2017 Public Service Employee Survey Results for Parks Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 52 5 11 4 0 0 80 15 2174
2017 Seasonal 27 52 7 10 3 0 0 80 14 682
2017 Term 36 49 4 8 2 0 0 85 11 697
2017 Casual 34 47 6 13 0 0 0 81 13 45
2017 Student 55 39 1 4 1 0 0 93 5 476
2014 Indeterminate (permanent) 26 54 5 12 4 0 0 80 15 1994
2014 Seasonal 27 50 5 13 5 0 0 77 18 721
2014 Term 33 48 5 11 2 1 0 82 13 299
2014 Casual 62 34 0 5 0 0 0 95 5 21
2014 Student 41 46 3 7 2 0 0 87 9 267
2011 Indeterminate (permanent) 30 46 5 13 5 0 0 77 18 2571
2011 Seasonal 25 50 5 14 6 0 0 75 20 604
2011 Term 32 51 2 13 3 0 0 82 15 627

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 23 4 3 1 1 1 91 4 2172
2017 Seasonal 68 22 5 3 1 0 1 91 4 681
2017 Term 79 14 2 2 1 1 1 95 3 697
2017 Casual 73 23 4 0 0 0 0 96 0 45
2017 Student 85 10 1 2 0 0 1 97 2 476
2014 Indeterminate (permanent) 68 23 4 3 1 1 1 92 4 1995
2014 Seasonal 67 21 5 3 2 1 2 91 5 722
2014 Term 76 17 3 2 0 1 0 95 2 298
2014 Casual 85 12 0 0 0 0 3 100 0 21
2014 Student 86 9 3 0 1 0 0 96 1 268
2011 Indeterminate (permanent) 69 21 4 3 1 1 1 92 4 2571
2011 Seasonal 62 22 5 4 3 0 4 88 7 604
2011 Term 74 19 3 2 1 0 2 94 2 625

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 21 5 6 2 0 1 87 8 2172
2017 Seasonal 70 20 3 3 1 0 3 93 4 683
2017 Term 77 13 3 3 2 0 2 93 4 697
2017 Casual 68 23 0 9 0 0 0 91 9 44
2017 Student 86 9 2 2 0 0 1 96 2 476
2014 Indeterminate (permanent) 65 21 6 5 2 0 1 87 7 1994
2014 Seasonal 71 18 4 2 2 0 3 91 5 722
2014 Term 77 11 4 3 2 1 3 91 5 299
2014 Casual 79 8 0 8 0 0 5 91 9 21
2014 Student 75 15 1 3 2 0 5 94 5 268
2011 Indeterminate (permanent) 68 18 4 5 3 0 1 88 8 2572
2011 Seasonal 65 14 6 4 2 1 9 87 7 604
2011 Term 74 15 3 2 1 0 5 93 3 626

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 36 7 13 7 0 0 72 21 2172
2017 Seasonal 33 40 6 14 7 0 1 73 21 681
2017 Term 44 35 7 11 3 0 0 79 14 696
2017 Casual 44 34 8 5 8 0 0 79 13 45
2017 Student 67 26 3 4 0 0 0 93 4 476
2014 Indeterminate (permanent) 39 35 7 12 7 0 0 74 19 1994
2014 Seasonal 35 37 8 14 4 0 1 74 19 722
2014 Term 51 33 4 9 3 0 0 83 13 299
2014 Casual 56 30 8 7 0 0 0 86 7 21
2014 Student 63 21 4 9 3 0 0 84 12 267
2011 Indeterminate (permanent) 40 35 7 10 7 0 1 76 17 2572
2011 Seasonal 32 38 10 10 8 1 1 71 18 601
2011 Term 39 38 6 13 4 0 1 78 17 627

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 40 12 18 9 0 0 61 27 2172
2017 Seasonal 23 40 10 19 7 0 0 63 26 682
2017 Term 26 42 13 13 7 0 0 68 20 697
2017 Casual 29 35 11 17 7 0 0 65 24 45
2017 Student 52 35 7 5 1 0 0 87 6 476
2014 Indeterminate (permanent) 18 40 14 19 9 0 0 58 28 1993
2014 Seasonal 20 40 10 21 8 0 0 60 29 722
2014 Term 26 40 12 16 6 0 0 66 22 300
2014 Casual 34 27 20 8 8 0 4 64 16 21
2014 Student 38 41 4 15 2 0 0 79 17 268
2011 Indeterminate (permanent) 24 40 14 15 7 0 0 65 21 2569
2011 Seasonal 24 38 11 18 8 0 1 63 26 602
2011 Term 27 39 13 13 7 0 1 67 20 624

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 36 8 5 2 0 0 86 6 2169
2017 Seasonal 50 32 9 6 4 0 0 82 10 683
2017 Term 54 31 7 5 2 0 0 86 7 696
2017 Casual 51 29 15 5 0 0 0 80 5 45
2017 Student 50 37 7 4 1 0 0 87 5 476
2014 Indeterminate (permanent) 50 36 7 5 2 0 0 86 7 1993
2014 Seasonal 51 33 7 4 3 0 0 85 8 721
2014 Term 54 31 9 5 1 0 0 85 6 300
2014 Casual 61 35 0 4 0 0 0 96 4 21
2014 Student 45 44 7 2 3 0 0 89 5 268
2011 Indeterminate (permanent) 52 34 8 5 2 0 0 85 7 2571
2011 Seasonal 47 34 8 7 4 1 0 81 11 602
2011 Term 55 32 8 4 2 0 0 86 5 626

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 35 6 5 1 0 0 88 6 2169
2017 Seasonal 51 34 5 6 3 0 0 86 9 682
2017 Term 58 30 4 4 3 0 0 89 7 697
2017 Casual 51 29 16 4 0 0 0 80 4 45
2017 Student 56 36 6 2 1 0 0 92 2 474
2014 Indeterminate (permanent) 53 35 6 5 2 0 0 88 6 1993
2014 Seasonal 54 32 5 5 3 0 0 87 8 722
2014 Term 57 29 8 5 1 0 0 86 6 300
2014 Casual 61 35 0 4 0 0 0 96 4 21
2014 Student 53 33 11 3 0 0 0 86 3 268
2011 Indeterminate (permanent) 54 36 5 3 2 0 0 90 5 2571
2011 Seasonal 50 33 8 5 3 0 0 84 8 604
2011 Term 53 35 6 4 2 0 0 87 6 624

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 38 8 7 2 0 0 83 9 2164
2017 Seasonal 37 42 7 9 5 0 0 79 14 679
2017 Term 51 34 5 8 2 0 0 84 10 695
2017 Casual 58 19 5 7 7 2 2 79 15 45
2017 Student 68 27 2 1 0 0 0 96 2 475
2014 Indeterminate (permanent) 43 40 7 7 3 0 0 83 10 1995
2014 Seasonal 39 40 8 10 3 0 0 79 13 721
2014 Term 50 36 6 7 2 0 0 86 8 300
2014 Casual 46 38 8 4 0 0 4 88 4 21
2014 Student 59 34 4 3 0 0 0 93 4 268

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 35 11 10 7 0 0 72 17 2167
2017 Seasonal 35 33 12 12 7 0 0 69 19 682
2017 Term 48 30 10 7 4 1 1 79 10 697
2017 Casual 45 27 15 7 2 0 4 75 9 45
2017 Student 54 29 9 4 1 1 1 85 6 475
2014 Indeterminate (permanent) 36 35 12 10 5 0 1 72 16 1995
2014 Seasonal 37 34 12 10 6 1 1 72 16 722
2014 Term 45 27 11 12 4 1 1 73 16 299
2014 Casual 43 35 12 4 3 0 4 81 7 21
2014 Student 44 27 14 7 0 0 7 76 8 268
2011 Indeterminate (permanent) 36 37 10 9 7 0 1 74 16 2571
2011 Seasonal 35 35 11 10 8 0 0 71 18 604
2011 Term 39 38 11 9 2 1 0 78 11 627

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 29 10 13 12 1 3 64 25 2169
2017 Seasonal 38 26 11 11 10 1 3 67 22 681
2017 Term 41 28 9 10 6 2 4 73 17 697
2017 Casual 27 19 14 7 6 2 26 64 17 45
2017 Student 34 21 13 8 6 3 15 67 18 475
2014 Indeterminate (permanent) 33 28 8 14 11 1 4 64 27 1995
2014 Seasonal 37 30 7 13 10 1 2 69 23 722
2014 Term 39 24 13 9 8 3 4 68 18 300
2014 Casual 42 19 22 8 4 5 0 64 13 21
2014 Student 38 28 8 11 4 1 11 75 17 268
2011 Indeterminate (permanent) 33 26 8 14 14 1 4 63 29 2573
2011 Seasonal 35 25 8 12 15 0 5 64 28 600
2011 Term 37 27 10 12 8 1 4 68 21 626

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 45 9 6 3 0 0 82 9 2171
2017 Seasonal 39 42 8 7 4 0 0 81 11 683
2017 Term 43 41 6 6 3 0 0 84 9 695
2017 Casual 47 43 6 2 2 0 0 91 4 45
2017 Student 53 38 6 3 1 0 0 90 4 476
2014 Indeterminate (permanent) 35 46 9 7 3 0 0 81 10 1995
2014 Seasonal 41 42 6 7 4 0 0 83 11 721
2014 Term 47 37 10 5 1 0 0 85 6 299
2014 Casual 57 39 0 4 0 0 0 96 4 21
2014 Student 46 42 9 1 1 0 0 88 2 268
2011 Indeterminate (permanent) 40 40 9 8 3 0 0 81 11 2572
2011 Seasonal 48 33 8 7 4 0 0 81 11 601
2011 Term 48 38 8 5 1 0 0 85 6 626

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 38 14 14 9 0 0 62 24 2170
2017 Seasonal 22 37 14 16 9 1 0 60 26 682
2017 Term 33 37 13 10 6 0 0 70 16 694
2017 Casual 34 40 11 4 11 0 0 74 15 45
2017 Student 53 32 9 5 2 0 0 84 7 476
2014 Indeterminate (permanent) 22 39 15 15 8 0 0 61 24 1994
2014 Seasonal 23 35 14 19 8 0 0 59 28 721
2014 Term 31 39 12 12 7 0 0 69 19 300
2014 Casual 46 32 8 11 3 0 0 78 14 21
2014 Student 45 35 6 11 3 0 0 81 14 268
2011 Indeterminate (permanent) 21 37 15 16 11 0 0 58 28 2572
2011 Seasonal 23 36 13 15 12 1 0 60 27 602
2011 Term 29 42 12 12 5 0 0 71 18 627

