2017 Public Service Employee Survey Results for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 57 5 9 2 0 0 84 11 346
2017 EG-02 33 59 3 5 0 0 0 92 5 37
2017 EG-03 33 54 4 8 2 0 0 87 10 111
2017 EG-04 17 65 8 6 4 0 0 82 9 104
2017 EG-05 29 48 2 18 4 0 0 76 21 44
2017 EG-06 18 57 5 19 0 0 0 76 19 36
2014 EG 25 57 6 11 1 0 0 81 12 286
2014 EG-02 22 63 10 5 0 0 0 85 5 40
2014 EG-03 24 50 11 13 2 0 0 75 15 101
2014 EG-04 22 60 2 13 2 0 0 83 15 96
2014 EG-05 39 55 3 3 0 0 0 94 3 31
2014 EG-06 0 82 0 18 0 0 0 82 18 11
2011 EG 26 47 6 16 4 0 0 73 21 179
2011 EG-02 24 35 12 26 3 0 0 59 29 34
2011 EG-03 21 47 3 21 9 0 0 68 29 34
2011 EG-04 24 61 8 8 0 0 0 85 8 66
2011 EG-05 38 42 4 8 8 0 0 81 15 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 74 18 5 1 0 1 1 93 2 345
2017 EG-02 89 8 0 3 0 0 0 97 3 37
2017 EG-03 72 20 4 1 1 1 1 94 2 110
2017 EG-04 74 18 6 1 0 0 0 93 1 104
2017 EG-05 71 18 4 4 0 0 2 91 5 44
2017 EG-06 73 19 8 0 0 0 0 92 0 36
2014 EG 68 23 4 3 1 0 1 92 4 286
2014 EG-02 70 20 5 5 0 0 0 90 5 40
2014 EG-03 68 25 4 2 0 0 2 94 2 101
2014 EG-04 66 24 4 2 2 1 0 92 4 96
2014 EG-05 77 16 0 7 0 0 0 93 7 31
2014 EG-06 55 36 9 0 0 0 0 91 0 11
2011 EG 72 21 3 2 1 0 2 94 3 178
2011 EG-02 73 24 0 0 0 0 3 100 0 33
2011 EG-03 76 9 6 6 3 0 0 85 9 34
2011 EG-04 71 21 5 2 0 0 2 94 2 66
2011 EG-05 73 27 0 0 0 0 0 100 0 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 77 13 5 2 2 0 1 92 3 346
2017 EG-02 92 5 0 0 3 0 0 97 3 37
2017 EG-03 72 14 7 3 3 0 2 88 5 111
2017 EG-04 79 13 4 2 1 0 0 93 3 104
2017 EG-05 74 18 4 0 2 0 2 93 2 44
2017 EG-06 70 19 5 3 0 0 3 92 3 36
2014 EG 74 18 4 1 1 0 1 93 3 286
2014 EG-02 82 15 0 0 2 0 0 98 2 40
2014 EG-03 75 17 5 1 0 0 2 94 1 101
2014 EG-04 68 23 5 1 2 0 0 92 3 96
2014 EG-05 77 16 3 4 0 0 0 93 4 31
2014 EG-06 82 0 9 9 0 0 0 82 9 11
2011 EG 73 21 3 1 1 0 2 95 2 179
2011 EG-02 68 29 0 0 0 0 3 100 0 34
2011 EG-03 79 12 6 0 3 0 0 91 3 34
2011 EG-04 73 21 3 0 2 0 2 95 2 66
2011 EG-05 85 15 0 0 0 0 0 100 0 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 39 7 16 6 0 0 70 23 346
2017 EG-02 31 43 6 18 3 0 0 74 20 37
2017 EG-03 31 42 5 14 8 0 0 73 22 111
2017 EG-04 28 38 8 20 7 0 0 66 26 104
2017 EG-05 37 43 2 9 9 0 0 80 18 44
2017 EG-06 32 27 19 19 3 0 0 59 22 36
2014 EG 37 40 5 13 5 0 0 77 18 286
2014 EG-02 40 45 5 7 2 0 0 85 10 40
2014 EG-03 35 43 3 16 3 0 0 78 19 101
2014 EG-04 28 44 8 14 5 0 0 72 19 96
2014 EG-05 58 26 0 10 7 0 0 84 16 31
2014 EG-06 36 27 18 0 18 0 0 64 18 11
2011 EG 29 42 10 14 4 0 0 71 19 178
2011 EG-02 18 56 12 15 0 0 0 74 15 34
2011 EG-03 29 47 9 12 3 0 0 76 15 34
2011 EG-04 22 40 14 18 6 0 0 62 25 65
2011 EG-05 62 19 4 12 4 0 0 81 15 26

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 49 10 15 6 0 0 69 21 345
2017 EG-02 21 51 12 13 3 0 0 73 16 37
2017 EG-03 28 44 8 15 5 0 0 72 20 111
2017 EG-04 16 50 9 18 7 0 0 66 25 104
2017 EG-05 16 47 17 13 7 0 0 64 20 43
2017 EG-06 5 54 14 16 11 0 0 59 27 36
2014 EG 15 50 9 20 5 0 0 65 25 286
2014 EG-02 17 60 10 12 0 0 0 77 12 40
2014 EG-03 14 55 7 19 6 0 0 69 24 101
2014 EG-04 11 46 11 23 8 0 0 57 31 96
2014 EG-05 29 41 13 16 0 0 0 70 16 31
2014 EG-06 0 45 9 36 9 0 0 45 45 11
2011 EG 19 46 16 15 4 0 1 65 19 179
2011 EG-02 21 53 9 15 3 0 0 74 18 34
2011 EG-03 24 41 6 26 3 0 0 65 29 34
2011 EG-04 17 45 21 14 3 0 0 62 17 66
2011 EG-05 19 46 27 4 4 0 0 65 8 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 60 31 5 3 1 0 0 91 4 346
2017 EG-02 62 26 6 5 0 0 0 88 5 37
2017 EG-03 65 28 5 1 1 0 0 93 2 111
2017 EG-04 58 30 7 3 2 0 0 88 5 104
2017 EG-05 49 42 2 7 0 0 0 91 7 44
2017 EG-06 54 41 3 3 0 0 0 95 3 36
2014 EG 63 29 4 3 0 0 0 93 3 286
2014 EG-02 60 38 0 2 0 0 0 98 2 40
2014 EG-03 67 28 4 1 0 0 0 95 1 101
2014 EG-04 57 32 7 4 0 0 0 89 4 96
2014 EG-05 71 23 3 3 0 0 0 94 3 31
2014 EG-06 64 18 9 9 0 0 0 82 9 11
2011 EG 51 35 7 6 1 0 0 86 7 179
2011 EG-02 59 26 9 6 0 0 0 85 6 34
2011 EG-03 53 32 6 6 3 0 0 85 9 34
2011 EG-04 48 38 9 5 0 0 0 86 5 66
2011 EG-05 46 42 4 8 0 0 0 88 8 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 31 5 3 2 0 0 90 5 346
2017 EG-02 52 27 11 8 3 0 0 79 10 37
2017 EG-03 61 29 4 4 2 0 0 90 5 111
2017 EG-04 56 33 7 3 2 0 0 89 5 104
2017 EG-05 61 35 0 2 2 0 0 96 4 44
2017 EG-06 62 35 0 3 0 0 0 97 3 36
2014 EG 58 33 3 5 1 0 0 91 5 286
2014 EG-02 60 30 5 5 0 0 0 90 5 40
2014 EG-03 58 33 3 6 0 0 0 91 6 101
2014 EG-04 52 39 4 4 1 0 0 91 5 96
2014 EG-05 68 23 3 3 3 0 0 91 6 31
2014 EG-06 64 27 0 9 0 0 0 91 9 11
2011 EG 50 39 5 4 2 0 0 89 6 178
2011 EG-02 41 44 6 6 3 0 0 85 9 34
2011 EG-03 59 26 9 6 0 0 0 85 6 34
2011 EG-04 51 43 2 3 2 0 0 94 5 65
2011 EG-05 46 38 8 8 0 0 0 85 8 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 48 38 6 7 2 0 0 85 9 346
2017 EG-02 63 21 8 5 3 0 0 84 8 37
2017 EG-03 47 40 7 5 1 0 0 87 6 111
2017 EG-04 43 41 5 9 3 0 0 84 11 104
2017 EG-05 42 34 8 13 2 0 0 76 15 44
2017 EG-06 48 41 5 5 0 0 0 89 5 36
2014 EG 43 43 5 7 2 0 0 86 9 286
2014 EG-02 45 40 10 5 0 0 0 85 5 40
2014 EG-03 42 43 6 7 2 0 0 85 9 101
2014 EG-04 38 48 5 8 1 0 0 86 9 96
2014 EG-05 51 46 0 3 0 0 0 97 3 31
2014 EG-06 64 9 0 18 9 0 0 73 27 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 33 13 10 5 0 0 72 15 346
2017 EG-02 42 34 8 14 3 0 0 76 16 37
2017 EG-03 41 33 14 8 4 0 0 74 12 111
2017 EG-04 39 39 12 7 4 0 0 77 10 104
2017 EG-05 30 32 11 18 9 0 0 63 26 44
2017 EG-06 46 22 16 8 8 0 0 68 16 36
2014 EG 37 36 12 10 5 0 0 73 15 286
2014 EG-02 47 33 2 7 10 0 0 80 17 40
2014 EG-03 37 32 16 12 3 0 0 69 15 101
2014 EG-04 32 45 12 7 4 0 0 77 11 96
2014 EG-05 42 23 13 16 6 0 0 65 22 31
2014 EG-06 18 55 0 9 18 0 0 73 27 11
2011 EG 36 39 16 4 4 0 1 75 8 179
2011 EG-02 26 41 29 0 0 0 3 70 0 34
2011 EG-03 41 26 15 9 9 0 0 68 18 34
2011 EG-04 36 44 14 5 0 0 2 82 5 66
2011 EG-05 38 38 12 8 4 0 0 77 12 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 32 8 12 8 0 1 72 20 346
2017 EG-02 54 25 5 8 8 0 0 79 16 37
2017 EG-03 30 41 8 14 4 0 2 73 19 111
2017 EG-04 45 27 10 9 9 0 0 72 18 104
2017 EG-05 48 15 7 17 13 0 0 63 30 44
2017 EG-06 27 41 11 11 11 0 0 68 21 36
2014 EG 34 39 8 10 8 0 1 74 18 286
2014 EG-02 37 25 12 10 15 0 0 63 25 40
2014 EG-03 34 47 5 8 5 0 1 82 13 101
2014 EG-04 30 39 7 12 10 0 1 70 23 96
2014 EG-05 48 30 12 9 0 0 0 78 9 31
2014 EG-06 18 55 9 9 9 0 0 73 18 11
2011 EG 34 27 9 15 14 1 0 62 29 179
2011 EG-02 38 26 9 15 12 0 0 65 26 34
2011 EG-03 26 29 6 15 24 0 0 56 38 34
2011 EG-04 32 32 14 11 9 3 0 66 20 66
2011 EG-05 46 19 4 19 12 0 0 65 31 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 41 44 7 5 3 0 0 85 9 345
2017 EG-02 55 32 8 3 3 0 0 86 5 37
2017 EG-03 45 43 6 5 2 0 0 88 6 111
2017 EG-04 39 43 7 7 5 0 0 82 11 103
2017 EG-05 38 41 8 7 7 0 0 79 13 44
2017 EG-06 32 54 8 3 3 0 0 87 5 36
2014 EG 43 43 5 7 2 0 0 86 9 285
2014 EG-02 52 40 2 2 2 0 0 93 5 40
2014 EG-03 40 46 6 5 3 0 0 86 8 100
2014 EG-04 37 46 4 11 2 0 0 83 13 96
2014 EG-05 55 36 3 6 0 0 0 91 6 31
2014 EG-06 36 36 9 9 9 0 0 73 18 11
2011 EG 40 37 9 8 6 0 0 77 13 179
2011 EG-02 44 38 9 6 3 0 0 82 9 34
2011 EG-03 32 47 6 9 6 0 0 79 15 34
2011 EG-04 41 39 12 3 5 0 0 80 8 66
2011 EG-05 38 42 4 12 4 0 0 81 15 26

