2017 Public Service Employee Survey Results for Parks Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	50	5	10	3	0	83	13	3857
2017	Part-time	38	48	3	6	4	1	86	10	236
2014	Full-time	28	52	5	12	4	0	80	16	3122
2014	Part-time	39	46	3	8	4	0	85	12	227
2011	Full-time	29	48	5	13	5	0	77	18	3740
2011	Part-time	35	46	4	8	8	0	81	15	126

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	72	20	3	2	1	0	1	93	3	3853
2017	Part-time	70	16	5	6	1	0	2	88	7	237
2014	Full-time	70	21	4	2	1	1	1	92	4	3124
2014	Part-time	78	13	3	1	1	0	2	94	3	227
2011	Full-time	69	21	4	3	1	1	2	92	4	3739
2011	Part-time	63	24	8	1	2	1	1	89	4	126

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	72	17	4	4	2	0	1	90	6	3854
2017	Part-time	71	16	5	4	1	0	2	89	5	237
2014	Full-time	69	19	4	4	2	0	2	89	6	3124
2014	Part-time	70	15	4	1	3	1	6	91	4	227
2011	Full-time	69	17	4	5	2	0	3	89	7	3741
2011	Part-time	65	17	5	1	2	3	8	91	4	126

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	35	6	12	5	0	0	77	17	3852
2017	Part-time	45	32	6	10	5	0	1	79	15	237
2014	Full-time	42	34	7	12	5	0	0	75	18	3124
2014	Part-time	47	34	5	9	3	0	2	83	12	227
2011	Full-time	38	36	8	10	7	0	1	75	17	3738
2011	Part-time	32	39	5	14	5	4	0	75	19	126

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	40	11	16	7	0	0	66	23	3855
2017	Part-time	35	38	10	13	5	0	0	73	17	236
2014	Full-time	21	40	12	19	7	0	0	61	26	3123
2014	Part-time	34	35	8	15	7	0	1	69	23	228
2011	Full-time	24	40	13	15	7	0	1	64	22	3735
2011	Part-time	29	36	11	17	3	1	2	68	20	125

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	50	35	8	5	2	0	0	85	7	3852
2017	Part-time	53	34	6	3	3	0	0	88	6	237
2014	Full-time	50	36	7	5	2	0	0	86	7	3124
2014	Part-time	52	36	6	2	3	0	1	89	5	226
2011	Full-time	51	33	8	5	2	0	0	85	7	3737
2011	Part-time	51	33	10	3	1	3	0	85	5	126

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	54	34	6	4	2	0	88	6	3849
2017	Part-time	55	32	5	4	3	1	88	7	237
2014	Full-time	54	34	6	5	2	0	87	7	3124
2014	Part-time	54	29	14	2	1	0	83	3	228
2011	Full-time	52	36	5	4	2	0	89	6	3739
2011	Part-time	57	27	8	6	1	1	85	7	125

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	36	7	7	2	84	9	3842
2017	Part-time	49	38	3	5	4	88	9	236
2014	Full-time	44	39	7	7	3	83	10	3125
2014	Part-time	50	37	4	6	2	87	8	228

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	33	11	9	5	0	0	74	15	3848
2017	Part-time	46	34	9	6	3	0	1	81	9	237
2014	Full-time	37	34	12	10	5	0	1	72	16	3126
2014	Part-time	45	26	13	7	3	1	7	76	10	227
2011	Full-time	36	37	11	9	6	0	1	73	16	3741
2011	Part-time	44	37	6	5	4	3	0	83	10	126

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	27	11	11	10	1	5	67	22	3849
2017	Part-time	36	23	12	10	8	3	9	66	20	237
2014	Full-time	35	28	9	14	10	1	4	66	25	3125
2014	Part-time	34	30	8	11	6	1	9	72	19	228
2011	Full-time	34	26	8	13	13	1	4	64	28	3738
2011	Part-time	35	27	6	10	10	5	6	70	23	126

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	43	8	6	3	0	84	9	3852
2017	Part-time	46	39	6	6	3	0	85	9	237
2014	Full-time	39	44	8	7	3	0	82	9	3124
2014	Part-time	45	41	11	1	2	0	86	3	228
2011	Full-time	42	39	8	7	3	0	82	10	3737
2011	Part-time	53	25	14	6	1	1	79	7	126

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	36	13	13	8	0	66	20	3849
2017	Part-time	31	40	13	9	6	1	71	15	237
2014	Full-time	25	37	14	16	8	0	63	24	3124
2014	Part-time	34	41	11	7	7	0	75	14	228
2011	Full-time	22	38	14	16	10	0	60	26	3740
2011	Part-time	32	32	15	11	8	1	65	19	126