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 43 12 13 7 0 0 68 20 2168
2017 Seasonal 27 44 13 12 4 0 0 70 16 681
2017 Term 33 41 10 11 4 0 0 75 15 696
2017 Casual 37 38 13 11 2 0 0 75 13 45
2017 Student 44 42 7 6 2 0 0 85 8 476

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 40 10 6 3 0 0 81 9 2171
2017 Seasonal 36 42 12 6 3 1 0 78 9 681
2017 Term 47 37 8 5 3 0 0 84 8 694
2017 Casual 44 39 2 11 4 0 0 83 15 43
2017 Student 56 34 5 3 2 0 0 90 5 474
2014 Indeterminate (permanent) 41 40 11 6 2 1 0 81 8 1990
2014 Seasonal 41 40 9 6 3 1 0 81 10 722
2014 Term 49 35 10 3 1 1 0 85 5 298
2014 Casual 36 46 15 0 3 0 0 82 3 21
2014 Student 46 32 11 7 0 3 0 81 8 268
2011 Indeterminate (permanent) 40 40 10 6 3 1 0 81 9 2568
2011 Seasonal 40 36 10 7 5 2 0 77 13 601
2011 Term 42 39 12 5 2 1 0 82 7 627

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 38 13 12 8 0 0 67 20 2167
2017 Seasonal 24 36 16 14 9 1 0 61 23 683
2017 Term 35 37 13 8 7 0 0 72 15 694
2017 Casual 44 36 5 5 9 0 0 80 14 45
2017 Student 52 34 9 4 1 0 0 86 5 476

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 33 7 3 1 0 0 90 4 2172
2017 Seasonal 58 32 6 3 1 0 0 90 4 678
2017 Term 59 31 6 3 2 0 0 90 4 694
2017 Casual 63 28 7 2 0 0 0 91 2 45
2017 Student 60 31 7 1 0 0 0 91 1 473
2014 Indeterminate (permanent) 65 28 5 2 0 0 0 93 2 1993
2014 Seasonal 69 24 4 1 1 0 0 93 2 722
2014 Term 74 19 5 1 0 0 0 93 1 299
2014 Casual 70 27 4 0 0 0 0 96 0 21
2014 Student 59 35 6 0 0 0 0 93 1 267
2011 Indeterminate (permanent) 65 27 6 2 1 0 0 92 3 2572
2011 Seasonal 68 21 7 2 2 0 0 90 3 604
2011 Term 70 25 3 1 1 0 0 95 2 625

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 43 9 12 5 0 0 73 18 2172
2017 Seasonal 21 41 10 17 10 0 0 63 27 678
2017 Term 31 41 11 11 6 0 0 72 17 694
2017 Casual 30 41 14 6 7 0 2 72 13 44
2017 Student 41 39 10 7 2 0 1 80 9 472
2014 Indeterminate (permanent) 22 43 12 15 8 0 0 66 22 1994
2014 Seasonal 20 44 12 14 10 0 0 64 23 720
2014 Term 26 46 12 11 5 0 0 72 17 300
2014 Casual 42 23 27 0 8 0 0 65 8 21
2014 Student 29 43 14 4 8 2 0 74 13 267
2011 Indeterminate (permanent) 30 41 10 12 8 0 0 71 20 2572
2011 Seasonal 24 38 11 14 12 0 0 62 27 604
2011 Term 31 41 10 11 6 1 0 73 17 625

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 36 13 10 5 0 0 71 16 2170
2017 Seasonal 27 40 12 12 8 0 0 67 20 677
2017 Term 39 36 13 8 4 0 0 75 12 694
2017 Casual 47 16 21 9 7 0 0 63 16 45
2017 Student 53 32 9 5 1 0 0 85 6 473
2014 Indeterminate (permanent) 31 39 12 12 6 0 0 70 18 1993
2014 Seasonal 30 38 14 13 6 0 0 68 18 721
2014 Term 36 36 14 10 5 0 0 72 14 300
2014 Casual 41 36 15 8 0 0 0 77 8 21
2014 Student 41 39 11 8 1 0 0 80 10 268

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 40 13 12 5 0 0 70 17 2171
2017 Seasonal 27 41 15 11 6 0 0 69 16 677
2017 Term 38 39 12 7 3 0 0 77 11 693
2017 Casual 31 49 14 4 2 0 0 80 5 45
2017 Student 53 36 6 3 1 1 0 90 4 473
2014 Indeterminate (permanent) 27 40 15 12 5 0 0 68 17 1995
2014 Seasonal 29 41 14 10 5 0 0 71 15 721
2014 Term 43 40 8 7 3 0 0 83 10 300
2014 Casual 46 39 4 3 8 0 0 86 11 21
2014 Student 40 42 15 2 0 0 2 83 2 267
2011 Indeterminate (permanent) 31 41 13 10 5 0 0 72 15 2570
2011 Seasonal 33 38 14 9 5 1 0 72 14 602
2011 Term 42 39 9 7 3 0 0 81 9 625

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 40 8 5 2 0 0 84 7 2169
2017 Seasonal 50 36 8 5 2 0 0 86 6 676
2017 Term 54 34 5 5 2 0 0 88 7 691
2017 Casual 47 44 4 4 2 0 0 91 5 45
2017 Student 64 28 5 2 1 0 0 92 4 473
2014 Indeterminate (permanent) 46 39 10 4 1 0 0 85 6 1995
2014 Seasonal 54 34 7 3 1 0 0 89 5 722
2014 Term 59 33 5 3 1 0 0 92 4 298
2014 Casual 57 35 8 0 0 0 0 92 0 21
2014 Student 54 34 9 3 0 0 0 88 3 268
2011 Indeterminate (permanent) 47 40 8 4 2 0 0 86 6 2573
2011 Seasonal 53 34 5 5 2 0 0 88 7 604
2011 Term 61 31 5 2 1 0 0 92 3 627

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 35 23 12 8 0 1 58 19 2172
2017 Seasonal 39 35 16 5 2 0 2 76 7 683
2017 Term 47 33 12 5 2 0 1 82 6 696
2017 Casual 60 29 9 2 0 0 0 89 2 45
2017 Student 64 30 5 1 0 0 0 94 1 476
2014 Indeterminate (permanent) 23 33 23 13 7 0 0 57 20 1994
2014 Seasonal 36 33 20 7 2 0 2 70 9 721
2014 Term 44 33 15 5 2 0 0 77 7 300
2014 Casual 62 31 4 0 3 0 0 93 3 21
2014 Student 63 25 8 2 2 0 0 88 4 268
2011 Indeterminate (permanent) 23 32 23 13 8 0 1 56 21 2567
2011 Seasonal 40 33 17 6 3 0 1 74 9 603
2011 Term 42 31 17 6 2 0 1 75 8 627

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 28 38 15 5 0 2 21 40 2162
2017 Seasonal 7 23 37 18 9 1 4 29 32 677
2017 Term 5 17 34 22 16 1 5 40 24 692
2017 Casual 13 15 28 26 17 0 2 43 28 45
2017 Student 3 11 30 25 24 2 4 53 15 474
2014 Indeterminate (permanent) 12 32 36 13 4 1 2 18 46 1992
2014 Seasonal 8 28 34 19 9 0 2 29 37 716
2014 Term 4 20 32 27 16 1 0 43 24 298
2014 Casual 0 14 30 21 24 0 11 50 16 21
2014 Student 10 15 32 28 10 4 1 40 26 266
2011 Indeterminate (permanent) 13 32 36 13 4 1 1 17 46 2562
2011 Seasonal 10 30 31 15 9 1 3 26 42 599
2011 Term 8 18 38 23 9 2 3 33 27 623

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 22 31 21 11 1 2 34 33 2157
2017 Seasonal 10 20 31 18 14 3 4 35 32 673
2017 Term 9 16 24 20 21 5 5 46 27 693
2017 Casual 5 9 19 32 23 6 6 62 16 45
2017 Student 2 8 18 22 41 5 5 70 11 473
2014 Indeterminate (permanent) 12 27 33 15 8 2 2 25 41 1990
2014 Seasonal 15 25 26 18 12 1 2 31 42 716
2014 Term 9 17 24 22 21 6 1 46 28 299
2014 Casual 8 14 20 21 18 8 11 49 27 21
2014 Student 7 6 28 27 24 4 3 55 14 267
2011 Indeterminate (permanent) 14 24 29 20 9 1 3 30 39 2558
2011 Seasonal 14 24 26 16 12 2 4 31 41 597
2011 Term 14 19 26 18 15 4 3 36 35 621

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 29 31 14 6 1 2 20 48 2161
2017 Seasonal 16 23 29 14 9 3 6 26 43 673
2017 Term 13 21 29 15 12 4 6 31 38 692
2017 Casual 7 11 45 11 12 4 10 27 21 44
2017 Student 6 16 19 19 27 6 6 53 25 475
2014 Indeterminate (permanent) 22 29 29 12 5 1 1 18 52 1991
2014 Seasonal 15 27 29 16 8 3 3 25 45 717
2014 Term 11 19 32 16 13 7 2 32 33 298
2014 Casual 4 22 27 20 16 0 11 41 29 21
2014 Student 13 17 25 19 15 3 9 38 34 266
2011 Indeterminate (permanent) 18 28 31 15 5 1 3 20 48 2561
2011 Seasonal 19 26 26 12 8 3 5 22 50 597
2011 Term 16 23 29 16 9 4 3 27 42 622

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 15 35 28 11 1 3 40 23 2147
2017 Seasonal 4 8 25 34 21 1 8 60 13 673
2017 Term 2 5 22 32 27 3 8 67 9 687
2017 Casual 0 2 23 38 28 2 8 73 2 45
2017 Student 1 3 8 28 49 2 9 87 4 474
2014 Indeterminate (permanent) 7 17 37 27 9 1 2 37 25 1983
2014 Seasonal 4 10 27 33 20 1 5 57 14 717
2014 Term 3 7 23 35 24 3 5 65 11 297
2014 Casual 3 0 27 25 35 0 11 67 3 21
2014 Student 2 3 10 29 50 1 5 85 5 267
2011 Indeterminate (permanent) 8 18 38 25 8 0 2 34 27 2551
2011 Seasonal 7 13 28 26 18 2 7 48 22 593
2011 Term 5 7 26 31 22 2 7 59 13 621

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 26 28 15 8 1 2 24 47 2162
2017 Seasonal 15 23 27 18 13 1 4 32 40 674
2017 Term 8 13 24 26 20 3 7 51 23 690
2017 Casual 4 7 24 23 30 0 12 61 12 45
2017 Student 2 5 17 23 41 5 7 73 8 474
2014 Indeterminate (permanent) 28 31 25 8 5 1 2 13 61 1993
2014 Seasonal 21 26 27 13 10 0 2 24 48 720
2014 Term 12 22 25 17 19 2 2 38 36 298
2014 Casual 3 15 8 28 31 4 11 69 21 21
2014 Student 13 9 19 21 29 3 6 55 24 267
2011 Indeterminate (permanent) 29 31 24 10 4 1 2 14 62 2559
2011 Seasonal 25 27 24 10 9 1 3 20 54 599
2011 Term 17 21 24 20 11 3 5 34 40 624