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 36 18 12 9 0 0 61 21 344
2017 EG-02 34 23 27 8 8 0 0 58 16 37
2017 EG-03 28 36 17 13 5 0 0 64 19 110
2017 EG-04 23 40 14 11 11 0 1 63 22 103
2017 EG-05 24 44 15 7 10 0 0 68 17 44
2017 EG-06 22 25 26 22 5 0 0 47 27 36
2014 EG 26 39 17 10 8 0 1 65 18 286
2014 EG-02 40 32 13 5 10 0 0 72 15 40
2014 EG-03 18 43 18 13 9 0 0 61 22 101
2014 EG-04 28 35 18 9 7 0 2 65 17 96
2014 EG-05 19 49 13 13 6 0 0 68 19 31
2014 EG-06 18 45 18 18 0 0 0 64 18 11
2011 EG 19 37 16 17 11 0 1 57 28 179
2011 EG-02 15 47 21 15 3 0 0 62 18 34
2011 EG-03 18 24 21 24 15 0 0 41 38 34
2011 EG-04 20 42 12 14 11 0 2 63 25 66
2011 EG-05 19 31 15 23 12 0 0 50 35 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 31 39 12 12 7 0 0 70 19 345
2017 EG-02 34 37 11 8 10 0 0 71 18 37
2017 EG-03 37 35 11 12 5 0 0 72 17 111
2017 EG-04 24 43 15 11 8 0 0 67 18 103
2017 EG-05 26 43 8 15 7 0 0 70 22 44
2017 EG-06 25 46 5 13 11 0 0 70 24 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 41 7 6 4 0 0 83 10 345
2017 EG-02 38 33 14 5 10 0 0 71 16 37
2017 EG-03 48 38 4 5 5 0 0 86 10 111
2017 EG-04 37 45 9 5 4 0 0 83 9 103
2017 EG-05 40 36 7 15 2 0 0 76 17 44
2017 EG-06 41 51 5 3 0 0 0 92 3 36
2014 EG 43 42 9 5 1 1 0 85 6 286
2014 EG-02 55 35 5 2 0 2 0 92 3 40
2014 EG-03 42 39 12 7 0 0 0 81 7 101
2014 EG-04 33 51 7 5 3 1 0 85 8 96
2014 EG-05 61 36 0 3 0 0 0 97 3 31
2014 EG-06 27 36 36 0 0 0 0 64 0 11
2011 EG 33 48 10 5 3 1 0 82 8 177
2011 EG-02 21 59 9 6 3 3 0 82 9 34
2011 EG-03 38 41 9 6 6 0 0 78 13 32
2011 EG-04 26 56 9 5 3 2 0 83 8 66
2011 EG-05 50 35 12 4 0 0 0 85 4 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 33 15 11 8 0 0 66 19 345
2017 EG-02 30 23 27 13 8 0 0 53 21 37
2017 EG-03 37 28 16 11 7 0 0 65 18 111
2017 EG-04 32 38 12 9 10 0 0 70 18 103
2017 EG-05 33 37 8 11 10 0 0 70 21 44
2017 EG-06 32 33 16 13 5 0 0 65 19 36

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 61 28 7 3 1 0 0 89 4 344
2017 EG-02 59 35 3 0 3 0 0 95 3 36
2017 EG-03 62 27 9 1 1 0 0 89 2 111
2017 EG-04 53 30 10 6 1 0 0 83 7 103
2017 EG-05 68 23 2 7 0 0 0 91 7 44
2017 EG-06 62 32 0 5 0 0 0 95 5 36
2014 EG 70 24 4 2 0 0 0 94 2 286
2014 EG-02 70 28 2 0 0 0 0 98 0 40
2014 EG-03 68 24 5 2 1 0 0 92 3 101
2014 EG-04 66 26 4 3 0 0 0 93 3 96
2014 EG-05 81 16 3 0 0 0 0 97 0 31
2014 EG-06 64 27 9 0 0 0 0 91 0 11
2011 EG 65 28 5 1 1 0 0 93 2 179
2011 EG-02 68 26 3 3 0 0 0 94 3 34
2011 EG-03 59 38 0 0 3 0 0 97 3 34
2011 EG-04 64 27 8 2 0 0 0 91 2 66
2011 EG-05 73 19 8 0 0 0 0 92 0 26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 40 9 12 5 0 0 75 17 344
2017 EG-02 34 28 22 11 5 0 0 62 16 36
2017 EG-03 37 39 8 10 6 0 0 76 16 111
2017 EG-04 35 41 7 13 5 0 0 76 17 103
2017 EG-05 20 52 2 21 4 0 0 72 25 44
2017 EG-06 43 41 5 11 0 0 0 84 11 36
2014 EG 22 49 11 13 6 0 0 70 19 286
2014 EG-02 22 50 13 10 5 0 0 72 15 40
2014 EG-03 16 47 14 17 7 0 0 63 23 101
2014 EG-04 23 54 4 15 3 0 0 78 18 96
2014 EG-05 32 39 19 7 3 0 0 71 10 31
2014 EG-06 18 45 9 9 18 0 0 64 27 11
2011 EG 26 47 10 10 7 0 0 73 17 179
2011 EG-02 12 53 15 9 12 0 0 65 21 34
2011 EG-03 38 35 6 9 12 0 0 74 21 34
2011 EG-04 26 50 11 12 2 0 0 76 14 66
2011 EG-05 31 50 4 8 8 0 0 81 15 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 38 14 10 4 0 0 73 14 343
2017 EG-02 37 33 19 11 0 0 0 70 11 36
2017 EG-03 35 35 15 11 4 0 0 70 15 110
2017 EG-04 38 38 11 10 3 0 0 76 12 103
2017 EG-05 24 41 21 9 4 0 0 65 13 44
2017 EG-06 37 38 5 8 11 0 0 75 19 36
2014 EG 30 44 12 10 4 0 0 74 13 286
2014 EG-02 32 42 13 7 5 0 0 75 12 40
2014 EG-03 25 43 13 15 4 0 0 68 19 101
2014 EG-04 32 48 8 10 2 0 0 80 12 96
2014 EG-05 29 45 23 0 3 0 0 74 3 31
2014 EG-06 36 36 18 0 9 0 0 73 9 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 38 17 10 5 0 0 68 15 344
2017 EG-02 43 16 22 11 8 0 0 59 19 36
2017 EG-03 30 31 27 8 4 0 0 62 12 111
2017 EG-04 26 51 11 10 2 0 1 78 12 103
2017 EG-05 23 46 8 15 9 0 0 68 24 44
2017 EG-06 29 36 16 13 5 0 0 65 19 36
2014 EG 28 42 16 9 5 0 0 71 14 286
2014 EG-02 40 33 17 7 2 0 0 73 10 40
2014 EG-03 23 47 15 7 8 0 1 70 15 101
2014 EG-04 28 43 14 12 3 0 0 71 15 96
2014 EG-05 26 45 23 6 0 0 0 71 6 31
2014 EG-06 27 27 27 9 9 0 0 55 18 11
2011 EG 28 45 16 6 4 1 1 73 10 179
2011 EG-02 24 59 9 6 0 3 0 85 6 34
2011 EG-03 26 44 12 6 12 0 0 71 18 34
2011 EG-04 27 44 20 8 0 0 2 72 8 66
2011 EG-05 35 42 15 4 4 0 0 77 8 26

