2017 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	36	6	5	2	88	6	66
2017	Non-visible minority	50	39	3	6	2	89	8	280
2014	Visible minority	43	43	0	6	8	86	14	49
2014	Non-visible minority	51	40	3	4	2	91	6	265
2011	Visible minority	36	38	4	15	8	74	23	53
2011	Non-visible minority	44	42	3	9	3	86	11	269
2008	Visible minority	32	59	2	5	2	91	7	44
2008	Non-visible minority	50	38	3	6	3	88	9	235

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	15	2	0	2	3	0	97	2	66
2017	Non-visible minority	76	15	4	4	0	1	0	92	4	279
2014	Visible minority	76	18	2	0	2	2	0	96	2	49
2014	Non-visible minority	69	20	5	2	2	0	2	91	4	265
2011	Visible minority	83	9	2	2	4	0	0	92	6	53
2011	Non-visible minority	65	22	4	5	3	0	0	88	8	269
2008	Visible minority	77	16	5	2	0	0	0	93	2	44
2008	Non-visible minority	69	14	4	7	5	0	0	84	12	235

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	83	11	3	0	3	0	94	3	66
2017	Non-visible minority	67	20	5	7	2	0	87	9	279
2014	Visible minority	80	14	2	2	2	0	94	4	49
2014	Non-visible minority	66	22	4	4	4	0	88	8	264
2011	Visible minority	81	13	4	2	0	0	94	2	53
2011	Non-visible minority	62	20	5	6	5	1	83	11	269
2008	Visible minority	81	14	5	0	0	0	95	0	43
2008	Non-visible minority	63	17	6	8	6	1	81	13	235

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	32	3	8	2	88	9	66
2017	Non-visible minority	57	34	3	5	1	90	7	280
2014	Visible minority	49	33	6	8	4	82	12	49
2014	Non-visible minority	61	24	5	9	1	85	10	265
2011	Visible minority	52	38	2	4	4	90	8	52
2011	Non-visible minority	59	28	4	7	1	87	9	268

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	30	9	14	5	73	18	66
2017	Non-visible minority	50	37	3	6	3	88	9	280
2014	Visible minority	33	29	16	16	6	61	22	49
2014	Non-visible minority	49	34	7	8	2	83	10	265
2011	Visible minority	26	42	15	9	8	68	17	53
2011	Non-visible minority	37	39	11	10	3	76	13	269
2008	Visible minority	14	50	18	11	7	64	18	44
2008	Non-visible minority	26	35	14	18	6	61	25	235

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	39	8	3	0	89	3	66
2017	Non-visible minority	56	32	9	4	0	87	4	280
2014	Visible minority	41	41	12	4	2	82	6	49
2014	Non-visible minority	54	34	7	3	1	89	5	265
2011	Visible minority	45	42	9	4	0	87	4	53
2011	Non-visible minority	46	36	11	4	2	83	6	269
2008	Visible minority	36	48	2	9	5	84	14	44
2008	Non-visible minority	51	34	4	7	3	86	11	235

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	42	6	3	0	91	3	66
2017	Non-visible minority	59	32	7	1	1	91	2	280
2014	Visible minority	39	45	6	4	6	84	10	49
2014	Non-visible minority	56	34	7	3	1	89	3	265
2011	Visible minority	43	42	11	2	2	85	4	53
2011	Non-visible minority	48	37	7	6	1	86	7	269
2008	Visible minority	25	66	2	2	5	91	7	44
2008	Non-visible minority	52	36	5	4	3	88	7	235

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	45	8	0	0	92	0	66
2017	Non-visible minority	64	30	3	3	0	94	3	280
2014	Visible minority	45	47	4	2	2	92	4	49
2014	Non-visible minority	61	32	4	3	0	93	3	265

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	31	3	6	0	1	0	91	6	66
2017	Non-visible minority	64	25	4	5	1	0	0	90	6	280
2014	Visible minority	55	20	14	8	2	0	0	76	10	49
2014	Non-visible minority	59	26	6	6	1	1	0	86	8	265
2011	Visible minority	47	32	9	8	4	0	0	79	11	53
2011	Non-visible minority	49	33	6	7	4	1	1	83	11	269

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	15	18	12	6	0	21	55	23	66
2017	Non-visible minority	42	19	7	9	9	2	12	71	21	280
2014	Visible minority	53	14	10	4	8	0	10	75	14	49
2014	Non-visible minority	42	20	9	6	7	1	15	73	16	265
2011	Visible minority	40	26	11	13	2	2	6	71	16	53
2011	Non-visible minority	33	23	10	10	9	3	12	66	22	268
2008	Visible minority	26	28	14	5	12	7	9	64	19	43
2008	Non-visible minority	36	22	10	12	7	1	12	67	22	235