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 20 30 22 12 1 3 35 34 2166
2017 Seasonal 10 15 27 21 16 3 7 42 28 673
2017 Term 7 14 21 24 20 6 8 51 24 691
2017 Casual 4 9 19 22 39 0 7 66 14 45
2017 Student 2 5 10 16 45 10 11 78 9 472
2014 Indeterminate (permanent) 11 23 31 20 10 2 4 32 36 1992
2014 Seasonal 12 18 25 24 15 2 4 41 33 715
2014 Term 8 16 22 23 22 7 3 49 27 299
2014 Casual 11 5 20 19 26 8 11 56 19 21
2014 Student 3 10 16 23 31 7 10 66 15 266
2011 Indeterminate (permanent) 8 18 28 27 14 1 5 43 27 2557
2011 Seasonal 6 19 26 22 17 3 6 44 28 597
2011 Term 10 12 23 22 19 5 8 48 26 622

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 27 32 13 6 2 4 20 46 2163
2017 Seasonal 11 20 30 14 12 5 8 30 35 679
2017 Term 9 18 28 18 15 4 7 37 31 693
2017 Casual 0 15 34 12 17 11 11 37 19 45
2017 Student 5 9 22 16 35 7 8 59 16 471
2014 Indeterminate (permanent) 19 27 33 12 5 2 3 18 48 1993
2014 Seasonal 13 22 33 13 11 3 4 27 38 716
2014 Term 10 17 29 18 16 5 4 38 30 299
2014 Casual 0 23 22 28 15 0 11 49 26 21
2014 Student 6 16 24 18 25 6 6 48 24 266
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 14 6 3 3 0 4 87 7 2170
2017 Seasonal 71 13 4 3 3 0 6 90 6 682
2017 Term 71 10 4 2 3 1 9 90 5 697
2017 Casual 68 15 6 2 4 0 6 88 6 45
2017 Student 76 9 3 2 1 1 7 93 4 476
2014 Indeterminate (permanent) 72 12 5 4 2 0 4 88 6 1998
2014 Seasonal 74 10 4 3 3 0 6 89 6 722
2014 Term 80 6 4 1 3 1 5 91 5 301
2014 Casual 77 8 4 8 0 0 3 87 9 21
2014 Student 66 16 4 4 1 2 7 91 5 268
2011 Indeterminate (permanent) 71 13 6 3 3 0 4 87 6 2571
2011 Seasonal 69 11 6 3 5 0 6 85 9 603
2011 Term 73 12 4 2 3 1 5 91 5 627

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 34 16 14 11 4 2 56 27 2168
2017 Seasonal 17 31 17 17 13 3 2 51 31 682
2017 Term 24 29 16 13 9 5 4 58 25 696
2017 Casual 47 21 12 8 2 4 6 76 10 45
2017 Student 34 31 13 8 3 5 6 73 13 476
2014 Indeterminate (permanent) 24 35 15 13 7 3 3 62 22 1997
2014 Seasonal 23 35 15 15 8 3 1 61 24 723
2014 Term 31 31 13 10 6 5 4 68 18 302
2014 Casual 22 36 23 4 0 5 11 68 5 21
2014 Student 36 23 16 8 5 3 9 67 15 268

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 34 10 11 9 0 0 70 20 2166
2017 Seasonal 30 33 10 14 12 0 0 64 26 681
2017 Term 39 34 10 11 6 1 0 73 17 696
2017 Casual 47 32 5 11 2 0 2 82 13 45
2017 Student 54 28 7 7 3 0 0 83 10 476
2014 Indeterminate (permanent) 37 34 10 10 8 1 0 72 18 1996
2014 Seasonal 35 32 9 14 9 0 1 68 23 723
2014 Term 43 33 9 8 7 1 1 76 15 302
2014 Casual 54 26 16 4 0 0 0 80 4 21
2014 Student 45 24 10 17 4 0 0 69 21 268

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 39 12 16 8 0 0 65 23 2171
2017 Seasonal 24 38 13 15 9 0 0 62 24 682
2017 Term 35 37 8 13 7 1 0 72 20 697
2017 Casual 44 31 6 10 5 2 2 78 16 45
2017 Student 49 33 5 9 2 1 1 83 12 476
2014 Indeterminate (permanent) 26 42 11 15 5 1 0 68 21 1995
2014 Seasonal 27 38 11 16 7 1 0 65 24 722
2014 Term 29 39 11 14 5 1 1 69 20 302
2014 Casual 63 26 8 0 3 0 0 89 3 21
2014 Student 38 34 6 12 7 2 0 74 20 268
2011 Indeterminate (permanent) 26 38 11 16 8 0 1 65 24 2572
2011 Seasonal 23 36 12 18 10 1 0 60 28 602
2011 Term 32 31 12 17 7 2 1 64 24 627

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 33 13 13 9 4 0 62 24 2172
2017 Seasonal 17 29 14 18 14 8 1 50 35 682
2017 Term 28 31 11 13 7 10 0 65 22 697
2017 Casual 37 22 6 7 9 18 2 73 20 44
2017 Student 43 24 6 6 1 16 4 84 8 476
2014 Indeterminate (permanent) 28 32 13 14 8 3 1 63 23 1997
2014 Seasonal 24 29 13 20 11 2 0 54 32 723
2014 Term 29 32 10 16 6 7 0 65 24 302
2014 Casual 58 19 5 4 3 11 0 87 8 21
2014 Student 35 28 6 9 7 13 2 74 18 269
2011 Indeterminate (permanent) 29 29 13 15 10 3 1 61 26 2570
2011 Seasonal 18 26 15 19 17 5 0 46 38 603
2011 Term 29 27 14 13 11 5 1 60 25 626

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 23 18 22 16 10 2 36 43 2171
2017 Seasonal 9 19 18 25 19 9 1 31 49 681
2017 Term 8 24 17 20 13 16 2 40 40 696
2017 Casual 13 16 16 13 9 29 4 43 33 44
2017 Student 21 23 14 14 7 17 4 56 26 475
2014 Indeterminate (permanent) 9 24 20 23 14 8 2 37 41 1997
2014 Seasonal 11 25 17 22 17 7 1 39 43 723
2014 Term 14 23 16 19 13 12 2 43 37 301
2014 Casual 8 6 21 26 8 31 0 21 49 21
2014 Student 21 14 15 15 13 17 5 44 37 268

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 43 7 10 4 0 0 78 14 2169
2017 Seasonal 31 43 10 12 4 0 0 74 16 681
2017 Term 39 40 9 8 4 0 0 79 12 697
2017 Casual 64 23 11 2 0 0 0 87 2 44
2017 Student 56 34 4 4 2 0 0 90 6 475
2014 Indeterminate (permanent) 36 43 9 8 3 0 0 80 11 1996
2014 Seasonal 31 45 10 10 4 0 0 76 14 722
2014 Term 45 38 7 7 4 0 0 83 10 302
2014 Casual 51 37 11 0 0 0 0 89 0 21
2014 Student 45 40 10 4 0 0 0 85 4 269
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 35 12 11 8 0 0 69 20 2168
2017 Seasonal 31 34 12 11 10 1 1 67 21 681
2017 Term 37 37 9 9 6 1 1 75 15 697
2017 Casual 41 31 11 11 6 0 0 73 16 45
2017 Student 50 31 7 8 4 1 0 82 11 476
2014 Indeterminate (permanent) 33 35 13 11 7 1 0 69 17 1995
2014 Seasonal 35 35 12 11 7 1 0 70 17 721
2014 Term 43 33 11 6 6 1 0 77 12 302
2014 Casual 58 23 0 11 8 0 0 81 19 21
2014 Student 57 25 7 7 3 0 0 83 10 269
2011 Indeterminate (permanent) 30 37 14 11 8 0 0 67 19 2572
2011 Seasonal 32 38 12 9 9 0 0 70 18 603
2011 Term 39 34 10 10 6 0 0 73 16 626

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 31 11 7 6 1 0 75 14 2172
2017 Seasonal 42 32 11 7 7 1 1 75 14 682
2017 Term 51 30 8 5 4 1 0 83 9 695
2017 Casual 48 34 5 4 7 2 0 84 11 45
2017 Student 61 27 5 6 1 0 0 88 7 476
2014 Indeterminate (permanent) 43 32 11 8 5 1 0 76 13 1997
2014 Seasonal 44 32 10 9 4 1 0 76 13 721
2014 Term 54 28 8 4 4 1 0 83 9 301
2014 Casual 58 31 4 8 0 0 0 89 8 21
2014 Student 63 18 6 9 4 0 0 80 13 269
2011 Indeterminate (permanent) 38 32 12 9 7 1 0 72 16 2573
2011 Seasonal 39 30 11 9 8 2 0 71 18 603
2011 Term 50 26 11 9 3 1 0 76 13 627

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 34 10 11 7 0 0 73 18 2173
2017 Seasonal 39 34 9 10 7 0 0 73 18 682
2017 Term 48 30 9 7 5 0 1 79 12 696
2017 Casual 41 42 7 2 6 2 0 85 7 45
2017 Student 58 27 6 6 1 0 1 86 7 476
2014 Indeterminate (permanent) 39 34 10 10 6 1 0 74 16 1996
2014 Seasonal 39 34 10 10 6 0 0 74 16 719
2014 Term 47 32 9 6 5 0 0 80 11 302
2014 Casual 60 20 12 8 0 0 0 80 8 20
2014 Student 55 28 9 6 1 1 0 84 7 269
2011 Indeterminate (permanent) 34 35 10 12 8 1 0 69 20 2573
2011 Seasonal 36 34 10 11 8 1 0 71 19 601
2011 Term 45 30 8 11 6 1 0 75 17 626

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 80 10 3 2 2 0 3 93 4 2172
2017 Seasonal 77 11 4 2 2 0 3 92 4 681
2017 Term 81 10 3 1 2 1 3 94 3 697
2017 Casual 89 4 0 0 4 0 4 96 4 45
2017 Student 86 7 2 1 2 0 2 95 3 474
2014 Indeterminate (permanent) 78 10 3 1 2 0 4 93 4 1998
2014 Seasonal 78 10 3 2 3 0 4 92 5 720
2014 Term 84 7 2 2 3 0 2 93 5 302
2014 Casual 89 4 0 5 0 0 3 95 5 21
2014 Student 86 7 1 3 3 0 1 94 5 269
2011 Indeterminate (permanent) 79 9 5 2 2 0 4 91 4 2572
2011 Seasonal 77 8 3 2 5 0 5 89 7 603
2011 Term 80 8 4 2 2 1 4 92 3 626