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 38 5 3 2 0 0 90 5 344
2017 EG-02 56 39 0 5 0 0 0 95 5 36
2017 EG-03 59 34 2 4 2 0 0 93 5 111
2017 EG-04 49 35 12 3 2 0 0 84 5 103
2017 EG-05 45 47 2 0 7 0 0 91 7 44
2017 EG-06 43 49 5 3 0 0 0 92 3 36
2014 EG 56 32 6 5 0 0 0 89 5 286
2014 EG-02 60 28 10 2 0 0 0 88 2 40
2014 EG-03 51 41 5 2 1 0 0 92 3 101
2014 EG-04 56 30 6 8 0 0 0 86 8 96
2014 EG-05 65 26 3 6 0 0 0 91 6 31
2014 EG-06 55 18 18 9 0 0 0 73 9 11
2011 EG 49 35 8 6 2 0 0 84 7 179
2011 EG-02 62 26 9 3 0 0 0 88 3 34
2011 EG-03 47 41 3 6 3 0 0 88 9 34
2011 EG-04 50 38 8 3 2 0 0 88 5 66
2011 EG-05 42 35 12 12 0 0 0 77 12 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 40 26 10 5 0 1 59 15 346
2017 EG-02 37 40 21 0 3 0 0 77 3 37
2017 EG-03 13 47 26 12 2 0 0 60 14 111
2017 EG-04 22 38 26 9 5 0 1 61 13 104
2017 EG-05 17 37 21 15 7 2 0 56 23 44
2017 EG-06 11 29 33 13 14 0 0 40 27 36
2014 EG 23 36 23 12 6 0 0 59 18 286
2014 EG-02 27 38 27 5 2 0 0 65 7 40
2014 EG-03 21 40 28 10 1 0 0 61 11 101
2014 EG-04 25 32 17 18 8 0 0 57 26 96
2014 EG-05 29 36 13 9 13 0 0 65 22 31
2014 EG-06 9 18 36 9 27 0 0 27 36 11
2011 EG 15 34 27 17 7 0 0 49 24 179
2011 EG-02 21 44 26 9 0 0 0 65 9 34
2011 EG-03 18 26 24 21 12 0 0 44 32 34
2011 EG-04 11 30 36 15 8 0 0 41 23 66
2011 EG-05 15 38 15 23 8 0 0 54 31 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 7 26 41 17 7 0 2 25 33 345
2017 EG-02 0 27 31 29 5 0 8 37 30 37
2017 EG-03 6 16 43 18 12 0 4 32 23 111
2017 EG-04 8 27 46 16 3 0 0 19 35 104
2017 EG-05 8 36 39 13 4 0 0 18 44 44
2017 EG-06 11 27 44 13 5 0 0 19 38 36
2014 EG 9 32 34 17 6 0 1 23 42 285
2014 EG-02 5 22 45 20 5 2 0 26 28 40
2014 EG-03 8 33 24 26 8 0 2 34 42 101
2014 EG-04 10 39 36 9 6 0 0 15 49 96
2014 EG-05 6 19 53 19 0 0 3 20 26 31
2014 EG-06 27 45 27 0 0 0 0 0 73 11
2011 EG 12 31 39 14 4 0 0 18 43 179
2011 EG-02 12 26 32 21 9 0 0 29 38 34
2011 EG-03 6 38 44 12 0 0 0 12 44 34
2011 EG-04 15 29 33 17 6 0 0 23 44 66
2011 EG-05 8 35 46 12 0 0 0 12 42 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 20 33 23 12 1 1 35 31 346
2017 EG-02 8 23 27 21 15 0 5 38 33 37
2017 EG-03 11 15 32 24 14 2 3 40 26 111
2017 EG-04 9 23 35 25 7 1 0 32 33 104
2017 EG-05 17 20 30 22 9 2 0 32 38 44
2017 EG-06 8 19 37 19 16 0 0 36 27 36
2014 EG 16 24 31 16 9 2 2 26 41 285
2014 EG-02 10 23 40 15 5 5 2 22 35 40
2014 EG-03 18 25 30 18 8 1 1 26 43 101
2014 EG-04 15 26 31 17 8 2 1 25 43 96
2014 EG-05 6 25 33 10 16 3 6 28 35 31
2014 EG-06 40 20 20 10 10 0 0 20 60 10
2011 EG 13 25 30 22 9 1 1 32 38 179
2011 EG-02 12 32 26 18 9 0 3 27 45 34
2011 EG-03 21 26 29 12 12 0 0 24 47 34
2011 EG-04 9 24 35 24 6 2 0 31 34 66
2011 EG-05 12 15 23 27 23 0 0 50 27 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 26 36 14 9 1 3 23 39 346
2017 EG-02 8 16 32 10 16 5 13 32 29 37
2017 EG-03 9 27 30 17 12 0 4 31 37 111
2017 EG-04 12 28 41 14 4 0 0 18 40 104
2017 EG-05 10 24 46 15 5 0 0 20 35 44
2017 EG-06 16 40 33 5 5 0 0 11 56 36
2014 EG 14 30 34 15 5 1 1 20 45 285
2014 EG-02 17 25 35 15 2 2 2 18 45 40
2014 EG-03 9 32 33 17 6 1 2 23 43 101
2014 EG-04 13 29 38 13 6 1 0 20 42 96
2014 EG-05 14 29 35 13 6 0 3 20 44 31
2014 EG-06 45 36 9 9 0 0 0 9 82 11
2011 EG 17 25 31 21 4 1 2 26 42 179
2011 EG-02 18 26 21 21 9 3 3 31 47 34
2011 EG-03 24 29 32 12 3 0 0 15 53 34
2011 EG-04 11 23 36 26 3 0 2 29 34 66
2011 EG-05 15 23 27 27 4 0 4 32 40 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 4 10 29 37 18 1 2 57 13 346
2017 EG-02 0 0 21 42 32 0 5 77 0 37
2017 EG-03 3 4 27 36 26 1 3 65 7 111
2017 EG-04 2 12 34 43 9 0 0 52 14 104
2017 EG-05 10 13 24 30 20 2 0 51 24 44
2017 EG-06 5 22 38 24 8 0 3 33 28 36
2014 EG 4 10 33 38 12 1 1 51 14 285
2014 EG-02 0 5 23 60 12 0 0 72 5 40
2014 EG-03 2 9 33 38 13 2 3 54 11 101
2014 EG-04 5 9 35 35 14 2 0 50 14 96
2014 EG-05 3 16 43 25 10 0 3 36 20 31
2014 EG-06 27 18 45 9 0 0 0 9 45 11
2011 EG 7 14 40 25 11 1 2 38 21 178
2011 EG-02 3 15 27 30 18 3 3 52 19 33
2011 EG-03 9 0 41 35 12 3 0 48 9 34
2011 EG-04 6 17 41 26 9 0 2 35 23 66
2011 EG-05 12 15 42 12 15 0 4 28 28 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 25 24 20 9 1 3 30 44 345
2017 EG-02 15 16 16 32 16 0 5 50 33 37
2017 EG-03 15 24 25 17 13 1 5 33 41 110
2017 EG-04 16 30 25 23 3 2 1 26 47 104
2017 EG-05 24 28 31 9 7 0 2 16 53 44
2017 EG-06 13 29 22 25 8 0 3 34 44 36
2014 EG 23 34 26 10 4 1 1 14 59 284
2014 EG-02 7 45 15 22 7 0 2 31 54 40
2014 EG-03 21 31 32 8 4 2 3 12 54 101
2014 EG-04 27 36 23 9 2 2 0 12 65 96
2014 EG-05 23 33 34 3 7 0 0 10 56 30
2014 EG-06 55 18 18 9 0 0 0 9 73 11
2011 EG 28 32 19 17 3 1 0 20 61 179
2011 EG-02 15 38 12 26 9 0 0 35 53 34
2011 EG-03 44 29 12 12 3 0 0 15 74 34
2011 EG-04 23 32 23 20 2 2 0 22 55 66
2011 EG-05 35 23 31 12 0 0 0 12 58 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 19 30 23 13 2 3 38 31 347
2017 EG-02 16 21 29 14 16 3 3 31 38 37
2017 EG-03 9 19 27 22 17 3 3 41 30 112
2017 EG-04 10 20 28 29 9 1 2 40 31 104
2017 EG-05 10 13 33 26 13 2 2 41 25 44
2017 EG-06 16 16 38 18 8 0 3 27 33 36
2014 EG 12 22 33 18 11 1 3 31 35 284
2014 EG-02 7 20 27 30 10 0 5 42 29 40
2014 EG-03 16 17 32 18 11 2 4 31 35 100
2014 EG-04 11 25 38 12 12 0 1 25 37 96
2014 EG-05 6 29 20 29 13 0 3 43 36 31
2014 EG-06 18 36 45 0 0 0 0 0 55 11
2011 EG 4 15 27 33 16 2 4 51 20 178
2011 EG-02 3 15 18 29 24 3 9 60 20 34
2011 EG-03 3 21 27 36 9 0 3 47 25 33
2011 EG-04 8 14 27 30 15 3 3 48 23 66
2011 EG-05 0 8 35 35 19 0 4 56 8 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 25 32 17 8 1 4 26 40 346
2017 EG-02 5 27 21 23 13 3 8 40 36 37
2017 EG-03 10 23 31 16 12 0 7 31 35 111
2017 EG-04 13 20 38 21 5 2 2 27 34 104
2017 EG-05 19 30 29 15 5 0 2 21 50 44
2017 EG-06 19 40 30 11 0 0 0 11 59 36
2014 EG 17 27 34 12 4 2 4 18 46 286
2014 EG-02 15 20 40 15 7 0 2 23 36 40
2014 EG-03 16 30 27 15 4 3 5 20 50 101
2014 EG-04 14 28 38 12 4 1 3 17 43 96
2014 EG-05 13 29 35 10 3 3 6 14 47 31
2014 EG-06 55 27 18 0 0 0 0 0 82 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 77 10 4 1 2 0 5 92 3 345
2017 EG-02 86 3 5 0 3 0 3 92 3 37
2017 EG-03 74 11 4 2 3 0 7 91 5 110
2017 EG-04 82 7 4 2 2 0 4 92 4 104
2017 EG-05 70 20 6 0 0 0 4 94 0 44
2017 EG-06 67 19 5 3 0 0 5 91 3 36
2014 EG 76 10 4 1 2 1 6 92 3 286
2014 EG-02 90 2 2 0 2 0 2 95 3 40
2014 EG-03 77 8 3 1 1 1 9 95 2 101
2014 EG-04 71 17 5 0 2 1 3 92 2 96
2014 EG-05 69 7 10 4 0 0 10 84 4 30
2014 EG-06 82 0 0 18 0 0 0 82 18 11
2011 EG 77 8 7 2 1 0 5 89 4 179
2011 EG-02 85 3 9 0 0 0 3 91 0 34
2011 EG-03 79 6 6 3 0 0 6 91 3 34
2011 EG-04 76 9 6 3 2 0 5 89 5 66
2011 EG-05 77 12 8 0 0 0 4 92 0 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 32 18 16 12 3 3 51 31 345
2017 EG-02 10 27 25 16 16 3 3 39 34 37
2017 EG-03 18 35 12 18 12 3 3 56 31 110
2017 EG-04 16 31 16 16 13 5 3 51 31 104
2017 EG-05 13 35 18 17 15 0 2 49 33 44
2017 EG-06 16 27 32 13 5 5 0 46 20 36
2014 EG 20 41 15 14 6 3 1 64 21 287
2014 EG-02 27 35 10 17 5 0 5 66 23 40
2014 EG-03 14 45 15 11 9 7 0 63 21 101
2014 EG-04 20 40 16 15 5 2 1 62 21 96
2014 EG-05 32 29 16 20 0 0 3 63 20 31
2014 EG-06 18 55 9 9 9 0 0 73 18 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 29 12 14 10 1 0 64 24 345
2017 EG-02 26 29 16 16 13 0 0 55 29 37
2017 EG-03 37 26 12 13 9 2 0 65 23 111
2017 EG-04 35 33 9 14 8 2 0 69 22 104
2017 EG-05 30 22 19 18 10 0 0 53 28 44
2017 EG-06 33 39 8 8 11 0 0 72 20 35
2014 EG 30 39 10 15 6 0 0 69 21 287
2014 EG-02 38 25 7 22 7 0 0 63 30 40
2014 EG-03 22 37 16 16 10 0 0 59 25 101
2014 EG-04 29 46 8 13 3 0 0 76 16 96
2014 EG-05 35 39 10 13 3 0 0 74 16 31
2014 EG-06 36 45 0 9 9 0 0 82 18 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 39 14 14 7 0 0 65 21 346
2017 EG-02 21 47 16 8 8 0 0 68 16 37
2017 EG-03 37 31 13 15 3 1 0 68 18 111
2017 EG-04 18 45 18 15 4 0 0 63 19 104
2017 EG-05 18 42 4 19 15 0 2 61 35 44
2017 EG-06 21 35 19 5 19 0 0 57 25 36
2014 EG 26 45 9 14 5 1 0 72 19 287
2014 EG-02 40 35 5 15 5 0 0 75 20 40
2014 EG-03 26 40 11 13 10 1 0 66 23 101
2014 EG-04 22 48 10 17 1 1 0 71 19 96
2014 EG-05 22 62 10 6 0 0 0 84 6 31
2014 EG-06 0 64 9 27 0 0 0 64 27 11
2011 EG 23 34 15 24 5 0 0 56 29 179
2011 EG-02 15 41 21 21 3 0 0 56 24 34
2011 EG-03 26 24 6 38 6 0 0 50 44 34
2011 EG-04 24 35 15 21 5 0 0 59 26 66
2011 EG-05 23 23 15 31 8 0 0 46 38 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 31 14 15 10 6 0 59 27 346
2017 EG-02 16 36 11 19 10 8 0 56 32 37
2017 EG-03 24 35 15 15 8 4 0 61 24 111
2017 EG-04 24 28 14 17 9 7 1 56 28 104
2017 EG-05 24 33 10 13 15 4 0 60 29 44
2017 EG-06 32 27 13 5 14 8 0 64 21 36
2014 EG 23 39 11 16 7 3 0 64 24 287
2014 EG-02 30 38 10 12 10 0 0 68 22 40
2014 EG-03 14 36 14 24 7 6 0 53 32 101
2014 EG-04 28 42 13 10 5 2 0 71 16 96
2014 EG-05 22 55 3 13 3 3 0 80 16 31
2014 EG-06 27 36 9 9 18 0 0 64 27 11
2011 EG 28 27 13 19 9 3 0 57 29 179
2011 EG-02 9 50 12 9 15 6 0 63 25 34
2011 EG-03 32 18 12 29 9 0 0 50 38 34
2011 EG-04 29 24 17 20 5 6 0 56 26 66
2011 EG-05 35 27 4 19 15 0 0 62 35 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 6 23 18 22 15 15 2 34 44 346
2017 EG-02 5 26 23 11 13 14 8 40 31 37
2017 EG-03 8 16 16 27 15 16 3 29 51 111
2017 EG-04 3 32 16 21 9 17 2 43 37 104
2017 EG-05 3 21 13 31 23 9 0 27 59 44
2017 EG-06 10 25 19 13 22 11 0 39 40 36
2014 EG 5 26 19 27 13 8 2 35 44 287
2014 EG-02 10 28 20 20 7 10 5 44 32 40
2014 EG-03 4 23 20 28 17 6 2 30 49 101
2014 EG-04 5 23 22 27 13 9 0 31 45 96
2014 EG-05 6 32 13 32 6 6 3 43 43 31
2014 EG-06 0 45 9 27 9 9 0 50 40 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 41 10 9 4 0 0 77 13 345
2017 EG-02 38 38 16 8 0 0 0 76 8 36
2017 EG-03 38 41 10 10 2 0 0 79 11 111
2017 EG-04 34 44 9 9 5 1 0 78 13 104
2017 EG-05 24 42 9 11 14 0 0 66 25 44
2017 EG-06 40 38 16 5 0 0 0 78 5 36
2014 EG 35 45 7 9 3 0 0 80 12 287
2014 EG-02 45 45 5 5 0 0 0 90 5 40
2014 EG-03 30 45 7 12 6 0 0 76 18 101
2014 EG-04 34 48 7 9 2 0 0 82 11 96
2014 EG-05 32 55 6 6 0 0 0 87 6 31
2014 EG-06 27 27 18 9 18 0 0 55 27 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 37 10 13 8 1 1 68 22 344
2017 EG-02 29 25 16 21 5 3 0 56 27 37
2017 EG-03 36 34 9 10 10 0 1 70 20 111
2017 EG-04 30 39 10 13 6 1 0 71 19 103
2017 EG-05 15 48 10 17 9 0 0 64 26 44
2017 EG-06 28 44 3 11 11 0 3 74 23 35
2014 EG 34 39 13 8 6 0 1 73 14 287
2014 EG-02 42 45 5 5 2 0 0 88 7 40
2014 EG-03 28 39 15 9 9 0 0 68 18 101
2014 EG-04 32 41 16 5 4 0 2 74 9 96
2014 EG-05 32 35 7 23 3 0 0 67 26 31
2014 EG-06 64 18 18 0 0 0 0 82 0 11
2011 EG 33 38 12 8 8 1 0 71 16 179
2011 EG-02 29 50 6 12 3 0 0 79 15 34
2011 EG-03 38 21 18 9 15 0 0 59 24 34
2011 EG-04 30 42 14 9 3 2 0 74 12 66
2011 EG-05 35 35 12 4 15 0 0 69 19 26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 45 30 10 7 5 1 1 77 13 346
2017 EG-02 42 21 14 5 8 10 0 70 15 37
2017 EG-03 53 25 6 9 6 0 1 79 15 111
2017 EG-04 42 38 11 6 4 0 0 79 9 104
2017 EG-05 33 43 10 9 4 0 0 76 13 44
2017 EG-06 46 24 14 8 5 0 3 72 14 36
2014 EG 45 37 9 5 3 1 1 82 8 286
2014 EG-02 45 40 10 0 2 2 0 87 3 40
2014 EG-03 41 35 12 6 5 1 0 77 11 101
2014 EG-04 43 36 8 6 4 0 2 81 11 95
2014 EG-05 42 46 10 3 0 0 0 87 3 31
2014 EG-06 82 9 0 9 0 0 0 91 9 11
2011 EG 39 37 11 7 5 1 0 77 12 179
2011 EG-02 32 38 15 12 0 3 0 73 12 34
2011 EG-03 38 41 6 3 12 0 0 79 15 34
2011 EG-04 39 38 11 8 3 2 0 78 11 66
2011 EG-05 35 38 19 4 4 0 0 73 8 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 36 9 8 9 0 1 74 17 346
2017 EG-02 32 33 8 19 8 0 0 65 27 37
2017 EG-03 44 37 6 3 9 0 1 82 12 111
2017 EG-04 37 34 14 9 7 0 0 70 15 104
2017 EG-05 31 46 2 11 11 0 0 76 22 44
2017 EG-06 32 35 11 8 11 0 3 69 20 36
2014 EG 39 38 8 9 4 0 0 78 14 286
2014 EG-02 40 40 8 10 2 0 0 80 12 40
2014 EG-03 36 36 8 14 6 0 0 73 20 101
2014 EG-04 39 39 9 7 4 0 1 79 11 95
2014 EG-05 38 45 10 4 3 0 0 84 7 31
2014 EG-06 55 36 0 0 9 0 0 91 9 11
2011 EG 35 33 13 14 4 1 0 69 18 179
2011 EG-02 32 24 18 24 3 0 0 56 26 34
2011 EG-03 35 32 9 18 6 0 0 68 24 34
2011 EG-04 33 39 14 9 3 2 0 74 12 66
2011 EG-05 42 27 8 19 4 0 0 69 23 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 82 6 3 1 2 0 5 94 3 346
2017 EG-02 89 0 5 0 3 0 3 92 3 37
2017 EG-03 78 9 2 2 3 0 7 93 5 111
2017 EG-04 87 6 4 1 1 0 2 94 2 104
2017 EG-05 76 9 2 4 2 0 7 91 7 44
2017 EG-06 78 8 5 0 0 0 8 94 0 36
2014 EG 76 9 5 1 2 0 8 92 3 287
2014 EG-02 82 7 2 0 2 0 5 95 3 40
2014 EG-03 77 8 6 2 1 0 7 90 3 101
2014 EG-04 73 13 3 1 3 0 6 92 4 96
2014 EG-05 70 6 7 0 4 0 13 88 4 31
2014 EG-06 73 0 9 0 0 0 18 89 0 11
2011 EG 81 4 6 2 2 1 5 90 4 179
2011 EG-02 85 3 6 0 0 0 6 94 0 34
2011 EG-03 79 3 6 3 3 0 6 88 6 34
2011 EG-04 80 6 6 2 2 2 3 90 3 66
2011 EG-05 85 4 8 0 0 0 4 92 0 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 27 7 3 3 2 3 87 7 346
2017 EG-02 60 21 5 0 5 3 6 89 6 37
2017 EG-03 64 17 7 5 2 1 4 85 7 111
2017 EG-04 47 34 8 1 4 3 4 87 5 104
2017 EG-05 52 34 4 4 4 0 0 87 9 44
2017 EG-06 62 24 5 3 3 0 3 89 6 36
2014 EG 51 30 7 5 3 3 2 85 8 287
2014 EG-02 47 40 2 0 0 5 5 97 0 40
2014 EG-03 49 29 9 7 3 2 2 81 10 101
2014 EG-04 48 34 9 5 0 3 1 85 5 96
2014 EG-05 64 23 0 4 10 0 0 87 13 31
2014 EG-06 64 9 9 0 9 0 9 80 10 11
2011 EG 38 32 12 8 6 3 2 74 14 179
2011 EG-02 26 38 18 6 6 6 0 69 13 34
2011 EG-03 38 26 9 12 9 3 3 69 22 34
2011 EG-04 42 33 11 9 2 2 2 78 11 66
2011 EG-05 35 35 8 8 8 4 4 75 17 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 26 6 6 7 0 1 81 13 345
2017 EG-02 40 28 11 8 14 0 0 68 21 37
2017 EG-03 61 23 3 6 6 0 1 85 12 111
2017 EG-04 61 22 9 3 5 0 0 84 8 103
2017 EG-05 42 35 6 13 4 0 0 77 17 44
2017 EG-06 54 30 5 5 3 0 3 86 8 36