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	43	11	11	5	0	0	72	17	3848
2017	Part-time	37	41	11	8	3	1	0	79	10	237

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	39	9	6	3	0	0	83	8	3847
2017	Part-time	43	39	10	5	2	1	0	83	7	235
2014	Full-time	42	38	11	6	2	1	0	81	8	3118
2014	Part-time	47	35	9	3	2	3	1	85	6	228
2011	Full-time	39	39	10	6	3	1	0	80	10	3737
2011	Part-time	42	42	4	5	4	2	0	86	10	124

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	37	13	11	7	0	0	69	18	3847
2017	Part-time	35	36	16	7	5	1	0	72	12	237

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	58	32	7	2	1	0	90	3	3847
2017	Part-time	64	26	6	3	1	0	90	4	234
2014	Full-time	66	27	5	2	0	0	93	2	3121
2014	Part-time	70	24	5	1	0	0	95	1	228
2011	Full-time	66	25	6	2	1	0	92	3	3739
2011	Part-time	70	22	5	2	0	1	93	2	126

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	41	10	13	6	0	0	72	18	3845
2017	Part-time	29	42	10	8	9	0	1	72	18	234
2014	Full-time	23	44	12	13	8	0	0	67	21	3122
2014	Part-time	29	36	13	12	7	3	1	67	20	228
2011	Full-time	28	40	10	12	8	0	0	69	21	3739
2011	Part-time	27	40	9	13	9	1	0	68	23	126

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	36	12	10	5	0	73	15	3844
2017	Part-time	36	37	15	8	4	1	73	12	234
2014	Full-time	32	38	13	11	6	0	70	17	3123
2014	Part-time	41	36	8	10	4	1	78	14	228

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	39	12	10	4	0	0	74	14	3843
2017	Part-time	35	45	9	6	4	0	1	81	10	235
2014	Full-time	30	41	14	10	5	0	0	71	15	3123
2014	Part-time	39	37	15	5	3	0	1	76	8	228
2011	Full-time	32	41	12	9	5	0	0	74	14	3735
2011	Part-time	39	34	13	7	6	1	0	73	13	126

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	50	36	7	4	2	0	86	6	3839
2017	Part-time	55	34	6	3	1	0	90	5	235
2014	Full-time	50	37	9	4	1	0	86	5	3122
2014	Part-time	57	35	7	1	0	0	92	2	228
2011	Full-time	50	37	7	4	2	0	87	6	3743
2011	Part-time	59	27	7	3	1	3	89	4	126

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	34	17	8	4	0	1	71	12	3855
2017	Part-time	46	35	12	4	2	0	2	82	6	236
2014	Full-time	32	33	20	9	5	0	1	65	14	3124
2014	Part-time	47	27	16	8	2	0	1	74	10	227
2011	Full-time	29	32	21	10	6	0	1	62	17	3734
2011	Part-time	40	26	20	8	1	3	2	69	10	125

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	8	22	36	19	11	1	3	31	31	3834
2017	Part-time	8	23	29	20	15	1	5	37	32	233
2014	Full-time	11	29	35	16	7	1	2	24	40	3115
2014	Part-time	6	19	33	29	9	2	3	39	26	225
2011	Full-time	12	29	36	15	6	1	2	21	42	3723
2011	Part-time	8	32	22	23	7	4	4	33	43	125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	18	28	21	18	3	3	42	28	3828
2017	Part-time	8	18	20	18	23	7	6	48	29	231
2014	Full-time	12	24	31	18	11	2	2	31	37	3116
2014	Part-time	13	15	24	14	22	5	6	41	32	226
2011	Full-time	14	23	28	19	11	2	3	31	39	3715
2011	Part-time	8	21	34	16	13	7	1	31	32	125

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	24	28	15	11	3	4	28	41	3831
2017	Part-time	12	26	27	15	12	4	4	29	41	232
2014	Full-time	18	27	29	14	7	2	3	22	47	3113
2014	Part-time	14	19	25	17	14	5	6	35	37	226
2011	Full-time	18	27	30	14	6	2	3	21	47	3718
2011	Part-time	12	26	21	20	9	10	2	33	43	125

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	5	10	27	30	22	1	5	56	16	3812
2017	Part-time	3	9	23	29	24	4	9	60	14	232
2014	Full-time	5	13	30	29	17	1	3	49	19	3105
2014	Part-time	4	7	21	32	29	2	6	66	11	226
2011	Full-time	7	15	34	26	13	1	4	40	24	3705
2011	Part-time	5	11	27	30	14	4	9	51	18	125