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	45	10	3	2	85	5	66
2017	Non-visible minority	47	34	12	5	1	82	6	280
2014	Visible minority	37	43	6	12	2	80	14	49
2014	Non-visible minority	43	44	8	4	2	87	6	265
2011	Visible minority	38	34	21	8	0	72	8	53
2011	Non-visible minority	37	39	11	9	4	77	12	269
2008	Visible minority	34	43	9	9	5	77	14	44
2008	Non-visible minority	44	34	13	6	3	78	9	233

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	43	12	8	6	0	0	75	14	66
2017	Non-visible minority	46	35	9	5	5	0	0	81	10	280
2014	Visible minority	43	22	10	14	10	0	0	65	24	49
2014	Non-visible minority	37	37	12	11	3	1	0	74	14	265
2011	Visible minority	23	43	13	8	11	0	2	67	19	53
2011	Non-visible minority	33	37	12	11	6	0	0	71	17	269

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	42	12	7	2	0	0	79	9	66
2017	Non-visible minority	45	37	6	10	2	0	0	82	12	280

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	41	3	3	0	94	3	66
2017	Non-visible minority	61	28	5	4	2	89	6	280
2014	Visible minority	47	35	6	6	6	82	12	49
2014	Non-visible minority	57	32	5	5	2	88	6	265
2011	Visible minority	43	45	6	6	0	89	6	53
2011	Non-visible minority	48	38	9	4	1	86	4	269
2008	Visible minority	55	39	5	0	2	93	2	44
2008	Non-visible minority	50	35	8	5	2	85	7	234

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	33	12	11	2	0	0	76	12	66
2017	Non-visible minority	46	34	8	7	5	0	0	80	13	280

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	33	2	2	0	97	2	66
2017	Non-visible minority	63	26	9	2	0	88	3	280
2014	Visible minority	61	33	2	4	0	94	4	49
2014	Non-visible minority	68	25	5	1	1	93	2	265
2011	Visible minority	62	23	11	2	2	85	4	53
2011	Non-visible minority	58	33	6	1	1	91	3	269

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	35	9	8	2	0	0	82	9	65
2017	Non-visible minority	41	40	10	5	2	0	0	82	8	280
2014	Visible minority	39	41	8	6	6	0	0	80	12	49
2014	Non-visible minority	39	43	7	6	3	0	1	83	10	265
2011	Visible minority	23	42	19	8	8	2	0	65	15	53
2011	Non-visible minority	35	42	7	12	3	0	0	77	15	269

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	9	9	2	81	11	66
2017	Non-visible minority	49	32	11	5	4	81	9	280
2014	Visible minority	61	20	4	14	0	82	14	49
2014	Non-visible minority	43	37	11	5	4	81	9	265

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	43	11	6	0	0	83	6	66
2017	Non-visible minority	52	34	7	4	2	0	86	6	280
2014	Visible minority	51	24	12	8	4	0	76	12	49
2014	Non-visible minority	51	35	6	5	2	1	87	7	264
2011	Visible minority	43	38	9	4	6	0	81	9	53
2011	Non-visible minority	48	36	9	6	0	0	84	7	269

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	39	5	2	0	94	2	66
2017	Non-visible minority	54	31	11	3	1	85	4	280
2014	Visible minority	51	29	8	10	2	80	12	49
2014	Non-visible minority	49	37	9	3	2	86	5	265
2011	Visible minority	47	34	17	2	0	81	2	53
2011	Non-visible minority	46	38	9	6	1	84	8	269
2008	Visible minority	45	39	7	5	5	84	9	44
2008	Non-visible minority	50	34	7	6	2	85	9	235

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	34	14	2	2	0	83	3	66
2017	Non-visible minority	46	37	10	4	2	1	84	6	280
2014	Visible minority	41	39	12	6	2	0	80	8	49
2014	Non-visible minority	42	41	11	4	2	0	83	6	265
2011	Visible minority	40	34	19	4	4	0	74	8	53
2011	Non-visible minority	35	40	16	7	3	0	75	9	269
2008	Visible minority	32	39	14	14	2	0	70	16	44
2008	Non-visible minority	34	41	15	5	4	0	76	9	235

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	14	33	27	16	0	5	45	20	66
2017	Non-visible minority	9	13	34	23	16	0	4	41	23	277
2014	Visible minority	6	19	40	25	8	0	2	34	26	48
2014	Non-visible minority	6	17	35	22	17	1	1	40	24	264
2011	Visible minority	8	25	25	34	8	0	2	42	33	53
2011	Non-visible minority	6	26	34	19	11	1	3	32	33	268
2008	Visible minority	7	20	43	20	9	0	0	30	27	44
2008	Non-visible minority	9	29	34	16	9	0	2	25	40	235