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 26 8 6 5 2 4 80 11 2171
2017 Seasonal 38 27 10 5 6 2 11 75 13 680
2017 Term 50 22 6 5 4 3 9 83 10 697
2017 Casual 55 17 16 0 6 4 2 77 6 45
2017 Student 61 17 3 4 3 3 10 89 8 472
2014 Indeterminate (permanent) 47 26 10 5 4 3 6 79 10 1997
2014 Seasonal 43 29 11 4 3 2 7 80 8 723
2014 Term 55 17 7 5 4 5 8 82 11 301
2014 Casual 58 31 0 0 0 0 11 100 0 21
2014 Student 60 18 4 1 5 1 11 88 7 269
2011 Indeterminate (permanent) 44 28 10 7 6 2 3 76 14 2571
2011 Seasonal 38 28 10 7 9 2 6 72 17 603
2011 Term 43 28 9 6 4 2 8 79 11 626

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 29 8 6 6 0 0 80 12 2172
2017 Seasonal 48 28 9 7 7 1 0 77 14 678
2017 Term 57 27 7 4 4 1 1 85 8 697
2017 Casual 66 25 4 0 6 0 0 91 6 45
2017 Student 67 21 4 4 3 0 0 89 7 473

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 27 10 5 4 1 0 81 9 2172
2017 Seasonal 52 27 11 3 6 2 0 80 9 680
2017 Term 62 23 7 3 3 2 0 87 6 697
2017 Casual 62 27 5 0 6 0 0 89 6 45
2017 Student 72 19 4 3 2 1 0 91 5 475

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 29 10 9 7 0 0 74 15 2174
2017 Seasonal 45 30 9 8 8 0 0 75 16 678
2017 Term 53 26 8 6 6 0 0 80 12 697
2017 Casual 51 40 4 0 6 0 0 91 6 45
2017 Student 64 20 7 5 3 0 0 84 9 474
2014 Indeterminate (permanent) 43 33 11 7 6 0 0 76 13 1995
2014 Seasonal 43 33 10 9 5 0 0 77 14 723
2014 Term 54 26 6 7 7 0 0 80 14 302
2014 Casual 73 11 5 4 8 0 0 84 11 21
2014 Student 60 22 12 3 3 0 0 82 6 267
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 36 17 12 6 2 5 63 19 902
2017 Seasonal 17 37 17 18 8 0 2 56 27 149
2017 Term 23 36 14 7 8 5 6 67 17 105
2014 Indeterminate (permanent) 24 39 15 11 5 3 4 67 16 816
2014 Seasonal 17 44 11 16 5 5 2 65 23 180
2014 Term 34 24 12 6 14 5 5 64 22 50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 35 15 12 7 5 0 64 20 2170
2017 Seasonal 25 32 15 13 8 6 1 61 22 683
2017 Term 36 30 12 7 5 9 1 73 13 696
2017 Casual 48 22 16 4 0 10 0 78 4 45
2017 Student 57 25 5 3 1 8 1 89 5 475
2014 Indeterminate (permanent) 24 36 17 12 7 5 0 63 20 1997
2014 Seasonal 27 30 15 13 10 5 0 60 25 719
2014 Term 35 32 11 9 4 8 0 74 14 300
2014 Casual 36 20 11 22 0 4 7 63 25 21
2014 Student 44 34 6 7 4 2 2 82 12 268
2011 Indeterminate (permanent) 18 30 20 15 11 5 0 51 27 2569
2011 Seasonal 16 25 19 17 16 8 0 44 35 602
2011 Term 30 31 14 13 7 4 1 64 21 625

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 37 15 18 9 1 0 58 27 2172
2017 Seasonal 23 31 16 15 11 3 1 55 28 681
2017 Term 33 31 15 9 7 4 1 67 17 695
2017 Casual 41 26 13 5 4 11 0 75 10 45
2017 Student 55 27 7 6 2 3 1 85 8 473
2014 Indeterminate (permanent) 21 34 17 16 10 2 0 55 27 1993
2014 Seasonal 23 26 17 17 14 2 0 50 32 721
2014 Term 32 30 17 11 6 3 0 65 17 300
2014 Casual 39 25 3 15 11 0 7 69 28 21
2014 Student 40 31 15 2 7 5 0 75 9 268
2011 Indeterminate (permanent) 17 29 19 17 16 1 0 48 34 2567
2011 Seasonal 18 24 17 18 21 2 0 43 40 603
2011 Term 28 27 16 15 12 2 0 56 28 625

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 31 20 20 11 4 0 46 32 2170
2017 Seasonal 15 29 19 19 13 5 1 47 33 682
2017 Term 22 31 17 13 10 7 1 57 25 695
2017 Casual 26 28 19 9 4 14 0 63 15 44
2017 Student 41 29 10 7 3 9 1 78 11 473
2014 Indeterminate (permanent) 12 34 18 21 12 4 0 47 34 1996
2014 Seasonal 15 27 17 23 15 3 0 43 39 719
2014 Term 21 34 14 16 6 8 0 60 25 299
2014 Casual 37 29 11 4 11 0 8 72 16 20
2014 Student 22 40 14 9 5 7 2 69 16 267
2011 Indeterminate (permanent) 7 31 19 23 16 3 0 39 41 2568
2011 Seasonal 11 23 19 20 21 6 0 36 44 601
2011 Term 13 30 18 21 14 4 0 44 37 626

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 28 18 17 14 5 0 48 33 2173
2017 Seasonal 17 28 16 13 16 8 1 49 33 682
2017 Term 28 26 14 11 12 8 0 59 25 697
2017 Casual 37 22 12 9 5 14 0 69 16 45
2017 Student 44 27 8 7 4 9 1 79 12 473
2014 Indeterminate (permanent) 15 28 19 17 15 7 0 46 34 1994
2014 Seasonal 17 21 19 19 18 6 0 41 39 719
2014 Term 24 31 15 13 8 9 0 60 24 299
2014 Casual 37 29 15 4 3 4 8 75 8 20
2014 Student 27 33 12 13 8 7 0 65 22 267
2011 Indeterminate (permanent) 13 28 18 18 15 7 0 45 36 2568
2011 Seasonal 13 23 17 15 23 9 0 40 42 602
2011 Term 18 24 22 13 14 9 0 46 30 626

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 33 17 20 14 3 0 48 35 2175
2017 Seasonal 14 33 16 18 15 3 0 49 34 683
2017 Term 21 33 13 18 10 5 1 58 29 694
2017 Casual 34 17 14 16 7 13 0 57 27 45
2017 Student 41 30 9 10 4 6 1 76 15 473
2014 Indeterminate (permanent) 13 32 18 22 13 2 0 46 36 1996
2014 Seasonal 15 27 17 22 17 2 0 43 40 719
2014 Term 22 36 15 13 9 4 0 61 24 298
2014 Casual 20 34 12 20 7 0 8 58 29 20
2014 Student 22 41 10 17 4 6 0 67 22 267
2011 Indeterminate (permanent) 9 33 17 23 16 2 0 43 40 2567
2011 Seasonal 12 28 14 21 21 3 0 42 43 600
2011 Term 17 32 17 21 11 2 0 50 33 625
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 43 16 10 5 0 0 70 14 2169
2017 Seasonal 27 39 15 11 6 2 0 68 17 681
2017 Term 33 40 13 9 3 1 0 74 13 697
2017 Casual 45 41 9 5 0 0 0 86 5 45
2017 Student 53 36 7 3 0 0 0 90 3 474
2014 Indeterminate (permanent) 26 43 15 10 5 1 0 70 14 1996
2014 Seasonal 25 37 17 14 6 1 0 63 20 717
2014 Term 31 47 12 5 2 2 0 80 8 298
2014 Casual 37 40 8 4 3 8 0 84 8 20
2014 Student 39 39 10 9 1 3 0 80 10 268
2011 Indeterminate (permanent) 32 39 13 10 5 1 0 71 15 2572
2011 Seasonal 24 43 14 10 8 1 0 67 18 604
2011 Term 33 39 13 10 3 2 0 73 14 627

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 42 10 4 1 1 0 84 6 2167
2017 Seasonal 35 44 11 5 3 2 0 81 8 679
2017 Term 42 40 9 5 0 2 1 84 6 696
2017 Casual 54 35 2 0 0 9 0 98 0 45
2017 Student 55 35 4 3 0 2 1 93 3 472
2014 Indeterminate (permanent) 41 42 9 5 2 2 0 85 6 1996
2014 Seasonal 35 45 9 7 2 2 0 82 9 719
2014 Term 47 39 9 5 0 1 0 86 5 299
2014 Casual 38 49 0 12 0 0 0 88 12 19
2014 Student 43 35 16 2 0 3 0 81 2 267
2011 Indeterminate (permanent) 39 41 10 6 2 2 0 81 8 2573
2011 Seasonal 31 43 12 8 3 2 0 76 12 603
2011 Term 39 37 9 8 4 2 1 79 12 625

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 36 12 10 6 3 1 72 16 2168
2017 Seasonal 27 36 12 11 9 5 1 67 21 679
2017 Term 36 31 12 10 4 5 2 72 16 696
2017 Casual 35 22 25 10 0 6 3 62 10 44
2017 Student 43 32 11 6 2 4 2 80 9 474
2014 Indeterminate (permanent) 36 38 9 8 5 3 0 76 14 1994
2014 Seasonal 30 36 14 11 4 4 1 69 17 719
2014 Term 32 36 13 9 4 4 1 72 14 299
2014 Casual 37 37 9 12 0 0 4 78 13 19
2014 Student 31 41 8 7 5 3 4 78 13 267
2011 Indeterminate (permanent) 35 35 12 9 6 3 1 72 16 2572
2011 Seasonal 29 34 14 12 6 4 1 66 20 601
2011 Term 35 37 10 8 5 4 1 76 14 626

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 35 20 14 8 3 1 57 23 2170
2017 Seasonal 18 31 20 14 10 5 2 53 26 679
2017 Term 22 34 19 12 6 6 1 60 19 693
2017 Casual 24 17 19 4 9 19 8 57 17 45
2017 Student 32 30 14 12 3 6 2 68 17 474
2014 Indeterminate (permanent) 18 34 23 13 7 4 1 55 21 1995
2014 Seasonal 14 31 25 17 7 4 1 48 26 719
2014 Term 18 29 24 15 6 6 1 51 23 298
2014 Casual 30 26 19 21 0 4 0 58 22 19
2014 Student 17 29 24 17 5 7 1 50 24 268
2011 Indeterminate (permanent) 15 35 23 13 8 5 1 53 22 2566
2011 Seasonal 14 35 24 13 10 4 1 51 24 602
2011 Term 16 31 26 12 7 7 2 51 20 626