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	20	26	18	16	2	4	37	36	3831
2017	Part-time	9	16	22	22	20	5	7	47	28	232
2014	Full-time	23	27	25	12	9	1	2	22	52	3118
2014	Part-time	21	17	19	14	25	2	2	40	40	226
2011	Full-time	27	28	23	11	6	1	3	18	57	3720
2011	Part-time	18	25	29	12	9	3	5	22	46	126

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	15	25	21	19	4	6	45	28	3835
2017	Part-time	6	15	20	20	25	5	8	52	25	230
2014	Full-time	10	20	27	21	14	3	4	38	32	3113
2014	Part-time	10	11	18	24	24	4	9	54	25	226
2011	Full-time	8	17	27	25	15	2	6	44	27	3714
2011	Part-time	6	21	20	23	18	3	10	47	31	125

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	21	29	15	13	3	5	31	37	3837
2017	Part-time	8	19	26	16	16	7	8	37	32	231
2014	Full-time	15	24	32	14	9	3	4	24	42	3115
2014	Part-time	10	18	26	14	20	6	6	39	32	226

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	71	12	5	3	3	0	6	89	6	3852
2017	Part-time	71	12	7	2	3	0	5	88	5	237
2014	Full-time	72	12	5	3	2	1	5	89	6	3131
2014	Part-time	77	8	5	4	2	0	4	88	6	228
2011	Full-time	70	13	6	3	3	0	5	88	6	3739
2011	Part-time	69	11	6	5	1	1	6	87	6	126

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	32	15	13	10	4	3	58	26	3849
2017	Part-time	24	34	15	12	5	7	3	64	19	237
2014	Full-time	26	33	15	13	7	3	3	62	21	3132
2014	Part-time	31	30	15	8	6	5	5	68	16	228

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	33	9	12	8	0	71	20	3847
2017	Part-time	40	34	10	9	5	1	75	15	236
2014	Full-time	38	32	10	12	7	1	71	20	3131
2014	Part-time	45	29	11	6	9	0	74	15	228

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	38	10	14	7	0	0	68	21	3853
2017	Part-time	37	31	11	13	5	2	0	70	18	237
2014	Full-time	27	40	10	16	6	1	0	68	22	3128
2014	Part-time	41	32	10	8	5	3	1	76	14	228
2011	Full-time	27	36	11	16	8	1	1	64	25	3739
2011	Part-time	26	42	8	15	6	3	1	70	21	126

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	30	12	13	9	8	1	63	24	3853
2017	Part-time	26	33	11	9	11	9	1	66	22	237
2014	Full-time	28	31	12	15	9	4	0	61	26	3132
2014	Part-time	29	32	10	10	7	8	3	69	19	228
2011	Full-time	27	28	13	16	12	4	1	57	29	3738
2011	Part-time	23	33	14	13	8	8	1	61	24	125

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	23	17	21	15	12	2	38	42	3851
2017	Part-time	16	22	17	19	9	16	2	46	34	235
2014	Full-time	11	23	18	22	15	9	2	38	42	3131
2014	Part-time	17	21	19	15	10	12	6	46	31	228

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	41	8	9	4	79	13	3848
2017	Part-time	45	35	4	10	4	81	15	237
2014	Full-time	36	43	9	8	3	80	11	3130
2014	Part-time	46	38	11	4	1	85	5	227

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	34	11	10	7	0	0	71	18	3851
2017	Part-time	41	36	7	8	6	0	1	78	14	235
2014	Full-time	36	35	12	10	6	1	0	71	17	3130
2014	Part-time	56	23	10	6	3	1	0	80	9	226
2011	Full-time	31	37	13	11	8	0	0	68	19	3740
2011	Part-time	38	35	9	6	9	2	1	76	15	126

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	31	10	7	5	1	0	78	12	3853
2017	Part-time	51	29	10	5	5	0	1	80	10	236
2014	Full-time	45	30	10	8	5	1	0	76	14	3130
2014	Part-time	61	28	8	2	2	0	0	89	4	227
2011	Full-time	40	31	12	9	7	1	0	72	16	3742
2011	Part-time	43	29	10	8	4	6	0	76	13	126

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	33	9	9	6	0	0	76	15	3855
2017	Part-time	52	27	8	5	7	0	1	80	12	236
2014	Full-time	40	34	10	9	5	0	0	75	15	3126
2014	Part-time	62	25	5	3	4	0	0	87	7	227
2011	Full-time	36	34	10	12	8	1	0	70	20	3738
2011	Part-time	38	33	10	9	7	3	0	73	16	126