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	12	20	26	33	2	5	63	16	65
2017	Non-visible minority	8	11	24	24	28	1	4	54	21	275
2014	Visible minority	2	14	16	39	24	0	4	66	17	49
2014	Non-visible minority	3	6	25	27	33	3	3	64	10	265
2011	Visible minority	8	8	17	34	28	4	2	66	16	53
2011	Non-visible minority	5	13	26	32	17	1	4	53	19	269
2008	Visible minority	5	19	35	19	21	2	0	40	24	43
2008	Non-visible minority	12	26	31	17	11	0	2	29	39	235

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	18	24	27	19	0	5	48	27	66
2017	Non-visible minority	8	15	29	23	22	1	3	47	23	275
2014	Visible minority	6	18	22	31	20	2	0	52	25	49
2014	Non-visible minority	9	14	32	24	20	0	1	45	23	265
2011	Visible minority	11	19	30	21	17	2	0	38	31	53
2011	Non-visible minority	10	18	31	24	13	0	4	39	29	268
2008	Visible minority	7	21	42	23	7	0	0	30	28	43
2008	Non-visible minority	12	20	32	23	11	0	2	34	33	234

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	8	20	34	30	6	68	11	65
2017	Non-visible minority	4	5	27	38	23	3	63	9	273
2014	Visible minority	2	4	33	43	18	0	61	6	49
2014	Non-visible minority	3	9	32	31	23	2	55	12	263
2011	Visible minority	0	11	28	40	19	2	60	12	53
2011	Non-visible minority	5	13	29	33	16	3	51	18	268
2008	Visible minority	5	11	36	34	14	0	48	16	44
2008	Non-visible minority	6	12	38	26	16	2	42	19	234

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	15	29	24	21	2	5	47	22	66
2017	Non-visible minority	7	15	30	21	22	1	3	45	23	275
2014	Visible minority	6	18	33	24	14	4	0	40	26	49
2014	Non-visible minority	7	11	34	20	22	2	3	44	20	265
2011	Visible minority	13	15	30	23	19	0	0	42	28	53
2011	Non-visible minority	10	19	30	24	13	1	4	39	30	268
2008	Visible minority	12	23	28	23	14	0	0	37	35	43
2008	Non-visible minority	9	20	32	19	16	1	3	36	31	233

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	9	24	23	31	0	6	57	18	66
2017	Non-visible minority	5	9	26	27	27	3	4	57	15	275
2014	Visible minority	2	18	18	31	22	4	4	58	22	49
2014	Non-visible minority	2	5	19	32	33	4	6	72	8	265
2011	Visible minority	4	2	23	42	23	6	2	69	6	53
2011	Non-visible minority	5	10	24	32	21	2	5	58	16	269
2008	Visible minority	0	18	27	25	23	2	5	51	20	44
2008	Non-visible minority	6	13	29	32	18	0	2	52	19	235

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	11	23	34	18	2	5	55	21	66
2017	Non-visible minority	7	11	29	27	21	1	4	51	18	275
2014	Visible minority	8	25	21	29	13	4	0	43	35	48
2014	Non-visible minority	7	15	31	25	17	2	2	44	23	263

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	18	5	0	2	0	5	94	2	66
2017	Non-visible minority	72	17	5	3	3	0	0	89	6	280
2014	Visible minority	88	6	2	0	2	2	0	96	2	49
2014	Non-visible minority	71	16	6	6	1	0	0	87	7	265
2011	Visible minority	75	19	2	2	0	0	2	96	2	53
2011	Non-visible minority	66	17	6	6	4	1	1	84	10	267
2008	Visible minority	80	11	5	0	2	0	2	93	2	44
2008	Non-visible minority	63	16	6	5	8	0	3	81	13	235

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	25	6	12	5	4	15	72	20	66
2017	Non-visible minority	36	27	14	9	5	5	4	70	15	280
2014	Visible minority	41	16	16	16	4	2	4	61	22	49
2014	Non-visible minority	38	33	12	7	2	4	5	78	10	265

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	31	9	6	6	79	12	66
2017	Non-visible minority	58	24	7	8	3	82	11	280
2014	Visible minority	47	27	12	8	6	73	14	49
2014	Non-visible minority	53	29	8	7	3	83	10	265

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	36	5	14	5	2	3	76	19	66
2017	Non-visible minority	48	35	7	7	2	0	0	83	10	280
2014	Visible minority	43	41	4	12	0	0	0	84	12	49
2014	Non-visible minority	52	30	8	6	2	2	0	83	9	265
2011	Visible minority	40	32	15	8	6	0	0	72	13	53
2011	Non-visible minority	46	36	5	9	3	0	0	82	12	268
2008	Visible minority	50	30	9	7	2	2	0	81	9	44
2008	Non-visible minority	46	38	6	6	3	0	0	85	9	235