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 25 18 18 15 7 2 44 36 2170
2017 Seasonal 16 26 14 17 18 8 0 46 39 679
2017 Term 24 24 17 11 11 11 3 55 25 696
2017 Casual 26 19 9 9 4 25 8 68 19 45
2017 Student 37 25 9 10 4 10 5 73 16 473
2014 Indeterminate (permanent) 15 27 16 18 15 7 2 46 36 1995
2014 Seasonal 18 25 16 17 19 5 0 45 38 718
2014 Term 23 24 16 17 9 10 1 53 29 300
2014 Casual 38 13 21 16 0 8 4 58 18 19
2014 Student 24 30 18 9 6 9 5 62 17 268
2011 Indeterminate (permanent) 15 27 16 17 16 7 2 46 36 2565
2011 Seasonal 15 24 17 16 23 5 0 41 41 602
2011 Term 19 22 15 17 15 10 3 47 36 626

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 20 7 4 2 1 5 86 7 2173
2017 Seasonal 60 15 8 2 2 2 11 86 5 682
2017 Term 62 10 6 1 1 4 15 89 3 696
2017 Casual 64 15 6 2 4 0 9 88 6 45
2017 Student 62 12 4 1 0 5 16 93 2 475
2014 Indeterminate (permanent) 62 17 8 4 2 1 6 85 6 1997
2014 Seasonal 61 13 8 3 2 3 11 84 6 720
2014 Term 65 11 5 1 2 5 12 91 3 299
2014 Casual 73 16 0 0 0 4 7 100 0 20
2014 Student 61 10 7 1 1 6 14 89 1 267

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 19 7 2 1 2 3 89 4 2172
2017 Seasonal 66 15 8 3 2 2 3 86 6 678
2017 Term 69 14 4 2 2 5 3 91 5 696
2017 Casual 58 13 9 0 4 11 5 85 4 45
2017 Student 77 11 3 1 1 3 4 94 3 473
2014 Indeterminate (permanent) 64 19 6 3 1 3 4 89 4 1995
2014 Seasonal 64 14 7 2 3 6 5 87 6 718
2014 Term 67 16 5 3 2 4 3 89 5 301
2014 Casual 72 4 4 5 0 8 7 90 6 20
2014 Student 67 11 3 1 5 7 5 90 7 268
2011 Indeterminate (permanent) 67 17 8 2 1 2 3 88 3 2566
2011 Seasonal 61 17 8 3 4 3 4 84 7 604
2011 Term 70 14 7 2 2 3 3 89 4 624

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 35 17 18 10 3 0 53 29 2174
2017 Seasonal 15 32 17 17 14 3 1 49 33 682
2017 Term 24 35 18 12 6 5 1 63 19 696
2017 Casual 22 34 6 12 7 19 0 69 24 45
2017 Student 48 27 10 5 1 7 2 83 6 473
2014 Indeterminate (permanent) 16 33 18 19 12 2 0 50 32 1997
2014 Seasonal 18 30 15 19 14 3 0 50 34 717
2014 Term 25 26 22 12 7 7 1 55 21 300
2014 Casual 20 33 19 12 3 12 0 61 17 20
2014 Student 34 31 7 6 3 12 8 81 10 268
2011 Indeterminate (permanent) 16 34 17 18 14 1 0 50 32 2571
2011 Seasonal 14 28 19 16 21 2 0 43 38 603
2011 Term 19 26 20 18 14 4 1 46 33 625

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 29 15 19 16 2 2 49 36 2169
2017 Seasonal 14 28 15 18 19 3 2 45 39 681
2017 Term 22 30 16 14 10 6 1 56 26 696
2017 Casual 25 34 4 9 11 9 8 71 24 45
2017 Student 33 24 12 9 3 7 11 71 15 475
2014 Indeterminate (permanent) 19 28 15 17 17 2 1 49 36 1995
2014 Seasonal 18 29 11 19 19 3 1 49 39 719
2014 Term 23 30 17 12 11 6 1 57 25 300
2014 Casual 25 23 0 16 3 25 8 72 28 20
2014 Student 22 24 8 9 7 5 25 66 22 268
2011 Indeterminate (permanent) 13 27 15 20 21 2 2 42 42 2571
2011 Seasonal 11 23 16 18 26 2 3 37 46 602
2011 Term 13 27 17 18 20 4 2 42 40 624

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 41 18 13 5 2 0 63 18 2173
2017 Seasonal 15 39 19 13 10 4 0 56 25 681
2017 Term 25 38 20 7 5 3 0 66 13 696
2017 Casual 27 32 17 6 7 11 0 66 15 45
2017 Student 38 35 14 6 2 4 1 76 9 476

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 38 16 5 2 4 1 76 8 2171
2017 Seasonal 31 35 17 6 5 5 1 70 11 681
2017 Term 40 33 15 4 3 5 1 77 7 696
2017 Casual 41 32 14 4 0 9 0 81 4 45
2017 Student 53 28 9 3 1 5 1 86 4 474
2014 Indeterminate (permanent) 36 39 14 5 2 4 0 79 7 1996
2014 Seasonal 33 36 15 7 2 6 1 74 10 719
2014 Term 46 29 13 4 1 7 0 80 6 299
2014 Casual 61 39 0 0 0 0 0 100 0 20
2014 Student 49 26 9 3 4 8 0 82 8 269

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 45 12 7 2 1 0 79 9 2172
2017 Seasonal 32 40 13 6 6 3 0 74 12 681
2017 Term 44 39 9 4 2 2 1 85 6 694
2017 Casual 45 35 10 4 0 7 0 86 4 45
2017 Student 62 27 5 3 1 2 0 91 4 473
2014 Indeterminate (permanent) 35 42 12 7 2 2 0 79 9 1996
2014 Seasonal 35 39 13 7 3 3 0 77 10 719
2014 Term 47 34 9 6 1 2 0 83 7 301
2014 Casual 57 23 12 0 0 8 0 87 0 20
2014 Student 52 35 5 7 0 1 0 88 7 267
2011 Indeterminate (permanent) 29 40 16 8 6 2 0 70 14 2567
2011 Seasonal 25 40 15 9 8 2 0 66 18 602
2011 Term 39 37 14 6 3 2 0 77 9 626

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 2171
2017 Seasonal 39 40 9 7 5 0 0 78 12 680
2017 Term 56 32 5 3 3 1 0 89 6 695
2017 Casual 59 30 2 9 0 0 0 90 9 45
2017 Student 73 21 4 1 0 1 0 95 1 476
2014 Indeterminate (permanent) 41 39 11 5 3 0 0 81 8 1995
2014 Seasonal 43 34 12 7 5 0 0 77 11 718
2014 Term 60 31 5 3 1 0 0 91 4 300
2014 Casual 77 20 0 0 3 0 0 97 3 20
2014 Student 66 24 9 0 0 0 0 91 1 265
2011 Indeterminate (permanent) 34 39 12 9 5 0 0 73 15 2566
2011 Seasonal 34 32 15 10 9 1 0 67 19 600
2011 Term 49 31 9 7 4 0 0 80 11 625

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 34 14 10 5 0 0 71 15 2169
2017 Seasonal 34 35 13 11 6 0 0 70 17 680
2017 Term 47 34 10 5 4 0 0 81 9 694
2017 Casual 61 19 13 5 2 0 0 80 7 45
2017 Student 69 21 7 3 1 1 0 90 3 475
2014 Indeterminate (permanent) 32 37 15 11 4 1 0 70 15 1994
2014 Seasonal 35 35 14 10 6 0 0 70 16 720
2014 Term 48 36 8 3 4 0 0 85 7 301
2014 Casual 68 21 0 11 0 0 0 89 11 20
2014 Student 60 26 9 2 1 2 0 88 3 267
2011 Indeterminate (permanent) 34 33 16 10 6 1 0 67 17 2563
2011 Seasonal 30 33 16 11 8 0 0 64 20 602
2011 Term 40 36 14 7 3 0 0 76 10 626

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 14 11 5 0 0 70 16 2170
2017 Seasonal 29 38 14 12 6 0 0 67 19 679
2017 Term 41 35 12 8 4 0 0 77 12 695
2017 Casual 55 32 6 2 5 0 0 87 7 45
2017 Student 65 24 7 2 1 1 0 90 3 475
2014 Indeterminate (permanent) 29 39 14 13 5 0 0 68 18 1996
2014 Seasonal 28 35 17 13 7 0 0 63 20 720
2014 Term 44 37 10 6 4 0 0 81 10 301
2014 Casual 48 41 0 11 0 0 0 89 11 20
2014 Student 53 29 8 7 3 0 0 83 10 269
2011 Indeterminate (permanent) 28 36 15 14 8 0 0 63 21 2564
2011 Seasonal 24 32 17 15 11 1 0 57 27 602
2011 Term 34 35 13 11 6 0 0 70 17 626

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 25 16 11 6 3 0 66 17 2168
2017 Seasonal 34 27 18 10 6 4 1 64 18 681
2017 Term 40 27 16 7 6 4 1 70 13 693
2017 Casual 52 17 15 11 2 4 0 71 13 45
2017 Student 46 22 15 5 3 6 2 74 9 476
2014 Indeterminate (permanent) 37 26 17 11 5 4 0 66 16 1996
2014 Seasonal 36 27 16 10 5 5 1 67 16 719
2014 Term 41 28 14 8 5 5 0 72 13 301
2014 Casual 44 28 4 16 3 5 0 76 20 20
2014 Student 42 20 14 11 4 8 1 68 16 268
2011 Indeterminate (permanent) 38 24 15 11 7 4 0 65 19 2564
2011 Seasonal 32 24 17 10 9 6 1 60 21 603
2011 Term 41 24 14 8 6 5 1 70 15 626
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 22 43 35 2168
2017 Seasonal 20 42 38 680
2017 Term 28 37 34 697
2017 Casual 28 40 32 45
2017 Student 51 14 35 473
2014 Indeterminate (permanent) 20 45 35 1996
2014 Seasonal 14 44 42 719
2014 Term 31 32 38 300
2014 Casual 31 24 46 21
2014 Student 54 14 32 266
2011 Indeterminate (permanent) 20 50 30 2571
2011 Seasonal 17 52 32 603
2011 Term 24 37 38 626