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	81	10	3	2	2	0	3	93	4	3853
2017	Part-time	80	7	5	1	4	1	3	90	5	235
2014	Full-time	79	9	3	2	3	0	4	92	5	3129
2014	Part-time	83	10	2	1	3	0	1	94	4	228
2011	Full-time	78	9	4	2	3	0	4	91	5	3739
2011	Part-time	80	10	3	2	1	1	3	94	3	126

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	24	8	5	5	2	7	80	11	3849
2017	Part-time	54	21	5	4	4	4	8	85	9	234
2014	Full-time	47	25	9	5	4	3	7	80	9	3129
2014	Part-time	61	17	7	2	5	2	6	85	7	228
2011	Full-time	42	28	10	7	6	2	5	75	14	3739
2011	Part-time	46	24	9	4	6	3	7	78	12	126

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	54	27	7	6	5	0	0	81	11	3849
2017	Part-time	58	26	5	4	5	1	0	86	9	234

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	25	9	4	4	1	0	83	8	3851
2017	Part-time	61	21	7	3	6	2	0	84	9	236

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	28	9	8	6	0	77	14	3851
2017	Part-time	54	25	9	5	6	1	80	11	235
2014	Full-time	45	31	10	8	5	0	76	13	3128
2014	Part-time	63	25	6	3	3	0	88	6	228

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	36	17	12	6	2	4	62	20	1141
2017	Part-time	18	42	14	8	6	0	11	68	17	22
2014	Full-time	23	39	15	11	6	3	4	66	18	1033
2014	Part-time	22	42	11	10	10	0	5	67	21	29

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	32	13	10	6	6	0	69	17	3851
2017	Part-time	39	28	11	9	6	6	1	72	16	237
2014	Full-time	27	34	15	11	7	5	1	65	20	3129
2014	Part-time	37	32	12	9	6	5	1	72	15	224
2011	Full-time	19	29	19	15	12	5	0	52	28	3735
2011	Part-time	21	30	17	12	9	8	4	57	24	126

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	33	14	14	8	2	0	63	23	3849
2017	Part-time	37	30	11	10	9	2	0	69	20	236
2014	Full-time	23	32	17	15	11	2	0	57	26	3126
2014	Part-time	37	22	16	8	7	8	1	65	18	225
2011	Full-time	19	28	18	17	16	2	0	48	34	3734
2011	Part-time	24	29	19	13	11	2	1	55	25	126

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	31	18	17	10	5	1	53	28	3846
2017	Part-time	28	29	14	13	7	8	0	62	22	237
2014	Full-time	14	33	17	20	12	4	0	49	33	3125
2014	Part-time	26	30	14	12	8	6	3	62	23	226
2011	Full-time	9	29	19	22	17	4	0	39	41	3734
2011	Part-time	13	29	20	17	13	8	0	46	32	126

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	28	15	14	13	7	54	29	3852
2017	Part-time	32	26	15	8	10	8	64	20	237
2014	Full-time	17	27	17	17	15	7	48	34	3123
2014	Part-time	27	23	15	16	10	9	55	28	225
2011	Full-time	14	27	18	17	17	7	44	37	3735
2011	Part-time	17	27	22	8	12	13	51	24	126

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	32	15	18	12	4	53	31	3852
2017	Part-time	28	35	12	11	9	4	67	21	237
2014	Full-time	14	32	17	21	13	2	48	35	3123
2014	Part-time	21	33	14	14	9	8	59	25	226
2011	Full-time	11	32	17	22	16	2	44	39	3731
2011	Part-time	17	28	12	25	13	6	47	40	126

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	40	14	9	4	1	0	73	13	3848
2017	Part-time	34	41	12	7	5	1	0	76	12	237
2014	Full-time	28	42	15	10	4	1	0	71	14	3123
2014	Part-time	31	33	15	15	3	3	1	67	18	227
2011	Full-time	30	40	14	10	5	1	0	71	16	3742
2011	Part-time	30	35	15	11	5	4	0	67	17	126

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	41	9	4	1	2	85	6	3842
2017	Part-time	46	37	9	4	1	3	85	5	235
2014	Full-time	40	42	10	5	2	2	83	7	3124
2014	Part-time	42	41	8	3	1	4	86	5	225
2011	Full-time	37	40	11	7	3	2	79	10	3740
2011	Part-time	37	42	10	4	3	4	82	8	126

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	34	12	10	5	4	1	72	16	3844
2017	Part-time	33	34	12	9	5	4	2	71	16	236
2014	Full-time	33	38	11	9	5	3	1	74	15	3122
2014	Part-time	35	40	9	5	5	3	3	79	11	225
2011	Full-time	33	35	12	10	6	3	1	71	17	3739
2011	Part-time	35	37	11	5	4	8	0	78	10	126