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	36	24	3	3	9	1	67	7	66
2017	Non-visible minority	41	23	14	9	6	6	1	69	16	279
2014	Visible minority	37	29	2	18	4	8	2	73	25	49
2014	Non-visible minority	40	26	12	9	4	7	1	73	14	265
2011	Visible minority	28	32	13	11	8	6	2	65	20	53
2011	Non-visible minority	44	27	9	6	8	6	0	75	15	268
2008	Visible minority	39	30	11	5	0	14	2	81	5	44
2008	Non-visible minority	45	28	9	5	9	3	1	76	15	235

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	27	8	21	5	18	6	57	33	66
2017	Non-visible minority	21	28	10	14	8	15	4	60	27	279
2014	Visible minority	18	31	8	24	2	16	0	59	32	49
2014	Non-visible minority	24	25	15	12	5	17	2	60	21	265

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	30	6	9	2	83	11	66
2017	Non-visible minority	59	30	4	5	2	90	7	280
2014	Visible minority	55	35	6	4	0	90	4	49
2014	Non-visible minority	57	34	3	5	0	91	6	265

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	43	8	5	2	0	0	86	6	66
2017	Non-visible minority	53	31	7	6	2	0	0	84	9	280
2014	Visible minority	53	22	6	14	0	2	2	79	15	49
2014	Non-visible minority	51	31	8	6	3	1	0	84	8	265
2011	Visible minority	42	36	9	8	6	0	0	77	13	53
2011	Non-visible minority	39	34	9	14	3	0	0	74	17	267
2008	Visible minority	43	39	2	9	5	2	0	84	14	44
2008	Non-visible minority	36	33	14	10	6	0	1	70	16	235

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	40	6	2	3	0	0	89	5	66
2017	Non-visible minority	60	24	6	6	1	1	1	86	7	278
2014	Visible minority	63	12	12	8	2	2	0	77	10	49
2014	Non-visible minority	59	25	9	3	2	3	0	86	5	265
2011	Visible minority	49	17	13	11	6	2	2	69	18	53
2011	Non-visible minority	51	26	9	8	2	3	1	80	11	267
2008	Visible minority	48	25	5	14	5	2	2	76	19	44
2008	Non-visible minority	45	29	14	5	6	1	0	75	11	235

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	34	3	6	3	0	0	88	9	66
2017	Non-visible minority	53	31	6	5	4	0	0	85	9	280
2014	Visible minority	51	27	8	10	2	2	0	79	13	49
2014	Non-visible minority	54	28	9	4	3	1	0	84	7	265
2011	Visible minority	42	34	9	8	8	0	0	75	15	53
2011	Non-visible minority	47	27	8	11	5	0	1	75	16	267
2008	Visible minority	36	36	7	7	9	5	0	76	17	44
2008	Non-visible minority	35	39	10	10	6	0	0	74	15	235

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	16	0	0	3	2	97	3	66
2017	Non-visible minority	84	9	3	1	2	0	94	3	280
2014	Visible minority	90	10	0	0	0	0	100	0	49
2014	Non-visible minority	85	10	2	0	2	1	95	2	265
2011	Visible minority	81	13	4	0	0	2	96	0	53
2011	Non-visible minority	78	10	4	2	4	1	90	6	267
2008	Visible minority	84	11	2	0	0	2	98	0	44
2008	Non-visible minority	71	10	5	5	6	4	84	11	235

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	18	8	0	2	0	11	90	2	66
2017	Non-visible minority	59	22	7	2	2	3	5	87	5	280
2014	Visible minority	61	16	10	2	6	0	4	81	9	49
2014	Non-visible minority	58	17	5	6	4	4	6	84	11	265
2011	Visible minority	53	25	9	8	6	0	0	77	13	53
2011	Non-visible minority	42	23	11	7	10	3	4	70	18	269

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	27	8	3	0	0	1	89	3	66
2017	Non-visible minority	66	22	5	3	3	0	0	89	6	280

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	33	4	5	2	2	0	89	6	66
2017	Non-visible minority	65	24	6	3	2	0	0	89	5	280

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	21	8	8	6	79	14	66
2017	Non-visible minority	61	24	8	3	3	85	7	280
2014	Visible minority	61	24	6	6	2	86	8	49
2014	Non-visible minority	60	28	6	2	3	89	5	264

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	44	13	6	0	0	13	79	7	16
2017	Non-visible minority	51	27	6	6	0	1	8	86	7	78
2014	Visible minority	63	13	6	13	0	0	6	80	13	16
2014	Non-visible minority	46	36	7	4	1	3	1	86	6	67

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	14	14	2	2	71	15	66
2017	Non-visible minority	30	31	11	13	12	2	63	26	280
2014	Visible minority	45	27	4	16	4	4	74	21	49
2014	Non-visible minority	33	35	12	11	5	5	72	16	265
2011	Visible minority	33	29	23	4	10	2	63	14	52
2011	Non-visible minority	32	35	14	7	6	5	71	14	269

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	36	14	15	5	3	0	66	20	66
2017	Non-visible minority	34	30	11	12	11	2	0	66	23	280
2014	Visible minority	43	22	12	12	8	2	0	67	21	49
2014	Non-visible minority	35	34	14	11	5	2	0	70	16	265
2011	Visible minority	26	43	15	8	6	2	0	71	13	53
2011	Non-visible minority	33	36	16	8	6	1	0	70	14	269
2008	Visible minority	18	41	20	14	5	2	0	60	19	44
2008	Non-visible minority	22	36	19	13	7	2	1	60	20	234

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	46	6	15	5	3	74	20	66
2017	Non-visible minority	30	28	15	12	11	4	60	24	280
2014	Visible minority	35	27	14	14	4	6	65	20	49
2014	Non-visible minority	28	36	12	15	4	5	68	20	264
2011	Visible minority	25	47	11	8	6	4	75	14	53
2011	Non-visible minority	25	44	14	9	4	4	71	14	266
2008	Visible minority	18	36	23	9	9	5	57	19	44
2008	Non-visible minority	13	44	20	14	5	3	60	20	235

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	15	12	0	3	72	12	66
2017	Non-visible minority	41	28	12	8	7	3	71	16	279
2014	Visible minority	41	33	6	10	4	6	78	15	49
2014	Non-visible minority	41	32	11	6	5	3	76	12	265
2011	Visible minority	25	36	15	13	9	2	62	23	53
2011	Non-visible minority	37	34	11	10	5	3	73	15	267
2008	Visible minority	16	36	14	16	11	7	56	29	44
2008	Non-visible minority	18	31	17	17	8	8	54	27	235

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	48	9	12	5	2	0	74	17	66
2017	Non-visible minority	29	32	15	13	9	2	0	63	22	279
2014	Visible minority	35	37	6	12	8	2	0	73	21	49
2014	Non-visible minority	23	39	17	11	7	2	1	64	18	263
2011	Visible minority	25	43	11	13	6	2	0	69	19	53
2011	Non-visible minority	24	45	13	12	5	1	0	70	17	267
2008	Visible minority	16	43	11	18	9	2	0	60	28	44
2008	Non-visible minority	17	34	20	18	10	1	0	51	28	235

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	48	5	0	0	0	95	0	66
2017	Non-visible minority	55	34	5	5	2	0	89	6	279
2014	Visible minority	53	35	4	6	0	2	90	6	49
2014	Non-visible minority	47	39	7	4	3	0	86	7	264
2011	Visible minority	35	54	10	2	0	0	88	2	52
2011	Non-visible minority	43	44	9	3	1	0	87	4	269

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	40	6	5	0	0	0	89	5	66
2017	Non-visible minority	59	27	8	5	1	0	0	87	5	278
2014	Visible minority	55	31	4	2	4	4	0	89	6	49
2014	Non-visible minority	56	30	8	3	1	2	0	88	4	265
2011	Visible minority	36	42	11	4	2	4	2	82	6	53
2011	Non-visible minority	52	32	9	5	1	1	0	85	6	269

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	48	14	2	0	0	2	85	2	66
2017	Non-visible minority	47	28	11	7	5	2	0	77	12	279
2014	Visible minority	45	31	10	6	6	2	0	77	13	49
2014	Non-visible minority	48	33	9	7	3	0	0	81	10	265
2011	Visible minority	38	26	21	8	2	4	2	68	10	53
2011	Non-visible minority	44	32	11	7	3	3	1	79	10	269
2008	Visible minority	41	34	9	9	2	5	0	79	12	44
2008	Non-visible minority	42	34	9	9	5	1	0	77	14	235

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	45	11	8	0	3	1	81	8	66
2017	Non-visible minority	49	35	12	2	1	1	0	85	3	277
2014	Visible minority	39	45	6	2	4	4	0	87	6	49
2014	Non-visible minority	35	37	12	8	3	4	1	76	11	265
2011	Visible minority	21	30	30	11	2	6	0	54	14	53
2011	Non-visible minority	35	36	16	4	3	5	0	75	8	269

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	40	12	14	6	8	5	64	22	66
2017	Non-visible minority	22	18	13	17	19	7	3	45	40	278
2014	Visible minority	18	22	14	10	18	14	2	49	34	49
2014	Non-visible minority	20	18	14	19	14	9	5	44	39	265
2011	Visible minority	17	21	32	8	15	4	4	41	24	53
2011	Non-visible minority	11	21	15	16	16	12	9	40	41	268

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	31	2	0	2	0	3	97	2	66
2017	Non-visible minority	64	22	6	4	2	1	0	87	6	280
2014	Visible minority	78	16	2	2	2	0	0	94	4	49
2014	Non-visible minority	64	22	4	8	1	1	1	87	9	264

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	25	2	0	2	0	3	97	2	66
2017	Non-visible minority	78	14	3	1	1	1	1	95	2	280
2014	Visible minority	88	8	4	0	0	0	0	96	0	49
2014	Non-visible minority	75	16	3	3	1	1	0	93	4	263
2011	Visible minority	74	11	8	2	0	0	6	90	2	53
2011	Non-visible minority	66	21	6	3	1	2	1	90	4	269
2008	Visible minority	68	16	7	5	0	0	5	88	5	44
2008	Non-visible minority	62	18	9	3	4	1	3	84	7	235

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	38	11	8	11	2	0	71	19	65
2017	Non-visible minority	43	34	10	8	4	0	0	78	12	279
2014	Visible minority	31	33	10	14	10	2	0	65	25	49
2014	Non-visible minority	39	35	11	10	4	1	0	74	14	265
2011	Visible minority	21	34	15	11	13	4	2	58	26	53
2011	Non-visible minority	31	35	14	11	7	1	0	68	18	268
2008	Visible minority	11	45	11	23	7	2	0	58	30	44
2008	Non-visible minority	22	36	13	17	11	1	0	59	28	235

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	33	22	11	14	5	1	51	26	66
2017	Non-visible minority	22	29	11	19	15	2	2	53	35	280
2014	Visible minority	20	20	12	18	22	6	0	43	43	49
2014	Non-visible minority	25	23	15	19	16	1	2	49	36	265
2011	Visible minority	15	25	23	23	13	2	0	40	37	53
2011	Non-visible minority	19	25	15	21	17	1	2	45	39	269
2008	Visible minority	5	35	21	26	9	2	2	41	37	43
2008	Non-visible minority	7	30	17	18	25	1	1	38	44	235

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	49	15	8	2	2	2	75	9	66
2017	Non-visible minority	35	40	14	6	1	2	1	77	8	279

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	36	14	2	2	2	83	3	66
2017	Non-visible minority	55	32	7	3	2	1	89	4	278
2014	Visible minority	55	33	4	6	2	0	88	8	49
2014	Non-visible minority	58	29	7	2	1	3	91	2	265

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	37	11	2	0	0	88	2	66
2017	Non-visible minority	54	34	8	2	2	1	88	4	280
2014	Visible minority	59	33	4	2	2	0	92	4	49
2014	Non-visible minority	56	34	6	3	0	2	91	3	265
2011	Visible minority	38	40	15	8	0	0	77	8	53
2011	Non-visible minority	46	38	10	3	2	1	85	5	267

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	33	9	0	0	91	0	66
2017	Non-visible minority	63	27	6	2	2	90	4	280
2014	Visible minority	67	19	8	4	2	85	6	48
2014	Non-visible minority	63	32	3	1	1	96	2	265
2011	Visible minority	44	44	10	2	0	88	2	52
2011	Non-visible minority	58	30	6	4	2	88	6	268
2008	Visible minority	44	40	2	12	2	84	14	43
2008	Non-visible minority	51	34	8	5	3	85	8	235

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	38	11	0	3	0	86	3	66
2017	Non-visible minority	55	25	11	6	2	1	80	8	280
2014	Visible minority	49	27	8	10	6	0	76	16	49
2014	Non-visible minority	49	30	14	5	2	0	80	7	265
2011	Visible minority	38	34	11	13	2	2	73	15	53
2011	Non-visible minority	41	30	14	10	5	0	71	15	269

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	35	12	5	2	0	82	6	66
2017	Non-visible minority	55	27	12	3	3	0	82	6	280
2014	Visible minority	51	27	4	14	4	0	78	18	49
2014	Non-visible minority	49	33	10	6	1	1	83	7	265
2011	Visible minority	32	40	11	17	0	0	72	17	53
2011	Non-visible minority	42	34	12	8	4	0	76	12	269
2008	Visible minority	37	44	2	7	9	0	81	16	43
2008	Non-visible minority	38	37	12	8	5	0	75	12	235

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	28	17	3	6	5	0	73	9	66
2017	Non-visible minority	48	23	14	9	5	1	1	72	14	279
2014	Visible minority	43	18	12	10	10	6	0	65	22	49
2014	Non-visible minority	40	25	14	13	6	3	0	67	19	265
2011	Visible minority	30	34	21	4	8	2	2	67	12	53
2011	Non-visible minority	34	26	14	14	9	3	1	62	24	269
2008	Visible minority	32	39	9	7	9	5	0	74	17	44
2008	Non-visible minority	34	22	15	17	9	3	0	58	26	235