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 22 36 21 12 2 7 497
2017 Seasonal 20 23 18 20 11 8 138
2017 Term 1 20 9 12 51 6 204
2017 Casual 0 7 0 14 73 6 13
2017 Student 0 2 1 3 93 1 241
2014 Indeterminate (permanent) 21 41 16 14 9999 8 429
2014 Seasonal 14 31 14 27 9999 14 105
2014 Term 3 29 20 20 9999 27 95
2014 Student 0 14 11 16 9999 59 128
2011 Indeterminate (permanent) 35 28 21 10 9999 6 527
2011 Seasonal 15 23 13 29 9999 19 93
2011 Term 7 30 13 18 9999 32 153
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 19 81 2167
2017 Seasonal 25 75 677
2017 Term 15 85 695
2017 Student 9 91 471
2014 Indeterminate (permanent) 18 82 1994
2014 Seasonal 22 78 721
2014 Term 13 87 300
2014 Student 20 80 268

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 394
2017 Seasonal 49 164
2017 Term 62 103
2017 Student 66 43
2014 Indeterminate (permanent) 49 348
2014 Seasonal 58 154
2014 Term 64 39
2014 Student 53 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 394
2017 Seasonal 54 164
2017 Term 41 103
2017 Student 41 43
2014 Indeterminate (permanent) 58 348
2014 Seasonal 59 154
2014 Term 63 39
2014 Student 35 39

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 394
2017 Seasonal 8 164
2017 Term 4 103
2014 Indeterminate (permanent) 10 348
2014 Seasonal 7 154
2014 Term 11 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 103
2017 Student 0 43
2014 Term 0 39

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 394
2017 Seasonal 9 164
2017 Term 4 103
2014 Indeterminate (permanent) 5 348
2014 Seasonal 5 154

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 394
2017 Seasonal 26 164
2017 Term 24 103
2017 Student 38 43
2014 Indeterminate (permanent) 19 348
2014 Seasonal 22 154
2014 Term 22 39
2014 Student 9 39

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 394
2017 Seasonal 6 164
2017 Term 6 103
2014 Indeterminate (permanent) 3 348
2014 Seasonal 3 154
2014 Term 0 39

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 394
2017 Seasonal 33 164
2017 Term 45 103
2017 Student 28 43
2014 Indeterminate (permanent) 43 349
2014 Seasonal 32 154
2014 Term 44 39
2014 Student 28 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 394
2017 Seasonal 36 164
2017 Term 36 103
2017 Student 26 43
2014 Indeterminate (permanent) 37 349
2014 Seasonal 41 154
2014 Term 36 39
2014 Student 48 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 394
2017 Seasonal 42 164
2017 Term 34 103
2017 Student 16 43
2014 Indeterminate (permanent) 40 349
2014 Seasonal 39 154
2014 Term 57 39
2014 Student 7 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 394
2017 Seasonal 35 164
2017 Term 39 103
2017 Student 35 43
2014 Indeterminate (permanent) 35 349
2014 Seasonal 39 154
2014 Term 38 39
2014 Student 35 39

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 394
2017 Seasonal 19 164
2017 Term 24 103
2014 Indeterminate (permanent) 33 349
2014 Seasonal 29 154
2014 Term 39 39
2014 Student 13 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 394
2017 Seasonal 53 164
2017 Term 59 103
2017 Student 66 43
2014 Indeterminate (permanent) 53 349
2014 Seasonal 62 154
2014 Term 56 39
2014 Student 64 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 394
2017 Seasonal 35 164
2017 Term 31 103
2017 Student 33 43
2014 Indeterminate (permanent) 34 349
2014 Seasonal 32 154
2014 Term 31 39
2014 Student 6 39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 394
2014 Term 0 39
2014 Student 0 39

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 394
2017 Seasonal 13 164
2017 Term 17 103
2017 Student 29 43
2014 Indeterminate (permanent) 5 349
2014 Seasonal 9 154
2014 Term 23 39
2014 Student 24 39

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 394
2017 Seasonal 12 164
2017 Term 8 103
2014 Indeterminate (permanent) 12 349
2014 Seasonal 15 154

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 394
2017 Seasonal 47 164
2017 Term 29 103
2017 Student 35 43
2014 Indeterminate (permanent) 41 349
2014 Seasonal 45 154
2014 Term 50 39
2014 Student 38 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 394
2017 Seasonal 27 164
2017 Term 37 103
2017 Student 38 43
2014 Indeterminate (permanent) 28 349
2014 Seasonal 32 154
2014 Term 19 39
2014 Student 37 39

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 394
2017 Seasonal 14 164
2017 Term 9 103
2014 Indeterminate (permanent) 10 349
2014 Seasonal 15 154
2014 Term 21 39

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 395
2017 Seasonal 50 164
2017 Term 58 103
2017 Student 39 41
2014 Indeterminate (permanent) 56 349
2014 Seasonal 48 155
2014 Term 52 39
2014 Student 59 39

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 395
2017 Seasonal 30 164
2017 Term 29 103
2017 Student 17 41
2014 Indeterminate (permanent) 33 349
2014 Seasonal 34 155
2014 Term 28 39
2014 Student 14 39

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 395
2017 Seasonal 12 164
2017 Term 15 103
2017 Student 0 41
2014 Indeterminate (permanent) 17 349
2014 Seasonal 15 155
2014 Term 21 39

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 395
2017 Seasonal 22 164
2017 Term 10 103
2017 Student 0 41
2014 Indeterminate (permanent) 16 349
2014 Seasonal 17 155
2014 Term 15 39
2014 Student 0 39

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 395
2017 Seasonal 7 164
2017 Term 10 103
2014 Indeterminate (permanent) 12 349
2014 Seasonal 8 155
2014 Term 19 39

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 395
2017 Seasonal 11 164
2017 Student 0 41
2014 Indeterminate (permanent) 3 349
2014 Seasonal 5 155
2014 Term 0 39

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 395
2017 Seasonal 16 164
2017 Term 22 103
2017 Student 25 41
2014 Indeterminate (permanent) 18 349
2014 Seasonal 21 155
2014 Term 28 39
2014 Student 15 39

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 395
2017 Seasonal 12 164
2017 Term 8 103
2014 Indeterminate (permanent) 8 349
2014 Seasonal 6 155

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 395
2017 Seasonal 26 164
2017 Term 23 103
2017 Student 31 41
2014 Indeterminate (permanent) 24 349
2014 Seasonal 28 155
2014 Term 21 39
2014 Student 16 39

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 372
2017 Seasonal 14 146
2017 Term 23 100
2017 Student 20 40
2014 Indeterminate (permanent) 13 335
2014 Seasonal 14 146
2014 Term 19 39
2014 Student 28 35

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 372
2017 Seasonal 31 146
2017 Term 31 100
2017 Student 48 40
2014 Indeterminate (permanent) 18 335
2014 Seasonal 23 146
2014 Term 31 39
2014 Student 50 35

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 372
2017 Seasonal 11 146
2017 Term 9 100
2017 Student 15 40
2014 Indeterminate (permanent) 8 335
2014 Seasonal 8 146
2014 Term 13 39
2014 Student 15 35

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 372
2017 Seasonal 9 146
2017 Term 7 100
2014 Indeterminate (permanent) 10 335
2014 Seasonal 8 146

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 372
2017 Seasonal 12 146
2017 Term 14 100
2014 Indeterminate (permanent) 11 335
2014 Seasonal 5 146
2014 Term 12 39
2014 Student 4 35

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 372
2017 Seasonal 5 146
2017 Term 7 100
2014 Indeterminate (permanent) 10 335
2014 Seasonal 6 146

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 372
2017 Seasonal 4 146
2017 Term 9 100
2014 Indeterminate (permanent) 7 335
2014 Seasonal 8 146
2014 Term 13 39

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 372
2017 Seasonal 20 146
2017 Term 17 100
2017 Student 18 40
2014 Indeterminate (permanent) 9 335
2014 Seasonal 13 146

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 372
2017 Seasonal 13 146
2017 Term 6 100
2014 Indeterminate (permanent) 8 335
2014 Seasonal 11 146

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 372
2017 Seasonal 34 146
2017 Term 21 100
2017 Student 18 40
2014 Indeterminate (permanent) 22 335
2014 Seasonal 26 146
2014 Term 20 39
2014 Student 6 35

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 372
2017 Seasonal 8 146
2017 Term 5 100
2014 Indeterminate (permanent) 5 335
2014 Seasonal 11 146
2014 Student 0 35

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 372
2017 Seasonal 40 146
2017 Term 41 100
2017 Student 23 40
2014 Indeterminate (permanent) 40 335
2014 Seasonal 45 146
2014 Term 40 39
2014 Student 24 35

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 372
2017 Seasonal 0 146
2017 Student 0 40
2014 Term 0 39
2014 Student 0 35

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 55 372
2017 Seasonal 49 146
2017 Term 52 100
2017 Student 34 40
2014 Indeterminate (permanent) 51 335
2014 Seasonal 49 146
2014 Term 45 39
2014 Student 28 35

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Term 0 100
2017 Student 0 40

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 372
2017 Seasonal 13 146
2017 Term 13 100
2014 Indeterminate (permanent) 16 335
2014 Seasonal 11 146
2014 Term 12 39
2014 Student 31 35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 95 5 394
2017 Seasonal 94 6 164
2017 Term 90 10 103
2017 Student 95 5 44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 21 20 10 8 20 6 48 25 2169
2017 Seasonal 19 18 20 11 10 16 6 46 27 680
2017 Term 17 19 15 7 6 26 10 57 20 696
2017 Casual 18 5 0 8 3 51 14 67 33 45
2017 Student 30 16 8 3 2 24 17 77 9 475
2014 Indeterminate (permanent) 17 22 20 10 7 20 5 52 22 1996
2014 Seasonal 17 21 20 8 8 19 7 51 22 722
2014 Term 24 16 19 4 3 25 8 60 11 298
2014 Casual 13 15 11 0 0 40 21 72 0 20
2014 Student 25 18 11 5 3 22 17 70 12 266

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 33 19 10 6 8 1 61 18 2170
2017 Seasonal 27 31 17 10 8 6 2 63 19 679
2017 Term 33 29 14 7 4 12 2 71 13 696
2017 Casual 30 18 21 2 5 22 2 63 9 45
2017 Student 49 24 9 3 1 11 2 84 5 473
2014 Indeterminate (permanent) 26 32 18 9 5 9 1 65 15 1998
2014 Seasonal 26 32 22 7 5 8 1 63 12 720
2014 Term 34 28 18 4 3 11 2 72 7 298
2014 Casual 36 38 3 0 0 19 3 96 0 21
2014 Student 39 25 9 7 1 15 5 79 9 268
2011 Indeterminate (permanent) 31 39 15 7 5 3 0 72 13 2572
2011 Seasonal 32 34 15 12 5 2 0 68 17 598
2011 Term 36 33 14 7 3 6 1 74 11 627
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 50 9 6 2 0 2 82 9 2173
2017 Seasonal 21 53 9 10 4 3 1 77 15 683
2017 Term 15 44 14 13 8 3 2 63 23 696
2017 Casual 11 14 17 4 9 9 34 45 24 45
2017 Student 18 20 7 8 7 19 20 62 26 474
2014 Indeterminate (permanent) 34 52 6 5 1 0 2 88 6 1998
2014 Seasonal 23 56 9 7 4 1 1 81 10 720
2014 Term 17 40 11 18 7 5 2 62 26 302
2014 Casual 19 39 3 5 0 0 34 88 7 21
2014 Student 14 15 9 8 10 19 24 51 32 266
2011 Indeterminate (permanent) 34 52 7 4 1 0 2 89 5 2570
2011 Seasonal 23 54 9 9 2 1 2 80 11 603
2011 Term 16 47 14 13 5 2 2 66 19 626