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 58 23 9 4 4 2 1 83 8 346
2017 EG-02 47 18 18 5 0 11 0 74 6 37
2017 EG-03 69 13 7 5 5 0 1 83 11 111
2017 EG-04 59 30 7 0 4 1 0 89 4 104
2017 EG-05 51 26 10 4 4 4 0 81 9 44
2017 EG-06 49 30 10 8 0 0 3 81 8 36

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 30 6 8 8 0 1 78 16 345
2017 EG-02 39 37 14 3 8 0 0 76 10 37
2017 EG-03 54 23 5 9 8 0 1 78 17 111
2017 EG-04 45 36 5 9 5 0 0 81 14 104
2017 EG-05 41 35 6 9 9 0 0 76 18 43
2017 EG-06 46 27 3 11 11 0 3 75 22 36
2014 EG 42 37 9 8 4 0 0 79 12 287
2014 EG-02 37 42 13 7 0 0 0 80 7 40
2014 EG-03 42 29 9 13 7 0 0 72 20 101
2014 EG-04 40 41 7 6 5 0 1 82 11 96
2014 EG-05 42 45 10 3 0 0 0 87 3 31
2014 EG-06 73 18 0 0 9 0 0 91 9 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 31 19 20 7 1 3 52 28 99
2017 EG-03 20 30 15 15 19 0 0 51 34 19
2017 EG-04 19 26 29 11 9 3 3 48 21 34
2017 EG-05 17 39 7 33 0 0 4 58 35 27
2017 EG-06 26 16 24 17 8 0 9 46 28 11
2014 EG 19 42 17 10 6 2 4 65 17 91
2014 EG-03 6 44 22 6 17 0 6 52 24 17
2014 EG-04 20 44 18 9 2 5 2 68 12 42
2014 EG-05 31 38 10 10 5 0 5 73 16 19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 37 11 11 9 5 0 68 20 345
2017 EG-02 36 29 11 5 10 8 0 71 17 37
2017 EG-03 29 36 12 11 8 4 0 67 20 111
2017 EG-04 22 41 12 12 7 7 0 67 20 104
2017 EG-05 28 34 9 16 11 2 0 63 28 44
2017 EG-06 31 36 11 8 8 3 3 71 18 35
2014 EG 23 37 19 9 7 5 0 63 17 286
2014 EG-02 17 50 20 10 0 2 0 69 10 40
2014 EG-03 27 31 21 5 12 5 0 61 18 101
2014 EG-04 20 34 19 13 6 8 0 58 21 96
2014 EG-05 26 49 16 6 3 0 0 75 10 31
2014 EG-06 27 27 18 18 9 0 0 55 27 11
2011 EG 17 25 28 16 9 5 0 44 26 179
2011 EG-02 6 29 41 12 6 6 0 38 19 34
2011 EG-03 24 18 24 15 18 3 0 42 33 34
2011 EG-04 14 24 29 24 5 5 0 40 30 66
2011 EG-05 27 35 12 12 12 4 0 64 24 26