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	23	33	44	66
2017	Non-visible minority	25	39	35	280
2014	Visible minority	31	39	31	49
2014	Non-visible minority	27	38	35	265
2011	Visible minority	17	40	43	53
2011	Non-visible minority	32	34	33	269

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	6	19	26	19	30	0	15
2017	Non-visible minority	11	24	40	8	5	11	71
2014	Visible minority	0	27	53	13	9999	7	15
2014	Non-visible minority	11	18	49	21	9999	0	71
2011	Non-visible minority	13	15	53	5	9999	15	87

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	66
2017	Non-visible minority	9	91	278
2014	Visible minority	18	82	49
2014	Non-visible minority	12	88	263

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	58	26
2014	Non-visible minority	26	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	65	26
2014	Non-visible minority	74	31

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26
2014	Non-visible minority	0	31

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26
2014	Non-visible minority	0	31

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	26
2014	Non-visible minority	29	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	26
2014	Non-visible minority	52	31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	26
2014	Non-visible minority	39	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	26
2014	Non-visible minority	48	31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	26
2014	Non-visible minority	42	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	26
2014	Non-visible minority	48	31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	26
2014	Non-visible minority	32	31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26
2014	Non-visible minority	0	31

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	26
2014	Non-visible minority	45	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	54	26
2014	Non-visible minority	55	31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	26
2014	Non-visible minority	23	31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26
2014	Non-visible minority	0	31

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	26
2014	Non-visible minority	32	31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	26
2014	Non-visible minority	47	30

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	54	26
2014	Non-visible minority	57	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26
2014	Non-visible minority	0	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	69	26
2014	Non-visible minority	50	30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	26

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	100	0	26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	21	15	2	5	28	14	64	10	66
2017	Non-visible minority	20	17	18	6	6	24	9	55	19	280
2014	Visible minority	20	12	10	6	14	24	12	52	32	49
2014	Non-visible minority	27	13	14	6	3	29	8	64	14	265

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	33	17	2	3	10	2	76	5	66
2017	Non-visible minority	38	28	15	7	5	7	1	71	12	280
2014	Visible minority	35	22	10	6	8	18	0	70	18	49
2014	Non-visible minority	41	29	12	5	2	10	1	79	7	265
2011	Visible minority	36	36	17	2	0	9	0	79	2	53
2011	Non-visible minority	36	31	18	3	3	9	0	74	6	267

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	15	5	2	3	8	63	70	15	66
2017	Non-visible minority	5	12	4	2	1	3	72	69	16	280
2014	Visible minority	6	4	10	4	6	4	65	33	33	49
2014	Non-visible minority	3	6	4	2	1	4	81	56	20	265
2011	Visible minority	4	13	13	2	10	6	52	41	27	52
2011	Non-visible minority	4	9	4	2	0	4	76	65	12	268
2008	Visible minority	7	14	9	5	9	7	50	47	32	44
2008	Non-visible minority	5	11	3	5	2	6	68	61	26	235

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	0	6	2	2	16	72	25	25	66
2017	Non-visible minority	4	4	4	0	1	6	80	55	13	279
2014	Visible minority	2	0	8	0	2	2	86	17	17	49
2014	Non-visible minority	1	3	3	0	0	3	89	47	11	265
2011	Visible minority	0	0	8	0	0	12	81	0	0	52
2011	Non-visible minority	1	3	3	0	1	4	87	52	12	267

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	8	9	0	0	13	63	63	0	66
2017	Non-visible minority	10	6	5	1	1	5	73	71	8	279
2014	Visible minority	8	4	8	0	0	12	67	60	0	49
2014	Non-visible minority	5	4	3	0	0	5	83	73	3	265
2011	Visible minority	6	6	8	0	4	17	60	50	17	52
2011	Non-visible minority	6	6	4	0	1	5	79	71	5	268
2008	Visible minority	11	9	9	2	0	18	50	64	7	44
2008	Non-visible minority	6	9	6	2	1	8	67	64	12	235

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	6	9	0	0	13	63	63	0	66
2017	Non-visible minority	9	7	4	1	1	5	73	71	8	277
2014	Visible minority	8	8	8	0	0	10	65	67	0	49
2014	Non-visible minority	6	3	3	0	0	5	82	73	3	264
2011	Visible minority	4	10	8	0	0	19	60	64	0	52
2011	Non-visible minority	4	6	4	0	1	6	80	69	5	268
2008	Visible minority	9	16	11	2	0	9	52	65	6	44
2008	Non-visible minority	13	11	7	2	1	4	62	71	9	234

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	6	94	278
2014	Non-visible minority	5	95	265