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	33	19	14	7	5	1	58	22	3843
2017	Part-time	20	34	19	10	7	7	2	60	19	237
2014	Full-time	17	32	23	15	7	5	1	52	24	3124
2014	Part-time	14	38	27	12	4	3	1	54	17	225
2011	Full-time	15	34	24	13	8	5	1	52	22	3733
2011	Part-time	16	37	19	10	5	8	4	61	17	126

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	25	15	16	13	8	2	51	32	3845
2017	Part-time	19	27	17	11	11	11	4	54	26	237
2014	Full-time	17	26	17	17	15	7	2	47	35	3125
2014	Part-time	23	33	11	12	7	11	3	65	22	225
2011	Full-time	16	25	16	17	17	7	2	45	37	3732
2011	Part-time	17	23	17	20	14	7	2	44	37	126

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	61	16	6	3	2	2	10	88	5	3853
2017	Part-time	58	15	8	2	3	3	12	86	5	237
2014	Full-time	61	15	8	3	2	2	9	86	6	3124
2014	Part-time	67	9	8	0	3	5	8	87	3	227

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	68	16	6	2	1	3	3	90	4	3847
2017	Part-time	65	15	7	2	5	3	4	85	7	236
2014	Full-time	64	17	6	2	2	4	4	89	5	3123
2014	Part-time	67	11	6	3	1	4	8	88	5	228
2011	Full-time	66	17	8	2	2	2	3	88	4	3733
2011	Part-time	69	13	9	2	2	4	1	86	4	125

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	33	16	15	9	4	1	58	25	3853
2017	Part-time	24	38	15	11	6	4	2	66	17	236
2014	Full-time	19	31	17	17	11	4	1	53	30	3125
2014	Part-time	24	31	13	10	5	12	4	66	19	226
2011	Full-time	15	31	18	18	15	2	1	48	34	3739
2011	Part-time	24	29	15	15	13	4	0	56	29	125

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	28	15	16	13	3	3	52	32	3848
2017	Part-time	21	31	13	11	11	8	5	60	25	237
2014	Full-time	19	28	14	17	16	3	3	51	35	3125
2014	Part-time	20	29	12	11	14	2	12	56	30	226
2011	Full-time	13	26	16	19	22	2	2	41	43	3737
2011	Part-time	9	34	15	12	21	6	3	47	36	125

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	39	18	11	6	3	0	64	17	3854
2017	Part-time	24	39	16	11	4	5	2	67	16	236

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	35	15	5	3	5	1	77	8	3849
2017	Part-time	36	36	14	5	3	4	3	77	8	237
2014	Full-time	38	36	14	5	3	5	1	78	8	3125
2014	Part-time	41	31	16	3	0	9	0	79	4	227

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	40	11	6	3	2	0	81	8	3847
2017	Part-time	45	35	8	5	3	3	1	84	8	237
2014	Full-time	38	40	11	7	2	2	0	80	9	3124
2014	Part-time	47	32	11	7	1	1	0	80	8	228
2011	Full-time	29	39	15	8	6	2	0	70	14	3734
2011	Part-time	29	41	15	5	6	3	1	73	12	126

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	36	8	5	3	0	84	8	3849
2017	Part-time	53	32	7	3	3	0	86	7	237
2014	Full-time	46	36	10	5	3	0	82	8	3119
2014	Part-time	57	26	11	4	2	0	83	6	227
2011	Full-time	36	37	12	9	6	0	73	15	3730
2011	Part-time	44	29	11	11	3	2	74	14	126

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	32	12	8	4	0	76	12	3845
2017	Part-time	49	29	10	7	4	0	79	11	237
2014	Full-time	37	35	14	9	4	1	73	13	3125
2014	Part-time	50	31	7	10	2	0	81	12	228
2011	Full-time	34	33	16	10	6	1	67	16	3729
2011	Part-time	36	36	9	12	5	1	73	17	126

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	36	12	9	5	0	74	14	3846
2017	Part-time	45	30	13	8	4	0	76	12	237
2014	Full-time	32	37	14	11	6	0	69	17	3129
2014	Part-time	44	32	10	13	2	0	75	15	228
2011	Full-time	28	35	15	14	8	0	63	22	3730
2011	Part-time	31	34	17	13	4	1	66	17	126

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	26	16	9	6	4	1	67	16	3846
2017	Part-time	44	25	13	9	4	3	2	72	14	236
2014	Full-time	37	26	17	10	5	4	0	67	16	3126
2014	Part-time	41	22	12	13	3	9	0	69	18	228
2011	Full-time	37	24	16	11	7	5	1	65	19	3731
2011	Part-time	40	21	18	7	5	6	3	67	13	126