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 38 16 14 11 1 1 59 25 346
2017 EG-02 30 37 14 8 10 0 0 68 19 37
2017 EG-03 22 35 17 16 9 0 0 57 25 111
2017 EG-04 16 39 18 13 12 2 0 56 26 104
2017 EG-05 15 31 19 19 11 2 2 49 32 44
2017 EG-06 25 51 8 5 8 0 3 78 14 36
2014 EG 19 34 21 14 10 2 0 54 25 287
2014 EG-02 20 42 17 15 0 5 0 65 16 40
2014 EG-03 21 34 16 11 16 3 0 57 27 101
2014 EG-04 15 34 22 18 10 0 0 49 29 96
2014 EG-05 19 29 39 10 3 0 0 48 13 31
2014 EG-06 9 27 27 27 9 0 0 36 36 11
2011 EG 16 26 25 18 13 2 0 42 32 179
2011 EG-02 9 26 26 24 15 0 0 35 38 34
2011 EG-03 21 24 12 18 21 6 0 47 41 34
2011 EG-04 12 21 39 17 9 2 0 34 26 66
2011 EG-05 23 42 12 12 12 0 0 65 23 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 31 22 18 11 2 1 47 30 345
2017 EG-02 25 29 24 8 10 3 0 56 19 37
2017 EG-03 17 27 27 23 6 1 0 44 29 110
2017 EG-04 11 33 22 16 13 4 0 46 31 104
2017 EG-05 11 27 16 22 17 2 4 41 42 44
2017 EG-06 11 51 11 11 11 3 3 66 23 36
2014 EG 11 32 20 25 9 3 0 44 35 286
2014 EG-02 15 35 25 18 2 5 0 53 21 40
2014 EG-03 10 32 12 29 13 5 0 44 44 100
2014 EG-04 12 31 22 22 9 3 0 44 33 96
2014 EG-05 10 29 36 23 3 0 0 38 26 31
2014 EG-06 0 36 27 27 9 0 0 36 36 11
2011 EG 7 24 22 30 16 2 0 31 46 179
2011 EG-02 6 21 32 26 12 3 0 27 39 34
2011 EG-03 12 15 21 21 32 0 0 26 53 34
2011 EG-04 5 24 17 39 11 5 0 30 52 66
2011 EG-05 8 46 15 23 8 0 0 54 31 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 29 21 15 14 6 1 47 30 346
2017 EG-02 25 24 25 8 13 5 0 52 22 37
2017 EG-03 17 29 25 11 13 5 0 48 26 112
2017 EG-04 11 31 20 16 15 6 0 45 33 104
2017 EG-05 15 29 9 21 18 8 0 49 42 44
2017 EG-06 14 30 26 11 8 5 5 49 21 36
2014 EG 13 25 22 19 14 6 0 41 35 285
2014 EG-02 20 17 33 22 5 2 0 38 28 40
2014 EG-03 13 21 18 19 19 11 0 38 42 100
2014 EG-04 10 30 21 19 16 3 0 41 37 96
2014 EG-05 16 35 29 10 3 7 0 55 14 31
2014 EG-06 9 27 18 36 9 0 0 36 45 11
2011 EG 15 20 18 23 16 8 0 38 42 179
2011 EG-02 6 18 29 15 18 15 0 28 38 34
2011 EG-03 21 15 21 9 26 9 0 39 39 34
2011 EG-04 15 21 11 30 15 8 0 39 49 66
2011 EG-05 19 31 15 31 4 0 0 50 35 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 34 15 21 13 3 1 49 35 344
2017 EG-02 12 32 16 25 16 0 0 44 40 37
2017 EG-03 18 29 20 21 8 4 0 48 30 109
2017 EG-04 11 35 18 20 14 2 0 47 35 104
2017 EG-05 11 29 8 25 20 4 2 43 48 44
2017 EG-06 11 57 5 11 11 0 5 71 23 36
2014 EG 11 33 20 21 11 2 0 46 33 286
2014 EG-02 17 22 22 25 13 0 0 40 38 40
2014 EG-03 8 33 21 25 10 4 0 42 36 100
2014 EG-04 10 37 21 19 12 1 0 47 32 96
2014 EG-05 19 35 25 14 3 3 0 56 18 31
2014 EG-06 9 36 9 27 18 0 0 45 45 11
2011 EG 11 26 25 18 18 1 1 38 37 179
2011 EG-02 9 21 35 18 18 0 0 29 35 34
2011 EG-03 21 18 18 21 24 0 0 38 44 34
2011 EG-04 6 24 29 20 20 2 0 31 40 66
2011 EG-05 12 42 19 12 12 0 4 56 24 26
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 45 16 11 5 1 0 68 16 344
2017 EG-02 25 40 21 8 6 0 0 65 14 37
2017 EG-03 24 45 18 9 4 1 0 70 12 110
2017 EG-04 21 48 11 12 7 1 0 69 19 104
2017 EG-05 23 40 16 15 7 0 0 62 21 44
2017 EG-06 25 44 16 8 6 0 0 70 14 35
2014 EG 25 46 14 9 5 1 0 71 15 286
2014 EG-02 35 43 15 5 2 0 0 78 7 40
2014 EG-03 24 40 16 11 8 2 0 65 19 100
2014 EG-04 15 57 13 11 3 0 0 72 14 96
2014 EG-05 47 43 6 3 0 0 0 90 3 31
2014 EG-06 9 45 18 18 9 0 0 55 27 11
2011 EG 27 37 21 8 6 0 1 65 14 179
2011 EG-02 26 41 24 0 9 0 0 68 9 34
2011 EG-03 21 38 18 15 9 0 0 59 24 34
2011 EG-04 24 42 23 5 6 0 0 67 11 66
2011 EG-05 46 23 15 12 0 0 4 72 12 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 47 12 4 1 1 0 84 4 344
2017 EG-02 44 46 11 0 0 0 0 89 0 36
2017 EG-03 38 44 14 3 0 1 0 83 3 110
2017 EG-04 37 50 6 5 1 1 1 88 6 104
2017 EG-05 24 50 19 4 2 0 0 74 7 44
2017 EG-06 40 44 8 8 0 0 0 84 8 36
2014 EG 40 41 9 5 2 2 0 84 7 286
2014 EG-02 47 40 10 2 0 0 0 88 2 40
2014 EG-03 37 41 9 4 4 5 1 82 8 100
2014 EG-04 34 48 10 8 0 0 0 82 8 96
2014 EG-05 58 35 3 4 0 0 0 93 4 31
2014 EG-06 73 18 0 9 0 0 0 91 9 11
2011 EG 31 46 13 5 2 2 0 79 7 179
2011 EG-02 29 44 18 6 0 3 0 76 6 34
2011 EG-03 38 44 9 3 6 0 0 82 9 34
2011 EG-04 24 50 18 5 0 3 0 77 5 66
2011 EG-05 35 42 12 8 0 4 0 80 8 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 35 16 13 6 3 1 64 20 344
2017 EG-02 23 26 21 19 8 3 0 51 27 37
2017 EG-03 25 36 15 15 4 4 2 65 20 110
2017 EG-04 26 42 14 9 6 4 0 70 15 103
2017 EG-05 35 28 9 10 13 4 0 66 25 44
2017 EG-06 25 29 27 16 3 0 0 54 19 36
2014 EG 27 40 13 11 5 3 1 69 17 286
2014 EG-02 20 35 25 12 5 2 0 56 18 40
2014 EG-03 29 38 13 14 4 2 1 68 18 100
2014 EG-04 21 46 11 11 6 2 2 70 18 96
2014 EG-05 41 39 10 3 3 0 3 83 7 31
2014 EG-06 36 36 0 18 9 0 0 73 27 11
2011 EG 26 39 12 14 6 3 1 67 20 179
2011 EG-02 12 38 9 21 9 12 0 57 33 34
2011 EG-03 32 29 15 12 12 0 0 62 24 34
2011 EG-04 21 45 15 11 3 2 3 70 14 66
2011 EG-05 35 27 12 23 4 0 0 62 27 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 40 22 14 8 3 1 54 23 345
2017 EG-02 13 29 22 16 10 10 0 46 30 37
2017 EG-03 12 38 21 16 7 4 2 54 24 110
2017 EG-04 11 43 29 8 7 3 0 56 15 104
2017 EG-05 12 35 19 18 15 0 2 47 33 44
2017 EG-06 14 51 11 19 3 0 3 67 22 36
2014 EG 11 38 25 12 7 6 1 53 21 286
2014 EG-02 15 30 38 12 2 2 0 46 15 40
2014 EG-03 12 32 25 14 11 6 1 47 27 100
2014 EG-04 7 41 25 11 7 8 0 53 20 96
2014 EG-05 19 45 13 16 0 4 3 69 17 31
2014 EG-06 9 82 0 0 9 0 0 91 9 11
2011 EG 13 30 25 15 11 5 1 46 27 179
2011 EG-02 12 26 26 9 9 15 3 46 21 34
2011 EG-03 9 24 24 21 21 3 0 33 42 34
2011 EG-04 9 29 32 18 9 3 0 39 28 66
2011 EG-05 27 42 12 15 4 0 0 69 19 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 24 18 18 16 8 0 43 37 345
2017 EG-02 29 16 19 16 21 0 0 44 37 37
2017 EG-03 17 24 19 16 13 11 0 46 33 110
2017 EG-04 13 25 17 18 17 10 0 42 39 104
2017 EG-05 15 18 26 17 19 2 2 34 38 44
2017 EG-06 8 32 16 19 16 8 0 44 38 36
2014 EG 13 30 21 15 14 5 1 47 31 286
2014 EG-02 7 25 32 10 15 5 5 36 28 40
2014 EG-03 8 33 18 19 14 8 1 45 36 100
2014 EG-04 14 37 17 13 15 3 0 53 29 96
2014 EG-05 32 16 26 10 9 4 3 52 20 31
2014 EG-06 27 18 27 18 9 0 0 45 27 11
2011 EG 16 25 18 14 18 8 1 45 35 179
2011 EG-02 6 18 21 12 21 21 3 31 42 34
2011 EG-03 15 35 9 18 18 6 0 53 38 34
2011 EG-04 12 27 21 14 18 8 0 43 34 66
2011 EG-05 38 19 12 12 19 0 0 58 31 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 70 13 7 1 1 1 7 90 3 345
2017 EG-02 78 8 8 0 3 0 3 89 3 37
2017 EG-03 64 13 6 1 2 1 13 90 3 111
2017 EG-04 76 11 8 1 0 0 4 91 1 104
2017 EG-05 57 22 10 0 4 0 7 84 5 44
2017 EG-06 75 11 6 6 0 0 3 88 6 35
2014 EG 64 15 8 1 1 1 10 89 3 286
2014 EG-02 70 10 10 0 2 2 5 87 3 40
2014 EG-03 63 13 6 0 1 2 15 92 1 100
2014 EG-04 63 21 8 3 0 1 4 88 3 96
2014 EG-05 64 3 13 4 0 0 16 80 4 31
2014 EG-06 64 27 0 0 0 0 9 100 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 73 12 8 1 1 2 4 90 2 346
2017 EG-02 78 5 5 0 3 3 6 91 3 37
2017 EG-03 74 11 5 3 0 2 5 91 3 111
2017 EG-04 73 13 8 1 1 2 3 90 2 104
2017 EG-05 66 20 10 0 0 0 4 89 0 44
2017 EG-06 75 11 11 3 0 0 0 86 3 36
2014 EG 65 15 6 2 1 3 8 90 4 286
2014 EG-02 75 7 5 2 2 3 5 89 5 40
2014 EG-03 63 13 6 2 1 5 10 90 3 100
2014 EG-04 65 21 8 0 1 1 4 90 1 96
2014 EG-05 67 6 4 7 0 3 13 88 8 31
2014 EG-06 55 36 0 0 0 0 9 100 0 11
2011 EG 65 22 8 1 1 1 3 90 2 179
2011 EG-02 68 21 9 0 0 0 3 91 0 34
2011 EG-03 65 21 6 0 6 3 0 88 6 34
2011 EG-04 62 26 9 0 0 0 3 91 0 66
2011 EG-05 73 19 8 0 0 0 0 92 0 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 42 15 15 9 2 0 61 24 346
2017 EG-02 19 38 16 10 17 0 0 57 27 37
2017 EG-03 21 42 16 14 5 2 0 65 20 111
2017 EG-04 10 46 15 20 6 3 0 58 27 104
2017 EG-05 18 38 15 11 15 2 0 58 27 44
2017 EG-06 21 38 16 14 8 3 0 61 22 36
2014 EG 16 36 17 16 13 2 0 53 29 286
2014 EG-02 25 27 22 15 10 0 0 52 25 40
2014 EG-03 16 35 16 13 16 4 1 53 30 100
2014 EG-04 12 39 17 17 12 2 0 52 30 96
2014 EG-05 13 48 9 23 3 3 0 63 27 31
2014 EG-06 9 45 27 9 9 0 0 55 18 11
2011 EG 15 29 17 25 13 1 1 44 39 179
2011 EG-02 12 21 21 29 15 3 0 33 45 34
2011 EG-03 15 18 26 24 15 3 0 33 39 34
2011 EG-04 14 35 15 29 6 0 2 49 35 66
2011 EG-05 19 38 8 15 19 0 0 58 35 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 31 16 20 14 1 1 49 35 346
2017 EG-02 16 12 16 31 22 3 0 29 55 37
2017 EG-03 20 32 20 16 11 0 1 52 27 111
2017 EG-04 14 36 13 21 14 2 0 51 36 104
2017 EG-05 18 38 9 15 20 0 0 56 35 44
2017 EG-06 16 38 16 19 8 3 0 56 28 36
2014 EG 17 32 16 17 15 2 0 50 34 286
2014 EG-02 30 27 7 15 17 3 0 59 33 40
2014 EG-03 14 36 11 19 19 2 0 51 38 100
2014 EG-04 13 29 26 17 11 3 0 43 29 96
2014 EG-05 22 39 16 10 13 0 0 62 22 31
2014 EG-06 9 36 9 36 9 0 0 45 45 11
2011 EG 10 23 16 23 23 4 1 35 49 179
2011 EG-02 6 18 18 15 38 6 0 25 56 34
2011 EG-03 9 24 12 29 21 6 0 34 53 34
2011 EG-04 12 24 15 26 17 5 2 39 45 66
2011 EG-05 8 27 19 15 27 4 0 36 44 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 42 19 13 5 1 0 63 18 346
2017 EG-02 23 23 21 10 19 3 0 48 30 37
2017 EG-03 23 36 21 17 3 0 0 59 20 111
2017 EG-04 18 46 18 13 2 3 0 65 16 104
2017 EG-05 18 52 18 9 4 0 0 69 13 44
2017 EG-06 25 51 14 8 3 0 0 76 11 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 39 21 3 3 3 0 73 6 343
2017 EG-02 46 19 28 3 3 3 0 66 6 36
2017 EG-03 27 37 25 2 4 6 0 68 6 111
2017 EG-04 36 41 13 5 2 3 1 80 7 104
2017 EG-05 24 37 30 2 4 2 0 62 7 44
2017 EG-06 29 57 14 0 0 0 0 86 0 34
2014 EG 35 39 15 2 2 5 1 79 5 286
2014 EG-02 37 40 15 0 0 5 2 84 0 40
2014 EG-03 31 39 17 1 4 8 1 76 5 100
2014 EG-04 35 43 14 5 0 3 0 80 5 96
2014 EG-05 44 33 10 3 6 3 0 80 10 31
2014 EG-06 55 36 9 0 0 0 0 91 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 44 10 7 3 1 0 80 9 344
2017 EG-02 39 37 14 8 0 3 0 78 8 37
2017 EG-03 32 46 11 7 4 1 0 78 11 110
2017 EG-04 40 47 5 4 2 3 0 89 6 103
2017 EG-05 33 38 11 11 7 0 0 71 18 44
2017 EG-06 38 41 19 3 0 0 0 78 3 36
2014 EG 34 46 9 5 3 2 0 82 8 286
2014 EG-02 35 38 15 7 2 2 0 74 10 40
2014 EG-03 29 53 5 7 3 4 0 85 10 100
2014 EG-04 36 46 11 4 1 2 0 83 5 96
2014 EG-05 48 36 13 0 3 0 0 84 3 31
2014 EG-06 27 55 9 0 9 0 0 82 9 11
2011 EG 25 44 16 8 6 2 0 70 14 179
2011 EG-02 9 53 29 3 3 3 0 64 6 34
2011 EG-03 29 38 6 12 9 6 0 72 22 34
2011 EG-04 26 47 17 8 3 0 0 73 11 66
2011 EG-05 42 27 15 8 8 0 0 69 15 26

