5 4 0 1 86 9 243
2017 GS-02 65 9 0 13 13 0 0 74 26 23
2017 GS-03 63 6 18 6 0 0 6 74 7 16
2017 GS-04 69 17 5 3 5 0 1 87 8 155
2017 GS-05 79 14 3 3 0 0 0 93 3 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 34 15 6 4 0 0 75 10 243
2017 GS-02 26 39 22 4 9 0 0 65 13 23
2017 GS-03 44 25 13 18 0 0 0 69 18 16
2017 GS-04 42 32 16 5 5 1 0 75 10 156
2017 GS-05 48 31 10 7 3 0 0 79 10 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 56 20 9 7 7 0 1 77 14 243
2017 GS-02 39 26 9 13 13 0 0 65 26 23
2017 GS-03 75 6 0 12 0 0 6 87 13 16
2017 GS-04 57 19 10 6 7 1 1 77 13 156
2017 GS-05 57 18 11 11 4 0 0 75 14 28

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 53 11 5 0 2 1 27 90 3 242
2017 GS-02 54 18 9 0 0 0 18 89 0 22
2017 GS-03 56 6 0 0 0 0 37 100 0 16
2017 GS-04 49 10 5 1 2 2 32 89 4 156
2017 GS-05 64 14 7 0 0 0 14 92 0 28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 26 16 6 4 1 2 73 11 243
2017 GS-02 48 22 17 0 4 0 9 76 5 23
2017 GS-03 50 13 19 6 6 0 6 67 13 16
2017 GS-04 43 27 15 8 5 1 2 72 13 155
2017 GS-05 45 28 24 3 0 0 0 72 3 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 41 21 11 12 12 0 2 63 25 243
2017 GS-02 36 23 5 18 18 0 0 59 36 22
2017 GS-03 44 6 19 18 6 0 6 53 26 16
2017 GS-04 42 21 12 10 12 0 3 65 22 156
2017 GS-05 41 21 3 14 21 0 0 62 34 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 51 30 8 4 3 0 3 84 8 244
2017 GS-02 35 39 9 9 4 0 4 77 14 23
2017 GS-03 50 38 0 0 0 0 12 100 0 16
2017 GS-04 51 29 9 5 4 0 3 82 9 156
2017 GS-05 55 34 10 0 0 0 0 90 0 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 21 33 31 9 5 1 0 55 14 244
2017 GS-02 17 44 31 0 4 4 0 64 5 23
2017 GS-03 13 44 31 6 6 0 0 57 12 16
2017 GS-04 23 32 29 11 4 1 0 55 16 156
2017 GS-05 17 28 38 7 10 0 0 45 17 29

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 7 20 33 26 13 0 0 39 28 243
2017 GS-02 9 17 26 31 13 4 0 46 27 23
2017 GS-03 6 12 32 44 6 0 0 50 18 16
2017 GS-04 8 19 34 25 13 0 1 38 28 155
2017 GS-05 7 31 28 21 14 0 0 34 38 29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 13 30 19 17 15 5 0 46 34 242
2017 GS-02 17 22 22 9 26 4 0 41 36 23
2017 GS-03 7 47 13 27 6 0 0 53 33 15
2017 GS-04 12 31 18 17 15 7 1 46 34 155
2017 GS-05 14 34 17 17 14 3 0 50 32 29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 19 33 17 16 14 1 0 53 30 243
2017 GS-02 13 44 13 17 13 0 0 57 30 23
2017 GS-03 13 44 25 6 12 0 0 56 18 16
2017 GS-04 19 34 18 17 12 1 0 53 29 155
2017 GS-05 24 24 10 21 21 0 0 48 41 29
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 16 84 243
2017 GS-02 22 78 23
2017 GS-03 32 68 16
2017 GS-04 15 85 156
2017 GS-05 17 83 29
2014 GS 14 86 194
2014 GS-04 10 90 122

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GS 65 35 39
2017 GS-04 57 43 23
2014 GS 66 34 28
2014 GS-04 70 30 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 40 36 4 12 4 0 4 79 16 25
2017 GS-04 31 38 8 23 0 0 0 69 23 13
2014 GS 39 56 0 6 0 0 0 94 6 18
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 6 16 22 19 35 2 0 6 94 243
2017 GS-02 26 4 17 17 26 8 0 29 71 23
2017 GS-03 0 6 25 31 37 0 0 0 100 16
2017 GS-04 4 20 25 19 32 1 0 4 96 157
2017 GS-05 3 7 10 10 66 3 0 4 96 29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 42 222
2017 GS-02 53 15
2017 GS-03 44 16
2017 GS-04 37 149
2017 GS-05 63 27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 34 222
2017 GS-02 33 15
2017 GS-03 31 16
2017 GS-04 30 149
2017 GS-05 63 27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 23 222
2017 GS-02 20 15
2017 GS-03 32 16
2017 GS-04 21 149
2017 GS-05 33 27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GS 79 222
2017 GS-02 80 15
2017 GS-03 50 16
2017 GS-04 80 149
2017 GS-05 93 27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GS 1 222
2017 GS-02 0 15
2017 GS-03 0 16
2017 GS-04 1 149
2017 GS-05 4 27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GS 31 222
2017 GS-02 20 15
2017 GS-03 19 16
2017 GS-04 33 149
2017 GS-05 33 27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GS 2 30 21 13 5 29 214
2017 GS-02 7 33 20 13 7 20 15
2017 GS-03 0 25 32 25 6 13 16
2017 GS-04 2 31 20 14 5 27 143
2017 GS-05 0 19 15 0 4 63 27

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 11 21 13 19 29 2 4 34 52 222
2017 GS-02 13 13 33 7 27 0 7 29 36 15
2017 GS-03 19 37 13 19 12 0 0 56 31 16
2017 GS-04 12 23 12 19 26 3 5 38 49 148
2017 GS-05 0 15 4 22 56 0 4 15 81 27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 2 11 9 19 47 4 8 15 74 220
2017 GS-02 7 13 33 13 27 0 7 21 43 15
2017 GS-03 0 18 13 19 44 0 6 20 67 16
2017 GS-04 3 13 7 22 42 4 9 18 74 146
2017 GS-05 0 0 7 11 78 0 4 0 92 27
Report a problem or mistake on this page
Date modified: