2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 53 3 3 0 0 0 95 3 77
2017 FI-01 38 54 4 4 0 0 0 92 4 26
2017 FI-02 42 54 4 0 0 0 0 96 0 26
2017 FI-03 47 53 0 0 0 0 0 100 0 15
2014 FI 30 52 5 9 2 2 0 84 11 56
2014 FI-01 31 44 0 19 6 0 0 75 25 16
2014 FI-02 33 46 13 4 0 4 0 83 4 24
2011 FI 48 41 3 8 0 0 0 89 8 63
2011 FI-01 59 36 5 0 0 0 0 95 0 22
2011 FI-02 44 36 4 16 0 0 0 80 16 25
2011 FI-03 42 50 0 8 0 0 0 92 8 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 65 30 4 0 0 1 0 96 0 77
2017 FI-01 65 28 8 0 0 0 0 92 0 26
2017 FI-02 66 27 4 0 0 4 0 96 0 26
2017 FI-03 60 40 0 0 0 0 0 100 0 15
2014 FI 71 25 0 2 0 2 0 98 2 56
2014 FI-01 75 19 0 6 0 0 0 94 6 16
2014 FI-02 58 38 0 0 0 4 0 100 0 24
2011 FI 79 16 3 2 0 0 0 95 2 63
2011 FI-01 82 18 0 0 0 0 0 100 0 22
2011 FI-02 80 12 8 0 0 0 0 92 0 25
2011 FI-03 75 25 0 0 0 0 0 100 0 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 46 33 12 7 3 0 0 79 9 76
2017 FI-01 56 32 8 4 0 0 0 88 4 25
2017 FI-02 47 27 19 4 4 0 0 73 8 26
2017 FI-03 20 60 7 7 7 0 0 80 13 15
2014 FI 54 29 9 7 0 2 0 84 7 56
2014 FI-01 75 13 13 0 0 0 0 88 0 16
2014 FI-02 38 38 8 13 0 4 0 78 13 24
2011 FI 67 16 6 10 2 0 0 83 11 63
2011 FI-01 68 23 0 5 5 0 0 91 9 22
2011 FI-02 72 12 4 12 0 0 0 84 12 25
2011 FI-03 50 17 25 8 0 0 0 67 8 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 56 25 9 8 3 0 0 80 10 77
2017 FI-01 61 32 0 7 0 0 0 93 7 26
2017 FI-02 50 30 12 4 4 0 0 80 8 26
2017 FI-03 67 13 13 7 0 0 0 80 7 15
2014 FI 61 18 5 11 4 2 0 80 15 56
2014 FI-01 56 13 6 19 6 0 0 69 25 16
2014 FI-02 58 29 4 4 0 4 0 91 4 24
2011 FI 51 29 8 10 3 0 0 79 13 63
2011 FI-01 45 41 0 14 0 0 0 86 14 22
2011 FI-02 56 24 8 12 0 0 0 80 12 25
2011 FI-03 58 17 8 0 17 0 0 75 17 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 43 14 17 4 1 0 65 21 77
2017 FI-01 19 47 4 19 11 0 0 66 31 26
2017 FI-02 11 43 27 15 0 4 0 56 16 26
2017 FI-03 20 53 7 20 0 0 0 73 20 15
2014 FI 21 45 11 11 11 2 0 67 22 56
2014 FI-01 19 44 6 13 19 0 0 63 31 16
2014 FI-02 21 42 21 8 4 4 0 65 13 24
2011 FI 35 41 13 6 5 0 0 76 11 63
2011 FI-01 32 41 9 9 9 0 0 73 18 22
2011 FI-02 40 40 16 0 4 0 0 80 4 25
2011 FI-03 17 58 17 8 0 0 0 75 8 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 39 49 8 3 1 0 0 88 4 77
2017 FI-01 34 50 9 4 4 0 0 84 8 26
2017 FI-02 39 50 8 4 0 0 0 89 4 26
2017 FI-03 40 47 13 0 0 0 0 87 0 15
2014 FI 39 38 16 4 2 2 0 78 5 56
2014 FI-01 19 56 13 6 6 0 0 75 13 16
2014 FI-02 42 29 25 0 0 4 0 74 0 24
2011 FI 51 35 6 6 2 0 0 86 8 63
2011 FI-01 55 23 5 14 5 0 0 77 18 22
2011 FI-02 52 32 12 4 0 0 0 84 4 25
2011 FI-03 50 50 0 0 0 0 0 100 0 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 52 37 7 3 1 0 0 89 4 77
2017 FI-01 46 34 16 0 4 0 0 80 4 26
2017 FI-02 54 38 4 4 0 0 0 92 4 26
2017 FI-03 53 40 0 7 0 0 0 93 7 15
2014 FI 52 39 5 0 2 2 0 93 2 56
2014 FI-01 50 31 13 0 6 0 0 81 6 16
2014 FI-02 46 50 0 0 0 4 0 100 0 24
2011 FI 59 37 2 0 3 0 0 95 3 63
2011 FI-01 59 32 5 0 5 0 0 91 5 22
2011 FI-02 60 36 0 0 4 0 0 96 4 25
2011 FI-03 58 42 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 55 40 4 0 1 0 0 95 1 77
2017 FI-01 50 46 0 0 4 0 0 96 4 26
2017 FI-02 50 46 4 0 0 0 0 96 0 26
2017 FI-03 67 33 0 0 0 0 0 100 0 15
2014 FI 55 25 5 11 2 2 0 82 13 56
2014 FI-01 56 25 0 13 6 0 0 81 19 16
2014 FI-02 58 21 8 8 0 4 0 83 9 24

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 38 13 3 3 0 0 82 5 77
2017 FI-01 38 54 4 0 4 0 0 92 4 26
2017 FI-02 50 30 15 0 4 0 0 81 4 26
2017 FI-03 40 27 20 13 0 0 0 67 13 15
2014 FI 45 30 11 4 9 2 0 76 13 56
2014 FI-01 31 38 6 6 19 0 0 69 25 16
2014 FI-02 50 33 8 0 4 4 0 87 4 24
2011 FI 46 35 3 10 6 0 0 81 16 63
2011 FI-01 36 36 9 5 14 0 0 73 18 22
2011 FI-02 48 36 0 12 4 0 0 84 16 25
2011 FI-03 42 42 0 17 0 0 0 83 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 34 31 10 9 10 3 3 69 21 77
2017 FI-01 38 27 11 4 11 4 5 71 17 26
2017 FI-02 31 34 15 4 11 4 0 68 16 26
2017 FI-03 27 33 7 20 13 0 0 60 33 15
2014 FI 27 32 7 16 13 2 4 62 30 56
2014 FI-01 31 25 6 13 19 0 6 60 33 16
2014 FI-02 25 46 4 13 4 4 4 77 18 24
2011 FI 37 30 10 10 14 0 0 67 24 63
2011 FI-01 36 27 9 14 14 0 0 64 27 22
2011 FI-02 44 32 12 0 12 0 0 76 12 25
2011 FI-03 17 42 0 17 25 0 0 58 42 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 26 53 9 9 3 0 0 79 12 76
2017 FI-01 23 58 8 8 4 0 0 81 11 26
2017 FI-02 31 53 11 4 0 0 0 85 4 26
2017 FI-03 14 36 14 29 7 0 0 50 36 14
2014 FI 21 54 14 5 4 2 0 76 9 56
2014 FI-01 13 56 6 13 13 0 0 69 25 16
2014 FI-02 17 58 21 0 0 4 0 78 0 24
2011 FI 44 38 8 8 2 0 0 83 10 63
2011 FI-01 50 27 9 9 5 0 0 77 14 22
2011 FI-02 40 48 8 4 0 0 0 88 4 25
2011 FI-03 50 25 8 17 0 0 0 75 17 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 46 15 9 3 0 0 74 12 77
2017 FI-01 26 34 16 19 4 0 0 61 23 26
2017 FI-02 31 57 8 4 0 0 0 88 4 26
2017 FI-03 13 53 20 7 7 0 0 67 13 15
2014 FI 27 45 11 5 9 4 0 74 15 56
2014 FI-01 31 25 13 6 19 6 0 60 27 16
2014 FI-02 21 50 13 4 8 4 0 74 13 24
2011 FI 35 33 19 8 5 0 0 68 13 63
2011 FI-01 32 27 23 9 9 0 0 59 18 22
2011 FI-02 32 36 20 12 0 0 0 68 12 25
2011 FI-03 33 50 8 0 8 0 0 83 8 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 39 10 21 8 0 0 61 29 77
2017 FI-01 26 34 8 28 4 0 0 61 32 26
2017 FI-02 19 39 15 16 11 0 0 58 27 26
2017 FI-03 13 47 7 27 7 0 0 60 33 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 40 10 4 3 0 0 83 6 77
2017 FI-01 47 34 11 4 4 0 0 81 8 26
2017 FI-02 47 34 11 4 4 0 0 81 8 26
2017 FI-03 27 53 13 7 0 0 0 80 7 15
2014 FI 41 41 13 0 2 4 0 85 2 56
2014 FI-01 44 31 13 0 6 6 0 80 7 16
2014 FI-02 25 54 17 0 0 4 0 83 0 24
2011 FI 41 49 3 6 0 0 0 90 6 63
2011 FI-01 41 45 5 9 0 0 0 86 9 22
2011 FI-02 40 48 4 8 0 0 0 88 8 25
2011 FI-03 42 58 0 0 0 0 0 100 0 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 28 45 14 11 3 0 0 72 13 76
2017 FI-01 24 40 16 16 4 0 0 64 20 25
2017 FI-02 35 42 15 4 4 0 0 77 8 26
2017 FI-03 13 47 20 20 0 0 0 60 20 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 43 8 4 1 0 0 87 5 77
2017 FI-01 45 38 12 0 4 0 0 84 4 26
2017 FI-02 39 50 8 4 0 0 0 89 4 26
2017 FI-03 40 40 7 13 0 0 0 80 13 15
2014 FI 52 32 11 2 2 2 0 85 4 56
2014 FI-01 50 25 13 6 6 0 0 75 13 16
2014 FI-02 46 38 13 0 0 4 0 87 0 24
2011 FI 65 27 5 2 2 0 0 92 3 63
2011 FI-01 68 18 9 0 5 0 0 86 5 22
2011 FI-02 64 28 4 4 0 0 0 92 4 25
2011 FI-03 67 33 0 0 0 0 0 100 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 60 8 5 0 0 0 87 5 77
2017 FI-01 30 54 12 4 0 0 0 84 4 26
2017 FI-02 23 65 11 0 0 0 0 89 0 26
2017 FI-03 20 60 0 20 0 0 0 80 20 15
2014 FI 27 48 7 11 5 2 0 76 16 56
2014 FI-01 13 50 6 13 19 0 0 63 31 16
2014 FI-02 21 58 8 8 0 4 0 83 9 24
2011 FI 48 40 6 6 0 0 0 87 6 63
2011 FI-01 45 36 9 9 0 0 0 82 9 22
2011 FI-02 40 48 8 4 0 0 0 88 4 25
2011 FI-03 50 42 0 8 0 0 0 92 8 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 34 47 13 5 1 0 0 80 6 77
2017 FI-01 38 31 20 8 4 0 0 68 11 26
2017 FI-02 31 57 11 0 0 0 0 89 0 26
2017 FI-03 40 33 13 13 0 0 0 73 13 15
2014 FI 27 54 7 2 9 2 0 82 11 56
2014 FI-01 19 50 6 6 19 0 0 69 25 16
2014 FI-02 17 67 8 0 4 4 0 87 4 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 52 14 8 4 0 0 74 12 77
2017 FI-01 19 58 11 8 4 0 0 77 11 26
2017 FI-02 27 50 11 8 4 0 0 77 12 26
2017 FI-03 20 33 27 13 7 0 0 53 20 15
2014 FI 20 48 16 9 4 2 2 70 13 56
2014 FI-01 6 56 19 6 13 0 0 63 19 16
2014 FI-02 17 58 21 0 0 4 0 78 0 24
2011 FI 40 41 11 6 2 0 0 81 8 63
2011 FI-01 45 41 9 5 0 0 0 86 5 22
2011 FI-02 36 44 8 8 4 0 0 80 12 25
2011 FI-03 33 42 17 8 0 0 0 75 8 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 43 13 4 3 1 0 80 7 76
2017 FI-01 34 46 12 0 4 4 0 83 4 26
2017 FI-02 35 50 11 0 4 0 0 85 4 26
2017 FI-03 29 21 29 21 0 0 0 50 21 14
2014 FI 38 45 14 0 2 2 0 84 2 56
2014 FI-01 31 44 19 0 6 0 0 75 6 16
2014 FI-02 38 50 8 0 0 4 0 91 0 24
2011 FI 49 40 5 5 2 0 0 89 6 63
2011 FI-01 50 36 0 9 5 0 0 86 14 22
2011 FI-02 48 44 8 0 0 0 0 92 0 25
2011 FI-03 50 33 8 8 0 0 0 83 8 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 39 34 17 3 8 0 0 73 10 77
2017 FI-01 51 19 23 0 8 0 0 69 8 26
2017 FI-02 38 42 8 0 11 0 0 80 11 26
2017 FI-03 20 33 27 13 7 0 0 53 20 15
2014 FI 25 30 21 18 4 2 0 56 22 56
2014 FI-01 31 25 6 31 6 0 0 56 38 16
2014 FI-02 33 21 38 4 0 4 0 57 4 24
2011 FI 24 40 16 16 5 0 0 63 21 63
2011 FI-01 36 32 14 14 5 0 0 68 18 22
2011 FI-02 20 44 12 16 8 0 0 64 24 25
2011 FI-03 17 33 25 25 0 0 0 50 25 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 6 31 30 24 8 1 0 32 38 77
2017 FI-01 4 23 31 31 11 0 0 42 27 26
2017 FI-02 8 30 23 31 4 4 0 37 40 26
2017 FI-03 13 33 33 7 13 0 0 20 47 15
2014 FI 20 38 30 7 4 2 0 11 58 56
2014 FI-01 19 44 25 13 0 0 0 13 63 16
2014 FI-02 13 29 42 4 8 4 0 13 43 24
2011 FI 10 35 38 10 8 0 0 17 44 63
2011 FI-01 14 27 41 14 5 0 0 18 41 22
2011 FI-02 8 32 36 12 12 0 0 24 40 25
2011 FI-03 8 50 33 0 8 0 0 8 58 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 10 20 32 20 18 0 0 38 30 77
2017 FI-01 8 24 30 19 19 0 0 38 32 26
2017 FI-02 4 23 34 20 19 0 0 39 27 26
2017 FI-03 27 7 33 27 7 0 0 33 33 15
2014 FI 9 32 30 11 13 4 2 25 43 56
2014 FI-01 13 38 19 13 6 6 6 21 57 16
2014 FI-02 8 29 29 13 17 4 0 30 39 24
2011 FI 14 22 27 22 11 2 2 34 38 63
2011 FI-01 14 9 36 32 5 5 0 38 24 22
2011 FI-02 24 28 16 16 16 0 0 32 52 25
2011 FI-03 0 25 42 17 8 0 8 27 27 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 9 19 27 30 13 1 0 44 29 77
2017 FI-01 11 23 23 32 11 0 0 43 34 26
2017 FI-02 11 15 23 39 11 0 0 50 27 26
2017 FI-03 0 33 47 7 7 7 0 14 36 15
2014 FI 14 34 30 11 7 4 0 19 50 56
2014 FI-01 13 38 25 13 6 6 0 20 53 16
2014 FI-02 13 38 29 4 13 4 0 17 52 24
2011 FI 13 22 38 17 5 3 2 23 37 63
2011 FI-01 9 14 41 27 0 5 5 30 25 22
2011 FI-02 12 28 44 8 8 0 0 16 40 25
2011 FI-03 17 33 25 17 0 8 0 18 55 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 6 42 34 14 0 1 49 9 77
2017 FI-01 4 0 31 51 15 0 0 66 4 26
2017 FI-02 4 8 39 31 15 0 4 48 12 26
2017 FI-03 0 20 47 20 13 0 0 33 20 15
2014 FI 11 33 37 9 6 4 0 15 46 54
2014 FI-01 29 21 21 14 7 7 0 23 54 14
2014 FI-02 4 33 42 8 8 4 0 17 39 24
2011 FI 11 25 38 17 6 0 2 24 37 63
2011 FI-01 14 18 32 18 14 0 5 33 33 22
2011 FI-02 12 28 36 20 4 0 0 24 40 25
2011 FI-03 8 33 50 8 0 0 0 8 42 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 12 27 26 19 13 0 3 33 40 77
2017 FI-01 8 11 34 23 19 0 5 44 20 26
2017 FI-02 16 30 19 23 8 0 4 32 48 26
2017 FI-03 13 40 27 13 7 0 0 20 53 15
2014 FI 30 27 34 7 0 2 0 7 58 56
2014 FI-01 38 31 25 6 0 0 0 6 69 16
2014 FI-02 25 25 38 8 0 4 0 9 52 24
2011 FI 30 27 29 8 5 0 2 13 58 63
2011 FI-01 32 23 27 14 0 0 5 14 57 22
2011 FI-02 28 24 32 8 8 0 0 16 52 25
2011 FI-03 33 42 25 0 0 0 0 0 75 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 16 25 26 23 9 0 1 33 41 77
2017 FI-01 16 19 23 31 11 0 0 42 35 26
2017 FI-02 15 23 27 31 4 0 0 35 39 26
2017 FI-03 20 27 33 7 7 0 7 14 50 15
2014 FI 7 25 32 25 9 2 0 35 33 56
2014 FI-01 13 31 25 25 6 0 0 31 44 16
2014 FI-02 4 25 33 25 8 4 0 35 30 24
2011 FI 3 21 35 25 13 0 3 39 25 63
2011 FI-01 0 14 45 27 9 0 5 38 14 22
2011 FI-02 8 20 32 24 16 0 0 40 28 25
2011 FI-03 0 33 25 25 8 0 8 36 36 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 6 21 35 28 8 3 0 36 28 77
2017 FI-01 8 31 27 28 7 0 0 35 38 26
2017 FI-02 8 16 34 39 0 4 0 40 24 26
2017 FI-03 0 20 53 7 13 7 0 21 21 15
2014 FI 16 29 30 16 4 5 0 21 47 56
2014 FI-01 38 19 25 6 0 13 0 7 64 16
2014 FI-02 4 29 42 13 8 4 0 22 35 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 62 24 8 5 1 0 0 86 7 76
2017 FI-01 80 12 8 0 0 0 0 92 0 25
2017 FI-02 50 31 15 4 0 0 0 81 4 26
2017 FI-03 53 27 0 13 7 0 0 80 20 15
2014 FI 66 16 2 5 4 4 4 88 10 56
2014 FI-01 75 6 0 0 6 6 6 93 7 16
2014 FI-02 54 21 4 13 0 4 4 82 14 24
2011 FI 75 6 10 3 2 0 5 85 5 63
2011 FI-01 82 9 5 0 5 0 0 91 5 22
2011 FI-02 84 0 8 0 0 0 8 91 0 25
2011 FI-03 42 17 17 17 0 0 8 64 18 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 38 14 8 4 10 5 69 14 76
2017 FI-01 16 44 8 16 8 9 0 65 26 25
2017 FI-02 31 23 15 8 0 16 8 70 10 26
2017 FI-03 7 53 13 0 7 7 13 75 8 15
2014 FI 25 30 20 9 5 7 4 62 16 56
2014 FI-01 25 19 13 13 19 6 6 50 36 16
2014 FI-02 17 42 25 8 0 8 0 64 9 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 46 7 4 1 0 0 88 5 76
2017 FI-01 28 53 4 12 4 0 0 80 16 25
2017 FI-02 47 42 11 0 0 0 0 89 0 26
2017 FI-03 47 53 0 0 0 0 0 100 0 15
2014 FI 38 36 5 13 5 4 0 76 19 56
2014 FI-01 31 25 0 19 19 6 0 60 40 16
2014 FI-02 25 54 8 8 0 4 0 83 9 24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 47 10 9 7 2 0 73 16 76
2017 FI-01 24 40 8 8 16 5 0 66 25 25
2017 FI-02 23 50 11 16 0 0 0 73 16 26
2017 FI-03 27 47 13 7 7 0 0 73 13 15
2014 FI 29 38 16 9 4 4 2 70 13 56
2014 FI-01 19 25 19 13 13 6 6 50 29 16
2014 FI-02 13 58 17 8 0 4 0 74 9 24
2011 FI 33 38 11 11 3 2 2 74 15 63
2011 FI-01 45 18 18 5 9 5 0 67 14 22
2011 FI-02 28 48 8 16 0 0 0 76 16 25
2011 FI-03 8 67 8 17 0 0 0 75 17 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 37 16 6 4 12 0 70 12 77
2017 FI-01 19 46 4 8 8 16 0 77 18 26
2017 FI-02 23 30 27 8 0 12 0 61 9 26
2017 FI-03 33 27 20 7 7 7 0 64 14 15
2014 FI 32 30 9 18 4 7 0 67 23 56
2014 FI-01 38 13 13 19 13 6 0 53 33 16
2014 FI-02 17 42 13 21 0 8 0 64 23 24
2011 FI 37 30 16 10 2 5 2 71 12 63
2011 FI-01 36 27 14 9 5 9 0 70 15 22
2011 FI-02 36 28 24 12 0 0 0 64 12 25
2011 FI-03 25 50 8 8 0 8 0 82 9 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 4 30 19 18 6 21 1 43 32 77
2017 FI-01 7 15 8 30 15 24 0 30 60 26
2017 FI-02 0 38 27 12 0 23 0 50 16 26
2017 FI-03 7 27 20 13 7 20 7 45 27 15
2014 FI 11 20 23 25 9 11 2 35 39 56
2014 FI-01 6 13 13 31 25 13 0 21 64 16
2014 FI-02 0 29 33 17 4 17 0 35 25 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 47 40 4 8 1 0 0 87 9 77
2017 FI-01 43 34 4 15 4 0 0 77 19 26
2017 FI-02 46 38 8 8 0 0 0 84 8 26
2017 FI-03 60 40 0 0 0 0 0 100 0 15
2014 FI 39 46 5 5 2 2 0 87 7 56
2014 FI-01 19 75 6 0 0 0 0 94 0 16
2014 FI-02 38 42 4 8 4 4 0 83 13 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 38 16 8 4 0 0 73 12 77
2017 FI-01 30 34 16 15 4 0 0 65 19 26
2017 FI-02 35 46 15 4 0 0 0 81 4 26
2017 FI-03 27 33 27 7 7 0 0 60 13 15
2014 FI 32 46 11 4 4 2 2 81 7 56
2014 FI-01 25 50 6 6 13 0 0 75 19 16
2014 FI-02 29 54 4 4 0 4 4 91 5 24
2011 FI 44 35 11 8 2 0 0 79 10 63
2011 FI-01 45 27 14 14 0 0 0 73 14 22
2011 FI-02 40 40 12 8 0 0 0 80 8 25
2011 FI-03 50 33 8 0 8 0 0 83 8 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 53 31 8 6 1 0 0 84 8 77
2017 FI-01 38 39 11 8 4 0 0 77 11 26
2017 FI-02 54 30 8 8 0 0 0 85 8 26
2017 FI-03 60 27 7 7 0 0 0 87 7 15
2014 FI 48 32 13 4 0 4 0 83 4 56
2014 FI-01 44 31 19 0 0 6 0 80 0 16
2014 FI-02 42 38 13 4 0 4 0 83 4 24
2011 FI 44 37 13 6 0 0 0 81 6 63
2011 FI-01 41 27 23 9 0 0 0 68 9 22
2011 FI-02 40 48 8 4 0 0 0 88 4 25
2011 FI-03 50 33 8 8 0 0 0 83 8 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 38 8 11 1 0 0 80 12 76
2017 FI-01 39 36 8 13 4 0 0 75 17 25
2017 FI-02 39 42 12 8 0 0 0 81 8 26
2017 FI-03 33 47 0 20 0 0 0 80 20 15
2014 FI 34 43 4 16 2 2 0 78 18 56
2014 FI-01 19 56 0 19 6 0 0 75 25 16
2014 FI-02 25 50 8 13 0 4 0 78 13 24
2011 FI 48 32 11 6 3 0 0 79 10 63
2011 FI-01 45 18 14 18 5 0 0 64 23 22
2011 FI-02 48 44 8 0 0 0 0 92 0 25
2011 FI-03 50 25 17 0 8 0 0 75 8 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 86 10 3 0 1 0 0 96 1 77
2017 FI-01 92 8 0 0 0 0 0 100 0 26
2017 FI-02 77 19 4 0 0 0 0 96 0 26
2017 FI-03 87 0 7 0 7 0 0 87 7 15
2014 FI 82 13 0 0 2 2 2 98 2 56
2014 FI-01 75 19 0 0 6 0 0 94 6 16
2014 FI-02 83 8 0 0 0 4 4 100 0 24
2011 FI 84 10 2 2 0 0 3 97 2 63
2011 FI-01 82 5 5 5 0 0 5 90 5 22
2011 FI-02 92 4 0 0 0 0 4 100 0 25
2011 FI-03 67 33 0 0 0 0 0 100 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 45 34 9 6 3 3 0 81 9 77
2017 FI-01 49 27 12 7 4 0 0 76 11 26
2017 FI-02 27 50 11 4 4 4 0 80 8 26
2017 FI-03 60 20 7 7 0 7 0 86 7 15
2014 FI 63 21 5 2 4 2 4 89 6 56
2014 FI-01 56 19 6 0 13 0 6 80 13 16
2014 FI-02 58 25 4 4 0 4 4 91 5 24
2011 FI 59 21 8 5 5 0 3 82 10 63
2011 FI-01 50 18 14 5 9 0 5 71 14 22
2011 FI-02 60 24 4 4 4 0 4 88 8 25
2011 FI-03 58 25 8 8 0 0 0 83 8 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 61 30 4 4 0 1 0 92 4 77
2017 FI-01 70 23 0 8 0 0 0 92 8 26
2017 FI-02 54 34 8 0 0 4 0 92 0 26
2017 FI-03 53 33 7 7 0 0 0 87 7 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 48 38 13 0 0 1 0 87 0 77
2017 FI-01 53 24 19 0 0 4 0 80 0 26
2017 FI-02 47 42 11 0 0 0 0 89 0 26
2017 FI-03 27 60 13 0 0 0 0 87 0 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 43 6 5 1 0 0 87 6 77
2017 FI-01 46 39 0 11 4 0 0 85 15 26
2017 FI-02 39 54 8 0 0 0 0 92 0 26
2017 FI-03 33 40 20 7 0 0 0 73 7 15
2014 FI 41 41 13 0 4 2 0 84 4 56
2014 FI-01 31 44 13 0 13 0 0 75 13 16
2014 FI-02 42 42 13 0 0 4 0 87 0 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 26 36 17 5 2 5 9 72 8 42
2017 FI-01 15 54 15 8 8 0 0 69 15 13
2017 FI-02 30 15 31 0 0 8 15 59 0 13
2014 FI 24 41 9 12 0 3 12 76 14 34
2014 FI-02 33 47 7 0 0 7 7 92 0 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 43 9 3 1 9 0 86 4 77
2017 FI-01 34 43 8 4 4 8 0 83 8 26
2017 FI-02 31 38 11 0 0 19 0 86 0 26
2017 FI-03 40 47 7 7 0 0 0 87 7 15
2014 FI 25 48 11 5 4 7 0 79 10 56
2014 FI-01 13 50 13 6 13 6 0 67 20 16
2014 FI-02 25 54 8 0 0 13 0 90 0 24
2011 FI 24 46 11 10 3 6 0 75 14 63
2011 FI-01 32 32 9 18 5 5 0 67 24 22
2011 FI-02 12 52 16 8 0 12 0 73 9 25
2011 FI-03 17 67 8 0 8 0 0 83 8 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 48 10 12 1 1 0 76 13 77
2017 FI-01 26 39 11 19 4 0 0 66 23 26
2017 FI-02 23 58 11 4 0 4 0 84 4 26
2017 FI-03 27 47 7 20 0 0 0 73 20 15
2014 FI 23 29 27 13 5 4 0 54 19 56
2014 FI-01 6 38 13 19 19 6 0 47 40 16
2014 FI-02 38 21 33 4 0 4 0 61 4 24
2011 FI 21 46 19 10 5 0 0 67 14 63
2011 FI-01 23 41 27 5 5 0 0 64 9 22
2011 FI-02 20 44 16 12 8 0 0 64 20 25
2011 FI-03 8 67 17 8 0 0 0 75 8 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 43 17 10 3 8 0 68 14 77
2017 FI-01 19 42 15 11 8 5 0 64 20 26
2017 FI-02 20 50 11 4 0 16 0 82 5 26
2017 FI-03 13 33 27 20 0 7 0 50 21 15
2014 FI 9 43 13 21 7 7 0 56 31 56
2014 FI-01 0 38 13 6 25 19 0 46 38 16
2014 FI-02 13 50 17 17 0 4 0 65 17 24
2011 FI 11 41 29 6 11 2 0 53 18 63
2011 FI-01 18 32 27 5 14 5 0 52 19 22
2011 FI-02 8 40 32 12 8 0 0 48 20 25
2011 FI-03 8 42 33 0 17 0 0 50 17 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 36 16 13 5 3 0 65 19 77
2017 FI-01 23 30 15 19 8 5 0 56 28 26
2017 FI-02 31 42 15 4 4 4 0 76 8 26
2017 FI-03 27 20 27 20 7 0 0 47 27 15
2014 FI 14 46 16 13 5 5 0 64 19 56
2014 FI-01 6 38 13 19 19 6 0 47 40 16
2014 FI-02 8 58 21 4 0 8 0 73 5 24
2011 FI 21 41 19 6 6 6 0 66 14 63
2011 FI-01 18 36 18 5 14 9 0 60 20 22
2011 FI-02 24 44 20 12 0 0 0 68 12 25
2011 FI-03 17 42 25 0 8 8 0 64 9 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 43 14 17 3 3 0 65 20 77
2017 FI-01 19 43 8 27 4 0 0 62 31 26
2017 FI-02 20 53 15 4 0 8 0 79 4 26
2017 FI-03 20 27 27 20 7 0 0 47 27 15
2014 FI 11 32 18 25 11 4 0 44 37 56
2014 FI-01 0 31 25 19 19 6 0 33 40 16
2014 FI-02 8 46 17 21 4 4 0 57 26 24
2011 FI 11 41 25 14 8 0 0 52 22 63
2011 FI-01 9 50 14 23 5 0 0 59 27 22
2011 FI-02 16 44 24 8 8 0 0 60 16 25
2011 FI-03 8 17 50 8 17 0 0 25 25 12
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 30 52 17 1 0 0 0 82 1 77
2017 FI-01 31 49 19 0 0 0 0 81 0 26
2017 FI-02 27 50 23 0 0 0 0 77 0 26
2017 FI-03 20 60 13 7 0 0 0 80 7 15
2014 FI 32 52 9 4 2 2 0 85 5 56
2014 FI-01 13 56 19 6 6 0 0 69 13 16
2014 FI-02 42 46 4 4 0 4 0 91 4 24
2011 FI 35 52 8 5 0 0 0 87 5 63
2011 FI-01 45 41 9 5 0 0 0 86 5 22
2011 FI-02 32 60 8 0 0 0 0 92 0 25
2011 FI-03 8 67 8 17 0 0 0 75 17 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 43 10 3 0 1 1 87 3 77
2017 FI-01 28 42 19 8 0 4 0 72 8 26
2017 FI-02 39 46 11 0 0 0 4 88 0 26
2017 FI-03 60 40 0 0 0 0 0 100 0 15
2014 FI 38 51 5 0 4 2 0 91 4 55
2014 FI-01 25 50 13 0 13 0 0 75 13 16
2014 FI-02 30 61 4 0 0 4 0 95 0 23
2011 FI 41 40 11 3 2 3 0 84 5 63
2011 FI-01 45 32 5 5 5 9 0 85 10 22
2011 FI-02 32 44 20 4 0 0 0 76 4 25
2011 FI-03 42 50 8 0 0 0 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 35 13 3 3 4 1 81 5 77
2017 FI-01 35 34 11 0 4 11 4 82 5 26
2017 FI-02 39 30 19 8 4 0 0 69 12 26
2017 FI-03 53 40 7 0 0 0 0 93 0 15
2014 FI 45 39 5 5 4 2 0 85 9 56
2014 FI-01 25 44 6 13 13 0 0 69 25 16
2014 FI-02 42 42 8 4 0 4 0 87 4 24
2011 FI 40 40 11 6 2 2 0 81 8 63
2011 FI-01 45 41 9 0 0 5 0 90 0 22
2011 FI-02 40 36 12 12 0 0 0 76 12 25
2011 FI-03 25 50 17 0 8 0 0 75 8 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 40 20 9 4 5 1 65 14 76
2017 FI-01 4 43 30 11 8 4 0 49 20 26
2017 FI-02 27 30 19 11 4 8 0 63 17 26
2017 FI-03 21 57 0 7 0 7 7 92 8 14
2014 FI 16 36 36 4 4 2 2 55 8 55
2014 FI-01 20 33 27 0 13 0 7 57 14 15
2014 FI-02 4 38 46 8 0 4 0 43 9 24
2011 FI 13 41 25 13 3 3 2 57 17 63
2011 FI-01 9 45 18 14 9 5 0 57 24 22
2011 FI-02 16 32 32 12 0 4 4 52 13 25
2011 FI-03 8 42 33 17 0 0 0 50 17 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 13 35 21 13 6 9 3 54 22 77
2017 FI-01 0 46 19 20 4 11 0 51 27 26
2017 FI-02 24 30 19 11 8 4 4 59 21 26
2017 FI-03 13 27 33 7 13 7 0 43 21 15
2014 FI 11 32 16 13 14 9 5 50 31 56
2014 FI-01 13 31 0 25 25 6 0 47 53 16
2014 FI-02 13 42 17 8 8 13 0 62 19 24
2011 FI 16 33 13 11 10 14 3 60 25 63
2011 FI-01 18 32 9 14 23 5 0 52 38 22
2011 FI-02 16 28 20 8 4 16 8 58 16 25
2011 FI-03 8 58 8 17 0 8 0 73 18 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 40 8 6 0 1 0 86 7 77
2017 FI-01 49 35 7 8 0 0 0 85 8 26
2017 FI-02 35 50 11 0 0 4 0 88 0 26
2017 FI-03 47 33 7 13 0 0 0 80 13 15
2014 FI 63 23 4 4 2 2 4 91 6 56
2014 FI-01 63 31 0 0 6 0 0 94 6 16
2014 FI-02 58 17 8 4 0 4 8 86 5 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 60 32 4 3 0 1 0 93 3 77
2017 FI-01 70 23 4 4 0 0 0 92 4 26
2017 FI-02 50 42 4 0 0 4 0 96 0 26
2017 FI-03 60 27 7 7 0 0 0 87 7 15
2014 FI 71 20 4 0 0 2 4 96 0 56
2014 FI-01 75 25 0 0 0 0 0 100 0 16
2014 FI-02 58 21 8 0 0 4 8 90 0 24
2011 FI 78 13 6 0 0 2 2 93 0 63