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	83	18
2014	Non-visible minority	92	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	44	18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	56	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	18
2014	Non-visible minority	42	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	61	18
2014	Non-visible minority	67	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	44	18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	50	18
2014	Non-visible minority	50	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18
2014	Non-visible minority	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	67	18
2014	Non-visible minority	83	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	100	0	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	16	15	2	0	33	15	69	3	66
2017	Non-visible minority	22	16	16	1	4	32	9	64	8	280
2014	Visible minority	18	8	14	2	4	35	18	57	13	49
2014	Non-visible minority	25	15	11	1	1	41	7	76	4	265

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	33	12	2	0	12	5	84	2	66
2017	Non-visible minority	43	30	12	2	4	7	2	80	7	280
2014	Visible minority	37	27	10	2	2	22	0	82	5	49
2014	Non-visible minority	43	28	10	1	1	14	2	85	3	265
2011	Visible minority	36	34	13	4	2	11	0	79	6	53
2011	Non-visible minority	43	31	14	1	1	9	0	82	2	267

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	15	6	4	0	2	74	11	66
2017	Non-visible minority	49	25	11	7	5	1	3	77	12	279

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	43	11	11	8	0	2	71	18	66
2017	Non-visible minority	23	31	30	10	4	1	2	55	14	279

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	32	12	5	5	0	5	78	9	66
2017	Non-visible minority	37	32	20	6	3	1	2	70	9	278

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	34	18	6	11	2	3	64	17	66
2017	Non-visible minority	27	33	22	10	5	1	1	62	16	280

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	21	6	3	3	0	6	87	6	66
2017	Non-visible minority	61	22	7	3	1	1	6	89	3	278

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	27	17	5	5	0	0	74	9	65
2017	Non-visible minority	44	30	15	6	4	0	1	75	10	280

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	29	23	3	6	0	3	67	9	65
2017	Non-visible minority	37	34	17	8	2	0	2	72	11	280

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	14	11	5	0	3	70	16	65
2017	Non-visible minority	34	32	16	9	6	0	2	68	16	278

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	27	17	9	3	0	3	70	12	65
2017	Non-visible minority	44	29	12	7	6	0	2	74	14	280

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	30	11	6	2	0	3	81	8	65
2017	Non-visible minority	43	32	13	5	3	0	3	78	9	278

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	76	13	5	2	2	0	3	92	3	66
2017	Non-visible minority	68	18	8	2	1	0	2	89	3	280

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	14	9	6	2	0	2	83	8	66
2017	Non-visible minority	78	11	5	1	2	1	2	91	4	279

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	30	6	5	2	0	2	88	6	66
2017	Non-visible minority	56	29	10	2	2	0	1	86	4	280

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	17	5	15	2	0	2	79	17	66
2017	Non-visible minority	63	18	10	4	4	0	1	81	8	280

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	20	0	6	0	0	21	92	8	66
2017	Non-visible minority	55	14	4	2	1	0	24	92	3	280

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	83	8	3	0	2	0	5	95	2	66
2017	Non-visible minority	78	11	4	1	1	0	5	94	2	279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	14	8	8	4	2	2	80	12	66
2017	Non-visible minority	71	18	4	1	2	0	3	93	3	280

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	11	8	2	0	0	80	9	66
2017	Non-visible minority	52	27	15	3	1	0	2	80	5	280

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	46	34	3	2	0	0	61	5	66
2017	Non-visible minority	15	42	34	6	2	0	1	57	9	280

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	2	12	38	31	16	0	2	48	14	66
2017	Non-visible minority	4	13	39	29	15	0	0	44	16	280

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	54	12	6	3	5	0	78	9	66
2017	Non-visible minority	27	48	14	7	2	0	0	76	10	280

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	49	18	5	5	3	0	72	9	66
2017	Non-visible minority	27	45	14	9	3	1	0	73	13	280

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	10	90	66
2017	Non-visible minority	15	85	279
2014	Visible minority	14	86	49
2014	Non-visible minority	11	89	265

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	88	12	41
2014	Non-visible minority	62	38	29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	56	36	3	6	0	0	0	92	6	36
2014	Non-visible minority	78	17	0	6	0	0	0	94	6	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	18	9	8	2	6	0	62	38	66
2017	Non-visible minority	55	24	9	4	4	3	1	57	43	280

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	23
2017	Non-visible minority	19	112

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	23
2017	Non-visible minority	19	112

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	23
2017	Non-visible minority	11	112

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	23
2017	Non-visible minority	32	112

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	23
2017	Non-visible minority	4	112

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	23
2017	Non-visible minority	52	112

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	18	54	23	0	5	0	22
2017	Non-visible minority	21	58	10	1	4	6	113

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	50	13	0	0	0	8	86	0	24
2017	Non-visible minority	49	21	5	9	4	0	11	79	15	114

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	13	13	8	21	8	25	38	43	24
2017	Non-visible minority	9	7	9	3	15	5	52	36	44	114

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Financial Transactions and Reports Analysis Centre of Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me