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 23 22 17 11 16 4 38 35 2169
2017 Seasonal 8 24 22 16 11 16 3 41 32 681
2017 Term 8 16 21 9 10 30 6 39 29 695
2017 Casual 6 0 13 3 4 40 34 23 28 45
2017 Student 16 12 8 3 3 31 28 68 13 472
2014 Indeterminate (permanent) 10 29 22 13 6 15 5 49 24 1996
2014 Seasonal 11 28 23 12 7 16 3 48 24 720
2014 Term 9 16 26 9 6 29 5 38 23 302
2014 Casual 4 19 15 0 3 24 35 56 7 21
2014 Student 7 12 7 3 6 33 31 53 26 265
2011 Indeterminate (permanent) 11 31 23 12 8 13 3 49 24 2571
2011 Seasonal 10 29 21 17 9 11 4 46 29 601
2011 Term 9 25 22 11 6 22 6 47 23 626

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 35 11 6 3 5 2 80 9 2173
2017 Seasonal 37 35 10 8 3 7 0 77 12 682
2017 Term 38 30 12 3 1 13 2 81 5 696
2017 Casual 25 10 13 3 4 19 27 64 13 45
2017 Student 31 16 4 2 1 25 20 87 5 474
2014 Indeterminate (permanent) 42 38 8 5 1 4 2 85 7 1998
2014 Seasonal 40 34 10 7 2 6 1 79 10 720
2014 Term 40 28 10 5 2 12 2 80 8 302
2014 Casual 22 43 8 0 0 4 23 90 0 21
2014 Student 16 14 8 3 2 29 29 70 11 264
2011 Indeterminate (permanent) 39 36 10 6 3 4 3 80 10 2572
2011 Seasonal 33 36 14 6 4 5 1 74 11 601
2011 Term 39 31 14 3 1 10 2 79 5 626

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 36 14 8 4 8 2 72 12 2169
2017 Seasonal 25 34 14 11 6 10 1 66 18 681
2017 Term 29 31 12 5 2 17 3 75 9 696
2017 Casual 19 9 20 0 0 27 25 59 0 45
2017 Student 30 16 4 2 0 27 20 87 4 476
2014 Indeterminate (permanent) 32 37 12 7 3 7 2 76 11 1997
2014 Seasonal 27 35 13 9 5 10 1 70 16 719
2014 Term 34 25 14 4 3 17 2 74 9 302
2014 Casual 16 31 23 3 0 4 23 65 4 21
2014 Student 11 15 7 0 2 33 31 74 7 262
2011 Indeterminate (permanent) 29 36 13 8 5 6 3 71 14 2566
2011 Seasonal 24 32 16 10 9 7 1 62 21 602
2011 Term 28 30 17 6 3 13 3 69 12 625
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 8 92 2162
2017 Seasonal 13 87 676
2017 Term 5 95 696
2017 Student 3 97 472
2014 Indeterminate (permanent) 6 94 1995
2014 Seasonal 7 93 721
2014 Term 8 92 299
2014 Casual 0 100 21
2014 Student 3 97 266

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 155
2017 Seasonal 45 78
2017 Term 46 32
2017 Student 40 15
2014 Indeterminate (permanent) 41 115
2014 Seasonal 44 47
2014 Term 53 22
2014 Student 27 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 73 155
2017 Seasonal 72 78
2017 Term 55 32
2017 Student 53 15
2014 Indeterminate (permanent) 73 115
2014 Seasonal 66 47
2014 Term 60 22
2014 Student 22 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 155
2017 Term 0 32
2014 Student 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Student 0 15
2014 Seasonal 0 47
2014 Term 0 22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 155
2017 Seasonal 7 78
2017 Student 0 15
2014 Indeterminate (permanent) 7 115

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 155
2017 Seasonal 26 78
2017 Term 42 32
2017 Student 40 15
2014 Indeterminate (permanent) 19 115
2014 Seasonal 10 47
2014 Term 34 22
2014 Student 78 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 155
2017 Seasonal 6 78
2017 Student 0 15
2014 Indeterminate (permanent) 7 115
2014 Seasonal 11 47

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 153
2017 Seasonal 18 76
2017 Term 18 32
2014 Indeterminate (permanent) 18 115
2014 Seasonal 15 47

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 153
2017 Seasonal 14 76
2014 Indeterminate (permanent) 17 115
2014 Seasonal 14 47

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 153
2017 Seasonal 10 76
2014 Indeterminate (permanent) 10 115
2014 Seasonal 11 47
2014 Term 0 22

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Seasonal 7 76
2014 Indeterminate (permanent) 5 115
2014 Term 0 22

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 153
2017 Seasonal 31 76
2017 Term 15 32
2017 Student 53 15
2014 Indeterminate (permanent) 27 115
2014 Seasonal 35 47
2014 Term 31 22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 153
2017 Seasonal 27 76
2017 Term 59 32
2017 Student 40 15
2014 Indeterminate (permanent) 30 115
2014 Seasonal 23 47
2014 Term 44 22
2014 Student 82 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Student 0 15
2014 Indeterminate (permanent) 5 115
2014 Seasonal 0 47
2014 Student 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 153
2017 Seasonal 11 76
2017 Student 0 15
2014 Indeterminate (permanent) 8 115

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 153
2017 Seasonal 10 76
2017 Student 0 15
2014 Indeterminate (permanent) 21 115
2014 Seasonal 20 47

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Term 0 32
2017 Student 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 153
2017 Seasonal 8 76
2017 Student 0 15
2014 Indeterminate (permanent) 13 115
2014 Seasonal 22 47
2014 Student 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 153
2017 Term 0 32
2017 Student 0 15
2014 Term 0 22
2014 Student 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 153
2017 Seasonal 30 76
2017 Term 18 32
2014 Indeterminate (permanent) 28 115
2014 Seasonal 17 47
2014 Term 19 22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 154
2017 Seasonal 35 78
2017 Term 34 32
2017 Student 33 15
2014 Indeterminate (permanent) 27 114
2014 Seasonal 15 47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 154
2017 Seasonal 25 78
2014 Indeterminate (permanent) 12 114
2014 Seasonal 10 47

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 154
2017 Seasonal 8 78
2014 Indeterminate (permanent) 10 114
2014 Seasonal 12 47

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 154
2017 Seasonal 17 78
2017 Student 0 15
2014 Indeterminate (permanent) 15 114
2014 Seasonal 22 47

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 154
2017 Seasonal 6 78
2017 Student 0 15
2014 Indeterminate (permanent) 8 114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 154
2017 Seasonal 6 78
2017 Student 0 15
2014 Indeterminate (permanent) 5 114
2014 Student 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 154
2017 Seasonal 14 78
2017 Term 17 32
2014 Indeterminate (permanent) 14 114
2014 Seasonal 11 47

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 154
2017 Seasonal 8 78
2017 Student 0 15
2014 Indeterminate (permanent) 7 114
2014 Term 0 22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 154
2017 Seasonal 35 78
2017 Term 39 32
2017 Student 53 15
2014 Indeterminate (permanent) 48 114
2014 Seasonal 51 47
2014 Term 53 22

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 146
2017 Seasonal 7 73
2014 Indeterminate (permanent) 8 107
2014 Seasonal 7 45
2014 Term 0 21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 146
2017 Seasonal 17 73
2017 Term 52 30
2017 Student 33 15
2014 Indeterminate (permanent) 18 107
2014 Seasonal 11 45
2014 Term 53 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 146
2014 Indeterminate (permanent) 6 107

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Student 0 15
2014 Indeterminate (permanent) 5 107

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 146
2017 Student 0 15
2014 Term 0 21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 146
2017 Student 0 15
2014 Indeterminate (permanent) 5 107
2014 Student 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 146
2017 Seasonal 7 73
2017 Student 0 15
2014 Indeterminate (permanent) 7 107

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 146
2017 Seasonal 19 73
2017 Term 14 30
2014 Indeterminate (permanent) 4 107
2014 Seasonal 19 45

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 146
2017 Seasonal 17 73
2014 Indeterminate (permanent) 5 107
2014 Seasonal 15 45
2014 Term 0 21

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 146
2017 Seasonal 30 73
2017 Term 30 30
2014 Indeterminate (permanent) 23 107
2014 Seasonal 27 45

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 146
2017 Seasonal 9 73
2017 Student 0 15
2014 Indeterminate (permanent) 8 107
2014 Student 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 146
2017 Seasonal 48 73
2017 Term 30 30
2014 Indeterminate (permanent) 42 107
2014 Seasonal 34 45
2014 Term 40 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Student 0 15
2014 Term 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 146
2017 Seasonal 58 73
2017 Term 61 30
2017 Student 67 15
2014 Indeterminate (permanent) 72 107
2014 Seasonal 58 45
2014 Term 47 21
2014 Student 78 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Seasonal 0 73
2017 Term 0 30
2017 Student 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 146
2017 Seasonal 14 73
2014 Indeterminate (permanent) 8 107

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 155
2017 Seasonal 96 4 78
2017 Term 88 12 31
2017 Student 93 7 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 21 23 4 3 28 6 56 10 2170
2017 Seasonal 20 19 21 5 6 22 8 55 15 677
2017 Term 20 17 15 4 1 33 9 65 9 696
2017 Casual 24 7 4 4 0 51 9 79 10 45
2017 Student 31 13 10 2 1 27 16 78 5 475
2014 Indeterminate (permanent) 18 23 20 3 2 28 5 61 9 1994
2014 Seasonal 20 23 20 3 3 23 7 62 9 719
2014 Term 22 16 19 1 1 34 7 64 5 299
2014 Casual 27 12 14 0 0 27 19 73 0 21
2014 Student 33 19 9 1 0 22 16 83 2 267