2011 FI-01 77 18 0 0 0 5 0 100 0 22
2011 FI-02 80 12 4 0 0 0 4 96 0 25
2011 FI-03 67 8 25 0 0 0 0 75 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 30 36 21 9 1 3 0 68 11 77
2017 FI-01 27 31 23 15 0 4 0 60 16 26
2017 FI-02 35 42 19 0 0 4 0 80 0 26
2017 FI-03 27 33 13 20 7 0 0 60 27 15
2014 FI 16 39 14 18 9 4 0 57 28 56
2014 FI-01 6 31 19 13 25 6 0 40 40 16
2014 FI-02 21 46 13 13 4 4 0 70 17 24
2011 FI 29 27 22 13 8 0 2 56 21 63
2011 FI-01 27 18 18 18 14 0 5 48 33 22
2011 FI-02 36 28 24 8 4 0 0 64 12 25
2011 FI-03 8 42 25 17 8 0 0 50 25 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 35 15 13 6 1 3 65 20 77
2017 FI-01 30 19 9 19 15 4 4 53 37 26
2017 FI-02 35 38 19 8 0 0 0 73 8 26
2017 FI-03 20 33 20 20 7 0 0 53 27 15
2014 FI 21 30 16 16 11 5 0 55 28 56
2014 FI-01 0 31 19 13 31 6 0 33 47 16
2014 FI-02 25 33 13 21 4 4 0 61 26 24
2011 FI 22 38 14 11 14 0 0 60 25 63
2011 FI-01 14 45 14 0 27 0 0 59 27 22
2011 FI-02 28 24 20 16 12 0 0 52 28 25
2011 FI-03 8 67 8 17 0 0 0 75 17 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 26 55 13 5 0 1 0 82 5 77
2017 FI-01 19 51 15 11 0 4 0 72 12 26
2017 FI-02 31 53 12 4 0 0 0 85 4 26
2017 FI-03 27 53 20 0 0 0 0 80 0 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 36 50 9 0 1 3 0 89 1 77
2017 FI-01 30 54 9 0 4 4 0 87 4 26
2017 FI-02 35 53 8 0 0 4 0 92 0 26
2017 FI-03 53 40 7 0 0 0 0 93 0 15
2014 FI 38 43 11 4 2 2 2 83 6 56
2014 FI-01 31 31 19 6 6 0 6 67 13 16
2014 FI-02 33 50 8 4 0 4 0 87 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 47 8 1 0 0 0 91 1 77
2017 FI-01 42 34 20 4 0 0 0 76 4 26
2017 FI-02 43 53 4 0 0 0 0 96 0 26
2017 FI-03 47 53 0 0 0 0 0 100 0 15
2014 FI 45 41 9 0 4 2 0 87 4 56
2014 FI-01 44 31 13 0 13 0 0 75 13 16
2014 FI-02 42 46 8 0 0 4 0 91 0 24
2011 FI 38 48 13 0 0 2 0 87 0 63
2011 FI-01 32 45 18 0 0 5 0 81 0 22
2011 FI-02 36 52 12 0 0 0 0 88 0 25
2011 FI-03 33 58 8 0 0 0 0 92 0 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 49 42 9 0 0 0 0 91 0 77
2017 FI-01 45 39 15 0 0 0 0 85 0 26
2017 FI-02 47 50 4 0 0 0 0 96 0 26
2017 FI-03 40 47 13 0 0 0 0 87 0 15
2014 FI 46 39 11 0 2 2 0 87 2 56
2014 FI-01 25 56 13 0 6 0 0 81 6 16
2014 FI-02 42 46 8 0 0 4 0 91 0 24
2011 FI 48 43 8 2 0 0 0 90 2 63
2011 FI-01 45 50 0 5 0 0 0 95 5 22
2011 FI-02 48 36 16 0 0 0 0 84 0 25
2011 FI-03 33 58 8 0 0 0 0 92 0 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 42 39 7 12 0 0 0 81 12 76
2017 FI-01 35 36 13 16 0 0 0 71 16 25
2017 FI-02 47 46 4 4 0 0 0 92 4 26
2017 FI-03 40 27 7 27 0 0 0 67 27 15
2014 FI 29 54 5 5 5 2 0 84 11 56
2014 FI-01 13 50 6 13 19 0 0 63 31 16
2014 FI-02 33 54 8 0 0 4 0 91 0 24
2011 FI 44 37 11 6 2 0 0 81 8 63
2011 FI-01 41 41 9 5 5 0 0 82 9 22
2011 FI-02 52 32 12 4 0 0 0 84 4 25
2011 FI-03 33 42 17 8 0 0 0 75 8 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 40 8 9 1 0 0 82 10 77
2017 FI-01 42 27 20 8 4 0 0 68 11 26
2017 FI-02 43 53 4 0 0 0 0 96 0 26
2017 FI-03 33 33 0 33 0 0 0 67 33 15
2014 FI 25 55 9 5 4 2 0 82 9 56
2014 FI-01 6 63 0 19 13 0 0 69 31 16
2014 FI-02 29 50 17 0 0 4 0 83 0 24
2011 FI 35 51 6 6 2 0 0 86 8 63
2011 FI-01 36 50 9 0 5 0 0 86 5 22
2011 FI-02 36 56 4 4 0 0 0 92 4 25
2011 FI-03 17 58 8 17 0 0 0 75 17 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 23 17 10 4 3 0 68 15 77
2017 FI-01 38 19 11 23 4 5 0 60 28 26
2017 FI-02 43 31 15 0 8 4 0 76 8 26
2017 FI-03 53 13 20 13 0 0 0 67 13 15
2014 FI 38 25 16 9 7 4 2 66 17 56
2014 FI-01 19 19 6 19 25 6 6 43 50 16
2014 FI-02 46 29 17 4 0 4 0 78 4 24
2011 FI 46 24 14 8 5 3 0 72 13 63
2011 FI-01 50 23 14 5 5 5 0 76 10 22
2011 FI-02 40 28 12 8 8 4 0 71 17 25
2011 FI-03 42 17 25 17 0 0 0 58 17 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 FI 33 33 34 77
2017 FI-01 28 42 31 26
2017 FI-02 42 23 35 26
2017 FI-03 27 40 33 15
2014 FI 25 36 39 56
2014 FI-01 31 25 44 16
2014 FI-02 21 42 38 24
2011 FI 24 49 27 63
2011 FI-01 32 41 27 22
2011 FI-02 28 44 28 25
2011 FI-03 8 67 25 12

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 FI 24 51 20 5 0 0 25
2017 FI-02 19 54 27 0 0 0 11
2014 FI 21 36 29 7 9999 7 14
2011 FI 7 40 27 20 9999 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI 8 92 77
2014 FI 13 88 56

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 15 21 21 3 4 26 10 57 10 77
2017 FI-01 15 19 16 0 11 30 8 55 19 26
2017 FI-02 15 27 20 4 0 27 8 64 6 26
2017 FI-03 13 20 20 7 0 20 20 56 11 15