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	28	37	35	3846
2017	Part-time	20	40	39	236
2014	Full-time	24	39	37	3123
2014	Part-time	23	41	36	228
2011	Full-time	20	48	32	3739
2011	Part-time	22	45	33	126

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	11	21	12	11	39	5	1049
2017	Part-time	13	12	20	2	47	7	48
2014	Full-time	12	32	16	18	9999	21	735
2014	Part-time	8	12	3	6	9999	71	42
2011	Full-time	26	27	19	14	9999	14	759
2011	Part-time	32	20	6	21	9999	21	27

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	18	82	3838
2017	Part-time	17	83	236
2014	Full-time	19	81	3125
2014	Part-time	14	86	228

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	54	670
2017	Part-time	58	38
2014	Full-time	52	564
2014	Part-time	64	32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	670
2017	Part-time	61	38
2014	Full-time	56	564
2014	Part-time	51	32

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	670
2014	Full-time	9	564

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	670
2017	Part-time	0	38
2014	Full-time	1	564
2014	Part-time	0	32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	670
2017	Part-time	15	38
2014	Full-time	6	564
2014	Part-time	0	32

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	670
2017	Part-time	16	38
2014	Full-time	18	564
2014	Part-time	14	32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	670
2014	Full-time	3	564

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	670
2017	Part-time	47	38
2014	Full-time	38	565
2014	Part-time	39	32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	39	670
2017	Part-time	38	38
2014	Full-time	40	565
2014	Part-time	45	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	670
2017	Part-time	31	38
2014	Full-time	37	565
2014	Part-time	22	32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	36	670
2017	Part-time	44	38
2014	Full-time	38	565
2014	Part-time	20	32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	670
2017	Part-time	17	38
2014	Full-time	29	565
2014	Part-time	38	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	57	670
2017	Part-time	40	38
2014	Full-time	59	565
2014	Part-time	42	32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	34	670
2017	Part-time	26	38
2014	Full-time	31	565

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	670
2017	Part-time	0	38
2014	Full-time	1	565
2014	Part-time	0	32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	670
2014	Full-time	10	565

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	670
2014	Full-time	13	565

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	42	670
2017	Part-time	32	38
2014	Full-time	43	565
2014	Part-time	39	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	670
2017	Part-time	38	38
2014	Full-time	29	565
2014	Part-time	34	32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	670
2014	Full-time	12	565

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	53	671
2017	Part-time	40	36
2014	Full-time	55	566
2014	Part-time	44	32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	29	671
2017	Part-time	18	36
2014	Full-time	30	566
2014	Part-time	20	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	671
2014	Full-time	14	566
2014	Part-time	22	32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	671
2017	Part-time	26	36
2014	Full-time	15	566

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	671
2014	Full-time	10	566

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	671
2014	Full-time	3	566
2014	Part-time	0	32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	671
2014	Full-time	18	566
2014	Part-time	29	32

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	671
2017	Part-time	15	36
2014	Full-time	9	566

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	671
2017	Part-time	28	36
2014	Full-time	23	566
2014	Part-time	29	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	629
2014	Full-time	16	540
2014	Part-time	11	30

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	629
2017	Part-time	17	33
2014	Full-time	25	540
2014	Part-time	19	30

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	629
2014	Full-time	10	540

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	629
2014	Full-time	9	540
2014	Part-time	0	30

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	629
2014	Full-time	9	540

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	629
2014	Full-time	8	540

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	629
2014	Full-time	7	540
2014	Part-time	0	30

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	629
2017	Part-time	22	33
2014	Full-time	10	540

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	629
2014	Full-time	9	540

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	629
2017	Part-time	17	33
2014	Full-time	21	540

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	629
2014	Full-time	6	540

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	629
2017	Part-time	32	33
2014	Full-time	41	540
2014	Part-time	22	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	629
2014	Full-time	1	540
2014	Part-time	0	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	629
2017	Part-time	49	33
2014	Full-time	47	540
2014	Part-time	46	30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	629
2014	Full-time	16	540

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	94	6	671
2017	Part-time	88	12	38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	19	17	9	7	21	9	52	23	3847
2017	Part-time	23	19	16	6	6	22	7	60	18	236
2014	Full-time	18	21	19	8	6	20	7	54	20	3124
2014	Part-time	20	17	15	7	4	27	11	59	17	227

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	30	16	9	5	9	1	66	15	3846
2017	Part-time	36	29	16	5	4	8	2	72	10	236
2014	Full-time	28	31	18	8	4	9	2	66	14	3127
2014	Part-time	33	32	11	4	2	17	1	78	8	227
2011	Full-time	32	37	15	8	5	4	0	71	13	3738
2011	Part-time	37	36	9	6	4	5	2	79	11	125