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 47 34 9 8 3 0 0 81 11 344
2017 EG-02 54 22 13 5 5 0 0 76 11 36
2017 EG-03 47 36 7 8 2 0 0 83 10 110
2017 EG-04 47 34 9 8 2 1 0 81 10 104
2017 EG-05 36 41 7 10 7 0 0 77 16 44
2017 EG-06 51 27 16 5 0 0 0 78 5 36
2014 EG 42 41 8 5 4 0 0 83 9 285
2014 EG-02 42 43 7 5 2 0 0 85 7 40
2014 EG-03 41 39 9 5 5 1 0 81 10 99
2014 EG-04 38 43 10 5 4 0 0 81 9 96
2014 EG-05 51 46 0 3 0 0 0 97 3 31
2014 EG-06 36 45 0 9 9 0 0 82 18 11
2011 EG 33 35 13 11 7 1 0 69 18 178
2011 EG-02 18 41 29 6 6 0 0 59 12 34
2011 EG-03 41 29 9 3 15 3 0 73 18 34
2011 EG-04 32 40 11 14 3 0 0 72 17 65
2011 EG-05 46 27 8 15 4 0 0 73 19 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 39 34 15 8 4 0 0 74 12 345
2017 EG-02 39 29 21 6 5 0 0 68 11 37
2017 EG-03 42 37 14 4 3 0 0 79 7 110
2017 EG-04 43 33 10 11 3 1 0 77 14 104
2017 EG-05 26 33 14 20 7 0 0 59 26 44
2017 EG-06 35 38 21 2 3 0 0 74 5 36
2014 EG 34 39 13 9 5 0 0 73 14 286
2014 EG-02 42 40 10 5 2 0 0 82 7 40
2014 EG-03 34 38 12 12 5 0 0 71 17 100
2014 EG-04 31 38 17 7 7 1 0 69 14 96
2014 EG-05 32 55 6 6 0 0 0 87 6 31
2014 EG-06 18 45 18 9 9 0 0 64 18 11
2011 EG 26 37 23 8 6 0 0 63 14 179
2011 EG-02 9 56 24 3 9 0 0 65 12 34
2011 EG-03 32 26 24 6 12 0 0 59 18 34
2011 EG-04 26 36 26 12 0 0 0 62 12 66
2011 EG-05 38 38 15 4 4 0 0 77 8 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 33 38 11 13 4 0 0 72 17 345
2017 EG-02 34 36 17 8 5 0 0 70 13 37
2017 EG-03 38 35 15 10 3 0 0 73 12 110
2017 EG-04 35 40 7 14 4 0 0 75 18 104
2017 EG-05 24 39 7 21 8 0 0 64 30 44
2017 EG-06 32 46 5 13 3 0 0 78 16 36
2014 EG 28 41 13 11 6 0 0 69 18 286
2014 EG-02 37 40 8 7 5 2 0 79 13 40
2014 EG-03 27 42 12 13 7 0 0 68 20 100
2014 EG-04 25 36 19 14 6 0 0 61 20 96
2014 EG-05 26 61 3 10 0 0 0 87 10 31
2014 EG-06 18 45 18 0 18 0 0 64 18 11
2011 EG 20 37 21 12 9 0 0 58 21 179
2011 EG-02 6 50 24 12 9 0 0 56 21 34
2011 EG-03 24 38 12 12 15 0 0 62 26 34
2011 EG-04 23 33 26 17 2 0 0 56 18 66
2011 EG-05 27 38 19 4 12 0 0 65 15 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 27 19 9 5 2 0 67 14 344
2017 EG-02 43 19 22 5 8 3 0 63 14 36
2017 EG-03 35 31 24 6 1 2 1 68 7 110
2017 EG-04 37 28 17 12 5 3 0 66 17 104
2017 EG-05 35 31 10 11 11 2 0 67 22 44
2017 EG-06 43 25 19 8 3 3 0 69 11 36
2014 EG 36 28 16 9 5 5 1 68 15 286
2014 EG-02 27 35 12 15 2 7 0 68 19 40
2014 EG-03 44 24 12 7 9 3 2 71 17 100
2014 EG-04 28 31 19 13 3 6 0 62 17 96
2014 EG-05 35 42 16 0 3 0 3 80 3 31
2014 EG-06 45 0 36 9 9 0 0 45 18 11
2011 EG 31 23 25 11 6 4 1 57 18 179
2011 EG-02 15 32 26 9 6 12 0 53 17 34
2011 EG-03 32 24 18 12 12 3 0 58 24 34
2011 EG-04 32 24 23 15 2 3 2 59 17 66
2011 EG-05 35 23 35 4 4 0 0 58 8 26
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 18 45 37 345
2017 EG-02 36 40 24 37
2017 EG-03 13 40 47 111
2017 EG-04 21 45 35 104
2017 EG-05 14 47 40 43
2017 EG-06 8 65 27 36
2014 EG 18 44 38 286
2014 EG-02 20 35 45 40
2014 EG-03 16 47 37 101
2014 EG-04 19 43 37 95
2014 EG-05 10 42 49 31
2014 EG-06 36 36 27 11
2011 EG 21 44 35 179
2011 EG-02 24 41 35 34
2011 EG-03 24 29 47 34
2011 EG-04 17 47 36 66
2011 EG-05 35 50 15 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EG 21 27 13 9 24 6 61
2017 EG-02 0 29 14 7 43 7 14
2017 EG-03 48 20 13 0 18 0 14
2017 EG-04 22 36 9 9 19 5 21
2014 EG 32 29 8 14 9999 17 51
2014 EG-03 12 26 19 25 9999 19 16
2014 EG-04 52 11 5 11 9999 21 18
2011 EG 37 37 8 5 9999 13 38
2011 EG-04 27 36 27 0 9999 9 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 18 82 346
2017 EG-02 27 73 37
2017 EG-03 16 84 111
2017 EG-04 15 85 104
2017 EG-05 22 78 44
2017 EG-06 14 86 36
2014 EG 19 81 287
2014 EG-02 12 88 40
2014 EG-03 19 81 101
2014 EG-04 20 80 96
2014 EG-05 26 74 31

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EG 47 61
2017 EG-03 53 18
2017 EG-04 57 16
2014 EG 55 54
2014 EG-03 60 19
2014 EG-04 45 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EG 53 61
2017 EG-02 61 10
2017 EG-03 48 18
2017 EG-04 55 16
2017 EG-05 70 10
2014 EG 54 54
2014 EG-03 55 19
2014 EG-04 60 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EG 11 61
2017 EG-02 0 10
2017 EG-03 31 18
2017 EG-04 0 16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EG 0 61
2017 EG-02 0 10
2017 EG-03 0 18
2017 EG-04 0 16
2017 EG-05 0 10
2014 EG 0 54
2014 EG-03 0 19
2014 EG-04 0 20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EG 8 61
2017 EG-04 0 16
2017 EG-05 0 10
2014 EG-04 0 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EG 16 61
2014 EG 16 54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EG 46 61
2017 EG-03 46 18
2017 EG-04 45 16
2017 EG-05 50 10
2014 EG 42 54
2014 EG-03 35 19
2014 EG-04 50 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EG 39 61
2017 EG-03 27 18
2017 EG-04 57 16
2014 EG 34 54
2014 EG-03 30 19
2014 EG-04 35 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EG 38 61
2017 EG-02 51 10
2017 EG-03 33 18
2017 EG-04 57 16
2014 EG 43 54
2014 EG-03 55 19
2014 EG-04 50 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EG 44 61
2017 EG-02 49 10
2017 EG-03 53 18
2017 EG-04 51 16
2014 EG 29 54
2014 EG-03 35 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EG 26 61
2017 EG-02 0 10
2017 EG-04 51 16
2014 EG 38 54
2014 EG-03 44 19
2014 EG-04 34 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EG 51 61
2017 EG-02 51 10
2017 EG-03 48 18
2017 EG-04 51 16
2017 EG-05 50 10
2014 EG 55 54
2014 EG-03 54 19
2014 EG-04 55 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EG 28 61
2017 EG-03 36 18
2014 EG 35 54
2014 EG-03 40 19
2014 EG-04 34 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EG-02 0 10
2017 EG-04 0 16
2017 EG-05 0 10
2014 EG-04 0 20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EG 11 61

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EG-02 0 10
2017 EG-05 0 10
2014 EG 17 54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EG 34 61
2017 EG-02 51 10
2017 EG-03 27 18
2017 EG-04 55 16
2014 EG 37 54
2014 EG-03 46 19
2014 EG-04 35 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EG 33 61
2017 EG-03 31 18
2014 EG 16 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EG 13 61
2014 EG 11 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EG 47 61
2017 EG-03 63 18
2017 EG-04 38 16
2014 EG 44 54
2014 EG-03 50 19
2014 EG-04 44 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EG 36 61
2017 EG-03 53 18
2017 EG-04 32 16
2014 EG 33 54
2014 EG-03 34 19
2014 EG-04 30 20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EG 10 61
2017 EG-02 0 10
2017 EG-05 0 10
2014 EG 14 54
2014 EG-03 29 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EG 8 61
2017 EG-02 0 10
2017 EG-05 0 10
2014 EG 12 54