2014 FI 14 21 13 7 7 29 9 57 23 56
2014 FI-01 13 25 6 13 19 19 6 50 42 16
2014 FI-02 8 25 13 8 0 29 17 62 15 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 23 39 13 3 3 17 3 77 6 77
2017 FI-01 15 39 11 4 8 19 4 70 15 26
2017 FI-02 27 38 12 4 0 19 0 81 5 26
2017 FI-03 27 33 13 0 0 20 7 82 0 15
2014 FI 18 39 18 7 2 14 2 68 11 56
2014 FI-01 19 38 6 19 6 13 0 64 29 16
2014 FI-02 13 46 21 0 0 17 4 74 0 24
2011 FI 33 46 11 3 2 5 0 83 5 63
2011 FI-01 41 32 14 5 5 5 0 76 10 22
2011 FI-02 24 64 8 0 0 4 0 92 0 25
2011 FI-03 25 50 17 8 0 0 0 75 8 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 34 51 5 6 0 1 3 88 7 77
2017 FI-01 27 54 4 11 0 4 0 84 12 26
2017 FI-02 31 53 8 4 0 0 4 88 4 26
2017 FI-03 47 53 0 0 0 0 0 100 0 15
2014 FI 38 54 2 4 0 2 2 94 4 56
2014 FI-01 38 50 0 6 0 0 6 93 7 16
2014 FI-02 29 58 4 4 0 4 0 91 4 24
2011 FI 38 54 5 3 0 0 0 92 3 63
2011 FI-01 55 36 5 5 0 0 0 91 5 22
2011 FI-02 28 64 4 4 0 0 0 92 4 25
2011 FI-03 25 67 8 0 0 0 0 92 0 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 21 19 9 5 27 4 51 21 77
2017 FI-01 11 24 19 11 0 30 4 54 17 26
2017 FI-02 11 23 23 4 11 19 8 47 21 26
2017 FI-03 20 20 20 7 7 27 0 55 18 15
2014 FI 11 20 30 9 2 23 5 43 15 56
2014 FI-01 19 13 31 6 6 25 0 42 17 16
2014 FI-02 8 29 38 8 0 17 0 45 10 24
2011 FI 19 24 24 6 5 16 6 55 14 63
2011 FI-01 18 9 32 5 9 18 9 38 19 22
2011 FI-02 20 36 24 0 0 16 4 70 0 25
2011 FI-03 8 33 8 25 8 8 8 50 40 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 43 8 1 0 5 0 90 1 77
2017 FI-01 30 43 8 4 0 15 0 86 5 26
2017 FI-02 43 42 15 0 0 0 0 85 0 26
2017 FI-03 53 47 0 0 0 0 0 100 0 15
2014 FI 61 30 2 2 0 5 0 96 2 56
2014 FI-01 63 31 0 0 0 6 0 100 0 16
2014 FI-02 54 33 4 0 0 8 0 95 0 24
2011 FI 51 37 10 2 2 0 0 87 3 63
2011 FI-01 41 32 23 0 5 0 0 73 5 22
2011 FI-02 60 36 0 4 0 0 0 96 4 25
2011 FI-03 42 50 8 0 0 0 0 92 0 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 37 46 9 1 0 7 0 89 1 76
2017 FI-01 20 48 8 4 0 21 0 85 5 25
2017 FI-02 43 42 15 0 0 0 0 85 0 26
2017 FI-03 40 60 0 0 0 0 0 100 0 15
2014 FI 48 32 7 5 2 5 0 85 8 56
2014 FI-01 31 38 6 13 6 6 0 73 20 16
2014 FI-02 54 29 8 0 0 8 0 91 0 24
2011 FI 49 40 3 6 0 2 0 90 6 63
2011 FI-01 41 41 9 9 0 0 0 82 9 22
2011 FI-02 56 36 0 4 0 4 0 96 4 25
2011 FI-03 42 50 0 8 0 0 0 92 8 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI-03 0 100 15
2014 FI 0 100 56
2014 FI-01 0 100 16
2014 FI-02 0 100 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 15 17 20 1 1 39 6 59 5 77
2017 FI-01 15 11 15 4 4 43 8 54 15 26
2017 FI-02 19 19 20 0 0 39 4 66 0 26
2017 FI-03 7 33 13 0 0 33 13 75 0 15
2014 FI 18 18 14 0 0 32 18 71 0 56
2014 FI-01 25 13 13 0 0 31 19 75 0 16
2014 FI-02 8 33 13 0 0 29 17 77 0 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 28 40 10 0 1 17 3 86 2 77
2017 FI-01 26 32 11 0 4 23 4 79 5 26
2017 FI-02 31 42 4 0 0 23 0 95 0 26
2017 FI-03 20 60 7 0 0 7 7 92 0 15
2014 FI 29 34 14 0 2 20 2 80 2 56
2014 FI-01 31 25 13 0 6 25 0 75 8 16
2014 FI-02 25 50 4 0 0 17 4 95 0 24
2011 FI 43 40 8 2 0 8 0 90 2 63
2011 FI-01 45 27 14 5 0 9 0 80 5 22
2011 FI-02 36 56 4 0 0 4 0 96 0 25
2011 FI-03 42 42 8 0 0 8 0 91 0 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 9 19 24 22 22 0 4 30 46 77
2017 FI-01 11 23 20 27 15 0 4 36 43 26
2017 FI-02 8 4 27 23 34 0 4 12 60 26
2017 FI-03 13 27 27 13 13 0 7 43 29 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 18 26 25 12 16 0 4 46 28 77
2017 FI-01 23 31 19 8 15 0 4 56 24 26
2017 FI-02 11 35 27 19 4 0 4 48 24 26
2017 FI-03 20 0 40 7 27 0 7 21 36 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 34 28 10 3 0 4 57 13 77
2017 FI-01 23 50 11 8 4 0 4 76 12 26
2017 FI-02 19 31 38 8 0 0 4 52 8 26
2017 FI-03 27 7 40 13 7 0 7 36 21 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 25 26 17 9 0 4 46 27 77
2017 FI-01 30 30 24 11 4 0 0 61 15 26
2017 FI-02 19 31 15 23 4 0 8 54 29 26
2017 FI-03 13 7 47 13 13 0 7 21 29 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 37 31 12 9 5 1 5 72 15 77
2017 FI-01 47 27 15 0 4 0 7 79 4 26
2017 FI-02 42 35 4 11 4 0 4 80 16 26
2017 FI-03 20 20 20 20 7 7 7 46 31 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 36 25 18 13 7 0 1 62 20 76
2017 FI-01 32 41 16 8 4 0 0 72 12 25
2017 FI-02 47 11 19 8 12 0 4 60 20 26
2017 FI-03 27 27 13 27 7 0 0 53 33 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 35 19 7 1 0 3 73 8 76
2017 FI-01 24 36 25 12 0 0 4 62 12 25