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 33 20 5 3 11 1 69 9 2169
2017 Seasonal 30 33 16 5 4 10 2 71 11 679
2017 Term 36 29 13 3 2 16 2 78 6 697
2017 Casual 35 25 17 0 0 17 5 78 0 45
2017 Student 51 19 11 1 1 12 6 85 2 475
2014 Indeterminate (permanent) 30 32 17 4 2 13 1 73 7 1995
2014 Seasonal 29 32 20 3 3 10 1 70 7 721
2014 Term 38 23 14 3 2 17 2 75 7 301
2014 Casual 48 22 11 0 0 11 8 87 0 21
2014 Student 47 19 9 3 0 15 7 85 3 267
2011 Indeterminate (permanent) 37 37 13 5 2 5 0 79 7 2572
2011 Seasonal 37 35 15 6 4 4 0 74 10 602
2011 Term 40 33 14 4 1 7 1 79 5 626
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 19 20 18 28 0 1 33 47 2175
2017 Seasonal 9 20 19 21 29 0 1 30 51 679
2017 Term 13 20 20 19 26 0 1 34 46 697
2017 Casual 24 11 20 17 27 2 0 35 45 45
2017 Student 18 30 26 13 12 0 1 48 26 476

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 24 27 19 14 0 1 38 34 2173
2017 Seasonal 28 31 23 10 6 0 1 60 16 680
2017 Term 33 31 23 8 4 0 1 65 12 696
2017 Casual 44 27 18 10 0 0 2 72 10 45
2017 Student 45 32 17 4 1 0 1 78 5 476

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 31 25 12 7 0 2 55 20 2167
2017 Seasonal 40 29 15 6 3 1 6 74 10 676
2017 Term 48 29 13 5 2 0 4 80 6 695
2017 Casual 48 19 12 9 6 0 6 71 16 45
2017 Student 66 20 8 3 1 0 3 88 4 475

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 21 24 20 20 0 1 35 40 2174
2017 Seasonal 21 23 25 15 14 1 1 45 29 680
2017 Term 31 25 24 12 6 0 1 58 18 697
2017 Casual 47 19 14 5 9 0 5 70 15 45
2017 Student 48 26 15 7 3 0 1 75 10 476

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 27 18 8 6 0 4 66 16 2170
2017 Seasonal 48 26 13 5 3 1 5 78 8 679
2017 Term 53 26 12 3 2 0 3 82 6 694
2017 Casual 62 23 2 7 0 0 5 90 8 45
2017 Student 60 22 9 3 1 0 4 86 4 475

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 31 22 14 8 0 0 55 23 2163
2017 Seasonal 32 31 18 12 7 1 0 63 19 677
2017 Term 34 31 20 10 4 0 1 67 14 693
2017 Casual 33 46 4 7 7 2 0 80 15 44
2017 Student 39 29 20 8 3 0 0 69 11 475

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 33 22 13 6 1 1 59 20 2165
2017 Seasonal 22 34 20 13 8 1 1 58 21 676
2017 Term 35 30 22 7 4 0 1 66 12 694
2017 Casual 57 12 10 11 7 0 2 71 19 44
2017 Student 51 28 13 5 2 0 1 80 7 475

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 33 24 16 8 0 1 52 24 2163
2017 Seasonal 29 30 22 10 6 1 2 61 16 676
2017 Term 34 32 20 8 4 0 2 68 12 693
2017 Casual 31 25 20 8 13 2 2 58 22 44
2017 Student 52 29 11 4 3 1 1 83 7 474

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 32 21 14 7 1 1 58 21 2167
2017 Seasonal 31 34 18 9 6 1 2 66 15 678
2017 Term 36 29 19 10 5 0 1 67 15 694
2017 Casual 31 32 9 4 19 3 2 66 24 44
2017 Student 44 29 16 7 3 0 0 74 10 475

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 33 20 10 5 0 1 64 16 2158
2017 Seasonal 42 33 14 6 3 1 2 77 9 675
2017 Term 49 30 13 5 2 0 1 79 7 692
2017 Casual 58 16 11 11 4 0 0 74 15 44
2017 Student 51 29 14 3 2 0 1 81 5 475

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 24 13 6 3 0 1 78 9 2168
2017 Seasonal 50 28 14 5 2 0 1 78 7 678
2017 Term 61 22 10 4 2 0 1 84 6 696
2017 Casual 67 21 4 6 2 0 0 88 8 45
2017 Student 66 24 8 1 1 0 1 90 2 474

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 13 6 4 3 1 2 87 7 2173
2017 Seasonal 64 17 9 5 4 0 1 82 9 679
2017 Term 77 13 4 2 2 1 2 92 5 694
2017 Casual 87 7 0 0 2 2 3 98 2 45
2017 Student 86 7 3 1 1 0 1 94 3 475

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 34 12 5 3 0 1 81 7 2169
2017 Seasonal 44 33 14 5 2 0 1 78 7 679
2017 Term 52 28 12 5 2 0 1 80 7 696
2017 Casual 68 23 4 4 2 0 0 91 5 45
2017 Student 58 24 13 3 1 0 1 83 4 476

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 23 11 6 4 0 1 79 10 2171
2017 Seasonal 49 26 11 9 4 0 1 76 13 682
2017 Term 63 19 8 4 4 0 1 84 8 693
2017 Casual 77 10 4 6 2 2 0 89 8 45
2017 Student 72 16 6 3 2 0 1 89 5 474

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 19 8 3 2 0 18 85 6 2174
2017 Seasonal 56 14 7 2 1 1 20 88 3 676
2017 Term 60 10 3 1 1 0 25 93 2 694
2017 Casual 64 6 0 4 0 0 27 95 5 45
2017 Student 73 3 0 1 1 0 22 97 2 475

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 25 9 3 2 0 3 86 4 2157
2017 Seasonal 56 27 8 3 2 1 2 86 5 678
2017 Term 58 23 11 4 2 0 3 83 6 692
2017 Casual 74 10 9 3 0 2 2 87 3 45
2017 Student 57 26 11 2 1 0 4 86 3 472

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 22 8 4 4 0 2 84 8 2174
2017 Seasonal 40 23 14 10 10 0 1 64 21 679
2017 Term 20 17 19 20 23 0 1 37 43 697
2017 Casual 21 2 20 15 41 0 0 23 56 45
2017 Student 60 16 10 4 4 0 6 81 9 476

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 29 12 3 2 0 2 82 5 2172
2017 Seasonal 51 31 9 4 2 0 2 84 6 677
2017 Term 55 28 10 2 2 0 2 86 4 694
2017 Casual 60 22 14 4 0 0 0 82 4 45
2017 Student 52 28 12 5 2 0 1 82 7 474

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 26 40 18 7 0 0 35 25 2175
2017 Seasonal 15 31 35 12 7 1 0 47 18 682
2017 Term 17 35 35 9 4 0 0 52 12 695
2017 Casual 22 51 24 3 0 0 0 73 3 45
2017 Student 23 47 25 3 1 0 0 70 4 476

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 22 41 20 8 0 0 28 31 2165
2017 Seasonal 8 18 36 26 11 0 1 37 26 678
2017 Term 5 16 36 27 15 0 1 42 21 692
2017 Casual 2 11 23 44 21 0 0 65 13 45
2017 Student 5 12 34 28 19 1 1 48 17 475

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 39 19 14 9 3 0 58 23 2175
2017 Seasonal 14 31 22 14 13 6 1 48 29 678
2017 Term 16 36 23 11 7 7 0 55 20 694
2017 Casual 17 35 20 6 7 15 0 61 16 45
2017 Student 20 36 18 11 7 7 1 61 20 476

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 39 18 17 11 2 0 54 28 2172
2017 Seasonal 18 33 18 19 10 2 0 52 30 681
2017 Term 20 43 15 13 7 2 0 64 20 695
2017 Casual 23 40 20 7 2 8 0 68 10 45
2017 Student 36 38 11 9 1 4 0 77 11 476
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 13 87 2165
2017 Seasonal 18 82 679
2017 Term 12 88 695
2017 Casual 13 87 45
2017 Student 8 92 473
2014 Indeterminate (permanent) 12 88 1991
2014 Seasonal 14 86 719
2014 Term 9 91 300
2014 Student 8 92 266

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 75 25 271
2017 Seasonal 69 31 119
2017 Term 70 30 76
2017 Student 76 24 37
2014 Indeterminate (permanent) 75 25 237
2014 Seasonal 75 25 102
2014 Term 79 21 25
2014 Student 98 2 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 203
2017 Seasonal 42 39 4 7 6 1 1 83 13 83
2017 Term 30 50 4 7 4 0 4 84 12 54
2017 Student 61 21 4 7 0 0 7 88 8 28
2014 Indeterminate (permanent) 50 34 8 7 2 0 0 84 8 180
2014 Seasonal 43 47 0 7 1 2 0 92 8 78
2014 Term 44 45 11 0 0 0 0 89 0 19
2014 Student 71 27 2 0 0 0 0 98 0 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 22 23 15 17 2 0 21 79 2176
2017 Seasonal 10 21 26 17 24 2 0 10 90 681
2017 Term 14 21 22 16 23 3 1 15 85 697
2017 Casual 25 19 19 11 18 7 0 27 73 45
2017 Student 20 31 23 10 12 4 0 21 79 474

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 1641
2017 Seasonal 31 589
2017 Term 39 565
2017 Casual 58 30
2017 Student 37 353

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 1641
2017 Seasonal 34 589
2017 Term 39 565
2017 Casual 38 30
2017 Student 52 353

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 1641
2017 Seasonal 20 589
2017 Term 20 565
2017 Casual 29 30
2017 Student 22 353

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 65 1641
2017 Seasonal 69 589
2017 Term 56 565
2017 Casual 18 30
2017 Student 32 353

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 1641
2017 Seasonal 3 589
2017 Term 2 565
2017 Casual 3 30
2017 Student 1 353

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 1641
2017 Seasonal 33 589
2017 Term 41 565
2017 Casual 41 30
2017 Student 27 353

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 6 36 18 12 5 22 1603
2017 Seasonal 5 34 20 14 4 24 564
2017 Term 5 42 18 11 4 19 557
2017 Casual 0 70 19 6 3 3 29
2017 Student 9 71 11 2 2 5 341

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 22 15 20 27 1 7 33 51 1653
2017 Seasonal 11 23 14 19 27 2 4 36 49 598
2017 Term 13 26 14 21 20 0 5 41 43 568
2017 Casual 31 33 11 16 5 0 3 66 22 30
2017 Student 31 29 13 12 11 2 3 63 24 357

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 9 12 18 50 2 7 12 74 1650
2017 Seasonal 3 9 13 16 48 4 5 14 72 597
2017 Term 3 11 12 20 41 3 10 16 70 566
2017 Casual 6 8 15 8 40 8 15 18 62 30
2017 Student 12 18 11 18 22 6 13 37 49 357
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