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EG 16 61
2017 EG-05 0 10
2014 EG 10 54

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EG-02 0 10
2017 EG-05 0 10
2014 EG-03 0 19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EG 10 61
2014 EG 13 54

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EG 16 61

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EG 35 61
2017 EG-03 27 18
2017 EG-04 43 16
2017 EG-05 50 10
2014 EG 33 54
2014 EG-03 25 19
2014 EG-04 35 20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EG 17 58
2014 EG 13 53
2014 EG-03 0 19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EG 25 58
2017 EG-02 0 10
2017 EG-04 39 15
2014 EG 28 53
2014 EG-04 26 19

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EG 8 58
2017 EG-04 0 15
2014 EG 11 53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EG 8 58
2017 EG-04 0 15
2017 EG-05 0 10
2014 EG 11 53
2014 EG-03 0 19

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EG 12 58
2017 EG-03 0 16
2014 EG 9 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 13 58
2017 EG-05 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 16 58
2017 EG-05 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EG 13 58
2014 EG 17 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EG-02 0 10
2017 EG-04 0 15
2014 EG-04 0 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EG 20 58
2014 EG 17 53
2014 EG-04 26 19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EG 12 58
2017 EG-05 0 10
2014 EG 9 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EG 48 58
2017 EG-02 61 10
2017 EG-03 36 16
2017 EG-04 66 15
2014 EG 39 53
2014 EG-03 49 19
2014 EG-04 32 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EG 0 58
2017 EG-02 0 10
2017 EG-03 0 16
2017 EG-04 0 15
2017 EG-05 0 10
2014 EG 0 53
2014 EG-03 0 19
2014 EG-04 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EG 52 58
2017 EG-02 61 10
2017 EG-03 66 16
2017 EG-04 61 15
2014 EG 39 53
2014 EG-03 46 19
2014 EG-04 37 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EG 0 58
2017 EG-02 0 10
2017 EG-03 0 16
2017 EG-04 0 15
2017 EG-05 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EG 13 58
2014 EG 18 53
2014 EG-03 25 19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 94 6 61
2017 EG-02 100 0 10
2017 EG-03 95 5 18
2017 EG-04 100 0 16
2017 EG-05 90 10 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 21 20 11 8 22 5 46 26 344
2017 EG-02 17 14 21 5 11 27 5 46 24 37
2017 EG-03 11 19 17 10 8 31 4 48 27 110
2017 EG-04 13 21 22 14 8 21 2 44 28 103
2017 EG-05 13 26 17 13 15 13 2 47 33 44
2017 EG-06 8 22 24 13 3 13 16 43 23 36
2014 EG 17 23 25 7 7 17 6 51 17 287
2014 EG-02 17 20 25 5 5 17 10 52 14 40
2014 EG-03 12 23 29 4 8 14 10 46 15 101
2014 EG-04 18 21 27 7 7 19 1 49 18 96
2014 EG-05 19 26 10 16 3 20 6 61 26 31
2014 EG-06 27 27 18 9 9 9 0 60 20 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 34 19 9 5 8 0 64 16 346
2017 EG-02 38 21 21 8 6 3 3 63 14 37
2017 EG-03 18 41 20 5 4 12 0 66 11 111
2017 EG-04 24 35 14 13 5 8 0 65 20 104
2017 EG-05 24 29 24 7 13 4 0 55 20 44
2017 EG-06 27 29 24 13 3 3 0 58 17 36
2014 EG 28 33 19 8 5 7 1 66 13 286
2014 EG-02 31 33 13 8 3 13 0 74 12 39
2014 EG-03 29 32 22 3 7 5 2 65 11 101
2014 EG-04 22 36 18 12 4 7 0 63 18 96
2014 EG-05 38 33 13 9 0 6 0 76 10 31
2014 EG-06 36 18 27 9 9 0 0 55 18 11
2011 EG 31 32 21 9 3 4 0 65 13 179
2011 EG-02 26 32 18 9 3 12 0 67 13 34
2011 EG-03 24 32 26 12 6 0 0 56 18 34
2011 EG-04 30 35 21 11 0 3 0 67 11 66
2011 EG-05 42 31 12 8 8 0 0 73 15 26
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 51 10 10 3 0 1 77 13 346
2017 EG-02 36 38 8 14 3 0 3 75 17 37
2017 EG-03 17 52 11 13 4 0 2 71 18 111
2017 EG-04 20 57 13 9 0 0 1 78 10 104
2017 EG-05 37 54 0 7 2 0 0 91 9 44
2017 EG-06 25 51 13 8 3 0 0 76 11 36
2014 EG 22 60 8 7 1 1 0 83 8 287
2014 EG-02 7 55 18 12 2 2 2 65 16 40
2014 EG-03 18 62 11 8 1 1 0 80 9 101
2014 EG-04 24 63 4 7 1 0 0 88 8 96
2014 EG-05 38 56 3 3 0 0 0 94 3 31
2014 EG-06 45 55 0 0 0 0 0 100 0 11
2011 EG 32 48 9 7 2 1 0 81 10 179
2011 EG-02 15 47 9 21 6 3 0 64 27 34
2011 EG-03 24 68 6 0 3 0 0 91 3 34
2011 EG-04 30 45 14 8 2 2 0 77 9 66
2011 EG-05 58 31 8 4 0 0 0 88 4 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 6 22 22 18 13 16 3 35 39 344
2017 EG-02 13 21 27 11 8 16 5 43 24 37
2017 EG-03 4 26 22 15 14 16 3 37 36 109
2017 EG-04 4 25 20 16 12 21 3 38 36 104
2017 EG-05 11 15 15 37 15 4 2 28 56 44
2017 EG-06 5 16 16 16 24 19 3 28 51 36
2014 EG 8 27 24 10 8 20 4 45 23 287
2014 EG-02 5 17 30 10 5 25 7 33 23 40
2014 EG-03 7 23 25 10 9 23 4 41 25 101
2014 EG-04 5 32 24 11 9 18 1 46 25 96
2014 EG-05 19 35 23 3 3 10 6 65 8 31
2014 EG-06 9 36 18 9 9 18 0 56 22 11
2011 EG 10 26 26 13 8 13 3 43 26 179
2011 EG-02 6 15 18 9 6 41 6 39 28 34
2011 EG-03 18 26 29 18 6 0 3 45 24 34
2011 EG-04 6 26 35 18 5 9 2 36 25 66
2011 EG-05 19 38 15 0 23 0 4 60 24 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 33 11 8 2 4 1 79 10 346
2017 EG-02 41 27 11 13 3 5 0 72 16 37
2017 EG-03 42 31 13 8 1 4 1 77 9 111
2017 EG-04 47 35 9 6 1 4 0 84 7 104
2017 EG-05 35 37 11 9 4 4 0 75 14 44
2017 EG-06 29 43 11 5 3 5 3 79 9 36
2014 EG 41 41 8 4 0 5 1 87 5 287
2014 EG-02 30 37 15 0 0 15 2 81 0 40
2014 EG-03 41 38 8 5 1 7 0 85 6 101
2014 EG-04 39 47 6 7 0 0 1 86 7 96
2014 EG-05 58 42 0 0 0 0 0 100 0 31
2014 EG-06 36 36 18 9 0 0 0 73 9 11
2011 EG 35 39 15 6 2 4 0 77 8 179
2011 EG-02 29 29 21 9 0 12 0 67 10 34
2011 EG-03 35 29 24 9 3 0 0 65 12 34
2011 EG-04 35 45 9 3 3 5 0 84 6 66
2011 EG-05 42 42 8 8 0 0 0 85 8 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 36 11 10 3 7 1 74 14 345
2017 EG-02 38 21 16 14 3 9 0 65 18 37
2017 EG-03 32 37 14 7 4 6 1 74 11 111
2017 EG-04 30 43 8 10 1 8 0 79 12 104
2017 EG-05 35 29 7 16 7 4 2 69 24 43
2017 EG-06 30 40 10 5 3 8 3 79 9 36
2014 EG 30 39 11 6 3 10 0 77 11 287
2014 EG-02 27 27 15 7 0 20 2 71 10 40
2014 EG-03 30 36 12 6 4 12 0 75 11 101
2014 EG-04 25 48 8 7 3 8 0 80 11 96
2014 EG-05 52 36 6 3 3 0 0 87 6 31
2014 EG-06 27 36 18 9 9 0 0 64 18 11
2011 EG 26 38 17 8 4 7 0 69 13 178
2011 EG-02 21 32 24 9 3 12 0 60 13 34
2011 EG-03 26 29 21 12 12 0 0 56 24 34
2011 EG-04 28 38 12 11 0 11 0 74 12 65
2011 EG-05 31 46 15 0 8 0 0 77 8 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 6 94 346
2017 EG-04 8 92 104
2017 EG-05 15 85 44
2017 EG-06 0 100 36
2014 EG 4 96 287
2014 EG-02 0 100 40
2014 EG-03 5 95 101
2014 EG-04 5 95 96
2014 EG-06 0 100 11

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EG 55 22
2014 EG 55 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EG 50 22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EG 0 22

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2014 EG 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EG 27 22
2014 EG 45 11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EG 50 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EG 0 22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2014 EG 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2014 EG 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2014 EG 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22
2014 EG 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EG 64 22