2017 FI-02 50 35 11 0 0 0 4 88 0 26
2017 FI-03 33 27 27 7 7 0 0 60 13 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 23 42 16 13 4 0 3 66 17 76
2017 FI-01 28 52 8 8 4 0 0 80 12 25
2017 FI-02 24 46 11 15 0 0 4 72 16 26
2017 FI-03 20 20 20 20 13 0 7 43 36 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 28 33 15 16 5 0 4 63 22 76
2017 FI-01 32 32 13 12 4 0 8 69 17 25
2017 FI-02 35 34 12 15 0 0 4 72 16 26
2017 FI-03 20 20 20 20 20 0 0 40 40 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 33 41 13 8 4 0 1 75 12 76
2017 FI-01 33 44 12 8 4 0 0 76 12 25
2017 FI-02 30 39 20 8 0 0 4 72 8 26
2017 FI-03 33 33 13 7 13 0 0 67 20 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 62 18 10 5 1 0 3 83 7 76
2017 FI-01 66 15 11 4 0 0 4 84 4 26
2017 FI-02 73 8 12 4 0 0 4 84 4 26
2017 FI-03 57 36 7 0 0 0 0 93 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 82 8 3 1 0 0 6 96 1 77
2017 FI-01 70 11 8 0 0 0 11 91 0 26
2017 FI-02 89 8 0 0 0 0 4 100 0 26
2017 FI-03 87 7 0 0 0 0 7 100 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 56 31 5 5 1 0 1 88 7 76
2017 FI-01 33 44 12 12 0 0 0 76 12 25
2017 FI-02 66 30 0 0 0 0 4 100 0 26
2017 FI-03 73 20 0 0 7 0 0 93 7 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 66 16 9 1 3 0 5 86 4 77
2017 FI-01 58 19 11 4 4 0 4 80 8 26
2017 FI-02 77 11 4 0 0 0 8 96 0 26
2017 FI-03 60 13 13 0 7 0 7 79 7 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 47 18 12 3 4 0 17 78 8 77
2017 FI-01 43 19 15 4 8 0 11 70 13 26
2017 FI-02 50 19 8 0 0 0 23 89 0 26
2017 FI-03 53 7 7 0 7 0 27 82 9 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 77 14 3 3 0 0 4 95 3 76
2017 FI-01 68 20 4 4 0 0 4 92 4 25
2017 FI-02 85 8 4 0 0 0 4 96 0 26
2017 FI-03 87 7 0 0 0 0 7 100 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 70 9 5 5 4 0 6 85 10 77
2017 FI-01 58 11 11 8 8 0 4 72 16 26
2017 FI-02 85 4 0 0 0 0 11 100 0 26
2017 FI-03 67 13 0 7 7 0 7 86 14 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 57 19 16 4 0 1 3 80 4 77
2017 FI-01 50 27 19 4 0 0 0 77 4 26
2017 FI-02 73 8 11 0 0 4 4 88 0 26
2017 FI-03 47 27 20 0 0 0 7 79 0 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 9 34 32 21 4 0 0 43 25 77
2017 FI-01 11 32 38 15 4 0 0 43 19 26
2017 FI-02 11 50 15 19 4 0 0 62 23 26
2017 FI-03 7 13 40 33 7 0 0 20 40 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 6 25 36 23 9 0 0 32 31 77
2017 FI-01 11 20 42 15 11 0 0 27 32 26
2017 FI-02 4 19 27 35 15 0 0 50 23 26
2017 FI-03 7 40 27 27 0 0 0 27 47 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 50 17 9 1 1 0 73 10 77
2017 FI-01 8 50 27 11 4 0 0 58 15 26
2017 FI-02 27 50 11 8 0 4 0 80 8 26
2017 FI-03 27 53 13 7 0 0 0 80 7 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 21 53 8 9 4 5 0 78 14 77
2017 FI-01 27 47 4 15 4 4 0 76 20 26
2017 FI-02 16 61 15 0 0 8 0 83 0 26
2017 FI-03 20 47 7 13 13 0 0 67 27 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI-03 0 100 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 17 34 27 16 6 0 0 17 83 77
2017 FI-01 8 42 19 24 8 0 0 8 92 26
2017 FI-02 15 30 24 19 11 0 0 15 85 26
2017 FI-03 33 40 27 0 0 0 0 33 67 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 8 64
2017 FI-01 16 24
2017 FI-02 5 22
2017 FI-03 0 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 30 64
2017 FI-01 47 24
2017 FI-02 27 22
2017 FI-03 10 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 27 64
2017 FI-01 17 24
2017 FI-02 32 22
2017 FI-03 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 FI 57 64
2017 FI-01 70 24
2017 FI-02 45 22
2017 FI-03 70 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 FI 11 64
2017 FI-01 8 24
2017 FI-02 14 22
2017 FI-03 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 FI 37 64
2017 FI-01 29 24
2017 FI-02 46 22
2017 FI-03 30 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 FI 8 52 23 8 2 8 63
2017 FI-01 8 56 18 4 0 13 23
2017 FI-02 4 45 37 9 0 5 22
2017 FI-03 20 40 20 10 10 0 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 37 10 14 16 2 8 56 33 64
2017 FI-01 20 29 4 17 18 0 12 56 39 24
2017 FI-02 9 50 10 13 9 4 4 65 25 22
2017 FI-03 20 30 20 10 10 0 10 56 22 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 2 8 13 9 58 3 8 10 76 64
2017 FI-01 4 12 0 12 59 4 8 19 81 24
2017 FI-02 0 9 14 0 63 4 9 10 73 22
2017 FI-03 0 0 30 20 40 0 10 0 67 10
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