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	44	10	8	4	4	4	75	14	3853
2017	Part-time	14	47	8	10	5	7	10	73	18	237
2014	Full-time	28	48	7	7	4	2	4	81	11	3127
2014	Part-time	23	33	11	11	1	14	7	70	15	229
2011	Full-time	29	52	8	6	2	1	2	83	8	3736
2011	Part-time	27	50	9	5	1	5	4	84	7	126

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	20	19	13	10	21	8	41	32	3844
2017	Part-time	14	23	16	9	9	18	12	52	25	237
2014	Full-time	10	25	21	11	7	18	8	47	24	3124
2014	Part-time	13	21	16	9	5	26	9	53	22	229
2011	Full-time	10	29	23	13	8	14	4	48	25	3737
2011	Part-time	11	30	20	10	7	15	7	52	22	126

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	31	10	5	2	10	5	80	9	3852
2017	Part-time	38	33	7	3	3	9	7	85	7	237
2014	Full-time	38	34	9	5	2	7	5	82	8	3126
2014	Part-time	37	24	10	3	2	17	8	82	6	228
2011	Full-time	37	36	11	6	3	5	3	78	9	3737
2011	Part-time	38	32	9	6	3	10	2	80	10	126

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	31	13	7	3	13	5	72	12	3850
2017	Part-time	29	32	11	4	3	13	8	78	9	236
2014	Full-time	29	33	12	7	3	11	5	74	12	3122
2014	Part-time	23	25	12	6	4	24	8	69	14	228
2011	Full-time	27	34	15	8	5	7	2	69	15	3731
2011	Part-time	26	34	13	10	3	12	2	69	15	126

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	7	93	3835
2017	Part-time	7	93	236
2014	Full-time	6	94	3122
2014	Part-time	5	95	228

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	44	264
2014	Full-time	40	187
2014	Part-time	60	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	69	264
2017	Part-time	69	16
2014	Full-time	68	187
2014	Part-time	52	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	264
2014	Full-time	3	187
2014	Part-time	0	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	264
2014	Full-time	6	187

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	264
2014	Full-time	23	187

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	264
2017	Part-time	0	16
2014	Full-time	7	187

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	261
2014	Full-time	16	187

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	261
2014	Full-time	15	187

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	261
2014	Full-time	9	187

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	261
2014	Full-time	5	187
2014	Part-time	0	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	261
2014	Full-time	28	187

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	37	261
2017	Part-time	35	15
2014	Full-time	36	187

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	261
2017	Part-time	0	15
2014	Full-time	2	187

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	261

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	261
2014	Full-time	7	187

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	261
2014	Full-time	18	187

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	261
2017	Part-time	0	15
2014	Full-time	15	187

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	261
2017	Part-time	37	15
2014	Full-time	21	187
2014	Part-time	37	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	36	263
2014	Full-time	21	186

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	263
2014	Full-time	11	186
2014	Part-time	0	14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	263
2017	Part-time	0	16
2014	Full-time	11	186
2014	Part-time	0	14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	263
2014	Full-time	17	186

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	263
2014	Full-time	8	186

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	263
2014	Full-time	4	186

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	263
2014	Full-time	13	186

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	263
2014	Full-time	6	186
2014	Part-time	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	263
2017	Part-time	39	16
2014	Full-time	50	186
2014	Part-time	68	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	250
2014	Full-time	7	176

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	20	250
2014	Full-time	17	176
2014	Part-time	50	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	250
2014	Full-time	6	176
2014	Part-time	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	250
2017	Part-time	0	14
2014	Full-time	4	176
2014	Part-time	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	250
2017	Part-time	0	14
2014	Full-time	4	176
2014	Part-time	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	250
2014	Full-time	6	176
2014	Part-time	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	250
2017	Part-time	0	14
2014	Full-time	7	176
2014	Part-time	0	13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	250
2017	Part-time	0	14
2014	Full-time	10	176

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	250
2014	Full-time	7	176

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	250
2014	Full-time	23	176

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	250
2014	Full-time	9	176
2014	Part-time	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	41	250
2014	Full-time	39	176

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	250
2017	Part-time	0	14
2014	Part-time	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	59	250
2017	Part-time	57	14
2014	Full-time	65	176
2014	Part-time	55	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	250
2014	Full-time	8	176
2014	Part-time	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	93	7	263
2017	Part-time	100	0	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	18	19	4	3	28	9	60	10	3847
2017	Part-time	26	19	15	4	4	26	6	66	12	235
2014	Full-time	21	21	19	3	2	26	7	64	8	3121
2014	Part-time	20	21	17	1	1	30	10	68	4	228