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EG 32 22
2014 EG 45 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EG 32 22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EG 37 22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EG 37 22
2014 EG 55 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EG 50 22
2014 EG 45 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EG 0 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 95 5 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 20 24 5 3 26 6 54 11 346
2017 EG-02 25 19 18 3 0 24 11 68 4 37
2017 EG-03 14 21 19 4 3 34 5 57 11 111
2017 EG-04 13 21 30 7 1 26 3 47 11 104
2017 EG-05 22 21 24 7 11 11 4 51 21 44
2017 EG-06 14 22 24 0 0 24 16 60 0 36
2014 EG 15 27 23 2 2 24 6 61 6 287
2014 EG-02 10 23 32 0 2 25 7 49 4 40
2014 EG-03 14 29 18 3 2 23 11 65 7 101
2014 EG-04 14 28 24 3 1 27 3 60 6 96
2014 EG-05 19 29 26 3 0 19 3 62 4 31
2014 EG-06 36 27 27 0 9 0 0 64 9 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 33 19 5 2 11 1 71 7 346
2017 EG-02 47 21 19 3 0 8 3 75 3 37
2017 EG-03 27 27 22 4 3 16 1 65 8 111
2017 EG-04 24 41 20 5 0 10 0 72 5 104
2017 EG-05 33 32 13 11 7 4 0 68 18 44
2017 EG-06 33 41 15 0 0 8 3 83 0 36
2014 EG 29 34 20 4 1 12 1 72 5 287
2014 EG-02 27 33 22 2 0 15 0 71 3 40
2014 EG-03 28 29 21 5 1 14 2 68 7 101
2014 EG-04 24 41 18 5 0 10 1 74 6 96
2014 EG-05 42 39 13 0 0 6 0 86 0 31
2014 EG-06 45 18 27 0 9 0 0 64 9 11
2011 EG 39 32 18 5 2 4 0 74 8 179
2011 EG-02 41 26 18 0 3 12 0 77 3 34
2011 EG-03 29 32 26 0 9 3 0 64 9 34
2011 EG-04 38 39 14 6 0 3 0 80 6 66
2011 EG-05 58 19 12 12 0 0 0 77 12 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 19 21 20 28 0 1 29 49 347
2017 EG-02 16 23 19 23 16 0 3 40 40 37
2017 EG-03 7 22 19 23 27 0 1 30 51 112
2017 EG-04 16 14 22 18 28 0 2 31 47 104
2017 EG-05 2 20 20 13 45 0 0 22 58 44
2017 EG-06 8 14 30 24 24 0 0 22 48 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 29 32 13 10 0 1 44 24 347
2017 EG-02 27 36 27 8 3 0 0 63 10 37
2017 EG-03 18 33 30 11 6 0 1 52 17 112
2017 EG-04 12 27 37 13 9 0 2 39 23 104
2017 EG-05 4 24 33 24 13 0 2 28 38 44
2017 EG-06 13 22 33 14 18 0 0 35 32 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 36 22 7 3 0 1 67 11 346
2017 EG-02 45 33 19 0 3 0 0 78 3 37
2017 EG-03 39 35 17 5 3 0 1 75 8 111
2017 EG-04 21 42 23 9 3 0 3 65 12 104
2017 EG-05 21 31 29 13 4 0 2 53 18 44
2017 EG-06 27 33 24 11 5 0 0 60 16 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 22 24 18 15 0 2 41 34 347
2017 EG-02 37 10 18 22 12 0 0 47 34 37
2017 EG-03 22 24 26 15 11 1 2 47 26 112
2017 EG-04 10 30 21 21 17 0 1 40 38 104
2017 EG-05 11 13 26 27 19 0 4 25 48 44
2017 EG-06 16 25 29 14 13 0 3 42 27 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 34 19 5 4 0 2 71 9 346
2017 EG-02 52 29 17 3 0 0 0 81 3 37
2017 EG-03 39 35 19 4 3 0 1 74 7 111
2017 EG-04 34 34 19 5 6 0 3 70 11 104
2017 EG-05 28 30 27 9 2 0 4 61 11 44
2017 EG-06 33 37 16 3 11 0 0 70 13 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 37 22 14 5 0 0 59 19 346
2017 EG-02 21 34 29 13 3 0 0 55 16 37
2017 EG-03 23 39 18 16 4 0 0 62 20 111
2017 EG-04 24 34 26 13 3 0 0 58 16 104
2017 EG-05 17 38 20 18 7 0 2 55 25 44
2017 EG-06 24 41 19 5 11 0 0 65 16 36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 34 23 11 6 1 0 61 17 345
2017 EG-02 29 26 23 11 5 6 0 58 17 37
2017 EG-03 34 38 19 6 4 0 0 72 10 110
2017 EG-04 24 35 23 13 6 0 0 58 18 104
2017 EG-05 18 26 22 22 10 0 2 45 33 44
2017 EG-06 22 40 25 5 8 0 0 62 13 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 36 23 14 5 0 1 57 19 345
2017 EG-02 25 35 21 11 5 3 0 62 17 37
2017 EG-03 27 38 20 11 4 0 2 66 14 110
2017 EG-04 14 38 26 14 7 0 1 53 21 104
2017 EG-05 11 36 22 22 9 0 0 47 31 44
2017 EG-06 24 30 27 14 5 0 0 54 19 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 35 16 12 7 0 1 64 19 345
2017 EG-02 18 40 10 19 10 3 0 59 30 37
2017 EG-03 39 31 9 14 5 0 2 71 20 110
2017 EG-04 24 40 22 9 6 0 1 64 14 104
2017 EG-05 16 39 17 20 7 0 2 56 27 44
2017 EG-06 33 29 25 3 11 0 0 62 14 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 37 17 7 3 1 1 73 10 345
2017 EG-02 34 39 21 3 3 0 0 73 5 37
2017 EG-03 41 37 15 3 1 1 1 80 5 110
2017 EG-04 32 40 14 8 4 0 2 74 12 104
2017 EG-05 36 18 25 15 4 0 2 55 20 44
2017 EG-06 25 45 19 5 5 0 0 70 11 36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 51 31 13 4 1 0 0 82 5 346
2017 EG-02 66 19 8 3 5 0 0 84 8 37
2017 EG-03 54 30 11 4 1 0 0 84 5 111
2017 EG-04 43 35 15 6 1 0 0 78 7 104
2017 EG-05 52 29 19 0 0 0 0 81 0 44
2017 EG-06 57 38 5 0 0 0 0 95 0 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 73 12 5 4 4 1 1 87 8 347
2017 EG-02 65 13 3 14 5 0 0 78 19 37
2017 EG-03 73 15 4 2 5 1 1 89 7 112
2017 EG-04 73 13 5 2 6 0 2 87 8 104
2017 EG-05 70 13 13 4 0 0 0 83 4 44
2017 EG-06 84 3 3 5 0 0 5 92 6 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 38 11 4 4 0 1 80 8 347
2017 EG-02 37 33 19 8 3 0 0 70 11 37
2017 EG-03 46 34 10 3 6 0 0 80 9 112
2017 EG-04 41 41 8 4 5 0 2 83 9 104
2017 EG-05 26 42 25 7 0 0 0 68 7 44
2017 EG-06 57 30 5 2 3 0 3 89 5 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 26 9 7 5 0 1 80 12 347
2017 EG-02 43 16 13 17 10 0 0 60 27 37
2017 EG-03 59 23 6 8 4 1 0 83 11 112
2017 EG-04 50 29 9 4 6 0 2 81 10 104
2017 EG-05 43 35 9 9 2 0 2 80 11 44
2017 EG-06 60 27 8 3 0 0 3 89 3 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 20 7 2 1 0 20 87 4 347
2017 EG-02 55 13 12 0 3 0 18 83 3 37
2017 EG-03 55 19 3 2 2 0 20 93 4 112
2017 EG-04 48 22 4 1 0 0 24 93 1 104
2017 EG-05 41 15 18 10 2 0 13 65 15 44
2017 EG-06 49 27 5 3 0 0 16 90 3 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 57 27 9 2 2 1 3 87 4 343
2017 EG-02 49 24 14 3 3 3 5 80 6 37
2017 EG-03 62 26 4 1 2 1 3 92 3 110
2017 EG-04 61 21 11 2 2 0 3 85 4 103
2017 EG-05 49 35 11 2 2 0 0 85 4 44
2017 EG-06 45 41 6 3 0 0 6 91 3 35

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 21 17 11 14 0 1 58 25 347
2017 EG-02 27 10 23 14 23 3 0 39 38 37
2017 EG-03 23 21 17 12 25 0 1 45 37 112
2017 EG-04 35 24 19 13 6 0 3 61 20 104
2017 EG-05 58 16 13 2 10 0 0 74 13 44
2017 EG-06 56 22 14 5 0 0 3 80 6 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 52 30 10 3 2 0 2 84 6 347
2017 EG-02 44 24 19 3 8 0 3 70 11 37
2017 EG-03 54 32 9 2 2 0 2 88 4 112
2017 EG-04 48 33 11 5 2 0 1 82 7 104
2017 EG-05 58 25 7 7 0 0 4 86 7 44
2017 EG-06 65 24 8 0 0 0 3 92 0 36

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 7 34 39 14 6 0 0 41 20 347
2017 EG-02 14 29 44 10 3 0 0 43 13 37
2017 EG-03 7 42 35 15 2 0 0 49 16 112
2017 EG-04 6 36 41 11 6 0 0 42 17 104
2017 EG-05 2 21 42 24 11 0 0 23 35 44
2017 EG-06 8 30 41 8 13 0 0 38 22 36

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 19 40 27 7 0 0 34 26 346
2017 EG-02 8 24 31 23 14 0 0 37 32 37
2017 EG-03 3 18 39 30 11 0 0 41 20 111
2017 EG-04 6 19 39 31 5 0 0 36 25 104
2017 EG-05 15 14 53 15 2 0 0 17 30 44
2017 EG-06 13 19 38 24 5 0 0 29 32 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 39 24 14 6 4 0 53 22 347
2017 EG-02 16 31 24 16 11 3 0 48 27 37
2017 EG-03 10 40 28 13 4 4 1 52 18 112
2017 EG-04 13 44 23 11 5 4 0 59 17 104
2017 EG-05 20 32 22 15 10 0 0 52 26 44
2017 EG-06 5 38 19 25 5 8 0 47 33 36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 40 19 17 8 3 0 55 25 347
2017 EG-02 14 31 31 19 5 0 0 44 25 37
2017 EG-03 17 38 20 15 5 5 0 57 22 112
2017 EG-04 14 45 17 12 9 3 0 61 22 104
2017 EG-05 2 34 20 25 19 0 0 36 45 44
2017 EG-06 16 49 13 16 3 3 0 67 19 36
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 12 88 346
2017 EG-03 16 84 111
2017 EG-04 11 89 104
2017 EG-05 11 89 44
2014 EG 15 85 285
2014 EG-03 16 84 100
2014 EG-04 16 84 95
2014 EG-05 19 81 31

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 77 23 40
2017 EG-03 80 20 17
2017 EG-04 67 33 12
2014 EG 79 21 42
2014 EG-03 75 25 16
2014 EG-04 80 20 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 53 28 3 3 3 3 6 90 7 31
2017 EG-03 47 34 0 7 6 0 7 86 14 14
2014 EG 67 30 3 0 0 0 0 97 0 33
2014 EG-03 83 17 0 0 0 0 0 100 0 12
2014 EG-04 41 59 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 20 28 18 19 1 0 13 87 347
2017 EG-02 11 16 23 23 23 3 0 11 89 37
2017 EG-03 10 18 30 22 18 3 0 10 90 112
2017 EG-04 20 21 23 18 19 0 0 20 80 104
2017 EG-05 7 18 31 15 28 2 0 7 93 44
2017 EG-06 14 21 38 11 16 0 0 14 86 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 29 295
2017 EG-02 37 31
2017 EG-03 33 98
2017 EG-04 25 83
2017 EG-05 29 40
2017 EG-06 19 31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 37 295
2017 EG-02 35 31
2017 EG-03 40 98
2017 EG-04 30 83
2017 EG-05 36 40
2017 EG-06 57 31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 18 295
2017 EG-02 36 31
2017 EG-03 19 98
2017 EG-04 16 83
2017 EG-05 19 40
2017 EG-06 6 31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 64 295
2017 EG-02 57 31
2017 EG-03 72 98
2017 EG-04 59 83
2017 EG-05 64 40
2017 EG-06 59 31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 3 295
2017 EG-02 0 31
2017 EG-03 4 98
2017 EG-04 4 83
2017 EG-05 5 40
2017 EG-06 3 31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 39 295
2017 EG-02 28 31
2017 EG-03 38 98
2017 EG-04 49 83
2017 EG-05 38 40
2017 EG-06 28 31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 5 32 22 14 6 22 293
2017 EG-02 10 33 21 18 3 15 32
2017 EG-03 5 28 21 13 5 28 97
2017 EG-04 4 32 29 11 3 22 83
2017 EG-05 2 34 15 14 12 22 39
2017 EG-06 6 22 19 24 12 16 31

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 6 22 13 26 28 0 4 29 57 296
2017 EG-02 9 33 3 30 22 0 3 43 53 32
2017 EG-03 5 26 12 26 27 0 4 32 55 98
2017 EG-04 8 17 20 22 29 0 4 26 53 83
2017 EG-05 2 19 12 24 42 0 0 22 66 40
2017 EG-06 6 16 12 37 22 0 6 23 63 31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 3 9 14 16 54 0 3 13 73 295
2017 EG-02 9 23 13 0 52 0 3 33 54 31
2017 EG-03 1 10 11 16 60 0 2 11 78 98
2017 EG-04 3 6 18 19 51 1 1 10 72 83
2017 EG-05 0 7 14 27 49 0 2 7 78 40
2017 EG-06 3 9 19 16 50 0 3 13 68 31
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