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	30	16	4	2	12	2	73	8	3847
2017	Part-time	37	25	16	4	3	12	3	73	8	237
2014	Full-time	33	30	16	4	2	13	2	74	7	3126
2014	Part-time	35	23	17	3	1	18	2	74	5	228
2011	Full-time	37	36	14	5	3	5	0	77	8	3741
2011	Part-time	36	37	9	5	3	9	1	82	8	125

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	21	21	18	26	0	1	35	44	3855
2017	Part-time	17	24	21	16	19	0	2	43	36	235

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	28	24	13	9	0	1	53	23	3853
2017	Part-time	32	27	23	10	5	0	2	61	15	235

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	28	18	8	4	0	3	68	13	3841
2017	Part-time	37	33	13	8	3	0	6	75	11	235

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	23	23	16	13	0	1	47	29	3855
2017	Part-time	27	23	19	14	12	2	2	52	28	235

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	26	14	6	4	0	4	74	11	3846
2017	Part-time	54	18	14	6	4	0	4	75	10	235

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	31	20	12	7	0	0	61	19	3835
2017	Part-time	36	31	19	6	6	1	1	68	12	235

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	32	20	11	6	1	1	63	17	3836
2017	Part-time	34	32	19	6	5	1	3	69	11	236

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	32	21	12	6	0	1	61	18	3832
2017	Part-time	33	30	19	8	5	2	4	66	14	236

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	31	19	11	6	0	1	63	17	3840
2017	Part-time	37	33	15	6	5	2	3	72	11	236

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	31	17	8	4	0	1	72	11	3827
2017	Part-time	39	34	15	5	4	1	2	76	9	236

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	24	12	5	2	0	1	81	7	3844
2017	Part-time	57	24	11	4	2	0	2	82	6	235

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	73	13	6	4	2	0	2	88	6	3849
2017	Part-time	78	8	4	3	3	1	3	90	6	235

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	31	13	5	2	0	1	80	7	3847
2017	Part-time	54	30	9	5	1	0	1	85	6	237

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	58	22	10	6	4	0	1	81	10	3848
2017	Part-time	62	19	8	6	3	0	1	82	10	235

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	14	6	2	1	0	20	89	4	3846
2017	Part-time	64	10	2	3	2	0	19	91	6	234

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	25	10	3	2	0	3	85	5	3827
2017	Part-time	62	25	5	2	1	1	4	91	4	235

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	21	11	8	8	0	2	72	17	3853
2017	Part-time	45	15	16	6	14	0	3	62	22	237

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	29	11	4	2	0	2	83	5	3849
2017	Part-time	51	30	12	2	1	1	2	84	4	232

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	32	36	13	5	0	0	45	18	3856
2017	Part-time	21	34	33	6	5	1	0	56	11	237

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	8	19	38	24	11	0	0	35	27	3837
2017	Part-time	5	15	35	27	17	0	1	45	20	237

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	36	20	13	9	5	1	56	23	3852
2017	Part-time	17	34	22	11	8	7	1	56	20	235

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	38	16	15	9	2	0	59	25	3853
2017	Part-time	24	41	17	11	5	2	0	67	16	236

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	13	87	3843
2017	Part-time	14	86	234
2014	Full-time	12	88	3119
2014	Part-time	11	89	227

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	72	28	474
2017	Part-time	82	18	37
2014	Full-time	76	24	359
2014	Part-time	88	12	26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	36	6	6	3	0	2	84	9	342
2017	Part-time	41	42	6	6	4	0	0	83	11	32
2014	Full-time	49	39	4	6	1	1	0	89	7	275
2014	Part-time	58	26	13	0	3	0	0	84	3	22

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	23	23	15	18	2	0	18	82	3856
2017	Part-time	17	25	21	10	22	4	0	18	82	236

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	29	3012
2017	Part-time	31	185

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	36	3012
2017	Part-time	37	185

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	3012
2017	Part-time	23	185

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	3012
2017	Part-time	44	185

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	3012
2017	Part-time	2	185

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	3012
2017	Part-time	28	185

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	6	42	18	11	4	19	2935
2017	Part-time	5	48	16	10	4	17	176

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	24	15	19	23	1	6	39	45	3037
2017	Part-time	20	29	9	19	18	1	3	51	39	187

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	4	10	12	18	44	3	9	16	70	3030
2017	Part-time	6	20	12	22	35	1	5	28	60	187

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Parks Canada by Question 100. Do you work full-time or part-time?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me